Head Pastry Jobs in Tunisia

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-Commerce Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-Commerce Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Abbott</b> is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.<br>At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:<br>• Career development with an international company where you can grow the career you dream of.<br>• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.<br>• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.<br>In Abbott's Established Pharmaceuticals Division (EPD)We are committed to providing high-quality, trusted medicines that improve health outcomes and enhance lives around the world. Our teams work collaboratively to ensure patients have access to safe, effective, and affordable treatments while maintaining the highest standards of quality and compliance.<br>About the Role<p>Abbott is seeking a highly motivated <b>Senior Specialist Pharmacovigilance (Affiliate Safety Representative)</b> to join our team in Tunisia. This role is responsible for ensuring that all pharmacovigilance activities for Abbott's registered and investigational medicinal products are conducted in compliance with local regulatory requirements and Abbott's global standards.</p><br><br><p>As the local Pharmacovigilance representative, you will serve as the primary point of contact for health authorities, internal stakeholders, and global PV teams, helping to maintain a robust and compliant local safety system.</p><br><br><br>Key Responsibilities<ul><li>Act as the local Affiliate Safety Representative (ASR) and Local Safety Responsible (LSR).</li><li>Maintain local pharmacovigilance procedures, documentation, and compliance requirements.</li><li>Ensure timely receipt, recording, reconciliation, and reporting of safety information.</li><li>Conduct safety surveillance activities, including literature and health authority website monitoring.</li><li>Prepare and support local periodic safety reports and Risk Management Plans.</li><li>Manage regulatory submissions related to pharmacovigilance activities.</li><li>Deliver pharmacovigilance training to local employees and stakeholders.</li><li>Maintain local PV product lists, records, and archives.</li><li>Support vigilance requirements for medicinal products, medical devices, and food supplements.</li><li>Coordinate and support pharmacovigilance audits, inspections, and compliance activities.</li><li>Manage local PV agreements with distributors, partners, and service providers.</li><li>Collaborate with internal and external stakeholders to ensure effective safety reporting and compliance.</li><li>Support regional and global pharmacovigilance projects as required.</li></ul>What You'll BringRequired Qualifications<ul><li>Bachelor's degree in Pharmacy, Life Sciences, Medicine, or a related discipline.</li><li>Strong understanding of pharmacovigilance principles and local regulatory requirements.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Good command of English, both written and spoken.</li></ul>Preferred Experience<ul><li>A minimum of 4 years pharmacovigilance experience within the pharmaceutical industry ideally having worked within a multinational organization</li><li>Experience supporting local regulatory authority interactions.</li><li>Knowledge of safety surveillance, case processing, and pharmacovigilance compliance activities.</li></ul>Why Join Abbott?<p>At Abbott, you'll be part of a global healthcare leader committed to improving lives through innovative healthcare solutions. You'll have the opportunity to work in a collaborative international environment while contributing to patient safety and regulatory excellence across the region.</p><br><br><p><b>Apply today and help shape the future of pharmacovigilance while making a meaningful impact on patient health and safety.</b></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, Africa and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role The ITRS IT Support works internally across the organisation to ensure a secure, reliable, and efficient working environment that enables employees to perform their roles effectively.<br> The function provides global technical support to ITRS offices and staff, covering end-user services, cloud platforms, and core IT infrastructure.<br> The role includes responsibility for supporting and maintaining internal IT systems, cloud services, office and data centre infrastructure, and critical platforms such as domain controllers, identity and access management, networking, and related services.<br> The team acts as a key operational interface between users and underlying systems, ensuring availability, performance, and security across on-premises and cloud environments.<br> This role is front line (Level 1 basic support, level 2 in depth analysis, Level 3 root cause investigation and correction, including working closely with technical departments and staff), helping ITRS staff with their IT issues.<br> As an Senior IT &amp; System Administrator, you will: Contribute to and maintain the continuity of the IT infrastructure across the whole ITRS Group IT landscape.<br> Contribute to enhancing efficiency in every department by providing the necessary tools and equipment essential to the individual roles.