Software Tester Jobs in Tunisia

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope Under the overall supervision of the Deputy Chief of Mission (DCoM) and the direct supervision of the Programme Support &amp; Donor Liaison Officer, the Senior Programme Associate Programme Development Support Unit (PDSU), will be responsible and accountable for contributing to the identification, design and development of new programmes and projects for the International Organization for Migration (IOM) Libya, including support related to the Benghazi Sub-Office. The role will support needs assessments, data analysis, stakeholder consultations, concept notes and proposals, ensuring alignment with donor priorities and IOM Libya strategic objectives. The Senior Programme Associate Programme Development Support Unit (PDSU) will also support project cycle management, reporting, donor liaison, programme/resource management functions, knowledge management, compliance documentation and technical support to programme units, including on relevant corporate tools such as Project Information and Management Application (PRIMA) and institutional frameworks such as the Strategic Results Framework (SRF).</p><p>Required Qualifications and Experience</p><p>Education Bachelor s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, Public Administration, Business Administration, Economics or a related field from an accredited academic institution with five years of relevant professional experience; or, High School diploma with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Experience in project development, project cycle management, reporting, donor liaison and partnership support; Experience preparing concept notes, proposals, briefing materials, narrative reports and related project documentation; Experience coordinating with governmental authorities, donors, United Nations agencies, national/international institutions and non-governmental organisations; Experience supporting programme/resource management functions, including budget monitoring, tracking project progress and compliance follow-up; and, Prior work experience with international humanitarian organisations, non-governmental or government institutions in a multi-cultural setting is an advantage.</p><p>Skills Strong drafting, analytical and coordination skills, including the ability to synthesise needs assessment findings, data and stakeholder inputs into project development products; Knowledge of donor programming, donor reporting requirements and project revision, modification and extension processes; Knowledge of project cycle management, results-based management, risk management, due diligence and compliance documentation; Ability to support budget monitoring and track project implementation progress in coordination with programme and resource management colleagues; and, Ability to use and support corporate tools and frameworks relevant to project development and reporting, including PRIMA and the SRF.</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English is required (oral and written). Working knowledge of Arabic and/or French is desirable. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, Public Administration, Business Administration, Economics or a related field from an accredited academic institution with five years of relevant professional experience; or, High School diploma with seven years of relevant professional experience.</li><li>Experience in project development, project cycle management, reporting, donor liaison and partnership support.</li><li>Experience preparing concept notes, proposals, briefing materials, narrative reports and related project documentation.</li><li>Experience coordinating with governmental authorities, donors, United Nations agencies, national/international institutions and non-governmental organisations.</li><li>Experience supporting programme/resource management functions, including budget monitoring, tracking project progress and compliance follow-up.</li><li>Prior work experience with international humanitarian organisations, non-governmental or government institutions in a multi-cultural setting is an advantage.</li><li>Strong drafting, analytical and coordination skills, including the ability to synthesise needs assessment findings, data and stakeholder inputs into project development products.</li><li>Knowledge of donor programming, donor reporting requirements and project revision, modification and extension processes.</li><li>Knowledge of project cycle management, results-based management, risk management, due diligence and compliance documentation.</li><li>Ability to support budget monitoring and track project implementation progress in coordination with programme and resource management colleagues.</li><li>Ability to use and support corporate tools and frameworks relevant to project development and reporting, including PRIMA and the SRF.</li><li>Fluency in English (oral and written) is required.</li><li>Working knowledge of Arabic and/or French is desirable.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description of the position Within a Salesforce team currently being structured, we are looking for a Salesforce Developer H/F on a permanent contract, based in Tunis. You will join a team where you will be responsible for proposing solutions, challenging technical choices, and actively contributing to the evolution of our Salesforce environment. Your missions: Salesforce Development &amp; Configuration: Design, develop, and evolve Salesforce solutions in Apex and Lightning Web Components (LWC). Ensure the maintenance of existing Visualforce developments when necessary and perform advanced platform configuration (objects, fields, Flows, validation rules, security, and data models). Quality &amp; Best Practices: Develop robust, maintainable, and secure code by applying Salesforce best practices. Design Apex unit tests, participate in code reviews, and contribute to the continuous improvement of development quality. Integrations &amp; IS: Develop and maintain integrations between Salesforce and the information system applications (ERP, HubSpot, APIs, and other third-party tools), ensuring the reliability of exchanges, data quality, and solution performance. Collaboration &amp; Delivery: Use Git for source code management, contribute to deployments, and participate in improving development and delivery practices. Ensure rigorous tracking of your developments via Jira. Business Collaboration &amp; Continuous Improvement: Work in close collaboration with the Sales, Marketing, Data, IT, and third-party teams to understand their needs, challenge them when relevant, and design appropriate