وظائف مدخل بيانات في تونس
٥٤٤ وظائف شاغرة
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>- Monitors continuously the local economical, technical & social market trends for the assigned categories, sub-categories and suppliers (market surveys)<br> </p> <p>- Supports implementation of a worldwide category (sub-category strategy)<br> </p> <p>- Develops a country category, sub-category strategy in coordination and alignment with global category managers<br> </p> <p>- Performs internal / external analysis of respective categories, and organizes research on the market for alternatives in terms of potential suppliers/ prices/ products / services and in alignment with the respective category manager<br> </p> <p>- Identifies and initiates savings potential and improvement-opportunities (e.g. VA/VE and localization ideas in alignment with the respective category manager)<br> </p> <p>- Ensures a compliant supplier selection, release process, as well as preparation for the awarding and decision process according to defined thresholds and in alignment with the respective category manager<br> </p> <p>- Conducts relevant supplier contracts of complexity (e.g. Framework Agreement, Service Level Agreement, Quality Assurance Agreement) in close collaboration with legal department and respective country plants and in alignment with the respective category manager<br> </p> <p>- Ensures the publication of the negotiation results within the organization and purchasing network<br> </p> <p>- Performs complex national RfQs negotiations according to strategic framework based on purchase request and tender books of internal requestor and in alignment with the respective category manager<br> </p> <p>- Organizes regular coordination and review meetings with the relevant internal stakeholders to increase customer satisfaction<br> </p> <p>- Verifies monthly purchasing reporting and track it in the respective tools<br> </p> <p>- Executes and implements solutions for supplier escalations, especially for delivery delays and allocations to safeguard indirect material and services supplies and in alignment with the respective category manager<br> </p> <p>- Recovers non-conformance and non-performance costs from supplier (in escalation)<br> </p> <p>- Pushing suppliers to provide all required information for our business upon due time (e.g. warranty issues, potential delivery delays)<br> </p> <p>- Monitors suppliers contract adherence and validity continuously together with the internal contract, demand requestor and implements measures to solve deviations<br> </p> <p>- Meets strategic national suppliers regularly to exchange information and tackling actual topics, including regular on-site visits at the suppliers, technology know-how, and shares the result with the respective category manager<br> </p> <p>- Documents and archives all data in a process conform and auditable way<br> </p> <p>- Supports other purchasing organizations within aligned categories if requested<br> </p> <p>- Prepares addendums to update contracts according to newly negotiated conditions</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>Master s degree in Purchasing, Supply Chain, Business, or Engineering</li> <li>Minimum 2 years of experience in a similar field</li> <li>Strong understanding of the NPP process (Sourcing, RFQ, Negotiation, and Contracting)</li> <li>Knowledge of local and international supplier markets</li> <li>Basic legal knowledge (contracts, clauses, Incoterms)</li> </ul><p></p></section>
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Company Description<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>Leads Test Technology org unit</p><br><p>- Manages and supervises the Test Technology org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Test Technology on plant level<br></p><br><p>- Ensures the implementation of LEONI Operating System in Production Facility<br></p><br><p>- Ensures that activities within the test technology area are conducted in a timely manner to the defined standards<br></p><br><p>- Drives improvement initiatives regarding the test technology area</p><br><br><br>Qualifications and Experience<p>• Education Level : Technical University Degree.<br></p><br><p>• Language: English & French .<br></p><br><p>• Experience : Min 5 years in a relevant field.<br></p><br><p>• Communication .<br></p><br><p>• Social & intercultural sensitivity .<br></p><br><p>• Change management .<br></p><br><p>• Target & result orientation .<br></p><br><p>• Motivation & resilience .<br></p><br><p>• Self-organization .<br></p><br><p>• Conflict management .<br></p><br><p>• Teamwork .</p><br><br> </div>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<ul><li>Administer and maintain <strong>Microsoft SCCM </strong>infrastructure</li><li>Manage and support <strong>Microsoft Intune</strong> and endpoint management solutions</li><li>Configure and maintain <strong>Active Directory</strong>, Group Policies, and Microsoft Entra ID (Azure AD)</li><li>Administer <strong>Microsoft Exchange Online</strong> mailboxes, mail flow, distribution groups, and security policies</li><li>Manage and support <strong>SharePoint Online</strong> sites, permissions, and collaboration services</li><li>Administer and troubleshoot <strong>Microsoft Teams</strong> environments, policies, meetings, and voice/collaboration features</li><li>Handle endpoint provisioning, deployment, patching, and compliance management</li><li>Support Windows 10/11 device lifecycle management</li><li>Resolve incidents, service requests, and escalations related to workplace technologies</li><li>Deploy software packages, updates, and security configurations</li><li>Monitor endpoint health, Microsoft 365 services, and compliance status</li><li>Troubleshoot complex desktop, collaboration, and infrastructure-related issues</li><li>Collaborate with infrastructure, security, and support teams</li><li>Create and maintain technical documentation and operational procedures</li><li>Participate in workplace modernization and automation initiatives using PowerShell and Microsoft . technologies .