Arabic Teacher Jobs in Tunisia
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<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. Organizational Context and Scope Under the overall guidance of the head of RMU and the direct supervision of the Supply chain Officer, the incumbent will be responsible and accountable for providing necessary support to the following tasks and responsibilities in IOM Tunis office:</p><p>Carry out and support coordination of procurement activities in the office, including revision and consolidation of purchase request forms, organization and evaluation of bidding processes and follow up on purchase orders until the successful delivery of the products or services and timely payment to suppliers. Assist supervisors in more complex, higher-value purchases. Support the development of procurement plans to optimize purchasing power and facilitate the implementation of project activities. Participate in negotiations of terms and conditions of purchases and help resolve issues related to the delivery of goods and services. Provide technical guidance to requisitioners and all staff in the office on preparation of specifications and procurement instructions and procedures. Participate in the development, evaluation, and updating of systems and procedures for procurement; suggest areas for improvement and risk-mitigation measures . Identify local and international suppliers and service providers; participate in their evaluation taking into consideration quality, prices, reliability, and services and the organization s best interests. Contribute to the development of tools for tracking of contracts, agreements, and progress toward the achievement of the procurement plans and schedules. Coordinate the maintenance of files with all required documentation and the preparation and timely submission of reports and statistics. Provide specialized support in the planning, implementation and monitoring of supply chain activities related to property and asset management, warehousing, insurance coverage, maintenance, and transportation. Coordinate supply chain operations with other UN Agencies, partners, and government authorities. Plan and coordinate fleet activities of the office and monitor fuel consumption and maintenance of vehicles. Coordinate service and maintenance of office facilities and equipment and a continued supply of all essential utilities and items used in the office. Provide training and guidance to the junior SCM staff of CO, while supervising, monitoring, evaluating and supporting their professional and career development. Participate and engage actively in the UN inter-agency meetings and forums related to supply chain management. Collaborate on sharing resources to achieve common goals and implementation of UN global initiatives Perform other duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3><p>Education Masters degree in Business Administration, Accounting, Logistics, Supply Chain Management or a related field from an accredited academic institution with four years of relevant professional experience; or High school diploma with six years of relevant professional experience Certification in Procurement, Logistics or Supply Chain Management is an advantage Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Experience in procurement and logistics and working with service providers and vendors; Experience with asset management process; Experience working with IOM/UN Procurement and Logistics Rules and Procedures is an advantage; Experience working in an international organisation in a multi-cultural setting an advantage; Experience in training and coordinating teams.</p><p>Skills High level of computer literacy; Ability to work with national and international institutions; Ability to prepare clear and concise report; Demonstrated ability to and exercise sound judgment; Ability to supervise staff and coordinate administrative activities; Excellent communication and negotiation skills; Ability to establish realistic resource requirements to meet IOM needs.</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, Arabic, French & English Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><h3>Required Competencies</h3><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h3>Values</h3><p>- all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</p><h3>Core Competencies behavioural indicators Level 2</h3><p>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><h3>Managerial Competencies behavioural indicators Level 2, if with direct reports</h3><p>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Mission and objectives</p><p><br></p><p>La mission de l’UNOPS est d’aider les personnes dans le besoin en renforçant les capacités des Nations Unies, des gouvernements et d’autres partenaires à fournir des services d’infrastructure, de passation de marchés et de gestion de projets de manière durable et efficace.</p><p><br></p><p>À travers ces trois principaux domaines d’expertise, l’organisation fournit à ses partenaires des services transactionnels, consultatifs et de mise en œuvre pour des projets allant de la construction d’écoles et d’hôpitaux à l’acquisition de biens et de services, ainsi qu’à la formation de travailleurs locaux.</p><p><br></p><p>L’UNOPS travaille en étroite collaboration avec les gouvernements et les communautés afin de garantir la durabilité économique, sociale et environnementale des projets qu’elle soutient, avec un accent particulier sur le renforcement des capacités nationales.</p><p><br></p><p>L’UNOPS intervient dans certains des environnements les plus complexes au monde. Sa vision est de promouvoir des pratiques de mise en œuvre durables dans les domaines du développement, de l’aide humanitaire et de la consolidation de la paix, tout en répondant de manière constante, voire en dépassant, les attentes de ses partenaires.</p><p><br></p><p>Avec plus de 7 000 collaborateurs répartis dans plus de 80 pays, l’UNOPS met à la disposition de ses partenaires l’expertise logistique, technique et managériale nécessaire, partout où elle est requise. Sa structure flexible et sa présence mondiale permettent à l’organisation de répondre rapidement aux besoins de ses partenaires tout en réalisant des économies d’échelle.</p><p><br></p><p>Le Bureau régional de l’UNOPS pour l’Afrique du Nord couvre la Tunisie, le Maroc, la Libye, l’Algérie et l’Égypte, ainsi que Madagascar, les Comores, les Seychelles et Maurice, avec des projets actifs dans les six premiers pays.</p><p><br></p><p>Nous soutenons les transformations sociales et économiques en cours dans ces pays. Notre portefeuille de projets comprend notamment :</p><p><br></p><p>Les infrastructures physiques et les marchés publics dans les secteurs de la sécurité, de la justice, de la santé, de l’éducation, de l’agriculture et de la gestion des déchets.</p><p>La création d’emplois à travers le soutien à l’entrepreneuriat et à l’accès au marché du travail.</p><p>La promotion de l’engagement de la société civile.</p><p>Des projets transactionnels, tels que la fourniture de services administratifs et de ressources humaines à d’autres agences des Nations Unies et ONG.</p><p>Context</p><p>L’Assistant.e aux Ressources Humaines apportera un appui aux fonctions opérationnelles et de conformité en matière de ressources humaines au sein de l’unité RH de l’UNOPS.</p><p>Dans ce cadre, il/elle contribuera à la mise en œuvre et au respect des procédures RH, en assurant un soutien efficace aux activités quotidiennes de l’unité.</p><p>Task description</p><p>L'assistant.e aux ressources humaines effectue les tâches qui lui sont confiées au sein du large éventail de services RH offerts au personnel administratif. Il/Elle sera sous la supervision du HR Analyst.</p><p><br></p><p>• Suivi dossiers administratifs des staffs internationaux</p><p>• Appui aux recrutements (Appui à la publication postes, préparation test écrit, appui aux interview, appui préparation file CRP, lettres de regret..)</p><p>• Suivi du plan de recrutement</p><p>• Aider a répondre aux requêtes des clients</p><p>• Appui à la formation et à la gestion de carrière</p><p>• Appui à la gestion des absences</p><p>• Autres tâches</p><p><br></p><p><b>Accessibility measures in place</b></p><p><b>Main entrance</b></p><p><b>The main entrance (or an alternative entrance) of the building is wheelchair accessible (e.g. ramps, handrails, elevators, etc. are available)</b></p><p><b>Office spaces</b></p><p><b>At least one office/work station, one conference room and one bathroom are wheelchair accessible (please confirm that doors, routes and corridors that lead to these spaces are wide enough for wheelchair use)</b></p><p><b>Office equipment</b></p><p><b>Tables, printers and other office equipment are accessible by a person using a wheelchair.</b></p><p><b>Security & emergency</b></p><p><b>The security and emergency protocol take into account persons with disabilities (e.g. evacuation chair is available, etc.)</b></p><p><b>Facilities signposted</b></p><p><b>All accessible facilities are marked with symbols or signs</b></p><p><b>Transportation adapted</b></p><p><b>Accessible transportation to commute to/from the office is available (e.g. public transportation, and/or official vehicle that is accessible for wheelchair users, etc.)</b></p><p><b>Alternative printers</b></p><p><b>Alternative printing can be provided (e.g. large-printing and/or braille printing)</b></p><p><b>Assistive technology</b></p><p><b>Assistive technology can be provided upon request (e.g. braille note-taker, printers, screen-reader software, etc.)</b></p><p><b>IT accessibility</b></p><p><b>IT systems and tools are accessible (e.g. website, intranet, etc.)</b></p><p><b>Hearing cues</b></p><p><b>The emergency warning system has hearing cues</b></p><p><b>Captioning</b></p><p><b>Captioning services can be provided upon request (e.g. on-site or remote CART services, close-captioning for video</b></p><p><b>Visual cues</b></p><p><b>The emergency warning system has visual cues</b></p><p><b>Additional accessibility info</b></p><p><br></p><p><b>In our new office premises, several accessibility considerations have been taken into account to facilitate access and create a more inclusive working environment for persons with disabilities. These measures are part of an ongoing improvement process, and we continue to assess and enhance accessibility features and reasonable accommodation arrangements to better meet the needs of all personnel and visitors.</b></p><p><br></p><p>Deadline is on 07 September 2026</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Eligibility criteria</p><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>1 month</p><p>Donor priorities</p><p>.</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p>Additional eligibility criteria</p><p>.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>1 year</p><p>Languages</p><p>Arabic, Level: Working knowledge, Desirable</p><p>French, Level: Fluent, Required</p><p>English, Level: Working knowledge, Desirable</p><p>Required education level</p><p>Bachelor's degree in en ressources humaines, sciences du travail , droit social ou tous autres domaines liés.</p><p>Competencies and values</p><p>Intégrité</p><p>Respect de la diversité</p><p>Assiduité et professionnalisme</p><p>Responsabilité</p><p>Planification et organisation</p><p>Communication et travail d’équipe</p><p>Adaptabilité et flexibilité</p><p>Créativité et innovation</p><p>Autonomie et gestion de soi</p><p>Skills and experience</p><p>Expérience requise :</p><p><br></p><p>De un (01) mois à un (01) an d’expérience professionnelle pertinente dans le domaine des ressources humaines, notamment en administration du personnel, recrutement, conformité RH et appui aux opérations RH</p><p>Autres connaissances techniques souhaitées / obligatoires :</p><p><br></p><p>Bonnes compétences orales et écrites, avec des capacités confirmées en rédaction, formulation et élaboration de rapports.</p><p>Précision et professionnalisme dans la production et la révision de documents.</p><p>Solides compétences interpersonnelles, sensibilité culturelle et sociale, et capacité à travailler de manière inclusive et collaborative avec divers partenaires (membres des communautés locales, organisations religieuses et de jeunesse, autorités à différents niveaux).</p><p>Connaissance des outils et approches de la communication pour le développement.</p><p>Capacité à travailler et à s’adapter de manière professionnelle et efficace dans un environnement exigeant.</p><p>Aptitude à travailler efficacement au sein d’une équipe multiculturelle composée de personnel national et international.</p><p>Bonne maîtrise des outils informatiques, notamment MS Office (Excel, Word, etc.), ainsi que des outils de messagerie électronique et d’Internet. Connaissance de la gestion de bases de données et des équipements bureautiques.</p><p>Autonomie et capacité à travailler avec un minimum de supervision, tout en respectant des délais serrés.</p><p>Bonne conscience des questions de sécurité.</p><p>Intérêt marqué pour le volontariat comme levier de développement durable, ainsi que pour le système des Nations Unies.</p><p><br></p></div>
