Program Officer Jobs in Tunisia
426 Jobs Found
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Activities: Conduct studies, design, 3D modeling, and drafting of mechanical/automated systems according to client requests, in compliance with specifications and applicable standards. Technically review and/or approve deliverables (3D models, technical drawings, design reports, quality documents). Write specifications, technical manuals, and prepare documentation. Under the supervision of the line manager, manage assigned projects with local and/or international teams. Monitor and validate daily progress according to the schedule established with the line manager. Ensure effective communication with clients, colleagues, and the line manager. Guarantee client satisfaction in terms of quality and deadlines. Ensure proper reporting to the line manager and the design coordinator. Propose and implement innovative solutions to improve methodologies and work tools. Establish procedures and technical documentation (work instructions, lessons learned). Comply with site HSE guidelines.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Context and environment: Continuous interaction with SHD and team colleagues to converge on the best technical solutions. Project-based work / Milestones, deliverables, validation, design cycles, deadlines / Multidisciplinary approach, culture of innovation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Purpose: To ensure the smooth execution of projects under their responsibility to guarantee the achievement of QCD (Quality, Cost, Delivery) objectives, in liaison with the client and in coordination with the line manager. To ensure the implementation of Hutchinson products and the design of mechanical systems in accordance with applicable specifications and standards, and in liaison with Hutchinson Group employees and the local team.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required profile</font></font></h2><p><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Academic Level</font></font></u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : BAC + 5: Mechanical Engineer or equivalent.</font></font></p><p><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional experience</font></font></u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Required as needed</font></font></p><p><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills</font></font></u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Advanced Mechanical Design / Theoretical and practical knowledge in mechanics. Proficiency in design tools: CATIA (3D, GSD), SolidWorks.</font></font></p><p><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages</font></font></u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : French, English</font></font></p><p><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral Skills</font></font></u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : Autonomy, attention to detail, sense of responsibility and commitment; rigor, organizational skills, excellent analytical and synthesis skills; interpersonal skills and ability to work in a team; cross-functional communication: client, colleagues, SHD; a taste for innovation, adaptability and flexibility; critical thinking, proactive and persuasive.</font></font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for project performance measurement Quote, development, and series project calculations from RFQ to EOP Collects and challenges input from involved functions and interfaces Provides advice to project managers on changes and risks Analyses project profitability and reports necessary provisions to the manager in the event of imminent losses Business partner to accounts and project managers Consolidates project P&Ls to account P&Ls Supports project managers, e.g., in margin booster activities Controlling hub of the accounts to all other functions Interface to accounting Interface to functional controlling, esp. for project-based budgeting Project controlling infrastructure Maintains standard calculation parameters Develops and maintains calculation methods Develops and maintains calculation tools</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Min 3 years in financial controlling</li><li>University Degree</li><li>Excellent English communication level (C1)</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><p></p></section>
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<span></span><p><span>Our Chemist is responsible for performing physical and chemical testing in support of the site Quality Assurance/Quality Control (QA/QC) program.</span><span>The lab operates 24 hours per day, 7 days per week. <strong>This position is a third shift position M-F from 10:00 PM to 7:00 AM.</strong></span></p><br>
<strong><span>Responsibilities: </span></strong>
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<p><span>Perform physical and chemical testing of raw material, packaging material, in-process and finished product in accordance with standard procedures. Approves materials and products based on test results</span></p><br>
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<p><span>Participate in investigations to identify root cause and recommend corrective and preventive actions</span></p><br>
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<p><span>Apply appropriate methodologies and data interpretation techniques to assist in overcoming difficulties and promote continuous improvement.</span></p><br>
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<p><span>Maintain the laboratory quality assurance systems to assure validity of data and troubleshoot basic instrument problems</span></p><br>
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<p><span>Perform or assist vendors in the installation qualification (IQ), operational qualification (OQ) and performance qualification (PQ) of laboratory instruments and equipment. Conducts lab verification of instruments</span></p><br>
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<p><span>Use laboratory safety equipment and understand precautions in handling reagents and disposal of chemical waste according with local environmental regulations</span></p><br>
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<p><span>Develop in depth knowledge of how to operate analytical instruments and other standard laboratory equipment relevant to job responsibilities</span></p><br>
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<p><span>Understand and accurately follow written lab procedures, global methods, local methods and published standard sources</span></p><br>
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<p><span>Develop in depth knowledge of how to calibrate and maintain analytical instruments and the use of analytical reference standards relevant to job description</span></p><br>
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<p><span>Prepare positive release documentation including analytical lab reports and certificates of analysis</span></p><br>
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<strong><span>Required Qualifications:</span></strong>
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<p><span>Bachelor's degree in Chemistry, Analytical Chemistry, Biochemistry, or related technical field</span></p><br>
