Programming in Tunisia
738 Jobs Found
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<span>Mindrift is looking for highly skilled Vibecode specialists to join the Tendem project (https://tendem.<br>ai/) and drive specialized data scraping workflows for real-world use cases.<br> Mindrift is looking for highly skilled Senior Python Data Scraping Engineers to join the Tendem project and drive specialized data scraping workflows for real-world applications.<br> In this role, you'll apply your expertise in web scraping, data extraction, and data processing to deliver accurate, reliable, and high-quality results.<br> This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction and processing.<br> What We Do The Mindrift platform connects specialists with innovative technology projects.<br> Our mission is to help develop high-quality AI technologies by combining real-world expertise from professionals across the globe with advanced AI development efforts.<br> About the Role This is a freelance role for a Tendem project.<br> As a Senior Python Data Scraping Engineer , you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing tools such as Apify, OpenRouter, and other technologies, alongside your own technical expertise and approaches.<br> Key Responsibilities Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.<br> Leverage available tools and custom workflows to accelerate data collection, validation, and task execution while meeting defined requirement.<br> Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.<br> Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.<br> Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.<br> Educational qualifications At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).<br> Bachelor’s or Master’s Degree in Engineering, Applied Mathematics, Computer Science, or related technical fields is a plus.<br> Academic and/or Professional Experience Candidates should have a strong technical foundation and practical experience with scripting, automation, and data extraction workflows.<br> We are looking for specialists who can solve non-trivial problems, work confidently with modern development tools and technologies, and systematically collect, structure, and validate data from diverse sources.<br> A methodical, detail-oriented approach and the ability to work independently are essential.<br> Technical Skills (Essential) Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML) Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets) Additional requirements Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks Strong attention to detail and commitment to data accuracy Self-directed work ethic with ability to troubleshoot independently A link to GitHub is a plus English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $25 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
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<span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Specialist, you will: Quote & Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce & Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance & Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End & Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement & Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>
<p><b>The Role </b>We are looking for a curious and organized junior professional to join our Tunisia IT team and support the day-to-day IT and security operations of our Tunisia offices and production/drilling sites, working closely with our local IT lead. This is a hands-on, on-the-ground support role for someone who wants to learn how IT support, cybersecurity and business applications come together in an international business. Your work will be driven by day-to-day needs and requests from your local IT lead and the CIO/CISO, keeping endpoints, servers and networks running, handling entry-level security tasks, and helping translate business needs into data-driven applications. No two days will look the same. You won t be expected to know it all on day one. What we care about is your drive to learn, your attention to detail, and your ability to keep things moving.</p><p>Responsibilities This is a responsive, support-first role: your day-to-day priorities will be set by your local IT lead or the CIO/CISO, across three main areas. Day-to-Day IT Support (Primary Focus)</p><ul><li>Provide day-to-day support for endpoints (workstations, laptops, mobile devices): setup, software issues, user accounts and access.</li><li>Provide basic support and monitoring for local servers and network infrastructure (connectivity, Wi-Fi, VPN, DNS), escalating complex issues to your local IT lead or HQ.</li><li>Troubleshoot everyday IT issues for colleagues in Tunisia, on-site and remotely, as they come up.</li><li>Maintain an accurate inventory of IT equipment, software and licenses across Tunisia sites.</li><li>Carry out regular inspection and maintenance of IT equipment and infrastructure.</li><li>Assist with system installations, software rollouts, patch management and cloud user administration (Microsoft 365, Azure/AWS), as directed by your local IT lead or the CIO.</li></ul><p>Entry-Level Cybersecurity Tasks</p><ul><li>Assist in monitoring cybersecurity tools and dashboards for Tunisia systems, flagging anomalies as requested.</li><li>Support basic security hygiene: patching, access reviews, and account/password hygiene checks.</li><li>Support security awareness initiatives when requested: training sessions, phishing simulations and internal communications for Tunisia colleagues.</li><li>Support local preparation for audits, risk assessments and compliance activities (including NIS2), as directed by your local IT lead or HQ.</li></ul><p>Business Applications (Key Focus Area)</p><ul><li>Act as a translator between local business users and IT/data teams, turning everyday business needs, pain points and processes into clear requirements for data and analytics applications, when requested by your local IT lead or the CIO.</li><li>Help map how business processes and data flow today, spotting where more structure or AI could improve accuracy and decision-making.</li><li>Support the design, testing and rollout of simple AI-powered or low-code business applications and dashboards that turn raw data into decision-ready insights.</li><li>Gather feedback from end users after go-live and help refine applications so they keep matching real business needs.</li></ul><p>Growth Opportunities This role is designed as a launchpad. With close mentorship from your local IT lead, and growing exposure to the CIO/CISO as you take on more, you will gradually build deeper expertise across:</p><ul><li>IT Operations, from day-to-day support to servers, networks and cloud platforms.</li><li>Cybersecurity, from awareness basics to hands-on security tasks and compliance support.</li><li>Business Applications & AI, from understanding business needs to translating them into data-driven, AI-powered tools.</li><li>Compliance & Governance, from documentation to audits and regulatory frameworks such as NIS2.