<p><br></p><p>KEY RESPONSIBILITIES</p><p>Learning trajectory and knowledge management:</p><p>Directly and actively engage in the development of the project s learning trajectory design, implementation, evaluation and successful closure.</p><p>In collaboration with relevant stakeholders develop sound and inclusive methods for data collection and learning.</p><p>Take part in and engage in project related activities and events and regularly review project reports and materials to extra data relevant to the learning trajectory plans.</p><p>Compile project data, and prepare useful analysis (to project, the partners and Oxfam programs in general), in line with the project goals, and the learning trajectory, as needed and agreed with the line manager.</p><p>Support the project team and partners in extracting critical lessons and identifying and highlighting achievements which are linked to the project objectives, outcomes and aspired impact.</p><p>Encourage and initiate learning spaces and sessions, for exchanges and cross learnings between partners, and between project teams and partners, including annual learning and reflection workshops.</p><p>Where needed and agreed, support partners in data analysis and effective integration of learning trajectories within their own project activity plans.</p><p>Support the project team in advancing their Learning and Communication understanding and skills, hence contributions.</p><p>Assess the project partners Learning capacities and needs, develop and/or coordinate and organize relevant capacity building sessions, trainings, provide and share tools, etc., in agreement with the line manager/s and colleagues.</p><p>Engage and take an active part in project team meetings, and contribute to the sufficient implementation of the project, in respect of the Learning and Communication component (present results, give recommendations, suggest solutions).</p><p>Production, Communication and Dissemination :</p><p>In line with the learning trajectory plans, together with the relevant internal stakeholders, develop a comprehensive compliant and safe dissemination and communication strategy and plan, and facilitate and monitor its successful implementation, in line with Oxfam participative and feminist approach and donor s policies and obligations.</p><p>Reproduce the compiled data, drafted analysis, and gathered information and lessons, and craft compelling material for their communication, dissemination, and publications; through project or Oxfam reports, and plans, or media or social media outlets (including but not limited to: stories, factsheets, briefings, statistics, etc.).</p><p>Work closely with the Program Manager, the Media&Com lead to ensure their input and sign off on all project related learning and communication reports, plans, products, communications, etc., and lead on their dissemination, per agreed and approved planned.</p><p>Directly contribute to the production of the project s plans, reports and other materials, in line with Oxfam and donor s obligations.</p><p>Prepare the relevant and most effect data and information to be shared during the learning sessions, workshops and events, with staff, parnters, or others.</p><p>Where relevant, directly contribute to high-impact media and communications products to help raise Oxfam s profile, raise the voices of the people we work with.</p><p>Conduct direct interviews, with staff, partners and beneficiaries and produce high impact stories, for use in the national, sub-regional and global markets media and social media outlets.</p><p>In coordination with the Media/Com Lead, guide and advise the program staff to ensure sufficient compliance with the relevant Oxfam global policies and steer on branding, approvals and sing off, risk assessment, etc.</p><p>Monitor and evaluate the impact of the communication and dissemination plan, media activities, coverage and reach, etc. and provide regular analysis to the managers and team.</p><p>Support other project s learning, media and communication planning and implementation.</p><p>Support the management and monitoring of Oxfam s social media outlets and platforms.</p><p>Contribute to updating North Africa information on internal social platforms, and to any NA products, and their dissemination.</p><p>Support partners in strengthening their communication capacities by identifying training, coaching, and learning events and resources.</p><p>Other:</p><p>Apply Oxfam leadership values, actively contribute to improving the team and office culture.</p><p>Ensure understanding and alignment with Oxfam policies, compliance and steer with regards to all areas of work within the delegated lines of liability and authority.</p><p>Contribute to internal staff capacity building sessions relevant to Learning and Communication.</p><p>Contribute to Learning & Communication related recruitment process, when needed.</p><p>Actively attend and engage in NA staff meeting, as well as all other relevant sessions and workshop.</p><p>Contribute to the advancement of NA strategic direction, and the office s plans, reports, and products.</p><p><strong>Desired Candidate Profile</strong></p><p>A relevant bachelor s degree OR equivalent level of professional and work experience, with similar type of organizations.</p><p>At least 8 years of experience with progressive levels of professional responsibilities and proven experience in quality learning and communication activities and project s design, planning, implementation, monitoring, and successful and compliant closure.</p><p>Good knowledge and understanding of the North Africa, especially in Morocco, Tunisia and/or Egypt, socio-economic contexts, civil society field and the development area of work.</p><p>Solid experience in developing learning trajectories, plans, tools, and in building data collection and management mechanism, conducting data analysis, supporting research, compiling strategic and effective lessons.</p><p>Good understanding of the MEAL (monitoring, evaluation, accountability and learning) functions, approaches and tools; direct experience in MEAL is a plus.</p><p>Solid experience in drafting stories and articles, conducting interviews, and drafting media briefs.</p><p>Solid experience in managing and handling social media outlets.</p><p>Solid skills in coordinating and facilitating processes that require the involvement of, and/or interaction between, a collective or a team.</p><p>Solid writing skills, and experience in developing quality plans and drafting reports.</p><p>Experience in risk assessment, and in contributing to the development of prevention and mitigations plan, together with the team and parnters.</p><p>Proven experience in directly engaging with, and mentoring and supporting diverse types of partners, stakeholders and colleagues, in areas related to learning and communication.</p><p>Commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.</p><p>Commitment to Oxfam s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.</p><p>Demonstrated ability to work under pressure, prioritize, meet deadlines, and hold self and others to account.</p><p>Willingness and availability to conduct field visits and travels, as required.</p><p>Excellent Arabic and English skills (reading, speaking, writing); a good command of French, is a plus.</p><p>Desirable:</p><p>Experience in being part of a multi-cultural and multi-disciplined team.</p><p>Commitment to Oxfam s overall aims and policies and experience of promoting gender equity and diversity and the interests of marginalized people in all aspects of Oxfam s work.</p><p>Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women s rights, and diversity for all aspects of development work.</p><p>Most importantly, every individual in Oxfam needs to be able to:</p><p>Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, COURAGE, SOLIDARITY and EQUALITY (read more about these here )</p><p>Ensure you commit to our ORGANIZATIONAL ATTRIBUTES (including adhering to the Code of Conduct):</p>
<p>Despite these efforts, IOM s ability to respond to critical and lifesaving needs is increasingly constrained. Without additional support, thousands of migrants could be left without access to basic healthcare, putting their lives and the broader public health at risk. Increased support is therefore vital to enable IOM to bridge urgent service gaps, protect the most vulnerable, and uphold public health priorities until national systems are sufficiently equipped to respond independently.</p><p>Under the overall supervision of the Head of Sub-office (Zarzis) and the direct supervision of the migration health physician, the succeful incumbent will be responsible for the following tasks:</p><ul><li>Provide general assistance with the daily nursing activities to fulfil the technical requirements in the areas of:</li><ul><li>Medical examinations; Such as checking vital signs, weight, height, visual acuity; and, Blood, urine or sputum collection as required.</li><li>Support in TB management; Directly Observed Treatment Short Course (DOTS);</li><li>Support Infection prevention and control mechanisms;</li><li>Support pre-departure procedures and medical movements;</li><li>Support documentation, certification and information transmission;</li><li>Transport of samples to the laboratory in a proper and safe manner;</li><li>Liaise with the laboratory, receive results and reports in a timely manner; and,</li><li>Other technical areas as may be required.</li></ul><li>Provide support and general information to the migrants and/or refugees in relation to:</li><ul><li>The migration health assessment, specially focusing on Chest Xray, Immunization and sputum testing for those requiring it; and,</li><li>Treatments and referrals tpo public and private helath facilities.</li></ul><li>Support the medical team members with proper identification and follow up by:</li><ul><li>Comprehensive history taking;</li><li>Accurate and thorough Biodata collection;</li><li>Ensuring ID verification for each step of the health assessment process; and,</li><li>Keeping a register of applicants who undergo health investigations and testing.</li></ul><li>Follow the Health Programmes check lists and Standard Operating Procedures (SOP s) and maintain standard universal precautions within IOM clinics.</li><li>Assist in medical emergency management as well as with chronic case management and related procedures.</li><li>Arrange for specialist consultations and ensure receipt of specialist reports as assigned.</li><li>Support proper and accurate record keeping of applicants throughout the migration health assessment process, including uploading medical reports on the required databases.</li><li>Perform medical escort duties when required to ensure migrants receive continued care throughout all phases of migration (before departure, during the journey and at the final destination).</li><li>Assist the team with checking medical invoices.</li><li>Prepare list of medical drugs and supplies for ordering as requested by the Migration Health Physician or Migration Health Nurse, assist in inventory taking, confirm and receive ordered drugs and supplies; all in close coordination with the administrative and finance teams.</li><li>Perform other duties as may be assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><ul><li><strong>Education</strong>: Certificate or High School diploma from an accredited academic institution in Nursing. A valid license to practice nursing in the country of duty station. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li><strong>Experience</strong>: For Bachelor's Degree holder a minimum of two (2) years of relevant clinical experience and for Diploma holder a minimum of four (4) years of relevant clinical experience. Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage; and, Experience in working with people from different cultural background is an advantage.</li><li><strong>Knowledge</strong>: Knowledge of and experience in clinical nursing. Knowledge of principles of preventive care and disease control.</li><li><strong>Computer literacy</strong>: MS Office suite (Word, Excel, Access)</li><li><strong>Skills</strong>:<ul><li>Capacity to work effectively and harmoniously within people at different levels within and outside organization and with colleagues from varied cultures and professional backgrounds;</li><li>Candidate should be highly motivated with dynamic personality and the ability to work under pressure to meet deadlines;</li><li>Ability to draft correspondence and communicate effectively;</li><li>High level of computer literacy (MS Office Word, Excel and Outlook); experience in handling web-based management system;</li><li>Ability to analyse and interpret source information and data; capable of designing, reviewing and revising business processes to achieve efficiency;</li><li>Strong organizational and planning skills;</li><li>Excellent time management skills;</li><li>Excellent verbal and written communication skills in all three languages (Arabic, French, English);</li><li>Attention to details and problem-solving skills;</li><li>Capacity to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds.</li></ul></li><li><strong>Languages</strong>: All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, For all applicants, fluency in French, and english is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>All IOM staff members must abide by and demonstrate these five values:</p><ul><li><strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li><strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li><li><strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 1</h2><ul><li><strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2, if with direct reports</h2><ul><li><strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li><strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>
