Solar Power Engineer Jobs in Tunisia (August 2026)

0 to 0 years Bayt

Support Agent

On-site - Tunisia - Tunis 6 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Processing Support Agent North America (Evening Shift) Location: Tunis, Tunisia Reporting to: Contact CentreSupervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entrystage to releasing orders to production. This role ensures that all orders are accurately entered into the system,verified for correctness, and released to the production team in a timely manner. Primary responsibilities   <ul> <li>Accurately enter customer orders into GOPA (Goldstar OrderProcessing Application) and upload relevant documentation/files linked to the order.</li> <li>Review order detailsfor completeness andcorrectness, including quantities, pricing, stock availability, art and delivery dates, etc.</li> <li>Ensure artwork is processed accurately and in a timely manner before sending it to the  customer for approval (if required)</li> <li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li> <li>Monitor the statusof orders throughout the dashboard, ensuring timely updates and communications with thecustomer. Calling the customer by phone maybe required if no responses are received via email.</li> <li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li> <li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing it to production.</li> <li>Ensure all necessary production requirements and production instructions are complete and clear, to avoid orders being placed on clarity.</li> <li>Provide timely and accurate updatesto customers regarding order status, changes, or delays. (e.g. supplyeligible/stock issues, clarifies, production problems, etc.)</li> <li>Proactively communicate with customers to manage expectations and ensure</li> <li>satisfaction. Any other tasksthat may be required</li> </ul> Requirements & Qualifications <ul> <li>1 year seniority in National Pen is required</li> <li>1 year seniority in Goldstar in needed</li> <li>Attention to detail– strong accuracy, reading, comprehension andlistening skills are critical</li> <li>Problem solving skills- The abilityto think on your feet,the ability to work hardunder pressure, and greatproblem-solving skills are three essential attributes for thisrole</li> <li>Languages - Proficient written and oral (in English) is essential.</li> <li>Strong communicator – A teamplayer with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</li> <li>Customer Service Focus - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</li> <li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li> <li>Excellent organization and time-management skills are also essential</li> <li>Computer literate, withgood keyboard skills;familiar with different on-line database</li> </ul> packages and the Microsoft office Suite of products. Experience using the Matrix/GOPA entry app is an advantage. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together </div>

0 to 0 years Bayt

Support Agent

On-site - Tunisia - Tunis 6 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Processing Support Agent North America (Evening Shift) Location: Tunis, Tunisia Reporting to: Contact CentreSupervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entrystage to releasing orders to production. This role ensures that all orders are accurately entered into the system,verified for correctness, and released to the production team in a timely manner. Primary responsibilities   <ul> <li>Accurately enter customer orders into GOPA (Goldstar OrderProcessing Application) and upload relevant documentation/files linked to the order.</li> <li>Review order detailsfor completeness andcorrectness, including quantities, pricing, stock availability, art and delivery dates, etc.</li> <li>Ensure artwork is processed accurately and in a timely manner before sending it to the  customer for approval (if required)</li> <li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li> <li>Monitor the statusof orders throughout the dashboard, ensuring timely updates and communications with thecustomer. Calling the customer by phone maybe required if no responses are received via email.</li> <li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li> <li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing it to production.</li> <li>Ensure all necessary production requirements and production instructions are complete and clear, to avoid orders being placed on clarity.</li> <li>Provide timely and accurate updatesto customers regarding order status, changes, or delays. (e.g. supplyeligible/stock issues, clarifies, production problems, etc.)</li> <li>Proactively communicate with customers to manage expectations and ensure</li> <li>satisfaction. Any other tasksthat may be required</li> </ul> Requirements & Qualifications <ul> <li>1 year seniority in National Pen is required</li> <li>1 year seniority in Goldstar in needed</li> <li>Attention to detail– strong accuracy, reading, comprehension andlistening skills are critical</li> <li>Problem solving skills- The abilityto think on your feet,the ability to work hardunder pressure, and greatproblem-solving skills are three essential attributes for thisrole</li> <li>Languages - Proficient written and oral (in English) is essential.</li> <li>Strong communicator – A teamplayer with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</li> <li>Customer Service Focus - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</li> <li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li> <li>Excellent organization and time-management skills are also essential</li> <li>Computer literate, withgood keyboard skills;familiar with different on-line database</li> </ul> packages and the Microsoft office Suite of products. Experience using the Matrix/GOPA entry app is an advantage. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together </div>

0 to 0 years Bayt

Recruitment Officer – German Speaker (Day Shift)

