Information Systems Jobs in Tunisia

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>During this important phase in our business growth, VCS is seeking a highly skilled and organized Business Intelligence Manager to lead a team of skilled analysts. In this role, you will serve as both a hands-on leader and strategic manager, driving critical data governance and analytics initiatives while guiding a high-performing analytics team. Advancing our journey, you will leverage automation and scalable solutions to establish and maintain a trusted single source of truth for VCS data, empowering stakeholders with the tools and insights needed to make informed decisions and reducing reliance on ad hoc reporting. As a team leader, you will provide strategic direction and mentorship across the Sales Metrics Analysts, Business Analysts, and Product Analyst functions within VCS, ensuring alignment on priorities, data standards, reporting practices, and analytical insights that support organizational objectives and drive continuous improvement. By providing a bridge between the sales department and other business units, such as marketing and finance, you will play a crucial role in aligning organizational goals with sales objectives. Are you characterized by a constant quest for improvement? Do you demand analytical prowess and a keen understanding of sales dynamics? This role will be stimulating and rewarding for those who are drawn to a career that melds analytical thinking with operational excellence and who thrives in roles that support and elevate both team and overall business performance.</p><p>What You Will Do</p><ul><li>Architectural Leadership: Design and partner with engineering to deliver high-performance tables, dynamic views, and data pipelines, ensuring optimal query performance and scalability for Fulfillment Data Consumers.</li><li>Strategic Dashboarding: Develop sophisticated, "at-a-glance" visualizations in Looker that translate trends and efficiencies into actionable insights.</li><li>AI Integration: Leverage Snowflake Cortex to deploy LLM-powered functions or predictive forecasting directly within our data platform.</li><li>Domain Expertise: Analyze complex data to optimize fulfillment metrics, propose changes to our planning strategies, or help our fulfillment centers run more optimally.</li><li>Provide leadership oversight to ensure that across all the programs we're working on throughout VCS and with our cross-functional stakeholders we prioritize our work and resources effectively, measure impact, and deliver results.</li><li>Cross-Functional Partnership: Act as a consultant to leaders across Product Management, Sales, Finance, Systems Integrations, and others, transforming vague business questions into rigorous analytical frameworks and developing mutually beneficial working relationships.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience: 7 12 years of progressive experience in data analytics or business intelligence, with a background in technical project/program management or product management.</li><li>Leadership: 3+ years of experience building and managing a team.</li><li>SQL Mastery: Expert-level proficiency in SQL.</li><li>Technical Stack: Experience with JIRA and Advanced Dashboarding platforms (Power BI, Tableau, or Sigma).</li><li>AI/ML Familiarity: Hands-on experience (or strong theoretical knowledge) with Snowflake Cortex functions (e.g., COMPLETE, EXTRACT_ANSWER, SUMMARIZE) or similar SQL-based AI tools.</li><li>Visionary Execution: Ability to work alongside senior leadership to set the tooling and system vision, improving operational efficiency and the overall quality of operations.</li><li>Cross-Functional Collaboration: Experience collaborating with product organizations, finance, and other business functions to design, implement, or integrate technical solutions.</li><li>Communication: Experience communicating and translating non-technical to technical (and vice versa) requirements and discussions, as well as coordinating and running multiple organizational projects.</li><li>Project Management: The ability to manage multiple projects simultaneously, often with competing priorities, both as an IC and for your team.</li><li>Optimization &amp; Prioritization: A keen eye for continuous optimization. You have the ability to discern the urgency and importance of work, find creative ways to use the full potential of our existing tools, and advocate for novel solutions.</li><li>Analytical Skills: The ability to analyze data to identify the largest strategic opportunities for the organization and use data-driven insights to provide high-impact recommendations.</li></ul><p>Nice to Have</p><ul><li>Familiarity with commercial business models and processes, including customer lifecycle management, sales and service operations, commission structures, and performance measurement.</li><li>Data and Analytics: Python, SQL, Quantum Metrics, and Google Analytics</li><li>Data Platforms: Experience with Snowflake, AWS and SAP.</li><li>Data Transformation: Experience using DBT for transformation.</li><li>Version Control: Experience using GIT.</li><li>BI/Dashboarding: Experience using Looker.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic &amp; French.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>RemoFirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist.<br> We are on a mission to be the FIRST to revolutionise the industry and be a truly generational company.<br> Our platform offers a full range of people management tools, employee benefits like health insurance, and financial benefits, enabling clients to hire anyone from anywhere with one click.<br> RemoFirst manages employees and contractors for Fortune 500 companies (e.<br>g., Microsoft, Mastercard) and the best startups worldwide (e.<br>g., TransferGo).<br> We are one of the fastest-growing private companies in the USA, recently at 85th position on the Inc.<br> 5000 list of fastest-growing companies in 2025.<br> Backed by $40+M in venture funding, we are scaling rapidly and investing heavily in AI-driven solutions to supercharge our operations.<br> We are looking for a Senior Data Engineer to design, build, and operate a scalable, cloud-native data platform that supports both analytics and AI-driven use cases.<br> This role goes beyond traditional data warehousing .