Program Officer Jobs - Tunis Tunisia

Up to 5 years Naukri Gulf

Night Auditor

On-site - Tunisia - Tunis 25 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">POSITION SUMMARY Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</div></section><section>Desired Candidate ProfileEducation: high school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: None</section>

2 to 7 years Naukri Gulf

Customer Success Manager (French Speaker)

On-site - Tunisia - Tunis 10 August 2026

Customer Service

We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization. Key Responsibilities<ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul>Desired Candidate ProfileBachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French & English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.

1 to 3 years Naukri Gulf

IT Support Technician

On-site - Tunisia - Tunis 29 June 2026

Information Technology

3 to 8 years Naukri Gulf

Chef de Partie Pastry

On-site - Tunisia - Tunis 19 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</div></section><section>Desired Candidate ProfileEducation: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</section>

Up to 5 years Naukri Gulf

Front Desk Agent

On-site - Tunisia - Tunis 19 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</div></section><section>Desired Candidate ProfileEducation: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</section>

1 to 5 years Naukri Gulf

Pole Manager

On-site - Tunisia - Tunis 18 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Mission We are recruiting a Pole Manager to work on all our activities. You will be responsible for: Management and monitoring of projects Creating and configuring business in our ERP (AX). Assigning employees, hour categories, expenses and allowances. Entering analytical axes and financial data of projects. Integrating initial budgets and their evolutions (amendments). Checking the compliance of customer orders and payment terms. Activity and time tracking Integrating administrative data of new employees. Ensuring weekly monitoring of recorded hours and expenses. Ensuring the quality and consistency of management data. Invoicing and financial monitoring Collecting the necessary elements for invoicing and issuing invoices. Ensuring compliance with invoicing deadlines. Monitoring invoicing progress and identifying any discrepancies. Monitoring customer orders and following up with the relevant contacts if necessary. Participating in the monitoring of outstanding amounts and their analysis with the management control teams. Ensuring the monitoring of internal services and their consistency with the recorded timesheets. Liaising with Credit Management in case of disputes or payment delays. Participating in the requests of the statutory auditors. Procurement management Ensuring the creation and administrative follow-up of suppliers. Managing purchases until their administrative reception in the ERP. Being the preferred contact for suppliers regarding payment follow-up. Ensuring the correct re-invoicing of travel expenses to clients. Monitoring subcontracting, temporary work, and purchases made from Group companies.</div></section><section>Desired Candidate ProfileTraining: Holder of a Bachelor's degree in Management Sciences (Specializations: Management, Finance or Accounting). Your interpersonal skills and adaptability allow you to easily integrate into a human-sized team, and in particular to interact with operational staff. Rigorous, responsive, with a taste for numbers, possessing organizational and adaptation skills, and able to manage priorities.</section>

2 to 5 years Naukri Gulf

Senior BI Developer

On-site - Tunisia - Tunis 9 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job description <div> <div> We are recruiting: Senior BI Developer Lieu : Tunis, Tunisia Contract type: Permanent, full-time Desired start date: ASAP Veo Worldwide Services, a European multinational specializing in B2B services, has been established in Tunisia since 2017 with offices in Sousse and Tunis. The company offers professional services in various fields such as international trade, logistics, human resources, finance, and IT. Your mission: As a Senior BI Developer, you will play a key role in the design and development of robust and scalable Business Intelligence solutions, in collaboration with business and data teams. Your responsibilities include: Design and develop reports, dashboards and data models with IBM Cognos Collaborating with third-party teams to identify and formalize reporting needs Optimize report performance and ensure data accuracy Participate in data modeling and BI governance Collaborating with the DWH and ETL teams to ensure seamless data integration Provide technical guidance to junior profiles and contribute to code reviews Maintaining active monitoring of BI tools and emerging trends </div> </div> Job requirements <div> <div> Search profile: Bachelor's degree (or higher) in computer science, information systems or equivalent 5+ years of experience in BI, including a minimum of 3 years with IBM Cognos Ma trise de : Cognos Report Studio, Dashboarding, Framework Manager, Data Modules, SQL (Oracle, SQL Server, Postgres) Good understanding of data models (star, snowflake) Excellent analytical and communication skills French and English minimum level B1 These are a plus: Knowledge of other BI tools: Power BI, Tableau Certification IBM Cognos Experience with Agile methodologies What we offer: Permanent contract and integration into an experienced team High value-added international projects A stimulating and results-oriented BI environment Want to join a company that puts data at the heart of its strategy? Apply now to Veo Worldwide Services Tunis and give a new boost to your Business Intelligence career. </div></div></div></section>

