Management Jobs - Tunis Tunisia
76 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Administrates organizational master data globally</p>
<p>Trains administration of organizational management within HR systems internationally, including preparation, execution and documentation of trainings</p>
<p>Acts as first level support in case of questions regarding organizational master data administration</p>
<p>Analyzes quality of organizational master data and coordinates correction</p>
<p>Prepares organizational changes by collecting and preparing related organizational and employee data, presentation slides, ...</p>
<p>Coordinates implementation of organizational changes, mainly with IT and local HR teams</p>
<p>Participates in global projects on organizational development and organizational master data</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree</li><li>First experience in reporting, data analysis, or HR is considered an advantage</li><li>Good knowledge of Microsoft Excel, PowerPoint, and SAP; knowledge of SuccessFactors is a plus</li><li>Structured, detail-oriented, and well-organized working style</li><li>Strong analytical mindset with an affinity for working with data</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively across teams</li><li>Very good English skills, both written and spoken</li><li>Reliable team player with strong organizational and coordination skills</li><li>Ability to work in an operational HR Analytics environment</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Administrates organizational master data globally</p><p>Trains administration of organizational management within HR systems internationally, including preparation, execution and documentation of trainings</p><p>Acts as first level support in case of questions regarding organizational master data administration</p><p>Analyzes quality of organizational master data and coordinates correction</p><p>Prepares organizational changes by collecting and preparing related organizational and employee data, presentation slides, ...</p><p>Coordinates implementation of organizational changes, mainly with IT and local HR teams</p><p>Participates in global projects on organizational development and organizational master data</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree</li><li>First experience in reporting, data analysis, or HR is considered an advantage</li><li>Good knowledge of Microsoft Excel, PowerPoint, and SAP; knowledge of SuccessFactors is a plus</li><li>Structured, detail-oriented, and well-organized working style</li><li>Strong analytical mindset with an affinity for working with data</li><li>Strong communication and interpersonal skills, with the ability to collaborate effectively across teams</li><li>Very good English skills, both written and spoken</li><li>Reliable team player with strong organizational and coordination skills</li><li>Ability to work in an operational HR Analytics environment</li></ul><p></p></section>
<p>About Vneuron and Reis RCS Vneuron is a fast-growing RegTech company helping financial institutions stay ahead of compliance and risk challenges. Our solution, Reis RCS , supports banks and financial services in fighting financial crime through advanced technology. In 2025, Vneuron was named among the Top Innovators in the FinCrimeTech50 and won the Best Compliance as a Service Solution at the RegTech Insight Awards Europe. We've also been recognized in the RegTech100 for the fourth year in a row on a global list of the most innovative companies in the field. If you're looking to join a team that's making a real impact in the world of compliance and technology, Vneuron is the place to be. Our Culture & Values Vneuron puts the development of its team at the heart of its priorities. We provide a pleasant and comfortable work environment. Our organization is collaborative and flat-structured. And, our management is available and present. Moreover, We have a passionate and committed young team who values respect and sharing spirit. You will be surrounded by highly skilled experts willing to guide you to evolve in all aspects of your career. We aim to spread our innovative technology worldwide, so we can take part in generating a positive impact. We believe that every person is unique and special. Thus, we provide attentive and active listening to your ideas and propositions as we believe that you will have an essential role in achieving our next milestone. Why would you love to join us? Challenging context to expand your technical and professional skills Opportunity to start a promising career Pleasant and comfortable work environment (Relaxation and play areas) Work along with our passionate and brilliant Spark team Highly qualified mentor to guide you through the realization of your project Being surrounded by Highly skilled experts in different fields such as Software Architecture, Software Release Management, Software Quality Assurance, Project Management, Consulting, Selling, etc. Equal opportunity no matter your gender, religion, culture, color, etc. Key Responsibilities Monitor and track the progress of project delivery, both internally and in coordination with clients. Ensure ongoing follow-up of project schedules, milestones, and deliverables. Prepare, formalize, and monitor meeting minutes, action plans, and project status reports. Coordinate and collaborate closely with internal teams (Product, Development, QA, Delivery, Support) to ensure alignment and timely execution. Contribute to the structuring and continuous improvement of project management practices and reporting. Support project managers in identifying risks, dependencies, and deviations, and in implementing corrective actions when required. Next Steps If you have the ambition to stimulate your career with new challenges while capitalizing on your potential and your perpetual thirst for learning, what are you waiting for? Apply Now and Contribute to our international success! Follow us on LinkedIn and please feel free to share this post with others!