Ticket Agent Jobs in Tunisia
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<p>Canny Vision builds AI-powered platforms across smart transportation, retail intelligence, and scalable video analytics. Our solutions combine edge AI, natural-language search, and computer vision to deliver actionable insights from real-time video data.</p><p> </p><p>What You’ll Do</p><ul><li>Own the product roadmap and feature prioritization across all Canny Vision products</li><li>Translate business goals and user feedback into actionable, technically feasible requirements</li><li>Coordinate between founders, engineering teams (AI, CV, fullstack), and early customers</li><li>Manage the product lifecycle: from discovery and specs to delivery and iteration</li><li>Define KPIs and success metrics; track and communicate progress</li><li>Collaborate with engineering and design to improve product usability and user experience</li><li>Help scope deployments and support edge-cloud integration efforts</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Who You Are</p><ul><li>You have 3+ years experience in a technical product management role, ideally in an early-stage AI, SaaS, or computer vision company</li><li>You understand the fundamentals of AI/ML, computer vision, and edge/cloud tradeoffs</li><li>You have working technical knowledge of Jakarta EE and backend service architecture</li><li>Solid experience with C++ programming is required</li><li>You can communicate effectively with both technical teams and non-technical stakeholders</li><li>You’re organized, proactive, and hands-on: able to work independently and with speed</li><li>(Bonus) Experience with smart city, mobility, or retail tech deployments</li><li>(Bonus) Background in software engineering or data science</li></ul><p> </p><p> </p><p>Why Join Us?</p><ul><li>Work on cutting-edge AI and software products in real-world environments</li><li>Contribute to cross-sector platforms with global potential</li><li>Collaborate with a sharp, motivated, mission-driven team</li><li>Flexible remote work with Toronto-based pilots and product rollouts</li></ul><p><br></p></div>
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<br>Job Description<br><br><p><strong>Key missions of the position: </strong></p><br><ul><li>Planning and Implementation of all the retrofits/maintenance & overhauling of products at Customer site</li><li>Align with customer out turn of Coaches or Locomotive in workshops, sheds & depots and secure maintenance of FT products as per the customer contract agreements</li><li>Maintain Environment, health and safety at workplace at customer site as per Wabtec Standard </li><li>Improve Customer response time </li><li>Cost Effectiveness by improving efficiency during overhauling and maintenance.</li></ul><p><strong>Main responsibilities:</strong></p><br><ul><li>Attend 5 Minutes Communication daily meeting with Site leader</li><li>Every day follow 2 min Safety warning at customer site</li><li>Execute all Field scheduled operations (retrofit, overhaul, maintenance etc.) in order to meet FT objectives and Customer requirements</li><li>Have knowledge of special tools required during Warranty attention & maintenance and use them effectively</li><li>Ensure efficiently use of site inventory required for maintenance and overhaul</li><li>Ensure feedback of field experience at all stages to improve reliability of the products</li><li>Ensure to get signed off in the form of joint notes from customer immediately after performing maintenance </li><li>Responsible of EHS (Environment, Health and Safety) organization & deployment</li><li>Maintain 5S at work place at customer site </li><li>Periodic reporting of the open points of Customer and follow ups till the action is closed</li></ul><p><strong>Qualification</strong></p><br><ul><li>Minimum BE/B Tech or Diploma in Engineering</li><li>Minimum 2-6 years of experience</li><li>Railway industry experience is preferred</li></ul><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
<h2 class="h5">Job description</h2>
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<br>Job Description<br><br><p><strong>Key missions of the position: </strong></p><br><ul><li>Planning and Implementation of all the retrofits/maintenance & overhauling of products at Customer site</li><li>Align with customer out turn of Coaches or Locomotive in workshops, sheds & depots and secure maintenance of FT products as per the customer contract agreements</li><li>Maintain Environment, health and safety at workplace at customer site as per Wabtec Standard </li><li>Improve Customer response time </li><li>Cost Effectiveness by improving efficiency during overhauling and maintenance.</li></ul><p><strong>Main responsibilities:</strong></p><br><ul><li>Attend 5 Minutes Communication daily meeting with Site leader</li><li>Every day follow 2 min Safety warning at customer site</li><li>Execute all Field scheduled operations (retrofit, overhaul, maintenance etc.) in order to meet FT objectives and Customer requirements</li><li>Have knowledge of special tools required during Warranty attention & maintenance and use them effectively</li><li>Ensure efficiently use of site inventory required for maintenance and overhaul</li><li>Ensure feedback of field experience at all stages to improve reliability of the products</li><li>Ensure to get signed off in the form of joint notes from customer immediately after performing maintenance </li><li>Responsible of EHS (Environment, Health and Safety) organization & deployment</li><li>Maintain 5S at work place at customer site </li><li>Periodic reporting of the open points of Customer and follow ups till the action is closed</li></ul><p><strong>Qualification</strong></p><br><ul><li>Minimum BE/B Tech or Diploma in Engineering</li><li>Minimum 2-6 years of experience</li><li>Railway industry experience is preferred</li></ul><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the overall guidance of the Chief of Mission (CoM) and direct supervision of the Head of Protection Division and in close coordination with relevant programme units, the Protection Information Management and Reporting Officer will support the coordination and implementation of protection data systems, internal and external reporting, protection data analysis, and inter-agency information sharing.