CSS developer Jobs
1000 Jobs Found
<p>Dans le cadre du renforcement de notre p le comptable, nous recrutons un(e) Team Leader Comptabilit ma trisant le cycle complet de comptabilit et disposant d une solide exp rience dans la gestion d quipes. Mission principale Planifier et superviser les activit s comptables (cl tures mensuelles et annuelles) Garantir le respect des d lais, de la qualit et des KPIs Encadrer, accompagner et d velopper les membres de l l'quipe Assurer le reporting r gulier aupr s du management Contribuer l am lioration continue des processus Collaborer avec les quipes internes (Finance, Tr sorerie, Paie, IT ) et les partenaires en France</p><p><strong>Desired Candidate Profile</strong></p><p>Profil recherch</p><ul><li>Bac+3 minimum en Comptabilit / Finance</li><li>5-7 ans d exp rience en comptabilit dont au moins 1 an en management ou coordination</li><li>Bonne ma trise des principes comptables et d Excel (SAP est un plus)</li><li>Fran ais B2 minimum (anglais appr ci )</li></ul><p>Soft Skills & Leadership</p><ul><li>Leadership naturel, courage manag rial et sens p dagogique.</li><li>Tr s bonne communication et diplomatie.</li><li>Rigueur, capacit d analyse et gestion des priorit s.</li><li>Orientation r sultats, sens de l organisation et autonomie.</li><li>Capacit g rer des situations complexes et arbitrer.</li><li>Esprit d quipe, orientation client et attitude positive</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration</p><br><p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><br><p><strong>Organizational Context and Scope</strong></p><br><p><span>Despite these efforts, IOM’s ability to respond to critical and lifesaving needs is increasingly constrained. Without additional support, thousands of migrants could be left without access to basic healthcare, putting their lives and the broader public health at risk.</span><br><span>Increased support is therefore vital to enable IOM to bridge urgent service gaps, protect the most vulnerable, and uphold public health priorities until national systems are sufficiently equipped to respond independently.</span><br><span>Under the overall supervision of the Head of Sub-office (Zarzis), Migration Health Officer and the direct supervision of the migration health physician, the successful incumbent will be responsible for the following tasks </span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: </strong>Goldstar Customer Support Agent – EU (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to: </strong>Contact Centre Operations Supervisor</span> <br> <p><span><strong>Overview of Role:</strong></span></p><br> <p><span>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams.</span></p><br> <p><span>This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br> <p><span><strong>Customer Support & Communication</strong></span></p><br> <ul> <li><span>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</span></li> <li><span>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</span></li> <li><span>Proactively communicate updates and manage customer expectations throughout the order process.</span></li> </ul> <p><span><strong>Pre-Order Support</strong></span></p><br> <ul> <li><span>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</span></li> <li><span>Support customers and sales teams with product selection, vision boards, and other sales tools.</span></li> <li><span>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</span></li> </ul> <p><span><strong>Post-Order Support</strong></span></p><br> <ul> <li><span>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</span></li> <li><span>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</span></li> <li><span>Create redo orders, production requests, and factory back orders where required.</span></li> </ul> <p><span><strong>Issue Resolution & Escalation Management</strong></span></p><br> <ul> <li><span>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</span></li> <li><span>Process credit memos and coordinate corrective actions where necessary.</span></li> <li><span>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</span></li> </ul> <p><span><strong>Cross-Functional Collaboration</strong></span></p><br> <ul> <li><span>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</span></li> <li><span>Support internal teams with API inquiries, website registration, and system-related processes when needed.</span></li> </ul> <p><span><strong>Administration & Performance</strong></span></p><br> <ul> <li><span>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</span></li> <li><span>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</span></li> <li><span>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</span></li> </ul> <p><span><strong>Additional Duties</strong></span></p><br> <ul> <li><span>Comply with all company policies, procedures, and safety regulations.</span></li> <li><span>Maintain a clean and organized work environment.</span></li> <li><span>Support additional tasks and projects as required by management.</span></li> <li><span>Must be available to handle inbound and outbound communications (internal and external).</span></li> </ul> <br> <span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <p><span><strong>Experience</strong></span></p><br> <ul> <li><span>Previous experience in a customer service or sales role is essential.</span></li> <li><span>Experience in a B2B environment is an advantage.</span></li> <li><span>Experience in the promotional products industry is a plus but not required.