Factory Jobs
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<span><strong>Job Title: </strong></span><span><strong>Outbound Sales Account Manager - North American Market (Evening Shift)</strong></span> <br> <span><strong>Location: Tunis, Tunisia</strong></span> <br> <span><strong>Working Hours: </strong>Monday to Friday: 2.00 PM- 11.00 PM</span> <br> <span><strong>Report to: </strong></span><span><strong>Contact Centre Supervisor</strong></span> <br> <p><span><strong><u>Overview:</u></strong></span><br><span>This is an exciting opportunity for a motivated salesperson to become an Outbound Sales Account Manager at Pens.com. You will </span><span>play a critical role in delivering a best-in-class customer experience by combining deep subject-matter expertise, proactive engagement, and strategic relationship management. The role is focused on driving business outcomes, fostering customer loyalty, and ensuring operational excellence across high-value customers (HVCs). As a key player in customer experience, the ideal candidate must be a versatile professional who excels in customer relationship management, service quality enhancement, and cross-functional collaboration. </span></p><br> <p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br> <p><span><strong>collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Act as a trusted advisor for high-value customers, offering personalized support</span><span> ensuring strong relationships and high retention </span></li> <li><span>Personalize communication using CRM data, previous order history, and customer profiles</span></li> <li><span>Demonstrate a deep passion for delivering exceptional service and building lasting customer loyalty.</span></li> <li><span>Drive revenue growth by upselling, renewing accounts, and expanding existing client portfolios, </span><span>meet or exceed performance KPIs </span></li> <li><span>Understand client needs and provide tailored marketing and promotional solutions aligned with their objectives </span></li> <li><span>Maintain detailed documentation of customer interactions and outcomes.</span></li> <li><span>Advise clients on campaign strategies, product selection, and optimal use of their marketing budgets </span></li> <li><span>Coordinate with design, escalation, and different teams to solve customer problems or execute custom solutions</span></li> <li><span>Promote new products, offers, and marketing campaigns while staying informed on industry trends </span></li> <li><span>Contribute to continuous improvement initiatives and support projects aimed at enhancing processes and performance</span></li> <li><span>Share client success stories or feedback with relevant teams to drive continuous improvement</span></li> </ul> <br> <p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br> <p><span>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</span></p><br> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span>Proven sales skills are a must with demonstrated ability to close deals, upsell, and consistently meet and exceed targets. </span></li> <li><span>Excellent communication and negotiation skills in English (written and spoken). </span></li> <li><span>Customer-focused mindset with active listening, problem-solving abilities and a quick analytical reflex for identifying needs.</span></li> <li><span>Strong organizational skills with attention to detail, ensuring effective follow up and documentation. </span></li> <li><span>Team player with a proactive attitude and willingness to learn and grow</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span> At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br> <p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Novagraaf is a company of Intellectual Property (IP) Consulting that distinguishes itself by a resolutely modern vision of its role as an IP partner for companies and combines the know-how of an international legal firm with the innovation and efficiency of a global provider. Novagraaf has developed over the years a diversified client portfolio including SMEs, research laboratories and large international groups in various economic sectors. Novagraaf offers an international, friendly and studious environment, where flexibility in work organization is favored. To support its development, Novagraaf is recruiting a Patent Administrator (m/f) wishing to work in Tunis.</p><p>Do you want to evolve within a dynamic, curious, demanding and stimulating team based on an entrepreneurial, international and collaborative model, then join us!</p><p>Your missions:</p><p>Your missions will consist of:</p><ul><li>Daily management of incoming and outgoing mail</li><li>Drafting and managing correspondence in French and English with stakeholders (clients, correspondents, offices) and instruction emails</li><li>Preparation of powers of attorney and sending to clients</li><li>Creation of files in our database</li><li>Management of official deadlines and tasks with our software and on the various client platforms and follow-up with clients and correspondents</li><li>Handling translation and validation requests</li><li>Management of file billing</li><li>Preparation of validation forms (online) or via the Epoline platform</li><li>Investigations on official online registers</li><li>Telephone contact in English with the Offices</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Legal training desired</li><li>First experience of at least 2 years in the legal field (law firm, notary office or industrial property firm)</li><li>Languages: mastery of French and English indispensable (oral and written), German a plus;</li><li>Comfortable with IT tools, proficiency in Excel is essential;</li><li>Rigor and organization;</li></ul><p></p></section>
