Restaurants & Chefs in Tunisia

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br><p><b>Essential Job Functions:</b><br><span>• Design, implement, and maintain automated CI/CD pipelines to support secure and reliable application delivery across multiple repositories and environments.</span><br><span>• Manage and optimize Kubernetes-based platforms, including cluster operations, deployments, Helm chart management, scaling, and environment isolation.</span><br><span>• Establish and maintain GitOps deployment practices, container registry management, and automated application lifecycle processes.</span><br><span>• Configure and support networking components, including API gateways, ingress controllers, TLS certificates, DNS integration, and network security policies.</span><br><span>• Implement secure infrastructure services, including secrets management, managed identities, and controlled execution environments for modern cloud-native applications.</span><br><span>• Deploy and maintain AI agents and MCP server components using standardized automation frameworks, reusable templates, and platform tooling.</span><br><span>• Collaborate with development, security, and operations teams to ensure scalable, secure, and highly available cloud infrastructure solutions.</span><br><b>Basic Qualifications:</b><br><span>• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent combination of education and experience.</span><br><span>• Typically, 3+ years of professional experience in DevOps, Site Reliability Engineering (SRE), Cloud Engineering, or related infrastructure roles.</span><br><span>• Hands-on experience managing Kubernetes platforms such as Azure Kubernetes Service (AKS), Amazon EKS, or equivalent container orchestration environments.</span><br><span>• Strong knowledge of Helm, container orchestration, and cloud-native application deployment practices.</span><br><span>• Experience with Azure cloud services, including Azure Container Registry (ACR), Azure Key Vault, Blob Storage, and container-based compute services.</span><br><span>• Proven experience designing and maintaining CI/CD pipelines using Azure DevOps, GitHub Actions, or comparable automation platforms.</span><br><span>• Expertise in Docker containerization, multi-stage build processes, image scanning, and registry administration.</span><br><span>• Familiarity with GitOps methodologies and tools such as ArgoCD, Flux, or equivalent solutions.</span><br><span>• Solid understanding of networking concepts, including ingress controllers, API gateways, DNS, TLS, and cloud security best practices.</span><br><span>• Proficiency in automation scripting using Bash, Python, or similar languages.</span><br><b>Other Qualifications:</b><br><span>• Experience with infrastructure-as-code and cloud automation technologies is a plus.</span><br><span>• Familiarity with AI platform operations, MCP services, and modern agent deployment architectures is preferred.</span><br><span>• Strong problem-solving, troubleshooting, and analytical skills.</span><br><span>• Excellent communication and collaboration skills with cross-functional technical teams.</span><br><span>• Relevant certifications in Azure, Kubernetes (CKA/CKAD), DevOps, or cloud technologies are a plus.</span></p><br><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<p>Job Title: Goldstar Processing Support Agent - North America (Evening Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required.</li></ul><p>Growth &amp; Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Evening Shift</p><ul><li>Gain international business exposure and cross-functional experience.</li><li>Develop valuable communication, problem-solving, and customer service skills in a global environment.</li><li>Enjoy your mornings free for personal commitments, errands, or appointments.</li></ul><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning &amp; Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul><p>Our values</p><p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p>Equal Opportunity Employer</p><p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</p><p>About Goldstar</p><p>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We re committed to helping shape a better, brighter future together #LI-SN1 #LI-Onsite</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Excellent English level in written and oral is essential.</li><li>Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the production and control of P&amp;L and cash entries and statements for Credit activities, accounting/management and bank reconciliations, and the documentation of N1/N2 controls in accordance with the accounting control plan. You will ensure adherence to the closing schedule (J+X). Your responsibilities will include: recording loan transactions and associated cash flows; verifying data quality and investigating exceptions; performing reconciliations (EY GL vs EY DP/ABOR) and bank reconciliations; and preparing adjustments as needed. You will extract and utilize the general ledger/batch-level journal for analytical controls and reviews. You will prepare the Credit summary report and contribute to responses to statutory auditors. You will also contribute to the default/watchlist committee (providing lists of unpaid/doubtful accounts and their accounting impacts). KPIs: adherence to J+X milestones; reconciliation rate without discrepancies; execution rate of the accounting control plan; exception resolution time. Operational reporting to the Credit Production Manager within the Dexia Finance platform. Hierarchical reporting to the EY Business Unit Manager. Talent Management: You will interact regularly with: HR teams: for skills management, training, and career development. The Knowledge &amp; Innovation department: for access to databases, methodological tools, and benchmarks. IT &amp; Digital teams: for technical support and the adoption of EY digital tools (Canvas, Helix, etc.). Support functions (Finance, Legal, Marketing): for the administrative management of engagements, compliance, and external communication. Other service lines (Tax, Consulting, Strategy &amp; Transactions): within the framework of multidisciplinary engagements or cross-selling. The employee will work directly with our clients on accounting data to ensure the continuity of Finance production processes (management control) or other core functions (Risk, Liquidity). The needs may include: Management control will evolve, particularly with the employee or their teams, for the purposes of reconciling accounting and management data or the Net Interest Margin (non-exhaustive list). The Risk teams will be involved in providing data for the Risk engines used to calculate Credit Risk. Participation in strategic committees (Litigation, Provisions, Audit) will also be required.