solutions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>And if it were you! You have at least 5 years of experience in Salesforce development and are capable of independently handling development, configuration, and integration topics in a demanding business environment. You master Apex, Lightning Web Components (LWC), as well as the main Salesforce platform mechanisms (Flows, security, data models, objects, automations). You are committed to producing quality code and naturally apply development best practices: unit tests, maintainability, security, documentation, and source code management via Git. You are comfortable with API integrations and understand the challenges related to data exchanges between Salesforce and other information system applications. Beyond the technical skills, we are looking for a curious, autonomous, and proactive person, capable of understanding business challenges, challenging solutions when necessary, and working closely with various stakeholders. You enjoy solving problems, taking a step back, and actively contributing to the continuous improvement of practices and implemented solutions. This position will allow you to participate in the structuring of the Group's Salesforce ecosystem, in close collaboration with the Salesforce Tech Lead and the business teams.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Identify customer needs and requirements for SAP JIT environment; Align customer requirements with current solution and standards; Define functional requirements and create development specifications; Manage SAP JIT service backlog, prioritize change demands including the alignment into release cycles; Develop training documents with focus on key users and release notes with descriptions of new functionalities; Ensure 2nd and 3rd level support for WSD SAP JIT service; Contribute to projects as SAP JIT expert (including FLUX) and propose improvements for the service framework; Manage projects using IT Project management methodology.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years working with SAP JIT;</li><li>Production planning process knowledge;</li><li>Deep knowledge and understanding of SAP JIT environment;</li><li>Advanced English skills. German is an advantage;</li><li>Strong communication skills, persuasive power and intercultural sensitivity;</li><li>Ability to handle conflicts and drive critical topics;</li><li>Analytical skills and ability to manage projects;</li><li>Proactive, customer-oriented and consulting-strong working and thinking;</li><li>Competences to create and guide change processes;</li><li>Willingness to travel nationally and internationally.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Sigma Ethics Sigma follows a strong code of ethics upon which the company's culture is built. The principles drawn from this code guide all our professionals to perform quality work with integrity and accountability. At Sigma, compliance with the law, maintaining a professional and independent stance, responsible decision-making, teamwork, continuous improvement and fluid communication with our clients are the pillars that allow us to be a world reference in the quality of the work we perform. At Sigma, we ensure that everyone is treated fairly and equitably. We value professionalism, promote diversity and never allow any form of discrimination or any behavior that is not in line with the company's values and ethics. We promote dialogue and honest and respectful constructive criticism that drives us to constantly improve and value the work of others. Our code of ethics helps us to fulfill our commitments to our clients, to generate an environment of trust and to maintain long-term relationships.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p><strong>This is a field based / remote position. Candidates must reside in Little Rock, Arkansas or Dallas, Texas area and be willing to travel.&nbsp;</strong></p><br><p>Advance AbbVie's pipeline by striving for excellence in clinical research, turning science into medicine for our patients and leveraging new advanced capabilities to drive industry leading performance.<br>Partners with the investigator and site staff for meaningful and effective engagements positioning AbbVie as the choice in clinical trials.<br>Focus on site clinical research that ensures appropriate conduct of the trial while driving improvement in data integrity, compliance, overall study performance and customer experience.</p><br><p><strong>Responsibilities:&nbsp;</strong></p><br><ul><li>Considered as the primary point of contact for the investigative site, provides contextual information on the clinical trials, connects stakeholder to the investigative sites and strengthens AbbVie’s positioning.</li><li>Aligns, trains and motivates the site staff and principal investigator under supervision on the goals of the clinical trial program, protocol, and patient treatment principles for the trial ensuring a trusted partnership.</li><li>Conducts site evaluation, site training, routine, and site closure monitoring activities under supervision, in compliance to the protocol and monitoring plans and accordance with applicable regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to quality standards in conducting clinical research, ensuring safety and protection of study subjects.</li><li>Customize site engagement strategy for assigned study (ies) under supervision. Gather local/site insights and utilize site engagement tools such as the Customer Relationship Management (CRM) tool, to report/track progress and measure impact of that strategy.</li><li>Fundamental level of competency connecting the study protocol, scientific principles and clinical trial requirements to the day-to-day clinical trial execution activities. Evaluate and ensure effective recruitment and retention techniques/plans based on the patient disease journey.<br>Develop solid knowledge of therapeutic area, asset and clinical landscape / patient journey to enable successful patient recruitment and overall protocol compliance.</li><li>Responsible for continuous risk-assessment proactively, and in collaboration with Central Monitoring team, monitor activities conducted by clinical sites to detect early overall study performance or patient safety issues. Ability to think critically to resolve site risk signals while having robust understanding of site processes to drive study execution.</li><li>Ensures preventative and corrective action plans are put into place, as needed, to mitigate risk and promote compliance using a customer centric approach.</li><li>Identifies, evaluates and recommends new/potential investigators/sites under supervision and support from more experienced CRAs.