</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Computer Engineering or a closely related field. Minimum of 1 year of experience in a Project Management Office (PMO) role or equivalent project coordination position. Strong organizational and analytical skills, with the ability to manage multiple projects simultaneously. Good understanding of software development environments, ideally within a FinTech or regulated context. Strong written and verbal communication skills in both French and English, with the ability to interact effectively with technical and non-technical stakeholders. Ability to work collaboratively in a cross-functional and fast-paced environment.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <p> <strong>Introduction</strong> </p> <p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p> <p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p> <p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration </p> <p>This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. </p> <p> </p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Head of Resources Management of IOM Libya Country Office (CO), the Information Management and Technology Officer will be responsible for managing, coordinating and implementing the activities of the Information and Communications Technology (ICT) unit in IOM Libya CO and its Sub-Offices.</p> </div> <div> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li>Master s degree in Computer Engineering, Computer Science, Information Management, Information Technology, or a related field from an accredited academic institution with five years of relevant professional experience; or,</li> <li>University degree in the above fields with seven years of relevant professional experience.</li> <li>Certificate in any of the following: Cisco Certified Network Associates (CCNA), Microsoft Azure certifications, Microsoft Certified System Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified System Engineer (MCSE), is a distinct advantage.</li> <li>A certificate in project management (PMP or Prince2) andor IT service management (ITIL) is a distinct advantage.<br> </li> </ul> <p> <strong>Experience</strong> </p> <ul> <li>Experience in overseeing and management of the implementation and administration of Microsoft Windows and Serverless networks environment (LAN/WAN) and first-level network/desktop support in a large international organization is required;</li> <li>Experience in supervisory role and management of ICT functions in an international organization or an international agency in a field location; supporting emergency, complex/post-conflict Country Office;</li> <li>Progressively responsible experience in planning, design, development, implementation, and maintenance of computer information systems;</li> <li>Knowledge and demonstrated experience in cybersecurity compliance and security control implementation and maintenance, cybersecurity incident response and recovery. Extensive knowledge and experience in Microsoft 365 cloud-based applications and technologies; and,</li> <li>Experience providing policy advice to senior managers on systems development in a changing business environment and the implications of various alternatives, on business applications planned for future needs and other related issues.<br> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li>Advanced oral and written communication skills; refined soft skills and demonstrated ability to communicate with business leaders and those with limited technical background effectively is essential;</li> <li>Extensive knowledge of Windows Operating System, NetworkSystems administration, TCP/IP, Telecoms, Network Protocols, Cisco devices, Virtual Private Network (VPN), VoIP, MS Office 365 apps, Antivirus Software, and utilities;</li> <li>Knowledge of web-based development, geographical information systems, and/or mapping tools would be a distinctive advantage;</li> <li>Demonstrated ability to work with minimal supervision and demonstrate a high level of initiative, perseverance, and professional commitment to achieve high-quality results;</li> <li>Knowledge and demonstrated experience in database information systems and data processing tools;</li> <li>Knowledge of web-based development and other development tools and reporting, including future projections on the potentials of current and new technologies; </li> <li>Demonstrated ability to handle confidential data in a professional, responsible and mature manner; and, </li> <li>Demonstrated ability to coach individuals, to work effectively and harmoniously with colleagues within a team from varied cultures and professional backgrounds. <br> </li> </ul> <p> <strong>Languages</strong> </p> <p>For this position, fluency in English is required (oral and written).</p> <p>Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage.</p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p><br></p></div><ol><li> </li> </ol></div></section>
