CS Cart Jobs in Tunisia in Tunisia 2026

Bayt

Packaging Engineer

On-site - Tunisia 7 August 2026

Manufacturing & Production

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> As a Colgate-Palmolive Packaging Engineer you will be supporting the North America pillar of Oral Care. You will be responsible for the development and implementation of innovative packaging solutions, working collaboratively with the Global and Marketing Divisions, Supply Chain, and Procurement teams. You will also have broad responsibilities in supporting our Manufacturing Operations to drive quality improvements, production efficiencies and cost savings projects. Additionally, you will play a critical role for the technical transfer of projects from Packaging to Operations. Your Day to Day and the Future <ul> <li> Partner closely with North America (NA) Marketing and Design to bring innovative new products and packaging to the market, meeting brand and business requirements </li> <li> Coordinate and execute line trials to ensure package performance across all manufacturing sites, including on-site attendance of component and manufacturing startups (as needed) </li> <li> Analyze packaging quality issues, develop root-cause solutions, and drive the implementation of corrective and preventative actions </li> <li> Conduct vendor qualifications for new packaging materials, ensuring proper validation and manufacturing efficiency </li> <li> Manage the shipment of packaging component samples to cross-functional partners </li> <li> Develop packaging designs for new product launches. You will ensure that all solutions meet the CP requirements for Quality, Sustainability, brand equity, consumer experience, and manufacturing execution </li> <li> Responsible for Technology Transfer from Package Engineering to Manufacturing Operations to ensure new packaging systems perform as designed and meet operational targets </li> <li> Create cost and savings estimates, tooling and package qualification plans, technology transfer documentation (Design History Files) and final package component specifications </li> <li> Create component codes, Bills of Materials (BOMs), Manufacturing Specifications, and develop specific case/cube information </li> <li> Responsible for meeting timeline commitments, including project planning steps, supplier selection, capital expenditure estimates, and technology transfer associated with projects. Manage flow of packaging related information, and communicate project progress, actual costs, and any associated risks </li> <li> Interface with the Innovation teams to identify new and innovative packaging solutions, and work with other cross-functional teams to bring them to life through meticulous planning, design execution, and rigorous testing </li> <li> Help identify or execute cost saving opportunities in your area of responsibility, and work towards implementation together with multiple cross-functional collaborators </li> </ul> You'll need to have: <ul> <li> Bachelor's Degree in Package Engineering/Technology/Science or related field </li> <li> 3+ years Package Development or similar Engineering experience  </li> <li> Fundamental understanding of printing and decoration techniques for plastics, labels, or paperboard materials </li> <li> Knowledge of laminate tubes, PET bottles, paperboard folding cartons, or corrugated shippers </li> </ul> Even better if you have: <ul> <li> Experience working in a complex manufacturing or plant environment, with the ability to operate as a self-starter and communicate effectively with senior leaders and remote team members </li> <li> Product design and development experience in the CPG field </li> <li> Understanding of extrusion blow molding, injection molding, paperboard and corrugated packaging designs.  </li> <li> Product testing, data collection, data analysis and assessing pass / fail criteria to determine final product approval </li> <li> Knowledge of packaging materials and conversion processes, such as extrusion blow molding, injection molding, and exposure to final product filling and assembly </li> <li> Experience using Google Suite applications, SAP or other ERP software and/or similar computer systems. </li> <li> Experience with CapePack or Tops software for case/cube development </li> </ul> </div>