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<p><span>A minimum of 0 - 2 years experience in an Analytical lab, or pharmaceutical, medical device, cosmetic or consumer products industries</span></p><br>
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<p><span>Proven proficiency in laboratory skills with training in chemistry</span></p><br>
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<p><span>Knowledge of Microsoft Office Suite</span></p><br>
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<p><span>Willing to work third shift M-F</span></p><br>
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<strong><span>Preferred Qualifications: </span></strong>
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<p><span>Excellent interpersonal, communication skills, and ability to work in a team environment</span></p><br>
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<p><span>Strong multitasking skills in a fast paced, changing environment</span></p><br>
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<p><span>Attention to detail</span></p><br>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Activities: Conduct studies, design, 3D modeling, and drafting of mechanical/automated systems according to client requests, in compliance with specifications and applicable standards. Technically review and/or approve deliverables (3D models, technical drawings, design reports, quality documents). Write specifications, technical manuals, and prepare documentation. Under the supervision of the line manager, manage assigned projects with local and/or international teams. Monitor and validate daily progress, adhering to the schedule established with the line manager. Ensure effective communication with clients, colleagues, and the line manager. Guarantee client satisfaction in terms of quality and deadlines. Ensure proper reporting to the line manager and the design coordinator. Propose and implement innovative solutions to improve methodologies and work tools. Implement procedures and technical documentation (work instructions, feedback reports). Comply with site HSE guidelines. Context and Environment: Continuous interaction with SHD and team colleagues to converge on the best technical solutions. Project-based work / Milestones, deliverables, validation, design cycles, deadlines / Multidisciplinary approach, culture of innovation. Purpose: To ensure the smooth execution of projects under their responsibility to guarantee the achievement of QCD (Quality, Cost, Delivery) objectives, in liaison with the client and in coordination with the line manager. To ensure the implementation of Hutchinson products and the design of mechanical systems in accordance with applicable specifications and standards, and in liaison with Hutchinson Group employees and the local team.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Academic Level: Master's degree (BAC + 5): Mechanical Engineering or equivalent. Professional Experience: Required depending on the needs. Technical Skills: Advanced mechanical design / Theoretical and practical knowledge of mechanics. Proficiency in design tools: CATIA (3D, GSD), SolidWorks. Languages: French, English. Soft Skills: Autonomy, attention to detail, sense of responsibility and commitment. Rigor, organizational skills, excellent analytical and synthesis skills. Interpersonal skills and ability to work in a team. Cross-functional communication: Client, colleagues, SHD. A taste for innovation, adaptability and flexibility. Critical thinking, proactive and persuasive.</font></font></p>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>Are you passionate about leading people, scaling automation, and enabling Citizen Development & AI adoption across a global organization?</p><br><p>As Team Leader – RPA & Citizen Development, you lead a cross-functional team consisting of two roles: 'AI & Citizen Development Community Enablers' and 'RPA Developers'. You are accountable for both sides of our transformation: the technical delivery of automation and AI solutions, and the community, enablement, and change that make adoption stick. You set direction, remove blockers, and grow your people — while keeping delivery scalable, governed, and aligned with the business.</p><br><p><strong>1. Team leadership & people development</strong></p><br><ul><li>Lead, coach, and grow a team of AI Community Enablers and RPA Developers; set goals, give feedback, and support career development.</li><li>Build a collaborative, high-ownership team culture with a startup spirit inside a global organization.</li><li>Plan capacity, prioritize the backlog, and balance technical delivery for both RPA solutions and community and enablement work.</li><li><strong>Lead with an outcome focus: drive developers to deliver fast, while using sound technical judgment to ensure quality and depth don't suffer in the process.</strong></li><li><strong>Continuously improve your team and its processes — grow your people's skills and sharpen how the team delivers value, rather than settling for the status quo.</strong></li></ul><p><strong>2. Delivery & technical oversight</strong></p><br><ul><li>Own end-to-end delivery of the team's automation (Microsoft Power Platform / UiPath) and AI use cases and initiatives, from intake to deployment and support.</li><li>Ensure solution quality, reusability, and maintainability through standards and potentially a future component/solution marketplace.</li><li>Steer the citizen development toolkit and tech stack (Microsoft Power Platform, 365 Copilot, and more) together with your team and experts from other teams.</li><li><strong>Bring deep, hands-on understanding of RPA and Citizen Development tools to challenge and improve your developers' technical approach and design decisions.</strong></li></ul><p><strong>3. Strategy, stakeholders & governance</strong></p><br><ul><li>Translate the RPA, AI and Citizen Development strategy into a concrete roadmap and measurable outcomes.</li><li>Act as a key point of contact toward business leaders, IT, and InfoSec for RPA and Citizen Development; clarify and prioritize incoming requests.</li><li>Ensure governance, compliance, and responsible AI/data standards are embedded in how the team works.</li></ul><p><strong>4. Adoption, improvement & scaling</strong></p><br><ul><li>Drive the community, training, and change initiatives that maximize adoption, impact, and sustainability.</li><li>Identify opportunities to improve tools, processes, delivery models, and governance</li><li>Explore new technologies in AI, RPA, Power Platform, and intelligent automation</li><li>Identify what to scale across the company and where to reuse existing solutions.</li><li>Report progress, value, and pipeline transparently to management.</li></ul><br><br>Qualifications and Experience<p><strong>Must-have </strong></p><br><ul><li>Leadership experience (team lead, project/program lead, or similar), with a track record of growing people.</li><li>Experience with UiPath and/or Microsoft Power Platform.</li><li>Strong business-to-technical translation skills and stakeholder management across business and IT.</li><li>Good communicator and storyteller, able to make complex topics simple and actionable.</li><li>Organizational and prioritization skills; comfortable steering parallel delivery and enablement tracks.