Retail Jobs in Tunisia

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key ResponsibilitiesTechnical Presales Support Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.<br> Customer Engagement Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.<br> Solution Design &amp; Documentation Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.<br> Collaboration Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.<br> Market &amp; Product Knowledge Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.<br> Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.<br> Preferred Skills Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.<br>io, etc.). Relevant technical certifications are advantageous.<br> Soft Skills Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.<br> KPIs / Success Metrics Quality and timeliness of technical proposals.<br> Win rate contribution.<br> Customer satisfaction during presales engagements.<br> Accuracy of solution sizing and estimations.<br> Number of successful demos and POCs delivered.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Canny Vision builds AI-powered platforms across smart transportation, retail intelligence, and scalable video analytics. Our solutions combine edge AI, natural-language search, and computer vision to deliver actionable insights from real-time video data.</p><p>&nbsp;&nbsp;</p><p>What You’ll Do</p><ul><li>Own the product roadmap and feature prioritization across all Canny Vision products</li><li>Translate business goals and user feedback into actionable, technically feasible requirements</li><li>Coordinate between founders, engineering teams (AI, CV, fullstack), and early customers</li><li>Manage the product lifecycle: from discovery and specs to delivery and iteration</li><li>Define KPIs and success metrics; track and communicate progress</li><li>Collaborate with engineering and design to improve product usability and user experience</li><li>Help scope deployments and support edge-cloud integration efforts</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Who You Are</p><ul><li>You have 3+ years experience in a technical product management role, ideally in an early-stage AI, SaaS, or computer vision company</li><li>You understand the fundamentals of AI/ML, computer vision, and edge/cloud tradeoffs</li><li>You have working technical knowledge of Jakarta EE and backend service architecture</li><li>Solid experience with C++ programming is required</li><li>You can communicate effectively with both technical teams and non-technical stakeholders</li><li>You’re organized, proactive, and hands-on: able to work independently and with speed</li><li>(Bonus) Experience with smart city, mobility, or retail tech deployments</li><li>(Bonus) Background in software engineering or data science</li></ul><p>&nbsp;</p><p>&nbsp;</p><p>Why Join Us?</p><ul><li>Work on cutting-edge AI and software products in real-world environments</li><li>Contribute to cross-sector platforms with global potential</li><li>Collaborate with a sharp, motivated, mission-driven team</li><li>Flexible remote work with Toronto-based pilots and product rollouts</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Représentant/e commercial/e (Verres Optiques) </span> <br> <br> <br> <br> <span>Brand:&nbsp; </span> <span>EssilorLuxottica </span> <br> <br> <br> <br> <span>Location:&nbsp; </span> <span> </span><p> <span>Tunis, TN </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span></span></span><p><span><strong>If you’ve worn a pair of glasses, we’ve already met.</strong></span></p><br><br> <p><br><span>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over&nbsp;<strong>150 countries</strong>&nbsp;access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi &amp; Viganò and the GrandVision network), and leading e-commerce platforms.</span></p><br><br> <p><span>Join our global community of over&nbsp;<strong>190,000 dedicated employees</strong>&nbsp;around the world in driving the transformation of the eyewear and eyecare industry.</span></p><br><br> <br> <p><span>Discover more by following us on LinkedIn!</span></p><br><br> <p><span><strong>Your #FutureInSight with EssilorLuxottica</strong></span></p><br><br> <p><span>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? ​Join us in redefining the boundaries of what’s possible!​</span></p><br><br><p><span>En tant que <strong>Représentant(e) commercial(e)</strong>, vous serez chargé(e) de stimuler la croissance du chiffre d'affaires en développant et en gérant un portefeuille important de clients. Ce poste consiste à identifier les besoins des clients, les orienter vers les solutions les plus adaptées, conclure des opportunités commerciales et mettre en œuvre des processus de vente efficaces et évolutifs. Vous travaillerez en étroite collaboration avec différentes fonctions afin de contribuer à l'évolution de l'expérience client et à la croissance durable de l'entreprise.