2 - 5 Years Naukri Gulf

Senior BI Developer

On-site - Tunisia - Tunis 9 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job description <div> <div> We are recruiting: Senior BI Developer Lieu : Tunis, Tunisia Contract type: Permanent, full-time Desired start date: ASAP Veo Worldwide Services, a European multinational specializing in B2B services, has been established in Tunisia since 2017 with offices in Sousse and Tunis. The company offers professional services in various fields such as international trade, logistics, human resources, finance, and IT. Your mission: As a Senior BI Developer, you will play a key role in the design and development of robust and scalable Business Intelligence solutions, in collaboration with business and data teams. Your responsibilities include: Design and develop reports, dashboards and data models with IBM Cognos Collaborating with third-party teams to identify and formalize reporting needs Optimize report performance and ensure data accuracy Participate in data modeling and BI governance Collaborating with the DWH and ETL teams to ensure seamless data integration Provide technical guidance to junior profiles and contribute to code reviews Maintaining active monitoring of BI tools and emerging trends </div> </div> Job requirements <div> <div> Search profile: Bachelor's degree (or higher) in computer science, information systems or equivalent 5+ years of experience in BI, including a minimum of 3 years with IBM Cognos Ma trise de : Cognos Report Studio, Dashboarding, Framework Manager, Data Modules, SQL (Oracle, SQL Server, Postgres) Good understanding of data models (star, snowflake) Excellent analytical and communication skills French and English minimum level B1 These are a plus: Knowledge of other BI tools: Power BI, Tableau Certification IBM Cognos Experience with Agile methodologies What we offer: Permanent contract and integration into an experienced team High value-added international projects A stimulating and results-oriented BI environment Want to join a company that puts data at the heart of its strategy? Apply now to Veo Worldwide Services Tunis and give a new boost to your Business Intelligence career. </div></div></div></section>

0 to 0 years Bayt

Data Quality Engineer

On-site - Tunisia 19 June 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us. With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference. Job Description We are seeking a highly skilled Data Quality Engineer to play a key role in designing, implementing, and maintaining data quality frameworks that support our clients' data and analytics initiatives. The ideal candidate combines strong technical expertise in data quality management with the ability to understand business processes and translate requirements into scalable, maintainable, and governed data quality solutions. You will work closely with data architects, data engineers, business analysts, data governance teams, and business stakeholders to define data quality requirements, establish validation standards, and implement controls that ensure data accuracy, completeness, consistency, and reliability across enterprise data platforms. Key Responsibilities: <ul><li>Collaborate with business stakeholders, data architects, governance teams, and data engineers to gather and analyze data quality requirements.</li><li>Design, develop, and maintain data quality frameworks, validation rules, and monitoring processes across enterprise data assets.</li><li>Profile and analyze data sources to identify quality issues, anomalies, patterns, and improvement opportunities.</li><li>Define, implement, and maintain data quality rules across key dimensions including completeness, accuracy, consistency, uniqueness, validity, and timeliness.</li><li>Translate business requirements and critical data elements (CDEs) into measurable and actionable data quality controls.</li><li>Design and implement automated data validation, reconciliation, and monitoring processes.</li><li>Work closely with data integration and engineering teams to embed data quality controls within data pipelines and transformation processes.</li><li>Support data governance initiatives through metadata management, data lineage documentation, data cataloging, and quality reporting.</li><li>Monitor data quality performance indicators and investigate root causes of recurring data quality issues.</li><li>Collaborate with business and technical teams to identify remediation actions and continuous improvement opportunities.</li><li>Ensure compliance with organizational data governance standards, regulatory requirements, and industry best practices.</li><li>Support data warehousing, reporting, and analytics initiatives by ensuring the availability of trusted and high-quality data assets.</li><li>Participate in solution reviews and promote best practices related to data quality management and governance.</li><li>Document data quality rules, validation logic, data flows, issue management processes, and technical specifications.</li></ul> Qualifications Required Qualifications: <ul><li>Bachelor's degree in Computer Science, Information Systems, Data Management, Engineering, or a related field.</li><li>Minimum 2 years of hands-on experience in data quality, data engineering, data governance, or related data management disciplines.</li></ul> Preferred Qualifications: <ul><li>Experience with enterprise data quality and data integration platforms such as Informatica IDMC, IICS, PowerCenter, and Informatica Data Quality (IDQ).</li><li>Familiarity with data cataloging, metadata management, and data governance platforms.</li><li>Experience working within regulated environments and familiarity with Saudi NDMO and NDI requirements.</li><li>Experience implementing data quality KPIs, scorecards, and monitoring dashboards.</li><li>Familiarity with REST APIs, data ingestion frameworks, and modern cloud data platforms.</li><li>Experience supporting CI/CD practices and deployment processes within data environments.</li></ul> What We Are Looking For: We are looking for someone who is passionate about improving data trust and reliability across the organization. The ideal candidate proactively identifies data quality risks, challenges assumptions, investigates root causes, and collaborates effectively with both business and technical teams to ensure that data remains accurate, consistent, governed, and fit for purpose. Additional Information Fluency in Arabic & English is highly desirable </div>