</span></li> </ul> <p><span><strong>Skills & Competencies</strong></span></p><br> <ul> <li><span><strong>Languages </strong>– Native-level or near-native <strong>English </strong>language skills are required, particularly in <strong>spoken communication</strong>, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in <strong>English </strong>are also essential</span></li> <li><span>Strong customer service mindset with excellent communication and interpersonal skills.</span></li> <li><span>Strong problem-solving skills and ability to make decisions quickly under pressure.</span></li> <li><span>Excellent attention to detail and a high level of accuracy.</span></li> <li><span>Strong organizational and time management skills with the ability to prioritize effectively.</span></li> <li><span>Ability to work with urgency in a fast-paced and dynamic environment.</span></li> <li><span>Team player with the ability to collaborate cross-functionally.</span></li> <li><span>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Equal opportunity employer</u></strong></span></p><br> <p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span></p><br> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <br><br> </div>
<p>Manufactures assembly boards and test equipment used to build and test harness - Performs activities for construction and modification of boards and test equipment used to build and test harness according to requirements and standards - Performs planned autonomous maintenance on Board Design & Preparation workshop equipment - Ensures the correct usage of specific tools and materials required to perform the construction activities according to requirements and standards - Ensures the creation and modification of required control and release documentation - Suggests improvements for Board Design & Preparation processes - Selects materials for manufacturing of boards and test equipment - Provides support for optimization of materials & lay-outs - Installs and releases process for boards and test equipment - Implements Lessons Learned, best practice and actively shares the information within the Production Preparation Team</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education Level : Min BTS</li><li>Language: English & French .</li><li>Communication .</li><li>Social & intercultural sensitivity .</li><li>Change management .</li><li>Target & result orientation .</li><li>Motivation & resilience .</li><li>Self-organization .</li><li>Conflict management .</li><li>Teamwork .</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated mortgage underwriting decisions across loan types (conforming, jumbo, FHA, VA, cash-out refinance); Create test cases involving qualifying income calculations for self-employed borrowers using Schedule C, K-1, and Schedule E; Draft and audit conditional approval letters and adverse action notices for Reg B / ECOA compliance; Distinguish Fannie Mae / Freddie Mac selling guide rules from lender overlays in jumbo and non-conforming loan scenarios; Document problem statements clearly and provide verified correct answers.<br> What we look for This opportunity is a good fit for mortgage underwriters and loan origination professionals open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Economics, Business Administration, Accounting, Real Estate, or any related field; 3+ years of of mortgage, lending, real estate, or financial services experience; Current or recent experience in underwriting & origination or adjacent roles; Ability to calculate qualifying income for self-employed borrowers from IRS Forms 1040, Schedule C, Schedule E, and K-1; Deep familiarity with Fannie Mae / Freddie Mac selling guides and knowledge of Reg B, Reg Z, and TRID disclosure timing rules; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance; Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness; Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral; Build subrogation test cases applying state-specific negligence rules (comparative vs.<br> contributory) and assess likelihood of recovery; Document test cases clearly with correct answers, policy citations, and payout calculations.<br> What we look for This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field; 3+ years of insurance, claims, legal, or financial services experience; Current or recent experience in claims & adjusting or adjacent roles; Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture; AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><br> </div> <div><font dir="auto" ><font dir="auto" ><b>Job Description</b></font></font><p> </p> <p>Audit:<br> </p> <p>- Is overall responsible for all internal QM and external audit certifications (QM & SHE) within the production facility<br> </p> <p>- Plans and ensures the follow-up for the internal audit plan within the organization<br> </p> <p>- Performs audits to comply with internal defined standards as well as safety and environmental regulations<br> </p> <p>- Verifies the effectiveness and the generalization of the corrective and preventive actions resulted from external and internal audits<br> </p> <p>- Maintains the auditors qualification and performs the required auditors re-qualifications according to LEONI standards and customer requirements<br> </p> <p>- Ensures the compliance of the plant facility systems with customer regulations, IATF 16949, ISO 45001 and ISO 14001 and all local regulations<br> </p> <p> <br> </p> <p>Methods:<br> </p> <p>- Ensures with the Quality Operations team the identification and presentation of lessons learned and best practices<br> </p> <p>- Secures the evaluation of local application of lessons learned and best practices and checks continuously their implementation as well as their effectiveness<br> </p> <p>- Develops training programs in accordance with the global qualification matrix based on LEONI, customer requirements and local regulations<br> </p> <p>- Trains and coaches the organization for sufficient level of knowledge in Quality standards, tools and methods (e.g. 8D, QRQC, PDCA, QIP, PPAP, AQP, PFMEA, MSA, etc. )<br> </p> <p>- Ensures the availability of required number of trainers within the organization to perform quality tools training<br> </p> <p>- Assesses the respect of customer specific requirement and LEONI orientation towards FMEA tool (Updates, IS classification, Quotation respect, etc.)