Jobs For Faculty Of Commerce Graduates in Tunisia in Tunisia 2026

0 to 0 years Naukri Gulf

eCommerce Merchandising Operations Specialist

On-site - Tunisia - Tunis 26 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> <ul><li>You ll be part of an amazing team . This kind of challenge attracts the best of the best. Come join them. You ll be part of an agile cross-functional team who are the gatekeepers to our website and merchandising experience you bring value to our customers, efficiently and effectively. You are part of the team full of strategy, designers and copy writers - that brings our experiences to light for our customers.</li></ul>What You Will Do<ul><li>Within the role<ul><li>Switch between multiple toolsets on a daily basis to execute site changes</li><li>Build pages from scratch using various components to match layouts provided by MX Designers</li><li>Launch new products building out full customer flows, including product set up through merchandising experience</li><li>Own setting up and running site experiments through Contentful to test customer flows</li><li>Know tool functionality and limitations inside and out and be able to communicate them to various stakeholders (internal and external) while also providing alternative solutions where possible</li></ul></li><li>Within the squad<ul><li>Know how to prioritize work based on effort vs. deadline</li><li>Manage workload to deliver projects on time</li><li>Understand and practice agile approaches and identify gaps in processes to streamline delivery of work</li></ul></li><li>Within the internal team and Global MX Ops<ul><li>Escalate issues with appropriate contextual information and own bugs raised to the MX Global Operations team until solution is reached</li><li>Be an active and engaged team member</li><li>Stay up to date on trainings and documentations</li></ul></li></ul>Your Qualifications<ul><li>Highly organized, detail-oriented, and process-driven</li><li>Strong communicator, both verbal and async</li><li>Comfortable in fast-paced, ever-changing environments</li><li>Prioritizes personal workload effectively to meet deadlines</li><li>Self-motivated and solution-oriented</li><li>Receptive to feedback and open to constructive debate</li><li>Thrives in collaborative, team-first settings</li><li>Learns quickly and adapts with a growth mindset</li><li>Acts with ownership and puts customer needs first</li><li>Comfortable adopting new technologies, including AI powered tools, to improve productivity, solve problems, and drive operational excellence.</li></ul>Education & Experience<ul><li>Degree in related field such as marketing or e-commerce</li><li>1-2 years of work experience in a related field such as e-commerce</li><li>Experience with CMS platforms is required</li></ul>Nice to have<ul><li>Experience using AI powered tools to improve productivity and workflow efficiency</li><li>Experience with content management systems such as Contentful or similar CMS platforms.</li></ul> </div></section><section>Desired Candidate Profile<ul><li>Highly organized, detail-oriented, and process-driven</li><li>Strong communicator, both verbal and async</li><li>Comfortable in fast-paced, ever-changing environments</li><li>Prioritizes personal workload effectively to meet deadlines</li><li>Self-motivated and solution-oriented</li><li>Receptive to feedback and open to constructive debate</li><li>Thrives in collaborative, team-first settings</li><li>Learns quickly and adapts with a growth mindset</li><li>Acts with ownership and puts customer needs first</li><li>Comfortable adopting new technologies, including AI powered tools, to improve productivity, solve problems, and drive operational excellence.</li></ul><ul><li>Degree in related field such as marketing or e-commerce</li><li>1-2 years of work experience in a related field such as e-commerce</li><li>Experience with CMS platforms is required</li></ul><ul><li>Experience using AI powered tools to improve productivity and workflow efficiency</li><li>Experience with content management systems such as Contentful or similar CMS platforms.</li></ul></section>

0 to 0 years Naukri Gulf

Customer Success Manager

On-site - Tunisia - Tunis 14 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Description Main Responsibilities Client Onboarding: Support new clients with the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data from clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor customer account health (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relay customer feedback to the product teams to improve the application.</div></section><section>Desired Candidate ProfileExperience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce, or Retail Tech sectors. Technical Skills: Proficiency with CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot), and data analytics tools (Tableau, Looker). Industry Expertise: Strong marketing background related to loyalty programs, customer data (CDP/CRM), and customer journeys. Soft Skills: Excellent communication, results-oriented, strong listening skills, and negotiation skills. Languages: Fluent in English and French, both written and spoken.</section>