<p>We are currently seeking a Reservations Manager to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences. We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning. As a Reservations Manager , you embody a unique blend of precision, efficiency, and a customer-centric approach, elevating our Reservations Team. Your role is instrumental in ensuring seamless and top-notch service, where attention to detail meets a passion for enhancing the guest experience. Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level. Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution. Delivers on plans and objectives where reservations initiatives & hotel targets are achieved. Supervises the reservations team fostering a culture of growth, development, and performance within the department. Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained. Builds and maintains effective working relationships with all key stakeholders. Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance. Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in reservations. Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style. Commitment to delivering exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions with proven problem- solving capabilities offering support where required. Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan - Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities - Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support - Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these - Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&OP and MPS) is needed - Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking - Identifies and categorizes customer claims together with all relevant stakeholders - Manages and administrates all relevant sales data in the respective systems - Is responsible for the pricing towards the customer and collects on-time cash from the customers - Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination) - Supports business plan creation and maintenance through complete product life cyle and after market - Collects and validates information for possible customer claims, edits and negotiates these (claim management) - Represents the Sales department as core team member in projects</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in a technical field Minimum 3 years of sales experience in the automotive industry English proficiency level: C1 Good command of MS Excel, PowerPoint, and CRM tools</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan - Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities - Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support - Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these - Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize LEONI production costs (S&OP and MPS) is needed - Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking - Identifies and categorizes customer claims together with all relevant stakeholders - Manages and administrates all relevant sales data in the respective systems - Is responsible for the pricing towards the customer and collects on-time cash from the customers - Is responsible for the offer preparation (RFP, RFQ gathering information up to nomination) - Supports business plan creation and maintenance through complete product life cyle and after market - Collects and validates information for possible customer claims, edits and negotiates these (claim management) - Represents the Sales department as core team member in projects</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in a technical field</li><li>Minimum 3 years of sales experience in the automotive industry</li><li>English proficiency level: C1</li><li>Good command of MS Excel, PowerPoint, and CRM tools</li></ul><p>Interested? Apply now</p><p>All jobs People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.</p><p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>EY is currently gathering more than PHONE_NUMBER associates and collaborators worldwide in over 154 countries. Thanks to this network, whose level of integration and international scope guarantee the same excellence everywhere in the world, EY strengthens its position as a global leader in Audit, Consulting, Transactions, Tax, and Law.</p><p>We are growing talents so that, together, they support organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for an experienced finance professional, capable of leading strategic missions around financial analysis, margin, and forecasting, while contributing to reporting and KPI monitoring.</p><p>Your profile:</p><ul><li>Bachelor's degree or Master's degree from a business school or university (Finance, Management, or similar disciplines).</li><li>Significant experience (minimum 2 years) in financial management, management control, or Administrative and Financial Department.</li><li>Very good skills in KPI analysis, budget monitoring, margin management, and forecast development.</li><li>Advanced mastery of Excel and ease with office tools; knowledge of financial ERPs is a plus.</li><li>Ability to synthesize and interpret financial data to guide strategic decision-making.</li><li>Fluent French, English appreciated in an international environment.</li><li>Rigorous, proactive, and possessing excellent interpersonal skills to collaborate with diverse teams.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description of the role Are you ready to make numbers speak and turn Revenue Management into an art? Join Radisson Hotel Group, where every data point becomes a success story. At Radisson Hotel Group, we value your entrepreneurial spirit and collaborative nature. We cultivate an inclusive and caring culture where, together, we ensure every moment truly matters. Assert your uniqueness within our team and discover exciting development opportunities that await you, along with the chance to create memorable moments. Our employees are at the heart of our success. Your role guarantees variety and dynamism on a daily basis. We are currently looking for a Revenue Manager to join our dynamic team. At Radisson Hotel Group, we go far beyond the CV: we value unique personalities, skills, talent, and a genuine passion for creating memorable experiences. We are committed to valuing and developing talent, by offering progression opportunities and fostering a culture of continuous learning. As a Revenue Manager, you bring great strategic acumen, a results-oriented approach, and a strong commitment to optimizing revenue streams to our team. Your expertise and passion for