Laboratory Specialist Jobs in Tunisia

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> </p> <p>Join us as a Glover Specialist and become a key member of Glovo's local support team! We offer a challenging and dynamic environment with many opportunities for learning and development.</p> <p>THE JOURNEY</p> <ul> <li> <p>Assist couriers on a diverse range of topics, varying from app. functionalities to payments and other topics they face on a day to day basis. </p> </li> <li> <p>Be responsible for implementing processes and optimizing strategies involving the acquisition and retention of the couriers.</p> </li> <li> <p>Provide logistic support regarding the distribution of the seasonal work equipment.</p> </li> <li> <p>Be involved in setting and achieving the onboarding targets in the designated cities, while making sure that the overall operation performance is met.</p> </li> <li> <p>Manage scheduling, attendance and the general administration of Info-Sessions while supporting daily operations through operational supervision and analysis of KPIs</p> </li> <li> <p>Communicate effectively with the local Operations Manager on customer support processes and operations</p> </li> <li> <p>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</p> </li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <p>Good communicator with ability and agility to solve problems</p> </li> <li> <p>Being highly motivated to work for a fast-growing startup</p> </li> <li> <p>Basic Excel and Data Interpretation Skills</p> </li> <li> <p>Enjoy learning and adapting to new technologies</p> </li> <li> <p>Have initiative, be proactive and autonomous - Glovo is also yours!</p> </li> <li> <p>Have good energy and like what you do, even on bad days</p> </li> <li> <p>Fluent in English</p> </li> <li> <p>An empathetic, inclusive and curious attitude</p></li></ul></div><p></p></section>

<p><br></p><p><strong>About the Role</strong></p><p>Abbott is seeking a highly motivated Senior Specialist Pharmacovigilance (Affiliate Safety Representative) to join our team in Tunisia. This role is responsible for ensuring that all pharmacovigilance activities for Abbott's registered and investigational medicinal products are conducted in compliance with local regulatory requirements and Abbott's global standards. As the local Pharmacovigilance representative, you will serve as the primary point of contact for health authorities, internal stakeholders, and global PV teams, helping to maintain a robust and compliant local safety system.</p><p><strong><br></strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the local Affiliate Safety Representative (ASR) and Local Safety Responsible (LSR).</li><li>Maintain local pharmacovigilance procedures, documentation, and compliance requirements.</li><li>Ensure timely receipt, recording, reconciliation, and reporting of safety information.</li><li>Conduct safety surveillance activities, including literature and health authority website monitoring.</li><li>Prepare and support local periodic safety reports and Risk Management Plans.</li><li>Manage regulatory submissions related to pharmacovigilance activities.</li><li>Deliver pharmacovigilance training to local employees and stakeholders.</li><li>Maintain local PV product lists, records, and archives.</li><li>Support vigilance requirements for medicinal products, medical devices, and food supplements.</li><li>Coordinate and support pharmacovigilance audits, inspections, and compliance activities.</li><li>Manage local PV agreements with distributors, partners, and service providers.</li><li>Collaborate with internal and external stakeholders to ensure effective safety reporting and compliance.</li><li>Support regional and global pharmacovigilance projects as required.</li></ul><p><strong><br></strong></p><p><strong>What You'll Bring</strong></p><p><strong>Required Qualifications</strong></p><ul><li>Bachelor's degree in Pharmacy, Life Sciences, Medicine, or a related discipline.</li><li>Strong understanding of pharmacovigilance principles and local regulatory requirements.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Good command of English, both written and spoken.</li></ul><p><strong>Preferred Experience</strong></p><ul><li>A minimum of 4 years pharmacovigilance experience within the pharmaceutical industry ideally having worked within a multinational organization</li><li>Experience supporting local regulatory authority interactions.</li><li>Knowledge of safety surveillance, case processing, and pharmacovigilance compliance activities.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong></span><span>Credit Collection – English Speaker</span> <br> <span><strong>Location: Tunis, Tunisia</strong></span> <br> <span><strong>Report to:&nbsp;</strong></span><span>Credit and Collections Supervisor</span> <br> <p><span><strong><u>Overview:</u></strong></span><br><span>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.&nbsp;</span></p><br> <p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br> <p><span><strong>collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved.</span></li> <li><span>Ensure daily targets and deadlines are reached i.e. number of call activities logged etc.</span></li> <li><span>Daily customer calling using automated telephone-dialing system.