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Job : <ul><li>Maintain equipment in good working order by following operating procedures and maintenance plans.</li><li>Perform preventive and corrective maintenance on equipment, respecting safety rules.</li><li>Detect the cause of breakdowns, establish a diagnosis by following logical and methodological processes.</li><li>Repair any failures as quickly as possible with precise analysis followed by a complete breakdown report.</li><li>Change or repair defective parts, components, and proceed with tests and adjustments.</li><li>Enter all activities into the CMMS to ensure optimal feedback and guarantee spare parts inventory management.</li><li>Perform readings and analysis of electrical diagrams and program PLCs.</li><li>Control the consumption of spare parts based on statistics.</li><li>Propose solutions to optimize the safety and performance of the production tool.</li><li>Provide technical support and share skills with the team to ensure the quality of interventions.</li><li>Stay constantly updated on technical developments.</li><li>Repair, prepare, and replace defective parts.</li></ul> <br> Required profile : <ul><li>Holder of a <strong>BTP</strong>, <strong>BTS</strong>, or <strong>License</strong> in industrial automation maintenance, mechanics, or electrical engineering, or with <strong>at least 5 years of experience</strong> in the industrial sector.</li><li>Knowledge of numerical controls and automated systems.</li><li>Knowledge of numerical controls and automated systems.</li><li>Knowledge of mechanics, hydraulics, and pneumatics would be a plus.</li><li>Rigorous, methodical, and attentive.</li></ul> <br><br> </div>
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<span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>This role is field-based, and candidates should live within a reasonable distance from the primary city.</strong> <strong>Talent will be hired at a level commensurate with experience.</strong></p><br><p><u>Candidates may live in the following cities:</u></p><br><ul><li>Indianapolis, IN</li><li>New Orleans, LA</li><li>Oklahoma City, OK</li><li>Memphis, TN</li><li>Nashville, TN</li><li>St. Louis, MO</li><li>Jackson, MS</li><li>Mobile, AL</li><li>Tallahassee, FL</li></ul><p>The Oral Migraine Field Reimbursement Associate Director leads a regional team of FRMs responsible for delivering compliant, field-based access and reimbursement support to providers and their office staff. This role ensures the team effectively educates customers on coverage, coding, billing, payment, product acquisition, and affordability topics for the Oral Migraine buy-and-bill brands to help facilitate appropriate patient access to AbbVie therapies.</p><br><p>The Associate Director partners cross-functionally with Sales, Patient Services, Market Access, and other internal stakeholders to align field execution, identify access barriers, and support the development and deployment of reimbursement resources and strategies. This leader is accountable for leading, coaching, developing, and managing the regional FRM team to achieve business objectives while maintaining the highest standards of compliance and customer support.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Lead, coach, and develop a regional team of Field Reimbursement Managers to ensure effective field execution and consistent delivery of buy-and-bill product reimbursement and access support.</li><li>Provide regular field coaching and performance feedback to strengthen team capability and execution.</li><li>Ensure FRMs deliver accurate, compliant support regarding coverage, coding, billing, payment, product acquisition, and affordability.</li><li>Partner with cross-functional stakeholders to support access strategy, field execution, and customer education initiatives.</li><li>Monitor team activity, capacity, and performance using available analytics, reporting tools, and business reviews.</li><li>Identify skill gaps and implement development plans, training support, and coaching interventions as needed.</li><li>Maintain direct engagement with key accounts and customers when appropriate to resolve complex access or reimbursement issues.</li><li>Communicate field insights, trends, and barriers to internal partners to support broader strategy and continuous improvement.</li><li>Support hiring, onboarding, coaching, and ongoing talent development for direct reports.</li><li>Ensure all field activities align with AbbVie policies, approved ways of working, and applicable compliance requirements.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree required; Master's degree preferred. </li><li>Minimum 5 years of experience in coverage, coding, managed healthcare, and/or market access in neuroscience in Managed Health Care, Payer Account Management, Field Reimbursement Manager or equivalent role.</li><li>Minimum 3 years of experience leading field teams, successful team coaching, management and personnel development experience.</li><li>Experience in eye care, specialty products, physician-administered therapies, buy-and-bill, or specialty pharmacy preferred.</li><li>Demonstrated knowledge of reimbursement processes, payer policy, and access dynamics.</li><li>Proven ability to manage complex customer situations with sound judgment and strong compliance awareness.</li><li>Strong leadership, coaching, and team development skills.</li><li>Deep understanding of coverage, coding, billing, and reimbursement support processes.</li><li>Strong communication, presentation, and relationship-building skills.</li><li>Ability to collaborate effectively across multiple internal functions.