0 to 0 years Naukri Gulf

Customer Success Manager

On-site - Tunisia - Tunis 15 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Objective: To secure the adoption of the loyalty application by managing a portfolio of B2B clients (building materials retailers). The goal is to maximize the ROI of membership programs (mobile application) and ensure subscription renewals. Main Responsibilities: Client Onboarding: Support new clients in the technical and strategic setup of their loyalty program. Adoption Monitoring: Analyze application usage data by clients and end consumers. Strategic Consulting: Propose engagement campaigns (promotions, challenges, rewards) to boost customer engagement. Retention and Renewal: Monitor the health of client accounts (Health Score) to identify churn risks. Account Expansion: Identify upselling/cross-selling opportunities for premium features. Voice of the Customer (VoC): Relaying customer experience feedback to product teams to improve the application.</div></section><section>Desired Candidate Profile<ul><li>Experience: 3-5 years of experience in Customer Success, ideally in the SaaS, E-commerce or Retail Tech sector.</li><li>Technical skills: Proficiency in CSM tools (Gainsight, ChurnZero), CRMs (Salesforce, HubSpot) and data analysis tools (Tableau, Looker).</li><li>Sector expertise: Solid marketing culture linked to loyalty mechanisms, customer data (CDP/CRM) and purchasing journeys.</li><li>Soft Skills: Excellent communication, results orientation, strong listening skills and negotiation skills.</li><li>Languages: Fluent in English and French, both spoken and written.</li></ul></section>

0 to 0 years Naukri Gulf

Customer Advisor

On-site - Tunisia - Tunis 2 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">At Transcom, we are passionate about customer experience (CX). We are as dedicated to our clients as their own fans are. That's why the most iconic fashion brands and global e-commerce leaders trust us. We are the driving force behind the platforms that are redefining online shopping and fashion tech. Today, we are looking for a dynamic, French-speaking Customer Advisor, a true brand ambassador, capable of guiding our customers through their shopping experience and resolving their requests with style, speed, and empathy. What we offer you:   <ul> <li>International and inclusive environment: A setting where you will feel supported, encouraged and welcomed from day one.</li> <li>Continuous development: Access to our internal learning platforms and external training.</li> <li>Infinite growth opportunities: 90% of our managers started their careers as customer advisors.</li> <li>Paid training: A 2-3 week training cycle to introduce you to the specifics of the job.</li> <li>Comfort and well-being: Modern offices with relaxation areas for your breaks.</li> <li>Flexibility and benefits: Flexible working hours, free taxi transport for shifts ending between 7:30 p.m. and 11:00 p.m., as well as various company benefits and discounts. </li> </ul> Join Transcom as a Customer Advisor <ul> <li>As a Customer Advisor, you will be on the front line supporting our users and making a significant impact. In this role, you will:</li> <li>Working for a leading global platform for second-hand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets.</li> <li>To provide an exceptional customer experience by responding to requests quickly and accurately, primarily by telephone.</li> <li>Contribute to the success of the project by proposing improvements, sharing your knowledge and learning alongside your colleagues.</li> <li>Working on a rotating schedule</li> </ul> Search profile: <ul> <li>To succeed in this role, you will need:</li> <li>Mastery of French: Level C1 or native language (written and oral).</li> <li>My English proficiency: Minimum level B2 (written and oral).</li> <li>Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</li> <li>Mental agility: The ability to quickly absorb information, adapt, and react to change.</li> <li>Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support. </li> </ul> Life at Transcom At Transcom, our commitment is unwavering. To our customers, but also to each other. Every day, new people begin their journey with us. They take their current potential and transform it into future skills. They are valued for their hard work, teamwork, and mutual support. They become the driving force behind positive and lasting change within their teams and communities. It's simply our DNA at Transcom. Here, we are caring and we support one another. You are included, just as you are, from day one. And with the right mindset, there are no limits to what we can achieve together. </div></section>

