Speech And Language Therapist Jobs in Tunisia 2026 - Apply Now

0 to 0 years Bayt

Sales Executive

On-site - Tunisia 14 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips. About the Role As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness. What You Will Do <ul><li>Develop assigned markets and grow revenue across leisure, corporate, and group segments </li><li>Proactively identify and secure new business opportunities through strategic sales activities </li><li>Build and maintain strong, long-term relationships with clients and partners </li><li>Manage and grow existing accounts to maximize revenue and market share </li><li>Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement </li><li>Conduct client meetings, site inspections. </li><li>Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals </li><li>Analyze market trends, competitor activities, and provide insights to support strategy </li><li>Maintain accurate data and account management within CRM systems (e.g., Salesforce) </li><li>Collaborate with internal teams to ensure seamless service delivery and guest satisfaction </li></ul>What You Bring <ul><li>Minimum 2 years of experience in luxury hotel sales or a related commercial role </li><li>Proven track record in achieving revenue targets and developing business </li><li>Strong negotiation, presentation, and relationship-building skills </li><li>Strategic, analytical, and results-driven mindset </li><li>Excellent communication skills in English (additional languages are an advantage) </li><li>Good understanding of local market trends and competitor landscape </li><li>Proficiency in Microsoft Office and CRM systems. </li><li>Strong organizational skills and ability to manage multiple priorities </li></ul>What We Offer <ul><li>Competitive remuneration package that reflects your skills. </li><li>Outstanding Training & Development programs, including personalized learning pathways, cross training, and access to world class internal learning platforms. </li><li>Global travel benefits, including complimentary and preferred employee rates at Four Seasons hotels and resorts around the world - an opportunity to discover our properties as our guests do. </li><li>Complimentary employee meals and business attire cleaning, so you can focus fully on your day without extra worries. </li><li>A workplace culture grounded in respect, care, and genuine connection, where you are valued as an individual and supported to bring your best every day. </li></ul> </div>

0 to 0 years Bayt

Web Customer Retention Specialist

Remote - Tunisia 2 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Retention Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What You Will Do: Manage and optimize the return journey from the customer’s first request to final resolution; Convert refund requests into exchanges, replacements, store credit, or upsell opportunities; Build retention scripts and save-offer playbooks based on customer intent and return reason; Build strong and lasting customer relationships; Monitor the online customer journey and identify friction points in product pages, checkout, post-purchase, and return flows; Support customers through chatbot and live calls to improve resolution rates and reduce the need for returns; Collaborate with Marketing, CX, Product, and Webstore teams to improve the post-purchase experience and reduce friction; Handle sensitive customer data with care and security. What you need to succeed in this role: Excellent English communication skills (at least C1 level for both spoken and written) ; Minimum 2 years of experience in Customer Support, Customer Success, Retention, or eCommerce operations ; Commercial mindset with a focus on saving revenue, reducing returns/refunds where appropriate, and improving the overall customer experience; Comfortable negotiating and presenting alternatives (exchanges, upgrades, store credit, etc. ) to achieve retention outcomes; Hands-on experience with CRM systems, chatbot tools, ticketing systems, and/or call center workflows; Ability to configure and optimize basic workflows, scripts, and dashboards within these tools; Strong ability to work cross-functionally with Customer Support, IT, Marketing, Product, and Webstore teams; Analytical ability to identify patterns, recurring issues, and improvement opportunities in customer behavior and processes; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Benefits: Fixed schedule: Monday–Friday, 3 PM–11 PM CET; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Retention Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code: 345 </div>

0 to 0 years Naukri Gulf

AI Community Enabler Tech Expert & Change Manager

On-site - Tunisia - Tunis 25 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> 1. Technical enablement & expertise<ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs.</li><li>Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul>2. Community building, change & adoption<ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul>3. Collaboration between business, IT & AI<ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section>Desired Candidate Profile<ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul></section>

