Office boy Jobs - Tunis Tunisia

3 to 5 years Naukri Gulf

Production Supervisor

On-site - Tunisia - Tunis 3 June 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.Missions:<ul><li>You manage daily production (priority management, planning, team task organization)</li><li>You will be responsible for implementing procedures and managing knowledge.</li><li>You will be responsible for the integration, support, and training of your team members.</li><li>You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</li><li>You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</li><li>You participate in providing support to users.</li></ul></div></section><section>Desired Candidate ProfileYou have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and synthesis skills will be key criteria for success in this position.Mastery of the fundamental trades of service desk and/or proximity.Technical knowledge of the environment used (business applications, diagnostic tools, office environment)Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent positionSupervision of a team 24/7</section>

1 to 3 years Naukri Gulf

Customer Support Agent DACH Market

On-site - Tunisia - Tunis 19 August 2026

Customer Service

The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the German market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.Primary responsibilitiesCustomer Support & Communication<ul><li>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</li><li>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</li><li>Proactively communicate updates and manage customer expectations throughout the order process.</li></ul>Pre-Order Support<ul><li>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</li><li>Support customers and sales teams with product selection, vision boards, and other sales tools.</li><li>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</li></ul>Post-Order Support<ul><li>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</li><li>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</li><li>Create redo orders, production requests, and factory back orders where required.</li></ul>Issue Resolution & Escalation Management<ul><li>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</li><li>Process credit memos and coordinate corrective actions where necessary.</li><li>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</li></ul>Cross-Functional Collaboration<ul><li>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul>Administration & Performance<ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul>Additional Duties<ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li><li>Support internal teams with API inquiries, website registration, and system-related processes when needed.</li></ul>Administration & Performance<ul><li>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</li><li>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</li><li>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</li></ul>Additional Duties<ul><li>Comply with all company policies, procedures, and safety regulations.</li><li>Maintain a clean and organised work environment.</li><li>Support additional tasks and projects as required by management.</li><li>Must be available to handle inbound and outbound communications (internal and external).</li></ul>Growth & Career OpportunitiesAt Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Desired Candidate Profile<ul><li>Native-level or near-native German language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently.</li><li>Good written and verbal communication skills in English are also essential</li><li>6 months seniority in National Pen is required</li><li>Strong customer service mindset with excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and ability to make decisions quickly under pressure.</li><li>Excellent attention to detail and a high level of accuracy.</li><li>Strong organisational and time management skills with the ability to prioritize effectively.</li><li>Ability to work with urgency in a fast-paced and dynamic environment.</li><li>Team player with the ability to collaborate cross-functionally.</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li><li>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</li></ul>

Naukri Gulf

Credit Maintenance Analyst United States Citigroup

On-site - Tunisia - Tunis 24 June 2026

Accounting, Finance & Banking

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Credit Maintenance Analyst is an entry level position responsible for capturing and recording data related to credit exposure, obligors and facilities in relevant credit systems in coordination with the Operations - Services team. The overall objective of this role is to maintain data quality in credit systems, monitor credit exposure and adhere to overall credit policies. Responsibilities: Process incoming credit requests reviewing for completeness/accuracy, and convert to concise, accurately recorded credit facilities Analyze/evaluate credit reports as well as coordinate and follow up on actions plans, implementations, and related defects Maintain an executive document to track all request, changes, and action plans performed on credit reports Prepare weekly and monthly audit reports and contribute to achieving acceptable audit ratings Prepare portfolio and related credit information for internal and external auditors Make evaluative judgements based on the analysis of factual information Resolve problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedence Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Job Family Group: Operations - ServicesJob Family: Credit MaintenanceTime Type: Full time</div></section><section>Desired Candidate ProfileQualifications:<ul><li>Relevant experience required</li><li>Experience in credit operations or similar position</li><li>Knowledge of the processes, procedures and systems</li><li>Proficient computer skills with a focus on Microsoft Office, Microsoft Project, and Windows domain</li><li>Ability to work in a team-oriented environment</li></ul>Education:<ul><li>Bachelor s degree/University degree or equivalent experience</li></ul>This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</section>

3 to 8 years Naukri Gulf

Team Leader

On-site - Tunisia - Tunis 20 August 2026

Customer Service

Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.Desired Candidate ProfileYou speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.