<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Organizational Department / Unit to which the Consultant is contributing The consultant will contribute to the work of IOM Tunisia s Migration Health Division (MHD). The consultant will work under the direct supervision of the Migration Health Officer and in close coordination with MHD physicians, nurses and other relevant MHD personnel. Coordination with Protection, MHPSS, programme and other units may take place when required for appropriate beneficiary support and referral, while the consultant s primary function remains the provision of psychological services within MHD Medical Direct Assistance. Under the overall supervision of Head of Sub Office in Sfax, and the direct supervision of the Migration Health Officer and MHD Physician, and in coordination with the MHD medical team and relevant referral services, the consultant will undertake the following duties and responsibilities:</p><p>Task 1: Psychological assessment and identification of needs Conduct psychological and psychosocial assessments of beneficiaries referred through MHD Medical Direct Assistance, within the scope of professional competence. Identify mental health, psychosocial and functional needs and contribute relevant findings to the multidisciplinary assessment of beneficiaries. Identify cases requiring urgent or specialized mental health intervention and promptly communicate the need for appropriate referral through established MHD pathways. Support identification of vulnerability and safeguarding concerns and facilitate appropriate referral/coordination in accordance with IOM procedures.</p><p>Task 2: Direct psychological support and brief interventions Provide individual psychological consultations and appropriate brief, evidence-informed psychosocial interventions within the consultant s professional scope. Provide psychological support to beneficiaries experiencing distress, adjustment difficulties, anxiety, low mood or other psychosocial concerns where appropriate to the MHD DA framework. Provide basic psychoeducation and practical coping strategies tailored to the beneficiary s needs and circumstances. Maintain a culturally sensitive, trauma-informed, non-discriminatory and person-centred approach.</p><p>Task 3: Follow-up, referral and continuity of care Undertake follow-up consultations for beneficiaries receiving MHD DA when clinically indicated and agreed with the supervising Migration Health Officer. Coordinate referrals to appropriate public, private, community or specialized mental health services when needs exceed the scope of MHD psychological support. Support continuity of care by communicating relevant clinical information through authorized and confidential channels and documenting referrals and follow-up appropriately. Follow up on referral outcomes where appropriate and within the agreed MHD workflow.</p><p>Task 4: Multidisciplinary MHD case management and clinical coordination Participate in relevant multidisciplinary case discussions with MHD physicians and other authorized health staff. Provide professional psychological input to support medical/DA case planning, follow-up and referral decisions. Advise the MHD medical team, within professional competence, on psychosocial considerations relevant to beneficiary care. Escalate clinically significant concerns to the supervising Migration Health Officer in a timely manner.</p><p>Task 5: Confidential documentation and reporting Maintain accurate, timely and confidential records of psychological consultations, assessments, interventions, referrals and follow-up in accordance with applicable IOM procedures and professional standards. Ensure that only necessary information is shared with authorized personnel and that medical/psychological information is handled through approved confidential channels. Provide concise activity and caseload information required for MHD monitoring and reporting, without compromising beneficiary confidentiality. Immediately report any serious incident, safeguarding concern or other matter requiring management attention through the appropriate MHD channels.</p><p>Task 6: Limited technical contribution to MHD programming Provide technical input on psychological and psychosocial issues when requested by the Migration Health Officer. Contribute, when directly relevant to the consultant s professional expertise, to development or improvement of MHD referral pathways, clinical workflows, tools or guidance. Support selected MHD health activities only where the contribution is directly related to psychological expertise and does not detract from the primary Medical Direct Assistance function.</p><p>Performance indicators for the evaluation of results - Psychological consultations and assessments are delivered within agreed timelines and professional standards. - Beneficiaries referred for psychological support receive appropriate assessment, intervention, follow-up and/or referral according to identified needs. - Urgent or high-risk cases are identified and escalated/referral is initiated in a timely manner. - Clinical and psychosocial documentation is accurate, complete, confidential and maintained through approved channels. Effective multidisciplinary coordination with the MHD medical team is demonstrated. - The consultant maintains professional boundaries, confidentiality and ethical standards throughout the assignment.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3><ul><li>Education - University degree in Psychology, Clinical Psychology, Counselling Psychology or a closely related field from an accredited academic institution.</li><li>Professional registration/licensing or authorization to practice psychology in Tunisia, where applicable, is required.</li><li>Experience - Two (2) years of relevant professional experience in psychological assessment, counselling, mental health or psychosocial support.</li><li>Demonstrated experience providing direct psychological services to vulnerable populations is highly desirable.</li></ul><h3>Skills</h3><ul><li>Strong psychological assessment, counselling and communication skills.</li><li>Ability to work with vulnerable beneficiaries in a culturally sensitive and non-judgmental manner.</li><li>Good clinical judgment within the scope of professional competence and the consultancy.</li><li>Ability to identify urgent concerns and escalate appropriately.</li><li>Strong documentation, organization and follow-up skills.</li><li>Ability to work effectively as part of a multidisciplinary health team.</li></ul><h3>Languages</h3><ul><li>For this consultancy, Fluency in Arabic is required.</li><li>Working knowledge of French is required.</li><li>Working knowledge of English is an asset.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h3>Required Competencies</h3><ul><li>IOM s competency framework can be found at this link .</li><li>Competencies will be assessed during the selection process.</li></ul><h3>Values</h3><ul><li>all IOM staff members must abide by and demonstrate these five values:</li><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h3>Core Competencies behavioural indicators</h3><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul>
<h2 class="h5">Job description</h2>
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<span> <span><span>Requisition ID</span></span> <span><span>37168</span></span> <br> <span><span>Office Country</span></span> <span><span>Tunisia</span></span> <br> <span><span>Office City</span></span> <span><span>Tunis</span></span> <br> <span><span>Division</span></span> <span><span>Banking Countries of Operations</span></span> <br> <span><span>Full-Time/Part-Time</span></span> <span><span>Full Time</span></span> <br> <span><span>Contract Type</span></span> <span><span>Regular</span></span> <br> <span><span>Contract Length</span></span> <br> <span><span>Posting End Date</span></span> <span><span>01/11/2026 </span></span> <br> </span><p><span><strong>Purpose of Job</strong></span></p><br> <p><span>The Analyst is based in the EBRD’s resident office in Tunis, Tunisia and is dedicated to working in the sustainable infrastructure sector in the EBRD’s (SI MEA) team, which delivers the Bank's mandate in the energy and infrastructure sectors in Tunisia. In energy, the team is responsible for debt and equity investments predominantly in renewable power generation projects as well as energy storage, transmission, and distribution projects. The team plays a key role in advancing policy dialogue to promote green, competitive, and liberalised energy markets, with a particular focus on the development of regulatory frameworks to support increased penetration of renewable energy. In infrastructure, the team is responsible for debt and equity investments in the public and private sector in the transport and municipal infrastructure including water, public transport, and waste subsectors. </span></p><br> <p><span>The Analyst contributes to all phases of the project cycle, including project origination, structuring, execution, implementation and monitoring. The Analyst will take responsibility for the tasks assigned to them by the operation leader, the Regional Head for Energy, the Regional Head for Infrastructure or more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring.</span></p><br> <p><span>The Analyst carries out these tasks as part of a project team under the guidance of the operation leader or under the supervision/guidance of the Regional Heads or more senior bankers.</span></p><br> <p><span>The Analyst role may also include elements of business/pipeline development, client management and policy dialogue. In particular the Analyst will be actively involved in the following tasks:</span></p><br> <ul> <li><span>Supporting the implementation and monitoring of existing projects in Tunisia including the energy and infrastructure public sector portfolio;</span></li> <li><span>Maintain the relationship with clients and key stakeholders in the sector in Tunisia, including the authorities, private operators, and other international organisations;</span></li> <li><span>Coordinate technical cooperation assignments with the authorities; and</span></li> <li><span>Contribute to coordinating due diligence visits, financial modelling and drafting or approval documents for new projects</span></li> </ul> <p><span><span><strong>Accountabilities & Responsibilities</strong></span></span></p><br> <p><span>Under the guidance of the operation leader or a more senior banker:</span></p><br> <p><span><strong> 1. Structuring and Execution</strong></span></p><br> <ul> <li><span>Work as a project team member on transactions, contributing to all aspects of project structuring and execution, including comprehensive research and analysis of background materials, market information and financial performance data; analyse and evaluate potential risks related to the proposed project, including analysis of financial statements, preparing and updating financial models and financial projections;</span></li> <li><span>Assist with the designing and processing of technical co-operation assistance, including preparation of terms of reference and internal approval documentation, to support the related investment project or the related policy dialogue initiative;</span></li> <li><span>As may be requested, assist with communication with other internal units of the Bank, clients and other stakeholders, at the operational level, such as preparing draft correspondence, presentations, and following up on internal emails;</span></li> <li><span>Ensure that all tasks assigned to the Analyst are completed within the specified time frames to a high quality and in line with the policies, procedures and objectives of the Bank</span></li> </ul> <p><span><strong> 2. Portfolio Monitoring, Value Creation and Reporting</strong></span></p><br> <ul> <li><span>As requested by the operation leader or a Portfolio Manager, undertake assigned tasks relating to the implementation and monitoring of projects to which the Analyst is assigned as part of the project team, including compliance with project agreements and Bank procedures related to disbursement, monitoring of progress of the project and financial performance of the client, assessing evolving risk factors and monitoring and assessing covenant compliance;</span></li> <li><span>As requested by the operation leader or more senior member of the project team, prepare timely and comprehensive draft monitoring reports and include recommendations for corrective actions where required and ensure these corrective actions and recommendations are brought to the attention of more senior team members;</span></li> <li><span> As may be requested by, and under the supervision of, a TC operation leader, assist with the effective implementation and monitoring of TC assignments including communication with TC client, monitoring of TC fund usage, preparation and filing of relevant TC progress and completion reports to support the TC operation leader to meet donor reporting requirements and operational objectives</span></li> </ul> <p><span>The responsibilities of the Analyst are designed to allow the Analyst to progressively undertake more complex tasks and build the scope of responsibilities based on acquired experience and expertise.