Call Center Jobs - Tunis Tunisia

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p> <p> </p> <p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATIONS</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">What You Will Do<br>• Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner<br>• Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures<br>• Use appropriate systems and available resources as necessary to assist in responding to each request<br>• Support and provide information to all internal and external customers in a professional and courteous manner<br>• Participate in cross-functional communications and meetings to support the team/domain/center<br>• Perform additional responsibilities as required<br>Your Qualifications<br>At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply even if you feel that you don t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.<br>• Undergraduate degree or equivalent experience in Marketing or Business Administration preferred<br>• Strong command of the English language<br>• At least one (1) year of customer service experience<br>• Previous experience in a multi-channel customer service environment preferred<br>• The ability to provide excellent customer service while multi-tasking<br>Nice to Have<br>• Experience with graphic design and/or photo imaging design software a plus<br>Why You'll Love Working Here<br>There is a lot to love about working at VistaPrint. We are an award winning Remote-First company. We re an inclusive community. We re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.<br><br></div></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provides technical support, on financial software, to clients, with the objective of resolving a given problem with maximum efficiency in order to optimize the customer relationship while respecting service objectives in qualitative and quantitative terms (call answering time, callback time, processing time, customer satisfaction rate, etc.).</font></font></p><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Answering calls and customer communication:</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use of technical, editorial and monitoring tools</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Clear and concise expression, both written and spoken.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To present a positive image of the company to our clients</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">He listens, is available, flexible, and proactive.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of accounting or experience with accounting software would be an asset</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform component coverage review for all P/Ns for all components (2 per week Sotip, 1 per week TFCM, 1 per week SLTS, 1 per week Ventana Sousse)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the implementation of KPIs such as coverage rate and time horizon covered.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct a causal analysis of upstream unidentified failures (joint work with the SPM for an improvement plan)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search for components on the market in case of shortage (call all distributors).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide the necessary support for Fasteners escalations: distributors</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the weekly SPM/purchasing meeting to validate the additional costs of troubleshooting.</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Critical thinking</font></font></li><li>M ticulosit</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Orientation is hungry</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Day before</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good interpersonal skills</font></font></li></ul>

<p><b style="font-size: 11px;">What You Will Do</b></p><ul><li>Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner</li><li>Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures</li><li>Use appropriate systems and available resources as necessary to assist in responding to each request</li><li>Support and provide information to all internal and external customers in a professional and courteous manner</li><li>Participate in cross-functional communications and meetings to support the team/domain/center</li><li>Perform additional responsibilities as required</li></ul><p><strong>Desired Candidate Profile</strong></p><p>At VistaPrint, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities.</p><ul><li>Undergraduate degree or equivalent experience in Marketing or Business Administration preferred</li><li>Strong command of the English language</li><li>At least one (1) year of customer service experience</li><li>Previous experience in a multi-channel customer service environment preferred</li><li>The ability to provide excellent customer service while multi-tasking</li></ul><p>Nice to Have</p><ul><li>Experience with graphic design and/or photo imaging design software a plus</li></ul>

<p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Group Management, you will assume full responsibility for this plant and manage its industrial, financial, and human performance. In this role, you will:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define and deploy the site's industrial strategy, ensuring safety, quality, cost, time, and profitability.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage production through key industrial KPIs (productivity, scrap, OTIF, continuous improvement)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage all site functions (Production, Maintenance, Quality, Supply Chain, HSE, Finance and HR)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support the organization's transformation by developing team autonomy and operational excellence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead investment, industrialization, and continuous improvement projects to strengthen the site's competitiveness.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Develop a constructive social dialogue and maintain close relationships with headquarters and local stakeholders.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With a higher education degree, ideally from an engineering school or equivalent, you have at least 10 years of experience managing a production site. You have demonstrated your ability to sustainably improve plant performance, lead transformations, manage a profit center, and support teams in demanding environments. Accustomed to international organizations, you know how to balance local autonomy with the demands of headquarters. A hands-on leader, you are recognized for your leadership, your ability to unite teams, make decisions, and establish a lasting culture of responsibility, performance, and continuous improvement. Fluency in English is essential.</font></font></p>