<br>You will work closely with AI engineers to build the data foundation that powers LLM applications, agent-based systems and RAG solutions.<br> You will be responsible for building reliable data pipelines, developing curated data models and products, and ensuring high-quality, trusted data is readily available for analytics and AI workloads.<br> Key Responsibilities Design, build and maintain scalable data pipelines using modern data engineering tools (e.<br>g., dbt, Airflow, Prefect).<br> Develop and maintain dimensional and semantic data models to support analytics and operational use cases.<br> Build curated data products that support analytics and modern AI workloads.<br> Design data schemas and storage strategies optimized for both analytical and AI workloads.<br> Build and maintain version control workflows and isolated development/test environments.<br> Manage and optimize cloud-based data infrastructure ensuring performance, scalability, reliability and cost efficiency.<br> Contribute to the architecture and evolution of the organization's modern data platform.<br> Collaborate closely with AI, Analytics, and Product teams to deliver scalable, high-quality data solutions.<br> Startup environment: RemoFirst is an early-stage startup.<br> You have a voice that can influence, and grow rapidly.<br> An opportunity to build a tech unicorn.<br> Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence.<br> As Senior Product Owner, you’ll lead product initiatives that deliver strategic impact.<br> Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.<br> Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process.<br> We prioritize speed and results to keep moving forward effectively.<br> Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.<br> Leadership visibility: Reporting into the Data Lead which means your projects will be strategic and business-critical.<br> Compensation and perks are great: Competitive compensation and 100% remote work.<br> Culture: You will get to work with some of the best colleagues coming from top tech companies.<br> We lead with respect, kindness, and the right to fail.<br> We value hard yet smart work.<br> Diversity and inclusion are part of our DNA.<br> As we grow and evolve, we welcome your input to help us define our culture further.<br> 5+ years of hands-on experience in Data Engineering with proven delivery in production environments.<br> Strong expertise in building scalable data pipelines using Python and SQL.<br> Hands-on experience with modern data engineering tools such as dbt, Airflow, Prefect, or similar.<br> Strong experience with dimensional data modeling and semantic data models.<br> Experience working with cloud platforms (AWS preferred), including services such as S3, Redshift, Athena, Glue, and Lambda.<br> Hands-on experience designing, building and operating modern data infrastructure, including storage, compute, orchestration, and monitoring.<br> Familiarity with modern AI architectures and the data requirements for LLMs, AI agents and RAG applications.<br> What we are looking for Strong ownership mindset with the ability to thrive in a fast-paced startup environment.<br> Ability to translate evolving business, analytics and AI requirements into scalable data solutions.<br> Effective communicator who collaborates well across Data, AI, Product, and Engineering teams.<br> A senior engineer who balances architectural thinking with hands-on execution.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who We Are: Vistaprint Corporate Solutions (VCS) team delivers top notch customer service through commercial partnerships with mid-market businesses between 50-500 employees. Mission Own the full customer lifecycle by acquiring new business, onboarding customers, growing account revenue, and delivering an exceptional customer experience. Key responsibilities • Prospect and acquire new business customers. • Manage a portfolio of existing accounts. • Build long-term customer relationships. • Identify upsell, cross-sell, and expansion opportunities. • Deliver product demonstrations and commercial consultations. • Support, invent and simplify solutions for our customers through outbound calls/google meetings &amp; emails. Your Qualifications: • Fluent in English, with excellent verbal and written communication skills. • Proven ability to build rapport with customers and develop strong, lasting relationships through meaningful conversations. • Strong attention to detail and a commitment to maintaining high standards, proactively identifying and reporting issues that may impact the customer experience. • Excellent communication, outreach, and relationship-building skills, with the confidence to engage customers through phone, email, and virtual meetings. • Comfortable managing multiple priorities in a fast-paced environment while maintaining a customer-first mindset. • Experience in customer-facing, sales, account management, or support environments is a plus. Nice to Have: • Previous experience in B2B sales, account management, business development, or customer success. • Experience managing a portfolio of customers and identifying upsell or cross-sell opportunities. • Familiarity with CRM platforms (e.g., Salesforce) and sales pipeline management. • Knowledge of Vista's corporate solution program is an advantage. • Experience conducting virtual sales presentations or product demonstrations. Why You'll Love Working Here: Being at Vista means that you don t see work as just a building, a desk or a manufacturing floor. You see it as a chance to take a step forward in your career journey and your life. We strive to give you everything you need to learn, grow, and succeed. Through innovation, collaboration, and perpetual exposure to what s next, we re always pushing boundaries and broadening our horizons. We embrace the chance to operate outside of our comfort zone to discover what we re capable of. Some might call that a challenge; we just call it another great day at work. Vista has received numerous recognitions including a perfect score of 100 on the Human Rights Campaign Foundation s 2021 Corporate Equality Index (CEI) naming us a Best Places to Work for LGBTQ Equality. We also earned a place as one of the best remote-first workplaces in the U.S. and on the Boston Best Places to Work list from Built