</span></li> <li><span>Document customer comments re: payment date / disputes etc.</span></li> <li><span>Ensure requested paperwork / documentation is forwarded to customers.</span></li> <li><span>Assist cash application team to ensure payments are processed onto correct customer account.</span></li> <li><span>Report issues to line manager to resolve problem accounts.</span></li> </ul> <br> <p><span><strong><u>Growth &amp; Career Opportunities</u></strong></span></p><br> <p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Many of&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities and&nbsp;promotions.</span></p><br> <br> <p><span><strong><u>Competency Profile KPI’s:</u></strong></span></p><br> <ul> <li><span>Analytical Percentage of accounts collected on time.</span></li> <li><span>Problem solving Number of activities logged.</span></li> <li><span>Results Focus Speed by which queries are resolved.</span></li> <li><span>Customer Focus Collect and enter quality dispute information.</span></li> <li><span>Communication skills</span></li> <li><span>Ability to work on own initiative.</span></li> <li><span>Flexibility</span></li> <li><span>Organized</span></li> </ul> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span>Proven experience as a Collection Specialist or similar role +1 year</span></li> <li><span>Knowledge of billing procedures and collection techniques</span></li> <li><span>Familiarity with laws related to debt collection.</span></li> <li><span>Working knowledge of MS Office and databases</span></li> <li><span>Comfortable working with targets</span></li> <li><span>Patience and ability to manage stress.</span></li> <li><span>Excellent communication skills (written and oral) in English</span></li> <li><span>Skilled in negotiation</span></li> <li><span>Problem-solving skills</span></li> </ul> <p><span>THE ABOVE DESCRIPTION COVERS THE MOST SIGNIFICANT DUTIES PERFORMED BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED.&nbsp; THE INCLUSION OF WHICH WOULD BE IN CONFORMITY WITH THE FACTOR DEGREES ASSIGNED TO THIS JOB.</span></p><br> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;across North&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br> <p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br> <br> <p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); Experience with Zendesk, including workflow optimization, automations and support operations; Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations; Experience with Linear or similar modern ticketing and prioritization platforms; Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users; Understanding of software releases, migrations and their potential impact on customers and product performance; Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback; An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation; Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs; Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams; Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors; Ability to learn and follow precise procedures; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2ZI</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>We are looking for a S-E-SE Finance Automation &amp; RPA (m/f/d) role for our Finance Shared Service Center. In this role, you will be the local contact for automation topics and help us scale digital Finance solutions in a structured and sustainable way. You will work closely with Finance Operations, Finance Process Owners, IT and the global Automation/RPA Team. Depending on experience and local scope, the role may be positioned at Specialist, Expert or Lead Expert level.</p><br><ul><li>Identify and document automation, RPA, workflow and AI-assisted improvement opportunities in Finance SSC processes.</li><li>Gather, structure and validate business requirements, including accounting logic, controls and data quality needs.</li><li>Support existing automation solutions and coordinate incidents, changes, testing and business-side root cause analysis.</li><li>Coordinate with IT and global automation experts; involve vendors or implementation partners only where required.</li><li>Report automation pipeline, status, risks and benefits to local management and the global Automation/RPA Team.</li></ul><br><br>Qualifications and Experience<ul><li>Experience in Finance SSC processes or comparable Finance Operations environments.</li><li>Good accounting know-how and strong understanding of Finance processes, postings, reconciliations, controls and reporting requirements.</li><li>Digital affinity and good understanding of automation technologies, workflow solutions, RPA and AI use cases in Finance.</li><li>Experience in working with automation solution providers is beneficial, but not required for the core role.</li><li>Structured, proactive working style with strong communication skills and fluent English.</li></ul><br> </div>