<p>We are looking for a S-E-SE Finance Automation &amp; RPA (m/f/d) role for our Finance Shared Service Center. In this role, you will be the local contact for automation topics and help us scale digital Finance solutions in a structured and sustainable way. You will work closely with Finance Operations, Finance Process Owners, IT and the global Automation/RPA Team. Depending on experience and local scope, the role may be positioned at Specialist, Expert or Lead Expert level.</p><p>Identify and document automation, RPA, workflow and AI-assisted improvement opportunities in Finance SSC processes. Gather, structure and validate business requirements, including accounting logic, controls and data quality needs. Support existing automation solutions and coordinate incidents, changes, testing and business-side root cause analysis. Coordinate with IT and global automation experts; involve vendors or implementation partners only where required. Report automation pipeline, status, risks and benefits to local management and the global Automation/RPA Team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience in Finance SSC processes or comparable Finance Operations environments.</li><li>Good accounting know-how and strong understanding of Finance processes, postings, reconciliations, controls and reporting requirements.</li><li>Digital affinity and good understanding of automation technologies, workflow solutions, RPA and AI use cases in Finance.</li><li>Experience in working with automation solution providers is beneficial, but not required for the core role.</li><li>Structured, proactive working style with strong communication skills and fluent English.</li></ul>

<p>We are looking for a S-E-SE Finance Automation &amp; RPA (m/f/d) role for our Finance Shared Service Center. In this role, you will be the local contact for automation topics and help us scale digital Finance solutions in a structured and sustainable way. You will work closely with Finance Operations, Finance Process Owners, IT and the global Automation/RPA Team. Depending on experience and local scope, the role may be positioned at Specialist, Expert or Lead Expert level.</p><p>Identify and document automation, RPA, workflow and AI-assisted improvement opportunities in Finance SSC processes. Gather, structure and validate business requirements, including accounting logic, controls and data quality needs. Support existing automation solutions and coordinate incidents, changes, testing and business-side root cause analysis. Coordinate with IT and global automation experts; involve vendors or implementation partners only where required. Report automation pipeline, status, risks and benefits to local management and the global Automation/RPA Team.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience in Finance SSC processes or comparable Finance Operations environments.</li><li>Good accounting know-how and strong understanding of Finance processes, postings, reconciliations, controls and reporting requirements.</li><li>Digital affinity and good understanding of automation technologies, workflow solutions, RPA and AI use cases in Finance.</li><li>Experience in working with automation solution providers is beneficial, but not required for the core role.</li><li>Structured, proactive working style with strong communication skills and fluent English.</li></ul>