In. In addition, Vista s CEO, Robert Keane, was recently honored with Comparably s Best CEOs award, listing him among the top CEOs according to employees. Vista offers numerous support systems including Employee Resource Groups like Pride, Mosaic, and Women in Technology, and special interests communities to foster awareness, respect, and inclusion within the workplace. We're Remote-First: In 2020, Vista adopted a Remote-First operating model and culture. We heard from our team members that having the freedom, autonomy and trust in each other to work from home and, the ability to operate when they are most productive, empowers them to be their best. Vista also provides collaboration spaces for team members to work physically together when it's safe to do so and when in-person collaboration will deliver the best results. Currently we are enabled to hire remote team members in over 30 US States as well as several countries in Europe, including Spain, Germany, UK, Czech Republic, the Netherlands and Switzerland. About Us: As an e-commerce powerhouse, Vista creates customer value (and delight) through accessible, cutting-edge technology. We are the marketing partner to millions of small businesses around the world. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions that include signage, logo apparel, promotional products, face masks, flyers, postcards, business cards, websites and digital marketing. With Vista, small businesses are able to create and customize their marketing with easy-to-use digital tools and design-templates, or by receiving expert graphic design support. In 2020, Vista acquired 99designs to expand its design offering via a worldwide community of more than 150,000 talented designers to make it easy for designers and clients to work together to create designs they love. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go. Equal Opportunity Employer: Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires Job Segment: Outside Sales, Account Executive, Graphic Design, Work from Home, Sales, Creative, Contract</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>• Fluent in English, with excellent verbal and written communication skills. • Proven ability to build rapport with customers and develop strong, lasting relationships through meaningful conversations. • Strong attention to detail and a commitment to maintaining high standards, proactively identifying and reporting issues that may impact the customer experience. • Excellent communication, outreach, and relationship-building skills, with the confidence to engage customers through phone, email, and virtual meetings. • Comfortable managing multiple priorities in a fast-paced environment while maintaining a customer-first mindset. • Experience in customer-facing, sales, account management, or support environments is a plus. Nice to Have: • Previous experience in B2B sales, account management, business development, or customer success. • Experience managing a portfolio of customers and identifying upsell or cross-sell opportunities. • Familiarity with CRM platforms (e.g., Salesforce) and sales pipeline management. • Knowledge of Vista's corporate solution program is an advantage. • Experience conducting virtual sales presentations or product demonstrations.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Nous recherchons un Ingénieur Géomatique maîtrisant ArcGIS et QGIS pour renforcer notre équipe SIG et accompagner nos projets de cartographie et d’analyse spatiale. Missions principales : Collecter, intégrer et mettre à jour les données géographiques (terrain, open data, données clients…). Produire des cartes,...</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Contexte </b></p><br><p>Au sein du bureau de Tunis, vous accompagnez au quotidien l’Office Administrative Manager et contribuez activement à la bonne organisation des activités administratives et RH.</p><br><p>Dans ce cadre, vous participez au bon fonctionnement de la vie du bureau, en collaboration avec les équipes locales et les fonctions corporate (HR, Finance, IT, Legal, Procurement), avec lesquelles vous êtes en interaction régulière.</p><br><p>Ce poste vous permettra de vous inscrire au cœur des opérations, à travers un rôle concret, utile et polyvalent, axé sur le suivi des tâches récurrentes et la fluidité des activités quotidiennes, contribuant ainsi à offrir un environnement de travail agréable et efficace pour tous.</p><br><p><b>Responsabilités principales</b></p><br><p><u>Support Office Management&nbsp;: contribuer et garantir l’expérience collaborateurs &amp; visiteurs </u></p><br><ul><li>Être un point de contact de proximité pour les collaborateurs/visiteurs, et garantir une expérience fluide au quotidien</li><li>Contribuer à maintenir un environnement de travail agréable et fonctionnel en garantissant la qualité de service au sein des espaces de travail (réassort, suivi des équipements, espaces communs) &nbsp;<ul><li>Participer au bon fonctionnement quotidien du bureau (fournitures, coordination logistique, organisation des espaces)</li><li>Assurer le suivi des prestataires (nettoyage, maintenance, services généraux) et veiller à la qualité de service</li><li>Gérer les commandes (suivi, relances fournisseurs, réception et contrôles des livraisons)</li><li>Assurer la gestion des stocks et leur distribution interne</li></ul></li><li>Faciliter l’organisation logistique des événements internes et de l’accueil des visiteurs</li><li>Organiser les réservations (salles, catering, prestations)</li></ul><p><u>Support administratif et coordination&nbsp;: </u>contribuer à assurer la mise à jour des dossiers administratifs de toute nature</p><br><ul><li>Assurer le suivi de tableaux simples (Excel / outils internes)</li><li>Participer au classement et à l’organisation documentaire (physique et digital)</li><li>Contribuer au suivi administratif et aux activités de reporting</li><li>Préparer les documents RH courants (contrats, attestations, courriers)</li><li>Mettre à jour les informations dans les systèmes d’information interne (par exemple, pour informations RH usage de Workday)</li><li>Participer aux processus d’onboarding et offboarding (création dossiers, logistique d’arrivée/départ, préparation équipements)</li></ul><ul><li>Être un point de contact de premier niveau pour les demandes administratives simples du quotidien (attestations, congés, etc.)