On-site - Tunisia 13 June 2026

Human Resources

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Recruitment Officer– German Speaker(Day Shift) Location: Tunis, Tunisia (Lac 2) Reporting to: Talent Acquisition Manager Role Overview:  We are looking for people like us; hardworking, motivated, driven and of course fun. This rolewill be responsible for all aspects of recruitment for National Pen, as partof the Talent Acquisition and People team. This includes identifying candidates from various recruitment channels, screening candidates in German,present pre-qualified candidates who are the best matchfor the assigned positions, ensure compliance withour hiring policies and practices to meet overall recruiting goals in a multicultural and global environment. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities <ul> <li>Manage end-to-end recruitment across multiple functions</li> <li>Build and maintain strong talent pipelines</li> <li>Partner with hiringmanagers to delivertailored recruitment solutions to their needs</li> <li>Conductscreenings and interviews to identify top talent</li> <li>Optimizerecruitment processes and implement best practices</li> <li>Ensure a high-quality candidate experience throughout the hiring journey</li> <li>Supportemployer branding initiatives and recruitment projects</li> </ul> Growth & Career Opportunities* At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities andpromotions. This role canopen the doorto positions suchas Talent Acquisition Coordinator, Talent Acquisition Specialist, Senior TalentAcquisition Specialist, Talent Acquisition Lead,or other cross-functional roleswithin HR and Operations. Perks of the Day Shift <ul> <li>Enjoy a structured daytime schedule that supports a healthy work-life balance</li> <li>Benefit from directcollaboration and stronger team connections on-site</li> <li>Keep your evenings and weekends free for personal time, family, or further development</li> </ul> Requirements & Qualifications <ul> <li>Fluentin German is required</li> <li>Upper Intermediate English level (Frenchis a plus)</li> <li>Knowledgeof Microsoft Officepackage (Excel, outlook...)</li> <li>Previous recruitment experience is plus</li> <li>Communication skills, particularly theability to buildrelationships across departments internally as well as with external third-party partners and candidates</li> <li>Ability to prioritize multiple functions and tasks and manage work time efficiently</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profilematches the rolerequirements)</li> <li>1-2 interview(s) with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Language test assessment (German)</li> <li>Final decision</li> </ul> Our values   At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Employee Testimonial “Working asa Talent Acquisition Recruiter at Pens.com has given mevaluable exposure to international hiring and diverse talent markets. It’s a fast-paced and rewarding role where I’ve been able to strengthen my communication and stakeholder managementskills while growing within a supportive and collaborative team.” — Nermine G. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-NG1 #LI-Onsite </div>

0 to 0 years Bayt

Customer Support Agent

On-site - Tunisia - Tunis 7 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent Dutch Market - Day Shift Location: Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the Belgian and Netherlands markets (BE/NL), ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Primary responsibilities   Customer Support& Communication <ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul>Pre-Order Support <ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul>Post-Order Support <ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory backorders where required.</li></ul>Issue Resolution & Escalation Management <ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul>Cross-Functional Collaboration <ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul>Administration &Performance <ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul>Additional Duties <ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul> Requirements & Qualifications Experience <ul><li>Previous experience in a customer service or sales role is essential. </li><li>Experience in a B2B environment is an advantage.</li><li>Experience in the promotional products industry is a plus but not required.</li></ul>Skills &Competencies <ul><li>Fluent written and verbal communication skills in English are essential</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li></ul>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-SN1 #LI-Onsite </div>

0 to 0 years Bayt

Sr Manager Corporate Affairs TN & LY

On-site - Tunisia 18 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Do you want to work for a Top Employer with international career opportunities? This is for you! Today, we are looking for a Manager Corporate Affairs Tunisia & Libya to join our team in Tunisia. This role is based in Tunis. Your ‘day to day: Working together within a diverse and a multinational team, you will play an important role in developing and implementing our short and long term strategic Corporate Affairs objectives and business plans and you will be responsible for building and maintaining strong relationships with key external stakeholders. More specifically you will: <ul><li>Develop and ensure the implementation of a PMI Corporate Affairss strategy.</li><li>Monitor and analyze relevant legislative, economic, political and regulatory developments and advise on potential impact, threats and opportunities.</li><li>Advise and oversee compliance with rules, regulations, cultural and societal norm in to ensure those are respected during product and package innovation, promotion development, trade programs and market research.</li><li>Develop and implement internal and external communication programs as well as societal, cultural and corporate programs in collaboration with PMI Communications team.</li><li>Plan and organize events, conferences and community engagement initiatives.</li><li>Participate in the elaboration of the Corporate Affairs long range plan to provide an adequate framework for long-term growth.</li><li>Act as the primary point of contact for all Corporate Affairs inquiries and coordinate responses with different teams. </li></ul>Who we’re looking for: <ul><li>Graduate in Public Relations, Communications, Political Sciences, Business Administration or any related field.</li><li>Minimum 7 years of proven experience in Corporate Affairs, public relations, corporate communications or a related field.</li><li>Strong understanding of governmental affairs, political landscape and regulatory environments.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work collaboratively with cross-functional teams and senior leadership.</li><li>Strong project management and organizational skills.</li><li>Passion for making a positive impact. </li></ul>Key things to know before you apply. <ul><li>Your CV should be submitted in English. </li></ul>FIND A NEW PATH Philip Morris International offers you a new perspective in Tunisia. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world. Philip Morris International: Delivering a Smoke-Free Future Philip Morris International (PMI) is a leading international tobacco company working to deliver a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. The company’s current product portfolio primarily consists of cigarettes and smoke-free products. Since 2008, PMI has invested more than USD 10.5 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. This includes the building of world-class scientific assessment capabilities, notably in the areas of pre-clinical systems toxicology, clinical and behavioral research, as well as post-market studies. In November 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the companies’ IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS Platform 1 devices and consumables and Swedish Match’s General snus as Modified Risk Tobacco Products. As of September 30, 2023, PMI's smoke-free products were available for sale in 82 markets, and PMI estimates that approximately 19.7 million adults around the world had already switched to IQOS and stopped smoking. Smoke-free products accounted for approximately 36.2% of PMI’s total third-quarter 2023 net revenues. With a strong foundation and significant expertise in life sciences, PMI announced in February 2021 its ambition to expand into wellness and healthcare areas and, through its Vectura Fertin Pharma business, aims to enhance life through the delivery of seamless health experiences. For more information, please visit www.pmi.com and www.pmiscience.com. "PMI is an Equal Opportunity Employer” </div>