</li></ul><br><br>Qualifications and Experience<ul><li>Strong experience with:<ul><li>Microsoft SCCM</li><li>Microsoft Intune</li><li>Active Directory & Group Policy</li><li>Microsoft Exchange Online</li><li>SharePoint Online</li><li>Microsoft Teams Administration</li><li>Windows 10/11 Administration</li><li>Endpoint Management & Device Compliance</li></ul></li><li>Knowledge of:<ul><li>Microsoft Entra ID / Azure AD</li><li>PowerShell scripting</li><li>Microsoft 365 administration</li><li>ITIL processes and incident management</li></ul></li><li>Experience troubleshooting enterprise collaboration and endpoint issues</li><li>Understanding of security best practices and endpoint hardening</li><li>Strong analytical, communication, and teamwork skills</li><li>Ability to work independently and manage priorities effectively</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >1) </font></font><u><font dir="auto" ><font dir="auto" >Development and strengthening of the logistical capacities and skills of the programs</font></font></u></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Contribute to the development and deployment of logistics standards including LINK</font></font></li>
<li><font dir="auto" ><font dir="auto" >Acts as a coach for logistics managers and supports programs in resolving problems. </font></font></li>
<li><font dir="auto" ><font dir="auto" >Facilitating regular training sessions (Headquarters and programs) through the management of a community of practice</font></font></li>
<li><font dir="auto" ><font dir="auto" > to assess whether the skills required of logistics managers meet expectations.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Contribute to the dissemination of donor compliance rules (under the authority of the DFI)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Contribute to the recruitment of logistics managers</font></font></li>
</ul>
<p><font dir="auto" ><font dir="auto" >2) </font></font><u><font dir="auto" ><font dir="auto" >Strategy and management</font></font></u></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Support the Regional/Country Logistics Manager (RLM/CLM) in monitoring the logistics risk mapping of the countries in their portfolio and assist them in developing corrective and mitigation action plans.</font></font></li>
<li><font dir="auto" ><font dir="auto" >To carry out logistical diagnostic missions when necessary, which may lead to alerts.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Support and advise the RLM/CLM in the development of the Logistics Strategy, the Operational Strategy, the related logistics action plans by program, and the associated indicators (ensures the relevance of the indicators put in place)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Based on the program's logistics dashboard (indicators from the Operational Strategy and indicators common to all programs), identify any deviations and discrepancies from the set objectives. Analyze the data contained in the tools and support the RLM/CLM in identifying and managing corrective actions and communicate the results to the Program Director (N+1).</font></font></li>
</ul>
<p><font dir="auto" ><font dir="auto" >3) </font></font><u><font dir="auto" ><font dir="auto" >Compliance monitoring and program optimization (control round)</font></font></u></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Collect key performance indicators and provide analyses to programs and geographical management.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Analyze the logistical risks of the programs (fraud, theft/embezzlement, corruption, non-compliance, favoritism, accidents)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Alert the Logistics Director or other relevant departments in case of discrepancies and recommend corrective measures.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure follow-up on the logistics department's action plan.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure an adequate control mechanism for supply management programs</font></font></li>
<li><font dir="auto" ><font dir="auto" >Conduct regular audits/logistics quality checks on programs and in case of identified problems.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ensure supplier screening</font></font></li>
<li><font dir="auto" ><font dir="auto" >Is in charge of monitoring and processing alerts "logistics fraud, diversion and material theft" within his area of intervention as a business reference.</font></font></li>
</ul>
<p><font dir="auto" ><font dir="auto" >4) </font></font><u><font dir="auto" ><font dir="auto" >Standards and Accountability</font></font></u></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Participate in the instruction and production of logistics frameworks and, if necessary, their revision.</font></font></li>
<li><font dir="auto" ><font dir="auto" >May be responsible for the deployment and contextualization of logistics projects within their scope based on the framework provided by the logistics director, lead the deployment with the RLM/CLM on the program and ensure follow-up and adherence to established schedules.</font></font></li>
<li><font dir="auto" ><font dir="auto" >Advise the RLM/CLM on the program's organizational chart and team composition in relation to HI's organizational standards (professional streams, classification, organizational principles)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Advise the RLM/CLM on the application and respect of logistics policy and standards and ensure their proper </font></font></li></ul><ul>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have at least 2 years of experience in a logistics coordination/management or similar role in the field of emergency or post-emergency aid;</font></font></p>
<p><font dir="auto" ><font dir="auto" >You have experience in emergency situations</font></font></p>
<p><font dir="auto" ><font dir="auto" >You have experience in developing humanitarian intervention strategies</font></font></p>
<p><font dir="auto" ><font dir="auto" >You are able to work remotely, including with regard to capacity building and deployment;</font></font></p>
<p><font dir="auto" ><font dir="auto" >You have excellent interpersonal skills, are organized, and a good teacher.</font></font></p>
<p><font dir="auto" ><font dir="auto" >You have a perfect command of French and English.</font></font></p><p></p></section>
