Jobs in Tourism Sector in Tunisia
189 Jobs Found
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<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience. <br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p>The Executive Administrative Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.<br><b><u>Responsibilities:</u></b></p><br><ul><li>Directly supports a C15 level manager and generally supports an entire department</li><li>Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms</li><li>Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team</li><li>Coordinates travel arrangements; prepare and distribute schedules/agendas for travel</li><li>Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports</li><li>Handles incoming calls; responds to inquiries</li><li>Orders supplies and process invoices through Procure to Pay system</li><li>Process and follow-up on Virtual Requests</li><li>May prepare and review materials and correspondence for meetings</li><li>Maintains and update files/records, produces reports and various correspondence</li><li>Handles sensitive materials; maintain appropriate levels of confidentiality</li><li>Performs other duties and functions as assigned</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><u>Qualifications:</u></b></p><br><ul><li>Previous office administration experience preferably within a large and complex financial services or similar organization</li><li>Self-motivated and detail oriented</li><li>Consistently demonstrates clear and concise written and verbal communication skills</li><li>Proficient in Microsoft Office</li></ul><p><b><u>Education:</u></b></p><br><ul><li>Bachelor's/University degree or equivalent experience</li></ul><p><b><i>Commitment to Diversity, Equity, and Inclusion:</i></b></p><br><p><i>We are an equal opportunity employer and are dedicated to building a diverse, equitable and inclusive team.</i></p><br><p><b><i>We welcome and encourage applications from people with disabilities; </i></b><i>we believe that a variety of perspectives and backgrounds enriches our workplace and drives our success.</i></p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Business Strategy, Management & Administration<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Administrative Support<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At Transcom, we are passionate about customer experience (CX) and we are accompanying the digital revolution. We are launching a brand new strategic partnership with a leader in hyper-growth Fintech. For this new adventure, we are looking for pioneering talents, capable of breaking the codes of traditional banking. Here, we don't talk about counters, but about agility, intuitive mobile applications, and instant financial services. Ready to be part of the founding team of this project?</p><p>What we offer you:</p><ul><li>The unique opportunity to launch a new client: participate in the genesis of this project and help us build an elite team.</li><li>Flexibility and Remote Work: Possibility of switching to Work at Home after 3 months (once training is completed, onboarding is successful, and after management validation).</li><li>A "Digital First" and inclusive environment: join a new project at the heart of financial innovation.</li><li>Continuous development: train yourself on the latest trends in Neobanking, cryptocurrencies, and digital security.</li><li>Accelerated growth opportunities: on a new project, tomorrow's leaders are those who start today.</li><li>Modern and ultra-connected offices: with relaxation areas designed to stimulate creativity.</li><li>An attractive package: competitive salary, performance bonuses, and exclusive Fintech-related benefits.</li></ul><p>Join Transcom as a Fintech Customer Service Representative! Be the human voice behind the application and support our users in a fluid and secure financial experience.</p><p>In this role, you will:</p><ul><li>Assist users in managing their accounts via the application (account opening, card management, instant transfers).</li><li>Resolve incidents in real-time (card blocking, transaction disputes, strong authentication).</li><li>Guide customers on innovative features (automated savings, fractional investments, cashback).</li><li>Ensure the security of operations: apply identity verification procedures with absolute rigor.</li><li>Provide premium multi-channel support (Chat, In-App Messaging, and Telephone) with a modern and efficient tone.</li><li>Contribute to the success of the launch by relaying user feedback to optimize the customer journey from day one.</li></ul><p>Profile sought:</p><ul><li>Perfect command of French (level C1/C2), with natural ease in writing and speaking.</li><li>Aptitude for new technologies: you are a user of mobile applications and digital tools hold no secrets for you.</li><li>Analytical and reactive mind: you know how to find quick solutions in an ever-changing environment.</li><li>Customer service oriented: you have strong emotional intelligence to reassure users about their finances.</li><li>Rigor and integrity: working in Fintech requires surgical precision and impeccable ethics.</li><li>Team spirit: you enjoy the challenges that the launch of a new project represents.</li></ul><p>Life at Transcom</p><p>At Transcom, our commitment is unwavering. To our clients, but also to each other. This new Fintech project is the ideal place to transform your potential into cutting-edge expertise. We value boldness, curiosity, and team spirit. You are included, as you are, from day one. And with the right mindset, there are no limits to what we can accomplish together in this new technological adventure.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfect command of French (level C1/C2), with natural ease in writing and speaking.</li><li>Aptitude for new technologies: you are a user of mobile applications and digital tools hold no secrets for you.</li><li>Analytical and reactive mind: you know how to find quick solutions in an environment that is constantly changing.</li><li>Customer service oriented: you have strong emotional intelligence to reassure users about their finances.</li><li>Rigor and integrity: working in Fintech requires surgical precision and impeccable ethics.</li><li>Team spirit: you enjoy the challenges that the launch of a new project represents.</li></ul><p></p></section>
<p>Assist the Director of Finance in managing all financial aspects of the hotel's operations, ensuring full compliance with local regulations and corporate policies and procedures, supervise the day-to-day activities of the Accounting Office, maintaining accurate financial records, supporting financial controls and reporting processes, and helping ensure the efficient and effective operation of the hotel's finance function.</p><p>Lead, mentor, and supervise the Finance team by providing coaching, training, performance management, and development opportunities to foster a high-performing and engaged workforce. Conduct regular department meetings, support career growth initiatives, and maintain high team morale and retention. Oversee the daily operations of the Finance department, ensuring the accurate and efficient execution of accounting processes and financial activities. Foster strong collaborative relationships with internal departments, while providing regular updates to the Director of Finance on financial performance, operational results, key initiatives, and any issues requiring attention. Ensure adherence to company policies, work rules, and standards of conduct, while planning and managing finance-related projects and initiatives. Support recruitment efforts, evaluate employee performance, and take appropriate personnel actions to build and maintain a strong Finance team. Manage and oversee the month-end closing process, including the preparation of financial statements, journal entries, accruals, and balance sheet reconciliations. Ensure compliance with USALI, Generally Accepted Accounting Principles (GAAP), and corporate financial reporting standards. Support the Director of Finance in budgeting, forecasting, cash flow management, tax reporting, and financial compliance. Maintain strong internal controls, ensure adherence to corporate policies and accounting procedures, and safeguard the integrity of financial transactions and records. Coordinate internal and external audits, oversee statutory and regulatory reporting, and ensure compliance with management agreements, fee calculations, banking procedures, and payment authorization requirements. Monitor financial risks and maintain accurate and compliant financial operations. Drive continuous improvement initiatives to enhance financial processes, operational efficiency, and reporting accuracy. Support inventory controls, cash management, and cross-functional financial activities while ensuring the effective day-to-day operation of the Accounting function. Monitor and control hotel expenses to support profitability and operational efficiency, while assisting the Director of Finance with budgeting and forecasting activities. Oversee house funds, cash floats, and fixed asset accounting, ensuring accurate recording of depreciation, asset disposals, and related gains or losses, while maintaining compliance with financial policies and safeguarding the hotel's assets.