Call Center Jobs in Tunisia

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Requisition ID 36706 Office Country Tunisia Office City Tunis Division Banking Countries of Operations Contract Type Short Term Contract Length 12 months Posting End Date 25/05/2026 Purpose of the Job The Receptionist is responsible for providing secretarial, clerical and administrative support to Resident Office (RO) staff in order to ensure an effective and efficient operation of the office. Acting as the first point of contact the Receptionist deals with general enquiries, answers phone calls and greets visitors as they arrive at the office. They also ensure that the office activities are running smoothly in terms of supplies and equipment and support the Resident Office staff with basic clerical duties and tasks. The Receptionist contributes to maintaining a safe and secure office environment by supporting basic security protocols, including visitor access control, monitoring of entry points, and adherence to safety and security procedures. As the first point of contact, the role also involves maintaining awareness of potential risks and promptly reporting any security or safety concerns in line with office guidelines. Accountabilities and Responsibilities Reception (75%) • Screening incoming telephone calls (internal and external), determine purpose of calls, and forward calls to appropriate personnel or department, take and deliver messages when appropriate personnel are unavailable. • Answer questions about organization and provide callers with address, directions, and other information. • Deal with general inquiries in a professional and courteous manner, in person, on the telephone or via e-mail; direct inquiries as appropriate. • Greet and receive visitors, determine nature of business, direct and accompany visitors to appropriate personnel, keep visitors log. • Manage visitor access in line with security procedures, including verifying identity, issuing guest passes, escorting visitors, and preventing unauthorized entry. • Monitor access to the office by observing entry points and, where applicable, using available systems (e.g. CCTV, alarms) to identify and report suspicious activity or security risks • Depending on RO, may prepare meeting rooms with presentation equipment/materials and refreshments; arrange passes, monitor visitors, and prepare periodical visitor statistics for HQ. • Assist visiting missions if required. • Support office safety and security by following established procedures, maintaining vigilance, and promptly reporting incidents, hazards, or irregular situations • In case of emergencies (e.g. fire alarms, medical situations), assist with initial response actions such as guiding visitors/staff and informing relevant contacts in line with office protocols. Clerical/Administrative (25%) • Work closely with the Admin Team and coordinate, where relevant, with the RO Security Focal Point to ensure smooth office operations and adherence to administrative and security procedures. • Arrange couriers screen, sort and process mail for RO staff, ensuring secure handling of sensitive or confidential documents. • Scan, copy and send documents. • Depending on RO, it may be required to provide ad hoc support to the assistants/administrative staff/Office Manager • May be responsible for the maintaining of staff whereabouts schedule. • May be responsible for checking general RO e-mail and forwarding to the relevant staff member for further action. • May be entitled to ITC duties • Assist in maintaining accurate administrative records (e.g. contact lists) to support safety, communication, and emergency preparedness. • Report any observed security, safety, or operational risks or irregularities to the Admin Team or RO Security Focal Point in a timely manner. What is it like to work at the EBRD? Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. The EBRD environment provides you with: • Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in; • A working culture that embraces inclusion and celebrates diversity; • An environment that places sustainability, equality and digital transformation at the heart of what we do. Diversity is one of the Bank s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum secondary education, university preferred. • Previous experience in a receptionist / secretarial capacity. • Familiarity with the use of office equipment, such as fax, photocopiers etc. • Excellent verbal communication skills with a good telephone manner. • Good interpersonal skills. • Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word) and e-mail (Microsoft Outlook) combined with ability to acquire other skills as necessary. • Ability to work on own initiative and take responsibility where necessary and to work as part of a team. • Multilingual English plus relevant country of operation language • A good phone manner and excellent organisational skills with ability to deal with people effectively. • Follow the Bank s policies and procedures, including basic safety and security protocols. • Awareness of confidentiality requirements and information security principles in an office environment. • Ability to remain vigilant and exercise sound judgement when handling visitors, communications, and sensitive information. • Security certification, training, or prior security-related background is considered an asset. • Ability to work to a high standard (and while under pressure). • Responsible and attentive approach to maintaining a safe, secure, and well-controlled office environment. • Honest and trustworthy. • Good time management skills. • Cultural awareness and sensitivity.