Microsoft Dynamics Jobs in Tunisia 2026

Bayt

Senior Financial Analyst - Tunisia

Remote - Tunisia Saturday

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description YOUR MISSION The Africa Regional Finance team is looking for a 360º, analytical and hands-on Finance Analyst who can provide support in strategic decision-making. The successful candidate will also support the budgeting, forecasting, and reporting processes and participate in various FP&A projects and initiatives. THE JOURNEY <ul><li>Prepare bi-weekly cash flow forecast and variance analysis</li><li>Ensure accurate partners invoicing and payment</li><li>Produce regular and ad-hoc reports concerning AR, AP, inventories, billing...</li><li>Respond to Ah-Hoc inquiries from internal (HQ, Regional, other local departments) an external stakeholder (business partners, vendors, banks…)</li><li>Assist with reconciliation of management and financial reports on a monthly basis;</li><li>Communicate with regional and HQ stakeholders on a regular basis</li><li>Support the local implementation of new systems, ERPs and any business processes oroptimization initiatives</li><li>Act as trusted advisor to the Commercial team for finance-related topics</li><li>Be part of the Finance & Strategy Team to help take decisions that will shape the future of our business in the country</li><li>Support with the Finance & Strategy team of the FP&A and controlling functions (Business Plan, monthly closings, etc)</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</li><li>Lead and participate in finance related projects in order to improve our processes and data reliability</li><li>Work closely with Global Finance Teams (Billing, Treasury, Accounts Payable, Accounting, etc) to solve any day-to-day issues</li><li>Good familiarity with Tax regulations and Compliance matters and tax impacts in all its forms</li><li>Participate and align with HQ FP&A Global team in projects to improve visibility on finance performance and ad-hoc projects</li><li>Cover other ad-hoc Finance operations requests.</li></ul> Qualifications WHAT YOU WILL BRING TO THE RIDE <ul><li>Bachelor's degree in Finance, Business or similar;</li><li>5+ years of experience in a finance role</li><li>Fluency in Business English is a must</li><li>Advanced level in Microsoft Excel / Google Sheets is a must</li><li>Ability to think critically and problem-solve in a fast-paced environment</li><li>Excellent time management skills and attention to detail</li><li>Effective communication skills to collaborate with various stakeholders</li><li>Demonstrated ability to work independently and as a member of a team</li><li>Continuous improvement mindset</li><li>Previous experience in positions related to Finance operations and Financial Planning and</li><li>Strategy</li><li>Experience in Finance related project management and systems’ implementation</li><li>Analytical and 360 mindset</li><li>Problem solver and data-driven</li><li>Organized and strong attention to detail</li><li>Ability to prioritize and meeting deadlines</li></ul>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves: <ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul>So, ready to take the wheel and make this the ride of your life?  Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website! Additional Information At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website! </div>

Bayt

Senior Financial Analyst - Tunisia

Remote - Tunisia Saturday

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description YOUR MISSION The Africa Regional Finance team is looking for a 360º, analytical and hands-on Finance Analyst who can provide support in strategic decision-making. The successful candidate will also support the budgeting, forecasting, and reporting processes and participate in various FP&A projects and initiatives. THE JOURNEY <ul><li>Prepare bi-weekly cash flow forecast and variance analysis</li><li>Ensure accurate partners invoicing and payment</li><li>Produce regular and ad-hoc reports concerning AR, AP, inventories, billing...</li><li>Respond to Ah-Hoc inquiries from internal (HQ, Regional, other local departments) an external stakeholder (business partners, vendors, banks…)</li><li>Assist with reconciliation of management and financial reports on a monthly basis;</li><li>Communicate with regional and HQ stakeholders on a regular basis</li><li>Support the local implementation of new systems, ERPs and any business processes oroptimization initiatives</li><li>Act as trusted advisor to the Commercial team for finance-related topics</li><li>Be part of the Finance & Strategy Team to help take decisions that will shape the future of our business in the country</li><li>Support with the Finance & Strategy team of the FP&A and controlling functions (Business Plan, monthly closings, etc)</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</li><li>Lead and participate in finance related projects in order to improve our processes and data reliability</li><li>Work closely with Global Finance Teams (Billing, Treasury, Accounts Payable, Accounting, etc) to solve any day-to-day issues</li><li>Good familiarity with Tax regulations and Compliance matters and tax impacts in all its forms</li><li>Participate and align with HQ FP&A Global team in projects to improve visibility on finance performance and ad-hoc projects</li><li>Cover other ad-hoc Finance operations requests.</li></ul> Qualifications WHAT YOU WILL BRING TO THE RIDE <ul><li>Bachelor's degree in Finance, Business or similar;</li><li>5+ years of experience in a finance role</li><li>Fluency in Business English is a must</li><li>Advanced level in Microsoft Excel / Google Sheets is a must</li><li>Ability to think critically and problem-solve in a fast-paced environment</li><li>Excellent time management skills and attention to detail</li><li>Effective communication skills to collaborate with various stakeholders</li><li>Demonstrated ability to work independently and as a member of a team</li><li>Continuous improvement mindset</li><li>Previous experience in positions related to Finance operations and Financial Planning and</li><li>Strategy</li><li>Experience in Finance related project management and systems’ implementation</li><li>Analytical and 360 mindset</li><li>Problem solver and data-driven</li><li>Organized and strong attention to detail</li><li>Ability to prioritize and meeting deadlines</li></ul>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable. We believe driven talent deserves: <ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul>So, ready to take the wheel and make this the ride of your life?  Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website! Additional Information At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here. Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc). So, ready to take the wheel and make this the ride of your life? Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website! </div>