</span></p><br> <p><span><strong>Qualifications & Skills / Experience & Knowledge</strong></span></p><br> <p><span><strong>Qualifications and Skills:</strong></span></p><br> <ul> <li><span>Bachelor’s degree. Master’s degree preferred or equivalent experience in the areas of expertise</span></li> <li><span>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable</span></li> <li><span>Quantitative/numerical skills are critical with the ability to interpret financial information and to design and use financial models</span></li> <li><span>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis</span></li> <li><span>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules</span></li> <li><span>Good understanding of relevant systems and processes</span></li> <li><span>Ability to work effectively as a team member and to deadlines and under time pressure</span></li> <li><span>Good written and oral communication skills in English and French</span></li> <li><span>Good command over Arabic is an advantage</span></li> </ul> <p><span><strong>Experience & Knowledge:</strong></span></p><br> <ul> <li><span>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards</span></li> <li><span>Good understanding of infrastructure and in particular the energy sector including renewable energy and sector dynamics and trends in Tunisia</span></li> <li><span>Recent experience working and current location in Tunisia is preferred</span></li> <li><span>Experience in project finance and / or climate finance is an advantage</span></li> </ul> <p><span><span><strong>What is it like to work at the EBRD? / About EBRD </strong></span></span></p><br> <p><span><span>Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. </span></span></p><br> <p><span><span>At EBRD, our Values – Inclusiveness, Innovation, Trust, and Responsibility – are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. </span></span></p><br> <p><span><span>The EBRD environment provides you with: </span></span></p><br> <ul> <li><span><span>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. </span></span></li> <li><span><span>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</span></span></li> <li><span><span>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness. </span></span></li> <li><span><span>An environment that places sustainability, equality and digital transformation at the heart of what we do. </span></span></li> <li><span><span>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. </span></span></li> </ul> <p><span><span>Diversity is one of the Bank’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. </span></span></p><br> <p><span><span>Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). </span></span></p><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p>Background and Organizational Context</p><br> <p>UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals. Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders.</p><br> <p>Position Purpose</p><br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate ensures execution of effective, efficient and transparent procurement services and processes in CO. The Procurement Associate may supervise and/or lead the support staff of the CO Procurement Unit. S/he promotes a client-focused, quality, and results-oriented approach in the Unit. </p><br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ and with vendors to exchange information and resolve complex procurement-related issues.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration. </p><br> <p>Key Duties and Accountabilities</p><br> <p><strong>1.) </strong>Implement sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money.</p><br> <p><i><strong>Example of Duties:</strong></i></p><br> <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, through implementation of effective internal controls. </li> <li>Elaborate the contents of internal procurement Standard Operating Procedures (SOPs) and map CO procurement business processes in consultation with direct supervisor and office management.</li> </ul> <p><strong>2.) </strong>Organize procurement processes for CO, projects, and other UN Agencies.</p><br> <p><i><strong>Example of Duties:</strong></i></p><br> <ul> <li>Provide guidance and inputs to the project team on procurement plans for the country office and projects. </li> <li>Prepare and conduct RFQ, ITB or RFP, and receive and evaluate quotations, bids or proposals in full compliance with UNDP rules and regulations. </li> <li>Prepare Purchase orders and contracts in and outside e-procurement, prepare recurring purchase orders for contracting services, and create vendors and buyer profiles in e-procurement.</li> <li>Prepare submissions for internal procurement review committees (CAP, RACP, and ACP). </li> <li>Prepare reports on procurements in CO. </li> <li>Implement or partake in joint procurement processes for the UN agencies in line with the UN reform.</li> </ul> <p><strong>3.) </strong> Implement sourcing strategies to find best values in the marketplace and align purchasing strategy to project and CO goals.</p><br> <p><i><strong>Example of Duties:</strong></i></p><br> <ul> <li>Develop and update rosters of suppliers. </li> <li>Implement supplier selection and evaluation. </li> </ul> <p><strong>4.) </strong>Facilitate procurement knowledge building and knowledge sharing in CO.</p><br> <p><i><strong>Example of Duties:</strong></i></p><br> <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization</p><br> <p>Supervisory/Managerial Responsibilities: May supervise support staff in Procurement Unit </p><br> <p>Requirements:</p><br> <p><i><strong>Education</strong></i></p><br> <ul> <li>Secondary education is required </li> <li>A university degree in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 2 is a requirement for this position. If certification is not available at the time of recruitment, it should be obtained within one year.</li> </ul> <p><i><strong> Experience, Knowledge, and Skills</strong></i></p><br> <ul> <li>Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level. Experience in public sector procurement of goods and services would be an advantage. </li> <li>Experience in the use of computers and office software packages (MS Word, Excel, etc) and advanced knowledge of web-based management systems such as ERP.</li> </ul> <p><strong>Language requirements</strong></p><br> <ul> <li>Fluency in Arabic and French is required</li> <li>Working knowledge in English is desirable</li> </ul> <p><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <br> <i><strong>Core : Full list of UNDP Core Competencies can be found </strong></i><i><strong>here</strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <p><strong>Adapt with Agility </strong></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination </strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management (Insert below standard sentence if the position has direct reports.)</strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated site. </p><br> <p><i><strong>Cross-Functional & Technical competencies (insert up to 7 competencies) </strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services </li> </ul> <br> <i><strong>Procurement </strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability </li> </ul> <br> <i><strong>Procurement </strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source. </li> </ul> <br> <i><strong>Procurement </strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <i><strong>Business Management </strong></i> <p>Customer</p><br> <p>Satisfaction/Client Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management </strong></i> Risk Management <ul> <li>Ability to identify and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <br> <p><strong>VI. Keywords</strong></p><br> <br> <p>Public Sector Procurement and Sourcing</p><br> <p>Stakeholder management</p><br> <p>Purchase order and contract monitoring</p><br> <p>Supplier evaluation</p><br> <p>Best value for money </p><br> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> <span>#LI-DNI</span><br><br> </div>
<p><br></p><p><b>Responsibilities</b></p><p>Within delegated authority, the Partnerships Officer will be responsible of the following duties</p><ol><li>Works closely with the Resident Coordinator Office economist and other UN Country Team finance experts to promote partnerships to support financing for accelerating the achievement of the Sustainable Development Goals (SDGs) Identifies and provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; Prepares briefing papers, discussion points and strategies to identify financing gaps and opportunities and partnerships needed to improve financing for development in Tunisia for consideration by RC/UNCT; Identifies and promotes innovative financing solutions through but not limited to promotion of blended financing solutions. Contributes to advocacy, communications and dialogues with partners to improve development finance assistance policies and practice; Working in close collaboration with the RCO Economist, ensures effective engagement of relevant government counterparts, private sector, civil society and development partners, to develop engagement and partnerships around SDG financing. Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs; Strengthens and supports UN coordination on financing for development strategies and partnerships. Identifies and supports engagement of wide network of development finance partners to implement agreed financing strategies. Support the development of bankable SDG projects and ensures investment readiness through promotion of blended and innovative financing tools for the UNCT.</li><li>Participates in joint partnership and resource mobilization initiatives and supports management of pooled fund for the UN Sustainable Development Cooperation Framework In collaboration with RC/UNCT develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; Monitors and analyzes resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant).</li><li>Managing the UN Multi-Partner Trust Fund Office (MPTF) in Tunisia: Coordinate and administer the operational and fiduciary management of the Multi-Partner Trust Fund (MPTF), ensuring efficient fund administration, timely processing of allocations, and adherence to established governance frameworks and donor requirements. Organize and support Steering Committee and governance meetings by preparing agendas and documentation, facilitating stakeholder engagement, recording decisions and action points, and ensuring timely follow-up on agreed commitments. Monitor and ensure compliance with MPTF policies, monitoring and evaluation (M&E) requirements, risk management standards, and reporting obligations through regular review of programmatic, financial, and results-based performance information. Consolidate, analyze, and report on substantive, financial, and results-based progress of MPTF-funded initiatives, providing high-quality reports and recommendations to support strategic decision-making by the Steering Committee and contributing partners.</li><li>Assists with the provision of substantive support for strategic planning for and coordination of UNCT strategic partnerships with civil society, the private sector and others SDG achievement Lead the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework Supports a UNCT for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs.</li><li><br></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><b>PROFESSIONALISM:</b> Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li><b>PLANNING AND ORGANIZING:</b> Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li><li><b>ACCOUNTABILITY:</b> Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/ her own shortcomings and those of the work unit, where applicable.</li><li><b>CREATIVITY:</b> Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks outside the box ; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.</li><li><b>Education:</b> Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, finance or related area, is required. A first level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.</li><li><b>Work Experience:</b> A minimum of five (5) years of progressively responsible experience and track record in strategic support to financial partnerships, social corporate responsibility, financing for development, resource mobilization in the context of development cooperation or related area is required. Minimum five (5) years of experience of developing strategic partnerships across government, private sector and civil society organizations, including in financing for development is required. Minimum five (5) years of experience of successful large scale resource mobilization strategies is required. Experience of applied partnerships in one or more of the following areas Food systems, Digital transformation, Jobs and social protection, energy, climate action and of Public-Private partnerships is desirable. Experience in preparing project /programme proposals is required. Demonstrated experience in developing and leveraging innovative financing mechanisms is desirable. Experience in supporting the development of financing strategies is desirable. Experience in managing funds is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable.</li><li><b>Languages:</b> English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. Arabic is required.</li></ul>
