Ship Mechanic Jobs in Tunisia 2026

1 to 3 years Naukri Gulf

Customer Support Agent

On-site - Tunisia - Tunis 14 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Title: Goldstar Customer Support Agent EU (Day Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Customer Support & Communication Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner. Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution. Proactively communicate updates and manage customer expectations throughout the order process. Pre-Order Support Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives. Support customers and sales teams with product selection, vision boards, and other sales tools. Handle inquiries related to compliance, packaging, rush requests, and special order requirements. Post-Order Support Provide order updates, tracking information, and support for out-of-stock alternatives or order changes. Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities. Create redo orders, production requests, and factory back orders where required. Issue Resolution & Escalation Management Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently. Process credit memos and coordinate corrective actions where necessary. Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution. Cross-Functional Collaboration Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction. Support internal teams with API inquiries, website registration, and system-related processes when needed. Administration & Performance Maintain accurate records of customer interactions, issues, and resolutions in internal systems. Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met. Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS). Additional Duties Comply with all company policies, procedures, and safety regulations. Maintain a clean and organized work environment. Support additional tasks and projects as required by management. Must be available to handle inbound and outbound communications (internal and external). Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications Experience Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required. Skills & Competencies Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skills and ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organizational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team player with the ability to collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our Hiring Process Application Review Phone screening (if your profile matches the role requirements) One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour) Final decision Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</div></section><section>Desired Candidate ProfilePrevious experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required.Skills & Competencies Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skills and ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organizational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team player with the ability to collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</section>