0 to 0 years Bayt

Customer Support Agent

On-site - Tunisia 14 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent – EU (Day Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   Customer Support & Communication <ul> <li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li> <li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li> <li>Proactively communicate updates and manage customer expectations throughout the order process.</li> </ul> Pre-Order Support <ul> <li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li> <li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li> <li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li> </ul> Post-Order Support <ul> <li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li> <li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li> <li>Create redo orders, production requests, and factory back orders where required.</li> </ul> Issue Resolution & Escalation Management <ul> <li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li> <li>Process credit memos and coordinate corrective actions where necessary.</li> <li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li> <li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li> </ul> Administration & Performance <ul> <li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li> <li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li> <li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li> </ul> Additional Duties <ul> <li>Comply with all company policies, procedures, and safety regulations.</li> <li>Maintain a clean and organized work environment.</li> <li>Support additional tasks and projects as required by management.</li> <li>Must be available to handle inbound and outbound communications (internal and external).</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications Experience <ul> <li>Previous experience in a customer service or sales role is essential.</li> <li>Experience in a B2B environment is an advantage.</li> <li>Experience in the promotional products industry is a plus but not required.</li> </ul> Skills & Competencies <ul> <li>Languages – Native-level or near-native English  language skills are required, particularly in spoken communication, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential</li> <li>Strong customer service mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li> <li>Excellent attention to detail and a high level of accuracy.</li> <li>Strong organizational and time management skills with the ability to prioritize effectively.</li> <li>Ability to work with urgency in a fast-paced and dynamic environment.</li> <li>Team player with the ability to collaborate cross-functionally.</li> <li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal opportunity employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together </div>

0 to 0 years Bayt

Sales Executive

On-site - Tunisia 17 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips. About the Role As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness. What You Will Do <ul><li>Develop assigned markets and grow revenue across leisure, corporate, and group segments </li><li>Proactively identify and secure new business opportunities through strategic sales activities </li><li>Build and maintain strong, long-term relationships with clients and partners </li><li>Manage and grow existing accounts to maximize revenue and market share </li><li>Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement </li><li>Conduct client meetings, site inspections. </li><li>Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals </li><li>Analyze market trends, competitor activities, and provide insights to support strategy </li><li>Maintain accurate data and account management within CRM systems (e.g., Salesforce) </li><li>Collaborate with internal teams to ensure seamless service delivery and guest satisfaction </li></ul>What You Bring <ul><li>Minimum 2 years of experience in luxury hotel sales or a related commercial role </li><li>Proven track record in achieving revenue targets and developing business </li><li>Strong negotiation, presentation, and relationship-building skills </li><li>Strategic, analytical, and results-driven mindset </li><li>Excellent communication skills in English (additional languages are an advantage) </li><li>Good understanding of local market trends and competitor landscape </li><li>Proficiency in Microsoft Office and CRM systems. </li><li>Strong organizational skills and ability to manage multiple priorities </li></ul>What We Offer <ul><li>Competitive remuneration package that reflects your skills. </li><li>Outstanding Training & Development programs, including personalized learning pathways, cross training, and access to world class internal learning platforms. </li><li>Global travel benefits, including complimentary and preferred employee rates at Four Seasons hotels and resorts around the world - an opportunity to discover our properties as our guests do. </li><li>Complimentary employee meals and business attire cleaning, so you can focus fully on your day without extra worries. </li><li>A workplace culture grounded in respect, care, and genuine connection, where you are valued as an individual and supported to bring your best every day. </li></ul> </div>

