School Management jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join our Team <br><p><strong>About this opportunity:</strong></p><br><br><p>Ericsson is looking for a motivated HR Delivery Specialist to join our HR team. In this role, you will execute HR operations, support payroll activities, ensure compliance with HR processes, and contribute to continuous process improvements. You will also work closely with internal stakeholders and local vendors to deliver efficient and high-quality HR services.</p><br><br><p><strong>What you will do:</strong></p><br><br><ul><li>Execute HR delivery activities in line with established processes and procedures, including payroll processing for Tunisia.</li><li>Investigate and resolve escalated HR issues in a timely manner.</li><li>Communicate effectively with internal and external stakeholders.</li><li>Perform required SOX controls to ensure compliance with company policies and regulations.</li><li>Manage HR-related invoicing and support financial operations.</li><li>Contribute to HR projects and process improvement initiatives.</li></ul><p><strong>The skills you bring:</strong></p><br><br><ul><li>3–5 years of experience in HR Operations, HR Delivery, Payroll, or a related HR function.</li><li>Strong understanding of HR processes and best practices.</li><li>Knowledge of labor laws in Tunisia and/or Algeria.</li><li>Experience with payroll administration.</li><li>Familiarity with SAP SuccessFactors is an advantage.</li><li>Understanding of data privacy and compliance requirements.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent stakeholder management and communication skills.</li><li>Ability to work collaboratively in a fast-paced environment.</li><li>High standards of ethics, compliance, and integrity.</li><li>Professional proficiency in English.</li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br>&nbsp;<br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer.&nbsp;learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Tunisia (TN) || Tunis</p><br><br><p><strong>Req ID:</strong>&nbsp;788105 </p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and automotive industry. Sika has subsidiaries in 103 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. With more than 34,000 employees, the company generated sales of CHF 11.2 billion in 2023.</p><br><br>Job Description<br><p><strong>Mission :</strong></p><br><p>The Sales Engineer infrastructure is responsible for leading and driving the sales team to achieve company revenue targets. This role includes setting strategic goals, managing the sales pipeline, and building strong client relationships. The ideal candidate will have proven experience in sales leadership, a strong understanding of sales processes, and the ability to motivate and inspire a team. The Sales Engineer infrastructure will play a critical role in developing sales strategies that align with business objectives and contribute to overall growth.</p><br><p><strong>Key Responsibilities and Accountabilities</strong></p><br><ul><li>Develop effective sales strategies to drive revenue growth and market expansion.</li><li>Take full ownership of the company’s sales target, setting clear and measurable objectives for the team to ensure quarterly and annual targets are met or exceeded.</li><li>Conduct regular reviews of sales targets, adjusting strategies as needed to ensure continuous progress.</li><li>Conduct regular analysis of market trends, customer needs, and competitor activity to adjust strategies as needed.</li><li>Oversee the management of the sales pipeline, ensuring accurate forecasting and alignment with targets.</li><li>Track, analyze, and report on team metrics, such as lead conversion rates and average deal size, to ensure consistent progress towards goals.