3 to 8 years Naukri Gulf

Team Leader

On-site - Tunisia - Tunis 20 August 2026

Customer Service

3 to 8 years Naukri Gulf

Team Leader

On-site - Tunisia - Tunis 20 August 2026

Customer Service

3 to 8 years Naukri Gulf

Team Leader

On-site - Tunisia - Tunis 7 August 2026

Customer Service

Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.Missions:<ul><li>You manage daily production (priority management, planning, team task organization)</li><li>You will be responsible for implementing procedures and managing knowledge.</li><li>You will be responsible for the integration, support, and training of your team members.</li><li>You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</li><li>You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</li><li>You participate in providing support to users.</li></ul>Desired Candidate ProfileYou speak French and English fluentlyYou have initial experience in IT and you have already coordinated a team of helpdesk and/or field technicians.Your autonomy, your analytical and synthesis skills will be key criteria for success in this position.Mastery of the fundamental trades of service desk and/or proximity.Technical knowledge of the environment used (business applications, diagnostic tools, office environment)Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent positionSupervision of a team 24/7

1 to 6 years Naukri Gulf

Credit Collection

On-site - Tunisia - Tunis 5 August 2026

Legal

The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved. Ensure daily targets and deadlines are reached i.e. number of call activities logged etc. Daily customer calling using automated telephone-dialing system. Document customer comments re: payment date / disputes etc. Ensure requested paperwork / documentation is forwarded to customers. Assist cash application team to ensure payments are processed onto correct customer account. Report issues to line manager to resolve problem accounts.Desired Candidate Profile<ul><li>Proven experience as a Collection Specialist or similar role +1 year</li><li>Knowledge of billing procedures and collection techniques</li><li>Familiarity with laws related to debt collection.</li><li>Working knowledge of MS Office and databases</li><li>Comfortable working with targets</li><li>Patience and ability to manage stress.</li><li>Excellent communication skills (written and oral) in English</li><li>Skilled in negotiation</li><li>Problem-solving skills</li></ul>

2 to 7 years Naukri Gulf

Specialist Test Technology Engineer

On-site - Tunisia - Tunis 28 July 2026

Engineering

Creates and reviews test technology local work instructions.Supports:<ul><li>test equipment and test tools development (design, test modules, specific processes, etc.)</li><li>technical error analyses for customer claims and complaints</li><li>the identification of root causes in case of process disturbances and searching for solutions</li></ul>Creates and develops the test sequences and programs according to requirements<ul><li>for building of test tables, test boards and vision tests, internally or externally</li><li>for installation and validation of test equipment</li><li>in order to change the test programs, test tables, test boards and vision systems during product changes and new introduction (Change Management & Project Management)</li></ul>Ensures test programs and tests parameters used during initial setup.Provides feedback to Production Technology related to test modules functionality and design.Ensures backup of test programs and test parameters.Implements lessons learned, best practice and actively shares the information within the Production Management network.Desired Candidate ProfileLevel of Education : University DegreeBranch of study : Electrical - Mechanical - Mechatronics or similarExperience : 2 years in the automotive industry are appreciatedIT: Microsoft OfficeSocial competences: Communication /Social & intercultural sensitivity / Change management /Target & result-orientation/ Motivation & resilience /Self-organization /Conflict management / TeamworkProfessional competences: Equipment Maintenance /Preventative and Predictive Maintenance /Equipment Repair /Machine Operations /Machine Tools/Maintenance of electrical control panels and/or preparation

Up to 1 years Naukri Gulf

Data Analyst

On-site - Tunisia - Tunis 21 July 2026

Information Technology

Contribute to the startup accreditation process: analyze applications, organize pitching sessions, and follow up with candidates. Support the organization of accreditation ceremonies. Assist startups in obtaining their accreditations and ensure their follow-up. Conduct business monitoring of opportunities that can benefit startups at the national and international levels (programs, funding, perks). Manage complaints and claims. Contribute to the proper application of the law and the evolution of the legal framework. Lead information sessions on the Startup Act, its advantages, and ecosystem programs. Dashboard, analyze data related to startups, and promote the ecosystem. Assist the Startup Programs Manager in ecosystem activities. Ensure regulatory compliance for startups.Desired Candidate Profile<ul><li>Diploma from an engineering or business school</li><li>Passionate about the world of startups, innovation and new technologies</li><li>0 to 1 year of experience maximum</li><li>Experience in structures within the mandatory innovation ecosystem</li><li>Experience in dashboarding and data analysis (Looker Studio, Power BI) is appreciated.</li><li>Sens thique lev</li><li>Rigorous, with a keen eye for detail, methodical, and possessing strong analytical and synthesis skills.</li><li>Capable of working in intense environments</li><li>Strong aptitude for teamwork</li><li>My proficiency with Microsoft Office and the Google suite</li><li>Languages: Fluent in Arabic, English, and French</li><li>Commitment to the development of the country and the region.</li></ul>