0 to 0 years Bayt

Full Stack Data Analyst

Remote - Tunisia 25 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> You'll be part of a small, cross-functional data team that drives impact across Fabulous. We work closely with Product Growth, User Acquisition, and Finance. We take a full stack approach : every team member contributes across the full data spectrum. We don't specialize into Analytics Engineering or Data Science or Data Analysis. While we each have our own strengths, we contribute to projects across the entire spectrum of data work. This encourages strong ownership and drives impact. Practically, we work across three areas: - Analytics Engineering : Data modeling and transformations to build, maintain, and scale our analytics pipelines in dbt . Once an MVP is validated, we implement and improve it iteratively - with solid testing, data observability, and architecture that keeps tech debt manageable. - Applied Analytics : Data exploration, dashboard building in Omni, and ML model building. We aim for simplicity and interpretability but don't shy away from complexity when we face it. We work with highly data literate stakeholders - when building new models or dashboards we empower our users to continue to analyze the data themselves. - Data Science: ML model building to make predictions to inform the business quickly. Our stack: **Fivetran · BigQuery · dbt · Amplitude · Omni** This role is critical to the team's continued success: - Diverse, high-impact projects. You'll work on business-critical problems in close collaboration with business teams — improving metric accuracy, exploring new growth perspectives, building well-tested reporting pipelines, investigating data discrepancies, or applying statistics and ML where they add real value. - Building and maintaining our codebase. You'll contribute to solid analytics pipelines using SQL and dbt. Managing tech debt, improving engineering practices, and shaping the project's architecture are core to this role. - Growing into ownership. Over time, you'll own parts of the codebase, become the go-to person for at least one business team, and have a strong voice in how the analytics project evolves. - Leveling up the team. Share knowledge, and contribute to practices that help everyone grow. Speak up - we want you to shape the team's direction, cohesion, and mission. - Working autonomously. You'll manage your own projects and stakeholders. Clear, concise documentation is expected so future collaborators can build on your work. We embrace the age of AI. We use tools like Claude Code daily to write, review and ship code faster, while focusing our time on problem solving multiple projects in parallel. We are building out multiple entry points for our business stakeholders to interact with our data in natural language and believe this is the future of data work. You'll report to the Data Lead and be part of the Engineering team. About Us An award-winning health, wellness, & coaching company that creates apps which fall the top ten internationally. Our science-based approach sits squarely in the tech-for-good lane, helping people live their best lives. Everyone who has joined this company is committed to using evidence-based research to find the absolute best ways to change lives for the better. Our History Three co-founders created the Fabulous app: Sami, Amine, and Taylor. Growing up in Tunisia, Sami and Amine were only 16 when they met. With their early iteration, they reached out to Taylor, an award-winning designer in Malaysia. Their vision was welcomed into an incubation lab for startups at Duke University led by world-renowned Behavioral Economics Professor Dan Ariely. Our Chief Storyteller Jaz co-founded the Introductory Psychology program at Stanford University. Our Approach We use a behavioral economics lens to help individuals find that 'on switch' inside them to achieve their fullest potential. What has emerged is a system that transforms tiny habits into profound long-term changes. A world in which people with ADHD thrive. A method for gratitude to reach through difficulty. A sanctuary to seek out your true purpose. A fountain of knowledge. A space for rest and self compassion. Our Mission Help every individual discover the wonderful person inside themselves by creating: beautiful, evidence-based, life-changing products. Our Environment The first thing that sets us apart is that we’re not a place at all. While we’re a remote company, it’s not unusual to feel you know your teammates better than those you’ve shared an office with in the past. Ours is a professionally nourishing environment that is flexible and fully remote. Team members enjoy in house challenges and Slack event and work across a variety of tools. Meetings are kept to a minimum and deep work is encouraged. Our Awards Apple Best Apps of 2018 Editor’s app choice in more than 30 countries Winner of Google’s Material Design Award Best App Finalist in Google Play Awards Consistently ranking in the top ten Health & Fitness apps Backed by Facebook Startup Lab and Microsoft Venture Our Norms Ownership : Be the CEO of your tasks. No one is watching over your shoulder. Be the proof. Open Communication: Constructive ideas are always flying across time zones. Deep Work: Disconnect. Find your flow. Become industrious. It’s about the work here. Always Offer Context: Sharing rationale works wonders in asynchronous conversations. Impeccable Agreement: Promise, then follow through. Everyone relies on everyone. Egos are checked at the door. Those who join our workforce place themselves in service of our members. Our Future To this day, over 30 million people have started their journey to better themselves with our apps. We are creating a generation of change-makers, with the same drive to help others, each in their own way. Our Invitation At Fabulous, every team member is a sculptor in their own right. Together, we help millions of users step out of their block of stone and step into the fullest version of their life through behavioral science. Tell us what drives you; if you were to pick up your tools, what would you contribution look like? Required: - University degree in Engineering, Computer Science, or Applied Mathematics - 4+ years of experience across data science, analytics, or analytics engineering - ideally with exposure to more than one of these - Excellent SQL skills, with experience building data models using dbt (or similar tools) - Strong engineering fundamentals: testing, clean code, peer review, CI/CD, git workflows - Passionate about the future of AI, researches the cutting edge, not afraid to experiment with new tools - Experience with cloud data warehouses and modern data stack tools - Self-starter who takes ownership, manages stakeholders, and communicates proactively - Excellent written and verbal English - Comfortable working remotely (we're remote-first) Great to have: - Hands-on experience with Digital Marketing / User Acquisition (attribution, iOS privacy & SKAN, UA metrics) or Product / Growth (A/B testing, retention, monetization) - Familiarity with our stack (Amplitude, dbt, BigQuery, Omni) - Good analytical and statistical intuition - Prior experience in an agile startup environment If you're excited about this role but don't check every box, we'd still love to hear from you. We value curiosity and growth mindset over a perfect resume. </div>