<br> Coordinate with team leads for their requirement for hardware, peripherals, software, access, and cloud provisioning.<br> Proactively working with various stakeholders, such as DevOps and Customer Success teams for the proper designation of roles and handling/preventive maintenance of the servers.<br> Provide, protect and maintain the cybersecurity of ITRS across assets, resources, software, hardware, infrastructure, access codes and firewalls.<br> Contributing to the positive usr experience in using IT and security infrastructure and equipment.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> You will have: 7 years’ professional experience within IT Support, Desktop Support, L2 or L3 systems administration infrastructure support.<br> Strong understanding of networking and infrastructure technologies.<br> Experience troubleshooting complex technical issues.<br> Experience managing servers, endpoints and cloud services.<br> Strong understanding of IT security principles.<br> Excellent problem-solving and analytical skills.<br> Ability to work independently and take ownership of technical issues.<br> Fluent in written and spoken English Desirable Qualifications ITIL Foundation Windows and Linux server Networking and storage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Profil Francophone &amp; Télévendeur<br><p>Job Description</p><br><br>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Essential Functions/Core Responsibilities<p>• Achieve specific sales targets and maximizing sale opportunities on each and every call</p><br><br><br><p>• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</p><br><br><br><p>• Maintain broad knowledge of products, pricing, promotions, and procedures</p><br><br><br><p>• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and sales performance</p><br><br><br><p>• Answer billing questions by talking through components of customer accounts</p><br><br><br>Candidate Profile&nbsp;<p>• High school diploma with three to six months of sales experience preferred</p><br><br><br><p>• Courteous with strong customer service orientation</p><br><br><br><p>• Strong communication and negotiation skills required</p><br><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><br><p>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p><br><br><br><p>• Basic computer navigation skills and PC Knowledge</p><br><br><br><p>• Tolerance for repetitive work in a fast paced environment</p><br><br><br><p>• Ability to work as a team member, as well as independently</p><br><br><br><p>• Dependable with proficient attention to detail</p><br><br><br><p>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p><br><br><br><p>• Able to rotate shifts, as needed</p><br><br><br><p>• Based on location and/or program, additional experience/skills may be required</p><br><br><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br><br>Career Framework Role&nbsp;<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><br>Supplemental Geographical Information<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><br><br><br><p>GERMANY - This job description does not apply to employees in Germany.</p><br><br><br><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br><br><br><p>PHILIPPINES </p><br><br><p>• Minimum of two years of college education. No prior call center experience is required</p><br><br><p>• Ability to think clearly and can explain simple issues effectively, both written and verbally</p><br><br><br><p>INDIA </p><br><br><p>• High school diploma with zero to six months of sales experience preferred </p><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy</p><br><br><p>• Clarify customer requirements; probe for and confirm understanding of requirements or problem</p><br><br><p>• Confirm customer understanding of the solution and provide additional customer education as needed</p><br><br><p>• Ability to learn including strong problem solving skills</p><br><br><p>• Demonstrate strong probing and problem solving skills</p><br><br><p>• Should be able to handle complex queries</p><br><br><p>• Should be able to resolve customer queries independently</p><br><br><br>Disclaimer <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.</p><br><p>Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.</p><br><br><br>Job Description<p>Machine Planning &amp; Capacity Management:<br></p><br><p>- Defines and prioritizes the cutting order and redistributes the machine workload (e.g. because of preventive or unplanned maintenance affected machines must be redistributed).<br></p><br><p>- Builds an urgent optimization, (if required e.g. in case of urgent request of customer, unavailability, utilization, or lack of material availability).<br></p><br><p>- Checks the existing databases (e. g. Cutting Area Optimization (CAO), FORS, etc. for missing data e.g. crimp data, routing, tools, etc.).<br></p><br><p>- Identifies and conducts continuous improvement activities in the area of responsibility.<br></p><br><p>Assembly planning areas:<br></p><br><p>- Routes and prioritizes the order distribution to production lines and workstations after receiving the required plan from Value Chain Management.<br></p><br><p>- Moves orders within the sequence to accommodate urgent orders, missing material impact etc.<br></p><br><p>- Creates required reports for order completion e. g. On Time, In Full data (OTIF).<br></p><br><p>- Monitors plan adherence and escalates deviations to supervisor.