Program Officer Jobs in Tunisia

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Applications Engineer<br><b>Job Description:</b><p><span><b><span>What You’ll Be Doing:</span></b></span></p><br><br><ul><li><p><span>Designs and develops software solutions to meet business requirements. Manages full software development life cycle including testing, implementation, and auditing. Performs product design, bug verification, and beta support, which may require research and analysis. Operates under moderate supervision. Usually reports to the Manager of Software Development. </span></p><br><br></li><li><p><span>Execute, assess, and troubleshoot software programs and applications. Analyze and amend software errors in a timely and accurate fashion. </span></p><br><br></li><li><p><span>Coding, developing, and documenting software specifications throughout the project life cycle. Participate in software upgrades, revisions, fixes and patches as mandated by the vendor.</span></p><br><br></li></ul><br><p><span><b><span>What We Are Looking For:</span></b></span></p><br><br><ul><li><p><span>Typically requires 5–7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.</span></p><br><br></li><li><p><span>Requires in-depth knowledge and experience </span></p><br><br></li><li><p><span>Solves complex problems; takes a new perspective using existing solutions </span></p><br><br></li><li><p><span>Works independently; receives minimal guidance </span></p><br><br></li><li><p><span>Acts as a resource for colleagues with less experience </span></p><br><br></li><li><p><span>Represents the level at which career may stabilize for many years or even until retirement </span></p><br><br></li><li><p><span>Contributes to process improvements </span></p><br><br></li><li><p><span>Typically resolves problems using existing solutions </span></p><br><br></li><li><p><span>Provides informal guidance to junior staff </span></p><br><br></li><li><p><span>Works with minimal guidance</span></p><br><br></li></ul><br><p><b><span>Work Arrangement: </span></b><span><span>Fully In Office: Monday-Friday&nbsp;</span></span></p><br><br><br><p><span><b><span>What’s In It For You:</span></b></span></p><br><br><p><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.&nbsp;</span></p><br><br><br><ul><li><p><span><span>Medical, Dental, Vision Insurance&nbsp;</span></span></p><br><br></li><li><p><span><span>401k, With Matching Contributions&nbsp;</span></span></p><br><br></li><li><p><span><span>Paid Time Off</span></span><span><span>(including</span><span>sick</span><span>, holiday, vacation, etc.)</span></span></p><br><br></li><li><p><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options&nbsp;</span></span></p><br><br></li><li><p><span><span>Growth Opportunities&nbsp;</span></span></p><br><br></li><li><p><span><span>Tuition Reimbursement</span></span></p><br><br></li><li><p><span><span>Short-Term/Long-Term Disability Insurance&nbsp;</span></span></p><br><br></li><li><p><span><span>Climate controlled environment with excellent break room facilities&nbsp;</span></span></p><br><br></li><li><p><span><span>Located in central Reno, near public transportation (RTC Route 56)</span></span></p><br><br></li><li><p><span><span>And more!</span></span> ​</p><br><br></li></ul><br><p>Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!&nbsp;</p><br><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$87,900.00 - $115,115.00<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-NV-Reno, Nevada (Maestro Dr)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Information Technology<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.&nbsp;</span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Under the overall supervision of the head of Head of Resource Management and direct supervision of the Information Management and Technology (IMT) Officer, the Senior ICT Associate will be responsible and accountable for providing the necessary Information Communications and Technology (ICT) support and guidance to the International Organization for Migration (IOM) Tunis Country Office (CO).</p><br><br> </div>

<p>The consultant will contribute to the work of IOM Tunisia s Migration Health Division (MHD). The consultant will work under the direct supervision of the Migration Health Officer and in close coordination with MHD physicians, nurses and other relevant MHD personnel. Coordination with Protection, MHPSS, programme and other units may take place when required for appropriate beneficiary support and referral, while the consultant s primary function remains the provision of psychological services within MHD Medical Direct Assistance.</p><ul><li>Psychological assessment and identification of needs Conduct psychological and psychosocial assessments of beneficiaries referred through MHD Medical Direct Assistance, within the scope of professional competence. Identify mental health, psychosocial and functional needs and contribute relevant findings to the multidisciplinary assessment of beneficiaries. Identify cases requiring urgent or specialized mental health intervention and promptly communicate the need for appropriate referral through established MHD pathways. Support identification of vulnerability and safeguarding concerns and facilitate appropriate referral/coordination in accordance with IOM procedures.</li><li>Direct psychological support and brief interventions Provide individual psychological consultations and appropriate brief, evidence-informed psychosocial interventions within the consultant s professional scope. Provide psychological support to beneficiaries experiencing distress, adjustment difficulties, anxiety, low mood or other psychosocial concerns where appropriate to the MHD DA framework. Provide basic psychoeducation and practical coping strategies tailored to the beneficiary s needs and circumstances. Maintain a culturally sensitive, trauma-informed, non-discriminatory and person-centred approach.</li><li>Follow-up, referral and continuity of care Undertake follow-up consultations for beneficiaries receiving MHD DA when clinically indicated and agreed with the supervising Migration Health Officer. Coordinate referrals to appropriate public, private, community or specialized mental health services when needs exceed the scope of MHD psychological support. Support continuity of care by communicating relevant clinical information through authorized and confidential channels and documenting referrals and follow-up appropriately. Follow up on referral outcomes where appropriate and within the agreed MHD workflow.</li><li>Multidisciplinary MHD case management and clinical coordination Participate in relevant multidisciplinary case discussions with MHD physicians and other authorized health staff. Provide professional psychological input to support medical/DA case planning, follow-up and referral decisions. Advise the MHD medical team, within professional competence, on psychosocial considerations relevant to beneficiary care. Escalate clinically significant concerns to the supervising Migration Health Officer in a timely manner.</li><li>Confidential documentation and reporting Maintain accurate, timely and confidential records of psychological consultations, assessments, interventions, referrals and follow-up in accordance with applicable IOM procedures and professional standards. Ensure that only necessary information is shared with authorized personnel and that medical/psychological information is handled through approved confidential channels. Provide concise activity and caseload information required for MHD monitoring and reporting, without compromising beneficiary confidentiality. Immediately report any serious incident, safeguarding concern or other matter requiring management attention through the appropriate MHD channels.</li><li>Limited technical contribution to MHD programming Provide technical input on psychological and psychosocial issues when requested by the Migration Health Officer. Contribute, when directly relevant to the consultant s professional expertise, to development or improvement of MHD referral pathways, clinical workflows, tools or guidance. Support selected MHD health activities only where the contribution is directly related to psychological expertise and does not detract from the primary Medical Direct Assistance function.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education: university degree in Psychology, Clinical Psychology, Counselling Psychology or a closely related field from an accredited academic institution. Professional registration/licensing or authorization to practice psychology in Tunisia, where applicable, is required.</p><p>Experience: At least Two (2) years of relevant professional experience in psychological assessment, counselling, mental health or psychosocial support. Demonstrated experience providing direct psychological services to vulnerable populations is highly desirable</p>