</li><li><strong>Outcome-oriented, with the judgment to balance delivery speed against technical soundness.</strong></li><li><strong>Intrinsically motivated to innovate and improve — your team, its processes, and yourself.</strong></li><li><strong>A commitment to staying up to date: in the fast-paced world of AI and automation, keeping current is a non-negotiable must.</strong></li></ul><p><strong>Nice-to-have</strong></p><br><ul><li>Experience scaling automation/AI programs across a large or global organization.</li><li><strong>Hands-on background with our core tool set: UiPath, Microsoft Power Platform (</strong>Copilot Studio, Power Automate, Power Apps, Power BI)<strong>, and Microsoft 365 Copilot, plus Generative AI more broadly — ideally as a former pro maker yourself — so you can credibly challenge and improve your developers' work.</strong></li><li>Knowledge of governance topics (responsible AI, data ethics, GDPR) and enterprise IT/InfoSec processes.</li><li>Programming/scripting awareness (Python, VBA) and API/database integration.</li><li>Certifications in Microsoft Power Platform, UiPath, or AI/Automation tools.</li><li>Experience with change management, digital adoption, or community building.</li></ul><p><strong>Benefits</strong></p><br><ul><li>You'll lead a cross-functional AI and automation team with a startup spirit inside a global automotive supplier.</li><li>You’ll shape how LEONI scales AI, RPA, and citizen development.</li><li>Your work can directly impact thousands of employees worldwide.</li><li>Freedom to shape the team, propose tech stack improvements, and how the transformation is delivered.</li><li>Environment that values initiative, experimentation, and scalability.</li><li>Room to grow, shape your role, and bring your own ideas to life.</li><li>Opportunities for role-related certifications.</li></ul><p>Hybrid/remote flexibility with occasional global travel</p><br><br> </div>
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Result of Service<br>The consultant will contribute to the preparation of interior design plans for the homes built and distributed by the government to vulnerable families with a member who has a disability. The homes were constructed as part of the National Social Housing Program. The renovation work will focus on adapting these housing units to the specific type of disability. This will be done in consultation with UN-Habitat, the Tunisian Ministry of Equipment and Housing.<br> Work Location<br>Tunis, Tunisia<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Organizational Setting The mandate of the UN-Habitat Sub-Regional Office in Tunisia is to provide policy advice, technical cooperation and capacity building, especially to empower and support the most vulnerable populations. In line with the key impact area of UN-Habitat's Strategic Plan 2026 - 2029 by identifying SDG localization and participatory multilevel governance as one of its key means of implementation. With a focus on delivering adequate housing, basic services and land for all, the Strategic Plan recognizes that accelerating the 2030 Agenda requires stronger multilevel governance collaboration, inclusive governance systems that engage communities, and the scaling up of local and regional solutions to drive systemic transformation. Tunisia is home to more than 500,000 Persons with different types of disabilities. People with disabilities experience multiple and intersecting forms of social, economic, and political exclusion, which leads to deprivation in access to education, clean water and sanitation, shelter, and waste of human and productive potential. The strains of institutional (affordable housing, services, land rights), structural (gender, age, ethnicity), and spatial (regional imbalance, mobility, congestion, recreation) inequalities are pushing the vulnerable, marginalized, and impoverished into intergenerational cycles of exclusion. People with disabilities are often not ‘planned for’ as the default intended users and inhabitants of cities and their public spaces, which is reflected in the planning, designing, and maintenance of urban spaces and facilities. This is exacerbated by the lack of participatory and people-centric planning processes, as well as the limitation of accurate disaggregated sex and disability data, especially concerning women and girls with disabilities. There is a limited sensitization, awareness, and technical capacity in understanding the diverse requirements of Persons with disabilities, and how these requirements would be incorporated in the urban development agenda. This holds both in the public sector as well as among private sector players involved in ground-level housing implementation in the country. The Specific Program for Social Housing led by the government of Tunisia aims to eradicate 10,000 rudimentary dwellings and replace them with decent housing, noting that 7,353 dwellings have so far been delivered to beneficiaries, in addition to the distribution of 13,400 social housing units and lots. This specific program does not accommodate the universal needs of the People with disabilities. For this reason, the project has identified two main pilot areas which require attention and intervention of the project. Reporting Line The consultant will be working under the direct supervision of the Head of Tunisia office Duties and Responsibilities Under the overall supervision of the Head of UN-Habitat Tunisia office in close coordination with the project team and Ministry of Equipment and Housing team, the expert will prepare the interior design of housing, propose the improvement of the access to the house unit and the installation of external equipment. The consultant will undertake the following duties and responsibilities: 1. Housing Assessment and Accessible Interior Design Plan for the Beneficiary • Conduct an assessment of the beneficiary’s housing situation and how it meets the needs of the person with a disability • Develop an interior design plan for the house to make it suitable for the beneficiary's mobility and access. 2. Coordination and Oversight of Accessibility Modification Works and Implementation Activities Planning and Coordination of Accessibility Works • Liaise with contractors, suppliers, and relevant stakeholders. • Schedule and coordinate all approved housing modification activities. Monitoring and Quality Assurance of Implementation • Supervise the progress of works to ensure compliance with the approved design and accessibility requirements. • Conduct inspections and verify that completed modifications meet the beneficiary’s mobility and access needs. 3. Capacity Building on Inclusive Design Standards for Different Types of Disabilities Develop and Deliver Training on Disability-Specific Design Standards • Provide training on accessibility and universal design principles for different disability types (physical, visual, hearing, intellectual, and psychosocial disabilities). • Adapt training materials to the needs of beneficiaries and NGOs. Practical Guidance and Awareness Sessions • Conduct workshops and demonstrations on applying inclusive design standards in homes, community facilities, and service environments. • Strengthen the capacity of beneficiaries and NGOs to identify and advocate for accessible and disability-inclusive solutions.