8 to 15 years Naukri Gulf

Relay Testing Engineer

On-site - Tunisia - Tunis 9 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Responsible for Testing and commissioning of Electrical systems including Relay & Protection Panels, SCADA and other Indoor and outdoor Substation Equipment Specific coordination with Client, Vendors & Subcontractors etc. for approval of testing Procedure, Method statement for Testing works related to Substation Equipment Preparation of Work Method Statements for Shutdown jobs / Testing and commissioning activities Coordination with Client for obtaining Shutdown permits, work permits etc. Measurement Certification of Vendor/Subcontractor works. Preparation of Work Plans, Schedules etc., submission of reports to client. Overall Supervision of Testing & Commissioning works for smooth final Commissioning of the Project as planned. Scheme checking & implementation of integration work</div></section><section>Desired Candidate Profile<h2>Preferred candidate profile</h2>In-depth knowledge of Control, Protection, Networking & Communication Systems in Substation. Strong base for design, coordination, and testing commissioning of CRP/Relays / Telecom systems and SCADA. Prior Experience of Testing & Commissioning in EHV Substations is a must specially Numerical relays of major OEMs like ABB/Hitachi/GE/Siemens/SEL etc. Hands on experience on major testing equipment like CPC100/CMC350/500, CB Testing kits etc.<h2>Skills</h2><ul><li>Testing & Commissioning</li><li>Control & Protection etc.</li><li>Project Execution, Monitoring & Supervision</li><li>Microsoft Office</li></ul><h2>Education</h2>BE/B.Tech: Electrical or Equivalent<h2>Experience</h2>8 to 15 Years</section>

4 to 6 years Naukri Gulf

Migration Health Nurse

On-site - Tunisia - Tunis 29 July 2026

Healthcare & Medical

Despite these efforts, IOM s ability to respond to critical and lifesaving needs is increasingly constrained. Without additional support, thousands of migrants could be left without access to basic healthcare, putting their lives and the broader public health at risk. Increased support is therefore vital to enable IOM to bridge urgent service gaps, protect the most vulnerable, and uphold public health priorities until national systems are sufficiently equipped to respond independently.Under the overall supervision of the Head of Sub-office (Zarzis) and the direct supervision of the migration health physician, the succeful incumbent will be responsible for the following tasks:<ul><li>Provide general assistance with the daily nursing activities to fulfil the technical requirements in the areas of:</li><ul><li>Medical examinations; Such as checking vital signs, weight, height, visual acuity; and, Blood, urine or sputum collection as required.</li><li>Support in TB management; Directly Observed Treatment Short Course (DOTS);</li><li>Support Infection prevention and control mechanisms;</li><li>Support pre-departure procedures and medical movements;</li><li>Support documentation, certification and information transmission;</li><li>Transport of samples to the laboratory in a proper and safe manner;</li><li>Liaise with the laboratory, receive results and reports in a timely manner; and,</li><li>Other technical areas as may be required.</li></ul><li>Provide support and general information to the migrants and/or refugees in relation to:</li><ul><li>The migration health assessment, specially focusing on Chest Xray, Immunization and sputum testing for those requiring it; and,</li><li>Treatments and referrals tpo public and private helath facilities.</li></ul><li>Support the medical team members with proper identification and follow up by:</li><ul><li>Comprehensive history taking;</li><li>Accurate and thorough Biodata collection;</li><li>Ensuring ID verification for each step of the health assessment process; and,</li><li>Keeping a register of applicants who undergo health investigations and testing.</li></ul><li>Follow the Health Programmes check lists and Standard Operating Procedures (SOP s) and maintain standard universal precautions within IOM clinics.</li><li>Assist in medical emergency management as well as with chronic case management and related procedures.</li><li>Arrange for specialist consultations and ensure receipt of specialist reports as assigned.</li><li>Support proper and accurate record keeping of applicants throughout the migration health assessment process, including uploading medical reports on the required databases.</li><li>Perform medical escort duties when required to ensure migrants receive continued care throughout all phases of migration (before departure, during the journey and at the final destination).</li><li>Assist the team with checking medical invoices.</li><li>Prepare list of medical drugs and supplies for ordering as requested by the Migration Health Physician or Migration Health Nurse, assist in inventory taking, confirm and receive ordered drugs and supplies; all in close coordination with the administrative and finance teams.</li><li>Perform other duties as may be assigned.</li></ul>Desired Candidate Profile<h2>Required Qualifications and Experience</h2><ul><li>Education: Certificate or High School diploma from an accredited academic institution in Nursing. A valid license to practice nursing in the country of duty station. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Experience: For Bachelor's Degree holder a minimum of two (2) years of relevant clinical experience and for Diploma holder a minimum of four (4) years of relevant clinical experience. Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage; and, Experience in working with people from different cultural background is an advantage.</li><li>Knowledge: Knowledge of and experience in clinical nursing. Knowledge of principles of preventive care and disease control.</li><li>Computer literacy: MS Office suite (Word, Excel, Access)</li><li>Skills:<ul><li>Capacity to work effectively and harmoniously within people at different levels within and outside organization and with colleagues from varied cultures and professional backgrounds;</li><li>Candidate should be highly motivated with dynamic personality and the ability to work under pressure to meet deadlines;</li><li>Ability to draft correspondence and communicate effectively;</li><li>High level of computer literacy (MS Office Word, Excel and Outlook); experience in handling web-based management system;</li><li>Ability to analyse and interpret source information and data; capable of designing, reviewing and revising business processes to achieve efficiency;</li><li>Strong organizational and planning skills;</li><li>Excellent time management skills;</li><li>Excellent verbal and written communication skills in all three languages (Arabic, French, English);</li><li>Attention to details and problem-solving skills;</li><li>Capacity to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds.</li></ul></li><li>Languages: All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, For all applicants, fluency in French, and english is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.<h2>Values</h2>All IOM staff members must abide by and demonstrate these five values:<ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 1</h2><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2, if with direct reports</h2><ul><li>Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision: Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>