</p><p><strong>Education</strong></p><ul><li>Master s degree in Information Management, Data Science, Science, Technology, Engineering and Mathematics (STEM) fields, Statistics, Biostatistics, Social Sciences, Development Studies, Political Sciences, or a related field from an accredited academic institution with two years of relevant experience; or</li><li><p>Bachelor s degree in one of the above fields with four years of relevant professional experience.</p><p></p></li></ul><p><strong>Experience</strong></p><ul><li>Proven experience in humanitarian information management, preferably in protection or migration settings. Experience in the development and management of databases and applications;</li><li>Demonstrated experience in producing high-quality internal and external reports, including donor reports, analytical briefs, and communications products that synthesize quantitative and qualitative protection data into compelling narratives;</li><li>Demonstrated experience managing protection data platforms (e.g. MiMOSA, RIMS or similar case management tools);</li><li>Experience working with United Nations (UN), International Organization for Migration (IOM), or Non-Government Organizations (NGOs) in humanitarian or migration settings is highly desirable;</li><li>Experience of information management work, particularly on data verification, validation, classification and transaction.</li></ul><p><strong>Skills</strong></p><ul><li>Proven analytical skills, including experience with data visualization tools (e.g., Power BI, Tableau, GIS);</li><li>Ability to support the delivery of technical trainings;</li><li>Demonstrated ability to work across a wide variety of sectors/teams on cross-cutting themes;</li><li>Good written and oral communication skills, effective in liaison and coordination with external partners;</li><li>Ability to organize work, work independently and prioritize work under pressure, coordinate multiple tasks, maintain attention to detail, and coordination with a variety of stakeholders;</li><li>Excellent qualitative and quantitative data analysis skills and demonstrated ability to produce high quality reports;</li><li>Good knowledge of protection principles, confidentiality standards, and data protection frameworks;</li><li>Proficiency in data management and analysis software (e.g., Power BI, Excel, SQL, R, Python, Kobo, ODK);</li><li>Knowledge and understanding of IOM s institutional approach on Protection Information Management (PIM);</li><li>Ability to work with and maintain strict confidentiality, when necessary.</li></ul><p><strong>Languages</strong><br><br>IOM s official languages are English, French and Spanish. All staff members are required to be fluent in one of the three languages.</p><p>For this position, fluency in English is required (oral and written).</p><p>Working knowledge of Arabic and another official UN language (Chinese, French, Russian, and Spanish) is an advantage.</p><p><strong>Required Competencies:</strong><br><br>IOM s competency framework can be found at this link Competencies will be assessed during the selection process.<br><br>Values - all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p><strong>Core Competencies behavioural indicators 2</strong></p><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p><strong>Managerial Competencies - behavioural indicators Level 2</strong></p><ul><li>Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision: Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Introduction/strong> /p> p> span>Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants./span> /p> p> span>IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at /span> span>IOM workplace culture | International Organization for Migration/span> /p> p> span>For the purpose of this vacancy, the following are considered first-tier candidates:/span> /p> p> span> 1. Internal candidates/span> /p> p> span> 2. Candidates from the following non-represented member states:/span> /p> p> span>Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Tuvalu, Vanuatu./span> /p> p> span> strong>Second tier candidates include:/strong> /span> /p> p> span>All external candidates, except candidates from non-represented member states of IOM./span> /p></strong></p><p></p></section>
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<span><strong>Job Title: </strong>Goldstar Email Support Agent (Evening Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to: </strong>Contact Centre Supervisor</span> <br> <span><strong>Overview of Role:</strong></span><br><span>The Email Support Agent is responsible for handling customer cases received via the Goldstar Orders inbox in Salesforce. This role focuses on timely categorization and resolution of cases to ensure smooth case flow and support for both the order processing and inbound support teams. The agent plays a critical part in maintaining service levels by ensuring fast and accurate handling of customer inquiries and order-related requests.</span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Categorizing Cases (tier 1):</span> <ul> <li><span>Accurately categorize all incoming customer emails (cases) in a timely manner.</span></li> <li><span>Prioritize achieving low resolution times to support our commitment to high service standards.</span></li> </ul></li> <li><span>Working Cases(tier 2):</span> <ul> <li><span>Monitor and manage all list views under each case category to ensure prompt follow-up and resolution.</span></li> <li><span>Validate case details and ensure all relevant information is included before forwarding to the appropriate processing team.