0 to 0 years Bayt

Inbound Sales Advisor

On-site - Tunisia 4 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Web Inbound Sales Advisor - German speaker (Day Shift) Location: Tunis, Tunisia Report to: Contact Centre Supervisor Overview: The Web Inbound Sales Advisor will be required to sell a range of National Pen products to new and existing customers by answering inbound web sales queries from the National Pen website. You will educate, inform, nurture, and guide your lead through the decision-making process. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships. Primary responsibilities <ul><li>Follow up onsales leads generated by visitors toour website. Answer inbound sales calls from new and existing customers</li><li>Provide the caller with detailed information on our products and pricing to ensure an enhanced customer experience</li><li>Ensure any customer issues are dealt within an efficient manner, informing the customer of any new products</li><li>Explain our product range to ournew customers tothe website andpropose some suitable products and offers</li><li>Generate the customer order and follow up to order confirmation stage</li><li>Works towards individual and team targets</li><li>Maintain up-to-date knowledge of our products and processes, whichwill be supported by on on-going training, support and coaching</li><li>Any other duties/projects as directed by Senior Management</li><li>Cover othermiscellaneous tasks if time allowsincluding text translations, customer</li><li>queries from Facebook and Trustpilot web product feedback</li></ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications <ul><li>Fluent in German</li><li>Ideally a minimum of 1 yearexperience in salesenvironment with an understanding of the importance of building relationships with key decision makers</li><li>Passionate about helping the customer to choosethe right products to suit their Businesses needs</li><li>Excellent communication and negotiation skills</li><li>Have the ability to maintain professionalism under pressure, handle rejections well and maintain a confident approach at all times</li><li>An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills</li><li>Highly organized with a strongattention to detail</li><li>Self-motivated and goal oriented to achieve your own targets and also your teams</li><li>Experience in MSOffice and othercomputer systems</li></ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-JB1 #LI-Onsite </div>

0 to 0 years Bayt

Data Operations Specialist

On-site - Tunisia 27 June 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Data Operations Specialist Location: Tunis, Tunisia Report to: Data Operations Manager Overview: The Data Operations Specialist will be part of the Marketing Analytics & Insights Team. Our mission is to use Data & Advanced Analytics to support the Marketing teams globally. As part of the team, reporting to the Data Operations Manager, you will collaborate with experienced Data Analysts & Data Scientists. Your role is to establish a robust data foundation that supports the organization's analytical needs and enables data-driven decision-making across all functions. Primary responsibilities <ul> <li>You assist with various data related projects, including but not limited to: data clean-up, data auditing, and more</li> <li>You monitor data flows of customers and prospects and identify, analyze and resolve issues</li> <li>You are continuously working on further improving our data collection monitoring, data quality, and integrity</li> <li>You perform audits of data quality</li> <li>You know our data, database and data structure</li> <li>You demonstrate detailed understanding of downstream data workflows and interdependencies</li> <li>You work closely with our Marketing managers and Customer care, to understand customer behaviour or data issues</li> <li>You help the privacy team to maintain GDPR compliance</li> <li>You follow identified issues with technical teams </li> <li>You collaborate on process improvement for their areas of responsibility to automate tasks and ensure greater accuracy</li> <li>You document and maintain Data Operations Specialist procedures and guidelines</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications <ul> <li>Proficiency in programming languages like SQL server, Snowflake (Python is a plus)</li> <li>Excellent analytical and problem-solving skills$</li> <li>Fluent level in English is required</li> <li>Attention to detail and a strong commitment to data accuracy and quality </li> <li>Cross functional support (ad hoc) with Marketing and Telesales agents</li> <li>Strong understanding of database and business needs</li> <li>Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities </li> <li>Good proficiency in writing & speaking the English language</li> <li>Motivated and energetic at completing tasks and learning new tasks</li> <li>Ability to meet deadlines. </li> <li>Knowledge of the reporting systems Looker is a plus </li> <li>Direct mail or Marketing experience is a plus</li> <li>Familiarity with cloud computing platforms like AWS (optional)</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite </div>