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>At Transcom, we are passionate about customer experience (CX) and we are accompanying the digital revolution. We are launching a brand new strategic partnership with a leader in hyper-growth Fintech. For this new adventure, we are looking for pioneering talents, capable of breaking the codes of traditional banking. Here, we don't talk about counters, but about agility, intuitive mobile applications, and instant financial services. Ready to be part of the founding team of this project?</p><p>What we offer you:</p><ul><li>The unique opportunity to launch a new client: participate in the genesis of this project and help us build an elite team.</li><li>Flexibility and Remote Work: Possibility of switching to Work at Home after 3 months (once training is completed, onboarding is successful, and after management validation).</li><li>A "Digital First" and inclusive environment: join a new project at the heart of financial innovation.</li><li>Continuous development: train yourself on the latest trends in Neobanking, cryptocurrencies, and digital security.</li><li>Accelerated growth opportunities: on a new project, tomorrow's leaders are those who start today.</li><li>Modern and ultra-connected offices: with relaxation areas designed to stimulate creativity.</li><li>An attractive package: competitive salary, performance bonuses, and exclusive Fintech-related benefits.</li></ul><p>Join Transcom as a Fintech Customer Service Representative! Be the human voice behind the application and support our users in a fluid and secure financial experience.</p><p>In this role, you will:</p><ul><li>Assist users in managing their accounts via the application (account opening, card management, instant transfers).</li><li>Resolve incidents in real-time (card blocking, transaction disputes, strong authentication).</li><li>Guide customers on innovative features (automated savings, fractional investments, cashback).</li><li>Ensure the security of operations: apply identity verification procedures with absolute rigor.</li><li>Provide premium multi-channel support (Chat, In-App Messaging, and Telephone) with a modern and efficient tone.</li><li>Contribute to the success of the launch by relaying user feedback to optimize the customer journey from day one.</li></ul><p>Profile sought:</p><ul><li>Perfect command of French (level C1/C2), with natural ease in writing and speaking.</li><li>Aptitude for new technologies: you are a user of mobile applications and digital tools hold no secrets for you.</li><li>Analytical and reactive mind: you know how to find quick solutions in an ever-changing environment.</li><li>Customer service oriented: you have strong emotional intelligence to reassure users about their finances.</li><li>Rigor and integrity: working in Fintech requires surgical precision and impeccable ethics.</li><li>Team spirit: you enjoy the challenges that the launch of a new project represents.</li></ul><p>Life at Transcom</p><p>At Transcom, our commitment is unwavering. To our clients, but also to each other. This new Fintech project is the ideal place to transform your potential into cutting-edge expertise. We value boldness, curiosity, and team spirit. You are included, as you are, from day one. And with the right mindset, there are no limits to what we can accomplish together in this new technological adventure.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfect command of French (level C1/C2), with natural ease in writing and speaking.</li><li>Aptitude for new technologies: you are a user of mobile applications and digital tools hold no secrets for you.</li><li>Analytical and reactive mind: you know how to find quick solutions in an environment that is constantly changing.</li><li>Customer service oriented: you have strong emotional intelligence to reassure users about their finances.</li><li>Rigor and integrity: working in Fintech requires surgical precision and impeccable ethics.</li><li>Team spirit: you enjoy the challenges that the launch of a new project represents.</li></ul><p></p></section>

<p>Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent oral and written communication skills for English, French and Arabic languages.</li><li>Ability to conduct dialogue politely and professionally.</li><li>Ability to work with large volumes of information.</li><li>Attention to detail and accuracy in documentation.</li><li>Proficiency in PC and basic office programs.</li><li>Skills in working with CRM systems and other specialized software.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Deliver outstanding customer support via phone calls, chats, and emails; Manage day-to-day guest communication and ensure a smooth guest experience; Ensure the operational success of our guest services and maintain high levels of guest satisfaction; Manage day-to-day guest communication, ensuring timely, professional, and consistent responses across various platforms; Monitor and respond to messages during key hours, particularly around critical booking periods such as arrivals and departures; Coordinate with cleaning and maintenance teams to ensure smooth operations, resolving any issues efficiently; Handle guest concerns from start to full resolution, escalating when necessary to ensure guest satisfaction; Use internal tools (Hostaway, Duve, Turno, AppSheet) to manage reservations, tasks, and guest information accurately; Process booking modifications, including extensions, date changes, and special requests promptly; Evaluate and manage refund requests in line with company policies and guidelines, following up to ensure timely resolution.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent English and French skills (C1 for both spoken and written); At least 6 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry/hospitality; Positive, proactive and responsible attitude; Familiarity with internal tools such as Hostaway, Duve, Turno, AppSheet, or similar reservation and guest management systems; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</p><p>Experience in hospitality or property management industry.