وظائف مدخل بيانات في تونس
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<h2 class="h5">Job description</h2>
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Overview
<p><strong>Communications and Event Coordinator </strong></p><br>
<p><strong>Tunis, Tunisia </strong></p><br> <p>At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that <em>we bring the energy</em> - the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you. </p><br> <p>Ready to make an impact? </p><br> <p><strong>Why this role matters </strong></p><br> <p>As a Communications and Event Coordinator, you will play an important role in driving internal engagement, strengthening our brand presence, and ensuring the successful execution of events and site activities across Tunisia. This role is key to supporting our operations in a complex and evolving environment, helping to manage communication effectively while protecting and enhancing our reputation. You will be at the heart of how we connect with our people, partners and communities, contributing to building trust externally, pride internally, and momentum across our growing footprint in Tunisia. This is a role for someone who wants to combine communication, event management, and stakeholder coordination with purpose, learn in a fast-moving international business, and build experience in one of the world’s most relevant industries. </p><br> <p><strong>What you’ll be doing </strong></p><br> <p>In this role, you will: </p><br> <ul>
<li><p>Support the Country Manager in stakeholder management</p><br></li>
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<li><p>Drive internal engagement initiatives (town halls, newsletters, employee activities)</p><br></li>
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<li><p>Execute local communications, branding, and stakeholder engagement actions </p><br></li>
</ul>
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<li><p>Plan and deliver key events (inaugurations, site visits, job fairs, conferences) </p><br></li>
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<li><p>Maintain stakeholder mapping and support proactive reputation-building efforts </p><br></li>
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<li><p>Contribute to crisis and issue management in coordination with Corporate Communications </p><br></li>
</ul>
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<li><p>Provide communications support to site teams, including internal messaging and issue handling </p><br></li>
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<li><p>Ensure strong alignment and consistency between internal and external communications </p><br></li>
</ul>
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<li><p>Work closely and align with the Global Communications and Government Affairs team </p><br></li>
</ul> <p><strong>What you’ll gain </strong></p><br> <ul>
<li><p>Professional growth through ownership, exposure, and meaningful contribution from day one </p><br></li>
</ul>
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<li><p>Hands-on experience in a role where the challenge is energising, fast-moving, meaningful, and built on learning through doing </p><br></li>
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<li><p>Exposure to senior leadership and strategic communication topics in an international environment </p><br></li>
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<li><p>The opportunity to shape how a growing organisation engages internally and positions itself externally in Tunisia </p><br></li>
</ul>
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<li><p>You will be part of the Global Communications team that drives strategic communications in Scatec’s markets across five continents </p><br></li>
</ul> <p><strong>What you’ll bring</strong> </p><br> <ul>
<li><p>2–4 years of experience in communications, stakeholder engagement, events or related fields </p><br></li>
</ul>
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<li><p>Experience in a PR agency, communications consultancy or in-house corporate communications role </p><br></li>
</ul>
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<li><p>Strong written and verbal communication skills with the ability to adapt messaging to different audiences </p><br></li>
</ul>
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<li><p>Proven ability to coordinate projects and execute with attention to detail in fast-paced environments </p><br></li>
</ul>
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<li><p>A collaborative, proactive and solution-oriented mindset with strong interpersonal skills </p><br></li>
</ul>
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<li><p>Fluent in Arabic, English and French (spoken and written) </p><br></li>
</ul> <p><strong>What it’s like to work at Scatec </strong></p><br> <p>At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy. </p><br> <p><strong>If you are motivated by working close to people, shaping meaningful engagement, and contributing to projects that have real impact on communities and sustainable development, this could be a strong next step in your career. </strong></p><br> <p><strong>What we offer </strong></p><br> <p>At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition. We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams.</p><br>
<p>Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs. </p><br> <p>We review applications on an ongoing basis. </p><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Territory: Tennessee, Alabama, Louisiana, Mississippi</p><br><p>*Candidate MUST live within the territory in order to be considered*</p><br><p>Lead a district team of oncology sales representatives to deliver compliant promotional execution, build trusted customer relationships, and achieve sales growth in support of the oncology franchise. This role is accountable for developing talent, leading through change, and translating brand strategy into effective local execution that drives business results and supports patient outcomes.</p><br><p>Responsibilities</p><br><ul><li>Lead, coach, and develop district team members to achieve individual and team performance goals.</li><li>Drive field execution and coordinate with cross-functional partners to support aligned customer strategies.</li><li>Develop strong expertise in oncology disease state, competitive landscape, and market dynamics.</li><li>Translate national and brand strategy into actionable local plans and customer engagement tactics.</li><li>Build and maintain relationships with key stakeholders, including physicians, administrators, IDNs, GPOs, and other decision makers as appropriate.</li><li>Deliver district performance against sales, market share, and execution objectives.</li><li>Identify opportunities, barriers, and market shifts; develop and execute action plans to address them.</li><li>Manage district budget, resources, and deployment priorities to maximize business impact and return on investment.</li><li>Promote a culture of accountability, inclusion, continuous learning, and performance excellence.</li><li>Ensure all activities are conducted in accordance with applicable laws, regulations, and company policies.</li></ul><br>Qualifications<br><br><p>Required</p><br><ul><li>Bachelor’s degree required.</li><li>10+ years of experience in biotech, pharmaceuticals, or healthcare commercial roles.</li><li>Oncology sales, account management, or related field leadership experience with documented success.</li><li>Experience leading, coaching, and developing a sales team.</li><li>Strong business acumen with the ability to analyze data and make strategic decisions.</li><li>Excellent communication, presentation, coaching, and influencing skills.</li><li>Ability to operate effectively in a highly matrixed environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment.</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p>Preferred</p><br><ul><li>Advanced degree such as an MBA or other relevant graduate degree.</li><li>Experience in solid tumor oncology, with lung and ovarian cancer experience preferred.</li><li>Experience with GPO, IDN, hospital, or specialty account management.</li><li>Experience managing change in a complex commercial environment.</li></ul><p>Core Leadership Attributes</p><br><ul><li>Servant leadership: puts the team and patients first.</li><li>Execution orientation: drives results and removes barriers.</li><li>Humility: seeks the best solution over being right.</li><li>Enterprise mindset: considers the broader business impact.</li><li>Problem-solving: identifies root causes and acts decisively.</li></ul><p>Compliance / Field Access</p><br><ul><li>Must satisfy all applicable healthcare industry representative credentialing requirements to gain and maintain access to customer facilities.</li></ul><p>May require background checks, drug screening,</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our long-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<p> <strong>About Vneuron and Reis RCS</strong> </p>
<p> <strong>Vneuron</strong> is a leading RegTech company at the forefront of transforming financial crime compliance. Our advanced solution, <strong>Reis RCS</strong>, streamlines risk management, enhances AML and sanctions screening, and ensures regulatory compliance through real-time monitoring, AI-powered risk detection, and seamless case management.</p>
<p>In 2025, Vneuron earned recognition as one of the <strong>Top Innovators in the FinCrimeTech50</strong>, was awarded <strong>Best Compliance as a Service Solution</strong> award at the <strong>RegTech Insight Awards Europe</strong>, and was named to the <strong>AIFinTech100 2025</strong> list. For the fourth consecutive year, weve been honored in the <strong>RegTech100</strong>, a global list of the most innovative companies in the industry.</p>
<p>At <strong>Vneuron</strong>, were shaping the future of compliance and financial crime prevention. Join us in making a real impact in the world of RegTech.</p>
<p> <br> <strong>Our Culture & Values</strong> </p>
<p>Vneuron puts the development of its team at the heart of its priorities. We provide a <strong>pleasant and comfortable work environment.</strong> Our organizational structure is <strong>flat</strong> and <strong>collaborative,</strong> and our management is <strong>available </strong>and <strong>present.</strong> </p>
<p>We invite you to be part of a passionate and committed <strong>young</strong> team who values respect and sharing spirit. You will be surrounded by highly <strong>skilled technical and functional experts</strong> willing to guide you to evolve in all aspects of your career.</p>
<p>We believe that every person is unique and special. Thus, we provide <strong>attentive and active listening to your ideas</strong> and propositions as we believe that you will have an essential role in achieving our next milestone and shaping the future of Vneurons value proposition.</p>
<p> <strong> <br>THE ROLE<br> </strong>The Legal, Risk & Compliance Lead is a strategic leadership position at the core of Vneuron's governance. You drive the company's legal and compliance strategy, guide high-stakes regulatory decisions, and represent Vneuron with authorities, clients, and partners. This role requires a dual posture: architect of internal compliance and operational legal counsel, within a fast-growing international RegTech environment.</p>
<p> <strong> <br>KEY RESPONSIBILITIES</strong> </p>
<p> <strong>1. Compliance & Risk Strategy</strong> </p>
<ul> <li> <p>Define and drive the group-wide compliance strategy</p> </li> <li> <p>Identify, assess, and arbitrate high-impact compliance risks</p> </li> <li> <p>Oversee the risk map and ensure its continuous update</p> </li> <li> <p>Design and evolve compliance tools, internal controls, and policies</p> </li> <li>Lead national and international regulatory monitoring; anticipate impacts and propose adaptation plans</li> <li>Manage relationships with regulatory authorities as the company's primary contact</li> <li>Establish and promote a strong ethical culture within Vneuron</li> </ul>
