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<p><strong>JOB SUMMARY</strong>&nbsp;</p> <p>The Roving HR Officer provides Human Resource support for the HR department. This role will be responsible for HR operational oversight of key HR functions including Talent Acquisition and management, Staff Relations, and Performance Management support etc.</p> <p>To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.</p> <p><strong>MAIN TASKS AND RESPONSIBILITIES</strong></p> <ul> <li>Act as the primary HR focal point during scheduled rotations or urgent deployments to Zaatari Camp, Azraq Camp, or any other assigned operation sites.</li> <li>Provide direct, accessible HR services to field-based staff, national employees, and incentive-based volunteers (IBVs), addressing inquiries regarding policies, benefits, and contracts.</li> <li>Coordinate field-specific HR administrative workflows, including physical file collection, contract distributions and making sure the contracts are signed by each employee, and time attendance sheet verifications.</li> <li>Participate in reviewing national staff policies and recommend changes/additions/deletions to the HR Manager.</li> <li>Provide support to program and operations staff in interpretation of HR policies and procedures and provide technical support on HR issues, as directed by supervisor.</li> <li>Work with HR and Management on implementation of strategic planning of the department.</li> <li>Conduct regular field travel to project offices, ensure proper implementation of human resources procedures and assist/ support managers in their needs.</li> <li>Maintains compensation databases and ensures employment records are properly maintained in the HR systems (CostPoint, Local HR system)</li> <li>Facilitate the recruitment process and advise the hiring manager on each recruitment stage and prepare regular recruitment tracking reports.</li> <li>Ensure that the recruitment process is fair and transparent and in line with international Medical Corps (IMC) HR policies and procedures.</li> <li>Ensure proper orientation for all new staff; collaborate and coordinate with other departments to provide an engaging and welcoming orientation.</li> <li>Advise and facilitate employee separation process and maintain separation documents in employee file.</li> <li>Assist in updating organograms, maintaining contact lists, and information flow lines regularly.</li> <li>Assist in preparation of employee contracts, and other mandatory documents are signed and filed.&nbsp;</li> <li>Assist in writing personnel letters as required (transfer, promotion, increment, acceptance of resignation and others).</li> <li>Assist in preparation of separation / terminal benefits.</li> <li>Assist HR Management to do periodic turnover analysis.</li> <li>Ensure that all the personnel files are kept in safe custody and are updated on a regular basis. Also, ensure that the required documents are uploaded on shared cloud system (Office 365).&nbsp;</li> <li>Support HR Management to ensure that performance reviews are processed timely and filed.</li> <li>Supports country program supervisors and staff in the goal setting, end of probation or annual performance reviews ensuring proper documentation of performance appraisals.</li> <li>Supports country program supervisors to identify training needs or performance gaps of staff.</li> <li>Support the audit and compliance process and provide the documentation after reviewed by HR Management.</li> <li>Perform other related duties as requested</li> </ul> <p><strong>MINIMUM QUALIFICATIONS</strong></p> <ul> <li>Typically, a bachelor's degree in a related area. A degree in HR management is preferable. An equivalent combination of relevant education and experience may be substituted as appropriate.</li> <li>&nbsp;Typically, 3+ years’ experience as a HR Officer</li> <li>Previous experience with International Medical Corps is a plus</li> <li>Knowledge of local labor laws</li> <li>Experience with human resource information system would be an added advantage</li> <li>Knowledge of principles and procedures for staff recruitment, selection, training, compensation and benefits, job design, labor relations and negotiation, and Human Resources Information Systems.</li> <li>&nbsp;Knowledge and understanding of local employment standards</li> <li>&nbsp;Strong MS Office and the ability to use technology to collaborate</li> <li>&nbsp;Good conflict management skills</li> <li>&nbsp;Excellent communication and interpersonal skills.</li> <li>Excellent planning and organizing skills.</li> <li>Ability to work effectively and collaborate with others</li> <li>Ability to maintain confidentiality and foster trust and respect.</li> <li>Self-motivated, highly organized and detail oriented.</li> <li>Flexible, comfortable with deadlines and able to work well under pressure.</li> <li>&nbsp;Ability to perform multi-tasking.</li> </ul> <p><strong>Ethical Conduct at International Medical Corps</strong></p> <p>As part of a global, humanitarian team dedicated to saving lives, easing suffering, and building self-reliance, International Medical Corps staff are responsible for adhering to our Code of Conduct and Ethics and for knowing and abiding by International Medical Corps policies and standards. All staff play a vital role in preventing violations of our Code of Conduct and Ethics, including conflicts of interest, fraud, corruption, and any kind of exploitation or abuse. International Medical Corps is also committed to providing a safe and healthy work environment free of harassment, bullying, and other misconduct, enabling staff to build and maintain professional, respectful working relationships.</p> <p>International Medical Corps prioritizes safeguarding the populations with whom we work from exploitation, neglect, or abuse of children and adults at risk, and/or any form of trafficking in persons. International Medical Corps is committed to engaging members of crisis-affected communities to participate in meaningful ways in a crisis response, including making informed decisions about the assistance they receive, mitigating potential risks, and holding us accountable for the commitments we make. All staff are expected to support International Medical Corps’ culture of accountability toward our stakeholders, particularly the crisis-affected communities and individuals we serve.</p> <p>As part of International Medical Corps’ commitment to a speak-up culture and as one of the primary ways we collectively hold ourselves accountable for complying with the ethical principles and standards of conduct outlined in the Code of Conduct and Ethics, all staff are required to report suspected or actual misconduct or violations of organizational policies. Our Code of Conduct and Ethics and Whistleblower Policy prohibit any form of retaliation against whistleblowers or individuals who report a concern in good faith. Staff who violate these protections may be subject to disciplinary action, up to and including termination of employment or contractual relationship with International Medical Corps.</p> <p><strong>Equal Opportunities&nbsp;</strong></p> <p>International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.</p>