<br> </p> <p>- Organizes Quality contests within production facilities (e.g. QRQC competition, Best Lessons Learned, etc.)</p> </div> <div> Qualifications et Exp rience <ul> <li> <p>University degree in a scientific field</p> </li> <li>3 years in Quality Management</li> <li>English required (C1)</li> </ul> </div> <div><font dir="auto" ><font dir="auto" >Benefits</font></font><p> </p> <p> <em>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br> </em> </p> <p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. </p> <p><font dir="auto" ><font dir="auto" >LEONI Wiring Systems Tunisia SARL</font></font></p> </div> <div><br></div></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>The Painter is responsible for maintaining the appearance and condition of the hotel's interior and exterior surfaces through painting, touch-ups, wall repairs, and decorative finishes. The role ensures that guest rooms, public areas, and back-of-house facilities are maintained to the highest standards of cleanliness, safety, and presentation. Respond and attend to hotel painting requests. Prepare surfaces for painting by cleaning, sanding, filling cracks, and applying primers. Paint, stain, varnish, and finish walls, ceilings, doors, furniture, and other hotel surfaces. Perform touch-up painting in guest rooms, corridors, lobbies, restaurants, and meeting areas. Coordinate work schedules to minimize disruption to hotel guests and operations. Assist the Engineering/Maintenance team with general maintenance tasks when required. <br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Essential Functions/Core Responsibilities <br><p> Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )</p>
<p> </p>
<p> Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</p>
<p> </p>
<p> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p>
<p> </p>
<p> Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p>
<p> </p>
<p> Maintain basic knowledge of client products and/or services</p>
<p> </p>
<p> Prepare complete and accurate work including appropriately notating accounts as required</p>
<p> </p>
<p> Participate in activities designed to improve customer satisfaction and business performance</p>
<p> </p>
<p> Offer additional products and/or services</p>
<p> </p>
<p> Track, document and retrieve information in call tracking database</p>
<p> </p>
<p> Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</p>
<p> </p>
Candidate Profile <br><p> </p>
<p> Courteous with strong customer service orientation</p>
<p> </p>
<p> Ability to effectively communicate, both written and verbally</p>
<p> </p>
<p> Dependable with strong attention to detail</p>
<p> </p>
<p> Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p>
<p> </p>
<p> Tolerance for repetitive work in a fast-paced, high production work environment</p>
<p> </p>
<p> Ability to work as a team member, as well as independently</p>
<p> </p>
<p> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p>
<p> </p>
<p> Ability to rotate shifts, as needed</p>
<p> </p>
<p> Based on location and/or program, additional experience/skills may be required</p>
<p> </p>
<p>*Job requirements may vary by country and will not contravene any local laws</p>
<p> </p>
Career Framework Role <br><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p>
<p> </p>
<p> </p>
<br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b><font dir="auto" ><font dir="auto" >Essential Functions/Core Responsibilities </font></font><font dir="auto" ><font dir="auto" >: </font></font></b><br><p> Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs )</p>
<p> Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer</p>
<p> Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p>
<p> Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p>
<p> Maintain basic knowledge of client products and/or services</p>
<p> Prepare complete and accurate work including appropriately notating accounts as required</p>
<p> Participate in activities designed to improve customer satisfaction and business performance</p>
<p> Offer additional products and/or services</p>
<p> Track, document and retrieve information in call tracking database</p>
<p> Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff</p>
<p> </p><b><br> Candidate Profile <br></b><p> </p>
<p> Courteous with strong customer service orientation</p>
<p> Ability to effectively communicate, both written and verbally</p>
<p> Dependable with strong attention to detail</p>
<p> Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p>
<p> Tolerance for repetitive work in a fast-paced, high production work environment</p>
<p> Ability to work as a team member, as well as independently</p>
<p> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p>
<p> Ability to rotate shifts, as needed</p>
<p> Based on location and/or program, additional experience/skills may be required</p>