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Executive Administrative Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.<br><b><u>Responsibilities:</u></b></p><br><br><ul><li>Directly supports a C15 level manager and generally supports an entire department</li><li>Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms</li><li>Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team</li><li>Coordinates travel arrangements; prepare and distribute schedules/agendas for travel</li><li>Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports</li><li>Handles incoming calls; responds to inquiries</li><li>Orders supplies and process invoices through Procure to Pay system</li><li>Process and follow-up on Virtual Requests</li><li>May prepare and review materials and correspondence for meetings</li><li>Maintains and update files/records, produces reports and various correspondence</li><li>Handles sensitive materials; maintain appropriate levels of confidentiality</li><li>Performs other duties and functions as assigned</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><br><p><b><u>Qualifications:</u></b></p><br><br><ul><li>Previous office administration experience preferably within a large and complex financial services or similar organization</li><li>Self-motivated and detail oriented</li><li>Consistently demonstrates clear and concise written and verbal communication skills</li><li>Proficient in Microsoft Office</li></ul><br><p><b><u>Education:</u></b></p><br><br><ul><li>Bachelor's/University degree or equivalent experience</li></ul><br><br><p><b><i>Commitment to Diversity, Equity, and Inclusion:</i></b></p><br><br><p><i>We are an equal opportunity employer and are dedicated to building a diverse, equitable and inclusive team.</i></p><br><br><p><b><i>We welcome and encourage applications from people with disabilities; </i></b><i>we believe that a variety of perspectives and backgrounds enriches our workplace and drives our success.</i></p><br><br><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family Group: </b>Business Strategy, Management &amp; Administration<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><br><b>Job Family:</b>Administrative Support<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><br><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Production Manager, you will ensure the proper implementation of the production schedule, respecting: the production plan and customer deadlines, product conformity, and safety regulations. You will supervise employees regarding efficiency, performance, adherence to safety instructions and procedures, with the aim of improving performance indicators (direct labor and waste reduction). You will evaluate work processes and performance, and formulate recommendations. You will ensure that labor, raw materials, and equipment are available and operational to produce quality goods efficiently and quickly, with minimal waste. You will ensure the efficient use of equipment to meet production schedules and guarantee product quality in a safe environment. Conduct safety Gemba walks and supervise employees on the shop floor. Lead Kaizen initiatives and 5 Whys analyses. Take all necessary measures to ensure continuity of production. Maintain up-to-date records of attendance, absences, calls, and overtime.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Minimum of 5 years in a similar role.</font></font></li><li><font dir="auto" ><font dir="auto" >Good mastery of Lean Manufacturing principles, including Kaizen methodologies.</font></font></li></ul><p></p></section>

<p>The Executive Administrative Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.<br> <br> <b> <u>Responsibilities:</u> </b> </p> <ul> <li>Directly supports a C15 level manager and generally supports an entire department</li> <li>Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms</li> <li>Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team</li> <li>Coordinates travel arrangements; prepare and distribute schedules/agendas for travel</li> <li>Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports</li> <li>Handles incoming calls; responds to inquiries</li> <li>Orders supplies and process invoices through Procure to Pay system</li> <li>Process and follow-up on Virtual Requests</li> <li>May prepare and review materials and correspondence for meetings</li> <li>Maintains and update files/records, produces reports and various correspondence</li> <li>Handles sensitive materials; maintain appropriate levels of confidentiality</li> <li>Performs other duties and functions as assigned</li> <li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li> </ul> <p> </p> <p> <b> <u>Qualifications:</u> </b> </p> <ul> <li>Previous office administration experience preferably within a large and complex financial services or similar organization</li> <li>Self-motivated and detail oriented</li> <li>Consistently demonstrates clear and concise written and verbal communication skills</li> <li>Proficient in Microsoft Office</li> </ul> <p> </p> <p> <b> <u>Education:</u> </b> </p> <ul> <li>Bachelor's/University degree or equivalent experience</li> </ul> <p> </p> <p> </p> <p> <b> <i>Commitment to Diversity, Equity, and Inclusion:</i> </b> </p> <p> <i>We are an equal opportunity employer and are dedicated to building a diverse, equitable and inclusive team.</i> </p> <p> <b> <i>We welcome and encourage applications from people with disabilities; </i> </b> <i>we believe that a variety of perspectives and backgrounds enriches our workplace and drives our success.