<br></p><br><p>- Initiates plan changes if required due to external factors (Urgent customer orders/ Missing material/resources/equipment).<br></p><br><p>- Participates and supports the regular meetings on schedule adherence with all involved functions i. e. shift leader, segment leader, Value Chain Management.</p><br><br><br>Qualifications and Experience<p>• Education Level : Min BTS in technical field.</p><br><p>• Experience: Minimum of 1 year&nbsp;&nbsp;<br></p><br><p>• Communication</p><br><p>• Social &amp; intercultural sensitivity</p><br><p>• Change management</p><br><p>• Target &amp; result orientation</p><br><p>• Motivation &amp; resilience</p><br><p>• Self-organization</p><br><p>• Conflict management&nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Finance Team.</p><br><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><br><br><p><b>Team/Role Overview</b></p><br><br><p>The&nbsp;Country Controller &amp; Country CFO for Tunisia (Vice President)&nbsp;is a critical senior leadership role responsible for the financial stewardship, regulatory compliance, and strategic financial management of the franchise in Tunisia. Serving as a key strategic partner to the Country Officer (CCO) and regional finance leadership, this role ensures the absolute integrity of the country's financial books and records, drives a robust control environment, and manages critical relationships with local regulatory bodies, including the Central Bank of Tunisia (BCT) and tax authorities.</p><br><br><br><p><b>What you’ll do</b></p><br><br><p>Financial Governance &amp; Control</p><br><br><ul><li>Financial Integrity:&nbsp;Ensure the absolute integrity, accuracy, and control of the franchise's financial books and records in compliance with both local Tunisian Accounting Standards (Système Comptable des Entreprises - SCE), US GAAP, and IFRS.</li><li>Control Environment:&nbsp;Strengthen the independent control environment, proactively identifying, assessing, and mitigating financial, operational, and regulatory risks across all business lines.</li><li>Audit Management:&nbsp;Oversee the external statutory audit process, ensuring timely completion and maintaining strong, transparent relationships with external auditors.</li></ul><br><p>Regulatory &amp; Statutory Reporting</p><br><br><ul><li>Regulatory Compliance:&nbsp;Lead the preparation, validation, and timely submission of all local financial, statistical, and regulatory reports to the&nbsp;Central Bank of Tunisia (Banque Centrale de Tunisie - BCT)&nbsp;and other local regulatory bodies.</li><li>Regulatory Monitoring:&nbsp;Monitor and interpret local regulatory changes, assessing their impact on the franchise's balance sheet, liquidity, and capital adequacy, and implementing necessary operational adjustments.</li></ul><br><p>Tax Strategy &amp; Compliance</p><br><br><ul><li>Tax Management:&nbsp;Oversee local tax compliance, including Corporate Income Tax (IBS), VAT, withholding taxes, and transfer pricing, ensuring full adherence to the Tunisian Tax Code (Code des Droits et Procédures Fiscaux).</li><li>Authority Relations:&nbsp;Manage tax audits and maintain professional, transparent, and constructive relationships with local tax authorities and the Ministry of Finance.</li></ul><br><p>Strategic Partnership &amp; Balance Sheet Management</p><br><br><ul><li>Strategic Advisory:&nbsp;Partner strategically with the Country Officer (CCO) and business heads to support responsible business growth, providing financial insights, balance sheet analysis, and performance metrics.</li><li>Liquidity &amp; FX Controls:&nbsp;Manage local liquidity, capital planning, and foreign exchange exposure in strict alignment with BCT's foreign exchange controls and capital repatriation regulations.</li></ul><br><p>Team Leadership &amp; Development</p><br><br><ul><li>People Management:&nbsp;Provide full management and leadership to the local finance and control team, fostering a culture of high performance, continuous learning, and accountability.</li><li>Talent Development:&nbsp;Oversee talent acquisition, performance evaluations, compensation planning, and professional development within the finance department.</li></ul><br><p>Risk &amp; Compliance Safeguards</p><br><br><ul><li>Risk Assessment:&nbsp;Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding its assets.</li><li>Compliance Culture:&nbsp;Drive compliance with applicable local and international laws, rules, and regulations, adhering to corporate policies and escalating control issues with transparency.</li></ul><br><p><b>What we’ll need from you</b></p><br><br><ul><li>Progressive experience in financial control, regulatory reporting, or audit within the financial services or banking sector.</li><li>Experience in a senior management or leadership capacity within a multinational financial institution or bank in Tunisia.</li><li>In-depth knowledge of the Tunisian banking sector, local regulatory frameworks, and BCT guidelines.</li><li>Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field.</li><li>Professional accounting certification such as Tunisian CPA (<b>Expert-Comptable registered with the OECT - Ordre des Experts Comptables de Tunisie</b>), ACCA, CPA, or equivalent is highly preferred.</li><li>Strong strategic thinking, analytical, and problem-solving capabilities.