<p>This consultant will be paid on a 50% P4 Level according to the following schedule of Deliverables and Timelines:</p><ul><li>Deliverable 1 / End of Month 1 - First Draft: 2026/2027 Class Formation Draft 2026/2027 Class Formation Guidelines/Framework including: planning assumptions, enrolment projections, draft class section tables, and staffing allocation model, for review by HQA and Field teams.</li><li>Deliverable 2 / End of Month 2 - Technical Assessment Report: Technical assessment of the progress achieved in automating the class formation process, including: inventory of current tools, gap analysis of remaining manual processes, identified risks and constraints, and key recommendations for next steps.</li><li>Deliverable 3 / End of Month 3 - Final Report with Next Steps &amp; Roadmap: Final document incorporating stakeholder feedback from Deliverables 2 and 3, including: executive summary, agreed next steps, and a practical time-bound roadmap for completing and institutionalising the automated class formation process.</li></ul><p>Work Location: Remote/Home based</p><p>Expected duration: 3 Months</p><p>UNRWA provides free, quality basic education to over 500,000 Palestine refugee students across Jordan, Lebanon, Syria, the West Bank, and the Gaza Strip. The Education Department at HQ Amman (HQA) leads strategic planning, policy development, and technical support to five Field offices. A central pillar of annual education operations is the class formation (school mapping) process, which determines the number and composition of class sections, the allocation of teaching staff, and the optimal use of school space across all Fields. This process is currently supported by a suite of Excel-based tools and partial automation, with ongoing efforts to fully systematise and digitalise the workflow. UNRWA seeks an experienced Educational Planner to support the preparation of the 2026/2027 class formation cycle, conduct a technical assessment of the automation progress achieved to date, and produce a clear roadmap of next steps to complete and institutionalise the automated process. Under the direct supervision of the Deputy Director of Education Programme, the consultant will undertake the following tasks:</p><p><strong>First Draft of the 2026/2027 Class Formation</strong></p><ul><li>Review existing class formation methodologies, norms, standards, and planning parameters applied across the five Fields.</li><li>Consult with relevant HQ and Field education planning staff to consolidate and review lessons learned from the 2025/2026 class formation cycle.</li><li>Analyse enrolment projections, staffing ratios, space utilisation data, and applicable policy assumptions.</li><li>Produce the first draft of the 2026/2027 Class Formation Guidelines/Framework, including planning assumptions, draft class section tables, and staffing projections.</li></ul><p><strong>Technical Assessment of Class Formation Automation</strong></p><ul><li>Review existing automation tools, algorithms, databases, and workflows (including Excel-based models and any digital systems) currently used in the class formation process.</li><li>Assess the degree of automation achieved to date across the class formation lifecycle (data input, calculation, validation, output generation, and dissemination).</li><li>Identify remaining manual processes, bottlenecks, data quality risks, and governance gaps.</li><li>Evaluate technical and operational requirements for scaling and sustaining a fully automated class formation process.</li><li>Document findings, strengths, constraints, and opportunities in a structured technical assessment report.</li></ul><p><strong>Final Document with Recommended Next Steps</strong></p><ul><li>Facilitate consultation with HQA Education Planning team and relevant Field focal points to validate findings and recommendations.</li><li>Consolidate feedback and define prioritised next steps for completing the automation of the class formation process.</li><li>Develop a practical and time-bound roadmap for the next phase of automation development and institutionalisation.</li><li>Prepare the final report, incorporating all feedback and including an executive summary for senior management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree (Master's or equivalent) from an accredited institution in Education Planning, Economics of Education, Statistics, Data Analytics, Information Systems, Public Policy, or a related field.</li><li>A Bachelor's degree with significant additional relevant experience may be considered in lieu of a Master's degree.</li><li>Minimum 7 years of relevant professional experience in education planning, school mapping, enrolment management, or education data systems. Including at an international level of which a minimum of 2 continuous years of relevant international experience outside UNRWA, and outside the country(s) of which the candidate is a national or holds citizenship, a passport, or a national identity number is desirable.</li><li>Demonstrated hands-on experience in class formation, education resource allocation, and/or school mapping processes at system level.</li><li>Proven experience in data analysis and the development or use of planning tools, including advanced Excel modelling and/or automated data systems.</li><li>Experience in EMIS, education databases, or process automation in the education sector.</li><li>Strong analytical skills and capacity to synthesise complex data into clear, actionable recommendations.</li><li>Experience working with UN agencies, international organisations, or refugee education systems is desirable.</li><li>Familiarity with UNRWA's education system, class formation process, or EMIS is desirable.</li><li>Experience with automation tools, scripting, or digital planning system development is desirable.</li><li>Knowledge of education planning in conflict-affected or resource-constrained contexts is desirable.</li><li>Excellent written communication skills in English, including the ability to produce concise technical reports and guidelines.</li></ul>

<p>Program Oversight: Develop and manage daily entertainment programs. Team Leadership: Supervise and motivate entertainers and support staff. Resource Planning: Allocate resources effectively to meet entertainment goals. Guest Relations: Interact with guests to promote activities and gather feedback. Compliance: Ensure adherence to safety standards and policies.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive positive impact across all pillars of sustainability. Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements. Food Safety &amp; Hygiene: Ensure full compliance with food safety and hygiene regulations by overseeing proper purchasing, storage, handling, and maintenance, communication, and preparation practices across all departments. Degree in Hospitality or Entertainment Management. Proven experience in managing entertainment teams. Creative thinking and strong communication skills. Budget and resource management experience.</p>

<p>POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p>

<p>POSITION SUMMARY Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 3 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<p>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.</p><p>The Job in a Nutshell We are looking for a Senior Full-Stack Engineer to join the Optimization Team and take ownership of the internal tools we build for Foodics' sales, operations, and support functions. This role is highly hands-on and end-to-end you will own products from idea to production: frontend, backend, infrastructure, and the stakeholder conversations that shape what gets built. You will work as the engineering counterpart to a small, fast-moving team that ships internal systems used directly by the business, often without the luxury of detailed specs or established playbooks.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>4+ years of professional full-stack engineering experience with the receipts to back it up production systems you've shipped and supported.</li><li>Strong command of modern JavaScript/TypeScript across the stack: React on the frontend, Node.js/Express (or similar) on the backend.</li><li>Proficiency in SQL and hands-on experience with relational databases, especially PostgreSQL.</li><li>Real, day-to-day fluency with AI coding agents you treat them as production tools, understand their failure modes, and have shipped meaningful work with them.</li><li>Demonstrated ability to deliver complete products end-to-end without waiting for detailed requirements or product specs.</li><li>Comfortable owning infrastructure: deploying to a cloud provider (GCP, AWS, or Azure), managing secrets, and operating production services.</li><li>Strong written and verbal communication in English you will work with non-engineering stakeholders daily.</li><li>High-agency mindset: you close the loop without being asked twice and surface risks early.</li><li>Based in Egypt or Jordan with the legal right to work there.</li></ul><p>Nice to have</p><ul><li>Direct experience deploying and operating on Google Cloud Platform (Cloud Run, Cloud SQL, Secret Manager).</li><li>Familiarity with PostgREST, row-level security, and database-level authorization patterns.</li><li>Experience integrating with Salesforce, Saudi-specific APIs (Wathq, Nafath), or payment platforms.</li><li>Background in SaaS, FinTech, or operations-heavy companies.</li><li>Arabic language skills, for engaging with regional integrations and documentation.</li><li>Open-source contributions or public technical writing.</li></ul>

<p>About the Role: We're looking for a Senior Account Manager to own erad's top-up book end to end - from qualifying through disbursement - while leading retention on flagged accounts. You'll run a portfolio against a revenue and retention target and help shape erad's next cross-sell initiative.</p><p>What You'll Do:</p><ul><li>Develop and maintain a lightweight customer tiering model based on established policies and data.</li><li>Schedule and conduct tiered check-ins with clients, adhering to the cadence assigned to each tier.</li><li>Manage CSAT/NPS surveys following each completed top-up and accurately log all responses.</li><li>Manage the early-warning list for client retention and route flagged accounts to the retention offer checklist for follow-up.</li><li>Support the entire lifecycle of top-ups, including qualification, outreach, structuring, and disbursement.</li><li>Ensure top-up and retention reporting numbers are consistently current and accurate.</li><li>Promptly escalate at-risk accounts and identify unusual patterns in client behavior.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Who We're Looking For:</p><p>Education/Certifications: Bachelor s degree in business, finance, or a related field, or equivalent practical experience.</p><p>Experience: 5+ years of experience in account management or customer-facing roles.</p><p>Technical Skills: Proficiency in using spreadsheets and working with structured data.</p><p>Languages: Fluency in both Arabic and English.</p><p>Familiarity: Experience with CRM or other account management tools is a plus.</p>

<p>Main Purpose of Job Execute overall category development &amp; growth within the country, by driving focus on Channel/customer plans based on shopper insights, while implementing the commercial execution agenda. Combined with delivering the compelling selling stories for the customers within the country, to deliver on the categories strategies and growth expectations.</p><p>A DAY IN THE LIFE</p><p>Commercial Process: Input into the ICP process within the respective category/categories within their respective OPCs/countries to ensure timely cross-functional input, with alignment to the key Category, Brand, Channel, Shopper and Customer growth opportunities and activation platforms. Ensure customer plans are aligned to the cluster category and channel priorities</p><p>Strategic Revenue Management (SRM): Implement Strategic Revenue Management as a way of working for the category, ensuring opportunities are worked on during the key times of year e.g. ICP and becomes part of the day to day working for the GD community in the OPC, for the category. Category insights to be fed into the MBPC process.</p><p>Category Strategy : implement the Omni-Channel Category strategy, delivering Customer, Category &amp; Nestle Growth (The triple win). Drive the relationships with the prioritised customers in order to be the preferred supplier through a deep understanding of their needs</p><p>Channel 360: Execute the channel plans to win at the Point of Purchase, within the country, for the category. Ensure category specificities are understood and aligned where it could impact the overall cluster approach.</p><p>Shopper: Ensure the needs of the category in the country/OPC are met by executing the shopper research agenda. Drive the understanding of the shopper in the category internally and with key customers, ensuring commercial plans have shopper data &amp; insights embedded throughout.</p><p><strong>Desired Candidate Profile</strong></p><p>2-3 years of experience in a commercial role (Sales/Marketing) and FMCG exprience with a proven track record of delivering on results while being able to:</p><ul><li>Solid understanding of Shopper need states, trends &amp; shopping missions</li><li>Solid underdstanding of Wholesalers, Hypermarkets, E-retailers, convenience etc.), their Strategies &amp; trends with a full overview on the retaill landscape</li><li>Good commercial understanding pricing &amp; promotions</li><li>Bachelor's Degree in Business, Marketing.</li></ul>

