Interior Designer Jobs in Tunisia
389 Jobs Found
<p>We are searching for an individual or an organization based in Africa (Algeria, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo (Republic), Democratic Republic of Congo (D. R. C), Cote d'Ivoire, Djibouti, Gabon, Guinea, Madagascar, Mali, Mauritania, Morocco, Niger, Senegal, Togo and Tunisia) with a social compliance background to work with our Client Services team on a freelance or consultancy basis (part-time) and help us effectively collaborate with and service a diverse portfolio of clients and their suppliers in the aforementioned countries. With a workers rights and supplier engagement background, and a keen interest and capacity for the use of technology, we are looking for a candidate that will engage with workers, suppliers and brands in the aforementioned countries to drive meaningful impact. Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe. If the role sounds like a good fit for you, we d love to hear from you.</p><p>What you ll do:</p><ul><li>Lead the deployment of digital worker voice programs in workplaces in French Speaking African Nations.</li><li>Lead supplier platform training and technical support</li><li>Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands</li><li>Be available for investigation and remediation support if requested by brands</li><li>Support the development and updating of supplier and worker onboarding materials</li><li>Own regular communication with supplier management - from program introduction to status check-ins</li><li>Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment</li><li>Gather client and supplier feedback and ideas to inform platform advancements</li></ul><p><em>Note: Each project has its unique scope of work. Not all the responsibilities listed above will be needed for every project assigned. The scope of work will outline the specific responsibilities needed.</em></p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Your preferred profile:</p><ul><li>Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights</li><li>5+ years experience working within the global supply chain industry, delivering social or labour impact projects</li><li>Excellent communication skills, both oral and written, in both English and French is required.</li><li>Organized, conscientious and accountable</li><li>Experience in customer / client services and delivery</li><li>Occasional travel nationally may be required</li></ul><p>What sets you apart:</p><ul><li>Understanding of labour, human and community rights issues in global supply chains</li><li>Knowledge and experience in community relations, corporate social responsibility programs</li><li>Experience with adopting new technology and train others to do the same</li><li>Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects</li><li>Passion for equality and safe workplaces</li><li>Familiarity with the auditing industry and international certification standards (i.e. BSCI, ETI, SA8000), internal and external grievance mechanisms, industry associations, and sustainability entities (i.e. SEDEX) is a plus</li></ul><p>If you are interested, please submit your resume, cover letter along with your proposed rates.</p>
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<b>Abbott</b> is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.<br>At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:<br>• Career development with an international company where you can grow the career you dream of.<br>• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.<br>• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.<br>In Abbott's Established Pharmaceuticals Division (EPD)We are committed to providing high-quality, trusted medicines that improve health outcomes and enhance lives around the world. Our teams work collaboratively to ensure patients have access to safe, effective, and affordable treatments while maintaining the highest standards of quality and compliance.<br>About the Role<p>Abbott is seeking a highly motivated <b>Senior Specialist Pharmacovigilance (Affiliate Safety Representative)</b> to join our team in Tunisia. This role is responsible for ensuring that all pharmacovigilance activities for Abbott's registered and investigational medicinal products are conducted in compliance with local regulatory requirements and Abbott's global standards.</p><br><br><p>As the local Pharmacovigilance representative, you will serve as the primary point of contact for health authorities, internal stakeholders, and global PV teams, helping to maintain a robust and compliant local safety system.</p><br><br><br>Key Responsibilities<ul><li>Act as the local Affiliate Safety Representative (ASR) and Local Safety Responsible (LSR).</li><li>Maintain local pharmacovigilance procedures, documentation, and compliance requirements.</li><li>Ensure timely receipt, recording, reconciliation, and reporting of safety information.</li><li>Conduct safety surveillance activities, including literature and health authority website monitoring.</li><li>Prepare and support local periodic safety reports and Risk Management Plans.</li><li>Manage regulatory submissions related to pharmacovigilance activities.</li><li>Deliver pharmacovigilance training to local employees and stakeholders.</li><li>Maintain local PV product lists, records, and archives.</li><li>Support vigilance requirements for medicinal products, medical devices, and food supplements.</li><li>Coordinate and support pharmacovigilance audits, inspections, and compliance activities.</li><li>Manage local PV agreements with distributors, partners, and service providers.</li><li>Collaborate with internal and external stakeholders to ensure effective safety reporting and compliance.</li><li>Support regional and global pharmacovigilance projects as required.</li></ul>What You'll BringRequired Qualifications<ul><li>Bachelor's degree in Pharmacy, Life Sciences, Medicine, or a related discipline.</li><li>Strong understanding of pharmacovigilance principles and local regulatory requirements.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Good command of English, both written and spoken.</li></ul>Preferred Experience<ul><li>A minimum of 4 years pharmacovigilance experience within the pharmaceutical industry ideally having worked within a multinational organization</li><li>Experience supporting local regulatory authority interactions.</li><li>Knowledge of safety surveillance, case processing, and pharmacovigilance compliance activities.</li></ul>Why Join Abbott?<p>At Abbott, you'll be part of a global healthcare leader committed to improving lives through innovative healthcare solutions. You'll have the opportunity to work in a collaborative international environment while contributing to patient safety and regulatory excellence across the region.