</span></p><br><br> <span>Principales responsabilités</span> <span>1. Développement commercial et croissance des ventes</span> <ul> <li><span>Identifier, prospecter, développer et fidéliser de nouveaux clients au sein du réseau des opticiens.</span></li> <li><span>Accroître la part de marché d'EssilorLuxottica auprès des clients existants grâce à des stratégies d'upselling et de cross-selling.</span></li> <li><span>Conclure efficacement les ventes et construire des relations durables avec les clients.</span></li> <li><span>Atteindre les objectifs commerciaux mensuels, trimestriels et annuels (volume, chiffre d'affaires et mix produits).</span></li> </ul> <span>2. Exécution commerciale sur le terrain</span> <ul> <li><span>Déployer la stratégie commerciale sur le secteur géographique attribué.</span></li> <li><span>Assurer une exécution irréprochable des lancements de produits, promotions et animations en point de vente.</span></li> <li><span>Maintenir une connaissance approfondie du portefeuille de produits et communiquer efficacement les propositions de valeur aux clients.</span></li> </ul> <span>3. Gestion de la relation client</span> <ul> <li><span>Développer des relations solides et de confiance avec les opticiens et les parties prenantes clés.</span></li> <li><span>Réaliser des revues d'activité régulières et formuler des recommandations adaptées aux besoins des clients.</span></li> <li><span>Agir en tant qu'ambassadeur de la marque et représenter la voix du client au sein de l'organisation.</span></li> </ul> <span>4. Veille marché et analyse</span> <ul> <li><span>Suivre les tendances du marché, les activités de la concurrence et l'évolution des besoins clients.</span></li> <li><span>Fournir des analyses et des recommandations exploitables aux équipes Commerciales et Marketing.</span></li> <li><span>Contribuer au découpage territorial, à la segmentation des clients et à l'identification des opportunités de croissance.</span></li> </ul> <span>5. Formation et accompagnement</span> <ul> <li><span>Former les clients sur les caractéristiques produits, les innovations et les techniques de merchandising.</span></li> <li><span>Coordonner avec les équipes techniques la mise en place de formations professionnelles lorsque nécessaire.</span></li> <li><span>Accompagner les clients dans l'amélioration de leurs performances de vente.</span></li> </ul> <span>6. Reporting</span> <ul> <li><span>Participer à la revue hebdomadaire de l'activité commerciale (Weekly Business Review).</span></li> <li><span>Assurer la mise à jour et l'exactitude des informations dans les outils CRM</span></li> </ul> <br> <span>Évaluation de la performance et indicateurs clés (KPI)</span> <ul> <li><span>Croissance du chiffre d'affaires.</span></li> <li><span>Taux de conversion des prospects.</span></li> <li><span>Coût d'acquisition client (CAC).</span></li> <li><span>Taux de fidélisation des clients.</span></li> <li><span>Taux de réussite des opportunités commerciales.</span></li> <li><span>Part de marché.</span></li> <li><span>Satisfaction client (CSAT) / Net Promoter Score (NPS).</span></li> <li><span>Précision des prévisions de ventes.</span></li> <li><span>Valeur du pipeline commercial (ensemble des opportunités en cours représentant le potentiel de chiffre d'affaires futur).</span></li> </ul> &nbsp; <span>Profil recherché</span> <span>Formation</span> <ul> <li><span>Diplôme universitaire en Commerce, Vente, Marketing ou domaine connexe.</span></li> <li><span>Une formation en optique est un atout.</span></li> </ul> <span>Expérience</span> <ul> <li><span>3 à 5 ans d'expérience en vente ou en développement commercial, idéalement dans les secteurs de l'optique, de la pharmacie ou des dispositifs médicaux.</span></li> </ul> <span>Compétences requises</span> <ul> <li><span>Esprit entrepreneurial et forte orientation client.</span></li> <li><span>Excellentes capacités de négociation, de communication et de présentation.</span></li> <li><span>Esprit analytique orienté performance et résultats.</span></li> <li><span>Capacité à travailler en équipe et à collaborer de manière transversale.</span></li> <li><span>Adaptabilité et réactivité sur le terrain.</span></li> <li><span>Humilité et sens du relationnel.</span></li> </ul> <br> <br> <br> <br> .jobTitle{ display:none !important; } <br> <br> <p> <span> <br><strong>Job Segment: </strong> <span>Merchandising, Social Media, Ophthalmic, Retail, Marketing, Healthcare </span> </span> </p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Objective: To secure the adoption of the loyalty application by managing a portfolio of B2B clients (building materials retailers). The goal is to maximize the ROI of membership programs (mobile application) and ensure subscription renewals. Main Responsibilities: Client Onboarding: Support new clients in the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data by clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor the health of client accounts (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relaying customer experience feedback to product teams to improve the application.