Packing & Packaging Technician Jobs in Tunisia
126 Jobs Found
<p>Ensures timely and qualitative transportation and supplying of materials to the specified delivery location (e.g. raw materials, semi-finished parts and finished goods) - Ensures execution of the Kanban Process with Kanban cards and or scanning of materials and that stocking is respecting the FIFO-system - Ensures that replenishment cycle of new orders is followed (e.g. return kanban cards / boxes / scanning etc) according to the work instruction - Ensures removal of waste from the assembly lines at the end of the shift according the procedure - Ensures transportation of clean, empty, dry containers, covers and pallets for harnesses' packing to the assembly lines - Supports and conducts activities for the inventory stock take process - Provides necessary authorized maintenance and charging of loaders battery if qualified to do so - Supplies Applicators and Seal-Tracks to Cutting & WPA Area - Transports applicators and seal-tracks from and to the working places in the Cutting & WPA Area and the Applicator Maintenance area according to valid work instructions - Performs required LTPM maintenance in line with defined procedure and instructions - Performs required "Ok to Start" procedure at start of shift</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : Min BAC Language: English & French Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p>
<p>Accomplishes specific tasks within the Assembly area, (e.g. representative not full list)</p><p>Performs all checks as defined in the Quality control plan and records the required data</p><p>Identifies non-conforming products with "red card" process</p><p>Distributes and collects PDEK or other control charts</p><p>Gives feedback to line and to WPA for all non-conformities found on the assembly line (e.g. electrical test, clip test, inspection points, care points, etc.) by using the stop at first defect process</p><p>Inspects 5S / housekeeping application within the area of responsibility</p><p>Identifies areas of product risk e.g. material on the floor, terminals damaged, bent within holders, stands, mixed components, etc.</p><p>Checks that operators are qualified to work on the station in line with the skills matrix</p><p>Checks adherence to OK to Start procedure at the start of each shift</p><p>Performs check of error proofing conformity within the assembly area (e.g. good/bad sample test release, poka- yoke, jigs, etc.)</p><p>Varifies that assembly aid tools are available and used in proper condition (e.g. convolute and corrugated tube aids, pvc tube aids, etc.)</p><p>Validates the completion of the packing process and conformity according to work instructions</p><p>Ensures that in-line and off-line reworks are performed by qualified operators with released tools and respecting rework procedures</p><p>Inspects if documentation in workstation according to control plan and internal standards is followed</p><p>Audits final harness inspection in accordance with the QM plan and or additional care points</p><p>LEONI Communication</p><p>Social & intercultural sensitivity</p><p>Change management</p><p>Target & result orientation</p><p>Motivation & resilience</p><p>Self-organization</p><p>Conflict management</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : Min BAC</p><p>Language: English & French</p><p>Experience : 1 year</p>
<p>Accomplishes specific tasks within the Assembly area, (e.g. representative not full list) - Performs all checks as defined in the Quality control plan and records the required data - Identifies non-conforming products with "red card" process - Distributes and collects PDEK or other control charts - Gives feedback to line and to WPA for all non-conformities found on the assembly line (e.g. electrical test, clip test, inspection points, care points, etc.) by using the stop at first defect process - Inspects 5S / housekeeping application within the area of responsibility - Identifies areas of product risk e.g. material on the floor, terminals damaged, bent within holders, stands, mixed components, etc. - Checks that operators are qualified to work on the station in line with the skills matrix - Checks adherence to OK to Start procedure at the start of each shift - Performs check of error proofing conformity within the assembly area (e.g. good/bad sample test release, poka- yoke, jigs, etc.) - Varifies that assembly aid tools are available and used in proper condition (e.g. convolute and corrugated tube aids, pvc tube aids, etc.) - Validates the completion of the packing process and conformity according to work instructions - Ensures that in-line and off-line reworks are performed by qualified operators with released tools and respecting rework procedures - Inspects if documentation in workstation according to control plan and internal standards is followed - Audits final harness inspection in accordance with the QM plan and or additional care points</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : Min BAC Language: English & French Experience : 1 year LEONI Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p>