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile: Master's degree in Accounting, Control, and Auditing (CCA), Risk Management, or equivalent. Significant experience of 3-5 years in risk management. Proven leadership, ability to mentor and train a team. Excellent communication and coordination skills. Proficiency in office software (Word/Excel) and reporting tools. Fully bilingual (French/English). As part of its Diversity policy, EY considers all applications equally, including those from people with disabilities.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Join Yazaki. Connect to the future.&nbsp;</strong></p><br> <p><strong>Country</strong>:&nbsp;Tunisia (TN)&nbsp;<br><strong>City</strong>:&nbsp;Bizerte<br><strong>Worksite / Location</strong>:&nbsp;Bizerte&nbsp;</p><br> <p><strong>Job Function</strong>:&nbsp;People &amp; CA_Human Resources&nbsp;<br><strong>Job Discipline</strong>:&nbsp;General Operations&nbsp;<br><strong>Job Family</strong>:&nbsp;Operational HR</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a HR Operations Team Manager in our plant in Bizerte.&nbsp;</p><br> <p><strong>Main&nbsp;responsibilities</strong></p><br> <p>▪️&nbsp;Support&nbsp;the&nbsp;HR&nbsp;Operations&nbsp;Manager&nbsp;in&nbsp;organizing&nbsp;the&nbsp;team’s&nbsp;daily&nbsp;activities,&nbsp;allocating&nbsp;workloads,&nbsp;monitoring&nbsp;performance,&nbsp;and&nbsp;developing&nbsp;team&nbsp;members.</p><br> <p>▪️&nbsp;Implement&nbsp;agreed&nbsp;priorities&nbsp;and&nbsp;action&nbsp;plans,&nbsp;providing&nbsp;regular&nbsp;progress&nbsp;updates&nbsp;to&nbsp;the&nbsp;HR&nbsp;Operations&nbsp;Manager.</p><br> <p>▪️&nbsp;Ensure&nbsp;timely&nbsp;and&nbsp;accurate&nbsp;delivery&nbsp;of&nbsp;payroll,&nbsp;HR&nbsp;administration,&nbsp;employee&nbsp;lifecycle&nbsp;services,&nbsp;and&nbsp;employee&nbsp;support.</p><br> <p>▪️&nbsp;Maintain&nbsp;a&nbsp;strong&nbsp;presence&nbsp;on&nbsp;the&nbsp;shop&nbsp;floor,&nbsp;supporting&nbsp;employees&nbsp;and&nbsp;managers&nbsp;.</p><br> <p>▪️&nbsp;Ensure&nbsp;efficient&nbsp;Hiring&nbsp;strategy&nbsp;for&nbsp;Direct&nbsp;and&nbsp;Indirect&nbsp;employees</p><br> <p>▪️&nbsp;Ensure&nbsp;process&nbsp;compliance,&nbsp;accurate&nbsp;documentation,&nbsp;reliable&nbsp;HR&nbsp;data,&nbsp;and&nbsp;agreed&nbsp;service&nbsp;levels.</p><br> <p>▪️&nbsp;Report&nbsp;KPIs,&nbsp;reporting,&nbsp;backlogs,&nbsp;errors,&nbsp;and&nbsp;service&nbsp;quality&nbsp;to&nbsp;the&nbsp;HR&nbsp;Operations&nbsp;Manager,&nbsp;proposing&nbsp;improvements&nbsp;for&nbsp;review&nbsp;and&nbsp;alignment.</p><br> <p><strong>Qualification&nbsp;</strong></p><br> <p>✔️&nbsp;Diploma&nbsp;in&nbsp;Human&nbsp;Resources,&nbsp;Business&nbsp;Administration,&nbsp;Management,&nbsp;or&nbsp;a&nbsp;related&nbsp;field.</p><br> <p>✔️&nbsp;5&nbsp;-&nbsp;8&nbsp;years&nbsp;Experience&nbsp;in&nbsp;HR&nbsp;Operations&nbsp;or&nbsp;HR&nbsp;Administration,&nbsp;preferably&nbsp;in&nbsp;an&nbsp;industrial&nbsp;environment.</p><br> <p>✔️&nbsp;Experience&nbsp;coordinating&nbsp;a&nbsp;team&nbsp;and&nbsp;supporting&nbsp;people&nbsp;development.</p><br> <p>✔️&nbsp;Good&nbsp;knowledge&nbsp;of&nbsp;payroll,&nbsp;time&nbsp;management,&nbsp;HRIS,&nbsp;employee&nbsp;relations,&nbsp;and&nbsp;applicable&nbsp;labor&nbsp;law.</p><br> <p>✔️&nbsp;Strong&nbsp;organizational,&nbsp;communication,&nbsp;and&nbsp;problem-solving&nbsp;skills.</p><br> <p>✔️&nbsp;Ability&nbsp;to&nbsp;manage&nbsp;priorities,&nbsp;handle&nbsp;employee&nbsp;concerns,&nbsp;and&nbsp;escalate&nbsp;matters&nbsp;appropriately.</p><br> <p>✔️&nbsp;A&nbsp;collaborative&nbsp;approach,&nbsp;with&nbsp;clear&nbsp;reporting&nbsp;and&nbsp;respect&nbsp;for&nbsp;agreed&nbsp;responsibilities.</p><br> <p>✔️&nbsp;A&nbsp;strong&nbsp;focus&nbsp;on&nbsp;service&nbsp;quality,&nbsp;continuous&nbsp;improvement,&nbsp;and&nbsp;employee&nbsp;experience.</p><br><p>At Yazaki, we are&nbsp;committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship.&nbsp;</p><br> <p>We are looking forward to receiving&nbsp;your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application!&nbsp;</p><br> <p>Ps. Didn't find&nbsp;what you are looking for?<br> Take a look at our&nbsp;careers page! Be careful though, you might find your next dream job.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and video calls; Collaborate with internal teams to investigate and resolve customer issues efficiently; Represent the company by ensuring a positive customer experience throughout the issue resolution process; Develop strong product knowledge to provide accurate guidance and support; Assist customers with customized reports and analysis using data visualization tools; Monitor and troubleshoot connection issues using internal and external tools; Maintain detailed records of customer interactions, troubleshooting steps, and resolutions within the support ticketing system; Escalate complex technical issues to engineering teams when required to ensure timely resolution; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English skills (at least C1 for both spoken and written); 3-5 years of experience in customer and technical support role is a must; Proven knowledge of the payments ecosystem mechanisms; Ability to troubleshoot using databases &amp; other technical tools; Excellent customer-facing skills to ensure a positive customer experience; Strong analytical thinking and research skills; Ability to identify when an escalation to the Engineering team is required; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience with SQL \ Postman; Experience with MongoDB , Tableau, Snowflake; QA background.