Naukri Gulf

Head of Programme Danish Refugee Council

On-site - Tunisia - Tunis 24 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Your main duties and responsibilities will be:Programming Strategy & Development<ul><li>Constant in-depth analysis of humanitarian context, trends, gaps, challenges and opportunities</li><li>Participate in country level strategic planning, lead the annual review process and contribute to the sustainable management of program with a continual eye to new program development that addresses displacements and meets the needs of beneficiaries</li><li>As a key pillar of the overall country strategy, develop/define the country programming strategy designing process in a collaborative way in order to ensure program appropriateness and accountability among the country program team.</li><li>Write/Review and monitor the Program Strategy document based upon a clear needs/evidence driven approach, DRC s core expertise and a large stakeholders analysis</li><li>Foster synergies between program areas and promotes an integrated approach</li><li>Support the strong integration of protection throughout all humanitarian initiatives and ensure adherence to Sphere standards or any other international standards when relevant</li><li>Support the integration of gender mainstreaming across all programs</li><li>Facilitate assessment and rapid response in any humanitarian situation, with written report and recommendation to initiate and setup relevant emergency projects if a response is decided on</li><li>Keep abreast and engage with the Durable Solutions Architecture and ensure DRC is well represented in these fora.</li><li>Advocate about DRC s program with government, donors, and humanitarian stakeholders, in cluster meetings, workshops, conferences and in other relevant fora</li></ul>Program Implementation & Coordination<ul><li>Provide oversight, guidance and leadership to all aspects of program development and implementation, including ensuring timely reporting, compliance and quality utilizing routine monitoring and feedback into program implementation</li><li>Ensure effective and transparent budget follow up, planning and use of financial resources in compliance with DRC and donor policies and priorities</li><li>Develop a close and productive working relationship with Area Offices to ensure that all aspects of programs are implemented to maximum affect and compliant with DRC and donor regulations.</li><li>Ensure grant Kick Off and Close Out meetings are systematically taking place</li><li>Ensure regular grant review meetings are taking place and red flags are discussed and actioned upon</li><li>Effectively stay abreast of donor policies, procedures, rules and regulations</li></ul>Program Monitoring, Evaluation, Accountability and Learning<ul><li>Ensure the implementation of effective and participatory program Monitoring, Evaluation, Accountability and Learning strategies at all levels of the DRC s program in country</li><li>Ensure that all projects contribute to measuring impact and are in line with DRC s country strategic plan</li><li>Ensure quality programming by coordinating the technical support provided by the Regional Office and HQ, by developing M&E tools and indicators and other quality improvement initiatives</li><li>Adopt an evidence-based approach that see the dissemination of lessons learned and best practices within DRC country and Region teams, to donors and to other stakeholders when relevant in order ensure synergetic programming and cross-program collaboration in ALT and in the whole region</li><li>Supervise monitoring and evaluation of the operations to ensure the overall implementation is in accordance with agreed work plans, donor agreements and humanitarian accountability framework</li><li>Ensure Information Management is embedded with DRC program and data are managed in a confidential manner</li></ul>Fundraising, Grant proposals writing & reporting processes<ul><li>Ensure up to date donor mapping and pursue funding opportunities in all DRC competence areas, and coordinate the capacities of the program managers and SMT to identify and materialize opportunities</li><li>Lead in the design of programs to input into potential proposals.