</i> </p> <p> </p> <p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family Group: </b> Business Strategy, Management &amp; Administration<p> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </span> </p> <b>Job Family:</b> Administrative Support<p> <span> <span> <span> <span> <span> <span> <span>------------------------------------------------------</span> </span> </span> </span> </span> </span> </span> </p> <b>Time Type:</b> Full time<p> <span>------------------------------------------------------</span> </p> <b>Most Relevant Skills </b> Please see the requirements listed above.<p>------------------------------------------------------</p> <b>Other Relevant Skills </b> For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p> <p> <i>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i> </p> <p> <i> </i> </p> <p> <i>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i> <i> Accessibility at Citi .</i> <br> <br> <i>View Citi s EEO Policy Statement and the Know Your Rights poster.</i> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce.<br> Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.<br> Role Type: Full-time Engagement: Independent Contractor About the company Our client is a premier B2B sales acceleration partner that specializes in outsourced sales development and lead conversion for mid-market and enterprise organizations globally.<br> With over 13 years of expertise in navigating complex, high-value sales cycles, the team serves diverse sectors ranging from FinTech and HealthTech to Manufacturing.<br> They empower ambitious brands by deploying highly skilled, native-language sales development representatives (SDRs) who utilize a proprietary, consultative methodology and a cutting-edge sales technology stack.<br> Job Summary Are you a French-speaking professional with a technical mindset and a passion for consultative selling?<br> We are seeking a high-caliber Sales Development Representative to join an industry-leading sales outsourcing firm with 15 years of proven excellence.<br> In this role, you won't just be making calls; you will be engaging in sophisticated, concept-led conversations within the engineering and SaaS sectors.<br> This is a unique opportunity to leverage your technical background to navigate complex business challenges and drive growth for world-class clients.<br> Key Responsibilities Execute a high-volume outbound strategy, maintaining an average of 50 targeted touchpoints per day.<br> Conduct consultative discovery calls to identify pain points and introduce complex technical solutions to the French market.<br> Manage and track all lead generation activity, pipeline, and outreach within Salesforce.<br> Consistently achieve a monthly target of 10 qualified outbound opportunities.<br> Collaborate with internal teams to refine messaging based on market feedback and technical requirements.<br> Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals Professional fluency in both French and English (written and verbal).<br> A background in Engineering or a strong technical aptitude capable of understanding complex SaaS concepts.<br> Proven experience in consultative or concept-based sales.<br> High level of coachability and a desire to continuously refine your sales craft.<br> An affable, curious, and determined personality with the resilience to thrive in a fast-paced environment.<br> Nice-to-Haves Prior experience working within an outsourced sales or agency environment.<br> Existing proficiency with Salesforce CRM.<br> Experience selling specifically into the French industrial or software manufacturing sectors.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Discover your future at Citi <p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br> Job Overview <p>The Executive Administrative Assistant provides support to another individual or group of individuals by handling correspondence, managing calendars and appointments, arranging conferences and conference calls, making travel arrangements and providing other administrative tasks.<br><b><u>Responsibilities:</u></b></p><br><ul><li>Directly supports a C15 level manager and generally supports an entire department</li><li>Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms</li><li>Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team</li><li>Coordinates travel arrangements; prepare and distribute schedules/agendas for travel</li><li>Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports</li><li>Handles incoming calls; responds to inquiries</li><li>Orders supplies and process invoices through Procure to Pay system</li><li>Process and follow-up on Virtual Requests</li><li>May prepare and review materials and correspondence for meetings</li><li>Maintains and update files/records, produces reports and various correspondence</li><li>Handles sensitive materials; maintain appropriate levels of confidentiality</li><li>Performs other duties and functions as assigned</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p><b><u>Qualifications:</u></b></p><br><ul><li>Previous office administration experience preferably within a large and complex financial services or similar organization</li><li>Self-motivated and detail oriented</li><li>Consistently demonstrates clear and concise written and verbal communication skills</li><li>Proficient in Microsoft Office</li></ul><p><b><u>Education:</u></b></p><br><ul><li>Bachelor's/University degree or equivalent experience</li></ul><p><b><i>Commitment to Diversity, Equity, and Inclusion:</i></b></p><br><p><i>We are an equal opportunity employer and are dedicated to building a diverse, equitable and inclusive team.</i></p><br><p><b><i>We welcome and encourage applications from people with disabilities; </i></b><i>we believe that a variety of perspectives and backgrounds enriches our workplace and drives our success.