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Education </b>Bachelor's degree (or equivalent) in Computer Science, IT, Cybersecurity, Information Systems or a related field. Certifications (CompTIA, ITIL, Microsoft, Cisco, AWS...) or a Masters' degree are a plus, not a requirement.</p><p>Experience No professional experience required; this is an entry-level role with full mentorship. Internships, academic projects, or any relevant exposure to IT or cybersecurity are valued but not mandatory.</p><p>Technical Baseline Basic understanding of networking (TCP/IP, DNS, VPN, Wi-Fi) and cybersecurity principles. Comfortable with Windows; basic familiarity with Linux and general server concepts is a plus. Familiarity with Microsoft 365, Azure/AWS is an advantage; interest in scripting (PowerShell, Python) is a bonus. Interest in data & analytics tools (e.g., Power BI, low-code/AI app builders) and how they turn business processes into structured, decision-ready data is a plus. Willingness to learn enterprise systems, cloud platforms, and security tools on the job.</p><p>Who You Are Organized and detail-oriented, you follow through and keep things on track. Curious about how the business works, with an interest in turning real-world processes and challenges into structured data and technology solutions. A clear communicator who can summarize information simply, in French, Arabic and English. Proactive, you look for what needs to happen next without being asked. Comfortable switching between different types of tasks throughout the day. Professional and reliable when working with local colleagues, vendors, and HQ contacts. Adaptable and eager to learn, ready to grow beyond your comfort zone.</p>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); At least 1–2 years of proven experience in a Technical Support role; Experience translating technical issues for non-technical users (high EQ); Experience reproducing and troubleshooting complex technical issues using browser tools, logs, and changelogs; Solid understanding of engineering workflows, including releases, migrations, and potential user impact; Ability to clearly distinguish product bugs from user environment issues and third-party limitations; Experience escalating incidents with structured documentation (impact, timeline, reproduction steps); Experience reading logs (e.<br>g, Jason) in tools like Grafana; Familiarity with marketplace or reselling platforms AI-first mindset, using AI tools to reduce repetitive work and improve support efficiency Hands-on experience with Zendesk and Linear (or similar ticket-tracking systems); Strong organizational skills, including tracking patterns, running retrospectives, and turning insights into actionable feedback; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3G3</span> </div>
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<span>Représentant/e commercial/e (Verres Optiques) </span>
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<span>Brand: </span>
<span>EssilorLuxottica </span>
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<span>Location: </span>
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<span>Tunis, TN </span>
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<span></span></span><p><span><strong>If you’ve worn a pair of glasses, we’ve already met.</strong></span></p><br><br>
<p><br><span>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over <strong>150 countries</strong> access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.</span></p><br><br>
<p><span>Join our global community of over <strong>190,000 dedicated employees</strong> around the world in driving the transformation of the eyewear and eyecare industry.</span></p><br><br>
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<p><span>Discover more by following us on LinkedIn!</span></p><br><br>
<p><span><strong>Your #FutureInSight with EssilorLuxottica</strong></span></p><br><br>
<p><span>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible!</span></p><br><br><p><span>En tant que <strong>Représentant(e) commercial(e)</strong>, vous serez chargé(e) de stimuler la croissance du chiffre d'affaires en développant et en gérant un portefeuille important de clients. Ce poste consiste à identifier les besoins des clients, les orienter vers les solutions les plus adaptées, conclure des opportunités commerciales et mettre en œuvre des processus de vente efficaces et évolutifs. Vous travaillerez en étroite collaboration avec différentes fonctions afin de contribuer à l'évolution de l'expérience client et à la croissance durable de l'entreprise.</span></p><br><br>
<span>Principales responsabilités</span>
<span>1. Développement commercial et croissance des ventes</span>
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<li><span>Identifier, prospecter, développer et fidéliser de nouveaux clients au sein du réseau des opticiens.</span></li>
<li><span>Accroître la part de marché d'EssilorLuxottica auprès des clients existants grâce à des stratégies d'upselling et de cross-selling.</span></li>
<li><span>Conclure efficacement les ventes et construire des relations durables avec les clients.</span></li>
<li><span>Atteindre les objectifs commerciaux mensuels, trimestriels et annuels (volume, chiffre d'affaires et mix produits).</span></li>
</ul>
<span>2. Exécution commerciale sur le terrain</span>
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<li><span>Déployer la stratégie commerciale sur le secteur géographique attribué.</span></li>
<li><span>Assurer une exécution irréprochable des lancements de produits, promotions et animations en point de vente.</span></li>
<li><span>Maintenir une connaissance approfondie du portefeuille de produits et communiquer efficacement les propositions de valeur aux clients.</span></li>
</ul>
<span>3. Gestion de la relation client</span>
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<li><span>Développer des relations solides et de confiance avec les opticiens et les parties prenantes clés.</span></li>
<li><span>Réaliser des revues d'activité régulières et formuler des recommandations adaptées aux besoins des clients.</span></li>
<li><span>Agir en tant qu'ambassadeur de la marque et représenter la voix du client au sein de l'organisation.</span></li>
</ul>
<span>4. Veille marché et analyse</span>
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<li><span>Suivre les tendances du marché, les activités de la concurrence et l'évolution des besoins clients.</span></li>
<li><span>Fournir des analyses et des recommandations exploitables aux équipes Commerciales et Marketing.</span></li>
<li><span>Contribuer au découpage territorial, à la segmentation des clients et à l'identification des opportunités de croissance.</span></li>
</ul>
<span>5. Formation et accompagnement</span>
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<li><span>Former les clients sur les caractéristiques produits, les innovations et les techniques de merchandising.</span></li>