<p>Responsible for data structure and ongoing analysis of Acuative Managed Services clients. It is essential for this position to work with internal and external teams to set strong foundations, which enables data to be turned into a story, that outlines trends and actions. The Reporting and Metrics Analyst provides a single point of contact to the organization for information technology related problems.</p><p><strong>Essential Functions:</strong></p><ul><li>Generates and checks monthly or quarterly reporting outputs.</li><li>Assists with monthly or quarterly client presentations to review reporting and provide recommendations, which improve the effectiveness of the department.</li><li>Data Management<ul><li>Define data output formats and export data from several internal and external sources</li><li>Clean or augment data as needed.</li></ul></li><li>This role will be responsible for the execution and delivery of various Reporting &amp; Metrics initiatives with focus and commitment to budget, schedule, benefit, and quality. This position requires IT-wide coordination and collaboration with other teams to produce successful results and effective IT operations. The position must utilize resourcefulness and assertiveness to; deliver on projects assigned, guide and influence peers and IT teams, drive risk/issue resolution and appropriate escalations, understand details and 'bigger picture' of initiatives, IT and IT/business roadmap impacts to initiatives.</li><li>As a subject matter expert, the candidate will act in a lead role with cross-functional teams to understand and develop metrics and reporting practices based on organizational need.</li><li>Update the internal knowledge base with issue resolution details.</li><li>Perform end-user password resets.</li><li>Provide customer reports for presented to our customers as a report card as to how we are handling their account.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2+ years experience in a Reports Analyst role.</li><li>Experience of using Power BI &amp; Tableau.</li><li>Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.</li><li>Good understanding of IT KPIs based on service management and business capabilities.</li><li>Good oral and written communication skills; including process documentation.</li><li>Good analytical, problem-solving, negotiation, task and project management, and organizational skills.</li><li>Knowledge of tools, processes, and operations planning.</li><li>Good analysis, project management, and reporting capabilities.</li><li>Strong technical background with advanced personal computer skills including Microsoft Project, Visio, Word, PowerPoint, Excel and Access.</li><li>Customer focused.</li><li>Ability to multitask.</li></ul>

<p>Job Summary : The Senior Network Design &amp; Implementation Engineer is responsible for architecting, designing, deploying and testing end-to-end enterprise network, edge security and SD-WAN solutions centered around the Fortinet Security Fabric . This role requires advanced knowledge and experience in FortiGate Secure SD-WAN with advanced next-generation firewalling (NGFW), zero-trust architecture, and cloud connectivity. This position will also require familiarity with other SD-WAN solutions such as Arista Velocloud and Cisco SD-WAN. As a senior technical lead, this position converts complex enterprise connectivity and compliance requirements into validated Low-Level Designs (LLDs), automated configuration templates, structured migration cutover plans, and seamless operational handoffs.</p><p>Key Responsibilities :</p><p>1. Architecture &amp; Low-Level Design (LLD)</p><ul><li>Secure SD-WAN Design: Architect scalable FortiGate Secure SD-WAN topologies across multi-region environments, including Hub-and-Spoke, Full Mesh, and Dynamic Mesh VPN (ADVPN) structures with automated BGP routing.</li><li>SLA &amp; Steering Profiles: Design SD-WAN rules, Performance SLAs, link health monitoring probes, and application control steering policies using Dynamic Application Steering to optimize voice, SaaS, and critical business traffic over diverse underlays (DIA, MPLS, 5G/LTE).</li><li>Fortinet Security Fabric Integration: Build comprehensive edge and core security layouts incorporating FortiGate NGFWs , FortiManager , FortiAnalyzer , FortiSwitch , and FortiAP (FortiLAN Cloud/Fabric extensions).</li><li>Zero Trust &amp; Edge Security: Design and integrate Zero Trust Network Access (ZTNA), FortiSASE, SSL/TLS deep inspection, IPS, Web/URL filtering, and inline malware prevention profiles across local and remote access tiers.</li><li>Underlay &amp; Overlay Integration: Standardize complex BGP (iBGP/eBGP), OSPF, VRF, NAT, and IPsec tunnel architectures integrating SD-WAN overlays with existing enterprise data centers, core switching backbones, and legacy WANs.</li><li>Design Documentation: Develop complete High-Level Designs (HLDs), Low-Level Designs (LLDs), IP/VLAN schemes, network topology diagrams (Visio/Lucidchart/draw.io), and Bill of Materials (BOMs).</li></ul><p>2. Staging, Migration, &amp; Hands-On Implementation</p><ul><li>Deployment Engineering: Configure, stage, and deploy physical and virtual FortiGate appliances utilizing FortiManager for centralized policy management, device mapping, and revision tracking.</li><li>Migration Execution: Author detailed Method of Procedure (MOP) documents, cutover playbooks, rollback strategies, and maintenance window schedules for migrating legacy firewalls and WAN circuits to Fortinet Secure SD-WAN.</li><li>Hybrid &amp; Multi-Cloud Connectivity: Implement secure cloud edge connectivity, deploying virtual FortiGate instances (FortiGate-VM) in Azure using Cloud On-Ramp methodologies and Transit Gateways.</li><li>LAN/WLAN Integration: Configure FortiSwitch and FortiAP deployments using FortiLink to deliver unified, single-pane-of-glass management through FortiGate controllers.</li></ul><p>3. Automation &amp; Deployment Standardization</p><ul><li>Template Standardization: Build and maintain standardized CLI scripts, FortiManager Meta-Fields, Normalized Interfaces, and Jinja2 templates to enable zero-touch provisioning (ZTP) for global site rollouts.</li><li>Infrastructure as Code (IaC): Automate policy pushes, object creation, and compliance checks using Python, Ansible, or Terraform (FortiOS/FortiManager providers).</li></ul><p>4. Validation, Operational Handoff, &amp; Escalation</p><ul><li>Acceptance &amp; Failover Testing: Execute rigorous post-implementation testing (failover validation, link brownout/blackout simulations, throughput benchmarking, and HA cluster state verification).</li><li>Operational Enablement: Author Standard Operating Procedures (SOPs), knowledge-base articles, and operational runbooks; conduct formal training and handoff sessions for Tier-2/3 operations and NOC teams.</li><li>Tier-4 Escalation: Serve as the ultimate technical authority during complex cutovers, critical outage recoveries, and escalated Fortinet TAC engagements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><b>Technical Expertise :</b></li><li>Fortinet Ecosystem: 6+ years of hands-on architectural and implementation experience with Fortinet solutions, including FortiGate (FortiOS), FortiManager, FortiAnalyzer, FortiSwitch, FortiAP, and FortiClient.</li><li>Fortinet Secure SD-WAN: Deep expertise in ADVPN, SD-WAN rules, Performance SLAs, BGP over IPsec overlays, and centralized orchestration via FortiManager.</li><li>Routing &amp; Networking Protocols: Expert-level understanding of BGP (path selection, communities, route reflection), OSPF, VRFs, VXLAN, EVPN, IPsec, NAT, IPv6, and QoS models.</li><li>Network Automation: Practical proficiency in scripting and automation using Python, Ansible, Terraform, or REST APIs.</li><li>Arista Velocloud: Familiarity with Arista Velocloud solutions in order to integrate with, and eventually migrate off of the current network based on Velocloud.</li><li><b>Education &amp; Experience :</b></li><li>Bachelor s degree in Computer Science, Network Engineering, Information Technology, or equivalent industry experience.</li><li>8+ years of experience in enterprise network engineering, with a focus on enterprise security design and multi-site WAN transformations to SD-WAN.</li><li><b>Preferred Certifications :</b></li><li>Fortinet: Fortinet Certified Solution Specialist (FCSS) in Network Security or Secure SD-WAN; Fortinet Certified Expert (FCX) / NSE 8 highly valued.</li><li>Industry Certifications: CCIE (Enterprise Infrastructure or Security), CCNP Enterprise/Security, or equivalent expert-level network engineering credentials.</li></ul>

