Security Camera Watch Jobs - Tunis Tunisia
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and lead the MPS (pre-PDP) routines for their UAP (Unit of Action). Launch work orders daily in the different workshops according to material availability and workshop workload. Alert the supply department in case of actual or anticipated component shortages. Monitor the progress of work orders, alert in case of deviations, and participate in finding solutions. Comply with the standards and procedures related to the use of the ERP (Enterprise Resource Planning) system. Ensure the consistency of schedules between the different workshops. Analyze the activity's performance indicators (MPS adherence, work-in-process and semi-finished goods levels, stockouts, etc.). Lead/participate in the management routines of their department. Participate in improvement projects.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good communication</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Active listening</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R activity</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create functional ISO dimensioning definition drawings. Perform ECR processing tasks. Create a 3D assembly from an existing model. Perform routing for different configurations from a model. Develop a 3D PDF with the required views. Prepare design supporting documents (DJD, dimension chains, verification checklist, report). Provide technical assistance as needed. Monitor progress toward objectives and report any deviations. Be familiar with the internal standards and procedures applicable to your area of activity. Provide cover for a member of the design office. Participate in the company's continuous improvement process.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical/critical thinking.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Attention to detail.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of responsibility .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Curiosities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication Skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of sharing</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adaptability</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stress management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Time management and organization/priorities</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to persuade/Negotiate</font></font></li><li>Pers v rance</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and lead the MPS (pre-PDP) routines for their UAP. Launch work orders daily in the different workshops according to material availability and workshop workload. Alert the supply department in case of actual or anticipated component shortages. Monitor the progress of work orders, alert in case of deviations, and participate in finding solutions. Respect the standards and procedures related to the use of the ERP. Ensure the consistency of schedules between the different workshops. Analyze the activity's performance indicators (MPS adherence, work-in-process and semi-finished goods levels, shortages, etc.). Lead/participate in the management routines of their department. Participate in improvement projects. </font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical skills, ability to synthesize information, agility, interpersonal skills, good communication</font></font></p>
<p>Assist the Director of Finance in managing all financial aspects of the hotel's operations, ensuring full compliance with local regulations and corporate policies and procedures, supervise the day-to-day activities of the Accounting Office, maintaining accurate financial records, supporting financial controls and reporting processes, and helping ensure the efficient and effective operation of the hotel's finance function.</p><p>Lead, mentor, and supervise the Finance team by providing coaching, training, performance management, and development opportunities to foster a high-performing and engaged workforce. Conduct regular department meetings, support career growth initiatives, and maintain high team morale and retention. Oversee the daily operations of the Finance department, ensuring the accurate and efficient execution of accounting processes and financial activities. Foster strong collaborative relationships with internal departments, while providing regular updates to the Director of Finance on financial performance, operational results, key initiatives, and any issues requiring attention. Ensure adherence to company policies, work rules, and standards of conduct, while planning and managing finance-related projects and initiatives. Support recruitment efforts, evaluate employee performance, and take appropriate personnel actions to build and maintain a strong Finance team. Manage and oversee the month-end closing process, including the preparation of financial statements, journal entries, accruals, and balance sheet reconciliations. Ensure compliance with USALI, Generally Accepted Accounting Principles (GAAP), and corporate financial reporting standards. Support the Director of Finance in budgeting, forecasting, cash flow management, tax reporting, and financial compliance. Maintain strong internal controls, ensure adherence to corporate policies and accounting procedures, and safeguard the integrity of financial transactions and records. Coordinate internal and external audits, oversee statutory and regulatory reporting, and ensure compliance with management agreements, fee calculations, banking procedures, and payment authorization requirements. Monitor financial risks and maintain accurate and compliant financial operations. Drive continuous improvement initiatives to enhance financial processes, operational efficiency, and reporting accuracy. Support inventory controls, cash management, and cross-functional financial activities while ensuring the effective day-to-day operation of the Accounting function. Monitor and control hotel expenses to support profitability and operational efficiency, while assisting the Director of Finance with budgeting and forecasting activities. Oversee house funds, cash floats, and fixed asset accounting, ensuring accurate recording of depreciation, asset disposals, and related gains or losses, while maintaining compliance with financial policies and safeguarding the hotel's assets.