0 to 0 years Bayt

Graduate

On-site - Tunisia 6 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Tunis Global Support Graduate with French/English This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Joining HPE in a graduate role is an excellent opportunity for a self-motivated, proactive individual to grow with us and help us drive continued success globally. We are looking for a Technical Support Graduate with French & English languages to join our Customer Solution Center. This role is perfect for someone early in their career with a passion for technology, strong communication skills, and a problem-solving mindset. You'll be part of a dynamic team that provides remote technical support, solves real-world IT challenges, and contributes to delivering exceptional customer experiences. What you'll do: <ul><li>Deliver remote technical support to customers, partners, and HPE employees, resolving hardware and software issues via phone and digital channels</li><li>Troubleshoot and resolve incidents on various HPE technologies, ensuring cases are managed efficiently and customer satisfaction is maintained</li><li>Collaborate with experienced team members and escalate more complex issues when necessary</li><li>Document case summaries and resolutions, contributing to HPE’s Knowledge Management System (KMS)</li><li>Continuously build knowledge on HPE technologies, tools, and processes</li><li>Play a key role in customer success by proactively identifying common issues and sharing prevention strategies</li></ul> About you: <ul><li>Recently completed a Bachelor’s or Master’s degree in IT, Computer Engineering, or a related field</li><li> Excellent communication skills in French & English (written and spoken)</li><li>A problem-solving mindset and interest in delivering exceptional customer support</li><li>Good communication skills are essential to be succesfull in your day to day activity</li><li>Comfortable working in a dynamic, international, and remote-first environment</li><li>Able to handle pressure and prioritize tasks effectively</li><li>A collaborative team player with a proactive attitude and eagerness to learn</li><li>Basic understanding of computing, storage, or peripheral systems is a plus</li></ul> What we’d prefer you bring: <ul><li>Curiosity for emerging technologies and a desire to grow in the IT support space</li><li>A commitment to providing outstanding service and a strong sense of accountability</li><li>Experience in customer-facing roles (internships, part-time jobs, or campus involvement)</li><li>Motivation to build a career in a global tech company</li><li>A collaborative spirit and strong interpersonal skills</li><li>Comfort with working in hybrid or fully remote environments</li></ul> What you can expect from us: <ul><li>Initial extensive onboarding to support you with adjusting into the role</li><li>Ongoing learning and development throughout the duration of the program</li><li>Be mentored by at least one senior member of the team and after two years in the program you can grow into a true professional with valuable relationships and international working experience </li><li>Competitive salary and great benefits</li><li>Great work-life balance including hybrid working and Wellness Fridays initiative</li></ul> #LI-Hybrid Additional Skills: Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Software Development {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #tunisia Job: AdministrationJob Level: Entry HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately. </div>

0 to 0 years Bayt

Credit Administrator

On-site - Tunisia 9 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Credit Administrator processor - Day shift  Location: Tunis, Tunisia Report to: Quality Leader Overview: At National Pen, we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products.  With a workforce from over 30 different countries and 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful. If you have the desire to be successful, exceeding targets and work in a team-based organization, please apply below. The Quality Inspector and Credit Processor should be highly motivated and analytical with strong focus on attention to detail thus ensuring, internal and external, customer satisfaction. You will be responsible for inspecting product outputs, identifying mistakes or non-compliance issues and process credit notes to customers. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities <ul><li>Perform detail checks on customer orders to capture the highest level of accuracy and detail. </li><li>Provide feedback across all levels of the organization including supervisors and sales team on any issues.</li><li>Identify, discuss and resolve issues</li><li>Provide actionable data to various support groups as needed</li><li>Work independently whilst working within the team</li><li>Support process and quality improvements in the Contact Centre</li><li>Identify order/product opportunities and issues, then determine when escalation is necessary</li><li>Investigate and respond to all quality issues</li><li>Perform verification and process of credit</li><li>investigate customer complaints and non-conformance issues</li><li>Prepare and submit reports to the quality management team</li><li>Solve practical problems and deal with a variety of variables in situations.</li><li>Define problems, collect data, establish facts, and draw valid conclusions.</li></ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications <ul><li>A minimum of 1 year experience in a similar role</li><li>A fluent level in English is a must</li><li>Contact Centre experience is required</li><li>Knowledgeable of quality assessment processes is a plus</li><li>Self-motivated and goal oriented</li><li>Strong Communication Skills</li><li>Advanced MS office (Excel / Power Point /Word)</li></ul> What we Offer  At Pens.com, we are committed to supporting our employees both professionally and personally by offering: <ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-SN1 #LI-Onsite </div>