<br> Benefits: Fixed schedule: Monday–Friday, 10 AM - 6 PM GMT+3 Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3F1</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.</p><br><p>We are looking for interns who will join our team as:<b>Software Engineering Intern – Test Automation &amp; AI</b></p><br><p><i><b>FIS</b>is a global financial services technology company that provides software, data, and operational solutions to banks, asset managers, and capital markets institutions worldwide.</i></p><br><p><u><b><span>What You Will Be Doing:</span></b></u></p><br><p>• Develop and maintain automated test scripts using Playwright and modern testing frameworks</p><br><p>• Support the design and execution of functional, regression, integration, and end-to-end tests</p><br><p>• Collaborate with engineering teams to identify automation opportunities across the software lifecycle</p><br><p>• Analyze test results, troubleshoot issues, and document findings for stakeholders</p><br><p>• Apply AI-assisted tools to improve testing efficiency, code quality, and developer productivity</p><br><p>• Contribute to test framework enhancements, reusable components, and automation standards</p><br><p>• Assist in validating application performance, usability, and reliability</p><br><p>• Support CI/CD pipeline integration and automated quality checks</p><br><p>• Create technical documentation, test plans, and knowledge-sharing materials</p><br><p>• Participate in agile ceremonies and contribute ideas for continuous improvement</p><br><p><u><b><span>What you will bring :</span></b></u></p><br><p><span>• Currently pursuing a degree or equivalent skills-based education in Computer Science, Software Engineering, Information Technology, or a related field</span></p><br><p><span>• Knowledge of software development fundamentals and programming concepts</span></p><br><p><span>• Understanding JavaScript, TypeScript, Python, or a similar programming language</span></p><br><p><span>• Understanding of software testing principles, test design, and quality assurance practices</span></p><br><p><span>• Familiarity with Playwright or interest in modern browser automation technologies</span></p><br><p><span>• Knowledge of version control systems such as Git</span></p><br><p><span>• Strong analytical, problem-solving, and debugging skills</span></p><br><p><span>• Effective communication and collaboration skills with technical and non-technical stakeholders</span></p><br><p><span>• </span>High attention to detail and willingness to learn</p><br><p><span>• </span>Good communication skills</p><br><u><b><span>Preferred Qualifications</span></b></u><p><span>• Exposure to Playwright test automation frameworks and Page Object Model design patterns</span></p><br><p><span>• Familiarity with AI-assisted development tools and generative AI technologies</span></p><br><p><span>• Understanding of CI/CD pipelines and automated software delivery practices</span></p><br><p><span>• Knowledge of API testing and web technologies</span></p><br><p><span>• Understanding cloud platforms, containers, or DevOps concepts</span></p><br><p><u><b>What We Offer:</b></u></p><br><p><span>•Paid internship</span></p><br><p><span>•</span>Mentorship and structured on-the-job learning</p><br><p><span>•</span>Hybrid working model</p><br><p><span>•</span>Company benefits: Transportation, ...</p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<p>Nous recherchons des personnes travailleuses, motivées, et bien sûr agréables ! En tant qu'agent de vente additionnelle, vous devrez vérifier et vendre des gammes de produits supplémentaires aux clients nouveaux et existants qui ont déjà passé des commandes par correspondance avec nous. Ainsi, vous offrirez à nos clients un service exceptionnel, tout en établissant des relations long terme avec eux. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p><strong>Primary responsibilities</strong></p><ul><li>Appeler les clients à partir des commandes postales existantes reçues</li><li>Saisir et vérifier les commandes avec précision dans la base de données</li><li>Utiliser des techniques de vente pour convaincre les clients d'augmenter leur quantité de commande</li><li>Travailler sur des projets visant à augmenter les revenus de National Pens à partir de campagnes d'appels sortants</li><li>Proposer des produits et solutions appropriés aux appelants</li><li>S'assurer que tous les problèmes des clients sont traités de manière efficace, en informant le client de tout nouveau produit.</li><li>Atteindre les objectifs de vente hebdomadaires individuels</li><li>Participer aux réunions hebdomadaires</li><li>Maintenir une connaissance actualisée de nos produits et processus.</li><li>Toutes autres tâches/projets demandés par la direction</li></ul><p><strong>Growth &amp; Career Opportunities</strong>* At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p><strong>Perks of the Day Shift</strong></p><ul><li>Enjoy a structured daytime schedule that supports a healthy work-life balance</li><li>Benefit from direct collaboration and stronger team connections on-site</li><li>Keep your evenings and weekends free for personal time, family, or further development</li></ul><p><strong>Our Hiring Process</strong></p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>1-2 interview(s) with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Language test assessment</li><li>Final decision</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Vous avez un très bon niveau de français</li><li>Un niveau acceptable en anglais</li><li>Minimum d'un an d'expérience dans la vente (expérience de l'utilisation de divers canaux de communication tels que le chat, le téléphone, l'email)</li><li>Vous êtes passionné par le service client et les attentes des clients.