</li><li>Analytical thinking and problem-solving skills.</li><li>High level of integrity, emotional intelligence, and professionalism.</li><li>Ability to travel extensively within the assigned geography.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p><span>Install, maintain and test electrical system and equipment.</span></p><br><br><p><b>What you will do</b></p><br><br><p>1.Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools</p><br><br><p>2. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components</p><br><br><p>3. Connect wires to circuit breakers, transformers, or other components</p><br><br><p>4. Use testing devices such as ohmmeters, multimetre and test batteries in generators, emergency lighting, etc</p><br><br><p>5. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances</p><br><br><p>6. Follow all safety and security policies and procedures to ensure a clean, safe, and secure environment.</p><br><br><p>7. Maintain cleanliness and organization of the work area at all times</p><br><br><p><b>What you bring</b></p><br><br><p><b>Education:</b></p><br><br><p>High school education or equivalent experience</p><br><br><p><b>Experience:</b></p><br><br><p>Experience required by position is from 1 to 2</p><br><br><p>years of employment in the related position with</p><br><br><p>Four Seasons or other organization.</p><br><br><p><b>Skills and Abilities:</b></p><br><br><p>Requires a working technical knowledge of</p><br><br><p>general building maintenance.</p><br><br><p>Working knowledge is generally learned on-the-</p><br><br><p>Job or through a series of professional certifications.<br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p><b>Schedule & Hours:</b></p><br><br><p><span>full time</span></p><br><br><br><br><br><br><br> </div>
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<span>Key ResponsibilitiesTechnical Presales Support Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.<br> Customer Engagement Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.<br> Solution Design & Documentation Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.<br> Collaboration Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.<br> Market & Product Knowledge Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.<br> Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.<br> Preferred Skills Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.<br>io, etc.). Relevant technical certifications are advantageous.<br> Soft Skills Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.<br> KPIs / Success Metrics Quality and timeliness of technical proposals.<br> Win rate contribution.<br> Customer satisfaction during presales engagements.<br> Accuracy of solution sizing and estimations.<br> Number of successful demos and POCs delivered.<br></span> </div>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
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<br><p>Job Title:</p><br><br>Profil Francophone & Télévendeur<br><p>Job Description</p><br><br>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Essential Functions/Core Responsibilities<p>• Achieve specific sales targets and maximizing sale opportunities on each and every call</p><br><br><br><p>• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</p><br><br><br><p>• Maintain broad knowledge of products, pricing, promotions, and procedures</p><br><br><br><p>• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and sales performance</p><br><br><br><p>• Answer billing questions by talking through components of customer accounts</p><br><br><br>Candidate Profile <p>• High school diploma with three to six months of sales experience preferred</p><br><br><br><p>• Courteous with strong customer service orientation</p><br><br><br><p>• Strong communication and negotiation skills required</p><br><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><br><p>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p><br><br><br><p>• Basic computer navigation skills and PC Knowledge</p><br><br><br><p>• Tolerance for repetitive work in a fast paced environment</p><br><br><br><p>• Ability to work as a team member, as well as independently</p><br><br><br><p>• Dependable with proficient attention to detail</p><br><br><br><p>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p><br><br><br><p>• Able to rotate shifts, as needed</p><br><br><br><p>• Based on location and/or program, additional experience/skills may be required</p><br><br><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br><br>Career Framework Role <p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><br>Supplemental Geographical Information<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><br><br><br><p>GERMANY - This job description does not apply to employees in Germany.</p><br><br><br><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br><br><br><p>PHILIPPINES </p><br><br><p>• Minimum of two years of college education. No prior call center experience is required</p><br><br><p>• Ability to think clearly and can explain simple issues effectively, both written and verbally</p><br><br><br><p>INDIA </p><br><br><p>• High school diploma with zero to six months of sales experience preferred </p><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy</p><br><br><p>• Clarify customer requirements; probe for and confirm understanding of requirements or problem</p><br><br><p>• Confirm customer understanding of the solution and provide additional customer education as needed</p><br><br><p>• Ability to learn including strong problem solving skills</p><br><br><p>• Demonstrate strong probing and problem solving skills</p><br><br><p>• Should be able to handle complex queries</p><br><br><p>• Should be able to resolve customer queries independently</p><br><br><br>Disclaimer <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