0 to 0 years Naukri Gulf

Customer Service Representative

On-site - Tunisia - Tunis 16 July 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">At Transcom, we are passionate about customer experience (CX). We are as dedicated to our customers as their fans are. That's why the most iconic fashion brands and global e-commerce leaders trust us. We are the driving force behind the platforms that are redefining online shopping and fashion tech. Today, we are looking for a dynamic, French-speaking Customer Advisor, a true brand ambassador, capable of guiding our customers through their shopping experience and resolving their requests with style, speed, and empathy.What we offer: An international and inclusive environment: A setting where you will feel supported, encouraged, and welcome from day one. Continuous development: Access to our internal learning platforms and external training programs. Endless growth opportunities: 90% of our managers started their careers as customer advisors. Paid training: A 2-3 week training program to introduce you to the specifics of the role. Comfort and well-being: Modern offices with relaxation areas for your breaks. Flexibility and benefits: Flexible working hours, free taxi service for shifts ending between 7:30 pm and 11:00 pm, as well as various company benefits and discounts.Join Transcom as a Customer Advisor. As a Customer Advisor, you will be on the front line supporting our users and making a real impact. In this role, you will: Work for a leading global platform for secondhand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets. Deliver an exceptional customer experience by responding to inquiries quickly and accurately, primarily by phone. Contribute to the project's success by suggesting improvements, sharing your knowledge, and learning alongside your colleagues. Work rotating shifts.Life at Transcom. At Transcom, our commitment is unwavering. To our customers, but also to each other. Every day, new people begin their journey with us. They take their current potential and transform it into future skills. They are valued for their hard work, teamwork, and mutual support. They become the driving force behind positive and lasting change within their teams and communities. It's simply our DNA at Transcom. Here, we care and support one another. You are included, just as you are, from day one. And with the right mindset, there are no limits to what we can achieve together.</div></section><section>Desired Candidate Profile<h2>Desired profile:</h2>To succeed in this role, you will need:<ul><li>Proficiency in French: Level C1 or native language (written and spoken).</li><li>English proficiency: Minimum level B2 (written and spoken).</li><li>Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</li><li>Mental agility: The ability to quickly absorb information, adapt, and react to change.</li><li>Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</li></ul></section>

Bayt

(Fluent German) Part-time E-commerce Content Manager (remote)

Remote - Tunisia Wednesday

Marketing

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as an E-commerce Content Manager today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space. What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e. g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive E-commerce Content Manager who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code: 3HN </div>

Bayt

E-Commerce Landing Page Specialist

Remote - Tunisia Saturday

Marketing

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as an E-Commerce Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Build and maintain landing pages in Makaira using existing page-builder elements; Structure and enrich page content — copy, images, video — within approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text; Keep up with evolving tools and technology in the e-commerce content space. What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of hands-on experience in e-commerce content management, copywriting, or landing page creation; Experience working with e-commerce platforms (e. g. Shopify, Magento, Makaira, or similar); Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive E-Commerce Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code: 3HN </div>

Bayt

E-commerce Content Specialist

Remote - Tunisia 7 August 2026

Marketing

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as an E-commerce Content Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text. What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc. ). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive E-commerce Content Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code: 3HN </div>

0 to 0 years Bayt

Entrepreneur-in-Residence, Market Expansion

Remote - Tunisia 22 May 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Carry1st is building the dominant commerce platform for Africa and the Middle East. Operating at the intersection of video games, publishing, and fintech, we scale awesome content in frontier markets by solving hard problems. We are partnered with top global game companies like Riot Games, Activision, and Tencent and we are backed by top investors like a16z, Bitkraft, Google, Konvoy, Riot Games, Sony, and Nas. The Role As an Entrepreneur-in-Residence, Market Expansion (EiR) , you’re not just a manager; you are the entrepreneurial engine driving Carry1st’s expansion in your market. This is an elite, 12-month high-intensity program designed for builders who crave ownership. You will be tasked with scaling Carry1st in your territory. Join a hand-picked cohort of local leaders, beginning with a rigorous 2-week bootcamp. From there, you will have the autonomy to execute and a clear mandate: drive revenue, capture market share, and build a business from the ground up. This is a "Entrepreneur-in-Residence" style contract. At the end of the 12 months, top performers will transition into permanent role. This role reports to the co-founder and President of Carry1st. You will... Own the P&L : Take full accountability for revenue growth and customer acquisition for Carry1st Shop in your country Execute Growth Strategy: Design and deploy aggressive go-to-market plans, spanning performance marketing, influencer activations, and local community-led growth Forge Strategic Partnerships: Identify and close deals with local payment providers, telcos, and retail chains to embed Carry1st into the local economy Benchmark the Competition: Constantly monitor and analyze the local competitive landscape to ensure Carry1st remains the market leader in pricing, user experience, and content Be the Market Expert: Act as the definitive source of intelligence on local gaming culture, consumer behavior, and regulatory shifts to guide our global product and engineering teams What will it be like working at Carry1st? Carry1st is a fast-growing, dynamic place to work. And while we are laser-focused on building the flagship consumer platform in Africa and the Middle East, our team is fully remote and 100% global - with people in 15+ countries! We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Join us! Learn more about Carry1st… Andreessen Horowitz shared why they invested in Carry1st Forbes shares top payments companies that made the Fintech 50 in 2025 A Note on Your Data: We use a mix of human expertise and smart technology (including AI and third-party screening tools) to review applications. This means your contact info and resume will be processed by these systems to help us get to know you faster. We take your privacy seriously and only partner with providers who meet our high standards for data security. What makes you a great candidate? Entrepreneurial Drive: Experience in high-growth environments. Bonus if you have e-commerce experience Growth Expertise: Experience scaling consumer products in your market. You understand how to move metrics quickly and optimize unit economics Market Fluency: Deep connections within your country’s technology or gaming ecosystem. You understand how local consumers pay, play, and engage with digital content Strategic Execution: Exceptional ability to negotiate with high-level stakeholders while remaining "hands-on" enough to execute daily tactics Data Obsession: You use data to drive every decision, pivot, and investment Communication: Fluent in English and the primary local language(s) of your target market </div>