<p>The Lead Specialist - Internal Audit is responsible for leading and executing internal audit engagements to evaluate the adequacy and effectiveness of risk management, internal control processes across the organization and financial reliability and ensure compliance with all applicable directives and regulations.</p><p>Main Duties and Responsibilities</p><ul><li>Conduct reviews to assess both the accuracy and efficiency of functional areas, assess internal processes and controls and make recommendations for reducing risks when necessary;</li><li>Ensure proper implementation of group policies and procedures and applicable requirements;</li><li>Execute audit assignments in accordance with the approved yearly audit plan;</li><li>Conduct audit fieldworks in line with the audit methodology and ensure proper documentation and supporting evidence are added to the internal audit management system, in accordance with the IA Department s requirements and quality standards;</li><li>Conduct proper exit meetings with auditees to validate audit findings;</li><li>Draft audit reports to ensure that observations, risks, business impacts, root causes, and recommendations are properly supported, clearly presented, practical, and aligned with the Internal Audit Department s reporting guidelines;</li><li>Ensure valid management responses are timely received with clear action plan, owner and implementation timeline;</li><li>Act as an objective source of independent advice to ensure validity, legality and goal achievement;</li><li>Identify loopholes and recommend risk aversion and cost saving measures;</li><li>Document process and prepare audit findings memorandum;</li><li>Assist in enhancing the audit methodologies and supporting tools optimizing workflows accordingly;</li><li>Support special assignments, investigations, advisory reviews and other management requests;</li><li>Build, develop, and maintain strong and professional relationships with key internal stakeholders;</li><li>Support the team members when needed to achieve the department s goals;</li><li>Demonstrate integrity, objectivity, and confidentiality in all professional interactions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Position Requirements</p><p>CIA, CPA, ACCA, CFE, DipIFR, or equivalent professional certification is an advantage.</p><p>Education</p><p>Bachelor’s degree in Audit, Accounting or any related major</p><p>Experience</p><ul><li>Minimum 5 7 years of relevant experience in Internal Audit, Risk Management, or Internal Controls.</li><li>Corporate industry experience is mandatory.</li><li>Hands-on experience conducting both financial and operational audits.</li><li>Experience preparing and presenting audit reports in English.</li><li>Flexibility to travel is required.</li></ul>#LI-DNI

<p>As a Senior Annuities Specialist, your mission is to drive, secure, and optimize the entire renewal and maintenance process for Intellectual Property rights (patents, trademarks, designs) on behalf of our international client portfolio. Beyond operational excellence, you will play a key role in mentoring junior team members ( Only applicable to profiles with extensive experience in annuities ) and contributing to the continuous improvement of our processes. Key Responsibilities &amp; Performance Objectives Annuity Process Management:Oversee and execute the payment of maintenance fees to national and international patent and trademark offices (INPI, EPO, WIPO, etc.) while strictly adhering to statutory deadlines. Maintenance fees orders are sent by the swiss team directly to Pavis, not to the different Office Client Relationship &amp; Advisory:Collaborate directly with clients (both men and women serving as IP managers or legal directors) to validate renewal strategies and anticipate their business needs. Risk Management &amp; Compliance:Identify data anomalies, secure critical deadlines, and proactively resolve potential office actions, rejections, or disputes. Process Optimization:Actively participate in the digitization and simplification of payment workflows within our IP management systems. Ability to handle client calls in English (primarily) to clearly explain our annuity management processes during client onboarding. Mentorship &amp; Team Synergy:Support the skill development of junior specialists ( Only applicable to profiles with extensive experience in annuities )</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for an autonomous, rigorous, and solution-oriented professional capable of thriving in a fast-paced and demanding environment.</p><ul><li><strong>Technical Competencies (Hard Skills)</strong></li><li><strong>Experience:</strong>Minimum of 2+ years of experience , of successful experience in IP annuities and renewals management, ideally within an IP law firm or a multinational corporate structure.</li><li><strong>Legal &amp; Technical Expertise:</strong>Comprehensive knowledge of international patent and trademark filing and maintenance procedures (ideal).</li><li><strong>Tools:</strong>Advanced proficiency in IP management software (e.g., Anaqua, IPizon, DIAMS) and official patent office portals (ideal).</li><li><strong>Languages:</strong>Full professional proficiency in both French and English (written and spoken) is essential for communicating with our global networks.</li><li><strong>Core Strengths (Soft Skills)</strong></li><li><strong>Absolute Rigor:</strong>Meticulous organizational skills and strong stress management when dealing with non-negotiable deadlines.