<br> Qualifications/special skills<br>An advanced university degree (master’s or equivalent) in Architecture, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. At least 5 years of professional experience in Architecture is required. Experience working with governments and participatory planning processes is desirable. Experience in designing and piloting works for people with disabilities, is desirable.<br> Languages<br>Fluency in oral and written Arabic and French is required. Knowledge of English is an asset.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p>At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. Apply now for: Operations Manager As an Operations Manager at Radisson Hotel Group, you are the orchestrator of exceptional experiences. Your role goes beyond executing the masterplan; it's about balancing strategic focus on guest experience, revenue generation, and achieving commercial results. Key Responsibilities You are an industry expert and a recognized leader with the ability to prioritize a complex and hands-on workload You strive to deliver an experience that is beyond expectation - creating memorable moments for our guests You enjoy the challenge of running our show. It s what makes your heartbeat faster! You will work with Heads of Department to maximize business opportunities and brand reputation, as well as ensuring adherence to legislation, due diligence requirements and managing the hotel budget. As right hand to the General Manager, you will work proactively to ensure guest satisfaction and the smooth running of the hotel As an Operations Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in leading hotel-operations teams with strong problem-solving capabilities</p><p>Proven experience as F&B Director in upscale resort hotel.</p><p>Excellent leadership skills with a hands-on approach and lead-by-example work style</p><p>Personal integrity, with the ability to work in an environment that demands excellence, time and energy</p><p>Flexibility and a positive, Yes I Can! Attitude</p><p>An eye for detail</p><p>Is a creative problem-solver</p><p>Passionate about creating extraordinary service</p><p>Fluency in French English</p><p>Excellent written and verbal communication skills</p><p>Experienced in using IT systems on various platforms</p><p>Excellent Power Point and Excel skills</p>
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<span>We are growing!<br> We are currently looking to hire a Senior IT Business Analyst for our office in Tunisia where you will be based.<br> Who we are: Founded in 2006, today, we’re proud to be a global business.<br> From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries.<br> We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.<br> At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life.<br> We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.<br> What you will be doing You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager.<br> The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs.<br> Those users produce 'requirements' which clearly state the business needs and aligns with business processes.<br> These requirements are used by the IT team or an external supplier to build or modify the system.<br> While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system.<br> The senior IT Business analyst also leads the team of BAs and supporting their daily work.<br> Here, passion, integrity and a “can-do” attitude are always top of mind.<br> Your daily tasks will involve: Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development.<br> This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines.<br> Engage with colleagues across various departments to identify system integration points and dependencies, in addition to developing high level solution proposals for these integrations.<br> This includes identifying and scoping master data, reporting, access, and provisioning requirements.<br> Define and document requirements to the highest standard, including business architecture diagrams, use case definitions and as-is/to-be process and flow charts definitions.<br> Act as team leader for BAs team, oversee their work, set priorities and review their day-to-day activities on projects.<br> Act as the Subject Matter Expert and the Product Liaison to the Tech/Dev and QA teams.<br> Oversee the testing and quality assurance of applications, ensuring they meet performance, security, and usability standards.<br> Collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialist and/or end users, addressing questions and issues related to business applications.<br> Work within agile style reporting projects under direction of the Product Manager.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through effective written and verbal communication.<br> Manage change: working side by side with Product Manager to implement new ideas effectively within the company strategy, influence decisions and change management through collaboration, leadership, and a customer-focused approach.<br> What you will bring along: Bachelor in business computing or MIS / Computer Science + MBA / Software Engineering + MBAs Minimum of 5 years in an IT related field Minimum of 5 years in Business Analysis Experience in Agile (SCRUM) project methodology Experience in project management / tracking tools (Jira, TFS, MS Projects …etc.<br>) Strong technical background and familiarity with development tools and REST APIs.<br> Stakeholder Management Resource and Team Management Team player but with ability to work on own initiative Excellent communication skills and mastering of the English language (written / spoken) Management skills Documentation capabilities</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job description: Senior Software Project Manager (IT Project Manager) Tunis / Sousse</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Location: Tunis</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contract type: Permanent</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">International environment</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join an international IT team and lead strategic projects!</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our IT department expansion, Veo Worldwide Services is seeking an experienced Senior Software Project Manager to lead high-value application projects in an international and multicultural environment. As a key project leader, you will coordinate all stakeholders and ensure the success of development and enhancement projects for critical business applications.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your main tasks</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">IT project management</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing multiple application development or improvement projects simultaneously.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the schedules, priorities, resources and deliverables.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with deadlines, budgets, quality objectives and SLAs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify, anticipate and manage project-related risks.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team coordination</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leading multidisciplinary teams</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure smooth communication between the technical and operational teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Promote collaboration and support the resolution of operational problems.