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<span><br>POSITION SUMMARY<br>Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><strong>Job Title: </strong>Goldstar Customer Support Agent – EU (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to: </strong>Contact Centre Operations Supervisor</span> <br> <p><span><strong>Overview of Role:</strong></span></p><br> <p><span>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams.</span></p><br> <p><span>This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br> <p><span><strong>Customer Support & Communication</strong></span></p><br> <ul> <li><span>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</span></li> <li><span>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</span></li> <li><span>Proactively communicate updates and manage customer expectations throughout the order process.</span></li> </ul> <p><span><strong>Pre-Order Support</strong></span></p><br> <ul> <li><span>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</span></li> <li><span>Support customers and sales teams with product selection, vision boards, and other sales tools.</span></li> <li><span>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</span></li> </ul> <p><span><strong>Post-Order Support</strong></span></p><br> <ul> <li><span>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</span></li> <li><span>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</span></li> <li><span>Create redo orders, production requests, and factory back orders where required.</span></li> </ul> <p><span><strong>Issue Resolution & Escalation Management</strong></span></p><br> <ul> <li><span>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</span></li> <li><span>Process credit memos and coordinate corrective actions where necessary.</span></li> <li><span>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</span></li> </ul> <p><span><strong>Cross-Functional Collaboration</strong></span></p><br> <ul> <li><span>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</span></li> <li><span>Support internal teams with API inquiries, website registration, and system-related processes when needed.</span></li> </ul> <p><span><strong>Administration & Performance</strong></span></p><br> <ul> <li><span>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</span></li> <li><span>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</span></li> <li><span>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</span></li> </ul> <p><span><strong>Additional Duties</strong></span></p><br> <ul> <li><span>Comply with all company policies, procedures, and safety regulations.</span></li> <li><span>Maintain a clean and organized work environment.</span></li> <li><span>Support additional tasks and projects as required by management.</span></li> <li><span>Must be available to handle inbound and outbound communications (internal and external).</span></li> </ul> <br> <span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <p><span><strong>Experience</strong></span></p><br> <ul> <li><span>Previous experience in a customer service or sales role is essential.</span></li> <li><span>Experience in a B2B environment is an advantage.</span></li> <li><span>Experience in the promotional products industry is a plus but not required.</span></li> </ul> <p><span><strong>Skills & Competencies</strong></span></p><br> <ul> <li><span><strong>Languages </strong>– Native-level or near-native <strong>English </strong>language skills are required, particularly in <strong>spoken communication</strong>, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in <strong>English </strong>are also essential</span></li> <li><span>Strong customer service mindset with excellent communication and interpersonal skills.</span></li> <li><span>Strong problem-solving skills and ability to make decisions quickly under pressure.</span></li> <li><span>Excellent attention to detail and a high level of accuracy.</span></li> <li><span>Strong organizational and time management skills with the ability to prioritize effectively.</span></li> <li><span>Ability to work with urgency in a fast-paced and dynamic environment.</span></li> <li><span>Team player with the ability to collaborate cross-functionally.</span></li> <li><span>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Equal opportunity employer</u></strong></span></p><br> <p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span></p><br> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <br><br> </div>
<p>EY brings together nearly PHONE_NUMBER associates and employees worldwide in over 154 countries. Thanks to this network, whose level of integration and international scale are guarantees of the same excellence everywhere in the world, EY strengthens its position as a global leader in Audit, Consulting, Transactions, Taxation, and Law.</p><p>We grow talent so that, together, they support organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.</p><p>As part of the development of our consulting activities in FAAS & Risk Insurance, we are looking for Senior Consultants to support our clients in the insurance sector in Tunisia and internationally. You will be involved in high value-added issues related to accounting, financial reporting, and risk management, particularly around IFRS standards, financial statement reliability, internal control system evaluation, and the optimization of financial and regulatory processes. This position also offers a managerial dimension, with the coordination of work, supervision of junior consultants, and direct interaction with clients.</p><p>Depending on your seniority level, you will be responsible for:</p><ul><li>Conducting in-depth accounting analyses and contributing to the production and reliability of financial statements (local and IFRS standards, particularly IFRS 17 / IFRS 9).</li><li>Evaluating internal control systems related to financial processes (closing, reporting, technical provisions, reinsurance, etc.).</li><li>Identifying and analyzing financial and operational risks, and proposing improvement recommendations.</li><li>Participating in the review and optimization of accounting and reporting processes (quality, deadlines, regulatory compliance).</li><li>Producing technical deliverables (accounting memos, internal control diagnostics, regulatory impact analyses, recommendations, etc.).