2 - 7 Years Naukri Gulf

Lead Specialist IT Operations

On-site - Tunisia - Tunis 19 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Contributes to the definition for scope of handover to operations - Participates in the definition and ensures consistent execution of operational procedures - Executes 1st level service desk for IT service portfolio - Executes 2nd and assists 3rd level support for all relevant IT solutions - Picks up and prioritize Service Requests & Incidents - Administrates, monitors, and operates existing IT systems - Creates, approves, manages, and maintains IT continuity plans - Administrates and manages user identity and access to IT systems - Ensures security protection and technical realizations for IT systems</div></section><section>Desired Candidate Profile<h2>Qualifications and Experience</h2>Level of Education : University degree in Computer Science, Network Engineering, or related fieldExperience: 2 yearsLanguage : Good communication skills in EnglishSocial competences: Strong troubleshooting and analytical skills / Ability to work under pressure and manage multiple prioritiePofessional Skills: Forward Schedule of Changes / Global Platform Knowledge / Impact Analysis / Operational Production Acceptance / Service Desk Standards and Procedures</section>

2 - 7 Years Naukri Gulf

Associate Data Specialist

On-site - Tunisia - Tunis Yesterday

Information Technology

The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift-anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Data Specialist contributes to interacting with counterparts, officers and technical staff in relevant organizational units in data engineering, data science and other data specialists, data owners and subject matter experts for the development and implementation of the databases, data collection systems and data analytics that optimize statistical efficiency and quality. It also contributes to the interaction with external counterparts in the UN funds, programs and other UN specialized agencies, consultants, and other partners to collaborate and exchange information and best practices. The position is located in the United Nations Resident Coordination Office (RCO) in Tunis, Tunisia, under the direct supervision of the Head of the Resident Coordinator Office.ResponsibilitiesWithin delegated authority, the incumbent will be responsible of the following duties:<ol><li>Develop and implement databases, data collection systems, data analytics, and other analysis, reporting and quality control capabilities; identifies appropriate data sources for analytics projects; identifies new data analysis process-improvement opportunities and strategies that optimize statistical efficiency and quality.</li><li>Identify, analyze, and interpret trends or patterns, applying statistical methods to structured and unstructured sources of information and data to surface relevant features and variables.</li><li>Implement process-improvement mechanisms for data analytics tasks; acquires and cleans data from primary and secondary sources; maintains and quality-assures databases and data systems, including UN INFO and CF results data.</li><li>Develop reports, dashboards, and other tools to effectively summarize findings and convey information to management across the development, humanitarian and peace nexus, supporting RC/UNCT evidence-based decision-making.</li><li>Document requirements, background information and methodology and establish documentation practices and standards for other staff to follow.</li><li>Draft inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc.</li><li>Contribute to the development of processes and tools to monitor and analyze model performance and data accuracy.</li><li>Design internal process improvements: automating manual processes, optimizing data delivery, re-designing architecture for greater scalability</li><li>Implement solutions to data-related technical problems and data infrastructure updates.</li><li>Contribute to the preparation and organization of datasets to ensure data scientists and analysts have the necessary data for feature extraction. Perform routine data processing and quality checks to maintain data integrity.</li><li>Collaborate with data engineers and data scientists to improve data flows, data quality, etc.</li><li>Contribute to the creation of basic data visualization outputs to aid decision-making and communications of analysis outputs.</li><li>Contribute to project tasks, assist with data collection and initial analysis, and report unresolved issues to senior staff.</li><li>Contribute to the production of data products like reports or newsletters related to data analysis activities.</li><li>Conduct data collection, cleaning, and preliminary analysis, contributing to the identification of patterns and trends.</li><li>Compile and clarify data insights and develop supporting materials in preparation for stakeholder communications.</li><li>Keep abreast of current and emerging trends in data analytics best practices, technologies, and tools, and proposes their application to strengthen the RCO's analytical function.</li><li>Build staff and partner capacity on data analytics, including delivering trainings and workshops for UN personnel and national counterparts.</li><li>Support data preparation and preliminary analysis, verification, and pattern identification; contributes to routine reporting and administrative aspects of the work plan.</li><li>Contribute to the design and development of data science products, including through advanced analytical methods such as artificial intelligence, machine learning, predictive analytics, data and text mining, natural language processing, statistics, and related algorithms and computational approaches, to generate insights not otherwise detectable through standard analysis.</li><li>Serve as a resource person and informal mentor on data analytics within the RCO, promoting a data-driven culture and knowledge-sharing across results groups.</li><li>Performs other duties as assigned</li></ol>CompetenciesPROFESSIONALISM: Working collaboratively, Strategic thinking, Analytical thinking, Knowledge and understanding of sustainable development theories, concepts and approaches. Ability to identify and develop sources for data collection. Ability to undertake research, analyze data, make recommendations and write draft reports on sustainable development issues. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Desired Candidate Profile<ul><li>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science or a related quantitative field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of two (2) years of progressively responsible experience in data analysis, statistics, monitoring and evaluation, research, data management, or a related field is required.</li><li>Experience in collecting, cleaning, validating, analyzing, and interpreting data from multiple sources to support evidence-based decision-making is required.</li><li>Experience using data analysis and visualization tools such as Power BI, Tableau, R, Python, SQL, or similar platforms is required.</li><li>Demonstrated experience in developing analytical products, dashboards, reports, or data visualizations for technical and non-technical audiences is required.</li><li>Experience conducting data quality assurance and applying data validation methodologies is required.</li><li>Demonstrated experience in developing and applying quantitative and statistical data modelling techniques, including forecasting, trend analysis, regression modelling, scenario analysis, and predictive analytics, to support strategic planning, SDG monitoring, programme performance assessment, and evidence-based policy and decision-making is required.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French and Arabic are required.</li></ul>