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<span><br>POSITION SUMMARY<br>Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: No high school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Objective: To secure the adoption of the loyalty application by managing a portfolio of B2B clients (building materials retailers). The goal is to maximize the ROI of membership programs (mobile application) and ensure subscription renewals. Main Responsibilities: Client Onboarding: Support new clients in the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data by clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor the health of client accounts (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relaying customer experience feedback to product teams to improve the application.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce or Retail Tech sector.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical skills: Proficiency in CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot) and data analysis tools (Tableau, Looker).</font></font></li><li><font dir="auto" ><font dir="auto" >Sector expertise: Solid marketing culture linked to loyalty mechanisms, customer data (CDP/CRM) and purchasing journeys.</font></font></li><li><font dir="auto" ><font dir="auto" >Soft Skills: Excellent communication, results orientation, strong listening skills and negotiation skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Languages: Fluent in English and French, both spoken and written.</font></font></li></ul><p></p></section>
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<span><b><b>Who we are ?</b></b></span><br><br><br><br><br><br><br><p>We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. <br>Our portfolio includes several medical franchises and international brands such as Eau Thermale Avène, Ducray, A-Derma, Klorane, René Furterer, and Pierre Fabre Oral Care. <br>By joining us, you become part of a meaningful company where the human dimension is essential. You become a participant in the "We Care Movement," a movement that values excellence and innovation within passionate teams. Together, we push the boundaries of science to unite health and beauty for the benefit of all, because Every time we care for a single person, we make the whole world better.<br>Present in 120 countries with a team of over 10,000 employees, we are proud to create a scientific and human impact, today and tomorrow! If caring is at the heart of your values, join Pierre Fabre Laboratories and become a key player in the “We Care Movement".</p><br><span><b><b>Your mission</b></b></span><p>Au sein du Groupe Pierre Fabre, le site de Tunis qualifié dans la fabrication et le conditionnement des produits Pierre Fabre : formes sèches, avec Supervision de la sous-traitance pour les formes liquides et pâteuses.</p><br><p> <b>Gestion de l’activité Contrôle Qualité : intrants et produits finis </b></p><br><ul><li>Accepter ou refuser les MP, AC et les produits intermédiaires vrac et finis des produits formes sèches, liquides et pâteux de PFMPT, analyser les anomalies et les résultats hors normes.</li><li>Rédiger les procédures et les techniques de contrôle des intrants et produits finis et établir les rapports d’activité du service contrôle qualité.</li><li>Gestion et suivi des différentes analyses de matières premières, produits semi-fini et produits finis</li><li>Planifier les activités de contrôle qualité en fonction des délais définis, des moyens et ressources attribués.</li><li>Assurer la gestion des substances de références et être garant de la bonne gestion des entrées et sorties des substances régies par une réglementation locale</li><li>Planifier et superviser la réalisation des opérations de prélèvements et de contrôle: des matières premières, des articles de conditionnement, des vrac et des produits finis.</li><li>Suivre de la gestion de l’échantillothèque : stockage matières premières, produits finis.</li><li>Définir et gérer le budget du secteur contrôle qualité.</li><li>Suivre les études de stabilité des produits finis et gérer les anomalies et les résultats hors normes</li><li>Piloter l’équipe du service Contrôle Qualité en veillant à l’atteinte des objectifs en termes de quantité, de qualité et de délai</li><li>Anticiper et analyser les défaillances, les dysfonctionnements et proposer des solutions pour améliorer la productivité, les rendements et les coûts de contrôle</li><li>Participer aux audits internes, fournisseurs et sous-traitants </li><li>Contrôle de l’application et suivi des procédures de son département et des règles d’hygiènes et de sécurité</li><li>Gestion des équipes (recrutement, évaluation, formation,..)</li><li>Travaillerez en étroite collaboration avec les autres responsables (Assurance Qualité, Production, maintenance, logistiques…).</li></ul><span><b><b>Who you are ?</b></b></span><br><br><br><br><br><br><br><p>Qui êtes-vous ?</p><br><p>Vous êtes titulaire d'un diplôme docteur en Pharmacie et justifiez d'une expérience de 2 ans et plus dans la gestion au sein d'un laboratoire de contrôle dans l'industrie pharmaceutique.</p><br><p>Vous disposez de connaissances solides en analyse physico-chimique telles que l'HPLC, l'UHPLC, la GC, la spectrophotométrie UV et microbiologiques.</p><br><p>Vous êtes rigoureux(se), méthodique, force de proposition avec une forte capacité d'analyse, d'adaptation.</p><br><p>Vous aimez le travail en équipe et exercer votre leadership. Vous souhaitez vous investir et participer au développement de notre laboratoire.</p><br><p><i>At Pierre Fabre Laboratories, we believe that our greatest asset is our people.</i></p><br><p>We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identify, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the company’s personnel representative if you need assistance completing this application or to otherwise participate in the application process. Thus, we commit to considering all applications equally, without fail.</p><br> </div>