maximizing profitability will be valuable assets in driving our revenue management strategies to excellence. Ensure the smooth operation of the Revenue Management department, overseeing all aspects of hotel reservations and requests related to meetings and events. Proactively work to improve guest satisfaction and comfort by providing positive and prompt responses to guest requests and resolving issues. Develop and implement strategies to identify, communicate, and achieve key Revenue Management performance indicators. Ensure complete team management within the department, fostering a work environment conducive to progress, development, and performance. Responsible for cost and inventory tracking, while ensuring the achievement of set productivity and performance levels. Establish and maintain effective working relationships with all key internal and external stakeholders. Analyze business performance and propose recommendations to improve financial results. Ensure compliance with legislation and adherence to standards, by planning, implementing, and documenting best practices and due diligence requirements for internal and external audits, with follow-up as needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience in Revenue Management, with excellent analytical and problem-solving skills. Proven management and supervision skills, with an operational approach and exemplary leadership. Commitment to providing exceptional customer service, with a genuine passion for the hotel industry. Ability to propose creative solutions, offering advice and recommendations. Personal integrity, capable of meeting the demands of a rigorous, available, and energetic environment.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsibilities Binance Angels program - Recruit, train, and manage Binance Angels (volunteer community program). Events & meetups - Organise and host online and offline community events, meetups, webinars, workshops, and educational sessions to drive engagement and brand awareness. Telegram/Discord moderation - Lead moderation of regional Telegram and Discord groups, including implementing bots, mini-games, and community campaigns. Partnerships & university outreach - Build partnerships with local crypto communities, student groups, and universities to expand Binance Academy reach. Content creation & localisation Create, translate, and proofread community content in English and local languages for regional relevance. Platform expansion - Explore and introduce new community-friendly platforms to extend the local user base and brand awareness. Brand promotion & community support - Promote Binance's brand, products, and campaigns while providing high-quality community support. User acquisition through community - Turn community awareness into traders and traders into advocates via owned community channels. Feedback loop - Collect user insights, market trends, and community feedback and relay to internal Product, Growth, and Marketing teams.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 4 years in community management, event organisation, or related fields.</li><li>Crypto and Binance enthusiast - actively uses Binance products (Spot, Margin, Futures, P2P, Earn) and understands crypto/blockchain terminology (DeFi, Web3, NFT).</li><li>Experience curating content for social media platforms; Twitter, Telegram, Discord, Facebook, WhatsApp.</li><li>Proven community or event management experience with strong ownership and emotional intelligence.</li><li>Familiarity with Telegram moderation tools, bots, and community engagement campaigns.</li><li>Strong analytical mindset (comfortable with data, dashboards, ROI tracking)</li><li>Strong conflict resolution and communication skills with the ability to manage difficult conversations constructively.</li><li>Ability to work flexible hours (crypto communities are active round the clock).</li><li>Fluent English</li><li>Deep understanding of the West African social media landscape and community behaviour.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>All Day Dining Manager</p><p><br></p><p>Plan, organize, control and direct the work of employees in the Hotel s All-Day Dining Restaurant while ensuring guest satisfaction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: College degree preferably specializing in hotel/restaurant management or equivalent experience is required.</p><p>Experience: Two to three years previous experience in a line, supervisory or assistant manager position in Food & Beverage.</p><p>Skills and Abilities: Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Objective: To secure the adoption of the loyalty application by managing a portfolio of B2B clients (building materials retailers). The goal is to maximize the ROI of membership programs (mobile application) and ensure subscription renewals. Main Responsibilities: Client Onboarding: Support new clients in the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data by clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor the health of client accounts (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relaying customer experience feedback to product teams to improve the application.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce or Retail Tech sector.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical skills: Proficiency in CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot) and data analysis tools (Tableau, Looker).</font></font></li><li><font dir="auto" ><font dir="auto" >Sector expertise: Solid marketing culture linked to loyalty mechanisms, customer data (CDP/CRM) and purchasing journeys.</font></font></li><li><font dir="auto" ><font dir="auto" >Soft Skills: Excellent communication, results orientation, strong listening skills and negotiation skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Languages: Fluent in English and French, both spoken and written.