</li><li><strong>Results-Driven Focus:</strong>A proactive mindset with the ability to resolve complex issues directly and efficiently.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job&nbsp;Title:&nbsp;</strong>Recruitment&nbsp;Officer–&nbsp;German&nbsp;Speaker(Day&nbsp;Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia&nbsp;(Lac&nbsp;2)</span> <br> <span><strong>Reporting&nbsp;to:&nbsp;</strong>Talent Acquisition&nbsp;Manager</span> <br> <p><span><strong>Role Overview:&nbsp;</strong></span></p><br> <p><span>We&nbsp;are&nbsp;looking&nbsp;for&nbsp;people&nbsp;like&nbsp;us;&nbsp;hardworking,&nbsp;motivated,&nbsp;driven&nbsp;and&nbsp;of&nbsp;course fun.</span></p><br> <p><span>This&nbsp;rolewill&nbsp;be&nbsp;responsible&nbsp;for&nbsp;all&nbsp;aspects&nbsp;of&nbsp;recruitment&nbsp;for&nbsp;National&nbsp;Pen,&nbsp;as&nbsp;partof the Talent Acquisition and People team.</span></p><br> <p><span>This includes&nbsp;identifying candidates&nbsp;from&nbsp;various recruitment channels, screening candidates&nbsp;in&nbsp;German,present&nbsp;pre-qualified&nbsp;candidates&nbsp;who&nbsp;are&nbsp;the&nbsp;best&nbsp;matchfor the&nbsp;assigned&nbsp;positions,&nbsp;ensure&nbsp;compliance&nbsp;withour&nbsp;hiring&nbsp;policies&nbsp;and&nbsp;practices&nbsp;to meet overall recruiting goals in a multicultural and global environment.</span><br><span><strong>Ready&nbsp;to&nbsp;join&nbsp;us?&nbsp;Apply&nbsp;now&nbsp;and&nbsp;become&nbsp;part&nbsp;of&nbsp;a&nbsp;team&nbsp;that&nbsp;values&nbsp;creativity,&nbsp;collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Manage&nbsp;end-to-end&nbsp;recruitment across multiple&nbsp;functions</span></li> <li><span>Build&nbsp;and&nbsp;maintain&nbsp;strong&nbsp;talent&nbsp;pipelines</span></li> <li><span>Partner&nbsp;with&nbsp;hiringmanagers&nbsp;to&nbsp;delivertailored&nbsp;recruitment&nbsp;solutions&nbsp;to&nbsp;their&nbsp;needs</span></li> <li><span>Conductscreenings&nbsp;and&nbsp;interviews&nbsp;to&nbsp;identify&nbsp;top&nbsp;talent</span></li> <li><span>Optimizerecruitment&nbsp;processes&nbsp;and&nbsp;implement&nbsp;best&nbsp;practices</span></li> <li><span>Ensure&nbsp;a&nbsp;high-quality&nbsp;candidate&nbsp;experience&nbsp;throughout&nbsp;the&nbsp;hiring&nbsp;journey</span></li> <li><span>Supportemployer&nbsp;branding&nbsp;initiatives&nbsp;and&nbsp;recruitment&nbsp;projects</span></li> </ul> <br> <p><span><strong><u>Growth &amp; Career Opportunities*</u></strong></span></p><br> <p><span>At&nbsp;Pens.com,&nbsp;we&nbsp;strongly&nbsp;believe&nbsp;in&nbsp;internal&nbsp;development&nbsp;and&nbsp;mobility.&nbsp;Manyof&nbsp;our&nbsp;team members&nbsp;grow&nbsp;within&nbsp;the&nbsp;organization&nbsp;through&nbsp;internal&nbsp;opportunities&nbsp;andpromotions.</span></p><br> <p><span>This&nbsp;role&nbsp;canopen&nbsp;the&nbsp;doorto&nbsp;positions&nbsp;suchas&nbsp;Talent&nbsp;Acquisition&nbsp;Coordinator,&nbsp;Talent Acquisition&nbsp;Specialist, Senior&nbsp;TalentAcquisition&nbsp;Specialist, Talent&nbsp;Acquisition&nbsp;Lead,or&nbsp;other&nbsp;cross-functional&nbsp;roleswithin&nbsp;HR&nbsp;and&nbsp;Operations.</span></p><br> <br> <p><span><strong><u>Perks&nbsp;of&nbsp;the&nbsp;Day&nbsp;Shift</u></strong></span></p><br> <ul> <li><span>Enjoy&nbsp;a&nbsp;structured&nbsp;daytime&nbsp;schedule&nbsp;that&nbsp;supports&nbsp;a&nbsp;healthy&nbsp;work-life&nbsp;balance</span></li> <li><span>Benefit&nbsp;from&nbsp;directcollaboration&nbsp;and&nbsp;stronger&nbsp;team&nbsp;connections&nbsp;on-site</span></li> <li><span>Keep&nbsp;your&nbsp;evenings&nbsp;and&nbsp;weekends&nbsp;free&nbsp;for&nbsp;personal&nbsp;time,&nbsp;family,&nbsp;or&nbsp;further development</span></li> </ul> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span>Fluentin&nbsp;German&nbsp;is&nbsp;required</span></li> <li><span>Upper&nbsp;Intermediate&nbsp;English&nbsp;level&nbsp;(Frenchis&nbsp;a&nbsp;plus)</span></li> <li><span>Knowledgeof&nbsp;Microsoft&nbsp;Officepackage&nbsp;(Excel,&nbsp;outlook...)</span></li> <li><span>Previous&nbsp;recruitment&nbsp;experience&nbsp;is&nbsp;plus</span></li> <li><span>Communication&nbsp;skills,&nbsp;particularly&nbsp;theability&nbsp;to&nbsp;buildrelationships&nbsp;across departments&nbsp;internally&nbsp;as&nbsp;well&nbsp;as&nbsp;with&nbsp;external&nbsp;third-party&nbsp;partners&nbsp;and candidates</span></li> <li><span>Ability to prioritize multiple functions and tasks and manage&nbsp;work time efficiently</span></li> </ul> <br> <p><span><strong><u>Our&nbsp;Hiring&nbsp;Process</u></strong></span></p><br> <ul> <li><span>Application&nbsp;Review</span></li> <li><span>Phone&nbsp;screening&nbsp;(if&nbsp;your&nbsp;profilematches&nbsp;the&nbsp;rolerequirements)</span></li> <li><span>1-2 interview(s) with the Hiring Manager if the screening is successful (45&nbsp;minutes to 1&nbsp;hour)</span></li> <li><span>Language&nbsp;test&nbsp;assessment&nbsp;(German)</span></li> <li><span>Final&nbsp;decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span><br> &nbsp;</p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Employee&nbsp;Testimonial</u></strong></span></p><br> <p><span>“Working&nbsp;asa&nbsp;Talent&nbsp;Acquisition&nbsp;Recruiter&nbsp;at&nbsp;Pens.com&nbsp;has&nbsp;given&nbsp;mevaluable&nbsp;exposure&nbsp;to&nbsp;international hiring and diverse talent markets. It’s a fast-paced and rewarding role where I’ve been able to&nbsp;strengthen my communication and stakeholder managementskills while growing within a supportive and collaborative team.”