Bayt

Part-time Landing Page Specialist

Remote - Tunisia 4 August 2026

Marketing

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text. What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc. ). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements. *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . Internal job code: 3HN </div>

0 to 0 years Naukri Gulf

Marketing Lead

On-site - Tunisia - Tunis 2 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Job Description <ul> <li> Have an Important role in defining Glovo s local Marketing strategy, adapting the global playbook to local needs. </li> <li> Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement </li> <li> Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets. </li> <li> Track the Market dynamics and competitor activities. </li> <li> Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams </li> <li> Own the tracking and expenditure of the Marketing budget for the country. </li> <li> Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. </li> <li> Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales. </li> <li> Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements. </li> <li> Communicate and simplify concepts to the audience's needs </li> </ul> Qualifications <ul> <li> Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field </li> <li> 3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. </li> <li> Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels </li> <li> Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus </li> <li> Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation). </li> <li> Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities </li> <li> Hands-on attitude: You ll have to roll up your sleeves! </li> <li> Proficiency in English </li> <li> Ninja expertise with Excel / Google Sheets (is a must) </li> <li> Strong consumer understanding skills </li> </ul></div></section>

2 - 7 Years Naukri Gulf

Buyer

On-site - Tunisia - Tunis 24 July 2026

Sales

Finality of the position: Prospecting and research of suppliers of Goods and Services. Management of purchases with internal clients and suppliers of Goods and Services.Main tasks:<ul><li>Negotiation of prices and purchase conditions for suppliers of Goods and Services.</li><li>Launching and editing orders on Optima.</li><li>Monitoring the progress of purchase orders for Goods and Services.</li><li>Document management and filing of supplier information.</li><li>Transmission of Quality quotes to suppliers.</li><li>Monitoring responses and follow-ups to action requests from suppliers.</li><li>Communicate Environmental, Safety, and Ethics/Integrity requirements to suppliers.</li><li>Ensure the recovery of SDS for new chemical products, following the transfer of new projects.</li><li>Respect and enforce Safety and Environmental rules on and off the site.</li><li>Report performance and improvement suggestions to management and the energy management team.</li></ul>Desired Candidate ProfileOther Skills:<ul><li>Having a study level of Bac+3/5 in Economics, Management, Commerce, Distribution or Marketing.</li><li>Have at least 2 years of experience in a similar position.</li><li>Skills in managing purchases, stocks, and distribution.</li><li>Knowledge of the reference merchandise sector.</li><li>Skills in managing and evaluating the provisional budget and the balance sheet.</li><li>Ability to conduct commercial negotiations.</li><li>Knowledge of administrative procedures for order management.</li><li>Knowledge of standards for commercial transactions.</li><li>Use of main IT applications and management software.</li><li>Analytical skills.</li></ul>

1 - 7 Years Naukri Gulf

HR Business Partner

On-site - Tunisia - Tunis 7 August 2026

Human Resources

Supports leaders in designing the employee strategy for their respective area of responsibility. Acts as HR Business Partner to assigned area of responsibility in HR related matters. Acts as an interface to all HR departments for HR-related topics. Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs. Supports strategic workforce planning. Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary. Transmits future staffing requirements to HR Recruiting for further processing. Communicates and coordinates HR related topics for the respective leader or area. Supports the talent management and successor planning. Supports the leader within the salary change process and with personnel development measures. Submits exit support for further execution. Coaches and consults the respective leaders on leadership, competency management and team development. Supports the valuation of future business needs and consults on HR related measures. Supports deployment of HR processes and guidelines.Desired Candidate Profile<h2>Qualifications and Experience</h2> Level of Education: University Degree Branch Of Study: Management / Human Resources / Marketing / Communication / Commerce Experience : 1 year in the automotive industry is appreciated Language : French & English <h2>Social competences:</h2> <ul> <li>Communication</li> <li>Social & intercultural sensitivity</li> <li>Change management</li> <li>Target & result orientation</li> <li>Motivation & resilience</li> <li>Self-organization</li> <li>Conflict management</li> <li>Teamwork</li> </ul> <h2>Professional competence:</h2> <ul> <li>Assessment centers</li> <li>Candidate testing / interview techniques</li> <li>Employee onboarding</li> <li>Executive Search</li> <li>Job analysis</li> <li>Job Fairs</li> <li>Recruitement design, planning and management</li> </ul>