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description Main Responsibilities Client Onboarding: Support new clients with the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data from clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor customer account health (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relay customer feedback to the product teams to improve the application.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce, or Retail Tech sectors. Technical Skills: Proficiency with CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot), and data analytics tools (Tableau, Looker). Industry Expertise: Strong marketing background related to loyalty programs, customer data (CDP/CRM), and customer journeys. Soft Skills: Excellent communication, results-oriented, strong listening skills, and negotiation skills. Languages: Fluent in English and French, both written and spoken.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job description E</b>RP / SAP Manager Tunis Tunisie CDI | Poste de Management Vous interviendrez comme r f rent ERP / SAP , avec un r le cl de pilotage, de gouvernance et de management, dans un environnement int gr et exigeant. Vos responsabilit s Pilotage SAP / ERP Coordonner les activit s de support, maintenance et volutions SAP Superviser incidents, changements et demandes via les outils de ticketing Garantir le respect des SLA / OLA et la satisfaction des utilisateurs D finir, documenter et am liorer les proc dures SAP Delivery & alignement business Travailler troitement avec les m tiers pour comprendre les besoins fonctionnels S assurer que les solutions SAP soutiennent efficacement les processus business Collaborer avec les architectes, chefs de projet et HO IT Identifier, anticiper et lever les risques et blocages op rationnels Int gration & environnement SI Superviser les int grations SAP avec les autres syst mes de l entreprise Garantir la coh rence des flux et des architectures applicatives Anticiper les risques li s aux d pendances inter-syst mes Management & leadership Manager des quipes SAP internes et externes Garantir la performance, l engagement et la mont e en comp tences Participer au recrutement, onboarding et accompagnement des talents Mettre en place des plans de d veloppement individuels Favoriser un climat de collaboration et de responsabilisation Gouvernance & reporting Piloter les budgets SAP (CAPEX / OPEX) Analyser les KPIs op rationnels et manag riaux Produire des reportings r guliers pour le management et les comit s Veiller au respect des politiques IT et standards de gouvernance Contribuer la vision long terme ERP, notamment autour de SAP S/4HANA</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Job requirements Profil recherch Exp rience & formation Profil senior Minimum 10 ans d exp rience en environnement ERP / SAP ou quivalent Minimum 3 ans d exp rience manag riale Exp rience en environnements complexes, int gr s et internationaux Exp rience confirm e en gestion de prestataires / vendors Dipl me universitaire en informatique, syst mes d information ou quivalent Comp tences techniques Bonne ma trise fonctionnelle de SAP Compr hension globale des cosyst mes ERP Pilotage de delivery et gestion de la performance Ma trise des outils ITSM (GLPI, JIRA ou quivalent) Int r t ou exposition SAP S/4HANA Langues Anglais : niveau B2 minimum (obligatoire) Qualit s personnelles Leadership, maturit et sens des responsabilit s Excellentes capacit s de communication et de p dagogie Capacit vulgariser des sujets techniques complexes Orientation r sultats et solutions Rigueur, discr tion et thique professionnelle Adaptabilit et esprit collaboratif</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>During this important phase in our business growth, VCS is seeking a highly skilled and organized Business Intelligence Manager to lead a team of skilled analysts. In this role, you will serve as both a hands-on leader and strategic manager, driving critical data governance and analytics initiatives while guiding a high-performing analytics team. Advancing our journey, you will leverage automation and scalable solutions to establish and maintain a trusted single source of truth for VCS data, empowering stakeholders with the tools and insights needed to make informed decisions and reducing reliance on ad hoc reporting. As a team leader, you will provide strategic direction and mentorship across the Sales Metrics Analysts, Business Analysts, and Product Analyst functions within VCS, ensuring alignment on priorities, data standards, reporting practices, and analytical insights that support organizational objectives and drive continuous improvement. By providing a bridge between the sales department and other business units, such as marketing and finance, you will play a crucial role in aligning organizational goals with sales objectives. Are you characterized by a constant quest for improvement? Do you demand analytical prowess and a keen understanding of sales dynamics? This role will be stimulating and rewarding for those who are drawn to a career that melds analytical thinking with operational excellence and who thrives in roles that support and elevate both team and overall business performance.</p><p>What You Will Do</p><ul><li>Architectural Leadership: Design and partner with engineering to deliver high-performance tables, dynamic views, and data pipelines, ensuring optimal query performance and scalability for Fulfillment Data Consumers.</li><li>Strategic Dashboarding: Develop sophisticated, "at-a-glance" visualizations in Looker that translate trends and efficiencies into actionable insights.</li><li>AI Integration: Leverage Snowflake Cortex to deploy LLM-powered functions or predictive forecasting directly within our data platform.