</li></ul><br>Qualifications<br><p><strong>Engineering degree or 5 years of higher education in</strong>:</p><br><p>Civil engineering / Materials science / Process engineering /Industrial chemistry</p><br><p><strong>Key commercial skills</strong></p><br><p>Analysis of customer needs (companies, developers, construction, prefabrication)</p><br><p>Ability to translate site requirements into technical concrete solutions</p><br><p>B2B negotiation</p><br><p>Customer portfolio management</p><br><p>Drafting technical and commercial proposals</p><br><p>Site monitoring &amp; technical after-sales service</p><br><p>Concrete &amp; materials</p><br><p>Drafting technical and commercial proposals</p><br><p>Site monitoring &amp; technical after-sales service</p><br><br>Additional Information<br><p><strong>Special requirements</strong></p><br><ul><li>Undertake such additional duties which may from time to time be required.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Work overtime when needed in after Working time or weekend.</li></ul><p>We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training.&nbsp; We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for an experienced Sales Development Representative (SDR) to join our team immediately and handle B2B cold calling campaigns targeting companies across the UAE and Saudi Arabia .<br> The SDR will be responsible for identifying relevant businesses, speaking with decision-makers, qualifying their needs, and booking qualified meetings for the sales team.<br> This role is highly focused on outbound calling , so we are looking for someone confident, persistent, and comfortable speaking with senior decision-makers.<br> Fully remote position.<br> Opportunity to work on a B2B campaign targeting the UAE and Saudi Arabian markets .<br> Performance-driven environment with clear KPIs and targets.<br> Opportunity to develop experience in B2B SaaS and consultative outbound sales.<br> Direct exposure to senior business decision-makers.<br> Immediate start opportunity for the right candidate.<br> Minimum 1 year of experience in B2B cold calling, SDR, telesales, or outbound sales.<br> Proven experience making a high volume of outbound calls.<br> Experience targeting the UAE and/or Saudi Arabian market is highly preferred.<br> Strong spoken English and professional communication skills.<br> Comfortable speaking with senior decision-makers.<br> Strong objection-handling and qualification skills.<br> Experience with CRM systems and maintaining accurate call records.<br> Comfortable working with daily and monthly sales KPIs.<br> Ability to work independently in a remote environment.<br> Immediate availability is required.<br> Key Responsibilities Make high-volume B2B cold calls to prospects across the UAE and Saudi Arabia.<br> Identify and connect with relevant decision-makers, including HR, Administration, Facilities, and Operations leaders.<br> Qualify prospects based on company profile, workforce size, current processes, pain points, and business needs.<br> Identify companies managing large contractual, temporary, or distributed workforces.<br> Conduct professional discovery conversations and identify potential business opportunities.<br> Handle objections confidently and maintain control of cold calls.<br> Book qualified meetings with interested prospects.<br> Maintain accurate prospect information, call feedback, and follow-ups in the CRM.<br> Consistently achieve daily calling, qualification, and meeting-booking KPIs.<br> Ideal Candidate The ideal candidate is: Confident and comfortable making cold calls throughout the day.<br> Highly persistent and able to handle rejection without losing motivation.<br> Naturally curious and able to ask the right qualification questions.<br> Strong at building rapport quickly with prospects.<br> Commercially minded and focused on generating qualified opportunities rather than simply making calls.<br> Experienced in speaking with HR, Operations, Facilities, or senior business decision-makers.<br> Organized, disciplined, and reliable with CRM updates and follow-ups.<br> Experienced in selling or prospecting for B2B SaaS, HR technology, workforce management, payroll, or similar business solutions is a strong advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><br><p><b>Responsibilities </b></p><br><ul> <li>Build a centralized data lake on GCP data services by integrating diverse data sources throughout the enterprise.