0 to 0 years Naukri Gulf

Systems Engineer

On-site - Tunisia - Tunis 12 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Reporting to the Infrastructure team, the Microsoft Systems Engineer collaborates on the design, implementation, security, and operational maintenance (MCO) of server architectures. An expert in the Microsoft Windows Server ecosystem and IT hardware, they ensure the high availability, performance, and scalability of the company's physical and virtual servers.Responsibilities and Missions1. Hardware and Virtualization Management<ul><li>Hardware Architecture : Size, install, configure and maintain physical servers (Blade/blade servers, HPE ProLiant type rack servers, Dell PowerEdge, Lenovo ThinkSystem).</li><li>Storage & Local Network Management : Configure associated storage technologies (SAN, NAS, RAID cards, vSAN) and manage server network connectivity (network cards, virtual switches).</li><li>Virtualization : Administering and optimizing hypervisors (mainly Microsoft Hyper-V or VMware ESXi in a mixed environment), managing failover clusters (Failover Clustering).</li><li>Physical maintenance : Ensuring follow-up of manufacturer warranties, replacement of defective components (disks, RAM, power supplies) and capacity management (Capacity Planning).</li></ul>2. Windows Server OS & Core Services Administration<ul><li>Deployment and Lifecycle : Automate OS provisioning (Windows Server 2019 / 2022 / 2025) via system images (WDS, MDT, or SCCM/MECM).</li><li>Active Directory Services : Manage AD DS architecture, replication, DNS services, DHCP, and design/optimize group policies (GPO).</li><li>Operational Maintenance : Manage security patches (Patch Management) via WSUS or Azure Update Manager.</li><li>Automation : Develop industrial configuration and maintenance scripts in PowerShell.</li></ul>3. Monitoring, Security and Backup<ul><li>Monitoring : Analyze server and hardware performance metrics (via SCOM, PRTG, Zabbix, or manufacturer tools like HPE iLO / Dell iDRAC).</li><li>Security (Hardening) : Apply best practices for OS hardening (CIS Benchmarks), access rights management (Less privilege, AD Tiering).</li><li>Backup and Disaster Recovery Plan (DRP) : Configure and test system and hardware backup policies (Veeam Backup & Replication, Azure Backup).</li></ul></div></section><section>Desired Candidate Profile<h2>Qualifications</h2><ul><li>Education : Bachelor's +3 to Master's +5 in Computer Science (Professional Bachelor's, Engineering School or Specialized Master's in Systems and Networks).</li><li>Experience : Minimum 3-5 years of experience in a similar role as Administrator or System Engineer in a production environment.</li><li>Certifications (a valuable plus) :<ul><li>Microsoft certifications (e.g. Microsoft Certified: Windows Server Hybrid Administrator Associate).</li><li>Manufacturer certifications (HPE, Dell).</li></ul></li></ul></section>