<li><span>Coordonner avec les équipes techniques la mise en place de formations professionnelles lorsque nécessaire.</span></li>
<li><span>Accompagner les clients dans l'amélioration de leurs performances de vente.</span></li>
</ul>
<span>6. Reporting</span>
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<li><span>Participer à la revue hebdomadaire de l'activité commerciale (Weekly Business Review).</span></li>
<li><span>Assurer la mise à jour et l'exactitude des informations dans les outils CRM</span></li>
</ul>
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<span>Évaluation de la performance et indicateurs clés (KPI)</span>
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<li><span>Croissance du chiffre d'affaires.</span></li>
<li><span>Taux de conversion des prospects.</span></li>
<li><span>Coût d'acquisition client (CAC).</span></li>
<li><span>Taux de fidélisation des clients.</span></li>
<li><span>Taux de réussite des opportunités commerciales.</span></li>
<li><span>Part de marché.</span></li>
<li><span>Satisfaction client (CSAT) / Net Promoter Score (NPS).</span></li>
<li><span>Précision des prévisions de ventes.</span></li>
<li><span>Valeur du pipeline commercial (ensemble des opportunités en cours représentant le potentiel de chiffre d'affaires futur).</span></li>
</ul>
<span>Profil recherché</span>
<span>Formation</span>
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<li><span>Diplôme universitaire en Commerce, Vente, Marketing ou domaine connexe.</span></li>
<li><span>Une formation en optique est un atout.</span></li>
</ul>
<span>Expérience</span>
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<li><span>3 à 5 ans d'expérience en vente ou en développement commercial, idéalement dans les secteurs de l'optique, de la pharmacie ou des dispositifs médicaux.</span></li>
</ul>
<span>Compétences requises</span>
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<li><span>Esprit entrepreneurial et forte orientation client.</span></li>
<li><span>Excellentes capacités de négociation, de communication et de présentation.</span></li>
<li><span>Esprit analytique orienté performance et résultats.</span></li>
<li><span>Capacité à travailler en équipe et à collaborer de manière transversale.</span></li>
<li><span>Adaptabilité et réactivité sur le terrain.</span></li>
<li><span>Humilité et sens du relationnel.</span></li>
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<br><strong>Job Segment: </strong>
<span>Merchandising, Social Media, Ophthalmic, Retail, Marketing, Healthcare </span>
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<p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. </span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Your team </b></p><br><p>As part of our strategic expansion, we are looking for talented Junior Murex Consultants to join our CS EMEA ERM domain in Tunis and play a key role in supporting our European clients through production, upgrades, and implementation projects.</p><br><p> <br>You will be joining the new team in Tunis, which is fully integrated into the Client Services EMEA ERM domain. This cross-asset team covers all areas of Risk Management, with a primary focus on Credit Risk and Risk Control.</p><br><p><br>Although physically located in Tunis, the team operates as an extension of our regional structure, working in close coordination with our Paris office. The team is deeply embedded in client-facing activities and plays an important role in delivering high-quality solutions. This setup offers a unique blend of local autonomy and global integration. The direct reporting line is in Tunis, ensuring proximity and agility, while the functional alignment remains with the Regional Domain team in Paris, providing strategic direction, domain leadership, and access to broader initiatives. </p><br><p><b>Your missions </b></p><br><ul><li><p>Provide support services to the clients : follow-up and solving of open cases</p><br></li><li><p>Contribute to the building phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed</p><br></li><li><p>Manage defect correction and product enhancement</p><br></li><li><p>Conduct training, internal to Murex or to clients</p><br></li><li><p>Participate to client assistance on-site</p><br></li><li><p>Work on an internal product evolution stream</p><br></li></ul><p><b>Your profile </b></p><br><ul><li><p>Graduate (master’s degree from engineering, university) with a specialization in financial markets and/or mathematics.</p><br></li></ul><ul><li><p>Interest in IT/software development and proficiency in Unix, SQL databases and/or Oracle Sybase is desirable.</p><br></li></ul><ul><li><p>Strong analytical and problem-solving skills </p><br></li></ul><ul><li><p>Client-facing and excellent interpersonal and communication abilities </p><br></li></ul><ul><li><p>Ability to work independently, take initiatives and manage priorities in a dynamic environment </p><br></li></ul><ul><li><p>Fluent in English required and openness to travel</p><br></li></ul> </div>
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<p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. </span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Your team </b></p><br><p>As part of our strategic expansion, we are looking for talented Junior Murex Consultants to join our CS EMEA ERM domain in Tunis and play a key role in supporting our European clients through production, upgrades, and implementation projects.</p><br><p> <br>You will be joining the new team in Tunis, which is fully integrated into the Client Services EMEA ERM domain. This cross-asset team covers all areas of Risk Management, with a primary focus on Credit Risk and Risk Control.</p><br><p><br>Although physically located in Tunis, the team operates as an extension of our regional structure, working in close coordination with our Paris office. The team is deeply embedded in client-facing activities and plays an important role in delivering high-quality solutions. This setup offers a unique blend of local autonomy and global integration. The direct reporting line is in Tunis, ensuring proximity and agility, while the functional alignment remains with the Regional Domain team in Paris, providing strategic direction, domain leadership, and access to broader initiatives. </p><br><p><b>Your missions </b></p><br><ul><li><p>Provide support services to the clients : follow-up and solving of open cases</p><br></li><li><p>Contribute to the building phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed</p><br></li><li><p>Manage defect correction and product enhancement</p><br></li><li><p>Conduct training, internal to Murex or to clients</p><br></li><li><p>Participate to client assistance on-site</p><br></li><li><p>Work on an internal product evolution stream</p><br></li></ul><p><b>Your profile </b></p><br><ul><li><p>Graduate (master’s degree from engineering, university) with a specialization in financial markets and/or mathematics.</p><br></li></ul><ul><li><p>Interest in IT/software development and proficiency in Unix, SQL databases and/or Oracle Sybase is desirable.</p><br></li></ul><ul><li><p>Strong analytical and problem-solving skills </p><br></li></ul><ul><li><p>Client-facing and excellent interpersonal and communication abilities </p><br></li></ul><ul><li><p>Ability to work independently, take initiatives and manage priorities in a dynamic environment </p><br></li></ul><ul><li><p>Fluent in English required and openness to travel</p><br></li></ul> </div>