</p><br><br><p><b>Apply today and help shape the future of pharmacovigilance while making a meaningful impact on patient health and safety.</b></p><br><br><br> </div>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010.<br> We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.<br> Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.<br> If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.<br> What you will do: Provide exceptional technical support via calls, chats, and emails; Resolve support inquiries of various difficulties, including “how-to” guidance and product assistance; Gather required technical information to ensure the resolution of complex cases; Ensure customers' satisfaction with any interaction; Maintain working knowledge of our client’s products and services; Securely work with customers’ sensitive information; Troubleshoot common issues using the knowledge base and update transaction statuses when needed; Provide guidance on resolving subscription-related issues; Escalate complex, repetitive, or merchant-related issues to L2 team; Ensure proper case handling and follow-up to support timely issue resolution.<br> What you need to succeed in this role: Excellent English and German communication skills (at least C1 for both spoken and written); Minimum of 1 year of experience in Customer Support; Must be tech-savvy with the ability to quickly learn and navigate new systems, tools, and platforms; Customer-oriented and responsible attitude.<br> Will be a great plus: Experience with Technical Support.<br> Benefits : Schedule: 5 working days, Monday to Friday, from 9am – 5pm, CET; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 33I</span> </div>
<p>This is a 3-month maternity leave cover opportunity. The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required</li></ul><p>Growth & Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Day Shift</p><ul><li>Collaborate in real time with cross-functional and international teams.</li><li>Enjoy a structured schedule aligned with business hours.</li></ul><p>Experience using the Matrix/GOPA entry app is an advantage.</p><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ol><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ol><p><br></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li></ul>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases & other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs.<br> What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Retention Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Manage and optimize the return journey from the customer’s first request to final resolution; Convert refund requests into exchanges, replacements, store credit, or upsell opportunities; Build retention scripts and save-offer playbooks based on customer intent and return reason; Build strong and lasting customer relationships; Monitor the online customer journey and identify friction points in product pages, checkout, post-purchase, and return flows; Support customers through chatbot and live calls to improve resolution rates and reduce the need for returns; Collaborate with Marketing, CX, Product, and Webstore teams to improve the post-purchase experience and reduce friction; Handle sensitive customer data with care and security.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 level for both spoken and written) ; Minimum 2 years of experience in Customer Support, Customer Success, Retention, or eCommerce operations ; Commercial mindset with a focus on saving revenue, reducing returns/refunds where appropriate, and improving the overall customer experience; Comfortable negotiating and presenting alternatives (exchanges, upgrades, store credit, etc.<br>) to achieve retention outcomes; Hands-on experience with CRM systems, chatbot tools, ticketing systems, and/or call center workflows; Ability to configure and optimize basic workflows, scripts, and dashboards within these tools; Strong ability to work cross-functionally with Customer Support, IT, Marketing, Product, and Webstore teams; Analytical ability to identify patterns, recurring issues, and improvement opportunities in customer behavior and processes; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 3 PM–11 PM CET; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Retention Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 345</span> </div>
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French Print Technical support representative<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/</p><br><br><br><p><b>Job Summary</b></p><br><br><p><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively within Commercial Printing teams.</p><br><br><p>The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b></p><br><br><p><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education & Experience</b> Recommended</b></p><br><br><p><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically, has more than 2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge & Skills</b><br>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</p><br><br><p>• Pring devices knowledge and expertise<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact & Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>#LI-POST</b></p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br>No<p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
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Italian Print Technical support representative<br><p><b>Description -</b></p><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/</p><br><br><br><p><b>Job Summary</b></p><br><br><p><br>• This role is responsible for resolving moderate to complex technical problems, providing comprehensive responses about services and products, and assisting customers proactively within Printing Commercial teams.</p><br><br><br><p>The role collaborates with various teams to ensure seamless project outcomes, maintains customer relationships, recommends improvements, and coordinates departmental work while fostering positive relationships within the organization. The role operates independently, using established protocols to address customer concerns with moderate judgment.<br><b>Responsibilities</b></p><br><br><p><br>• Operates independently, adhering to established protocols to address customer concerns, with a degree of moderate judgment to complement the outlined process.<br>• Resolves technical problems of moderate to complex nature, encompassing hardware and software through incoming customer interactions and proactive notification systems.