</li><li>Domain Expertise: Analyze complex data to optimize fulfillment metrics, propose changes to our planning strategies, or help our fulfillment centers run more optimally.</li><li>Provide leadership oversight to ensure that across all the programs we're working on throughout VCS and with our cross-functional stakeholders we prioritize our work and resources effectively, measure impact, and deliver results.</li><li>Cross-Functional Partnership: Act as a consultant to leaders across Product Management, Sales, Finance, Systems Integrations, and others, transforming vague business questions into rigorous analytical frameworks and developing mutually beneficial working relationships.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience: 7 12 years of progressive experience in data analytics or business intelligence, with a background in technical project/program management or product management.</li><li>Leadership: 3+ years of experience building and managing a team.</li><li>SQL Mastery: Expert-level proficiency in SQL.</li><li>Technical Stack: Experience with JIRA and Advanced Dashboarding platforms (Power BI, Tableau, or Sigma).</li><li>AI/ML Familiarity: Hands-on experience (or strong theoretical knowledge) with Snowflake Cortex functions (e.g., COMPLETE, EXTRACT_ANSWER, SUMMARIZE) or similar SQL-based AI tools.</li><li>Visionary Execution: Ability to work alongside senior leadership to set the tooling and system vision, improving operational efficiency and the overall quality of operations.</li><li>Cross-Functional Collaboration: Experience collaborating with product organizations, finance, and other business functions to design, implement, or integrate technical solutions.</li><li>Communication: Experience communicating and translating non-technical to technical (and vice versa) requirements and discussions, as well as coordinating and running multiple organizational projects.</li><li>Project Management: The ability to manage multiple projects simultaneously, often with competing priorities, both as an IC and for your team.</li><li>Optimization & Prioritization: A keen eye for continuous optimization. You have the ability to discern the urgency and importance of work, find creative ways to use the full potential of our existing tools, and advocate for novel solutions.</li><li>Analytical Skills: The ability to analyze data to identify the largest strategic opportunities for the organization and use data-driven insights to provide high-impact recommendations.</li></ul><p>Nice to Have</p><ul><li>Familiarity with commercial business models and processes, including customer lifecycle management, sales and service operations, commission structures, and performance measurement.</li><li>Data and Analytics: Python, SQL, Quantum Metrics, and Google Analytics</li><li>Data Platforms: Experience with Snowflake, AWS and SAP.</li><li>Data Transformation: Experience using DBT for transformation.</li><li>Version Control: Experience using GIT.</li><li>BI/Dashboarding: Experience using Looker.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At National Pen, we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products. With a workforce from over 30 different countries and 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful. If you have the desire to be successful, exceeding targets and work in a team-based organization, please apply below. The Quality Inspector and Credit Processor should be highly motivated and analytical with strong focus on attention to detail thus ensuring, internal and external, customer satisfaction. You will be responsible for inspecting product outputs, identifying mistakes or non-compliance issues and process credit notes to customers. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Perform detail checks on customer orders to capture the highest level of accuracy and detail.</li><li>Provide feedback across all levels of the organization including supervisors and sales team on any issues.</li><li>Identify, discuss and resolve issues</li><li>Provide actionable data to various support groups as needed</li><li>Work independently whilst working within the team</li><li>Support process and quality improvements in the Contact Centre</li><li>Identify order/product opportunities and issues, then determine when escalation is necessary</li><li>Investigate and respond to all quality issues</li><li>Perform verification and process of credit</li><li>Investigate customer complaints and non-conformance issues</li><li>Prepare and submit reports to the quality management team</li><li>Solve practical problems and deal with a variety of variables in situations.</li><li>Define problems, collect data, establish facts, and draw valid conclusions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements & Qualifications</p><ul><li>A minimum of 1 year experience in a similar role</li><li>A fluent level in English is a must</li><li>Contact Centre experience is required</li><li>Knowledgeable of quality assessment processes is a plus</li><li>Self-motivated and goal oriented</li><li>Strong Communication Skills</li><li>Advanced MS office (Excel / Power Point /Word)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b>Job description </b><div> <div> <p> <strong><font dir="auto" ><font dir="auto" >Senior Software Project Manager (IT Project Manager) Tunis</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" > Location: Tunis </font></font><br><font dir="auto" ><font dir="auto" > Contract type: Permanent </font></font><br><font dir="auto" ><font dir="auto" > International environment</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Join an international IT team and lead strategic projects!