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting & Governance</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor projects using management tools such as Jira, Tempo or equivalents.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce progress reports, KPIs, budgets, risks and action plans.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To actively participate in the continuous improvement of project management processes.</font></font></li></ul></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical environment</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The projects include, in particular:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">CRM (Selligent)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SAP Business Intelligence (Cognos, Talend, SunOpsys)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Oracle, MS SQL and PostgreSQL databases</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Agile Waterfall / V-cycle methodologies</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education: Engineering degree, Master's degree in Computer Science, Information Systems or related field.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 7 years of experience in project management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At least 2 years of significant experience as an IT Project Manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in managing complex IT projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in an international environment is highly valued.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of Agile and/or Waterfall methodologies.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience with Jira, Atlassian, Microsoft Project or similar tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of application environments and software development projects.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of IT processes and best practices in project management.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: minimum level B2.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: minimum level B2.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal qualities</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Natural leadership and ability to unite multidisciplinary teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and stakeholder management skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong analytical and problem-solving skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of organization, autonomy and results orientation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to thrive in a dynamic and multicultural environment.</font></font></li></ul></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Additional advantages</font></font><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">PMP, Prince2 or equivalent certification.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in ERP, CRM or Business Intelligence.</font></font></li></ul></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are growing! We are currently looking to hire a <strong>Senior IT Business Analyst </strong>for our office in <strong>Tunisia </strong>where you will be based. </p> <p> <strong>Who we are:</strong> </p> <p>Founded in 2006, today, we re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. </p> <p>At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world s most iconic premium and luxury brands.</p> <p> <strong>What you will be doing</strong> </p> <p>You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager.</p> <p>The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs. Those users produce 'requirements' which clearly state the business needs and aligns with business processes. These requirements are used by the IT team or an external supplier to build or modify the system. While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system. The senior IT Business analyst also leads the team of BAs and supporting their daily work. </p> <p> Here, passion, integrity and a can-do attitude are always top of mind. Your daily tasks will involve:</p> <ul> <li>Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development. This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines.</li> <li>Engage with colleagues across various departments to identify system integration points and dependencies, in addition to developing high level solution proposals for these integrations. This includes identifying and scoping master data, reporting, access, and provisioning requirements.</li> <li>Define and document requirements to the highest standard, including business architecture diagrams, use case definitions and as-is/to-be process and flow charts definitions.</li> <li>Act as team leader for BAs team, oversee their work, set priorities and review their day-to-day activities on projects.</li> <li>Act as the Subject Matter Expert and the Product Liaison to the Tech/Dev and QA teams.</li> <li>Oversee the testing and quality assurance of applications, ensuring they meet performance, security, and usability standards.</li> <li>Collaborate with QA teams to resolve defects and issues promptly.</li> <li>Provide training and support to systems support specialist and/or end users, addressing questions and issues related to business applications.</li> <li>Work within agile style reporting projects under direction of the Product Manager.</li> <li>Effectively manage stakeholders, subject matter experts, executives, and other internal groups through effective written and verbal communication.</li> <li>Manage change: working side by side with Product Manager to implement new ideas effectively within the company strategy, influence decisions and change management through collaboration, leadership, and a customer-focused approach.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>What you will bring along:</strong> </p> <ul> <li>Bachelor in business computing or MIS / Computer Science + MBA / Software Engineering + MBAs</li> <li>Minimum of 5 years in an IT related field</li> <li>Minimum of 5 years in Business Analysis</li> <li>Experience in Agile (SCRUM) project methodology</li> <li>Experience in project management / tracking tools (Jira, TFS, MS Projects etc.)</li> <li>Strong technical background and familiarity with development tools and REST APIs. </li> <li>Stakeholder Management</li> <li>Resource and Team Management</li> <li>Team player but with ability to work on own initiative</li> <li>Excellent communication skills and mastering of the English language (written / spoken)</li> <li>Management skills</li> <li>Documentation capabilities</li> </ul> <p> <br> </p><p></p></section>