<br>• Provides comprehensive responses to questions about services, products, technical matters, and customer relations, including features, specifications, and repairs, for both current and obsolete products, components, and options, in alignment with customer entitlement, such as warranties, enterprise agreements, and even mission-critical support.<br>• Assists customers proactively to mitigate or prevent the occurrence of problems, while also participating in initiatives aimed at enhancing processes or ensuring quality improvements.<br>• Works effectively with clients, programmers, QA testers, and managers to ensure seamless project outcomes.<br>• Establishes and maintains trusted relationships within customer accounts across the spectrum of technical users.<br>• Applies extensive knowledge, resolves complex issues, and recommends improvements through creative and effective approaches.<br>• Coordinates departmental work, mentors the team, and serves as an escalation point for different issues in the related area of work.<br>• Identifies opportunities for improvement, makes recommendations, and also assures effective business controls through review, analysis, and verification.<br>• Coordinates the functional work within the department, assists various departments, monitors process execution, and fosters positive working relationships with associates and management.<br><b><b>Education & Experience</b> Recommended</b></p><br><br><p><br>• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.<br>• Typically has 2 years of related work experience, preferably in remote support, telephone support, technologies and customer environments, or a related field.<br><b>Preferred Certifications</b><br>NA<br><b>Knowledge & Skills</b></p><br><br><p>• Fluent in Italian with good English</p><br><br><p>• Agile Methodology<br>• Automation<br>• Computer Hardware<br>• Computer Science</p><br><br><p>• Printing knowledge<br>• Desktop Support<br>• Help Desk Support<br>• Information Technology Infrastructure Library<br>• Issue Tracking<br>• IT Service Management<br>• Linux<br>• Microsoft Office 365<br>• Microsoft Windows 11<br>• Operating Systems<br>• Peripheral Devices<br>• Scripting<br>• ServiceNow<br>• Technical Support<br>• Windows Servers<br><b>Cross-Org Skills</b><br>• Effective Communication<br>• Results Orientation<br>• Learning Agility<br>• Digital Fluency<br>• Customer Centricity<br><b>Impact & Scope</b><br>• Impacts department and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.<br><b>Complexity</b><br>• Works on assignments that are complex in nature and require initiative and technical/specialized knowledge to resolve problems and/or develop recommended solutions.<br><b>Disclaimer</b><br>• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Mission</b>: Implementation of orders for new parts requested. Ensure compliance of measurements and transmit them for processing. Search for quotes from suppliers. Ensure order follow-up according to a 3-step process (order acknowledgment/compliance of delivery date monthly/shipment). Report difficulties: blockages, anomalies, lost parts, non-receipt, non-compliant delivery, technical problems. Maintain good relations with suppliers by attending regular meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Bac+3 in mechanical engineering, industrial methods, or logistics</li><li>Skills in process management and continuous improvement.</li><li>Good command of computer tools</li><li>Sense of organization, Autonomy, ability to share blocking points, synthesis skills</li><li>Team spirit and good communication skills.</li><li>Good command of French and English, both spoken and written.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Assisting in Management of Accounting Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Oversees internal, external and regulatory audit processes.</p>
<p> Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.</p>
<p> Celebrates successes by publicly recognizing the contributions of team members.</p>
<p> Establishes and maintains open, collaborative relationships with employees.</p>
<p> Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).</p>
<p> Ensures employees establish and maintain open, collaborative relationships within their team.</p>
<p> Participates in the employee performance appraisal process, providing feedback as needed.</p>
<p> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p>
<p> Ensures property policies are administered fairly and consistently.</p>
<p> Utilizes an "open door" policy.</p>
<p> Solicits employee feedback.</p>
<p> </p>
<p> <strong>Managing Projects and Policies </strong> </p>
<p> Generates and provides accurate and timely results in the form of reports, presentations, etc.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</p>
<p> Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.</p>
<p> Reconciles balance sheet.</p>
<p> Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.</p>
<p> Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</p>
<p> Ensures account balances are supported by appropriate documentation in accordance with SOPs.</p>
<p> Reviews audit issues and makes corrections as necessary.</p>
<p> Ensures property permits, licenses and if applicable vendor contracts are current.</p>
<p> Leverages centralized accounting processes and shared services.</p>
<p> </p>
<p> <strong>Demonstrating and Applying Accounting Knowledge </strong> </p>
<p> Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p>
<p> Keeps up-to-date technically and applying new knowledge to your job.</p>
<p> Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</p>
<p> Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p>
<p> Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.</p>
<p> </p>
<p> <strong>Proving Financial Information and Guidance to Others</strong> </p>
<p> Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.</p>
<p> Attends critique meetings to review information with management team.</p>
<p> Advises the Director of Finance on existing and evolving operating/financial issues.</p>
<p> Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</p>
<p> Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> </p>
<p> <strong>Maintaining Finance and Accounting Goals</strong> </p>
<p> Submits reports in a timely manner, ensuring delivery deadlines.</p>
<p> Ensures profits and losses are documented accurately.</p>
<p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</p>
<p> Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks.</p>
<p> </p>
</div>
<div>
</div>
<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