<p> <br> </p>
<p> <strong>2. Reporting, Governance & Committees</strong> </p>
<ul> <li>Build and lead compliance and risk reporting for internal governance (Executive Committee, governance bodies)</li> <li>Lead periodic internal and client-facing compliance reports</li> <li>Chair or co-lead governance, risk, and compliance committees</li> <li>Ensure traceability and documentation of compliance activities</li> </ul>
<p> <br> </p>
<p> <strong>3. Legal, Contractual & Advisory</strong> </p>
<ul> <li>Secure the legal and compliance workstream in tenders: review of RFPs and RFIs, completion of client and prospect compliance and security questionnaires, qualification of requested commitments, and contractual Go/No-Go arbitration</li> <li>Lead drafting, review, and negotiation of strategic contracts (sales, partnerships, SaaS)</li> <li>Oversee contractual obligations and sensitive client relationship management</li> <li>Act as the go-to legal counsel for all departments (product, sales, technical, finance)</li> <li>Drive Vneuron's compliance with its own regulatory obligations: GDPR and data protection, ICT third-party service provider obligations under DORA, AI system provider obligations under the AI Act, and information security</li> </ul>
<p> <br> </p>
<p> <strong>4. Leadership & Function Building</strong> </p>
<ul> <li>Contribute to the structuring and development of the compliance/legal function in line with company growth</li> <li>Work closely with the Executive Committee on regulatory matters</li> </ul>
<p> <strong> <br>Education</strong> </p>
<ul> <li>Master's degree in Law</li> <li>A dual legal and technical/financial/risk management background is a strong asset</li> </ul>
<p> <strong> <br>Experience</strong> </p>
<ul> <li>A minimum of 8 years of experience in business law, contract law or compliance, gained in-house, in private practice, or in software publishing</li> <li>Significant exposure to multi-jurisdictional environments (Europe, Africa, MENA)</li> <li>Proven experience managing regulatory authorities and institutional clients</li> <li>Experience conducting complex contractual negotiations</li> </ul>
<p> <br> </p>
<p> <strong>Skills & Qualities</strong> </p>
<ul> <li>Working command of the frameworks applicable to a software vendor serving financial institutions: GDPR, DORA as an ICT third-party service provider, the AI Act as an AI system provider, and information security standards such as ISO 27001</li> <li>Sound understanding of the AML/CFT and sanctions environment our clients operate in; hands-on AML/CFT subject-matter expertise is not expected for this role</li> <li>Strategic thinking, ability to synthesize, and decision-making under pressure</li> <li>Excellent communicator, able to simplify complex topics for varied audiences</li> <li>Rigorous, autonomous, and discreet in handling sensitive matters</li> <li>Comfortable with AI tools and RegTech technologies for monitoring and documentation</li> <li>French/English bilingualism required; Arabic or a third language is a plus</li></ul>
<p> </p>
<h2 class="h5">Job description</h2>
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<br>Job Description<br><br><p><strong>Key missions of the position: </strong></p><br><ul><li><em>Describe the principal mission of the position </em></li></ul><p>Ensure supplier quality “expert” role, supplier selection , approve and support supplier development and create return of experience and same will be capitalized for similar parts and processes .<br>Monitor performance & improve them.</p><br><p>SQ Engineer is located at Rohtak -regional . Commodity in charge to co-ordinate with central SQ commodity team. Ensure specific needs and support with right quality parts to assembly for the Rohtak plant and Global Sourcing .</p><br><p><strong>Responsibilities</strong></p><br><p><strong>Main responsibilities :</strong></p><br><p>Lead Casting, forging and Machining commodity supplier panel for quality systems, Manufacturing processes and control methods. (Testing like hardness , CMM & other basic inspection)</p><br><ul><li>Coordinate with GCB, COC Engg, , SQE -SQA team to ensure that assessment audit is performed taking into account expertise of the commodity (special process, commodity check list, product / process specifications …)</li><li>Perform commodity assessment audits ( Process and System ) as per plan</li><li>Participate in sourcing committee and has the authority to accept or refuse the selection of new suppliers</li><li>Ensure SQR clause by clause is in line with the commodity requirements and objectives.</li><li>Has authority to reject and approve the supplier and Parts.</li></ul><p>Ensure quality “expert” role to support supplier development and return of experience in Casting ,Forging and Machining .</p><br><p> <strong>Expertise and Return of experience:</strong></p><br><ul><li>Coordinate the creation of commodity purchasing technical specifications & check lists.</li><li>Lead the process of return of experience taking into account all LLC issued within commodity</li><li>Provide expertise to other sites (SQA / SQE) and other networks (Commodity Lead buyers, Supplier Development, Engineering, Industrial …. )</li></ul><p> <strong>Support development of suppliers:</strong></p><br><ul><li>Contribute with Supplier Development team to implement efficient improvement plans for Top Worst suppliers and recurrent issues, through:</li><li>SQA network: identification and implementation of key development actions to be led at supplier place for </li></ul><p>Serial production and resolve chronic quality issues by collaborating with Supplier and Engineering.</p><br><ul><li>SQE network: Supplier TFC with site SQE & Engineers , APQP for new projects and parts / process validation.</li><li>Problem Solving Methodology ( 8D, PDCA -FTA and 7 basic quality tools)</li></ul><p>Perform trainings in order to improve supplier's knowledge and ability to meet WABTEC requirements.</p><br><p> <strong>Follow performance and results:</strong></p><br><ul><li>Ensure accuracy of score cards data before communication to supplier by the Commodity Lead buyer</li><li>Take part to the quarterly supplier performance review with Global Commodity buyer</li><li>Alert and escalate in case of supplier performance if not at expected FT level</li></ul><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
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<span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic & French.<br></span> </div>
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<p>Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.</p><br><p>We are looking for interns who will join our team as:<b>Software Engineering Intern – Test Automation & AI</b></p><br><p><i><b>FIS</b>is a global financial services technology company that provides software, data, and operational solutions to banks, asset managers, and capital markets institutions worldwide.</i></p><br><p><u><b><span>What You Will Be Doing:</span></b></u></p><br><p>• Develop and maintain automated test scripts using Playwright and modern testing frameworks</p><br><p>• Support the design and execution of functional, regression, integration, and end-to-end tests</p><br><p>• Collaborate with engineering teams to identify automation opportunities across the software lifecycle</p><br><p>• Analyze test results, troubleshoot issues, and document findings for stakeholders</p><br><p>• Apply AI-assisted tools to improve testing efficiency, code quality, and developer productivity</p><br><p>• Contribute to test framework enhancements, reusable components, and automation standards</p><br><p>• Assist in validating application performance, usability, and reliability</p><br><p>• Support CI/CD pipeline integration and automated quality checks</p><br><p>• Create technical documentation, test plans, and knowledge-sharing materials</p><br><p>• Participate in agile ceremonies and contribute ideas for continuous improvement</p><br><p><u><b><span>What you will bring :</span></b></u></p><br><p><span>• Currently pursuing a degree or equivalent skills-based education in Computer Science, Software Engineering, Information Technology, or a related field</span></p><br><p><span>• Knowledge of software development fundamentals and programming concepts</span></p><br><p><span>• Understanding JavaScript, TypeScript, Python, or a similar programming language</span></p><br><p><span>• Understanding of software testing principles, test design, and quality assurance practices</span></p><br><p><span>• Familiarity with Playwright or interest in modern browser automation technologies</span></p><br><p><span>• Knowledge of version control systems such as Git</span></p><br><p><span>• Strong analytical, problem-solving, and debugging skills</span></p><br><p><span>• Effective communication and collaboration skills with technical and non-technical stakeholders</span></p><br><p><span>• </span>High attention to detail and willingness to learn</p><br><p><span>• </span>Good communication skills</p><br><u><b><span>Preferred Qualifications</span></b></u><p><span>• Exposure to Playwright test automation frameworks and Page Object Model design patterns</span></p><br><p><span>• Familiarity with AI-assisted development tools and generative AI technologies</span></p><br><p><span>• Understanding of CI/CD pipelines and automated software delivery practices</span></p><br><p><span>• Knowledge of API testing and web technologies</span></p><br><p><span>• Understanding cloud platforms, containers, or DevOps concepts</span></p><br><p><u><b>What We Offer:</b></u></p><br><p><span>•Paid internship</span></p><br><p><span>•</span>Mentorship and structured on-the-job learning</p><br><p><span>•</span>Hybrid working model</p><br><p><span>•</span>Company benefits: Transportation, ...</p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>
<p>TERMES DE R F RENCE : Recrutement d un technicien en lectricit et nergie 1. Contexte Dans le cadre de la mise en uvre des activit s de coop ration entre la municipalit de Nabeul et ICU Tunisie, notamment dans les domaines de l effi cacit nerg tique, de l nergie solaire et de la modernisation des infrastructures communales, il est pr vu de recruter un(e) Technicien(ne) afin d appuyer la Direction Technique de la Municipalit de Nabeul dans la gestion et le suivi des activit s techniques quotidiennes et de suivre les projets de coop ration entre l ICU et la municipalit de Nabeul . 2. Lieu d affectation • 4 jours par semaine : Municipalit de Nabeul. • 1 jour par semaine : Bureau d ICU Tunisie. 3. Dur e de la mission Contrat dur e d termin e, conform ment la l gislation nationale. Dur e : 12 mois. 4. Responsabilit s Sous la supervision des Chefs de Projet et de la Direction Technique de la Municipalit de Nabeul, le/la technicien(ne) sera charg (e) de : • Supporter l quipe technique de la commune de Nabeul dans les op rations de maintenance : • des installations communales d clairage public : changement luminaires, diagnostic/r paration armoires lectriques, c bles lectriques • des installations lectriques des b timents communaux et des installations lectriques des infrastructures sportives communales. • Assurer le suivi technique des projets de coop ration ICU/municipalit de Nabeul. • V rifier la conformit des travaux r alis s par les entreprises prestataires. • Participer la collecte des donn es de consommation nerg tique des infrastructures communales. • Supporter l ICU dans l laboration des sp cifi cations techniques relatifs aux quipements lectriques et nerg tiques et la r ception des quipements et des travaux ; 5. Profil recherch Formation Dipl me de technicien sup rieur ou licence appliqu e en g nie lectrique ou lectricit Industrielle ou discipline quivalente. Exp rience professionnelle • Exp rience professionnelle comprise entre 2 et 5 ans . • Une exp rience av r e dans au moins un des domaines suivants : • R alisation des installations d clairage • R alisation et installation de syst mes photovolta ques ; • lectricit industrielle ; • Efficacit nerg tique • lectricit des b timents. Justificatifs requis • Attestations de travail justifiant les exp riences professionnelles mentionn es. • Coordonn es de personnes de r f rence (sup rieur hi rarchique ou responsable technique) pouvant tre contact es pour v rification. 