<p>Proudly voted a Great Place to Work , we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big! Meet the team! Our Engineering team is responsible for designing, developing, and maintaining the systems and technologies that drive Unifonic s solutions. We work closely with other departments to ensure our products and services meet the needs of our customers. If you are passionate about technology and are excited about working on cutting-edge communication and engagement solutions, we want you on our team. As a Product Operations Lead, you will partner closely with Product Leadership to translate product strategy into scalable operational practices that drive alignment, efficiency, and measurable business outcomes. You will establish and continuously improve product operating models, governance frameworks, and cross-functional processes that enable Product, Engineering, Commercial, Marketing, and Customer-facing teams to work effectively toward shared goals. Acting as a trusted partner to stakeholders across the organization, you will drive collaboration, facilitate informed decision-making through data and insights, and ensure clear communication of product priorities, roadmaps, and outcomes. You will lead product enablement initiatives, support successful product launches and adoption, develop performance metrics and reporting frameworks, and identify opportunities to streamline workflows through process optimization and automation. By championing operational excellence, customer-centricity, and continuous improvement, you will help create an environment where product teams can scale efficiently, deliver value consistently, and maximize the impact of the product portfolio. Help us shape the future of communication by: Leading and continuously improving product operations frameworks, governance, and ways of working across Product teams. Owning and optimizing product planning processes, roadmap reviews, prioritization workflows, and operational cadences. Establishing scalable operational practices that improve alignment, transparency, delivery predictability, and execution quality. Driving standardization of product reporting, KPIs, operational dashboards, and decision-support insights. Identifying operational inefficiencies and implementing process improvements to increase team effectiveness and focus. Promoting adoption of AI tools, automation, and operational best practices to improve workflows, reporting, documentation, and knowledge sharing. Partnering closely with Product, Engineering, Design, Commercial, Customer Success, Support, Presales, and Marketing teams to ensure strong operational alignment. Acting as a central point of coordination between business and product organizations. Facilitating communication of product priorities, roadmap updates, launches, and operational initiatives across stakeholders. Supporting leadership teams with operational insights, strategic reporting, and executive-ready communications. Leading Product Enablement initiatives that help internal teams effectively position, support, and adopt product capabilities. Supporting product launches, feature rollouts, demos, and internal readiness activities. Translating complex product functionality into clear messaging, use cases, enablement materials, and customer value narratives. Partnering with Commercial and Marketing teams to improve product awareness, adoption, and customer engagement. Helping identify and remove adoption barriers impacting internal teams or customers. Synthesizing customer feedback, product analytics, sales insights, and market trends into actionable recommendations. Identifying product usage patterns, operational gaps, and growth opportunities that can influence product strategy and commercial outcomes</p><p><strong>Desired Candidate Profile</strong></p><p>5+ years of experience in Product Operations, Product Management, Product Enablement, Product Marketing, Presales, Solution Consulting, or related roles. Proven experience leading or scaling operational processes within Product or SaaS organizations. Strong understanding of product lifecycle management, product delivery processes, and cross-functional collaboration. Experience working closely with Product, Engineering, and Commercial teams in fast-paced environments. Strong analytical and problem-solving capabilities with the ability to translate insights into actionable outcomes. Excellent communication, facilitation, and stakeholder management skills. Demonstrated ability to drive initiatives independently and influence cross-functional teams. Bachelor s degree or equivalent practical experience. Experience in SaaS or CPaaS environments is a strong advantage.</p><p><strong>Craft and Toolkit:</strong></p><ul><li>Product Operations &amp; Process Optimization</li><li>Strategic Planning &amp; Execution</li><li>Cross-Functional Leadership</li><li>Product Enablement &amp; Adoption</li><li>Operational Excellence &amp; Governance</li><li>Data Analysis &amp; Insight Generation</li><li>Communication &amp; Executive Storytelling</li><li>Stakeholder Management &amp; Influence</li><li>Solutioning &amp; Product Demonstrations</li><li>AI Tools &amp; Workflow Automation</li><li>Customer-Centric Mindset</li><li>Proactive, ownership-driven approach</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul>

<p>Soluvide is hiring two Sales Executives in Jordan to sell AI chatbots, AI agents, and business automations to Jordanian companies. The role is full-time and remote-first, based in Amman and covering the Kingdom, and pays a base salary plus uncapped commission. A minimum of two years' B2B sales experience is required.</p><p>Soluvide is a software company headquartered in Abu Dhabi, United Arab Emirates. We build AI chatbots, AI agents, and business automations for companies that need them to work in production systems that answer inbound leads, process documents and invoices, route enquiries, and keep a CRM current, in English and Arabic. Our clients are ordinary businesses with an operational problem, not technology companies shopping for tools. Engagements are scoped after a free consultation and quoted as a fixed fee, with a written proposal inside 24 hours. Proven patterns go live in 5 10 business days; fully custom systems take three to four weeks.</p><p>We are opening Jordan as a market and hiring two Sales Executives to do it. You will be among the first commercial hires on the ground, responsible for building a pipeline from a standing start: identifying companies with a problem worth solving, reaching the person who owns that problem, understanding how their operation actually runs, and bringing a scoped opportunity back to our engineering team. This is a consultative B2B sale. Your buyers are owners, general managers, and operations directors who will ask specific questions about what the system does, what happens when it fails, and who owns it afterwards. You will be trained on the product so you can answer those questions accurately rather than deflect them. The role reports to the Managing Director in Abu Dhabi and works closely with the engineering team throughout the sales cycle.</p><h2>Responsibilities</h2><ul><li>Build and manage a pipeline of clinics and hospitals, trading and distribution companies, IT service providers, and export-facing manufacturers in Amman and across the Kingdom.</li><li>Generate your own opportunities through outbound calls, WhatsApp, LinkedIn, email, industry events, and referrals.</li><li>Run discovery meetings that establish how the business handles enquiries and manual work today, what that costs, and who approves a change.</li><li>Demonstrate Soluvide's AI assistants and automations, and explain accurately what they do and where their limits are.</li><li>Prepare scoping briefs for the engineering team covering the client's process, the systems involved, and the outcome required, so a fixed-fee proposal can be issued within 24 hours.</li><li>Manage opportunities from first contact to signed agreement, including proposal follow-up, objection handling, commercial terms, and coordinating technical calls.</li><li>Maintain accurate CRM records of every account, contact, stage, and next action.</li><li>Report market feedback which sectors respond, which objections recur, which requirements we cannot meet to inform positioning and product priorities.</li><li>Represent Soluvide at industry events and in-country client meetings.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum two years in B2B sales, business development, or account management software, IT services, SaaS, telecoms, medical devices, industrial equipment, or a comparable considered sale in Jordan or the wider region.</li><li>A demonstrable sales record: what you sold, to which types of company, typical deal size, sales-cycle length, and how you sourced the opportunities.</li><li>Proven ability to generate outbound pipeline. Most of this territory does not exist until you build it.</li><li>Professional working proficiency in Arabic and English.</li><li>Ability to hold a substantive commercial conversation with a business owner about operations, headcount, and cost not a features conversation.</li><li>Sufficient technical literacy to understand what an AI agent, a WhatsApp Business API integration, and a CRM automation do. Programming skills are not required.</li><li>Based in Amman or able to cover Jordan effectively, including domestic travel for client meetings.</li><li>Accuracy about what the product can and cannot do. We do not overstate timelines or capabilities to close business.</li><li>A valid right to work in the country of the role.</li></ul><p><strong>Preferred qualifications</strong></p><ul><li>Existing relationships with decision-makers in any of the sectors listed above.</li><li>Experience selling custom or project-based implementations rather than off-the-shelf licences.</li><li>Working familiarity with a CRM such as Zoho, HubSpot, or Salesforce.</li><li>Prior exposure to AI, automation, or software delivery, as a seller, a buyer, or a user.</li><li>Experience opening a new territory or market.</li><li>A bachelor's degree in business, engineering, or a related field.</li></ul>