</li><li>Orienter les collaborateurs vers les bons interlocuteurs si nécessaire</li></ul><p><b>Profil recherché </b></p><br><p>Formation Bac à Bac+3 minimum en administration, gestion, services et/ou gestion du personnel, complétée par une première expérience (1 à 3 ans) en assistanat office management administratif et Gestion du personnel idéalement dans un environnement international et matriciel.</p><br><p>Doté-e d’excellentes qualités relationnelles, vous appréciez les fonctions polyvalentes et les environnements dynamiques où la réactivité et l'esprit d'équipe sont essentiels.</p><br><p>Vous êtes reconnu·e pour votre rigueur, votre sens de l'organisation et votre capacité à gérer plusieurs sujets en parallèle avec fiabilité et discrétion.</p><br><p>Vous avez un sens du service développé, et une aisance relationnelle avec des interlocuteurs variés (équipes internes, prestataires, collaborateurs) et les misions diverses d’organisation.</p><br><p>Vous faîtes preuve de proactivité, curiosité et volonté d’apprendre dans un environnement évolutif.</p><br><p>Bonne maitrise des outils bureautiques (suite Office) et à l’aise en anglais, arabe, français</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Dans le cadre du renforcement de nos équipes IT, nous recherchons un Testeur IT expérimenté, capable de valider les processus d’octroi de crédit et de garantir la fiabilité des systèmes d’information associés. Missions principales Validation des workflows d’octroi de crédit corporate Réaliser une...</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Dans le cadre de projets de transformation, nous recherchons un Testeur IT expérimenté, capable de valider les flux de paiements et les messages ISO 20022 au sein du core banking system. Missions principales Validation des flux de paiements internationaux Valider de bout en...</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><ul><br> </ul> <p> <strong><font dir="auto" ><font dir="auto" >SUPPLY</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Prepare and validate 12-month rolling sales forecasts with the Sales Departments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the Lynks tool is up to date: Prepare and validate sales forecasts, etc.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring proper consumption/elimination of residual sales forecasts</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze the reliability of sales forecasts and edit the sales forecast reliability indicator.</font></font></li> <li><font dir="auto" ><font dir="auto" >Facilitate the monthly sales forecast follow-up meeting involving operations and sales departments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Performing recurring computer data extractions: sales by item, stock valuation, </font></font></li> <li><font dir="auto" ><font dir="auto" >Calculation of monthly fuel supply requirements</font></font></li> <li><font dir="auto" ><font dir="auto" >Planning and preparation of fuel orders, attends programming meetings with the national programmer</font></font></li> <li><font dir="auto" ><font dir="auto" >Securing supplies by monitoring ship movements and SOTRAPIL programs</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring adequate stock levels of tools and safety stock; monitoring procurement budgets</font></font></li> <li><font dir="auto" ><font dir="auto" >To propose appropriate solutions in case of problems (shortage, shortage or other)</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >LOGISTICS ANALYSIS</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Monitor key indicators: service rate, stock level, then propose and implement action plans in case of deviations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze the risks of disruption, seek solutions with the sales team, Transport and Supply manager.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze logistics flows from different dashboards and propose supply chain optimization actions (supply, sites, transport)</font></font></li> <li><font dir="auto" ><font dir="auto" >Create and update logistics and financial dashboards</font></font></li> <li><font dir="auto" ><font dir="auto" >Complete the documentation/procedure for the various processes involved in managing the SCM</font></font></li> <li><font dir="auto" ><font dir="auto" >Support for crisis management.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >ADMINISTRATIVE MANAGEMENT</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Prepare and monitor DGH files (decisions and authorizations, security stock transfer, capacity rental, general submissions, security bonus, etc.) at the General Directorate of Hydrocarbons to be in line with the regulations in force.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare and monitor administrative files (capacity rental, storage, etc.) with various administrations and service providers (DGH, OMMP, STIR, TANKMED, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Check and validate supplier invoices: STIR, SOTRAPIL, Confr res.</font></font></li> <li><font dir="auto" ><font dir="auto" >Entry of monthly orders for various white goods per site, with price updates in the system.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the monitoring and archiving of supply contracts, and manage their renewal dates.</font></font></li> </ul> <p><br></p></div><div><div><div> </div></div></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Supply Manager, you will be responsible for monitoring and ensuring the availability and conformity of stock compared to fuel and LPG management standards, and you will comply with regulations regarding safety stock and customs regulations.