0 to 0 years Bayt

Customer Support

On-site - Tunisia 20 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent – NA Location: Tunis, Tunisia Reporting to: Contact CentreOperations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customerinquiries for theNorth American market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key pointof contact for customers and sales teams,supporting the fullorder lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   Customer Support & Communication <ul> <li>Handle inbound and outbound customer communications via email,phone, and chatin a professional and timely manner.</li> <li>Provide excellent customer service by resolving inquiries, complaints, and escalations throughto full resolution.</li> <li>Proactively communicate updates and manage customer expectations throughout theorder process.</li> </ul> Pre-Order Support <ul> <li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li> <li>Support customers and sales teams with productselection, vision boards,and other sales tools.</li> <li>Handle inquiries relatedto compliance, packaging, rush requests, and special orderrequirements.</li> </ul> Post-Order Support <ul> <li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li> <li>Manage missed ship dates,delivery issues, returns, pickups, and reverselogistics activities.</li> <li>Create redo orders, production requests, and factory backorders where required.</li> </ul> Issue Resolution & Escalation Management <ul> <li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li> <li>Process credit memosand coordinate corrective actions where necessary.</li> <li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li> <li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li> </ul> Administration & Performance <ul> <li>Maintain accuraterecords of customerinteractions, issues, and resolutions in internal systems.</li> <li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li> <li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li> </ul> Additional Duties <ul> <li>Comply with allcompany policies, procedures, and safety regulations.</li> <li>Maintain a cleanand organised workenvironment.</li> <li>Support additional tasksand projects as required by management.</li> <li>Must be available to handle inboundand outbound communications (internal and external).</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Senior Marketing Coordinator, Marketing Specialist, or other cross-functional roles within the business. Requirements & Qualifications Experience <ul> <li>Previous experience in a customer service or sales role is essential.</li> <li>Experience in a B2B environment is an advantage.</li> <li>Experience in the promotional products industry is a plus but not required.</li> </ul>Skills & Competencies <ul> <li>Languages – Native-level or near-native English language skills are required, particularly in spoken communication, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential</li> <li>Strong customer service mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving skillsand ability to make decisions quickly under pressure.</li> <li>Excellent attention to detail and a high level of accuracy.</li> <li>Strong organisational and time management skills with the ability to prioritize effectively.</li> <li>Ability to work with urgency in a fast-paced and dynamic environment.</li> <li>Team playerwith the abilityto collaborate cross-functionally.</li> <li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Marketing Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal opportunity employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-NG1 #LI-Onsite </div>

0 to 0 years Bayt

Customer Support Agent

On-site - Tunisia - Tunis 7 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent DACH Market - Day Shift Location: Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Primary responsibilities   Customer Support & Communication <ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul>Pre-Order Support <ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul>Post-Order Support <ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory backorders where required.</li></ul>Issue Resolution & Escalation Management <ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul>Cross-Functional Collaboration <ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul>Administration & Performance <ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul>Additional Duties <ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul>Administration &Performance <ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul>Additional Duties <ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul> Requirements & Qualifications <ul><li>Languages – Native-level or near-native German language skills are required, particularly in spoken communication, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. </li><li>Intermediate to Upper Inermediate written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-AA1 #LI-Onsite </div>

0 to 0 years Naukri Gulf

Outbound Sales Account Manager

On-site - Tunisia - Tunis 9 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Title: Outbound Sales Account Manager - North American Market (Evening Shift) Location: Tunis, Tunisia Working Hours: Monday to Friday: 2.00 PM- 11.00 PM Report to: Contact Centre Supervisor Overview: This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Act as a trusted advisor for high-value customers, offering personalized support ensuring strong relationships and high retention Personalize communication using CRM data, previous order history, and customer profiles Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty. Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, meet or exceed performance KPIs Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives Maintain detailed documentation of customer interactions and outcomes. Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions Promote new products, offers, and marketing campaigns while staying informed on industry trends Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance Share client success stories or feedback with relevant teams to drive continuous improvement Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: Transportation Support: Shuttle service for a stress-free commute Health Insurance: Comprehensive medical coverage to support your well-being Meal Vouchers: Daily meal support to make your workdays easier. Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team. Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite</div></section><section>Desired Candidate Profile<ul><li>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets.</li><li>Excellent communication and negotiation skills in English (written and spoken).</li><li>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</li><li>Strong organizational skills with attention to detail, ensuring effective follow up and documentation.</li><li>Team player with a proactive attitude and willingness to learn and grow</li></ul></section>

0 to 0 years Bayt

Outbound Sales Account Manager

On-site - Tunisia 9 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Outbound Sales Account Manager - North American Market (Evening Shift) Location: Tunis, Tunisia Working Hours: Monday to Friday: 2.00 PM- 11.00 PM Report to: Contact Centre Supervisor Overview: This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will  play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration.  Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities <ul> <li>Act as a trusted advisor for high-value customers, offering personalized support ensuring strong relationships and high retention </li> <li>Personalize communication using CRM data, previous order history, and customer profiles</li> <li>Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty.</li> <li>Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, meet or exceed performance KPIs </li> <li>Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives </li> <li>Maintain detailed documentation of customer interactions and outcomes.</li> <li>Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets </li> <li>Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions</li> <li>Promote new products, offers, and marketing campaigns while staying informed on industry trends </li> <li>Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance</li> <li>Share client success stories or feedback with relevant teams to drive continuous improvement</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications <ul> <li>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets. </li> <li>Excellent communication and negotiation skills in English (written and spoken). </li> <li>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</li> <li>Strong organizational skills with attention to detail, ensuring effective follow up and documentation. </li> <li>Team player with a proactive attitude and willingness to learn and grow</li> </ul> What we Offer  At Pens.com, we are committed to supporting our employees both professionally and personally by offering: <ul> <li>Transportation Support: Shuttle service for a stress-free commute</li> <li>Health Insurance: Comprehensive medical coverage to support your well-being</li> <li>Meal Vouchers: Daily meal support to make your workdays easier.</li> <li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li> <li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite </div>