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce or Retail Tech sector.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical skills: Proficiency in CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot) and data analysis tools (Tableau, Looker).</font></font></li><li><font dir="auto" ><font dir="auto" >Sector expertise: Solid marketing culture linked to loyalty mechanisms, customer data (CDP/CRM) and purchasing journeys.</font></font></li><li><font dir="auto" ><font dir="auto" >Soft Skills: Excellent communication, results orientation, strong listening skills and negotiation skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Languages: Fluent in English and French, both spoken and written.</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service &amp; support, or banking &amp; financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Main Responsibilities Client Onboarding: Support new clients with the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data from clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor customer account health (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relay customer feedback to the product teams to improve the application.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce, or Retail Tech sectors. Technical Skills: Proficiency with CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot), and data analytics tools (Tableau, Looker). Industry Expertise: Strong marketing background related to loyalty programs, customer data (CDP/CRM), and customer journeys. Soft Skills: Excellent communication, results-oriented, strong listening skills, and negotiation skills. Languages: Fluent in English and French, both written and spoken.</font></font></p><p></p></section>

<p>The Spa &amp; Wellness Director is responsible for overseeing the daily operations of the spa and wellness facilities, ensuring exceptional guest experiences, and driving revenue growth. This leadership role demands a strategic thinker with a passion for wellness, a keen eye for detail, and the ability to inspire and manage a diverse team.</p><p>What you will do</p><ul><li>Lead all spa and wellness operations, ensure exceptional service standards, operational excellence, and guest satisfaction.</li><li>Drive revenue growth and profitability through strategic pricing, promotions, retail performance, and wellness programming.</li><li>Build, develop, and inspire a high-performing spa team through recruitment, coaching, training, and performance management.</li><li>Deliver personalized luxury wellness experiences that enhance guest loyalty and brand reputation.</li><li>Manage departmental budgets, forecasts, financial reporting, inventory, and cost-control initiatives.</li><li>Maintain compliance with health, safety, hygiene, and luxury hospitality standards across all spa facilities.</li><li>Partner with Marketing and Public Relations to promote spa offerings, increase brand visibility, and attract new business.</li><li>Identify and implement industry trends, innovative treatments, and wellness concepts to keep the spa at the forefront of the market.</li><li>Collaborate with cross-functional hotel teams to ensure a seamless and elevated guest experience.</li><li>Drive a culture of excellence, wellness, and continuous improvement throughout the department.</li></ul><p>What we offer</p><ul><li>Competitive compensation and benefits package.</li><li>Opportunities for professional growth within a globally recognized luxury brand.</li><li>Access to world-class training and development programs.</li><li>A collaborative and supportive work environment that values innovation and excellence.</li><li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li><li>The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences.</li></ul><p>Schedule &amp; Hours</p><p>Full Time</p><p><strong>Desired Candidate Profile</strong></p><p>5+ years of leadership experience in a luxury spa, wellness, or hospitality environment.</p><p>Strong expertise in spa operations, wellness services, and luxury guest experiences.</p><p>Proven ability to lead and develop teams, driving performance, engagement, and service excellence.</p><p>Commercial mindset with experience managing budgets, revenue, retail performance, and financial targets.</p><p>Excellent communication and interpersonal skills, with a strong command of English.