<p>About the Job As a Product Specialist at Aspire, you will work closely with business stakeholders, designers, engineers, and QA teams to define product requirements, support agile development, and ensure features are delivered according to business and customer needs. You will help turn ideas and customer behaviors into clear product requirements while supporting the team throughout the software development lifecycle. What You Will Do Participate in SDLC and Agile activities, including planning, reviews, and backlog grooming. Conduct User Acceptance Testing (UAT) to validate releases and identify issues or edge cases. Gather and analyze business and customer needs to define clear product requirements. Create and refine user stories, acceptance criteria, BRDs, and functional specifications. Collaborate with designers, developers, and QA teams to ensure requirements are implemented correctly. Create product documentation, mockups, and process flows to communicate product ideas. Communicate with stakeholders to align expectations, clarify scope, and provide progress updates. Identify and suggest new product ideas that improve user experience, retention, and feature adoption. What You Will Need 3+ years of experience in Product Management, Business Analysis, or a related field. A Bacheloru2019s degree in Business, Computer Science, or a related field is a plus. Strong documentation skills, including BRDs, user stories, functional specifications, and gap analysis. Excellent written and spoken English communication skills. Good understanding of Agile/Hybrid methodologies and the Software Development Lifecycle (SDLC). Strong adaptability, ownership, and ability to work in a fast-paced environment. Experience in FinTech, digital banking, or financial services is highly preferred. Familiarity with financial product design, onboarding, e-KYC, or service personalization is a plus. Experience with tools such as Jira, Confluence, and Figma. Understanding of mobile app analytics and user behavior tracking is a plus. Strong interpersonal and presentation skills, with the ability to communicate ideas clearly and effectively. Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar.</p><p><strong>Desired Candidate Profile</strong></p><p>What You Will Need 3+ years of experience in Product Management, Business Analysis, or a related field. A Bacheloru2019s degree in Business, Computer Science, or a related field is a plus. Strong documentation skills, including BRDs, user stories, functional specifications, and gap analysis. Excellent written and spoken English communication skills. Good understanding of Agile/Hybrid methodologies and the Software Development Lifecycle (SDLC). Strong adaptability, ownership, and ability to work in a fast-paced environment. Experience in FinTech, digital banking, or financial services is highly preferred. Familiarity with financial product design, onboarding, e-KYC, or service personalization is a plus. Experience with tools such as Jira, Confluence, and Figma. Understanding of mobile app analytics and user behavior tracking is a plus. Strong interpersonal and presentation skills, with the ability to communicate ideas clearly and effectively. Awareness or knowledge of IT security best practices as defined by ISO/SOC or similar.</p>

<p>As a Salesforce Business Analyst, you will bridge business requirements and technical solutions as the team transitions from a legacy Informatica MDM solution to a new Salesforce Data Cloud implementation. You will work closely with marketing, product, data, and Salesforce teams to support a fresh-start implementation with no migration.</p><p><strong>Desired Candidate Profile</strong></p><h3>What You Will Do</h3><ul><li>Gather requirements and translate business needs into Salesforce Data Cloud use cases.</li><li>Design and optimize data flows and integrations within Salesforce Data Cloud.</li><li>Support analytics and reporting by ensuring high-quality, reliable data.</li><li>Collaborate with data teams, Salesforce admins, and business stakeholders.</li><li>Facilitate stakeholder discussions and align business and technical requirements.</li></ul><h3>What You Will Need</h3><ul><li>3–5+ years of experience in Salesforce Business Analysis or a related Salesforce functional role.</li><li>Hands-on experience with Salesforce Flow Builder and Salesforce Administration/configuration.</li><li>Experience with Agentforce and strong knowledge of Salesforce CRM processes, including Leads, Accounts, and Opportunities.</li><li>Basic to intermediate SQL skills for data validation and analysis.</li><li>Strong requirements gathering, communication, and stakeholder management skills.</li><li>Ability to work within US time zones (EST/CST).</li></ul><h3>Nice to Have</h3><ul><li>Hands-on experience with Salesforce Data Cloud.</li><li>Experience with Snowflake and Customer 360.</li><li>Experience supporting analytics and reporting initiatives.</li><li>Knowledge of Master Data Management (MDM) concepts.</li><li>Experience with marketing technology or GTM systems.</li></ul>

<p>1. JOB DETAILS Field Detail Job Title Manager, Data Analysis Reports to Director, Data &amp; Analytics Department Information Technology Function Enterprise Technology, Data &amp; AI Company Hikma Pharmaceuticals</p><p>2. JOB PURPOSE The Manager, Data Analysis is a hands-on role accountable for the dashboards, reports, and analytical models that Hikma's business functions rely on for decision-making. Working within the roadmap, standards, and platform architecture set by the Director, Data &amp; Analytics, the role owns day-to-day delivery on the Enterprise Analytics platform, remaining directly involved at working level in data modelling, measure development, performance tuning, refresh schedules, and access controls. The role is expected to go beyond fulfilling requests: engaging business function leads proactively, shaping and agreeing requirements before build, investigating why results occur rather than only reporting what happened, and presenting recommendations stakeholders can act on. It sets the data modelling and reporting standards followed across the business, including by analysts embedded within business functions, and is the direct source of reporting for functions without a dedicated analyst. The role also leads a small team of analysts and BI specialists, reviewing their work, developing their technical capability, and acting as the primary point of contact between the business and the Data &amp; Analytics team.</p><p>3. JOB DIMENSIONS Direct Reports Count 2 3 Indirect Reports Count N/A Financial Budget (USD) N/A (subject to D&amp;A budget)</p><p>4. KEY ACCOUNTABILITIES Strategy &amp; Standards Deliver against the Enterprise Analytics/BI roadmap set by the Director, Data &amp; Analytics, translating it into planned dashboard and report delivery Define and maintain reusable data models, reporting standards, naming conventions, and report layouts for use by all analysts, including those embedded in business functions Co-own the definition of key business metrics and KPIs with the data governance function to ensure consistency across the reporting estate Support budget forecasts and cycle health checks in line with Hikma financial standards Business Engagement Build ongoing relationships with business function leads, moving beyond a request-response model to become a trusted analytics partner Meet regularly with stakeholders to understand business priorities, pain points, and upcoming needs before they become formal reporting requests Gather, document, and agree business requirements before build, including the business problem, objectives, data sources, calculation logic, scope, and success criteria Present insights and recommendations to business stakeholders, not only dashboards or reports, so outputs support clear decision-making Promote adoption of BI outputs and support improved data literacy across business functions Policies &amp; Procedures Apply and enforce BI development standards (naming, versioning, source documentation) set by the Director, Data &amp; Analytics Operate within the data governance framework and escalate gaps in data quality, access, or documentation Follow Enterprise Applications and D&amp;A Centre of Excellence policies and procedures Apply company policy and contractual best practice when working with BI tooling vendors and implementation partners People Management and Development Manage, coach, and mentor a small team of Analysts/BI Specialists, onboarding new joiners and building capability in data modelling, DAX, and dashboard design Set yearly objectives and development plans for each team member, covering company, career, and technical development goals Identify high-potential team members and develop them in partnership with the Director Day-to-Day Operations Triage incoming data and reporting requests and assign them to the right team member based on complexity and data domain Identify new sources of data within the organisation (ERP, CRM, manufacturing systems) and escalate integration needs to the Director Apply row-level security, access controls, and data privacy requirements so the right people see the right data Run design and peer reviews of team-produced data models, DAX measures, and dashboards before release to business users Track and report team KPIs (delivery turnaround, ticket volume, adoption, service quality) on a regular cadence Job Related (Specific Accountabilities) Build, maintain, and optimise Power BI datasets, data models, and DAX measures within the Enterprise Analytics platform, under the Director's design authority Perform configuration and change management for assigned reporting areas (Power BI workspaces, gateways, datasets) Automate data refresh, distribution, and alerting within the existing Power BI platform</p><p>5. Behavioural Competencies: Name Level Initiative &amp; Drive for Results Very Good Change &amp; Innovation Very Good Communication &amp; Influence Excellent Developing &amp; Empowering others Very Good Problem Solving &amp; decision Making Excellent Strategic Thinking Good</p><p>6. Technical Competencies: Name Level Applications Management and Maintenance Very Good Data Analysis, Data Management &amp; Data Quality Excellent Computer Skills Excellent Cost Estimation &amp; Analysis Good Data visualization and interpretation Excellent Business Intelligence Solutions Very Good Business Decisions Good</p><p>7. QUALIFICATIONS, EXPERIENCE, &amp; SKILLS: Essential Education &amp; Experience Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or a related quantitative field 4 8 years' progressive experience in data analytics, BI, or enterprise reporting, including proven accountability for leading a small analytics/BI team and owning end-to-end delivery Technical Skills Deep, hands-on mastery of Power BI able to own enterprise semantic models end to end, including data modelling, advanced DAX, Power Query (M), and workspace/gateway administration, and to set the standard others build to Proven expertise in tabular modelling and performance tuning at enterprise scale diagnosing and resolving model, DAX, and refresh performance issues using tools such&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Mathematics, Statistics, Computer Science, or a related quantitative field</li><li>4 - 8 years' progressive experience in data analytics, BI, or enterprise reporting, including proven accountability for leading a small analytics/BI team and owning end-to-end delivery</li><li>Deep, hands-on mastery of Power BI able to own enterprise semantic models end to end, including data modelling, advanced DAX, Power Query (M), and workspace/gateway administration, and to set the standard others build to</li><li>Proven expertise in tabular modelling and performance tuning at enterprise scale diagnosing and resolving model, DAX, and refresh performance issues using tools such as Tabular Editor and DAX Studio across Power BI Premium and/or Azure Analysis Services</li><li>Strong command of SQL for interrogating, validating, and reconciling data across relational databases and enterprise systems (ERP/CRM)</li><li>Sound grounding in data warehousing and integration architecture (ETL/ELT, star schema, fact/dimension modelling), with the judgement to shape durable, reusable models rather than one-off solutions</li><li>Confident application of data access controls (e.g., row-level security) and data privacy requirements in a regulated enterprise reporting environment</li><li>Familiarity with ITIL or similar IT service-management frameworks for handling BI support tickets and change control</li><li>Credible business and domain understanding in at least one core area commercial, finance, supply chain, or manufacturing sufficient to challenge assumptions, frame the right questions, and translate business processes into analytical models</li><li>Mature stakeholder-management and business-engagement capability able to hold credible discussions with function leads, structure and document business requirements, and present insights and recommendations that stand up to senior scrutiny</li><li>Demonstrated people-leadership capability setting technical direction, reviewing and raising the quality of others' work, and developing analysts over time</li><li>Excellent English language skills, written and spoken</li><li>Experience leading or contributing to the migration of reporting and data workloads between platforms (Desirable)</li><li>Familiarity with Spark SQL and lakehouse architecture concepts (Desirable)</li></ul>

