Product Designers in Tunisia 2026

0 to 0 years Bayt

Technical SaaS Support Specialist

Remote - Tunisia 25 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends. What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements. Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Bayt

Outbound Sales Account Manager

On-site - Tunisia 9 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Outbound Sales Account Manager - North American Market (Evening Shift) Location: Tunis, Tunisia Working Hours: Monday to Friday: 2.00 PM- 11.00 PM Report to: Contact Centre Supervisor Overview: This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will  play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration.  Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities <ul> <li>Act as a trusted advisor for high-value customers, offering personalized support ensuring strong relationships and high retention </li> <li>Personalize communication using CRM data, previous order history, and customer profiles</li> <li>Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty.</li> <li>Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, meet or exceed performance KPIs </li> <li>Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives </li> <li>Maintain detailed documentation of customer interactions and outcomes.</li> <li>Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets </li> <li>Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions</li> <li>Promote new products, offers, and marketing campaigns while staying informed on industry trends </li> <li>Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance</li> <li>Share client success stories or feedback with relevant teams to drive continuous improvement</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications <ul> <li>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets. </li> <li>Excellent communication and negotiation skills in English (written and spoken). </li> <li>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</li> <li>Strong organizational skills with attention to detail, ensuring effective follow up and documentation. </li> <li>Team player with a proactive attitude and willingness to learn and grow</li> </ul> What we Offer  At Pens.com, we are committed to supporting our employees both professionally and personally by offering: <ul> <li>Transportation Support: Shuttle service for a stress-free commute</li> <li>Health Insurance: Comprehensive medical coverage to support your well-being</li> <li>Meal Vouchers: Daily meal support to make your workdays easier.</li> <li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li> <li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite </div>

0 to 0 years Naukri Gulf

Shift Leader

On-site - Tunisia - Tunis 8 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Reporting to the Production Manager, you will ensure the proper implementation of the production schedule, respecting: the production plan and customer deadlines, product conformity, and safety regulations. You will supervise employees regarding efficiency, performance, adherence to safety instructions and procedures, with the aim of improving performance indicators (direct labor and waste reduction). You will evaluate work processes and performance, and formulate recommendations. You will ensure that labor, raw materials, and equipment are available and operational to produce quality goods efficiently and quickly, with minimal waste. You will ensure the efficient use of equipment to meet production schedules and guarantee product quality in a safe environment. Conduct safety Gemba walks and supervise employees on the shop floor. Lead Kaizen initiatives and 5 Whys analyses. Take all necessary measures to ensure continuity of production. Maintain up-to-date records of attendance, absences, calls, and overtime.</div></section><section>Desired Candidate Profile<ul><li>Minimum of 5 years in a similar role.</li><li>Good mastery of Lean Manufacturing principles, including Kaizen methodologies.</li></ul></section>

0 to 0 years Bayt

Ingénieur Robotique

On-site - Tunisia 1 June 2026

Engineering

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. <ul><li>Responsible for industrial technologies of its perimeter </li><li>Manage and animates the Process Expertise Center of its perimeter </li><li>Coordinates the interfaces between its PG/PL/RO/platform and the other Process Expertise Centers </li><li>Manage the industrial network of its perimeter (plant, production and industrialization) </li><li>Manage the industrial plan of the Product Group in line with the MTP, within its perimeter </li><li>Define the standard process in line with TDP and validate the process suppliers panel, tools and equipment, for the Product Group and ensure their deployment </li><li>Define with R&D P2 Process policy and projects </li><li>Coordinate and push standardization program project for product and process world wide </li><li>Participate to Standardization Committee and validate process standards </li><li>Manage and validate industrialization projects, with experts support  </li><li>Define the program allocation to plants, during CAA and IAR process </li><li>Participate to the PMC and Red Project Review, sourcing committee, PG results meeting, … </li><li>Define the rules for equipment and tools standardization within the PG and considers the differences between HCC and LCC </li><li>Define programs and Budget Target </li><li>Manage the transfer of equipment within the product Group </li><li>Master Site Industrial Performance and deliveries, DL, Quality and Asset Utilization. </li><li>Support sites during ram up and processes issues </li></ul> Job: P0/P1 Process/Manuf Engineering PTMOrganization: Site Process/Manufacturing EngineeringSchedule: Full timeEmployee Status: RegularJob Type: Permanent contractJob Posting Date: 2026-05-31Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com </div>