</li><li>Exceptional communication, negotiation, and diplomacy skills to influence and collaborate with regional stakeholders, local management, and external regulators.</li><li>Proven track record of managing and developing high-performing teams.</li><li>Fluency in&nbsp;<b>English, French, and Tunisian Arabic</b>&nbsp;(both written and spoken).</li></ul><p><b>What we can offer you</b></p><br><br><br><p>By joining Citi Tunisia you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.</p><br><br><br><p>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.&nbsp;</p><br><br><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</b>&nbsp;</p><br><br><p>&nbsp;#LI-JD7</p><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Finance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>International CFO/Controller Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Accounting Processes and Financial Controls, Assessment, Credible Challenge, Financial Accounting, Management Reporting, Policy and Regulation, Risk Management.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Finance Team.</p><br><p>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.</p><br><p><b>Team/Role Overview</b></p><br><p>The&nbsp;Country Controller &amp; Country CFO for Tunisia (Vice President)&nbsp;is a critical senior leadership role responsible for the financial stewardship, regulatory compliance, and strategic financial management of the franchise in Tunisia. Serving as a key strategic partner to the Country Officer (CCO) and regional finance leadership, this role ensures the absolute integrity of the country's financial books and records, drives a robust control environment, and manages critical relationships with local regulatory bodies, including the Central Bank of Tunisia (BCT) and tax authorities.</p><br><p><b>What you’ll do</b></p><br><p>Financial Governance &amp; Control</p><br><ul><li>Financial Integrity:&nbsp;Ensure the absolute integrity, accuracy, and control of the franchise's financial books and records in compliance with both local Tunisian Accounting Standards (Système Comptable des Entreprises - SCE), US GAAP, and IFRS.</li><li>Control Environment:&nbsp;Strengthen the independent control environment, proactively identifying, assessing, and mitigating financial, operational, and regulatory risks across all business lines.</li><li>Audit Management:&nbsp;Oversee the external statutory audit process, ensuring timely completion and maintaining strong, transparent relationships with external auditors.</li></ul><p>Regulatory &amp; Statutory Reporting</p><br><ul><li>Regulatory Compliance:&nbsp;Lead the preparation, validation, and timely submission of all local financial, statistical, and regulatory reports to the&nbsp;Central Bank of Tunisia (Banque Centrale de Tunisie - BCT)&nbsp;and other local regulatory bodies.</li><li>Regulatory Monitoring:&nbsp;Monitor and interpret local regulatory changes, assessing their impact on the franchise's balance sheet, liquidity, and capital adequacy, and implementing necessary operational adjustments.</li></ul><p>Tax Strategy &amp; Compliance</p><br><ul><li>Tax Management:&nbsp;Oversee local tax compliance, including Corporate Income Tax (IBS), VAT, withholding taxes, and transfer pricing, ensuring full adherence to the Tunisian Tax Code (Code des Droits et Procédures Fiscaux).</li><li>Authority Relations:&nbsp;Manage tax audits and maintain professional, transparent, and constructive relationships with local tax authorities and the Ministry of Finance.</li></ul><p>Strategic Partnership &amp; Balance Sheet Management</p><br><ul><li>Strategic Advisory:&nbsp;Partner strategically with the Country Officer (CCO) and business heads to support responsible business growth, providing financial insights, balance sheet analysis, and performance metrics.</li><li>Liquidity &amp; FX Controls:&nbsp;Manage local liquidity, capital planning, and foreign exchange exposure in strict alignment with BCT's foreign exchange controls and capital repatriation regulations.</li></ul><p>Team Leadership &amp; Development</p><br><ul><li>People Management:&nbsp;Provide full management and leadership to the local finance and control team, fostering a culture of high performance, continuous learning, and accountability.</li><li>Talent Development:&nbsp;Oversee talent acquisition, performance evaluations, compensation planning, and professional development within the finance department.</li></ul><p>Risk &amp; Compliance Safeguards</p><br><ul><li>Risk Assessment:&nbsp;Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding its assets.</li><li>Compliance Culture:&nbsp;Drive compliance with applicable local and international laws, rules, and regulations, adhering to corporate policies and escalating control issues with transparency.</li></ul><p><b>What we’ll need from you</b></p><br><ul><li>Progressive experience in financial control, regulatory reporting, or audit within the financial services or banking sector.</li><li>Experience in a senior management or leadership capacity within a multinational financial institution or bank in Tunisia.</li><li>In-depth knowledge of the Tunisian banking sector, local regulatory frameworks, and BCT guidelines.</li><li>Bachelor’s or Master’s degree in Finance, Accounting, Business Administration, or a related field.</li><li>Professional accounting certification such as Tunisian CPA (<b>Expert-Comptable registered with the OECT - Ordre des Experts Comptables de Tunisie</b>), ACCA, CPA, or equivalent is highly preferred.