Secretary Jobs in Tunisia
71 Jobs Found
<p>Your Role:</p><p><br></p><p> </p><p><br></p><p>You will be responsible for managing and ensuring the quality of third-party (issuer) reference data in the third-party repository tool. Your duties will include data entry, updates, processing ad hoc requests, and incident management, working closely with business and IT teams.</p><p><br></p><p> </p><p><br></p><p>Your main responsibilities:</p><p><br></p><p> </p><p><br></p><p>Entering and updating third-party (issuer) information in the third-party repository tool</p><p>Handling ad hoc requests related to the third-party repository (creation, modification, data extraction, etc.)</p><p>Incident management and resolution of anomalies in reference data</p><p>Quality control, consistency and completeness of reference data</p><p>Participation in the continuous improvement of repository management processes</p><p>Collaboration with business teams (Finance, Risk, etc.) and IT to guarantee data reliability</p><p>Drafting procedures and documenting the treatments performed</p><p>Operational and hierarchical reporting to the 'Data' Team Leader</p><p> </p><p><br></p><p>Key technical skills</p><p><br></p><p> </p><p><br></p><p>Proficiency in office software (advanced Excel, Power Query)</p><p>Good knowledge of databases and repository management principles</p><p>Ability to manipulate, control and ensure the reliability of reference data</p><p>Sensitivity to the issues of data quality, security and compliance</p><p> </p><p><br></p><p> </p><p><br></p><p>Your profile:</p><p><br></p><p> </p><p><br></p><p>Minimum 3 to 5 years of experience in a similar role</p><p>Prior experience in the banking, insurance or corporate finance sector is highly valued.</p><p>Autonomy and a sense of initiative</p><p>Excellent communication and listening skills</p><p>Solution-oriented and service-minded</p><p>Ability to work in an Agile/iterative manner</p><p>Perfectly bilingual (French/English)</p><p> </p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 ans d exp rience dans un r le similaire</p><p>Exp rience pr alable dans le secteur bancaire, assurance ou finance d entreprise fortement appr ci e</p><p>Autonomie et sens de l initiative</p><p>Excellentes capacit s de communication et d coute</p><p>Orientation solution et sens du service</p><p>Capacit travailler en mode Agile / it ratif</p><p>Parfaitement bilingue (Fran ais/Anglais)</p>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around<strong>95,000 employees</strong> in <strong>23 countries</strong> and consolidated sales of EUR<strong> 3.9 billion in 2025 </strong>(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p> Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Leads Projects regarding the storage of quality and Business documents and data<br></p><br><p>- Manages Projects regarding the identification of relevant quality documents and data<br></p><br><p>- Introduces common rules and processes for quality documents and data administration<br></p><br><p>- Defines a standard QM IT landscape based on defined processes<br></p><br><p>- Supports and gives advice for the implementation of QM processes in Projects<br></p><br><p>- Conceptualizes and implements quality related software solutions<br></p><br><p>- Administrates the QM-systems, e.g. Computer Aided quality (CAQ)<br></p><br><p>- Monitors and evaluates quality management related KPIs</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education : </strong>University degree</li><li><strong>Branch Of Study:</strong> all branchs </li><li><strong>Experience: </strong> 1 year of experience Quality </li><li><strong>Social competences:</strong> Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competences:</strong> Adult Learning Theory/Blended Learning/ELearning Concepts/Skills and Competency Modeling/Training Management /Leadership Development Programs</li></ul><br> </div>
<p>Is responsible for coordinating tasks to ensure customer satisfaction with quality-relevant issues. Controls the deployment of LEONI and customer quality strategies and drives quality-related actions. Leads regular internal and external follow-up meetings and conducts regular customer and plant visits. Ensures that actions comply with Customer Specific Requirements (CSRs). Manages the customer interface for all quality-related matters. Takes actions in close consultation with management to ensure customer satisfaction. Follows up on rework activities for customers (customer responsibility). Provides support during pre-production and production phases. Supports internal and customer audits. Provides support for quality improvements. Is responsible for determining and negotiating LEONI's liability in the event of quality complaints (0-km, warranty). Supports the determination and negotiation of LEONI's liability in the event of technical complaints (0-km, warranty). Supports the evaluation and negotiation of project-specific requirements with customers. Supports the evaluation of first-tier quality contracts with customers and first-tier suppliers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree in technical field</li><li>Min 1 years in Operation Quality/ Quality Customer Interface/ Quality Project.</li><li>Local Language C1.</li><li>English C1.</li><li>ISO Standards.</li><li>Total Quality Management (TQM).</li><li>Quality Tools and Techniques.</li><li>Quality Planning.</li></ul>
