Jobs in Tourism Sector in Tunisia
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<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b> </p><br><br><p><span>Provide leadership and management for the Kitchen Department by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the department, division and Hotel.</span></p><br><br><br><p><b>What you will do</b></p><br><br><br><ul><li><p><span>Lead</span> <span>and</span> <span>inspire</span> <span>the</span> <span>Culinary</span> <span>team</span> <span>through</span> <span>strategic</span> <span>workforce</span> <span>planning,</span> <span>coaching,</span> <span>performance</span> <span>management,</span> <span>and</span> <span>talent</span> <span>development</span> <span>to</span> <span>foster</span> <span>a</span> <span>culture</span> <span>of</span> <span>excellence</span> <span>and</span> <span>accountability.</span></p><br><br></li><li><p><span>Drive</span> <span>culinary</span> <span>innovation</span> <span>by</span> <span>designing,</span> <span>developing,</span> <span>and</span> <span>optimizing</span> <span>menus</span> <span>that</span> <span>balance</span> <span>guest</span> <span>satisfaction,</span> <span>market</span> <span>trends,</span> <span>operational</span> <span>efficiency,</span> <span>and</span> <span>profitability.</span></p><br><br></li><li><p><span>Champion</span> <span>financial</span> <span>performance</span> <span>by</span> <span>managing</span> <span>departmental</span> <span>budgets,</span> <span>P&L</span> <span>results,</span> <span>labor</span> <span>costs,</span> <span>food</span> <span>costs,</span> <span>purchasing</span> <span>strategies,</span> <span>and</span> <span>revenue-enhancement</span> <span>initiatives.</span></p><br><br></li><li><p><span>Ensure</span> <span>operational</span> <span>excellence</span> <span>by</span> <span>maintaining</span> <span>the</span> <span>highest</span> <span>standards</span> <span>of</span> <span>food</span> <span>quality,</span> <span>consistency,</span> <span>presentation,</span> <span>and</span> <span>guest</span> <span>experience</span> <span>across</span> <span>all</span> <span>culinary</span> <span>outlets.</span></p><br><br></li><li><p><span>Oversee</span> <span>compliance</span> <span>and</span> <span>food</span> <span>safety</span> <span>by</span> <span>implementing</span> <span>and</span> <span>enforcing</span> <span>HACCP</span> <span>standards,</span> <span>sanitation</span> <span>protocols,</span> <span>and</span> <span>all</span> <span>applicable</span> <span>regulatory</span> <span>requirements.</span></p><br><br></li><li><p><span>Collaborate</span> <span>strategically</span> <span>with</span> <span>Food</span> <span>&</span> <span>Beverage,</span> <span>Finance,</span> <span>Purchasing,</span> <span>Stewarding,</span> <span>and</span> <span>Human</span> <span>Resources</span> <span>leaders</span> <span>to</span> <span>support</span> <span>business</span> <span>objectives</span> <span>and</span> <span>operational</span> <span>success.</span></p><br><br></li><li><p><span>Optimize</span> <span>resource</span> <span>management</span> <span>through</span> <span>effective</span> <span>inventory</span> <span>controls,</span> <span>procurement</span> <span>practices,</span> <span>equipment</span> <span>planning,</span> <span>and</span> <span>cost-conscious</span> <span>operational</span> <span>decision-making.</span></p><br><br></li><li><p><span>Cultivate</span> <span>a</span> <span>high-performance</span> <span>culture</span> <span>by</span> <span>conducting</span> <span>evaluations,</span> <span>developing</span> <span>succession</span> <span>plans,</span> <span>recognizing</span> <span>achievements,</span> <span>and</span> <span>driving</span> <span>employee</span> <span>engagement</span> <span>initiatives.</span></p><br><br></li><li><p><span>Analyze</span> <span>and</span> <span>improve</span> <span>business</span> <span>results</span> <span>by</span> <span>reviewing</span> <span>operational</span> <span>metrics,</span> <span>guest</span> <span>satisfaction</span> <span>surveys,</span> <span>quality</span> <span>audits,</span> <span>and</span> <span>action</span> <span>plans</span> <span>to</span> <span>continuously</span> <span>elevate</span> <span>performance.</span></p><br><br></li><li><p><span>Act</span> <span>as</span> <span>the</span> <span>culinary</span> <span>ambassador</span> <span>of</span> <span>the</span> <span>hotel</span> <span>by</span> <span>fostering</span> <span>innovation,</span> <span>strengthening</span> <span>interdepartmental</span> <span>partnerships,</span> <span>and</span> <span>ensuring</span> <span>alignment</span> <span>with</span> <span>brand</span> <span>standards</span> <span>and</span> <span>organizational</span> <span>values.</span></p><br><br></li></ul><br><br><p><b>What you bring</b></p><br><br><br><p><b>Education :</b> College degree preferably specializing in hotel/restaurant management culinary arts, or equivalent experience is required.</p><br><br><br><p><b>Experience :</b> Five to seven years previous experience in multiple culinary/food & beverage department head positions.</p><br><br><br><p><b>Skills and Abilities: </b></p><br><br><ul><li><p>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. </p><br><br></li><li><p>Working knowledge is generally learned on-the-job.</p><br><br></li><li><p>Requires ability to operate computer equipment and other food & beverage computer systems.</p><br><br></li><li><p>Requires the ability to operate and utilize culinary production equipment and tools.</p><br><br></li><li><p>Requires reading, writing and oral proficiency in the French and English languages.