</li> <li>Develop, maintain, and optimize Spark-powered batch and streaming data processing pipelines. Leverage GCP data services for complex data engineering tasks and ensure smooth integration with other platform components.</li> <li>Design and implement data validation and quality checks to ensure accuracy, completeness and consistency across our data workflows.</li> <li>Work closely with the AI / ML team to enable AI use cases and in particular address data needs for Machine Learning model development and monitoring.</li> <li>Collaborate with cross-functional teams, including Data Analysts and other business users from Operations, Marketing and Commercial departments, to extract valuable insights and enable data-driven decision making.</li> <li>Collaborate with the Product teams to design, implement, and maintain the data models for analytical use cases.</li> <li>Engage in technology exploration and research, the development of PoC’s, conducting deep investigations.</li> <li>Design and manage ETL/ELT processes, ensuring data integrity, availability, and performance.</li> <li>Troubleshoot data issues and conduct root cause analysis when reporting data is in question.</li> <li>Work on Gen AI related initiatives aligned with the company goals.</li> </ul><br><p><b>Required Technical Skills</b></p><br><ul> <li>PySpark - Batch and Streaming</li> <li>GCP - Dataproc, Dataflow, DataStream, Dataplex, Pub/Sub, BigQuery and Cloud Storage</li> <li>NoSQL (preferably MongoDB)</li> <li>Programming languages: Scala/Python</li> <li>Great Expectation, or similar DQ framework</li> <li>Familiarity with workflow management tools like: Airflow, Prefect or Luigi</li> <li>Understanding of Data Governance, Data Warehousing and Data Modelling</li> <li>Good SQL knowledge</li> </ul><br><p><b>Business</b></p><br><ul> <li>Able to communicate effectively, distill technical knowledge into digestible messages in a succinct / visual way</li> <li>Proactively identify and contribute with team development initiatives, and supporting junior members</li> </ul><br><p><b>Good to have skills</b></p><br><ul> <li>Infrastructure-as-Code, preferably Terraform</li> <li>Docker and Kubernetes</li> <li>Looker</li> <li>AI / ML engineering knowledge</li> <li>Lineage, or relevant tools e.g. Atlan</li> <li>DBT</li> </ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our company manages one of the largest Elasticsearch clusters in France, powering a high-performance search engine applied to one of the most exhaustive global patent databases on the market. Within the "Data as a Service" (DaaS) team, we are the software and architectural core of this platform. We design data structures (mappings), develop massive ingestion pipelines, write custom plugins for Elasticsearch, and manage the query and caching backend. The DaaS team is responsible for application performance, index optimization, and result relevance. As part of our business development in Tunisia, we are looking for an Expert Elasticsearch and Backend Java Engineer to become a technical expert in our local team and collaborate closely with the teams in France.</p><p>Your Missions:</p><p>Reporting to the DaaS team, your responsibilities will cover the entire data lifecycle and Elasticsearch performance, from development to production investigation:</p><p>1. Elasticsearch Design &amp; Performance:</p><p>Design, optimize, and evolve data modeling (mappings, tokenizers, analyzers, data types) to ensure fast searches on millions of large documents.</p><p>Develop specific extensions and plugins in Java directly integrated with Elasticsearch to meet complex business needs for patent processing.</p><p>Actively participate in the preparation, testing, and validation of major and minor versions of the ES cluster.</p><p>2. Backend Development &amp; Pipelines (Java):</p><p>Develop and maintain the Elasticsearch query management backend and high-performance caching systems.</p><p>Design and optimize data loading programs (massive / batch data ingestion) and real-time index update flows.</p><p>3. Monitoring, Optimization &amp; Production Support:</p><p>Analyze cluster performance (Search &amp; Indexing throughput, latencies, JVM usage, Garbage Collection, Heap) for proactive optimization.