</li><li>Excellentes compétences en communication et en négociation</li><li>Avoir la capacité de maintenir le niveau de professionnalisme sous pression</li><li>Une personne énergique et autonome qui excelle dans les compétences interpersonnelles, en mettant l'accent sur l'écoute et les compétences en matière de questions.</li><li>Excellentes compétences informatiques indispensables</li><li>Vous êtes très organisé et avez le souci du détail.</li><li>être motivé (e) et orienté (e) vers les objectifs</li><li>Avoir l'esprit d'équipe</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Applications Engineer<br><b>Job Description:</b><p><span><b><span>What You’ll Be Doing:</span></b></span></p><br><br><ul><li><p><span>Designs and develops software solutions to meet business requirements. Manages full software development life cycle including testing, implementation, and auditing. Performs product design, bug verification, and beta support, which may require research and analysis. Operates under moderate supervision. Usually reports to the Manager of Software Development. </span></p><br><br></li><li><p><span>Execute, assess, and troubleshoot software programs and applications. Analyze and amend software errors in a timely and accurate fashion. </span></p><br><br></li><li><p><span>Coding, developing, and documenting software specifications throughout the project life cycle. Participate in software upgrades, revisions, fixes and patches as mandated by the vendor.</span></p><br><br></li></ul><br><p><span><b><span>What We Are Looking For:</span></b></span></p><br><br><ul><li><p><span>Typically requires 5–7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.</span></p><br><br></li><li><p><span>Requires in-depth knowledge and experience </span></p><br><br></li><li><p><span>Solves complex problems; takes a new perspective using existing solutions </span></p><br><br></li><li><p><span>Works independently; receives minimal guidance </span></p><br><br></li><li><p><span>Acts as a resource for colleagues with less experience </span></p><br><br></li><li><p><span>Represents the level at which career may stabilize for many years or even until retirement </span></p><br><br></li><li><p><span>Contributes to process improvements </span></p><br><br></li><li><p><span>Typically resolves problems using existing solutions </span></p><br><br></li><li><p><span>Provides informal guidance to junior staff </span></p><br><br></li><li><p><span>Works with minimal guidance</span></p><br><br></li></ul><br><p><b><span>Work Arrangement: </span></b><span><span>Fully In Office: Monday-Friday&nbsp;</span></span></p><br><br><br><p><span><b><span>What’s In It For You:</span></b></span></p><br><br><p><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.&nbsp;</span></p><br><br><br><ul><li><p><span><span>Medical, Dental, Vision Insurance&nbsp;</span></span></p><br><br></li><li><p><span><span>401k, With Matching Contributions&nbsp;</span></span></p><br><br></li><li><p><span><span>Paid Time Off</span></span><span><span>(including</span><span>sick</span><span>, holiday, vacation, etc.)</span></span></p><br><br></li><li><p><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options&nbsp;</span></span></p><br><br></li><li><p><span><span>Growth Opportunities&nbsp;</span></span></p><br><br></li><li><p><span><span>Tuition Reimbursement</span></span></p><br><br></li><li><p><span><span>Short-Term/Long-Term Disability Insurance&nbsp;</span></span></p><br><br></li><li><p><span><span>Climate controlled environment with excellent break room facilities&nbsp;</span></span></p><br><br></li><li><p><span><span>Located in central Reno, near public transportation (RTC Route 56)</span></span></p><br><br></li><li><p><span><span>And more!</span></span> ​</p><br><br></li></ul><br><p>Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!&nbsp;</p><br><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$87,900.00 - $115,115.00<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-NV-Reno, Nevada (Maestro Dr)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Information Technology<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.&nbsp;</span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>À PROPOS D'ASTRAZENECA</b></p><br><p>AstraZeneca est une société biopharmaceutique mondiale, axée sur la science et centrée sur les patients, qui se consacre à la découverte, au développement et à la commercialisation de médicaments sur ordonnance pour certaines des maladies les plus graves au monde. Mais nous sommes plus qu'une des principales sociétés pharmaceutiques mondiales.</p><br><p>Rejoignez une équipe hautement performante, capable de faire la part des choses et d'apporter de réels changements. Notre agilité et notre rythme, associés à notre orientation scientifique, nous permettent de repérer les opportunités sur le marché qui nous permettent d'aller de l'avant et de conquérir de nouveaux espaces.</p><br><p>&nbsp;<b>Pourquoi AstraZeneca ?</b></p><br><p>Chez AstraZeneca, nous nous engageons à être un lieu de travail exceptionnel. Un lieu où vous avez les moyens de repousser les limites de la science et de libérer votre esprit d'entreprise. Il n'y a pas de meilleur endroit pour faire la différence dans le domaine de la médecine, pour les patients et pour la société. Une culture inclusive qui prône la diversité et la collaboration, et qui s'engage en permanence en faveur de l'apprentissage, de la croissance et du développement tout au long de la vie. Nous sommes engagés dans une aventure passionnante pour ouvrir la voie à l'avenir des soins de santé.