3 - 5 Years Naukri Gulf

2nd Level Network Support

On-site - Tunisia - Tunis 9 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Provide 2nd level support for network-related incidents and service requests (LAN, WAN, WLAN, VPN)Troubleshoot and resolve escalated issues from 1st level support within defined SLAsMonitor network performance and ensure system availability and reliabilityPerform root cause analysis and implement corrective/preventive actionsManage and maintain network devices (switches, routers, firewalls, access points)Support configuration, installation, and upgrades of network infrastructureCollaborate with global IT teams and external vendors when requiredContribute to documentation (network diagrams, procedures, knowledge base)Participate in IT projects (network expansion, security improvements, migrations)Ensure compliance with IT security policies and standardsProvide on-call support if required</div></section><section>Desired Candidate Profile<ul><li>University degree in Computer Science, Network Engineering, or related field</li><li>3 5 years of experience in network operations or IT infrastructure support</li><li>Strong knowledge of: TCP/IP, DNS, DHCP, VLANs, routing & switching</li><li>Firewall technologies and VPNs</li><li>Network monitoring tools</li><li>Experience with enterprise network equipment (e.g., Cisco)</li><li>Good understanding of ITIL processes (incident, Request, problem, change management)</li><li>Strong troubleshooting and analytical skills</li><li>Ability to work under pressure and manage multiple priorities</li><li>Good communication skills in English</li></ul></section>

0 to 0 years Bayt

Customer Support Consultant

Remote - Tunisia 25 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists. What you need to succeed in this role: Excellent English skills (C1 for both spoken and written); At least 6-12 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload). Will be a great plus: Experience in hospitality. Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Bayt

Intern

On-site - Tunisia 23 July 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. We are looking for interns who will join our team as:Software Engineering Intern – Test Automation & AI FISis a global financial services technology company that provides software, data, and operational solutions to banks, asset managers, and capital markets institutions worldwide. What You Will Be Doing: • Develop and maintain automated test scripts using Playwright and modern testing frameworks • Support the design and execution of functional, regression, integration, and end-to-end tests • Collaborate with engineering teams to identify automation opportunities across the software lifecycle • Analyze test results, troubleshoot issues, and document findings for stakeholders • Apply AI-assisted tools to improve testing efficiency, code quality, and developer productivity • Contribute to test framework enhancements, reusable components, and automation standards • Assist in validating application performance, usability, and reliability • Support CI/CD pipeline integration and automated quality checks • Create technical documentation, test plans, and knowledge-sharing materials • Participate in agile ceremonies and contribute ideas for continuous improvement What you will bring : • Currently pursuing a degree or equivalent skills-based education in Computer Science, Software Engineering, Information Technology, or a related field • Knowledge of software development fundamentals and programming concepts • Understanding JavaScript, TypeScript, Python, or a similar programming language • Understanding of software testing principles, test design, and quality assurance practices • Familiarity with Playwright or interest in modern browser automation technologies • Knowledge of version control systems such as Git • Strong analytical, problem-solving, and debugging skills • Effective communication and collaboration skills with technical and non-technical stakeholders • High attention to detail and willingness to learn • Good communication skills Preferred Qualifications• Exposure to Playwright test automation frameworks and Page Object Model design patterns • Familiarity with AI-assisted development tools and generative AI technologies • Understanding of CI/CD pipelines and automated software delivery practices • Knowledge of API testing and web technologies • Understanding cloud platforms, containers, or DevOps concepts What We Offer: •Paid internship •Mentorship and structured on-the-job learning •Hybrid working model •Company benefits: Transportation, ... Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass </div>