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<span>About ITRS At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role We are looking for a Deal Desk Analyst to join our Revenue Operations team, based in Tunisia.<br> You will support the accuracy, governance, and operational flow of deals across quotes, opportunities, renewals, amendments, and related commercial processes.<br> Reporting to our Head of Revenue Operations, you will work with Sales, Renewals, Finance, Legal, and Salesforce teams.<br> Your tasks will include setting up deals correctly, managing approvals, and maintaining accurate data across systems.<br> You will be someone who wants to build deeper expertise in SaaS quote-to-cash, Salesforce, approvals, and deal governance.<br> This permanent role offers a hybrid work schedule at our Tunis office as an individual contributor.<br> As a Deal Desk Analyst, you will: Quote & Opportunity Review: Review quotes and opportunities for approval, ensuring pricing, terms, dates, entities, products, values, and documentation are accurate, complete, and policy-aligned.<br> Renewals, Amendments and Deal Support: Support processing of renewals, amendments, and new business by validating setup, contract alignment, workflows, and guiding teams through the correct process.<br> Salesforce & Quote-to-Cash Data Quality: Identify and resolve data mismatches across Salesforce, quoting tools, contracts, invoices, and admin systems to maintain accuracy and prevent downstream issues.<br> Approval Governance & Policy Adherence: Apply approval checks and booking rules, escalate exceptions, and support disciplined practices across Sales, Renewals, Finance, and Legal.<br> Month-End, Quarter-End & Commission Support: Support deal readiness, monitor cut-offs, and resolve deal or statement queries impacting commission accuracy and reporting.<br> Process Improvement & Documentation: Improve workflows, reporting, dashboards, data checks, and documentation by identifying trends, proposing changes, and supporting training materials.<br> Cross-Functional Coordination: Collaborate with Sales, Renewals, Finance, Legal, and Salesforce teams to resolve queries, clarify requirements, track exceptions, and keep processes moving.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> 2–4 years' experience in Sales Operations, Revenue Operations, Deal Desk, Finance Operations, CRM Operations, Order Management, or a similar commercial operations role.<br> Practical knowledge of Salesforce, CRM data, opportunity management, approvals, and quote-to-cash processes; Salesforce CPQ or Revenue Cloud is valuable.<br> Experience reviewing quotes, contracts, order forms, renewals, amendments, purchase orders, and commercial documentation with high accuracy.<br> Excel skills; ability to work across multiple data sources to investigate issues, reconcile values, and validate information.<br> The ability to spot inconsistencies, follow processes rigorously, and understand downstream impacts of errors.<br> Written and verbal English; clarify requirements, chase actions, and resolve issues with team members.<br> Interest in financial and operational impacts of transactions, including bookings, billing, renewals, and commission-related controls.<br> Organised with the ablility to manage multiple deals, deadlines, and team member demands at pace.<br> Desirable Experience SaaS, subscription/recurring revenue, software, or technology services experience.<br> Familiarity with Salesforce CPQ, approval workflows, quoting tools, contract processes, and billing handoffs.<br> Understanding of bookings, billing dependencies, renewals, amendments, co-terms, discount approvals, and commission controls.<br> Experience supporting international Sales, Renewals, Finance, Legal, or Customer Success teams.<br> French language experience in multilingual environments.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Junior Resource Planning Analyst, where you will ensure that our organization's resources are planned and used effectively to meet short and long-term goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Junior WFM Analyst! Be on the front line of efficiency for our team and deliver impactful work on a company level. In this role, you will bridge the gap between business demand and resource availability to ensure the right resources are in the right place, at the right time. In this role, you will: Manage forecasting, create schedules, and optimize resource allocation across teams; Analyze historical data and apply or develop predictive models to provide insights that support strategic decision-making; Work closely with various departments to ensure resource availability aligns closely with business needs and customer demand; Drive continuous improvement by proactively identifying gaps and optimizing schedules; Ensure administrative and operational excellence by maintaining accurate planning data and performance monitoring. What's in it for YOU! International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; Continuous development through our internal learning platforms and external training; Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; Modern and comfortable office and relaxing spaces to take a break; Flexible work schedule and life-work balance. To be successful in this role, the following is needed: Proficiency in English at a C1 level (written and spoken); Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered); Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued); Specific training: Solid knowledge of data analysis systems and statistics; High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory; Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results; Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs. Life at Transcom At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together. IMPORTANT: The CV uploaded must be in English.