</p><p><strong>Desired Candidate Profile</strong></p><p>University degree major in accounting or finance preferred; exception must be approved by Senior Vice President, Operations Finance</p><p>From three to five years of experience in the related position with Four Seasons or other organization.</p><p>Demonstrated ability to lead, coach, motivate, and develop high-performing teams while fostering a culture of continuous learning, professional growth, and accountability. Good knowledge of accounting principles, financial controls, budgeting, forecasting, internal policies and procedures, with advanced proficiency in Excel and financial systems. Analytical mindset with the ability to interpret financial data, identify opportunities for improvement, support business decisions, and drive operational performance. Excellent written and verbal communication skills, with the ability to build strong relationships, influence stakeholders, deliver presentations, and collaborate effectively across all levels of the organization. High level of integrity and transparency, serving as a role model by demonstrating ethical decision-making, sound judgment, and professional conduct at all times. Strong organizational skills with a proactive approach to problem-solving, process improvement, risk management, and maintaining a safe, efficient, and well-controlled work environment.</p>
<p><br></p><p>KEY RESPONSIBILITIES</p><p>Learning trajectory and knowledge management:</p><p>Directly and actively engage in the development of the project s learning trajectory design, implementation, evaluation and successful closure.</p><p>In collaboration with relevant stakeholders develop sound and inclusive methods for data collection and learning.</p><p>Take part in and engage in project related activities and events and regularly review project reports and materials to extra data relevant to the learning trajectory plans.</p><p>Compile project data, and prepare useful analysis (to project, the partners and Oxfam programs in general), in line with the project goals, and the learning trajectory, as needed and agreed with the line manager.</p><p>Support the project team and partners in extracting critical lessons and identifying and highlighting achievements which are linked to the project objectives, outcomes and aspired impact.</p><p>Encourage and initiate learning spaces and sessions, for exchanges and cross learnings between partners, and between project teams and partners, including annual learning and reflection workshops.</p><p>Where needed and agreed, support partners in data analysis and effective integration of learning trajectories within their own project activity plans.</p><p>Support the project team in advancing their Learning and Communication understanding and skills, hence contributions.</p><p>Assess the project partners Learning capacities and needs, develop and/or coordinate and organize relevant capacity building sessions, trainings, provide and share tools, etc., in agreement with the line manager/s and colleagues.</p><p>Engage and take an active part in project team meetings, and contribute to the sufficient implementation of the project, in respect of the Learning and Communication component (present results, give recommendations, suggest solutions).</p><p>Production, Communication and Dissemination :</p><p>In line with the learning trajectory plans, together with the relevant internal stakeholders, develop a comprehensive compliant and safe dissemination and communication strategy and plan, and facilitate and monitor its successful implementation, in line with Oxfam participative and feminist approach and donor s policies and obligations.</p><p>Reproduce the compiled data, drafted analysis, and gathered information and lessons, and craft compelling material for their communication, dissemination, and publications; through project or Oxfam reports, and plans, or media or social media outlets (including but not limited to: stories, factsheets, briefings, statistics, etc.).</p><p>Work closely with the Program Manager, the Media&Com lead to ensure their input and sign off on all project related learning and communication reports, plans, products, communications, etc., and lead on their dissemination, per agreed and approved planned.</p><p>Directly contribute to the production of the project s plans, reports and other materials, in line with Oxfam and donor s obligations.</p><p>Prepare the relevant and most effect data and information to be shared during the learning sessions, workshops and events, with staff, parnters, or others.</p><p>Where relevant, directly contribute to high-impact media and communications products to help raise Oxfam s profile, raise the voices of the people we work with.</p><p>Conduct direct interviews, with staff, partners and beneficiaries and produce high impact stories, for use in the national, sub-regional and global markets media and social media outlets.</p><p>In coordination with the Media/Com Lead, guide and advise the program staff to ensure sufficient compliance with the relevant Oxfam global policies and steer on branding, approvals and sing off, risk assessment, etc.</p><p>Monitor and evaluate the impact of the communication and dissemination plan, media activities, coverage and reach, etc. and provide regular analysis to the managers and team.</p><p>Support other project s learning, media and communication planning and implementation.</p><p>Support the management and monitoring of Oxfam s social media outlets and platforms.</p><p>Contribute to updating North Africa information on internal social platforms, and to any NA products, and their dissemination.</p><p>Support partners in strengthening their communication capacities by identifying training, coaching, and learning events and resources.</p><p>Other:</p><p>Apply Oxfam leadership values, actively contribute to improving the team and office culture.</p><p>Ensure understanding and alignment with Oxfam policies, compliance and steer with regards to all areas of work within the delegated lines of liability and authority.</p><p>Contribute to internal staff capacity building sessions relevant to Learning and Communication.</p><p>Contribute to Learning & Communication related recruitment process, when needed.</p><p>Actively attend and engage in NA staff meeting, as well as all other relevant sessions and workshop.</p><p>Contribute to the advancement of NA strategic direction, and the office s plans, reports, and products.</p><p><strong>Desired Candidate Profile</strong></p><p>A relevant bachelor s degree OR equivalent level of professional and work experience, with similar type of organizations.</p><p>At least 8 years of experience with progressive levels of professional responsibilities and proven experience in quality learning and communication activities and project s design, planning, implementation, monitoring, and successful and compliant closure.</p><p>Good knowledge and understanding of the North Africa, especially in Morocco, Tunisia and/or Egypt, socio-economic contexts, civil society field and the development area of work.</p><p>Solid experience in developing learning trajectories, plans, tools, and in building data collection and management mechanism, conducting data analysis, supporting research, compiling strategic and effective lessons.</p><p>Good understanding of the MEAL (monitoring, evaluation, accountability and learning) functions, approaches and tools; direct experience in MEAL is a plus.</p><p>Solid experience in drafting stories and articles, conducting interviews, and drafting media briefs.</p><p>Solid experience in managing and handling social media outlets.</p><p>Solid skills in coordinating and facilitating processes that require the involvement of, and/or interaction between, a collective or a team.</p><p>Solid writing skills, and experience in developing quality plans and drafting reports.</p><p>Experience in risk assessment, and in contributing to the development of prevention and mitigations plan, together with the team and parnters.</p><p>Proven experience in directly engaging with, and mentoring and supporting diverse types of partners, stakeholders and colleagues, in areas related to learning and communication.</p><p>Commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles.</p><p>Commitment to Oxfam s safeguarding policies to ensure all people who come into contact with Oxfam are as safe as possible.</p><p>Demonstrated ability to work under pressure, prioritize, meet deadlines, and hold self and others to account.</p><p>Willingness and availability to conduct field visits and travels, as required.</p><p>Excellent Arabic and English skills (reading, speaking, writing); a good command of French, is a plus.</p><p>Desirable:</p><p>Experience in being part of a multi-cultural and multi-disciplined team.</p><p>Commitment to Oxfam s overall aims and policies and experience of promoting gender equity and diversity and the interests of marginalized people in all aspects of Oxfam s work.</p><p>Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women s rights, and diversity for all aspects of development work.</p><p>Most importantly, every individual in Oxfam needs to be able to:</p><p>Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, COURAGE, SOLIDARITY and EQUALITY (read more about these here )</p><p>Ensure you commit to our ORGANIZATIONAL ATTRIBUTES (including adhering to the Code of Conduct):</p>