</li><li>Ensures quality of data submitted from study sites and assures timely submission of data, including appropriate reporting and follow-up for all safety events by site personnel.</li><li>Ensures audit and regulatory inspection readiness at assigned clinical site at all times.<br>Manages investigator payments as per executed contract obligations, as applicable.</li></ul><br>Qualifications<br><br><ul><li>Education: Bachelor’s degree or equivalent degree; health related preferred (e.g. Medical, Scientific, Nursing, Pharmacy).</li><li>Clinically related experience, preferably in clinical research coordinating or data management.</li><li>Knowledge of appropriate therapeutic area indications is preferred with the ability to understand and apply scientific concepts as they relate to the conduct of clinical trials.</li><li>Knowledge on existing and emerging local regulatory and legal requirements, ICH/GCP Guidelines and applicable policies.</li><li>Able to work collaboratively and cross functionally to develop and sustain working relationships.<br>Demonstrate planning and organizational skills and the ability to work effectively and efficiently in a dynamic environment with competing projects and deadlines</li><li>Ability to leverage technology, tools and resources to provide customer centric support based on the health of the site. Ability to use functional expertise with appropriate guidance, leverage critical thinking skills and apply good judgement to address clinical site issues.</li><li>Interpersonal skills with strong written, verbal, active listening and presentation skills, with ability to establish and leverage site relationships and trusted partnerships through engagement, motivation, and training.</li><li>Acts with integrity in accordance with AbbVie code of business conduct and leadership values. Self-motivated individual focused on delivering timely and quality outcomes in a fast-paced environment.</li></ul><p>This role will cover territory in&nbsp;Little Rock, Arkansas/ Memphis, Tennessee/ Shreveport, Louisiana.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location,&nbsp;and&nbsp;we&nbsp;may ultimately&nbsp;pay more or less than the posted range. This range may be modified in the&nbsp;future. ​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p>Directly reporting to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</p><p>Missions:</p><ul><li>You manage daily production (priority management, planning, organization of team tasks)</li><li>You drive the implementation of procedures and knowledge management</li><li>You take charge of the integration, support, and training of your team members</li><li>You are responsible for the optimal functioning of production in compliance with objectives, particularly in terms of customer service quality (reporting, statistical monitoring)</li><li>You are proactive in optimizing the quality of service (participation in technical committees)</li><li>You participate in support interventions for users.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You speak French and English fluently.</p><p>You have previous experience in IT and have already coordinated a team of helpdesk and/or proximity technicians.</p><p>Your autonomy, analytical and synthesis skills will be determining criteria for success in this role.</p><p>Mastery of the core skills of service desk and/or proximity support.</p><p>Technical knowledge of the environment used (core applications, diagnostic tools, office environment).</p><p>Bac + qualification in IT and/or a minimum of 3 years of experience in a similar role.</p><p>Supervision of a 24/7 team.</p>

<p>Implements LEONI Operating System in Production Facility. Performs activities in order to establish parameters for production equipment during product changes and new introduction. Performs activities in order to establish and document local work instructions regarding the machine operating method. Coaches and trains Production Maintenance team regarding Equipment Maintenance. Supports Production Maintenance team to solve critical and-or rare problems with equipment and manages unplaned downtime and Lessons Learned to improve downtime on country level. Coordinates and performs activities for the order and commissioning of production equipment in close relations with other departments. Drives improvement initiatives regarding setup time, scrap, rework etc. Gives input for maintenance plan creation. Manages equipment including receiving, installation guideline/WI, lead/coordination equipment release, Finished Goods booking in system and tracking. Defines the spare parts stock level for all equipment and applicators.</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent in English. Min 3 years in Production Technology or similar activity. Communication, Social &amp; intercultural sensitivity, Change management, Target &amp; result orientation, Motivation &amp; resilience, Self-organization, Conflict management, Teamwork.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to your success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical skills, and ability to synthesize information will be key to your success in this role. You must have a solid understanding of the fundamentals of helpdesk and/or field support, as well as technical knowledge of the environment used (business applications, diagnostic tools, office suite). A bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical skills, and ability to synthesize information will be key to your success in this role. You must have a solid understanding of the fundamentals of helpdesk and/or field support, as well as technical knowledge of the environment used (business applications, diagnostic tools, office suite). A bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main Responsibilities: Partner Management and Coordination: Ensure smooth and regular communication with various stakeholders: telecom operators, sales teams, technical teams, aggregators, and external partners. Be the primary point of contact for telecom operators in the Tunisian market, with the support of the sales and operations teams. Performance Management: Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives. Business Development: Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners. Reporting and Analysis: Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Education and Experience: Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management, or a related field. Minimum 6 years of experience in the telecommunications, digital services, mobile payment, or value-added services (VAS) sectors. Experience in account management, leading digital operations, or working with telecommunications operators is highly desirable.