Assistant.e à la communication conjointe des Nations unies en Tunisie (Reserved for PWDs)
Customer Service
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>General</p><p>Description of assignment title</p><p>Assistant.e à la communication conjointe des Nations unies en Tunisie</p><p>Assignment country</p><p>Tunisia</p><p>Duty stations</p><p>Tunis</p><p>Work location</p><p>On UN premises</p><p>Duration</p><p>12 months</p><p>Long-term benefits and allowances</p><p>Sustainable Development Goal</p><p>17. Partnerships for the goals</p><p>Reasonable accommodation</p><p>Yes</p><p>Reference checks requested by host entity</p><p>Yes - Professional references only</p><p>Host entity</p><p>UNRCO</p><p>Modality</p><p>Onsite</p><p>Type</p><p>National</p><p>Volunteer category</p><p>Associate UCoS from Apr2026</p><p>Work schedule</p><p>Full-time</p><p>DoA reserved for persons with disabilities</p><p>Yes</p><p>Accessibility measures in place</p><p>Office spaces</p><p>At least one office/work station, one conference room and one bathroom are wheelchair accessible (please confirm that doors, routes and corridors that lead to these spaces are wide enough for wheelchair use)</p><p>Office equipment</p><p>Tables, printers and other office equipment are accessible by a person using a wheelchair.</p><p>Security & emergency</p><p>The security and emergency protocol take into account persons with disabilities (e.g. evacuation chair is available, etc.)</p><p>Facilities signposted</p><p>All accessible facilities are marked with symbols or signs</p><p>IT accessibility</p><p>IT systems and tools are accessible (e.g. website, intranet, etc.)</p><p>Hearing cues</p><p>The emergency warning system has hearing cues</p><p>Sign language</p><p>Sign language interpretation can be provided upon request (e.g. English, American, and/or other languages)</p><p>Captioning</p><p>Captioning services can be provided upon request (e.g. on-site or remote CART services, close-captioning for video</p><p>Additional accessibility info</p><p>The Resident Coordinator Office (RCO) Tunisia actively supports and coordinates UN inter-agency efforts on disability inclusion. The RCO has been involved in initiatives connected to the UN Partnership on the Rights of Persons with Disabilities (UNPRPD), including coordination and engagement around a joint programme implemented in Tunisia by UN entities to advance the rights and inclusion of persons with disabilities. The RCO has also facilitated discussions related to the continuation and strengthening of UNPRPD-supported programming in the country.</p><p><br></p><p>The RCO maintains contacts with organizations and associations representing persons with disabilities through its disability inclusion work and inter-agency coordination efforts. The office has engaged with specialized disability rights associations and organizations of persons with disabilities to support awareness-raising, inclusive recruitment outreach, dissemination of opportunities, and disability inclusion initiatives within the UN system in Tunisia.</p><p><br></p><p>The RCO plays a coordinating role in advancing disability inclusion across the UN Country Team in Tunisia. This includes supporting disability inclusion action planning, participation in disability-focused inter-agency working groups, promoting implementation of the UN Disability Inclusion Strategy (UNDIS), facilitating capacity-building and awareness initiatives, and encouraging engagement with organizations of persons with disabilities. Disability inclusion has also been integrated into broader UNCT planning and coordination mechanisms.</p><p><br></p><p>Details</p><p>Mission and objectives</p><p>Le Bureau du Coordonnateur Résident des Nations Unies (RCO) est la principale structure de coordination du système des Nations Unies en Tunisie. Il remplit plusieurs rôles :</p><p>- Coordination et support : Facilite la coordination des activités des Nations Unies avec les priorités nationales et le renforcement des capacités locales.</p><p>- Leadership et plaidoyer : Assure la représentation du Secrétaire général des Nations Unies et pilote l’Agenda 2030 pour le développement durable.</p><p>- Engagement stratégique : Travaille avec le gouvernement, la société civile, les partenaires bilatéraux, le secteur privé et le milieu académique pour répondre aux défis nationaux et promouvoir les Objectifs de Développement Durable (ODD).</p><p>Context</p><p>Le/la Volontaire des Nations Unies sera affecté(e) au Centre d’information des Nations Unies (CINU) en Tunisie, rattaché au Bureau du Coordonnateur résident (RCO). Le CINU a pour mandat de promouvoir les valeurs, les priorités et les activités des Nations Unies, de renforcer la compréhension du rôle et de l’action de l’Organisation auprès du public et de contribuer à la communication stratégique du Système des Nations Unies en Tunisie. À ce titre, il assure notamment la coordination de la communication conjointe des agences, fonds et programmes des Nations Unies, afin de promouvoir une communication cohérente, coordonnée et porteuse d’impact.</p><p><br></p><p>Sous la supervision du Centre d’information des Nations Unies (CINU) et en étroite collaboration avec le Bureau du Coordonnateur résident (RCO) ainsi qu’avec le Groupe de communication des Nations Unies (UNCG), le/la Volontaire des Nations Unies contribuera au renforcement et à la mise en œuvre de la communication conjointe du Système des Nations Unies en Tunisie.</p><p><br></p><p>Sa mission principale consistera à appuyer la mise en œuvre de la stratégie de communication conjointe des Nations Unies, en vue de renforcer la visibilité, la cohérence et l’impact des actions de communication interagences. Il/elle contribuera également à rapprocher davantage les Nations Unies des citoyens, en particulier des jeunes, ainsi que des partenaires et des différentes parties prenantes, à travers des contenus et initiatives de communication accessibles, inclusifs et adaptés aux différents publics.</p><p><br></p><p>Ce poste est financé par l’Ambassade de Suisse en Tunisie, dans le cadre d’une initiative menée en partenariat avec le Programme des Volontaires des Nations Unies (VNU) visant à renforcer l’inclusion des jeunes et des personnes handicapées pour la période 2024–2026.</p><p>Task description</p><p><br></p><p>"Sous la supervision du Chargé national de l'information, le/la Volontaire des Nations Unies, **Assistant(e) à la communication conjointe**, contribuera à la mise en œuvre des activités de communication du Bureau de la Coordonnatrice résidente et du Système des Nations Unies en Tunisie. Il/elle apportera son appui dans les domaines suivants :</p><p><br></p><p>1. Production de contenus et valorisation des résultats</p><p><br></p><p>* Rédiger des histoires humaines, des témoignages, des articles et d'autres contenus mettant en valeur l'impact des programmes et initiatives des Nations Unies en Tunisie.</p><p>* Contribuer à la préparation de communiqués de presse, de discours, de messages clés, de fiches d'information et d'autres supports de communication.</p><p>* Produire ou coordonner la création de contenus multimédias (photographies, courtes vidéos, infographies, visuels et autres supports numériques).</p><p><br></p><p>2. Communication digitale et campagnes de sensibilisation</p><p><br></p><p>* Contribuer à la planification et à la mise en œuvre de campagnes de communication conjointes.</p><p>* Participer à la gestion et à l'animation des plateformes numériques conjointes (site web, réseaux sociaux et newsletters) en proposant et en publiant des contenus adaptés.</p><p>* Assurer une veille quotidienne des médias, des réseaux sociaux et de l'actualité afin d'identifier les sujets d'intérêt et préparer des revues de presse.</p><p><br></p><p>3. Appui aux événements et visibilité institutionnelle</p><p><br></p><p>* Soutenir l'organisation d'événements de communication, de conférences, d'expositions et d'activités de sensibilisation.</p><p>* Appuyer la couverture médiatique des activités de la Coordonnatrice résidente des Nations Unies en Tunisie ainsi que des initiatives conjointes du Système des Nations Unies, notamment par la préparation de contenus, la prise de photos ou la collecte d'informations.</p><p><br></p><p>4. Suivi des résultats et coordination</p><p><br></p><p>* Contribuer au suivi des activités de communication en collectant des indicateurs de performance et en participant à la préparation de rapports et bilans.</p><p>* Soutenir les activités du Groupe de communication des Nations Unies (UNCG) et contribuer à renforcer la coordination et la collaboration entre les agences participantes.</p><p><br></p><p>5. Appui transversal</p><p><br></p><p>* Apporter un soutien à toute autre activité de communication, en fonction des priorités du Bureau et des besoins opérationnels.</p><p><br></p><p>Cette version est davantage alignée avec les descriptions de tâches des Volontaires des Nations Unies : elle met en évidence les domaines de contribution, clarifie les responsabilités et utilise un niveau de langage accessible à des candidat(e)s en début de parcours professionnel, sans perdre la dimension institutionnelle."</p><p><br></p><p><b>Indemnités</b></p><p><br></p><p><b>1. Avant la prise de fonction</b></p><p><br></p><p><b>Indemnité forfaitaire d’entrée : 350 USD</b></p><p><b>Frais de réinstallation : 175 USD au début et à la fin de la mission si le lieu d’affectation est hors distance de navettage (selon l’évaluation du VNU)</b></p><p><br></p><p><b>2. Pendant la mission</b></p><p><br></p><p><b>Indemnité mensuelle de subsistance du volontaire : 1 879,74 TND</b></p><p><b>Formation et apprentissage : accès aux ressources de développement de carrière et de formation du VNU</b></p><p><b>Congés annuels : 2,5 jours par mois</b></p><p><b>Assurance : couverture complète santé, vie et actes malveillants pour le volontaire, ainsi qu’une assurance santé pour jusqu’à trois personnes à charge éligibles (voir les conditions de service pour les critères détaillés)</b></p><p><br></p><p><b>3. Fin de mission</b></p><p><br></p><p><b>Indemnité de fin de mission (versée après achèvement satisfaisant du contrat) : 120 USD par mois de service, versée à la fin du contrat.</b></p><p><br></p><p>Application deadline is on 07 September 2026</p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Eligibility criteria</p><p>Age</p><p>18 - 80</p><p>Required experience</p><p>1 month</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p>Assignment requirements</p><p>Relevant experience</p><p>1 month</p><p>Languages</p><p>Arabic, Level: Fluent, Required</p><p>French, Level: Fluent, Required</p><p>English, Level: Working knowledge, Desirable</p><p>Required education level</p><p>Bachelor's degree in Communication, journalisme, médias ou domaines connexes</p><p><br></p><p>Skills and experience</p><p><br></p><p>- Au moins une année d'expérience en communication, journalisme, relations médias ou communication digitale.</p><p>- Bonnes capacités de rédaction et de communication en arabe, français.</p><p>- Une bonne capacité de rédaction en anglais est un atout.</p><p>- Capacité à synthétiser des informations complexes et à les transformer en contenus clairs, accessibles et attrayants pour le grand public, en particulier les jeunes.</p><p>- Connaissance des outils d'intelligence artificielle appliqués à la communication et à la création de contenus.</p><p>- Maîtrise des outils bureautiques (Microsoft Office) ; la maîtrise de Canva, Adobe Creative Suite ou d'outils équivalents constitue un atout.</p><p>- Une expérience au sein d'une association/ ONG et/ou un média, constitue un atout.</p><p>- Bonnes capacités d'organisation, de planification et de gestion des priorités. Capacité à travailler de manière autonome est un atout.</p><p>- Alignement avec les valeurs des Nations unies.</p><p>- Esprit d'équipe et capacité à collaborer avec différentes entités onusiennes dans un environnement multiculturel.</p><p>- Intérêt marqué pour les Nations Unies, les Objectifs de développement durable (ODD) et les questions de développement.</p><p><br></p></div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description </strong> <br> The Volunteer Services Centre (VSC), part of UNV’s Management Services, supports a growing global portfolio of over 15,000 UN Volunteers (2025), delivering timely and high-quality services across the full volunteer lifecycle. This includes recruitment, pre-assignment processing, contract administration, payroll, separation, and evacuation support for UN Volunteers serving with UN agencies, funds, programmes, and missions. With a presence in 13 locations worldwide, VSC ensures consistent and compliant service delivery across diverse operational contexts.