<p><br></p><p><b>Key Responsibilities</b></p><ul><li>Act as the primary liaison between the headquarters, Fellows and implementation partners in Tunisia ensuring smooth communication, coordination, and timely flow of information.</li><li>Step in to fill gaps in cases where local partners are unable to provide support, ensuring that Fellows receive timely assistance</li><li>Oversee and support local partners in fulfilling their responsibilities, including secure communication with Fellows, programme delivery, documentation, and reporting.</li><li>Support monitoring and evaluation of project activities</li><li>Ensure compliance to administrative, security and financial processes in line with MiCT standards and templates.</li><li>Where required attend in-person events and meetings.</li><li>Support the Social Media Manager with timely updates on fellows activities, events, and other program highlights from the region.</li><li>Coordinate knowledge management for program aspects in collaboration with local partners and MiCT headquarters.</li><li>Contribute to regional planning and development by identifying challenges, opportunities, and areas for improvement in coordination with the local partners and headquarters.</li></ul><p>How to apply</p><p>Application Process</p><p>Applications, including the following should be emailed to EMAIL_ADDRESS-international.org by 23.59pm CET on 05.08.2026, citing the subject: Regional coordinator North Africa</p><ul><li>Cover Letter</li><li>CV</li><li>Daily rate in EUR incl. VAT</li></ul><p><strong>Desired Candidate Profile</strong></p><p>About MiCT Media in Cooperation and Transition (MiCT) is a non-profit organisation delivering expert media services in complex and challenging contexts with passion, precision, and agility. Through collaborative work with partners, MiCT fosters transparent, inclusive, and fair dialogue supporting resilient societies. Operating across three continents and 15 countries, MiCT facilitates journalist training, media content production, research, monitoring, and supports the financial sustainability of media partners.</p><p>Qualifications &amp; Requirements</p><ul><li>Minimum 3 years of experience in project management of emergency support projects across Northern Africa</li><li>Fluency in Arabic is required; working knowledge of English is essential</li><li>Thorough understanding of regional political and media contexts</li><li>Experience in individual case management, including psychological first aid</li><li>Experience communicating under stressful conditions</li><li>Familiarity with discourse around exile and crisis journalism, media freedom and critical, non-discriminatory development communication</li><li>Flexibility and teamwork</li><li>The position requires availability in Tunis, Tunisia for 3 months per half year implementation period</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Introduction</strong></p><br><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.&nbsp;</p><br><p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p><br><p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at&nbsp;IOM workplace culture | International Organization for Migration</p><br><strong>Organizational Department / Unit to which the Consultant is contributing</strong><br><p><span>The consultant will contribute to the work of IOM Tunisia’s Migration Health Division (MHD). The consultant will work under the direct supervision of the Migration Health Officer and in close coordination with MHD physicians, nurses and other relevant MHD personnel. Coordination with Protection, MHPSS, programme and other units may take place when required for appropriate beneficiary support and referral, while the consultant’s primary function remains the provision of psychological services within MHD Medical Direct Assistance.</span><br>&nbsp;</p><br><p><span>Under the overall supervision of Head of Sub Office in Sfax, and the direct supervision of the Migration Health Officer and MHD Physician, and in coordination with the MHD medical team and relevant referral services, the consultant will undertake the following duties and responsibilities:</span></p><br><br> </div>

<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Administrative and financial monitoring of subsidies</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of the different disbursement tranches according to the structure specific to each instrument (AIR, AIR2, DEAL).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify all required documents at each phase (T1, T2, T3, T4) and assess the compliance of expenses justified by beneficiaries with the approved budgets.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare the tables for tracking tranches, deadlines and disbursement statuses.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Contractualization and document management</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare the contractual documents to be sent to the beneficiaries after selection.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on the signing of contracts and the collection of mandatory administrative documents (RNE, action plan, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the classification, physical and digital archiving of all documents relating to subsidies.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3. Support for reporting and compliance</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support the production of consolidated reports (technical, narrative and financial) for donors and partners.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the preparation of audits, compliance checks or external evaluations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Update the monitoring tools (dashboards, databases, internal templates).</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4. Cross-cutting support for program management</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the continuous improvement of operational processes and internal tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the Program Manager in managing cross-functional activities.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Company description</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Smart Capital, an asset management company authorized by the Financial Market Council, is responsible for implementing Startup Tunisia under an agreement with the Ministry of Communication Technologies. Startup Tunisia is a national initiative that aims to make Tunisia a startup hub at the crossroads of the Mediterranean, the MENA region, and Africa. It rests on three pillars: Startup Act: a unique legal framework dedicated to startups launching and growing in Tunisia; Startup Invest: a new investment framework dedicated to startups, built around a fund of funds to catalyze strong venture capital (VC) activity in the country and the region; and Startup Ecosystem: a support framework for a high-performing and inclusive startup ecosystem, focused on financing, networking, and connections.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (Bac+3) / Master's degree (Bac+5) in management, finance, administration or similar disciplines.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience (employment or internship) in project management, grants or public finance is an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of administrative procedures, document management and financial controls.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Excel and collaborative tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, attention to detail, discretion and team spirit.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good written and oral communication skills in French and English.</font></font></li></ul>