</span></li> <li><span>Proactively manage "On Hold" cases by contacting customers (via email or phone when necessary) to retrieve missing information.</span></li> <li><span>Respond to general customer inquiries, such as tracking requests, order statuses, and other Level 1 concerns.</span></li> <li><span>Route non-care related inquiries (e.g., Sales, Goldstar Pay, etc.) to the correct departments.</span></li> <li><span>Maintain low case resolution times and close cases promptly to uphold service expectations.</span></li> <li><span>Monitor and meet all assigned KPIs and performance targets.</span></li> <li><span>Support additional email-related tasks as needed to ensure workflow efficiency.</span></li> </ul></li> </ul> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span>Minimum 1 year+ of experience in a contact Center or customer support environment.</span></li> <li><span>Minimum of 1 year seniority in National Pen is required.</span></li> <li><span>Minimum of 1 year seniority in GoldStar is needed.</span></li> <li><span>A fluent level of English is needed.</span></li> <li><span>Previous experience working with distributors/resellers is a strong plus.</span></li> <li><span>Proficiency in Microsoft Office Suite; familiarity with Oracle systems (GOPA/Matrix) and Salesforce, Symbee is preferred.</span></li> <li><span>High level of motivation and a strong drive to meet individual and team goals.</span></li> <li><span>Ability to work accurately and efficiently with data and numerical details in a fast- paced, performance-driven setting</span></li> <li><span>Strong problem-solving skills and adaptability to changing workflows.</span></li> <li><span>Excellent time management, organizational, and multitasking skills, with a proven ability to prioritize effectively.</span></li> </ul> <p><span>Must have no current PIP or active HR/Ops disciplinary actions on file.</span></p><br> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong>Equal Opportunity Employer</strong></span></p><br> <p><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span></p><br> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Performs activities in defined parts of process area "manage actuals" for country (accounts payables / accounts receivables) - Performs all relevant transactions for defined area of responsibility in finance ERP platform and maintains system settings and structures for country - Performs reporting and supports financial audits for country - Prepares and executes procedural or work instructions for country - Works in compliance with standards, segregation of duties, internal controls and key controls for area of responsibility - Ensures punctuality and quality of work for area of responsibility - Supports implementation and development and works with new technologies and best practices for country</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in Accounting or Similar Field</li><li>Functional Accounting Expertise: Accounts Payable and Accounts Receivable management General Ledger operations Invoicing and regulatory accounting processes</li><li>Process & Compliance Knowledge: Process management and internal controls Segregation of duties and regulatory compliance Standards, procedures, and rules implementation</li><li>Technical & System Skills: ERP systems proficiency Financial reporting and analysis tools Advanced spreadsheet and data management capabilities</li><li>Planning & Analysis: Financial reporting and audit support</li><li><strong>Language Requirements:</strong> English (B2)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects Maintain an executive document to track all request, changes, and action plans performed on credit reports Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings Prepare portfolio and related credit information for internal and external auditors Make evaluative judgements based on the analysis of factual information Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</p><p>Job Family Group: Operations - Services</p><p>Job Family: Credit Maintenance</p><p>Time Type: Full time</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications:</p><ul><li>Relevant experience required</li><li>Experience in credit operations or similar position</li><li>Knowledge of the processes, procedures and systems</li><li>Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain</li><li>Ability to work in a team-oriented environment</li></ul><p>Education:</p><ul><li>Bachelor s degree/University degree or equivalent experience</li></ul><p>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p></p></section>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Manages and supervises the Health, Safety, Environment & Energy org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth </p><br><br><br>Qualifications and Experience<ul><li>Master’s degree (Bac+5) or equivalent in HSE, Engineering (Industrial, Mechanical, Electrical, Chemical, Biology), Energy, or Environmental Management</li><li><p>5 years of experience in HSE, preferably in the automotive sector</p><br></li><li><p>Team management experience is a plus</p><br></li><li><p>Knowledge of ISO 14001, ISO 45001, ISO 50001</p><br></li><li><p>Skilled in risk assessments, incident investigations, internal audits, and KPI/action plan monitoring</p><br></li><li><p>Familiar with regulatory requirements</p><br></li><li><p>Language: Fluent French | English C1</p><br></li></ul><br> </div>
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<span></span><p>As the <strong>Catman Manager </strong>supporting <strong>Dollar General, </strong>you will be focused on building and sharing compelling stories that provide insight to how shopper behaviors are influencing our categories. You will collaborate with your internal and external partners to provide best in class understanding of the categories in which we compete. You will serve as the category and shopper expert by delivering insight-based engaging category presentations to influence decisions and deliver business results.</p><br> <p><em>This is a remote position based out of the Nashville Metro market.</em></p><br> <p><strong>Responsibilities:</strong></p><br>