</span></p><br> <p><span>—&nbsp;Nermine&nbsp;G.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more&nbsp;than&nbsp;10&nbsp;facilities&nbsp;acrossNorth&nbsp;America,&nbsp;Europe,&nbsp;Africa,&nbsp;and&nbsp;Asia.</span><br><span>To&nbsp;learn&nbsp;more,visit:&nbsp;</span><span>www.PENS.com</span></p><br> <p><span>Pens.com&nbsp;is&nbsp;a&nbsp;National&nbsp;Pen&nbsp;and&nbsp;Cimpress&nbsp;brand&nbsp;(Nasdaq:&nbsp;CMPR).</span></p><br> <br> <p><span>#LI-NG1 #LI-Onsite</span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job description </b><div> <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">VEO Worldwide Services is a B2B service provider that has been developing its business in Eastern Europe for 19 years.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We have a vast knowledge base, built up over VEO's 19 years of presence in Central and Eastern Europe. It's there to be used. All you need is the will to make it happen. We can't help you with that will, but for everything else, yes, we can!</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Are you a meticulous and communicative person, attentive to detail? Do you enjoy working with numbers? We encourage you to apply.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are currently looking for a specialist transport company.</font></font></strong> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your main responsibilities will be:</font></font></strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contact freight suppliers in Europe by phone and email to ensure the continuous provision of logistics platforms and to obtain the logistics information necessary for the organization of transport;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Set delivery dates and times to destination platforms by phone and email;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Inform the Purchasing and Marketing department (on behalf of the client) of blocked orders;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Communicate transport quotes at the request of the marketing department (on behalf of the client);</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Organize the transport of goods from suppliers in Europe to logistics platforms and track orders until the goods are received;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contact current and new carriers to identify the best transport solution in terms of delivery times and transport costs;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Contact new carriers specializing in group transport / full truckload / refrigerated transport and specific routes;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Communicate the necessary information to the manager in order to validate transport invoices, pallets and to resolve disputes with carriers;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ensure the transfer of tasks and knowledge for the drafting of work procedures within the department;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Collect and synthesize preliminary data for the preparation of specific reports;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participate in the process of improving processes and flows within the department with the aim of streamlining ongoing activities;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> To be responsible for complying with legal rules relating to the secrecy and confidentiality of data and information.</font></font></p> <p> </p> </div> </div> Job requirements <div> <div> <p> <strong>Conditions:</strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Academic level: higher education.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Foreign languages: </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French - level B2</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English - level B2</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">-Knowledge of other languages ​​such as German/Spanish/Italian - level C1 is an asset</font></font></p> <p>- Comp tences techniques: Microsoft Office (Excel, Word, Power Point), Outlook Mail.</p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Programs used: SAP, TMS.</font></font></p> <p> <strong>Exp rience:</strong> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- At least 2-3 years of experience in logistics, transportation and customer service.</font></font></p> <p><br></p> <p> </p></div></div></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are growing! We are currently looking to hire a <strong>Senior IT Business Analyst </strong>for our office in <strong>Tunisia </strong>where you will be based. </p><br><p><strong>Who we are:</strong></p><br><p>Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. </p><br><p>At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.</p><br><p><strong>What you will be doing</strong></p><br><p>You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager.</p><br><p>The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs. Those users produce 'requirements' which clearly state the business needs and aligns with business processes. These requirements are used by the IT team or an external supplier to build or modify the system. While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system. The senior IT Business analyst also leads the team of BAs and supporting their daily work.&nbsp;</p><br><p>&nbsp;Here, passion, integrity and a “can-do” attitude are always top of mind. Your daily tasks will involve:</p><br><ul><li>Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development. This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines.</li><li>Engage with colleagues across various departments to identify system integration points and dependencies, in addition to developing high level solution proposals for these integrations. This includes identifying and scoping master data, reporting, access, and provisioning requirements.</li><li>Define and document requirements to the highest standard, including business architecture diagrams, use case definitions and as-is/to-be process and flow charts definitions.</li><li>Act as team leader for BAs team, oversee their work, set priorities and review their day-to-day activities on projects.</li><li>Act as the Subject Matter Expert and the Product Liaison to the Tech/Dev and QA teams.</li><li>Oversee the testing and quality assurance of applications, ensuring they meet performance, security, and usability standards.</li><li>Collaborate with QA teams to resolve defects and issues promptly.</li><li>Provide training and support to systems support specialist and/or end users, addressing questions and issues related to business applications.</li><li>Work within agile style reporting projects under direction of the Product Manager.</li><li>Effectively manage stakeholders, subject matter experts, executives, and other internal groups through effective written and verbal communication.</li><li>Manage change: working side by side with Product Manager to implement new ideas effectively within the company strategy, influence decisions and change management through collaboration, leadership, and a customer-focused approach.</li></ul> </div>

<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law, - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>

<p>Drafting of decision documents for management, management team, Management Board and Supervisory Board - Independent provision of advice to management of country and site, for all legal matters involving commercial and public law , - including general analysis, providing and taking full responsibility for independent legal advice, analysis of concrete legal issues being faced by the legal entity, independent drafting of possible solutions and their evaluation in light of specific operational conditions, proposal of options for legal arrangements and for implementation - Representing the division companies on country level in court and vis- à-vis local authorities domestically and internationally, as permitted by laws governing the profession, otherwise by coordination of and cooperation with external law firms also including the negotiation and conclusion of court and out-of-court settlements on a case-by-case basis - Creation, review, analysis and negotiation of contracts and other legal documents - Development, coordination and drafting of measures (e.g. policies and guidelines) on circumstances solely of legal relevance. - Continuous coordination and communication with international colleagues, management staff and various stakeholders as well as being representative for Legal in country and site. - Selection, commissioning, management and supervision of external lawyers and notaries - Design and organization/performance of training; analysis of training needs and initiation of new training in the respective area of expertise - Legal input into the design of business processes to identify and safeguard business opportunities, and to avoid and mitigate risks and losses/damage. Report and inform Central Legal function of main risks and opportunities in accordance with defined objectives on global level - Provision of verbal or written advice and support to those with responsibility for operations and their teams in the implementation legal standards in general and on a case-by-case basis, proposal of possible solutions in terms of the respective decisions to be taken - Representation of the legal department on high-level panels - Taking full responsibility for the management of complex and interdisciplinary domestic (sub-)projects, control of internal and external resources, cost reporting as required - Cost-consciousness and cost management; staying within the agreed budget, budget creation for the respective area of expertise assigned - Identification and analysis of need for action in the respective area of expertise, control and coordination of specialist topics/selected tasks - Ongoing optimization of the field of responsibility (area of expertise) in terms of efficiency and operational order, participation in topics for strategic orientation</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Law. Experience in corporate/commercial law. Strong knowledge of contracts, compliance, and legal regulations. Experience providing legal advice and managing legal risks. Excellent negotiation, communication, and stakeholder management skills. Fluent in English.