</p><p>Passion for wellness and hospitality, with a commitment to delivering exceptional guest experiences.</p><p>Hands-on spa or therapy experience (Massage Therapist, Aesthetician, Acupuncturist, or similar) preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>External Job Description</span><p>At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.</p><br><br><br><p>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.</p><br><br><br><p>Do you want to work for a Top Employer with international career opportunities? This is for you!</p><br><br><br><p>Today, we are looking for a&nbsp;<strong>National Field Supervisor</strong>&nbsp;who will take charge of facilitating and assist with and coaching high-performing field teams across Tunisia.</p><br><br><br><p><span>Your ‘day to day:</span></p><br><br><br><ul><li><strong>Agency Governance &amp; Compliance Advisory:&nbsp;</strong>Advise on third-party agency management, including governance structures, budget control mechanisms, and compliance protocols. Ensure alignment with regulatory standards and internal marketing codes through robust audit and monitoring systems.</li><li><strong>Data Intelligence &amp; Field Tool Optimization:&nbsp;</strong>Consult on the implementation and enhancement of data systems and digital tools. Provide analytical models and reporting frameworks that enable route optimization, performance tracking, and data-driven decision-making.</li><li><strong>Field Force &amp; Performance Enablement:&nbsp;</strong>Supporting developing field force that align with business goals. Deliver structured coaching programs, performance management systems, and operational playbooks.</li></ul><br><p><strong><span>Who we’re looking for:&nbsp;</span></strong></p><br><br><br><ul><li>Graduate in Commercial, Marketing or a related field.</li><li>Proven experience in field operations, sales execution or retail management.</li><li>Strong leadership and coaching capabilities.</li><li>Proficiency in data tools and performance tracking.</li><li>Experience in FMCG or retail sectors preferred.</li><li>Fluency in English &amp; French (Spoken and Written).</li></ul><br><p>FIND A NEW PATH</p><br><br><br><p>Philip Morris International offers you a new perspective in Tunisia. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world.</p><br><br><br><p>Philip Morris International: Delivering a Smoke-Free Future</p><br><br><br><p>Philip Morris International (PMI) is a leading international tobacco company working to deliver a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. The company’s current product portfolio primarily consists of cigarettes and smoke-free products. Since 2008, PMI has invested more than USD 10.5 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. This includes the building of world-class scientific assessment capabilities, notably in the areas of pre-clinical systems toxicology, clinical and behavioral research, as well as post-market studies. In November 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the companies’ IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS Platform 1 devices and consumables and Swedish Match’s General snus as Modified Risk Tobacco Products. As of September 30, 2023, PMI's smoke-free products were available for sale in 82 markets, and PMI estimates that approximately 19.7 million adults around the world had already switched to IQOS and stopped smoking. Smoke-free products accounted for approximately 36.2% of PMI’s total third-quarter 2023 net revenues. With a strong foundation and significant expertise in life sciences, PMI announced in February 2021 its ambition to expand into wellness and healthcare areas and, through its Vectura Fertin Pharma business, aims to enhance life through the delivery of seamless health experiences.</p><br><br><br><p>For more information, please visit www.pmi.com and&nbsp;www.pmiscience.com.</p><br><br><br><p>"PMI is an Equal Opportunity Employer</p><br><br><br><p>#LIJobs</p><br><br><br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Objective: To secure the adoption of the loyalty application by managing a portfolio of B2B clients (building materials retailers). The goal is to maximize the ROI of membership programs (mobile application) and ensure the renewal of their subscriptions.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer onboarding: Supporting new customers in the technical and strategic configuration of their loyalty program.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adoption tracking: Analyze application usage data by clients and end consumers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strategic advice: Propose promotional campaigns (promotions, challenges, rewards) to boost consumer engagement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Retention and renewal: Monitor customer account health (Health Score) to identify churn risks.