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical and analytical skills: Excellent analytical, synthesis, and problem-solving abilities. Strong aptitude for identifying growth opportunities and proposing solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal Qualities: Dynamic, autonomous, and results-oriented. Excellent organizational and prioritization skills. Initiative and ability to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills: Excellent command of French and Arabic, both written and spoken. Good level of professional English, enabling communication with international teams and the production of reports in English.</font></font></p><p><font dir="auto" ><font dir="auto" >Sector knowledge: Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions, and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.</font></font></p><p><font dir="auto" ><font dir="auto" >Conditions: Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by the business.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><p><font dir="auto" ><font dir="auto" >Partner management and coordination</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure smooth and regular communication with the various stakeholders: telecom operators, sales teams, technical teams, aggregators and external partners. Be the main point of contact for telecom operators in the Tunisian market, with the support of the sales and operational teams.</font></font></p><p><font dir="auto" ><font dir="auto" >Performance management</font></font></p><p><font dir="auto" ><font dir="auto" >Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives.</font></font></p><p><font dir="auto" ><font dir="auto" >Development of activities</font></font></p><p><font dir="auto" ><font dir="auto" >Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners.</font></font></p><p><font dir="auto" ><font dir="auto" >Reporting and analysis</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Desired profile</font></font></h2><p><font dir="auto" ><font dir="auto" >Education and experience</font></font></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management or a similar field.</font></font></p><p><font dir="auto" ><font dir="auto" >Minimum 3-5 years of experience in the telecommunications, digital services, mobile payment or value-added services (VAS) sector. Experience in account management, managing digital operations or working with telecom operators is highly valued.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical and analytical skills</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent analytical, synthesis, and problem-solving skills. Strong ability to identify growth opportunities and propose solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal qualities</font></font></p><p><font dir="auto" ><font dir="auto" >Dynamic, self-motivated, and results-oriented individual. Excellent organizational and prioritization skills. Proactive and able to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent command of French and Arabic, both written and spoken. Good level of professional English allowing communication with international teams and the production of reports in English.</font></font></p><p><font dir="auto" ><font dir="auto" >Sector knowledge</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.</font></font></p><p><font dir="auto" ><font dir="auto" >Terms</font></font></p><p><font dir="auto" ><font dir="auto" >Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by business needs.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: We are looking for our future Senior Urban Planner to join Preventimmo, a subsidiary of the Septeo Group. Within the Delivery Department, you will participate in the production, control, and development of geographic data that powers our digital solutions. As a true expert in territorial data, you will contribute to ensuring the quality, reliability, and relevance of the information used by our clients. Your daily tasks will include: collecting, integrating, and structuring geographic data from various sources; verifying the quality, consistency, and completeness of data before it is put into production; performing spatial analyses and GIS processing; and maintaining and developing the geographic reference systems used by Preventimmo solutions. Ensure regulatory and mapping monitoring to guarantee the updating of databases; Identify anomalies and implement appropriate corrective actions; Participate in the continuous improvement and automation of processes; Collaborate with the Data, Product, Development, Delivery and Support teams; Document procedures and reference materials to guarantee their sustainability and sharing.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >With a higher education degree in geography, urban planning, geomatics, or a related field, you have significant experience in a similar environment. You are known for: Your rigor and attention to detail; Your analytical skills and logical thinking; Your autonomy and organizational skills; Your ability to work effectively in a collaborative environment; Your curiosity and willingness to learn continuously; Your ability to propose improvements and support change. An interest in innovation, artificial intelligence, and new technologies applied to geographic data will be a real asset.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled Data Quality Engineer to play a key role in designing, implementing, and maintaining data quality frameworks that support our clients' data and analytics initiatives. The ideal candidate combines strong technical expertise in data quality management with the ability to understand business processes and translate requirements into scalable, maintainable, and governed data quality solutions. You will work closely with data architects, data engineers, business analysts, data governance teams, and business stakeholders to define data quality requirements, establish validation standards, and implement controls that ensure data accuracy, completeness, consistency, and reliability across enterprise data platforms. Key Responsibilities: Collaborate with business stakeholders, data architects, governance teams, and data engineers to gather and analyze data quality requirements. Design, develop, and maintain data quality frameworks, validation rules, and monitoring processes across enterprise data assets. Profile and analyze data sources to identify quality issues, anomalies, patterns, and improvement opportunities. Define, implement, and maintain data quality rules across key dimensions