0 to 0 years Naukri Gulf

MBSE Engineer

On-site - Tunisia - Tunis 13 July 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Main duties: System Specifications management: Deep dive analyzes of system specifications and issues et inconsistency detection. System Modeling: create detailed modeling of systems based on structure diagrams, sequence diagrams and state machine diagrams. Ensuring the right traceability between the model and the specifications. Troubleshooting and resolving technical issues within assigned function. Validation of the model through simulations and issue analyses to ensure system and model reliability. Leading discussions and managing workflows between different teams, including development, suppliers and others. Delivering detailed testing reports and progress updates to stakeholders. Working to improve the function and deliver the best possible product for customers.</div></section><section>Desired Candidate Profile<ul><li>Level : Bac + 5</li><li>Schools : ENIS, ENIG, ENIT, ENISo</li><li>Diploma : Engineer</li><li>Option : Electric, Electronics, - Electromechanics, Automatic</li><li>Required experience : 0 5 years</li><li>Languages : Frensh, English</li><li>Software skills : Rhapsody, EWM, Visio</li></ul></section>

0 to 0 years Bayt

Ingénieur Test

On-site - Tunisia 1 June 2026

Engineering

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Valeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driving and reducing CO2 emissions. We are leader on our businesses, and recognized as one of the largest global innovative companies. <ul><li>Analyse customer requirements, legal regulations and internal specification to be applied in Testing strategies of products </li><li>Develop EOLT specifications for new equipments (Hardware & Software) </li><li>Design and develop complex test programs, process and systems to measure product functionality and integrality in the electrical and programming domains </li><li>Analyse test cases and failure, providing scenarios and proposing actions based on results </li><li>Checks product SW and Test Methodology/Coverage during DFT Design Review, with R&D interaction </li><li>May make himself some functional Tester software development and improvements </li><li>Checks the Functional Testers development (review of technical issues and planning) </li><li>Work with the Software Validation Team to ensure complete test coverage of all requirements </li><li>Analyze the customer specifications, legal requirements and internal specifications towards the development of electronic test plans </li><li>Support the creation of test equipment specifications and tester hardware specifications used in the development of automated test rack systems  </li><li>Perform validation, capabilities, test coverage and stability performance of testers </li><li>Monitor testing TLR, analyse defects, and propose action plans to reduce </li><li>Validate PG RAISE and CdC standards which are created by M/D Standard Owners </li><li>Validate any change of standard propose by sites in new investments for Testing equipments </li><li>Validate the assembly line included on each CAA, in concept, cycle time and investment values </li><li>Contribute to product & process FMEA, assisting Testing technicians in daily activities </li><li>Support transition of newly developed processes into series production, providing process / equipment specification and qualification </li><li>Define activities to permit integration of Testing equipments into more complex manufacturing cells </li><li>Perform survey of equipment in continuous improvement & cost reduction mindset to optimize investments, material & labor costs </li><li>Develop an industrial cross-project competence </li><li>Promote the Valeo Industrial standard rules and procedures </li><li>Ensure the respect of Safety and Environment procedures of Valeo Group   </li></ul>PS: if the workload justifies it, the function can be divided in more than one person   Job: Test EngineerOrganization: INDUSTRIAL TESTINGSchedule: Full timeEmployee Status: RegularJob Type: Permanent contractJob Posting Date: 2026-05-31Join Us ! Being part of our team, you will join: - one of the largest global innovative companies, with more than 20,000 engineers working in Research & Development - a multi-cultural environment that values diversity and international collaboration - more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth - a business highly committed to limiting the environmental impact if its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development More information on Valeo: https://www.valeo.com </div>