0 to 0 years Bayt

Support Agent

On-site - Tunisia 24 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Processing Support Agent – UK Market (Day Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   <ul> <li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li> <li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li> <li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li> <li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li> <li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email. </li> <li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li> <li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production. </li> <li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify. </li> <li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc) </li> <li>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Perks of the Day Shift <ul> <li>Collaborate in real time with cross-functional and international teams.</li> <li>Enjoy a structured schedule aligned with business hours.</li> </ul> Requirements & Qualifications <ul> <li>Attention to detail – strong accuracy, reading, comprehension and listening skills are critical</li> <li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li> <li>Languages - Proficient written and oral (in English) is essential. </li> <li>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential </li> <li>Customer Service Focus - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</li> <li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li> <li>Excellent organization and time-management skills are also essential</li> <li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products. Experience using the Matrix/GOPA entry app is an advantage.</li> </ul> What we Offer  At Pens.com, we are committed to supporting our employees both professionally and personally by offering: <ul> <li>Transportation Support: Shuttle service for a stress-free commute</li> <li>Health Insurance: Comprehensive medical coverage to support your well-being</li> <li>Meal Vouchers: Daily meal support to make your workdays easier.</li> <li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li> <li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Employee Testimonial “Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.” — Sirine K. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-AA1 #LI-Onsite </div>

0 to 0 years Bayt

Customer Support Agent

On-site - Tunisia 14 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent – EU (Day Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   Customer Support & Communication <ul> <li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li> <li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li> <li>Proactively communicate updates and manage customer expectations throughout the order process.</li> </ul> Pre-Order Support <ul> <li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li> <li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li> <li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li> </ul> Post-Order Support <ul> <li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li> <li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li> <li>Create redo orders, production requests, and factory back orders where required.</li> </ul> Issue Resolution & Escalation Management <ul> <li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li> <li>Process credit memos and coordinate corrective actions where necessary.</li> <li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li> <li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li> </ul> Administration & Performance <ul> <li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li> <li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li> <li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li> </ul> Additional Duties <ul> <li>Comply with all company policies, procedures, and safety regulations.</li> <li>Maintain a clean and organized work environment.</li> <li>Support additional tasks and projects as required by management.</li> <li>Must be available to handle inbound and outbound communications (internal and external).</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications Experience <ul> <li>Previous experience in a customer service or sales role is essential.</li> <li>Experience in a B2B environment is an advantage.</li> <li>Experience in the promotional products industry is a plus but not required.</li> </ul> Skills & Competencies <ul> <li>Languages – Native-level or near-native English  language skills are required, particularly in spoken communication, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential</li> <li>Strong customer service mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li> <li>Excellent attention to detail and a high level of accuracy.</li> <li>Strong organizational and time management skills with the ability to prioritize effectively.</li> <li>Ability to work with urgency in a fast-paced and dynamic environment.</li> <li>Team player with the ability to collaborate cross-functionally.</li> <li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal opportunity employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together </div>

0 to 0 years Naukri Gulf

Procurement and Logistics Coordinator

On-site - Tunisia - Tunis 14 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Why this role mattersAs Procurement and Logistics Coordinator, you will play a key role in ensuring the successful delivery of renewable energy projects by coordinating procurement and logistics activities across project phases. You will support project teams through vendor onboarding, procurement processes, contract administration, logistics planning, importation activities, and supplier coordination to ensure projects are executed safely, efficiently, and on schedule.What you'll be doingIn this role, you will:<ul><li>Coordinate procurement activities including vendor onboarding, RFPs, bid evaluations, and contract administration.</li><li>Support project execution by maintaining logistics schedules and delivery plans.</li><li>Manage customs and importation documentation for project deliveries in Tunisia.</li><li>Track supplier deliveries and align logistics activities with project requirements.</li><li>Review invoices against contracts, purchase orders, and delivery documentation.</li><li>Coordinate local procurement activities and prepare purchase orders.</li><li>Ensure project documentation, warranties, spare parts, and handover requirements are completed and transferred to Operations & Maintenance teams.</li><li>Contribute to continuous improvement of procurement and logistics processes and operating systems.</li></ul>Your work will support real decisions, real assets, and real operational outcomes.What you'll gain<ul><li>Professional growth through ownership, exposure, and meaningful contribution from day one.</li><li>Hands-on experience in a role where the challenge is energising, fast-moving, meaningful, and built on learning through doing.</li><li>Exposure to large-scale renewable energy projects across the project lifecycle.</li><li>Opportunity to develop expertise in international procurement, logistics, and supply chain operations within the renewable energy sector.</li></ul></div></section><section>Desired Candidate ProfileExperience and qualifications<ul><li>Bachelor or Master's Degree in Supply Chain Management, Logistics, or a related field.</li><li>Minimum 3 years of experience in procurement, logistics, or supply chain coordination.</li><li>Experience working with procurement operating systems and ERP solutions such as SAP or D365.</li><li>Knowledge of logistics, customs, and importation processes in Tunisia.</li><li>Strong organizational, analytical, and stakeholder management skills.</li><li>Fluent in English, spoken and written.</li></ul></section>