Bayt

Risk Consultant

On-site - Tunisia 1 August 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.  Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Your team  As part of our strategic expansion, we are looking for talented Junior Murex Consultants to join our CS EMEA ERM domain in Tunis and play a key role in supporting our European clients through production, upgrades, and implementation projects.   You will be joining the new team in Tunis, which is fully integrated into the Client Services EMEA ERM domain. This cross-asset team covers all areas of Risk Management, with a primary focus on Credit Risk and Risk Control. Although physically located in Tunis, the team operates as an extension of our regional structure, working in close coordination with our Paris office. The team is deeply embedded in client-facing activities and plays an important role in delivering high-quality solutions. This setup offers a unique blend of local autonomy and global integration. The direct reporting line is in Tunis, ensuring proximity and agility, while the functional alignment remains with the Regional Domain team in Paris, providing strategic direction, domain leadership, and access to broader initiatives.  Your missions  <ul><li>Provide support services to the clients : follow-up and solving of open cases </li><li>Contribute to the building phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed </li><li>Manage defect correction and product enhancement </li><li>Conduct training, internal to Murex or to clients </li><li>Participate to client assistance on-site </li><li>Work on an internal product evolution stream </li></ul>Your profile  <ul><li>Graduate (master’s degree from engineering, university) with a specialization in financial markets and/or mathematics. </li></ul><ul><li>Interest in IT/software development and proficiency in Unix, SQL databases and/or Oracle Sybase is desirable. </li></ul><ul><li>Strong analytical and problem-solving skills  </li></ul><ul><li>Client-facing and excellent interpersonal and communication abilities  </li></ul><ul><li>Ability to work independently, take initiatives and manage priorities in a dynamic environment  </li></ul><ul><li>Fluent in English required and openness to travel </li></ul> </div>

Bayt

Risk Consultant

On-site - Tunisia 29 July 2026

Information Technology

Bayt

Mobile App Developer

Remote - Tunisia 15 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem. ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment. In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle. What We Do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks. Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android). Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design). Integrate native device features (camera, push notifications, location, storage, biometrics). Connect apps to backend APIs, handle offline state, caching, and synchronization. Implement monetization features where required (in-app purchases, ads, subscriptions). Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability. Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console). Requirements and benefits At least 3 years of relevant experience in mobile app development (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential. Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android). Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines. Experience integrating REST APIs, handling async data, and managing local storage. Familiarity with native device APIs (notifications, camera, location, storage, biometrics). Experience with mobile build tools, code signing, and submission to App Store / Google Play. Experience implementing in-app purchases, ads, or subscriptions is a plus. Familiarity with backend services such as Firebase, Supabase, or similar is a plus. Strong attention to detail and commitment to performance, stability, and platform polish. Self-directed work ethic with the ability to ship complete mobile features independently. Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred). English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

3 - 8 Years Naukri Gulf

Technical QA Engineer

On-site - Tunisia - Tunis 27 July 2026

Manufacturing & Production

CONTEXTE In the context of strengthening its teams and its development in Tunisia, NeoXam is looking for an experienced Technical Quality Engineer in the QA profession, ideally with a software editor or a final client.MISSIONS<ul><li>Carry out the writing of the test plan</li><li>Participate in the estimations of the complexity of developments on the product</li><li>Provide your technical expertise to analyze incidents raised by customers</li><li>Carry out manual tests of the software package in accordance with the test plan (this task may require analysis of product logs, etc.)</li><li>Assist other internal teams on the technical aspects of the product</li><li>Enrich a knowledge base</li><li>Automate test plans</li></ul>Desired Candidate Profile<ul><li>BAC +5, engineering school or equivalent, in computer science, ideally with a double specialization in IT</li><li>3 years of minimum experience in a similar position</li><li>Good computer knowledge in SGBD (Oracle / Sybase / SQL Server) and operating systems (Unix and Windows)</li><li>Mastery of SQL, UNIX, a programming or scripting language (school level), as well as XML</li><li>Knowledge of continuous integration tools</li><li>An interest in the banking, finance or insurance sector, as well as in the main financial instruments, is a plus</li><li>Finally, tenacity, rigor, dynamism, flexibility, team spirit and listening skills will allow you to be quickly effective and to evolve within our structure</li></ul>NICE TO HAVE<ul><li>Knowledge in financial markets</li><li>Knowledge of the C# language</li><li>Knowledge of the UFT tool</li></ul>