<ul>
<li>Prioritize and represent shopper needs in all strategic and tactical decision-making.</li>
<li>Utilize customer-specific shopper behavior data and insights to develop and deliver actionable recommendations that drive category and Colgate solutions.</li>
<li>Integrate and analyze multiple data sources, including shopper data, proprietary insights, and Point-of-Sale (POS) data, to formulate robust, customer-specific recommendations.</li>
<li>Effectively communicate complex data, insights, and shopper behavior findings through compelling, fact-based narratives to influence customer and internal stakeholders.</li>
<li>Act as a trusted consultant to the customer, building strong, collaborative partnerships founded on mutual trust and integrity.</li>
<li>Collaborate effectively with internal Colgate-Palmolive teams and external broker partners to execute strategies and achieve shared business objectives.</li>
<li>Maintain a high level of curiosity to proactively seek out and identify opportunities for improvement, analyze results to determine the root cause of performance, and guide the team with data-driven insights.</li>
</ul> <p><strong>Required qualifications:</strong></p><br>
<ul>
<li>Bachelor's Degree </li>
<li>6+ years of Consumer, Shopper Insights, Shopper Behavior and/or Category Management Experience </li>
<li>Experience working with customer Shopper Behavior Data (Scintilla, Dunnhumby, Stratum, etc.) </li>
<li>Experience working with Household Panel data (Numerator, Nielsen Panel, etc.) </li>
<li>Experience working with a syndicated service (Nielsen, Circana) account </li>
</ul> <p><strong>Preferred qualifications:</strong></p><br>
<ul>
<li>Experience working in consumer product goods </li>
<li>Strong communication and story-telling skills tied to data and insights</li>
<li>Microsoft Office (excel) and/or Google Suite proficiency (i.e, Sheets, Slides, Docs) </li>
</ul>
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<br>Company Description<br><br><p><strong>Allergan Aesthetics</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><ul><li>Clinical Specialists for Facial Aesthetics.</li><li>Responsible for clinical training of HCPs, medical education, CMEs and other training initiatives within the zone.</li><li>Closely interact with the doctors and clinically facilitate them for performing BOTOX® and Juvederm™ procedures.</li><li>Closely work with the sales team and coordinate with them meeting their clinical facilitation needs.</li><li>Develop new injectors in conjunction with the sales team for respective zones.</li><li>Engage the HCPs on scientific discussions and product differentiation.</li><li>Drive execution of all regional and national medical education programs in close coordination with the sales team.</li><li>Take accountability for Zonal sales of the listed doctors.</li><li>Active involvement in all the training initiatives, ensuring compliance with the laid down SOPs and processes.</li><li>Daily reporting and weekly/monthly/quarterly reviews with the line manager.</li><li>Lead & execute market development initiatives to drive growth platforms.</li><li>Lead Professional Education Initiatives.</li><li>Drive Sales Training – recertification.</li><li>Identify Key Opinion Leaders (KOL) and execute KOL engagement initiatives</li></ul><br>Qualifications<br><br><ul><li>B.Pharma/ M.Pharma/ BDS</li><li>3 years of Sales/Training/ or clinical specialist experience in pharmaceuticals or healthcare sector with good command over English language and scientific terminology ·</li><li>Candidate with executive presence, excellent presentation skills and communication skills.</li></ul><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br>
</p>
<p>Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br>
</p>
<p>Takes responsibility for standard & governance adherence and process execution<br>
</p>
<p>Leads the direct reports in the area of responsibility<br>
</p>
<p>Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br>
</p>
<p>Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br>
</p>
<p>Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br>
</p>
<p>Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br>
</p>
<p><br></p>
<p>Functional accountability for Operations Quality on shift level<br>
</p>
<p>Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive)<br>
</p>
<p>Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs<br>
</p>
<p>Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>
<ul>
<li><strong>Level of Education: </strong>University<strong> </strong>degree</li>
<li><strong>Branch Of Study:</strong> Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li>
<li><strong>Experience:</strong> 3 years of experience in relevant field are necessary.</li>
<li><strong>Language:</strong> French, English</li>
<li><strong>Social competences:</strong> Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li>
<li><strong>Professional competences:</strong> Autonomy / Customer relationship skills / Priority management</li>
</ul>
</div><p></p></section>
<h2 class="h5">Job description</h2>
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<span> </span><p>At JTI we celebrate differences, and everyone truly belongs. <strong>46,000 people from all over the world</strong> are continuously building their unique success story with us.<strong> 83% of employees feel happy </strong> working at JTI.</p><br> <p>To make a difference with us, all you need to do is bring your <strong> human best.</strong></p><br> <p>What will your story be? Apply now! </p><br>
<p><strong>Learn more: jti.com</strong></p><br> <p><strong>Trade Marketing Representative</strong></p><br> <p>We are looking for a <strong>Trade Marketing Representative </strong>for a position located in <strong>Mahdia</strong> and reporting to Regional Trade Marketing Supervisor Center.</p><br> <p><strong>What you will be doing</strong>:</p><br>