6. Comp tences requises • Bonne connaissance des installations lectriques basse tension. • Connaissances des syst mes photovolta ques et/ou des quipements d efficacit nerg tique. • Capacit lire et interpr ter des sch mas lectriques. • Bonne ma trise d Excel (tableaux, graphiques, traitement de donn es), Word et PowerPoint. • Capacit travailler sur le terrain et suivre des chantiers. • Bonnes capacit s r dactionnelles et de reporting. • Sens de l organisation, autonomie et esprit d quipe. 7. Crit res de s lection Les candidatures seront valu es sur la base des crit res suivants : Crit re - Points Exp rience professionnelle g n rale (nombre d ann e) : 2 ou 3 ans : 10 pts ; 4 ans ou sup rieur : 15 pts Points: 15 Exp rience professionnelle pertinente (photovolta que, solaire thermique, clairage public, installations lectriques BT) Points: 45 pts Exp rience en suivi de chantier et supervision des travaux Points: 10 pts Entretien et motivation : • Entretien technique (Connaissances en lectricit , s curit , lecture de sch mas, diagnostic de pannes, clairage public, photovolta que) : 20 pts • Motivation et aptitudes personnelles : 10 pts Points: 30 pts Total: 100 pts How to apply 8. Dossier de candidature Les candidats devront soumettre : • Un curriculum vitae d taill ; • Une copie du dipl me ; • Les attestations de travail justifiant l exp rience professionnelle ; • Les coordonn es d au moins deux personnes de r f rence ; • Une lettre de motivation. 9. Date limite de candidature Les candidatures doivent tre envoy es au plus tard le 31 ao t 2026 l adresse suivante : EMAIL_ADDRESS , en indiquant dans l objet du courriel : DESAIN Candidature au poste de technicien en lectricit et nergie .</p><p><strong>Desired Candidate Profile</strong></p><h2>Profile Required</h2>
<p><strong>Education</strong></p>
<ul>
<li>Diploma of higher technician or applied license in electrical engineering, industrial electricity, or equivalent discipline.</li>
</ul>
<p><strong>Professional Experience</strong></p>
<ul>
<li>Professional experience between 2 and 5 years.</li>
<li>Proven experience in at least one of the following areas:<br><ul>
<li>Implementation of public lighting installations</li>
<li>Implementation and installation of photovoltaic systems;</li>
<li>Industrial electricity;</li>
<li>Energy efficiency</li>
<li>Building electricity.</li>
</ul>
</li>
</ul>
<p><strong>Required Justifications</strong></p>
<ul>
<li>Work certificates justifying the mentioned professional experiences.</li>
<li>Contact details of reference persons (hierarchical superior or technical manager) who can be contacted for verification.</li>
</ul>
<h2>Required Skills</h2>
<ul>
<li>Good knowledge of low-voltage electrical installations.</li>
<li>Knowledge of photovoltaic systems and/or energy efficiency equipment.</li>
<li>Ability to read and interpret electrical diagrams.</li>
<li>Good command of Excel (spreadsheets, graphs, data processing), Word, and PowerPoint.</li>
<li>Ability to work in the field and supervise construction sites.</li>
<li>Good writing and reporting skills.</li>
<li>Sense of organization, autonomy, and team spirit.</li>
</ul>
<h2 class="h5">Job description</h2>
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Result of Service<br>Upon satisfactory completion of the deliverables.<br> Work Location<br>Home-based<br> Expected duration<br>7 months<br> Duties and Responsibilities<br>Organizational Background UN-Habitat, the United Nations Human Settlements Programme, is mandated by the UN General Assembly to promote socially and environmentally sustainable towns and cities. It is the focal point for all urbanization and human settlement matters within the UN system. To achieve its 2026–2029 strategic plan through its three interconnected impact areas, UN-Habitat proposes policy and legislation as one of the main drivers of the theory of change. In addition to that, one of the most pressing issues in Tunisia today is the environmental and water management challenge. At the national level, in recent years, Sejnane has experienced several unpredictable events that have disrupted planning and required adaptive responses. Tunisia has faced significant climate variability, with 2023 recorded as the driest years in over a decade, according to the National Institute of Meteorology. Rainfall levels dropped to 60% below seasonal averages in some northern regions, including Bizerte Governorate, where Sejnane is located. This severe drought contributed to a national water crisis, with dam reservoirs falling below 30% capacity. In response, the Ministry of Agriculture implemented water rationing measures, restricting agricultural irrigation and limiting water access in both rural and urban areas. At the same time, institutional challenges affected the stability of infrastructure development. Government reshuffles between 2023 and 2024 disrupted public sector partnerships and delayed project approvals. Administrative turnover within national and local agencies created procedural bottlenecks affecting technical and financial clearances of infrastructure projects. These factors have made it difficult to accurately assess and respond to evolving challenges in the water, sanitation, and hygiene (WASH) sector in Sejnane. Within this context, the project “Sejnane in Action: Citizens and Municipality Together for Clean Water and Zero Waste” aims to support the municipality in identifying and implementing practical and sustainable technical solutions, including rainwater harvesting systems, to improve water availability and resilience. Reporting Line The Individual Contractor will work under the direct supervision of the Head of Office, UN-Habitat Tunisia, and will collaborate closely with: • Project team members • Municipality of Sejnane • Relevant national and local stakeholders Duties and Responsibilities The Individual Contractor will perform the following functions on a regular and ongoing basis as part of the project team: 1. Technical Design and Planning Support • Contribute to the preparation and refinement of workplans for rainwater harvesting activities • Provide technical inputs to the design of rainwater harvesting systems, including sizing, layout, and specifications • Support the preparation and review of Bills of Quantities (BoQ) and technical documentation 2. Implementation Support • Provide technical guidance during the implementation of rainwater harvesting systems • Support troubleshooting and adjustment of design based on site conditions • Participate in technical discussions related to construction and installation activities • Provide limited technical guidance during the initial operational phase, including early-stage troubleshooting and system adjustments, as required 3. Technical Advisory and Coordination • Provide ongoing technical advice to project team and stakeholders • Support coordination with municipal authorities and technical counterparts • Participate in meetings, workshops, and consultations as required 4. Capacity Building • Provide technical guidance and knowledge sharing to local stakeholders • Support training activities related to system installation, operation, and maintenance • Provide practical guidance to local stakeholders during the initial operation phase to support proper system use and basic troubleshooting 5. Knowledge Contribution and Reporting Support • Contribute technical inputs to project reports and documentation • Share lessons learned and practical recommendations based on implementation experience • Provide inputs related to initial system performance and operational challenges to inform project reporting and future interventions Note: UN-Habitat Tunisia Office will obtain the relevant data and reports from the local counterparts as much as possible and share them with the Individual Contractor.<br> Qualifications/special skills<br>Advanced university degree (master’s degree or equivalent) in engineering, environment or related field is required. A first-level university degree, combined with additional two years of relevant experience may be approved in lieu of the advanced university degree. A minimum of two years of progressive experience in the field of water management and environment is required. Knowledge of Japanese technologies on rainwater harvesting is an asset. Experience in the design, technical specification, and/or implementation support of decentralized or small-scale rainwater harvesting systems (such as rainwater harvesting systems for human consumption utilizing impermeable liner or similar technologies) at community level is considered a strong asset. Demonstrated experience in providing practical technical guidance across multiple project phases, including design, planning, and implementation, is desirable.<br> Languages<br>Fluency in spoken and written English is required. Knowledge of Japanese is desired.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role </b></p><br><br><p> Assist the Director of Finance in managing all financial aspects of the hotel's operations, ensuring full compliance with local regulations and corporate policies and procedures, supervise the day-to-day activities of the Accounting Office, maintaining accurate financial records, supporting financial controls and reporting processes, and helping ensure the efficient and effective operation of the hotel's finance function.</p><br><br><br><p><b>What to do: </b></p><br><br><br><ul><li>Lead, mentor, and supervise the Finance team by providing coaching, training, performance management, and development opportunities to foster a high-performing and engaged workforce.</li><li>Conduct regular department meetings, support career growth initiatives, and maintain high team morale and retention.</li><li>Oversee the daily operations of the Finance department, ensuring the accurate and efficient execution of accounting processes and financial activities. Foster strong collaborative relationships with internal departments, while providing regular updates to the Director of Finance on financial performance, operational results, key initiatives, and any issues requiring attention.</li><li>Ensure adherence to company policies, work rules, and standards of conduct, while planning and managing finance-related projects and initiatives. Support recruitment efforts, evaluate employee performance, and take appropriate personnel actions to build and maintain a strong Finance team.</li><li>Manage and oversee the month-end closing process, including the preparation of financial statements, journal entries, accruals, and balance sheet reconciliations. Ensure compliance with USALI, Generally Accepted Accounting Principles (GAAP), and corporate financial reporting standards.</li><li>Support the Director of Finance in budgeting, forecasting, cash flow management, tax reporting, and financial compliance. Maintain strong internal controls, ensure adherence to corporate policies and accounting procedures, and safeguard the integrity of financial transactions and records.</li><li>Coordinate internal and external audits, oversee statutory and regulatory reporting, and ensure compliance with management agreements, fee calculations, banking procedures, and payment authorization requirements. Monitor financial risks and maintain accurate and compliant financial operations.