Bayt

Full Stack Data Analyst

Remote - Tunisia 25 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> You'll be part of a small, cross-functional data team that drives impact across Fabulous. We work closely with Product Growth, User Acquisition, and Finance. We take a full stack approach : every team member contributes across the full data spectrum. We don't specialize into Analytics Engineering or Data Science or Data Analysis. While we each have our own strengths, we contribute to projects across the entire spectrum of data work. This encourages strong ownership and drives impact. Practically, we work across three areas: - Analytics Engineering : Data modeling and transformations to build, maintain, and scale our analytics pipelines in dbt . Once an MVP is validated, we implement and improve it iteratively - with solid testing, data observability, and architecture that keeps tech debt manageable. - Applied Analytics : Data exploration, dashboard building in Omni, and ML model building. We aim for simplicity and interpretability but don't shy away from complexity when we face it. We work with highly data literate stakeholders - when building new models or dashboards we empower our users to continue to analyze the data themselves. - Data Science: ML model building to make predictions to inform the business quickly. Our stack: **Fivetran · BigQuery · dbt · Amplitude · Omni** This role is critical to the team's continued success: - Diverse, high-impact projects. You'll work on business-critical problems in close collaboration with business teams — improving metric accuracy, exploring new growth perspectives, building well-tested reporting pipelines, investigating data discrepancies, or applying statistics and ML where they add real value. - Building and maintaining our codebase. You'll contribute to solid analytics pipelines using SQL and dbt. Managing tech debt, improving engineering practices, and shaping the project's architecture are core to this role. - Growing into ownership. Over time, you'll own parts of the codebase, become the go-to person for at least one business team, and have a strong voice in how the analytics project evolves. - Leveling up the team. Share knowledge, and contribute to practices that help everyone grow. Speak up - we want you to shape the team's direction, cohesion, and mission. - Working autonomously. You'll manage your own projects and stakeholders. Clear, concise documentation is expected so future collaborators can build on your work. We embrace the age of AI. We use tools like Claude Code daily to write, review and ship code faster, while focusing our time on problem solving multiple projects in parallel. We are building out multiple entry points for our business stakeholders to interact with our data in natural language and believe this is the future of data work. You'll report to the Data Lead and be part of the Engineering team. About Us An award-winning health, wellness, & coaching company that creates apps which fall the top ten internationally. Our science-based approach sits squarely in the tech-for-good lane, helping people live their best lives. Everyone who has joined this company is committed to using evidence-based research to find the absolute best ways to change lives for the better. Our History Three co-founders created the Fabulous app: Sami, Amine, and Taylor. Growing up in Tunisia, Sami and Amine were only 16 when they met. With their early iteration, they reached out to Taylor, an award-winning designer in Malaysia. Their vision was welcomed into an incubation lab for startups at Duke University led by world-renowned Behavioral Economics Professor Dan Ariely. Our Chief Storyteller Jaz co-founded the Introductory Psychology program at Stanford University. Our Approach We use a behavioral economics lens to help individuals find that 'on switch' inside them to achieve their fullest potential. What has emerged is a system that transforms tiny habits into profound long-term changes. A world in which people with ADHD thrive. A method for gratitude to reach through difficulty. A sanctuary to seek out your true purpose. A fountain of knowledge. A space for rest and self compassion. Our Mission Help every individual discover the wonderful person inside themselves by creating: beautiful, evidence-based, life-changing products. Our Environment The first thing that sets us apart is that we’re not a place at all. While we’re a remote company, it’s not unusual to feel you know your teammates better than those you’ve shared an office with in the past. Ours is a professionally nourishing environment that is flexible and fully remote. Team members enjoy in house challenges and Slack event and work across a variety of tools. Meetings are kept to a minimum and deep work is encouraged. Our Awards Apple Best Apps of 2018 Editor’s app choice in more than 30 countries Winner of Google’s Material Design Award Best App Finalist in Google Play Awards Consistently ranking in the top ten Health & Fitness apps Backed by Facebook Startup Lab and Microsoft Venture Our Norms Ownership : Be the CEO of your tasks. No one is watching over your shoulder. Be the proof. Open Communication: Constructive ideas are always flying across time zones. Deep Work: Disconnect. Find your flow. Become industrious. It’s about the work here. Always Offer Context: Sharing rationale works wonders in asynchronous conversations. Impeccable Agreement: Promise, then follow through. Everyone relies on everyone. Egos are checked at the door. Those who join our workforce place themselves in service of our members. Our Future To this day, over 30 million people have started their journey to better themselves with our apps. We are creating a generation of change-makers, with the same drive to help others, each in their own way. Our Invitation At Fabulous, every team member is a sculptor in their own right. Together, we help millions of users step out of their block of stone and step into the fullest version of their life through behavioral science. Tell us what drives you; if you were to pick up your tools, what would you contribution look like? Required: - University degree in Engineering, Computer Science, or Applied Mathematics - 4+ years of experience across data science, analytics, or analytics engineering - ideally with exposure to more than one of these - Excellent SQL skills, with experience building data models using dbt (or similar tools) - Strong engineering fundamentals: testing, clean code, peer review, CI/CD, git workflows - Passionate about the future of AI, researches the cutting edge, not afraid to experiment with new tools - Experience with cloud data warehouses and modern data stack tools - Self-starter who takes ownership, manages stakeholders, and communicates proactively - Excellent written and verbal English - Comfortable working remotely (we're remote-first) Great to have: - Hands-on experience with Digital Marketing / User Acquisition (attribution, iOS privacy & SKAN, UA metrics) or Product / Growth (A/B testing, retention, monetization) - Familiarity with our stack (Amplitude, dbt, BigQuery, Omni) - Good analytical and statistical intuition - Prior experience in an agile startup environment If you're excited about this role but don't check every box, we'd still love to hear from you. We value curiosity and growth mindset over a perfect resume. </div>

Bayt

Chatbot Developer

Remote - Tunisia 28 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem. ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications. Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms. Design and implement conversational flows, dialogue state, and fallback handling. Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate. Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources). Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates). Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling. Implement logging, monitoring, and recovery so bots stay healthy in production. Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential. Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node. js for backend bot logic. Solid experience with REST APIs, webhooks, OAuth, and async request handling. Experience with relational or NoSQL databases for storing conversation state and user data. Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus. Understanding of platform-specific limits, message templates, and approval flows (e. g., WhatsApp template messages). Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows. Self-directed work ethic with the ability to design and ship complete bots independently. Portfolio or examples of bots you've built (required). English proficiency: Upper-intermediate (B2) or above (required). Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