0 to 0 years Bayt

Support Agent

On-site - Tunisia 24 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Processing Support Agent – UK Market (Day Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   <ul> <li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li> <li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li> <li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li> <li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li> <li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email. </li> <li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li> <li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production. </li> <li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify. </li> <li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc) </li> <li>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Perks of the Day Shift <ul> <li>Collaborate in real time with cross-functional and international teams.</li> <li>Enjoy a structured schedule aligned with business hours.</li> </ul> Requirements & Qualifications <ul> <li>Attention to detail – strong accuracy, reading, comprehension and listening skills are critical</li> <li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li> <li>Languages - Proficient written and oral (in English) is essential. </li> <li>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential </li> <li>Customer Service Focus - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</li> <li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li> <li>Excellent organization and time-management skills are also essential</li> <li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products. Experience using the Matrix/GOPA entry app is an advantage.</li> </ul> What we Offer  At Pens.com, we are committed to supporting our employees both professionally and personally by offering: <ul> <li>Transportation Support: Shuttle service for a stress-free commute</li> <li>Health Insurance: Comprehensive medical coverage to support your well-being</li> <li>Meal Vouchers: Daily meal support to make your workdays easier.</li> <li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li> <li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Employee Testimonial “Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.” — Sirine K. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-AA1 #LI-Onsite </div>

0 to 0 years Bayt

AI Community Enabler – Tech Expert & Change Manager

On-site - Tunisia 29 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company DescriptionLEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world Job DescriptionAre you excited by the potential of AI, automation, and low-code tools to transform how people work?  As an AI Community Enabler – Tech Expert & Change Manager, you will be both the technical backbone and the community catalyst of LEONI’s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users.  You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale – and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You’ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation.  This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.  1. Technical enablement & expertise <ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul>2. Community building, change & adoption <ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul>3. Collaboration between business, IT & AI <ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li></ul>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases Qualifications and ExperienceMust-have : · Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot · Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations). · Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat). Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus. · Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor,…), APIs and relational/non-relational databases is a plus. · Experience working with business users and translating their needs into technical solutions. · Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable. · Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change. · Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions). · Motivation for change management, digital adoption, internal communications, or community building. · Curious, self-driven, and eager to continuously improve, experiment, and learn new tools. Nice-to-have : · Experience with workflow and data automation tools (e.g. KNIME). · Experience in scaling solutions and driving automation/AI programs at scale. · Experience with design thinking, user journey mapping, or internal communication strategy. · Knowledge about governance topics (responsible AI, data ethics, GDPR). · Certifications in Microsoft Power Platform or AI/Automation tools. Benefits· You’ll be part of a cross-functional AI team with a startup spirit inside a global automotive supplier. · You’ll work closely with colleagues (AI Community Enabler, AI Engineers, IT, community leads) to ensure both technical and change success. · You will have the freedom to shape and grow a global citizen development and AI community, including its tools, technical foundation, and engagement formats. · You’ll have the freedom to explore new tools and propose our citizen development tech stack. · Your work can directly impact thousands of employees worldwide. · Environment that values initiative, experimentation, and scalability. · You’ll have room to grow, shape your role, and bring your own ideas to life. · Opportunities for acquiring new, role-related certifications. · Hybrid/remote flexibility with occasional global travel. </div>

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