2 - 7 Years Naukri Gulf

Service Desk Analyst Bilingual French English

On-site - Tunisia - Tunis 11 August 2026

Customer Service

Job Description As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management toolDesired Candidate ProfilePassionate about IT, with a degree in Computer Science, or at least 2 years of experience in user support or a contact center. Whether you're a recent graduate or considering a career change, you speak fluent French and English. You're flexible with your hours and/or looking for a hybrid role.

3 - 8 Years Naukri Gulf

Lead Managed Service Analyst

On-site - Tunisia - Tunis 7 August 2026

Information Technology

What you will be doing? This position is created to build up FIS Service delivery Run tech team middle office resource for hosted clients .The majority of hosted clients all have business with EMEA markets. This position requires collaboration with top investment banks and brokers to design technical and functional solutions, support products, facilitate communication for client changes, engage professional services solutions, provide presentations around solutions, relay support estimations, and respond to RFI's and RFP's around the services provided, while working to support the clients use of a software solution.What we offer you: An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation . Attractive range of benefits including private medical cover, dental cover, and travel insurance. Continuous development through our diversified training across core financial, sales and FIS solutions. A modern, international work environment and a dedicated and motivated, supportive team. A broad range of professional development possibilities, resources, and opportunities. #LI-RB1 #LI-HYBRIDEPrivacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepassDesired Candidate ProfileExcellent communication, interpersonal, intuitive skills with ability to work efficiently in both independent and teamwork environments.Overall, 3 years experience with at least 1-2 year experience in Banking.Experience working in Finance, Capital Market, or FinTech.Hands on experience in UNIX, Shell scripting, Oracle, SQL, and PL/SQL.Excellent communicator, fluent in French, English, and ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion .Familiarized with IT Service management processes .Versed in software development processesUnderstand, and resolve tickets that arise for the application.Ability to analyze and solve problems using learned techniques and tools.Ability to translate client requirements to technical specifications and communicate to technical staff.Proven track record of successfully supporting and managing software products in a SaaS platformAbility to manage E2E Incident life cycle and work with both internal/external stakeholders to remediate production issues.Collaborate with relevant teams (e.g. DEV, PS, BA, CIO) to identify and implement solutions to boost production stability.Participate on ongoing production stability enhancement projects and drive Production changes when needed.Proactive and details-oriented track record of authoring high-quality documentation.Organized approach, manage and adapt priorities according to client and internal requirements.Self-starter but team mindset - work autonomously and as part of a global team.Engineering degree in computer science/ related field or the equivalent combination of education, training, or work experience.

0 to 0 years Naukri Gulf

Production Supervisor

On-site - Tunisia - Tunis 22 June 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.Missions:<ul><li>You manage daily production (priority management, planning, team task organization)</li><li>You will be responsible for implementing procedures and managing knowledge.</li><li>You will be responsible for the integration, support, and training of your team members.</li><li>You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</li><li>You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</li><li>You participate in providing support to users.</li></ul></div></section><section>Desired Candidate Profile<h2>Qualifications</h2>You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and synthesis skills will be key criteria for success in this position.<ul><li>Mastery of the fundamental trades of service desk and/or proximity.</li><li>Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</li><li>Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</li><li>Supervision of a team 24/7</li></ul></section>

Bayt

Freelance Mobile App Developer (iOS / Android)