</li><li>Planning and coordinating mission work, ensuring compliance with deadlines, quality, and budgets.</li><li>Supervising, coaching, and supporting junior consultants (task allocation, deliverable review, skills development).</li><li>Ensuring operational client relations (leading meetings, presenting conclusions, managing requests).</li></ul><p><strong>Desired Candidate Profile</strong></p><p><b>Your profile:</b></p><ul><li>Master's degree (Bac+5) in accounting, finance, or equivalent.</li><li>A specialization in insurance, internal control, or risk management is a plus.</li><li>Minimum of 3 years of experience in audit, financial consulting, or internal control within the insurance sector.</li><li>Exposure to IFRS 17, Solvency II, regulatory reporting, or finance transformation projects is a significant asset.</li><li>Good knowledge of the insurance sector.</li><li>Mastery of accounting and financial principles applicable to insurance companies.</li><li>Knowledge of IFRS standards, particularly IFRS 17 and IFRS 9.</li><li>Ability to analyze financial and operational data.</li><li>Advanced mastery of Excel and PowerPoint.</li><li>Knowledge of BI tools, Power BI, SQL, or consolidation/reporting tools is a plus.</li><li>Excellent written and oral communication skills in French and English.</li><li>Good ability to write technical notes and mission reports.</li><li>Analytical and synthesis skills.</li><li>Rigor and organizational skills.</li><li>Ability to manage multiple priorities simultaneously.</li><li>Autonomy in work execution.</li><li>Excellent communication and interaction skills with various stakeholders.</li><li>Team spirit and ability to mentor junior profiles.</li><li>Adaptability in a demanding and evolving environment.</li></ul>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Related work experience is preferred.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Participates in all Project meetings, co-ordinates and drives the plant/country related allocated tasks (GW20 to GW70)<br></p><br><p>- Represents the interests of the Plant/country (be the voice), balances this with the interests of the Project and communicates relevant information to relevant stakeholders from Plant/Country <br></p><br><p>- Sets up the Launch team with regular team meetings in Plant/Country and ensure sufficient resource planning for the team <br></p><br><p>- Reports the status of the Work packages and deliverables to Project Manager using the project management software and prepares required documentation for milestone, gate reviews and project reports<br></p><br><p>- Raises and follows up on the release of PAMs including tracking of the available, needed and spent Capex<br></p><br><p>- Tracks and updates the Equipment planning together with the responsible team members in the Launch Team<br></p><br><p>- Plans and co-ordinates all activities required for the samples (A, B,C and D)<br></p><br><p>- Prepares an operational concept based on department concepts<br></p><br><p>- Leads the creation of the Detailed ramp up plan by considering the requirements from the Customer and the inputs from all the Project team members<br></p><br><p>- Plans and co-ordinates the Run@rate, reports on the findings and drives the implementation of corrective actions on time<br></p><br><p>- Monitors & reports on the Rampup and KPIs (plant related P&L lines, e.g. variable and fixed costs in the plant, quality performance, delivery performance) and drives the implementation of corrective actions<br></p><br><p>- Identifies risks and opportunities, defines and carries out measures to manage those in direct project environment.<br></p><br><p>- Collects and share the Lessons Learned with the Launch team and have reviews on a continuous basis <br></p><br><p>- Leads delegated project related responsibilities for activities prior to GW20 and after GW70<br></p><br><p>- Supports the central team in defining the new/update to the standard</p><br><br><br>Qualifications and Experience<p><strong>Education : </strong>University Degree</p><br><p><strong>Experience : </strong>Min 5 years in a relevant field</p><br><p><strong>Languages</strong><strong> :</strong>Frensh andEnglish</p><br><p><strong>Functional / Professional : </strong> - Project Coordination - Wiring Systems - Financial Reporting - Communications Management - Crisis Management - Project Management Tools - Relationship Management - Project Issues Management - Cost optimization - Change Management</p><br><p><strong>Method : </strong> - Planning - Escalation Procedures - Meeting Management - Presentation Skills - Project Management - Problem Solving Techniques - Confidentiality - Problem Solving Techniques</p><br><br> </div>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth .<br></p><br><p>Functional accountability for Operations Quality on shift level<br></p><br><p>- Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive)<br></p><br><p>- Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs<br></p><br><p>- Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p><br><br><br>Qualifications and Experience<ul><li>Education Level: University Degree in Scientific field</li><li>Experience: Min 3 years in Quality Mangement</li><li>Language: Fluent English</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><br> </div>
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Description de l'entreprise<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Description du poste<p>- Supports leaders in designing the employee strategy for their respective area of responsibility<br></p><br><p>- Acts as HR Business Partner to assigned area of responsibility in HR related matters<br></p><br><p>- Acts as an interface to all HR departments for HR-related topics<br></p><br><p>- Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs<br></p><br><p>- Supports strategic workforce planning<br></p><br><p>- Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary<br></p><br><p>- Transmits future staffing requirements to HR Recruiting for further processing<br></p><br><p>- Communicates and coordinates HR related topics for the respective leader or area<br></p><br><p>- Supports the talent management and successor planning<br></p><br><p>- Supports the leader within the salary change process