</p><p><strong>Desired Candidate Profile</strong></p><p>University degree major in accounting or finance preferred; exception must be approved by Senior Vice President, Operations Finance</p><p>From three to five years of experience in the related position with Four Seasons or other organization.</p><p>Demonstrated ability to lead, coach, motivate, and develop high-performing teams while fostering a culture of continuous learning, professional growth, and accountability. Good knowledge of accounting principles, financial controls, budgeting, forecasting, internal policies and procedures, with advanced proficiency in Excel and financial systems. Analytical mindset with the ability to interpret financial data, identify opportunities for improvement, support business decisions, and drive operational performance. Excellent written and verbal communication skills, with the ability to build strong relationships, influence stakeholders, deliver presentations, and collaborate effectively across all levels of the organization. High level of integrity and transparency, serving as a role model by demonstrating ethical decision-making, sound judgment, and professional conduct at all times. Strong organizational skills with a proactive approach to problem-solving, process improvement, risk management, and maintaining a safe, efficient, and well-controlled work environment.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and lead the MPS (pre-PDP) routines for their UAP. Launch work orders daily in the different workshops according to material availability and workshop workload. Alert the supply department in case of actual or anticipated component shortages. Monitor the progress of work orders, alert in case of deviations, and participate in finding solutions. Respect the standards and procedures related to the use of the ERP. Ensure the consistency of schedules between the different workshops. Analyze the activity's performance indicators (MPS adherence, work-in-process and semi-finished goods levels, shortages, etc.). Lead/participate in the management routines of their department. Participate in improvement projects. Respect environmental/safety instructions and procedures and alert their line manager or the environmental/safety representative in case of an incident. </font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Dynamism</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R activity</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good communication</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Active listening</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interpersonal skills</font></font></li><li>Organisation</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main mission: The Delivery Manager oversees the delivery of projects/services, ensuring adherence to deadlines, budget, and quality standards. They are the key point of contact for the client, ensuring their satisfaction while coordinating the teams.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key missions</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintaining customer relationships and understanding their needs</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing multiple projects (planning, budget, KPIs)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Anticipating and managing risks and escalations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate internal teams (project managers, experts)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor performance and ensure reporting</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of practices and tools</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile & qualifications</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in project management (Agile, PMP)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage several complex projects in parallel</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication, leadership and negotiation skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency with project management tools (JIRA, MS Project)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborative spirit, results-oriented and customer-focused</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of business issues and the operational context</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: French, English, Spanish</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description Main Mission The Delivery Manager oversees the delivery of projects/services, ensuring adherence to deadlines, budget, and quality standards. They are the key point of contact for the client and ensure their satisfaction while coordinating the teams. Key Missions Maintain client relationships and understand their needs Manage multiple projects (planning, budget, KPIs) Anticipate and manage risks and escalations Coordinate internal teams (project managers, experts) Monitor performance and ensure reporting Contribute to the continuous improvement of practices and tools</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in project management (Agile, PMP)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage several complex projects in parallel</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication, leadership and negotiation skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency with project management tools (JIRA, MS Project)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborative spirit, results-oriented and customer-focused</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of business issues and the operational context</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: French, English, Spanish</font></font></li></ul><p></p></section>