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Account expansion: Identify upselling/cross-selling opportunities for premium features.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Voice of the Customer (VoC): Relaying customer experience feedback to product teams to improve the application.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce or Retail Tech sector.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills: Proficiency in CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot) and data analysis tools (Tableau, Looker).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sector expertise: Solid marketing culture related to loyalty mechanisms, customer data (CDP/CRM) and purchasing journeys.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Soft Skills: Excellent communication, results orientation, strong listening skills and negotiation skills.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Fluent in English and French, both spoken and written.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire a Freelance Video &amp; Content Creator to work with us remotely .<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What We’re Looking For We’re looking for a Freelance Video &amp; Content Creator to produce short-form, mobile-first video for CXG Learn, our learning platform for luxury and premium brands.<br> Think elevated, engaging, “Insta-story” style learning — theory capsules, client scenarios, and animated formats that feel as premium as the brands we serve.<br> The ideal candidate brings strong visual storytelling, a sharp eye for pacing, and the ability to deliver polished, on-brand video efficiently and at volume.<br> A note on tools: Video production here uses familiar, standard tools — the focus is on quality, consistency, and a natural fit with our mobile-first, premium look and feel.<br> Key Responsibilities Short-Form Video Production Create short learning videos: theory videos, GIF-style videos, avatar videos, and immersive client-scenario videos.<br> Design for mobile first — portrait video, with landscape adaptations where needed.<br> Editing &amp; Motion Handle editing, subtitles, overlays, and motion graphics to a premium standard.<br> Apply consistent transitions, framing, voice, and music aligned to the CXG Learn style.<br> Content Adaptation Adapt and repurpose content across formats, languages, and learning paths.<br> Source or integrate stock and AI-generated visuals where appropriate.<br> Collaboration Work with the marketing and learning teams, iterating quickly through feedback.<br> Apply and help maintain the CXG Learn creative and video guidelines.<br> What will you bring along?<br> Core Skills Strong short-form video and motion design skills with a premium sensibility.<br> Proficiency in editing and motion tools (Adobe Premiere Pro, After Effects, or similar).<br> Experience with portrait/mobile-first video, subtitles, overlays, and motion graphics.<br> An eye for pacing, rhythm, and visual storytelling.<br> Proficient French speaker Bonus: avatar-based content, AI video tools, or sound design.<br> Experience 3+ years producing short-form video or motion content, ideally for premium or digital-first brands.<br> A showreel or portfolio demonstrating polished, on-brand video.<br> E-learning or luxury/retail experience is a plus.<br> Behavioural Attributes Efficient and organized, comfortable managing volume with consistent quality.<br> Proactive and adaptable in a remote, deadline-driven environment.<br> Collaborative, with strong communication and attention to detail.<br> A passion for continuous learning and emerging content trends.<br> Why Join CXG?<br> Work on high-impact learning experiences for globally recognized luxury brands.<br> Help shape a premium learning platform from the ground up.<br> Collaborate with a dynamic, multicultural team that values innovation and creativity.<br> A flexible, ongoing freelance engagement with room to grow.<br> If you love telling premium stories in short, mobile-first video, we’d love to see your reel.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the Role</b></p><br><br>The Spa &amp; Wellness Director is responsible for overseeing the daily operations of the spa and wellness facilities, ensuring exceptional guest experiences, and driving revenue growth. This leadership role demands a strategic thinker with a passion for wellness, a keen eye for detail, and the ability to inspire and manage a diverse team.<br><p><b>What you will do </b></p><br><br><ul><li>Lead all spa and wellness operations, ensure exceptional service standards, operational excellence, and guest satisfaction.</li><li>Drive revenue growth and profitability through strategic pricing, promotions, retail performance, and wellness programming.