</li><li>Drive continuous improvement initiatives to enhance financial processes, operational efficiency, and reporting accuracy. Support inventory controls, cash management, and cross-functional financial activities while ensuring the effective day-to-day operation of the Accounting function.</li><li>Monitor and control hotel expenses to support profitability and operational efficiency, while assisting the Director of Finance with budgeting and forecasting activities. Oversee house funds, cash floats, and fixed asset accounting, ensuring accurate recording of depreciation, asset disposals, and related gains or losses, while maintaining compliance with financial policies and safeguarding the hotel's assets.</li></ul><p><b>Education :</b> University degree – major in accounting or finance preferred; exception must be approved by Senior Vice President, Operations Finance</p><br><br><p><b>Experience : </b>From three to five years of experience in the related position with Four Seasons or other organization.</p><br><br><p><b>skills</b></p><br><br><ul><li>Demonstrated ability to lead, coach, motivate, and develop high-performing teams while fostering a culture of continuous learning, professional growth, and accountability.</li><li>Good knowledge of accounting principles, financial controls, budgeting, forecasting, internal policies and procedures, with advanced proficiency in Excel and financial systems.</li><li><br>Analytical mindset with the ability to interpret financial data, identify opportunities for improvement, support business decisions, and drive operational performance.</li><li><br>Excellent written and verbal communication skills, with the ability to build strong relationships, influence stakeholders, deliver presentations, and collaborate effectively across all levels of the organization.</li><li><br>High level of integrity and transparency, serving as a role model by demonstrating ethical decision-making, sound judgment, and professional conduct at all times.</li><li><br>Strong organizational skills with a proactive approach to problem-solving, process improvement, risk management, and maintaining a safe, efficient, and well-controlled work environment.</li></ul><br><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At Scatec, you get to work on something that matters. We develop, build, own, and operate renewable energy solutions that accelerate access to reliable and affordable clean energy. As part of a global and agile organisation, you will work with skilled colleagues across functions and geographies, take real ownership, and contribute to a company driven by the vision of improving our future. At the heart of everything we do is our belief that we bring the energy - the energy for change, connection, and growth. It shapes how we collaborate, innovate, and create impact together. If you are looking for a role where your contribution is visible, your development matters, and your work supports a more sustainable future, Scatec may be the right place for you. Ready to make an impact? Why this role matters As a Communications and Event Coordinator, you will play an important role in driving internal engagement, strengthening our brand presence, and ensuring the successful execution of events and site activities across Tunisia. This role is key to supporting our operations in a complex and evolving environment, helping to manage communication effectively while protecting and enhancing our reputation. You will be at the heart of how we connect with our people, partners and communities, contributing to building trust externally, pride internally, and momentum across our growing footprint in Tunisia. This is a role for someone who wants to combine communication, event management, and stakeholder coordination with purpose, learn in a fast-moving international business, and build experience in one of the world s most relevant industries. What you ll be doing In this role, you will: Support the Country Manager in stakeholder management Drive internal engagement initiatives (town halls, newsletters, employee activities) Execute local communications, branding, and stakeholder engagement actions Plan and deliver key events (inaugurations, site visits, job fairs, conferences) Maintain stakeholder mapping and support proactive reputation-building efforts Contribute to crisis and issue management in coordination with Corporate Communications Provide communications support to site teams, including internal messaging and issue handling Ensure strong alignment and consistency between internal and external communications Work closely and align with the Global Communications and Government Affairs team What you ll gain Professional growth through ownership, exposure, and meaningful contribution from day one Hands-on experience in a role where the challenge is energising, fast-moving, meaningful, and built on learning through doing Exposure to senior leadership and strategic communication topics in an international environment The opportunity to shape how a growing organisation engages internally and positions itself externally in Tunisia You will be part of the Global Communications team that drives strategic communications in Scatec s markets across five continents What you ll bring 2 4 years of experience in communications, stakeholder engagement, events or related fields Experience in a PR agency, communications consultancy or in-house corporate communications role Strong written and verbal communication skills with the ability to adapt messaging to different audiences Proven ability to coordinate projects and execute with attention to detail in fast-paced environments A collaborative, proactive and solution-oriented mindset with strong interpersonal skills Fluent in Arabic, English and French (spoken and written) What it s like to work at Scatec At Scatec, we combine purpose with performance. We value responsibility, clarity, and collaboration and we encourage people to challenge existing ways of working, contribute ideas, and keep developing. You can expect an environment where people work together across disciplines and geographies, where good performance matters, and where you are trusted to take ownership without unnecessary hierarchy. If you are motivated by working close to people, shaping meaningful engagement, and contributing to projects that have real impact on communities and sustainable development, this could be a strong next step in your career. What we offer At Scatec, you will be part of a company with a clear and ambitious purpose, working on renewable energy solutions that make a lasting difference. You will gain responsibility early, learn from experienced colleagues, and build your capabilities in a business that offers global exposure, strong development opportunities, and meaningful work in the energy transition. We are continuously evolving as a digital and data-driven organisation, leveraging technology and AI to improve how we work and create value for our teams. Scatec is an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit, competence, and business needs. We review applications on an ongoing basis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2 4 years of experience in communications, stakeholder engagement, events or related fields Experience in a PR agency, communications consultancy or in-house corporate communications role Strong written and verbal communication skills with the ability to adapt messaging to different audiences Proven ability to coordinate projects and execute with attention to detail in fast-paced environments A collaborative, proactive and solution-oriented mindset with strong interpersonal skills Fluent in Arabic, English and French (spoken and written)</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Social Media Video Editor today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Transform raw footage and briefs into ready-to-publish social media content based on reference materials and specific guidelines; Edit content to match the required pacing, visual style, and effects; Perform color correction and color grading to ensure a polished final look; Clean, mix, and optimize audio, including reusing or replacing soundtracks and refining voiceovers; Generate, review, and verify subtitles for accuracy and readability.<br> What you need to succeed in this role: Excellent English skills (at least C1 level); Strong portfolio of 10+ published and successful Instagram/TikTok videos is a must; Strong practical understanding of food and dishes; Highly adaptable and comfortable working in a fast-paced environment; Proactive, driven, and solution-oriented, with a strong sense of initiative; Flexible, reliable, organized, and detail-oriented; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Benefits: Fixed schedule: Monday–Friday, 9 AM - 6 PM GMT+2; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Video Editor who thrives on delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>
<h2 class="h5">Job description</h2>
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About the job Legal, Risk & Compliance Lead
<p><strong>About Vneuron and Reis RCS</strong></p><br>
<p><strong>Vneuron</strong> is a leading RegTech company at the forefront of transforming financial crime compliance. Our advanced solution, <strong>Reis RCS</strong>, streamlines risk management, enhances AML and sanctions screening, and ensures regulatory compliance through real-time monitoring, AI-powered risk detection, and seamless case management.</p><br>
<p>In 2025, Vneuron earned recognition as one of the <strong>Top Innovators in the FinCrimeTech50</strong>, was awarded <strong>Best Compliance as a Service Solution</strong> award at the <strong>RegTech Insight Awards Europe</strong>, and was named to the <strong>AIFinTech100 2025</strong> list. For the fourth consecutive year, weve been honored in the <strong>RegTech100</strong>, a global list of the most innovative companies in the industry.</p><br>
<p>At <strong>Vneuron</strong>, were shaping the future of compliance and financial crime prevention. Join us in making a real impact in the world of RegTech.</p><br>
<p><br><strong>Our Culture & Values</strong></p><br>
<p>Vneuron puts the development of its team at the heart of its priorities. We provide a <strong>pleasant and comfortable work environment.</strong> Our organizational structure is <strong>flat</strong> and <strong>collaborative,</strong> and our management is <strong>available </strong>and <strong>present.</strong></p><br>
<p>We invite you to be part of a passionate and committed <strong>young</strong> team who values respect and sharing spirit. You will be surrounded by highly <strong>skilled technical and functional experts</strong> willing to guide you to evolve in all aspects of your career.</p><br>
<p>We believe that every person is unique and special. Thus, we provide <strong>attentive and active listening to your ideas</strong> and propositions as we believe that you will have an essential role in achieving our next milestone and shaping the future of Vneurons value proposition.</p><br>
<p><strong><br>THE ROLE<br></strong><span>The Legal, Risk & Compliance Lead is a strategic leadership position at the core of Vneuron's governance. You drive the company's legal and compliance strategy, guide high-stakes regulatory decisions, and represent Vneuron with authorities, clients, and partners. This role requires a dual posture: architect of internal compliance and operational legal counsel, within a fast-growing international RegTech environment.</span></p><br>
<p><strong><br>KEY RESPONSIBILITIES</strong></p><br>