<p>Senior Business Analyst joining the Business Analytics team to lead requirements engineering across government services and digital transformation programs. The role translates government business needs into structured, build-ready backlogs, models end-to-end processes, and uses AI tools to accelerate analysis and documentation while maintaining quality and data-sensitivity discipline. Key Responsibilities Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives. Produce high-quality BRDs, user stories / PBIs with clear acceptance criteria, BPMN 2.0 process models, and full traceability for Azure DevOps delivery. Facilitate workshops with government stakeholders, resolve conflicting requirements, and obtain formal sign-offs. Map as-is / to-be processes; identify dependencies, edge cases, and non-functional requirements (security, privacy, audit, performance). Apply AI tools (LLMs, prompt engineering, AI-assisted documentation) to speed up analysis and drafting, with sound judgment on validation and sensitive government data. Support UAT, bridge business and technical teams, and ensure delivered solutions meet business objectives. Mentor junior Business Analysts and uphold the team s BA methodology and standards.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications &amp; Experience</h2><p>Bachelor s degree in Computer Science, IT, Business, or a related field; CBAP (or equivalent BA certification) strongly preferred. 6+ years of hands-on Business Analysis experience, with a strong track record in government / public-sector digital services in the UAE / GCC. Proven greenfield requirements experience not limited to ERP configuration or pre-sales.</p><h2>Required Skills</h2><p>Strong requirements elicitation, analysis, and structured documentation (BRD, user stories, acceptance criteria). Process modelling: BPMN 2.0, swimlanes, as-is / to-be (Visio, Lucidchart, Camunda, or draw.io). Backlog management and Agile delivery with Azure DevOps (or Jira). Excellent stakeholder management, facilitation, and bilingual communication (Arabic &amp; English). Hands-on AI proficiency: prompt engineering and AI-assisted analysis / documentation, with disciplined validation and data-sensitivity judgment. Familiarity with eServices, digital-government standards, and the UAE government context.</p><h2>Preferred (nice to have)</h2><p>Experience with ECM / document management, omni-channel service delivery, and UAE PASS integration. Wireframing / prototyping (Figma) and basic data / BI awareness (Power BI).</p>

<p><br></p><p>TERMS OF REFERENCE Mental Health and Psychosocial Support (MHPSS) is an institutional priority for the UN and for UNICEF. The UNICEF Strategic Plan 2<span style="background-color: yellow;">022-2025</span> identifies MHPSS as a cross-sectoral priority area, building upon existing programming through child protection, education, and health. Globally, conflict, forced displacement, violence, poverty, and other adversities continue to increase MHPSS needs among children, adolescents, caregivers, and communities. While most individuals demonstrate resilience in the face of adversity, many experience significant psychological distress or longer-term mental health conditions following exposure to severe stressors. Mental health challenges can affect functioning across multiple domains, including learning, relationships, caregiving, social participation, and livelihoods. Yet access to quality mental health care remains limited globally due to significant workforce shortages and insufficient integration of MHPSS services across systems and sectors. Expanding access to quality MHPSS therefore requires strengthening the capacity and competency of a diverse workforce across sectors including health, education, and child protection. With appropriate training, supervision, and systems support, professionals and non-specialists can effectively deliver evidence-informed MHPSS interventions and contribute to more accessible and sustainable systems of care.</p><p>The Europe and Central Asia (ECA), Middle East and North Africa (MENA) regional grouping for the multisectoral mental health and psychosocial support (MHPSS) programme under UNICEF s Mental Health Leadership Team (MHLT) engages a large number of Country Offices with diverse needs and contexts. Across ECA, UNICEF is responding to increasing demand from governments and Country Offices for technical support on child and adolescent mental health and psychosocial wellbeing. The extension of the Ukraine emergency continues to generate substantial MHPSS needs among children and families remaining in Ukraine and displaced populations across neighboring countries. Simultaneously, mixed migration flows, evolving regional policy contexts including implementation of the EU Pact on Migration and Asylum, and ongoing humanitarian crises across the region have heightened the need for strengthened MHPSS responses and systems. In addition, political momentum and investment opportunities for child and adolescent mental health have increased substantially, including growing attention from governments, European institutions, and private-sector partners. UNICEF is increasingly requested to provide strategic technical support to strengthen national systems and services. These evolving demands underscore the need for stronger regional coordination, technical assistance, knowledge exchange, and workforce strengthening mechanisms. Leveraging UNICEF's convening role and technical leadership, the Mental Health Leadership Team (MHLT) seeks to support system-level strengthening through multisectoral approaches that modernize MHPSS within health, child protection, education, and social service systems.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: Masters Degree in Psychology, Mental Health and Psychosocial Support, Clinical Social Work, Neurosciences and other relevant fields of work.</li><li>Work Experience: Minimum A minimum of 8 years experience in Mental Health and Psychosocial Support for children and families is required.</li><li>Experience providing MHPSS technical support in Europe and Central Asia context is required.</li><li>Language requirement: Fluency in English is required.</li><li>Desirables: Relevant experience in technical MHPSS programme development and implementation within UNICEF is strongly desired.</li><li>Experience in both development and humanitarian emergency contexts is considered a strong advantage.</li><li>Experience supporting the integration of MHPSS across sectors, conducting multisectoral coordination, and facilitating multisectoral initiatives is strongly desired.</li></ul>