<p>Accomplishes specific tasks within the Assembly area, (e.g. representative not full list) - Performs all checks as defined in the Quality control plan and records the required data - Identifies non-conforming products with "red card" process - Distributes and collects PDEK or other control charts - Gives feedback to line and to WPA for all non-conformities found on the assembly line (e.g. electrical test, clip test, inspection points, care points, etc.) by using the stop at first defect process - Inspects 5S / housekeeping application within the area of responsibility - Identifies areas of product risk e.g. material on the floor, terminals damaged, bent within holders, stands, mixed components, etc. - Checks that operators are qualified to work on the station in line with the skills matrix - Checks adherence to OK to Start procedure at the start of each shift - Performs check of error proofing conformity within the assembly area (e.g. good/bad sample test release, poka- yoke, jigs, etc.) - Varifies that assembly aid tools are available and used in proper condition (e.g. convolute and corrugated tube aids, pvc tube aids, etc.) - Validates the completion of the packing process and conformity according to work instructions - Ensures that in-line and off-line reworks are performed by qualified operators with released tools and respecting rework procedures - Inspects if documentation in workstation according to control plan and internal standards is followed - Audits final harness inspection in accordance with the QM plan and or additional care points</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : Min BAC<br>Language: English & French<br>Experience : 1 year<br>LEONI Communication<br>Social & intercultural sensitivity<br>Change management<br>Target & result orientation<br>Motivation & resilience<br>Self-organization<br>Conflict management<br>Teamwork</p>
<p>Accomplishes specific tasks within the Assembly area, (e.g. representative not full list) - Performs all checks as defined in the Quality control plan and records the required data - Identifies non-conforming products with "red card" process - Distributes and collects PDEK or other control charts - Gives feedback to line and to WPA for all non-conformities found on the assembly line (e.g. electrical test, clip test, inspection points, care points, etc.) by using the stop at first defect process - Inspects 5S / housekeeping application within the area of responsibility - Identifies areas of product risk e.g. material on the floor, terminals damaged, bent within holders, stands, mixed components, etc. - Checks that operators are qualified to work on the station in line with the skills matrix - Checks adherence to OK to Start procedure at the start of each shift - Performs check of error proofing conformity within the assembly area (e.g. good/bad sample test release, poka- yoke, jigs, etc.) - Varifies that assembly aid tools are available and used in proper condition (e.g. convolute and corrugated tube aids, pvc tube aids, etc.) - Validates the completion of the packing process and conformity according to work instructions - Ensures that in-line and off-line reworks are performed by qualified operators with released tools and respecting rework procedures - Inspects if documentation in workstation according to control plan and internal standards is followed - Audits final harness inspection in accordance with the QM plan and or additional care points</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Min BAC</li><li>English & French</li><li>1 year Experience</li></ul><p>LEONI Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p>
<p>Accomplishes specific tasks within the Assembly area, (e.g. representative not full list)</p><p>Performs all checks as defined in the Quality control plan and records the required data</p><p>Identifies non-conforming products with "red card" process</p><p>Distributes and collects PDEK or other control charts</p><p>Gives feedback to line and to WPA for all non-conformities found on the assembly line (e.g. electrical test, clip test, inspection points, care points, etc.) by using the stop at first defect process</p><p>Inspects 5S / housekeeping application within the area of responsibility</p><p>Identifies areas of product risk e.g. material on the floor, terminals damaged, bent within holders, stands, mixed components, etc.</p><p>Checks that operators are qualified to work on the station in line with the skills matrix</p><p>Checks adherence to OK to Start procedure at the start of each shift</p><p>Performs check of error proofing conformity within the assembly area (e.g. good/bad sample test release, poka- yoke, jigs, etc.)</p><p>Verifies that assembly aid tools are available and used in proper condition (e.g. convolute and corrugated tube aids, pvc tube aids, etc.)</p><p>Validates the completion of the packing process and conformity according to work instructions</p><p>Ensures that in-line and off-line reworks are performed by qualified operators with released tools and respecting rework procedures</p><p>Inspects if documentation in workstation according to control plan and internal standards is followed</p><p>Audits final harness inspection in accordance with the QM plan and or additional care points</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Experience</strong></p><ul><li>Level of Education : Bac with 1 year of experience</li><li>Language : French & English</li><li>IT: Microsoft Office</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & result-orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Knowledge of Quality Tools & Audit</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<p><em>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</em></p><br><p> <em>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</em>.</p><br><br><br>Job Description<ul><li>Accomplishes specific tasks within the Assembly area, (e.g. representative not full list)</li><li>Performs all checks as defined in the Quality control plan and records the required data</li><li>Identifies non-conforming products with "red card" process</li><li>Distributes and collects PDEK or other control charts</li><li>Gives feedback to line and to WPA for all non-conformities found on the assembly line (e.g. electrical test, clip test, inspection points, care points, etc.) by using the stop at first defect process</li><li>Inspects 5S / housekeeping application within the area of responsibility</li><li>Identifies areas of product risk e.g. material on the floor, terminals damaged, bent within holders, stands, mixed components, etc.