and with personnel development measures<br></p><br><p>- Submits exit support for further execution<br></p><br><p>- Coaches and consults the respective leaders on leadership, competency management and team development<br></p><br><p>- Supports the valuation of future business needs and consults on HR related measures<br></p><br><p>- Supports deployment of HR processes and guidelines </p><br><br><br>Qualifications et Expérience<ul><li><strong>Level of Education:</strong> University Degree</li><li><strong>Branch Of Study:</strong> Management / Human Resources / Marketing / Communication / Commerce</li><li><strong>Experience :</strong> 1 year in the automotive industry is appreciated</li><li>Language : French & English</li><li><strong>Social competences:</strong> Communication /Social & intercultural sensitivity / Change management /Target & result orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competence :</strong> Assessment centers Candidate testing / interview techniques/ Employee onboarding/ Executive Search/ Job analysis/ Job Fairs/ Recruitement design, planning and management</li></ul><br> </div>
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<b>Position:</b>Product Manager<br><b>Job Description:</b><p><b>What You’ll Be Doing: </b></p><br><br><ul><li><p>Responsible for the analysis of market trends, supplier performance, internal developments and objectives to facilitate ongoing development of Arrow's adder and quoting strategy.</p><br><br></li><li><p>Facilitate interaction and feedback from segment managers, product specialists and sales management.</p><br><br></li><li><p>Monitor, measure and report supplier market price performance. Prepare negotiation material as well as support the negotiation process. Works with technology business managers and product specialists to establish negotiation strategy.</p><br><br></li><li><p>Strategic customer quotes and associated supplier strategies.</p><br><br></li><li><p>Facilitates communication with suppliers regarding customer and quote priority.</p><br><br></li><li><p>Monitor, measure and report performance metrics specific to market price. This data should be segment, supplier and selling company specific.</p><br><br></li></ul><br><p><b>What We’re Looking For: </b></p><br><br><ul><li><p>Incumbent has knowledge and experience in own discipline and may still be acquiring higher level knowledge and skills. Incumbent builds knowledge of the organization, processes and customers, solves a range of straightforward problems, and analyzes possible solutions using standard procedures. A moderate level of guidance and direction is provided.</p><br><br></li><li><p>Incumbent has extensive knowledge and experience in own discipline, possesses strong knowledge of the organization, processes and customers, solves a range of complex problems, and analyzes possible solutions using standard procedures. Limited guidance and direction is provided.</p><br><br></li><li><p>Strong excel experience required including VLOOKUPS and pivot tables</p><br><br></li><li><p>Experience in the aerospace and defense industry required</p><br><br></li><li><p>Experience working with government drawings</p><br><br></li><li><p>Experience working with BOM</p><br><br></li><li><p>Typically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience.</p><br><br></li></ul><br><p>● This role will perform work covered by International Traffic in Arms Regulations. Viable candidates for this position must be eligible for an export license or be a U.S. Person (which includes but is not limited to U.S. citizens or nationals, lawful permanent residents, refugees, and asylees).</p><br><br><br><p><b>Work Arrangement:</b><i> If located in Denver, </i><i>t</i><i>his position will follow a hybrid schedule of 3 days in our office (Tuesdays, Wednesdays, and Thursdays) and 2 days per week from home. If located elsewhere, this position will be fully remote</i><span>: <i>Must be able to travel to an Arrow office location as requested by Arrow leadership.</i></span></p><br><br><br><p><b><span>What’s In It For You:</span></b></p><br><br><p>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</p><br><br><ul><li><p>Medical, Dental, Vision Insurance</p><br><br></li><li><p>401k, With Matching Contributions</p><br><br></li><li><p>Short-Term/Long-Term Disability Insurance</p><br><br></li><li><p>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</p><br><br></li><li><p>Paid Time Off (including sick, holiday, vacation, etc.)</p><br><br></li><li><p>Tuition Reimbursement</p><br><br></li><li><p>Growth Opportunities</p><br><br></li><li><p>And more!</p><br><br></li></ul><br><p>#LI-LH1</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$72,800.00 - $88,000.00<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-TX-Texas (Remote Employees)-Central Time Zone<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product & Supplier Management<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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Join our Team
<br><p><strong>About this opportunity:</strong></p><br><br><p><br>We are looking for a skilled and motivated RAN Network Engineer to support the deployment, optimization, performance, and maintenance of mobile radio access networks. In this role, you will ensure optimal coverage, capacity, quality, and customer experience across 2G, 3G, 4G, and 5G technologies. You will work closely with cross-functional teams to improve network performance, troubleshoot complex radio issues, implement new features, and support network evolution initiatives.