<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer specific cable harnesses. Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><p><strong>Job Description</strong></p><ul><li>Leads Projects regarding the storage of quality and Business documents and data</li><li>Manages Projects regarding the identification of relevant quality documents and data</li><li>Introduces common rules and processes for quality documents and data administration</li><li>Defines a standard QM IT landscape based on defined processes</li><li>Supports and gives advice for the implementation of QM processes in Projects</li><li>Conceptualizes and implements quality related software solutions</li><li>Administrates the QM-systems, e.g. Computer Aided quality (CAQ)</li><li>Monitors and evaluates quality management related KPIs</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Level of Education : University degree</li><li>Branch Of Study: all branchs</li><li>Experience: 1 year of experience</li><li>Quality</li><li>Social competences: Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li>Professional competences: Adult Learning Theory/Blended Learning/ELearning Concepts/Skills and Competency Modeling/Training Management /Leadership Development Programs</li></ul>
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<span><strong>Job Title: </strong>Goldstar Processing Support Agent - North America (Evening Shift)</span><br><span><strong>Location</strong>: Tunis, Tunisia</span><br><span><strong>Reporting to: </strong>Contact Centre Supervisor</span><br><p><span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span></p><br><p><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br><ul><li><span>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li><li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li><li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li><li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li><li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</span></li><li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li><li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</span></li><li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</span></li><li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</span></li><li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required.</span></li></ul><br><span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span><br><p><span><strong><u>Perks of the Evening Shift</u></strong></span></p><br><ul><li><span>Gain international business exposure and cross-functional experience.</span></li><li><span>Develop valuable communication, problem-solving, and customer service skills in a global environment.</span></li><li><span>Enjoy your mornings free for personal commitments, errands, or appointments.</span></li></ul><br><p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br><ul><li><span><strong>Attention to detail </strong>– strong accuracy, reading, comprehension and listening skills are critical</span></li><li><span><strong>Problem solving skills </strong>- The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li><li><span><strong>Languages </strong>- Excellent English level in written and oral is essential.</span></li><li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</span></li><li><span><strong>Customer Service Focus </strong>- A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li><li><span>A <strong>sense of urgency </strong>and the ability to work in a fast-paced and challenging work environment is essential</span></li><li><span><strong>Excellent organization </strong>and <strong>time-management </strong>skills are also essential</span></li><li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite </strong>of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li></ul><br><p><span><strong><u>What we Offer</u></strong></span></p><br><p><span>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br><ul><li><span>Transportation Support: Shuttle service for a stress-free commute</span></li><li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li><li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li><li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li><li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li></ul><br><p><span><strong><u>Our Hiring Process</u></strong></span></p><br><ul><li><span>Application Review</span></li><li><span>Phone screening (if your profile matches the role requirements)</span></li><li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li><li><span>Final decision</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First: </strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement: </strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented: </strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity: </strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric: </strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong><u>Equal Opportunity Employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br><p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br><p><span>We’re committed to helping shape a better, brighter future—together</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>
<p>Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and games room.</p><p>What you will do</p><ul><li>Set-up and maintain spa including refreshments, locker rooms, work out areas, tennis, pre-treatment area and games room.</li><li>Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.</li><li>Assist guest to their appointments as they relate to the Spa services</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High school education or equivalent experience</p><p>6 months in hospitality industry work and or fitness, health club related work</p>