<p>We are looking for a S-E-SE Finance Automation &amp; RPA (m/f/d) role for our Finance Shared Service Center. In this role, you will be the local contact for automation topics and help us scale digital Finance solutions in a structured and sustainable way. You will work closely with Finance Operations, Finance Process Owners, IT and the global Automation/RPA Team. Depending on experience and local scope, the role may be positioned at Specialist, Expert or Lead Expert level.</p><p>Identify and document automation, RPA, workflow and AI-assisted improvement opportunities in Finance SSC processes. Gather, structure and validate business requirements, including accounting logic, controls and data quality needs. Support existing automation solutions and coordinate incidents, changes, testing and business-side root cause analysis. Coordinate with IT and global automation experts; involve vendors or implementation partners only where required. Report automation pipeline, status, risks and benefits to local management and the global Automation/RPA Team.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in Finance SSC processes or comparable Finance Operations environments. Good accounting know-how and strong understanding of Finance processes, postings, reconciliations, controls and reporting requirements. Digital affinity and good understanding of automation technologies, workflow solutions, RPA and AI use cases in Finance. Experience in working with automation solution providers is beneficial, but not required for the core role. Structured, proactive working style with strong communication skills and fluent English.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Date: Jun 18, 2026 Location: Tunis, TN, 1053 Company: Vista</p><p>Our Team At Vista, our Customer CARE team is the heart of our customer experience, and you ll join a dynamic, diverse, and passionate group of professionals dedicated to delivering extraordinary support to small businesses across the globe. Based in vibrant hubs like Tunis and beyond, our team thrives on collaboration, demonstrating varied skills to provide thoughtful, insightful, and efficient solutions. In this fast-paced, inclusive environment, you ll work alongside innovative colleagues, making a real impact while upholding Vista s commitment to exceptional service.</p><p>What You Will Do</p><ul><li>Answer all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner</li><li>Perform accurate diagnosis of inquiries and providing appropriate solutions/responses based on defined procedures</li><li>Use appropriate systems and available resources as necessary to assist in responding to each request</li><li>Support and provide information to all internal and external customers in a professional and courteous manner</li><li>Participate in cross-functional communications and meetings to support the team/domain/center</li><li>Perform additional responsibilities as required</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have very good oral and written Portuguese communication skills, as well as being friendly and insightful, to understand and assist our customers with any queries which may arise.</p><p>You have a strong interest in eCommerce and marketing and a passion for print and design, enabling you to provide the best solution for our customers and to contribute to the success of their business.</p><p>You have good computer skills, allowing you to communicate with our customers on all channels to support them.</p><b>Nice to Have</b><ul><li>Experience with graphic design and/or photo imaging design software a plus</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<p>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved. Ensure daily targets and deadlines are reached i.e. number of call activities logged etc. Daily customer calling using automated telephone-dialing system. Document customer comments re: payment date / disputes etc. Ensure requested paperwork / documentation is forwarded to customers. Assist cash application team to ensure payments are processed onto correct customer account. Report issues to line manager to resolve problem accounts.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as a Collection Specialist or similar role +1 year</li><li>Knowledge of billing procedures and collection techniques</li><li>Familiarity with laws related to debt collection.</li><li>Working knowledge of MS Office and databases</li><li>Comfortable working with targets</li><li>Patience and ability to manage stress.</li><li>Excellent communication skills (written and oral) in English</li><li>Skilled in negotiation</li><li>Problem-solving skills</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Fitness Instruction<br>Any certification or training required by local and state agencies.</p><p></p></section>

<p>We are looking for a S-E-SE Finance Automation &amp; RPA (m/f/d) role for our Finance Shared Service Center. In this role, you will be the local contact for automation topics and help us scale digital Finance solutions in a structured and sustainable way. You will work closely with Finance Operations, Finance Process Owners, IT and the global Automation/RPA Team. Depending on experience and local scope, the role may be positioned at Specialist, Expert or Lead Expert level.</p><p>Identify and document automation, RPA, workflow and AI-assisted improvement opportunities in Finance SSC processes. Gather, structure and validate business requirements, including accounting logic, controls and data quality needs. Support existing automation solutions and coordinate incidents, changes, testing and business-side root cause analysis. Coordinate with IT and global automation experts; involve vendors or implementation partners only where required. Report automation pipeline, status, risks and benefits to local management and the global Automation/RPA Team.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in Finance SSC processes or comparable Finance Operations environments. Good accounting know-how and strong understanding of Finance processes, postings, reconciliations, controls and reporting requirements. Digital affinity and good understanding of automation technologies, workflow solutions, RPA and AI use cases in Finance. Experience in working with automation solution providers is beneficial, but not required for the core role. Structured, proactive working style with strong communication skills and fluent English.</p>

