Admin Assistant Jobs - Tunis Tunisia
225 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the service delivery of all Transportation Coordination duties for assigned plants according to defined objectives and KPIs.</p><p>Function specific responsibilities:</p><ul><li>Monitor transportation operations to ensure that staff members comply with LEONI transportation policy, procedures, safety rules, environmental policies and government regulations.</li><li>Review & update busses routes & stations according to government new infra structures & based on union possible requests.</li><li>Direct coordination with relevant departments (i.e. production, VCM, etc.) to receive the layoffs (shortages, stock take..), daily plans & overtime.</li><li>Assure the transportation arrangements if any during holidays as per production requests</li><li>Responsible to issue the renewals of company cars licenses & periodical maintenance.</li><li>Follow up company cars accidents or repairs with both insurance company & maintenance agency.</li><li>Report a daily busses traffic (attendance, departure, lateness & absence) to relevant parties in order to take necessary actions.</li><li>Perform regular audits to the busses (valid licenses - cleaning - overall status, etc.).</li><li>Follow-up with representatives of transportation suppliers for the daily issues.</li><li>Perform required audits for precautionary measures, as defined & requested from authorities and/or internal regulations (e.g. for Covid pandemic, as sanitizing, masks, etc.).</li><li>Regular updates to transportation data base (address, station, bus line, etc.).</li><li>Review monthly invoices with accounting function to ensure the payments are adherent to contract pricing.</li><li>Assist and support line managers & union in transportation requests.</li></ul><p>Supervision of Transportation representatives:</p><ul><li>Supervise the performance of Transportation representatives in LEONI and provide continuous feedback to Head of Facility Management.</li><li>Assign tasks and follow up the completion on the agreed timeline.</li></ul><p>Reports and Analysis:</p><ul><li>Develop and generate transportation statistical reports (attendance, lateness, weekly & monthly budget reports).</li><li>Monitor of daily reports outputs to improve the bus lines with low utilizations (merging, changing bus capacity, route change).</li><li>Responsible for company cars reports of (maintenance, licensing, etc.).</li><li>Daily utilization demo report per line per site.</li><li>Monthly report of COVID19 cost versus budget.</li></ul><p>Interface with Transportation suppliers:</p><ul><li>Follow up with suppliers to solve busses issues & monthly monitor of KPIs.</li><li>Regular daily communication to prepare the needed fleet busses numbers as per production needs.</li><li>Monthly meeting to review & approve monthly invoices presented to LEONI.</li><li>Review bus line routes & stations with necessary requests from employees & union.</li></ul><p>Budget:</p><ul><li>Monitor spending of both company cars & transportation busses to ensure that expenses are consistent with approved budgets.</li><li>Set & control for COVID19 precautions requirements budget.</li><li>Review RFC with controlling function.</li></ul><p>Customer satisfaction:</p><ul><li>Respond to daily issues from busses LEONI supervisors.</li><li>Provide assistance in case of busses absent / lateness to compensate TAXI allowances.</li><li>Solve problems related to employees & busses drivers and provide feedback to relevant managers.</li></ul><p>Continuous improvement:</p><ul><li>Ensure efficient and effective daily busses utilization & capacity monitoring according to production plans.</li><li>Diagnose potential areas for improvement actions and proactively drive measures for improvement.</li><li>Making plans for improvement and cost savings related to the maintenance of the company's cars.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fleet & Vehicle Management</li><li>Route Planning & Optimization</li><li>Fleet Maintenance & Lifecycle Management</li><li>Vehicle Acquisition, Financing & Tracking</li><li>Supplier & Contract Management</li><li>Purchasing Agreements</li><li>Continuous Improvement Planning & Reporting</li><li>Customer Relationship Management</li><li>Documentation & Written Communication</li><li>MS Office (Advanced Excel/Spreadsheets)</li></ul><p></p></section>
S-E-SE Transportation Coordination LEONI Wiring System Egypt S.A.E
Logistics, Supply Chain & Procurement
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the service delivery of all Transportation Coordination duties for assigned plants according to defined objectives and KPIs.</p><p>Function specific responsibilities:</p><ul><li>Monitor transportation operations to ensure that staff members comply with LEONI transportation policy, procedures, safety rules, environmental policies and government regulations.</li><li>Review & update busses routes & stations according to government new infra structures & based on union possible requests.</li><li>Direct coordination with relevant departments (i.e. production, VCM, etc.) to receive the layoffs (shortages, stock take..), daily plans & overtime.</li><li>Assure the transportation arrangements if any during holidays as per production requests</li><li>Responsible to issue the renewals of company cars licenses & periodical maintenance.</li><li>Follow up company cars accidents or repairs with both insurance company & maintenance agency.</li><li>Report a daily busses traffic (attendance, departure, lateness & absence) to relevant parties in order to take necessary actions.</li><li>Perform regular audits to the busses (valid licenses - cleaning - overall status, etc.).</li><li>Follow-up with representatives of transportation suppliers for the daily issues.</li><li>Perform required audits for precautionary measures, as defined & requested from authorities and/or internal regulations (e.g. for Covid pandemic, as sanitizing, masks, etc.).