0 to 0 years Bayt

Recruitment Officer – German Speaker (Day Shift)

On-site - Tunisia 13 June 2026

Human Resources

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Recruitment Officer– German Speaker(Day Shift) Location: Tunis, Tunisia (Lac 2) Reporting to: Talent Acquisition Manager Role Overview:  We are looking for people like us; hardworking, motivated, driven and of course fun. This rolewill be responsible for all aspects of recruitment for National Pen, as partof the Talent Acquisition and People team. This includes identifying candidates from various recruitment channels, screening candidates in German,present pre-qualified candidates who are the best matchfor the assigned positions, ensure compliance withour hiring policies and practices to meet overall recruiting goals in a multicultural and global environment. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities <ul> <li>Manage end-to-end recruitment across multiple functions</li> <li>Build and maintain strong talent pipelines</li> <li>Partner with hiringmanagers to delivertailored recruitment solutions to their needs</li> <li>Conductscreenings and interviews to identify top talent</li> <li>Optimizerecruitment processes and implement best practices</li> <li>Ensure a high-quality candidate experience throughout the hiring journey</li> <li>Supportemployer branding initiatives and recruitment projects</li> </ul> Growth & Career Opportunities* At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities andpromotions. This role canopen the doorto positions suchas Talent Acquisition Coordinator, Talent Acquisition Specialist, Senior TalentAcquisition Specialist, Talent Acquisition Lead,or other cross-functional roleswithin HR and Operations. Perks of the Day Shift <ul> <li>Enjoy a structured daytime schedule that supports a healthy work-life balance</li> <li>Benefit from directcollaboration and stronger team connections on-site</li> <li>Keep your evenings and weekends free for personal time, family, or further development</li> </ul> Requirements & Qualifications <ul> <li>Fluentin German is required</li> <li>Upper Intermediate English level (Frenchis a plus)</li> <li>Knowledgeof Microsoft Officepackage (Excel, outlook...)</li> <li>Previous recruitment experience is plus</li> <li>Communication skills, particularly theability to buildrelationships across departments internally as well as with external third-party partners and candidates</li> <li>Ability to prioritize multiple functions and tasks and manage work time efficiently</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profilematches the rolerequirements)</li> <li>1-2 interview(s) with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Language test assessment (German)</li> <li>Final decision</li> </ul> Our values   At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Employee Testimonial “Working asa Talent Acquisition Recruiter at Pens.com has given mevaluable exposure to international hiring and diverse talent markets. It’s a fast-paced and rewarding role where I’ve been able to strengthen my communication and stakeholder managementskills while growing within a supportive and collaborative team.” — Nermine G. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-NG1 #LI-Onsite </div>