</p><br><br><br><p><strong>What you will do:</strong></p><br><br><p><br>• Plan, deploy, integrate, and optimize 2G, 3G, 4G, and 5G RAN networks. <br>• Configure radio parameters, neighbor relations, and mobility settings. <br>• Support site integration, commissioning, cluster acceptance, and network rollout activities. <br>• Monitor and optimize RAN KPIs including accessibility, retainability, mobility, and throughput. <br>• Perform coverage, capacity, and interference optimization. <br>• Conduct root cause analysis for call drops, congestion, low throughput, and network performance issues. <br>• Implement RAN parameter changes, feature activations, and software upgrades through OSS platforms. <br>• Support and optimize technologies such as VoLTE, VoNR, Carrier Aggregation (CA), DSS, MIMO, SON, and beamforming. <br>• Analyze traffic trends and recommend capacity expansion strategies, including carrier additions and spectrum refarming. <br>• Execute drive tests, benchmarking activities, and post-implementation validations. <br>• Collaborate with Core, IMS, EPC, 5GC, Transmission, and IP teams to resolve end-to-end service issues. <br>• Ensure configuration consistency and compliance with change management processes. <br>• Contribute to automation and continuous improvement initiatives. </p><br><br><br><p><strong>The skills you bring:</strong></p><br><br><p><br>• Radio Network Design and Optimization. <br>• LTE and 5G NR Technologies. <br>• RAN Performance Management. <br>• KPI Analysis and Troubleshooting. <br>• Network Deployment and Integration. <br>• Coverage and Capacity Optimization. <br>• Root Cause Analysis. <br>• OSS Platforms (Ericsson, Huawei, Nokia). <br>• Drive Test Tools (TEMS, Nemo, SwissQual). <br>• VoLTE and VoNR Optimization. <br>• Change and Configuration Management. <br>• Automation and Scripting (Python is a plus). <br>• Data Analytics and Reporting. <br>• Service Delivery and Customer Focus. <br>• Stakeholder Management. <br>• Knowledge Sharing and Collaboration. <br>• Cloud-RAN and Open RAN Awareness. </p><br><br><br><p><strong>Qualifications:</strong></p><br><br><p><br>• Bachelor's degree in Telecommunications, Electronics Engineering, Computer Engineering, or a related field. <br>• Experience working with 2G, 3G, 4G, and/or 5G RAN environments. <br>• Experience in radio optimization, performance management, and network troubleshooting. <br>• LTE, 5G, RF Planning, or Optimization certifications are an advantage. </p><br><br><br><p><strong>Nice to Have:</strong></p><br><br><p><br>• Experience with SON (Self-Organizing Networks). <br>• Knowledge of Cloud-RAN and Open RAN architectures. <br>• Python or other automation/scripting experience. <br>• Exposure to IMS, EPC, 5GC, and end-to-end VoLTE troubleshooting. <br>• Experience in multi-vendor network environments.</p><br><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Tunisia (TN) || Tunis</p><br><br><p><strong>Req ID:</strong> 786304 </p><br><br><br><br><br> </div>
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<span>We are growing!<br> We are currently looking to hire a Senior IT Business Analyst for our office in Tunisia where you will be based.<br> Who we are: Founded in 2006, today, we’re proud to be a global business.<br> From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries.<br> We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.<br> At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life.<br> We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.<br> What you will be doing You will join a dynamic and fast-paced environment and work under the authority of CXG CTO and report to our Product Manager.<br> The Senior IT Business Analyst communicates with the business users of all the systems to understand their needs.<br> Those users produce 'requirements' which clearly state the business needs and aligns with business processes.<br> These requirements are used by the IT team or an external supplier to build or modify the system.<br> While the system is being built, the senior IT Business Analyst deals with issues and questions, in addition to supporting the business in implementing the required changes to make effective use of the new or existing system.<br> The senior IT Business analyst also leads the team of BAs and supporting their daily work.<br> Here, passion, integrity and a “can-do” attitude are always top of mind.<br> Your daily tasks will involve: Define scope and manage requirements for gathering process for larger initiatives as needed, including business workshop facilitation and roadmap development.<br> This will involve working with business stakeholders, product manager and project manager to manage the development backlog and timelines.<br> Engage with colleagues across various departments to identify system integration points and dependencies, in addition to developing high level solution proposals for these integrations.<br> This includes identifying and scoping master data, reporting, access, and provisioning requirements.<br> Define and document requirements to the highest standard, including business architecture diagrams, use case definitions and as-is/to-be process and flow charts definitions.<br> Act as team leader for BAs team, oversee their work, set priorities and review their day-to-day activities on projects.<br> Act as the Subject Matter Expert and the Product Liaison to the Tech/Dev and QA teams.<br> Oversee the testing and quality assurance of applications, ensuring they meet performance, security, and usability standards.<br> Collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialist and/or end users, addressing questions and issues related to business applications.<br> Work within agile style reporting projects under direction of the Product Manager.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through effective written and verbal communication.<br> Manage change: working side by side with Product Manager to implement new ideas effectively within the company strategy, influence decisions and change management through collaboration, leadership, and a customer-focused approach.<br> What you will bring along: Bachelor in business computing or MIS / Computer Science + MBA / Software Engineering + MBAs Minimum of 5 years in an IT related field Minimum of 5 years in Business Analysis Experience in Agile (SCRUM) project methodology Experience in project management / tracking tools (Jira, TFS, MS Projects …etc.<br>) Strong technical background and familiarity with development tools and REST APIs.<br> Stakeholder Management Resource and Team Management Team player but with ability to work on own initiative Excellent communication skills and mastering of the English language (written / spoken) Management skills Documentation capabilities</span> </div>