<p>Within the IT department of Safran Electrical &amp; Power, the OT Engineer integrates the Industrial Information System competence center and actively contributes to the digital transformation of industrial sites in an Industry 4.0 context. He/she intervenes on a key challenge for the group: the connectivity of industrial equipment (OT). In this capacity, he/she ensures the implementation of connection solutions, the definition of data to be captured, as well as data collection and exploitation, while respecting cybersecurity requirements and OT standards.</p><p><strong>Main missions:</strong></p><ul><li>Define and apply technical standards for connecting industrial equipment according to group standards and cybersecurity requirements.</li><li>Design, deploy, and maintain connectivity solutions for industrial systems.</li><li>Implement digital solutions aimed at optimizing the performance of industrial means (monitoring, maintenance, drift management).</li><li>Identify data to be collected and define connection plans in line with business needs.</li><li>Ensure data collection and exploitation via supervision and analysis tools (MES, MCS, etc.).</li><li>Contribute to upstream studies during the installation of new equipment (automation, supervision, connectivity).</li><li>Participate in industrial digital transformation projects related to Industry 4.0.</li><li>Implement system and incident supervision tools.</li><li>Coordinate local industrial IT projects (cybersecurity, obsolescence, deployment).</li><li>Animate and support the community of OT engineers.</li><li>Coordinate internal and external teams.</li><li>Contribute to the connectivity of robotic cells and automated lines.</li></ul><p><strong>Context:</strong></p><ul><li>Position based at the Dhari site (Tunisia).</li><li>Multi-site scope (France and international: Niort, Méru, Chatou, Conflans, Loches).</li><li>Occasional travel (4-6 weeks per year).</li></ul><p><strong>Challenges:</strong></p><ul><li>Evolve in a complex and critical industrial environment.</li><li>Intervene on various technologies (data, networks, IoT, electronics, software).</li><li>Collaborate with cross-functional teams (IT, Maintenance, Production).</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Job Requirements</h2><h3>Training and experience:</h3><ul><li>Engineering degree or equivalent in industrial IT.</li><li>Minimum of 3 years of professional experience.</li></ul><h3>Technical skills:</h3><ul><li>Proficiency in Windows environments and IT/industrial networks.</li><li>Knowledge of PLC programming.</li><li>Skills in embedded electronics.</li><li>Good level in industrial cybersecurity.</li><li>Knowledge of supervision systems (SCADA, MES, MCS).</li></ul><h3>Behavioral skills:</h3><ul><li>Rigor, organizational skills, and autonomy.</li><li>Good analytical and synthesis skills.</li><li>Excellent writing skills.</li><li>Good interpersonal skills and ability to work cross-functionally.</li><li>Ability to coordinate projects and teams.</li></ul><h3>Personal qualities:</h3><ul><li>Curiosity and interest in Industry 4.0 and cybersecurity topics.</li><li>Willingness for continuous learning and development.</li><li>Collaborative and solution-oriented mindset.</li></ul>

<p>Within the IT department of Safran Electrical &amp; Power, the OT Engineer integrates the Industrial Information System competence center and actively contributes to the digital transformation of industrial sites in an Industry 4.0 context. He intervenes on a key challenge for the group: the connectivity of industrial equipment (OT). In this capacity, he ensures the implementation of connection solutions, the definition of data to be captured, as well as data collection and exploitation, while respecting cybersecurity requirements and OT standards.</p><p><strong>Main missions:</strong></p><ul><li>Define and apply technical standards for connecting industrial equipment according to group standards and cybersecurity requirements</li><li>Design, deploy, and maintain connectivity solutions for industrial systems</li><li>Implement digital solutions to optimize the performance of industrial means (monitoring, maintenance, drift management)</li><li>Identify data to be collected and define connection plans in line with business needs</li><li>Ensure data collection and exploitation via supervision and analysis tools (MES, MCS, etc.)</li><li>Contribute to upstream studies during the installation of new equipment (automation, supervision, connectivity)</li><li>Participate in industrial digital transformation projects related to Industry 4.0</li><li>Implement supervision tools for systems and incidents</li><li>Coordinate local industrial IT projects (cybersecurity, obsolescence, deployment)</li><li>Animate and support the OT engineer community</li><li>Coordinate internal and external teams</li><li>Contribute to the connectivity of robotic cells and automated lines</li></ul><p><strong>Context:</strong></p><ul><li>Position based at the Dhari site (Tunisia)</li><li>Multi-site scope (France and international: Niort, Méru, Chatou, Conflans, Loches)</li><li>Occasional travel (4-6 weeks per year)</li></ul><p><strong>Challenges:</strong></p><ul><li>Evolve in a complex and critical industrial environment</li><li>Intervene on various technologies (data, networks, IoT, electronics, software)</li><li>Collaborate with cross-functional teams (IT, Maintenance, Production)</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineering degree or equivalent in industrial IT</li><li>Minimum of 3 years of professional experience</li><li>Proficiency in Windows environments and computer/industrial networks</li><li>Knowledge of PLC programming</li><li>Skills in embedded electronics</li><li>Good level of industrial cybersecurity knowledge</li><li>Knowledge of supervision systems (SCADA, MES, MCS)</li><li>Rigor, organizational skills, and autonomy</li><li>Good analytical and synthesis skills</li><li>Excellent written communication skills</li><li>Good interpersonal skills and ability to work cross-functionally</li><li>Ability to coordinate projects and teams</li><li>Curiosity and interest in Industry 4.0 and cybersecurity topics</li><li>Willingness for continuous learning and development</li><li>Collaborative and solution-oriented mindset</li></ul>