Career Framework Role <br><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in risk analysis and classify the criticality of industrialization. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct manufacturability and inspectability analysis of the product. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Formalize the preliminary production plan (development and series). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the preliminary needs and requirements of industrialization and initiate the industrial validation file (DVI). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the development of the industrialization plan. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead or actively participate in the process FMEA. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design the manufacturing and series assembly process: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Formalize the production plan. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the key characteristics of the process. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define acceptance testing procedures. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Validate production bills of materials. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the specifications for manufacturing, assembly, and inspection tooling. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the specifications for the serial test benches. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Validate the product packaging and preservation specifications. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the production preparation plan. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement the necessary actions to mitigate identified risks. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Establish the list of requests for product, process, and/or equipment changes. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the analysis of the measurement system. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the evaluation of the production readiness status. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Validate the product packaging and preservation specifications. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the implementation of the production preparation plan. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out the planned actions to mitigate identified risks. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct pre-capability analyses and define the objectives and samples for capability studies. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the process FMEA review. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the action plan to address identified non-conformities during FAI manufacturing. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Formalize the initial monitoring plan, in conjunction with Quality Development. </font></font><br><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Requirements: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Agile, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">solution-oriented, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">analytical skills, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">synthesis skills, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">active listening, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">teamwork, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">and rigor.</font></font><br><br></div></section>
<p> <strong>Senior Director, Government & Multilateral Affairs </strong> </p>
<p> <strong>Position Summary</strong> </p>
<p>The Senior Director, Government and Multilateral Affairs, will lead Teach For All's global strategy to strengthen government and multilateral engagement in support of more conducive policy frameworks in which our partners operate to be able to diversify and strengthen the teaching workforce and, ultimately, accelerate their mission and impact. </p>
<p>Working across regions, the role will build a global coalition of diverse stakeholders to advance policy frameworks that strengthen the teacher workforce and its sustainability. Through strategic partnerships, thought leadership, and cross-sector convening, the Senior Director will lead Teach For All s contribution and convening power as a trusted actor in global and regional conversations on the future of the teaching profession.</p>
<p>At the same time, the role will translate these global partnerships and policy opportunities into practical value for Teach For All network partners. Working closely with regional teams, the Senior Director will advise and support partners to engage governments, access public and multilateral funding, strengthen enabling policy environments, and expand opportunities to place fellows and influence education systems in their local contexts.</p>
<p>This position is part of the Government and Global Partnerships team, a global team working to strengthen government, multilateral, and global partnerships in alignment with Teach For All's mission and will collaborate closely with regional support teams and global learning teams to ensure coordinated, high-impact support for network partners.</p>
<p> <strong>Key Responsibilities</strong> </p>
<p> <strong>Global Teacher Workforce Strategy & Coalition Building</strong> </p>
<p>Lead Teach For All's global strategy on teacher workforce development by building a coalition of governments, multilateral organizations, philanthropy, researchers, and civil society to advance policy frameworks and collective action that strengthen the teaching profession.</p>
<p> <strong>Strategic Advisory to Network Partners</strong> </p>