</li><li>Build, develop, and inspire a high-performing spa team through recruitment, coaching, training, and performance management.</li><li>Deliver personalized luxury wellness experiences that enhance guest loyalty and brand reputation.</li><li>Manage departmental budgets, forecasts, financial reporting, inventory, and cost-control initiatives.</li><li>Maintain compliance with health, safety, hygiene, and luxury hospitality standards across all spa facilities.</li><li>Partner with Marketing and Public Relations to promote spa offerings, increase brand visibility, and attract new business.</li><li>Identify and implement industry trends, innovative treatments, and wellness concepts to keep the spa at the forefront of the market.</li><li>Collaborate with cross-functional hotel teams to ensure a seamless and elevated guest experience.</li><li>Drive a culture of excellence, wellness, and continuous improvement throughout the department.</li></ul><b>What you bring </b><ul><li>5+ years of leadership experience in a luxury spa, wellness, or hospitality environment.</li><li>Strong expertise in spa operations, wellness services, and luxury guest experiences.</li><li>Proven ability to lead and develop teams, driving performance, engagement, and service excellence.</li><li>&nbsp;Commercial mindset with experience managing budgets, revenue, retail performance, and financial targets.</li><li>&nbsp;Excellent communication and interpersonal skills, with a strong command of English.</li><li>Passion for wellness and hospitality, with a commitment to delivering exceptional guest experiences.</li><li>Hands-on spa or therapy experience (Massage Therapist, Aesthetician, Acupuncturist, or similar) preferred.</li></ul><p><b>What we offer </b></p><br><br><ul><li>Competitive compensation and benefits package.</li><li>Opportunities for professional growth within a globally recognized luxury brand.</li><li>Access to world-class training and development programs.</li><li>A collaborative and supportive work environment that values innovation and excellence.</li><li>Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide.</li><li>&nbsp;The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences.</li></ul><b>Schedule &amp; Hours</b><ul><li>Full Time</li></ul><br><br><br><br><br> </div>

<p>POSITION SUMMARY Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager/supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items. Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and stairs and/or service ramps. Perform other reasonable job duties as requested.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>

<p>A Concierge Agent in a luxury hotel is responsible for delivering exceptional guest experiences by providing personalized assistance, expert recommendations, and discreet problem-solving. This role requires strong knowledge of local attractions, refined communication skills, and a commitment to service excellence aligned with five star hospitality standards</p><p>What you will do</p><ul><li>Warmly welcome guests and provide an elegant, professional first impression.</li><li>Offer personalized recommendations for dining, entertainment, shopping, cultural activities, and local experiences.</li><li>Assist with reservations (restaurants, events, tours, transportation, spa.</li><li>Coordinate guest requests promptly and discreetly while maintaining high service standards.</li><li>Communicate effectively with all departments (Front Office, Housekeeping, Transportation, Food &amp; Beverage, Security).</li><li>Arrange special requests such as amenities, celebrations, and VIP setups.</li><li>Support Front Office operations during peak periods.</li><li>Maintain excellent knowledge of local attractions, luxury retail, cultural venues, medical services, and transportation options.</li><li>Stay updated on city events, new restaurants, and exclusive experiences relevant to guests.</li><li>Handle inquiries regarding the hotel s facilities, policies, and services.</li><li>Anticipate guest needs and personalize service to enhance satisfaction.</li><li>Manage complaints or concerns with diplomacy, professionalism, and follow through.</li><li>Build long term rapport with frequent or VIP guests.</li><li>Maintain a well organized concierge desk and accurate logs.</li><li>Handle deliveries, mail, packages, and lost and found items.</li><li>Track reservations, confirmations, and guest preferences.</li></ul><p>What we offer:</p><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals</li></ul><p>Schedule &amp; Hours: full time</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent communication and interpersonal skills.</p><p>Strong local knowledge and passion for creating memorable experiences.