<p>The role Reporting to the Head/Deputy Head of MENA, the Head of Office will lead DCAF s programmes and engagement in Tunisia. The successful candidate will be based in Tunisia, subject to the issuance of the relevant work permit by the Tunisian authorities and in compliance with Tunisian applicable laws. The incumbent will manage the Tunisia programme team and represent DCAF as assigned and designated. 1. Representation Engage with national stakeholders on matters pertaining to the security sector to identify and develop new and existing entry points in DCAF s engagement in Tunisia. Represent DCAF in Tunisia as assigned, as well as in other contexts, as agreed, developing, cultivating and nurturing DCAF s networks and partnerships in Tunisia and across the North Africa region as appropriate. Ensure visibility of DCAF Tunisia s work with stakeholders and donors. Represent and speak on behalf of DCAF at high level conferences, meetings and other events, including leading dialogues and stakeholder engagement. 2. Leadership Strategic planning, execution and implementation of programs in line with national priorities and DCAF s mandate. Provide advice on technical issues within the areas of accountability, transparency and effectiveness of the security sector. Support the development and roll-out of relevant strategies, policies, as well as institutional and operational guidelines pertaining to DCAF s work on SSG/R. Lead the Tunisia team through management, supervision, mentoring, coaching and management of performance of staff. 3. Programme Management Manage all aspects of the implementation of the Tunisia program, overseeing a portfolio of program components with diverse partners. Liaise and coordinate with relevant national and international stakeholders, including executive and legislative authorities, security providers, and others. Ensure continuous consultation and coordination with national partners for the planification and implementation of activities. Support the monitoring and evaluation of the program through data collection, internal or independent evaluations, course correction and/ or iteration. Contribute to the conceptualization, development and execution of research and knowledge development efforts. Ensure communication with the MENA team in Geneva is seamless and comprehensive. Contribute to the oversight and efficient execution of budget approved by management, ensuring that all donor obligations are duly met in a timely manner.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced degree in development, security studies, political science, law, international relations, or related field.</li><li>A minimum of 10 years of relevant experience, including in operational roles, of which a minimum of 5 years of field work in the MENA region, preferably in/on Tunisia and/or across North Africa, with a track-record of achievements in the fields of peace, security, or related areas of expertise.</li><li>Considerable experience (minimum of five years) as a programme manager, including management of a team, ideally working on related areas promoting an accountable and efficient security sector.</li><li>Strong understanding of security sector governance and reform and expert-level knowledge and understanding of DCAF s areas of expertise and mandate.</li><li>Proven understanding of the Tunisian context, culture and security/political dynamics.</li><li>Proven ability to communicate, negotiate and work with high level executives, government officials, and non-governmental and multinational organisations.</li><li>Excellent communication skills, with perfect command of written and spoken French and English, with Arabic considered a strong asset.</li><li>Strong planning, coordination, analytical and management skills.</li></ul>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Organizational Department / Unit to which the Consultant is contributing The consultant will contribute to the work of IOM Tunisia s Migration Health Division (MHD). The consultant will work under the direct supervision of the Migration Health Officer and in close coordination with MHD physicians, nurses and other relevant MHD personnel. Coordination with Protection, MHPSS, programme and other units may take place when required for appropriate beneficiary support and referral, while the consultant s primary function remains the provision of psychological services within MHD Medical Direct Assistance. Under the overall supervision of Head of Sub Office in Sfax, and the direct supervision of the Migration Health Officer and MHD Physician, and in coordination with the MHD medical team and relevant referral services, the consultant will undertake the following duties and responsibilities:</p><p>Task 1: Psychological assessment and identification of needs Conduct psychological and psychosocial assessments of beneficiaries referred through MHD Medical Direct Assistance, within the scope of professional competence. Identify mental health, psychosocial and functional needs and contribute relevant findings to the multidisciplinary assessment of beneficiaries. Identify cases requiring urgent or specialized mental health intervention and promptly communicate the need for appropriate referral through established MHD pathways. Support identification of vulnerability and safeguarding concerns and facilitate appropriate referral/coordination in accordance with IOM procedures.</p><p>Task 2: Direct psychological support and brief interventions Provide individual psychological consultations and appropriate brief, evidence-informed psychosocial interventions within the consultant s professional scope. Provide psychological support to beneficiaries experiencing distress, adjustment difficulties, anxiety, low mood or other psychosocial concerns where appropriate to the MHD DA framework. Provide basic psychoeducation and practical coping strategies tailored to the beneficiary s needs and circumstances. Maintain a culturally sensitive, trauma-informed, non-discriminatory and person-centred approach.</p><p>Task 3: Follow-up, referral and continuity of care Undertake follow-up consultations for beneficiaries receiving MHD DA when clinically indicated and agreed with the supervising Migration Health Officer. Coordinate referrals to appropriate public, private, community or specialized mental health services when needs exceed the scope of MHD psychological support. Support continuity of care by communicating relevant clinical information through authorized and confidential channels and documenting referrals and follow-up appropriately. Follow up on referral outcomes where appropriate and within the agreed MHD workflow.</p><p>Task 4: Multidisciplinary MHD case management and clinical coordination Participate in relevant multidisciplinary case discussions with MHD physicians and other authorized health staff. Provide professional psychological input to support medical/DA case planning, follow-up and referral decisions. Advise the MHD medical team, within professional competence, on psychosocial considerations relevant to beneficiary care. Escalate clinically significant concerns to the supervising Migration Health Officer in a timely manner.</p><p>Task 5: Confidential documentation and reporting Maintain accurate, timely and confidential records of psychological consultations, assessments, interventions, referrals and follow-up in accordance with applicable IOM procedures and professional standards. Ensure that only necessary information is shared with authorized personnel and that medical/psychological information is handled through approved confidential channels. Provide concise activity and caseload information required for MHD monitoring and reporting, without compromising beneficiary confidentiality. Immediately report any serious incident, safeguarding concern or other matter requiring management attention through the appropriate MHD channels.