<p><strong>1. Compliance & Risk Strategy</strong></p><br><ul><li><p>Define and drive the group-wide compliance strategy</p><br></li><li><p>Identify, assess, and arbitrate high-impact compliance risks</p><br></li><li><p>Oversee the risk map and ensure its continuous update</p><br></li><li><p>Design and evolve compliance tools, internal controls, and policies</p><br></li><li><span>Lead national and international regulatory monitoring; anticipate impacts and propose adaptation plans</span></li><li><span>Manage relationships with regulatory authorities as the company's primary contact</span></li><li><span>Establish and promote a strong ethical culture within Vneuron</span></li></ul> <p><strong>2. Reporting, Governance & Committees</strong></p><br>
<ul><li><span>Build and lead compliance and risk reporting for internal governance (Executive Committee, governance bodies)</span></li><li><span>Lead periodic internal and client-facing compliance reports</span></li><li><span>Chair or co-lead governance, risk, and compliance committees</span></li><li><span>Ensure traceability and documentation of compliance activities</span></li></ul> <p><strong>3. Legal, Contractual & Advisory</strong></p><br>
<ul><li><span>Secure the legal and compliance workstream in tenders: review of RFPs and RFIs, completion of client and prospect compliance and security questionnaires, qualification of requested commitments, and contractual Go/No-Go arbitration</span></li><li><span>Lead drafting, review, and negotiation of strategic contracts (sales, partnerships, SaaS)</span></li><li><span>Oversee contractual obligations and sensitive client relationship management</span></li><li><span>Act as the go-to legal counsel for all departments (product, sales, technical, finance)</span></li><li><span>Drive Vneuron's compliance with its own regulatory obligations: GDPR and data protection, ICT third-party service provider obligations under DORA, AI system provider obligations under the AI Act, and information security</span></li></ul> <p><strong>4. Leadership & Function Building</strong></p><br>
<ul><li><span>Contribute to the structuring and development of the compliance/legal function in line with company growth</span></li><li><span>Work closely with the Executive Committee on regulatory matters</span></li></ul>
<p><strong><br>Education</strong></p><br>
<ul><li><span>Master's degree in Law</span></li><li><span>A dual legal and technical/financial/risk management background is a strong asset</span></li></ul>
<p><strong><br>Experience</strong></p><br>
<ul><li><span>A minimum of 8 years of experience in business law, contract law or compliance, gained in-house, in private practice, or in software publishing</span></li><li><span>Significant exposure to multi-jurisdictional environments (Europe, Africa, MENA)</span></li><li><span>Proven experience managing regulatory authorities and institutional clients</span></li><li><span>Experience conducting complex contractual negotiations</span></li></ul> <p><strong>Skills & Qualities</strong></p><br>
<ul><li><span>Working command of the frameworks applicable to a software vendor serving financial institutions: GDPR, DORA as an ICT third-party service provider, the AI Act as an AI system provider, and information security standards such as ISO 27001</span></li><li><span>Sound understanding of the AML/CFT and sanctions environment our clients operate in; hands-on AML/CFT subject-matter expertise is not expected for this role</span></li><li><span>Strategic thinking, ability to synthesize, and decision-making under pressure</span></li><li><span>Excellent communicator, able to simplify complex topics for varied audiences</span></li><li><span>Rigorous, autonomous, and discreet in handling sensitive matters</span></li><li><span>Comfortable with AI tools and RegTech technologies for monitoring and documentation</span></li><li><span>French/English bilingualism required; Arabic or a third language is a plus</span></li></ul>
<p><strong><br>WHAT WE OFFER</strong></p><br>
<ul><li><span>A leadership role with direct visibility on company strategy</span></li><li><span>The opportunity to build and structure a legal and compliance function with international scope</span></li><li><span>A collaborative, agile, and international work environment</span></li><li><span>Exposure to varied and stimulating regulatory contexts (Europe, Africa, MENA)</span></li><li><span>Competitive compensation package and healthcare coverage for you and your family</span></li><li><span>Real growth and career development opportunities within a fast-expanding group</span></li></ul>
<p><strong><br>YOUR NEXT STEPS</strong></p><br>
<p>If you have the ambition to take on a high-impact role in a fast-growing RegTech environment, while capitalizing on your expertise and sense of responsibility, this role is for you.</p><br>
<p><strong><br>Apply now and become the next Spark!</strong></p><br>
<p>Follow us on LinkedIn to learn more about the Spark team and our solutions.</p><br> <br>
<br> </div>
<h2 class="h5">Job description</h2>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010.<br> We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.<br> Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.<br> If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.<br> What you will do: Provide exceptional technical support via calls, chats, and emails; Resolve support inquiries of various difficulties, including “how-to” guidance and product assistance; Gather required technical information to ensure the resolution of complex cases; Ensure customers' satisfaction with any interaction; Maintain working knowledge of our client’s products and services; Securely work with customers’ sensitive information; Troubleshoot common issues using the knowledge base and update transaction statuses when needed; Provide guidance on resolving subscription-related issues; Escalate complex, repetitive, or merchant-related issues to L2 team; Ensure proper case handling and follow-up to support timely issue resolution.<br> What you need to succeed in this role: Excellent English and German communication skills (at least C1 for both spoken and written); Minimum of 1 year of experience in Customer Support; Must be tech-savvy with the ability to quickly learn and navigate new systems, tools, and platforms; Customer-oriented and responsible attitude.<br> Will be a great plus: Experience with Technical Support.<br> Benefits : Schedule: 5 working days, Monday to Friday, from 9am – 5pm, CET; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 33I</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong >Your main duties and responsibilities will be:</strong></p><p><strong>Programming Strategy & Development</strong></p><ul><li>Constant in-depth analysis of humanitarian context, trends, gaps, challenges and opportunities</li><li>Participate in country level strategic planning, lead the annual review process and contribute to the sustainable management of program with a continual eye to new program development that addresses displacements and meets the needs of beneficiaries</li><li>As a key pillar of the overall country strategy, develop/define the country programming strategy designing process in a collaborative way in order to ensure program appropriateness and accountability among the country program team.</li><li>Write/Review and monitor the Program Strategy document based upon a clear needs/evidence driven approach, DRC s core expertise and a large stakeholders analysis</li><li>Foster synergies between program areas and promotes an integrated approach</li><li>Support the strong integration of protection throughout all humanitarian initiatives and ensure adherence to Sphere standards or any other international standards when relevant</li><li>Support the integration of gender mainstreaming across all programs</li><li>Facilitate assessment and rapid response in any humanitarian situation, with written report and recommendation to initiate and setup relevant emergency projects if a response is decided on</li><li>Keep abreast and engage with the Durable Solutions Architecture and ensure DRC is well represented in these fora.</li><li>Advocate about DRC s program with government, donors, and humanitarian stakeholders, in cluster meetings, workshops, conferences and in other relevant fora</li></ul><p><strong>Program Implementation & Coordination</strong></p><ul><li>Provide oversight, guidance and leadership to all aspects of program development and implementation, including ensuring timely reporting, compliance and quality utilizing routine monitoring and feedback into program implementation</li><li>Ensure effective and transparent budget follow up, planning and use of financial resources in compliance with DRC and donor policies and priorities</li><li>Develop a close and productive working relationship with Area Offices to ensure that all aspects of programs are implemented to maximum affect and compliant with DRC and donor regulations.</li><li>Ensure grant Kick Off and Close Out meetings are systematically taking place</li><li>Ensure regular grant review meetings are taking place and red flags are discussed and actioned upon</li><li>Effectively stay abreast of donor policies, procedures, rules and regulations</li></ul><p><strong>Program Monitoring, Evaluation, Accountability and Learning</strong></p><ul><li>Ensure the implementation of effective and participatory program Monitoring, Evaluation, Accountability and Learning strategies at all levels of the DRC s program in country</li><li>Ensure that all projects contribute to measuring impact and are in line with DRC s country strategic plan</li><li>Ensure quality programming by coordinating the technical support provided by the Regional Office and HQ, by developing M&E tools and indicators and other quality improvement initiatives</li><li>Adopt an evidence-based approach that see the dissemination of lessons learned and best practices within DRC country and Region teams, to donors and to other stakeholders when relevant in order ensure synergetic programming and cross-program collaboration in ALT and in the whole region</li><li>Supervise monitoring and evaluation of the operations to ensure the overall implementation is in accordance with agreed work plans, donor agreements and humanitarian accountability framework</li><li>Ensure Information Management is embedded with DRC program and data are managed in a confidential manner</li></ul><p><strong>Fundraising, Grant proposals writing & reporting processes</strong></p><ul><li>Ensure up to date donor mapping and pursue funding opportunities in all DRC competence areas, and coordinate the capacities of the program managers and SMT to identify and materialize opportunities</li><li>Lead in the design of programs to input into potential proposals.</li><li>Review final reports and authorize on proposals to be submitted to external donors and HQ</li></ul><p><strong>Program staff Management and Capacity Building</strong></p><ul><li>Effectively manage the program team in the coordination office in Tunis: Project Development and Quality Manager, Protection Manager, Humanitarian Mine Action Operation, ECREC Manager, Partnership Coordinator and the Program Trainee</li><li>Ongoing development of team composition and structure to ensure that is fit for purpose, develop Job descriptions/Terms of Reference, follow up program staff related recruitment processes and orientation of staff. Proactively seek to increase the numbers of national staff members in the Programs team.</li><li>When needed, draft and/or review scopes of work to hire and manage technical consultants, including review for technical efficacy and contract budget</li><li>Development of overall staff competence through leadership, training and coaching of technical and management key program staff</li><li>Conduct annual staff performance reviews</li></ul><p><strong>Donor liaison, Partnerships and Representation</strong></p><ul><li>Represent DRC s program to funders and potential donors</li><li>Cultivate key relationships that enhance DRC s visibility, credibility in ALT</li><li>Frequent travel for direct support to field sites, representation and identification of opportunities for organizational growth in the competence areas profit, independent, rights-based refugee organization.