<p><br></p><p><b>Responsibilities</b></p><p>Within delegated authority, the Partnerships Officer will be responsible of the following duties</p><ol><li>Works closely with the Resident Coordinator Office economist and other UN Country Team finance experts to promote partnerships to support financing for accelerating the achievement of the Sustainable Development Goals (SDGs) Identifies and provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; Prepares briefing papers, discussion points and strategies to identify financing gaps and opportunities and partnerships needed to improve financing for development in Tunisia for consideration by RC/UNCT; Identifies and promotes innovative financing solutions through but not limited to promotion of blended financing solutions. Contributes to advocacy, communications and dialogues with partners to improve development finance assistance policies and practice; Working in close collaboration with the RCO Economist, ensures effective engagement of relevant government counterparts, private sector, civil society and development partners, to develop engagement and partnerships around SDG financing. Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs; Strengthens and supports UN coordination on financing for development strategies and partnerships. Identifies and supports engagement of wide network of development finance partners to implement agreed financing strategies. Support the development of bankable SDG projects and ensures investment readiness through promotion of blended and innovative financing tools for the UNCT.</li><li>Participates in joint partnership and resource mobilization initiatives and supports management of pooled fund for the UN Sustainable Development Cooperation Framework In collaboration with RC/UNCT develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; Monitors and analyzes resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant).</li><li>Managing the UN Multi-Partner Trust Fund Office (MPTF) in Tunisia: Coordinate and administer the operational and fiduciary management of the Multi-Partner Trust Fund (MPTF), ensuring efficient fund administration, timely processing of allocations, and adherence to established governance frameworks and donor requirements. Organize and support Steering Committee and governance meetings by preparing agendas and documentation, facilitating stakeholder engagement, recording decisions and action points, and ensuring timely follow-up on agreed commitments. Monitor and ensure compliance with MPTF policies, monitoring and evaluation (M&E) requirements, risk management standards, and reporting obligations through regular review of programmatic, financial, and results-based performance information. Consolidate, analyze, and report on substantive, financial, and results-based progress of MPTF-funded initiatives, providing high-quality reports and recommendations to support strategic decision-making by the Steering Committee and contributing partners.</li><li>Assists with the provision of substantive support for strategic planning for and coordination of UNCT strategic partnerships with civil society, the private sector and others SDG achievement Lead the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework Supports a UNCT for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs.</li><li><br></li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li><b>PROFESSIONALISM:</b> Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li><b>PLANNING AND ORGANIZING:</b> Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li><li><b>ACCOUNTABILITY:</b> Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/ her own shortcomings and those of the work unit, where applicable.</li><li><b>CREATIVITY:</b> Actively seeks to improve programmes or services; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks outside the box ; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or traditional approaches.</li><li><b>Education:</b> Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, finance or related area, is required. A first level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.</li><li><b>Work Experience:</b> A minimum of five (5) years of progressively responsible experience and track record in strategic support to financial partnerships, social corporate responsibility, financing for development, resource mobilization in the context of development cooperation or related area is required. Minimum five (5) years of experience of developing strategic partnerships across government, private sector and civil society organizations, including in financing for development is required. Minimum five (5) years of experience of successful large scale resource mobilization strategies is required. Experience of applied partnerships in one or more of the following areas Food systems, Digital transformation, Jobs and social protection, energy, climate action and of Public-Private partnerships is desirable. Experience in preparing project /programme proposals is required. Demonstrated experience in developing and leveraging innovative financing mechanisms is desirable. Experience in supporting the development of financing strategies is desirable. Experience in managing funds is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable.</li><li><b>Languages:</b> English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. Arabic is required.</li></ul>
<p><b>JOB SUMMARY</b> Acts as the Manager on Duty during overnight shifts. Supervises night shift associates and ensures compliance with hotel policies, procedures, and service standards. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p><p><b>CORE WORK ACTIVITIES</b></p><p>Maintaining Guest Services and Front Desk Goals</p><p>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p><p>Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Managing Projects and Policies</p><p>Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience</p><p>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p><p>OR</p><p>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Today, EY brings together PHONE_NUMBER partners and employees across the globe in more than 150 countries. Thanks to this network, whose level of integration and international reach guarantee the same excellence everywhere in the world, EY strengthens its position as a world leader in Audit, Consulting, Transactions, Tax and Law.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We nurture talent so that, together, they can guide organizations towards sustainable growth. Our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Do you want to launch your career in a stimulating and international environment?