Public relations delegate Jobs
228 Jobs Found
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><ul><li>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems</li><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Experience with Buy & Bill and/or Specialty Pharmacy products is preferred, in both health systems and private practice</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Executive Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><ul><li>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems.</li><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br></li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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Job : <p>Join our dynamic company specializing in the sale of <strong>IT solutions</strong> and based in <strong>Tunis</strong>. As a <strong>Sales Administrator</strong>, you will be at the heart of our commercial operations, actively contributing to our growth and customer satisfaction. This is a unique opportunity to develop your career in a stimulating and forward-looking environment.</p><br><br><p>Your role will be essential in ensuring the smooth running of commercial processes, from order taking to delivery and customer follow-up. You will participate in optimizing workflows and continuously improving the performance of the sales team. The goal is to guarantee an impeccable customer experience while effectively supporting our sales teams.</p><br><br><p>On a daily basis, your tasks will cover a wide range of key activities:</p><br><br><ul><li>Careful management of the customer database and orders.</li><li>Coordination with internal teams (sales, logistics, billing) to ensure optimal file follow-up.</li><li>Handling customer information requests and resolving any disputes.</li><li>Preparing necessary elements for sales reports.</li><li>Administrative support for sales representatives.</li><li>Updating sales tracking tools.</li></ul><p>This role requires flawless organization and excellent communication skills.</p><br><br> <br> Required profile : <p>You hold a degree of level <strong>Bachelor's +3/4/5</strong>. Training in <strong>Sales Administration / After-Sales Service</strong>, <strong>Sales / Trade / Export</strong> or an equivalent course is highly appreciated.</p><br><br><p>A first professional experience of <strong>1 to 3 years</strong> in a similar role is sought. Experience in the IT sector would be a major asset.</p><br><br><p>To excel in this role, several skills are essential:</p><br><br><ul><li>Proficiency in IT tools and CRM software.</li><li>Excellent organizational and priority management skills.</li><li>Strong sense of customer service and problem-solving ability.</li><li>Good writing and interpersonal skills.</li><li>Ability to work in a team and adapt to a dynamic environment.</li><li>Very good command of French and English.</li></ul><p>If you are proactive, rigorous, and passionate about sales and service, we are very interested in your profile.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>During this important phase in our business growth, VCS is seeking a highly skilled and organized Business Intelligence Manager to lead a team of skilled analysts. In this role, you will serve as both a hands-on leader and strategic manager, driving critical data governance and analytics initiatives while guiding a high-performing analytics team. Advancing our journey, you will leverage automation and scalable solutions to establish and maintain a trusted single source of truth for VCS data, empowering stakeholders with the tools and insights needed to make informed decisions and reducing reliance on ad hoc reporting. As a team leader, you will provide strategic direction and mentorship across the Sales Metrics Analysts, Business Analysts, and Product Analyst functions within VCS, ensuring alignment on priorities, data standards, reporting practices, and analytical insights that support organizational objectives and drive continuous improvement. By providing a bridge between the sales department and other business units, such as marketing and finance, you will play a crucial role in aligning organizational goals with sales objectives. Are you characterized by a constant quest for improvement? Do you demand analytical prowess and a keen understanding of sales dynamics? This role will be stimulating and rewarding for those who are drawn to a career that melds analytical thinking with operational excellence and who thrives in roles that support and elevate both team and overall business performance.</p><p>What You Will Do</p><ul><li>Architectural Leadership: Design and partner with engineering to deliver high-performance tables, dynamic views, and data pipelines, ensuring optimal query performance and scalability for Fulfillment Data Consumers.</li><li>Strategic Dashboarding: Develop sophisticated, "at-a-glance" visualizations in Looker that translate trends and efficiencies into actionable insights.</li><li>AI Integration: Leverage Snowflake Cortex to deploy LLM-powered functions or predictive forecasting directly within our data platform.</li><li>Domain Expertise: Analyze complex data to optimize fulfillment metrics, propose changes to our planning strategies, or help our fulfillment centers run more optimally.</li><li>Provide leadership oversight to ensure that across all the programs we're working on throughout VCS and with our cross-functional stakeholders we prioritize our work and resources effectively, measure impact, and deliver results.</li><li>Cross-Functional Partnership: Act as a consultant to leaders across Product Management, Sales, Finance, Systems Integrations, and others, transforming vague business questions into rigorous analytical frameworks and developing mutually beneficial working relationships.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience: 7 12 years of progressive experience in data analytics or business intelligence, with a background in technical project/program management or product management.</li><li>Leadership: 3+ years of experience building and managing a team.</li><li>SQL Mastery: Expert-level proficiency in SQL.</li><li>Technical Stack: Experience with JIRA and Advanced Dashboarding platforms (Power BI, Tableau, or Sigma).</li><li>AI/ML Familiarity: Hands-on experience (or strong theoretical knowledge) with Snowflake Cortex functions (e.g., COMPLETE, EXTRACT_ANSWER, SUMMARIZE) or similar SQL-based AI tools.</li><li>Visionary Execution: Ability to work alongside senior leadership to set the tooling and system vision, improving operational efficiency and the overall quality of operations.</li><li>Cross-Functional Collaboration: Experience collaborating with product organizations, finance, and other business functions to design, implement, or integrate technical solutions.</li><li>Communication: Experience communicating and translating non-technical to technical (and vice versa) requirements and discussions, as well as coordinating and running multiple organizational projects.</li><li>Project Management: The ability to manage multiple projects simultaneously, often with competing priorities, both as an IC and for your team.</li><li>Optimization & Prioritization: A keen eye for continuous optimization. You have the ability to discern the urgency and importance of work, find creative ways to use the full potential of our existing tools, and advocate for novel solutions.</li><li>Analytical Skills: The ability to analyze data to identify the largest strategic opportunities for the organization and use data-driven insights to provide high-impact recommendations.</li></ul><p>Nice to Have</p><ul><li>Familiarity with commercial business models and processes, including customer lifecycle management, sales and service operations, commission structures, and performance measurement.</li><li>Data and Analytics: Python, SQL, Quantum Metrics, and Google Analytics</li><li>Data Platforms: Experience with Snowflake, AWS and SAP.</li><li>Data Transformation: Experience using DBT for transformation.</li><li>Version Control: Experience using GIT.</li><li>BI/Dashboarding: Experience using Looker.</li></ul><p></p></section>