0 to 0 years Bayt

Channel Manager (Citrix CSP)

Remote - Tunisia 26 June 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position:Channel Manager (Citrix CSP) Job Description:What You Will Be Doing: ● Responsible for the day-to-day sales support and customer service activities for assigned accounts and territory for Citrix CSP. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuilding of underpenetrated and neglected relationships with Arrow customers. ● This position will call on partners; provide product information, and follow-up on quotes to close business for Arrow. Identifies, enables and develops high-potential and non-repeat partners. Determines and understands customers’ requirements for Arrow product offerings and services. Translates products and promotions into benefits for a customer. Provides alternative products and solutions. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and partners. Demonstrates a proactive approach and sense of urgency on our partners’ behalf, anticipates our partners’ requirements and communicates efforts in a timely and effective manner.  ● Demand Generation and Customer Opportunity Support: Drives sales growth through new partner acquisition and rebuilding of underpenetrated and neglected relationships. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts. Identifies, enables and develops high-potential and non-repeat partners. Generates leads and follows-up on leads obtained through suppliers and Arrow internal sources. Qualifies prospects, analyzes sales potential, and then prioritizes high-return opportunities for further attention/investment.  ● Leverages Arrow and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc.) to address issues. May use resources such as salesforce.com to accomplish job duties.  ● Quote and Order Preparation: Processes quotes for specified customers and/or quote revisions for mass price changes, program changes or part changes. ●This position is a 60/40 split; the compensation posted is an OTE number that includes commission. What We Are Looking For: ● Requires in-depth knowledge and experience ● Solves complex problems; takes a new perspective using existing solutions ● Uses best practices and knowledge of internal or external business issues to improve products/services or processes ● Typically resolves complex problems or problems where precedent may not exist ● Experience with Citrix preferred ● Microsoft suite experience required ● Prefer a candidate located on the east coast ● Typically requires a minimum of 4 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent experience. Work Arrangement: Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. If you're located in Denver, this position will follow a hybrid schedule of 3 days in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home. What’s In It For You: At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package. <ul><li>Medical, Dental, Vision Insurance </li><li>401k, With Matching Contributions </li><li>Short-Term/Long-Term Disability Insurance </li><li>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options </li><li>Paid Time Off (including sick, holiday, vacation, etc.) </li><li>Tuition Reimbursement </li><li>Growth Opportunities </li><li>And more! </li></ul>#LI-KO1 Annual Hiring Range/Hourly Rate: $105,300.00 - $119,773.51 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location:US-NC-North Carolina (Remote Employees) Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion. Time Type:Full time Job Category:Sales EEO Statement:Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. </div>

0 to 0 years Bayt

Customer Support Agent

On-site - Tunisia 14 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent – EU (Day Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   Customer Support & Communication <ul> <li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li> <li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li> <li>Proactively communicate updates and manage customer expectations throughout the order process.</li> </ul> Pre-Order Support <ul> <li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li> <li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li> <li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li> </ul> Post-Order Support <ul> <li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li> <li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li> <li>Create redo orders, production requests, and factory back orders where required.</li> </ul> Issue Resolution & Escalation Management <ul> <li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li> <li>Process credit memos and coordinate corrective actions where necessary.</li> <li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li> <li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li> </ul> Administration & Performance <ul> <li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li> <li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li> <li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li> </ul> Additional Duties <ul> <li>Comply with all company policies, procedures, and safety regulations.</li> <li>Maintain a clean and organized work environment.</li> <li>Support additional tasks and projects as required by management.</li> <li>Must be available to handle inbound and outbound communications (internal and external).</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications Experience <ul> <li>Previous experience in a customer service or sales role is essential.</li> <li>Experience in a B2B environment is an advantage.</li> <li>Experience in the promotional products industry is a plus but not required.</li> </ul> Skills & Competencies <ul> <li>Languages – Native-level or near-native English  language skills are required, particularly in spoken communication, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential</li> <li>Strong customer service mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li> <li>Excellent attention to detail and a high level of accuracy.</li> <li>Strong organizational and time management skills with the ability to prioritize effectively.</li> <li>Ability to work with urgency in a fast-paced and dynamic environment.</li> <li>Team player with the ability to collaborate cross-functionally.</li> <li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal opportunity employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together </div>