</li><li>Review and oversee implementation of the CSO partnership strategy and promote localization agenda within DRC.</li><li>Identify local NGOs/partners and develop partnership with relevant and complementary partners.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At least Minimum 7-8 years of progressively responsible experience in program management, leadership, and design in countries of conflict or post-conflict, including working on protection and mine action programmes. Moreover, we also expect the following:</p><ul><li>Minimum 4 years of experience working in managing emergency operations, including 2 years at senior management level and at least 2 years in the Middle East/North Africa.</li><li>Demonstrated experience and skill in proposal development, budget development, program implementation, monitoring and evaluation.</li><li>Demonstrated experience in managing migration programmes and cross-border programming.</li><li>Proven experience in effectively coordinating with National Governments, International and National NGO partners and a variety of working with and coordinating with a variety of donors including SDC, ECHO, DANIDA, UN agencies, EU FPI and DG.</li><li>Demonstrated commitment to apply an age, gender and diversity (AGD) and Conflict Sensitive approach to programming.</li><li>Proven experience in managing integrated programs as well as capacity building.</li></ul><p>In this position, you are expected to demonstrate DRC five core competencies:</p><ul><li>Striving for excellence: You focus on reaching results while ensuring an efficient process.</li><li>Collaborating: You involve relevant parties and encourage feedback.</li><li>Taking the lead: You take ownership and initiative while aiming for innovation.</li><li>Communicating: You listen and speak effectively and honestly.</li><li>Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p>Technical Account Manager</p><br><br>This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.<br><br><p><b>Who We Are:</b></p><br><br><p>Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p><br><br><br><br><p><b>Job Description:</b></p><br><br><br><p><span><span>The</span><span>Account Support Manager (</span><span>ASM) is a dedicated resource to a specific customer contract and</span><span>leads</span><span>the account delivery team associated with it.</span><span>An</span><span>ASM</span><span>is responsible for</span><span>developing and</span><span>maintaining</span><span>a strong trusted relationship with their assigned customer(s), and the overall service experience provided by HPE. A</span><span>cts as a partner who manages the delivery of contracted proactive support related services and is an interface for customers in planning service improvements. The</span><span>ASM</span><span>is responsible for</span><span>monitoring</span><span>the actual service level compared with the Service Level Agreement (defined in the Statement of Work), cost of delivery, revenue growth through upselling opportunities, profitability, and contract retention.</span></span></p><br><br><br><p><b>How you will make your mark:</b></p><br><br><ul><li><p><span><span>Manages the delivery of contracted proactive support related services through the whole delivery lifecycle: Installation, Services delivery support. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Apply broad technical background and knowledge of industry trends to</span><span>operate</span><span>several critical or</span><span>high-risk</span><span>technology areas/customer groups.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Integrate portfolio knowledge and business understanding to create solutions for</span><span>customer</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Functional Lead of delivery teams in Run Phase with extensive responsibility including the steering of delivery partner and (virtual) teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Conducts Support Planning and Review Meetings to ensure customer alignment, realized value, and accelerate contractual delivery efforts.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Actively</span><span>drives</span><span>As-a-Service delivery model and growth within the existing ‘As-a-Services’ contracts.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Mentor/consult with team members, other organizations, customers, and vendors on complex issues.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Act as</span><span>trusted</span><span>advisor in the consultant role for customer and company sales teams.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Accountable for defined service deliverables for the customer.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Responsible for total customer experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Provide suggestions for operational</span><span>efficiencies</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Give inputs to operational methods and programs that may affect the business management strategy in a geographic area.</span></span></p><br><br></li></ul><br><br><p><b>About you:</b></p><br><br><ul><li><p><span><span>First Level University Degree or equivalent combination of education and experience.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>3+ years working experience in related fields.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience in leading/managing virtual teams, influential, able to work across organizational boundaries, dealing with ambiguity and setting up internal networks.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Multi-cultural</span><span>and x-region experience desired.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience in developing executive level customer relationships including</span><span>very good</span><span>negotiation,</span><span>presentation</span><span>and communication skills at executive levels.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Leading functional teams and experienced in people mentoring.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experienced in working with (global) companies across all business and IT</span><span>levels</span><span>.</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience in sales will be considered as an advantage</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Advanced knowledge of MS Office package, word, excel,</span><span>powerpoint</span><span>etc.</span> </span></p><br><br><br><p><b><span>#Li-Hybrid </span></b></p><br><br><br></li></ul><br><br><br><p><b>Additional Skills:</b></p><br><br>Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Experience (CX), Customer Feedback, Customer Lifetime Value, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements {+ 5 more}<br><br><p><b>What We Can Offer You:</b></p><br><br><p><b>Health & Wellbeing</b></p><br><br><p>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><br><br><br><p><b>Personal & Professional Development</b></p><br><br><p>We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.</p><br><br><br><p><b>Unconditional Inclusion</b></p><br><br><p>We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><br><br><br><br><p><b>Let's Stay Connected:</b></p><br><br><p><span>Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. </span></p><br><br><br><br>#bulgaria<br><br><p><b>Job:</b></p><br><br>Services<p><b>Job Level:</b></p><br><br>Specialist<br><br><p><span>HPE is an Equal Employment Opportunity/ <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Veterans/Disabled/LGBT</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> employer. We do not discriminate </span><span>on the basis of race, gender, or any other protected category,</span> <span>and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: </span>Equal Employment Opportunity<span>.</span></p><br><br><p><b><span>Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</span></b></p><br><br><br><p><span>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</span></p><br><br><br><p><b>Recruitment Fraud Alert</b></p><br><br><br><p>We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.</p><br><br><br><p>All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p><strong>I. Background and Organizational Context </strong></p><br> <br> <br> <br> <p>Under the guidance and direct supervision of the Operations Manager, the Procurement Associate provides leadership in the execution of procurement services in the Country Office (CO) ensuring their effectiveness, transparency and integrity. </p><br> <p>The Procurement Associate support staff of the Procurement Unit. S/he works in close collaboration with the operations, programme and project teams in the CO, as well as with relevant UNDP Headquarters units, for resolving complex procurement-related issues and information delivery.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration. </p><br> <br> <br> <br> <p><strong>II. Position Purpose </strong></p><br> <br> <br> <br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity. The Procurement Associate supervises and leads the support staff of the CO Procurement Unit. S/he promotes a client-focused, quality, and results-oriented approach in the Unit. </p><br> <br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues. </p><br> <br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration. </p><br> <br> <br> <br> <br> <br> III. Key Duties and Accountabilities <br> <p>1.) Ensure administration and implementation of innovative and sustainable procurement strategies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money:</p><br> <ul> <li>Full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client-oriented procurement management system.</li> <li>CO procurement business process mapping and elaboration of Standard Operating Procedures (SOPs) in procurement and leads/supervises procurement workflows in coordination with supervisor.</li> <li>Provision of research and information for the formulation and implementation of contract strategy and strategic procurement in the CO including tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions, sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies.</li> </ul> <br> <p>2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies:</p><br> <ul> <li>Review, analysis and consolidation of procurement plans for the office and projects, and monitoring their implementation.</li> <li>Organization of procurement processes including preparation and conduct of RFQ, ITBs or RFPs, and the receipt and evaluation of quotations, bids or proposals, and negotiation of certain conditions of contract in full compliance with UNDP rules and regulations.</li> <li>Review of procurement processes conducted by projects, and submissions to internal procurement review committees (CAP, RACP and ACP).</li> <li>Preparation of Purchase Orders and contracts in and outside of Quantum, and creation of vendors and buyer profiles in Quantum. </li> <li>Implementation of the internal control system which ensures Purchase Orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implementation of harmonized procurement services and analysis of new opportunities for joint procurement with UN agencies in line with the UN reform.</li> <li>Preparation of cost-recovery bills in Quantum for procurement services provided by UNDP to other Agencies.</li> </ul> <br> <p>3.) Implement a sourcing strategy and e-procurement tools to find best values in the marketplace and align purchasing strategy to project and CO goals:</p><br> <ul> <li>Development, management and updating of rosters of suppliers.</li> <li>Establishment of quality and performance measurement mechanisms and evaluation of suppliers.</li> <li>Implement e-procurement module/tools and promote their use, as applicable.