<p>As a Trade Marleting Representative, your responsibilities will include:</p><br>
<ul>
<li>Carry out scheduled consumer and trade marketing programs</li>
<li>Recruit new customers</li>
<li>Build constructive customer relationships</li>
<li>Remain up to date with industry’s best practices</li>
<li>Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns</li>
<li>Produce layout plans for stores</li>
<li>Briefing staff on stock display and rotation to ensure every space is optimized</li>
<li>Ensure smooth running of the 121 activations</li>
</ul> <p><strong>Requirements:</strong></p><br>
<ul>
<li>College Diploma or equivalent</li>
<li>1-3 years experience in merchandising & sales.</li>
<li>Fluent French and Arabic. English is a plus</li>
<li>Trade marketing and POC consumer activation</li>
<li>Shelf space management</li>
<li>Deep knowledge of Customer services</li>
<li>Field intelligence, data gathering, KPI monitoring / reporting</li>
<li>Negotiation skills</li>
<li>Direct marketing techniques through one to one interaction and event programs.</li>
<li>Driving license</li>
</ul>
<p>Are you ready to join us? Build your success story at JTI. Apply now!</p><br>
<p>Next Steps:</p><br> <p>After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure: Phone screening with Talent Advisor > Assessment tests > Interviews > Offer. Each step is eliminatory and may vary by role type.</p><br> <p>At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Participate in risk analysis and criticality classification related to industrialization</font></font></p>
<p><font dir="auto" ><font dir="auto" >Contribute to the analysis of the manufacturability and inspectability of the product</font></font></p>
<p><font dir="auto" ><font dir="auto" >Participate in the development of the industrialization plan</font></font></p>
<p><font dir="auto" ><font dir="auto" >To carry out and/or contribute to the process risk analysis (e.g., process FMEA)</font></font></p>
<p><font dir="auto" ><font dir="auto" >Write the manufacturing, inspection, assembly and testing procedures</font></font></p>
<p><font dir="auto" ><font dir="auto" >Write the acceptance testing procedures</font></font></p>
<p><font dir="auto" ><font dir="auto" >Implement the production bills of materials in the ERP</font></font></p>
<p><font dir="auto" ><font dir="auto" >Prepare the documentation for the workstation as well as the specifications for packaging and preserving the product</font></font></p>
<p><font dir="auto" ><font dir="auto" >Complete the DVI-PPAP file with all the elements necessary for establishing the surveillance plan.</font></font></p>
<p><font dir="auto" ><font dir="auto" >Implement actions to mitigate the identified risks.</font></font></p>
<p><font dir="auto" ><font dir="auto" >Actively assist in the manufacturing of the first products under conditions representative of the series</font></font></p>
<p><font dir="auto" ><font dir="auto" >Supporting production teams in mastering the product/process relationship</font></font></p>
<p><font dir="auto" ><font dir="auto" >To ensure feedback on initial production runs regarding product definition, manufacturing process, and production resources</font></font></p>
<p><font dir="auto" ><font dir="auto" >Participate in the assessment of the state of readiness for mass production launch</font></font></p>
<p><font dir="auto" ><font dir="auto" >Assist in the manufacturing and quality control of FAI products</font></font></p>
<p><font dir="auto" ><font dir="auto" >Consolidate the data from the pre-capability studies (in connection with Quality Development, where applicable)</font></font></p>
<p><font dir="auto" ><font dir="auto" >Participate in FMEA process reviews</font></font></p>
<p><font dir="auto" ><font dir="auto" >Contribute to the development and monitoring of action plans aimed at addressing non-conformities identified during the manufacturing and control of FAI products</font></font></p>
<p><font dir="auto" ><font dir="auto" >Participate in the analysis of the causes of operational underperformance</font></font></p>
<p><font dir="auto" ><font dir="auto" >To deploy performance improvement plans</font></font></p>
<p><font dir="auto" ><font dir="auto" >Participate in the review and updating of the control plan and the Process FMEA</font></font></p>
<p><font dir="auto" ><font dir="auto" >Capitalize on and share the lessons learned from the industrialization project</font></font></p>
<p><font dir="auto" ><font dir="auto" >Participate in the closing of the industrialization project</font></font></p>
<p><font dir="auto" ><font dir="auto" >Contribute to project progress monitoring routines with the industrialization team (e.g., Visual Planning, Obeya)</font></font></p>
<p><font dir="auto" ><font dir="auto" >Participate, if necessary, in technical analyses and expertise related to product and/or process issues.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Autonomy and initiative</font></font></p>
<p><font dir="auto" ><font dir="auto" >Ability to convince</font></font></p>
<p><font dir="auto" ><font dir="auto" >Analytical, synthesis and structuring skills</font></font></p>
<p>Communication</p>
<p><font dir="auto" ><font dir="auto" >My mastery of the Microsoft Office suite</font></font></p><p></p></section>
<h2 class="h5">Job description</h2>