Bayt

Channel Sales Lead

Remote - Tunisia 27 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence. We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence. Our culture is built on the relentless pursuit of excellence and meaningful impact. If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises. About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution. This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn. ai portfolio. As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution. You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes. You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn. ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR. Drive greenfield market penetration through direct enterprise engagement. Build repeatable partner activation and co-sell frameworks that scale across the region. Design territory plans that balance direct selling and partner leverage. Convert enablement into execution by aligning Mozn. ai strategy and partner sellers around defined account targets. Build structured QBR frameworks that track pipeline, revenue, and activation metrics. Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems. What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory. Lead strategic enterprise sales together with your partners while also driving direct opportunities independently. Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value. Evaluate the financial and strategic benefits of new and existing partnerships. Track, report, and optimize partner performance, identifying gaps and executing corrective actions. Own territory revenue targets and deliver measurable results. Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships. Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth. Travel as required to meet customers and partners across the region. You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space. You will be given a lot of responsibility and trust. We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best. The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI. We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves. 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred). Proven success closing complex enterprise deals directly. Experience managing and activating channel partners or system integrators. Experience operating in hybrid direct + indirect sales environments. Demonstrated success penetrating greenfield markets. Strong account planning and quota management skills. Ability to take opportunities end-to-end from prospecting through closure. Strong executive communication and negotiation skills. Highly organized with strong pipeline discipline. Strong ownership and accountability mindset. Fluent in English, Arabic & French. </div>

Bayt

Mobile App Developer

Remote - Tunisia 23 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem. ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks. Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android). Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design). Integrate native device features (camera, push notifications, location, storage, biometrics). Connect apps to backend APIs, handle offline state, caching, and synchronization. Implement monetization features where required (in-app purchases, ads, subscriptions). Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability. Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console). Requirements and benefits At least 3 years of relevant experience in mobile app development (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential. Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android). Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines. Experience integrating REST APIs, handling async data, and managing local storage. Familiarity with native device APIs (notifications, camera, location, storage, biometrics). Experience with mobile build tools, code signing, and submission to App Store / Google Play. Experience implementing in-app purchases, ads, or subscriptions is a plus. Familiarity with backend services such as Firebase, Supabase, or similar is a plus. Strong attention to detail and commitment to performance, stability, and platform polish. Self-directed work ethic with the ability to ship complete mobile features independently. Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred). English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

Bayt

Chatbot Developer

Remote - Tunisia 20 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem. ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications. Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms. Design and implement conversational flows, dialogue state, and fallback handling. Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate. Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources). Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates). Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling. Implement logging, monitoring, and recovery so bots stay healthy in production. Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential. Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node. js for backend bot logic. Solid experience with REST APIs, webhooks, OAuth, and async request handling. Experience with relational or NoSQL databases for storing conversation state and user data. Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus. Understanding of platform-specific limits, message templates, and approval flows (e. g., WhatsApp template messages). Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows. Self-directed work ethic with the ability to design and ship complete bots independently. Portfolio or examples of bots you've built (required). English proficiency: Upper-intermediate (B2) or above (required). Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

Bayt

Chatbot Developer

Remote - Tunisia 11 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem. ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots for one or more messaging platforms, including WhatsApp, Telegram, Discord, Slack, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications. Key Responsibilities Build bots for one or more messaging platforms, such as WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, Slack and similar messaging platforms. Design and implement conversational flows, dialogue state, and fallback handling. Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate. Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources). Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates). Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling. Implement logging, monitoring, and recovery so bots stay healthy in production. Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential. Technical Skills (Essential) At least 1 year of hands-on experience building bots for at least one major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node. js for backend bot logic. Solid experience with REST APIs, webhooks, OAuth, and async request handling. Experience with relational or NoSQL databases for storing conversation state and user data. Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus. Understanding of platform-specific limits, message templates, and approval flows (e. g., WhatsApp template messages). Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows. Self-directed work ethic with the ability to design and ship complete bots independently. Portfolio or examples of bots you've built (required). English proficiency: Upper-intermediate (B2) or above (required). Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