</li><li>Strong strategic thinking, analytical, and problem-solving capabilities.</li><li>Exceptional communication, negotiation, and diplomacy skills to influence and collaborate with regional stakeholders, local management, and external regulators.</li><li>Proven track record of managing and developing high-performing teams.</li><li>Fluency in&nbsp;<b>English, French, and Tunisian Arabic</b>&nbsp;(both written and spoken).</li></ul><p><b>What we can offer you</b></p><br><p>By joining Citi Tunisia you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well.</p><br><p>Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.&nbsp;</p><br><p><b>Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.</b></p><br><p>&nbsp;#LI-JD7</p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Finance<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>International CFO/Controller Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Accounting Processes and Financial Controls, Assessment, Credible Challenge, Financial Accounting, Management Reporting, Policy and Regulation, Risk Management.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<p><font dir="auto" ><font dir="auto" >Within the Human Resources team, you will be the primary contact for operational staff, in charge of HR and employees within your scope. You will be involved in the following missions: Coordination in recruitment and management of the integration (administrative and operational) of new employees within your scope; Supporting managers in resolving their HR issues (recruitment, annual evaluation process, disciplinary matters, training activities, performance management, career management); Managing the annual employee evaluation process and career monitoring; Supporting Talent by implementing the actions necessary for their retention and engagement: internal and international mobility, training, coaching, etc. Daily monitoring of employee well-being: being available to answer their questions, communicating procedures and best practices; Managing employee interviews: end of probationary period, follow-up interviews, listening and guidance sessions, etc.; Ensuring compliance of practices with applicable HR rules within the company; Advising and supporting operational management on HR matters, relying, when necessary, on the HR Director, ensuring prior analysis and documentation of requests; Organizing social monitoring within their scope (regular contact with employees individually and according to their expressed needs or requests); Identifying team development needs; Designing and participating in various HR projects; Supporting change management</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >You hold a bachelor's or master's degree in Humanities and Social Sciences. You have a proven track record of at least two years in HR or a similar role, or in change management with an impact on human resources. You possess strong emotional intelligence. You are business-oriented and results-driven. Proactive, you readily make suggestions and take initiative. You are multitasking and have excellent prioritization skills. You are proficient in recruitment techniques and have experience in the operational application of employment law.</font></font></p><p><font dir="auto" ><font dir="auto" >They possess strong communication skills, both oral and written.</font></font></p><p></p>

<p>Company Description LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world . Job Description - Manages and supervises the Industrial Engineering org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Industrial Engineering on plant level - Manages the coordination and evaluation of time analysis for production processes in order to identify time bottlenecks and improve efficiency - Manages the coordination and evaluation of line balancing analysis ensuring optimization of production processes Qualifications and Experience Level of Education: University degree Branch Of Study: Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc Experience: 5 years of experience in the automotive industry Language: French, English Social competences: Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork Professional competences: Inventory Management / Inventory Positioning/ Kanban / Pull Scheduling/ Labeling / Materials Handling / Packaging / Warehouse Management Systems / Materials Replenishment / Shipping Documents / Vendor-Managed Inventory Additional Information Interested? Apply now All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text. LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain / Management etc.</li><li>5 years of experience in the automotive industry.</li><li>Language: French, English</li><li>Social competences: Communication / Social &amp; intercultural sensitivity / Change management / Target &amp; result orientation / Motivation &amp; resilience / Self-organization / Conflict management / Teamwork</li><li>Professional competences: Inventory Management / Inventory Positioning/ Kanban / Pull Scheduling/ Labeling / Materials Handling / Packaging / Warehouse Management Systems / Materials Replenishment / Shipping Documents / Vendor-Managed Inventory</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b><br><span>The PBX Operator is responsible for managing all incoming and outgoing calls within the hotel in a professional, courteous, and efficient manner. The role ensures seamless communication between guests, departments, and external callers while maintaining the highest standards of service and confidentiality.