</p><br> <p>Under the guidance and supervision of the Operations Associate/Team Leader (G7) for the duty station, the Operations Associate supports the delivery of end-to-end volunteer lifecycle services within the VSC. The role contributes to timely onboarding, contract administration, and accurate management of benefits & entitlements, and lifecycle events.</p><br> <p>The incumbent ensures the integrity, transparency, and accuracy of service delivery in line with the UN Volunteers Conditions of Service (COS), policies, and procedures, while maintaining high-quality outputs and consistency across multiple countries and stakeholders.</p><br> <p>VSC collaborates closely with the Volunteer Solutions Section (VSS), headquarter units, Regional Offices, Field Units, the UNDP Global Shared Services Centre, and other UN partners to deliver coordinated services. The Operations Associate advises stakeholders on policies and procedures, promotes a collaborative and client-focused approach, and supports the timely implementation of the VSC work plan.</p><br> <p><strong>Scope of Work </strong><br> The Operations Associate supports the delivery of end-to-end UN Volunteer lifecycle services, ensuring timely, accurate, and compliant execution of operational processes from onboarding through separation across multiple countries and stakeholders.</p><br> <p><strong>3.1 Provision of Volunteer Lifecycle Services</strong></p><br> <ul> <li>Facilitae processing of assignments from offer issuance through entry on duty and separation, including offer and/or contract generation and management, benefits & entitlements, life events, separations, verification of documentation and required clearances.</li> <li>Review, validate and follow up on pre-assignment requirements, including PII updates, mandatory courses, beneficiary information, banking details, medical clearance, etc. </li> <li>Administer volunteer contracts and manage lifecycle processes, including benefits, entitlements, claims, and life events in line with the UNV Conditions of Service.</li> <li>Handle complex and sensitive cases, including medical and security evacuations, contract amendments, resignations, terminations, and recovery of overpayments, ensuring confidentiality and compliance.</li> <li>Administer and certify processing of benefits in full compliance with applicable provisions of the UN COS.</li> </ul> <p><strong>3.2 Data Management and Compliance</strong></p><br> <ul> <li>Review validate, and record supporting documentation and transactions in corporate systems to ensure accuracy for payroll processing, reporting, and audit purposes.</li> <li>Support payroll-related administration by reviewing payment requests, ensuring completeness and alignment with the COS, following up on HR data corrections, and coordinating on payroll and banking exceptions, including returned or rejected payments where applicable.</li> <li>Maintain accurate and up-to-date records and case history in relevant systems, ensuring full traceability and proper documentation of all actions.</li> <li>Ensure all activities are compliant with applicable policies, procedures, and internal control frameworks.</li> </ul> <p><strong>3.4 Coordination and Client Service Delivery</strong> </p><br> <ul> <li>Liaise with Regional Offices, Field Units, UN entities, and internal teams to coordinate service delivery and resolve operational queries and ensure consistent application of policies and procedures.</li> <li>Provide guidance to stakeholders, including UN Volunteers, on lifecycle processes, documentation requirements and service-related matters, and ensure timely follow-up on pending actions and exceptional case.</li> <li>Support handling, follow=up, and escalation of operational queries and cases in line with established workflows, ensuring appropriate communication and resolution.</li> </ul> <p><strong>3.5 Monitoring, Issue Resolution and Risk Management </strong></p><br> <ul> <li>Monitor the progress of lifecycle cases and service transactions across deployment, contract administration, payroll and separation. </li> <li>Identify risks, delays, or inconsistencies and escalate issues as appropriate.</li> <li>Support timely resolution of operational issues, coordinating with relevant teams and service providers where required.</li> </ul> <p><strong>3.6 Knowledge Management</strong> </p><br> <ul> <li>Contribute to the review and continuous improvement of workflows, standard operating procedures and templates by identifying bottlebecks and operational gaps.</li> <li>Provide inputs for preparation of knowledge articles, frequently asked questions (FAQ) and best practices. Support knowledge sharing through development of training materials, guidance notes, and lessons learned.</li> <li>Participate in knowledge networks and communities of practice.</li> </ul> <p><strong>3.7</strong> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organisation.</p><br> <p><strong>4. Institutional Arrangement</strong><br> The Operations Associate will report to the Operations Associate/Team Leader (G7) for the location under the substantive guidance of the P3 Operations Specialist and overall leadership of Deputy Chief, Volunteer Services Centre (VSC). </p><br> <p><strong>Competencies</strong></p><br> <strong>CORE</strong> <br> <p>Achieve Results </p><br> <ul> <li>Plans and monitors own work, pays attention to details, delivers quality work by deadline</li> </ul> <p>Think Innovatively: </p><br> <ul> <li>Open to creative ideas/known risks, is pragmatic problem solver, makes improvements </li> </ul> <p>Learn Continuously: </p><br> <ul> <li>Open minded and curious, shares knowledge, learns from mistakes, asks for feedback</li> </ul> <p>Adapt with Agility: </p><br> <ul> <li>Adapts to change, constructively handles ambiguity/uncertainty, is flexible </li> </ul> <p>Act with Determination: </p><br> <ul> <li>Shows drive and motivation, able to deliver calmly in face of adversity, confident</li> </ul> <p>Engage and Partner: </p><br> <ul> <li>Demonstrates compassion/understanding towards others, forms positive relationships</li> </ul> <p>Enable Diversity and Inclusion: </p><br> <ul> <li>Appreciate/respect differences, aware of unconscious bias, confront discrimination </li> </ul> <p><strong>Cross-Functional & Technical competencies:</strong></p><br> <p>Managing Compensation and Benefits</p><br> <ul> <li>Ability to design compensation plans which are aligned to current and future organization needs and market conditions; knowledge of and ability to apply the ICSC compensation methodologies and principles.</li> <li>Knowledge of and ability to design benefits-related processes, programmes, and tools, including benefit enrolment and amendments. </li> </ul> <p>Payroll management: </p><br> <ul> <li>Knowledge of and ability to apply mechanisms and tools to collect payroll data, process payroll and manage payroll reports.</li> </ul> <p>Customer Satisfaction/Client Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy.</li> <li>Look for ways to add value beyond clients' immediate requests. </li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <p>Operations management</p><br> <ul> <li>Ability to effectively plan, organize, and oversee the Organization’s business processes in order to convert its assets into the best results in the most efficient manner. </li> <li>Knowledge of relevant concepts and mechanisms.</li> </ul> <p>Digital Awareness and Literacy</p><br> <ul> <li>Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed.</li> </ul> <p><br> Communication </p><br> <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels.<br> </li> </ul> <p>Knowledge Generation</p><br> <ul> <li>Ability to research and turn information into useful knowledge, relevant for content, or responsive to a stated need.</li> </ul> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <ul> <li>Secondary Education with at least six (6) years relevant work experience, or Bachelors’ degree in Human Resources, Business or Public Administration, with relevant work experience of at least three (3) years will be given due consideration. </li> </ul> <p><strong>Experience:</strong></p><br> <ul> <li>Minimum Minimum 3-6 years of experience in client services provision, is required at the national or international level, including some experience in the area of HR transactions, recruitments, benefits and entitlements administration</li> </ul> <p>Required Skills</p><br> <ul> <li>Advance user of MS Office packages (MS Word, Excel etc.). </li> <li>Experience in handling of web-based management systems.</li> <li>Proficiency in using collaboration tools, as well as familiarity with digital platforms and new technologies. <br> </li> </ul> <p>Desired skills </p><br> <ul> <li>Demonstrated knowledge of integrated HR management systems. </li> <li>Experience working in web-based management/CRM systems. </li> <li>Experience in an international or non-profit context would be an asset.</li> <li>Experience working with volunteers would be an asset.</li> </ul> <p><strong>Languages:</strong></p><br> <ul> <li>Fluency in English, French and Arabic is required.</li> </ul> <p><strong>Professional Certificates:</strong></p><br> <ul> <li>HR certification desirable although not required.</li> </ul> <p><strong>Disclaimer:</strong></p><br> <ul> <li>Only short-listed applicants will be contacted.</li> <li>The successful candidate will hold a UNDP NPSA contract.</li> <li>This vacancy announcement is open to Tier 1, and 2 candidates.</li> <li>Open to nationals of Tunisia ONLY</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI <br><br> </div>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Office/Unit/Project Description </b> <br> The Volunteer Services Centre (VSC), part of UNV’s Management Services, supports a growing global portfolio of over 15,000 UN Volunteers (2025), delivering timely and high-quality services across the full volunteer lifecycle. This includes recruitment, pre-assignment processing, contract administration, payroll, separation, and evacuation support for UN Volunteers serving with UN agencies, funds, programmes, and missions. With a presence in 13 locations worldwide, VSC ensures consistent and compliant service delivery across diverse operational contexts.</p><br> <p>Under the guidance and supervision of the Operations Associate/Team Leader (G7) for the duty station, the Operations Associate supports the delivery of end-to-end volunteer lifecycle services within the VSC. The role contributes to timely onboarding, contract administration, and accurate management of benefits & entitlements, and lifecycle events.</p><br> <p>The incumbent ensures the integrity, transparency, and accuracy of service delivery in line with the UN Volunteers Conditions of Service (COS), policies, and procedures, while maintaining high-quality outputs and consistency across multiple countries and stakeholders.</p><br> <p>VSC collaborates closely with the Volunteer Solutions Section (VSS), headquarter units, Regional Offices, Field Units, the UNDP Global Shared Services Centre, and other UN partners to deliver coordinated services. The Operations Associate advises stakeholders on policies and procedures, promotes a collaborative and client-focused approach, and supports the timely implementation of the VSC work plan.</p><br> <p><b>Scope of work</b></p><br> <p><b>3.1. Identification of suitable candidates primarily UN Volunteer assignments </b></p><br> <ul> <li>Provide recruitment services in adherence to established UN Volunteers’ Conditions of Service, regulations and policies; </li> <li>Verify quality and consistency of Description of Assignments (DOAs), and provide guidance on designing DOAs to UN host entities, UNV Regional Offices and Field Units;</li> <li>Advertise relevant assignments in line with established processes; </li> <li>Identify suitable candidates for UN Volunteer assignments in diverse areas of expertise and for various host entities, as per corporate Key Performance Indicators, and according to DOA requirements and in compliance with UNV’s Recruitment and Selection policy;</li> <li>Alert supervisor about deficiencies or risks, liaise with Regional Offices and Field Units on exceptional situations and provide guidance on applicable regulations, rules and policies to ensure full compliance with accountability framework; </li> <li>Keep relevant parties updated on status of identification and negotiate adjustments when required; </li> <li>Contribute to a fair workload distribution by supporting the identification and submission of candidates for UN Volunteer assignments across regions when needed;</li> <li>Record actions and data in the volunteer management systems;</li> <li>Ensure accurate data management in official databases;</li> <li>Facilitate timely resolution of queries related to volunteer recruitment.