</p><p>Be the technical point of contact for production incident investigations (in collaboration with the Systems team): slow queries, unstable nodes, etc.</p><p>Ensure capacity planning from an application perspective (sizing of shards, segments, nodes).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Technical Skills (Hard Skills):</b></li><li><b>Elasticsearch Expertise:</b> You have a mastery of Elasticsearch's internal architecture (Lucene, sharding, segments, index lifecycle, advanced aggregations). You know how to profile and optimize complex queries (Query DSL). You are familiar with indexing and searching text-based documents.</li><li><b>Java Development:</b> Perfect mastery of Java (Core, Concurrency, Performance) for backend development, pipelines, and ideally ES plugins.</li><li><b>Performance &amp; Internals:</b> Excellent knowledge of the JVM (tuning, GC log analysis, thread dumps, heap dumps).</li><li><b>Python Development:</b> Knowledge of Python and data manipulation libraries (pandas).</li><li><b>Data &amp; CI/CD Ecosystem:</b> Good knowledge of build and containerization tools (Maven, Git, Docker).</li><li><b>Human and Relational Qualities (Soft Skills):</b></li><li><b>Autonomy and Rigor:</b> Ability to propose optimizations and carry subjects end-to-end in a context.</li><li><b>Analytical and Investigative Mindset:</b> You enjoy digging into logs and metrics to solve complex performance issues (troubleshooting problems).</li><li><b>Communication:</b> Excellent level of French (written and oral) for daily interaction with the team based in France.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br> <p> <strong> <u>Primary responsibilities</u> </strong> </p> <p> </p> <ul> <li>Follow up onsales leads generated by visitors toour website. Answer inbound sales calls from new and existing customers</li> <li>Provide the caller with detailed information on our products and pricing to ensure an enhanced customer experience</li> <li>Ensure any customer issues are dealt within an efficient manner, informing the customer of any new products</li> <li>Explain our product range to ournew customers tothe website andpropose some suitable products and offers</li> <li>Generate the customer order and follow up to order confirmation stage</li> <li>Works towards individual and team targets</li> <li>Maintain up-to-date knowledge of our products and processes, whichwill be supported by on on-going training, support and coaching</li> <li>Any other duties/projects as directed by Senior Management</li> <li>Cover othermiscellaneous tasks if time allowsincluding text translations, customer</li> <li>queries from Facebook and Trustpilot web product feedback</li> </ul> <p> <strong> <u>Growth &amp; Career Opportunities</u> </strong> </p> <p>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</p> <p> <strong> <u>Requirements &amp; Qualifications</u> </strong> </p> <p> </p> <ul> <li>Fluent in German</li> <li>Ideally a minimum of 1 yearexperience in salesenvironment with an understanding of the importance of building relationships with key decision makers</li> <li>Passionate about helping the customer to choosethe right products to suit their Businesses needs</li> <li>Excellent communication and negotiation skills</li> <li>Have the ability to maintain professionalism under pressure, handle rejections well and maintain a confident approach at all times</li> <li>An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills</li> <li>Highly organized with a strongattention to detail</li> <li>Self-motivated and goal oriented to achieve your own targets and also your teams</li> <li>Experience in MSOffice and othercomputer systems</li> </ul> <p> <strong> <u>Our values</u> </strong> </p> <p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p> <p> <strong>Customers-First: </strong> </p> <p>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</p> <p> <strong>Continuous Improvement: </strong> </p> <p>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</p> <p> <strong>Goal-Oriented: </strong> </p> <p>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</p> <p> <strong>Integrity: </strong> </p> <p>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</p> <p> <strong>People-Centric: </strong> </p> <p>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Contexte du poste&nbsp;</strong>&nbsp;</p><br> <br> <p>La nouvelle Stratégie Nationale de Lutte Contre l’Extrémisme Violent et le Terrorisme (SNLCEVT)1 2023-2027 de la Tunisie et son Plan d’Action National présentent une opportunité de renforcement des approches inclusives et coordonnées, répondant concrètement aux besoins des citoyens. La prévention occupe désormais une place centrale dans la stratégie nationale, qui repose sur une approche intégrée combinant des dimensions préventives, sociales, éducatives et culturelles à des mesures sécuritaires.&nbsp;</p><br> <br> <p>L’approche de prévention de l’extrémisme violent (PEV) du Programme des Nations Unies pour le Développement (PNUD) en Tunisie adopte une vision intégrée, visant à la fois les facteurs structurels de fragilisation de la cohésion sociale et les déclencheurs liés aux réponses sécuritaires. Le projet « TARABOT – Cohésion pour prévenir la violence » réalise cette approche, en bâtissant sur le partenariat entre le PNUD et la Commission Nationale de Lutte Contre le Terrorisme (CNLCT) qui a été établi en 2018.&nbsp;&nbsp;</p><br> <br> <p>En 2026-2029 la troisième phase du projet poursuit quatre objectifs spécifiques :&nbsp;</p><br> <br> <p>1.Les mécanismes de mise en œuvre de la SNLCEVT garantissent la coordination interministérielle, la transparence, la redevabilité et l’apprentissage pour une adaptation continue aux changements du contexte ;&nbsp;</p><br> <br> <p>2.Les jeunes des régions vulnérables accèdent à des espaces de jeunesse attractifs, renforçant leur inclusion, leurs compétences et leur résilience face aux comportements à risque ;&nbsp;</p><br> <br> <p>3.Les jeunes fragilisés par les comportements à risque ou en conflit avec la loi bénéficient de parcours de réhabilitation intégrés, favorisant leur réinsertion sociale et réduisant les risques de récidive ou de radicalisation ;&nbsp;</p><br> <br> <p>4.Le système de signalement et fichage appliqué à la PEV est révisé en conformité avec les droits de l’homme et les principes de l’État de droit.&nbsp;</p><br> <br> <p>À ce titre, le PNUD recrute un.e Spécialist.e national.e pour appuyer la réalisation des activités du projet dont la théorie de changement est centrée sur le renforcement de la cohésion sociale. Plus spécifiquement, la/le Spécialist.e national.e sera responsable d’assurer la réalisation des objectifs 2 et 3.&nbsp;</p><br> <br> <p><strong>Attributions et résponsabilités</strong>&nbsp;</p><br> <br> <p>Sous la supervision du/de la Conseiller.e Technique Principal.e (CTP), la/le Spécialist.e national.e en Cohésion Sociale aura pour mission d’appuyer la mise en œuvre des activités du projet TARABOT.&nbsp;</p><br> <br> <p>La/le Spécialist.e national.e est appelé.e à fournir en particulier les services suivants :&nbsp;</p><br> <br> <br> <p>1. <u>Conseiller et contribuer à la mise en œuvre efficace du projet</u> :&nbsp;</p><br> <br> <ul> <li>Assurer la mise en œuvre des activités du projet conformément au plan de travail annuel, aussi bien au niveau national que local, spécifiquement et prioritairement pour les produits 2 et 3 du document de projet.&nbsp;</li> </ul> <br> <ul> <li>Participer activement aux efforts de programmation et prise de décision au sein de l’équipe, et contribuer à la documentation de ces efforts.&nbsp;</li> </ul> <br> <ul> <li>Assurer le suivi des parties responsables pour la mise en œuvre du projet et spécifiquement à travers l’élaboration, encadrement et contractualisation de <i>Responsible Parties (RPs).</i>&nbsp;</li> </ul> <br> <ul> <li>Coordonner étroitement avec l’Analyste de projet pour assurer le suivi financier des RPs et la conformité aux normes PNUD en matière du <i>Harmonized Approach to Cash Transfers (HACT)</i>.&nbsp;</li> </ul> <br> <ul> <li>Produire des termes de référence et notes conceptuelles des activités programmées, des consultations, des acquisitions et de toute autre sous-traitance requise dans le cadre du projet.