</p><br><br></li></ul><p><br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br> </p><br><br><p><b>Schedule & Hours:</b></p><br><br><p>full time</p><br><br><br><br><br><br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are seeking a talented, creative and highly qualified Pastry Chef to join our culinary team. The successful candidate will be responsible for the preparation, production and presentation of a wide range of French pastries, international desserts, traditional Arabic sweets and contemporary Middle Eastern confectionery, in accordance with luxury hospitality standards.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Pastry Chef will contribute to the development of the menu, the presentation of the buffet, the production of à la carte desserts, the operations of banquets, seasonal celebrations and the experience of VIP guests while maintaining exceptional standards of food quality, creativity, hygiene, cost control and guest satisfaction.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a hotel within the Accor network, a group that brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. Here, we believe in you and what you bring to the table. There are numerous opportunities for growth and advancement. Every gesture, every smile, every action contributes to creating a positive and memorable impact for our guests, our colleagues, and our planet. Together, we embody the vision of responsible hospitality.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Seize the opportunity to become a Heartartist, and let your heart guide you in this world where life beats faster.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities (keys)</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and bake a wide variety of pastries, cakes, pies, baked goods, chocolates, confectionery and international desserts.</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and present traditional Arabic sweets and Middle Eastern desserts while preserving their authentic flavors, textures and preparation techniques.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Demonstrate a solid technical knowledge of classical and contemporary pastry methods, including dough preparation, baking, fillings, creams, mousses, chocolate work and decorative finishing.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create innovative desserts and pastries that meet the luxury standards of the hotel and reflect current culinary trends.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure consistency in taste, texture, quality, portion size and presentation across all products.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare desserts and pastries for restaurants, all-day dining, buffets, room service, banquets, catered events and VIP equipment for guests.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain high standards of craftsmanship, creativity and attention to detail throughout the production process.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and present a variety of traditional Arabic sweets, Middle Eastern confectionery and regional specialty desserts according to established recipes and quality standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain authenticity in flavors, preparation methods, ingredients and presentation while ensuring consistency and quality of the premium product.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adapt traditional sweets for luxury hotel buffets, special culinary experiences, festive occasions and prestigious events.</font></font></li> <li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Qualifications and experience</b></font></font></h4> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma or professional qualification in pastry, baking, culinary arts or related field.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2-3 years of relevant pastry experience, preferably in a 5-star hotel, luxury resort or high-end hotel establishment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Practical experience in French pastry, international desserts and traditional Arabic sweets.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Solid knowledge of pastry preparation techniques, cooking methods, finishing and presentation of desserts.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in buffet production, banquet management and high-volume pastry production is an asset.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of food safety, HACCP principles, hygiene and allergen management.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of recipe standardization, portion control, inventory management and food cost awareness.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work effectively under pressure while maintaining quality and attention to detail.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong organizational, communication and teamwork skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Flexibility to work shifts, weekends, holidays and special events as needed.</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key skills</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French pastry shop and preparation of international desserts.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Traditional Arabic sweets and regional confectionery.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Creativity and attention to detail.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Product quality and presentation.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Menu development and recipe standardization.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Production planning and time management.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Food safety, hygiene and quality assurance.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cost control and waste reduction.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Teamwork and professional communication.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commitment to luxury hospitality standards and customer satisfaction.</font></font></li></ul>