3 - 8 Years Naukri Gulf

Lead Marketing

On-site - Tunisia - Tunis 1 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Have an Important role in defining Glovo s local Marketing strategy, adapting the global playbook to local needs. Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets. Track the Market dynamics and competitor activities. Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams Own the tracking and expenditure of the Marketing budget for the country. Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales. Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements.</div></section><section>Desired Candidate ProfileBachelor's degree in Business, Math, Engineering, Stats or Quantitative field 3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation). Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities Hands-on attitude: You ll have to roll up your sleeves! Proficiency in English Ninja expertise with Excel / Google Sheets (is a must) Strong consumer understanding skills</section>

Bayt

Marketing Lead

On-site - Tunisia 31 May 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who we are Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description <ul><li>Have an Important role in defining Glovo’s local Marketing strategy, adapting the global playbook to local needs.  </li><li>Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement </li><li>Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets. </li><li>Track the Market dynamics and competitor activities. </li><li>Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams </li><li>Own the tracking and expenditure of the Marketing budget for the country.  </li><li>Track and monitor key Growth metrics providing the appropriate visibility to stakeholders.  </li><li>Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales. </li><li>Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements. </li><li>Communicate and simplify concepts to the audience's needs </li></ul> Qualifications <ul><li>Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field </li><li>3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities.  </li><li>Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels </li><li>Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus  </li><li>Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation). </li><li>Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities </li><li>Hands-on attitude: You’ll have to roll up your sleeves! </li><li>Proficiency in English  </li><li>Ninja expertise with Excel / Google Sheets (is a must) </li><li>Strong consumer understanding skills </li></ul> </div>

0 to 0 years Bayt

Production/Capacity Planner

On-site - Tunisia 12 June 2026

Logistics, Supply Chain & Procurement

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Dans le cadre d’un CDI, nous recrutons un(e) Production/Capacity Planner (F/M) pour notre site à Mohamedia (Tunisie).Au sein de la Supply Chain, vous jouez un rôle central dans le pilotage de la planification industrielle, en assurant l’équilibre entre la demande client et les capacités de production. Véritable chef d’orchestre des flux, vous contribuez directement à la performance des opérations et à la satisfaction client. Au quotidien, vous analysez la faisabilité des commandes, planifiez les lignes de production et ajustez la charge/capacité en fonction des aléas afin de sécuriser les délais. Vous travaillez en étroite collaboration avec la production, le magasin et les équipes globales, dans un environnement rythmé et exigeant. À l’aise avec les outils (notamment SAP), vous suivez les indicateurs clés de performance (OTD, OTIF), identifiez les risques et prenez des décisions rapides pour garantir la continuité des opérations. Vous êtes également amené(e) à négocier les priorités, challenger les contraintes et proposer des solutions concrètes pour optimiser les flux et améliorer les processus de planification. Ce poste s’adresse à un profil à la fois analytique et orienté terrain, capable d’évoluer sous pression, de travailler en transverse et d’avoir une vision globale des enjeux Supply Chain.Grow With Us - Vos Responsabilités: <ul><li>Maintenir les nomenclatures (BOM) et les structures de production, en collaboration avec les ingénieurs et l’équipe Design </li><li>Créer et gérer les plannings de production en cohérence avec les prévisions et les délais de livraison définis </li><li>S’assurer que les délais de production sont réalistes au regard de la disponibilité des matériaux </li><li>Identifier et traiter rapidement les pénuries </li><li>Contribuer au support des fonctions business via du conseil et de la résolution de problèmes </li><li>Communiquer de manière proactive avec les clients internes </li><li>Piloter la priorisation et la séquence des matériaux et des services à fournir aux cellules de production sur différents produits </li><li>Travailler de manière proactive avec le service Sourcing pour résoudre les problématiques d’approvisionnement présentes ou anticipées, y compris la planification des capacités de stockage </li><li>Veiller à ce que les retards imprévus d’approvisionnement n’impactent pas les délais de fabrication </li><li>Créer, analyser et publier les indicateurs mensuels de l’équipe </li></ul> What will convince us - votre profil: <ul><li>Diplôme dans un domaine lié au commerce / management </li><li>Minimum 3 ans d’expérience dans un environnement technique au sein d’une entreprise de production </li><li>Expérience avec un ERP </li><li>Bonne connaissance des processus de fabrication </li><li>Expérience en gestion des approvisionnements et en planification de production </li><li>Maîtrise de Microsoft Office et expérience en gestion/utilisation de bases de données </li><li>Excellentes compétences en résolution de problèmes, communication et organisation </li><li>Autonomie et proactivité </li></ul>About Sartorius  Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.  We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.  www.sartorius.com/careers </div>