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<b>Position:</b>Sales Director, SaaS, SiliconExpert<br><b>Job Description:</b><p>SiliconExpert’s Americas Sales team targets and partners with some of the largest institutions in the world, providing software, AI, and data insights across the electronics supply chain to deliver innovation to the most complex global problems.</p><br><br><p>We are looking for a dynamic, strategic sales leader to take our customer approach to the next level and scale our world-class AI & data solutions across enterprises and industries. If you are a builder at heart who is passionate about creating solution selling strategy, processes, and KPIs that empower sales teams to deliver undeniable value to customers, then we need to talk!</p><br><br><br><p><b>What You’ll Be Doing</b></p><br><br><ul><li><p>Provide world-class full-cycle sales leadership from lead generation and qualification through close.</p><br><br></li><li><p>Build, iterate and execute a repeatable B2B SaaS, AI, and data solution selling motion, discovering high-value customer use cases, positioning SiliconExpert solutions, and scaling across industries and regions.</p><br><br></li><li><p>Put in place processes and KPIs to accurately forecast and deliver on pipeline creation, new logo growth, and ACV growth to exceed industry standards for annual SaaS bookings growth and establish best practices across global teams.</p><br><br></li><li><p>Partner with marketing, product, technology, and customer experience functions to execute and iterate on usage and outcome-basedgo-to-market strategies in a highly dynamic market.</p><br><br></li><li><p>Create and execute business plans for key Americas customers, strategic selling programs and account management practices necessary to successfully execute market opportunities.</p><br><br></li><li><p>Develop deep knowledge and relationships across our partners and channels to extend our reach and multiply the value of our solutions through cross-selling.</p><br><br></li><li><p>Develop customer profiles, including identifying target customer needs and the most effective solutions to address those needs.</p><br><br></li><li><p>Facilitate the individual growth and development of the sales team, setting objectives, performance standards and priorities while coaching and acting as a role model on sales approaches and account leadership.</p><br><br></li><li><p>Adopt an ROI-based approach to identifying and executing strategic plans for new market segments, competitive opportunities, and new solution offerings in partnership with strategy, marketing, and product management.</p><br><br></li><li><p>Influence and build relationships with senior stakeholders and executive-level customers to elevate strategic engagement and business outcomes.</p><br><br></li></ul><br><p><b>What We Are Looking For</b></p><br><br><ul><li><p>BA/BS university degree, preferably in a technical field, e.g., Computer Science, Engineering, Math, Physics or similar; MBA is a plus.</p><br><br></li><li><p>10+ years enterprise SaaS selling experience, consistently exceeding sales quotas >$20mm.</p><br><br></li><li><p>2+ years defining GTM strategies and scaling sales for AI & data-powered products</p><br><br></li><li><p>Deep experience selling B2B software & data solutions such as supply chain software, PLM, ERP, CRM, ALM, or AI & Data into large enterprise accounts.</p><br><br></li><li><p>Extensive experience in full-cycle sales from lead generation to closing significant enterprise agreements with distinguished organizations.</p><br><br></li><li><p>Proven track record of leading and scaling B2B SaaS sales teams with measurable success scaling revenue and growth.</p><br><br></li><li><p>Must have in-depth knowledge of value-selling techniques including problem identification, investigation and ROI metrics, value-propositions, proof-of-value, solutions, pricing strategies, contract negotiations, and deployment planning</p><br><br></li><li><p>Skill in identifying customer problems and aligning them with Silicon Expert’s solutions.</p><br><br></li><li><p>Strong interpersonal and organizational intuition, with a talent for identifying key partners and change agents within companies.</p><br><br></li><li><p>Exemplary aptitude for articulating SiliconExpert’s impact to diverse audiences, leveraging a communication style that accommodates both technical and non-technical audiences</p><br><br></li><li><p>Adaptive and introspective; willing to learn, guide, lead, coach, and follow.</p><br><br></li><li><p>Strong analytical and problem-solving skills to identify data-driven growth opportunities and optimize sales strategies.</p><br><br></li><li><p>Demonstrated ability to build high-trust relationships and drive transformational change within organizations</p><br><br></li><li><p>Willingness to travel as needed to support business development and customer engagement.</p><br><br></li></ul><br><p><b>What’s In It For You :</b></p><br><br><p>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</p><br><br><ul><li><p>Medical, Dental, Vision Insurance</p><br><br></li><li><p>401k, With Matching Contributions</p><br><br></li><li><p>Short-Term/Long-Term Disability Insurance</p><br><br></li><li><p>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</p><br><br></li><li><p>Paid Time Off</p><br><br></li><li><p>Tuition Reimbursement</p><br><br></li><li><p>Growth Opportunities</p><br><br></li><li><p>And more!</p><br><br></li></ul><br><p><b>Work Arrangement</b></p><br><br><ul><li><p>For candidates in Colorado; Hybrid: 3 days in office, 2 days remote</p><br><br></li><li><p>For candidates in other states; Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. </p><br><br></li></ul><br><p><b>About SiliconExpert</b></p><br><br><p>Since 2000, SiliconExpert helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the industry. Customers globally use our solutions to manage risk, avoid redesigns, and mitigate obsolescence in innovative industries such as consumer electronics, telecommunications, automotive, medical and aerospace. SiliconExpert's customers include: leading commercial and government OEMs, top tier authorized distributors, contract manufacturers and component suppliers. Whether it’s a design engineer or financial expert, supply chain management or procurement manager, SiliconExpert is a complete components data intelligence solution for organizational alignment, efficiency, collaboration, and optimization.