</p><br><p><b>À PROPOS DU POSTE</b></p><br><p><b>Objectif du poste :</b></p><br><p>En tant que représentant médical, votre rôle principal consiste à promouvoir la notoriété et l'adoption des produits en communiquant de manière scientifique, éthique et percutante avec les professionnels de santé, afin de soutenir la mission d'AstraZeneca qui consiste à améliorer les résultats pour les patients et à atteindre les objectifs commerciaux dans le territoire qui vous est attribué.</p><br><p><b>Responsabilités principales :</b></p><br><ul><li>Collaborer avec les responsables commerciaux pour élaborer et mettre en œuvre des plans de vente efficaces sur le territoire.</li><li>Stimuler les performances commerciales en atteignant ou en dépassant les prévisions de vente et en gérant efficacement les budgets attribués afin d'atteindre les objectifs thérapeutiques et territoriaux.</li><li>Appliquer les stratégies de marketing et de promotion médicale d'AstraZeneca dans les régions et pour les produits qui vous sont attribués.</li><li>Effectuer régulièrement des visites médicales de haute qualité afin de promouvoir les produits et de sensibiliser les professionnels de santé aux produits de l'entreprise, à leurs indications et à leurs avantages cliniques, conformément à un plan de visites approuvé et à des objectifs de visite personnalisés.</li><li>Tenir à jour les registres des interactions, des activités et des profils des médecins à l'aide d'outils CRM (par exemple, Veeva).</li><li>Organiser et gérer les réunions promotionnelles (RLM, ROM) et veiller à l'utilisation efficace du budget pour les activités promotionnelles.</li><li>Diffuser des messages personnalisés et scientifiquement exacts, adaptés aux besoins des médecins et à leur comportement en matière de prescription.</li><li>Surveiller l'activité des concurrents et la dynamique du marché local afin d'éclairer la stratégie promotionnelle et d'optimiser le positionnement.</li><li>Coordonner avec les services internes pour obtenir des informations médicales, des données de pharmacovigilance et des commentaires marketing.</li><li>Entretenir des relations solides et éthiques avec les professionnels de santé et défendre les valeurs professionnelles d'AstraZeneca.</li><li>Développer en permanence ses connaissances sur les produits et les traitements grâce à la formation dispensée par l'entreprise et à l'auto-apprentissage.</li><li>Maintenir une connaissance approfondie du marché, des données démographiques et des informations sur les soins gérés pertinentes pour le territoire assigné afin d'optimiser les stratégies de vente.</li><li>Respecter strictement toutes les réglementations du secteur et les politiques de l'entreprise concernant les interactions avec les professionnels de santé, y compris la distribution d'échantillons de produits.</li></ul><p><b>Exigences du poste :</b></p><br><p><b><u>Critères essentiels :</u></b></p><br><ul><li>Licence en pharmacie, médecine, sciences de la vie ou dans un domaine connexe.</li><li>Au moins 2 ans d'expérience en tant que représentant médical dans l'industrie pharmaceutique.</li><li>Pour les candidates externes Une expérience dans le domaine Oncologie est un atout considérable</li></ul><p>Capacité avérée à s'épanouir dans un environnement de travail collaboratif.</p><br><ul><li>Fait preuve de solides compétences en matière de collaboration interfonctionnelle en travaillant efficacement avec des collègues de différents services, tels que le marketing, le service médical, le service réglementaire et le service d'accès au marché, afin d'assurer la cohérence, de partager les connaissances et de mener des stratégies commerciales cohérentes.</li><li>Solides connaissances des pratiques de promotion médicale, des directives éthiques et des réglementations locales en matière de santé.</li><li>Capacité à analyser les données de vente (par exemple, IMS), à identifier les opportunités et à mettre en œuvre des plans d'action ciblés.</li><li>Excellentes compétences en communication et en relations interpersonnelles, avec la capacité d'établir et de maintenir des relations professionnelles avec les professionnels de la santé.</li><li>Maîtrise des outils CRM (par exemple, Veeva) et des procédures de reporting quotidien.</li><li>Solides compétences en matière de planification et d'organisation, avec la capacité de gérer efficacement les visites sur le terrain, les événements et les budgets.</li><li>A l'aise dans un environnement dynamique et en constante évolution, capable de s'adapter rapidement et de manière professionnelle aux changements.</li><li>Engagement envers l'apprentissage continu, avec une approche proactive pour maintenir à jour ses connaissances sur les produits et le marché.</li><li>La maîtrise du français et de l'arabe est requise. La maîtrise de l'anglais est un atout considérable.</li></ul><p><b><i>Veuillez noter que ce poste est basé en Tunisie et n'est pas ouvert à la relocalisation ; ne postulez que si vous résidez dans cette région ou pouvez facilement vous y rendre.</i></b></p><br><p><b>Date Posted</b></p><br>06-Aug-2026<p><b>Closing Date</b></p><br>12-Aug-2026<p>AstraZeneca embraces diversity and equality of opportunity. &nbsp;We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. &nbsp;We believe that the more inclusive we are, the better our work will be. &nbsp;We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. &nbsp;We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while meeting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical skills, and ability to synthesize information will be key to your success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You participate in providing support to users.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak French and English fluently</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and synthesis skills will be key criteria for success in this position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental trades of service desk and/or proximity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision of a team 24/7</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting directly to the Delivery Manager, you will be responsible for the operational management of a team of HelpDesk technicians, ensuring compliance with procedures and commitments.