0 to 0 years Bayt

Domain Sales Manager CSS

On-site - Tunisia 22 May 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team About this opportunity: We are seeking a Domain Sales Manager to drive Ericsson's Cloud Software and Services domain sales in the EMEA market area. This role involves supporting the KAM organization in growing the business for Ericsson's portfolio with existing and potential new customers, supporting with case preparation, account planning, and customer engagement. Your responsibilities will include taking the lead role for strategic opportunities in the Cloud Software and Services domain, managing presales engagements, and creating and maintaining a sales funnel for the EMEA region.   What you will do:   •    Influence customer vision and strategy, drive Ericsson's involvement in creating customer visions, strategies, and requirements •    Deliver customer value and provide insight on how new trends will impact customer business •    Identify business opportunities and customer business needs through consultative engagements •    Consistently meet or exceed defined sales targets.  •    Support driving opportunities to deals and conduct in-depth, business-focused discussions with customers   The skills you bring:       •    University degree in Business or Engineering. •    Minimum 5-7 years of sales/pre-sales experience •    Multi-domain competence in Core Networks, Cloud, Network Management &Automation, BSS/OSS, Monetization, Core Commerce, Orchestration Deep understanding of TMForum Open Digital Architecture.  •    Demonstrated business and sales competence •    Strong understanding of business processes, including tender and sales •    Excellent consulting skills with a proven track record as a customer-focused Senior Consultant •    Thorough knowledge of the telecom industry and its economic, commercial, and political implications •    Ability to effectively translate customer requirements into actionable solutions for Ericsson •    Superior communication and presentation skills at the senior level •    Experience in driving up-sales opportunities and developing expansion plans for the installed base •    Leadership and guidance for the Presales team •    Proven track record in driving team engagements in challenging and time-sensitive environments •    Responsible for preparing and submitting CSS offers to win business opportunities and playing a CSR role in key opportunities •    Foundational knowledge in financial analysis •    Familiarity with tools such as Ericsson Sales Force and Ericsson Premium Proposal •    Consultative approach to identify customer requirements and lead to Ericsson propositions Why join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.   What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Tunisia (TN) || Tunis Req ID: 784976   </div>