</i></p><br><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Business Strategy, Management &amp; Administration<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Administrative Support<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supports leaders in designing the employee strategy for their respective area of responsibility</p><p>Acts as HR Business Partner to assigned area of responsibility in HR related matters</p><p>Acts as an interface to all HR departments for HR-related topics</p><p>Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs</p><p>Supports strategic workforce planning</p><p>Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary</p><p>Transmits future staffing requirements to HR Recruiting for further processing</p><p>Communicates and coordinates HR related topics for the respective leader or area</p><p>Supports the talent management and successor planning</p><p>Supports the leader within the salary change process and with personnel development measures</p><p>Submits exit support for further execution</p><p>Coaches and consults the respective leaders on leadership, competency management and team development</p><p>Supports the valuation of future business needs and consults on HR related measures</p><p>Supports deployment of HR processes and guidelines</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Level of Education: University Degree</p><p>Branch Of Study: Management / Human Resources / Marketing / Communication / Commerce</p><p>Experience : 1 year in the automotive industry is appreciated</p><p>Language : French &amp; English</p><p>Social competences: Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; result orientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</p><p>Professional competence : Assessment centers Candidate testing / interview techniques/ Employee onboarding/ Executive Search/ Job analysis/ Job Fairs/ Recruitement design, planning and management</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><ul><li>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems</li><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Experience with Buy &amp; Bill and/or Specialty Pharmacy products is preferred, in both health systems and private practice</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this roleat the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on manyfactors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount isearned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that areallocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolutediscretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><ul><li>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems</li><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Experience with Buy &amp; Bill and/or Specialty Pharmacy products is preferred, in both health systems and private practice</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this roleat the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on manyfactors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. ​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount isearned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that areallocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolutediscretion, consistent with&nbsp;applicable law.&nbsp;</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>The Executive Account Specialist role promotes a product to community practices and health systems. Customer accounts may include community/private practices, community-based hospitals, academic medical centers, and government accounts (military treatment facilities and/or Veteran’s Affairs Medical Centers). The Account Specialist develops and maintains relationships with various accounts/departments such as neurology, pain medicine, physical medicine and rehabilitation, primary care, and pharmacy. Or in Urology, specialists such as urology, urogynecology, obstetrics and gynecology, female pelvic medicine, ambulatory surgical centers, and reconstructive surgery.</p><br><p>Responsibilities</p><br><ul><li>Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems.</li><li>Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets.</li><li>Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources.</li><li>Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations.</li><li>Provide education and clinical/injection training for residents, fellows, and other key hospital personnel.</li><li>Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts.</li><li>Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of technical experience with three (3) or more years of experience within sales preferred and a high school diploma/GED required</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to manage a complex sell, learn procedural, technical, clinical, and anatomical information quickly and communicate/present/train to a variety of audiences</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to lift/pull 25–100 lb. training models and meet necessary hospital credentialing/vaccination requirements</li><li>Ability to travel adequately to cover territory, as well as overnight attendance at scheduled training events and sales meetings</li><li>Documented history of strong sales performance, preferably in a clinical/technical/consultative sales role with multiple decision makers is preferred.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may ultimately pay more or less than the posted range. This range may be modified in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to participate in our short-term incentive&nbsp;programs. Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee remains in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be modified at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;</p><br></li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p>Supports leaders in designing the employee strategy for their respective area of responsibility. Acts as HR Business Partner to assigned area of responsibility in HR related matters. Acts as an interface to all HR departments for HR-related topics. Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs. Supports strategic workforce planning. Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary. Transmits future staffing requirements to HR Recruiting for further processing. Communicates and coordinates HR related topics for the respective leader or area. Supports the talent management and successor planning. Supports the leader within the salary change process and with personnel development measures. Submits exit support for further execution. Coaches and consults the respective leaders on leadership, competency management and team development. Supports the valuation of future business needs and consults on HR related measures. Supports deployment of HR processes and guidelines.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications and Experience</h2> <p>Level of Education: University Degree</p> <p>Branch Of Study: Management / Human Resources / Marketing / Communication / Commerce</p> <p>Experience : 1 year in the automotive industry is appreciated</p> <p>Language : French &amp; English</p> <h2>Social competences:</h2> <ul> <li>Communication</li> <li>Social &amp; intercultural sensitivity</li> <li>Change management</li> <li>Target &amp; result orientation</li> <li>Motivation &amp; resilience</li> <li>Self-organization</li> <li>Conflict management</li> <li>Teamwork</li> </ul> <h2>Professional competence:</h2> <ul> <li>Assessment centers</li> <li>Candidate testing / interview techniques</li> <li>Employee onboarding</li> <li>Executive Search</li> <li>Job analysis</li> <li>Job Fairs</li> <li>Recruitement design, planning and management</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are looking for a Business Process Expert BPM Business Support (F/M) based in Mohamdia.</p><p><b>Grow with us – Your Responsibilities</b></p><br><ul><li>Facilitate Data and Process Management programs and initiatives from concept to implementation</li><li>Document input and prepare process requirements documents for internal Data and Process Management centers of excellence or competency centers</li><li>Support the needs of the process management throughout the process development; ensure what is delivered meets the original standards and KPIs</li><li>Conduct the process required to identify and evaluate internal digital assets and strengths</li><li>Provide emerging digital technologies and articulate the digital future of Sartorius with a strong focus on customer needs</li><li>Support in configuration requirements, integration decisions and technology process improvements</li><li>Abcd</li></ul><p><b>What will convince us</b></p><br><ul><li>Academic degree in Information Technology, Business Administration or Engineering or related field</li><li>Minimum 5 years of proven experience in effectively managing large-scale projects in digital environment</li><li>Technical background or working knowledge of software development process and tools is an advantage</li><li>Fluent in English</li><li>Enthusiasm for new technologies and digital trends</li><li>Ability to think analytically, very good conceptual skills</li></ul><p><b>About Sartorius&nbsp;</b></p><br><p>Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.&nbsp;</p><br><p>We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.</p><br><p>Join our global team and become part of the solution. We are looking forward to receiving your application.&nbsp;<br>www.sartorius.com/careers</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via emails and outgoing calls; Respond , troubleshoot and escalate support requests, including technical issues, via email, phone, chat, scheduled video calls; Maintain regular communication with customers and provide timely updates on open issues and resolutions; Identify, reproduce, and report bugs clearly to Product and Development teams; Gather customer feedback, identify recurring needs, and suggest product improvements to enhance the platform experience; Maintain high service standards by meeting KPIs such as response time, resolution rate, and customer satisfaction; Accurately document all customer interactions in the CRM system; Stay up to date with platform updates, new policies, and industry trends.<br> What you need to succeed in this role: Excellent French and English skills (C1 for both spoken and written); At least 2+ years of experience in Customer Support, SaaS Support, or Technical Support, preferably supporting complex technical solutions similar role is a must ; Strong Excel skills, including VLOOKUP, reporting and data analysis; Excellent problem-solving abilities with a customer-first mindset; Ability to handle multiple tasks and prioritize effectively in a fast-paced environment; High attention to detail and accuracy in managing customer information; Experience with CRM systems; Commitment to delivering high-quality customer service and meeting performance targets; Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with Zendesk is a strong advantage; An analytical mindset with the ability to identify patterns, solve problems, and suggest improvements.<br> Benefits and Perks: Flexible schedule; Inclusive international environment; Compensation in USD; Good bonuses for referring friends Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent English skills (C1 for both spoken and written); At least 6-12 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in hospitality.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>