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<span><strong>Job Title: </strong>Goldstar Processing Support Agent - North America (Evening Shift)</span><br><span><strong>Location</strong>: Tunis, Tunisia</span><br><span><strong>Reporting to: </strong>Contact Centre Supervisor</span><br><p><span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span></p><br><p><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br><ul><li><span>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li><li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li><li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li><li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li><li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</span></li><li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li><li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</span></li><li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</span></li><li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</span></li><li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required.</span></li></ul><br><span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span><br><p><span><strong><u>Perks of the Evening Shift</u></strong></span></p><br><ul><li><span>Gain international business exposure and cross-functional experience.</span></li><li><span>Develop valuable communication, problem-solving, and customer service skills in a global environment.</span></li><li><span>Enjoy your mornings free for personal commitments, errands, or appointments.</span></li></ul><br><p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br><ul><li><span><strong>Attention to detail </strong>– strong accuracy, reading, comprehension and listening skills are critical</span></li><li><span><strong>Problem solving skills </strong>- The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li><li><span><strong>Languages </strong>- Excellent English level in written and oral is essential.</span></li><li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</span></li><li><span><strong>Customer Service Focus </strong>- A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li><li><span>A <strong>sense of urgency </strong>and the ability to work in a fast-paced and challenging work environment is essential</span></li><li><span><strong>Excellent organization </strong>and <strong>time-management </strong>skills are also essential</span></li><li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite </strong>of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li></ul><br><p><span><strong><u>What we Offer</u></strong></span></p><br><p><span>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br><ul><li><span>Transportation Support: Shuttle service for a stress-free commute</span></li><li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li><li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li><li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li><li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li></ul><br><p><span><strong><u>Our Hiring Process</u></strong></span></p><br><ul><li><span>Application Review</span></li><li><span>Phone screening (if your profile matches the role requirements)</span></li><li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li><li><span>Final decision</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First: </strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement: </strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented: </strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity: </strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric: </strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong><u>Equal Opportunity Employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br><p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br><p><span>We’re committed to helping shape a better, brighter future—together</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D equivalent.</li><li>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting. Experience in hotel engineering or maintenance a plus.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: Driver s License</li></ul><p></p></section>
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Job : <p>Reporting to the Supply Manager, you will be responsible for monitoring and ensuring the availability and conformity of stock compared to fuel and LPG management standards, and you will comply with regulations regarding safety stock and customs regulations.<br><strong>Main tasks</strong></p><br><br><p>• Prepare and validate sales forecasts over 12 rolling months with the Commercial Departments<br>• Prepare and validate sales forecasts etc…<br>• Ensure the proper use/disposal of residual sales forecasts<br>• Analyze the reliability of sales forecasts and issue the sales forecast reliability indicator<br>• Lead monthly sales forecast monitoring meetings involving operations and commercial departments<br>• Perform recurring IT extractions: sales by item, stock valuation, …<br>• Calculate monthly fuel supply needs<br>• Prepare and plan fuel orders and attend scheduling meetings with the national planner<br>• Ensure supplies by monitoring ship movements and SOTRAPIL schedules<br>• Guarantee needs for tool stocks and safety stocks, and monitor supply budgets<br>• Propose adequate solutions in case of problems (shortages, scarcity, or others…)<br>• Monitor key performance indicators: service rate, stock level, propose and implement action plans in case of deviations<br>• Analyze shortage risks, seek solutions with sales, the Transport department, and the Supply Manager<br>• Analyze logistics flows using various dashboards and propose supply chain optimization actions (supply, sites, transport)<br>• Create and update logistics and financial dashboards<br>• Complete the documentation/procedures for the various SCM steering processes<br>• Provide support for crisis management.<br>• Prepare and follow up on DGH files (decisions and authorizations for Safety Stock transfer, capacity rental, general submissions, safety bonus, etc.) with the Directorate General of Hydrocarbons to comply with current regulations<br>• Prepare and follow up on administrative files (capacity rental, storage, etc…) with various administrations and service providers (DGH, OMMP, STIR, TANKMED, etc…)<br>• Control and validate supplier invoices: STIR, SOTRAPIL, Competitors….<br>• Enter monthly orders for various white products by Site, updating prices in the system<br>• Monitor and archive supply contracts and manage their renewal upon expiration<br>• Centralize and enter physical inventories of remote depots<br>• Establish monthly material balances<br>• Produce monthly reports on petroleum product stock variances, control variances identified after material balances, and alert relevant personnel for correction<br>• Occasionally provide replacement for Supply entity personnel according to the organization defined by the Supply Manager</p><br><br> <br> <br> Required profile : <p>• <strong>Engineer</strong> in <strong>Industrial Engineering</strong>, Supply Chain, or Logistics<br>• <strong>1 to 2</strong> years of experience in Supply & Logistics<br>• <strong>Advanced Excel</strong> and <strong>Power BI</strong> (essential)<br>• ERP (SAP)<br>• Supply Reporting and KPIs<br>• Knowledge of the country's context and regulations regarding fuel supply<br>• Organization, anticipation, responsiveness, and stress management<br>• Listening, communication, availability, and interpersonal skills<br>• Dynamism, rigor, initiative, and adaptability<br>• Cross-functional coordination, analytical and synthesis skills</p><br><br> <br><br> </div>