Bayt

Technical Solutions Representative

On-site - Tunisia 31 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> CCC MPS VAS Technical Solutions Representative - Italian speaker Description - Please note, this is a general listing and may not have an immediate opening. We will contact candidates who best meet the job requirements as such openings arise. Who are we? HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and ranked 10 on the Fortune 500 list for 2012, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HP invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients. At HP, we know that our people and values are the most important elements in this success. And we want you to add your voice and imagination to our mission. Learn more http://www.hp.com/fr What can we do together? At HP, we believe in the power of ideas. We use ideas to put technology to work for everyone. And we believe that ideas thrive best in a culture of teamwork. That is why everyone - at every level in every function, is encouraged to have original ideas, to express them and to share them. We trust anything can be achieved if you really believe in it, and we will invest in your ideas to change lives and the way people work. This vision is what sets us apart as a company. At HP we work across borders and without limits. Global virtual teams share resources and pool their big ideas to solve business issues and meet personal goals. Everyone is valued for the unique skills, experiences, and perspective they bring. That’s how we work at HP. And this is how ideas and people grow. Responsibilities <ul><li>Accurately log and track customer interactions and service requests within the appropriate service management systems. </li><li>Verify customer entitlement to support services and validate contract and warranty information. </li><li>Manage and coordinate all French Business First (BF) hardware service requests and customer inquiries received through multiple support channels. </li><li>Act as the primary point of contact for customers, managing expectations and ensuring a high level of customer satisfaction throughout the service lifecycle. </li><li>Identify customer issues, provide appropriate solutions, and perform re-entitlement and service clarification activities when required. </li><li>Contact customers to obtain any additional information necessary to facilitate service delivery. </li><li>Monitor service events through completion to ensure compliance with service level agreements and operational requirements. </li><li>Escalate complex or critical issues in a timely manner and coordinate resolution with appropriate internal teams. </li><li>Plan, coordinate, and dispatch HP technical resources to support customer service requirements. </li><li>Independently manage multiple customer cases simultaneously while adhering to established processes and service protocols. </li><li>Exercise sound judgment to address customer concerns and resolve issues efficiently while maintaining service quality standards. </li><li>Resolve moderately complex to complex hardware and software-related technical issues originating from customer contacts and proactive monitoring systems. </li><li>Respond to inquiries regarding products, services, technical specifications, repairs, upgrades, parts, and options for both current and legacy product portfolios, based on customer support entitlement. </li><li>Proactively identify opportunities to prevent recurring issues and improve customer outcomes. </li><li>Contribute to operational excellence by providing feedback and recommendations for process optimization and service quality improvements. </li><li>Participate in cross-functional initiatives and projects focused on enhancing operational efficiency and customer experience. </li><li>Support knowledge sharing and team development activities and may provide guidance or mentoring to less experienced team members. </li></ul> Key Deliverables <ul><li>Adhere consistently to established processes, procedures, and operational guidelines. </li><li>Maintain a strong focus on delivering an exceptional customer experience and achieving high customer satisfaction levels. </li><li>Ensure all inbound and outbound customer interactions are managed within agreed service level agreements (SLAs). </li><li>Resolve customer cases within defined turnaround times while maintaining service quality standards. </li><li>Ensure all cases are handled in accordance with quality requirements, policies, and operational procedures. </li><li>Achieve individual performance objectives and productivity targets. </li><li>Comply with company policies, procedures, and Standards of Business Conduct at all times. </li></ul> Education & Experience Recommended <ul><li>High school diploma or equivalent required. </li><li>3 to 5 years of professional experience, or an equivalent combination of relevant work experience and post-secondary education. </li><li>Experience supporting customers in technical environments and working with a range of relevant technologies. </li></ul> Additional Requirements <ul><li>Fluency in Italian and English or French. </li></ul> Knowledge & Skills <ul><li>Excellent verbal and written communication skills in Italian and English; additional language skills are considered an asset. </li><li>Strong teamwork and collaboration skills with the ability to build effective working relationships. </li><li>Ability to perform effectively in a fast-paced environment and manage competing priorities. </li><li>Strong analytical thinking, problem-solving abilities, and interpersonal skills. </li><li>Demonstrated commitment to providing excellent customer service and customer-focused solutions. </li><li>Experience delivering support through phone, remote assistance, email, chat, or similar customer engagement channels. </li><li>Proficiency with common business and productivity software, including Microsoft Office and other relevant applications. </li><li>Recognized technical expertise across supported product portfolios, including A4 and A3 devices, Gemstone products, and DesignJet PL30 solutions. </li><li>Experience using Knowledge Management systems and leveraging technical documentation to support issue resolution. </li><li>Ability to work independently while following established processes and contributing to continuous improvement initiatives. </li></ul> #LI-POST Job - Services Schedule - Full time Shift - No shift premium (Tunisia) Travel - Relocation - Equal Opportunity Employer (EEO) -  HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal" </div>