0 to 0 years Bayt

Procurement and Logistics Coordinator

On-site - Tunisia 14 July 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that we bring the energy - the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you.  Ready to make an impact? Why this role matters As Procurement and Logistics Coordinator, you will play a key role in ensuring the successful delivery of renewable energy projects by coordinating procurement and logistics activities across project phases. You will support project teams through vendor onboarding, procurement processes, contract administration, logistics planning, importation activities, and supplier coordination to ensure projects are executed safely, efficiently, and on schedule. What you'll be doing In this role, you will: <ul> <li>Coordinate procurement activities including vendor onboarding, RFPs, bid evaluations, and contract administration.</li> <li>Support project execution by maintaining logistics schedules and delivery plans.</li> <li>Manage customs and importation documentation for project deliveries in Tunisia.</li> <li>Track supplier deliveries and align logistics activities with project requirements.</li> <li>Review invoices against contracts, purchase orders, and delivery documentation.</li> <li>Coordinate local procurement activities and prepare purchase orders.</li> <li>Ensure project documentation, warranties, spare parts, and handover requirements are completed and transferred to Operations & Maintenance teams.</li> <li>Contribute to continuous improvement of procurement and logistics processes and operating systems.</li> </ul> Your work will support real decisions, real assets, and real operational outcomes. What you'll gain <ul> <li>Professional growth through ownership, exposure, and meaningful contribution from day one.</li> <li>Hands-on experience in a role where the challenge is energising, fast-moving, meaningful, and built on learning through doing.</li> <li>Exposure to large-scale renewable energy projects across the project lifecycle.</li> <li>Opportunity to develop expertise in international procurement, logistics, and supply chain operations within the renewable energy sector.</li> </ul> What you'll bring Experience and qualifications <ul> <li>Bachelor or Master's Degree in Supply Chain Management, Logistics, or a related field. </li> <li>Minimum 3 years of experience in procurement, logistics, or supply chain coordination. </li> <li>Experience working with procurement operating systems and ERP solutions such as SAP or D365. </li> <li>Knowledge of logistics, customs, and importation processes in Tunisia.</li> <li>Strong organizational, analytical, and stakeholder management skills. </li> <li>Fluent in English, spoken and written.</li> </ul> What it's like to work at Scatec At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy.  If you are motivated by helping deliver renewable energy projects through strong procurement, logistics coordination, and operational excellence, this could be a strong next step in your career. What we offer At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition. We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams.  Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs. We review applications on an ongoing basis. </div>

0 to 0 years Bayt

HV Procurement and Contract Administrator

On-site - Tunisia 1 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Overview At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that we bring the energy - the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you. Ready to make an impact? Why this role matters As an HV Procurement and Contract Administrator, you will play a key role in supporting the successful delivery of High Voltage (HV) projects by ensuring robust contract administration and commercial management practices across the project lifecycle. The role supports the Solutions organization by overseeing Contracts Administration activities and ensuring that construction and supply contracts are effectively implemented, managed, and controlled. You will provide direct support to the relevant Procurement and Contract Manager / Supply Chain Manager / Project Manager across development, structuring, and execution phases. The role ensures contractual compliance, supports risk mitigation, and contributes to cost and schedule control through structured contract management. As a trusted partner to project teams, you will help address contractual matters proactively, support decision-making with accurate reporting, and ensure effective communication with contractors and subcontractors. This is a role for someone who wants to combine technical contract expertise with project execution, gain exposure in a global renewable energy company, and contribute to impactful infrastructure projects. What you’ll be doing In this role, you will: <ul> <li>Support the development and implementation of contract and procurement strategies aligned with project objectives.</li> <li>Assist in preparing and structuring EPC contracts and subcontracts in collaboration with legal, project management, supply chain, and technical teams.</li> <li>Support contractor prequalification, tendering processes, bid evaluation, and contract negotiations in line with procurement strategies and compliance requirements.</li> <li>Contribute to the administration of construction and supply contracts, ensuring adherence to agreed contractual frameworks.</li> <li>Manage contractual correspondence, including notices and communications with contractors and subcontractors.</li> <li>Monitor contractor performance, assess progress payments, and support the management of variations, claims, and extensions of time.</li> <li>Contribute to the preparation of project reports, including contract status, risks, claims, and cash flow forecasts, in collaboration with Project Control.</li> <li>Support the identification, assessment, and mitigation of contractual risks throughout the project lifecycle.</li> <li>Collaborate closely with project management, construction, supply chain, legal, and other stakeholders to ensure effective contract execution.</li> <li>Participate in resolving contract-related issues and disputes to maintain project progress and alignment with objectives.</li> </ul> Your work will support real decisions, real assets, and real operational outcomes. What you’ll gain <ul> <li>Hands-on experience in contract administration within large-scale HV and renewable energy projects</li> <li>Exposure to international project environments and cross-functional collaboration</li> <li>Professional growth through responsibility, ownership, and real project impact</li> <li>The opportunity to build expertise in EPC contracts, FIDIC frameworks, and commercial management</li> </ul> What you’ll bring <ul> <li>Bachelor’s or master’s degree in a relevant technical or commercial discipline.</li> <li>Minimum of 5 years’ experience in Construction Contract Administration within organizations with strong procurement and Supply Chain Management practices.</li> <li>Comprehensive knowledge of: Contract suites, including NEC, GCC, and FIDIC; EPC contractor scope of work; EPC contractor schedules, including related activities and deliverables</li> <li>Project Management qualification (desirable) </li> <li>Quantity Surveying education and relevant experience (desirable) </li> <li>Relevant training in the FIDIC contractual framework and/or other internationally recognized contract standards</li> </ul> Advantageous: <ul> <li>Technical or legal supplementary qualification</li> <li>Experience in multi-contractor, international project environments</li> </ul> What it’s like to work at Scatec At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy. If you are motivated by managing complex contractual environments, working closely with multiple stakeholders, and contributing to the successful delivery of large-scale energy projects, this could be a strong next step in your career. What we offer. At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition. We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs. We review applications on an ongoing basis. </div>