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in English at a C1 level (written and spoken)</li><li>Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered)</li><li>Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued)</li><li>Specific training: Solid knowledge of data analysis systems and statistics</li><li>High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory</li><li>Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results</li><li>Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Spa Receptionist welcomes guests proactively and deals with all enquiries. Have a complete knowledge of the treatments, products and services offered and prices of these. assists with scheduling and maximises use of time within the treatment schedule. ensures that all operational procedures, codes of conduct and standards of appearance are observed according to guidelines laid down by operating guides.</p><p>What you will do</p><ul><li>Partner with guests to deliver a warm, personalized, and exceptional spa experience from arrival to departure.</li><li>Coordinate wellness journey by aligning guest assessments and treatment recommendations with therapists.</li><li>Collaborate with the spa team to ensure timely communication of guest information and operational updates.</li><li>Manage and optimize SPA reservations therapist schedules, and treatment availability to maximize guest satisfaction and revenue.</li><li>Drive Seamless reception operation through accurate billing, cash handling, and daily reconciliation processes.</li><li>Champion operational excellence by supporting compliance, safety standards, and continuous service improvement.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Holder of a university degree or equivalent</li><li>At least, one year of experience in luxury or five-star hotels.</li><li>Has worked at the reception, and preferably at the Spa reception</li><li>Excellent communication skills</li><li>Time Management skills</li><li>A passion for delivering exceptional levels of guest service</li><li>Ability to work independently and as part of a team</li><li>Excellent understanding of operating standards</li><li>Proficiency in English and Arabic, multilingual is preferred</li><li>Masters the different Microsoft programs, mainly Word, Excel and PowerPoint.</li></ul><p></p></section>
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Description de l'entreprise<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Description du poste<p>Under general direction, tracks the maintenance schedule and maintains production and facility equipment and tools to ensure technical availability and avoid unplanned maintenance- Ensures functionality of the maintenance process for production equipment<br></p><br><p>- Ensures technical availability of production equipment<br></p><br><p>- Makes improvement suggestions for the maintenance process and production equipment/facility equipment<br></p><br><p>- Monitors correctness and adherence to the maintenance plan of the equipment or tools and takes necessary actions<br></p><br><p>- Supports LEONI Total Productive maintenance implementation (e.g. conducts preventive, predictive and unplanned maintenance for production equipment)<br></p><br><p>- Supports the creation of the spare part list required for planned maintenance of production equipment/facility equipment and the optimization of stock of spare parts which must be available for maintenance<br></p><br><p>- Evaluates repair reports and makes recommendation for necessary actions in order to reduce the unplanned maintenance activities<br></p><br><p>- Monitors the performance of maintenance activities on the production equipment/facility equipment/tools and takes necessary actions<br></p><br><p>- Ensures installation and movement of equipment and re-qualification of equipment and tools<br></p><br><p>- Ensures maintenance for utilities, cooling, heating, electricity, water, compressed air, steam, lighting etc. internal or by external suppliers, according to requirements (standards)<br></p><br><p>- Ensures maintenance of firefighting and fire prevention equipment<br></p><br><p>- Ensures maintenance of security camera systems<br></p><br><p>- Ensures the functionality of machine and system software and debugging from the respective area (in close relation with IT department if applicable)<br></p><br><p>- Works closely with production in order to reduce production equipment/facility equipment/tools downtime and spare parts costs</p><br><br><br>Qualifications et Expérience<p>-Minimum education level: BTS (Industrial Maintenance, Mechanical, or equivalent).</p><br><p>-Desired experience in an industrial environment (ideally in a production setting).</p><br><p>-Strong knowledge in mechanics, electrical engineering, pneumatics, and automation.</p><br><p>-Analytical mindset, thoroughness, and ability to prioritize.</p><br><p>-Team player with initiative and a proactive attitude.</p><br><br><br>Avantages <p><em>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br></em></p><br><p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection. </p><br><p>LEONI Wiring Systems Tunisia SARL</p><br><br> </div>