<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope Under the overall supervision of the Deputy Chief of Mission (DCoM) and the direct supervision of the Programme Support & Donor Liaison Officer, the Senior Programme Associate Programme Development Support Unit (PDSU), will be responsible and accountable for contributing to the identification, design and development of new programmes and projects for the International Organization for Migration (IOM) Libya, including support related to the Benghazi Sub-Office. The role will support needs assessments, data analysis, stakeholder consultations, concept notes and proposals, ensuring alignment with donor priorities and IOM Libya strategic objectives. The Senior Programme Associate Programme Development Support Unit (PDSU) will also support project cycle management, reporting, donor liaison, programme/resource management functions, knowledge management, compliance documentation and technical support to programme units, including on relevant corporate tools such as Project Information and Management Application (PRIMA) and institutional frameworks such as the Strategic Results Framework (SRF).</p><p>Required Qualifications and Experience</p><p>Education Bachelor s degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, Public Administration, Business Administration, Economics or a related field from an accredited academic institution with five years of relevant professional experience; or, High School diploma with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Experience in project development, project cycle management, reporting, donor liaison and partnership support; Experience preparing concept notes, proposals, briefing materials, narrative reports and related project documentation; Experience coordinating with governmental authorities, donors, United Nations agencies, national/international institutions and non-governmental organisations; Experience supporting programme/resource management functions, including budget monitoring, tracking project progress and compliance follow-up; and, Prior work experience with international humanitarian organisations, non-governmental or government institutions in a multi-cultural setting is an advantage.</p><p>Skills Strong drafting, analytical and coordination skills, including the ability to synthesise needs assessment findings, data and stakeholder inputs into project development products; Knowledge of donor programming, donor reporting requirements and project revision, modification and extension processes; Knowledge of project cycle management, results-based management, risk management, due diligence and compliance documentation; Ability to support budget monitoring and track project implementation progress in coordination with programme and resource management colleagues; and, Ability to use and support corporate tools and frameworks relevant to project development and reporting, including PRIMA and the SRF.</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English is required (oral and written). Working knowledge of Arabic and/or French is desirable. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Political or Social Sciences, International Relations, Development Studies, Migration Studies, Human Rights, Law, Public Administration, Business Administration, Economics or a related field from an accredited academic institution with five years of relevant professional experience; or, High School diploma with seven years of relevant professional experience.</li><li>Experience in project development, project cycle management, reporting, donor liaison and partnership support.</li><li>Experience preparing concept notes, proposals, briefing materials, narrative reports and related project documentation.</li><li>Experience coordinating with governmental authorities, donors, United Nations agencies, national/international institutions and non-governmental organisations.</li><li>Experience supporting programme/resource management functions, including budget monitoring, tracking project progress and compliance follow-up.</li><li>Prior work experience with international humanitarian organisations, non-governmental or government institutions in a multi-cultural setting is an advantage.</li><li>Strong drafting, analytical and coordination skills, including the ability to synthesise needs assessment findings, data and stakeholder inputs into project development products.</li><li>Knowledge of donor programming, donor reporting requirements and project revision, modification and extension processes.</li><li>Knowledge of project cycle management, results-based management, risk management, due diligence and compliance documentation.</li><li>Ability to support budget monitoring and track project implementation progress in coordination with programme and resource management colleagues.</li><li>Ability to use and support corporate tools and frameworks relevant to project development and reporting, including PRIMA and the SRF.</li><li>Fluency in English (oral and written) is required.</li><li>Working knowledge of Arabic and/or French is desirable.</li></ul>
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<p>Production</p><br><br><p>Fabrication montage reparation - Management d'atelier</p><br><br><p>Coordinateur Shift HPT F/H</p><br><br><p>CDI</p><br><br><p>Agent de maîtrise</p><br><br><p>Temps complet</p><br><br><p>Assurer le relais managérial en horaires décalés (équipes 3×8 et centrale) afin de garantir la continuité des activités, le respect des standards et la performance opérationnelle du périmètre.<br>Par une présence terrain de proximité, contribuer à la réactivité des équipes, à la coordination opérationnelle et à la fluidité de communication avec le management.<br>1. Pilotage opérationnel et performance<br>Suivre les indicateurs SQCDPI du périmètre et contribuer à l'atteinte des objectifs de performance HPT.<br>Mettre à jour et suivre les plans d'actions et PDCA avec le Responsable d'Activité.