</p><br><br><br><br><p>#LI-MV1</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$191,300.00 - $353,578.50<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Medical Science Liaison (MSL), is a field based scientific expert that strategically supports the scientific and business objectives of a designated therapeutic area across the product life cycle. MSLs are the primary communicators of AbbVie science within a specific geography with healthcare professionals. MSLs are the field scientific experts on given disease states and treatment options within a designated therapeutic area. They combine strong business acumen, clinical expertise, market awareness, and serve as a conduit of information to a cross functional customer base internally within AbbVie. Based on therapeutic needs and product life cycles, teams may focus on certain responsibilities, including clinical development and pipeline support. This is the entry level MSL position in which the individual contributor will learn and develop the capabilities and responsibilities of the role as defined by AbbVie Medical Affairs.</p><br><p>Responsibilities</p><br><p>•Execute High Impact Territory Initiatives: Develops, executes and maintains high impact territory plans, including HCP and Investigator engagement plans in alignment with therapeutic area medical and scientific objectives with a focus on quality. Learns to use data and analytics to seek out and maximize opportunities within their territory.<br>•Execute High Impact Territory Initiatives: Identifies, gains access to, and develops professional customer centric based relationships with external experts (EEs) in therapeutic areas within assigned geography.<br>•Execute High Impact Territory Initiatives: Delivers on territory plan objectives, meets assigned project deadlines, and achieves annual functional goals. Generates and documents meaningful data point observations (DPOs).<br>•Execute High Impact Territory Initiatives: Practices core capabilities in segmentation, DPOs, as well as optimal resource utilization.<br>•Execute High Impact Territory Initiatives: Responsible for compliance with applicable Corporate and Divisional Policies and Procedure, including accurate and timely documentation as it relates to HCP interactions.<br>•Scientific Resource to External HCPs and other Stakeholders: Provides education relative to disease state, therapeutic landscape and AbbVie products across the product lifecycle to healthcare providers and researchers.<br>•Therapeutic Disease State, Landscape, and Asset Expert: Continually educates self on market issues/trends, product knowledge, and new therapeutic areas of interest as it pertains to specific business responsibilities, including creating awareness and relationships for AbbVie in the Medical community.<br>•Therapeutic Disease State, Landscape and Asset Expert: Supports research initiatives across development at the request of R&D to include, but not limited to, site evaluation and identification, recruitment, investigator meetings, external expert identification, and external collaboration management.<br>•Maintain Cross-Functional Field Partnerships: Creates, maintains, and collaborates in relationships with Cross-Functional partnerships, including, but not limited to: in field commercial teams, engagement with site management and monitoring and clinical research associates, the Therapeutic Area, and with the Medical Outcome Science Liaisons. Works with in-field commercial teams, as appropriate, to develop and execute Account plans designed to support and meet shared business objectives.<br> </p><br><br>Qualifications<br><br><p>•Bachelor’s degree in the health sciences from an accredited university required. Advanced degree preferred in a relevant scientific discipline. Doctorate strongly preferred in a health science or clinical discipline. Significant clinical and/or industry experience in relevant therapeutic area may be accepted in lieu of education requirements.<br>•Greater than or equal to 2 years of clinical, scientific/research, or industry related experience or equivalent preferred.<br>•The MSL must possess problem solving and analytic skills to be able to identify, and translate specific territory and corporate needs, into an action that will achieve objectives.<br>•Exhibits leadership attributes that align with company-wide initiatives such as: All for One AbbVie, Clear and Courageous, Make Possibilities Real, Agile and Accountable, and Decide Smart and Sure.<br>•Ability to quickly learn and apply foundational skills in Scientific Storytelling, Identifying Mobilizers, Medical Challenger, and Active Listening.<br>•An essential requirement of the position is to meet health care industry representative (HCIR) credentialing requirements to gain entry into facilities and organizations that in your assigned territory. These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, and proof of immunization/vaccination for various diseases.<br>•Must be willing to travel up to 75% of the time.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Tunisia (TN) <br>
<b>City</b>: Gafsa<br>
<b>Worksite / Location</b>: Gafsa </p><br> <p><b>Job Function</b>: CEO_Human Resources <br>
<b>Job Discipline</b>: General Operations <br>
<b>Job Family</b>: Operational HR</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a HR Team Manager in our plant in [[location]]. </p><br>
Area of responsibility
Detailed description of main activities
<br>
Team management
Lead the HR operations team, allocate work, monitor performance, and support team development.
<br>
HR service delivery
Ensure timely delivery of employee lifecycle services, HR administration, and employee support.
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Process control
Monitor process compliance, documentation quality, service levels, and escalation handling.
<br>
Payroll and time interface
Coordinate with payroll, time management, workforce planning, and HRIS stakeholders.
<br>
KPI management
Track HR operations KPIs, backlog, service quality, errors, and improvement actions.
<br>
Continuous improvement
Standardize workflows and improve efficiency, data quality, and internal customer service.
<br>
Stakeholder support
Support managers and HR business partners on operational HR topics and escalated cases.
<br>
<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job.</p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: </strong>Goldstar Customer Support Agent – EU (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to: </strong>Contact Centre Operations Supervisor</span> <br> <p><span><strong>Overview of Role:</strong></span></p><br> <p><span>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams.</span></p><br> <p><span>This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br> <p><span><strong>Customer Support & Communication</strong></span></p><br> <ul> <li><span>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</span></li> <li><span>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</span></li> <li><span>Proactively communicate updates and manage customer expectations throughout the order process.</span></li> </ul> <p><span><strong>Pre-Order Support</strong></span></p><br> <ul> <li><span>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</span></li> <li><span>Support customers and sales teams with product selection, vision boards, and other sales tools.</span></li> <li><span>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</span></li> </ul> <p><span><strong>Post-Order Support</strong></span></p><br> <ul> <li><span>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</span></li> <li><span>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</span></li> <li><span>Create redo orders, production requests, and factory back orders where required.</span></li> </ul> <p><span><strong>Issue Resolution & Escalation Management</strong></span></p><br> <ul> <li><span>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</span></li> <li><span>Process credit memos and coordinate corrective actions where necessary.