0 to 0 years Bayt

Inbound Sales Advisor

On-site - Tunisia 4 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Web Inbound Sales Advisor - German speaker (Day Shift) Location: Tunis, Tunisia Report to: Contact Centre Supervisor Overview: The Web Inbound Sales Advisor will be required to sell a range of National Pen products to new and existing customers by answering inbound web sales queries from the National Pen website. You will educate, inform, nurture, and guide your lead through the decision-making process. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships. Primary responsibilities <ul><li>Follow up onsales leads generated by visitors toour website. Answer inbound sales calls from new and existing customers</li><li>Provide the caller with detailed information on our products and pricing to ensure an enhanced customer experience</li><li>Ensure any customer issues are dealt within an efficient manner, informing the customer of any new products</li><li>Explain our product range to ournew customers tothe website andpropose some suitable products and offers</li><li>Generate the customer order and follow up to order confirmation stage</li><li>Works towards individual and team targets</li><li>Maintain up-to-date knowledge of our products and processes, whichwill be supported by on on-going training, support and coaching</li><li>Any other duties/projects as directed by Senior Management</li><li>Cover othermiscellaneous tasks if time allowsincluding text translations, customer</li><li>queries from Facebook and Trustpilot web product feedback</li></ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications <ul><li>Fluent in German</li><li>Ideally a minimum of 1 yearexperience in salesenvironment with an understanding of the importance of building relationships with key decision makers</li><li>Passionate about helping the customer to choosethe right products to suit their Businesses needs</li><li>Excellent communication and negotiation skills</li><li>Have the ability to maintain professionalism under pressure, handle rejections well and maintain a confident approach at all times</li><li>An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills</li><li>Highly organized with a strongattention to detail</li><li>Self-motivated and goal oriented to achieve your own targets and also your teams</li><li>Experience in MSOffice and othercomputer systems</li></ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-JB1 #LI-Onsite </div>

0 to 0 years Naukri Gulf

Inbound Sales Advisor

On-site - Tunisia - Tunis 6 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Primary responsibilities <ul> <li>Follow up onsales leads generated by visitors toour website. Answer inbound sales calls from new and existing customers</li> <li>Provide the caller with detailed information on our products and pricing to ensure an enhanced customer experience</li> <li>Ensure any customer issues are dealt within an efficient manner, informing the customer of any new products</li> <li>Explain our product range to ournew customers tothe website andpropose some suitable products and offers</li> <li>Generate the customer order and follow up to order confirmation stage</li> <li>Works towards individual and team targets</li> <li>Maintain up-to-date knowledge of our products and processes, whichwill be supported by on on-going training, support and coaching</li> <li>Any other duties/projects as directed by Senior Management</li> <li>Cover othermiscellaneous tasks if time allowsincluding text translations, customer</li> <li>queries from Facebook and Trustpilot web product feedback</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications <ul> <li>Fluent in German</li> <li>Ideally a minimum of 1 yearexperience in salesenvironment with an understanding of the importance of building relationships with key decision makers</li> <li>Passionate about helping the customer to choosethe right products to suit their Businesses needs</li> <li>Excellent communication and negotiation skills</li> <li>Have the ability to maintain professionalism under pressure, handle rejections well and maintain a confident approach at all times</li> <li>An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills</li> <li>Highly organized with a strongattention to detail</li> <li>Self-motivated and goal oriented to achieve your own targets and also your teams</li> <li>Experience in MSOffice and othercomputer systems</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</div></section>