0 to 0 years Bayt

Merchandising Coordinator

On-site - Tunisia 29 May 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Merchandising Coordinator  Department: Merchandising Location: Tunis, Tunisia Reporting to: Senior Merchandise Manger Overview of Role:  The Merchandising Coordinator is responsible for supporting the Senior Merchandising Manager to drive sales, optimize the product assortment, and enhance the overall online shopping experience in alignment with the overall merchandising and category strategy. This role works closely with the Product Data Management (PDM) and Site merchandising teams to ensure all products are accurately set up, merchandised and optimized on site. The person in this role will be in a key role in leading and executing the day-to-day needs of the business. The ideal candidate should have strong organizational and communication skills, thrive in a fast-paced environment, and be comfortable collaborating across multiple teams.    Primary Duties & Responsibilities    Support and execute merchandising strategy for North America   <ul> <li>Assist in executing marketing and site campaigns, including curated product lists, seasonal themes and collections </li> <li>Lead gap and competitive analysis at the market level and partner with merchandise managers on category strategy </li> <li>Collaborate with the Category Manager to implement product strategies and ensure timely product launches </li> <li>Manage the setup of new products in the system, ensuring accurate data entry for product descriptions, pricing, images, and attributes </li> <li>Cultivate and maintain strong vendor relationships through regular communication and collaboration </li> <li>Create and maintain visual merchandising boards to communicate product assortments to cross functional partners monthly </li> <li>Stay on top of industry trends via competitive shopping, social media, search interest, trade shows, etc. </li> </ul> Support site initiatives to drive growth   <ul> <li>Partner with the site merchandising team to curate and manage product assortments, seasonal collections, and landing pages</li> <li>Assist in optimizing site merchandising elements, including product categorization, filters, and attributions to enhance the customer experience and drive conversion</li> <li>Monitor product placements and ensure accurate representation on the website, including pricing, photography, and product descriptions</li> <li>Ensure correct product categorizations are assigned to all products based on ecommerce and search optimization best practices</li> <li>Support photography process with the Creative and Merchandising teams to ensure products arrive to photoshoot in a timely manner to support lifestyle and product photography, including managing and updating the sample database</li> <li>Manage accuracy of product data via Product Information Management (PIM) tool and submit tickets to resolve issues via Jira</li> </ul>   Assist with product lifecycle management <ul> <li>Adhere to Product Development and MPP (Master Project Planning) calendars, and support deadlines a with internal and external partners to meet key deliverables for new product introductions each quarter</li> <li>QA all new product introductions to ensure SKUs are merchandised on the correct pages, orderable with the correct imagery, copy, and pricing</li> <li>Support pricing strategy for end-of-life products</li> <li>Manage accuracy of product data via Product Information Management (PIM) tool and submit tickets to resolve issues</li> </ul>  Reporting & Optimization: <ul> <li>Generate reports on product performance and merchandising initiatives to track progress and optimize future efforts.</li> <li>Provide recommendations based on data insights to continuously improve merchandising strategies.</li> <li> Manage ad hoc projects, as needed </li> </ul>  Requirements and Qualifications <ul> <li>Bachelor's Degree or relevant experience</li> <li>2-4 years of relevant experience in eCommerce and/or Merchandising</li> <li>Fluent in English and European language is a plus (preferably German)</li> <li>Strong written, oral communication</li> <li>Self-starter who takes ownership and initiative and can excel in a fast-paced, high growth, entrepreneurial environment</li> <li>Proactive thinker with the ability to focus on meeting larger business goals</li> <li>Balance urgent and effective action, commitment to excellence, and take initiative to resolve problems and work quality</li> <li>Ability to work with limited resources and willingness to be involved in many aspects of a growing company</li> <li>Genuine interest/passion in the promotional products industry</li> <li> Proficient in Microsoft Excel, Word, and PowerPoint Our values At Pens.com we are guidedby a set of core values thatdefine our culture and approach to hiring: </li> <li> Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. </li> <li> Continuous Improvement: We believe in the powerof growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. </li> <li> Goal-Oriented: We set clearobjectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focusis on drivingresults and makingmeaningful progress. </li> <li> Integrity: We prioritize ethicsin everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. </li> <li> People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and valuediversity at ourcompany. We do not discriminate on the basis of race, religion, color, national origin,sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive otherbenefits and privileges of employment. Pleasecontact us to request accommodation - no applicant willbe penalized as a resultof such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offersMORE value, savings and time to customers through expert guidance on a broad rangeof personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more, visit:www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).   </li> </ul> #LI-NG1 #LI-Onsite </div>

0 to 0 years Bayt

Technical Account Manager

On-site - Tunisia 19 June 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Technical Account Manager This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: TheAccount Support Manager (ASM) is a dedicated resource to a specific customer contract andleadsthe account delivery team associated with it.AnASMis responsible fordeveloping andmaintaininga strong trusted relationship with their assigned customer(s), and the overall service experience provided by HPE. Acts as a partner who manages the delivery of contracted proactive support related services and is an interface for customers in planning service improvements. TheASMis responsible formonitoringthe actual service level compared with the Service Level Agreement (defined in the Statement of Work), cost of delivery, revenue growth through upselling opportunities, profitability, and contract retention. How you will make your mark: <ul><li>Manages the delivery of contracted proactive support related services through the whole delivery lifecycle: Installation, Services delivery support.  </li></ul> <ul><li>Apply broad technical background and knowledge of industry trends tooperateseveral critical orhigh-risktechnology areas/customer groups. </li></ul> <ul><li>Integrate portfolio knowledge and business understanding to create solutions forcustomer. </li></ul> <ul><li>Functional Lead of delivery teams in Run Phase with extensive responsibility including the steering of delivery partner and (virtual) teams. </li></ul> <ul><li>Conducts Support Planning and Review Meetings to ensure customer alignment, realized value, and accelerate contractual delivery efforts. </li></ul> <ul><li>ActivelydrivesAs-a-Service delivery model and growth within the existing ‘As-a-Services’ contracts. </li></ul> <ul><li>Mentor/consult with team members, other organizations, customers, and vendors on complex issues. </li></ul> <ul><li>Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends. </li></ul> <ul><li>Act astrustedadvisor in the consultant role for customer and company sales teams. </li></ul> <ul><li>Accountable for defined service deliverables for the customer. </li></ul> <ul><li>Responsible for total customer experience. </li></ul> <ul><li>Provide suggestions for operationalefficiencies. </li></ul> <ul><li>Give inputs to operational methods and programs that may affect the business management strategy in a geographic area. </li></ul> About you: <ul><li>First Level University Degree or equivalent combination of education and experience. </li></ul> <ul><li>3+ years working experience in related fields. </li></ul> <ul><li>Experience in leading/managing virtual teams, influential, able to work across organizational boundaries, dealing with ambiguity and setting up internal networks. </li></ul> <ul><li>Multi-culturaland x-region experience desired. </li></ul> <ul><li>Experience in developing executive level customer relationships includingvery goodnegotiation,presentationand communication skills at executive levels. </li></ul> <ul><li>Leading functional teams and experienced in people mentoring. </li></ul> <ul><li>Experienced in working with (global) companies across all business and ITlevels. </li></ul> <ul><li>Experience in sales will be considered as an advantage </li></ul> <ul><li>Advanced knowledge of MS Office package, word, excel,powerpointetc.  #Li-Hybrid </li></ul> Additional Skills: Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Experience (CX), Customer Feedback, Customer Lifetime Value, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #bulgaria Job: ServicesJob Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately. </div>