<br><strong>Main tasks</strong></p><br><br><p>• Prepare and validate sales forecasts over 12 rolling months with the Commercial Departments<br>• Prepare and validate sales forecasts etc…<br>• Ensure the proper use/disposal of residual sales forecasts<br>• Analyze the reliability of sales forecasts and issue the sales forecast reliability indicator<br>• Lead monthly sales forecast monitoring meetings involving operations and commercial departments<br>• Perform recurring IT extractions: sales by item, stock valuation, …<br>• Calculate monthly fuel supply needs<br>• Prepare and plan fuel orders and attend scheduling meetings with the national planner<br>• Ensure supplies by monitoring ship movements and SOTRAPIL schedules<br>• Guarantee needs for tool stocks and safety stocks, and monitor supply budgets<br>• Propose adequate solutions in case of problems (shortages, scarcity, or others…)<br>• Monitor key performance indicators: service rate, stock level, propose and implement action plans in case of deviations<br>• Analyze shortage risks, seek solutions with sales, the Transport department, and the Supply Manager<br>• Analyze logistics flows using various dashboards and propose supply chain optimization actions (supply, sites, transport)<br>• Create and update logistics and financial dashboards<br>• Complete the documentation/procedures for the various SCM steering processes<br>• Provide support for crisis management.<br>• Prepare and follow up on DGH files (decisions and authorizations for Safety Stock transfer, capacity rental, general submissions, safety bonus, etc.) with the Directorate General of Hydrocarbons to comply with current regulations<br>• Prepare and follow up on administrative files (capacity rental, storage, etc…) with various administrations and service providers (DGH, OMMP, STIR, TANKMED, etc…)<br>• Control and validate supplier invoices: STIR, SOTRAPIL, Competitors….<br>• Enter monthly orders for various white products by Site, updating prices in the system<br>• Monitor and archive supply contracts and manage their renewal upon expiration<br>• Centralize and enter physical inventories of remote depots<br>• Establish monthly material balances<br>• Produce monthly reports on petroleum product stock variances, control variances identified after material balances, and alert relevant personnel for correction<br>• Occasionally provide replacement for Supply entity personnel according to the organization defined by the Supply Manager</p><br><br> <br> <br> Required profile : <p>• <strong>Engineer</strong> in <strong>Industrial Engineering</strong>, Supply Chain, or Logistics<br>• <strong>1 to 2</strong> years of experience in Supply &amp; Logistics<br>• <strong>Advanced Excel</strong> and <strong>Power BI</strong> (essential)<br>• ERP (SAP)<br>• Supply Reporting and KPIs<br>• Knowledge of the country's context and regulations regarding fuel supply<br>• Organization, anticipation, responsiveness, and stress management<br>• Listening, communication, availability, and interpersonal skills<br>• Dynamism, rigor, initiative, and adaptability<br>• Cross-functional coordination, analytical and synthesis skills</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to your success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you passionate about leading people, scaling automation, and enabling Citizen Development &amp; AI adoption across a global organization? As Team Leader RPA &amp; Citizen Development, you lead a cross-functional team consisting of two roles: 'AI &amp; Citizen Development Community Enablers' and 'RPA Developers'. You are accountable for both sides of our transformation: the technical delivery of automation and AI solutions, and the community, enablement, and change that make adoption stick. You set direction, remove blockers, and grow your people while keeping delivery scalable, governed, and aligned with the business.</p><p>1. Team leadership &amp; people development</p><ul><li>Lead, coach, and grow a team of AI Community Enablers and RPA Developers; set goals, give feedback, and support career development.</li><li>Build a collaborative, high-ownership team culture with a startup spirit inside a global organization.</li><li>Plan capacity, prioritize the backlog, and balance technical delivery for both RPA solutions and community and enablement work.</li><li>Lead with an outcome focus: drive developers to deliver fast, while using sound technical judgment to ensure quality and depth don't suffer in the process.</li><li>Continuously improve your team and its processes grow your people's skills and sharpen how the team delivers value, rather than settling for the status quo.</li></ul><p>2. Delivery &amp; technical oversight</p><ul><li>Own end-to-end delivery of the team's automation (Microsoft Power Platform / UiPath) and AI use cases and initiatives, from intake to deployment and support.</li><li>Ensure solution quality, reusability, and maintainability through standards and potentially a future component/solution marketplace.</li><li>Steer the citizen development toolkit and tech stack (Microsoft Power Platform, 365 Copilot, and more) together with your team and experts from other teams.</li><li>Bring deep, hands-on understanding of RPA and Citizen Development tools to challenge and improve your developers' technical approach and design decisions.</li></ul><p>3. Strategy, stakeholders &amp; governance</p><ul><li>Translate the RPA, AI and Citizen Development strategy into a concrete roadmap and measurable outcomes.</li><li>Act as a key point of contact toward business leaders, IT, and InfoSec for RPA and Citizen Development; clarify and prioritize incoming requests.</li><li>Ensure governance, compliance, and responsible AI/data standards are embedded in how the team works.</li></ul><p>4. Adoption, improvement &amp; scaling</p><ul><li>Drive the community, training, and change initiatives that maximize adoption, impact, and sustainability.</li><li>Identify opportunities to improve tools, processes, delivery models, and governance</li><li>Explore new technologies in AI, RPA, Power Platform, and intelligent automation</li><li>Identify what to scale across the company and where to reuse existing solutions.</li><li>Report progress, value, and pipeline transparently to management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Leadership experience (team lead, project/program lead, or similar), with a track record of growing people.</li><li>Experience with UiPath and/or Microsoft Power Platform.</li><li>Strong business-to-technical translation skills and stakeholder management across business and IT.</li><li>Good communicator and storyteller, able to make complex topics simple and actionable.</li><li>Organizational and prioritization skills; comfortable steering parallel delivery and enablement tracks.</li><li>Outcome-oriented, with the judgment to balance delivery speed against technical soundness.