</li><li>Checks that operators are qualified to work on the station in line with the skills matrix</li><li>Checks adherence to OK to Start procedure at the start of each shift</li><li>Performs check of error proofing conformity within the assembly area (e.g. good/bad sample test release, poka- yoke, jigs, etc.)</li><li>Verifies that assembly aid tools are available and used in proper condition (e.g. convolute and corrugated tube aids, pvc tube aids, etc.)</li><li>Validates the completion of the packing process and conformity according to work instructions</li><li>Ensures that in-line and off-line reworks are performed by qualified operators with released tools and respecting rework procedures</li><li>Inspects if documentation in workstation according to control plan and internal standards is followed</li><li>Audits final harness inspection in accordance with the QM plan and or additional care points</li></ul><br><br>Qualifications and Experience<ul><li><strong><em>Level of Education :</em></strong> Bac with 1 year of experience </li><li><strong><em>Language :</em></strong> French & English </li><li><em><strong>IT:</strong></em> Microsoft Office</li><li><strong><em>Social competences:</em></strong> Communication /Social & intercultural sensitivity / Change management /Target & result-orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li><em><strong>Professional competences:</strong></em> Knowledge of Quality Tools & Audit</li></ul><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Ensure the smooth operation of packaging machines by performing daily maintenance on mechanical and electrical aspects. Carry out troubleshooting as quickly as possible to minimize production downtime. Perform preventive maintenance according to the established schedule. Independently diagnose malfunctions and propose appropriate and lasting solutions. Make the necessary adjustments to guarantee product quality and machine stability. Monitor equipment performance and anticipate deviations or anomalies. Intervene, as needed, on electrical installations (motors, variable frequency drives, control panels). Inspect and maintain instrumentation equipment (sensors, probes, control loops). Participate in the recommissioning of equipment after maintenance or technical shutdown. Document interventions and report recurring anomalies. Propose improvement actions to enhance the reliability of the installations and reduce breakdowns. Comply with safety and hygiene instructions and the specific requirements of the yeast production process. Collaborate with production to ensure optimal machine operation. Carry out repairs and replace defective parts.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree in Electromechanics, Electrotechnics or equivalent</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency in reading plans, diagrams and technical manuals</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of CMMS software</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in mechanical, electrical and pneumatic systems</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of industrial automation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Evaluate the wear and tear, defects</font></font></li></ul>
<p>Participate in Risk Analysis and classify the criticality of industrialization. Participate in the analysis of product manufacturability and inspectability. Participate in the development of the industrialization plan. Participate in process risk analysis (e.g., process FMEA). Draft manufacturing, inspection, assembly, and test procedures. Draft acceptance test procedures. Implement production bills of materials in the ERP. Draft workstation documentation, product packaging, and preservation specifications. Complete the DVI-PPAP form with all necessary elements for establishing the surveillance plan. Carry out planned actions to mitigate identified risks. Actively assist in the manufacturing of the first products under conditions representative of series production. Support production teams to master the product/process combination. Ensure feedback on initial manufacturing regarding product definition, manufacturing process, and production means. Participate in the assessment of series production readiness. Assist in the manufacturing and control of FAI products. Consolidate data from pre-capability studies (in conjunction with DEV Quality if applicable). Participate in the review of process risk analysis (e.g., process FMEA). Contribute to the action plan to resolve non-conformities identified during the manufacturing and control of FAI products. Participate in project progress monitoring routines with the industrialization project team (e.g., Visual Planning, OBEYA). Participate, if necessary, in technical analyses and expert opinions related to product and/or process issues.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Autonomy and decision-making</li><li>Ability to convince</li><li>Analytical, synthesis, and structuring skills</li><li>Interpersonal communication</li><li>Conflict management</li><li>Budget management and control</li></ul>