Bayt

Mobile App Developer

Remote - Tunisia 5 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem. ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks. Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android). Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design). Integrate native device features (camera, push notifications, location, storage, biometrics). Connect apps to backend APIs, handle offline state, caching, and synchronization. Implement monetization features where required (in-app purchases, ads, subscriptions). Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability. Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console). Requirements and benefits At least 3 years of relevant experience in mobile app development (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential. Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android). Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines. Experience integrating REST APIs, handling async data, and managing local storage. Familiarity with native device APIs (notifications, camera, location, storage, biometrics). Experience with mobile build tools, code signing, and submission to App Store / Google Play. Experience implementing in-app purchases, ads, or subscriptions is a plus. Familiarity with backend services such as Firebase, Supabase, or similar is a plus. Strong attention to detail and commitment to performance, stability, and platform polish. Self-directed work ethic with the ability to ship complete mobile features independently. Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred). English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

Bayt

Chatbot Developer

Remote - Tunisia 5 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem. ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications. Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms. Design and implement conversational flows, dialogue state, and fallback handling. Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate. Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources). Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates). Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling. Implement logging, monitoring, and recovery so bots stay healthy in production. Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential. Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node. js for backend bot logic. Solid experience with REST APIs, webhooks, OAuth, and async request handling. Experience with relational or NoSQL databases for storing conversation state and user data. Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus. Understanding of platform-specific limits, message templates, and approval flows (e. g., WhatsApp template messages). Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows. Self-directed work ethic with the ability to design and ship complete bots independently. Portfolio or examples of bots you've built (required). English proficiency: Upper-intermediate (B2) or above (required). Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

Bayt

Mobile App Developer

Remote - Tunisia 27 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem. ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks. Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android). Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design). Integrate native device features (camera, push notifications, location, storage, biometrics). Connect apps to backend APIs, handle offline state, caching, and synchronization. Implement monetization features where required (in-app purchases, ads, subscriptions). Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability. Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console). Requirements and benefits At least 3 years of relevant experience in mobile app development (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential. Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android). Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines. Experience integrating REST APIs, handling async data, and managing local storage. Familiarity with native device APIs (notifications, camera, location, storage, biometrics). Experience with mobile build tools, code signing, and submission to App Store / Google Play. Experience implementing in-app purchases, ads, or subscriptions is a plus. Familiarity with backend services such as Firebase, Supabase, or similar is a plus. Strong attention to detail and commitment to performance, stability, and platform polish. Self-directed work ethic with the ability to ship complete mobile features independently. Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred). English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