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<span><strong>Job Title: Web Inbound Sales Advisor - German speaker (Day Shift)</strong></span><br><span><strong>Location: Tunis, Tunisia</strong></span><br><span><strong>Report to: Contact Centre Supervisor</strong></span><br><p><span><strong>Overview:</strong></span></p><br><p><span><strong>The Web Inbound Sales Advisor will be required to sell a range of National Pen products to new and existing customers by answering inbound web sales queries from the National Pen website. You will educate, inform, nurture, and guide your lead through the decision-making process. In doing so, you will provide our customers with an incredible service, whilst</strong></span><br><span><strong>establishing long-term customer relationships.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span></p><br><ul><li><span>Follow up onsales leads generated by visitors toour website. Answer inbound sales calls from new and existing customers</span></li><li><span>Provide the caller with detailed information on our products and pricing to ensure an enhanced customer experience</span></li><li><span>Ensure any customer issues are dealt within an efficient manner, informing the customer of any new products</span></li><li><span>Explain our product range to ournew customers tothe website andpropose some suitable products and offers</span></li><li><span>Generate the customer order and follow up to order confirmation stage</span></li><li><span>Works towards individual and team targets</span></li><li><span>Maintain up-to-date knowledge of our products and processes, whichwill be supported by on on-going training, support and coaching</span></li><li><span>Any other duties/projects as directed by Senior Management</span></li><li><span>Cover othermiscellaneous tasks if time allowsincluding text translations, customer</span></li><li><span>queries from Facebook and Trustpilot web product feedback</span></li></ul><br><p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br><p><span>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</span></p><br><br><p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br><ul><li><span>Fluent in German</span></li><li><span>Ideally a minimum of 1 yearexperience in salesenvironment with an understanding of the importance of building relationships with key decision makers</span></li><li><span>Passionate about helping the customer to choosethe right products to suit their Businesses needs</span></li><li><span>Excellent communication and negotiation skills</span></li><li><span>Have the ability to maintain professionalism under pressure, handle rejections well and maintain a confident approach at all times</span></li><li><span>An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills</span></li><li><span>Highly organized with a strongattention to detail</span></li><li><span>Self-motivated and goal oriented to achieve your own targets and also your teams</span></li><li><span>Experience in MSOffice and othercomputer systems</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First: </strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement: </strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented: </strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity: </strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric: </strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br><p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br><br><p><span>#LI-JB1 #LI-Onsite</span></p><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role </b></p><br><br><p> Assist the Director of Finance in managing all financial aspects of the hotel's operations, ensuring full compliance with local regulations and corporate policies and procedures, supervise the day-to-day activities of the Accounting Office, maintaining accurate financial records, supporting financial controls and reporting processes, and helping ensure the efficient and effective operation of the hotel's finance function.</p><br><br><br><p><b>What to do: </b></p><br><br><br><ul><li>Lead, mentor, and supervise the Finance team by providing coaching, training, performance management, and development opportunities to foster a high-performing and engaged workforce.</li><li>Conduct regular department meetings, support career growth initiatives, and maintain high team morale and retention.</li><li>Oversee the daily operations of the Finance department, ensuring the accurate and efficient execution of accounting processes and financial activities. Foster strong collaborative relationships with internal departments, while providing regular updates to the Director of Finance on financial performance, operational results, key initiatives, and any issues requiring attention.</li><li>Ensure adherence to company policies, work rules, and standards of conduct, while planning and managing finance-related projects and initiatives. Support recruitment efforts, evaluate employee performance, and take appropriate personnel actions to build and maintain a strong Finance team.</li><li>Manage and oversee the month-end closing process, including the preparation of financial statements, journal entries, accruals, and balance sheet reconciliations. Ensure compliance with USALI, Generally Accepted Accounting Principles (GAAP), and corporate financial reporting standards.</li><li>Support the Director of Finance in budgeting, forecasting, cash flow management, tax reporting, and financial compliance. Maintain strong internal controls, ensure adherence to corporate policies and accounting procedures, and safeguard the integrity of financial transactions and records.</li><li>Coordinate internal and external audits, oversee statutory and regulatory reporting, and ensure compliance with management agreements, fee calculations, banking procedures, and payment authorization requirements. Monitor financial risks and maintain accurate and compliant financial operations.</li><li>Drive continuous improvement initiatives to enhance financial processes, operational efficiency, and reporting accuracy. Support inventory controls, cash management, and cross-functional financial activities while ensuring the effective day-to-day operation of the Accounting function.</li><li>Monitor and control hotel expenses to support profitability and operational efficiency, while assisting the Director of Finance with budgeting and forecasting activities. Oversee house funds, cash floats, and fixed asset accounting, ensuring accurate recording of depreciation, asset disposals, and related gains or losses, while maintaining compliance with financial policies and safeguarding the hotel's assets.</li></ul><p><b>Education :</b> University degree – major in accounting or finance preferred; exception must be approved by Senior Vice President, Operations Finance</p><br><br><p><b>Experience : </b>From three to five years of experience in the related position with Four Seasons or other organization.</p><br><br><p><b>skills</b></p><br><br><ul><li>Demonstrated ability to lead, coach, motivate, and develop high-performing teams while fostering a culture of continuous learning, professional growth, and accountability.</li><li>Good knowledge of accounting principles, financial controls, budgeting, forecasting, internal policies and procedures, with advanced proficiency in Excel and financial systems.</li><li><br>Analytical mindset with the ability to interpret financial data, identify opportunities for improvement, support business decisions, and drive operational performance.</li><li><br>Excellent written and verbal communication skills, with the ability to build strong relationships, influence stakeholders, deliver presentations, and collaborate effectively across all levels of the organization.</li><li><br>High level of integrity and transparency, serving as a role model by demonstrating ethical decision-making, sound judgment, and professional conduct at all times.</li><li><br>Strong organizational skills with a proactive approach to problem-solving, process improvement, risk management, and maintaining a safe, efficient, and well-controlled work environment.</li></ul><br><br><br><br><br><br><br><br> </div>