1 to 3 years Naukri Gulf

Groups & Events Executive

On-site - Tunisia - Tunis 3 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</div></section><section>Desired Candidate ProfileEducation: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</section>

Naukri Gulf

Customer Support Agent

On-site - Tunisia - Tunis 2 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">As an integral part of the Customer Experience Department, this role will ensure client s satisfaction by providing technical and functional assistance to customers using our SaaS products (IPMS products, including Equinox Invention and Equinox Brand Proposal). This role requires a basic understanding of patent law and intellectual property concepts, as well as the ability to manage technical issues, troubleshoot software problems, and deliver exceptional customer service in a timely and efficient manger. The Customer Support Agent will respond to customer requests and follow the existing procedure to solve problems.Principal Duties & Responsibilities:<ul><li>Ensure client s satisfaction (provide technical and functional support).</li><li>Receive incoming customers' calls and emails.</li><li>Respond to customer requests and follow the existing procedure to solve problems (use of a bug tracker), including troubleshooting software problems, systems performance issues, and user errors.</li><li>Support and educate the customer in the use of our Questel SaaS products (Equinox suite).</li><li>Communicate customers' requests for improvement of our SaaS products.</li><li>Ensure a proper follow-up with the clients.</li><li>Ensure good co-operation with Sales, Admin and Technical Teams.</li><li>Meet with customers to understand their needs and provide support solutions.</li><li>Ensure to be up-to-date on the latest product features and system updates.</li><li>Follow internal trainings for new and existing patent software functionality, troubleshooting techniques, and customer service best practices.</li><li>Collaborate with Internal key team members to ensure high level of customer service matching our SLA'S</li><li>Communicate effectively with regional and global leadership if escalation is needed.</li><li>Work on special projects and other duties as assigned by management</li></ul></div></section><section>Desired Candidate ProfileTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.Education and Experience:<ul><li>Master or licence degree or comparable work experience</li><li>Proficient in Microsoft Office Suite</li><li>Minimum of two years experience in SaaS customer support (B to B), with a good ability to understand and solve technical problems.</li><li>Experience in the use of Equinox tools</li><li>Basic knowledge of Patents filing procedures or Intellectual Property in general</li><li>Fluency in French and English / proficiency at written French and English are required.</li><li>A third European language (Italian, Spanish, German) are a plus.</li></ul>Skills:<ul><li>Time management</li><li>Customer oriented</li><li>Autonomy and team spirit</li><li>Strong interpersonal, customer service, and telephone skills, and able to maintain, strengthen, and develop relationships</li><li>Strong problem-solving skills</li><li>Taste for learning and listening</li><li>Tech friendly and technical versatility</li><li>Effective multi-tasking/prioritization skills</li><li>Effective written and oral communication skills</li></ul>Supervision Received:<ul><li>Supervision is provided by the Customer Support Manager, Equinox</li></ul>Physical/Sensory/Mental Demands:<ul><li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.</li><li>Consistently standing and/or sitting with the ability to meet with other team members</li><li>Consistently operating a computer and other office productivity machinery</li><li>Remembering names and details</li><li>Maintaining confidentiality of all information that is or will be confidential and proprietary to Questel or Questel s clients'</li></ul></section>