<p>Work closely with the Director, Talent & Culture to develop and implement training strategies and programs for all levels of staff within the property. Collaborate with department heads to identify training needs and design customized learning solutions. Creation of training materials, presentations, and e-learning modules. Coordinate and schedule training sessions, workshops, and seminars. Monitor training effectiveness and provide recommendations for improvement. Conduct training sessions, ensuring they are interactive, engaging, and tailored to the audience's needs. Support employees with continuous development plans and career progression. Maintain and update training records, ensuring compliance with industry standards. Keep abreast of industry trends, best practices, and new training techniques.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in Learning & Development, preferably within the hospitality industry. Strong understanding of adult learning principles and instructional design methods. Excellent presentation, communication, and interpersonal skills. Ability to multitask, work under pressure, and meet deadlines. Proficiency in MS Office Strong organizational and problem-solving abilities. Proficient with hospitality industry standards and regulations.</p>
<p>Realize definition plans with functional ISO dimensioning. Carry out ECR processing work. Carry out 3D migration work. Route a seat item from a model. (ISE Profession) F-H</p><p><strong>Desired Candidate Profile</strong></p><p>Be able to translate technical information onto a plan. Dimension definition plans according to ISO GPS dimensioning rules. Develop overall plans / exploded views, detail plans and footprint plans. Carry out definition updates following ECR. Reconstruct a 3D on Catia from plans or an existing 3D model, respecting current methodologies. Route a seat item according to a provided model. (ISE Profession) Develop a PDF of a cabled seat model. (ISE Profession) Ensure the proper integration of definition files on PLM. Ensure the conformity of its deliverables: respect for quality, costs and deadlines. Monitor the achievement of its objectives and report any deviations. Know the internal standards and procedures applicable to its field of activity. Participate in the Company's continuous improvement process. Ensure the replacement of a member of the Design Office.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze customer or internal specifications to define tooling requirements. Design manufacturing, inspection, and assembly tooling (molds, jigs, fixtures, machining tools, etc.) adapted to the products. Perform CAD studies and update the associated drawings. Participate in the technical selection of materials and processes for tooling, in line with product constraints. Write technical documentation (technical specifications, bills of materials, user manuals). Interact with suppliers and subcontractors to monitor tooling manufacturing. Ensure the monitoring of tooling commissioning in production (testing, fine-tuning, validation). Propose improvements or optimizations to existing tooling. Actively participate in design reviews and multidisciplinary discussions with project teams. Using the CATIA CPD module, perform composite part manufacturing work for new programs or modify existing work.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2>Job Requirements</h2>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a similar role, ideally in the aerospace or composite materials sector. Proficiency in CAD software (CATIA V5 preferred). Knowledge of machining and tooling manufacturing processes.</font></font></p>
<h2>But what else? (advantages, specific features, etc.)</h2>
<ul>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor</font></font></li>
<li>Organisation</li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adaptability</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit</font></font></li>
<li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proactivity</font></font></li>
</ul>
<p>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><p>Customer Support & Communication</p><ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul><p>Pre-Order Support</p><ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul><p>Post-Order Support</p><ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory back orders where required.</li></ul><p>Issue Resolution & Escalation Management</p><ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration & Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul><p>Administration & Performance</p><ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul><p>Additional Duties</p><ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul><p>Growth & Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Native-level or near-native German language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently.</li><li>Good written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects Maintain an executive document to track all request, changes, and action plans performed on credit reports Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings Prepare portfolio and related credit information for internal and external auditors Make evaluative judgements based on the analysis of factual information Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</p><p>Job Family Group: Operations - Services</p><p>Job Family: Credit Maintenance</p><p>Time Type: Full time</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications:</p><ul><li>Relevant experience required</li><li>Experience in credit operations or similar position</li><li>Knowledge of the processes, procedures and systems</li><li>Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain</li><li>Ability to work in a team-oriented environment</li></ul><p>Education:</p><ul><li>Bachelor s degree/University degree or equivalent experience</li></ul><p>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p></p></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, validate, and develop manufacturing and inspection documentation (routings, instruction sheets, bills of materials, allocations). Manage process modifications and ensure technical and documentary compliance. Analyze performance gaps and propose corrective and preventive action plans. Participate in risk analyses (FMEA, MFT, etc.) and the implementation of new processes. Contribute to the qualification and requalification of special processes. Ensure the industrialization/production handover and maintain operational readiness. Lead or co-lead Lean projects (VSM, 5S, SMED, line setup, visual management, etc.). Identify and prioritize areas for improvement on production lines. Contribute to a culture of continuous improvement and support technicians in implementing actions. Monitor performance indicators (OEE, scrap, non-quality, cycle time). Define production resource requirements (machines, jigs, tooling, etc.) and validate their technical conformity. Manage their commissioning, validation, and obsolescence. Coordinate technical training for operators and technicians on their use. Participate in the design or adaptation of workstations (ergonomics, safety, workflow). </font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical, synthesis and structuring skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interpersonal communication</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cross-functional project management (steering)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Results orientation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Group animation</font></font></li></ul>