<p ><span >About Mercy Corps</span></p> <p ><span >Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.</span></p> <p >&nbsp;</p> <p ><span >The Program / Department / Team </span></p> <p ><span >The Mercy Corps Finance Department is responsible for all financial functions in Jordan, including accounting, payments and banking, payroll, budgeting, financial reporting, and grant financial management and compliance. The Mercy Corps Finance Department ensures compliance with donor regulations as well as Mercy Corps’ internal policies and procedures. In its role as a support to the Program Department, the Finance Department provides timely reports and assistance to the Country Director and the Program team to ensure that financial resources are used efficiently and effectively. </span></p> <p >&nbsp;</p> <p ><span >The Position </span></p> <p ><span >Working in the Finance Department under the direction of the Finance Manager, the Finance Assistant will ensure the accuracy and completeness of Mercy Corps accounting records and will have primary responsibility for managing the monthly accounting cycle. </span></p> <p >&nbsp;</p> <p ><span >Essential Responsibilities </span></p> <p ><span >1. Monitor petty cash payment requests daily and ensure the supporting documents and approval have been taken as per policies.</span></p> <p ><span >2. Serve as a custodian of the safe boxes, checkbooks, vouchers, and other financial documents/archives</span></p> <p ><span >3. Managing the petty cash to ensure compliance with the cash management policy and maintain the proper level of available cash in the safe.</span></p> <p ><span >4. Responsible to perform cash counts on a regular basis, both on a weekly and monthly basis</span></p> <p ><span >5. Follow up on operational advances clearance and ensure that submission is on time with correct information and supporting documents </span></p> <p ><span >6. Follow Up on Expat salary advances and expenditures.</span></p> <p ><span >7. Based on the approved payment request, prepare and process bank payments for the vendors/suppliers.</span></p> <p ><span >8. Responsible for Entering transactions into Navigator Daily.</span></p> <p ><span >9. Provide support in the preparation of month-end close-out.</span></p> <p ><span >10. Check and follow up on the fuel report and enter it into the Navigator Monthly bases.</span></p> <p ><span >11. Prepare monthly driver overtime and ensure the accuracy of calculations and supporting documents and clear the accrual accounts in the Navigator </span></p> <p ><span >12. Prepare monthly Bank reconciliation. </span></p> <p ><span >13. Maintaining a Proper Archiving System for Finance Vouchers in Soft and Hard Copies in Compliance with Mercy Corps' Standard Procedures and Policies.</span></p> <p ><span >14. Follow up with the suppliers through the Finance direct mobile number and follow up about the outstanding balances.</span></p> <p ><span >15. Provide support for CFW payments by checking the payment. </span></p> <p ><span >16. Provide Support in Audit Preparation </span></p> <p ><span >17. Any other similar duties as above as reasonably assigned by the supervisor.</span></p> <p >&nbsp;</p> <p ><span >Supervisory Responsibility</span></p> <p ><span >No</span></p> <p >&nbsp;</p> <p ><span >Accountability </span></p> <p ><span >Reports Directly To:</span><span > Finance Manager</span></p> <p ><span >Works Directly With: </span><span >All staff </span></p> <p >&nbsp;</p> <p ><span >Accountability to Participants and Stakeholders</span></p> <p ><span >Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.</span></p> <p >&nbsp;</p> <p ><span >Minimum Qualification &amp; Transferable Skills </span></p> <p ><span >• Bachelor’s degree in accounting, Finance </span></p> <p ><span >• Minimum of 1–2 years of relevant accounting or finance experience, </span></p> <p ><span >• Good understanding of accounting principles and financial procedures.</span></p> <p ><span >• Good Skills in Microsoft Excel and Microsoft Office applications;</span></p> <p ><span >• The ability to written and verbal communication skills in English</span></p> <p ><span >• Excellent attention to detail and high level of accuracy.</span></p> <p ><span >• Ability to work independently and collaboratively within a team</span></p> <p >&nbsp;</p> <p >&nbsp;</p> <p ><span >Living Conditions / Environmental Conditions</span></p> <p ><span >The position is based in Jordan and it requires up to 5% travel to support country programs, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing, and staff will have access to good medical services and the living situation is of a high standard. </span></p> <p >&nbsp;</p> <p ><span >Ongoing Learning</span></p> <p ><span >In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development</span></p> <p >&nbsp;</p> <p ><span >Team Efficiency and Effectiveness </span></p> <p ><span >Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work.</span></p> <p ><span >We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.</span></p> <p >&nbsp;</p> <p ><span >Equal Employment Opportunity</span></p> <p ><span >Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out different backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. </span></p> <p >&nbsp;</p> <p ><span >We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.</span></p> <p >&nbsp;</p> <p ><span >Safeguarding &amp; Ethics</span></p> <p ><span >Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.</span></p> <p ><span >As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" ><span >الصون و الأخلاق </span></p> <p class="ql-align-right" ><span >ميرسي كور تلتزم بضمان المعاملة اللائقة واحترام جميع الأفراد اللذين نتواصل معهم من خلال عملنا, سواء كانوا أعضاء الفريق أو أعضاء المجتمع أو المشاركين في البرامج أو غيرهم. نحن ملتزمون بالمبادئ الرئيسية المتعلقة بمنع الاستغلال والإساءة الجنسية التي وضعها الأمين العام للأمم المتحدة واللجنة الدائمة للتنسيق بين الوكالات الإنسانية (IASC)، وقد وقعنا على نظام الإفصاح المتبادل بين الجهات الفاعلة في حالة السلوك الغير اللائق. عند التقديم لهذا الدور، يؤكد المتقدم أنه لم ينتهك في السابق سياسة السلوك الجنسي، والاستغلال والإساءة جنسية، صون الأطفال، أو الاتجار بالبشر لأي جهة عمل. ميرسي كور لن تتسامح مع إساءة معاملة الأطفال أو الاستغلال الجنسي أو الإساءة أو التحرش من قبل أو بسبب أعضاء فريقنا. كجزء من التزامنا تجاه توفير بيئة عمل آمنة وشاملة, من المتوقع أن يتصرف أعضاء الفريق بطريقة مهنية, تحترم القوانين والعادات المحلية. والالتزام بسياسات وقيم مدونة قواعد السلوك الخاصة بمنظمة ميرسي كور في جميع الأوقات. كما يتطلب من جميع أعضاء الفريق إكمال دورات التعليم الإلكتروني الإلزامية لقواعد السلوك عند التوظيف وذلك بشكل سنوي.</span></p> <p class="ql-align-right" ><span >كمتقدم للوظيفة، إذا كنت قد شهدت أو تعرضت لأي نوع من أنواع السلوك الجنسي الغير لائق خلال عملية التوظيف، يرجى الإبلاغ عن ذلك إلى خط النزاهة في منظمة ميرسي كور integrityhotline@mercycorps.org.</span></p> <p class="ql-align-right" >&nbsp;</p> <p class="ql-align-right" >&nbsp;</p> <p >&nbsp;</p> <p ><span >RECRUITMENT SCAMS &amp; FRAUD WARNING</span></p> <p ><span >Mercy Corps has become aware of scams involving false job offers. Please be advised </span></p> <p ><span >Recruiters will never ask for a fee during any stage of the recruitment process.</span></p> <p ><span >All active jobs are advertised directly on Akhtaboot.</span></p> <p ><span >Official Mercy Corps emails will always arrive from a @mercycorps.org email address.</span></p> <p ><span >Please report any suspicious communications to ((integrityhotline@mercycorps.org))</span></p>