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Company Description<br><p>Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. With more than 34,000 employees, the company generated sales of CHF 11.2 billion in 2023.</p><br><br>Job Description<br><p><strong>Mission :</strong></p><br><p>The Sales Engineer infrastructure is responsible for leading and driving the sales team to achieve company revenue targets. This role includes setting strategic goals, managing the sales pipeline, and building strong client relationships. The ideal candidate will have proven experience in sales leadership, a strong understanding of sales processes, and the ability to motivate and inspire a team. The Sales Engineer infrastructure will play a critical role in developing sales strategies that align with business objectives and contribute to overall growth.</p><br><p><strong>Key Responsibilities and Accountabilities</strong></p><br><ul><li>Develop effective sales strategies to drive revenue growth and market expansion.</li><li>Take full ownership of the company’s sales target, setting clear and measurable objectives for the team to ensure quarterly and annual targets are met or exceeded.</li><li>Conduct regular reviews of sales targets, adjusting strategies as needed to ensure continuous progress.</li><li>Conduct regular analysis of market trends, customer needs, and competitor activity to adjust strategies as needed.</li><li>Oversee the management of the sales pipeline, ensuring accurate forecasting and alignment with targets.</li><li>Track, analyze, and report on team metrics, such as lead conversion rates and average deal size, to ensure consistent progress towards goals.</li></ul><br>Qualifications<br><p><strong>Engineering degree or 5 years of higher education in</strong>:</p><br><p>Civil engineering / Materials science / Process engineering /Industrial chemistry</p><br><p><strong>Key commercial skills</strong></p><br><p>Analysis of customer needs (companies, developers, construction, prefabrication)</p><br><p>Ability to translate site requirements into technical concrete solutions</p><br><p>B2B negotiation</p><br><p>Customer portfolio management</p><br><p>Drafting technical and commercial proposals</p><br><p>Site monitoring & technical after-sales service</p><br><p>Concrete & materials</p><br><p>Drafting technical and commercial proposals</p><br><p>Site monitoring & technical after-sales service</p><br><br>Additional Information<br><p><strong>Special requirements</strong></p><br><ul><li>Undertake such additional duties which may from time to time be required. </li><li>Work overtime when needed in after Working time or weekend.</li></ul><p>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Key ResponsibilitiesTechnical Presales Support Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.<br> Customer Engagement Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.<br> Solution Design & Documentation Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.<br> Collaboration Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.<br> Market & Product Knowledge Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.<br> Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.<br> Preferred Skills Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.<br>io, etc.). Relevant technical certifications are advantageous.<br> Soft Skills Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.<br> KPIs / Success Metrics Quality and timeliness of technical proposals.<br> Win rate contribution.<br> Customer satisfaction during presales engagements.<br> Accuracy of solution sizing and estimations.<br> Number of successful demos and POCs delivered.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; no work experience required.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Understanding Markets & Maximizing Revenue<br>• Identifies new reservations sales business to achieve personal and property revenue goals.<br>• Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the property based on market conditions and property needs.<br>• Monitors same day selling procedures to maximize room revenue and control property occupancy.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Conducting Daily Reservations Sales Activities<br>• Responds to incoming reservations sales opportunities for the property that are outside parameters of the .<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Uses sales resources and administrative/support staff effectively.<br>• Assists in monitoring group reservation forecast data.<br>• Coordinates with sales and Convention Services to process rooming lists and reservation cards.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Assists with monitoring accuracy of reservation sales orders within tracking systems.<br>• Tracks no-show reservations and processes charges as needed.<br>• Checks daily arrivals to ensure all necessary billing instructions are applied to reservations.<br>• Manages wait list and prioritizes order of wait list contacts to be made.<br>• Prepares work and maintenance orders.<br>Providing Exceptional Customer Service<br>• Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Provides excellent customer service consistent with the daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Sets a positive example for guest relations.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Handles guest complaints and disputes following the instant pacification procedures.<br>Managing and Conducting Human Resource Activities<br>• Monitors reservations sales agents while on phone calls.<br>• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Utilizes all available on the job training tools for employees.<br>• Creates monthly labor scheduling for team.<br>Additional Responsibilities<br>• Utilizes applicable intranet for resources and information.<br>• Creates contracts as required.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span ><b>Activities</b></span></div><div><span ><b>EXTERNAL RECRUITMENT</b></span></div><div><span ><b>Production Team Leaders</b></span></div><div><span ><br></span></div><div><span ><b><br></b></span></div><div><span ><b>Profile :</b></span></div><div><span >- Advanced technician level or equivalent</span></div><div><span ><br></span></div><div><span >- Having at least 2 years of experience in managing and leading production teams as a team leader</span></div><div><span ><br></span></div><div><span >- Possessing basic computer skills (Word, Excel, ERP, etc.)