<p>As a Design Advisor on our specialized team, you will partner with customers to transform their ideas into impactful visual solutions. Whether creating custom designs from scratch, developing original creative concepts, or enhancing existing artwork and Vista templates, you'll combine creativity, design expertise, and customer collaboration to deliver exceptional results tailored to each customer's goals. This is a highly collaborative, customer-facing design role. You will lead scheduled design consultations with customers over video calls, and phone, using screen sharing to present your work, explain your creative decisions, gather feedback in real time, and collaboratively bring ideas to life. You will create custom designs from scratch, resolve sophisticated design requests, and support other design teams through both written and verbal communication. Success in this role requires confidence in communicating with customers, presenting creative concepts, and guiding them through design decisions while delivering an outstanding customer experience. You'll provide a high-quality customer experience across multiple channels, including video consultations, conference calls, phone, email, while consistently meeting our service standards and internal documentation. In addition, you will collaborate with colleagues across our global teams to support different markets whenever needed.</p><p>What You Will Do</p><p>As a Design Advisor at Vista, you'll do more than create great designs; you'll partner directly with customers to bring their vision to life. This role uniquely combines creative expertise with customer consultation, requiring excellent communication, presentation, and relationship-building skills. Success in this role requires you to feel comfortable leading customer conversations in English, presenting your work during live video consultations, explaining your creative decisions, responding to feedback in real time, and confidently guiding customers toward the best design solutions.</p><p>Here's how you'll make an impact:</p><ul><li>Lead Live Design Consultations: Facilitate scheduled video consultations and conference calls with customers, confidently presenting your work through screen sharing, explaining your design choices, gathering live feedback, and collaborating to achieve the best possible outcome.</li><li>Transform Ideas into Design: Create high-quality, customer-focused visual solutions tailored to each brand's unique identity and business goals, translating customer ideas into impactful creative work.</li><li>Act as a Creative Advisor: Build trust with customers by understanding their goals, recommending design solutions, and guiding them through creative decisions with professionalism and confidence.</li><li>Present & Influence: Clearly communicate design rationale, present concepts in an engaging and structured way, recommend layout improvements, and educate customers on design best practices and Vista's product solutions.</li><li>Solve Creative Challenges: Interpret customer briefs, research business needs, and deliver polished designs that balance creativity, usability, and commercial objectives while adapting quickly to customer feedback during live sessions.</li><li>Deliver an Exceptional Customer Experience: Create positive, engaging interactions across video calls, conference calls, phone, email, chat, messaging, and support tickets, ensuring every customer feels heard, supported, and confident throughout their design journey.</li><li>Collaborate Globally: Partner with a diverse global community of designers to share knowledge, participate in design reviews, provide constructive feedback, and support colleagues across multiple markets.</li><li>Embrace Emerging Tools: Continuously expand your expertise in Vista's products, design technologies, and AI-powered creative workflows to deliver innovative solutions and continuously improve the customer experience.</li></ul><p>What Success Looks Like</p><p>You'll thrive in this role if you:</p><ul><li>Enjoy interacting directly with customers and building strong relationships.</li><li>Are confident in leading video calls, conference calls, and screen-sharing sessions in English.</li><li>Can present and explain your creative decisions clearly and professionally.</li><li>Feel comfortable receiving and incorporating live customer feedback into your designs.</li><li>Balance creativity with customer needs and business objectives.</li><li>Deliver outstanding design quality while providing an exceptional customer experience.</li><li>Enjoy collaborating with teammates across global markets and learning from diverse perspectives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Graphic Design Education: A degree, diploma, or formal education in Graphic Design, Visual Communication, Fine Arts, or a related creative field. Equivalent professional experience combined with an outstanding portfolio demonstrating strong design fundamentals may also be considered.</li><li>Design Experience: At least 1 year of professional graphic design experience, with a strong portfolio showcasing expertise in design fundamentals, typography, layout, composition, branding, and visual storytelling.</li><li>Technical Proficiency: Hands-on mastery of Adobe Creative Suite (Illustrator, Photoshop, InDesign) and confidence using modern design tools and workflows.</li><li>Creative Problem-Solving Skills: Ability to analyze customer briefs, understand business objectives, interpret feedback, and translate ideas into effective creative design solutions.</li><li>Customer-Facing Experience: Experience in a customer-facing role, with a proven ability to build rapport, communicate clearly in English (written and spoken), present ideas confidently, and guide customers through creative decisions.</li><li>Presentation & Collaboration Skills: Comfortable presenting design concepts through video calls and screen sharing, explaining creative choices, receiving feedback, and collaborating with customers and global teams.</li><li>Schedule Flexibility: Adaptability to support different schedules and markets as business needs evolve.</li><li>Nice to Have: Either one year of graphic design proven experience or inexperienced but with a good portfolio. Fluency in one additional language alongside English is highly preferred. This may include French, Italian, Spanish, German, Portuguese, or any other language that enables support for our global customer base. Familiarity with AI-powered creative tools (e.g., Gemini, Nano Banana, or similar) to generate design inspiration, validate that customer requests have been accurately interpreted, and enhance overall design quality while maintaining human creativity and judgment.</li></ul>
<h2 class="h5">Job description</h2>
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<p><span><span>All NRC employees are expected to work in accordance with the organisation’s values. To be <strong>dedicated</strong>, <strong>innovative</strong>, <strong>inclusive</strong> and <strong>accountabl</strong>e are attitudes and believes that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction. </span></span></p><br><span><span>Background</span></span><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping displaced and conflict-affected people in over 40 countries. NRC’s Information, Counselling and Legal Assistance (ICLA) Core Competency provides legal protection services, including information, counselling, and legal assistance, to enable people to claim their rights and access remedies. In Libya, ongoing conflict and institutional fragility have created serious barriers to accessing legal documentation, services, and rights for displaced and conflict-affected populations. </span></span></p><br><p><span><span>Traditionally, ICLA delivers legal information through face-to-face group information sessions (GIS) and community outreach. Globally and since 2018, NRC has been implementing a digital transformation journey to complement these methods, with the development of Kobli — a modular digital platform offering a legal information portal, user accounts, document storage, and case management tools. </span></span></p><br><p><span><span>NRC in Libya launched an information portal, DaliLy, to provide timely, accurate, and accessible legal information to these populations, complementing in-person services, and is looking at a Digital Transformation Coordinator to support the management, update and development of the platform, as well as supporting reporting and learning processes. </span></span></p><br><span><span>Roles and responsibilities</span></span><br><p><span><span>The ICLA Digital Transformation Coordinator will contribute to transform the way NRC provides its legal aid services, through the development and deployment of digital solutions. The ICLA Digital Transformation Coordinator will be responsible for coordinating the management, update and development of the existing digital platform with technical team members and legal consultants. They will support the design, piloting and roll out of digital solutions, in particular the DaliLy platform and other contents related to Libya portfolio placed in other NRC Kobli platforms. They will ensure that reporting on outputs and outcomes is efficient and that learning from the field teams, partners and users are documented and used to strengthen NRC ‘s approach to digitalisation. </span></span></p><br><span><span>Generic Responsibilities:</span></span><ul><li><p><span><span>Promote and share ideas for improvement and necessary changes in the activities, in relation to digitalisation initiatives</span></span></p><br></li><li><p><span><span>Ensure capacity building of project staff and transfer key skills related to digitalisation</span></span></p><br></li><li><p><span><span>Support ICLA Specialist in collaboration with the ICLA Global Digital Project Manager to develop and execute ICLA's vision for digital transformation</span></span></p><br></li><li><p><span><span>Collaborate with Global ICLA team in Head Office to ensure alignment with global digital guidelines for ICLA.