0 to 0 years Naukri Gulf

HSE and Sustainable Development Manager

On-site - Tunisia - Tunis 6 July 2026

Research & Development

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Activities Finality of the position? Identify, evaluate and control all risks: working conditions, safety of people and equipment. The impact of industrial activity on the environment? Operate the safety and environmental management system. Position dimension? Implement HSE procedures and policies in compliance with HSE Management System requirements? Raise awareness among all site personnel on compliance with HSE procedures? Main Activities? Ensure the implementation and updating of IPE related to significant energy uses. Ensure monitoring of SER, current IPE values, values of all relevant factors at predetermined intervals. Define energy targets. Adjust and compare current IPE values with SER and energy targets. Assist in defining and applying objectives for industrial risk prevention safety according to the regulatory context and site safety policy. Provide operational support to all internal departments to ensure compliance with safety and environmental requirements. Maintain permanent monitoring of regulatory changes related to hygiene, health, safety, environment, and working conditions; analysis of regulatory, normative, and other requirement compliance and application. Monitor safety and environmental indicators and implement corrective and preventive actions necessary in case of non-achievement of objectives. Assist in establishing and implementing (with operational management) an HSE improvement program. Analyze risks related to positions and the site and implement necessary measures to control them. Update the risk analysis table and evaluate the control level. Analyze aspects/impacts and implement necessary measures to control them. Update the aspect analysis table and evaluate the control level. Participate with different departments in the design of workstations, the choice of equipment, the definition of methods and processes that respect safety and the environment. Monitor hygiene/health/safety/environment suggestions, analyze near misses/care/accidents to determine causes and necessary corrective and preventive measures. Implement and monitor action plans in hygiene, safety, and environment. Assist in establishing, updating, and implementing procedures in hygiene, safety, and environment. Design and conduct internal training actions to raise teams' awareness of HSE risk prevention. Drive improvement actions and ensure HSE targets are met. Ensure monitoring of energy collection plans and measurement of IPE related to energy uses. Report performance and improvement suggestions to management and the energy management team. Conduct HSE self-inspections to identify and correct HSE risk situations concerning personnel and external companies, whether they are malfunctions, behaviors, or related to equipment or procedures (audits). Participate in CSST meetings, safety correspondents. Waste management in its final phase. Site safety monitoring and management. Ensure compliance with legal, regulatory, and conventional provisions relating to occupational safety. Supervise the execution of occupational safety programs. Inspect workplaces to detect and report hazards to prevent risks and ensure the use of preventive measures. Identify causes of work accidents and present proposals to prevent them and ensure worker safety within the company. Train workers in the use of preventive equipment. Conduct awareness and preventive education dissemination among workers.</div></section><section>Desired Candidate ProfileTraining and technical skills: Master's degree in HSE with at least 6 years of experience in a similar position. Good knowledge of the company, its processes, and work organization. Knowledge and understanding of HSE regulations. Ability to analyze risks/aspects to evaluate impacts and define action plans. Knowledge of concepts related to improving working conditions: noise pollution, risks related to electrical equipment and installations, ventilation and pollutant capture. Knowledge of collective and individual protection devices. Ability to lead first intervention and/or first aid teams. Manage priorities, especially in terms of safety. Clearly write procedures and instructions. Raise awareness and train teams. Conduct internal audits and perform subcontractor audits according to the Safering and ISO 14001 standard. Monitor indicators, report on developments, and propose improvements. Project management and planning skills. Good technical knowledge in the HSE field to effectively communicate with operational teams. Knowledge of Hutchinson's 12 essentials. Knowledge of ISO 14001 V 2015 standard. Develop and track relevant dashboards. Master UES, IPE related to its activity. Professional aptitudes: Adapt to changes. Communicate orally and in writing by adapting to different cultures. Curiosity and good synthesis skills to conduct relevant monitoring. Regulatory on HSE themes and technological innovations. Have a sense of relationships and diplomacy. Work in a team, explain, train. Anticipate problems or react quickly to them. Organize oneself, demonstrate rigor. Have a sense of responsibility, rigor, and transversal management.</section>