3 to 5 years Naukri Gulf

Security guard, HCL Rades depot

On-site - Tunisia - Tunis 17 August 2026

Security & Safety

Context & Environment <div> <div> - Ensure the protection of people, property and information on the site, by ensuring the application of the Total Group's safety and security procedures. Prevent risks, detect anomalies and intervene in accordance with established protocols in the event of an incident or emergency. - Verification of the fixing and conformity of the seals to the loading/sealing slip before the departure of the tanker trucks - Activate the rainwater drainage pumps </div> </div> <div> <div> <div> Activities </div> </div> <div> <div> Access Monitoring and Control: Control access (people, vehicles, goods) according to current procedures (identification, visitor registration). Conduct regular surveillance patrols on the site (internal and external) to detect any anomaly, intrusion, break-in, or suspicious situation. Monitor security systems (video surveillance, alarms, etc.) and react to triggers. Risk Prevention and Detection: Identify and report any abnormal behavior or situation that could constitute a threat (theft, vandalism, malicious acts, industrial espionage, etc.). Participate in the prevention of fires and other major risks (checking safety equipment, reporting anomalies). Incident and Emergency Management: Respond quickly and appropriately to any incident (fire, accident, intrusion, assault, theft, etc.). Follow emergency alert and emergency call procedures (internal and external) in case of an emergency, providing accurate and complete information. Implement protective measures for people and property before the arrival of specialized emergency services. evacuate or guide people to safety according to emergency plans. Report any incident immediately to the hierarchy. Reporting et Communication : Write event reports, daily logs and incident reports. Transmit relevant information to the EVT department and the security manager. Application of Procedures and Regulations: Strictly adhere to the safety instructions, procedures and directives of the Total Group. To know and apply the legislation in force relating to guarding and private security. Participate in safety training and exercises. </div> </div> </div> <div> <div> <div> Candidate Profile </div> </div> <div> <div> Have at least a secondary education level: 4th year of secondary school or equivalent (CAP/BTP) A recognized diploma or certification in security professions is desirable. Experience in a similar role is highly desirable, ideally in an oil or sensitive sector environment or activity. Knowledge of safety and security regulations. Valid driver's license. </div></div></div><div><div><div> </div></div></div>

Up to 5 years Naukri Gulf

Attendant-Laundry

On-site - Tunisia - Tunis 12 August 2026

Administration

POSITION SUMMARY Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard. Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts. Set dryers to designated times and temperatures based on fabrics contained in load. Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load. Fold cleaned articles into designated size, either by hand or using folding machine. Maintain accurate records of items laundered. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.Desired Candidate ProfileEducation: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

3 to 8 years Naukri Gulf

Launch Manager

On-site - Tunisia - Tunis 31 July 2026

Engineering

Participates in all Project meetings, co-ordinates and drives the plant/country related allocated tasks (GW20 to GW70) - Represents the interests of the Plant/country (be the voice), balances this with the interests of the Project and communicates relevant information to relevant stakeholders from Plant/Country - Sets up the Launch team with regular team meetings in Plant/Country and ensure sufficient resource planning for the team - Reports the status of the Work packages and deliverables to Project Manager using the project management software and prepares required documentation for milestone, gate reviews and project reports - Raises and follows up on the release of PAMs including tracking of the available, needed and spent Capex - Tracks and updates the Equipment planning together with the responsible team members in the Launch Team - Plans and co-ordinates all activities required for the samples (A, B,C and D) - Prepares an operational concept based on department concepts - Leads the creation of the Detailed ramp up plan by considering the requirements from the Customer and the inputs from all the Project team members - Plans and co-ordinates the REMAIL_ADDRESS, reports on the findings and drives the implementation of corrective actions on time - Monitors & reports on the Rampup and KPIs (plant related P&L lines, e.g. variable and fixed costs in the plant, quality performance, delivery performance) and drives the implementation of corrective actions - Identifies risks and opportunities, defines and carries out measures to manage those in direct project environment. - Collects and share the Lessons Learned with the Launch team and have reviews on a continuous basis - Leads delegated project related responsibilities for activities prior to GW20 and after GW70 - Supports the central team in defining the new/update to the standard.Desired Candidate Profile<ul><li>University Degree</li><li>Min 3 years in a relevant field</li><li>Frensh and English</li><li>Project Coordination</li><li>Wiring Systems</li><li>Financial Reporting</li><li>Communications Management</li><li>Crisis Management</li><li>Project Management Tools</li><li>Relationship Management</li><li>Project Issues Management</li><li>Cost optimization</li><li>Change Management</li><li>Planning</li><li>Escalation Procedures</li><li>Meeting Management</li><li>Presentation Skills</li><li>Project Management</li><li>Problem Solving Techniques</li><li>Confidentiality</li><li>Problem Solving Techniques</li></ul>