</li> </ul> <p><b>3.2 Outreach and support to talent acquisition</b></p><br> <ul> <li>Coordinate with the Volunteer Solutions Section, Regional Offices and Field Units to remain informed of evolving demand for UN Volunteer profiles;</li> <li>Use social media and other sourcing channels to identify candidates, identify gaps in the existing talent pool, and support regional and national outreach campaigns and networks of talent sources in coordination with the Talent Acquisition team and relevant communication colleagues;</li> <li>Manage communication with candidates as it relates to the outcome of their applications;</li> <li>Contribute to the production of insightful recruitment analytics reports with regards to critical vacancies taking into account UNV’s priorities of gender parity and workforce diversity.</li> </ul> <p><b>3.3 Recruitment compliance, clearances and case management</b></p><br> <ul> <li>Conduct reference checks, obtain relevant pre- and post-submission clearances, and verify performance appraisals for selected candidates against established standards of competence and integrity;</li> <li>Flag deficiencies, risks and exceptional situations to the supervisor; liaise with Regional Offices, Field Units and Host Entities; and provide guidance on applicable rules, policies and the accountability framework;</li> <li>Keep relevant parties informed of recruitment status, negotiate adjustments when required, record actions and data in volunteer management systems, and support the timely resolution of recruitment-related queries.</li> </ul> <p><b>3.4 Knowledge building and continuous improvement</b></p><br> <ul> <li>Contribute to recruitment training materials and corporate activities that strengthen the recruitment capacity of UNV personnel;</li> <li>Capture and share lessons learnt from candidate identification; contribute to knowledge networks and communities of practice; and provide input on recruitment policies, systems and processes to improve the timeliness and quality of VSC services;</li> <li>Serve, on a rotational basis, as a VSC focal point on assigned topics and perform other duties within the functional profile as required for the efficient functioning of the office and the organization.</li> </ul> <p><b>4. Institutional Arrangement</b></p><br> <p>The Recruitment Associate is part of the Volunteer Services Centre and is administratively supported by the respective Regional Office. The position will report to the Operations Associate, Recruitment (G6) under the substantive guidance of G7 Operations Associate, Volunteer Recruitment and overall leadership of Chief, Volunteer Services Centre (VSC). The position has no supervisory or managerial responsibilities.</p><br> <p><b>Competencies</b></p><br> <b>CORE</b> <br> <p>Achieve Results </p><br> <ul> <li>Plans and monitors own work, pays attention to details, delivers quality work by deadline</li> </ul> <p>Think Innovatively: </p><br> <ul> <li>Open to creative ideas/known risks, is pragmatic problem solver, makes improvements </li> </ul> <p>Learn Continuously: </p><br> <ul> <li>Open minded and curious, shares knowledge, learns from mistakes, asks for feedback</li> </ul> <p>Adapt with Agility: </p><br> <ul> <li>Adapts to change, constructively handles ambiguity/uncertainty, is flexible </li> </ul> <p>Act with Determination: </p><br> <ul> <li>Shows drive and motivation, able to deliver calmly in face of adversity, confident</li> </ul> <p>Engage and Partner: </p><br> <ul> <li>Demonstrates compassion/understanding towards others, forms positive relationships</li> </ul> <p>Enable Diversity and Inclusion: </p><br> <ul> <li>Appreciate/respect differences, aware of unconscious bias, confront discrimination </li> </ul> <p><b>Cross-Functional & Technical competencies:</b></p><br> <p>Recruitment design and management</p><br> <ul> <li>Knowledge of, ability to design and manage end to end recruitment processes.</li> </ul> <p>Talent sourcing and outreach: </p><br> <ul> <li>Knowledge of and ability to develop and implement strategies, mechanisms and platforms to ensure the effective outreach to the relevant segments of the labour market, active and passive candidates internally and externally..</li> </ul> <p>Digital Awareness and Literacy</p><br> <ul> <li>Ability to monitor new and emerging technologies, as well as understand their usage, potential, limitations, impact, and added value. </li> <li>Ability to rapidly and readily adopt and use new technologies in professional activities, and to empower others to use them as needed. Knowledge of the usage of digital technologies and emerging trends<br> </li> </ul> <p>Customer satisfaction/ client management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs;</li> <li> Provide inputs to the development of customer service strategy; Look for ways to add value beyond clients' immediate requests; Ability to anticipate clients' upcoming needs and concerns.</li> </ul> <p><br> Communication </p><br> <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels.<br> </li> </ul> <p>Knowledge Generation</p><br> <ul> <li>Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. </li> <li>Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. </li> <li>Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.<br> </li> </ul> <p><b>Required Skills and Experience</b></p><br> <p><b>Education:</b></p><br> <ul> <li>Secondary Education with at least six (6) years relevant work experience, or Bachelors’ degree in Human Resources, Business or Public Administration, with relevant work experience of at least three (3) years will be given due consideration</li> </ul> <p><b>Experience:</b></p><br> <ul> <li>Minimum six (6) years of relevant experience with Secondary Education, or three (3) years with a Bachelor’s Degree, in human resources management, including experience supporting recruitment processes, is required at the national or international level.</li> </ul> <p>Required Skills</p><br> <ul> <li>Advance user of MS Office packages (MS Word, Excel etc.). </li> <li>Experience using web-based systems to manage recruitment cases, records or candidate data accurately.</li> <li> Ability to use digital collaboration tools to coordinate recruitment work with colleagues and stakeholders across locations. <br> </li> </ul> <p>Desired skills </p><br> <ul> <li>Experience as recruiter is a distinct asset;</li> <li>Experience using cloud-based applicant tracking system (ATS) and/or customer relations management platforms (e.g. Salesforce, ServiceNow, etc.);</li> <li>Experience supporting recruitment processes in the UN common system or another international organization;</li> <li>Experience supporting clients or stakeholders in a service-delivery role, including understanding their needs and resolving enquiries in a timely manner, is an asset.</li> <li>Experience working with volunteers.</li> </ul> <p><b>Languages:</b></p><br> <ul> <li>Fluency in English, French and Arabic is required.</li> </ul> <p><b>Professional Certificates:</b></p><br> <ul> <li>HR certification desirable although not required.</li> </ul> <p><b>Disclaimer:</b></p><br> <ul> <li>Only short-listed applicants will be contacted.</li> <li>The successful candidate will hold a UNDP NPSA contract.</li> <li>This vacancy announcement is open to tier 1 & 2 applicants</li> <li>Open to nationals of Tunisia ONLY</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> <b>Data Privacy</b><br><p>Please click here to view UNDP Data Privacy Statement</p><br><p>#LI-DNI</p><br><br> </div>
<p>In the context of developing its Technology Risk activity, EY Tunisia is looking for Junior Auditors / Consultants specializing in Information Systems and innovative technologies. Technology Risk is also integrated within a larger department called Business Consulting, comprising approximately 220 people, thus allowing for more diverse opportunities and/or continuous evolution on complex mixed business and IS issues.</p><p><strong>The Opportunity</strong></p><p>Our Technology Risk team currently has more than 60 consultants and supports major companies in various sectors (Banks, insurance, industry, public sector, telecom, etc.) and different geographies (Tunisia/ Maghreb/ Africa/ Europe: France, Luxembourg, Germany, etc./ Middle East: Qatar, UAE, Saudi Arabia, Egypt, etc.) in transforming their IS to meet strategic, regulatory, and security challenges broadly.</p><p>By joining us, you will have the opportunity to develop various business and technical expertise by participating in various audit and consulting missions.</p><p>You will also benefit from training and close coaching throughout your professional career within the Firm.</p><p><strong>Your Missions</strong></p><p>You will be trained in our methodologies and will have the opportunity to work, according to your skills and aptitude, within multidisciplinary teams on various types of audit and consulting missions:</p><ul><li>Management and control of risks related to information systems and cybersecurity</li><li>Program/Project Risk Management</li><li>Information system audit across all SI layers: application, network (LDAP directories, Active Directory), infrastructure (servers, databases)</li><li>Review of IT system implementations, both on the application layer and the infrastructure layer (application server, database)</li><li>SOCR (Service Organizations Control Reporting) projects</li><li>Business Continuity Plan, Crisis Management</li><li>Cybersecurity readiness assessments</li><li>Support for the implementation of an information security management system</li><li>Regulatory audit and in accordance with standards and best practices (ISO27001/ ISO27002/ ISO22301/ NCA ECC/ SWIFT CSP/ NIST/ etc.)</li></ul><p><strong>Your Responsibilities:</strong></p><ul><li>You actively participate in the execution of missions with our clients in close collaboration with experienced consultants and managers.</li><li>You intervene at the core of companies and their business processes to provide advice aimed at helping them manage their operational or technological risks, particularly in the context of audit missions.</li><li>You support management in implementing their risk management frameworks (risk mapping, process modeling, other diagnostics...).</li><li>You base your work on qualitative and quantitative analyses from sometimes large and complex data.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Graduate of an engineering school, management school, or university, you have successful prior experience (internship, apprenticeship) in a company, audit firm, or consulting firm in the field of Information Systems.</p><p>Enthusiastic, dynamic, committed, you have a strong ability to adapt and enjoy working in a team.</p><p>Your rigor, interpersonal skills, and ease in oral and written communication will contribute to the excellence of our service to clients.</p><p>Advanced English</p><p>Good communication in French</p><p>International experience is a plus.</p><p>As part of its Diversity policy, EY considers all applications, including those from people with disabilities, on equal terms.</p>
<p>POSITION SUMMARY Perform routine inspections of boilers, pumps, valves, piping systems, and control equipment. Monitor pressure, temperature, water levels, fuel consumption, and system performance. Conduct preventive maintenance activities according to established schedules. Diagnose and troubleshoot boiler and mechanical system malfunctions. Perform minor repairs and coordinate major repairs with maintenance teams or contractors. Monitor and maintain water treatment systems to ensure proper boiler performance. Record operating data, maintenance activities, and equipment performance reports. Respond promptly to equipment alarms, emergencies, and operational abnormalities. Ensure compliance with all health, safety, environmental, and regulatory requirements. Maintain cleanliness and organization within the boiler room and work areas. Follow all company and safety and security policies and procedures; report boiler room's maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2>
<p><strong>Education:</strong> Technical, Trade, or Vocational School Degree.</p>
<p><strong>Related Work Experience:</strong> At least 2 years of related work experience.</p>
<p><strong>Supervisory Experience:</strong> No supervisory experience.</p>
<p><strong>License or Certification:</strong> Boiler Operator or Boiler Technician certification.</p>