including completeness, accuracy, consistency, uniqueness, validity, and timeliness. Translate business requirements and critical data elements (CDEs) into measurable and actionable data quality controls. Design and implement automated data validation, reconciliation, and monitoring processes. Work closely with data integration and engineering teams to embed data quality controls within data pipelines and transformation processes. Support data governance initiatives through metadata management, data lineage documentation, data cataloging, and quality reporting. Monitor data quality performance indicators and investigate root causes of recurring data quality issues. Collaborate with business and technical teams to identify remediation actions and continuous improvement opportunities. Ensure compliance with organizational data governance standards, regulatory requirements, and industry best practices. Support data warehousing, reporting, and analytics initiatives by ensuring the availability of trusted and high-quality data assets. Participate in solution reviews and promote best practices related to data quality management and governance. Document data quality rules, validation logic, data flows, issue management processes, and technical specifications.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications:</strong> Bachelor's degree in Computer Science, Information Systems, Data Management, Engineering, or a related field. Minimum 2 years of hands-on experience in data quality, data engineering, data governance, or related data management disciplines. <strong>Preferred Qualifications:</strong> Experience with enterprise data quality and data integration platforms such as Informatica IDMC, IICS, PowerCenter, and Informatica Data Quality (IDQ) . Familiarity with data cataloging, metadata management, and data governance platforms. Experience working within regulated environments and familiarity with Saudi NDMO and NDI requirements . Experience implementing data quality KPIs, scorecards, and monitoring dashboards. Familiarity with REST APIs, data ingestion frameworks, and modern cloud data platforms. Experience supporting CI/CD practices and deployment processes within data environments.</p><p><strong>What We Are Looking For:</strong> We are looking for someone who is passionate about improving data trust and reliability across the organization. The ideal candidate proactively identifies data quality risks, challenges assumptions, investigates root causes, and collaborates effectively with both business and technical teams to ensure that data remains accurate, consistent, governed, and fit for purpose.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description du poste We are seeking a highly skilled Data Modeling Specialist to play a key role in designing and maintaining high-quality data models that support our clients' data and analytics initiatives. The ideal candidate combines strong technical expertise in data modeling with the ability to understand business processes and translate requirements into scalable, maintainable, and well-documented data structures. You will work closely with data architects, data engineers, business analysts, and business stakeholders to define data requirements, establish modeling standards, and deliver conceptual, logical, and physical data models that enable reliable reporting, analytics, and operational processes. Key Responsibilities : Collaborate with business stakeholders, data architects, analysts, and engineering teams to gather and analyze data requirements. Translate business requirements into conceptual, logical, and physical data models . Design and maintain robust data structures for both operational and analytical environments. Develop and maintain entity relationship diagrams (ERDs) and associated documentation. Apply data modeling best practices to ensure data consistency, integrity, scalability, and maintainability. Define entities, relationships, cardinalities, hierarchies, and business rules in accordance with business needs. Design dimensional models, including fact and dimension tables , to support reporting and analytical use cases. Ensure adherence to enterprise naming conventions, modeling standards, and metadata requirements. Work closely with ETL/ELT and data engineering teams to support the implementation of approved data models. Analyze existing data structures and recommend improvements or optimizations where necessary. Document data definitions, transformation logic, assumptions, and model decisions. Support data governance initiatives by contributing to metadata management and the identification of critical data elements. Participate in model reviews and validate that implemented solutions accurately reflect approved designs. Communicate complex data concepts effectively to both technical and non-technical stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Required Qualifications : Bachelor's degree in Computer Science, Information Systems, Data Management, Engineering, or a related field. 4 5 years of hands-on experience in data modeling and database design. Strong expertise in creating conceptual, logical, and physical data models . Solid understanding of relational database concepts, including normalization and appropriate denormalization techniques. Proven experience designing dimensional models using star and snowflake schemas. Strong SQL skills with the ability to analyze and validate complex datasets. Hands-on experience with data modeling tools such as Erwin Data Modeler or PowerDesigner . Experience working with data warehouse initiatives and collaborating with ETL/ELT teams. Strong understanding of metadata management and documentation practices. Ability to identify and document business rules and translate them into effective data models. Excellent analytical, problem-solving, and communication skills. Ability to work effectively with cross-functional teams and stakeholders. Preferred Qualifications : Experience working within regulated environments and familiarity with Saudi NDMO and NDI requirements . Exposure to data governance concepts, including business glossaries, critical data elements, and data quality principles. Familiarity with modern cloud data platforms such as Snowflake, Databricks, Microsoft Fabric, BigQuery, or similar technologies. Understanding of alternative modeling approaches such as Data Vault . Experience using repository-based modeling environments and version control practices. We are looking for someone who is passionate about the discipline of data modeling and takes pride in producing clear, accurate, and scalable designs. The ideal candidate challenges assumptions, uncovers hidden business rules, asks the right questions, and delivers data models that provide a solid foundation for trusted data and analytics solutions.