</span></li> <li><span>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</span></li> </ul> <p><span><strong>Cross-Functional Collaboration</strong></span></p><br> <ul> <li><span>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</span></li> <li><span>Support internal teams with API inquiries, website registration, and system-related processes when needed.</span></li> </ul> <p><span><strong>Administration & Performance</strong></span></p><br> <ul> <li><span>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</span></li> <li><span>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</span></li> <li><span>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</span></li> </ul> <p><span><strong>Additional Duties</strong></span></p><br> <ul> <li><span>Comply with all company policies, procedures, and safety regulations.</span></li> <li><span>Maintain a clean and organized work environment.</span></li> <li><span>Support additional tasks and projects as required by management.</span></li> <li><span>Must be available to handle inbound and outbound communications (internal and external).</span></li> </ul> <br> <span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <p><span><strong>Experience</strong></span></p><br> <ul> <li><span>Previous experience in a customer service or sales role is essential.</span></li> <li><span>Experience in a B2B environment is an advantage.</span></li> <li><span>Experience in the promotional products industry is a plus but not required.</span></li> </ul> <p><span><strong>Skills & Competencies</strong></span></p><br> <ul> <li><span><strong>Languages </strong>– Native-level or near-native <strong>English </strong>language skills are required, particularly in <strong>spoken communication</strong>, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in <strong>English </strong>are also essential</span></li> <li><span>Strong customer service mindset with excellent communication and interpersonal skills.</span></li> <li><span>Strong problem-solving skills and ability to make decisions quickly under pressure.</span></li> <li><span>Excellent attention to detail and a high level of accuracy.</span></li> <li><span>Strong organizational and time management skills with the ability to prioritize effectively.</span></li> <li><span>Ability to work with urgency in a fast-paced and dynamic environment.</span></li> <li><span>Team player with the ability to collaborate cross-functionally.</span></li> <li><span>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Equal opportunity employer</u></strong></span></p><br> <p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span></p><br> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><span><strong>SYSTRA est un groupe international d’ingénierie et de conseil dans le domaine des transports publics et de la mobilité durable.</strong></span></p><br><br><br><p><span>Depuis 65 ans, le Groupe est engagé aux côtés des villes et des territoires pour contribuer à leur développement en créant, améliorant et modernisant leurs infrastructures et systèmes de transport. SYSTRA intervient de la conception jusqu’aux phases de test, de déploiement et de maintenance, en France comme à l’international. Grâce à ses nouveaux services, SYSTRA accompagne ses clients et partenaires dans leur transition digitale, écologique et énergétique, afin d’inventer les mobilités de demain.</span></p><br><br>
Contexte
<br><p><span>Au sein de la Direction des Projets Urbains, le département Production France et International constitue le bureau d’études des infrastructures Urbaines de SYSTRA.</span></p><br><br><br><p><span>Le département Production France et international (PFI) regroupe les corps d’état techniques et architecturaux en charge des études des infrastructures réalisées par SYSTRA. Ces études sont réalisées sur les projets français et internationaux. Les équipes interviennent dans les phases de conception, de supervision de travaux et de suivi de la mise en service des installations.</span></p><br><br>
Missions/Responsabilités
<br><p><span>Dans le cadre d’un accroissement d’activité, le département Production France et international recherche un Chargé d’études géotechniques et Soutènements, qui interviendra sous la responsabilité du responsable du pôle Géotechnique et Soutènements.</span></p><br><br><br><p><span>Le chargé d’études aura les missions suivantes :</span></p><br><br><ul><li><span>Élaborer des études géotechniques : cahier des charges de campagnes géotechniques, synthèse des données et élaboration de maquettes géotechniques, missions variées, etc. ;</span></li><li><span>Concevoir et dimensionner des murs de soutènements, des fondations superficielles et profondes ainsi que des ouvrages souterrains ;</span></li><li><span>Rédiger des rapports de synthèses géotechniques, des notices techniques et des notes de calcul d’ouvrages géotechniques ;</span></li><li><span>Assurer le contrôle et la validation des livrables ;</span></li><li><span>Vérifier des études d’exécution des entreprises (synthèses géotechniques, notes de calcul, plans) ;</span></li><li><span>Analyser les besoins techniques des projets, les coordonner et les optimiser afin de fournir les prestations nécessaires à la production d’offres et à la réalisation des contrats ;</span></li><li><span>Intégrer les interfaces avec les autres métiers du projet (tracé, voie, hydraulique, ouvrages génie civil, etc.) et collaborer de façon transverse avec les différents pôles de compétences afin d’assurer la cohérence et la qualité globale des études ;</span></li><li><span>Organiser le suivi et le contrôle des prestations relevant des spécialités de son équipe et garantir leur conformité (notamment accompagnement des projeteurs dans l’élaboration des plans et des dossiers graphiques) ;</span></li><li><span>Mettre en œuvre les processus du système de management de la qualité ;</span></li><li><span>Assurer le pilotage financier des études ;</span></li><li><span>Assister les chefs de projets dans l’optimisation des prestations techniques ;</span></li><li><span>Participer aux réponses aux appels d’offres ainsi qu’aux actions de recherche et développement dans le cadre de projets d’innovation.</span></li></ul>
Profil/Compétences <br><p><span>EXPERIENCE : </span></p><br><br><ul><li><span>5 ans minimum dans le domaine de la géotechnie </span></li><li><span>Expérience obligatoire sur des projets français (essais pressiométriques, etc...)</span></li></ul><p><span>COMPETENCES TECHNIQUES : </span></p><br><br><ul><li><span>Solides compétences en géotechnique et normes associées</span></li><li><span>Maîtrise des logiciels de calcul géotechnique (KRéa, Rido, Talren, Plaxis, Foxta, Openground, GDM, etc.)</span></li><li><span>Connaisses des logiciels AUTOCAD et REVIT est un plus</span></li><li><span>Français : courant (écrit et oral)</span></li><li><span>Anglais technique souhaité</span></li></ul><br><p><span>QUALITES PERSONNELLES : </span></p><br><br><ul><li><span>Esprit d'équipe et bon relationnel</span></li><li><span>Organisation</span></li><li><span>Autonomie</span></li><li><span>Rigueur</span></li><li><span>Esprit d’analyse et de synthèse</span></li><li><span>Créativité</span></li><li><span>Capacité rédactionnelle et bonne expression orale</span></li></ul>
<br><p><span><em><span>SYSTRA est une entreprise handi-accueillante.</span></em></span></p><br><br>
Remote
<p>No</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