<p>Manages and supervises the Warehouse org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth - Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside one of the Raw Material/Semi-Finished/Finished Goods warehouse - Ensures good management of the technical equipment used in the warehouse, while safety rules are respected - Ensures the accuracy of stocks within the warehouse</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2><ul><li><strong>Education :</strong> University Degree</li><li><strong>Experience :</strong> Min 3 years in a relevant field</li><li><strong>Languages :</strong> Frensh and English</li><li><strong>Functional / Professional :</strong> Inventory Management - Inventory Positioning - Kanban / Pull Scheduling - Labeling - Materials Handling - Packaging - Warehouse Management Systems - Materials Replenishment - Shipping Documents - Vendor-Managed Inventory</li><li><strong>Method :</strong> Escalation Procedures - Value Stream Mapping - Performance Indicators - Performance Measurement - Push Systems - Waste Control Procedures - Problem Solving Techniques - Continuous Improvement Techniques - Presentation Skills - Standards and Procedures</li></ul>
<p>Manages and supervises the Warehouse Management org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Warehouse Management on country level - Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside the Raw Material/Semi-Finished/Finished Goods warehouse - Ensures good management of the technical equipment used in the warehouse, while safety rules are respected - Ensures the accuracy of stocks within the warehouse</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience Level of Education: University degree Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc Experience: 5 years of experience in the automotive industry, 2 years as a warehouse manager are appreciated Language: French, English Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork Professional competences: Inventory Management / Inventory Positioning/ Kanban / Pull Scheduling/ Labeling / Materials Handling / Packaging / Warehouse Management Systems / Materials Replenishment / Shipping Documents / Vendor-Managed Inventory</p>
<p>Manages and supervises the Production Engineering Main Harness org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Production Engineering Main Harness on country level - Directs the execution of activities for Production Engineering Main Harness e.g. product change management and introduction, engineering Master Data creation (ERP, LEPS, Product FMEA, Method of Manufacture, board designs etc.) Production Engineering activities in projects, implementation of the production concept - Ensures the implementation of defined standards relating to equipment, processes, software and systems within the Plant Engineering organisation - Ensures the support and implementation of product and process optimisations (VA/VE, efficiency projects, process improvements etc.)</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience Level of Education: University degree Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc Experience: 5 years of experience in the automotive industry Language: French, English Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork Professional competences: Inventory Management / Inventory Positioning/ Kanban / Pull Scheduling/ Labeling / Materials Handling / Packaging / Warehouse Management Systems / Materials Replenishment / Shipping Documents / Vendor-Managed Inventory</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around<strong>95,000 employees</strong> in <strong>23 countries</strong> and consolidated sales of EUR<strong> 3.9 billion in 2025 </strong>(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p> Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><p>.</p><br><br><br>Job Description<p>- Accomplishes specific tasks within the Assembly area, (e.g. representative not full list)<br></p><br><p>- Performs all checks as defined in the Quality control plan and records the required data<br></p><br><p>- Identifies non-conforming products with "red card" process<br></p><br><p>- Distributes and collects PDEK or other control charts<br></p><br><p>- Gives feedback to line and to WPA for all non-conformities found on the assembly line (e.g. electrical test, clip test, inspection points, care points, etc.) by using the stop at first defect process<br></p><br><p>- Inspects 5S / housekeeping application within the area of responsibility<br></p><br><p>- Identifies areas of product risk e.g. material on the floor, terminals damaged, bent within holders, stands, mixed components, etc.<br></p><br><p>- Checks that operators are qualified to work on the station in line with the skills matrix<br></p><br><p>- Checks adherence to OK to Start procedure at the start of each shift<br></p><br><p>- Performs check of error proofing conformity within the assembly area (e.g. good/bad sample test release, poka- yoke, jigs, etc.)<br></p><br><p>- Varifies that assembly aid tools are available and used in proper condition (e.g. convolute and corrugated tube aids, pvc tube aids, etc.)<br></p><br><p>- Validates the completion of the packing process and conformity according to work instructions<br></p><br><p>- Ensures that in-line and off-line reworks are performed by qualified operators with released tools and respecting rework procedures<br></p><br><p>- Inspects if documentation in workstation according to control plan and internal standards is followed<br></p><br><p>- Audits final harness inspection in accordance with the QM plan and or additional care points</p><br><br><br>Qualifications and Experience<p>• Education Level : Min BAC<br></p><br><p>• Language: English & French<br></p><br><p>• Experience : 1 year LEONI<br></p><br><p>• Communication<br></p><br><p>• Social & intercultural sensitivity<br></p><br><p>• Change management<br></p><br><p>• Target & result orientation<br></p><br><p>• Motivation & resilience<br></p><br><p>• Self-organization<br></p><br><p>• Conflict management<br></p><br><p>• Teamwork</p><br><br> </div>