</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a prestigious audit and consulting firm. Our FS team is recruiting a Senior Consultant specializing in business transformation within the financial sector. Your main responsibilities will include: Supporting the transformation of financial institutions (banks, insurance companies, leasing companies, microfinance institutions, payment institutions, central banks, fintechs, etc.) by defining and implementing tailored transformation strategies; conducting market research and national and international sector benchmarking to inform transformation, innovation, and differentiation decisions; performing comprehensive organizational diagnostics, including reviewing existing business models, identifying areas for improvement, and designing new models adapted to sector challenges; and modernizing and optimizing customer journeys and business processes, providing end-to-end support through the analysis of current flows, the design of agile and optimized solutions, digitalization and automation, coupled with robust change management. Participation in the drafting of commercial proposals and the preparation of client pitches.</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education and experience:</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are a graduate ( ) from a top business school, engineering school or a postgraduate university program</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have 27 years of experience in strategy and transformation consulting for financial institutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">International or African experience (major asset)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In-depth knowledge of new technologies (RPA, AI, data, Blockchain and cryptocurrencies)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Power BI)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired certifications: PMP, Prince2, Lean Six Sigma</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfectly bilingual (French/English)</font></font></li></ul>
<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are passionate CX enthusiasts and just as dedicated to our clients as we are to their fans. That's why the world's most popular brands trust us. We stand behind the brilliant ideas of fintechs setting new standards, technology legends, and much more. Now we are looking for an English-speaking Customer Service Representative who enjoys helping others and is highly committed to providing excellent customer service. We look forward to welcoming you to our team!</font></font><div> <br> <div> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What can you expect?</font></font></strong> </div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An international and inclusive environment where you will feel supported, encouraged and welcome from day one.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous development through our internal learning platforms and external training.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Unlimited career opportunities: 90% of our managers and executives started their careers as customer service specialists.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A two- to three-week training course that will familiarize you with the specifics of the job.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Modern and comfortable offices and relaxation areas for breaks;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexible working hours;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Free taxi rides for the end of shifts between 7:30 pm and 11:00 pm;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operating services and discounts.</font></font><br> <br> </li> </ul> </div> <div> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Become part of Transcom as a customer service representative!</font></font></strong> </div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Be on the front line of customer service and make a significant impact at the company level. In this role you will:</font></font></div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">working for a world-leading digital marketplace dedicated to making secondhand fashion more accessible, where I focus on scaling platform growth and improving customer engagement in international markets;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide an excellent customer experience by responding to customer inquiries promptly and accurately via tickets;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the success of the project, suggest improvements, share knowledge and learn together with your colleagues.</font></font><br> <br> </li> </ul> </div> <div> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To be successful in this position, the following skills are required:</font></font></strong> </div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">B2 level German language skills (spoken and written);</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong oral and written communication skills as well as interpersonal skills such as empathy and listening;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to quickly absorb information, adapt, and react to changes;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A positive attitude and willingness to provide an excellent customer experience. You are convinced that customers deserve more than just support.</font></font><br> <br> </li> </ul> </div> <div> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What is life like at Transcom?</font></font></strong> </div> <div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Transcom, we are tirelessly committed to our customers and to each other. Every day, someone begins their journey with us, transforming existing potential into skills for the future. Dedication, team spirit, and supporting others are valued here. We foster positive, sustainable change within our teams and communities. It's simply how we do things at Transcom. We look out for each other and support one another. You are welcome from day one, just as you are. With the right attitude, there are no limits to our shared success.</font></font></div> </div>
<p>Have an Important role in defining Glovo s local Marketing strategy, adapting the global playbook to local needs. Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets. Track the Market dynamics and competitor activities. Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams Own the tracking and expenditure of the Marketing budget for the country. Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales. Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements. Communicate and simplify concepts to the audience's needs</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field 3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation). Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities Hands-on attitude: You ll have to roll up your sleeves! Proficiency in English Ninja expertise with Excel / Google Sheets (is a must) Strong consumer understanding skills</p>