</li><li>Review final reports and authorize on proposals to be submitted to external donors and HQ</li></ul>Program staff Management and Capacity Building<ul><li>Effectively manage the program team in the coordination office in Tunis: Project Development and Quality Manager, Protection Manager, Humanitarian Mine Action Operation, ECREC Manager, Partnership Coordinator and the Program Trainee</li><li>Ongoing development of team composition and structure to ensure that is fit for purpose, develop Job descriptions/Terms of Reference, follow up program staff related recruitment processes and orientation of staff. Proactively seek to increase the numbers of national staff members in the Programs team.</li><li>When needed, draft and/or review scopes of work to hire and manage technical consultants, including review for technical efficacy and contract budget</li><li>Development of overall staff competence through leadership, training and coaching of technical and management key program staff</li><li>Conduct annual staff performance reviews</li></ul>Donor liaison, Partnerships and Representation<ul><li>Represent DRC s program to funders and potential donors</li><li>Cultivate key relationships that enhance DRC s visibility, credibility in ALT</li><li>Frequent travel for direct support to field sites, representation and identification of opportunities for organizational growth in the competence areas profit, independent, rights-based refugee organization.</li><li>Review and oversee implementation of the CSO partnership strategy and promote localization agenda within DRC.</li><li>Identify local NGOs/partners and develop partnership with relevant and complementary partners.</li></ul></div></section><section>Desired Candidate ProfileAt least Minimum 7-8 years of progressively responsible experience in program management, leadership, and design in countries of conflict or post-conflict, including working on protection and mine action programmes. Moreover, we also expect the following:<ul><li>Minimum 4 years of experience working in managing emergency operations, including 2 years at senior management level and at least 2 years in the Middle East/North Africa.</li><li>Demonstrated experience and skill in proposal development, budget development, program implementation, monitoring and evaluation.</li><li>Demonstrated experience in managing migration programmes and cross-border programming.</li><li>Proven experience in effectively coordinating with National Governments, International and National NGO partners and a variety of working with and coordinating with a variety of donors including SDC, ECHO, DANIDA, UN agencies, EU FPI and DG.</li><li>Demonstrated commitment to apply an age, gender and diversity (AGD) and Conflict Sensitive approach to programming.</li><li>Proven experience in managing integrated programs as well as capacity building.</li></ul>In this position, you are expected to demonstrate DRC five core competencies:<ul><li>Striving for excellence: You focus on reaching results while ensuring an efficient process.</li><li>Collaborating: You involve relevant parties and encourage feedback.</li><li>Taking the lead: You take ownership and initiative while aiming for innovation.</li><li>Communicating: You listen and speak effectively and honestly.</li><li>Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.</li></ul></section>

1 to 5 years Naukri Gulf

Purchasing Assistant.

On-site - Tunisia - Tunis 20 August 2026

Logistics, Supply Chain & Procurement

Ready to enter the exciting world of B2B services? Discover VEO Worldwide, your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe. Our adventure began when NOZ, the European leader in clearance sales, started expanding into Eastern Europe and Africa in 2006. We were immediately inspired by their vision and dynamism. At VEO, we are committed to finding innovative solutions to help businesses make the most of their unsold stock, such as past-season collections, short-dated products, and canceled orders. Efficiency is our watchword! And that's not all: we have offices in 9 countries, and we are delighted to announce the opening of a new office in India in 2024! Join us and become part of a team committed to values such as dedication, transparency, solidarity, continuous improvement, and competence. These values are not just words; they guide everything we do. Let's make a difference together! We are looking to strengthen our team in Sousse and are recruiting a French-speaking Desired Candidate ProfileHolder of a university degreeA good level of French (minimum B2 / C1)Desired experience in a similar positionExcellent telephone skills and a strong sense of serviceOrganized, detail-oriented, and rigorousHaving an analytical/versatile mindTeamworkStress managementKnowledge of Excel will be necessary.SAP will be a plus