<p>Ensures implementation of VCM standards within the country organisation - Trains country organization and offers technical support on the VCM processes and tools - Supports for logistics assessments in country VCM organization to monitor the adherence to the standards - Supports for management of central learning platform for logistics related processes - Monitors, analyzes and reports country inventories - Coordinates country inventory budget and forecasting process - Shares inventory reduction best practices and leads inventory workshops within the country - Identifies performance deviations based on the KPIs and organizes root cause analysis meetings - Supports definition of global VCM standards - Coordinates material committee focusing on accuracy, excess and obsolete inventory</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2>Level of Education : Engineer degree [Industrial engineering Logistics engineering - Technical engineering] | , Master in logistics<br>Experience: 2 years<br>Language : French & English<br>IT: Microsoft Office<br>Social competences: Communication, social & intercultural sensitivity, change management, target & result orientation, motivation & resilience, self-organization, conflict management, teamwork<br>Pofessional Skills: Inventory Management/ Inventory Analysis/ Inventory Valuation/ Master Production Schedules (MPS)/ Material Requirements Planning/ Materials Management/ Sales and Operations Plan (SOP)/ Supply Chain ConceptsSupply PlanningWarehouse Management Systems
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, validate and develop manufacturing and control files (ranges, instruction sheets, nomenclatures, allocations).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage process changes and ensure technical and documentary compliance.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze performance gaps and propose corrective and preventive action plans.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in risk analyses (FMEA, MFT, etc.) and the implementation of new processes.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the qualification and requalification of special processes.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the industrialization/production handover and the maintenance of operational conditions.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead or co-lead Lean projects (VSM, 5S, SMED, online implementation, visual management, etc.).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and prioritize areas for improvement on the serial lines.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to a culture of continuous improvement and support technicians in implementing actions.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor performance indicators (OEE, scrap, non-quality, cycle time).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To define the production resources required (machines, jigs, tooling, etc.) and to validate their technical conformity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing their commissioning, validation and obsolescence.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the technical training of operators and technicians on their use.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the design or adaptation of workstations (ergonomics, safety, flow).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical, synthesis and structuring skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interpersonal communication</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cross-functional project management</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Results orientation</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, validate, and develop manufacturing and inspection documentation (routings, instruction sheets, bills of materials, allocations). Manage process modifications and ensure technical and documentary compliance. Analyze performance gaps and propose corrective and preventive action plans. Participate in risk analyses (FMEA, MFT, etc.) and the implementation of new processes. Contribute to the qualification and requalification of special processes. Ensure the industrialization/production handover and maintain operational readiness. Lead or co-lead Lean projects (VSM, 5S, SMED, line setup, visual management, etc.). Identify and prioritize areas for improvement on production lines. Contribute to a culture of continuous improvement and support technicians in implementing actions. Monitor performance indicators (OEE, scrap, non-quality, cycle time). Define production resource requirements (machines, jigs, tooling, etc.) and validate their technical conformity. Manage their commissioning, validation, and obsolescence. Coordinate technical training for operators and technicians on their use. Participate in the design or adaptation of workstations (ergonomics, safety, workflow).</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical, synthesis, and structuring skills; interpersonal communication; cross-functional project management (leadership); results-oriented; group facilitation</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Objective: To secure the adoption of the loyalty application by managing a portfolio of B2B clients (building materials retailers). The goal is to maximize the ROI of membership programs (mobile application) and ensure the renewal of their subscriptions.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer onboarding: Supporting new customers in the technical and strategic configuration of their loyalty program.