</li> </ul> <br> <p>4.) Facilitate procurement knowledge building and knowledge sharing in the CO and the wider organization:</p><br> <ul> <li>Organize procurement training for operations, programme and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> <li>Preparation of cost analysis and data collection for CBO.</li> <li>Participation in design of the CBO. </li> <li>Implementation of BOS initiatives. </li> </ul> <br> <p>5.) Support implementation of the BOS 2.0 and Common Back Office (CBO) in the area of procurement:</p><br> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> <p>Supervisory/Managerial Responsibilities: The Procurement Associate supervises support staff in the Procurement Unit.</p><br> <br> IV. Requirements: <br> <p><i><strong>Education</strong></i></p><br> <ul> <li>Secondary education is required. OR</li> <li>A university bachelor’s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <p><i><strong>Experience, Knowledge and Skills</strong></i></p><br> <ul> <li>Minimum 7 years (with high school diploma) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national or international level is required. </li> <li>At least 3 years of experience in managing public sector procurement of goods and services would be an advantage. </li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and advanced knowledge of automated procurement systems as well as experience in using ERP systems is required.</li> <li>Familiarity with UNDP financial system (Quantum) is an advantage.</li> </ul> <p><i><strong>Language Requirements</strong></i></p><br> <ul> <li>Fluency in French and Arabic is required.</li> <li>Working knowledge in English is required.</li> </ul> <br> <p><strong>V. </strong><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <p><i><strong>Core : Full list of UNDP Core Competencies can be found </strong></i><i><strong>here</strong></i></p><br> <p><strong>Achieve Results</strong></p><br> LEVEL 2: Scales up solutions and simplify processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2: Offers new ideas/open to new approaches, demonstrates systemic/integrated thinking <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2: Goes outside comfort zone, learns from others and supports their learning <br> <p><strong>Adapt with Agility </strong></p><br> LEVEL 2: Adapts processes/approaches to new situations, involves others in change process <br> <strong>Act with Determination </strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2: Is facilitator/integrator, brings people together, builds/maintains coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2: Facilitates conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management </strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated site. </p><br> <p><i><strong>Cross-Functional & Technical competencies (insert up to 7 competencies) </strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Management </strong></i> <p>Customer</p><br> <p>Satisfaction/Client</p><br> <p>Management </p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Ability to identify and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services </li> </ul> <br> <i><strong>Procurement </strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability </li> </ul> <br> <i><strong>Procurement </strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> <br> <i><strong>Procurement </strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <p>I<strong>V. Keywords</strong></p><br> <br> <ul> <li>Planning and Organization</li> <li>Team work</li> <li>Results and quality oriented</li> <li>Public Sector Procurement and Sourcing</li> <li>Purchase order and contract monitoring</li> <li>Best value for money</li> </ul> <br> <p><strong>Equal opportunity</strong></p><br> <br> <br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>
<h2 class="h5">Job description</h2>
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About the job Ingénieur Solutions Junior - TBML
<p>L'Ingénieur(e) Solutions Junior participe à la mise en œuvre de notre solution TBML chez nos clients internationaux : préparation des environnements, intégration des données, tests, mise en production et accompagnement des utilisateurs. Le poste combine des dimensions techniques, fonctionnelles et relationnelles, en lien direct avec les clients, en français et en anglais, et en collaboration étroite avec nos équipes Produit, R&D, QA et DevOps.</p><br>
<p><strong><br>À propos de Vneuron et de Reis RCS</strong></p><br>
<p><strong>Vneuron</strong> est une entreprise RegTech de premier plan, spécialisée dans la transformation de la conformité en matière de lutte contre la criminalité financière. Sa solution avancée, <strong>Reis RCS</strong>, optimise la gestion des risques, le filtrage AML et sanctions, et assure la conformité grâce à une supervision en temps réel, une détection des risques par IA et une gestion intégrée des dossiers.</p><br>
<p>En 2025, Vneuron a été reconnue parmi les <strong>Top Innovators du FinCrimeTech50</strong>, a remporté le prix de la <strong>Meilleure solution de Compliance as a Service</strong> aux <strong>RegTech Insight Awards Europe</strong>, et figure dans l'<strong>AIFinTech100 2025</strong>. Elle est également distinguée pour la quatrième année consécutive dans le <strong>RegTech100</strong>.</p><br>
<p>Chez Vneuron, nous construisons l'avenir de la conformité financière.</p><br>
<p><strong>Notre culture et nos valeurs</strong></p><br>
<p>Chez Vneuron, le développement de notre équipe est au cœur de nos priorités. Nous offrons un <strong>environnement de travail agréable et confortable</strong>, au sein d'une organisation <strong>collaborative</strong> et à structure <strong>plate</strong>, avec un management accessible et impliqué.</p><br>
<p>Nous sommes portés par une équipe <strong>jeune</strong>, passionnée et engagée, où règnent le respect et l'esprit de partage. Vous évoluerez aux côtés d'<strong>experts chevronnés</strong> qui vous accompagneront dans le développement de votre carrière, tant sur le plan technique que personnel.</p><br>
<p>Notre ambition est de diffuser nos technologies innovantes à l'échelle mondiale pour contribuer à un impact positif durable.</p><br>
<p>Parce que nous croyons que chaque personne est unique et précieuse, nous valorisons l'<strong>écoute active de vos idées et propositions</strong>. Vous jouerez un rôle essentiel dans la réalisation de nos prochaines étapes stratégiques.</p><br>
<p><strong><br>Missions principales</strong></p><br>
<ul><li>Installer, configurer et déployer la solution TBML dans différents environnements : cloud, on-premise, test et production</li><li>Préparer les environnements et vérifier les prérequis techniques avant chaque installation</li><li>Participer à l'intégration des données, documents et flux Trade Finance provenant des systèmes clients</li><li>Configurer les différents composants de la solution, les référentiels et les scénarios de détection selon les besoins du projet</li><li>Contrôler la qualité et la cohérence des données intégrées dans la plateforme</li><li>Réaliser les tests techniques et fonctionnels, les sanity checks et les validations avant mise en production</li><li><span>Diagnostiquer et résoudre les problèmes liés à l'installation, à la configuration, aux données ou aux environnements</span></li><li>Participer aux ateliers de cadrage, démonstrations, recettes et réunions de suivi avec les clients</li><li>Présenter clairement l'état d'avancement, les résultats obtenus, les difficultés rencontrées et les prochaines étapes</li><li>Accompagner les utilisateurs dans la prise en main de la solution et répondre à leurs questions fonctionnelles ou techniques</li><li>Assurer le suivi des demandes et incidents clients jusqu'à leur résolution</li><li>Recueillir les retours des utilisateurs et les transmettre de manière structurée aux équipes Produit et R&D</li><li>Rédiger et maintenir les procédures d'installation, guides de configuration, comptes rendus et documents d'exploitation</li></ul> <p><strong>Profil & compétences</strong></p><br>
<ul><li>Diplôme d'ingénieur en informatique, systèmes d'information, data ou domaine équivalent</li><li>Première expérience, stage ou projet significatif en développement, intégration, support applicatif ou mise en œuvre de solutions logicielles</li><li>Bonnes bases en Linux, Docker, bases de données, SQL et applications web</li><li>Aisance avérée avec les outils d'IA</li><li>Connaissances en Java, Spring Boot, Angular, PostgreSQL, Elasticsearch ou technologies similaires appréciées</li><li>Capacité à comprendre rapidement une architecture technique, des flux de données et des problématiques fonctionnelles</li><li>Très bon niveau de français et d'anglais, à l'écrit comme à l'oral</li><li>Aisance pour échanger avec des interlocuteurs techniques et métiers<br>Capacité à expliquer simplement un sujet technique, à poser les bonnes questions et à reformuler un besoin client</li><li>Esprit d'analyse, curiosité, rigueur et sens des responsabilités</li><li>Autonomie, polyvalence et capacité à intervenir sur des sujets variés</li><li>Disponibilité ponctuelle pour accompagner des mises en production ou des déplacements chez les clients</li></ul> <p><strong>Ce que nous recherchons</strong></p><br>
<p>Nous recherchons avant tout une personne <strong>polyvalente</strong>, capable de comprendre un besoin client, de prendre en main une solution technique, d'intégrer des données, de participer à un déploiement et d'investiguer les éventuels problèmes.</p><br>
<p>Le poste nécessite également une bonne <strong>qualité de communication</strong> : savoir écouter, expliquer, rassurer, rendre compte de l'avancement et maintenir une relation professionnelle avec le client tout au long du projet.</p><br>
<p>Une connaissance de l'<strong>AML</strong>, du <strong>Trade Finance</strong> ou du <strong>TBML</strong> est un plus, mais n'est pas obligatoire. Une formation fonctionnelle et technique à la solution sera assurée.</p><br>
<p><strong><br>Avantages</strong></p><br>
<ul><li>L'opportunité d'évoluer dans des environnements stimulants et de contribuer à un impact positif à l'échelle mondiale.</li><li>Perspectives de développement de carrière.</li><li>Avantages santé et bien-être pour vous et votre famille.</li><li>Un environnement de travail agréable et évolutif, favorisant l'épanouissement personnel et professionnel.</li><li>Des conditions optimales pour vous permettre de vous concentrer sur ce que vous aimez faire.</li><li>Une équipe soudée, fondée sur le respect, le partage et la passion du métier.</li><li>Une politique d'égalité des chances, sans distinction de genre, de religion ou de culture.</li></ul> <p><strong>Prochaine étape</strong></p><br>
<p>Si vous avez l'ambition de dynamiser votre carrière à travers de nouveaux défis, tout en valorisant votre potentiel et votre soif permanente d'apprentissage, ce poste est fait pour vous.</p><br> <p><strong>Postulez dès maintenant</strong> et devenez le prochain <strong>Spark</strong> !</p><br>
<p>Suivez-nous sur LinkedIn pour en savoir plus sur l'équipe Spark et nos solutions Spark.</p><br>
<p>Nous serons ravis de vous rencontrer et de vous fournir davantage d'informations.</p><br> <br>