0 to 0 years Naukri Gulf

Sales Manager

On-site - Tunisia - Tunis 15 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan - Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities - Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support - Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these - Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&OP and MPS) is needed - Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking - Identifies and categorizes customer claims together with all relevant stakeholders - Manages and administrates all relevant sales data in the respective systems - Is responsible for the pricing towards the customer and collects on-time cash from the customers - Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination) - Supports business plan creation and maintenance through complete product life cyle and after market - Collects and validates information for possible customer claims, edits and negotiates these (claim management) - Represents the Sales department as core team member in projects</div></section><section>Desired Candidate ProfileUniversity degree in a technical field Minimum 3 years of sales experience in the automotive industry English proficiency level: C1 Good command of MS Excel, PowerPoint, and CRM tools</section>

0 to 0 years Naukri Gulf

Specialist Sampling Audit

On-site - Tunisia - Tunis 15 June 2026

Accounting, Finance & Banking

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> </div> <div> Job Description Performs product audits for pre-production phases. - Performs product audits as planned e. g. components, semi-finished goods and finished goods during samples, like A-, B-, C- and D-, and pre-production phases - Follows up corrective actions of product audits non-conformities within the project through QRQC activities in the plant, lead by Industrial Engineering - Verifies the dimensional and functional conformity of the initial samples - Approves PPAPISIR, initial sampling inspection report, german: EMPB, of the initial sample - Registers the release on customer portal if applicable - Ensures compliance with the integrated management systems, legal and regulatory requirements - Checks that products, processes, equipment, tooling and documentation are updated for each technical change - Approves product and production processes according to customer requirements and internal procedures - Ensures that all statistical data SPC, MSA, CPK, CMK, etc. are available during samples, like A-, B-, C- and D-, and pre-production phases - Maintains quality control according to customer requirements and internal procedure during samples, like A-, B-, C- and D-, and pre-production phases - Maintains the technical documents of the customer e.g. drawing, drawing complement, technical change - Ensures implementation of continuous improvement actions of the quality management processes, procedures, policies, activities and reports throughout the segment or area of responsibility - Ensures compliance with customer specific requirement within segment or area of responsibility - Is authorized to stop production and/or dispatch to mitigate risk of non-conforming processes and products </div> <div> Qualifications and Experience <ul> <li>University degree.</li> <li>1 year as a production inspector.</li> </ul> </div> <div> Benefits <ul> <li>Drawings.</li> <li>SpecificationsPrototyping.</li> <li>Quality Tools and Techniques.</li> <li>Local Language C2.</li> <li> </li></ul></div></div></section>

0 to 0 years Naukri Gulf

Sampling Auditor

On-site - Tunisia - Tunis 15 June 2026

Accounting, Finance & Banking

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> </div> <div>Job Description - Performs product audits as planned e. g. components, semi-finished goods and finished goods during samples, like A-, B-, C- and D-, and pre-production phases - Follows up corrective actions of product audits non-conformities within the project through QRQC activities in the plant, lead by Industrial Engineering - Verifies the dimensional and functional conformity of the initial samples - Approves PPAPISIR, initial sampling inspection report, german: EMPB, of the initial sample - Registers the release on customer portal if applicable - Ensures compliance with the integrated management systems, legal and regulatory requirements - Checks that products, processes, equipment, tooling and documentation are updated for each technical change - Approves product and production processes according to customer requirements and internal procedures - Ensures that all statistical data SPC, MSA, CPK, CMK, etc. are available during samples, like A-, B-, C- and D-, and pre-production phases - Maintains quality control according to customer requirements and internal procedure during samples, like A-, B-, C- and D-, and pre-production phases - Maintains the technical documents of the customer e.g. drawing, drawing complement, technical change - Ensures implementation of continuous improvement actions of the quality management processes, procedures, policies, activities and reports throughout the segment or area of responsibility - Ensures compliance with customer specific requirement within segment or area of responsibility - Is authorized to stop production and/or dispatch to mitigate risk of non-conforming processes and products </div> <div> Qualifications et Exp rience Education Level : University Degree in a relevant field Language: English & French Experience : Min 1 year Quality Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork </div> <div> </div></div></section>