0 to 0 years Bayt

Site Director

On-site - Tunisia 17 July 2026

Oil, Gas & Energy

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : You are responsible for the factory's operation, ensuring the delivery of high-quality products in line with company requirements, customer commitments, local regulatory requirements, and group operational standards. You ensure the general management of the site across all activities: production, packaging, storage, warehousing, shipping, maintenance coordination, quality, HSSE, human resources management, cost control, and continuous improvement. Within the framework of the Joint Venture and considering the operational control exercised by one of the JV entities, you must also ensure compliance with applicable governance requirements, delegation of powers, reporting obligations, confidentiality principles, and the separation of legal entities specific to the joint venture. Required profile : <ul><li>Significant experience in industrial site management.</li><li>Experience in a plant for oil packaging, energy, chemicals, consumer goods manufacturing, or a similar industrial environment is strongly desired.</li><li>Solid experience in HSSE leadership, operational excellence, quality management, maintenance coordination, and human resources management.</li><li>Experience in a multinational, matrix, or joint venture environment would be an asset.</li><li>Experience in audits, Management of Change, incident investigations, risk management, and continuous improvement programs.</li><li>Proven ability to lead operational teams, manage subcontractors, and coordinate with multiple support functions.</li></ul> </div>

0 to 0 years Naukri Gulf

Lead Specialist HR Analytics, Workforce Planning & Reporting

On-site - Tunisia - Tunis 6 July 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> Company Description LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world </div> <div> Job Description - Defines the concept for data quality control and supports the improvement of HR data - Monitors data quality of process execution and process KPIs; consolidates and monitors HR KPIs, e.g. fluctuation, sickness, recruiting time - Defines harmonized HR KPIs and reports - Defines and implements HR Controlling - KPIs & reporting- processes and guidelines and monitors their adherence - Creates the company s headcount report - Manages external reporting to institutions, etc. - Manages, creates, analyzes, tracks, defines measures for internal reporting e. g. HR Board Report, Headcount Tracking - Monitors positions and headcounts against budget planning and target settings - Identifies global trends in digitalization and benchmarks in order to improve workforce planning and reporting - Manages the personnel planning tool - Provides trainings for HR Controlling subjects, e.g. KPIs, analyses - Provides HR analytics and controlling consultancy & expertise to contribute to the development of the knowledge base and implement innovative best practices </div> <div> Qualifications and Experience <ul> <li>University Degree </li> <li>First experience in reporting, data analysis, or HR is considered an advantage</li> <li>Good knowledge of Microsoft Excel, PowerPoint, and SAP; knowledge of SuccessFactors is a plus</li> <li>Structured, detail-oriented, and well-organized working style</li> <li>Strong analytical mindset with an affinity for working with data</li> <li>Very good English skills, both written and spoken</li> <li>Reliable team player with strong organizational and coordination skills</li> <li>Ability to work in an operational HR Analytics environment </li> </ul> </div> <div> Interested? <div> </div></div></div></section>

0 to 0 years Naukri Gulf

Accountant

On-site - Tunisia - Tunis 2 July 2026

Accounting, Finance & Banking

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> Company Description LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world </div> <div> Job Description - Performs activities in defined parts of process area "manage actuals" for country (accounts payables / accounts receivables) - Performs all relevant transactions for defined area of responsibility in finance ERP platform and maintains system settings and structures for country - Performs reporting and supports financial audits for country - Prepares and executes procedural or work instructions for country - Works in compliance with standards, segregation of duties, internal controls and key controls for area of responsibility - Ensures punctuality and quality of work for area of responsibility - Supports implementation and development and works with new technologies and best practices for country </div> <div> Qualifications and Experience University Degree in Accounting or Similar Field Functional Accounting Expertise: <ul> <li>Accounts Payable and Accounts Receivable management</li> <li>General Ledger operations</li> <li>Invoicing and regulatory accounting processes</li> </ul> Process & Compliance Knowledge: <ul> <li>Process management and internal controls</li> <li>Segregation of duties and regulatory compliance</li> <li>Standards, procedures, and rules implementation</li> </ul> Technical & System Skills: <ul> <li>ERP systems proficiency</li> <li>Financial reporting and analysis tools</li> <li>Advanced spreadsheet and data management capabilities</li> </ul> Planning & Analysis: <ul> <li>Financial reporting and audit support</li> </ul> **Language Requirements: <ul> <li>English (B2)</li> </ul> </div> <div> Interested? <div> Apply now All jobs </div> People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</div></div></section>

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