<p>Our company is seeking motivated and enthusiastic college students or recent graduates as Event Operations Intern to join our team. As an intern, you will be responsible for supporting the planning and execution of our events by assisting with logistics, vendor management, and on-site event management. You will also have the opportunity to travel and work with our sales and marketing teams to ensure the success of our events.</p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Event venue preparation: research, requests, offer preparation</li> <li>Venue and suppliers research, budget, ticketing platform</li> <li>Coordination of internal departments before and onsite during the events</li> <li>Coordinate with vendors and suppliers to ensure timely delivery of equipment and materials</li> <li>Assist with event registration and attendee management</li> <li>Collaborate with our sales and marketing teams to ensure the success of our events</li> <li>Creating internal and external presentations</li> <li>Additional research tasks</li> <li>Sponsor account management, responsible for execution of commitments and client satisfaction.</li> <li>Responsible for the event ticket platform</li> </ul> <p>Qualifications </p> <p> </p> <ul> <li>Graduate or student in Tourism, HR, International relations, Event management, or related degree program</li> <li>Strong organizational skills</li> <li>Excellent communication and collaboration skills</li> <li>Interest in event planning and operations</li> <li>Excellent level of written and spoken professional English and Arabic, additional languages like French are beneficial</li> </ul> <ul> <li>Excellent adaptability to an international environment with a wide exposure to various cultures and customs;</li> <li>Results-driven, self-starter;</li> <li>A highly independent and vivacious personality;</li> <li>Excellent personal and professional presentation;</li> <li>Excellent with meeting demanding deadlines and working in a quickly paced environment</li> <li>Based in Egypt</li> </ul> <p></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Graduate or student in Tourism, HR, International relations, Event management, or related degree program</li><li>Strong organizational skills</li><li>Excellent communication and collaboration skills</li><li>Interest in event planning and operations</li><li>Excellent level of written and spoken professional English and Arabic, additional languages like French are beneficial</li><li>Excellent adaptability to an international environment with a wide exposure to various cultures and customs;</li><li>Results-driven, self-starter;</li><li>A highly independent and vivacious personality;</li><li>Excellent personal and professional presentation;</li><li>Excellent with meeting demanding deadlines and working in a quickly paced environment</li><li>Based in Egypt</li></ul>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>Chef De Partie<br>Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wanting more.<br>What is in it for you:<br>In 3-4 bullet points, showcase the benefits and perks of working at the property<br>Employee benefit card offering discounted rates in Accor worldwide<br>Learning programs through our Academies<br>Opportunity to develop your talent and grow within your property and across the world!<br>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21<br>What you will be doing:<br>Actively share ideas, opinions and suggestions to improve the environment and menus<br>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards<br>Communicate effectively with the rest of the team and thrive for guest feedback</p><br><br>Qualifications<br><br><p>Your experience and skills include:<br>Ability to work well under pressure in a fast paced environment<br>Ability to work cohesively and collectively as part of a team<br>Add diplomas/certifications required if needed</p><br><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
<p>Operations - Department Head - Plan, organize, control and direct the work of employees responsible for preparation of items ensuring superior quality and consistency.</p><p>What you will do</p><p>Lead and develop the bake and pastry team through effective coaching, mentoring, performance management, and succession planning, ensuring Four Seasons culture, values, and service standards are consistently upheld while driving the long-term strategic vision of the pastry operation. Elevate pastry and bakery offerings by collaborating on menu planning and development, while ensuring exceptional preparation, presentation, consistency, and quality standards through hands-on leadership and culinary expertise. Optimize operational performance by strategically managing labor costs, scheduling, budgeting, purchasing, and inventory controls to maximize efficiency, productivity, and profitability without compromising quality. Champion food safety and excellence by maintaining the highest sanitation, hygiene, and workplace organization standards in compliance with Four Seasons policies and all local, state, and federal regulations. Drive quality assurance and consistency by implementing robust control systems, establishing purchasing specifications, monitoring operational performance, and fostering a culture of craftsmanship, precision, and continuous improvement. Foster collaboration and communication across departments by building strong partnerships with employees and managers, proactively addressing operational needs, and participating in key meetings to ensure seamless execution and guest satisfaction. Model integrity and accountability by adhering to Four Seasons Category One and Category Two Work Rules, Standards of Conduct, and EmPact guidelines while promoting a culture of professionalism and ethical leadership. Cultivate a positive and high-performing team environment by working collaboratively, professionally, and respectfully with colleagues and leaders, encouraging teamwork, innovation, and a shared commitment to excellence. (10%)</p><p><strong>Desired Candidate Profile</strong></p><p>Education : College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</p><p>Experience: Five to seven years previous experience in multiple culinary/food & beverage department head positions specializing in pastry design and creation.