5 - 10 Years Naukri Gulf

Business Developer CRM

On-site - Tunisia - Tunis 27 July 2026

Sales

Today, EY brings together nearly 300,000 partners and employees worldwide in more than 154 countries. Thanks to this network, whose level of integration and international reach guarantee the same excellence everywhere in the world, EY strengthens its position as a world leader in Audit, Consulting, Transactions, Tax and Law.We nurture talent so that, together, they can guide organizations towards sustainable growth. And our commitment to our teams begins with this promise: whatever your journey with us, the EY experience lasts a lifetime.At EY, we confidently shape the future by supporting our clients through today's challenges and tomorrow's opportunities. Joining EY means becoming part of a dynamic, demanding, and enriching environment where your contribution has a real impact.As part of the development of our activities around CRM solutions and digital transformation, we are looking for an experienced Sales Executive with 5 years of experience in selling IT solutions and services, ideally acquired within an information systems integrator.Your r theYou are at the heart of the growth dynamic:<ul><li>You identify, develop and realize new business opportunities around CRM solutions and the Microsoft ecosystem.</li><li>You are involved from start to finish, from prospecting to signing, with a central role in structuring and executing our commercial strategy.</li></ul>Main missionsBusiness development<ul><li>Identify and prospect for new accounts in the Tunisian and international markets.</li><li>Structuring and developing a high-potential client portfolio</li><li>Identifying opportunities related to commercial performance challenges and digital transformation</li><li>Participate in defining go-to-market strategies and business development actions.</li></ul>Sales cycle management<ul><li>Manage the entire sales process from prospecting to contract signing.</li><li>Prepare and lead sales meetings, demonstrations and customer presentations.</li><li>Develop commercial proposals in collaboration with the technical and consulting teams.</li><li>Managing a structured pipeline and ensuring reliable sales forecasts</li><li>Participate in trade meetings and pipeline reviews.</li></ul>Customer advice and support<ul><li>Understanding the business challenges (sales, marketing, customer service, reporting)</li><li>Positioning CRM solutions as levers for performance and management</li></ul>Desired Candidate ProfileTrainingHolder of a degree in commerce, management information systems, information systems management or an equivalent degree.Experience<ul><li>5 years in business development / IT solutions sales</li><li>Essential experience in IT services, software publisher or systems integrator</li><li>Solid experience in complex B2B sales (long cycles, multiple stakeholders)</li></ul>Expected technical skills<ul><li>Mastery of complex B2B sales techniques.</li><li>My mastery of SaaS/Cloud mods</li><li>Advanced pipeline management and forecasting</li><li>Good understanding of CRM processes (lead management, opportunities, pipeline, forecasting)</li><li>Ability to position a CRM within a global information system (ERP, marketing tools, customer service)</li><li>Good knowledge of the Microsoft ecosystem</li></ul>Behavioral skills<ul><li>Excellent interpersonal skills and negotiation abilities.</li><li>Results-oriented and customer-focused.</li><li>Conquering spirit and proactivity.</li><li>Ability to quickly understand clients' business challenges.</li><li>Ease in presentations and public speaking.</li><li>Rigorous sales follow-up.</li><li>Team spirit and cross-functional collaboration.</li></ul>LANGUAGES<ul><li>French: fluent.</li><li>English: professional.</li></ul>

0 - 2 Years Naukri Gulf

Customer CARE Specialist

On-site - Tunisia - Tunis 7 August 2026

Customer Service

Job DescriptionThe CARE Specialist plays a key role in Vista's mission to become the expert design and marketing partner for small businesses. Their role is to act as the first point of contact for our clients and offer them a personalized experience across our various communication channels (phone, email, chat, studio), regardless of the market. Beyond answering questions about our products and services, the CARE Specialist seeks to understand clients' explicit and implicit needs through active listening, curiosity, and relevant questioning. They act as a true design and marketing partner, proactively recommending the products, designs, and solutions best suited to the client's objectives. Leveraging their expertise, they guide small businesses in their choices, help them make informed decisions, and contribute to their success by offering solutions that support their growth, visibility, and business development. The CARE Specialist thus creates value in every interaction by combining product expertise, personalized advice, empathy, and excellent customer service.Roles and responsibilitiesThe list of responsibilities below is not exhaustive and may be modified according to the needs of the company.<ul><li>Interacting with our clients via various communication channels such as telephone, email or chat, effectively using the digital tools at our disposal.</li><li>Use targeted questions to identify the customer's real needs and guide them towards the most suitable products and designs.</li><li>Develop in-depth knowledge of design, marketing and our products in order to proactively advise clients and offer them relevant alternatives.</li><li>Providing the best solutions to our clients and contributing directly to the success of their business.</li><li>Maintain a good knowledge of all the marketing solutions we offer our clients (flyers, business cards, disposable menus, etc.).</li></ul>Main activities<ul><li>Assist customers with all their requests via the various communication channels available (telephone, chat, email and any other channel developed later).</li><li>Handle each customer request using available resources and provide all necessary information.</li><li>Resolve customer requests on the first contact when possible, or escalate them to the appropriate teams.</li><li>Independently determine the relevant questions to ask in order to identify the client's explicit and implicit needs.</li><li>To accurately diagnose customer requests and quickly provide appropriate solutions in accordance with established procedures.</li><li>Provide regular feedback to identify customer difficulties and reduce their efforts.</li><li>Identify the products, designs or services best suited to the needs expressed by the customer.</li><li>To support and train clients on the use of our products and services in order to help them promote and develop their business.</li></ul>Skills and qualifications sought<ul><li>Excellent oral and written communication skills in French.</li><li>Strong interest in eCommerce, marketing, and a passion for printing and design.</li><li>Natural curiosity and a willingness to learn continuously in order to develop expertise on products, marketing trends, design and the needs of small businesses.</li><li>Ability to adopt a consultative stance by acting as a true design and marketing partner for clients, rather than a simple support agent.</li><li>Ability to understand clients' business objectives, identify their explicit and implicit needs, and recommend the most suitable products, designs, and marketing solutions for their business.</li><li>Good command of digital tools enabling support to clients across all communication channels (telephone, email, chat, etc.).</li><li> </li></ul>Desired Candidate ProfileExcellent oral and written communication skills in French.Strong interest in e-commerce, marketing, and a passion for printing and design.Natural curiosity and a desire for continuous learning to develop expertise in products, marketing trends, design, and the needs of small businesses.Ability to adopt a consultative approach, acting as a true design and marketing partner for clients, rather than just a support agent.Aptitude to understand clients' business objectives, identify their explicit and implicit needs, and recommend the most suitable marketing products, designs, and solutions for their business.Good command of digital tools to assist clients across all communication channels (phone, email, chat, etc.).Ability to show empathy and build trust, while demonstrating a sincere understanding of the client's concerns.Ability to positively influence client decisions through personalized support and relevant recommendations.Openness to change and the ability to remain motivated in a constantly evolving environment.Ability to take charge of one's own professional development and work autonomously to meet job expectations.Proactive attitude and a taste for teamwork, in a collaborative environment where everyone contributes to collective success.