0 to 0 years Naukri Gulf

Sales Manager

On-site - Tunisia - Tunis 15 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan - Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities - Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support - Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these - Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&OP and MPS) is needed - Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking - Identifies and categorizes customer claims together with all relevant stakeholders - Manages and administrates all relevant sales data in the respective systems - Is responsible for the pricing towards the customer and collects on-time cash from the customers - Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination) - Supports business plan creation and maintenance through complete product life cyle and after market - Collects and validates information for possible customer claims, edits and negotiates these (claim management) - Represents the Sales department as core team member in projects</div></section><section>Desired Candidate Profile<ul><li>University degree in a technical field</li><li>Minimum 3 years of sales experience in the automotive industry</li><li>English proficiency level: C1</li><li>Good command of MS Excel, PowerPoint, and CRM tools</li></ul>Interested? Apply nowAll jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</section>

0 to 0 years Naukri Gulf

Customer & Project Quality Engineer SOMFY Zriba

On-site - Tunisia - Tunis 5 May 2026

Research & Development

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">MISSION<ul><li>Manage the validation of the series start-ups of new equipment (provisional acceptances) and audit the process qualification actions (PQPC).</li><li>Conduct industrialization validations of new finished product references as well as modifications to those already existing.</li><li>Managing the resolution of customer complaints and returns.</li><li>Manage and run 8D reviews with the relevant pilots.</li><li>to be the guarantor of quality at the Finished Product store.</li></ul>Professional knowledge<ul><li>Proficiency in quality tools and problem-solving methods: 8D, FMEA, PSQ, capability...</li><li>Good technical knowledge of blueprint reading.</li></ul></div></section><section>Desired Candidate Profile </section>

0 to 0 years Bayt

Lead Specialist/Expert Technician Maintenance

On-site - Tunisia 27 June 2026

Engineering

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description de l'entrepriseLEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world. Description du posteUnder general direction, tracks the maintenance schedule and maintains production and facility equipment and tools to ensure technical availability and avoid unplanned maintenance- Ensures functionality of the maintenance process for production equipment - Ensures technical availability of production equipment - Makes improvement suggestions for the maintenance process and production equipment/facility equipment - Monitors correctness and adherence to the maintenance plan of the equipment or tools and takes necessary actions - Supports LEONI Total Productive maintenance implementation (e.g. conducts preventive, predictive and unplanned maintenance for production equipment) - Supports the creation of the spare part list required for planned maintenance of production equipment/facility equipment and the optimization of stock of spare parts which must be available for maintenance - Evaluates repair reports and makes recommendation for necessary actions in order to reduce the unplanned maintenance activities - Monitors the performance of maintenance activities on the production equipment/facility equipment/tools and takes necessary actions - Ensures installation and movement of equipment and re-qualification of equipment and tools - Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards) - Ensures maintenance of firefighting and fire prevention equipment - Ensures maintenance of security camera systems - Ensures the functionality of machine and system software and debugging from the respective area (in close relation with IT department if applicable) - Works closely with production in order to reduce production equipment/facility equipment/tools downtime and spare parts costs Qualifications et Expérience-Minimum education level: BTS (Industrial Maintenance, Mechanical, or equivalent). -Desired experience in an industrial environment (ideally in a production setting). -Strong knowledge in mechanics, electrical engineering, pneumatics, and automation. -Analytical mindset, thoroughness, and ability to prioritize. -Team player with initiative and a proactive attitude. Avantages People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.  LEONI Wiring Systems Tunisia SARL </div>