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Description du poste We are seeking a highly skilled Data Modeling Specialist to play a key role in designing and maintaining high-quality data models that support our clients' data and analytics initiatives. The ideal candidate combines strong technical expertise in data modeling with the ability to understand business processes and translate requirements into scalable, maintainable, and well-documented data structures. You will work closely with data architects, data engineers, business analysts, and business stakeholders to define data requirements, establish modeling standards, and deliver conceptual, logical, and physical data models that enable reliable reporting, analytics, and operational processes. Key Responsibilities : Collaborate with business stakeholders, data architects, analysts, and engineering teams to gather and analyze data requirements. Translate business requirements into conceptual, logical, and physical data models . Design and maintain robust data structures for both operational and analytical environments. Develop and maintain entity relationship diagrams (ERDs) and associated documentation. Apply data modeling best practices to ensure data consistency, integrity, scalability, and maintainability. Define entities, relationships, cardinalities, hierarchies, and business rules in accordance with business needs. Design dimensional models, including fact and dimension tables , to support reporting and analytical use cases. Ensure adherence to enterprise naming conventions, modeling standards, and metadata requirements. Work closely with ETL/ELT and data engineering teams to support the implementation of approved data models. Analyze existing data structures and recommend improvements or optimizations where necessary. Document data definitions, transformation logic, assumptions, and model decisions. Support data governance initiatives by contributing to metadata management and the identification of critical data elements. Participate in model reviews and validate that implemented solutions accurately reflect approved designs. Communicate complex data concepts effectively to both technical and non-technical stakeholders.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Required Qualifications : Bachelor's degree in Computer Science, Information Systems, Data Management, Engineering, or a related field. 4 5 years of hands-on experience in data modeling and database design. Strong expertise in creating conceptual, logical, and physical data models . Solid understanding of relational database concepts, including normalization and appropriate denormalization techniques. Proven experience designing dimensional models using star and snowflake schemas. Strong SQL skills with the ability to analyze and validate complex datasets. Hands-on experience with data modeling tools such as Erwin Data Modeler or PowerDesigner . Experience working with data warehouse initiatives and collaborating with ETL/ELT teams. Strong understanding of metadata management and documentation practices. Ability to identify and document business rules and translate them into effective data models. Excellent analytical, problem-solving, and communication skills. Ability to work effectively with cross-functional teams and stakeholders. Preferred Qualifications : Experience working within regulated environments and familiarity with Saudi NDMO and NDI requirements . Exposure to data governance concepts, including business glossaries, critical data elements, and data quality principles. Familiarity with modern cloud data platforms such as Snowflake, Databricks, Microsoft Fabric, BigQuery, or similar technologies. Understanding of alternative modeling approaches such as Data Vault . Experience using repository-based modeling environments and version control practices. We are looking for someone who is passionate about the discipline of data modeling and takes pride in producing clear, accurate, and scalable designs. The ideal candidate challenges assumptions, uncovers hidden business rules, asks the right questions, and delivers data models that provide a solid foundation for trusted data and analytics solutions.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<p>JOB DESCRIPTION: At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.</p><p>In Abbott's Established Pharmaceuticals Division (EPD) We are committed to providing high-quality, trusted medicines that improve health outcomes and enhance lives around the world. Our teams work collaboratively to ensure patients have access to safe, effective, and affordable treatments while maintaining the highest standards of quality and compliance.</p><p>About the Role</p><p>Abbott is seeking a highly motivated Senior Specialist Pharmacovigilance (Affiliate Safety Representative) to join our team in Tunisia. This role is responsible for ensuring that all pharmacovigilance activities for Abbott's registered and investigational medicinal products are conducted in compliance with local regulatory requirements and Abbott's global standards. As the local Pharmacovigilance representative, you will serve as the primary point of contact for health authorities, internal stakeholders, and global PV teams, helping to maintain a robust and compliant local safety system.