Bayt

Senior AI Product Engineer

Remote - Tunisia 7 August 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description Smeetz is an AI-powered unified commerce platform for the European leisure and entertainment industry. Theme parks, family entertainment centres, museums, zoos, and theatres run their ticketing, seating, F&B, and payments on us. This role owns our two AI surfaces: the Smeetz MCP server and the AI chatbot. You own them end to end. You talk to the venues using them, you decide what to build next, you write the production code, and you watch what happens once it is live. There is no product manager between you and that decision. Reports to the VP of Engineering. No direct reports. The authority in this role is over a surface area, not over people. Key responsibilities A product engineer owns a piece of the product end to end: choosing what to build, building it, and improving it once real customers are using it. Here that piece is our AI surfaces. Own the Smeetz MCP server and the AI chatbot. Both are yours end to end: the tool surface, the agent behaviour, and the guardrails on what they are allowed to do. Decide what to build next. Run discovery on your own area. Talk to venue operators, read the traces, pick the work, write the spec yourself, ship it, then measure it. Own reliability and performance. Latency, error rates, and the call patterns clients actually generate. You get full observability data to work from and the mandate to act on it. Build the eval layer. Make prompt and model changes measurable before they ship, not after a customer notices. Write things down. The surfaces you own should be understandable by the next engineer without you in the room. Documentation sits in your objectives, not in the gap at the end of a sprint. Raise the bar on AI-native delivery. Extend our shared Claude Code skill library so the rest of engineering ships the way you do. A published dual career ladder. Grow to Staff AI Product Engineer without becoming a manager, on pay bands comparable to the management track. Full ownership of two AI surfaces that are core product, not a side project. Direct contact with the venue operators who use what you build. Modern AI-native tooling: Claude Code with a shared internal skill library. Fully remote position. Competitive salary based on experience. Band to confirm. Professional requirements Minimum 5 years shipping production code, including at least one system you owned end to end with the on-call that comes with it. Minimum 2 years building LLM features that reached real users: tool calling, structured outputs, evals, cost and latency control, and the failure modes that only appear in production. Prototypes do not count. Demonstrated expertise in an AI-native SDLC. You work in Claude Code or an equivalent agentic environment every day, and you build your own skills, hooks, and automations rather than using AI as autocomplete. Be ready to show what you automated and what it replaced. Experience designing an API or tool surface for agents rather than for humans: naming, granularity, and error messages a model can recover from without a human stepping in. You run discovery yourself. Bring customer conversations you led, specs you wrote, and success metrics you set and were measured against. Fluent in English. Additional preferred skills Langfuse, or another LLM observability tool such as LangSmith, Braintrust, or Phoenix. Ours is Langfuse and it is already wired into the MCP server. The MCP specification itself, beyond having used it as a client. The Anthropic Claude API and tool use. Most of what we build sits on Claude. Retrieval and evals over a support knowledge base. Intercom Fin experience is directly relevant. Guardrails for agents with write access: permissions, confirmation steps, prompt injection, PII. French or German. Personal attributes Owner: Defaults to ownership. The surface works because you are in the seat. AI-native: Lives inside Claude and agents. Treats AI as leverage, not as a side project. Product-minded: Starts from the operator's problem, not from the ticket. Decisive: Kills their own ideas and can say what they gave up and why. Writer: Leaves the codebase better documented than they found it. At ease in ambiguity: There is no groomed backlog for this area. That is the appeal, not the problem. Measured: Defines success before building and accepts the number. </div>

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