CCC MPS VAS Technical Solutions Representative - Italian speaker<br><p><b>Description -</b></p><br><br><p><span>Please note, this is a general listing and may not have an immediate opening. We will contact candidates who best meet the job requirements as such openings arise</span><span>.</span></p><br><br><br><p><b>Who are we?</b></p><br><br><p>HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents.</p><br><br><p><span>HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more </span><span>http://www.hp.com/fr</span></p><br><br><br><p><b>What can we do together?</b></p><br><br><p>At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That’s how we work at HP. And this is how ideas and people grow.<br><b>Responsibilities</b></p><br><br><ul><li><p><span>Accurately</span> <span>log</span> <span>and</span> <span>track</span> <span>customer</span> <span>interactions</span> <span>and</span> <span>service</span> <span>requests</span> <span>within</span> <span>the</span> <span>appropriate</span> <span>service</span> <span>management</span> <span>systems.</span></p><br><br></li><li><p><span>Verify</span> <span>customer</span> <span>entitlement</span> <span>to</span> <span>support</span> <span>services</span> <span>and</span> <span>validate</span> <span>contract</span> <span>and</span> <span>warranty</span> <span>information.</span></p><br><br></li><li><p><span>Manage</span> <span>and</span> <span>coordinate</span> <span>all</span> <span>French</span> <span>Business</span> <span>First</span> <span>(BF)</span> <span>hardware</span> <span>service</span> <span>requests</span> <span>and</span> <span>customer</span> <span>inquiries</span> <span>received</span> <span>through</span> <span>multiple</span> <span>support</span> <span>channels.</span></p><br><br></li><li><p><span>Act</span> <span>as</span> <span>the</span> <span>primary</span> <span>point</span> <span>of</span> <span>contact</span> <span>for</span> <span>customers,</span> <span>managing</span> <span>expectations</span> <span>and</span> <span>ensuring</span> <span>a</span> <span>high</span> <span>level</span> <span>of</span> <span>customer</span> <span>satisfaction</span> <span>throughout</span> <span>the</span> <span>service</span> <span>lifecycle.</span></p><br><br></li><li><p><span>Identify</span> <span>customer</span> <span>issues,</span> <span>provide</span> <span>appropriate</span> <span>solutions,</span> <span>and</span> <span>perform</span> <span>re-entitlement</span> <span>and</span> <span>service</span> <span>clarification</span> <span>activities</span> <span>when</span> <span>required.</span></p><br><br></li><li><p><span>Contact</span> <span>customers</span> <span>to</span> <span>obtain</span> <span>any</span> <span>additional</span> <span>information</span> <span>necessary</span> <span>to</span> <span>facilitate</span> <span>service</span> <span>delivery.</span></p><br><br></li><li><p><span>Monitor</span> <span>service</span> <span>events</span> <span>through</span> <span>completion</span> <span>to</span> <span>ensure</span> <span>compliance</span> <span>with</span> <span>service</span> <span>level</span> <span>agreements</span> <span>and</span> <span>operational</span> <span>requirements.</span></p><br><br></li><li><p><span>Escalate</span> <span>complex</span> <span>or</span> <span>critical</span> <span>issues</span> <span>in</span> <span>a</span> <span>timely</span> <span>manner</span> <span>and</span> <span>coordinate</span> <span>resolution</span> <span>with</span> <span>appropriate</span> <span>internal</span> <span>teams.</span></p><br><br></li><li><p><span>Plan,</span> <span>coordinate,</span> <span>and</span> <span>dispatch</span> <span>HP</span> <span>technical</span> <span>resources</span> <span>to</span> <span>support</span> <span>customer</span> <span>service</span> <span>requirements.</span></p><br><br></li><li><p><span>Independently</span> <span>manage</span> <span>multiple</span> <span>customer</span> <span>cases</span> <span>simultaneously</span> <span>while</span> <span>adhering</span> <span>to</span> <span>established</span> <span>processes</span> <span>and</span> <span>service</span> <span>protocols.</span></p><br><br></li><li><p><span>Exercise</span> <span>sound</span> <span>judgment</span> <span>to</span> <span>address</span> <span>customer</span> <span>concerns</span> <span>and</span> <span>resolve</span> <span>issues</span> <span>efficiently</span> <span>while</span> <span>maintaining</span> <span>service</span> <span>quality</span> <span>standards.</span></p><br><br></li><li><p><span>Resolve</span> <span>moderately</span> <span>complex</span> <span>to</span> <span>complex</span> <span>hardware</span> <span>and</span> <span>software-related</span> <span>technical</span> <span>issues</span> <span>originating</span> <span>from</span> <span>customer</span> <span>contacts</span> <span>and</span> <span>proactive</span> <span>monitoring</span> <span>systems.</span></p><br><br></li><li><p><span>Respond</span> <span>to</span> <span>inquiries</span> <span>regarding</span> <span>products,</span> <span>services,</span> <span>technical</span> <span>specifications,</span> <span>repairs,</span> <span>upgrades,</span> <span>parts,</span> <span>and</span> <span>options</span> <span>for</span> <span>both</span> <span>current</span> <span>and</span> <span>legacy</span> <span>product</span> <span>portfolios,</span> <span>based</span> <span>on</span> <span>customer</span> <span>support</span> <span>entitlement.</span></p><br><br></li><li><p><span>Proactively</span> <span>identify</span> <span>opportunities</span> <span>to</span> <span>prevent</span> <span>recurring</span> <span>issues</span> <span>and</span> <span>improve</span> <span>customer</span> <span>outcomes.</span></p><br><br></li><li><p><span>Contribute</span> <span>to</span> <span>operational</span> <span>excellence</span> <span>by</span> <span>providing</span> <span>feedback</span> <span>and</span> <span>recommendations</span> <span>for</span> <span>process</span> <span>optimization</span> <span>and</span> <span>service</span> <span>quality</span> <span>improvements.</span></p><br><br></li><li><p><span>Participate</span> <span>in</span> <span>cross-functional</span> <span>initiatives</span> <span>and</span> <span>projects</span> <span>focused</span> <span>on</span> <span>enhancing</span> <span>operational</span> <span>efficiency</span> <span>and</span> <span>customer</span> <span>experience.</span></p><br><br></li><li><p><span>Support</span> <span>knowledge</span> <span>sharing</span> <span>and</span> <span>team</span> <span>development</span> <span>activities</span> <span>and</span> <span>may</span> <span>provide</span> <span>guidance</span> <span>or</span> <span>mentoring</span> <span>to</span> <span>less</span> <span>experienced</span> <span>team</span> <span>members.