</p><p>Task 6: Limited technical contribution to MHD programming Provide technical input on psychological and psychosocial issues when requested by the Migration Health Officer. Contribute, when directly relevant to the consultant s professional expertise, to development or improvement of MHD referral pathways, clinical workflows, tools or guidance. Support selected MHD health activities only where the contribution is directly related to psychological expertise and does not detract from the primary Medical Direct Assistance function.</p><p>Performance indicators for the evaluation of results - Psychological consultations and assessments are delivered within agreed timelines and professional standards. - Beneficiaries referred for psychological support receive appropriate assessment, intervention, follow-up and/or referral according to identified needs. - Urgent or high-risk cases are identified and escalated/referral is initiated in a timely manner. - Clinical and psychosocial documentation is accurate, complete, confidential and maintained through approved channels. Effective multidisciplinary coordination with the MHD medical team is demonstrated. - The consultant maintains professional boundaries, confidentiality and ethical standards throughout the assignment.</p><p><strong>Desired Candidate Profile</strong></p><h3>Required Qualifications and Experience</h3><ul><li>Education - University degree in Psychology, Clinical Psychology, Counselling Psychology or a closely related field from an accredited academic institution.</li><li>Professional registration/licensing or authorization to practice psychology in Tunisia, where applicable, is required.</li><li>Experience - Two (2) years of relevant professional experience in psychological assessment, counselling, mental health or psychosocial support.</li><li>Demonstrated experience providing direct psychological services to vulnerable populations is highly desirable.</li></ul><h3>Skills</h3><ul><li>Strong psychological assessment, counselling and communication skills.</li><li>Ability to work with vulnerable beneficiaries in a culturally sensitive and non-judgmental manner.</li><li>Good clinical judgment within the scope of professional competence and the consultancy.</li><li>Ability to identify urgent concerns and escalate appropriately.</li><li>Strong documentation, organization and follow-up skills.</li><li>Ability to work effectively as part of a multidisciplinary health team.</li></ul><h3>Languages</h3><ul><li>For this consultancy, Fluency in Arabic is required.</li><li>Working knowledge of French is required.</li><li>Working knowledge of English is an asset.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h3>Required Competencies</h3><ul><li>IOM s competency framework can be found at this link .</li><li>Competencies will be assessed during the selection process.</li></ul><h3>Values</h3><ul><li>all IOM staff members must abide by and demonstrate these five values:</li><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h3>Core Competencies behavioural indicators</h3><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for an HR Officer to join our HR team and support the daily management of HR operations. Key Responsibilities • Organize the onboarding of new employees (collection of personal documents, contracts, administrative setup).• Assist employees and managers with HR...</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Profil Francophone &amp; Télévendeur<br><p>Job Description</p><br><br>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Essential Functions/Core Responsibilities<p>• Achieve specific sales targets and maximizing sale opportunities on each and every call</p><br><br><br><p>• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</p><br><br><br><p>• Maintain broad knowledge of products, pricing, promotions, and procedures</p><br><br><br><p>• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and sales performance</p><br><br><br><p>• Answer billing questions by talking through components of customer accounts</p><br><br><br>Candidate Profile&nbsp;<p>• High school diploma with three to six months of sales experience preferred</p><br><br><br><p>• Courteous with strong customer service orientation</p><br><br><br><p>• Strong communication and negotiation skills required</p><br><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><br><p>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p><br><br><br><p>• Basic computer navigation skills and PC Knowledge</p><br><br><br><p>• Tolerance for repetitive work in a fast paced environment</p><br><br><br><p>• Ability to work as a team member, as well as independently</p><br><br><br><p>• Dependable with proficient attention to detail</p><br><br><br><p>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p><br><br><br><p>• Able to rotate shifts, as needed</p><br><br><br><p>• Based on location and/or program, additional experience/skills may be required</p><br><br><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br><br>Career Framework Role&nbsp;<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><br>Supplemental Geographical Information<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><br><br><br><p>GERMANY - This job description does not apply to employees in Germany.</p><br><br><br><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br><br><br><p>PHILIPPINES </p><br><br><p>• Minimum of two years of college education. No prior call center experience is required</p><br><br><p>• Ability to think clearly and can explain simple issues effectively, both written and verbally</p><br><br><br><p>INDIA </p><br><br><p>• High school diploma with zero to six months of sales experience preferred </p><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy</p><br><br><p>• Clarify customer requirements; probe for and confirm understanding of requirements or problem</p><br><br><p>• Confirm customer understanding of the solution and provide additional customer education as needed</p><br><br><p>• Ability to learn including strong problem solving skills</p><br><br><p>• Demonstrate strong probing and problem solving skills</p><br><br><p>• Should be able to handle complex queries</p><br><br><p>• Should be able to resolve customer queries independently</p><br><br><br>Disclaimer <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>About Venari Security</span></p><br> <p>Venari Security Limited is a UK cybersecurity technology company focused on cryptographic visibility and post-quantum security readiness. Its technology helps organisations identify and manage encryption-related risks across cloud, on-premises and containerised environments.</p><br> <p><span>Role purpose</span></p><br> <p>The Senior Financial Controller will have overall responsibility for the integrity, accuracy and timely delivery of Venari Security’s financial information. Reporting to the Chief Operating Officer, the role will provide hands-on ownership of the company’s accounting records, management reporting, statutory compliance, payroll, taxation, company secretarial matters and cap table administration.</p><br> <p>The successful candidate will oversee the external bookkeeping provider and coordinate effectively with auditors, tax advisers, legal advisers, payroll providers and other professional service firms. This is a broad, commercially focused position suited to an experienced financial controller who is comfortable operating independently within a growing technology business.</p><br> <p><span>Key responsibilities</span></p><br> <p><span>Financial control and reporting</span></p><br> <ul> <li>Take overall ownership of the company’s financial records and reported financial results.</li> <li>Maintain an effective financial control environment appropriate for a growing technology company.</li> <li>Lead the monthly, quarterly and annual financial close processes.</li> <li>Prepare accurate monthly management accounts, including the income statement, balance sheet, cash flow statement and supporting analysis.