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job description </b><div> <div> <p><font dir="auto" ><font dir="auto" > We are recruiting: Senior BI Developer</font></font></p> <p> Lieu : Tunis, Tunisia</p> <p><font dir="auto" ><font dir="auto" > Contract type: Permanent, full-time</font></font></p> <p><font dir="auto" ><font dir="auto" > Desired start date: ASAP</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" >Veo Worldwide Services, a European multinational specializing in B2B services, has been established in Tunisia since 2017 with offices in Sousse and Tunis. The company offers professional services in various fields such as international trade, logistics, human resources, finance, and IT.</font></font></p> <p><font dir="auto" ><font dir="auto" ><b> Your mission:</b></font></font></p> <p><font dir="auto" ><font dir="auto" >As a Senior BI Developer, you will play a key role in the design and development of robust and scalable Business Intelligence solutions, in collaboration with business and data teams.</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" >Your responsibilities include:</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" > Design and develop reports, dashboards and data models with IBM Cognos</font></font></p> <p><font dir="auto" ><font dir="auto" > Collaborating with third-party teams to identify and formalize reporting needs</font></font></p> <p><font dir="auto" ><font dir="auto" > Optimize report performance and ensure data accuracy</font></font></p> <p><font dir="auto" ><font dir="auto" > Participate in data modeling and BI governance</font></font></p> <p><font dir="auto" ><font dir="auto" > Collaborating with the DWH and ETL teams to ensure seamless data integration</font></font></p> <p><font dir="auto" ><font dir="auto" > Provide technical guidance to junior profiles and contribute to code reviews</font></font></p> <p><font dir="auto" ><font dir="auto" > Maintaining active monitoring of BI tools and emerging trends</font></font></p> <p> </p> </div> </div><b> Job requirements </b><div> <div> <p> </p> <p><font dir="auto" ><font dir="auto" ><b> Search profile:</b></font></font></p> <p><font dir="auto" ><font dir="auto" > Bachelor's degree (or higher) in computer science, information systems or equivalent</font></font></p> <p><font dir="auto" ><font dir="auto" > 5+ years of experience in BI, including a minimum of 3 years with </font></font><strong><font dir="auto" ><font dir="auto" >IBM Cognos</font></font></strong> </p> <p> Ma trise de : Cognos Report Studio, Dashboarding, Framework Manager, Data Modules, SQL (Oracle, SQL Server, Postgres)</p> <p><font dir="auto" ><font dir="auto" > Good understanding of data models (star, snowflake)</font></font></p> <p><font dir="auto" ><font dir="auto" > Excellent analytical and communication skills</font></font></p> <p><font dir="auto" ><font dir="auto" > French and English minimum level B1</font></font></p> <p><font dir="auto" ><font dir="auto" > These are a plus:</font></font></p> <p><font dir="auto" ><font dir="auto" > Knowledge of other BI tools: Power BI, Tableau</font></font></p> <p> Certification IBM Cognos</p> <p><font dir="auto" ><font dir="auto" > Experience with Agile methodologies</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" > What we offer:</font></font></p> <p><font dir="auto" ><font dir="auto" > Permanent contract and integration into an experienced team</font></font></p> <p><font dir="auto" ><font dir="auto" > High value-added international projects</font></font></p> <p><font dir="auto" ><font dir="auto" > A stimulating and results-oriented BI environment</font></font></p> <p> </p> <p><font dir="auto" ><font dir="auto" > Want to join a company that puts data at the heart of its strategy?</font></font></p> <p><font dir="auto" ><font dir="auto" >Apply now to Veo Worldwide Services Tunis and give a new boost to your Business Intelligence career.</font></font></p> <p> </p></div></div></div></section>

<p>We are looking for a Systems Engineer to work closely with a sales representative in a defined territory. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.</p><p>With us you will Lead all technical aspects of a sales cycle with customers, from the initial RFIs, through to RFPs &amp; RFQs when required. This includes the project management and active participation in POCs in partnership with the relevant teams both internally and within the customer and/or commercial partner.</p><p>Have the ability to listen and to understand the technical requirements of the customer, reading between the lines to build a solution which outperforms the competitor offering.</p><p>Be the primary technical point of contact for the customer(s) and partners in close collaboration with your sales partner.</p><p>Continuously strive to improve knowledge around the Fortinet products and solutions, along with maintaining a deep understanding of the competitive landscape and Fortinet s ability to provide long lasting protection against the ever-evolving threats.</p><p>Have a strong ability to position Fortinet solutions to the customer, whether this be remotely or in person. This requires strong communication skills and the ability to confidently present through whiteboarding, technical white papers, technical plans or customer discussions.</p><p>Manage your time effectively when working on multiple deals simultaneously, ensuring a positive customer experience is maintained.</p><p><strong>Desired Candidate Profile</strong></p><h2>Apply if you</h2><ul><li>Have Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, VLAN, Network Security, Firewall, Intrusion Detection, and anti-virus.</li><li>Solid understanding of most of the following technologies and protocols: SD-WAN, SASE, ZTNA, SIEM, XDR, EDR, WAF, Email Security, NAC, CASB, RADIUS, PKI, IKE, Certificates, Strong presentation skills in French and in English</li><li>Are currently or have previously worked in a pre-sales engineer role, managing end to end technical aspects of deals, through to technical closure.</li><li>Can demonstrate your problem solving skills and how this has impacted key wins within your current organisation.</li><li>Understand and can demonstrate your ability to build and maintain customer relationships, including your ability to effectively communicate technically to a range of both external and internal stakeholders.