</span></p><br><br></li></ul><br><br><p><b>Key Deliverables</b></p><br><br><ul><li><p>Adhere consistently to established processes, procedures, and operational guidelines.</p><br><br></li><li><p>Maintain a strong focus on delivering an exceptional customer experience and achieving high customer satisfaction levels.</p><br><br></li><li><p>Ensure all inbound and outbound customer interactions are managed within agreed service level agreements (SLAs).</p><br><br></li><li><p>Resolve customer cases within defined turnaround times while maintaining service quality standards.</p><br><br></li><li><p>Ensure all cases are handled in accordance with quality requirements, policies, and operational procedures.</p><br><br></li><li><p>Achieve individual performance objectives and productivity targets.</p><br><br></li><li><p>Comply with company policies, procedures, and Standards of Business Conduct at all times.</p><br><br></li></ul><br><p><br><b><b>Education & Experience</b> Recommended</b></p><br><br><ul><li><p>High school diploma or equivalent required.</p><br><br></li><li><p>3 to 5 years of professional experience, or an equivalent combination of relevant work experience and post-secondary education.</p><br><br></li><li><p>Experience supporting customers in technical environments and working with a range of relevant technologies.</p><br><br></li></ul><br><br><p><b>Additional Requirements</b></p><br><br><ul><li><p>Fluency in Italian and English or French.</p><br><br></li></ul><br><p><br><b>Knowledge & Skills</b></p><br><br><ul><li><p>Excellent verbal and written communication skills in Italian and English; additional language skills are considered an asset.</p><br><br></li><li><p>Strong teamwork and collaboration skills with the ability to build effective working relationships.</p><br><br></li><li><p>Ability to perform effectively in a fast-paced environment and manage competing priorities.</p><br><br></li><li><p>Strong analytical thinking, problem-solving abilities, and interpersonal skills.</p><br><br></li><li><p>Demonstrated commitment to providing excellent customer service and customer-focused solutions.</p><br><br></li><li><p>Experience delivering support through phone, remote assistance, email, chat, or similar customer engagement channels.</p><br><br></li><li><p>Proficiency with common business and productivity software, including Microsoft Office and other relevant applications.</p><br><br></li><li><p>Recognized technical expertise across supported product portfolios, including A4 and A3 devices, Gemstone products, and DesignJet PL30 solutions.</p><br><br></li><li><p>Experience using Knowledge Management systems and leveraging technical documentation to support issue resolution.</p><br><br></li><li><p>Ability to work independently while following established processes and contributing to continuous improvement initiatives.</p><br><br></li></ul><br><p><b>#LI-POST</b></p><br><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: </strong></span><span>Credit Collection – English Speaker</span> <br> <span><strong>Location: Tunis, Tunisia</strong></span> <br> <span><strong>Report to: </strong></span><span>Credit and Collections Supervisor</span> <br> <p><span><strong><u>Overview:</u></strong></span><br><span>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. </span></p><br> <p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br> <p><span><strong>collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved.</span></li> <li><span>Ensure daily targets and deadlines are reached i.e. number of call activities logged etc.</span></li> <li><span>Daily customer calling using automated telephone-dialing system.</span></li> <li><span>Document customer comments re: payment date / disputes etc.</span></li> <li><span>Ensure requested paperwork / documentation is forwarded to customers.</span></li> <li><span>Assist cash application team to ensure payments are processed onto correct customer account.</span></li> <li><span>Report issues to line manager to resolve problem accounts.</span></li> </ul> <br> <p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br> <p><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span></p><br> <br> <p><span><strong><u>Competency Profile KPI’s:</u></strong></span></p><br> <ul> <li><span>Analytical Percentage of accounts collected on time.</span></li> <li><span>Problem solving Number of activities logged.</span></li> <li><span>Results Focus Speed by which queries are resolved.</span></li> <li><span>Customer Focus Collect and enter quality dispute information.</span></li> <li><span>Communication skills</span></li> <li><span>Ability to work on own initiative.</span></li> <li><span>Flexibility</span></li> <li><span>Organized</span></li> </ul> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span>Proven experience as a Collection Specialist or similar role +1 year</span></li> <li><span>Knowledge of billing procedures and collection techniques</span></li> <li><span>Familiarity with laws related to debt collection.</span></li> <li><span>Working knowledge of MS Office and databases</span></li> <li><span>Comfortable working with targets</span></li> <li><span>Patience and ability to manage stress.</span></li> <li><span>Excellent communication skills (written and oral) in English</span></li> <li><span>Skilled in negotiation</span></li> <li><span>Problem-solving skills</span></li> </ul> <p><span>THE ABOVE DESCRIPTION COVERS THE MOST SIGNIFICANT DUTIES PERFORMED BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED. THE INCLUSION OF WHICH WOULD BE IN CONFORMITY WITH THE FACTOR DEGREES ASSIGNED TO THIS JOB.</span></p><br> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span> At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br> <p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br> <br> <p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding:</strong> Nashville, Western TN, Northern AL</p><br><p>Coordinate commercial activity within in-field teams to ensure targets are reached for increasing sales within an assigned geography. Create, implement, and communicate District Sales Plan and monitor progress.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Coordinate in-field activity to achieve results and agreed-upon targets. Maximize market, segment, and team dynamics to drive both top- and bottom-line results.</li><li>Ensure smooth, collaborative efforts in both day to day and long term business execution. Set tone and pace for business process and organization.</li><li>Understand and present a market and franchise/business point of view when leading teams and championing in-field meeting by developing a mastery of product and disease state information, as well as pertinent Market dynamics, including Managed Care landscape.