1 to 5 years Naukri Gulf

Senior PMO

On-site - Tunisia - Tunis 21 July 2026

Human Resources

Maintain, develop, and continuously optimize project management processes, methodologies, standards, and tools. Drive the continuous improvement of project management documentation, templates, and best practices. Ensure alignment of project management processes with organizational objectives and industry standards. Promote process standardization and operational excellence across all projects. Act as the primary interface between the PMO and IT department regarding project management software and applications. Support project managers and stakeholders in the effective use of project management tools. Coordinate testing and validation of new software features and enhancements. Gather user feedback and contribute to the continuous improvement of project management applications. Serve as the key interface to Human Resources for all project management training and qualification topics. Plan, organize, and conduct training sessions on project management processes, tools, methodologies, and software solutions. Coordinate project management training programs delivered by external training providers and partners. Support the development of project management competencies throughout the organization. Plan, organize, and conduct project governance assessments. Organize Project Steering Committee (PSC) meetings at account level and report relevant KPIs. Plan, prepare, facilitate, and document Gate Reviews, project kick-offs, and Lessons Learned workshops. Conduct regular global awareness sessions to communicate project management updates, changes, and best practices. Establish and maintain a global platform for collaboration and knowledge exchange among project management stakeholders. Manage regular stakeholder feedback cycles and ensure continuous improvement initiatives are implemented. Track, analyze, and report project portfolio and departmental KPIs to management.Desired Candidate ProfileBachelor s degree in business administration, International Management, Project Management, Engineering, or a related field. experience as Project Manager, PMO, Project Governance, Strong understanding of project management methodologies, and best practices. Experience with project management software and digital collaboration tools. First experience in facilitation, presentation, and stakeholder management skills. Analytical mindset with experience in KPI tracking and reporting. Ability to work effectively across global and cross-functional teams. Business level written and verbal communication skills in English.

8 to 10 years Naukri Gulf

F-H Project Manager

On-site - Tunisia - Tunis 5 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Job Description: Co-develop 3-year improvement roadmaps (Operations & Industrialization) with the Business Units. Contribute to defining the annual improvement plan by identifying ambitious projects to support continuous improvement. Guide operational staff on appropriate methodologies (OS, DMAIC, PDCA, QRQC) to solve problems and improve performance. Review the monthly Safran+ report prepared by the Methods & S+ Manager, consolidate performance data by company, and present the results. Define the annual savings target with the Safran+ Tunisia Director and ensure its achievement in coordination with the teams. Manage the QRQC system audit process for the Operational Units (UOs): ensure operational staff understand the checklists, correctly apply the evaluation approach, and ensure harmonization across Safran Tunisia. Train and support trainers (UAP Quality) on Quality Assurance and QRQC, lead 5S training sessions, and guarantee compliance with the Group standard. Evaluate coaches' proficiency with QRQC tools and the 3 Reals method. Centralize and monitor the QRQC deployment rate across Safran Tunisia. Lead OpEx projects (Kaizen, VSM, HK Master Plan) and manage OS mandates if reinforcement is needed in an UO. Monitor the progress of OpEx and DMAIC projects by company, ensure milestones are met, and project lead times are respected. Coach Belts and support their certification. Provide Lean Sigma methodological support (MSP, MSA, flow analysis) and coaching on flow projects (VSM, Wipsim). 5. Developing a culture of progress and managerial support: Ensure Lean Sigma training (OS Onboarding, 5S, White/Green/Black Belt, 6 Sigma statistics) and coaching for interpreting results. Plan and monitor the Onboarding training rate across Safran Tunisia. Facilitate the Lean Sigma networks in each company and ensure the replication of LS best practices. Train managers on the Safran One OpEx approach and create the conditions for transformation (5S, HPT, Green/Black Belt). Centralize and monitor the qualification path of Safran One referents, as well as the number of people coached per Operational Unit. Escalate to sponsors or management if necessary to resolve critical situations. </div></section>