<p><br></p><p>Job Description - Accomplishes specific tasks within the Assembly area, (e.g. representative not full list) - Performs all checks as defined in the Quality control plan and records the required data - Identifies non-conforming products with "red card" process - Distributes and collects PDEK or other control charts - Gives feedback to line and to WPA for all non-conformities found on the assembly line (e.g. electrical test, clip test, inspection points, care points, etc.) by using the stop at first defect process - Inspects 5S / housekeeping application within the area of responsibility - Identifies areas of product risk e.g. material on the floor, terminals damaged, bent within holders, stands, mixed components, etc. - Checks that operators are qualified to work on the station in line with the skills matrix - Checks adherence to OK to Start procedure at the start of each shift - Performs check of error proofing conformity within the assembly area (e.g. good/bad sample test release, poka- yoke, jigs, etc.) - Varifies that assembly aid tools are available and used in proper condition (e.g. convolute and corrugated tube aids, pvc tube aids, etc.) - Validates the completion of the packing process and conformity according to work instructions - Ensures that in-line and off-line reworks are performed by qualified operators with released tools and respecting rework procedures - Inspects if documentation in workstation according to control plan and internal standards is followed - Audits final harness inspection in accordance with the QM plan and or additional care points</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : Min BAC Language: English & French Experience : 1 year LEONI Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<p><em>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</em></p><br><p> <em>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</em>.</p><br><br><br>Job Description<p>- Manages and supervises the Industrial Engineering org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Industrial Engineering on plant level<br></p><br><p>- Manages the coordination and evaluation of time analysis for production processes in order to identify time bottlenecks and improve efficiency<br></p><br><p>- Manages the coordination and evaluation of line balancing analysis ensuring optimization of production processes</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education: </strong>University degree</li><li><strong>Branch Of Study:</strong> Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc </li><li><strong>Experience:</strong> 5 years of experience in the automotive industry </li><li><strong>Language:</strong> French, English</li><li><strong>Social competences:</strong> Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competences:</strong> Inventory Management / Inventory Positioning/ Kanban / Pull Scheduling/ Labeling / Materials Handling / Packaging / Warehouse Management Systems / Materials Replenishment / Shipping Documents / Vendor-Managed Inventory</li></ul><p>Additional Information</p><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Warehouse Management org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Warehouse Management on country level<br></p><br><p>- Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside the Raw Material/Semi-Finished/Finished Goods warehouse<br></p><br><p>- Ensures good management of the technical equipment used in the warehouse, while safety rules are respected<br></p><br><p>- Ensures the accuracy of stocks within the warehouse</p><br><br><br>Qualifications and Experience<p><strong>Education : </strong>University Degree</p><br><p><strong>Experience : </strong>Min 5 years in SCM</p><br><p><strong>Languages</strong><strong> :</strong>Frensh andEnglish</p><br><p><strong>Functional / Professional : </strong> - Inventory Management - Inventory Positioning - Kanban / Pull Scheduling - Labeling - Materials Handling - Packaging - Warehouse Management Systems - Materials Replenishment - Shipping Documents - Vendor-Managed Inventory</p><br><p><strong>Method : </strong> - Escalation Procedures - Value Stream Mapping - Performance Indicators - Performance Measurement - Push Systems - Waste Control Procedures - Problem Solving Techniques - Continuous Improvement Techniques - Presentation Skills - Standards and Procedures</p><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025</strong> (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of <strong>the Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Warehouse org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>- Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside one of the Raw Material/Semi-Finished/Finished Goods warehouse<br></p><br><p>- Ensures good management of the technical equipment used in the warehouse, while safety rules are respected<br></p><br><p>- Ensures the accuracy of stocks within the warehouse</p><br><br><br>Qualifications and Experience<p><strong>Education : </strong>University Degree</p><br><p><strong>Experience : </strong>Min 3 years in a relevant field</p><br><p><strong>Languages</strong><strong> :</strong>Frensh andEnglish</p><br><p><strong>Functional / Professional : </strong>Inventory Management - Inventory Positioning - Kanban / Pull Scheduling - Labeling - Materials Handling - Packaging - Warehouse Management Systems - Materials Replenishment - Shipping Documents - Vendor-Managed Inventory</p><br><p><strong>Method</strong><strong> : </strong>Escalation Procedures - Value Stream Mapping - Performance Indicators - Performance Measurement - Push Systems - Waste Control Procedures - Problem Solving Techniques - Continuous Improvement Techniques - Presentation Skills - Standards and Procedures</p><br><br> </div>