</li> <li>Prepare and review balance sheet reconciliations, ensuring that reconciling items are investigated and resolved promptly.</li> <li>Maintain the general ledger and ensure transactions are recorded accurately and consistently.</li> <li>Monitor expenditure against budgets and provide clear explanations of material variances.</li> <li>Produce financial information and analysis for the COO, Chief Executive Officer, Board and investors.</li> <li>Maintain appropriate accounting policies, procedures and financial controls.</li> <li>Support budgeting, forecasting, cash flow management and financial planning activities.</li> </ul> <p><span>Xero ownership</span></p><br> <ul> <li>Act as the principal owner and administrator of the company’s Xero accounting system.</li> <li>Maintain the chart of accounts, tracking categories, user permissions and financial reporting structure.</li> <li>Ensure that bank accounts, payroll records, supplier balances, customer balances and other control accounts are reconciled regularly.</li> <li>Review the quality and accuracy of transactions processed by the external bookkeeping provider.</li> <li>Ensure that supporting documentation is retained and attached appropriately within Xero or the company’s document management system.</li> <li>Develop efficient and scalable accounting processes, including suitable integrations with payroll, banking, expense and reporting systems.</li> </ul> <p><span>Oversight of outsourced bookkeeping</span></p><br> <ul> <li>Manage the relationship with the company’s external bookkeeping provider.</li> <li>Establish clear monthly timetables, responsibilities and service standards.</li> <li>Review bookkeeping output for accuracy, completeness and compliance with the company’s accounting policies.</li> <li>Ensure supplier invoices, expenses, bank transactions, accruals, prepayments and journals are processed correctly.</li> <li>Resolve technical accounting or transaction-processing issues escalated by the bookkeeping team.</li> <li>Review supplier payment runs before they are submitted for approval.</li> <li>Ensure appropriate segregation of duties is maintained between transaction preparation, review and payment approval.</li> </ul> <p><span>Statutory financial statements</span></p><br> <ul> <li>Lead the preparation of the company’s annual statutory financial statements in accordance with applicable UK accounting standards and the Companies Act 2006.</li> <li>Prepare or coordinate year-end accounting schedules and supporting audit documentation.</li> <li>Manage the relationship with the company’s independent accountants.</li> <li>Act as the principal finance contact during any year-end audit or accounts preparation process.</li> <li>Respond to queries and ensure agreed adjustments and recommendations are implemented.</li> <li>Ensure statutory accounts are approved and filed within the required deadlines.</li> </ul> <p><span>Taxation</span></p><br> <ul> <li>Prepare or oversee the preparation of corporation tax computations and supporting schedules.</li> <li>Coordinate the preparation and submission of corporation tax returns with the company’s tax advisers.</li> <li>Maintain appropriate tax accounting records, including current and deferred tax calculations where applicable.</li> <li>Manage VAT compliance, including the preparation or review of VAT returns and reconciliation of VAT control accounts.</li> <li>Ensure compliance with PAYE, National Insurance, benefits reporting and other employment-related tax obligations.</li> <li>Support the preparation of research and development tax relief claims where applicable.</li> <li>Monitor tax payment and filing deadlines and ensure all liabilities are settled when due.</li> <li>Liaise with HM Revenue &amp; Customs and external tax advisers as required.</li> </ul> <p><span>Payroll</span></p><br> <ul> <li>Take ownership of the end-to-end payroll control process.</li> <li>Manage the relationship with the external payroll provider.</li> <li>Review monthly payroll reports, employee changes, bonuses, deductions, pension contributions and statutory payments.</li> <li>Reconcile payroll reports to Xero, bank payments and payroll control accounts.</li> <li>Ensure payroll is approved and paid accurately and on time.</li> <li>Oversee compliance with PAYE, National Insurance, pension auto-enrolment and year-end payroll reporting requirements.</li> <li>Support the preparation of P11D forms, PAYE Settlement Agreements and other employee tax reporting where required.</li> <li>Work closely with management and human resources advisers on starters, leavers and changes to remuneration.</li> </ul> <p><span>Company secretarial and statutory compliance</span></p><br> <ul> <li>Coordinate the company secretarial activities of Venari Security Limited.</li> <li>Maintain the company’s statutory registers, including registers of directors, shareholders and persons with significant control.</li> <li>Prepare and submit confirmation statements and other routine Companies House filings.</li> <li>Coordinate the preparation and filing of director appointments, resignations, changes of details and registered office updates.</li> <li>Maintain records of Board and shareholder resolutions.</li> <li>Support the preparation of Board meeting papers, minutes and corporate approvals.</li> <li>Monitor statutory filing deadlines and ensure the company remains in good standing.</li> <li>Liaise with external legal and company secretarial advisers on more complex corporate matters.</li> </ul> <p><span>Cap table and equity administration</span></p><br> <ul> <li>Maintain an accurate and fully reconciled company capitalisation table.</li> <li>Reconcile the cap table to Companies House filings, statutory registers, share certificates and accounting records.</li> <li>Record share issues, transfers, option grants, conversions and other equity transactions.</li> <li>Maintain supporting documentation for share allotments and shareholder approvals.</li> <li>Support the administration of employee share option schemes.</li> <li>Coordinate with legal advisers, investors and equity administration platforms where applicable.</li> <li>Prepare cap table analysis and ownership information for the Board, investors, auditors and advisers.</li> <li>Support future fundraising, due diligence and corporate transactions.</li> </ul> <p><span>Contract review and commercial support</span></p><br> <ul> <li>Review customer, supplier, employment and other commercial contracts from a financial and commercial perspective.</li> <li>Assess proposed contracts for pricing, payment terms, revenue recognition, cash flow, taxation, foreign exchange and financial risk implications.</li> <li>Identify unusual or onerous financial terms and escalate matters to the COO, senior management or legal advisers.</li> <li>Ensure material contracts are reflected appropriately in budgets, forecasts and accounting records.</li> <li>Maintain a central contract register showing key commercial terms, renewal dates and financial commitments.</li> <li>Support commercial negotiations by providing financial analysis and advice.</li> <li>Monitor compliance with contractual invoicing and payment requirements.</li> </ul> <p><span>Treasury and cash management</span></p><br> <ul> <li>Maintain accurate short- and medium-term cash flow forecasts.</li> <li>Monitor cash balances, customer receipts, supplier payments and funding requirements.</li> <li>Manage banking relationships and online banking access.</li> <li>Prepare or review payment runs and ensure appropriate authorisation procedures are followed.</li> <li>Monitor foreign currency exposures and recommend appropriate actions where relevant.</li> <li>Provide timely reporting to the COO and senior management on liquidity, cash runway and expected funding requirements.</li> </ul> <p><span>Governance, processes and systems</span></p><br> <ul> <li>Develop proportionate financial policies, procedures and controls.</li> <li>Document key finance processes and maintain an appropriate finance calendar.</li> <li>Improve the efficiency and scalability of the finance function.