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Result of Service<br>The consultant will contribute to the preparation of interior design plans for the homes built and distributed by the government to vulnerable families with a member who has a disability. The homes were constructed as part of the National Social Housing Program. The renovation work will focus on adapting these housing units to the specific type of disability. This will be done in consultation with UN-Habitat, the Tunisian Ministry of Equipment and Housing.<br> Work Location<br>Tunis, Tunisia<br> Expected duration<br>12 months<br> Duties and Responsibilities<br>Organizational Setting The mandate of the UN-Habitat Sub-Regional Office in Tunisia is to provide policy advice, technical cooperation and capacity building, especially to empower and support the most vulnerable populations. In line with the key impact area of UN-Habitat's Strategic Plan 2026 - 2029 by identifying SDG localization and participatory multilevel governance as one of its key means of implementation. With a focus on delivering adequate housing, basic services and land for all, the Strategic Plan recognizes that accelerating the 2030 Agenda requires stronger multilevel governance collaboration, inclusive governance systems that engage communities, and the scaling up of local and regional solutions to drive systemic transformation. Tunisia is home to more than 500,000 Persons with different types of disabilities. People with disabilities experience multiple and intersecting forms of social, economic, and political exclusion, which leads to deprivation in access to education, clean water and sanitation, shelter, and waste of human and productive potential. The strains of institutional (affordable housing, services, land rights), structural (gender, age, ethnicity), and spatial (regional imbalance, mobility, congestion, recreation) inequalities are pushing the vulnerable, marginalized, and impoverished into intergenerational cycles of exclusion. People with disabilities are often not ‘planned for’ as the default intended users and inhabitants of cities and their public spaces, which is reflected in the planning, designing, and maintenance of urban spaces and facilities. This is exacerbated by the lack of participatory and people-centric planning processes, as well as the limitation of accurate disaggregated sex and disability data, especially concerning women and girls with disabilities. There is a limited sensitization, awareness, and technical capacity in understanding the diverse requirements of Persons with disabilities, and how these requirements would be incorporated in the urban development agenda. This holds both in the public sector as well as among private sector players involved in ground-level housing implementation in the country. The Specific Program for Social Housing led by the government of Tunisia aims to eradicate 10,000 rudimentary dwellings and replace them with decent housing, noting that 7,353 dwellings have so far been delivered to beneficiaries, in addition to the distribution of 13,400 social housing units and lots. This specific program does not accommodate the universal needs of the People with disabilities. For this reason, the project has identified two main pilot areas which require attention and intervention of the project. Reporting Line The consultant will be working under the direct supervision of the Head of Tunisia office Duties and Responsibilities Under the overall supervision of the Head of UN-Habitat Tunisia office in close coordination with the project team and Ministry of Equipment and Housing team, the expert will prepare the interior design of housing, propose the improvement of the access to the house unit and the installation of external equipment. The consultant will undertake the following duties and responsibilities: 1. Housing Assessment and Accessible Interior Design Plan for the Beneficiary • Conduct an assessment of the beneficiary’s housing situation and how it meets the needs of the person with a disability • Develop an interior design plan for the house to make it suitable for the beneficiary's mobility and access. 2. Coordination and Oversight of Accessibility Modification Works and Implementation Activities Planning and Coordination of Accessibility Works • Liaise with contractors, suppliers, and relevant stakeholders. • Schedule and coordinate all approved housing modification activities. Monitoring and Quality Assurance of Implementation • Supervise the progress of works to ensure compliance with the approved design and accessibility requirements. • Conduct inspections and verify that completed modifications meet the beneficiary’s mobility and access needs. 3. Capacity Building on Inclusive Design Standards for Different Types of Disabilities Develop and Deliver Training on Disability-Specific Design Standards • Provide training on accessibility and universal design principles for different disability types (physical, visual, hearing, intellectual, and psychosocial disabilities). • Adapt training materials to the needs of beneficiaries and NGOs. Practical Guidance and Awareness Sessions • Conduct workshops and demonstrations on applying inclusive design standards in homes, community facilities, and service environments. • Strengthen the capacity of beneficiaries and NGOs to identify and advocate for accessible and disability-inclusive solutions.