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<b>Position:</b>Product Manager - Wire and Cable<br><b>Job Description:</b><p><span><b><span>What You’ll Be Doing: </span></b></span></p><br><br><ul><li><p>Responsible for the analysis of market trends, supplier performance, internal developments and objectives to facilitate ongoing development of Arrow's adder and quoting strategy.</p><br><br></li><li><p>Facilitate interaction and feedback from segment managers, product specialists and sales management.</p><br><br></li><li><p>Monitor, measure and report supplier market price performance. Prepare negotiation material as well as support the negotiation process. Works with technology business managers and product specialists to establish negotiation strategy.</p><br><br></li><li><p>Strategic customer quotes and associated supplier strategies.</p><br><br></li><li><p>Facilitates communication with suppliers regarding customer and quote priority.</p><br><br></li><li><p>Monitor, measure and report performance metrics specific to market price. This data should be segment, supplier and selling company specific.</p><br><br></li></ul><br><p><b>What We’re Looking For: </b></p><br><br><ul><li><p>Job complexity may vary among jobs within this job level and will align with one of the job complexities listed below:</p><br><br><ul><li><p>(1) Incumbent has knowledge and experience in own discipline and may still be acquiring higher level knowledge and skills. Incumbent builds knowledge of the organization, processes and customers, solves a range of straightforward problems, and analyzes possible solutions using standard procedures. A moderate level of guidance and direction is provided.</p><br><br></li><li><p>(2) Incumbent has extensive knowledge and experience in own discipline, possesses strong knowledge of the organization, processes and customers, solves a range of complex problems, and analyzes possible solutions using standard procedures. Limited guidance and direction is provided.</p><br><br></li></ul></li></ul><br><p><b>Work Arrangement: </b></p><br><br><ul><li><p>Hybrid: Tuesday, Wednesday,<span>Thursday required office</span>days for Panorama<span>Office site; Monday,</span>Friday-work from home. </p><br><br></li></ul><br><p><b><span>Education/Experience:</span> </b></p><br><br><ul><li><p>Typically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience.</p><br><br></li></ul><br><p><span><b><span>What’s In It For You:</span></b></span></p><br><br><p><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal <span>job. That’s why</span> we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></p><br><br><ul><li><p><span>Medical, Dental, Vision Insurance </span></p><br><br></li><li><p><span>401k, With Matching Contributions </span></p><br><br></li><li><p><span>Short-Term/Long-Term Disability Insurance </span></p><br><br></li><li><p><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options </span></p><br><br></li><li><p><span>Paid Time<span>Off (including sick,</span>holiday, vacation, etc.) </span></p><br><br></li><li><p><span>Tuition Reimbursement </span></p><br><br></li><li><p><span>Growth Opportunities </span></p><br><br></li><li><p><span>Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit) </span></p><br><br></li><li><p><span>On-site Café with Catering Option for Busy<span>Lifestyles </span></span></p><br><br></li><li><p><span>24/7/365 On-site Gym and Lockers,<span>Free for Use</span>to All<span>Employees! </span></span></p><br><br></li><li><p><span>Bike Racks </span></p><br><br></li><li><p><span>And more! </span></p><br><br></li></ul><p>#LI-LH1</p><br><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$80,100.00 - $122,375.00<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product & Supplier Management<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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<b>Position:</b>Product Manager<br><b>Job Description:</b><p><span><b><span>What You’ll Be Doing: </span></b></span></p><br><br><ul><li><p>Responsible for the analysis of market trends, supplier performance, internal developments and objectives to facilitate ongoing development of Arrow's adder and quoting strategy.</p><br><br></li><li><p>Facilitate interaction and feedback from segment managers, product specialists and sales management.</p><br><br></li><li><p>Monitor, measure and report supplier market price performance. Prepare negotiation material as well as support the negotiation process. Works with technology business managers and product specialists to establish negotiation strategy.</p><br><br></li><li><p>Strategic customer quotes and associated supplier strategies.</p><br><br></li><li><p>Facilitates communication with suppliers regarding customer and quote priority.</p><br><br></li><li><p>Monitor, measure and report performance metrics specific to market price. This data should be segment, supplier and selling company specific.</p><br><br></li></ul><br><p><b>What We’re Looking For: </b></p><br><br><ul><li><p>Job complexity may vary among jobs within this job level and will align with one of the job complexities listed below:</p><br><br><ul><li><p>(1) Incumbent has knowledge and experience in own discipline and may still be acquiring higher level knowledge and skills. Incumbent builds knowledge of the organization, processes and customers, solves a range of straightforward problems, and analyzes possible solutions using standard procedures. A moderate level of guidance and direction is provided.</p><br><br></li><li><p>(2) Incumbent has extensive knowledge and experience in own discipline, possesses strong knowledge of the organization, processes and customers, solves a range of complex problems, and analyzes possible solutions using standard procedures. Limited guidance and direction is provided.</p><br><br></li></ul></li></ul><br><p><b>Work Arrangement: </b></p><br><br><ul><li><p>Hybrid: Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. </p><br><br></li></ul><br><p><b>Education/Experience: </b></p><br><br><ul><li><p>Typically requires a 4 year degree and a minimum of 5 years of related experience; or an advanced degree without experience; or equivalent work experience.