Remote - Tunisia 14 August 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem. ai/) and build native and cross-platform mobile applications for real-world use cases. In this role, you'll apply your mobile engineering expertise to build stable, performant, and user-friendly applications for iOS and Android. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle. What We Do The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts. About the Role This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks. Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android). Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design). Integrate native device features (camera, push notifications, location, storage, biometrics). Connect apps to backend APIs, handle offline state, caching, and synchronization. Implement monetization features where required (in-app purchases, ads, subscriptions). Review, debug, optimize, and refactor mobile application code to improve correctness, performance, battery efficiency, and maintainability. Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console). Educational qualifications At least 3 years of relevant experience in mobile app development (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Academic and/or Professional Experience Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and build production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential. Technical Skills (Essential) Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android). Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines. Experience integrating REST APIs, handling async data, and managing local storage. Familiarity with native device APIs (notifications, camera, location, storage, biometrics). Experience with mobile build tools, code signing, and submission to App Store / Google Play. Experience implementing in-app purchases, ads, or subscriptions is a plus. Familiarity with backend services such as Firebase, Supabase, or similar is a plus. Additional requirements Strong attention to detail and commitment to performance, stability, and platform polish. Self-directed work ethic with the ability to ship complete mobile features independently. Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred). English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

Bayt

Mobile App Developer

Remote - Tunisia 7 August 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem. ai/) and build native and cross-platform mobile applications for real-world use cases. In this role, you'll apply your mobile engineering expertise to build stable, performant, and user-friendly applications for iOS and Android. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle. What We Do The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts. About the Role This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks. Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android). Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design). Integrate native device features (camera, push notifications, location, storage, biometrics). Connect apps to backend APIs, handle offline state, caching, and synchronization. Implement monetization features where required (in-app purchases, ads, subscriptions). Review, debug, optimize, and refactor mobile application code to improve correctness, performance, battery efficiency, and maintainability. Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console). Educational qualifications At least 3 years of relevant experience in mobile app development (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Academic and/or Professional Experience Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and build production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential. Technical Skills (Essential) Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android). Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines. Experience integrating REST APIs, handling async data, and managing local storage. Familiarity with native device APIs (notifications, camera, location, storage, biometrics). Experience with mobile build tools, code signing, and submission to App Store / Google Play. Experience implementing in-app purchases, ads, or subscriptions is a plus. Familiarity with backend services such as Firebase, Supabase, or similar is a plus. Additional requirements Strong attention to detail and commitment to performance, stability, and platform polish. Self-directed work ethic with the ability to ship complete mobile features independently. Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred). English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

Bayt

Mobile App Developer (iOS / Android)

Remote - Tunisia 31 July 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem. ai/) and build native and cross-platform mobile applications for real-world use cases. In this role, you'll apply your mobile engineering expertise to build stable, performant, and user-friendly applications for iOS and Android. This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle. What We Do The Mindrift platform connects specialists with innovative technology projects. Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts. About the Role This is a freelance role for a Tendem project. As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks. Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android). Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design). Integrate native device features (camera, push notifications, location, storage, biometrics). Connect apps to backend APIs, handle offline state, caching, and synchronization. Implement monetization features where required (in-app purchases, ads, subscriptions). Review, debug, optimize, and refactor mobile application code to improve correctness, performance, battery efficiency, and maintainability. Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console). Educational qualifications At least 3 years of relevant experience in mobile app development (required). Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus. Academic and/or Professional Experience Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android. We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and build production-ready mobile applications. Strong attention to detail, performance awareness, and the ability to work independently are essential. Technical Skills (Essential) Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android). Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines. Experience integrating REST APIs, handling async data, and managing local storage. Familiarity with native device APIs (notifications, camera, location, storage, biometrics). Experience with mobile build tools, code signing, and submission to App Store / Google Play. Experience implementing in-app purchases, ads, or subscriptions is a plus. Familiarity with backend services such as Firebase, Supabase, or similar is a plus. Additional requirements Strong attention to detail and commitment to performance, stability, and platform polish. Self-directed work ethic with the ability to ship complete mobile features independently. Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred). English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. Why this freelance opportunity might be a great fit for you? Work fully remote on your own schedule with just a laptop and stable internet connection. Apply your expertise to real-world technology projects while gaining experience building high-quality solutions for a global platform. Participate in performance-based bonus programs that reward high-quality work and consistent delivery. </div>

0 to 0 years Naukri Gulf

Service Desk Analyst

On-site - Tunisia - Tunis 17 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</div></section><section>Desired Candidate ProfileYou speak fluent Italian and English, are passionate about IT, and have a degree in Computer Science, or at least 2 years of experience in user support or a contact center. You are a recent graduate or considering a career change. You are flexible with a wide range of hours and/or looking for a hybrid job.</section>

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