</p><p>Skills and Abilities:</p><ul><li>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.</li><li>Requires ability to operate computer equipment and other food & beverage computer systems.</li><li>Requires the ability to operate and utilize culinary production equipment and tools.</li><li>Requires reading, writing and oral proficiency in the English language.</li></ul>
<p><strong>1. Operational and performance management</strong></p><p>Follow the SQCDPI indicators of the perimeter and contribute to achieving HPT performance objectives. Update and follow action plans and PDCA with the Activity Manager. Ensure the proper execution of production in compliance with the schedule and priorities. Guarantee the application of production and quality standards (start-up sheets, level 1 maintenance, tonnage). Perform field checks and audits to ensure compliance with practices. Participate in management routines and continuous improvement actions.</p><p><strong>2. Transverse coordination and communication</strong></p><p>Ensure operational interface with support departments (quality, methods, maintenance, logistics). Coordinate exchanges with HPT lot facilitators and quality agents. Guarantee the proper handover of instructions between teams and ensure the continuity of activities. Report alerts, discrepancies, and key information to management.</p><p><strong>3. Proximity management support</strong></p><p>Coordinate the daily activity of operators in the field. Participate in team meetings and HPT routines. Support teams in solving operational problems. Collect and relay improvement proposals and risk situations. Ensure compliance with standards, operating rules, and safety instructions.</p><p><strong>4. Skill development and social climate</strong></p><p>Contribute to the development of versatility and technical skills of the teams. Participate in operator evaluations and recruitment interviews with the Activity Manager. Support the integration of new employees and ensure compliance with internal regulations. Foster a serene, motivating, and collaborative work environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Autonomy and decision-making</li><li>Analytical, synthesis, and structuring skills</li><li>Ability to lead</li><li>Conflict management</li></ul>
<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><h3>CORE WORK ACTIVITIES</h3><p>Managing Housekeeping Operations</p><p>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms.</p><p>Managing Departmental Costs</p><p>Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p>Ensuring Exceptional Customer Service</p><p>Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Conducting Human Resources Activities</p><p>Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
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<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guestroom maintenance needs.<br>• Supervises the property general cleaning schedule.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.<br>• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Communicates areas that need attention to staff and follows up to ensure understanding.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>Managing Departmental Costs<br>• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>Ensuring Exceptional Customer Service<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Conducting Human Resources Activities<br>• Participates as needed in the investigation of employee accidents.<br>• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.<br>• Ensures employees understand expectations and parameters.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p><strong>Mission</strong></p><br><p><strong>Tâches</strong></p><br><p><strong>Volet accueil et suivi des clients</strong></p><br><p>Définir et connaître les profils des clients de l’établissement classés en : courts et longs séjours, habitués et VIP</p><br><p>Définir le traitement adapté à chaque clientèle : standard, sur mesure, personnalisé </p><br><p>Créer une relation de confiance avec son client en étant « son interlocuteur de privilégié »</p><br><p>Assurer l'accueil des différentes clientèles et maintenir le contact tout au long du séjour</p><br><p>Personnaliser le service en fonction du profil et évaluer sa réussite </p><br><p>Répondre aux problèmes et demandes multiples des clients (Room services, demandes exceptionnelles et additionnelles …)</p><br><p><strong>Volet administration et coordination</strong></p><br><p>Réaliser le Check in / Check out des clients VIP</p><br><p>Escorter les clients VIP à leurs chambres</p><br><p>Etre en contact permanent avec les différents services de l’établissement pour préciser les besoins de ses clients </p><br><p>Contrôler la logistique mise en place pour les clients avant leur arrivée (Etat des chambres, propreté, aménités, …) et en garantir la qualité</p><br><p>Actualiser continuellement les profils clients (historique, allergies, réclamations…)</p><br><p>Assurer un feedback à la direction concernant les commentaires des clients et la qualité de leur séjour</p><br><p>Promouvoir les différents points de vente de l’hôtel</p><br><p>Assurer le volet administratif en rapport avec la fidélisation des clients de l’établissement : Welcome letters, Rapports arrivés/ départs, Courtesy call (par Téléphone ou Email)</p><br><p>Garantir la continuité de son service en mettant en place une passation rigoureuse et détaillée.