</li><li>Coach, mentor, educate and develop direct and indirect team members to enhance individual skills and elevate overall team performance. Hold direct reports accountable to behaviors and expectations.</li><li>Provide direction and insights to key internal partners in business planning process. Consistently exemplify the AbbVie Ways of Working.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.</li><li>Business analysis and planning skills that drive sales performance.</li><li>Proven District Manager leadership to include: In good standing with safety and compliance standards. Minimum four years pharmaceutical sales management experience (external management experience can be considered). Is currently meeting performance expectations. Is living the AbbVie Way and effectively demonstrating the Leadership Attributes.</li><li>Excellent judgment and decision making skills. Ability to articulate the scientific aspects of treatments and therapeutic areas</li><li>Proven ability to deliver candid, effective feedback and efficiently manage performance. Ability to develop talent for promotional opportunities.</li><li>Ability to create a culture of winning and full team engagement.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<span><strong>Job Title: Credit Administrator processor - Day shift </strong></span><br><span><strong>Location: Tunis, Tunisia</strong></span><br><span><strong>Report to: Quality Leader</strong></span><br><p><span><strong><u>Overview:</u></strong></span><br><span>At National Pen, we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products. With a workforce from over 30 different countries and 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful.</span></p><br><p><span>If you have the desire to be successful, exceeding targets and work in a team-based organization, please apply below.</span></p><br><p><span>The Quality Inspector and Credit Processor should be highly motivated and analytical with strong focus on attention to detail thus ensuring, internal and external, customer satisfaction. You will be responsible for inspecting product outputs, identifying mistakes or non-compliance issues and process credit notes to customers.</span></p><br><p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br><p><span><strong>collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span></p><br><ul><li><span>Perform detail checks on customer orders to capture the highest level of accuracy and detail. </span></li><li><span>Provide feedback across all levels of the organization including supervisors and sales team on any issues.</span></li><li><span>Identify, discuss and resolve issues</span></li><li><span>Provide actionable data to various support groups as needed</span></li><li><span>Work independently whilst working within the team</span></li><li><span>Support process and quality improvements in the Contact Centre</span></li><li><span>Identify order/product opportunities and issues, then determine when escalation is necessary</span></li><li><span>Investigate and respond to all quality issues</span></li><li><span>Perform verification and process of credit</span></li><li><span>investigate customer complaints and non-conformance issues</span></li><li><span>Prepare and submit reports to the quality management team</span></li><li><span>Solve practical problems and deal with a variety of variables in situations.</span></li><li><span>Define problems, collect data, establish facts, and draw valid conclusions.</span></li></ul><br><p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br><p><span>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</span></p><br><br><p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br><ul><li><span>A minimum of 1 year experience in a similar role</span></li><li><span>A fluent level in English is a must</span></li><li><span>Contact Centre experience is required</span></li><li><span>Knowledgeable of quality assessment processes is a plus</span></li><li><span>Self-motivated and goal oriented</span></li><li><span>Strong Communication Skills</span></li><li><span>Advanced MS office (Excel / Power Point /Word)</span></li></ul><br><p><span><strong><u>What we Offer</u></strong></span><br><span> At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br><ul><li><span>Transportation Support: Shuttle service for a stress-free commute</span></li><li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li><li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li><li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li><li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First: </strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement: </strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented: </strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity: </strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric: </strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br><p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>
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<span><br>JOB SUMMARY<br>The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Accounting Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Oversees internal, external and regulatory audit processes.<br>• Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Establishes and maintains open, collaborative relationships with employees.<br>• Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).<br>• Ensures employees establish and maintain open, collaborative relationships within their team.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Ensures property policies are administered fairly and consistently.<br>• Utilizes an "open door" policy.<br>• Solicits employee feedback.<br>Managing Projects and Policies <br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.<br>• Reconciles balance sheet.<br>• Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.<br>• Ensures compliance with standard and local operating procedures (SOPs and LSOPs).<br>• Ensures account balances are supported by appropriate documentation in accordance with SOPs.<br>• Reviews audit issues and makes corrections as necessary.<br>• Ensures property permits, licenses and if applicable vendor contracts are current.<br>• Leverages centralized accounting processes and shared services.<br>Demonstrating and Applying Accounting Knowledge <br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Keeps up-to-date technically and applying new knowledge to your job.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<br>• Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.<br>Proving Financial Information and Guidance to Others<br>• Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.<br>• Attends critique meetings to review information with management team.