Bayt

Chatbot Developer

Remote - Tunisia 27 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Bot Developers (WhatsApp Business API, Telegram Bot API, Discord API) to join the Tendem project (https://tendem. ai/) and build conversational bots and messaging-platform integrations within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide bot engineering expertise, conversational design judgment, and quality control to ensure bots are reliable, useful, and ready for real users. This part-time remote opportunity is ideal for professionals with hands-on experience building messaging bots, working with platform APIs and webhooks, and implementing conversational logic. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role This is a freelance role for a Tendem project. As a Bot Developer, you'll design, build, and refine messaging bots across WhatsApp, Telegram, Discord, and similar platforms — for use cases such as customer service, appointment booking, order taking, content delivery, moderation, and automated notifications. Key Responsibilities Build bots for WhatsApp (Business API / Cloud API), Telegram (Bot API), Discord, and similar messaging platforms. Design and implement conversational flows, dialogue state, and fallback handling. Integrate bots with LLMs (OpenAI, Anthropic, or similar) for natural language responses where appropriate. Connect bots to backend services, databases, CRMs, and third-party APIs (booking systems, payment, content sources). Handle webhooks, rate limits, and platform-specific message formats (interactive messages, buttons, media, templates). Evaluate AI-generated bot code and refactor it for correctness, reliability, and graceful error handling. Implement logging, monitoring, and recovery so bots stay healthy in production. Requirements and benefits Educational qualifications At least 3 years of relevant experience backend, integration, automation, or bot development experience (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Academic and/or Professional Experience Candidates should have a strong foundation in bot development, messaging platform integrations, and building reliable conversational workflows. We are looking for specialists who can design and maintain production-ready bots, work confidently with APIs, webhooks, and backend services, and refine AI-assisted output into stable, user-friendly experiences. Strong problem-solving skills, attention to detail, and the ability to work independently are essential. Technical Skills (Essential) At least 1 year of hands-on experience building bots for major messaging platforms (WhatsApp, Telegram, Discord, Slack, or similar) is required Strong command of Python or Node. js for backend bot logic. Solid experience with REST APIs, webhooks, OAuth, and async request handling. Experience with relational or NoSQL databases for storing conversation state and user data. Familiarity with LLM APIs (OpenAI, Anthropic) and prompt design for conversational use is a strong plus. Understanding of platform-specific limits, message templates, and approval flows (e. g., WhatsApp template messages). Experience with hosting and deployment (Docker, serverless, VPS, or PaaS) Additional requirements Strong attention to detail and commitment to bot reliability — no silent failures, no broken flows. Self-directed work ethic with the ability to design and ship complete bots independently. Portfolio or examples of bots you've built (required). English proficiency: Upper-intermediate (B2) or above (required). Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

Bayt

Customer Support

On-site - Tunisia 20 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent – NA Location: Tunis, Tunisia Reporting to: Contact CentreOperations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customerinquiries for theNorth American market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key pointof contact for customers and sales teams,supporting the fullorder lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   Customer Support & Communication <ul> <li>Handle inbound and outbound customer communications via email,phone, and chatin a professional and timely manner.</li> <li>Provide excellent customer service by resolving inquiries, complaints, and escalations throughto full resolution.</li> <li>Proactively communicate updates and manage customer expectations throughout theorder process.</li> </ul> Pre-Order Support <ul> <li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li> <li>Support customers and sales teams with productselection, vision boards,and other sales tools.</li> <li>Handle inquiries relatedto compliance, packaging, rush requests, and special orderrequirements.</li> </ul> Post-Order Support <ul> <li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li> <li>Manage missed ship dates,delivery issues, returns, pickups, and reverselogistics activities.</li> <li>Create redo orders, production requests, and factory backorders where required.</li> </ul> Issue Resolution & Escalation Management <ul> <li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li> <li>Process credit memosand coordinate corrective actions where necessary.</li> <li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li> <li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li> </ul> Administration & Performance <ul> <li>Maintain accuraterecords of customerinteractions, issues, and resolutions in internal systems.</li> <li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li> <li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li> </ul> Additional Duties <ul> <li>Comply with allcompany policies, procedures, and safety regulations.</li> <li>Maintain a cleanand organised workenvironment.</li> <li>Support additional tasksand projects as required by management.</li> <li>Must be available to handle inboundand outbound communications (internal and external).</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Senior Marketing Coordinator, Marketing Specialist, or other cross-functional roles within the business. Requirements & Qualifications Experience <ul> <li>Previous experience in a customer service or sales role is essential.</li> <li>Experience in a B2B environment is an advantage.</li> <li>Experience in the promotional products industry is a plus but not required.</li> </ul>Skills & Competencies <ul> <li>Languages – Native-level or near-native English language skills are required, particularly in spoken communication, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential</li> <li>Strong customer service mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving skillsand ability to make decisions quickly under pressure.</li> <li>Excellent attention to detail and a high level of accuracy.</li> <li>Strong organisational and time management skills with the ability to prioritize effectively.</li> <li>Ability to work with urgency in a fast-paced and dynamic environment.</li> <li>Team playerwith the abilityto collaborate cross-functionally.</li> <li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Marketing Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal opportunity employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-NG1 #LI-Onsite </div>