</li> <li>Support the implementation of new finance systems and reporting tools as the company grows.</li> <li>Ensure financial records and confidential information are maintained securely.</li> <li>Support investor due diligence, fundraising activities and other strategic projects.</li> <li>Provide financial guidance to budget holders and members of the senior management team.</li> </ul> <p><span>Key relationships</span></p><br> <ul> <li>Chief Operating Officer</li> <li>Chief Executive Officer and Board</li> <li>Senior management and departmental budget holders</li> <li>External bookkeeping provider</li> <li>Payroll providers</li> <li>External auditors or accountants</li> <li>Corporation tax and research and development tax advisers</li> <li>Legal and company secretarial advisers</li> <li>Banks and payment providers</li> <li>Existing and prospective investors</li> </ul> <p><span>Experience and qualifications</span></p><br> <p><span>Essential</span></p><br> <ul> <li>Qualified accountant, such as ACA, ACCA, CIMA or equivalent.</li> <li>Significant post-qualification experience in a financial controller or senior finance role.</li> <li>Strong practical knowledge of UK statutory accounting and financial reporting requirements.</li> <li>Extensive hands-on experience using Xero.</li> <li>Experience preparing or overseeing monthly management accounts and annual statutory financial statements.</li> <li>Experience managing corporation tax, VAT and payroll compliance.</li> <li>Experience overseeing an outsourced bookkeeping or accounting provider.</li> <li>Strong balance sheet control and reconciliation experience.</li> <li>Ability to manage multiple statutory, tax and reporting deadlines.</li> <li>Strong Excel and financial modelling skills.</li> <li>Excellent attention to detail and a high degree of professional integrity.</li> </ul> <p><span>Desirable</span></p><br> <ul> <li>Experience working in a cybersecurity, software, technology or venture-backed business.</li> <li>Experience maintaining company statutory registers and completing Companies House filings.</li> <li>Experience managing complex cap tables, share issues and employee option schemes.</li> <li>Experience supporting fundraising rounds, investor reporting or financial due diligence.</li> <li>Knowledge of accounting for research and development expenditure, share-based payments, convertible instruments or other technology-company transactions.</li> <li>Experience reviewing commercial contracts and advising on their financial implications.</li> <li>Familiarity with research and development tax relief claims.</li> <li>Experience working within a small, rapidly developing or internationally focused business.</li> </ul> <p><span>Skills and attributes</span></p><br> <ul> <li>Hands-on and willing to take direct ownership of both detailed and strategic finance matters.</li> <li>Highly organised, with the ability to establish structure and discipline in a developing finance function.</li> <li>Commercially aware and able to identify the financial implications of business decisions.</li> <li>Confident working independently and advising the COO and senior management.</li> <li>Able to challenge constructively and communicate financial matters clearly.</li> <li>Comfortable managing external advisers and service providers.</li> <li>Proactive in identifying risks, control weaknesses and opportunities for improvement.</li> <li>Discreet and capable of handling confidential financial, payroll and shareholder information.</li> <li>Adaptable and comfortable working in a growing technology company where responsibilities may evolve.</li> </ul> <p><span>Measures of success</span></p><br> <ul> <li>Accurate and timely monthly financial reporting.</li> <li>A well-controlled and fully reconciled Xero ledger.</li> <li>Reliable cash flow and financial forecasts.</li> <li>Statutory accounts, tax returns, payroll filings and Companies House submissions completed on time.</li> <li>An accurate cap table that reconciles to statutory and legal records.</li> <li>Effective oversight of the external bookkeeping provider.</li> <li>Clear documentation of financial processes and controls.</li> <li>Improved visibility of financial performance, cash runway and commercial commitments.</li> <li>A finance function that is appropriately prepared for audit (when required), investment and future growth.</li> </ul> </div>

<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree</p><p>Experience : Min 5 years in Quality Management</p><p>Communication</p><p>Social &amp; intercultural sensitivity</p><p>Change management</p><p>Target &amp; result orientation</p><p>Motivation &amp; resilience</p><p>Self-organization</p><p>Conflict management</p><p>Teamwork</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span>Reporting to the Director of People, the People Business Associate plays an essential role supporting day-to-day HR operations, frontline workforce initiatives, and employee engagement programs within a dynamic manufacturing plant facility. This role provides an exciting opportunity to partner directly with plant leadership and operational teams to cultivate a positive facility culture, streamline HR processes, and elevate the employee experience. By leveraging HR analytics and organizational tools, you will deliver actionable insights that directly support factory reliability, operational performance, and strategic workforce plans.</span></p><br> <p><strong><span>Responsibilities:</span></strong></p><br> <ul> <li> <p><span>Partner with People Business Partners, plant functional leaders, and Centers of Excellence (CoE) to deliver proactive employee engagement initiatives tailored to a manufacturing environment.</span></p><br> </li> <li> <p><span>Utilize HR technology platforms, Google Sheets, and plant workforce metrics to generate data insights that optimize staffing plans, shift efficiency, and organizational effectiveness.</span></p><br> </li> <li> <p><span>Support frontline talent development and succession tracking by coordinating capability reviews, supporting skill-building programs, and tracking workforce capability standards.</span></p><br> </li> <li> <p><span>Guide plant supervisors and managers on employee relations processes, corrective action documentation, performance management, and compliance with facility standards.</span></p><br> </li> <li> <p><span>Coordinate site-level change management and operational projects to foster a positive labor climate and support continuous manufacturing improvements.</span></p><br> </li> </ul> <p><strong><span>Required Qualifications:</span></strong></p><br> <ul> <li> <p><span>Bachelor’s degree</span></p><br> </li> <li> <p><span>Minimum of 4 years of progressive human resources experience, ideally supporting a manufacturing, plant, or industrial operations environment.</span></p><br> </li> <li> <p><span>Technical proficiency utilizing HRIS software and spreadsheet applications (e.g., Google Sheets) for data collection and reporting.</span></p><br> </li> <li> <p><span>Demonstrated experience supporting foundational HR processes, such as employee relations tracking, compliance documentation, or onboarding.</span></p><br> </li> </ul> <p><strong><span>Preferred Qualifications:</span></strong></p><br> <ul> <li> <p><span>Prior HR support experience within a multi-national CPG, FMCG, or high-volume manufacturing environment.</span></p><br> </li> <li> <p><span>Demonstrated experience using generative AI tools (e.g., ChatGPT, Gemini) to enhance HR workflow efficiency and reporting.</span></p><br> </li> <li> <p><span>Strong consultative problem-solving skills, stakeholder communication, and comfort working on the plant floor alongside cross-functional teams.</span></p><br> </li> <li> <p><span>Professional HR certification (e.g., SHRM-CP or PHR).</span></p><br> </li> </ul> </div>

<p>Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required.</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Evening Shift</p><ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul><p>Our values</p><p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p>Equal Opportunity Employer</p><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</p><p>About Goldstar</p><p>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We re committed to helping shape a better, brighter future together #LI-SN1 #LI-Onsite</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in written and oral is essential.</li><li>Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>