<p>Be a part of a team where you will: Have an Important role in defining Glovo s local Marketing strategy, adapting the global playbook to local needs. Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets. Track the Market dynamics and competitor activities. Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams Own the tracking and expenditure of the Marketing budget for the country. Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales. Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements. Communicate and simplify concepts to the audience's needs</p><p><strong>Desired Candidate Profile</strong></p><p>WHAT YOU WILL BRING TO THE RIDE Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field 3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation). Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities Hands-on attitude: You ll have to roll up your sleeves! Proficiency in English Ninja expertise with Excel / Google Sheets (is a must) Strong consumer understanding skills</p>
<p>Have an Important role in defining Glovo s local Marketing strategy, adapting the global playbook to local needs. Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets. Track the Market dynamics and competitor activities. Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams Own the tracking and expenditure of the Marketing budget for the country. Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales. Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements. Communicate and simplify concepts to the audience's needs</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field 3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation). Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities Hands-on attitude: You ll have to roll up your sleeves! Proficiency in English Ninja expertise with Excel / Google Sheets (is a must) Strong consumer understanding skills</p>
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<p>Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. <b>#LI-RB1</b> <b>#LI-Hybrid</b> </p><br><p><b><u>About the Team:</u></b></p><br><p>The EMEA End User Computing (EUC) Team is responsible for delivering a second level IT Support for nearshore employees in Tunisia.</p><br><p>With an advanced knowledge of FIS computing environment, the EUC team manages efficiently users’ issues and provides the suitable solutions that aim to maintain productivity as per the BUs expectations.</p><br><p>The team is continuously reviewing and implementing services’ improvements for a better user experience.</p><br><p>Supporting Corporate IT initiatives and local infrastructure projects through effective contribution is also part of its duties.</p><br><p>Added to that, the team is responsible for maintaining secure and compliant FIS computing environment via smart monitoring and targeted/corrective actions.</p><br><p><b><u>What you will be doing:</u></b></p><br><ul><li>Provide day to day EUC Support for EMEA Nearshore office in Tunisia.</li><li>Build a good customer relationship and trust.</li><li>Contribute in Corporate IT initiatives and projects under EUC.</li><li>Strong collaboration with Infrastructure Team in local projects.</li><li>Acceptable knowledge in IT infrastructure and networking is needed.</li><li>Point of contact for all IT related issues or requests (1st PoC being the Employee Support Helpdesk).</li><li>End User environment communications and trainings.</li><li>VMs provisioning.</li><li>Create/Update documentation related end users (e.g. Welcome email, joiner/leaver check lists).</li><li>Maintain Legal Hold tracking.</li></ul><p><b><u>What you bring:</u></b></p><br><p>The role of IT Desktop Support Engineer requires good understanding, knowledge, and experience in areas of:</p><br><p><u>Desktops and Laptops:</u></p><br><ul><li>Deploy Windows image, Configure, Deliver and Dispose.</li><li>Support and Repair (liaise with vendor for hardware repair).</li><li>Hardware assets management by maintaining accurate inventory.</li><li>Manage assets life cycle.</li></ul><p><u>Applications:</u></p><br><ul><li>Install End User software (licensing validity and availability checks).</li><li>Deployment of new applications (and/or upgrades) and follow up.</li><li>Review Unauthorized and End of Life Software and remediate.</li></ul><p><u>Logical Security and Compliance:</u></p><br><ul><li>Microsoft Windows patching (Desktop OS).</li><li>Non-Windows Desktop OS patching (e.g. Mac OS).</li><li>Applications patching and upgrades (e.g. Java, Adobe Flash).</li><li>Review Encryption and Security Endpoint controls and remediate as appropriate.</li><li>Administrative Privileges Management (Beyond Trust administration).</li><li>Manage RMIS and vulnerabilities for laptops and workstations.</li></ul><p><u>Network and Telecom:</u></p><br><ul><li>Switch access VLAN assignment (if not automatic).</li><li>Wireless access support.</li><li>Desk phone/softphone setup (eg. 8X8, Avaya, etc...)</li><li>Video Conferencing System support</li><li>Meeting Room Health Check</li><li>Mobile phone support</li></ul><p><u>Access Management:</u></p><br><ul><li>Network share management.</li><li>MFD Support.</li><li>MS Teams and VC support.</li></ul><p><b><u>What we offer you:</u></b></p><br><ul><li>A modern, international work environment and a dedicated and motivated team.</li><li>A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.</li><li>Competitive salary and excellent bonus potential.</li><li><span>A broad range of professional education and personal development possibilities – FIS is your final career step!</span></li></ul><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>
<p>Integrate and create offers in line with business requirements. Develop the components required to connect different offers and operators to our platform. Carry out development, integration and unit testing during project phases. Contribute to team discussions and decision-making regarding technology and architecture choices. Ensure the maintenance, correction and/or evolution of all software developments. Identify and diagnose issues and proactively suggest improvements and corrective actions.</p><p><strong>Desired Candidate Profile</strong></p><p>More than 1 year of experience in PHP development. Strong command of MVC architecture in PHP and experience with the Symfony PHP framework. Previous experience in backend development and consuming REST APIs, SOAP web services and XML. Strong focus on code quality, maintainability and reusability. Adaptable, autonomous, organized and rigorous, with a commitment to delivering high-quality services using Agile development methodologies. Excellent interpersonal and communication skills. Passionate about new technologies and actively keeps up to date with technology trends. A good level of English is required.</p><h4>Additional Skills Appreciated</h4><p>Familiarity with Git / Git Flow and a good understanding of continuous integration and continuous deployment (CI/CD). Familiarity with Redis and RabbitMQ. Knowledge of Scrum / Kanban and Redmine / Jira. Experience with or affinity for React.js. Knowledge of the AWS (Amazon Web Services) environment. Proficiency with a PHP testing framework and TDD or BDD practices (PHPUnit, Behat, etc.). Good practical knowledge of the main PHP design patterns.</p>