<p>Support network partners in translating global policy momentum into national impact by developing government engagement strategies, unlocking public and multilateral funding, strengthening enabling policy environments, and expanding opportunities for fellow placement and long-term organizational sustainability.</p>
<p> <strong>Network Learning & Thought Leadership</strong> </p>
<p>Generate and disseminate learning, practical tools, and evidence that strengthen partners' public sector engagement while positioning Teach For All as a global thought leader on teacher workforce development and systems change.</p>
<p> <strong>Qualifications</strong> </p>
<ul>
<li>At least 12 years of experience with or in government relations, development, public administration, or a related field.</li>
<li>Proven success working with or in public institutions, multilateral organizations, or other donors</li>
<li>Required experience supporting or leading with grassroots and locally led organizations in developing public sector engagement strategies in ASEAN </li>
<li>Exceptional relationship-building, facilitation and coaching across cultures</li>
<li> Strong understanding of policymaking, development financing, and government systems, especially in the education sector and in developing countries</li>
<li>Strategic thinker with the ability to navigate complex political and operational environments</li>
<li>Comfort working in a global, networked, and fast-paced environment</li>
<li>English fluency required; additional language(s) strongly preferred</li>
</ul>
<p> <strong>What Teach For All Offers:</strong> </p>
<ul>
<li> Commitment to cultivating a culture in which all staff members feel they belong, are valued for their contributions, and have an impact on our organization s progress </li>
<li>Professional and personal development experiences and ample opportunities to make a positive impact on the work of Teach For All and beyond </li>
<li>Comprehensive benefits package designed for your well-being and work-life needs </li>
<li>Generous time off and flexible work arrangements</li>
</ul>
<ul>
<li>And much more! </li>
</ul>
<p><br></p>
<p> </p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Defines and implements the standard Material Flow processes and KPIs in the Raw Material / Semi-Finished Goods / Finished goods warehouses - Calculates the optimized Kanban quantities by considering: production/customer demand, supplier box quantity, replenishment time, delivery routes, ABC XYZ parameters, etc. - Defines the appropriate type of Kanban boxes to be used for each material by considering: defined Kanban quantity, material weight, material volume, other specific storage requirements, etc. - Defines and optimizes the layout and the space requirements for the storage racks in Raw Material / Semi-Finished Goods / Finished goods warehouses: appropriate storage locations based on ergonomically reasons; proper storage conditions based on the supplier requirements; etc. - Calculates the needed resources for running a lean material flow (incl. workload, no. of personnel, equipment, etc.) - Calculates the Capex (transport and storage equipment), Headcount and Space needed for the Raw Material / Semi-Finished Goods / Finished goods warehouses - Prepares and maintains in CAO eKanban the MIN-MAX level calculation for cut wires and preassembly products - Supports the bundle size definition and technical changes by planning the run in/run out of circuits and sub-assemblies</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>A university degree</li><li>Field of Study: Industrial Engineering / Logistics or equivalent</li><li>Experience: 1 year of experience is appreciated</li><li>Language : French & English</li><li>IT: Microsoft Office</li><li>Social competences: Communication, social & intercultural sensitivity, change management, target & result orientation, motivation & resilience, self-organization, conflict management, teamwork</li><li>Pofessional Skills: Production Management / Supply Chain Management / ERP Systems</li></ul><p></p></section>
<p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree in Medicine from an accredited institution with minimum Three years of continuous clinical work experience</li><li>General medicine/Emergency medicine specialties is an advantage.</li><li>Proven experience in community outreach and dialogue in addition to practical monitoring and evaluation experience</li><li>Fully proficient in Microsoft Office, Word, Excel, Internet, PowerPoint and Email.</li><li>Experience working in Emergency situations, with emergency cases.</li><li>In depth knowledge of the humanitarian context of medical assistance in relevance to different migrants populations.</li><li>Fluency in French and Arabic is required.</li><li>Working knowledge of English is desirable.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><strong>Job Description</strong></p><ul><li>Defines and implements the standard Material Flow processes and KPIs in the Raw Material / Semi-Finished Goods / Finished goods warehouses</li><li>Calculates the optimized Kanban quantities by considering: production/customer demand, supplier box quantity, replenishment time, delivery routes, ABC XYZ parameters, etc.</li><li>Defines the appropriate type of Kanban boxes to be used for each material by considering: defined Kanban quantity, material weight, material volume, other specific storage requirements, etc.</li><li>Defines and optimizes the layout and the space requirements for the storage racks in Raw Material / Semi-Finished Goods / Finished goods warehouses: appropriate storage locations based on ergonomically reasons; proper storage conditions based on the supplier requirements; etc.