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<span>We are looking for an experienced Sales Development Representative (SDR) to join our team immediately and handle B2B cold calling campaigns targeting companies across the UAE and Saudi Arabia .<br> The SDR will be responsible for identifying relevant businesses, speaking with decision-makers, qualifying their needs, and booking qualified meetings for the sales team.<br> This role is highly focused on outbound calling , so we are looking for someone confident, persistent, and comfortable speaking with senior decision-makers.<br> Fully remote position.<br> Opportunity to work on a B2B campaign targeting the UAE and Saudi Arabian markets .<br> Performance-driven environment with clear KPIs and targets.<br> Opportunity to develop experience in B2B SaaS and consultative outbound sales.<br> Direct exposure to senior business decision-makers.<br> Immediate start opportunity for the right candidate.<br> Minimum 1 year of experience in B2B cold calling, SDR, telesales, or outbound sales.<br> Proven experience making a high volume of outbound calls.<br> Experience targeting the UAE and/or Saudi Arabian market is highly preferred.<br> Strong spoken English and professional communication skills.<br> Comfortable speaking with senior decision-makers.<br> Strong objection-handling and qualification skills.<br> Experience with CRM systems and maintaining accurate call records.<br> Comfortable working with daily and monthly sales KPIs.<br> Ability to work independently in a remote environment.<br> Immediate availability is required.<br> Key Responsibilities Make high-volume B2B cold calls to prospects across the UAE and Saudi Arabia.<br> Identify and connect with relevant decision-makers, including HR, Administration, Facilities, and Operations leaders.<br> Qualify prospects based on company profile, workforce size, current processes, pain points, and business needs.<br> Identify companies managing large contractual, temporary, or distributed workforces.<br> Conduct professional discovery conversations and identify potential business opportunities.<br> Handle objections confidently and maintain control of cold calls.<br> Book qualified meetings with interested prospects.<br> Maintain accurate prospect information, call feedback, and follow-ups in the CRM.<br> Consistently achieve daily calling, qualification, and meeting-booking KPIs.<br> Ideal Candidate The ideal candidate is: Confident and comfortable making cold calls throughout the day.<br> Highly persistent and able to handle rejection without losing motivation.<br> Naturally curious and able to ask the right qualification questions.<br> Strong at building rapport quickly with prospects.<br> Commercially minded and focused on generating qualified opportunities rather than simply making calls.<br> Experienced in speaking with HR, Operations, Facilities, or senior business decision-makers.<br> Organized, disciplined, and reliable with CRM updates and follow-ups.<br> Experienced in selling or prospecting for B2B SaaS, HR technology, workforce management, payroll, or similar business solutions is a strong advantage.<br></span> </div>
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<p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. </span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Context & Team </b></p><br><p>You will join the <b>Client Services EMEA – Operations domain</b>, a team dedicated to supporting and advising our European clients in their use of the Murex platform. </p><br><p>Our mission is to: </p><br><ul><li>Ensure the smooth operation and evolution of the platform for <b>Back Office</b> <b>users (Collateral, Settlements, Regulatory Reports, Life Cycle, </b><b>…</b><b>)</b> </li></ul><ul><li>Provide expert support across <b>incident resolution, configuration, and implementation.</b> </li></ul><ul><li>Collaborate with internal teams to deliver <b>innovative solutions</b> in a fast-paced and demanding environment. </li></ul><ul><li>Foster strong client relationships through <b>training, governance, and strategic advisory</b>. </li></ul><p>You’ll work with <b>a</b> <b>diverse and multicultural client base across Europe,</b> with opportunities for <b>travel and direct client engagement.</b> </p><br><p><b>Your missions </b></p><br><ul><li>Support clients in using and configuring the Murex platform, ensuring timely resolution of incidents. </li></ul><ul><li>Collaborate with internal product and development teams to deliver fixes and new features. </li></ul><ul><li>Participate in <b>projects of modernization, migration, and module implementation</b>, including design, configuration, and validation. </li></ul><ul><li>Deliver <b>training sessions</b> (internal and external) and contribute to continuous documentation improvement. </li></ul><ul><li>Act as a <b>trusted advisor</b>: present platform evolutions, report activities, and contribute to client governance strategies. </li></ul><ul><li>Embrace innovation and creativity to meet the evolving needs of capital markets. </li></ul><p><b>Your profile </b></p><br><ul><li>Master’s degree from a top‑tier engineering school or university, with a strong focus on financial markets and/or applied mathematics.</li><li>Strong interest in IT and software development; knowledge of Unix environments, SQL, and Oracle/Sybase is considered an asset.</li><li>Excellent analytical abilities combined with a structured problem‑solving approach.</li><li>Client‑oriented mindset, with strong interpersonal and communication skills.</li><li>Ability to thrive in a collaborative, multicultural, and international environment.</li><li>Fluency in English and willingness to travel across Europe</li></ul> </div>
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<p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. </span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Context & Team </b></p><br><p>You will join the <b>Client Services EMEA – Operations domain</b>, a team dedicated to supporting and advising our European clients in their use of the Murex platform. </p><br><p>Our mission is to: </p><br><ul><li>Ensure the smooth operation and evolution of the platform for <b>Back Office</b> <b>users (Collateral, Settlements, Regulatory Reports, Life Cycle,</b><b>…</b><b>)</b> </li></ul><ul><li>Provide expert support across <b>incident resolution, configuration, and implementation.</b> </li></ul><ul><li>Collaborate with internal teams to deliver <b>innovative solutions</b> in a fast-paced and demanding environment. </li></ul><ul><li>Foster strong client relationships through <b>training, governance, and strategic advisory</b>. </li></ul><p>You’ll work with <b>a</b> <b>diverse and multicultural client base across Europe,</b> with opportunities for <b>travel and direct client engagement.</b> </p><br><p><b>Your missions </b></p><br><ul><li>Support clients in using and configuring the Murex platform, ensuring timely resolution of incidents. </li></ul><ul><li>Collaborate with internal product and development teams to deliver fixes and new features. </li></ul><ul><li>Participate in <b>projects of modernization, migration, and module implementation</b>, including design, configuration, and validation. </li></ul><ul><li>Deliver <b>training sessions</b> (internal and external) and contribute to continuous documentation improvement. </li></ul><ul><li>Act as a <b>trusted advisor</b>: present platform evolutions, report activities, and contribute to client governance strategies. </li></ul><ul><li>Embrace innovation and creativity to meet the evolving needs of capital markets. </li></ul><p><b>Your profile </b></p><br><ul><li>Master’s degree from a top‑tier engineering school or university, with a strong focus on financial markets and/or applied mathematics.</li><li>Strong interest in IT and software development; knowledge of Unix environments, SQL, and Oracle/Sybase is considered an asset.</li><li>Excellent analytical abilities combined with a structured problem‑solving approach.</li><li>Client‑oriented mindset, with strong interpersonal and communication skills.</li><li>Ability to thrive in a collaborative, multicultural, and international environment.</li><li>Fluency in English and willingness to travel across Europe</li></ul> </div>
<p>POSITION SUMMARY Perform masonry work related to the maintenance, repair, and renovation of hotel buildings and facilities. Repair walls, partitions, floors, stairways, terraces, walkways, and other masonry structures. Carry out tiling, plastering, pointing, and finishing works in accordance with hotel quality standards. Participate in renovation projects involving guest rooms, public areas, restaurants, meeting rooms, and recreational facilities. Inspect and identify damaged structures and recommend appropriate corrective actions. Prepare surfaces and materials required for masonry work. Read and interpret construction drawings, maintenance work orders, and technical instructions. Ensure high-quality workmanship and aesthetic finishes that support the hotel's image and standards. Maintain safe work areas and minimize disruptions to hotel guests and staff during maintenance activities. Collaborate with other maintenance team members, including plumbers, electricians, painters, and carpenters, to ensure hotel facilities are properly maintained. Comply with all health, safety, and environmental regulations and procedures. Maintain tools, equipment, and work areas in good condition and ensure proper housekeeping practices. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. </span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Context & Team </b></p><br><p>You will join the <b>Client Services EMEA – Operations domain</b>, a team dedicated to supporting and advising our European clients in their use of the Murex platform. </p><br><p>Our mission is to: </p><br><ul><li>Ensure the smooth operation and evolution of the platform for <b>Back Office</b> <b>users (Collateral, Settlements, Regulatory Reports, Life Cycle, </b><b>…</b><b>)</b> </li></ul><ul><li>Provide expert support across <b>incident resolution, configuration, and implementation.</b> </li></ul><ul><li>Collaborate with internal teams to deliver <b>innovative solutions</b> in a fast-paced and demanding environment. </li></ul><ul><li>Foster strong client relationships through <b>training, governance, and strategic advisory</b>. </li></ul><p>You’ll work with <b>a</b> <b>diverse and multicultural client base across Europe,</b> with opportunities for <b>travel and direct client engagement.</b> </p><br><p><b>Your missions </b></p><br><ul><li>Support clients in using and configuring the Murex platform, ensuring timely resolution of incidents. </li></ul><ul><li>Collaborate with internal product and development teams to deliver fixes and new features. </li></ul><ul><li>Participate in <b>projects of modernization, migration, and module implementation</b>, including design, configuration, and validation. </li></ul><ul><li>Deliver <b>training sessions</b> (internal and external) and contribute to continuous documentation improvement. </li></ul><ul><li>Act as a <b>trusted advisor</b>: present platform evolutions, report activities, and contribute to client governance strategies. </li></ul><ul><li>Embrace innovation and creativity to meet the evolving needs of capital markets. </li></ul><p><b>Your profile </b></p><br><ul><li>Master’s degree from a top‑tier engineering school or university, with a strong focus on financial markets and/or applied mathematics.</li><li>Strong interest in IT and software development; knowledge of Unix environments, SQL, and Oracle/Sybase is considered an asset.</li><li>Excellent analytical abilities combined with a structured problem‑solving approach.</li><li>Client‑oriented mindset, with strong interpersonal and communication skills.</li><li>Ability to thrive in a collaborative, multicultural, and international environment.</li><li>Fluency in English and willingness to travel across Europe</li></ul> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Perform routine inspections of boilers, pumps, valves, piping systems, and control equipment. Monitor pressure, temperature, water levels, fuel consumption, and system performance. Conduct preventive maintenance activities according to established schedules. Diagnose and troubleshoot boiler and mechanical system malfunctions. Perform minor repairs and coordinate major repairs with maintenance teams or contractors. Monitor and maintain water treatment systems to ensure proper boiler performance. Record operating data, maintenance activities, and equipment performance reports. Respond promptly to equipment alarms, emergencies, and operational abnormalities. Ensure compliance with all health, safety, environmental, and regulatory requirements. Maintain cleanliness and organization within the boiler room and work areas.<br>Follow all company and safety and security policies and procedures; report boiler room's maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: Boiler Operator or Boiler Technician certification.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Perform masonry work related to the maintenance, repair, and renovation of hotel buildings and facilities. Repair walls, partitions, floors, stairways, terraces, walkways, and other masonry structures. Carry out tiling, plastering, pointing, and finishing works in accordance with hotel quality standards. Participate in renovation projects involving guest rooms, public areas, restaurants, meeting rooms, and recreational facilities. Inspect and identify damaged structures and recommend appropriate corrective actions. Prepare surfaces and materials required for masonry work. Read and interpret construction drawings, maintenance work orders, and technical instructions. Ensure high-quality workmanship and aesthetic finishes that support the hotel's image and standards. Maintain safe work areas and minimize disruptions to hotel guests and staff during maintenance activities. Collaborate with other maintenance team members, including plumbers, electricians, painters, and carpenters, to ensure hotel facilities are properly maintained. Comply with all health, safety, and environmental regulations and procedures. Maintain tools, equipment, and work areas in good condition and ensure proper housekeeping practices.<br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS <br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>