</li><li>Regular updates to transportation data base (address, station, bus line, etc.).</li><li>Review monthly invoices with accounting function to ensure the payments are adherent to contract pricing.</li><li>Assist and support line managers & union in transportation requests.</li></ul><p>Supervision of Transportation representatives:</p><ul><li>Supervise the performance of Transportation representatives in LEONI and provide continuous feedback to Head of Facility Management.</li><li>Assign tasks and follow up the completion on the agreed timeline.</li></ul><p>Reports and Analysis:</p><ul><li>Develop and generate transportation statistical reports (attendance, lateness, weekly & monthly budget reports).</li><li>Monitor of daily reports outputs to improve the bus lines with low utilizations (merging, changing bus capacity, route change).</li><li>Responsible for company cars reports of (maintenance, licensing, etc.).</li><li>Daily utilization demo report per line per site.</li><li>Monthly report of COVID19 cost versus budget.</li></ul><p>Interface with Transportation suppliers:</p><ul><li>Follow up with suppliers to solve busses issues & monthly monitor of KPIs.</li><li>Regular daily communication to prepare the needed fleet busses numbers as per production needs.</li><li>Monthly meeting to review & approve monthly invoices presented to LEONI.</li><li>Review bus line routes & stations with necessary requests from employees & union.</li></ul><p>Budget:</p><ul><li>Monitor spending of both company cars & transportation busses to ensure that expenses are consistent with approved budgets.</li><li>Set & control for COVID19 precautions requirements budget.</li><li>Review RFC with controlling function.</li></ul><p>Customer satisfaction:</p><ul><li>Respond to daily issues from busses LEONI supervisors.</li><li>Provide assistance in case of busses absent / lateness to compensate TAXI allowances.</li><li>Solve problems related to employees & busses drivers and provide feedback to relevant managers.</li></ul><p>Continuous improvement:</p><ul><li>Ensure efficient and effective daily busses utilization & capacity monitoring according to production plans.</li><li>Diagnose potential areas for improvement actions and proactively drive measures for improvement.</li><li>Making plans for improvement and cost savings related to the maintenance of the company's cars.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fleet & Vehicle Management</li><li>Route Planning & Optimization</li><li>Fleet Maintenance & Lifecycle Management</li><li>Vehicle Acquisition, Financing & Tracking</li><li>Supplier & Contract Management</li><li>Purchasing Agreements</li><li>Continuous Improvement Planning & Reporting</li><li>Customer Relationship Management</li><li>Documentation & Written Communication</li><li>MS Office (Advanced Excel/Spreadsheets)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At National Pen, we provide high value promotional products for businesses and professionals by providing expert knowledge and effective promotional products. With a workforce from over 30 different countries and 18 working languages, we provide a very diverse and multi-cultural environment with on-going training to provide you with the tools to be successful. If you have the desire to be successful, exceeding targets and work in a team-based organization, please apply below. The Quality Inspector and Credit Processor should be highly motivated and analytical with strong focus on attention to detail thus ensuring, internal and external, customer satisfaction. You will be responsible for inspecting product outputs, identifying mistakes or non-compliance issues and process credit notes to customers. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Perform detail checks on customer orders to capture the highest level of accuracy and detail.</li><li>Provide feedback across all levels of the organization including supervisors and sales team on any issues.</li><li>Identify, discuss and resolve issues</li><li>Provide actionable data to various support groups as needed</li><li>Work independently whilst working within the team</li><li>Support process and quality improvements in the Contact Centre</li><li>Identify order/product opportunities and issues, then determine when escalation is necessary</li><li>Investigate and respond to all quality issues</li><li>Perform verification and process of credit</li><li>Investigate customer complaints and non-conformance issues</li><li>Prepare and submit reports to the quality management team</li><li>Solve practical problems and deal with a variety of variables in situations.</li><li>Define problems, collect data, establish facts, and draw valid conclusions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements & Qualifications</p><ul><li>A minimum of 1 year experience in a similar role</li><li>A fluent level in English is a must</li><li>Contact Centre experience is required</li><li>Knowledgeable of quality assessment processes is a plus</li><li>Self-motivated and goal oriented</li><li>Strong Communication Skills</li><li>Advanced MS office (Excel / Power Point /Word)</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >At Transcom, we are passionate about customer experience (CX). We are as dedicated to our clients as their own fans are. That's why the most iconic fashion brands and global e-commerce leaders trust us.</font></font></p> <p><font dir="auto" ><font dir="auto" >We are the driving force behind the platforms that are redefining online shopping and fashion tech. Today, we are looking for a dynamic, French-speaking Customer Advisor, a true brand ambassador, capable of guiding our customers through their shopping experience and resolving their requests with style, speed, and empathy.</font></font></p> <p> <br> </p> <strong><font dir="auto" ><font dir="auto" >What we offer you: </font></font></strong><br> <ul> <li><font dir="auto" ><font dir="auto" >International and inclusive environment: A setting where you will feel supported, encouraged and welcomed from day one.