<br>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance; Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness; Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral; Build subrogation test cases applying state-specific negligence rules (comparative vs.<br> contributory) and assess likelihood of recovery; Document test cases clearly with correct answers, policy citations, and payout calculations.<br> What we look for This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field; 3+ years of insurance, claims, legal, or financial services experience; Current or recent experience in claims & adjusting or adjacent roles; Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture; AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><span><strong>SYSTRA est un groupe international d’ingénierie et de conseil dans le domaine des transports publics et de la mobilité durable.</strong></span></p><br><br><br><p><span>Depuis 65 ans, le Groupe est engagé aux côtés des villes et des territoires pour contribuer à leur développement en créant, améliorant et modernisant leurs infrastructures et systèmes de transport. SYSTRA intervient de la conception jusqu’aux phases de test, de déploiement et de maintenance, en France comme à l’international. Grâce à ses nouveaux services, SYSTRA accompagne ses clients et partenaires dans leur transition digitale, écologique et énergétique, afin d’inventer les mobilités de demain.</span></p><br><br>
Contexte
<br><p><span>Au sein de la Direction des Projets Urbains, le département Production France et International constitue le bureau d’études des infrastructures Urbaines de SYSTRA.</span></p><br><br><br><p><span>Le département Production France et international (PFI) regroupe les corps d’état techniques et architecturaux en charge des études des infrastructures réalisées par SYSTRA. Ces études sont réalisées sur les projets français et internationaux. Les équipes interviennent dans les phases de conception, de supervision de travaux et de suivi de la mise en service des installations.</span></p><br><br>
Missions/Responsabilités
<br><p><span>Dans le cadre d’un accroissement d’activité, le département Production France et international recherche un Chargé d’études géotechniques et Soutènements, qui interviendra sous la responsabilité du responsable du pôle Structures et Tunnels.</span></p><br><br><br><p><span>Le chargé d’études aura les missions suivantes :</span></p><br><br><br><ul><li><span>Elaboration de calculs de dimensionnement d’ouvrages de génie civil et rédaction des notes de calculs notamment dans les domaines suivants :</span></li><li><span>Les soutènements provisoires ou définitifs des ouvrages enterrés (puits, stations) ;</span></li><li><span>Les structures internes et revêtements des ouvrages souterrains (gares souterraines, ouvrages cadres, voûtes, puits, galeries) ;</span></li><li><span>Les ouvrages d'art aériens (ponts, passerelles, dalles de couverture des voies) ;</span></li><li><span>Des murs de soutènements, des fondations superficielles et profondes ainsi que des ouvrages souterrains ;</span></li><li><span>Structures aériennes en béton ou en charpente métallique, notamment les bâtiments.</span></li><li><span>La mise au point de pièces graphiques (plans, schémas…) en collaboration avec les projeteurs affectés au projet et les équipes Méthodes.</span></li><li><span>Assurer le contrôle et la validation des livrables ;</span></li><li><span>Dans le cadre du VISA, vérifier des études d’exécution des entreprises (notes de calcul, plans) ;</span></li><li><span>Analyser les besoins techniques des projets, les coordonner et les optimiser afin de fournir les prestations nécessaires à la production d’offres et à la réalisation des contrats ;</span></li><li><span>Intégrer les interfaces avec les autres métiers du projet (tracé, voie, hydraulique, ouvrages génie civil, etc.) et collaborer de façon transverse avec les différents pôles de compétences afin d’assurer la cohérence et la qualité globale des études ;</span></li><li><span>Organiser le suivi et le contrôle des prestations relevant des spécialités de son équipe et garantir leur conformité (notamment accompagnement des projeteurs dans l’élaboration des plans et des dossiers graphiques) ;</span></li><li><span>Mettre en œuvre les processus du système de management de la qualité ;</span></li><li><span>Assurer le pilotage financier des études ;</span></li><li><span>Assister les chefs de projets dans l’optimisation des prestations techniques ;</span></li><li><span>Participer aux réponses aux appels d’offres ainsi qu’aux actions de recherche et développement dans le cadre de projets d’innovation.</span></li></ul>
Profil/Compétences <br><p><span>FORMATION : BAC+5 Ecole d'ingénieurs spécialisée en génie civil; ou Master génie civil</span></p><br><br><br><p><span>EXPERIENCE : 5 ans minimum</span></p><br><br><br><p><span>COMPETENCES TECHNIQUES :</span></p><br><br><ul><li><span>Solides compétences en calcul structures et normes associées (Eurocodes, DTU,…)</span></li><li><span>Maîtrise des logiciels de calcul structure (Sofistik, ROBOT,…)</span></li><li><span>Maîtrise des logiciels de calcul géotechnique souhaitée (KRéa, Rido, Plaxis, Foxta, etc.)</span></li><li><span>Connaissance des logiciels AUTOCAD et REVIT est un plus</span></li><li><span>Français : courant (écrit et oral)</span></li><li><span>Anglais technique souhaité</span></li></ul><p><span>QUALITES PERSONNELLES : </span></p><br><br><ul><li><span>Esprit d'équipe et bon relationnel</span></li><li><span>Organisation</span></li><li><span>Autonomie</span></li><li><span>Rigueur</span></li><li><span>Esprit d’analyse et de synthèse</span></li><li><span>Créativité</span></li><li><span>Capacité rédactionnelle et bonne expression orale</span></li></ul>
<br><p><em><span>SYSTRA est une entreprise handi-accueillante.</span></em></p><br><br>
Remote
<p>No</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
<br>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that <em>we bring the energy</em> - the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you.</p><br> <p>Ready to make an impact?</p><br> <p><strong>Why this role matters</strong></p><br> <p>As an HV Procurement and Contract Administrator, you will play a key role in supporting the successful delivery of High Voltage (HV) projects by ensuring robust contract administration and commercial management practices across the project lifecycle. The role supports the Solutions organization by overseeing Contracts Administration activities and ensuring that construction and supply contracts are effectively implemented, managed, and controlled.</p><br>
<p>You will provide direct support to the relevant Procurement and Contract Manager / Supply Chain Manager / Project Manager across development, structuring, and execution phases. The role ensures contractual compliance, supports risk mitigation, and contributes to cost and schedule control through structured contract management.</p><br>
<p>As a trusted partner to project teams, you will help address contractual matters proactively, support decision-making with accurate reporting, and ensure effective communication with contractors and subcontractors. This is a role for someone who wants to combine technical contract expertise with project execution, gain exposure in a global renewable energy company, and contribute to impactful infrastructure projects.</p><br> <p><strong>What you’ll be doing</strong></p><br> <p>In this role, you will:</p><br>
<ul>
<li>Support the development and implementation of contract and procurement strategies aligned with project objectives.</li>