</p><p>High level of discretion, professionalism, and emotional intelligence.</p><p>Ability to multitask in a fast paced, high standard environment.</p><p>Problem-solving ability with a calm, service-oriented approach.</p><p>Fluent in multiple languages (English &amp; French essential; additional languages an asset).</p><p>Familiarity with hotel software (Opera, Concierge systems) is preferred.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager/supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items.<br>Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and stairs and/or service ramps. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p><span>A Concierge Agent in a luxury hotel is responsible for delivering exceptional guest experiences by providing personalized assistance, expert recommendations, and discreet problem-solving. This role requires strong knowledge of local attractions, refined communication skills, and a commitment to service excellence aligned with five‑star hospitality standards</span></p><br><br><p><b>What you will do</b></p><br><br><ul><li><p><span>Warmly welcome guests and provide an elegant, professional first impression.</span></p><br><br></li><li><p><span>Offer personalized recommendations for dining, entertainment, shopping, cultural activities, and local experiences.</span></p><br><br></li><li><p><span>Assist with reservations (restaurants, events, tours, transportation, spa.</span></p><br><br></li><li><p><span>Coordinate guest requests promptly and discreetly while maintaining high service standards.</span></p><br><br></li><li><p><span>Communicate effectively with all departments (Front Office, Housekeeping, Transportation, Food &amp; Beverage, Security).</span></p><br><br></li><li><p><span>Arrange special requests such as amenities, celebrations, and VIP setups.</span></p><br><br></li><li><p><span>Support Front Office operations during peak periods.</span></p><br><br></li><li><p><span>Maintain excellent knowledge of local attractions, luxury retail, cultural venues, medical services, and transportation options.</span></p><br><br></li><li><p><span>Stay updated on city events, new restaurants, and exclusive experiences relevant to guests.</span></p><br><br></li><li><p><span>Handle inquiries regarding the hotel’s facilities, policies, and services.</span></p><br><br></li><li><p><span>Anticipate guest needs and personalize service to enhance satisfaction.</span></p><br><br></li><li><p><span>Manage complaints or concerns with diplomacy, professionalism, and follow‑through.</span></p><br><br></li><li><p><span>Build long‑term rapport with frequent or VIP guests.</span></p><br><br></li><li><p><span>Maintain a well‑organized concierge desk and accurate logs.</span></p><br><br></li><li><p><span>Handle deliveries, mail, packages, and lost‑and‑found items.</span></p><br><br></li><li><p><span>Track reservations, confirmations, and guest preferences.</span></p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p><span>Excellent communication and interpersonal skills.</span></p><br><br></li><li><p><span>Strong local knowledge and passion for creating memorable experiences.</span></p><br><br></li><li><p><span>High level of discretion, professionalism, and emotional intelligence.</span></p><br><br></li><li><p><span>Ability to multitask in a fast‑paced, high‑standard environment.</span></p><br><br></li><li><p><span>Problem-solving ability with a calm, service-oriented approach.</span></p><br><br></li><li><p><span>Fluent in multiple languages (English &amp; French essential; additional languages an asset).</span></p><br><br></li><li><p><span>Familiarity with hotel software (Opera, Concierge systems) is preferred.</span></p><br><br></li></ul><br><p><b>What we offer:&nbsp;</b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>&nbsp;Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p>&nbsp;Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>&nbsp;Complimentary Employee Meals</p><br><br></li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br><ul><li><p>full time</p><br><br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager/supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items.<br>Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and stairs and/or service ramps. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><ul><li>You ll be part of an amazing team . This kind of challenge attracts the best of the best. Come join them. You ll be part of an agile cross-functional team who are the gatekeepers to our website and merchandising experience you bring value to our customers, efficiently and effectively. You are part of the team full of strategy, designers and copy writers - that brings our experiences to light for our customers.