<p><strong>Starting position: 15/10/2026<br> <br> Duration : Fixe-term Contract (12 Month Duration)<br> <br> Rate of activity : 100%<br> <br> Place of work : MENA Regional Office - Amman, Jordan</strong><br> <br> <br> <strong> Deadline for applications:</strong>&nbsp;Terre des hommes does not set a deadline for applications for this position, recruitment is open until the position is filled.<br> <br> Terre des hommes (Tdh) :<br> <br> The Terre des hommes Foundation (Tdh), with headquarters in Lausanne and an office in Zurich, is the leading Swiss child rights organisation with more than 2000 employees worldwide. We stand together with children to uphold their rights, protect their lives and improve their well-being. We achieve this through innovative programmes focused on health, migration and access to justice, specially designed to have a positive and sustainable impact.</p> <p><strong>Context :</strong><br> <br> Terre des hommes Lausanne (Tdh), founded in 1960, is Switzerland's largest children's rights organisation. Tdh is dedicated to making meaningful and lasting changes in the lives of children and young people, especially those who are most at risk. Tdh is active in some thirty countries, in humanitarian and development contexts. In the Middle East (MENA), Tdh intervenes directly in 7 countries (Afghanistan, Egypt, Iraq, Jordan, Lebanon, Palestine and Syria).<br> <br> <strong>Main responsibilities:</strong><br> <br> Under the direct supervision of the Regional Finance Coordinator, the Regional Finance Officer provides technical support to the financial management of the region (regional office and country offices). He/she supports budget monitoring, in particular the optimization of the region's budgets, leads coordination between countries and the region, and actively participates in the preparation and annual review of budgets. He/she contributes to the management and consolidation of multi-country or regional financing, particularly when the region is the lead partner. He/she ensures the proper application of internal and donor procedures and the quality and reliability of financial reports<br> <br> <strong>Specific responsibilities:</strong><br> <br> <strong>Support to the management of the region</strong></p> <p><strong>Regional Office Financial Management Support</strong></p> <p>· Manage the regional office accounting and control of the analytical allocations</p> <p>· Preparation of the monthly budget monitoring (FMT cycle) and contribute to the financial balance of the regional office, including providing analysis and feedback support to the regional management team</p> <p>· Conduct meetings with budget holders to review project budgets, analytical allocations and financial situation when the regional office is lead.</p> <p>· Organize the monthly coordination between the country CAFs and the region (communication of allocations from the country offices hosting the regionals, sharing of the list of expenses, communication of good practices)</p> <p>· Participate in the development of donor budgets when the regional office is the lead or during multi-country proposals</p> <p>· Preparation of the annual regional budget as well as periodic budget revisions</p> <p>· Preparing financial reports of the budgets for the regional office is led in accordance with the donor reporting schedule and sending them for validation to RC Finance, identify and report financial risks to Finance RC</p> <p>· Communicate with the Regional Logistics Officer the configuration of country contracts including regional costs</p> <p>· Follow up with the Regional Logistics manager on purchase requests, payments and monitoring of regional expenses</p> <p>· Follow with the regional HR department for the monthly payroll and legal deductions payments.</p> <p>· Ensuring the confidentiality of financial information</p> <p><strong>Support to the management of the country offices delegated by the Regional FC</strong></p> <p><strong>Regional Financial Monitoring</strong></p> <p>· Ensure the control of the analytical allocations of the monthly accounting of the country offices</p> <p>· Monthly control and analysis of the country offices' budget monitoring (FMT cycle) include monitoring burn rates, ensuring alignment with project implementation timelines and budget performance, the control of their monthly cash request, and identifying financial risks, trends, variances and provide recommendations to the Regional Finance Coordinator.</p> <p>· Track corrections of donor payments in CRM by country offices.</p> <p>· Contribute to the regional financial data consolidation and preparation of financial dashboards with analysis for regional management.</p> <p>________________________________________</p> <p><strong>Budgeting and Financial Planning</strong></p> <p>· Support Country Offices in annual budgeting, periodic reviews and project budget development.</p> <p>· Participate in the control of budgets for new funding requests and potential amendments from country offices according to the validation thresholds in place before submission to the RC Finance for validation</p> <p>· Assist in budget revisions, realignments, and donor budget modifications.</p> <p>· Review proposed budgets to ensure consistency with donor guidelines and organizational policies.</p> <p>· Contribute to regional financial planning and forecasting.</p> <p>________________________________________</p> <p><strong>Donor Financial Compliance</strong></p> <p>· Ensure compliance with donor regulations and grant agreements.</p> <p>· Monitor country office financial reports according to the validation thresholds in place, in accordance with the donor reporting schedule and send them for validation by the Finance RC</p> <p>· Support Country Offices in the preparation of donor financial reports.</p> <p>· Review financial reports before submission to ensure accuracy and compliance.</p> <p>· Provide guidance on eligible costs, budget utilization, and financial documentation requirements.</p> <p>________________________________________</p> <p><strong>Financial Systems and Tools</strong></p> <p>· Ensure Country Offices maintain updated financial monitoring tools and accounting records.</p> <p>· Support the improvement and harmonization of regional financial management tools and templates.</p> <p>· Assist with troubleshooting financial system issues and liaise with relevant departments when needed.</p> <p>· Promote best practices in financial data management.</p> <p>________________________________________</p> <p><strong>Internal Controls and Risk Management</strong></p> <p>· Support the implementation of internal financial controls, Risk and Capacity Assessments across Country Offices.</p> <p>· Monitor compliance with organizational finance policies and procedures.</p> <p>· Identify financial risks and propose mitigation measures.</p> <p>· Contribute to internal audits, donor audits, and follow-up on audit recommendations.</p> <p>________________________________________</p> <p><strong>Capacity Building and Technical Support</strong></p> <p>· Provide technical support to Country Finance teams on financial management issues.</p> <p>· Deliver guidance on donor regulations, financial reporting, and budget management.</p> <p>· Contribute to the strengthening of Country Office finance staff through training and coaching.</p> <p>________________________________________</p> <p><strong>Coordination and Communication</strong></p> <p>· Maintain regular communication with Country Office Finance teams, including regular meetings.</p> <p>· Contribute to regional finance meetings and financial decision-making.</p> <p>· Support cross-department coordination with Programs, HR, and Operations teams.</p> <p>Perform other duties related to the position as required and prioritized by hierarchy</p> <p><br> <br> <strong>**The full Job Description will be shared with shortlisted candidates.**<br> <br> <br> Education :</strong>&nbsp;University degree or equivalent business school in Finance and/or Management Control<br> <br> <strong>Experience / Skills :</strong><br> <br> Minimum 3 years of professional experience in a similar role</p> <p><strong>Skills:</strong></p> <p>· Manage your time and priorities, meet deadlines and be punctual.</p> <p>· Communicate in a clear, concise and respectful manner.</p> <p>· Respond in an elaborate and constructive manner to your interlocutors.</p> <p>· Ability to manage stress and emotions, ability to work under pressure</p> <p>· Ability to work in a multicultural environment and team spirit</p> <p>· Provide advice in their area of specialization in a spirit of partnership.</p> <p>· Know and respect the rules and processes of the various areas related to your activity.</p> <p>· Contribute to the development of tools and methods useful to the activities of his/her sector.</p> <p>· Excellent knowledge of financial procedures, auditing and general accounting requirements</p> <p>· Knowledge of the functioning of major humanitarian donors and their financial and administrative requirements is desirable.</p> <p>· Ability to evaluate, analyze, improve/propose improvements in procedures/tools.<br> <br> <strong>Languages :</strong><br> <br> English - Arabic<br> <br> <strong>IT knowledge :</strong><br> <br> Proficiency in computer tools, including an advanced level of Excel,</p> <p>Knowledge of SAGA is a plus</p> <p><strong>Tdh General Code of Conduct and Ethical Policies</strong>&nbsp;:</p> <ul> <li>Commits to promoting and complying with the Global Code of Conduct, systematically reporting any violations of the Code through Tdh's formal reporting mechanisms and dealing with any violations of procedures and processes appropriately.</li> </ul> <ul> <li>Raises awareness of the Foundation of the risks of policy non-compliance, violence and abuse, and related rights, towards children, community members and our own employees.</li> </ul> <ul> <li>Undertakes to comply with key ethical policies and guidelines, including the Safeguarding Policy, the Anti-Fraud and Corruption Policy, the Conflict-of-Interest Policy and other policies related to the prevention of terrorist financing and criminal activities, as well as workplace behavior.</li> </ul> <ul> <li>Commits to putting values and principles into practice through exemplary behavior, in full compliance with the Code of Conduct, and always respecting established procedures and processes.</li> </ul> <ul> <li>Commits to developing a compliant and enlightened management culture within the organization and in our work with children and the communities in which we operate.</li> </ul> <p><strong>Procedure:</strong><br> <br> Only complete applications (CV + covering letter) posted on our official website will be processed. Additional documents (diplomas, work certificates, etc.) will be requested at a later date. We will only contact those candidates selected for further recruitment.<br> <br> <strong>References :</strong><br> <br> Please note that all job offers will be subject to satisfactory references and checks (criminal record and anti-terrorism funding check). Terre des hommes will ask the Human Resources of previous organisations to provide references on any findings of sexual exploitation, sexual abuse and/or sexual harassment as well as fraud and corruption, during employment, or incidents under investigation at the time the candidate left employment.</p>