</span></div><div><span ><br></span></div><div><span >- Having practiced problem-solving and analysis tools</span></div><div><span ><br></span></div><div><span >Organized, rigorous, serious</span></div><div><span ><br></span></div><div><span >- Possessing the ability to manage conflicts</span></div><div><span ><br></span></div><div><span >- Possessing the ability to manage and communicate</span></div><div><span ><br></span></div><div><span >- Having the ability to manage stress</span></div><div><span ><br></span></div><div><span >- Possessing a good level of cross-functional communication</span></div><div><span ><br></span></div><div><span >- Able to work in 3x8 shifts.</span></div><div><span ><br></span></div><div><br></div><div><span ><b>Missions :</b></span></div><div><br></div><div><span >Reporting to the workshop manager, you will be responsible for:</span></div><div><span >To identify and prevent any situation that poses a safety and/or environmental risk</span></div><div><span >Ensure compliance with HSE-related rules and instructions in the workshop</span></div><div><span >Execute the production schedule while optimizing human and material resources.</span></div><div><span >Identify situations that impact the execution of the production schedule and the causes of delays in manufacturing orders.</span></div><div><span >Fulfill requests for materials/components to be supplied to the workshop</span></div><div><span >Initiate requests for intervention in case of machine breakdowns</span></div><div><span >Leading the gemba walks with the group leaders</span></div><div><span >Ensure compliance with the various production and quality instructions</span></div><div><span >Ensure compliance with the information in the various production records</span></div><div><span >Ensure compliance with the standards of tidiness and cleanliness within the workshop</span></div><div><span >Participate in the integration and training of production staff</span></div><div><span >Ensure compliance with the versatility matrix in the allocation of operations</span></div><div><span >Ensure the reliability of workshop stocks</span></div><div><span >Manage and lead production teams, and promote company culture and HSE culture within your team.</span></div><div><span >Being responsible for evaluating team members and conducting their EIAs</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level of superior technician or equivalent</li><li>Having a first experience of at least 2 years in management and management of production teams as a team leader</li><li>Having basic computer knowledge (Word, Excel, ERP)</li><li>Having practiced problem analysis and resolution tools</li><li>Organized, rigorous, serious</li><li>Having the ability to manage conflicts</li><li>Having the ability to manage and communicate</li><li>Having the ability to manage stress</li><li>Having a good level of transversal communication</li><li>Able to work in 3*8.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Right now, we’re expanding our talent bench — a pool of skilled Technical Support Consultants who want to grow with us and be the first in line when new projects open.<br> If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.<br> What you will do: Deliver outstanding customer support via calls, chats and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists, What you need to succeed in this role: Strong English skills (C1 for both spoken and written); At least 1 year of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Basic computer skills and ability to work with CRM systems and support tools; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits: Provide services during flexible hours; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><p>• Achieve a deep understanding of the complexities, pressures and opportunities associated with the<br>decision making matrix within each account. Based on that deep understanding articulate predicted <br>payer/provider and payer/provider influencer decision drivers and unmet needs to the brand teams in <br>order to ensure key account situation analysis is holistic.<br>• Highlight the cross-functional impacts of anticipated changes in the payer/provider environment to the <br>IFTs and brand teams in order to further enrich the BT’s anticipation of the future.<br>• Build trusted and strategic relationships with payers/providers in order to anticipate access barriers and <br>better meet agendas, plans and objectives of respective key account.<br>• Identify opportunities and collaborate cross-functionally to engage in “win : win” partnerships with key <br>accounts in order to positively influence contracting and tendering opportunities for product access.<br>• Develop strategy and concise engagement plans specific to accounts with clear objectives and<br>activities in order to optimize usage, funding and access of AbbVie products considering long-term goals <br>of the entire product portfolio.<br>• Negotiate, close and sign deals and/or support/lead the contracting and tendering process and facilitate <br>the development and delivery of proposals in order to meet profit targets.<br>• Regularly track the execution and impact of activities and performance of key accounts in order to<br>constantly improve impact on bottom line.</p><br><br>Qualifications<br><br><p>• Bachelor degree, biological sciences, pharmacy, business related field, or equivalent.<br>• Relevant experience with demonstrated track record of success in sales or consultative selling <br>role within biotech/pharmaceutical industry<br>• Ability to translate strategies into actionable and realistic key account engagement plans<br>• Ability to lead, motivate and coordinate cross functional teams (in-field)<br>• Ability to negotiate, close and sign C&T deals with key accounts and with complex customer<br>networks<br>• Solid analytic, business planning and financial acumen skills and solid working knowledge of<br>pharmaco-economic principles<br>• Solid knowledge of payer/provider mindset and motivation in relevant local context<br>• Solid knowledge of payer/provider decision making process and who the key<br>stakeholder/influencers are plus English language proficiency verbally and in writing (for all nonEnglish speaking countries)<br>• Demonstrated track record of success on specific key account (payer/provider) experience<br>strategically and long term as well as tactical within relevant local context preferred<br>• Leadership experience within specific key account based on being part of key account decision<br>making process within C&T situations (if relevant) preferred</p><br><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >1) </font></font><u><font dir="auto" ><font dir="auto" >Development and strengthening of the logistical capacities and skills of the programs</font></font></u></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Contribute to the development and deployment of logistics standards including LINK</font></font></li>