</p><br><br></li></ul><br><p><span><b><span>What’s In It For You:</span></b></span></p><br><br><p><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></p><br><br><ul><li><p><span>Medical, Dental, Vision Insurance </span></p><br><br></li><li><p><span>401k, With Matching Contributions </span></p><br><br></li><li><p><span>Short-Term/Long-Term Disability Insurance </span></p><br><br></li><li><p><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options </span></p><br><br></li><li><p><span>Paid Time Off (including sick, holiday, vacation, etc.) </span></p><br><br></li><li><p><span>Tuition Reimbursement </span></p><br><br></li><li><p><span>Growth Opportunities </span></p><br><br></li><li><p><span>Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit) </span></p><br><br></li><li><p><span>On-site Café with Catering Option for Busy Lifestyles </span></p><br><br></li><li><p><span>24/7/365 On-site Gym and Lockers, Free for Use to All Employees! </span></p><br><br></li><li><p><span>Bike Racks </span></p><br><br></li><li><p><span>And more! </span></p><br><br></li></ul><p>#LI-LH1</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><br>$80,100.00 - $110,000.00<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product & Supplier Management<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Manage day-to-day guest communication and ensure a smooth guest experience; Ensure the operational success of our guest services and maintain high levels of guest satisfaction; Manage day-to-day guest communication, ensuring timely, professional, and consistent responses across various platforms; Monitor and respond to messages during key hours, particularly around critical booking periods such as arrivals and departures; Coordinate with cleaning and maintenance teams to ensure smooth operations, resolving any issues efficiently; Handle guest concerns from start to full resolution, escalating when necessary to ensure guest satisfaction; Use internal tools (Hostaway, Duve, Turno, AppSheet) to manage reservations, tasks, and guest information accurately; Process booking modifications, including extensions, date changes, and special requests promptly; Evaluate and manage refund requests in line with company policies and guidelines, following up to ensure timely resolution.<br> What you need to succeed in this role: Excellent English and French skills (C1 for both spoken and written); At least 6 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry/hospitality; Positive, proactive and responsible attitude; Familiarity with internal tools such as Hostaway, Duve, Turno, AppSheet, or similar reservation and guest management systems; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in hospitality or property management industry.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<br><p>Job Title:</p><br><br>Profil Francophone & Télévendeur<br><p>Job Description</p><br><br>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Essential Functions/Core Responsibilities<p>• Achieve specific sales targets and maximizing sale opportunities on each and every call</p><br><br><br><p>• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</p><br><br><br><p>• Maintain broad knowledge of products, pricing, promotions, and procedures</p><br><br><br><p>• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and sales performance</p><br><br><br><p>• Answer billing questions by talking through components of customer accounts</p><br><br><br>Candidate Profile <p>• High school diploma with three to six months of sales experience preferred</p><br><br><br><p>• Courteous with strong customer service orientation</p><br><br><br><p>• Strong communication and negotiation skills required</p><br><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><br><p>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p><br><br><br><p>• Basic computer navigation skills and PC Knowledge</p><br><br><br><p>• Tolerance for repetitive work in a fast paced environment</p><br><br><br><p>• Ability to work as a team member, as well as independently</p><br><br><br><p>• Dependable with proficient attention to detail</p><br><br><br><p>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p><br><br><br><p>• Able to rotate shifts, as needed</p><br><br><br><p>• Based on location and/or program, additional experience/skills may be required</p><br><br><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br><br>Career Framework Role <p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><br>Supplemental Geographical Information<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><br><br><br><p>GERMANY - This job description does not apply to employees in Germany.</p><br><br><br><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br><br><br><p>PHILIPPINES </p><br><br><p>• Minimum of two years of college education. No prior call center experience is required</p><br><br><p>• Ability to think clearly and can explain simple issues effectively, both written and verbally</p><br><br><br><p>INDIA </p><br><br><p>• High school diploma with zero to six months of sales experience preferred </p><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy</p><br><br><p>• Clarify customer requirements; probe for and confirm understanding of requirements or problem</p><br><br><p>• Confirm customer understanding of the solution and provide additional customer education as needed</p><br><br><p>• Ability to learn including strong problem solving skills</p><br><br><p>• Demonstrate strong probing and problem solving skills</p><br><br><p>• Should be able to handle complex queries</p><br><br><p>• Should be able to resolve customer queries independently</p><br><br><br>Disclaimer <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
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<span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide L1 customer support through chat, email, and social media; Assist customers with product-related questions and “how-to” requests; Handle payout and transaction status inquiries; Provide guidance on subscription-related questions; Identify and escalate recurring or more complex technical issues to the appropriate team; Use the knowledge base to troubleshoot and resolve common customer issues.<br> What you need to succeed in this role: Excellent French & English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Technical background.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM GMT+1; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e.<br>g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Manager who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>