</p><br><p>Envoyer la liste des VIP avec Photo client à tous les autres départements</p><br><p>Lister et communiquer à tous les départements les noms des clients longs séjours</p><br><p>Envoyer les arrivées/départs journaliers à tous les départements</p><br><p>Remonter et faire le suivi des réclamations clients</p><br><p>Gérer la boite email Guest relation</p><br><p>Préparer la lettre de départ</p><br><p>Veiller au respect des standards de l’hôtel par la totalité des effectifs présents</p><br><br>Qualifications<br><br><p><strong>Profil du poste</strong></p><br><ul><li>Diplômé d’une grande école d’hôtellerie ou diplômé en Commerce / Marketing</li><li>Minimum 1 à 3 ans d’expérience en qualité de guest relation dans une chaine hôtelière internationale</li><li>Pratique couramment le Français et l’Anglais à l’écrit comme à l’oral</li><li>Maîtrise du logiciel Opéra pour l’hôtellerie en plus de MS Office Word et Excel</li></ul><br>Additional Information<br><br><p>experience is an asset<br>Prior experience working with Opera or a related system<br>Fluency in English<br>additional languages are a plus<br>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p><br>Plan, organize, control and direct the work of employees in the Kitchen Department responsible for outlet food preparation while ensuring superior quality and consistency.<br></p><br><br><p><b>What you will do</b></p><br><br><ul><li>Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Kitchen’s cold food production area to ensure that established cultural and core standards are met;long-range strategic planning for outlet operation.</li><li>Assist in the planning and development of menus and recipes, ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration, utilize creative menu planning to minimizing waste.</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.</li><li>Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen.</li><li>Maintain control systems which will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality.</li><li>Communicate with employees and managers to ensure operational needs are met, coordinate menu tastings and pre-meal meetings to educate staff on food taste and preparation methods, attend regular operational meetings to ensure effective coordination and cooperation between departments; interact directly with guests to ascertain satisfaction.</li><li>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul><br><p><b>What you bring</b></p><br><br><p><b>Education: </b></p><br><br><ul><li><span>College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</span></li></ul><br><p><b>Experience: </b></p><br><br><ul><li>Two to three years previous experience in culinary/food & beverage line, supervisory or assistant manager positions.</li></ul><br><p><b>Skills and Abilities:</b></p><br><br><ul><li>A working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. </li><li>Working knowledge is generally learned on-the-job.</li><li>Requires ability to operate computer equipment and other food & beverage computer systems.</li><li>Ability to operate and utilize culinary production equipment and tools.</li><li>Requires reading, </li><li>Writing and oral proficiency in the French & English language.</li></ul><p> <br><b>What we offer: </b></p><br><br><ul><li>Competitive Salary, wages, and a comprehensive benefits package</li><li>Excellent Training and Development opportunities</li><li>Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>Complimentary Employee Meals<br></li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li>Full time and hours expected to be worked (early mornings, days, evenings, overnights, or weekends<span>.</span></li></ul><br><br><br><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b><br><span>plan, organize, control and direct the work of employees responsible for preparation of sweet items, pastries, cakes, ice creams, sorbets, fruit compotes breads, chocolates and show pieces while ensuring superior quality and consistency.</span></p><br><br><p><br><b>What you will do</b></p><br><br><ul><li><span>Coordinate the selection, training, development, and evaluation of employees and managers in the Kitchens’ bake/pastry shop through effective management and leadership to ensure that established cultural and core standards are met.</span></li><li><span>Assist in the planning and development of recipes, and ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration.</span></li><li><span>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control.</span></li><li><span> Ensure that H.A.C.C.P. standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen.</span></li><li><span>Maintain control systems which will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality.</span></li><li><span>Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments.</span></li><li><span>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Empact.</span></li><li><span>Work harmoniously and professionally with co-workers and supervisors.</span></li><li><span>Prepare food items.</span></li><li><span> Assist with set-up and cleaning of operational areas.</span></li><li><span> Assist the Pastry Chef with the performance evaluations of all line staff.</span></li></ul><br><p><b>What you bring</b></p><br><br><p><span><b>Education:</b> </span></p><br><br><ul><li><span>College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</span></li></ul><br><p><span><b>Experience:</b> </span></p><br><br><ul><li><span>Three to five years previous experience in multiple culinary/food & beverage department head positions specializing in pastry design and creation.</span></li></ul><br><p><span><b>Skills and Abilities:</b> </span></p><br><br><ul><li><span>A working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.