</li><li>Calculates the needed resources for running a lean material flow (incl. workload, no. of personnel, equipment, etc.)</li><li>Calculates the Capex (transport and storage equipment), Headcount and Space needed for the Raw Material / Semi-Finished Goods / Finished goods warehouses</li><li>Prepares and maintains in CAO eKanban the MIN-MAX level calculation for cut wires and preassembly products</li><li>Supports the bundle size definition and technical changes by planning the run in/run out of circuits and sub-assemblies</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level of Education : A university degree</li><li>Field of Study: Industrial Engineering / Logistics or equivalent</li><li>Experience: 1 year of experience is appreciated</li><li>Language : French & English</li><li>IT: Microsoft Office</li><li>Social competences: Communication, social & intercultural sensitivity, change management, target & result orientation, motivation & resilience, self-organization, conflict management, teamwork</li><li>Pofessional Skills: Production Management / Supply Chain Management / ERP Systems</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway). Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>PREFFERED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: CPR Certification First Aid Certification Fitness Equipment Fitness Instruction Any certification or training required by local and state agencies.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Participate in risk analysis and classify the criticality of industrialization. Carry out the analysis of product manufacturability and inspectability. Formalize the preliminary production scheme (development and series). Identify preliminary industrialization needs and requirements, and initiate the industrial validation file (DVI). Contribute to the development of the industrialization planning. Lead or actively participate in the process FMEA. Design the manufacturing and series assembly process. Formalize the production scheme. Identify key process characteristics. Define acceptance test procedures. Validate production Bills of Materials. Draft specifications for manufacturing, assembly, and inspection tooling. Draft specifications for series test benches. Validate product packaging and preservation specifications. Contribute to the production preparation plan. Implement necessary actions to mitigate identified risks. Establish the list of product, process, and/or equipment evolution requests. Ensure the analysis of the measurement system. Participate in the evaluation of the series production preparation status. Validate product packaging and preservation specifications. Participate in the realization of the production preparation plan. Carry out the planned actions for risk mitigation. Perform pre-capability analyses and define objectives and samples for capability studies. Participate in the process FMEA review. Contribute to the action plan to resolve non-conformities identified during First Article Inspections (FAI). Formalize the initial surveillance plan, in conjunction with Development Quality. Analyze the causes of insufficient operational performance and implement an improvement plan. Participate in the review of the control plan and process FMEA. Capitalize and share lessons learned from the industrialization project. Participate in the closure of the industrialization project. Participate in project progress monitoring routines with the industrialization team (Visual Planning, OBEYA). Contribute to technical analyses and expertise in case of product or process issues. Actively participate in technological watch related to their area of activity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Negotiation Management / Leadership, team supervision and management</p><p>Mastery of problem-solving methods (8D, QRAP, QRQC...)</p><p>Mastery of the Microsoft Office suite</p><p>Budget Management and Control</p><p>Conflict Management</p><p>Communication</p><p>Analytical, synthesis, and structuring skills</p><p>Persuasion skills</p><p>Autonomy and initiative</p><p></p></section>
<p>In quality of CARE customer service operator, you will have to manage, effectively and professionally, questions and requests from customers regarding products, services and site navigation. The selected resource will have to follow predefined guidelines in order to provide one of the best customer assistance services in the world.</p><p>The selected resource will be responsible for:</p><ul><li>Respond to customer questions received through various channels (phone, chat, email and other channels that may be added in the future) in a courteous and professional manner.</li><li>Conduct a detailed analysis of customer questions and requests and provide adequate answers or solutions based on predefined procedures.</li><li>Use appropriate systems and available resources to respond to customer requests.</li><li>Assist and provide information to internal and external customers in a courteous and professional manner.</li><li>Participate in meetings with teams from different areas and communicate with them.</li><li>Take on additional responsibilities if required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent knowledge of the Italian language.</li><li>Work experience of at least 1 year in customer assistance positions.</li><li>Work experience in multi-channel customer service contexts is preferred.</li><li>Ability to provide excellent customer service while carrying out other related activities.</li><li>Experience in graphic design and/or image editing programs will be a plus.</li></ul>