<p>Transform approved Purchase Requisitions (DA) into Purchase Orders (OA). Send forecasts and Purchase Orders to suppliers and follow up, process ERP alert messages. Enter supplier Goods Receipts (AR) in compliance with the procurement procedure. Follow up with suppliers who have not responded to preventive/curative follow-ups. Communicate with the buyer in case of price changes. Enter receipts in the ERP based on dock entries communicated by the carrier. Verify procurement-related anomalies (outstanding balances, expired products, minimum stock, etc.). Update tracking sheets (orders, stock, follow-ups) for items not managed by the ERP. Alert the Procurement Manager and the UAP Manager in case of significant delay postponements. Advance and communicate new reception deadlines to the UAP Planner according to production priorities. Propose and implement solutions in case of procurement process malfunctions. Participate and lead improvement initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Organization<br>Dynamism and reactivity<br>Negotiation techniques<br>Analytical skills<br>Good interpersonal skills<br>Ethics</p>
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<span>Purpose of the Job
<br></span><p><span><span><span>The Freight Solution Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a freight solution manager at Aramex, you will be the primary point of contact for clients regarding air freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities</span></span></span><span><span><span><span><span>.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li>Cultivate and nurture strong relationships with clients to foster loyalty and retention</li>
<li>Assists CMTs in all Sales and/or shipments that would require a subject matter expert</li>
<li>Analyze customers’ business models, routes volumes, etc. to create / customize solutions using all possible modes of shipping “Air, Land and Sea”</li>
<li>Going on joint sales visits with the CMT team when needed whether to regain lost clients, close new deals, cross sell existing clients, grow existing business, etc.</li>
<li>Support CMTs to resolve customer cases in relation to claims, discrepancies, KPIs performance and assist them to resolve any operational problems</li>
<li>Provide comprehensive freight solutions to clients, addressing their specific requirements and ensuring satisfaction</li>
<li>Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</li>
<li>Collaborate with internal stakeholders to coordinate freight logistics effectively</li>
<li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients</li>
<li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives</li>
<li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc</li>
<li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively</li>
<li>Identify employees with high potential and propose career development plan</li>
<li>Coordinate with the concerned Regional/Global Product Managers on all operational changes and updates needed</li>
<li>Initiate and Implement Freight SOPs across the station</li>
<li>Ensure accurate adoption of CargoWise and maintain integrity in milestone status updates</li>
<li>Collaborate with the regional pricing desk for requests for quotations (RFQs), projects, and tenders as required and</li>
<li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list</li>
<li>Negotiate and reduce costs from suppliers (airlines, sea lines, transportation companies)</li>
<li>Agree with the direct manager on the annual product targets</li>
<li>Ensure product revenue growth is met</li>
<li>Take all necessary measures when possible, to reduce cost without compromising quality and standards</li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</span></span></span></li>
<li><span><span><span>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</span></span></span></li>
<li><span><span><span>Proven experience in customer service and managing key business clients.</span></span></span></li>
<li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li>
<li><span><span><span>Excellent written communication skills.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Problem Solving And Critical Thinking<br>
</div>
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<span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>
<h2 class="h5">Job description</h2>
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<p>We are growing! We are currently looking to hire a <strong>Senior IT Business Analyst </strong>for our office in <strong>Tunisia </strong>where you will be based. </p><br><p><strong>Who we are:</strong></p><br><p>Founded in 2006, today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients. </p><br><p>At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.</p><br><p><strong>What you will be doing</strong></p><br><p>You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager.</p><br><p>The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs. Those users produce 'requirements' which clearly state the business needs and aligns with business processes. These requirements are used by the IT team or an external supplier to build or modify the system. While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system. The senior IT Business analyst also leads the team of BAs and supporting their daily work. </p><br><p> Here, passion, integrity and a “can-do” attitude are always top of mind. Your daily tasks will involve:</p><br><ul><li>Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development. This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines.</li><li>Engage with colleagues across various departments to identify system integration points and dependencies, in addition to developing high level solution proposals for these integrations. This includes identifying and scoping master data, reporting, access, and provisioning requirements.</li><li>Define and document requirements to the highest standard, including business architecture diagrams, use case definitions and as-is/to-be process and flow charts definitions.</li><li>Act as team leader for BAs team, oversee their work, set priorities and review their day-to-day activities on projects.</li><li>Act as the Subject Matter Expert and the Product Liaison to the Tech/Dev and QA teams.</li><li>Oversee the testing and quality assurance of applications, ensuring they meet performance, security, and usability standards.</li><li>Collaborate with QA teams to resolve defects and issues promptly.</li><li>Provide training and support to systems support specialist and/or end users, addressing questions and issues related to business applications.</li><li>Work within agile style reporting projects under direction of the Product Manager.</li><li>Effectively manage stakeholders, subject matter experts, executives, and other internal groups through effective written and verbal communication.</li><li>Manage change: working side by side with Product Manager to implement new ideas effectively within the company strategy, influence decisions and change management through collaboration, leadership, and a customer-focused approach.</li></ul> </div>