</span></li><li><span> Ability to operate computer equipment and other food & beverage computer systems.</span></li><li><span>Requires the ability to operate and utilize culinary production equipment and tools.</span></li><li><span>Reading, writing and oral proficiency in the English language.</span></li></ul><br><p><span><b>What we offer: </b></span></p><br><br><ul><li><span>Competitive Salary, wages, and a comprehensive benefits package</span></li><li><span>Excellent Training and Development opportunities</span></li><li><span>Employee Discount for stays at any Four Seasons worldwide</span></li><li><span>Complimentary Dry Cleaning for Employee Uniforms</span></li><li><span>Complimentary Employee Meals</span><br></li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li>Full time and hours expected to be worked (early mornings, days, evenings, overnights, or weekends.</li></ul><br><br><br><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b><br>Operations - Department Head - Plan, organize, control and direct the work of employees responsible for preparation of items ensuring superior quality and consistency.</p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Lead and develop the bake and pastry team through effective coaching, mentoring, performance management, and succession planning, ensuring Four Seasons culture, values, and service standards are consistently upheld while driving the long-term strategic vision of the pastry operation.</p><br><br></li><li><p>Elevate pastry and bakery offerings by collaborating on menu planning and development, while ensuring exceptional preparation, presentation, consistency, and quality standards through hands-on leadership and culinary expertise.</p><br><br></li><li><p>Optimize operational performance by strategically managing labor costs, scheduling, budgeting, purchasing, and inventory controls to maximize efficiency, productivity, and profitability without compromising quality.</p><br><br></li><li><p>Champion food safety and excellence by maintaining the highest sanitation, hygiene, and workplace organization standards in compliance with Four Seasons policies and all local, state, and federal regulations.</p><br><br></li><li><p>Drive quality assurance and consistency by implementing robust control systems, establishing purchasing specifications, monitoring operational performance, and fostering a culture of craftsmanship, precision, and continuous improvement.</p><br><br></li><li><p>Foster collaboration and communication across departments by building strong partnerships with employees and managers, proactively addressing operational needs, and participating in key meetings to ensure seamless execution and guest satisfaction.</p><br><br></li><li><p>Model integrity and accountability by adhering to Four Seasons Category One and Category Two Work Rules, Standards of Conduct, and EmPact guidelines while promoting a culture of professionalism and ethical leadership.</p><br><br></li><li><p>Cultivate a positive and high-performing team environment by working collaboratively, professionally, and respectfully with colleagues and leaders, encouraging teamwork, innovation, and a shared commitment to excellence. (10%)</p><br><br></li></ul><br><p><b>What you bring</b></p><br><br><ul><li><p><b>Education :</b> College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</p><br><br></li><li><p><b>Experience:</b> Five to seven years previous experience in multiple culinary/food & beverage department head positions specializing in pastry design and creation.</p><br><br></li><li><p><b>Skills and Abilities:</b> Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.</p><br><br></li><li><p>Requires ability to operate computer equipment and other food & beverage computer systems.</p><br><br></li><li><p>Requires the ability to operate and utilize culinary production equipment and tools.</p><br><br></li><li><p>Requires reading, writing and oral proficiency in the English language.</p><br><br></li></ul><p> <br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals<br> </p><br><br><p><b>Schedule & Hours:</b></p><br><br><p>full time.</p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Supports the development of new production equipment and processes, provides training and technical support to production in coordination with Country and Production Management teams<br></p><br><p>- Supports and applies planning, standardization and realization of Production Engineering activities (Change management, Equipment planning, creation and release of master data, method of manufacture, etc.)<br></p><br><p>- Ensures the implementation of the production concept and integration of new processes in plant in collaboration with Production Concept Team on country level<br></p><br><p>- Supports the definition and implementation of processes and material flows within the Assembly area line setup<br></p><br><p>- Ensures the creation and maintenance of manufacturing master data including but not limited to Material Requirements Planning (MRP), production drawings, bill of material, Manufacturing Execution Systems (MES) data, board designs, Failure Mode and Effects Analysis FMEA, etc.<br></p><br><p>- Creates, modifies and maintains all master data and documentation related to methods of manufacture (work instructions, visual aids, etc.) and ensures machine and operator instructions are present and up to date<br></p><br><p>- Evaluates and manages the implementation of new products and technical changes according to the process description Change Management according CP 2.2.2<br></p><br><p>- Ensures the validation and release of production equipment including but not limited to new material combinations, new tooling, lay-up boards, module boards, jigs, test tables, boards and work place or station layouts & documents etc.</p><br><br><br>Qualifications and Experience<ul><li><strong><em>Level of Education :</em></strong> University degree</li><li><strong>Field of Study:</strong> Technical/Scientific</li><li><strong>Experience:</strong> 1 year of experience is appreciated</li><li><strong><em>Language :</em></strong> French & English </li><li><em><strong>IT:</strong></em> Microsoft Office</li><li><strong><em>Social competences:</em></strong> Communication, social & intercultural sensitivity, change management, target & result orientation, motivation & resilience, self-organization, conflict management, teamwork</li><li><strong>Pofessional Skills:</strong> Continuous Flow Production, Engineering Optimization, Engineering Principles, Engineering Standards and Procedures, Ergonomics ,Production Engineering, Industrial Engineering, Manufacturing Processes, Project Change Management, Lessons learned</li></ul><br> </div>