</li><li>Intrinsically motivated to innovate and improve your team, its processes, and yourself.</li><li>A commitment to staying up to date: in the fast-paced world of AI and automation, keeping current is a non-negotiable must.</li><li>Experience scaling automation/AI programs across a large or global organization.</li><li>Hands-on background with our core tool set: UiPath, Microsoft Power Platform ( Copilot Studio, Power Automate, Power Apps, Power BI) , and Microsoft 365 Copilot, plus Generative AI more broadly ideally as a former pro maker yourself so you can credibly challenge and improve your developers' work.</li><li>Knowledge of governance topics (responsible AI, data ethics, GDPR) and enterprise IT/InfoSec processes.</li><li>Programming/scripting awareness (Python, VBA) and API/database integration.</li><li>Certifications in Microsoft Power Platform, UiPath, or AI/Automation tools.</li><li>Experience with change management, digital adoption, or community building.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>MISSION Your main mission will be to take charge of the maintenance and evolution of an internal NeoXam application for consolidating billing consulting. Accompanied by a team of experts, you will participate in:</p><p>Needs analysis: collect, understand, and formalize the needs expressed by clients or internal teams, while identifying the impacts on existing solutions;</p><p>Design and configuration: contribute to the configuration of NeoXam software packages, the implementation of management rules, data flows, and reporting processes;</p><p>Development and adaptation: carry out simple adjustments, manipulate financial data, and participate in the automation of processes or reports;</p><p>Testing and validation: prepare and execute test scenarios, analyze anomalies, verify the coherence of results, and contribute to acceptance testing phases;</p><p>Documentation: draft functional and technical documents related to configurations, procedures, management rules, and project deliverables;</p><p>Deployment and support: participate in solution deployment, assist end-users, and contribute to processing feedback or incidents;</p><p>Project collaboration: work with multidisciplinary teams in an international context, communicating clearly and structuredly.</p><p>This mission will allow you to develop a dual technical and functional skill set, at the intersection of IT, financial data, and client consulting.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>The gem for us is a motivated, curious, and rigorous candidate who wishes to learn and grow in an environment combining IT, data, and finance.</p><p>You are preparing for a Bac+3 (or equivalent) degree in Computer Science and have initial foundations in algorithmic thinking, object-oriented programming, SQL, and relational databases.</p><p>You enjoy teamwork, clear communication, understanding user needs, and finding concrete solutions.</p><p>You are organized, detail-oriented, autonomous in your research, and motivated by continuous learning.</p><p>An interest in finance, data, or reporting topics would be appreciated.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p><strong>SYSTRA est un groupe international d’ingénierie et de conseil dans le domaine des transports publics et de la mobilité durable.</strong></p><br><br><p>Depuis 65 ans, le Groupe est engagé aux côtés des villes et des territoires pour contribuer à leur développement en créant, améliorant et modernisant leurs infrastructures et systèmes de transport. SYSTRA intervient de la conception jusqu’aux phases de test, de déploiement et de maintenance, en France comme à l’international. Grâce à ses nouveaux services, SYSTRA accompagne ses clients et partenaires dans leur transition digitale, écologique et énergétique, afin d’inventer les mobilités de demain.</p><br><br> Contexte <br><p>Le(la) BIM Manager a un rôle clé dans le pilotage des projets d’infrastructures ferroviaires pour le compte des clients de la région France, dans le cadre de missions de conseil, d’AMO et de MOE de conception, travaux et Essais.</p><br><br><p><br>Quelque soient les objectifs BIM sur le projet, (selon exigences clients, partenaires…), le(la) BIM Manager est impliqué à minima durant l’offre et au démarrage du projet. Son implication durant le projet dépendra des objectifs et exigences BIM à déployer, de la taille et durée du projet.</p><br><br> Missions/Responsabilités <br><p>Lors de démarches commerciales amont et en phase d’offre, en collaboration avec le Responsable du déploiement opérationnel BIM de la région france, des équipes techniques BIM et des équipes d’offres :</p><br><br><ul><li>S’attacher à la compréhension du besoin client</li><li>Analyser les objectifs et exigences BIM du projet</li><li>Rédaction des protocoles BIM</li><li>Réaliser le BIM Gap Analysis et définir les investissements</li><li>Analyser la cohérence des méthodologies avec les objectifs BIM.</li></ul><br><p>En phase Projet :</p><br><br><ul><li>Etablir le « BIM Execution Plan » comprenant les objectifs du BIM pour le projet, les « BIM uses », les processus d’échanges d’information et la gestion électronique des données BIM</li><li>S’assurer du bon déroulement et la mise en place du BEP</li><li>S’assurer de la mise en oeuvre des BIM standards SYSTRA (processus de production des livrables, le processus contrôle qualité …)</li><li>Le cas échéant, s’assurer du respect des normes</li><li>Participer dans l’analyse et la mise en place de l’environnement commun de données</li><li>Anticiper les besoins en formation du projet, animer des sessions d’informations et ou de formations pour les collaborateurs de la région et pour les maîtres d’ouvrage</li><li>Contrôler la qualité des livrables BIM avant leurs remises au client</li><li>Veiller et assurer le support et être à l’écoute de l’équipe projet à la fois pour le management, la coordination et la production, en participant le cas échéant aux réunions de revues de maquette</li></ul><p><br>Vous contribuerez activement à l’essor du BIM management à la région France par :</p><br><br><ul><li>Une action spécifique de prospection commerciale et de développement de missions répondant aux besoins d’un Client grand compte, en relation étroite avec les responsables commerciaux et les directions opérationnelles de la région france.