Bayt

Support Agent

On-site - Tunisia 1 August 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   <ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required.</li></ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Perks of the Evening Shift <ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul> Requirements & Qualifications <ul><li>Attention to detail – strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in  written and oral is essential.</li><li>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products. Experience using the Matrix/GOPA entry app is an advantage.</li></ul> What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: <ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul> Our Hiring Process <ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-SN1 #LI-Onsite </div>

Bayt

Support Agent

On-site - Tunisia 24 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Processing Support Agent – UK Market (Day Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   <ul> <li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li> <li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li> <li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li> <li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li> <li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email. </li> <li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li> <li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production. </li> <li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify. </li> <li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc) </li> <li>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Perks of the Day Shift <ul> <li>Collaborate in real time with cross-functional and international teams.</li> <li>Enjoy a structured schedule aligned with business hours.</li> </ul> Requirements & Qualifications <ul> <li>Attention to detail – strong accuracy, reading, comprehension and listening skills are critical</li> <li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li> <li>Languages - Proficient written and oral (in English) is essential. </li> <li>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential </li> <li>Customer Service Focus - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</li> <li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li> <li>Excellent organization and time-management skills are also essential</li> <li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products. Experience using the Matrix/GOPA entry app is an advantage.</li> </ul> What we Offer  At Pens.com, we are committed to supporting our employees both professionally and personally by offering: <ul> <li>Transportation Support: Shuttle service for a stress-free commute</li> <li>Health Insurance: Comprehensive medical coverage to support your well-being</li> <li>Meal Vouchers: Daily meal support to make your workdays easier.</li> <li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li> <li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Employee Testimonial “Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.” — Sirine K. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-AA1 #LI-Onsite </div>

Bayt

Customer Support Agent

On-site - Tunisia 14 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent – EU (Day Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   Customer Support & Communication <ul> <li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li> <li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li> <li>Proactively communicate updates and manage customer expectations throughout the order process.</li> </ul> Pre-Order Support <ul> <li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li> <li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li> <li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li> </ul> Post-Order Support <ul> <li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li> <li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li> <li>Create redo orders, production requests, and factory back orders where required.</li> </ul> Issue Resolution & Escalation Management <ul> <li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li> <li>Process credit memos and coordinate corrective actions where necessary.</li> <li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li> <li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li> </ul> Administration & Performance <ul> <li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li> <li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li> <li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li> </ul> Additional Duties <ul> <li>Comply with all company policies, procedures, and safety regulations.</li> <li>Maintain a clean and organized work environment.</li> <li>Support additional tasks and projects as required by management.</li> <li>Must be available to handle inbound and outbound communications (internal and external).</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications Experience <ul> <li>Previous experience in a customer service or sales role is essential.</li> <li>Experience in a B2B environment is an advantage.</li> <li>Experience in the promotional products industry is a plus but not required.</li> </ul> Skills & Competencies <ul> <li>Languages – Native-level or near-native English  language skills are required, particularly in spoken communication, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential</li> <li>Strong customer service mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li> <li>Excellent attention to detail and a high level of accuracy.</li> <li>Strong organizational and time management skills with the ability to prioritize effectively.</li> <li>Ability to work with urgency in a fast-paced and dynamic environment.</li> <li>Team player with the ability to collaborate cross-functionally.</li> <li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal opportunity employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together </div>

Naukri Gulf

Animator

On-site - Tunisia - Tunis 7 July 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">CountryTunisiaCitySOUSSEWorkplace locationSOUSSE-SIDI ABDELHAMID(TUN)DomainOperationsType of contractRegular positionExperienceLess than 3 yearsActivitiesProfile :  Senior technician in mechanics or equivalent Basic knowledge of CATIA or Solidworks design software  Main tasks:  - Conducting time studies, SMED, and 5S projects to reduce waste - Monitoring of manufacturing tools  - Training of operators on good manufacturing methods - Participate in the industrialization of new products - Participate in the continuous improvement of the manufacturing process  - Creation and updating of manufacturing documents  Experience :  2 years of experience as a methods technician</div></section><section>Desired Candidate ProfileSenior technician in mechanics or equivalent. Basic knowledge of CATIA or Solidworks design software.</section>