</span></span></p><br></li><li><p><span><span>Coordinate and manage digital ICLA initiatives</span></span></p><br></li><li><p><span><span>Support learning and development of staff on digital initiatives </span></span></p><br></li><li><p><span><span>Compliance and adherence to NRC policies, guidance and procedures </span></span></p><br></li></ul><br><span><span>Specific responsibilities:</span></span><br><ul><li><p><span><span>Oversee the ICLA Libya Digital transformation initiatives</span></span></p><br></li><li><p><span><span>Lead the implementation of DaliLy (Libya Kobli Platform), the ICLA digital platform pilot and its further development and roll out</span></span></p><br></li><li><p><span><span>Engage with relevant NRC staff at global, regional, national and field level in the project to ensure participation and continuous feedback</span></span></p><br></li><li><p><span><span>Coordinate legal content management, development, update and publication for the digital platform</span></span></p><br></li><li><p><span><span>Coordinate the development and roll out of the user portal and the legal case management component with field teams (as applicable)</span></span></p><br></li><li><p><span><span>Support the transition from current ICLA database to legal case management platform (as applicable)</span></span></p><br></li><li><p><span><span>Coordinate training opportunities for ICLA staff and users of the digital tools</span></span></p><br></li><li><p><span><span>Build adequate technical capacity for a sustainable use of digital modalities for legal services provision </span></span></p><br></li><li><p><span><span>Oversee marketing approaches for DaliLy advertisement </span></span></p><br></li><li><p><span><span>Ensure proper reporting of outputs and outcomes related to the use of information platform and other digital features as applicable</span></span></p><br></li><li><p><span><span>Support NRC in monitoring and evaluating the use of digital modalities </span></span></p><br></li><li><p><span><span>Coordinate activities closely with the Global ICLA Digital advisers to report on progress and ensure alignment of policies. </span></span></p><br></li><li><p><span><span>Share experience and lessons learned with other country offices in collaboration with Global ICLA Digital Adviser and the ICLA Specialist</span></span></p><br></li><li><p><span><span>Ensure compliance with and adherence to NRC policies and procedures, especially in relation to data protection</span></span></p><br></li><li><p><span><span>Contribute to the identification of possible collaboration opportunities with other actors (humanitarian, private sector, academia, donors), representing NRC in relevant forums and leading promotion initiatives linked to the project.</span></span></p><br></li><li><p><span><span>Provide regular progress reports to the line manager and related senior management at CO and global level</span></span></p><br></li><li><p><span><span>Ensure all digital transformation solution abide with Safe and Inclusive Programming (SIP) principles, as per the Digital ICLA Safe and Inclusive programming Guide</span></span></p><br></li><li><p><span><span>Any other tasks as delegated by the line managers </span></span></p><br></li></ul><span><span>Critical interfaces</span></span><br><ul><li><p><span><span>ICLA Specialist</span></span></p><br></li><li><p><span><span>ICLA National and filed Team members, particularly ICLA project manager, technical legal officer and legal consultants </span></span></p><br></li><li><p><span><span>ICLA Digital Global advisers</span></span></p><br></li><li><p><span><span>ICT department colleagues</span></span></p><br></li><li><p><span><span>MEL teams</span></span></p><br></li><li><p><span><span>Communications department</span></span></p><br></li><li><p><span><span>SIP advisers and focal points</span></span></p><br></li></ul><span><span>Generic professional competencies</span></span><br><ul><li><p><span><span>University degree in Information Technology, Marketing, Digital Communications, or related field. </span></span></p><br></li><li><p><span><span>Proven experience in managing digital communication, marketing, or engagement projects in complex contexts</span></span></p><br></li><li><p><span><span>Experience working with content management systems (CMS) and digital engagement tools</span></span></p><br></li><li><p><span><span>Demonstrated ability to design and deliver multimedia content (e.g., videos, infographics, blogs) and lead digital marketing campaigns</span></span></p><br></li><li><p><span><span>Familiarity with monitoring, evaluation, and learning processes</span></span></p><br></li><li><p><span><span>Fluent in English and Arabic</span></span></p><br></li></ul><span><span>Context related skills, knowledge and experience</span></span><br><ul><li><p><span><span>Knowledge of the Libyan context </span></span></p><br></li><li><p><span><span>Strong understanding of humanitarian or legal aid programmes. </span></span></p><br></li><li><p><span><span>Experience working in INGOs is an asset </span></span></p><br></li><li><p><span><span>Knowledge of cloud and SaaS solutions, particularly CRM's such as Salesforce and MS Dynamics is an asset</span></span></p><br></li><li><p><span><span>Understanding and experience in conducting and applying human-centered design processes, using Design Thinking methodologies for the development of solutions, working in collaboration with teams, relevant entities and project participants.</span></span></p><br></li><li><p><span><span>Previous experience in working in complex and volatile contexts</span></span></p><br></li></ul><span><span></span></span> </div>
<h2 class="h5">Job description</h2>
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<b>Position:</b>Sales Director, SaaS, SiliconExpert<br><b>Job Description:</b><p>SiliconExpert’s Americas Sales team targets and partners with some of the largest institutions in the world, providing software, AI, and data insights across the electronics supply chain to deliver innovation to the most complex global problems.</p><br><br><p>We are looking for a dynamic, strategic sales leader to take our customer approach to the next level and scale our world-class AI & data solutions across enterprises and industries. If you are a builder at heart who is passionate about creating solution selling strategy, processes, and KPIs that empower sales teams to deliver undeniable value to customers, then we need to talk!</p><br><br><br><p><b>What You’ll Be Doing</b></p><br><br><ul><li><p>Provide world-class full-cycle sales leadership from lead generation and qualification through close.</p><br><br></li><li><p>Build, iterate and execute a repeatable B2B SaaS, AI, and data solution selling motion, discovering high-value customer use cases, positioning SiliconExpert solutions, and scaling across industries and regions.</p><br><br></li><li><p>Put in place processes and KPIs to accurately forecast and deliver on pipeline creation, new logo growth, and ACV growth to exceed industry standards for annual SaaS bookings growth and establish best practices across global teams.</p><br><br></li><li><p>Partner with marketing, product, technology, and customer experience functions to execute and iterate on usage and outcome-basedgo-to-market strategies in a highly dynamic market.</p><br><br></li><li><p>Create and execute business plans for key Americas customers, strategic selling programs and account management practices necessary to successfully execute market opportunities.</p><br><br></li><li><p>Develop deep knowledge and relationships across our partners and channels to extend our reach and multiply the value of our solutions through cross-selling.