<p><br></p><p>KEY RESPONSIBILITIES</p><p>Learning trajectory and knowledge management:</p><p>Directly and actively engage in the development of the project s learning trajectory design, implementation, evaluation and successful closure.</p><p>In collaboration with relevant stakeholders develop sound and inclusive methods for data collection and learning.</p><p>Take part in and engage in project related activities and events and regularly review project reports and materials to extra data relevant to the learning trajectory plans.</p><p>Compile project data, and prepare useful analysis (to project, the partners and Oxfam programs in general), in line with the project goals, and the learning trajectory, as needed and agreed with the line manager.</p><p>Support the project team and partners in extracting critical lessons and identifying and highlighting achievements which are linked to the project objectives, outcomes and aspired impact.</p><p>Encourage and initiate learning spaces and sessions, for exchanges and cross learnings between partners, and between project teams and partners, including annual learning and reflection workshops.</p><p>Where needed and agreed, support partners in data analysis and effective integration of learning trajectories within their own project activity plans.</p><p>Support the project team in advancing their Learning and Communication understanding and skills, hence contributions.</p><p>Assess the project partners Learning capacities and needs, develop and/or coordinate and organize relevant capacity building sessions, trainings, provide and share tools, etc., in agreement with the line manager/s and colleagues.</p><p>Engage and take an active part in project team meetings, and contribute to the sufficient implementation of the project, in respect of the Learning and Communication component (present results, give recommendations, suggest solutions).</p><p>Production, Communication and Dissemination :</p><p>In line with the learning trajectory plans, together with the relevant internal stakeholders, develop a comprehensive compliant and safe dissemination and communication strategy and plan, and facilitate and monitor its successful implementation, in line with Oxfam participative and feminist approach and donor s policies and obligations.</p><p>Reproduce the compiled data, drafted analysis, and gathered information and lessons, and craft compelling material for their communication, dissemination, and publications; through project or Oxfam reports, and plans, or media or social media outlets (including but not limited to: stories, factsheets, briefings, statistics, etc.).</p><p>Work closely with the Program Manager, the Media&amp;Com lead to ensure their input and sign off on all project related learning and communication reports, plans, products, communications, etc., and lead on their dissemination, per agreed and approved planned.</p><p>Directly contribute to the production of the project s plans, reports and other materials, in line with Oxfam and donor s obligations.</p><p>Prepare the relevant and most effect data and information to be shared during the learning sessions, workshops and events, with staff, parnters, or others.</p><p>Where relevant, directly contribute to high-impact media and communications products to help raise Oxfam s profile, raise the voices of the people we work with.</p><p>Conduct direct interviews, with staff, partners and beneficiaries and produce high impact stories, for use in the national, sub-regional and global markets media and social media outlets.</p><p>In coordination with the Media/Com Lead, guide and advise the program staff to ensure sufficient compliance with the relevant Oxfam global policies and steer on branding, approvals and sing off, risk assessment, etc.</p><p>Monitor and evaluate the impact of the communication and dissemination plan, media activities, coverage and reach, etc. and provide regular analysis to the managers and team.</p><p>Support other project s learning, media and communication planning and implementation.</p><p>Support the management and monitoring of Oxfam s social media outlets and platforms.</p><p>Contribute to updating North Africa information on internal social platforms, and to any NA products, and their dissemination.</p><p>Support partners in strengthening their communication capacities by identifying training, coaching, and learning events and resources.</p><p>Other:</p><p>Apply Oxfam leadership values, actively contribute to improving the team and office culture.</p><p>Ensure understanding and alignment with Oxfam policies, compliance and steer with regards to all areas of work within the delegated lines of liability and authority.</p><p>Contribute to internal staff capacity building sessions relevant to Learning and Communication.</p><p>Contribute to Learning &amp; Communication related recruitment process, when needed.</p><p>Actively attend and engage in NA staff meeting, as well as all other relevant sessions and workshop.</p><p>Contribute to the advancement of NA strategic direction, and the office s plans, reports, and products.</p><p><strong>Desired Candidate Profile</strong></p><p>A relevant bachelor s degree OR equivalent level of professional and work experience, with similar type of organizations.</p><p>At least 8 years of experience with progressive levels of professional responsibilities and proven experience in quality learning and communication activities and project s design, planning, implementation, monitoring, and successful and compliant closure.</p><p>Good knowledge and understanding of the North Africa, especially in Morocco, Tunisia and/or Egypt, socio-economic contexts, civil society field and the development area of work.</p><p>Solid experience in developing learning trajectories, plans, tools, and in building data collection and management mechanism, conducting data analysis, supporting research, compiling strategic and effective lessons.</p><p>Good understanding of the MEAL (monitoring, evaluation, accountability and learning) functions, approaches and tools; direct experience in MEAL is a plus.</p><p>Solid experience in drafting stories and articles, conducting interviews, and drafting media briefs.</p><p>Solid experience in managing and handling social media outlets.</p><p>Solid skills in coordinating and facilitating processes that require the involvement of, and/or interaction between, a collective or a team.</p><p>Solid writing skills, and experience in developing quality plans and drafting reports.</p><p>Experience in risk assessment, and in contributing to the development of prevention and mitigations plan, together with the team and parnters.</p><p>Proven experience in directly engaging with, and mentoring and supporting diverse types of partners, stakeholders and colleagues, in areas related to learning and communication.</p><p>Commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.</p><p>Commitment to Oxfam s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.</p><p>Demonstrated ability to work under pressure, prioritize, meet deadlines, and hold self and others to account.</p><p>Willingness and availability to conduct field visits and travels, as required.</p><p>Excellent Arabic and English skills (reading, speaking, writing); a good command of French, is a plus.</p><p>Desirable:</p><p>Experience in being part of a multi-cultural and multi-disciplined team.</p><p>Commitment to Oxfam s overall aims and policies and experience of promoting gender equity and diversity and the interests of marginalized people in all aspects of Oxfam s work.</p><p>Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women s rights, and diversity for all aspects of development work.</p><p>Most importantly, every individual in Oxfam needs to be able to:</p><p>Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, COURAGE, SOLIDARITY and EQUALITY (read more about these here )</p><p>Ensure you commit to our ORGANIZATIONAL ATTRIBUTES (including adhering to the Code of Conduct):</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around<strong>95,000 employees</strong> in <strong>23 countries</strong> and consolidated sales of EUR<strong> 3.9 billion in 2025 </strong>(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>&nbsp;Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Operations Quality on segment level<br></p><br><p>- Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products<br></p><br><p>- Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how<br></p><br><p>- Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><br><br><br>Qualifications and Experience<ul><li>Education Level : University degree</li><li>Experience&nbsp;: Min 5 years in Quality Management</li><li>Communication</li><li>Social &amp; intercultural sensitivity</li><li>Change management</li><li>Target &amp; result orientation</li><li>Motivation &amp; resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><br> </div>