<p>1. Operational and Performance Management</p><p>Monitor the SQCD KPIs of the area and update the central PDCA with the Activity Manager.</p><p>Ensure the smooth execution of production and adherence to the schedule and priorities.</p><p>Guarantee the application of production and quality standards (startup sheets, N1 maintenance, weighing, etc.).</p><p>Ensure conformity through traceable quality audits and contribute to the 5S+1 initiative.</p><p>Participate in management routines and continuous improvement projects.</p><p>2. Coordination and Interface</p><p>Ensure coordination with support services (quality, methods, maintenance, logistics, etc.).</p><p>Collaborate with HPT island facilitators and quality agents to optimize versatility.</p><p>Ensure formal handover between teams (shift change).</p><p>3. Proximity Management Support</p><p>Supervise and coach operators on a daily basis.</p><p>Participate in team meetings and lead collective sessions.</p><p>Provide support for problem-solving.</p><p>Gather improvement suggestions from the team.</p><p>4. Skills Development and HR Management</p><p>Contribute to the development of team versatility and technical skills.</p><p>Participate in recruitment interviews and operator evaluations with the Activity Manager.</p><p>Ensure compliance with internal regulations, especially during onboarding.</p><p>Maintain a serene and motivating work environment.</p><p>Lead team meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>Communication</p><p>Conflict Management</p><p>Risk Management and Analysis</p><p>Management / Leadership, supervision and team coaching</p><p>Decision Making</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Production Manager, you will ensure the proper implementation of the production schedule, respecting: the production plan and customer deadlines, product conformity, and safety regulations. You will supervise employees regarding efficiency, performance, adherence to safety instructions and procedures, with the aim of improving performance indicators (direct labor and waste reduction). You will evaluate work processes and performance, and formulate recommendations. You will ensure that labor, raw materials, and equipment are available and operational to produce quality goods efficiently and quickly, with minimal waste. You will ensure the efficient use of equipment to meet production schedules and guarantee product quality in a safe environment. Conduct safety Gemba walks and supervise employees on the shop floor. Lead Kaizen initiatives and 5 Whys analyses. Take all necessary measures to ensure continuity of production. Maintain up-to-date records of attendance, absences, calls, and overtime.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Minimum of 5 years in a similar role.</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of Lean Manufacturing principles, including Kaizen methodologies.</font></font></li></ul><p></p></section>
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</span><p><span>Are you ready to dive into the world of Global Supply Chain excellence? Imagine being part of a dynamic team that's reimagining a healthier future for all people, their pets and our planet. If you're eager to join a global network and make a real impact, then you're in for an exciting journey with us at Colgate-Palmolive! </span></p><br> <p><span>WE live our values every single day, giving you a career that brings a smile to your face, no matter what. Our people, our iconic household brands, and our unwavering commitment to sustainability all combine to create a workplace that's all about crafting a brighter tomorrow – for you, our consumers, and the communities we touch.</span></p><br> <p><span>Our internships are more than just a line on your resume – they're a hands-on, minds-on experience that lets you work on real-world projects alongside true industry experts in the Global Supply Chain team. </span></p><br> <p><strong><span>Job Summary</span></strong></p><br> <p><span>The Finance Intern works directly with the Plant Controller and Finance Team, contributing to key financial responsibilities for the TN site. This internship provides valuable exposure and involves active involvement in meaningful projects, cost analysis, budget optimization, and contributing to the overall financial health of our supply operations.</span></p><br> <p><strong><span>Job Responsibilities</span></strong></p><br> <ul>
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<p><strong><span>Account Payable: </span></strong><span>managing the GR/IR process, including regular reviews and clearing proposals, and comprehensive PO monitoring. This involves addressing POs created after the invoice date and executing actions based on the aging POs report.</span></p><br>
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<p><strong><span>Month End: </span></strong><span>Assist with core accounting (reconciliations, accruals, reclasses, CapEx tracking). Contribute to monthly financial reviews, support reporting (e.g., water usage), and update senior leadership presentations, offering a comprehensive corporate finance view.</span></p><br>
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<p><strong><span>Costing:</span></strong><span> Manage critical, real-time costing requests for strategic decisions. This dynamic role offers practical cost analysis experience, essential for finance professionals.</span></p><br>
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<p><strong><span>Budget Management: </span></strong><span>Manage and update critical budget, MLE, and SLE files using financial planning tools. Gain practical skills in financial reporting and analysis.</span></p><br>
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<p><strong><span>Year End: </span></strong><span>Assist with intercompany financial requests (verifying GL, CC, CoCd) and resolve open PO issues (missing GR/IR, internal queries), boosting purchasing efficiency. Internship improved analytical skills, financial operations, and fiscal health understanding.</span></p><br>
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<p><strong><span>Key Plant Performance Indicators:</span></strong><span> monitoring AML (Asset Material Loss), participating in SLOB inventory reviews, and reconciling weekly confirmation variances. You will also prepare materials for key task force meetings and document action items, contributing to plant financial operations.</span></p><br>
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<p><strong><span>Tactical activities: </span></strong><span>Hands-on experience with GR auditing, crucial audit testing, asset tagging, and clearing balance sheet items. </span></p><br>
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</ul> <p><strong><span>Job Requirements</span></strong></p><br> <p><span>To be part of this transformative experience, you need: </span></p><br> <ul>
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<p><span>Currently enrolled in a Bachelor's or Master's program. A third year Finance or Accounting major is preferred.</span></p><br>
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<p><span>Basic knowledge of financial accounting, budgeting and computer systems.</span></p><br>
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<p><span>Some prior, relevant work experience in a business setting is a plus.</span></p><br>
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<p><span>Must be available to work part-time during the school year and/or full-time during the summer.</span></p><br>
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<p><span>Authorization to work in the United States without future sponsorship needs.</span></p><br>
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