<li>Assist in preparing and structuring EPC contracts and subcontracts in collaboration with legal, project management, supply chain, and technical teams.</li>
<li>Support contractor prequalification, tendering processes, bid evaluation, and contract negotiations in line with procurement strategies and compliance requirements.</li>
<li>Contribute to the administration of construction and supply contracts, ensuring adherence to agreed contractual frameworks.</li>
<li>Manage contractual correspondence, including notices and communications with contractors and subcontractors.</li>
<li>Monitor contractor performance, assess progress payments, and support the management of variations, claims, and extensions of time.</li>
<li>Contribute to the preparation of project reports, including contract status, risks, claims, and cash flow forecasts, in collaboration with Project Control.</li>
<li>Support the identification, assessment, and mitigation of contractual risks throughout the project lifecycle.</li>
<li>Collaborate closely with project management, construction, supply chain, legal, and other stakeholders to ensure effective contract execution.</li>
<li>Participate in resolving contract-related issues and disputes to maintain project progress and alignment with objectives.</li>
</ul> <p>Your work will support real decisions, real assets, and real operational outcomes.</p><br> <p><strong>What you’ll gain</strong></p><br> <ul>
<li>Hands-on experience in contract administration within large-scale HV and renewable energy projects</li>
<li>Exposure to international project environments and cross-functional collaboration</li>
<li>Professional growth through responsibility, ownership, and real project impact</li>
<li>The opportunity to build expertise in EPC contracts, FIDIC frameworks, and commercial management</li>
</ul> <p><strong>What you’ll bring</strong></p><br> <ul>
<li>Bachelor’s or master’s degree in a relevant technical or commercial discipline.</li>
<li>Minimum of 5 years’ experience in Construction Contract Administration within organizations with strong procurement and Supply Chain Management practices.</li>
<li>Comprehensive knowledge of: Contract suites, including NEC, GCC, and FIDIC; EPC contractor scope of work; EPC contractor schedules, including related activities and deliverables</li>
<li>Project Management qualification (desirable) </li>
<li>Quantity Surveying education and relevant experience (desirable) </li>
<li>Relevant training in the FIDIC contractual framework and/or other internationally recognized contract standards</li>
</ul>
<p>Advantageous:</p><br>
<ul>
<li>Technical or legal supplementary qualification</li>
<li>Experience in multi-contractor, international project environments</li>
</ul> <p><strong>What it’s like to work at Scatec</strong></p><br> <p>At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy.</p><br> <p><strong>If you are motivated by managing complex contractual environments, working closely with multiple stakeholders, and contributing to the successful delivery of large-scale energy projects, this could be a strong next step in your career.</strong></p><br>
<p><strong>What we offer.</strong></p><br> <p>At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition. We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams</p><br>
<p>Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs. </p><br>
<p>We review applications on an ongoing basis.</p><br> </div>
<p>EY today brings together nearly PHONE_NUMBER associates and employees worldwide in over 150 countries. Through this international network, EY strengthens its position as a global leader in Audit, Consulting, Tax, Transactions, and Law.</p><p>We grow talent so that together they can support organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</p><p>Within EY Tunisia's Audit teams, you will work with companies from various business sectors on statutory and contractual audit assignments. You will evolve in a demanding, formative, and stimulating environment, in contact with diverse stakeholders and on high-value-added financial issues.</p><p><strong>Main Mission</strong></p><p>Participate in the execution of financial audit assignments for companies in different sectors, by contributing to the analysis of financial statements, risk assessment, process review, and the formulation of relevant recommendations in compliance with professional standards and EY methodology.</p><p><strong>Main Activities</strong></p><p>1. Operational Activities</p><ul><li>Participate in the planning and preparation of audit assignments.</li><li>Perform audit work on significant cycles:<ul><li>Treasury,</li><li>Purchases and suppliers,</li><li>Sales and customers,</li><li>Fixed assets,</li><li>Inventory,</li><li>Payroll and social charges,</li><li>Provisions and commitments,</li><li>Taxation,</li><li>Compliance of financial statements with applicable frameworks.</li></ul></li><li>Analyze internal control processes and identify risk areas.</li><li>Perform audit tests and document work in tools and work files.</li><li>Participate in the analytical review of accounts and the analysis of significant variations.</li><li>Contribute to the preparation of mission summaries and deliverables for clients and managers.</li><li>Formulate clear findings and pragmatic recommendations.</li><li>Ensure coordination with the client's various stakeholders during assignments.</li></ul><p>2. Management / Coordination Activities</p><ul><li>Occasionally supervise junior profiles on certain mission phases.</li><li>Provide regular reporting on the progress of work to the Senior and Manager.</li><li>Contribute to meeting deadlines, deliverable quality, and EY methodological standards.</li><li>Participate in the team's skill development through sharing best practices and knowledge.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>1. Training / Experience</p><ul><li>Master's degree in accounting, finance, audit, or equivalent.</li><li>You have 1 to 4 years of experience in external audit, ideally acquired in a firm.</li><li>A good understanding of financial statements, accounting principles, and companies' financial issues is highly desirable.</li></ul><p>2. Technical Skills</p><ul><li>Good command of financial audit fundamentals.</li><li>Good knowledge of accounting, financial principles, and audit standards.</li><li>Ability to analyze financial data and identify risk areas.</li><li>Good command of Excel and office tools.</li><li>Written fluency in French; a good level of professional English is an asset.</li></ul><p>3. Transversal Skills</p><ul><li>Rigor and analytical skills.</li><li>Critical thinking and professional curiosity.</li><li>Organizational skills and respect for deadlines.</li><li>Good interpersonal skills and ability to work in a team.</li><li>Proactivity, autonomy, and adaptability in a demanding environment.</li><li>Ability to communicate clearly and in a structured manner with various stakeholders.