<li><font dir="auto" ><font dir="auto" >Acts as a coach for logistics managers and supports programs in resolving problems. </font></font></li>
<li><font dir="auto" ><font dir="auto" >Facilitating regular training sessions (Headquarters and programs) through the management of a community of practice</font></font></li>
<li><font dir="auto" ><font dir="auto" > to assess whether the skills required of logistics managers meet expectations.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Contribute to the dissemination of donor compliance rules (under the authority of the DFI)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Contribute to the recruitment of logistics managers</font></font></li>
</ul>
<p><font dir="auto" ><font dir="auto" >2) </font></font><u><font dir="auto" ><font dir="auto" >Strategy and management</font></font></u></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Support the Regional/Country Logistics Manager (RLM/CLM) in monitoring the logistics risk mapping of the countries in their portfolio and assist them in developing corrective and mitigation action plans.</font></font></li>
<li><font dir="auto" ><font dir="auto" >To carry out logistical diagnostic missions when necessary, which may lead to alerts.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Support and advise the RLM/CLM in the development of the Logistics Strategy, the Operational Strategy, the related logistics action plans by program, and the associated indicators (ensures the relevance of the indicators put in place)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Based on the program's logistics dashboard (indicators from the Operational Strategy and indicators common to all programs), identify any deviations and discrepancies from the set objectives. Analyze the data contained in the tools and support the RLM/CLM in identifying and managing corrective actions and communicate the results to the Program Director (N+1).</font></font></li>
</ul>
<p><font dir="auto" ><font dir="auto" >3) </font></font><u><font dir="auto" ><font dir="auto" >Compliance monitoring and program optimization (control round)</font></font></u></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Collect key performance indicators and provide analyses to programs and geographical management.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Analyze the logistical risks of the programs (fraud, theft/embezzlement, corruption, non-compliance, favoritism, accidents)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Alert the Logistics Director or other relevant departments in case of discrepancies and recommend corrective measures.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure follow-up on the logistics department's action plan.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure an adequate control mechanism for supply management programs</font></font></li>
<li><font dir="auto" ><font dir="auto" >Conduct regular audits/logistics quality checks on programs and in case of identified problems.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure supplier screening</font></font></li>
<li><font dir="auto" ><font dir="auto" >Is in charge of monitoring and processing alerts "logistics fraud, diversion and material theft" within his area of intervention as a business reference.</font></font></li>
</ul>
<p><font dir="auto" ><font dir="auto" >4) </font></font><u><font dir="auto" ><font dir="auto" >Standards and Accountability</font></font></u></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Participate in the instruction and production of logistics frameworks and, if necessary, their revision.</font></font></li>
<li><font dir="auto" ><font dir="auto" >May be responsible for the deployment and contextualization of logistics projects within their scope based on the framework provided by the logistics director, lead the deployment with the RLM/CLM on the program and ensure follow-up and adherence to established schedules.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Advise the RLM/CLM on the program's organizational chart and team composition in relation to HI's organizational standards (professional streams, classification, organizational principles)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Advise the RLM/CLM on the application and respect of logistics policy and standards and ensure their proper </font></font></li></ul><ul>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have at least 2 years of experience in a logistics coordination/management or similar role in the field of emergency or post-emergency aid;</font></font></p>
<p><font dir="auto" ><font dir="auto" >You have experience in emergency situations</font></font></p>
<p><font dir="auto" ><font dir="auto" >You have experience in developing humanitarian intervention strategies</font></font></p>
<p><font dir="auto" ><font dir="auto" >You are able to work remotely, including with regard to capacity building and deployment;</font></font></p>
<p><font dir="auto" ><font dir="auto" >You have excellent interpersonal skills, are organized, and a good teacher.</font></font></p>
<p><font dir="auto" ><font dir="auto" >You have a perfect command of French and English.</font></font></p><p></p></section>