</li><li>La mise en œuvre de cas d’usage nouveaux et innovants pour les phases de chantier (4D pour des contexte de travaux sous exploitation, …) et en anticipation des phases d’exploitation et de maintenance (outils immersifs,)</li><li>L’organisation de bilans / REX sur les projets et les offres s’inscrivant dans une démarche BIM</li></ul> Profil/Compétences <br><ul><li>Connaissances BIM Management</li><li>Connaissances expertes outils BIM</li><li>Compétences techniques en infrastructures et bâtiments</li></ul> <br><p>SYSTRA est une entreprise handi-accueillante.</p><br><br> Remote <p>No</p><br><br> <br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span> <br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a Inhouse Consultant – Order to Cash (F/M) in Mohamdia.</p><p><span>As Inhouse Consultant – you will be a key driver in designing, standardizing, and continuously improving our end-to-end process landscape. You will support internal stakeholders in analyzing and optimizing business processes, contribute to the strategic development of process excellence, and steer high-visibility programs that directly impact company performance. Based in Tunis, you will work closely with global BPM, IT, and Commercial teams to translate business requirements into scalable, system-enabled process solutions — with SAP S/4HANA at the core.</span></p><br><p><b>Grow with us - your responsabilities</b></p><br><ul><li><span>Own and continuously improve end-to-end Order-to-Cash processes, from opportunity management and quoting through order fulfillment, invoicing, and cash collection</span></li><li><span>Analyze customer-oriented business processes to identify levers for efficiency gains and value creation</span></li><li><span>Act as the functional bridge between business stakeholders and SAP S/4HANA — translating process requirements into system configurations and functional specifications</span></li><li><span>Drive process mining initiatives using tools such as Signavio to identify inefficiencies, bottlenecks, and automation opportunities across the O2C cycle</span></li><li><span>Plan, lead, and control projects within the scope of middle management, including coordination of work packages and functional leadership of project teams</span></li><li><span>Manage project workstreams independently: scope, timeline, stakeholder communication, risk management, and delivery — ensuring on-time, on-budget, and quality-compliant execution</span></li><li><span>Support the development and implementation of strategic process optimization roadmaps with clear target orientation</span></li><li><span>Coordinate and moderate workshops and methodological trainings; coach project partners on BPM standards and best practices</span></li><li><span>Collaborate with regional and global teams to ensure consistent process adoption and change management</span></li><li><span>Define and monitor O2C KPIs and dashboards, turning data insights into actionable process decisions</span></li><li><span>Establish and promote standards for excellent Business Process Management, fostering continuous improvement with a focus on impact and sustainability</span></li></ul><p><b><span>What will convince us - your profile</span></b></p><br><ul><li><span>Degree in Business Administration, Business Informatics, or Industrial Engineering</span></li><li><span>5+ years of experience in Business Process Management, Process Engineering, or a comparable role — ideally in a strategic or consulting environment — with a clear focus on Order-to-Cash or Lead-to-Cash</span></li><li><span>Deep functional knowledge of SAP S/4HANA in the O2C domain (SD module; ideally also exposure to FI/AR, MM, or CPQ)</span></li><li><span>Hands-on experience with process mining tools, preferably Signavio</span></li><li><span>Proven track record in leading cross-functional process improvement and transformation projects</span></li><li><span>Knowledge of process methodologies such as BPMN, Lean Management, or Six Sigma; project management certifications (PMP, PRINCE2) are an advantage</span></li><li><span>Strong analytical mindset with the ability to quickly grasp complex interdependencies and steer towards solutions</span></li><li><span>Confident communicator at all levels — from operational teams to senior management</span></li><li><span>Experience working in international, matrix organizations</span></li><li><span>Fluent in English; French or Arabic is a plus</span></li></ul><p><b>About Sartorius&nbsp;</b></p><br><p>Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.&nbsp;</p><br><p>We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.</p><br><p>Join our global team and become part of the solution. We are looking forward to receiving your application.&nbsp;<br>www.sartorius.com/careers</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>L’estimateur conseille et discute des soumissions avec les clients afin de répondre Ã&nbsp; leurs exigences. Il vérifie la faisabilité des demandes et énumère les étapes nécessaires pour la réalisation de la pièce. Dans les situations applicables, il suggère des améliorations de produits aux clients.<br><br><b>Fonctions liées au poste :&nbsp;</b><br><br></span><ul><li><span>S’assurer de bien définir avec les clients les caractéristiques des produits demandés et les paramètres de qualité</span><br></li><li><span><span>Interpréter les plans, les dessins et les devis techniques</span><br></span></li><li><span>Vérifier la faisabilité des pièces<br></span></li><li><span>Relever et corriger les informations manquantes, imprécises ou ambiguës<br></span></li><li><span>Vérifier la disponibilité du matériel (inventaire ou commande)</span></li><li><span>Effectuer des gammes de production (inscrire chaque étape avec le temps nécessaire)<br></span></li><li><span>Documenter la pièce soumissionnée<br></span></li><li><span>Aider Ã&nbsp; la conception des outils, des matrices, des gabarits ou autres<br></span></li><li><span>Faire des demandes de prix aux sous-traitants<br></span></li><li><span>Tenir les listes de prix et le catalogue client (exigences clients) Ã&nbsp; jour<br></span></li><li><span>Apporter des améliorations de produit pour les clients</span><br></li></ul><br><span>Profil<b>Compétences recherchées :</b><br><br></span><ul><li><span>Grande capacité d'analyse<br></span></li><li><span>Excellente capacité de communication avec la clientèle<br></span></li><li><span>Lecture