Bayt

Maintenance Technician

On-site - Tunisia 2 July 2026

Engineering

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Maintain equipment in good working order by following operating procedures and maintenance plans.</li><li>Perform preventive and corrective maintenance on equipment, respecting safety rules.</li><li>Detect the cause of breakdowns, establish a diagnosis by following logical and methodological processes.</li><li>Repair any failures as quickly as possible with precise analysis followed by a complete breakdown report.</li><li>Change or repair defective parts, components, and proceed with tests and adjustments.</li><li>Enter all activities into the CMMS to ensure optimal feedback and guarantee spare parts inventory management.</li><li>Perform readings and analysis of electrical diagrams and program PLCs.</li><li>Control the consumption of spare parts based on statistics.</li><li>Propose solutions to optimize the safety and performance of the production tool.</li><li>Provide technical support and share skills with the team to ensure the quality of interventions.</li><li>Stay constantly updated on technical developments.</li><li>Repair, prepare, and replace defective parts.</li></ul> Required profile : <ul><li>Holder of a BTP, BTS, or License in industrial automation maintenance, mechanics, or electrical engineering, or with at least 5 years of experience in the industrial sector.</li><li>Knowledge of numerical controls and automated systems.</li><li>Knowledge of numerical controls and automated systems.</li><li>Knowledge of mechanics, hydraulics, and pneumatics would be a plus.</li><li>Rigorous, methodical, and attentive.</li></ul> </div>

Bayt

Specialist Test Technology Engineer

On-site - Tunisia 29 June 2026

Engineering

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company DescriptionLEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions. Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together. Job Description- Creates and reviews test technology local work instructions - Supports: - test equipment and test tools development (design, test modules, specific processes, etc.) - technical error analyses for customer claims and complaints - the identification of root causes in case of process disturbances and searching for solutions - Creates and develops the test sequences and programs according to requirements - for building of test tables, test boards and vision tests, internally or externally - for installation and validation of test equipment - in order to change the test programs, test tables, test boards and vision systems during product changes and new introduction (Change Management & Project Management) - Ensures test programs and tests parameters used during initial setup - Provides feedback to Production Technology related to test modules functionality and design - Ensures backup of test programs and test parameters - Implements lessons learned, best practice and actively shares the information within the Production Management network Qualifications and Experience<ul><li>Level of Education : University Degree</li><li>Branch of study : Electrical - Mechanical - Mechatronics or similar</li><li>Experience : 2 years in the automotive industry are appreciated </li><li>IT: Microsoft Office</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & result-orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Equipment Maintenance /Preventative and Predictive Maintenance /Equipment Repair /Machine Operations /Machine Tools/Maintenance of electrical control panels and/or preparation</li></ul> </div>

Naukri Gulf

Specialist/Lead Specialist/Expert Technician Maintenance LEONI Wiring System Egypt S.A.E