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br> <p> <strong> <u>Primary responsibilities</u> </strong> </p> <p> </p> <ul> <li>Follow up onsales leads generated by visitors toour website. Answer inbound sales calls from new and existing customers</li> <li>Provide the caller with detailed information on our products and pricing to ensure an enhanced customer experience</li> <li>Ensure any customer issues are dealt within an efficient manner, informing the customer of any new products</li> <li>Explain our product range to ournew customers tothe website andpropose some suitable products and offers</li> <li>Generate the customer order and follow up to order confirmation stage</li> <li>Works towards individual and team targets</li> <li>Maintain up-to-date knowledge of our products and processes, whichwill be supported by on on-going training, support and coaching</li> <li>Any other duties/projects as directed by Senior Management</li> <li>Cover othermiscellaneous tasks if time allowsincluding text translations, customer</li> <li>queries from Facebook and Trustpilot web product feedback</li> </ul> <p> <strong> <u>Growth & Career Opportunities</u> </strong> </p> <p>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</p> <p> <strong> <u>Requirements & Qualifications</u> </strong> </p> <p> </p> <ul> <li>Fluent in German</li> <li>Ideally a minimum of 1 yearexperience in salesenvironment with an understanding of the importance of building relationships with key decision makers</li> <li>Passionate about helping the customer to choosethe right products to suit their Businesses needs</li> <li>Excellent communication and negotiation skills</li> <li>Have the ability to maintain professionalism under pressure, handle rejections well and maintain a confident approach at all times</li> <li>An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills</li> <li>Highly organized with a strongattention to detail</li> <li>Self-motivated and goal oriented to achieve your own targets and also your teams</li> <li>Experience in MSOffice and othercomputer systems</li> </ul> <p> <strong> <u>Our values</u> </strong> </p> <p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p> <p> <strong>Customers-First: </strong> </p> <p>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</p> <p> <strong>Continuous Improvement: </strong> </p> <p>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</p> <p> <strong>Goal-Oriented: </strong> </p> <p>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</p> <p> <strong>Integrity: </strong> </p> <p>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</p> <p> <strong>People-Centric: </strong> </p> <p>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Who we are <br> <p>Glovo is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p> Job Description <br> <p>In this role, you ll be supporting the growth of top / SMB accounts partners, the backbone of Glovo s marketplace. You ll help local partners grow, boost their visibility, improve their operations, and reach more customers. By supporting these businesses, you ll directly shape how local communities grow and thrive through Glovo. It s a fast-paced, high-impact role where the sucess of many depends on your ability to manage relationships at scale.</p> <p> <strong>Your Journey:</strong> </p> <ul> <li> <p>Support the management of Top or SMB Accounts.</p> </li> <li> <p>Being a point of reference for operational tasks</p> </li> <li> <p>Build report and automatize the data analysis</p> </li> <li> <p>Help the team define and pursue the long-term strategy for the portfolio in terms of Growth, Promotions, Advertisement and Operations.</p> </li> <li> <p>Work alongside various internal departments to create and apply tailored solutions that address the needs of partners, including Operations, Marketing, Corporate, Customer service)</p> </li> <li> <p>Be informed, get involved and make things happen with a doer attitude</p> </li> <li> <p>Proactive in problem-solving </p> </li> <li> <p>Delivering insights and improvements via data-driven<strong> reporting.</strong> </p> </li> </ul> Qualifications <br> <ul> <li> <p>Languages: French, English</p> </li> <li> <p>- Highly data driven</p> </li> <li> <p>- Good commercial skills to influence, retain, and grow partners through persuasive communication, negotiation and data-backed storytelling.</p> </li> <li> <p>- Strong prioritization and time management skills to be able to manage a portfolio of accounts simultaneously.</p> </li> <li> <p>- Good level of autonomy, organization and speed of execution</p> </li> <li> <p>- Proficiency in Google Sheets & Workspace.</p> </li> <li> <p>Familiarity with SQL- Recently completed a degree in Business, Marketing, or a related field.</p> </li> </ul> <p> </p> <p> </p> <p>Individuals representing diverse profiles, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p> <p>We believe driven talent deserves:</p> <ul> <li> <p> Private health insurance to keep you at your peak.</p> </li> <li> <p> Monthly Glovo credit to satisfy your cravings!</p> </li> <li> <p> Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</p> </li> <li> <p> Online therapy and wellbeing benefits to ensure your mental well-being.</p> </li> </ul> Additional Information <br> <div></div></div></section>
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<span><br>POSITION SUMMARY<br>Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As an integral part of the Customer Experience Department, this role will ensure client s satisfaction by providing technical and functional assistance to customers using our SaaS products (IPMS products, including Equinox Invention and Equinox Brand Proposal). This role requires a basic understanding of patent law and intellectual property concepts, as well as the ability to manage technical issues, troubleshoot software problems, and deliver exceptional customer service in a timely and efficient manger. The Customer Support Agent will respond to customer requests and follow the existing procedure to solve problems.</p><p>Principal Duties & Responsibilities:</p><ul><li>Ensure client s satisfaction (provide technical and functional support).</li><li>Receive incoming customers' calls and emails.</li><li>Respond to customer requests and follow the existing procedure to solve problems (use of a bug tracker), including troubleshooting software problems, systems performance issues, and user errors.</li><li>Support and educate the customer in the use of our Questel SaaS products (Equinox suite).</li><li>Communicate customers' requests for improvement of our SaaS products.</li><li>Ensure a proper follow-up with the clients.</li><li>Ensure good co-operation with Sales, Admin and Technical Teams.</li><li>Meet with customers to understand their needs and provide support solutions.</li><li>Ensure to be up-to-date on the latest product features and system updates.</li><li>Follow internal trainings for new and existing patent software functionality, troubleshooting techniques, and customer service best practices.</li><li>Collaborate with Internal key team members to ensure high level of customer service matching our SLA'S</li><li>Communicate effectively with regional and global leadership if escalation is needed.</li><li>Work on special projects and other duties as assigned by management</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.</p><p>Education and Experience:</p><ul><li>Master or licence degree or comparable work experience</li><li>Proficient in Microsoft Office Suite</li><li>Minimum of two years experience in SaaS customer support (B to B), with a good ability to understand and solve technical problems.</li><li>Experience in the use of Equinox tools</li><li>Basic knowledge of Patents filing procedures or Intellectual Property in general</li><li>Fluency in French and English / proficiency at written French and English are required.</li><li>A third European language (Italian, Spanish, German) are a plus.</li></ul><p>Skills:</p><ul><li>Time management</li><li>Customer oriented</li><li>Autonomy and team spirit</li><li>Strong interpersonal, customer service, and telephone skills, and able to maintain, strengthen, and develop relationships</li><li>Strong problem-solving skills</li><li>Taste for learning and listening</li><li>Tech friendly and technical versatility</li><li>Effective multi-tasking/prioritization skills</li><li>Effective written and oral communication skills</li></ul><p>Supervision Received:</p><ul><li>Supervision is provided by the Customer Support Manager, Equinox</li></ul><p>Physical/Sensory/Mental Demands:</p><ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.</li><li>Consistently standing and/or sitting with the ability to meet with other team members</li><li>Consistently operating a computer and other office productivity machinery</li><li>Remembering names and details</li><li>Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel s clients'</li></ul><p></p></section>