</p><p>Key Responsibilities</p><ul><li>Act as the local Affiliate Safety Representative (ASR) and Local Safety Responsible (LSR).</li><li>Maintain local pharmacovigilance procedures, documentation, and compliance requirements.</li><li>Ensure timely receipt, recording, reconciliation, and reporting of safety information.</li><li>Conduct safety surveillance activities, including literature and health authority website monitoring.</li><li>Prepare and support local periodic safety reports and Risk Management Plans.</li><li>Manage regulatory submissions related to pharmacovigilance activities.</li><li>Deliver pharmacovigilance training to local employees and stakeholders.</li><li>Maintain local PV product lists, records, and archives.</li><li>Support vigilance requirements for medicinal products, medical devices, and food supplements.</li><li>Coordinate and support pharmacovigilance audits, inspections, and compliance activities.</li><li>Manage local PV agreements with distributors, partners, and service providers.</li><li>Collaborate with internal and external stakeholders to ensure effective safety reporting and compliance.</li><li>Support regional and global pharmacovigilance projects as required.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Pharmacy, Life Sciences, Medicine, or a related discipline.</li><li>Strong understanding of pharmacovigilance principles and local regulatory requirements.</li><li>Excellent communication and stakeholder management skills.</li><li>Strong attention to detail and organizational abilities.</li><li>Proficiency in Microsoft Office applications.</li><li>Good command of English, both written and spoken.</li><li>A minimum of 4 years pharmacovigilance experience within the pharmaceutical industry ideally having worked within a multinational organization</li><li>Experience supporting local regulatory authority interactions.</li><li>Knowledge of safety surveillance, case processing, and pharmacovigilance compliance activities.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Title: Goldstar Customer Support Agent NA Location : Tunis, Tunisia Reporting to: Contact CentreOperations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customerinquiries for theNorth American market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key pointof contact for customers and sales teams,supporting the fullorder lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Customer Support &amp; Communication Handle inbound and outbound customer communications via email,phone, and chatin a professional and timely manner. Provide excellent customer service by resolving inquiries, complaints, and escalations throughto full resolution. Proactively communicate updates and manage customer expectations throughout theorder process. Pre-Order Support Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives. Support customers and sales teams with productselection, vision boards,and other sales tools. Handle inquiries relatedto compliance, packaging, rush requests, and special orderrequirements. Post-Order Support Provide order updates, tracking information, and support for out-of-stock alternatives or order changes. Manage missed ship dates,delivery issues, returns, pickups, and reverselogistics activities. Create redo orders, production requests, and factory backorders where required. Issue Resolution &amp; Escalation Management Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently. Process credit memosand coordinate corrective actions where necessary. Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution. Cross-Functional Collaboration Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction. Support internal teams with API inquiries, website registration, and system-related processes when needed. Administration &amp; Performance Maintain accuraterecords of customerinteractions, issues, and resolutions in internal systems. Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met. Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS). Additional Duties Comply with allcompany policies, procedures, and safety regulations. Maintain a cleanand organised workenvironment. Support additional tasksand projects as required by management. Must be available to handle inboundand outbound communications (internal and external). Growth &amp; Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Senior Marketing Coordinator, Marketing Specialist, or other cross-functional roles within the business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements &amp; Qualifications Experience Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required. Skills &amp; Competencies Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skillsand ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organisational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team playerwith the abilityto collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our Hiring Process Application Review Phone screening (if your profile matches the role requirements) One interview with the Marketing Manager if the screening is successful (45 minutes to 1 hour) Final decision</p><p></p></section>