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adoption tracking: Analyze application usage data by clients and end consumers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strategic advice: Propose promotional campaigns (promotions, challenges, rewards) to boost consumer engagement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Retention and renewal: Monitor customer account health (Health Score) to identify churn risks.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Account expansion: Identify upselling/cross-selling opportunities for premium features.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Voice of the Customer (VoC): Relaying customer experience feedback to product teams to improve the application.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce or Retail Tech sector.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills: Proficiency in CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot) and data analysis tools (Tableau, Looker).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sector expertise: Solid marketing culture related to loyalty mechanisms, customer data (CDP/CRM) and purchasing journeys.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Soft Skills: Excellent communication, results orientation, strong listening skills and negotiation skills.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Fluent in English and French, both spoken and written.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Ensure the smooth operation of packaging machines by performing daily maintenance on mechanical and electrical aspects. Carry out troubleshooting as quickly as possible to minimize production downtime. Perform preventive maintenance according to the established schedule. Independently diagnose malfunctions and propose appropriate and lasting solutions. Make the necessary adjustments to guarantee product quality and machine stability. Monitor equipment performance and anticipate deviations or anomalies. Intervene, as needed, on electrical installations (motors, variable frequency drives, control panels). Inspect and maintain instrumentation equipment (sensors, probes, control loops). Participate in the recommissioning of equipment after maintenance or technical shutdown. Document interventions and report recurring anomalies. Propose improvement actions to enhance the reliability of the installations and reduce breakdowns. Comply with safety and hygiene instructions and the specific requirements of the yeast production process. Collaborate with production to ensure optimal machine operation. Carry out repairs and replace defective parts.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree in Electromechanics, Electrotechnics or equivalent</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency in reading plans, diagrams and technical manuals</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of CMMS software</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in mechanical, electrical and pneumatic systems</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of industrial automation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Evaluate the wear and tear, defects</font></font></li></ul>
<p>Ensure the highest standards of cleanliness, comfort, safety, and service throughout the hotel by overseeing housekeeping operations and maintaining guest rooms and public areas in accordance with Four Seasons standards and policies.</p><p>What you will do</p><ul><li>Support the Housekeeping Manager in achieving departmental goals, service excellence, and guest satisfaction targets.</li><li>Monitor housekeeping team performance and provide guidance, training, and support to maintain high service standards.</li><li>Assist in managing the daily operations of the Housekeeping Department to ensure the ultimate comfort, cleanliness, and safety of all guests.</li><li>Ensure all guest requests and concerns are handled promptly, efficiently, courteously, and professionally to achieve maximum guest satisfaction.</li><li>Conduct regular inspections of guest rooms and public areas.</li><li>Assist in managing departmental schedules, staffing requirements, inventories, and housekeeping supplies.</li><li>Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, or a related field preferred.</p><p>3-5 years of housekeeping experience in a luxury hotel environment.</p><p>Knowledge of housekeeping operations, quality standards, health and safety regulations, and luxury hospitality service standards.</p><p>Strong leadership, guest service, and team management skills.</p><p>Time Management and Organization</p><p>Quality and Attention to Detail</p>
<p>1. Operational and Performance Management</p><p>Monitor the SQCD KPIs of the area and update the central PDCA with the Activity Manager.</p><p>Ensure the smooth execution of production and adherence to the schedule and priorities.</p><p>Guarantee the application of production and quality standards (startup sheets, N1 maintenance, weighing, etc.).</p><p>Ensure conformity through traceable quality audits and contribute to the 5S+1 initiative.</p><p>Participate in management routines and continuous improvement projects.</p><p>2. Coordination and Interface</p><p>Ensure coordination with support services (quality, methods, maintenance, logistics, etc.).</p><p>Collaborate with HPT island facilitators and quality agents to optimize versatility.</p><p>Ensure formal handover between teams (shift change).</p><p>3. Proximity Management Support</p><p>Supervise and coach operators on a daily basis.</p><p>Participate in team meetings and lead collective sessions.</p><p>Provide support for problem-solving.</p><p>Gather improvement suggestions from the team.</p><p>4. Skills Development and HR Management</p><p>Contribute to the development of team versatility and technical skills.</p><p>Participate in recruitment interviews and operator evaluations with the Activity Manager.</p><p>Ensure compliance with internal regulations, especially during onboarding.</p><p>Maintain a serene and motivating work environment.</p><p>Lead team meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>Communication</p><p>Conflict Management</p><p>Risk Management and Analysis</p><p>Management / Leadership, supervision and team coaching</p><p>Decision Making</p>