</p><br><br></li><li><p>Develop customer profiles, including identifying target customer needs and the most effective solutions to address those needs.</p><br><br></li><li><p>Facilitate the individual growth and development of the sales team, setting objectives, performance standards and priorities while coaching and acting as a role model on sales approaches and account leadership.</p><br><br></li><li><p>Adopt an ROI-based approach to identifying and executing strategic plans for new market segments, competitive opportunities, and new solution offerings in partnership with strategy, marketing, and product management.</p><br><br></li><li><p>Influence and build relationships with senior stakeholders and executive-level customers to elevate strategic engagement and business outcomes.</p><br><br></li></ul><br><p><b>What We Are Looking For</b></p><br><br><ul><li><p>BA/BS university degree, preferably in a technical field, e.g., Computer Science, Engineering, Math, Physics or similar; MBA is a plus.</p><br><br></li><li><p>10+ years enterprise SaaS selling experience, consistently exceeding sales quotas >$20mm.</p><br><br></li><li><p>2+ years defining GTM strategies and scaling sales for AI & data-powered products</p><br><br></li><li><p>Deep experience selling B2B software & data solutions such as supply chain software, PLM, ERP, CRM, ALM, or AI & Data into large enterprise accounts.</p><br><br></li><li><p>Extensive experience in full-cycle sales from lead generation to closing significant enterprise agreements with distinguished organizations.</p><br><br></li><li><p>Proven track record of leading and scaling B2B SaaS sales teams with measurable success scaling revenue and growth.</p><br><br></li><li><p>Must have in-depth knowledge of value-selling techniques including problem identification, investigation and ROI metrics, value-propositions, proof-of-value, solutions, pricing strategies, contract negotiations, and deployment planning</p><br><br></li><li><p>Skill in identifying customer problems and aligning them with Silicon Expert’s solutions.</p><br><br></li><li><p>Strong interpersonal and organizational intuition, with a talent for identifying key partners and change agents within companies.</p><br><br></li><li><p>Exemplary aptitude for articulating SiliconExpert’s impact to diverse audiences, leveraging a communication style that accommodates both technical and non-technical audiences</p><br><br></li><li><p>Adaptive and introspective; willing to learn, guide, lead, coach, and follow.</p><br><br></li><li><p>Strong analytical and problem-solving skills to identify data-driven growth opportunities and optimize sales strategies.</p><br><br></li><li><p>Demonstrated ability to build high-trust relationships and drive transformational change within organizations</p><br><br></li><li><p>Willingness to travel as needed to support business development and customer engagement.</p><br><br></li></ul><br><p><b>What’s In It For You :</b></p><br><br><p>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</p><br><br><ul><li><p>Medical, Dental, Vision Insurance</p><br><br></li><li><p>401k, With Matching Contributions</p><br><br></li><li><p>Short-Term/Long-Term Disability Insurance</p><br><br></li><li><p>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</p><br><br></li><li><p>Paid Time Off</p><br><br></li><li><p>Tuition Reimbursement</p><br><br></li><li><p>Growth Opportunities</p><br><br></li><li><p>And more!</p><br><br></li></ul><br><p><b>Work Arrangement</b></p><br><br><ul><li><p>For candidates in Colorado; Hybrid: 3 days in office, 2 days remote</p><br><br></li><li><p>For candidates in other states; Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. </p><br><br></li></ul><br><p><b>About SiliconExpert</b></p><br><br><p>Since 2000, SiliconExpert helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the industry. Customers globally use our solutions to manage risk, avoid redesigns, and mitigate obsolescence in innovative industries such as consumer electronics, telecommunications, automotive, medical and aerospace. SiliconExpert's customers include: leading commercial and government OEMs, top tier authorized distributors, contract manufacturers and component suppliers. Whether it’s a design engineer or financial expert, supply chain management or procurement manager, SiliconExpert is a complete components data intelligence solution for organizational alignment, efficiency, collaboration, and optimization.</p><br><br><br><br><p>#LI-MV1</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$191,300.00 - $353,578.50<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
<p>Company overview and the job</p><p>We are a leading company in the hospitality sector, committed to delivering exceptional experiences for our customers and developing our human capital through advanced training programs and clear career paths. The Executive Leader program in the hospitality sector aims to refine management skills and project execution within a fast-paced, competitive work environment in Tunisia. The trainee will be part of a management team focused on program management and coordinating initiatives across various operating units to ensure quality, profitability, and an exceptional guest experience.</p><p>Key responsibilities and duties</p><ul><li>Assist in planning, executing, and monitoring hospitality programs and initiatives within quality standards and allocated budgets.</li><li>Coordinate communications between different operational teams (sales, planning, hotel services, technical) to ensure smooth project implementation.</li><li>Manage work schedules, track project progress, and prepare periodic reports for senior management.</li><li>Analyze data and provide actionable recommendations to improve efficiency and enhance guest experience.</li><li>Support budgeting processes and financial monitoring of projects according to the organization\'s policies.</li><li>Contribute to risk assessment and development of mitigation and response plans.</li><li>Participate in workshops and trainings to enhance leadership knowledge and skills in the hospitality environment.</li></ul><p>Qualifications and requirements</p><ul><li>Master’s degree in Business Administration, Hospitality Management, or a related field.</li><li>One year of experience in the hospitality environment or program and operations management.</li><li>Proficiency in Arabic and English reading, writing, and speaking (French preferred depending on the work environment).</li><li>High organizational skills with the ability to manage multiple tasks and projects simultaneously.</li><li>Strong analytical and decision-making abilities aimed at achieving results.</li><li>Familiarity with project management software and analysis tools (e.g., Excel, Power BI, planning tools).</li><li>Ability to work in a team, under pressure, and to take initiative and manage time well.</li></ul><p>Required skills</p><ul><li>Leading and guiding small to medium teams effectively.</li><li>Effective communication and ability to build professional relationships with stakeholders.</li><li>Time management and making practical decisions within a tight timeframe.</li><li>Flexibility and ability to work in a multicultural environment with diverse destinations.</li><li>Analytical and problem-solving skills with continuous improvement initiatives.</li></ul><p>Benefits</p><ul><li>Training program with potential for professional growth and advancement to leadership roles.</li><li>Supportive work environment and opportunities to develop leadership skills and apply best practices in hospitality management.</li><li>Internal professional network with experts in the hospitality sector.</li><li>Competitive compensation and employment benefits according to internal policies.</li></ul>