</li><li>Fluency in English is a must</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you excited by the potential of AI, automation, and low-code tools to transform how people work? As an AI Community Enabler Tech Expert &amp; Change Manager, you will be both the technical backbone and the community catalyst of LEONI s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.</p><p><strong>1. Technical enablement &amp; expertise</strong></p><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p><strong>2. Community building, change &amp; adoption</strong></p><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p><strong>3. Collaboration between business, IT &amp; AI</strong></p><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Manages purchasing tasks from customer RFQ through Start of Production (SOP) to End of Life (EOL) in line with purchasing standards and strategies, internal and external requirements Manages Purchasing activities in pre-development projects, including global sourcing of new components, new product families, new technologies, new suppliers in close collaboration with CTO Development Analyzes and edits Bills of Material (BOMs) to ensure material cost competitiveness and alignment with project targets Conducts global inquiries for all relevant parts (new, serial, development) across the full product lifecycle, including change management process (e.g. PCR) Contributes to make-or-buy decisions by evaluating material costs and integrating Purchasing strategies in close alignment with Category Management Negotiates costs and conditions with suppliers for assigned projects, considering Total Cost of Ownership (TCO), in close alignment with Category Management Develops Purchasing Concept for Customer Projects, including Business Plan deliverables, risks, opportunities and premises Manages material cost targets throughout the project lifecycle and reports performance. Identify and steers implementation of cost reduction opportunities using all available levers (e.g., negotiation, resourcing, VAVE, localization, etc.). Drafts and manages project specific supplier agreements (e.g. Project Lifetime Agreements, Tooling Agreements), ensuring legal and commercial robustness. Contributes to the supplier qualification and release process, particularly for onboarding new suppliers aligned with project requirements in close collaboration with Supplier Quality Management and Category Management Initiates, prepares and leads supplier sourcing events for new business awards in close collaboration with Category Management Ensures timely availability of critical data, including Business Plan input, commercial aspects. System prices, prototype cost and lead-time to enable seamless ordering by the plants Monitors and escalates milestone and capacity adherence for tooled components in collaboration with Advanced Supplier Quality Management (APQP) Supports special projects, initiatives and tasks assigned by senior leadership Strategic Integration &amp; Collaboration Acts as the Strategic Purchasing interface across departments including sales, development, quality, controlling, production, etc. Represents Strategic Purchasing in project kick-offs, gate / milestone reviews, risk assessments and business plan meetings. Integrates global purchasing aspects into project teams and ensure bidirectional information flow, e.g. about market trends, new technologies, etc. Compliance &amp; Standards Ensures adherence to internal standards, legal requirements, and environmental/safety regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in Technical field</li><li>2-3 years of experience in Purchasing within the Automotive industry</li><li>BOM analysis, ABC analysis, cost-benefit analysis</li><li>Purchasing agreements and service level agreements</li><li>Project coordination, tracking, and reporting</li><li>Performance measurement and gap analysis</li><li>Supplier Relationship Management</li><li>Strategic Sourcing Methodological Benchmarking</li><li>Performance Measurement</li><li>Negotiation skills</li><li>Presentation skills</li><li>Contract Management</li><li>Project management, presentation, and reporting</li><li>Big data analytics and data visualization</li><li>Purchasing applications and reporting tools</li><li>Spreadsheet, word processing, desktop publishing</li><li>Internet and email proficiency</li><li>English: C1</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>All NRC employees are expected to work in accordance with the organisation’s values. To be <strong>dedicated</strong>, <strong>innovative</strong>, <strong>inclusive</strong> and <strong>accountabl</strong>e are attitudes and believes that shall guide our actions and relationships.&nbsp;NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction.&nbsp;</span></span></p><br><span><span>Background</span></span><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping displaced and conflict-affected people in over 40 countries. NRC’s Information, Counselling and Legal Assistance (ICLA) Core Competency provides legal protection services, including information, counselling, and legal assistance, to enable people to claim their rights and access remedies. In Libya, ongoing conflict and institutional fragility have created serious barriers to accessing legal documentation, services, and rights for displaced and conflict-affected populations.&nbsp;</span></span></p><br><p><span><span>Traditionally, ICLA delivers legal information through face-to-face group information sessions (GIS) and community outreach. Globally and since 2018, NRC has been implementing a digital transformation journey to complement these methods, with the development of Kobli — a modular digital platform offering a legal information portal, user accounts, document storage, and case management tools.&nbsp;</span></span></p><br><p><span><span>NRC in Libya launched an information portal, DaliLy, to provide timely, accurate, and accessible legal information to these populations, complementing in-person services, and is looking at a Digital Transformation Coordinator to support the management, update and development of the platform, as well as supporting reporting and learning processes. &nbsp;</span></span></p><br><span><span>Roles and responsibilities</span></span><br><p><span><span>The ICLA Digital Transformation Coordinator will contribute to transform the way NRC provides its legal aid services, through the development and deployment of digital solutions. The ICLA Digital Transformation Coordinator will be responsible for coordinating the management, update and development of the existing digital platform with technical team members and legal consultants. They will support the design, piloting and roll out of digital solutions, in particular the DaliLy platform and other contents related to Libya portfolio placed in other NRC Kobli platforms. They will ensure that reporting on outputs and outcomes is efficient and that learning from the field teams, partners and users are documented and used to strengthen NRC ‘s approach to digitalisation.