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<br><p><strong>SYSTRA est un groupe international d’ingénierie et de conseil dans le domaine des transports publics et de la mobilité durable.</strong></p><br><br><p>Depuis 65 ans, le Groupe est engagé aux côtés des villes et des territoires pour contribuer à leur développement en créant, améliorant et modernisant leurs infrastructures et systèmes de transport. SYSTRA intervient de la conception jusqu’aux phases de test, de déploiement et de maintenance, en France comme à l’international. Grâce à ses nouveaux services, SYSTRA accompagne ses clients et partenaires dans leur transition digitale, écologique et énergétique, afin d’inventer les mobilités de demain.</p><br><br>
Contexte
<br><p>Le(la) BIM Manager a un rôle clé dans le pilotage des projets d’infrastructures ferroviaires pour le compte des clients de la région France, dans le cadre de missions de conseil, d’AMO et de MOE de conception, travaux et Essais.</p><br><br><p><br>Quelque soient les objectifs BIM sur le projet, (selon exigences clients, partenaires…), le(la) BIM Manager est impliqué à minima durant l’offre et au démarrage du projet. Son implication durant le projet dépendra des objectifs et exigences BIM à déployer, de la taille et durée du projet.</p><br><br>
Missions/Responsabilités
<br><p>Lors de démarches commerciales amont et en phase d’offre, en collaboration avec le Responsable du déploiement opérationnel BIM de la région france, des équipes techniques BIM et des équipes d’offres :</p><br><br><ul><li>S’attacher à la compréhension du besoin client</li><li>Analyser les objectifs et exigences BIM du projet</li><li>Rédaction des protocoles BIM</li><li>Réaliser le BIM Gap Analysis et définir les investissements</li><li>Analyser la cohérence des méthodologies avec les objectifs BIM.</li></ul><br><p>En phase Projet :</p><br><br><ul><li>Etablir le « BIM Execution Plan » comprenant les objectifs du BIM pour le projet, les « BIM uses », les processus d’échanges d’information et la gestion électronique des données BIM</li><li>S’assurer du bon déroulement et la mise en place du BEP</li><li>S’assurer de la mise en oeuvre des BIM standards SYSTRA (processus de production des livrables, le processus contrôle qualité …)</li><li>Le cas échéant, s’assurer du respect des normes</li><li>Participer dans l’analyse et la mise en place de l’environnement commun de données</li><li>Anticiper les besoins en formation du projet, animer des sessions d’informations et ou de formations pour les collaborateurs de la région et pour les maîtres d’ouvrage</li><li>Contrôler la qualité des livrables BIM avant leurs remises au client</li><li>Veiller et assurer le support et être à l’écoute de l’équipe projet à la fois pour le management, la coordination et la production, en participant le cas échéant aux réunions de revues de maquette</li></ul><p><br>Vous contribuerez activement à l’essor du BIM management à la région France par :</p><br><br><ul><li>Une action spécifique de prospection commerciale et de développement de missions répondant aux besoins d’un Client grand compte, en relation étroite avec les responsables commerciaux et les directions opérationnelles de la région france.</li><li>La mise en œuvre de cas d’usage nouveaux et innovants pour les phases de chantier (4D pour des contexte de travaux sous exploitation, …) et en anticipation des phases d’exploitation et de maintenance (outils immersifs,)</li><li>L’organisation de bilans / REX sur les projets et les offres s’inscrivant dans une démarche BIM</li></ul>
Profil/Compétences <br><ul><li>Connaissances BIM Management</li><li>Connaissances expertes outils BIM</li><li>Compétences techniques en infrastructures et bâtiments</li></ul>
<br><p>SYSTRA est une entreprise handi-accueillante.</p><br><br>
Remote
<p>No</p><br><br>
<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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<br><p>Job Title:</p><br><br>Profil Francophone & Télévendeur<br><p>Job Description</p><br><br>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Essential Functions/Core Responsibilities<p>• Achieve specific sales targets and maximizing sale opportunities on each and every call</p><br><br><br><p>• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</p><br><br><br><p>• Maintain broad knowledge of products, pricing, promotions, and procedures</p><br><br><br><p>• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and sales performance</p><br><br><br><p>• Answer billing questions by talking through components of customer accounts</p><br><br><br>Candidate Profile <p>• High school diploma with three to six months of sales experience preferred</p><br><br><br><p>• Courteous with strong customer service orientation</p><br><br><br><p>• Strong communication and negotiation skills required</p><br><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><br><p>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p><br><br><br><p>• Basic computer navigation skills and PC Knowledge</p><br><br><br><p>• Tolerance for repetitive work in a fast paced environment</p><br><br><br><p>• Ability to work as a team member, as well as independently</p><br><br><br><p>• Dependable with proficient attention to detail</p><br><br><br><p>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p><br><br><br><p>• Able to rotate shifts, as needed</p><br><br><br><p>• Based on location and/or program, additional experience/skills may be required</p><br><br><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br><br>Career Framework Role <p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><br>Supplemental Geographical Information<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><br><br><br><p>GERMANY - This job description does not apply to employees in Germany.</p><br><br><br><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br><br><br><p>PHILIPPINES </p><br><br><p>• Minimum of two years of college education. No prior call center experience is required</p><br><br><p>• Ability to think clearly and can explain simple issues effectively, both written and verbally</p><br><br><br><p>INDIA </p><br><br><p>• High school diploma with zero to six months of sales experience preferred </p><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy</p><br><br><p>• Clarify customer requirements; probe for and confirm understanding of requirements or problem</p><br><br><p>• Confirm customer understanding of the solution and provide additional customer education as needed</p><br><br><p>• Ability to learn including strong problem solving skills</p><br><br><p>• Demonstrate strong probing and problem solving skills</p><br><br><p>• Should be able to handle complex queries</p><br><br><p>• Should be able to resolve customer queries independently</p><br><br><br>Disclaimer <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>