</font></font></li> <li><font dir="auto" ><font dir="auto" >Continuous development: Access to our internal learning platforms and external training.</font></font></li> <li><font dir="auto" ><font dir="auto" >Infinite growth opportunities: 90% of our managers started their careers as customer advisors.</font></font></li> <li><font dir="auto" ><font dir="auto" >Paid training: A 2-3 week training cycle to introduce you to the specifics of the job.</font></font></li> <li><font dir="auto" ><font dir="auto" >Comfort and well-being: Modern offices with relaxation areas for your breaks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Flexibility and benefits: Flexible working hours, free taxi transport for shifts ending between 7:30 p.m. and 11:00 p.m., as well as various company benefits and discounts.</font></font><br> <br> </li> </ul> <strong><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor</font></font></strong> <br> <ul> <li><font dir="auto" ><font dir="auto" >As a Customer Advisor, you will be on the front line supporting our users and making a significant impact. In this role, you will:</font></font></li> <li><font dir="auto" ><font dir="auto" >Working for a leading global platform for second-hand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets.</font></font></li> <li><font dir="auto" ><font dir="auto" >To provide an exceptional customer experience by responding to requests quickly and accurately, primarily by telephone.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to the success of the project by proposing improvements, sharing your knowledge and learning alongside your colleagues.</font></font></li> <li><font dir="auto" ><font dir="auto" >Working on a rotating schedule</font></font></li> </ul> <p> <br> </p> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <p> </p> <ul> <li><font dir="auto" ><font dir="auto" >To succeed in this role, you will need:</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of French: Level C1 or native language (written and oral).</font></font></li> <li><font dir="auto" ><font dir="auto" >My English proficiency: Minimum level B2 (written and oral).</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li> <li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font><br> <br> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Life at Transcom</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >At Transcom, our commitment is unwavering. To our customers, but also to each other. Every day, new people begin their journey with us. They take their current potential and transform it into future skills. They are valued for their hard work, teamwork, and mutual support. They become the driving force behind positive and lasting change within their teams and communities. It's simply our DNA at Transcom. Here, we are caring and we support one another. You are included, just as you are, from day one. And with the right mindset, there are no limits to what we can achieve together.</font></font></p> <p> <br> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >At Transcom, we are passionate about customer experience (CX). We are as dedicated to our customers as their fans are. That's why the most iconic fashion brands and global e-commerce leaders trust us. We are the driving force behind the platforms that are redefining online shopping and fashion tech. Today, we are looking for a dynamic, French-speaking Customer Advisor, a true brand ambassador, capable of guiding our customers through their shopping experience and resolving their requests with style, speed, and empathy.</font></font></p><p><font dir="auto" ><font dir="auto" >What we offer: An international and inclusive environment: A setting where you will feel supported, encouraged, and welcome from day one. Continuous development: Access to our internal learning platforms and external training programs. Endless growth opportunities: 90% of our managers started their careers as customer advisors. Paid training: A 2-3 week training program to introduce you to the specifics of the role. Comfort and well-being: Modern offices with relaxation areas for your breaks. Flexibility and benefits: Flexible working hours, free taxi service for shifts ending between 7:30 pm and 11:00 pm, as well as various company benefits and discounts.</font></font></p><p><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor. As a Customer Advisor, you will be on the front line supporting our users and making a real impact. In this role, you will: Work for a leading global platform for secondhand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets. Deliver an exceptional customer experience by responding to inquiries quickly and accurately, primarily by phone. Contribute to the project's success by suggesting improvements, sharing your knowledge, and learning alongside your colleagues. Work rotating shifts.</font></font></p><p><font dir="auto" ><font dir="auto" >Life at Transcom. At Transcom, our commitment is unwavering. To our customers, but also to each other. Every day, new people begin their journey with us. They take their current potential and transform it into future skills. They are valued for their hard work, teamwork, and mutual support. They become the driving force behind positive and lasting change within their teams and communities. It's simply our DNA at Transcom. Here, we care and support one another. You are included, just as you are, from day one. And with the right mindset, there are no limits to what we can achieve together.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Desired profile:</font></font></h2><p><font dir="auto" ><font dir="auto" >To succeed in this role, you will need:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Proficiency in French: Level C1 or native language (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >English proficiency: Minimum level B2 (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li><li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font></li></ul><p></p></section>