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<span>Description Smeetz is an AI-powered unified commerce platform for the European leisure and entertainment industry.<br> Theme parks, family entertainment centres, museums, zoos, and theatres run their ticketing, seating, F&B, and payments on us.<br> This role owns our two AI surfaces: the Smeetz MCP server and the AI chatbot.<br> You own them end to end.<br> You talk to the venues using them, you decide what to build next, you write the production code, and you watch what happens once it is live.<br> There is no product manager between you and that decision.<br> Reports to the VP of Engineering.<br> No direct reports.<br> The authority in this role is over a surface area, not over people.<br> Key responsibilities A product engineer owns a piece of the product end to end: choosing what to build, building it, and improving it once real customers are using it.<br> Here that piece is our AI surfaces.<br> Own the Smeetz MCP server and the AI chatbot.<br> Both are yours end to end: the tool surface, the agent behaviour, and the guardrails on what they are allowed to do.<br> Decide what to build next.<br> Run discovery on your own area.<br> Talk to venue operators, read the traces, pick the work, write the spec yourself, ship it, then measure it.<br> Own reliability and performance.<br> Latency, error rates, and the call patterns clients actually generate.<br> You get full observability data to work from and the mandate to act on it.<br> Build the eval layer.<br> Make prompt and model changes measurable before they ship, not after a customer notices.<br> Write things down.<br> The surfaces you own should be understandable by the next engineer without you in the room.<br> Documentation sits in your objectives, not in the gap at the end of a sprint.<br> Raise the bar on AI-native delivery.<br> Extend our shared Claude Code skill library so the rest of engineering ships the way you do.<br> A published dual career ladder.<br> Grow to Staff AI Product Engineer without becoming a manager, on pay bands comparable to the management track.<br> Full ownership of two AI surfaces that are core product, not a side project.<br> Direct contact with the venue operators who use what you build.<br> Modern AI-native tooling: Claude Code with a shared internal skill library.<br> Fully remote position.<br> Competitive salary based on experience.<br> Band to confirm.<br> Professional requirements Minimum 5 years shipping production code, including at least one system you owned end to end with the on-call that comes with it.<br> Minimum 2 years building LLM features that reached real users: tool calling, structured outputs, evals, cost and latency control, and the failure modes that only appear in production.<br> Prototypes do not count.<br> Demonstrated expertise in an AI-native SDLC.<br> You work in Claude Code or an equivalent agentic environment every day, and you build your own skills, hooks, and automations rather than using AI as autocomplete.<br> Be ready to show what you automated and what it replaced.<br> Experience designing an API or tool surface for agents rather than for humans: naming, granularity, and error messages a model can recover from without a human stepping in.<br> You run discovery yourself.<br> Bring customer conversations you led, specs you wrote, and success metrics you set and were measured against.<br> Fluent in English.<br> Additional preferred skills Langfuse, or another LLM observability tool such as LangSmith, Braintrust, or Phoenix.<br> Ours is Langfuse and it is already wired into the MCP server.<br> The MCP specification itself, beyond having used it as a client.<br> The Anthropic Claude API and tool use.<br> Most of what we build sits on Claude.<br> Retrieval and evals over a support knowledge base.<br> Intercom Fin experience is directly relevant.<br> Guardrails for agents with write access: permissions, confirmation steps, prompt injection, PII.<br> French or German.<br> Personal attributes Owner: Defaults to ownership.<br> The surface works because you are in the seat.<br> AI-native: Lives inside Claude and agents.<br> Treats AI as leverage, not as a side project.<br> Product-minded: Starts from the operator's problem, not from the ticket.<br> Decisive: Kills their own ideas and can say what they gave up and why.<br> Writer: Leaves the codebase better documented than they found it.<br> At ease in ambiguity: There is no groomed backlog for this area.<br> That is the appeal, not the problem.<br> Measured: Defines success before building and accepts the number.<br></span> </div>
<p>As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we d like to ask you: Are you FIS ? About The Team: Valdi is a suite of global multi-asset trading solutions for listed equities, derivatives and fixed income instruments that provides access to trading venues around the world. The Client Support team is the primary liaison, building relationships with customers and supporting their requests and incidents on all Valdi solutions. We are currently looking for a Product Technical Support Analyst to join our team in Tunisia. What You Will Be Doing : As a key member of our client-facing support team, you will play a vital role in assisting our prominent clients globally. Positioned at the forefront of our client support operations, your primary responsibility will be to acknowledge, assess, and address a wide range of client inquiries and issues submitted through various channels, including email, phone, and our ticketing system. Your role extends beyond simply responding to concerns you will actively work to identify solutions for both functional and technical challenges, ensuring each issue is managed efficiently from initial contact through to full resolution. This will involve troubleshooting and debugging applications across both front-end and back-end platforms, utilizing a diverse array of technologies and tools. Collaboration is at the heart of this position. You will coordinate resources across departments and maintain close communication with clients at every level, building strong relationships and fostering satisfaction. In addition, you ll work alongside Operations, Client Services Managers and various development and support teams, gaining comprehensive knowledge of our products and their configurations to deliver the highest quality service to our clients. What You Bring : Good technical diagnostic, analytic and problem-solving skills Understanding of Client / Server Application model and API concept. Linux, Shell scripting & Network understanding such as FTP, SSH, TCP/IP High communication skills in English (Written and verbal) Mandatory Effective communication and relationship-building skills. The ability to