de plan <br></span></li><li><span>Connaissance de logiciels de dessins</span><br></li></ul><b>Qualités requises :</b><br><br><ul><li><span>Orienté vers l’excellence du service Ã&nbsp; la clientèle <br></span></li><li><span>Ãtre structuré et efficace<br></span></li><li><span>Avoir des aptitudes pour la vente<br></span></li><li><span>Ãtre capable de fonctionner sous la pression<br></span></li></ul><b>Langue de travail :</b> Français et Anglais Ã&nbsp; l’oral et Ã&nbsp; l'écrit (Niveau avancé)<br><br><b>Qualifications&nbsp;:</b> Formation en dessin industriel, en génie mécanique ou toute autre formation pertinente<br><br><b>Expérience demandée :</b> 3 Ã&nbsp; 5 ans d’expérience pertinente<br><br><br><span>Informations contractuelles<b>Conditions d’emploi :</b> Présentiel, temps plein<br><br><b>Horaires : </b>de 12 h Ã&nbsp; 20 h 30<br><br><b>Nombre d’heures par semaine :</b> 40<br><br><b>Ce que nous offrons :&nbsp;</b><br><br></span><ul><li><span>Salaire intéressant et évolutif, avec prime de soir <br></span></li><li><span>Formation<br></span></li><li><span>Poste en Tunisie, pour une société canadienne<br></span></li><li><span>Assurance maladie incluant les soins dentaires<br></span></li><li><span>Espace détente avec café Ã&nbsp; disposition<br></span></li><li><span>Salle de jeux entièrement équipée (système audio, PS5, jeux de société)<br></span></li><li><span>Coin Nespresso<br></span></li><li><span>Activités de Team Building<br></span></li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b>Job Description</b> As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent Italian and English, are passionate about IT, and have a degree in Computer Science, or at least 2 years of experience in user support or a contact center. You are a recent graduate or considering a career change. You are flexible with a wide range of hours and/or looking for a hybrid job.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description As a support technician you will be required to: Remotely diagnose computer hardware or software malfunctions Configure the workstation to the user's needs and perform functional tests Guide the user to resolve the incident or take control of the system remotely Escalate unresolved incidents if necessary, remaining attentive to intervention time commitments, and keep the user informed Create a precise description of the intervention after each call and fill in the necessary fields in the incident management tool.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Passionate about IT, with a degree in Computer Science, or at least 2 years of experience in user support or a contact center. Whether you're a recent graduate or considering a career change, you speak fluent French and English. You're flexible with your hours and/or looking for a hybrid role.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Perform remote installations of user environments and associated software for clients. Prepare and configure hardware and software for client workstations. Perform remote troubleshooting and provide technical support to resolve issues. Ensure the maintenance and updating of user environments to keep them in optimal condition. Respond to customer inquiries and provide advice on product usage. Collaborate with other departments to improve service delivery and the knowledge base. Ensure compliance with security protocols on client networks. Document installation processes and contribute to the improvement of procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Mastery of French</p><p>Advanced technical knowledge, particularly concerning the management of Microsoft Azure environments and messaging technologies</p><p>Proven experience with remote installation software and tools</p><p>Strong troubleshooting and problem-solving skills</p><p>Excellent interpersonal and communication skills</p><p>Demonstrated organizational skills and attention to detail</p><p>Ability to work independently and manage time effectively</p><p>You are customer-oriented and committed to providing exceptional service.</p><p>Technical diploma in IT or a related field (preferred)</p><p>Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified: Azure Administrator Associate) are a plus.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Novagraaf is a company of Intellectual Property (IP) Consulting that distinguishes itself by a resolutely modern vision of its role as an IP partner for companies and combines the know-how of an international legal firm with the innovation and efficiency of a global provider. Novagraaf has developed over the years a diversified client portfolio including SMEs, research laboratories and large international groups in various economic sectors. Novagraaf offers an international, friendly and studious environment, where flexibility in work organization is favored. To support its development, Novagraaf is recruiting a Patent Administrator (m/f) wishing to work in Tunis.</p><p>Do you want to evolve within a dynamic, curious, demanding and stimulating team based on an entrepreneurial, international and collaborative model, then join us!</p><p>Your missions:</p><p>Your missions will consist of:</p><ul><li>Daily management of incoming and outgoing mail</li><li>Drafting and managing correspondence in French and English with stakeholders (clients, correspondents, offices) and instruction emails</li><li>Preparation of powers of attorney and sending to clients</li><li>Creation of files in our database</li><li>Management of official deadlines and tasks with our software and on the various client platforms and follow-up with clients and correspondents</li><li>Handling translation and validation requests</li><li>Management of file billing</li><li>Preparation of validation forms (online) or via the Epoline platform</li><li>Investigations on official online registers</li><li>Telephone contact in English with the Offices</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Legal training desired</li><li>First experience of at least 2 years in the legal field (law firm, notary office or industrial property firm)</li><li>Languages: mastery of French and English indispensable (oral and written), German a plus;</li><li>Comfortable with IT tools, proficiency in Excel is essential;</li><li>Rigor and organization;</li></ul><p></p></section>