<div> Company Description <p> <strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025</strong> (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses.</p> <p> <strong>Since 2025</strong>, we have been part of <strong>the Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p> </div> <div> Job Description <p> </p> <p>- Manages and supervises the Warehouse org unit according to defined objectives and KPIs<br> </p> <p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br> </p> <p>- Takes responsibility for standard & governance adherence and process execution<br> </p> <p>- Leads the direct reports in the area of responsibility<br> </p> <p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br> </p> <p>- Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br> </p> <p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br> </p> <p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br> </p> <p>- Ensures the completeness of activities (unloading, reception, labeling, storage, handling picking, sequencing, loading and shipping) inside one of the Raw Material/Semi-Finished/Finished Goods warehouse<br> </p> <p>- Ensures good management of the technical equipment used in the warehouse, while safety rules are respected<br> </p> <p>- Ensures the accuracy of stocks within the warehouse</p> </div> <div> Qualifications and Experience <p> <strong>Education : </strong>University Degree</p> <p> <strong>Experience : </strong>Min 3 years in a relevant field</p> <p> <strong>Languages</strong> <strong> :</strong> <strong> </strong>Frensh and<strong> </strong>English</p> <p> <strong>Functional / Professional : </strong>Inventory Management - Inventory Positioning - Kanban / Pull Scheduling - Labeling - Materials Handling - Packaging - Warehouse Management Systems - Materials Replenishment - Shipping Documents - Vendor-Managed Inventory</p> <p> <strong>Method</strong> <strong> : </strong>Escalation Procedures - Value Stream Mapping - Performance Indicators - Performance Measurement - Push Systems - Waste Control Procedures - Problem Solving Techniques - Continuous Improvement Techniques - Presentation Skills - Standards and Procedures</p> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div>
<p>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><p>Customer Support & Communication</p><ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul><p>Pre-Order Support</p><ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul><p>Post-Order Support</p><ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory back orders where required.</li></ul><p>Issue Resolution & Escalation Management</p><ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration & Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration & Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul><p>Growth & Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Native-level or near-native German language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently.</li><li>Good written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Title: </b>Goldstar Customer Support Agent EU (Day Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Customer Support & Communication Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner. Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution. Proactively communicate updates and manage customer expectations throughout the order process. Pre-Order Support Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives. Support customers and sales teams with product selection, vision boards, and other sales tools. Handle inquiries related to compliance, packaging, rush requests, and special order requirements. Post-Order Support Provide order updates, tracking information, and support for out-of-stock alternatives or order changes. Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities. Create redo orders, production requests, and factory back orders where required. Issue Resolution & Escalation Management Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently. Process credit memos and coordinate corrective actions where necessary. Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution. Cross-Functional Collaboration Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction. Support internal teams with API inquiries, website registration, and system-related processes when needed. Administration & Performance Maintain accurate records of customer interactions, issues, and resolutions in internal systems. Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met. Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS). Additional Duties Comply with all company policies, procedures, and safety regulations. Maintain a clean and organized work environment. Support additional tasks and projects as required by management. Must be available to handle inbound and outbound communications (internal and external). Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications Experience Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required. Skills & Competencies Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skills and ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organizational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team player with the ability to collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our Hiring Process Application Review Phone screening (if your profile matches the role requirements) One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour) Final decision Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required.</p><p><strong>Skills & Competencies</strong> Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skills and ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organizational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team player with the ability to collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</p><p></p></section>