0 to 0 years Naukri Gulf

Industrialization Engineer

On-site - Tunisia - Tunis 15 May 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Participate in risk analysis and classify the criticality of industrialization.Perform the analysis of the manufacturability and inspectability of the product.Formalize the preliminary production plan (development and series).Identify the preliminary needs and requirements of industrialization, and initiate the industrial validation file (DVI).Contribute to the development of the industrialization plan.To lead or actively participate in the FMEA procedure.Design the manufacturing and assembly process for the series:<ul><li>Formalize the production plan.</li><li>Identify the key characteristics of the process.</li><li>D. Define the acceptance testing procedures.</li><li>Validate the production bills of materials.</li><li>Write the specifications for manufacturing, assembly and inspection tooling.</li><li>Write the specifications for the series test benches.</li><li>Validate the product packaging and preservation specifications.</li></ul>Contribute to the production preparation plan.Implement the necessary actions to address the identified risks.establish the list of requests for product, process and/or resource evolution.Ensure the analysis of the measurement system.Participate in the evaluation of the state of readiness for series production.Validate the product packaging and preservation specifications.Participate in the implementation of the production preparation plan.Carry out the actions planned to mitigate the identified risks.Conduct pre-capability analyses and define objectives and samples for capability studies.Participate in the FMEA review process.Contribute to the action plan to address non-conformities identified during FAI manufacturing.Formalize the initial monitoring plan, in connection with Quality Development.Analyze the causes of insufficient operational performance and implement an improvement plan.Participate in the review of the control plan and the process FMEA.Capitalize on and share the lessons learned from the industrialization project.Participate in the closing of the industrialization project.Participate in project progress monitoring routines with the industrialization team (Visual Planning, OBEYA).Contribute to technical analyses and expertise in the event of product or process problems.Actively participate in technological monitoring related to its scope of activity.</div></section><section>Desired Candidate ProfileAnalytical and synthesis skillsRigour and dynamismAutonomy and a sense of responsibilityTeam spiritDynamism</section>

0 to 0 years Naukri Gulf

Industrialization Engineer

On-site - Tunisia - Tunis 8 May 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Participate in risk analysis and classify the criticality of industrialization.Perform the analysis of the manufacturability and inspectability of the product.Formalize the preliminary production plan (development and series).Identify the preliminary needs and requirements of industrialization, and initiate the industrial validation file (DVI).Contribute to the development of the industrialization plan.To lead or actively participate in the FMEA procedure.Design the manufacturing and assembly process for the series:<ul><li>Formalize the production plan.</li><li>Identify the key characteristics of the process.</li><li>D. Define the acceptance testing procedures.</li><li>Validate the production bills of materials.</li><li>Write the specifications for manufacturing, assembly and inspection tooling.</li><li>Write the specifications for the series test benches.</li></ul>Validate the product packaging and preservation specifications.Contribute to the production preparation plan.Implement the necessary actions to address the identified risks.establish the list of requests for product, process and/or resource evolution.Ensure the analysis of the measurement system.Participate in the evaluation of the state of readiness for series production.Validate the product packaging and preservation specifications.Participate in the implementation of the production preparation plan.Carry out the actions planned to mitigate the identified risks.Conduct pre-capability analyses and define objectives and samples for capability studies.Participate in the FMEA review process.Contribute to the action plan to address non-conformities identified during FAI manufacturing.Formalize the initial monitoring plan, in connection with Quality Development.Analyze the causes of insufficient operational performance and implement an improvement plan.Participate in the review of the control plan and the process FMEA.Capitalize on and share the lessons learned from the industrialization project.Participate in the closing of the industrialization project.Participate in project progress monitoring routines with the industrialization team (Visual Planning, OBEYA).Contribute to technical analyses and expertise in the event of product or process problems.Actively participate in technological monitoring related to its scope of activity.</div></section><section>Desired Candidate ProfileAnalytical and synthesis skillsRigour and dynamismAutonomy and a sense of responsibilityTeam spiritDynamism</section>