</li></ul><p><strong>What You Will Do</strong></p><ul><li><strong>Within the role</strong><ul><li>Switch between multiple toolsets on a daily basis to execute site changes</li><li>Build pages from scratch using various components to match layouts provided by MX Designers</li><li>Launch new products building out full customer flows, including product set up through merchandising experience</li><li>Own setting up and running site experiments through Contentful to test customer flows</li><li>Know tool functionality and limitations inside and out and be able to communicate them to various stakeholders (internal and external) while also providing alternative solutions where possible</li></ul></li><li><strong>Within the squad</strong><ul><li>Know how to prioritize work based on effort vs. deadline</li><li>Manage workload to deliver projects on time</li><li>Understand and practice agile approaches and identify gaps in processes to streamline delivery of work</li></ul></li><li><strong>Within the internal team and Global MX Ops</strong><ul><li>Escalate issues with appropriate contextual information and own bugs raised to the MX Global Operations team until solution is reached</li><li>Be an active and engaged team member</li><li>Stay up to date on trainings and documentations</li></ul></li></ul><p><strong>Your Qualifications</strong></p><ul><li>Highly organized, detail-oriented, and process-driven</li><li>Strong communicator, both verbal and async</li><li>Comfortable in fast-paced, ever-changing environments</li><li>Prioritizes personal workload effectively to meet deadlines</li><li>Self-motivated and solution-oriented</li><li>Receptive to feedback and open to constructive debate</li><li>Thrives in collaborative, team-first settings</li><li>Learns quickly and adapts with a growth mindset</li><li>Acts with ownership and puts customer needs first</li><li>Comfortable adopting new technologies, including AI powered tools, to improve productivity, solve problems, and drive operational excellence.</li></ul><p><strong>Education &amp; Experience</strong></p><ul><li>Degree in related field such as marketing or e-commerce</li><li>1-2 years of work experience in a related field such as e-commerce</li><li>Experience with CMS platforms is required</li></ul><p><strong>Nice to have</strong></p><ul><li>Experience using AI powered tools to improve productivity and workflow efficiency</li><li>Experience with content management systems such as Contentful or similar CMS platforms.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Highly organized, detail-oriented, and process-driven</li><li>Strong communicator, both verbal and async</li><li>Comfortable in fast-paced, ever-changing environments</li><li>Prioritizes personal workload effectively to meet deadlines</li><li>Self-motivated and solution-oriented</li><li>Receptive to feedback and open to constructive debate</li><li>Thrives in collaborative, team-first settings</li><li>Learns quickly and adapts with a growth mindset</li><li>Acts with ownership and puts customer needs first</li><li>Comfortable adopting new technologies, including AI powered tools, to improve productivity, solve problems, and drive operational excellence.</li></ul><ul><li>Degree in related field such as marketing or e-commerce</li><li>1-2 years of work experience in a related field such as e-commerce</li><li>Experience with CMS platforms is required</li></ul><ul><li>Experience using AI powered tools to improve productivity and workflow efficiency</li><li>Experience with content management systems such as Contentful or similar CMS platforms.</li></ul><p></p></section>

<p>We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.</p><p>With us you will Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs &amp; RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.</p><p>Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.</p><p>Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.</p><p>Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet s ability to provide long lasting protection against the ever-evolving threats.</p><p>Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.</p><p>Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.</p><p><strong>Desired Candidate Profile</strong></p><h2>Apply if you</h2><ul><li>Have Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, VLAN, Network Security, Firewall, Intrusion Detection, and anti-virus.</li><li>Solid understanding of most of the following technologies and protocols: SD-WAN, SASE, ZTNA, SIEM, XDR, EDR, WAF, Email Security, NAC, CASB, RADIUS, PKI, IKE, Certificates, Strong presentation skills in French and in English</li><li>Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.</li><li>Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.</li><li>Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.</li><li>Fluency in English is a must</li></ul>