<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>All NRC employees are expected to work in accordance with the organisation s values. To be dedicated , innovative , inclusive and accountabl e are attitudes and believes that shall guide our actions and relationships. NRC has a commitment to safety and wellbeing and together we build a positive working culture to feel valued, empowered, supported, safe and have a sense of belonging. NRC does not tolerate employees exploiting or abusing people and has zero tolerance to inaction. Background The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping displaced and conflict-affected people in over 40 countries. NRC s Information, Counselling and Legal Assistance (ICLA) Core Competency provides legal protection services, including information, counselling, and legal assistance, to enable people to claim their rights and access remedies. In Libya, ongoing conflict and institutional fragility have created serious barriers to accessing legal documentation, services, and rights for displaced and conflict-affected populations. Traditionally, ICLA delivers legal information through face-to-face group information sessions (GIS) and community outreach. Globally and since 2018, NRC has been implementing a digital transformation journey to complement these methods, with the development of Kobli a modular digital platform offering a legal information portal, user accounts, document storage, and case management tools. NRC in Libya launched an information portal, DaliLy, to provide timely, accurate, and accessible legal information to these populations, complementing in-person services, and is looking at a Digital Transformation Coordinator to support the management, update and development of the platform, as well as supporting reporting and learning processes. Roles and responsibilities The ICLA Digital Transformation Coordinator will contribute to transform the way NRC provides its legal aid services, through the development and deployment of digital solutions. The ICLA Digital Transformation Coordinator will be responsible for coordinating the management, update and development of the existing digital platform with technical team members and legal consultants. They will support the design, piloting and roll out of digital solutions, in particular the DaliLy platform and other contents related to Libya portfolio placed in other NRC Kobli platforms. They will ensure that reporting on outputs and outcomes is efficient and that learning from the field teams, partners and users are documented and used to strengthen NRC s approach to digitalisation. Generic Responsibilities: Promote and share ideas for improvement and necessary changes in the activities, in relation to digitalisation initiatives Ensure capacity building of project staff and transfer key skills related to digitalisation Support ICLA Specialist in collaboration with the ICLA Global Digital Project Manager to develop and execute ICLA's vision for digital transformation Collaborate with Global ICLA team in Head Office to ensure alignment with global digital guidelines for ICLA. Coordinate and manage digital ICLA initiatives Support learning and development of staff on digital initiatives Compliance and adherence to NRC policies, guidance and procedures Specific responsibilities: Oversee the ICLA Libya Digital transformation initiatives Lead the implementation of DaliLy (Libya Kobli Platform), the ICLA digital platform pilot and its further development and roll out Engage with relevant NRC staff at global, regional, national and field level in the project to ensure participation and continuous feedback Coordinate legal content management, development, update and publication for the digital platform Coordinate the development and roll out of the user portal and the legal case management component with field teams (as applicable) Support the transition from current ICLA database to legal case management platform (as applicable) Coordinate training opportunities for ICLA staff and users of the digital tools Build adequate technical capacity for a sustainable use of digital modalities for legal services provision Oversee marketing approaches for DaliLy advertisement Ensure proper reporting of outputs and outcomes related to the use of information platform and other digital features as applicable Support NRC in monitoring and evaluating the use of digital modalities Coordinate activities closely with the Global ICLA Digital advisers to report on progress and ensure alignment of policies. Share experience and lessons learned with other country offices in collaboration with Global ICLA Digital Adviser and the ICLA Specialist Ensure compliance with and adherence to NRC policies and procedures, especially in relation to data protection Contribute to the identification of possible collaboration opportunities with other actors (humanitarian, private sector, academia, donors), representing NRC in relevant forums and leading promotion initiatives linked to the project. Provide regular progress reports to the line manager and related senior management at CO and global level Ensure all digital transformation solution abide with Safe and Inclusive Programming (SIP) principles, as per the Digital ICLA Safe and Inclusive programming Guide Any other tasks as delegated by the line managers Critical interfaces ICLA Specialist ICLA National and filed Team members, particularly ICLA project manager, technical legal officer and legal consultants ICLA Digital Global advisers ICT department colleagues MEL teams Communications department SIP advisers and focal points</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree in Information Technology, Marketing, Digital Communications, or related field. Proven experience in managing digital communication, marketing, or engagement projects in complex contexts Experience working with content management systems (CMS) and digital engagement tools Demonstrated ability to design and deliver multimedia content (e.g., videos, infographics, blogs) and lead digital marketing campaigns Familiarity with monitoring, evaluation, and learning processes Fluent in English and Arabic Knowledge of the Libyan context Strong understanding of humanitarian or legal aid programmes. Experience working in INGOs is an asset Knowledge of cloud and SaaS solutions, particularly CRM's such as Salesforce and MS Dynamics is an asset Understanding and experience in conducting and applying human-centered design processes, using Design Thinking methodologies for the development of solutions, working in collaboration with teams, relevant entities and project participants. Previous experience in working in complex and volatile contexts Behavioural competencies Planning and delivering results Working with people Analysing Act with integrity Empower people Deliver results</p><p></p></section>
<h2 class="h5">Job description</h2>
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<br><p><strong>Head of SL BOS – Algeria, Tunisia & Libya </strong></p><br><br><p>Ericsson is looking for a Head of Service Line BOS – Algeria, Tunisia & Libya as a key role responsible for BOS Engagements and Service Delivery / managed operations in the designated accounts under CU ENA </p><br><br><p>This role will be reporting to the Head of SL BOS of CU ENA and will be part of EMEA SL BOS, and CU ENA CSS (Cloud Software & Services) teams </p><br><br><p>This role, you will be responsible for Presales , Service Delivery, ADM and ITMS for multi accounts under Algeria, Tunisia & Libya and will take responsibility to enable growth and delivery excellence of the BOS business in the assigned multi accounts under SL BOS ENA Head. </p><br><br><p>You will also take material role in the farming business growth, ensuring management of the farming business across the relevant accounts, accurate financial forecast, reporting and engagement with the relevant CU members, delivery, solutioning teams & other stakeholders to ensure growth of BOS business in the designated accounts, and to allow proactive approach to bridge revenue gaps and over achieve related KPIs. </p><br><br><p>It’s important that you ensure excellence in line with the best practices, quality mandates and profitability targets and securing best customer experience. </p><br><br><p>You will be working closely with the CU CSS teams; Domain Sales Managers and Head of Service Deliveries, and with the delivery and solution teams assigned to the respective accounts under BOS ENA coverage, CSS Operations with full adherence to process, tools, and methods, with accountability on the defined key performance indicators and inline of the clearly set financial ambition. </p><br><br><p><strong>What you will do: </strong></p><br><br><ul><li><p>Team management: managing the team assigned to SI/ADM/ITMS in the multi accounts you are assigned to </p><br><br></li></ul><br><ul><li><p>Interact with Customer Fulfilment Responsible and Customer Solution Responsible (Core 2) to manage the growth accounts and manage Forecast and related activities with accountability on relevant KPIs (financial) </p><br><br></li></ul><br><ul><li><p>Enabling the business growth within the existing customer base and focusing on delivering business value </p><br><br></li></ul><br><ul><li><p>Instil a culture for add on sales and customer value maximization. </p><br><br></li></ul><br><ul><li><p>Drive autonomous Operations, AI and data analytics adoption and Maturity of Operations and ADM, instil innovation culture and leverage technology to transform and revive the MSIT and SI role </p><br><br></li></ul><br><ul><li><p>Responsible for the planning and delivery of ITMS and ADM and supporting MSCOO(s) for any outsourced IT operations within the allocated accounts </p><br><br></li></ul><br><ul><li><p>Responsible for the planning and delivery of SI projects and supporting HOSD(s) for the smooth delivery of the projects within the allocated accounts </p><br><br></li></ul><br><ul><li><p>Ensure SI, ITMS and ADM Execution Excellence with adherence to Service Delivery Tools, Process and Methods including Change Control approval, and managing overall Governance. </p><br><br></li></ul><br><ul><li><p>Drive Digital transformation programs </p><br><br></li></ul><br><ul><li><p>Services Profitability Improvement focus through cost control, quality adherence, and Automation. </p><br><br></li></ul><br><ul><li><p>Set Individual Performance Goals and Development goals for every team member in the assigned accounts & follow up on Individual Performance Goals regularly with individual team members and set performance improvement plan when necessary. </p><br><br></li></ul><br><ul><li><p>Take accountability of the Overall Absorption and the Utilization/Billability of the assigned multi accounts in line with the Organizational targets. </p><br><br></li></ul><br><ul><li><p>Single Point of Contact/Escalation for the any BOS business for the assigned accounts </p><br><br></li></ul><br><ul><li><p>Ensures full adherence with Service Delivery Tools, Process and Methods and this includes and not limited to Maximize Asset Usage, Delivery Model Adherence, TGx Process Adherence, Proper FAS Creation & PCODE reporting adherence, Project Financial Hygiene, Project Documentation Structure and continuous updates, Adherence to Change Control, Execute on L0/L1/L2 Governance (Watch-list) and ensures preparation for L3 Governance, Cost of Poor Quality Tracker, Delay Tracker, Issues/CSR Trackers, Knowledge Sharing, Lessons Learnt, Reuse </p><br><br></li></ul><br><ul><li><p>Responsible to deliver Financial and Demand Forecast/Landing for designated accounts: Resource Demand/Fulfilment Forecast, Financial Forecast (Quarter and yearly) in alignment with the CU CSS, Quarterly Financial Landing in alignment with CU gulf </p><br><br></li></ul><br><ul><li><p>Ensures Delivery Excellence: LNA Adherence and Quality Mandate, Reduction and closure of relevant CSRs </p><br><br></li></ul><br><ul><li><p>Ensure CPEs are sent on Time and with clear accountability on the customer satisfaction. </p><br><br></li></ul><br> <br><p><span><span><strong>*This position will be either located Tunisia, Algeria or Libya</strong></span></span></p><br><br><p><span><span><strong>Why join Ericsson?</strong></span></span></p><br><br><p><span><span>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong></span></span></p><br><br><p><span><span>Click Here to find all you need to know about what our typical hiring process looks like.</span></span></p><br><br><p><span><span>Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</span></span></p><br><br><p><span><span><strong>Req ID:</strong> 776878 </span></span></p><br><br><br> </div>