<p>The German Government supports selected target countries in their efforts to improve their economic frameworks and investment climate in order to promote sustainable long-term investments and create additional formal jobs in the private sector. For this purpose, a dedicated cross-country Financing Facility was established to address the main challenges preventing such investments. The ultimate objective is the job creation in selected African countries. Via Calls for Proposal, the Facility provides financial support (grants) for direct (SME) and indirect (Cluster, Business Environment) job creation at country level. Addressed will be hurdles and gaps in the public domain which form obstacles to all or many enterprises in the specific thematic window. The funding is linked to investments, in combination with substantial own contributions and be accompanied by project preparation measures for implementation, as needed. Projects could include and also target education and training needs that come along with a need for investment.</p><p>Assist the IFE Programme in the Concept Note (CN) Assessment Phase</p><p>Assist the IFE Programme in the Due Diligence (DD) Phase</p><p>Assist the IFE Programme in contracting the successful Applicants</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in relevant fields such as economics, technical engineering or similar field which may be relevant to the requirements of the Call for Proposals assessment.</li><li>Excellent written and oral communication and reporting skills in English and or respectively French.</li><li>Full computer literacy.</li><li>Minimum of 8 years of professional overall experience</li><li>Degree in business administration, economics, management, law or similar business oriented degree.</li><li>Practical Experience in projects of Social Infrastructure Investment Funds or Infrastructure</li><li>Implementation (such as water, sewerage, education, transport, energy) or similar fields</li><li>Preferably regional experience (Sub Sahara Africa and Northern Africa);</li><li>Experience in the management of grant finance cycle is an asset</li><li>Experience in assessing and scoring Concept Notes and carrying out fully fledged project due diligences</li><li>Experience in contracting financial agreements, especially grant agreements would be an advantage</li><li>Experience in analysing individual project proposals by private companies and/or public bodies (primarily with a focus on municipalities) with a particular focus on: a) Technical and Financial Assessment of the Project Proposal b) Project KPIs in terms of, in particular, job creation, professional skills enhancement and improving income and working conditions is considered an asset</li></ul>