1 to 3 years Naukri Gulf

Customer Relations Advisor

On-site - Tunisia - Tunis 7 August 2026

Customer Service

Activities<ul><li>Provide telephone and in-person reception for customers at the company's headquarters.</li><li>Contact customers to organize the delivery of their new TotalEnergies Fleet Card and ensure follow-up of distribution appointments.</li><li>Respond to customer inquiries regarding cards.</li><li>Support customers in the migration project to the new TotalEnergies Fleet Card and answer their questions.</li><li>Ensure rapid and efficient processing of requests received through various contact channels.</li><li>Ensure administrative follow-up of requests and updating of customer files.</li><li>Contribute to customer satisfaction and loyalty by providing responses adapted to their needs.</li><li>Contribute to the establishment, update, and monitoring of the dashboard for the migration project to the new TotalEnergies Fleet Card.</li><li>Depending on the department's activity, the position holder may also handle customer requests concerning the various activities of TotalEnergies Marketing Tunisie.</li></ul>Desired Candidate ProfileA two- or three-year post- secondary degree in business, management, customer relations, or a related field is required. Prior experience in customer relations, customer service, or reception is preferred. Excellent oral and written communication skills are essential. A strong customer service orientation, active listening skills, and a solution-oriented approach are required. Proficiency in office software and Power BI experience are desirable. The ability to track key performance indicators and generate reports is also required. Rigor, organization, responsiveness, and a team-oriented approach are essential.

1 to 3 years Naukri Gulf

Junior Email Coordinator

On-site - Tunisia - Tunis 19 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Use marketing toolsets to set up campaigns, promotions, and landing pages. Help drive profitable revenue growth through set up of personalized and relevant email messaging to customers in 22 locales across Europe and Asia Pacific regions. Coordinate the end-to-end execution of email campaigns, collaborating with a cross functional team including creative design and website merchandising to ensure cohesive experiences. Setting up A/B testing on various email campaigns to continually refine and optimize our program. Ensure that all email campaigns are carried out within the time defined in the emailing plan, respecting all the Marketing Mix variables defined by the Email Marketing Manager: price, product, targeting, and communication content. Ensure all campaigns are aligned with overall company strategy, branding, marketing, and sales goals. Ensure that campaigns are accessible and functional on PCs and mobile devices. Compile Email Specific reports highlighting email KPIs, best-selling items, and popular searched products.</div></section><section>Desired Candidate Profile<ul><li>1-3 years of marketing, communications, or related experience</li><li>Email marketing experience is a plus.</li><li>Business Fluent in English written and spoken (another language is welcome)</li><li>Good MS Office skills, especially Excel skills</li><li>High level of communication skills both verbal and written</li><li>Excellent organizational skills and ability to prioritize work in a fast-paced, results-driven environment.</li><li>Flexibility, open-mindedness, and strength of proposal</li></ul></section>

1 to 7 years Naukri Gulf

Specialist Performance Controller

On-site - Tunisia - Tunis 5 June 2026

Accounting, Finance & Banking

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Maintains and plans the cost center and cost object structure for internal projects according to the requirements of related functional departments within the area of responsibility - Calculates performance rates on cost center level as baseline for pre/concept/series development projects - Performs cost center planning within the area of responsibility - Delivers input for customer project calculation - Checks and controls planning adherence of related functional departments (including back-office functions, where existing) - Monitors actuals on cost center level on a regular basis (plan vs. actuals) and highlights deviations towards the respective functional units - Performs cash controlling (incl. evaluation of investment decisions) - Performs regular standard reporting of relevant KPIs within the area of responsibility and ad-hoc controlling related requests - Supports Accounting department by assigning the correct cost objects to the related cost centers or Business Plans</div></section><section>Desired Candidate Profile<ul><li>Bachelor's or Master's degree (Bac+3 to Bac+5) in Finance or a related field.</li><li>Acceptable level of English (B1+).</li><li>Ability to interpret numerical and financial data.</li><li>Strong analytical and organizational skills, with attention to detail.</li><li>Ability to identify discrepancies and variances.</li><li>Capability to propose corrective actions and improvements.</li><li>Strong organizational skills and ability to prioritize tasks effectively.</li><li>Discretion and commitment to confidentiality.</li><li>Ability to work independently and perform under pressure.</li><li>Proficiency in Microsoft Excel.</li></ul></section>