0 to 0 years Bayt

Specialist Sampling Audit

On-site - Tunisia 19 June 2026

Manufacturing & Production

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company DescriptionLEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world. Job DescriptionPerforms product audits for pre-production phases. - Performs product audits as planned e. g. components, semi-finished goods and finished goods during samples, like A-, B-, C- and D-, and pre-production phases - Follows up corrective actions of product audits non-conformities within the project through QRQC activities in the plant, lead by Industrial Engineering - Verifies the dimensional and functional conformity of the initial samples - Approves PPAPISIR, initial sampling inspection report, german: EMPB, of the initial sample - Registers the release on customer portal if applicable - Ensures compliance with the integrated management systems, legal and regulatory requirements - Checks that products, processes, equipment, tooling and documentation are updated for each technical change - Approves product and production processes according to customer requirements and internal procedures - Ensures that all statistical data SPC, MSA, CPK, CMK, etc. are available during samples, like A-, B-, C- and D-, and pre-production phases - Maintains quality control according to customer requirements and internal procedure during samples, like A-, B-, C- and D-, and pre-production phases - Maintains the technical documents of the customer e.g. drawing, drawing complement, technical change - Ensures implementation of continuous improvement actions of the quality management processes, procedures, policies, activities and reports throughout the segment or area of responsibility - Ensures compliance with customer specific requirement within segment or area of responsibility - Is authorized to stop production and/or dispatch to mitigate risk of non-conforming processes and products Qualifications and Experience<ul><li>University degree.</li><li>1 year as a production inspector.</li></ul> Benefits<ul><li>Drawings.</li><li>SpecificationsPrototyping.</li><li>Quality Tools and Techniques.</li><li>Local Language C2.</li><li>English A1.</li></ul> </div>

0 to 0 years Bayt

Supply Coordinator

On-site - Tunisia 9 July 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : Reporting to the Supply Manager, you will be responsible for monitoring and ensuring the availability and conformity of stock compared to fuel and LPG management standards, and you will comply with regulations regarding safety stock and customs regulations. Main tasks • Prepare and validate sales forecasts over 12 rolling months with the Commercial Departments • Prepare and validate sales forecasts etc… • Ensure the proper use/disposal of residual sales forecasts • Analyze the reliability of sales forecasts and issue the sales forecast reliability indicator • Lead monthly sales forecast monitoring meetings involving operations and commercial departments • Perform recurring IT extractions: sales by item, stock valuation, … • Calculate monthly fuel supply needs • Prepare and plan fuel orders and attend scheduling meetings with the national planner • Ensure supplies by monitoring ship movements and SOTRAPIL schedules • Guarantee needs for tool stocks and safety stocks, and monitor supply budgets • Propose adequate solutions in case of problems (shortages, scarcity, or others…) • Monitor key performance indicators: service rate, stock level, propose and implement action plans in case of deviations • Analyze shortage risks, seek solutions with sales, the Transport department, and the Supply Manager • Analyze logistics flows using various dashboards and propose supply chain optimization actions (supply, sites, transport) • Create and update logistics and financial dashboards • Complete the documentation/procedures for the various SCM steering processes • Provide support for crisis management. • Prepare and follow up on DGH files (decisions and authorizations for Safety Stock transfer, capacity rental, general submissions, safety bonus, etc.) with the Directorate General of Hydrocarbons to comply with current regulations • Prepare and follow up on administrative files (capacity rental, storage, etc…) with various administrations and service providers (DGH, OMMP, STIR, TANKMED, etc…) • Control and validate supplier invoices: STIR, SOTRAPIL, Competitors…. • Enter monthly orders for various white products by Site, updating prices in the system • Monitor and archive supply contracts and manage their renewal upon expiration • Centralize and enter physical inventories of remote depots • Establish monthly material balances • Produce monthly reports on petroleum product stock variances, control variances identified after material balances, and alert relevant personnel for correction • Occasionally provide replacement for Supply entity personnel according to the organization defined by the Supply Manager Required profile : • Engineer in Industrial Engineering, Supply Chain, or Logistics • 1 to 2 years of experience in Supply & Logistics • Advanced Excel and Power BI (essential) • ERP (SAP) • Supply Reporting and KPIs • Knowledge of the country's context and regulations regarding fuel supply • Organization, anticipation, responsiveness, and stress management • Listening, communication, availability, and interpersonal skills • Dynamism, rigor, initiative, and adaptability • Cross-functional coordination, analytical and synthesis skills </div>

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