work effectively within local and distributed teams The ability to multi-task and work well under pressure, providing timely and accurate solutions to numerous clients needs Shift work required including weekend and public holidays Added Bonus If You Have : Service management knowledge (ITIL v3/v4, PMP) Capital Markets and Trading platforms experience Process automation and AI initiatives enthusiasm What we offer you: At FIS, we are as committed to growing our employees careers as our own business. We offer: Opportunities to innovate in fintech Inclusive and diverse team atmosphere Professional and personal development Resources to contribute to your community Competitive salary and benefit #LI-RB1 #LI-HYBRIDE Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass</p><p><strong>Desired Candidate Profile</strong></p><p>Good technical diagnostic, analytic and problem-solving skills Understanding of Client / Server Application model and API concept. Linux, Shell scripting & Network understanding such as FTP, SSH, TCP/IP High communication skills in English (Written and verbal) Mandatory Effective communication and relationship-building skills. The ability to work effectively within local and distributed teams The ability to multi-task and work well under pressure, providing timely and accurate solutions to numerous clients needs Shift work required including weekend and public holidays Added Bonus If You Have : Service management knowledge (ITIL v3/v4, PMP) Capital Markets and Trading platforms experience Process automation and AI initiatives enthusiasm</p>
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<br>Job Description<br><br><p><strong>Mission</strong></p><br><p><strong>Key missions of the position: </strong></p><br><ul><li>Manage end-to-end order fulfillment, contract review, customer communication, and execution support for Railway, Metro, Private Rail, and Friction customers, ensuring on-time delivery, customer satisfaction, and business targets.</li></ul><p><strong>Responsibilities</strong></p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Order Management:</strong><ul><li>Manage end-to-end order lifecycle including contract review, order booking, customer acknowledgements, and contract amendments.</li><li>Ensure order accuracy and compliance with commercial, contractual, and business requirements.</li></ul></li></ul><ul><li><strong>Execution Management</strong><ul><li>Coordinate with Sales, Engineering, Operations, Quality, Sourcing, and Finance teams to ensure seamless order execution and on-time delivery.</li><li>Monitor backlog, inspections, dispatches, and revenue realization while proactively resolving execution bottlenecks.</li></ul></li><li><strong>Customer / Key account manager Coordination:</strong><ul><li>Act as the primary point of contact for customers/Key account managers regarding order status, delivery commitments, and operational queries.</li><li>Drive customer satisfaction through proactive communication, timely issue resolution, and effective escalation management.</li></ul></li><li><strong>System & Reporting:</strong><ul><li>Maintain accurate records and provide regular MIS, backlog, delivery, and performance reports.and customer feedback.</li></ul></li><li><strong>Process Improvement:</strong><ul><li>Identify and suggest improvements in the order management process.</li><li>Drive digitalization, automation, and continuous improvement initiatives to enhance operational efficiency and visibility.</li></ul></li></ul><p>People Management: <strong>NO</strong></p><br><p>Budget Management: <strong>NO</strong></p><br><p><strong>Required Candidate Profile</strong></p><br><p><strong>Education/Training :</strong> Bachelor’s degree in Engineering (Any Field)</p><br><p><strong>Professional Experience</strong></p><br><ul><li>10-12 years of experience in customer service/Care or Order Management or order execution, preferably in railway or industrial sectors.</li><li>Strong understanding of supply chain and customer service operations.</li><li>Proficiency in ERP systems (SAP, Oracle, etc.) and MS Office.</li><li>Proven experience in cross-functional coordination, process improvement, reporting, and customer-focused operations.</li><li>Proficiency in MS Office; knowledge of digital dashboard and digitalization initiatives is an added advantage.</li></ul><p><strong>Key Competences (Transversal/Professional)</strong></p><br><p><strong>Competence & Level</strong></p><br><p>Technical Understanding : 4</p><br><p>Negotiation & Coordination : 4</p><br><p>Meticulous and Process Oriented : 4</p><br><p>Problem Solving & decision-making skills : 3</p><br><p>Customer Centricity : 4</p><br><p><strong>Languages :</strong></p><br><p>English (Mandatory)</p><br><p>Tamil & Hindi (Added advantage)</p><br><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves We're building competitive-programming problems and their automatic graders (test cases + checkers) used to train advanced AI coding models.<br> You'll create problems, write both correct and deliberately-wrong solutions, and design the tough test cases that catch subtly-broken code.<br> Your work is what makes the training signal trustworthy.<br> To apply, share: your competitive-programming handle(s) + current/peak rating, any problem-setting experience, and IOI/ICPC/olympiad history.<br> What you'll do Write original algorithmic problems — clear statement, sound constraints, an intended solution; Write correct solutions in C++ and Python; Write realistic wrong solutions (common mistakes) to test against; Build and harden test cases: generators, edge cases, stress and "hacking" tests; Write checkers/interactors (testlib) for problems with more than one valid answer; Confirm the quality bar: correct solutions pass, wrong ones fail, within time limits.<br> What we look for Strong competitive programming background, shown by a public profile — a Codeforces rating (see levels below), OR an IOI / ICPC / national-olympiad record; Fluent contest C++ (STL, complexity); comfortable writing Python; Can explain why a solution is wrong and build an input that breaks it; Strong written English (C1+).<br> Levels (by Codeforces rating, or equivalent olympiad achievement): Associate — 1700–2100 (Expert / Candidate Master): easier problems; Expert — 2200–2600 (Master / Grandmaster): harder problems Senior / Reviewer — 2600+ (Int'l Grandmaster) or IOI/ICPC medalist: hardest problems + quality review.<br> Nice to have IOI / ICPC alumni and top competitive programmers especially encouraged to apply; Experience setting or testing problems for real contests (Codeforces rounds, ICPC, national olympiads, online judges); Testlib experience (checkers, validators, generators); Experience creating data for LLM code benchmarks or similar RL / evaluation datasets.<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted.<br> Compensation Paid per accepted task.<br> Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $90/hr .<br> Because payment is per task, a faster pace raises your effective hourly rate.<br></span> </div>