2 to 5 years Naukri Gulf

Specialist Performance Controller

On-site - Tunisia - Tunis 5 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> </div> <div> Job Description - Maintains and plans the cost center and cost object structure for internal projects according to the requirements of related functional departments within the area of responsibility - Calculates performance rates on cost center level as baseline for pre/concept/series development projects - Performs cost center planning within the area of responsibility - Delivers input for customer project calculation - Checks and controls planning adherence of related functional departments (including back-office functions, where existing) - Monitors actuals on cost center level on a regular basis (plan vs. actuals) and highlights deviations towards the respective functional units - Performs cash controlling (incl. evaluation of investment decisions) - Performs regular standard reporting of relevant KPIs within the area of responsibility and ad-hoc controlling related requests - Supports Accounting department by assigning the correct cost objects to the related cost centers or Business Plans </div> <div> Qualifications and Experience <ul> <li>Bachelor's or Master's degree (Bac+3 to Bac+5) in Finance or a related field.</li> <li>Acceptable level of English (B1+).</li> <li>Ability to interpret numerical and financial data.</li> <li>Strong analytical and organizational skills, with attention to detail.</li> <li>Ability to identify discrepancies and variances.</li> <li>Capability to propose corrective actions and improvements.</li> <li>Strong organizational skills and ability to prioritize tasks effectively.</li> <li>Discretion and commitment to confidentiality.</li> <li>Ability to work independently and perform under pressure.</li> <li>Proficiency in Microsoft Excel.</li> </ul> </div> <div> </div></div></section>

2 to 7 years Naukri Gulf

Water and Environment Technical Coordinator

On-site - Tunisia - Tunis 30 July 2026

Engineering

To achieve its 2 strategic plan through its three interconnected impact areas, UN-Habitat proposes policy and legislation as one of the main drivers of the theory of change. In addition to that, one of the most pressing issues in Tunisia today is the environmental and water management challenge. At the national level, in recent years, Sejnane has experienced several unpredictable events that have disrupted planning and required adaptive responses. Tunisia has faced significant climate variability, with 2023 recorded as the driest years in over a decade, according to the National Institute of Meteorology. Rainfall levels dropped to 60% below seasonal averages in some northern regions, including Bizerte Governorate, where Sejnane is located. This severe drought contributed to a national water crisis, with dam reservoirs falling below 30% capacity. In response, the Ministry of Agriculture implemented water rationing measures, restricting agricultural irrigation and limiting water access in both rural and urban areas. At the same time, institutional challenges affected the stability of infrastructure development. Government reshuffles between 2023 and 2024 disrupted public sector partnerships and delayed project approvals. Administrative turnover within national and local agencies created procedural bottlenecks affecting technical and financial clearances of infrastructure projects. These factors have made it difficult to accurately assess and respond to evolving challenges in the water, sanitation, and hygiene (WASH) sector in Sejnane. Within this context, the project Sejnane in Action: Citizens and Municipality Together for Clean Water and Zero Waste aims to support the municipality in identifying and implementing practical and sustainable technical solutions, including rainwater harvesting systems, to improve water availability and resilience. Reporting Line The Individual Contractor will work under the direct supervision of the Head of Office, UN-Habitat Tunisia, and will collaborate closely with: Project team members Municipality of Sejnane Relevant national and local stakeholders Duties and Responsibilities The Individual Contractor will perform the following functions on a regular and ongoing basis as part of the project team: 1. Technical Design and Planning Support Contribute to the preparation and refinement of workplans for rainwater harvesting activities Provide technical inputs to the design of rainwater harvesting systems, including sizing, layout, and specifications Support the preparation and review of Bills of Quantities (BoQ) and technical documentation 2. Implementation Support Provide technical guidance during the implementation of rainwater harvesting systems Support troubleshooting and adjustment of design based on site conditions Participate in technical discussions related to construction and installation activities Provide limited technical guidance during the initial operational phase, including early-stage troubleshooting and system adjustments, as required 3. Technical Advisory and Coordination Provide ongoing technical advice to project team and stakeholders Support coordination with municipal authorities and technical counterparts Participate in meetings, workshops, and consultations as required 4. Capacity Building Provide technical guidance and knowledge sharing to local stakeholders Support training activities related to system installation, operation, and maintenance Provide practical guidance to local stakeholders during the initial operation phase to support proper system use and basic troubleshooting 5. Knowledge Contribution and Reporting Support Contribute technical inputs to project reports and documentation Share lessons learned and practical recommendations based on implementation experience Provide inputs related to initial system performance and operational challenges to inform project reporting and future interventions Note: UN-Habitat Tunisia Office will obtain the relevant data and reports from the local counterparts as much as possible and share them with the Individual Contractor.Desired Candidate ProfileAdvanced university degree (master s degree or equivalent) in engineering, environment or related field is required. A first-level university degree, combined with additional two years of relevant experience may be approved in lieu of the advanced university degree. A minimum of two years of progressive experience in the field of water management and environment is required. Knowledge of Japanese technologies on rainwater harvesting is an asset. Experience in the design, technical specification, and/or implementation support of decentralized or small-scale rainwater harvesting systems (such as rainwater harvesting systems for human consumption utilizing impermeable liner or similar technologies) at community level is considered a strong asset. Demonstrated experience in providing practical technical guidance across multiple project phases, including design, planning, and implementation, is desirable. Languages Fluency in spoken and written English is required. Knowledge of Japanese is desired.