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You manage daily production (priority management, planning, team task organization)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for implementing procedures and managing knowledge.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for the integration, support, and training of your team members.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are responsible for ensuring the optimal functioning of production while respecting objectives, particularly in terms of customer service quality (reporting, statistical monitoring).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are expected to contribute ideas to optimize the quality of service (participation in the technical committee).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You participate in providing support to users.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak French and English fluently</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have initial experience in IT and you have already coordinated a team of helpdesk and/or field technicians.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your autonomy, your analytical and synthesis skills will be key criteria for success in this position.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the fundamental trades of service desk and/or proximity.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical knowledge of the environment used (business applications, diagnostic tools, office environment)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree plus a relevant qualification in computer science and/or a minimum of 3 years' experience in an equivalent position</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervision of a team 24/7</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the startup accreditation process: analyze applications, organize pitching sessions, and follow up with candidates. Support the organization of accreditation ceremonies. Assist startups in obtaining their accreditations and ensure their follow-up. Conduct business monitoring of opportunities that can benefit startups at the national and international levels (programs, funding, perks). Manage complaints and claims. Contribute to the proper application of the law and the evolution of the legal framework. Lead information sessions on the Startup Act, its advantages, and ecosystem programs. Dashboard, analyze data related to startups, and promote the ecosystem. Assist the Startup Programs Manager in ecosystem activities. Ensure regulatory compliance for startups.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma from an engineering or business school</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about the world of startups, innovation and new technologies</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">0 to 1 year of experience maximum</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in structures within the mandatory innovation ecosystem</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in dashboarding and data analysis (Looker Studio, Power BI) is appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sens thique lev</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigorous, with a keen eye for detail, methodical, and possessing strong analytical and synthesis skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capable of working in intense environments</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong aptitude for teamwork</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency with Microsoft Office and the Google suite</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: Fluent in Arabic, English, and French</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commitment to the development of the country and the region.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Mission and objectives</p><p>The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. UNV works with United Nations partners, governments and civil society to mobilize volunteers and promote volunteerism as a powerful means to achieve sustainable development.</p><p><br></p><p>The UNV Multi-Country Field Unit (MCFU) for the Maghreb covers Algeria, Libya, Morocco and Tunisia.</p><p>Context</p><p>In Tunisia, UNV is implementing, with the support of the Embassy of Switzerland, an innovative initiative promoting youth professional integration and disability inclusion through volunteerism.</p><p><br></p><p>Within the framework of the International Year of Volunteers for Sustainable Development (IVY2026), SDC and UNV seek to strengthen the visibility of young volunteers' contributions while capturing evidence, lessons learned and good practices emerging from the SDC-UNV partnership.</p><p><br></p><p>The UN Associate Volunteer will contribute to both communication and knowledge management efforts supporting this strategic initiative.</p><p><br></p><p>This assignment is supported by the Embassy of Switzerland in Tunisia. It also contributes to the implementation of the International Year of Volunteers for Sustainable Development (IVY2026) by documenting, promoting and amplifying the contributions of young UN Volunteers supported through the SDC-UNV initiative.</p><p>Task description</p><p>Under the direct supervision of the Multi-Country Coordinator, UNV Multi-Country Field Unit for the Maghreb, and in close collaboration with young volunteers supported by SDC under the above captioned initiative, UN partners and UNV communication focal points, the UN Associate Volunteer will undertake the following tasks:</p><p><br></p><p>A. Support strategic communications and visibility</p><p>• Contribute to the collection of stories, testimonials and human-interest content illustrating the contribution of young volunteers supported by SDC in Tunisia.