1 to 5 years Naukri Gulf

Real Time Manager Transcom

On-site - Tunisia - Tunis 5 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Join Transcom as a Real-Time Manager! Be on the front line of growth for our team and deliver impactful work on a company level. In this role, you will: <ul> <li> Lead and motivate a team of Real-Time Analysts to monitor and optimize contact center performance in real time. </li> <li> Monitor and ensure target reachability, analyzing performance data to execute improvements and strategic recommendations. </li> <li> Provide coaching, feedback, development, and performance evaluations to your team of analysts. </li> <li> Analyze complex data sets to identify trends, patterns, and opportunities to ensure adherence to service level agreements (SLAs). </li> <li> Collaborate across departments including workforce management, operations, and Contact Center Management to implement process improvements and enhance resource utilization. </li> </ul> What's in it for YOU! <ul> <li> International and inclusive environment that makes you feel supported, encouraged, and welcome from day one. </li> <li> Continuous development through our internal learning platforms and external training. </li> <li> Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists. </li> <li> Modern and comfortable office and relaxing spaces to take a break. </li> <li> Flexible work schedule and life-work balance. </li> </ul> To be successful in this role, the following is needed: <ul> <li> Languages: Proficiency in English at a C1 level (additional languages like Spanish, German, or Italian are an advantage). </li> <li> Education: Minimum of a secondary school diploma (University degree preferred). </li> <li> Previous Experience: Minimum 2+ years of experience as a Real-Time Analyst or in a similar function within the Contact Center sector (or 1 year as an internal Real-Time Analyst). </li> <li> Technical Skills: High-level IT skills in MS Excel/Google Spreadsheets, and solid functional knowledge of workforce management applications (e.g., Alvaria WFM). </li> <li> Core Competencies: Strong analytical, problem-solving, and leadership skills; ability to articulate metrics like Service Level, Staffing Adherence, and AHT. </li> <li> Maturity & Motivation: Excellent time management, adaptability to flexible shifts, ability to resolve conflicts, and a positive attitude under pressure. </li> </ul> </div></section>

2 to 7 years Naukri Gulf

Quality Control Inspector

On-site - Tunisia - Tunis 20 August 2026

Manufacturing & Production

At QIMA, we re on a mission to help our clients make products consumers can trust. Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform. Our team of 5,000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you d like to be a part of? Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:<ul><li>Check email daily in order to receive inspection documents and guidelines;</li><li>Attend inspections on time and communicate with supplier in a professional way;</li><li>Perform the inspection of the merchandise according with company procedures.</li><li>Supervise the stuffing of the containers according with company procedures;</li><li>Fulfill inspection reports according with company procedures and timelines.</li></ul>Think you have what it takes?Desired Candidate ProfileFirst of all, we want someone with:<ul><li>Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more);</li><li>Knowledge of AQL standards, as well as relevant safety and quality regulations;</li><li>Good command of English (spoken and written);</li><li>Great attention to detail and strong professional ethics.</li></ul>