<br>Veiller à la bonne exécution de la production dans le respect du planning et des priorités.<br>Garantir l'application des standards de production et qualité (fiches de démarrage, maintenance niveau 1, bâtonnage…).<br>Réaliser des contrôles et audits terrain afin de garantir la conformité des pratiques.<br>Participer aux routines de management et aux actions d'amélioration continue.<br>2. Coordination transverse et communication<br>Assurer l'interface opérationnelle avec les services supports (qualité, méthodes, maintenance, logistique…).<br>Coordonner les échanges avec les facilitateurs d'îlots HPT et les agents qualité.<br>Garantir la bonne passation des consignes entre équipes et assurer la continuité des activités.<br>Remonter les alertes, écarts et informations clés au management.<br>3. Support managérial de proximité<br>Coordonner l'activité quotidienne des opérateurs sur le terrain.<br>Participer à l'animation des réunions d'équipe et des routines HPT.<br>Accompagner les équipes dans la résolution de problèmes opérationnels.<br>Recueillir et relayer les propositions d'amélioration et les situations à risque.<br>Veiller au respect des standards, règles de fonctionnement et consignes de sécurité.<br>4. Développement des compétences et climat social<br>Contribuer au développement de la polyvalence et des compétences techniques des équipes.<br>Participer aux évaluations et entretiens de recrutement des opérateurs avec le Responsable d'Activité.<br>Accompagner l'intégration des nouveaux arrivants et veiller au respect du règlement intérieur.<br>Favoriser un climat de travail serein, motivant et collaboratif.</p><br><br><p>Autonomie et prise de décision<br>Capacité d'analyse, de synthèse et de structuration<br>Capacité à embarquer<br>Gestion des conflits</p><br><br><br> </div>
<p>Releases the daily process in the Cutting Area. Performs requalification of applicators according to internal procedure (AA3117), including ultrasonic welding combinations and splice volt drop resistance. Ensures CMK, CPK and SPC studies for production equipment and processes. Elaborates and evaluates micrographs, performs equipment calibration, and maintains document registry. Validates requalification of manual applicators, cutting and crimping machines. Performs requalification per process (cutting, stripping, crimping, welding, twisting, shrinking). Conducts microsections and supports analysis of customer or supplier complaint samples. Performs additional tests related to quality, engineering, complaints, and machine commissioning. Ensures compliance with all applicable quality standards, norms, and HSEE requirements in the area of activity. Improves crimping qualification processes and laboratory usage, and elaborates micrograph catalogues for samples and product audits (e.g. customer specifics).</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree</li><li>3 year of experience</li><li>Quality</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li><li>Adult Learning Theory</li><li>Blended Learning</li><li>ELearning Concepts</li><li>Skills and Competency Modeling</li><li>Training Management</li><li>Leadership Development Programs</li></ul>
<p>Develop, maintain, and enhance shared platform libraries and reusable components that support multiple applications, services, and AI-enabled solutions. Design and implement cross-functional features spanning backend services, frontend applications, and AI agent ecosystems to ensure seamless platform integration. Define and execute comprehensive testing strategies, including unit testing, integration testing, and end-to-end validation to ensure platform reliability and quality. Improve developer productivity by enhancing local development environments, technical documentation, debugging tools, and engineering best practices. Rapidly prototype and iterate innovative AI agents, user interfaces, forms, and mini-applications using vibecoding frameworks and reusable platform tooling. Support software release management activities, including version control, environment promotion processes, deployment validation, and production readiness reviews. Monitor, troubleshoot, and resolve production incidents across platform components while contributing to continuous service improvement and operational excellence. Collaborate with engineering, product, and business teams to deliver scalable, secure, and high-quality technology solutions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or equivalent combination of education and experience.</li><li>Typically, 3+ years of professional experience in full-stack software development using Python and modern JavaScript/TypeScript frameworks.</li><li>Hands-on experience developing both backend services and frontend applications using technologies such as FastAPI, Next.js, React, or equivalent frameworks.</li><li>Strong understanding of software testing methodologies and experience with testing frameworks such as pytest, Jest, Playwright, or similar tools.</li><li>Familiarity with Docker containerization, CI/CD practices, and Kubernetes fundamentals within cloud-native environments.</li><li>Demonstrated ability to quickly learn and adopt new development frameworks, tools, protocols, and emerging technologies.</li><li>Working knowledge of AI and Large Language Model (LLM) concepts, including agent architectures, prompt engineering, and external tool integration patterns.</li><li>Strong debugging, troubleshooting, and incident response capabilities in production environments.</li><li>Experience contributing to collaborative software development processes using modern version control and DevOps practices.</li><li>Experience working within platform engineering, developer productivity, or internal tooling teams is a plus.