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d'évolution sont nombreuses. Chaque geste, chaque sourire, chaque action, contribuent à créer un impact positif et mémorable pour nos clients, nos collègues et aussi pour notre planète. Ensemble, nous incarnons la vision de l’hospitalité responsable.<br>Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur vous guider dans ce monde où la vie bat plus fort.</p><br><br>Description du poste<br><br><p>Sales Executive (H/F)<br>Passionné(e) et motivé(e), vous offrez une expérience mémorable aux clients qui séjournent dans votre établissement. Vous êtes professionnel et connaissez bien votre établissement, vous créez un lien solide avec vos clients.<br>Ce que l'établissement vous offre :<br>En quelques mots, mettez en valeur les bénéfices et les avantages à travailler dans votre établissement<br>Carte collaborateurs offrant des taux réduits chez Accor<br>Plan de formations délivrées dans nos Académies<br>L’opportunité de développer vos talents et de vous épanouir au sein de votre établissement et à travers le monde<br>La capacité à faire la différence à travers nos activités Ethiques & Responsabilité Sociale des Entreprises, comme Planet 21<br>Votre rôle :<br>Coopérer avec les professionnels du tourisme pour atteindre les objectifs commerciaux<br>Assurer la négociation et la vente de contrats<br>Participer aux événements promotionnels (salons, conventions, etc.)<br>Gérer l'activité commerciale dans son ensemble (budgets, relations, etc.)</p><br><br>Qualifications<br><br><p>Votre expérience et vos compétences incluent :<br>Une expérience significative dans le commercial est un plus<br>Capacité à analyser le besoin du client, à garder une posture professionnelle en toutes circonstances<br>Responsable et fiable<br>Excellentes compétences en communication orale et rédactionnelle requises<br>Bonne communication interpersonnelle et capacité à gérer les conflits</p><br><br>Informations supplémentaires<br><br><p>Votre équipe et votre environnement de travail :<br>En quelques mots, présentez l’équipe, l’établissement ou l’environnement de travail qui reflète la culture de l'équipe<br>Note : Vous pouvez inclure ici les spécificités locales ou les critères légaux, tels que le permis de travail.<br>Notre Engagement Diversité & Inclusion :<br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main Responsibilities: Partner Management and Coordination: Ensure smooth and regular communication with various stakeholders: telecom operators, sales teams, technical teams, aggregators, and external partners. Be the primary point of contact for telecom operators in the Tunisian market, with the support of the sales and operations teams. Performance Management: Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives. Business Development: Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners. Reporting and Analysis: Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Education and Experience: Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management, or a related field. Minimum 6 years of experience in the telecommunications, digital services, mobile payment, or value-added services (VAS) sectors. Experience in account management, leading digital operations, or working with telecommunications operators is highly desirable.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical and analytical skills: Excellent analytical, synthesis, and problem-solving abilities. Strong aptitude for identifying growth opportunities and proposing solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal Qualities: Dynamic, autonomous, and results-oriented. Excellent organizational and prioritization skills. Initiative and ability to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills: Excellent command of French and Arabic, both written and spoken. Good level of professional English, enabling communication with international teams and the production of reports in English.</font></font></p><p><font dir="auto" ><font dir="auto" >Sector knowledge: Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions, and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.</font></font></p><p><font dir="auto" ><font dir="auto" >Conditions: Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by the business.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><p><font dir="auto" ><font dir="auto" >Partner management and coordination</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure smooth and regular communication with the various stakeholders: telecom operators, sales teams, technical teams, aggregators and external partners. Be the main point of contact for telecom operators in the Tunisian market, with the support of the sales and operational teams.</font></font></p><p><font dir="auto" ><font dir="auto" >Performance management</font></font></p><p><font dir="auto" ><font dir="auto" >Monitor and analyze the performance of the services and operations under your responsibility. Control key performance indicators (KPIs): revenue, user acquisition, ARPU, ROI, billing rate, churn rate, customer complaint rate, etc. Identify areas for improvement and implement the necessary actions to achieve growth and profitability objectives.</font></font></p><p><font dir="auto" ><font dir="auto" >Development of activities</font></font></p><p><font dir="auto" ><font dir="auto" >Participate in the launch of new digital services and products in collaboration with operators and internal teams. Identify growth and development opportunities within existing accounts. Contribute to the definition and evolution of the product and service roadmap in coordination with partners.</font></font></p><p><font dir="auto" ><font dir="auto" >Reporting and analysis</font></font></p><p><font dir="auto" ><font dir="auto" >Ensure the regular updating of dashboards and monitoring tools. Produce periodic reports on operational performance and results achieved. Conduct competitive intelligence and market research to identify industry trends, user expectations, and development opportunities in the Tunisian market.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Desired profile</font></font></h2><p><font dir="auto" ><font dir="auto" >Education and experience</font></font></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (Bac+3) or Master's degree (Bac+5) in Management, Business Administration, Marketing, Telecommunications, Project Management or a similar field.</font></font></p><p><font dir="auto" ><font dir="auto" >Minimum 3-5 years of experience in the telecommunications, digital services, mobile payment or value-added services (VAS) sector. Experience in account management, managing digital operations or working with telecom operators is highly valued.</font></font></p><p><font dir="auto" ><font dir="auto" >Technical and analytical skills</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent analytical, synthesis, and problem-solving skills. Strong ability to identify growth opportunities and propose solutions tailored to business challenges. Proficiency in Key Performance Indicators (KPIs) and the ability to analyze results to optimize service performance. Good understanding of digital business models, mobile services, and telecommunications ecosystems.</font></font></p><p><font dir="auto" ><font dir="auto" >Personal qualities</font></font></p><p><font dir="auto" ><font dir="auto" >Dynamic, self-motivated, and results-oriented individual. Excellent organizational and prioritization skills. Proactive and able to work independently while collaborating effectively with multidisciplinary teams. Strong interpersonal skills and ability to develop lasting relationships with partners and clients.</font></font></p><p><font dir="auto" ><font dir="auto" >Language skills</font></font></p><p><font dir="auto" ><font dir="auto" >Excellent command of French and Arabic, both written and spoken. Good level of professional English allowing communication with international teams and the production of reports in English.</font></font></p><p><font dir="auto" ><font dir="auto" >Sector knowledge</font></font></p><p><font dir="auto" ><font dir="auto" >Good knowledge of the telecommunications and digital market in Tunisia. Strong interest in digital services, mobile entertainment, payment solutions and value-added services. Knowledge of Tunisian telecom operators and their business environment is a major asset.</font></font></p><p><font dir="auto" ><font dir="auto" >Terms</font></font></p><p><font dir="auto" ><font dir="auto" >Availability to work full-time (5 days a week) from our Tunis offices. Occasional travel within Tunisia or the region as required by business needs.</font></font></p><p></p></section>
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<span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Analyst, you will: Quote & Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce & Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance & Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End & Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement & Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>