<br>• Advises the Director of Finance on existing and evolving operating/financial issues.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>• Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>Maintaining Finance and Accounting Goals<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Ensures profits and losses are documented accurately.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required.</li></ul><p>Growth & Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Evening Shift</p><ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul><p>Our values</p><p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p>Equal Opportunity Employer</p><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</p><p>About Goldstar</p><p>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We re committed to helping shape a better, brighter future together #LI-SN1 #LI-Onsite</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in written and oral is essential.</li><li>Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>
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<span><strong>Job Title: </strong>Goldstar Processing Support Agent - North America (Evening Shift)</span><br><span><strong>Location</strong>: Tunis, Tunisia</span><br><span><strong>Reporting to: </strong>Contact Centre Supervisor</span><br><p><span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span></p><br><p><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br><ul><li><span>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li><li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li><li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li><li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li><li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</span></li><li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li><li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</span></li><li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</span></li><li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</span></li><li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required.</span></li></ul><br><span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span><br><p><span><strong><u>Perks of the Evening Shift</u></strong></span></p><br><ul><li><span>Gain international business exposure and cross-functional experience.</span></li><li><span>Develop valuable communication, problem-solving, and customer service skills in a global environment.</span></li><li><span>Enjoy your mornings free for personal commitments, errands, or appointments.</span></li></ul><br><p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br><ul><li><span><strong>Attention to detail </strong>– strong accuracy, reading, comprehension and listening skills are critical</span></li><li><span><strong>Problem solving skills </strong>- The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li><li><span><strong>Languages </strong>- Excellent English level in written and oral is essential.</span></li><li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</span></li><li><span><strong>Customer Service Focus </strong>- A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li><li><span>A <strong>sense of urgency </strong>and the ability to work in a fast-paced and challenging work environment is essential</span></li><li><span><strong>Excellent organization </strong>and <strong>time-management </strong>skills are also essential</span></li><li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite </strong>of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li></ul><br><p><span><strong><u>What we Offer</u></strong></span></p><br><p><span>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br><ul><li><span>Transportation Support: Shuttle service for a stress-free commute</span></li><li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li><li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li><li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li><li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li></ul><br><p><span><strong><u>Our Hiring Process</u></strong></span></p><br><ul><li><span>Application Review</span></li><li><span>Phone screening (if your profile matches the role requirements)</span></li><li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li><li><span>Final decision</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First: </strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement: </strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented: </strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity: </strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric: </strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong><u>Equal Opportunity Employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br><p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br><p><span>We’re committed to helping shape a better, brighter future—together</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>
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<span>About Us RemotePass is a leading global platform transforming the way businesses access and manage top talent.<br> Recognized as one of G2’s Top 100 Fastest Growing Software Products, we’re on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.<br> By streamlining global hiring, onboarding, payroll, and compliance, RemotePass empowers organizations to build high-performing remote teams.<br> Our platform is designed to improve the lives of millions of workers worldwide by providing them with unprecedented opportunities to connect with global employers and reach their full potential.<br> We are backed by world-class investors; Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund and Plug & Play.<br> About the Role: As we continue to scale rapidly across global markets, we’re looking for an experienced Employee Experience Specialist to join our growing team and support operations across the EMEA region.<br> This role is ideal for someone with 4+ years of experience in HR Operations, onboarding/offboarding and lifecycle management, or global employment support, who thrives in fast-paced, high-growth environments and enjoys solving complex operational and people-related challenges across multiple jurisdictions.<br> We’re looking for a proactive, detail-oriented professional with strong communication skills, a problem-solving mindset, and the ability to navigate cross-border employment operations with confidence.<br> You should be comfortable managing onboarding, employee support, compliance coordination, documentation, and stakeholder communication across different countries and time zones.<br> At RemotePass, no two days are the same.