<h2 class="h5">Job description</h2>
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Company Description<p><em>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</em></p><br><p> <em>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</em></p><br><br><br>Job Description<p>- Supports the development of new production equipment and processes, provides training and technical support to production in coordination with Country and Production Management teams<br></p><br><p>- Supports and applies planning, standardization and realization of Production Engineering activities (Change management, Equipment planning, creation and release of master data, method of manufacture, etc.)<br></p><br><p>- Ensures the implementation of the production concept and integration of new processes in plant in collaboration with Production Concept Team on country level<br></p><br><p>- Supports the definition and implementation of processes and material flows within the Assembly area line setup<br></p><br><p>- Ensures the creation and maintenance of manufacturing master data including but not limited to Material Requirements Planning (MRP), production drawings, bill of material, Manufacturing Execution Systems (MES) data, board designs, Failure Mode and Effects Analysis FMEA, etc.<br></p><br><p>- Creates, modifies and maintains all master data and documentation related to methods of manufacture (work instructions, visual aids, etc.) and ensures machine and operator instructions are present and up to date<br></p><br><p>- Evaluates and manages the implementation of new products and technical changes according to the process description Change Management according CP 2.2.2<br></p><br><p>- Ensures the validation and release of production equipment including but not limited to new material combinations, new tooling, lay-up boards, module boards, jigs, test tables, boards and work place or station layouts & documents etc.</p><br><br><br>Qualifications and Experience<ul><li><strong><em>Level of Education :</em></strong> 3 years of experience in the wiring field</li><li><strong>Field of Study:</strong> Technical/Scientific</li><li><strong><em>Language :</em></strong> French & English </li><li><em><strong>IT:</strong></em> Microsoft Office</li><li><strong><em>Social competences:</em></strong> Communication, social & intercultural sensitivity, change management, target & result orientation, motivation & resilience, self-organization, conflict management, teamwork</li><li><strong>Pofessional Skills:</strong> Continuous Flow Production, Engineering Optimization, Engineering Principles, Engineering Standards and Procedures, Ergonomics ,Production Engineering, Industrial Engineering, Manufacturing Processes, Project Change Management, Lessons learned</li></ul><br> </div>
<p>Supports the development of new production equipment and processes, provides training and technical support to production in coordination with Country and Production Management teams. Supports and applies planning, standardization and realization of Production Engineering activities (Change management, Equipment planning, creation and release of master data, method of manufacture, etc.). Ensures the implementation of the production concept and integration of new processes in plant in collaboration with Production Concept Team on country level. Supports the definition and implementation of processes and material flows within the Assembly area line setup. Ensures the creation and maintenance of manufacturing master data including but not limited to Material Requirements Planning (MRP), production drawings, bill of material, Manufacturing Execution Systems (MES) data, board designs, Failure Mode and Effects Analysis FMEA, etc. Creates, modifies and maintains all master data and documentation related to methods of manufacture (work instructions, visual aids, etc.) and ensures machine and operator instructions are present and up to date. Evaluates and manages the implementation of new products and technical changes according to the process description Change Management according CP 2.2.2. Ensures the validation and release of production equipment including but not limited to new material combinations, new tooling, lay-up boards, module boards, jigs, test tables, boards and work place or station layouts & documents etc.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree</li><li>Field of Study: Technical/Scientific</li><li>Experience: 1 year of experience is appreciated</li><li>Language : French & English</li><li>IT: Microsoft Office</li><li>Social competences: Communication, social & intercultural sensitivity, change management, target & result orientation, motivation & resilience, self-organization, conflict management, teamwork</li><li>Pofessional Skills: Continuous Flow Production, Engineering Optimization, Engineering Principles, Engineering Standards and Procedures, Ergonomics ,Production Engineering, Industrial Engineering, Manufacturing Processes, Project Change Management, Lessons learned</li></ul>