Naukri Gulf

Administrative and Payroll Officer

On-site - Tunisia - Tunis 12 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">EY is currently bringing together nearly PHONE_NUMBER associates and employees worldwide in more than 154 countries. Thanks to this network, whose level of integration and international scope are guarantees of the same excellence worldwide, EY is strengthening its position as a global leader in Audit, Consulting, Transactions, Tax, and Law.We grow talent so that, together, they support organizations towards sustainable growth. And our commitment to our teams starts with this promise: whatever your journey with us, the EY experience lasts a lifetime.At EY, we shape the future with confidence by supporting our clients through today's challenges and tomorrow's opportunities. Joining EY means integrating a dynamic, demanding, and formative environment where your contribution has a real impact.As part of the strengthening of our CBS (Core Business Services) department, we are recruiting an Administrative and Payroll Officer to join our Administration & Payroll team.Your roleWithin the administrative team of the CBS department, you will be a key player in the smooth running of internal operations, by ensuring reliable, rigorous administrative management that complies with EY requirements and current regulations.Your main missions:<ul><li>Ensure daily administrative management (employee files, archiving, document tracking)</li><li>Participate in the monitoring of administrative HR processes (starters, leavers, leave, absences)</li><li>Contribute to the preparation and monitoring of payroll elements</li><li>Guarantee the reliability and updating of administrative data</li><li>Act as an interface with internal teams (HR, Finance, Management)</li><li>Participate in the continuous improvement of administrative tools and procedures</li><li>Ensure compliance with the labor code and regulatory obligations</li></ul></div></section><section>Desired Candidate ProfileDiploma Bac+3 or equivalent in management, administration, or HR1 to 3 years of experience in a similar positionAt least one year of experience in payroll managementGood command of administrative tasksGood knowledge of Tunisian labor lawProficiency in the Microsoft Office SuiteKnowledge of Sage Paie is an assetYour assets to succeed at EY<ul><li>Rigor, organizational skills, and reliability</li><li>Analytical mindset and attention to detail</li><li>Ability to manage priorities in a dynamic environment</li><li>Excellent interpersonal skills and customer service orientation</li><li>Team spirit and discretion</li></ul></section>

Office boy Jobs - Tunis Tunisia

Production Supervisor

Customer Support Agent DACH Market

Credit Maintenance Analyst United States Citigroup

Team Leader

Team Leader

Team Leader

Team Leader

Credit Collection

Specialist Test Technology Engineer

Data Analyst

Relay Testing Engineer

Migration Health Nurse

Head of Programme Danish Refugee Council

Purchasing Assistant.

Customer Relations Advisor

Junior Email Coordinator

Specialist Performance Controller

Specialist Performance Controller

Water and Environment Technical Coordinator

Administrative and Payroll Officer

Site Owners

Employers

Job Seekers

Office boy Jobs - Tunis Tunisia

Receive email alerts for Office boy Jobs jobs