<p>If you like getting out and about, you ll love being part of our Field Engineering team. We travel to companies and manufacturing facilities all over the world to carry out risk-based inspections and ensure the integrity of existing certi cations we perform over 3,000 site visits every single day. It could be testing the re doors at a school, checking a re truck or even inspecting the New Year s Eve ball in Times Square. Every day s different and there s always a new challenge to face. As a Field Engineer , you'll play a critical role in maintaining the integrity of our certification programs by conducting safety and non-safety inspections and audits at customer facilities (electrical and electronics manufacturers) throughout Tunisia. You'll verify that certified products continue to comply with applicable requirements, support customers throughout the certification lifecycle, and help uphold the trust behind the UL Mark. This is an excellent opportunity for a technically minded professional with an electrical or electronics background who enjoys working independently, building customer relationships, and gaining exposure to a wide range of products and manufacturing environments. Conducts safety and non-safety inspections and audits at customer facilities in accordance with applicable standards and UL Solutions procedures. Verifies that certified electrical and electronic products, components, materials, labels, and markings comply with UL Solutions requirements. Reviews production records, quality documentation, traceability programs, and previous inspection findings. Evaluates test equipment calibration and witness factory testing activities when required. Prepares inspection reports and documents non-conformances and corrective actions. Schedules and manages inspection activities independently while maintaining high levels of quality and customer service. Acts as a trusted advisor to customers by answering questions and providing guidance on UL Solutions certification services. Collaborates with Engineering, Sales, Customer Service, Customer Advocacy, Label Center, and other internal teams to support customers throughout the product lifecycle. Builds strong customer relationships and helps customers navigate product launches, manufacturing changes, and ongoing certification requirements. #LI-Remote #LI-ZK1</p><p><strong>Desired Candidate Profile</strong></p><p>Higher degree or technical diploma in Electrical Engineering, Electronics Engineering, Electrical Technology, Electronics Technology, or a related technical discipline.</p><p>Experience in auditing, inspection, compliance, product testing or a related technical field.</p><p>Knowledge of electrical and/or electronic products, components, manufacturing processes, or quality systems.</p><p>Strong written and verbal communication skills in English, French and the local language.</p><p>Ability to work independently, prioritize tasks, and manage a field-based schedule.</p><p>Customer-focused mindset with excellent interpersonal skills.</p><p>Valid driver's license and willingness to travel extensively.</p>

<p>The German Government supports selected target countries in their efforts to improve their economic frameworks and investment climate in order to promote sustainable long-term investments and create additional formal jobs in the private sector. For this purpose, a dedicated cross-country Financing Facility was established to address the main challenges preventing such investments. The ultimate objective is the job creation in selected African countries. Via Calls for Proposal, the Facility provides financial support (grants) for direct (SME) and indirect (Cluster, Business Environment) job creation at country level. Addressed will be hurdles and gaps in the public domain which form obstacles to all or many enterprises in the specific thematic window. The funding is linked to investments, in combination with substantial own contributions and be accompanied by project preparation measures for implementation, as needed. Projects could include and also target education and training needs that come along with a need for investment.</p><p>Assist the IFE Programme in the Concept Note (CN) Assessment Phase</p><p>Assist the IFE Programme in the Due Diligence (DD) Phase</p><p>Assist the IFE Programme in contracting the successful Applicants</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree in relevant fields such as economics, technical engineering or similar field which may be relevant to the requirements of the Call for Proposals assessment.</li><li>Excellent written and oral communication and reporting skills in English</li><li>Excellent written and oral communication and reporting skills in French an asset</li><li>Full computer literacy.</li><li>Minimum of 8 years of professional overall experience</li><li>Degree in business administration, economics, management, law or similar business oriented degree.</li><li>Practical Experience in projects of Social Infrastructure Investment Funds or Infrastructure Implementation (such as water, sewerage, education, transport, energy) or similar fields</li><li>Preferably regional experience (Sub Sahara Africa and Northern Africa);</li><li>Experience in the management of grant finance cycle is an asset</li><li>Experience in assessing and scoring Concept Notes and carrying out fully fledged project due diligences</li><li>Experience in contracting financial agreements, especially grant agreements would be an advantage</li><li>Experience in analysing individual project proposals by private companies and/or public bodies (primarily with a focus on municipalities) with a particular focus on: a) Technical and Financial Assessment of the Project Proposal b) Project KPIs in terms of, in particular, job creation, professional skills enhancement and improving income and working conditions is considered an asset</li></ul>

<p>We are looking for a Legal Receptionist, primarily based in Tunis for our subsidiary SEPTEO DIGITAL&amp;SERVICES.</p><p>What we can accomplish together:</p><p>Integrated into the customer service department, you will have the role of external telephone reception for our clients, lawyers and notaries.</p><p>You will be responsible for the complete management of the telephone switchboard:</p><ul><li>Call filtering</li><li>Directing callers to their contacts in compliance with the given instructions.</li><li>Taking messages</li><li>Appointment scheduling</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have significant previous experience in customer relationship management, demonstrating a great capacity for active listening and a strong commitment to customer satisfaction. You have excellent written and oral French expression, as well as a developed synthesis spirit. In addition, you are serious, rigorous, and comfortable with IT tools.</p>