0 to 0 years Bayt

Customer Support

On-site - Tunisia 20 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Customer Support Agent – NA Location: Tunis, Tunisia Reporting to: Contact CentreOperations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customerinquiries for theNorth American market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key pointof contact for customers and sales teams,supporting the fullorder lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   Customer Support & Communication <ul> <li>Handle inbound and outbound customer communications via email,phone, and chatin a professional and timely manner.</li> <li>Provide excellent customer service by resolving inquiries, complaints, and escalations throughto full resolution.</li> <li>Proactively communicate updates and manage customer expectations throughout theorder process.</li> </ul> Pre-Order Support <ul> <li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li> <li>Support customers and sales teams with productselection, vision boards,and other sales tools.</li> <li>Handle inquiries relatedto compliance, packaging, rush requests, and special orderrequirements.</li> </ul> Post-Order Support <ul> <li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li> <li>Manage missed ship dates,delivery issues, returns, pickups, and reverselogistics activities.</li> <li>Create redo orders, production requests, and factory backorders where required.</li> </ul> Issue Resolution & Escalation Management <ul> <li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li> <li>Process credit memosand coordinate corrective actions where necessary.</li> <li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li> </ul> Cross-Functional Collaboration <ul> <li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li> <li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li> </ul> Administration & Performance <ul> <li>Maintain accuraterecords of customerinteractions, issues, and resolutions in internal systems.</li> <li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li> <li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li> </ul> Additional Duties <ul> <li>Comply with allcompany policies, procedures, and safety regulations.</li> <li>Maintain a cleanand organised workenvironment.</li> <li>Support additional tasksand projects as required by management.</li> <li>Must be available to handle inboundand outbound communications (internal and external).</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Senior Marketing Coordinator, Marketing Specialist, or other cross-functional roles within the business. Requirements & Qualifications Experience <ul> <li>Previous experience in a customer service or sales role is essential.</li> <li>Experience in a B2B environment is an advantage.</li> <li>Experience in the promotional products industry is a plus but not required.</li> </ul>Skills & Competencies <ul> <li>Languages – Native-level or near-native English language skills are required, particularly in spoken communication, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential</li> <li>Strong customer service mindset with excellent communication and interpersonal skills.</li> <li>Strong problem-solving skillsand ability to make decisions quickly under pressure.</li> <li>Excellent attention to detail and a high level of accuracy.</li> <li>Strong organisational and time management skills with the ability to prioritize effectively.</li> <li>Ability to work with urgency in a fast-paced and dynamic environment.</li> <li>Team playerwith the abilityto collaborate cross-functionally.</li> <li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li> </ul> Our Hiring Process <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Marketing Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal opportunity employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-NG1 #LI-Onsite </div>

0 to 0 years Bayt

Product Owner

Remote - Tunisia 28 July 2026

Research & Development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are growing! We are currently looking to hire an experienced Product Owner to join our Product team. Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction. What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager. As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams. You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools. You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle. You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems. You also lead the team of Business Analysts, overseeing their day-to-day work on projects. In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support. Here, passion, integrity and a "can-do" attitude are always top of mind. Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes. Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines. Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk. Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements. Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts. Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects. Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations. Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value. Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release. Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly. Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications. Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos. Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication. Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach. What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio. What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field. Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred). Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing. Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work. Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable). Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc. ). Strong technical background and familiarity with development tools and REST APIs. Strong stakeholder management skills. Resource and team management skills. Team player with the ability to work on own initiative. Excellent communication skills and mastery of the English language (written and spoken). Strong management reporting and documentation capabilities. </div>

Bayt

Support Agent

On-site - Tunisia 1 August 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location: Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities   <ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required.</li></ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Perks of the Evening Shift <ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul> Requirements & Qualifications <ul><li>Attention to detail – strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in  written and oral is essential.</li><li>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products. Experience using the Matrix/GOPA entry app is an advantage.</li></ul> What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: <ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul> Our Hiring Process <ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-SN1 #LI-Onsite </div>