</span></p><br><br><p><b>What you will do</b></p><br><br><ul><li><span>Answer all incoming calls promptly and professionally according to hotel standards.</span></li><li><span>Route calls accurately to the appropriate departments or guest rooms.</span></li><li><span>Handle guest requests, wake-up calls, messages, and emergency calls efficiently.</span></li><li><span>Maintain accurate records of wake-up calls and message handling.</span></li><li><span>Provide guests with hotel information, services, and directions when required.</span></li><li><span>Coordinate communication during emergencies following hotel procedures.</span></li><li><span>Monitor and operate communication systems and related equipment.</span></li><li><span>Ensure all calls are handled with confidentiality and professionalism.</span></li><li><span>Report any technical issues related to telephone systems to the concerned department.</span></li><li><span>Support Front Office operations when needed.</span></li></ul><p><b>What you bring</b></p><br><br><ul><li><span>Previous experience in Front Office or PBX operations is preferred.</span></li><li><span>Excellent communication and telephone etiquette skills.</span></li><li><span>Good command of English; additional languages are an advantage.</span></li><li><span>Ability to work under pressure and multitask.</span></li><li><span>Strong customer service orientation.</span></li><li><span>Basic computer knowledge and familiarity with hotel systems.</span></li><li><span>Professional communication skills</span></li><li><span>Attention to detail</span></li><li><span>Problem-solving abilities</span></li><li><span>Teamwork and cooperation</span></li><li><span>Time management</span></li><li><span>Guest service excellence</span></li><li><span>Excellent English and French skills&nbsp;</span></li></ul><p><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>•&nbsp;<b>&nbsp;<span>full time</span></b></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Reporting to the Director of People, the People Business Associate plays an essential role supporting day-to-day HR operations, frontline workforce initiatives, and employee engagement programs within a dynamic manufacturing plant facility. This role provides an exciting opportunity to partner directly with plant leadership and operational teams to cultivate a positive facility culture, streamline HR processes, and elevate the employee experience. By leveraging HR analytics and organizational tools, you will deliver actionable insights that directly support factory reliability, operational performance, and strategic workforce plans.</span></p><br> <p><strong><span>Responsibilities:</span></strong></p><br> <ul> <li> <p><span>Partner with People Business Partners, plant functional leaders, and Centers of Excellence (CoE) to deliver proactive employee engagement initiatives tailored to a manufacturing environment.</span></p><br> </li> <li> <p><span>Utilize HR technology platforms, Google Sheets, and plant workforce metrics to generate data insights that optimize staffing plans, shift efficiency, and organizational effectiveness.</span></p><br> </li> <li> <p><span>Support frontline talent development and succession tracking by coordinating capability reviews, supporting skill-building programs, and tracking workforce capability standards.</span></p><br> </li> <li> <p><span>Guide plant supervisors and managers on employee relations processes, corrective action documentation, performance management, and compliance with facility standards.</span></p><br> </li> <li> <p><span>Coordinate site-level change management and operational projects to foster a positive labor climate and support continuous manufacturing improvements.</span></p><br> </li> </ul> <p><strong><span>Required Qualifications:</span></strong></p><br> <ul> <li> <p><span>Bachelor’s degree</span></p><br> </li> <li> <p><span>Minimum of 4 years of progressive human resources experience, ideally supporting a manufacturing, plant, or industrial operations environment.</span></p><br> </li> <li> <p><span>Technical proficiency utilizing HRIS software and spreadsheet applications (e.g., Google Sheets) for data collection and reporting.</span></p><br> </li> <li> <p><span>Demonstrated experience supporting foundational HR processes, such as employee relations tracking, compliance documentation, or onboarding.</span></p><br> </li> </ul> <p><strong><span>Preferred Qualifications:</span></strong></p><br> <ul> <li> <p><span>Prior HR support experience within a multi-national CPG, FMCG, or high-volume manufacturing environment.</span></p><br> </li> <li> <p><span>Demonstrated experience using generative AI tools (e.g., ChatGPT, Gemini) to enhance HR workflow efficiency and reporting.</span></p><br> </li> <li> <p><span>Strong consultative problem-solving skills, stakeholder communication, and comfort working on the plant floor alongside cross-functional teams.</span></p><br> </li> <li> <p><span>Professional HR certification (e.g., SHRM-CP or PHR).</span></p><br> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We’re Avomind - and we’re a recruiting firm.<br> What makes us special?