1 to 6 years Naukri Gulf

Server

On-site - Tunisia - Tunis 24 July 2026

Administration

POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.Desired Candidate ProfileEducation: high school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None

10 to 15 years Naukri Gulf

ERP Manager

On-site - Tunisia - Tunis 29 June 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job description ERP / SAP Manager Tunis Tunisia Permanent Contract | Management Position You will act as ERP / SAP reference, with a key role in steering, governance and management, in an integrated and demanding environment.Your responsibilitiesSAP/ERP Management<ul><li>Coordinate SAP support, maintenance and upgrade activities</li><li>Monitor incidents, changes and requests via ticketing tools</li><li>Ensuring compliance with SLAs/OLAs and user satisfaction</li><li>Define, document and improve SAP procedures</li></ul>Delivery & business alignment<ul><li>Working closely with the tradespeople to understand their functional needs</li><li>Ensure that SAP solutions effectively support business processes</li><li>Collaborating with architects, project managers and HO IT</li><li>Identify, anticipate and mitigate operational risks and obstacles</li></ul>IT Integration & Environment<ul><li>Oversee SAP integrations with other company systems</li><li>Ensuring the consistency of application flows and architectures</li><li>Anticipating the risks associated with inter-system dependencies</li></ul>Management & Leadership<ul><li>Managing internal and external SAP teams</li><li>Ensuring performance, commitment and skills development</li><li>Participate in the recruitment, onboarding and support of talent</li><li>Implement individual development plans</li><li>To foster a climate of collaboration and accountability</li></ul>Governance & Reporting<ul><li>Manage SAP budgets (CAPEX / OPEX)</li><li>Analyze operational and managerial KPIs</li><li>Produce regular reports for management and committees</li><li>Ensure compliance with IT policies and governance standards</li><li>Contribute to the long-term ERP vision, particularly around SAP S/4HANA</li></ul></div></section><section>Desired Candidate Profile<ul><li>Profil senior</li><li>Minimum 10 ans d exp rience en environnement ERP / SAP ou quivalent</li><li>Minimum 3 ans d exp rience manag riale</li><li>Exp rience en environnements complexes, int gr s et internationaux</li><li>Exp rience confirm e en gestion de prestataires / vendors</li><li>Dipl me universitaire en informatique, syst mes d information ou quivalent</li></ul><ul><li>Bonne ma trise fonctionnelle de SAP</li><li>Compr hension globale des cosyst mes ERP</li><li>Pilotage de delivery et gestion de la performance</li><li>Ma trise des outils ITSM (GLPI, JIRA ou quivalent)</li><li>Int r t ou exposition SAP S/4HANA</li></ul><ul><li>Anglais : niveau B2 minimum (obligatoire)</li></ul><ul><li>Leadership, maturit et sens des responsabilit s</li><li>Excellentes capacit s de communication et de p dagogie</li><li>Capacit vulgariser des sujets techniques complexes</li><li>Orientation r sultats et solutions</li><li>Rigueur, discr tion et thique professionnelle</li><li>Adaptabilit et esprit collaboratif</li></ul></section>

2 to 5 years Naukri Gulf

Room Service Manager

On-site - Tunisia - Tunis 19 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction.What you will do<ul><li>Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel s Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.</li><li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li><li>Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.</li><li>The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li><li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</li><li>Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul></div></section><section>Desired Candidate Profile<h2>What you bring</h2>Education: College degree preferably specializing in hotel/restaurant management or equivalent experience is required.Experience: Two to three years previous experience in a line, supervisory or assistant manager position in Food & Beverage. Previous experience in Room Services is mandatory.Skills and Abilities: Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language.</section>

1 to 3 years Naukri Gulf

Server

On-site - Tunisia - Tunis 19 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</div></section><section>Desired Candidate ProfileEducation: high school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</section>

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Server

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Program Officer Jobs - Tunis Tunisia

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