<br> Qualifications/special skills<br>An advanced university degree (master’s or equivalent) in Architecture, or a related field is required. A first-level university degree, combined with two (2) additional years of qualifying experience, may be accepted in lieu of an advanced university degree. At least 5 years of professional experience in Architecture is required. Experience working with governments and participatory planning processes is desirable. Experience in designing and piloting works for people with disabilities, is desirable.<br> Languages<br>Fluency in oral and written Arabic and French is required. Knowledge of English is an asset.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><b>About the Role</b><br>As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness.<br><b>What You Will Do</b><br><ul><li>Develop assigned markets and grow revenue across leisure, corporate, and group segments<br></li><li>Proactively identify and secure new business opportunities through strategic sales activities<br></li><li>Build and maintain strong, long-term relationships with clients and partners<br></li><li>Manage and grow existing accounts to maximize revenue and market share<br></li><li>Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement<br></li><li>Conduct client meetings, site inspections.<br></li><li>Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals<br></li><li>Analyze market trends, competitor activities, and provide insights to support strategy<br></li><li>Maintain accurate data and account management within CRM systems (e.g., Salesforce)<br></li><li>Collaborate with internal teams to ensure seamless service delivery and guest satisfaction<br></li></ul><b>What You Bring</b><br><ul><li>Minimum 2 years of experience in luxury hotel sales or a related commercial role<br></li><li>Proven track record in achieving revenue targets and developing business<br></li><li>Strong negotiation, presentation, and relationship-building skills<br></li><li>Strategic, analytical, and results-driven mindset<br></li><li>Excellent communication skills in English (additional languages are an advantage)<br></li><li>Good understanding of local market trends and competitor landscape<br></li><li>Proficiency in Microsoft Office and CRM systems.<br></li><li>Strong organizational skills and ability to manage multiple priorities<br></li></ul><b>What We Offer</b><br><ul><li><b>Competitive remuneration package</b> that reflects your skills.<br></li><li><b>Outstanding Training & Development programs</b>, including personalized learning pathways, cross training, and access to world class internal learning platforms.<br></li><li><b>Global travel benefits</b>, including complimentary and preferred employee rates at Four Seasons hotels and resorts around the world - an opportunity to discover our properties as our guests do.<br></li><li><b>Complimentary employee meals and business attire cleaning</b>, so you can focus fully on your day without extra worries.<br></li><li><b>A workplace culture grounded in respect, care, and genuine connection,</b> where you are valued as an individual and supported to bring your best every day.<br></li></ul><br><br><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><b>About the Role</b><br>As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness.<br><b>What You Will Do</b><br><ul><li>Develop assigned markets and grow revenue across leisure, corporate, and group segments<br></li><li>Proactively identify and secure new business opportunities through strategic sales activities<br></li><li>Build and maintain strong, long-term relationships with clients and partners<br></li><li>Manage and grow existing accounts to maximize revenue and market share<br></li><li>Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement<br></li><li>Conduct client meetings, site inspections.<br></li><li>Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals<br></li><li>Analyze market trends, competitor activities, and provide insights to support strategy<br></li><li>Maintain accurate data and account management within CRM systems (e.g., Salesforce)<br></li><li>Collaborate with internal teams to ensure seamless service delivery and guest satisfaction<br></li></ul><b>What You Bring</b><br><ul><li>Minimum 2 years of experience in luxury hotel sales or a related commercial role<br></li><li>Proven track record in achieving revenue targets and developing business<br></li><li>Strong negotiation, presentation, and relationship-building skills<br></li><li>Strategic, analytical, and results-driven mindset<br></li><li>Excellent communication skills in English (additional languages are an advantage)<br></li><li>Good understanding of local market trends and competitor landscape<br></li><li>Proficiency in Microsoft Office and CRM systems.<br></li><li>Strong organizational skills and ability to manage multiple priorities<br></li></ul><b>What We Offer</b><br><ul><li><b>Competitive remuneration package</b> that reflects your skills.<br></li><li><b>Outstanding Training & Development programs</b>, including personalized learning pathways, cross training, and access to world class internal learning platforms.<br></li><li><b>Global travel benefits</b>, including complimentary and preferred employee rates at Four Seasons hotels and resorts around the world - an opportunity to discover our properties as our guests do.<br></li><li><b>Complimentary employee meals and business attire cleaning</b>, so you can focus fully on your day without extra worries.<br></li><li><b>A workplace culture grounded in respect, care, and genuine connection,</b> where you are valued as an individual and supported to bring your best every day.<br></li></ul><br><br><br><br><br> </div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs.<br> chat), and clarity without over-promising.<br> What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>