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FIS is a global leader in financial technology, powering mission‑critical systems that help the world pay, bank, and invest. If you’re passionate about advancing the future of fintech and building transformative products used across the money lifecycle, we’d like to ask you: <b>Are you FIS?</b><br><p><b><u>About the team:</u></b></p><br><p>The System Testing Team is acting as a Global Team responsible for testing a whole client architecture and delivering a software with high quality to be deployed in production for the clients in charge. The team is also responsible for managing and leading clients into production environment, and drive internal implementation projects, support and documentation.</p><br><p><b><u>What you will be doing:</u></b></p><br><ul><li><p>Writing integration test scenarios based on Specifications</p><br></li><li><p>Executing test scenarios</p><br></li><li><p>Executing the manual testing of new or existing feature</p><br></li><li><p>Identifying, logging, tracking and resolving software bugs</p><br></li><li><p>Implementing automated integration tests using the appropriate test automation tool</p><br></li><li><p>Running and maintaining the automated regression test suites</p><br></li><li><p>Providing functional advice and assistance to other system testing or scrum teams</p><br></li><li><p>Implementing testing best practices and tools</p><br></li><li><p>Ensuring deliveries documentation and guidance with respecting ETA & deadlines</p><br></li><li><p>Ensuring client support to implement tested functionalities</p><br></li><li><p>Ensure Integration testing for Major Valdi Global Markets clients for regulatory Exchange migrations and client upgrades</p><br></li><li><p>Assess migration’s impacts and elaborate testing scope based on client workflow/ architecture</p><br></li><li><p>Be responsible for testing follow up and release with recommended configuration</p><br></li><li><p>Propose process enhancement at System Testing team level</p><br></li><li><p>Interact with Exchange project Managers and other Valdi teams</p><br></li><li><p>Adhere to the departmental application development and client delivery process standards</p><br></li><li><p>Promoting a culture of excellence, quality and professionalism using testing best practices such as automation and documentation of test scenarios</p><br></li></ul><p><b><u>What you bring:</u></b></p><br><ul><li><p>Experience in software testing or quality assurance</p><br></li><li><p>Functional knowledge in finance, ideally in <b>front-office processing</b></p><br></li><li><p>Strong knowledge of <b>quality processes</b></p><br></li><li><p>Test automation experience, preferably using tools such as VERIFIX or similar</p><br></li><li><p>Fluency in English and French (spoken and written)</p><br></li><li><p>Excellent communication, collaboration, and cross‑team influence skills in a fast‑paced engineering organization</p><br></li><li><p>Ability to work independently and manage multiple tasks with minimal supervision</p><br></li><li><p>Ability to work in a fast‑paced environment, under pressure, and meet deadlines</p><br></li><li><p>Strong project management, organizational, analytical, communication, and people skills</p><br></li><li><p>Proven ability to manage multiple projects, activities, and problem areas</p><br></li></ul><p><br><b><u>What we offer you:</u></b></p><br><ul><li><p>An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation….</p><br></li><li><p>Attractive range of benefits including private medical cover, dental cover, and travel insurance,</p><br></li><li><p>Continuous development through our diversified training across core financial, sales and FIS solutions,</p><br></li><li><p>A modern, international work environment and a dedicated and motivated, supportive team,</p><br></li><li><p>broad range of professional development possibilities, resources and opportunities</p><br></li></ul><p><b>#LI-Hybrid #LI-RB1</b></p><br><br><br><br><br><br><br><br><br><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Country</p><p>Tunisia</p><p>City</p><p><font dir="auto" ><font dir="auto" >SOUSSE</font></font></p><p>Workplace location</p><p><font dir="auto" ><font dir="auto" >SOUSSE-SIDI ABDELHAMID(TUN)</font></font></p><p>Domain</p><p>Operations</p><p>Type of contract</p><p>Regular position</p><p>Experience</p><p>Less than 3 years</p><p>Activities</p><p><font dir="auto" ><font dir="auto" >Profile : </font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >Senior technician in mechanics or equivalent</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >Basic knowledge of CATIA or Solidworks design software</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" > Main tasks: </font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Conducting time studies, SMED, and 5S projects to reduce waste</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Monitoring of manufacturing tools </font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Training of operators on good manufacturing methods</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Participate in the industrialization of new products</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Participate in the continuous improvement of the manufacturing process </font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Creation and updating of manufacturing documents</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" > Experience : </font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >2 years of experience as a methods technician</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Senior technician in mechanics or equivalent. </font></font><br><font dir="auto" ><font dir="auto" >Basic knowledge of CATIA or Solidworks design software.</font></font></p></section>
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<p>Un opérateur ligne de production dans le domaine de connectivité</p><br><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Spa Receptionist welcomes guests proactively and deals with all enquiries. Have a complete knowledge of the treatments, products and services offered and prices of these. assists with scheduling and maximises use of time within the treatment schedule. ensures that all operational procedures, codes of conduct and standards of appearance are observed according to guidelines laid down by operating guides.</p><p>What you will do</p><ul><li>Partner with guests to deliver a warm, personalized, and exceptional spa experience from arrival to departure.</li><li>Coordinate wellness journey by aligning guest assessments and treatment recommendations with therapists.</li><li>Collaborate with the spa team to ensure timely communication of guest information and operational updates.</li><li>Manage and optimize SPA reservations therapist schedules, and treatment availability to maximize guest satisfaction and revenue.</li><li>Drive Seamless reception operation through accurate billing, cash handling, and daily reconciliation processes.</li><li>Champion operational excellence by supporting compliance, safety standards, and continuous service improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Holder of a university degree or equivalent</li><li>At least, one year of experience in luxury or five-star hotels.</li><li>Has worked at the reception, and preferably at the Spa reception</li><li>Excellent communication skills</li><li>Time Management skills</li><li>A passion for delivering exceptional levels of guest service</li><li>Ability to work independently and as part of a team</li><li>Excellent understanding of operating standards</li><li>Proficiency in English and Arabic, multilingual is preferred</li><li>Masters the different Microsoft programs, mainly Word, Excel and PowerPoint.</li></ul><p></p></section>
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<span> What you´ll do </span><ul> <li>Lead the People Capability Program, focusing on functional competencies for shop floor and leadership roles and Team Effectiveness via High Performing Teams programs for both leaders and operators</li> <li>Lead Strategic Workforce Planning to anticipate future skill needs</li> <li>Implement Front Line Worker and Manager Development Programs</li> <li>Champion Henkel’s Cultural Transformation and Leadership Commitments.</li> <li>Promote DEI initiatives and foster a cohesive plant culture</li> <li>Collaborate with hiring teams to improve recruitment outcomes</li> <li>Promote health, safety, and wellbeing programs tailored to production workers</li> <li>Partner with compensation teams to ensure fair and competitive pay</li> <li>Drive adoption of digital HR tools to enhance employee experience</li> <li>Facilitate systematic knowledge sharing across HR and production teams</li> </ul>
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What makes you a good fit <ul> <li>Bachelor’s degree in human resources, Business Administration, or related field. Master’s degree or HR certification (e.g., SHRM, CIPD) preferred</li> <li>5+ years of HR experience, with at least 2 years in a manufacturing or industrial setting</li> <li>Experience in leading capability development or transformation programs is a strong advantage</li> <li>Strong facilitation and project management skills</li> <li>Deep understanding of labor laws, compliance, and social sustainability</li> </ul> Some perks of joining Henkel <ul> <li>Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year</li> <li>Diverse national and international growth opportunities</li> <li>Global wellbeing standards with health and preventive care programs</li> <li>Gender-neutral parental leave for a minimum of 8 weeks</li> <li>Employee Share Plan with voluntary investment and Henkel matching shares</li> <li>Medical Insurance for employees and dependents</li> <li>Employee Assistance Programme</li> <li>Pension Plan above regulatory requirement</li> <li>Meal vouchers</li> </ul> <p>At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.</p><br>
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