</p><p>• Support the preparation of communication products with a focus on social media content including social media cards, advocacy reels, inspiring volunteer success story videos, etc. featuring young UN Volunteers supported by SDC.</p><p>• Support the implementation of potential SDC-UNV joint activities related to the International Volunteer Day and the International Volunteer Year (IVY2026).</p><p>• Maintain a repository of communication assets, photos and multimedia materials produced during the volunteering assignment.</p><p>• Support other visibility initiatives with Swiss Cooperation and UN host agencies.</p><p><br></p><p>B. Support monitoring, learning and knowledge management</p><p>• Coordinate the collection and organization of qualitative and quantitative information related to the SDC-UNV initiative.</p><p>• Compile evidence, good practices, innovations and lessons learned from implementation.</p><p>• Conduct interviews with volunteers as well as with SDC and UN partners.</p><p>• Support the analysis of results and emerging trends.</p><p>• Support the drafting of a knowledge product and a learning brief.</p><p><br></p><p>C. Support capitalization of the SDC-UNV initiative</p><p>• Contribute to the preparation of a comprehensive capitalization document highlighting:</p><p>o achievements;</p><p>o lessons learned;</p><p>o good practices;</p><p>o innovation;</p><p>o recommendations for future programming;</p><p>o contribution of volunteerism to youth employability and disability inclusion.</p><p>• Assist in preparing related presentations and dissemination materials.</p><p><br></p><p>Expected Deliverables</p><p><br></p><p>By the end of the assignment, the volunteer is expected to contribute to:</p><p>• A repository of communication products and success stories of young UN Volunteers supported by the SDC-UNV initiative.</p><p>• A comprehensive capitalization document on the SDC-UNV initiative on youth employability and disability inclusion through volunteerism.</p><p>• Increased visibility of IVY2026 activities and young volunteers' contributions.</p><p><br></p><p>Application deadline is on 21 August 2026</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Age</p><p>18 - 80</p><p>Required experience</p><p><br></p><p>1 month</p><p>Donor priorities</p><p>.</p><p>Nationality</p><p>Candidate must be a national, legal resident or hold refugee status in the country of assignment.</p><p>Additional eligibility criteria</p><p>.</p><p><br></p><p>Assignment requirements</p><p>Relevant experience</p><p><br></p><p>12 months</p><p>Languages</p><p>French, Level: Fluent, Required</p><p>English, Level: Fluent, Required</p><p>Arabic, Level: Working knowledge, Desirable</p><p>Required education level</p><p>Bachelor's degree in Communication, Journalism, Public Relations, International Development, Social Sciences, Political Science, Knowledge Management or another closely related discipline</p><p>Competencies and values</p><p>• Accountability</p><p>• Adaptability and flexibility</p><p>• Creativity and innovation</p><p>• Planning and organising</p><p>• Assiduity and professionalism</p><p>• Teamwork</p><p>• Self-management</p><p>Skills and experience</p><p>• Up to one year of professional experience in communication, knowledge management, project support, research or a related field.</p><p>• Excellent writing and editing skills.</p><p>• Strong analytical and synthesis abilities.</p><p>• Ability to conduct interviews and prepare reports.</p><p>• Experience using Microsoft Office applications.</p><p>• Knowledge of digital communication and social media is an asset.</p><p>• Experience in photography, graphic design or video editing is desirable.</p><p>• Demonstrated organizational skills and attention to detail.</p><p>• Ability to work collaboratively with diverse stakeholders.</p><p>• Strong interest in youth engagement, disability inclusion, volunteerism and sustainable development.</p><p><br></p></div>

<h3>ROLE OVERVIEW</h3>Hands-on senior full-stack engineering role combining AWS cloud-native development, technical ownership, architectural collaboration and delivery leadership.<br><br><h3>About the Role</h3> As a Senior Full-Stack Developer, you will play a key role in shaping the technical direction and implementation of partner-enabled services. You will work closely with Solution Architects, Project Managers, Full-Stack Developers, Designers, Product Managers, Business Analysts, and UI/UX specialists to enhance and scale the existing service portfolio, partner enablers, APIs, and developer platform. This is a hands-on position for an experienced engineer who can take technical ownership, contribute throughout the development lifecycle, and help create scalable, maintainable, secure, and high-performing solutions across back-end and front-end applications.<br><br><h3>Key Responsibilities</h3> <ul> <li><strong>Technical Leadership:</strong> Drive technical work together with the Project Manager and Solution Architect. Take ownership of development tasks, contribute hands-on, lead technical initiatives, conduct code reviews, provide technical guidance, and promote continuous improvement.</li> <li><strong>System Development &amp; Implementation:</strong> Design, develop, maintain, and evolve partner solutions, reusable components, service enablers, APIs, and full-stack applications using modern engineering practices.</li> <li><strong>Cross-Functional Collaboration:</strong> Work with architecture, product, design, business analysis, UI/UX, and development teams to understand requirements, define technical solutions, and ensure seamless front-end and back-end integration.</li> <li><strong>Architectural Support:</strong> Support the Solution Architect with application architecture and technical roadmap activities. Advocate scalable and maintainable designs and evaluate technologies and frameworks that can improve engineering efficiency and user experience.