</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >As part of strengthening our IT department, at Veo Worldwide Services we are looking for an experienced </font></font><strong><font dir="auto" ><font dir="auto" >Senior Software Project Manager</font></font></strong><font dir="auto" ><font dir="auto" > to lead high value-added application projects in an international and multicultural environment.</font></font></p> <p><font dir="auto" ><font dir="auto" >As a true conductor, you will coordinate all stakeholders and ensure the success of development and evolution projects for critical business applications.</font></font></p><ul><li> </li> </ul> <p> <strong>M thodologies</strong> </p> <ul> <li> <p>Agile</p> </li> <li> <p>Waterfall / Cycle en V</p> </li> </ul> <p> </p> <p> </p> </div> </div> Job requirements <div> <div> <p> <strong><font dir="auto" ><font dir="auto" >Search profile</font></font></strong> </p> <p> <strong>Formation</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Engineering degree, Master's degree in Computer Science, Information Systems or related field.</font></font></p> </li> </ul> <p> <strong>Exp rience</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Minimum 7 years of experience in project management.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >At least 2 years of significant experience as an IT Project Manager.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Proven experience in managing complex IT projects.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Experience in an international environment is highly valued.</font></font></p> </li> </ul> <p> <strong>Comp tences techniques</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Mastery of Agile and/or Waterfall methodologies.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Proven experience with Jira, Atlassian, Microsoft Project or similar tools.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good understanding of application environments and software development projects.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of IT processes and best practices in project management.</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >LANGUAGES</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >French: minimum level B2.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >English: minimum level B2.</font></font></p> </li> </ul> <p><br></p> <p> </p></div></div></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Title: Outbound Sales Account Manager - North American Market (Evening Shift) Location: Tunis, Tunisia Working Hours: Monday to Friday: 2.00 PM- 11.00 PM Report to: Contact Centre Supervisor Overview: This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Act as a trusted advisor for high-value customers, offering personalized support ensuring strong relationships and high retention Personalize communication using CRM data, previous order history, and customer profiles Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty. Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, meet or exceed performance KPIs Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives Maintain detailed documentation of customer interactions and outcomes. Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions Promote new products, offers, and marketing campaigns while staying informed on industry trends Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance Share client success stories or feedback with relevant teams to drive continuous improvement Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: Transportation Support: Shuttle service for a stress-free commute Health Insurance: Comprehensive medical coverage to support your well-being Meal Vouchers: Daily meal support to make your workdays easier. Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team. Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-AA1 #LI-Onsite</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets.</li><li>Excellent communication and negotiation skills in English (written and spoken).</li><li>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</li><li>Strong organizational skills with attention to detail, ensuring effective follow up and documentation.</li><li>Team player with a proactive attitude and willingness to learn and grow</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you excited by the potential of AI, automation, and low-code tools to transform how people work? As an AI Community Enabler Tech Expert & Change Manager, you will be both the technical backbone and the community catalyst of LEONI s global citizen development and AI community. Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.</p><p><strong>1. Technical enablement & expertise</strong></p><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p><strong>2. Community building, change & adoption</strong></p><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p><strong>3. Collaboration between business, IT & AI</strong></p><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead and inspire all departments to deliver outstanding service and operational excellence. Direct the overall management and strategic direction of the property ensuring all departments align with key objectives Ensure compliance with Accor standards and local regulations. Ensure that KPI s goals are met Manage budgets, financial reporting, and cost controls. Foster a culture of teamwork, training, and professional development. Build and maintain strong relationships with guests, partners, and owner</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>We are looking for a passionate, dynamic and experienced hospitality Leader to operate ACCOR flag hotel in Constantine .</li><li>As General Manager, you will be responsible for the overall management of the hotel, including guest satisfaction, staff leadership, financial performance, and operational efficiency.</li><li>You will drive business growth, uphold brand standards, and cultivate a high-performing team</li></ul><p></p></section>