</li><li>Familiarity with AI agent platforms, orchestration frameworks, and modern application integration architectures is preferred.</li><li>Strong analytical thinking, problem-solving, and decision-making skills.</li><li>Excellent communication and collaboration abilities in cross-functional team environments.</li><li>Relevant certifications in Software Development, Cloud Technologies, DevOps, Artificial Intelligence, or related disciplines are a plus.</li><li>Passion for continuous learning, innovation, and improving engineering efficiency across the software development lifecycle.</li></ul>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>This is a field based / remote position. Candidates must reside in Little Rock, Arkansas or Dallas, Texas area and be willing to travel. </strong></p><br><p>Advance AbbVie's pipeline by striving for excellence in clinical research, turning science into medicine for our patients and leveraging new advanced capabilities to drive industry leading performance.<br>Partners with the investigator and site staff for meaningful and effective engagements positioning AbbVie as the choice in clinical trials.<br>Focus on site clinical research that ensures appropriate conduct of the trial while driving improvement in data integrity, compliance, overall study performance and customer experience.</p><br><p><strong>Responsibilities: </strong></p><br><ul><li>Considered as the primary point of contact for the investigative site, provides contextual information on the clinical trials, connects stakeholder to the investigative sites and strengthens AbbVie’s positioning.</li><li>Aligns, trains and motivates the site staff and principal investigator under supervision on the goals of the clinical trial program, protocol, and patient treatment principles for the trial ensuring a trusted partnership.</li><li>Conducts site evaluation, site training, routine, and site closure monitoring activities under supervision, in compliance to the protocol and monitoring plans and accordance with applicable regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to quality standards in conducting clinical research, ensuring safety and protection of study subjects.</li><li>Customize site engagement strategy for assigned study (ies) under supervision. Gather local/site insights and utilize site engagement tools such as the Customer Relationship Management (CRM) tool, to report/track progress and measure impact of that strategy.</li><li>Fundamental level of competency connecting the study protocol, scientific principles and clinical trial requirements to the day-to-day clinical trial execution activities. Evaluate and ensure effective recruitment and retention techniques/plans based on the patient disease journey.<br>Develop solid knowledge of therapeutic area, asset and clinical landscape / patient journey to enable successful patient recruitment and overall protocol compliance.</li><li>Responsible for continuous risk-assessment proactively, and in collaboration with Central Monitoring team, monitor activities conducted by clinical sites to detect early overall study performance or patient safety issues. Ability to think critically to resolve site risk signals while having robust understanding of site processes to drive study execution.</li><li>Ensures preventative and corrective action plans are put into place, as needed, to mitigate risk and promote compliance using a customer centric approach.</li><li>Identifies, evaluates and recommends new/potential investigators/sites under supervision and support from more experienced CRAs.</li><li>Ensures quality of data submitted from study sites and assures timely submission of data, including appropriate reporting and follow-up for all safety events by site personnel.</li><li>Ensures audit and regulatory inspection readiness at assigned clinical site at all times.<br>Manages investigator payments as per executed contract obligations, as applicable.</li></ul><br>Qualifications<br><br><ul><li>Education: Bachelor’s degree or equivalent degree; health related preferred (e.g. Medical, Scientific, Nursing, Pharmacy).</li><li>Clinically related experience, preferably in clinical research coordinating or data management.</li><li>Knowledge of appropriate therapeutic area indications is preferred with the ability to understand and apply scientific concepts as they relate to the conduct of clinical trials.</li><li>Knowledge on existing and emerging local regulatory and legal requirements, ICH/GCP Guidelines and applicable policies.</li><li>Able to work collaboratively and cross functionally to develop and sustain working relationships.<br>Demonstrate planning and organizational skills and the ability to work effectively and efficiently in a dynamic environment with competing projects and deadlines</li><li>Ability to leverage technology, tools and resources to provide customer centric support based on the health of the site. Ability to use functional expertise with appropriate guidance, leverage critical thinking skills and apply good judgement to address clinical site issues.</li><li>Interpersonal skills with strong written, verbal, active listening and presentation skills, with ability to establish and leverage site relationships and trusted partnerships through engagement, motivation, and training.</li><li>Acts with integrity in accordance with AbbVie code of business conduct and leadership values. Self-motivated individual focused on delivering timely and quality outcomes in a fast-paced environment.</li></ul><p>This role will cover territory in Little Rock, Arkansas/ Memphis, Tennessee/ Shreveport, Louisiana.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>