</li> <li><strong>Quality Engineering:</strong> Establish and follow coding standards, development best practices, automated testing strategies, code reviews, performance optimization, and engineering quality controls to deliver reliable solutions.</li> <li><strong>Documentation &amp; Knowledge Sharing:</strong> Create and maintain technical documentation, development guidelines, reusable patterns, and team standards. Participate in onboarding, workshops, and knowledge-sharing activities.</li> <li><strong>Innovation &amp; AI Enablement:</strong> Explore and apply modern engineering practices, including AI-assisted development, where appropriate to improve productivity, delivery speed, and software quality.</li> <li><strong>API &amp; Service Evolution:</strong> Help drive the evolution of partner service enablers and APIs, ensuring consistency, scalability, performance, reliability, and maintainability across applications.</li> </ul> <h3>Must-Have Skills</h3> <ul> <li>Strong professional experience with TypeScript and modern full-stack application development.</li> <li>Deep hands-on experience with AWS, including serverless architectures and cloud-native services.</li> <li>Hands-on development experience with Node.js and React.js.</li> <li>Experience designing, developing, and integrating REST APIs or comparable service interfaces.</li> <li>Experience with Infrastructure as Code (IaC); practical AWS CDK experience is strongly preferred.</li> <li>Understanding of scalable application architecture, reusable components, integration patterns, performance, and maintainability.</li> <li>Experience with automated testing, code reviews, coding standards, debugging, performance optimization, and software quality practices.</li> <li>Ability to take technical ownership and move development forward in collaboration with architects, project leads, and cross-functional stakeholders.</li> <li>Strong analytical problem-solving skills and the ability to break complex problems into manageable technical solutions.</li> <li>Fluent English communication skills, both written and spoken.</li> </ul> <h3>Good-to-Have Skills</h3> <ul> <li>Experience in the automotive industry or an automotive-related digital/service environment.</li> <li>Hands-on experience with AWS CDK, if IaC experience has primarily been gained with other tools.</li> <li>Experience with AI-assisted software development, generative AI tools, or other modern innovation practices that improve engineering productivity.</li> <li>Experience contributing to architectural design, technology evaluation, and application technical roadmaps.</li> <li>Experience creating reusable developer-platform components, partner enablers, SDKs, or service frameworks.</li> <li>Experience facilitating technical workshops, onboarding engineers, mentoring, or sharing development standards and patterns.</li> <li>Ability to create and present technical concepts and innovative ideas to both technical and non-technical stakeholders.</li> </ul> <h3>Location &amp; Work Model</h3> Primary location: Lindholmen Science Park, Gothenburg, Sweden. Hybrid work model, combining office-based work with working from home a few days each week. Candidates who are not EU citizens must hold a valid work permit for Sweden. Share<p><strong>Desired Candidate Profile</strong></p><h3>Education</h3> Bachelor's degree or higher in Computer Science, Software Engineering, Information Technology, or another relevant field.<br><br><h3>Experience</h3> Recommended experience level: 6+ years of professional software development experience, with several years of hands-on full-stack development in complex production environments. Candidates should demonstrate senior-level technical ownership and strong practical experience with the core stack rather than only listed skills or certifications. The original requirement specifies several years of experience in complex software development without stating an exact number. The 6+ years threshold is therefore an appropriate recruiting benchmark for the level of technical ownership, hands-on delivery, code review, architectural participation, and guidance expected in this role.

<p>Drives delivery of Time &amp; Attendance -T&amp;A- services as defined in department or team scope and yearly operational department or team plans - Implements and drives Global HR standard processes, guideline and standards and customize them to tax, legal and statutory requirements in country in alignment with Global HR Governance to ensure standardization in the country - Corrects time management errors where time managers cannot - Controls time manager and controls time for plants - Carries out special absence maintenance and medical certificates - Acts interface to PY teams - Acts as interface to plants for all time relevant topics - Prepares specific reportings</p><p><strong>Desired Candidate Profile</strong></p><p>University degree in a scientific or technical field Knowledge in IT Languages : Frensh and English Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization</p>

<p>Drives delivery of Time &amp; Attendance -T&amp;A- services as defined in department or team scope and yearly operational department or team plans - Implements and drives Global HR standard processes, guideline and standards and customize them to tax, legal and statutory requirements in country in alignment with Global HR Governance to ensure standardization in the country - Corrects time management errors where time managers cannot - Controls time manager and controls time for plants - Carries out special absence maintenance and medical certificates - Acts interface to PY teams - Acts as interface to plants for all time relevant topics - Prepares specific reportings</p><p><strong>Desired Candidate Profile</strong></p><p>University degree in a scientific or technical field Knowledge in IT Languages : Frensh and English Communication Social &amp; intercultural sensitivity Change management Target &amp; result orientation Motivation &amp; resilience Self-organization</p>