On-site - Tunisia - Tunis 24 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Under general direction, tracks the maintenance schedule and maintains production and facility equipment and tools to ensure technical availability and avoid unplanned maintenance- Ensures functionality of the maintenance process for production equipment - Ensures technical availability of production equipment - Makes improvement suggestions for the maintenance process and production equipment/facility equipment - Monitors correctness and adherence to the maintenance plan of the equipment or tools and takes necessary actions - Supports LEONI Total Productive maintenance implementation (e.g. conducts preventive, predictive and unplanned maintenance for production equipment) - Supports the creation of the spare part list required for planned maintenance of production equipment/facility equipment and the optimization of stock of spare parts which must be available for maintenance - Evaluates repair reports and makes recommendation for necessary actions in order to reduce the unplanned maintenance activities - Monitors the performance of maintenance activities on the production equipment/facility equipment/tools and takes necessary actions - Ensures installation and movement of equipment and re-qualification of equipment and tools - Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards) - Ensures maintenance of firefighting and fire prevention equipment - Ensures maintenance of security camera systems - Ensures the functionality of machine and system software and debugging from the respective area (in close relation with IT department if applicable) - Works closely with production in order to reduce production equipment/facility equipment/tools downtime and spare parts costs</div></section><section>Desired Candidate ProfileMinimum education level: BTS (Industrial Maintenance, Mechanical, or equivalent).Desired experience in an industrial environment (ideally in a production setting).Strong knowledge in mechanics, electrical engineering, pneumatics, and automation.Analytical mindset, thoroughness, and ability to prioritize.Team player with initiative and a proactive attitude.</section>

Naukri Gulf

Operations Operator

On-site - Tunisia - Tunis 10 July 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Multipurpose Operations Operator at the HCL Rades Department Context & Environment: Multipurpose Operator for the operation of the Rades hydrocarbon storage facilityActivitiesHSEQ : Apply the depot's management systems (MAESTRO / MAESTRO LOG). Inform your superiors of any anomaly, accident, incident, material damage to the installations or near miss, whatever its nature. Participate in safety meetings.Technical Integrity Management : Ensure that critical safety equipment and barriers are identified, inspected, and tested according to the defined maintenance plan. Report BSC failures, ensure their validation, and implement the resulting compensatory measures.Warehouse Opening/Closing : At the start of the day, open the valves of the tanks in use and the loading stations, turn on the loading pumps, and record the meter readings. Complete the warehouse opening/closing log and the shift handover log. At the end of the day, close the valves of the loading stations and tanks, turn off the loading pumps, and record the meter readings. Gauge the tanks in use.Loading tanker trucks : Check the condition of the fuel trucks, verify their emptiness, and ensure that delivery drivers wear PPE. Monitor loading operations, the validity and proper execution of customer loading orders. Verify that the quantities and qualities loaded match the loading plans and invoices.Incident Reporting & Improvement : Continuously monitor the site's safety level and, in the event of an emergency or imminent risk endangering people, property, or the environment, take all necessary measures. Report anomalies and propose best practices through the progress tracking process and the malfunction log. Support, in accordance with the operating procedures defined with management, the companies involved in work carried out on the premises (site supervision).IGP : Carry out and follow up on planned general site inspections.Maintenance : Carry out the checks stipulated in the procedures and instructions according to the defined rules. Participate in the upkeep of the warehouse, maintenance, operational checks, and verification of the proper functioning of equipment and systems, as well as fire drills. Participate in the implementation of the Internal Emergency Plan. Perform general maintenance work (scraping, painting, cleaning, weeding, etc.). Complete maintenance documents (work orders, checklists, etc.).Product Reception : Monitor and control the receipt and shipment of petroleum products using all available means. Product Delivery & Mixture Recovery: Ensure, in accordance with procedures, the bunkering operations of ships, the delivery of white spirit, and the recovery of mixtures throughout Tunisia.Tank gauging & stock management : Gauging physical stocks in bins (working at height depending on physical ability).Purging : Carry out the purging of the fixed Jet A1 installations (supplies and filters).</div></section><section>Desired Candidate Profile<ul><li>Secondary education level: 4th year of secondary school or equivalent (CAP/BTP)</li><li>Experience in a similar role is highly desirable, ideally in a petroleum or sensitive sector environment.</li><li>Knowing how to read instructions and work instructions</li><li>Knowing how to fill out maintenance documents</li><li>Demonstrate concentration and sound reasoning to react, adapt, and quickly resolve minor maintenance problems</li><li>Technical knowledge or culture.</li><li>Team spirit</li><li>Physical fitness for exertion and working at heights</li><li>Valid driver's license.</li></ul></section>

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