&nbsp;</span></span></p><br><span><span>Generic Responsibilities:</span></span><ul><li><p><span><span>Promote and share ideas for improvement and necessary changes in the activities, in relation to digitalisation initiatives</span></span></p><br></li><li><p><span><span>Ensure capacity building of project staff and transfer key skills related to digitalisation</span></span></p><br></li><li><p><span><span>Support ICLA Specialist in collaboration with the ICLA Global Digital Project Manager to develop and execute ICLA's vision for digital transformation</span></span></p><br></li><li><p><span><span>Collaborate with Global ICLA team in Head Office to ensure alignment with global digital guidelines for ICLA.</span></span></p><br></li><li><p><span><span>Coordinate and manage digital ICLA initiatives</span></span></p><br></li><li><p><span><span>Support learning and development of staff on digital initiatives&nbsp;</span></span></p><br></li><li><p><span><span>Compliance and adherence to NRC policies, guidance and procedures&nbsp;</span></span></p><br></li></ul><br><span><span>Specific responsibilities:</span></span><br><ul><li><p><span><span>Oversee the ICLA Libya Digital transformation initiatives</span></span></p><br></li><li><p><span><span>Lead the implementation of DaliLy (Libya Kobli Platform), the ICLA digital platform pilot and its further development and roll out</span></span></p><br></li><li><p><span><span>Engage with relevant NRC staff at global, regional, national and field level in the project to ensure participation and continuous feedback</span></span></p><br></li><li><p><span><span>Coordinate legal content management, development, update and publication for the digital platform</span></span></p><br></li><li><p><span><span>Coordinate the development and roll out of the user portal and the legal case management component with field teams (as applicable)</span></span></p><br></li><li><p><span><span>Support the transition from current ICLA database to legal case management platform (as applicable)</span></span></p><br></li><li><p><span><span>Coordinate training opportunities for ICLA staff and users of the digital tools</span></span></p><br></li><li><p><span><span>Build adequate technical capacity for a sustainable use of digital modalities for legal services provision&nbsp;</span></span></p><br></li><li><p><span><span>Oversee marketing approaches for DaliLy advertisement&nbsp;</span></span></p><br></li><li><p><span><span>Ensure proper reporting of outputs and outcomes related to the use of information platform and other digital features as applicable</span></span></p><br></li><li><p><span><span>Support NRC in monitoring and evaluating the use of digital modalities&nbsp;</span></span></p><br></li><li><p><span><span>Coordinate activities closely with the Global ICLA Digital advisers to report on progress and ensure alignment of policies.&nbsp;</span></span></p><br></li><li><p><span><span>Share experience and lessons learned with other country offices in collaboration with Global ICLA Digital Adviser and the ICLA Specialist</span></span></p><br></li><li><p><span><span>Ensure compliance with and adherence to NRC policies and procedures, especially in relation to data protection</span></span></p><br></li><li><p><span><span>Contribute to the identification of possible collaboration opportunities with other actors (humanitarian, private sector, academia, donors), representing NRC in relevant forums and leading promotion initiatives linked to the project.</span></span></p><br></li><li><p><span><span>Provide regular progress reports to the line manager and related senior management at CO and global level</span></span></p><br></li><li><p><span><span>Ensure all digital transformation solution abide with Safe and Inclusive Programming (SIP) principles, as per the Digital ICLA Safe and Inclusive programming Guide</span></span></p><br></li><li><p><span><span>Any other tasks as delegated by the line managers&nbsp;</span></span></p><br></li></ul><span><span>Critical interfaces</span></span><br><ul><li><p><span><span>ICLA Specialist</span></span></p><br></li><li><p><span><span>ICLA National and filed Team members, particularly ICLA project manager, technical legal officer and legal consultants&nbsp;</span></span></p><br></li><li><p><span><span>ICLA Digital Global advisers</span></span></p><br></li><li><p><span><span>ICT department colleagues</span></span></p><br></li><li><p><span><span>MEL teams</span></span></p><br></li><li><p><span><span>Communications department</span></span></p><br></li><li><p><span><span>SIP advisers and focal points</span></span></p><br></li></ul><span><span>Generic professional competencies</span></span><br><ul><li><p><span><span>University degree in Information Technology, Marketing, Digital Communications, or related field.&nbsp;</span></span></p><br></li><li><p><span><span>Proven experience in managing digital communication, marketing, or engagement projects in complex contexts</span></span></p><br></li><li><p><span><span>Experience working with content management systems (CMS) and digital engagement tools</span></span></p><br></li><li><p><span><span>Demonstrated ability to design and deliver multimedia content (e.g., videos, infographics, blogs) and lead digital marketing campaigns</span></span></p><br></li><li><p><span><span>Familiarity with monitoring, evaluation, and learning processes</span></span></p><br></li><li><p><span><span>Fluent in English and Arabic</span></span></p><br></li></ul><span><span>Context related skills, knowledge and experience</span></span><br><ul><li><p><span><span>Knowledge of the Libyan context&nbsp;</span></span></p><br></li><li><p><span><span>Strong understanding of humanitarian or legal aid programmes.&nbsp;</span></span></p><br></li><li><p><span><span>Experience working in INGOs is an asset&nbsp;</span></span></p><br></li><li><p><span><span>Knowledge of cloud and SaaS solutions, particularly CRM's such as Salesforce and MS Dynamics is an asset</span></span></p><br></li><li><p><span><span>Understanding and experience in conducting and applying human-centered design processes, using Design Thinking methodologies for the development of solutions, working in collaboration with teams, relevant entities and project participants.</span></span></p><br></li><li><p><span><span>Previous experience in working in complex and volatile contexts</span></span></p><br></li></ul><span><span></span></span> </div>