0 to 0 years Bayt

Procurement Associate

On-site - Tunisia 2 July 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Tiered Approach In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby: <ul> <li>Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li>Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li>Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li>Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply. Background I. Background and Organizational Context  Under the guidance and direct supervision of the Operations Manager, the Procurement Associate provides leadership in the execution of procurement services in the Country Office (CO) ensuring their effectiveness, transparency and integrity.  The Procurement Associate support staff of the Procurement Unit. S/he works in close collaboration with the operations, programme and project teams in the CO, as well as with relevant UNDP Headquarters units, for resolving complex procurement-related issues and information delivery. UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.  II. Position Purpose  Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity.  The Procurement Associate supervises and leads the support staff of the CO Procurement Unit.  S/he promotes a client-focused, quality, and results-oriented approach in the Unit.    The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues.   UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.  III. Key Duties and Accountabilities 1.) Ensure administration and implementation of innovative and sustainable procurement strategies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money: <ul> <li>Full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client-oriented procurement management system.</li> <li>CO procurement business process mapping and elaboration of Standard Operating Procedures (SOPs) in procurement and leads/supervises procurement workflows in coordination with supervisor.</li> <li>Provision of research and information for the formulation and implementation of contract strategy and strategic procurement in the CO including tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions, sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies.</li> </ul> 2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies: <ul> <li>Review, analysis and consolidation of procurement plans for the office and projects, and monitoring their implementation.</li> <li>Organization of procurement processes including preparation and conduct of RFQ, ITBs or RFPs, and the receipt and evaluation of quotations, bids or proposals, and negotiation of certain conditions of contract in full compliance with UNDP rules and regulations.</li> <li>Review of procurement processes conducted by projects, and submissions to internal procurement review committees (CAP, RACP and ACP).</li> <li>Preparation of Purchase Orders and contracts in and outside of Quantum, and creation of vendors and buyer profiles in Quantum. </li> <li>Implementation of the internal control system which ensures Purchase Orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implementation of harmonized procurement services and analysis of new opportunities for joint procurement with UN agencies in line with the UN reform.</li> <li>Preparation of cost-recovery bills in Quantum for procurement services provided by UNDP to other Agencies.</li> </ul> 3.)  Implement a sourcing strategy and e-procurement tools to find best values in the marketplace and align purchasing strategy to project and CO goals: <ul> <li>Development, management and updating of rosters of suppliers.</li> <li>Establishment of quality and performance measurement mechanisms and evaluation of suppliers.</li> <li>Implement e-procurement module/tools and promote their use, as applicable.</li> </ul> 4.) Facilitate procurement knowledge building and knowledge sharing in the CO and the wider organization: <ul> <li>Organize procurement training for operations, programme and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> <li>Preparation of cost analysis and data collection for CBO.</li> <li>Participation in design of the CBO.  </li> <li>Implementation of BOS initiatives.  </li> </ul> 5.) Support implementation of the BOS 2.0 and Common Back Office (CBO) in the area of procurement: The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.  Supervisory/Managerial Responsibilities: The Procurement Associate supervises support staff in the Procurement Unit. IV. Requirements: Education <ul> <li>Secondary education is required. OR</li> <li>A university bachelor’s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> Experience, Knowledge and Skills <ul> <li>Minimum 7 years (with high school diploma) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national or international level is required. </li> <li>At least 3 years of experience in managing public sector procurement of goods and services would be an advantage. </li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of automated procurement systems as well as experience in using ERP systems is required.</li> <li>Familiarity with UNDP financial system (Quantum) is an advantage.</li> </ul> Language Requirements <ul> <li>Fluency in French and Arabic is required.</li> <li>Working knowledge in English is required.</li> </ul> V. Expected Demonstration of Competencies Core : Full list of UNDP Core Competencies can be found here Achieve Results LEVEL 2:  Scales up solutions and simplify processes, balances speed and accuracy in doing work Think Innovatively LEVEL 2:  Offers new ideas/open to new approaches, demonstrates systemic/integrated thinking  Learn Continuously LEVEL 2:  Goes outside comfort zone, learns from others and supports their learning Adapt with Agility  LEVEL 2: Adapts processes/approaches to new situations, involves others in change process Act with Determination  LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously Engage and Partner LEVEL 2:  Is facilitator/integrator, brings people together, builds/maintains coalitions/partnerships Enable Diversity and Inclusion LEVEL 2:  Facilitates conversations to bridge differences, considers in decision making People Management  UNDP People Management Competencies can be found in the dedicated site.  Cross-Functional & Technical competencies (insert up to 7 competencies)  Thematic Area Name Definition Business Management  Customer Satisfaction/Client Management  <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> Business Management Risk Management <ul> <li>Ability to identify and organize action around mitigating and proactively managing risks</li> </ul> Business Management Communication <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> Procurement Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services </li> </ul> Procurement  Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability </li> </ul> Procurement  Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> Procurement  Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> IV. Keywords <ul> <li>Planning and Organization</li> <li>Team work</li> <li>Results and quality oriented</li> <li>Public Sector Procurement and Sourcing</li> <li>Purchase order and contract monitoring</li> <li>Best value for money</li> </ul> Equal opportunity As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.  UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all. Sexual harassment, exploitation, and abuse of authority UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.  Probation For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period. Right to select multiple candidates UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements. Use of AI by candidates Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection Scam alert UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert. #LI-DNI </div>

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