<p> <strong>LEONI </strong>is a global provider of products, solutions, and services for power distribution and connectivity in the automotive industry. The Group employs approximately <strong>95,000 people</strong> across <strong>23 countries</strong> and generated consolidated sales of approximately <strong>EUR 3.9 billion</strong> in <strong>2025</strong>, excluding the former Automotive Cable Solutions division.</p> <p>With a <strong>74.9%</strong> ownership stake in <strong>LEONI</strong>, <strong>LUXSHARE </strong>is both the company s majority shareholder and a strategic partner, actively supporting and enabling <strong>LEONI</strong> s long-term growth and success while contributing to its strategic direction.</p> <p> <strong>LEONI</strong> s customer base spans leading global automotive OEMs, commercial vehicle manufacturers, and component suppliers. </p> <p> <strong>Join us and help drive the transformation of the automotive world.</strong> </p> Job Description <p> </p> <p>- Supports the development of new production equipment and processes, provides training and technical support to production in coordination with Country and Production Management teams<br> </p> <p>- Supports and applies planning, standardization and realization of Production Engineering activities (Change management, Equipment planning, creation and release of master data, method of manufacture, etc.)<br> </p> <p>- Ensures the implementation of the production concept and integration of new processes in plant in collaboration with Production Concept Team on country level<br> </p> <p>- Supports the definition and implementation of processes and material flows within the Assembly area line setup<br> </p> <p>- Ensures the creation and maintenance of manufacturing master data including but not limited to Material Requirements Planning (MRP), production drawings, bill of material, Manufacturing Execution Systems (MES) data, board designs, Failure Mode and Effects Analysis FMEA, etc.<br> </p> <p>- Creates, modifies and maintains all master data and documentation related to methods of manufacture (work instructions, visual aids, etc.) and ensures machine and operator instructions are present and up to date<br> </p> <p>- Evaluates and manages the implementation of new products and technical changes according to the process description Change Management according CP 2.2.2<br> </p> <p>- Ensures the validation and release of production equipment including but not limited to new material combinations, new tooling, lay-up boards, module boards, jigs, test tables, boards and work place or station layouts & documents etc.</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Education Level : University degree</li> <li>Language : Fluent in English & French</li> <li>Experience: Min 2 years in Production Engineering or similar activity</li> <li>Communication</li> <li>Social & intercultural sensitivity</li> <li>Change management</li> <li>Target & result orientation</li> <li>Motivation & resilience</li> <li>Self-organization</li> <li>Conflict management</li> <li>Teamwork</li> </ul>
<div><br> </div> <div><b> Job Description </b><p> </p> <p>- Supports the development of new production equipment and processes, provides training and technical support to production in coordination with Country and Production Management teams<br> </p> <p>- Supports and applies planning, standardization and realization of Production Engineering activities (Change management, Equipment planning, creation and release of master data, method of manufacture, etc.)<br> </p> <p>- Ensures the implementation of the production concept and integration of new processes in plant in collaboration with Production Concept Team on country level<br> </p> <p>- Supports the definition and implementation of processes and material flows within the Assembly area line setup<br> </p> <p>- Ensures the creation and maintenance of manufacturing master data including but not limited to Material Requirements Planning (MRP), production drawings, bill of material, Manufacturing Execution Systems (MES) data, board designs, Failure Mode and Effects Analysis FMEA, etc.<br> </p> <p>- Creates, modifies and maintains all master data and documentation related to methods of manufacture (work instructions, visual aids, etc.) and ensures machine and operator instructions are present and up to date<br> </p> <p>- Evaluates and manages the implementation of new products and technical changes according to the process description Change Management according CP 2.2.2<br> </p> <p>- Ensures the validation and release of production equipment including but not limited to new material combinations, new tooling, lay-up boards, module boards, jigs, test tables, boards and work place or station layouts & documents etc.</p> </div> <div> Qualifications and Experience <ul> <li> <strong> <em>Level of Education :</em> </strong> 3 years of experience in the wiring field</li> <li> <strong>Field of Study:</strong> Technical/Scientific</li> <li> <strong> <em>Language :</em> </strong> French & English </li> <li> <em> <strong>IT:</strong> </em> Microsoft Office</li> <li> <strong> <em>Social competences:</em> </strong> Communication, social & intercultural sensitivity, change management, target & result orientation, motivation & resilience, self-organization, conflict management, teamwork</li> <li> <strong>Pofessional Skills:</strong> Continuous Flow Production, Engineering Optimization, Engineering Principles, Engineering Standards and Procedures, Ergonomics ,Production Engineering, Industrial Engineering, Manufacturing Processes, Project Change Management, Lessons learned</li> </ul> </div> <div> Interested? <div> Apply now All jobs </div> <p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p></div>
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