<p>Main responsibilities : Within the Financial Compliance &amp; ESG Department of the Questel Group and under the responsibility of the Group Financial Compliance &amp; ESG Director, you will contribute to the following missions: - Sanctions Compliance &amp; Third-Party Risk Management Maintain and periodically update the Group's list of high-risk jurisdictions, ensuring alignment with applicable sanctions regulations and internal compliance requirements. Administer and continuously enhance the Group Third-Party Risk Management (TPRM) framework and procedures, coordinating internal stakeholder feedback Conduct periodic and ad hoc screenings of customers, suppliers, distributors and other third parties, including sanctions screening, adverse media checks, ownership analysis and reputational risk assessments via a dedicated screening tool and escalate the screening results to the direct-line manager Maintain up-to-date third-party risk assessment records and ensure proper communication of results to relevant stakeholders. Conduct regulatory watch on international sanctions regulations and support the update of related policies and procedures. Contribute to sanctions risk assessments and remediation action plans. - Anti-Bribery &amp; Corruption Compliance Support the implementation and continuous enhancement of the Group anti-bribery and corruption (ABC) framework in compliance with Sapin II and other applicable regulations. Participate in the review and update of anti-corruption policies, procedures and controls. Contribute to the preparation and update of the Group ABC risk assessment and risk mapping. Assist in conducting compliance interviews and gathering supporting documentation for risk assessment exercises. Support the development, deployment and monitoring of anti-corruption action plans. Coordinate anti-bribery and corruption awareness initiatives, employee training and communication campaigns. Contribute to the preparation of management and Audit Committee reporting related to ABC compliance activities. - Compliance Governance &amp; Regulatory Monitoring Perform regulatory watch on compliance-related topics and assess the impact of new regulatory requirements on Group operations. Support the review of RFPs, RFIs, contractual clauses and other compliance-related business requests. Respond to internal compliance queries and external requests, including bank KYC questionnaires. Maintain compliance documentation, procedures, records and reporting dashboards. Prepare compliance communications, newsletters and awareness materials. Support compliance projects and initiatives aimed at strengthening the Group compliance framework. Collaborate with Finance, Legal, Procurement, HR, Sales and other stakeholders to promote compliance best practices across the organization.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Objectives of the position :</strong> Support and strengthen the Group Financial Compliance Program by managing sanctions compliance, third-party risk management, anti-bribery and corruption controls, regulatory monitoring, compliance training and related compliance initiatives across Questel operations.</p><p><strong>Required skills and qualifications</strong> Bachelor's or Master's degree in Law, Compliance, Finance, Audit, Business Administration or a related field. Good understanding of sanctions compliance, anti-bribery and corruption principles, third-party risk management and corporate compliance programs. Strong analytical, investigation and risk assessment capabilities. Advanced English communication skills, both written and verbal. Proficiency in Microsoft Office tools, particularly Excel, Word and PowerPoint. High level of integrity, autonomy, organization and attention to detail.</p><p><strong>Required experience :</strong> - Master 2 level diploma with a specialization in Law, Compliance, Finance, Audit, Business Administration or a related field. - At least 3 years of professional experience in compliance, legal, regulatory, audit, risk management or related functions. - Experience conducting due diligence, sanctions screening, compliance reviews or regulatory monitoring activities. - Experience within an international or multinational environment is an advantage.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar Processing Support Agent – UK Market (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to:&nbsp;</strong>Contact Centre Supervisor</span> <br> <span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> &nbsp;</p><br> <ul> <li><span>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li> <li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li> <li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li> <li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li> <li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.&nbsp;</span></li> <li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li> <li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.&nbsp;</span></li> <li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.&nbsp;</span></li> <li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)&nbsp;</span></li> <li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</span></li> </ul> <br> <span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Perks of the Day Shift</u></strong></span></p><br> <ul> <li><span>Collaborate in real time with cross-functional and international teams.</span></li> <li><span>Enjoy a structured schedule aligned with business hours.</span></li> </ul> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <ul> <li><span><strong>Attention to detail</strong> – strong accuracy, reading, comprehension and listening skills are critical</span></li> <li><span><strong>Problem solving skills</strong> - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li> <li><span><strong>Languages</strong> - Proficient written and oral (in English) is essential.&nbsp;</span></li> <li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential&nbsp;</span></li> <li><span><strong>Customer Service Focus</strong> - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li> <li><span>A <strong>sense of urgency</strong> and the ability to work in a fast-paced and challenging work environment is essential</span></li> <li><span><strong>Excellent organization</strong> and <strong>time-management</strong> skills are also essential</span></li> <li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite</strong> of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span>&nbsp;At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Employee Testimonial</u></strong></span></p><br> <p><span>“Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.”</span><br><span>— Sirine K.</span></p><br> <br> <span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>

<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard &amp; governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree Experience : Min 5 years in Quality Management Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization Conflict management Teamwork</p>