<br> We connect high-achieving individuals with hyper-growth firms.<br> I’m sure you don’t see that every day.<br> Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia.<br> Our core vision?<br> To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time.<br> Easy. What are we looking for?<br> We’re looking to grow our Talent Acquisition team , and we can’t do it without you.<br> This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future.<br> Are you passionate, committed, and eager to learn about the recruitment process?<br> Wonderful — then we’re good to go.<br> What will you be doing on a daily basis?<br> Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities.<br> Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc.<br> Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles.<br> Manage interview logistics with candidates in tandem with our Project Managers and Client Managers.<br> Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients.<br> Take ownership of the candidate experience - build your reputation through an excellent candidate experience.<br> Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard!<br> Requirements Sounds good, right?<br> We would LOVE to get to know you if: You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment.<br> You have experience working with LinkedIn Recruiter and internal ATS platforms.<br> You thrive in goal-oriented environments and want to achieve the best.<br> You have a growth mindset and are always looking for ways to improve.<br> You are team-oriented and committed.<br> You can work with ever-changing priorities in a very agile environment.<br> You’re fluent in English &amp; French — any other languages would be an advantage.<br> Benefits Career Booster: Coaching &amp; Development Program Weekly Global Trainings Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!<br>) Learning from the top.<br> We have flat hierarchies, so you’ll learn from the best that Avomind has to offer.<br> Modern Work: Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible).<br> Vacations: 20 vacation days + public holidays.<br> Each year with us = +1 holiday day (capped at 30 days).<br> Type of Contract: Freelance Location: 100% remote</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<p>We are searching for an individual or an organization based in Africa (Algeria, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo (Republic), Democratic Republic of Congo (D. R. C), Cote d'Ivoire, Djibouti, Gabon, Guinea, Madagascar, Mali, Mauritania, Morocco, Niger, Senegal, Togo and Tunisia) with a social compliance background to work with our Client Services team on a freelance or consultancy basis (part-time) and help us effectively collaborate with and service a diverse portfolio of clients and their suppliers in the aforementioned countries. With a workers rights and supplier engagement background, and a keen interest and capacity for the use of technology, we are looking for a candidate that will engage with workers, suppliers and brands in the aforementioned countries to drive meaningful impact. Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe. If the role sounds like a good fit for you, we d love to hear from you.</p><p>What you ll do:</p><ul><li>Lead the deployment of digital worker voice programs in workplaces in French Speaking African Nations.</li><li>Lead supplier platform training and technical support</li><li>Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands</li><li>Be available for investigation and remediation support if requested by brands</li><li>Support the development and updating of supplier and worker onboarding materials</li><li>Own regular communication with supplier management - from program introduction to status check-ins</li><li>Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment</li><li>Gather client and supplier feedback and ideas to inform platform advancements</li></ul><p><em>Note: Each project has its unique scope of work. Not all the responsibilities listed above will be needed for every project assigned. The scope of work will outline the specific responsibilities needed.</em></p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Your preferred profile:</p><ul><li>Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights</li><li>5+ years experience working within the global supply chain industry, delivering social or labour impact projects</li><li>Excellent communication skills, both oral and written, in both English and French is required.</li><li>Organized, conscientious and accountable</li><li>Experience in customer / client services and delivery</li><li>Occasional travel nationally may be required</li></ul><p>What sets you apart:</p><ul><li>Understanding of labour, human and community rights issues in global supply chains</li><li>Knowledge and experience in community relations, corporate social responsibility programs</li><li>Experience with adopting new technology and train others to do the same</li><li>Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects</li><li>Passion for equality and safe workplaces</li><li>Familiarity with the auditing industry and international certification standards (i.e. BSCI, ETI, SA8000), internal and external grievance mechanisms, industry associations, and sustainability entities (i.e. SEDEX) is a plus</li></ul><p>If you are interested, please submit your resume, cover letter along with your proposed rates.</p>