<br> We value ownership, adaptability, and people who genuinely care about delivering an exceptional employee experience while helping companies hire and manage talent globally.<br> If you enjoy working at the intersection of operations, compliance, and employee experience, and want to be part of a company shaping the future of global work, we’d love to hear from you.<br> Responsibilities: Employee Support Act as the first point of contact for employee queries via the ticketing system, especially related to onboarding and HR support across the MENA region.<br> Escalate medium- and high-complexity issues to appropriate internal teams (EX, Payroll, Legal) when needed.<br> Maintain strong, professional communication with employees to ensure a smooth experience.<br> Onboarding & Mobility (MENA) Support onboarding workflows for new hires across MENA, ensuring compliance and coordination with internal teams and external partners.<br> Assist with mobility-related coordination (e.<br>g. relocations, document management, employment documentation).<br> Ensure onboarding documentation and procedures reflect MENA-specific requirements.<br> Administration & Organization Manage open tickets, ensuring timely responses and accurate prioritization.<br> Keep records up to date across platforms like Monday.<br>com, Dropbox, and HRIS.<br> Help organize internal documentation and training resources under the guidance of the EX Manager.<br> Process Support & Continuous Improvement Assist with operational tasks and process execution to ensure smooth daily workflows.<br> Identify trends in employee queries and provide input for improving processes and documentation.<br> Support EX team projects and initiatives as needed.<br> Team Alignment & Growth Collaborate closely with the Employee Experience team on routine tasks and projects.<br> Maintain strong working relationships with cross-functional teams and external stakeholders.<br> Receive ongoing mentorship and training to grow in scope and responsibility.<br>.EM 4+ years of experience in HR support, onboarding coordination, employee lifecycle management, or mobility operations, preferably with exposure to MENA markets.<br> Strong familiarity with employment operations and onboarding processes in countries such as:.<br> GCC./Middle East.<br> North Africa / Africa Familiarity with onboarding processes and employment documentation in international contexts.<br> Strong organizational and multitasking skills; attention to detail is a must.<br> Excellent written and verbal communication in English and Arabic languages.<br> Proficiency in using HRIS and collaboration tools (e.<br>g., ticketing systems).<br> Comfortable working in a fast-paced, fully remote team.<br> A proactive, service-oriented mindset with a genuine interest in people operations and global HR.<br></span> </div>
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<span>Freelance Recruiter - No Experience NeededAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across Europe.<br> We specialize in providing high-touch recruitment solutions within the Customer Support Services sector, setting the gold standard for quality and service in the human capital industry.<br> Job Overview We are offering a unique opportunity to launch your career with our Freelance Recruiter - No Experience Needed position in Tunisia.<br> This remote role is designed for ambitious individuals looking to build a career in professional talent acquisition specifically within the thriving Customer Support Services industry, offering a perfect entry point into the world of English-speaking jobs.<br> Key Responsibilities Source top-tier talent for high-volume Customer Support Services roles through innovative outreach methods.<br> Conduct initial screenings to assess candidate suitability for diverse English-speaking jobs in the Tunisia.<br> Manage the end-to-end recruitment lifecycle for entry-level and mid-senior support roles.<br> Maintain a high-quality talent pipeline to meet the rapid hiring demands of our BPO clients.<br> Act as a primary advisor to candidates, providing guidance and professional support throughout their application process.<br> Update and manage candidate data in our internal systems with precision and confidentiality.<br> Collaborate with the broader Mercier Consultancy Group team to optimize recruitment strategies for the Customer Support industry.<br> What We Offer Work Remote within the Tunisia — enjoy the freedom of home-based professional development.<br> Flexible Schedule — manage your own time while sourcing for the best Jobs in Tunisia.<br> Be Your Own Boss — run your own recruitment desk as a freelance partner of Mercier Consultancy Group.<br> Fixed competitive consultancy fees per successful placement.<br> Comprehensive training provided for this Freelance Recruiter - No Experience Needed position in Tunisia.<br> Access to global company retreats and networking events.<br> And Much More.<br>.. Life in Tunisia Living and working in the Tunisia offers an unparalleled quality of life, defined by its progressive culture and efficient infrastructure.<br> As you engage in these English-speaking jobs, you will discover that the Tunisia is home to a welcoming, international community that balances productivity with personal well-being.<br> Whether you are enjoying the scenic canal-side cities or the innovative urban centers, the Tunisia provides a vibrant backdrop for your professional growth.<br> Beyond the professional landscape, the Tunisia is renowned for its excellent healthcare, world-class education, and diverse culinary experiences.<br> Choosing to build a career while based in the Tunisia allows you to enjoy a high standard of living in one of Europe's most stable and exciting economies.<br> Join the Mercier Consultancy Group team today and secure one of the most rewarding English-speaking jobs available in the country.<br> How to Apply Are you ready to start your journey as a recruiter with a premium consultancy firm?<br> We invite you to click the "Apply Now" button and submit your resume.<br> Join Mercier Consultancy Group and take the first step toward a successful career in the Customer Support Services sector today.<br> We look forward to reviewing your application.<br> Native or fluent English (spoken and written) is required for all candidate interactions.<br> Residency in the Tunisia is required for this specific remote role.<br> A strong desire to learn the intricacies of the Customer Support Services recruitment sector.<br> Excellent communication and interpersonal skills to engage with diverse professional profiles.<br> Highly self-motivated with the ability to manage your own schedule effectively.<br></span> </div>