&nbsp;</li> </ul> <br> <ul> <li>Assurer la supervision du poste d’Associé à la Cohesion Sociale, y compris :&nbsp;</li> </ul> <br> <ul> <li>Definition et suivi de la réalisation des objectifs annuels ;&nbsp;</li> </ul> <br> <ul> <li>Gestion de performance et développement professionnel ; et&nbsp;</li> </ul> <br> <ul> <li>Priorisation des tâches et coordination avec les collègues.&nbsp;</li> </ul> <br> <p>2. <u>Conseiller et contribuer &nbsp;à gérer et consolider les partenariats </u>:&nbsp;</p><br> <br> <ul> <li>Assurer un accompagnement technique des partenaires institutionnels et associatifs en matière d’approches aux renforcement de la cohésion sociale.&nbsp;</li> </ul> <br> <ul> <li>Création d’un mécanisme de consultation multi-acteur pour le suivi et évaluation de la mise en œuvre des produits 2 et 3.&nbsp;</li> </ul> <br> <ul> <li>Faciliter la collaboration interministérielle au sein du gouvernement et entre CNLCT et ministères clé.&nbsp;</li> </ul> <br> <ul> <li>Encadrer et faciliter la collaboration entre institutions et la société civile.&nbsp;</li> </ul> <br> <ul> <li>Appuyer la communication et la coordination entre le projet et les partenaires locaux et nationaux.&nbsp;</li> </ul> <br> <ul> <li>Appuyer la communication et collaboration entre différents partenaires, y inclus CNLCT, société civile, autorités publiques locales, forces de sécurité et secteur privé.&nbsp;</li> </ul> <br> <ul> <li>Appuyer la coordination et les synergies avec d’autres interventions dans le domaine de la PEV et/ou de la cohésion sociale et mis en œuvre par le Système des Nations Unies (du PNUD en premier lieu) et/ou les agences du développement présents en Tunisie, au niveau national et dans les territoires d’intervention de TARABOT.&nbsp;</li> </ul> <br> <br> <ul> <li>Identifier les domaines de partenariats techniques possibles avec d’autres agences et bailleurs de fonds.&nbsp;</li> </ul> <br> <p>3. <u>Promouvoir la gestion du savoir et des meilleures pratiques :</u>&nbsp;</p><br> <br> <ul> <li>Fournir une expertise technique en matière de la cohésion sociale adaptée aux spécificités du contexte tunisien à l’ensemble de la mise en œuvre et du suivi des activités du projet.&nbsp;</li> </ul> <br> <ul> <li>Assurer la cohérence et la qualité des approches programmatiques déployées en matière de renforcement de la cohésion sociale, prévention des comportements à risque des jeunes et réintégration de jeunes vulnérables.&nbsp;</li> </ul> <br> <ul> <li>Apporter des conseils opérationnels aux différents partenaires du projet (CNLCT, autorités locales, société civile) sur les stratégies de mise en œuvre permettant l’atteinte des effets escomptés en matière de la cohésion sociale.&nbsp;</li> </ul> <br> <ul> <li>Appuyer la préparation des rapports annuels du projet (état d’avancement, défis, opportunités, recommandations).&nbsp;</li> </ul> <br> <ul> <li>Participer à la capitalisation des expériences et leçons apprises du projet.&nbsp;</li> </ul> <br> <ul> <li>Contribuer à la production d’études de cas et exemples de réussite pour la dissémination des leçons apprises par le projet.&nbsp;</li> </ul> <br> <ul> <li>Promouvoir la visibilité du projet et de ses résultats.&nbsp;</li> </ul> <br> <ul> <li>Contribuer aux efforts de formation et de renforcement des capacités des parties prenantes du projet.&nbsp;</li> </ul> <br> <p>Le titulaire du poste accomplit d'autres tâches relevant de son profil fonctionnel, jugées nécessaires au bon fonctionnement du Bureau et de l'Organisation.&nbsp;</p><br> <br> <p><strong>Arrangement institutionnel&nbsp;</strong>&nbsp;</p><br> <br> <p>&nbsp;La/le Spécialist.e national.e en Cohésion Sociale sera sous la supervision directe de la/du Conseiller.e Technique Principal.e du projet TARABOT du PNUD en Tunisie.&nbsp;</p><br> <br> <p><strong>Compétences</strong>&nbsp;</p><br> <br> <p>&nbsp;La/le candidat.e devra démontrer les competence suivantes :&nbsp;</p><br> <br> <br> <p><u>Compétences de base</u>&nbsp;</p><br> <br> <p>Obtenir des résultats :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Fixer et harmoniser des objectifs ambitieux mais réalisables pour plusieurs projets, et avoir un impact durable&nbsp;&nbsp;</p><br> <br> <br> <br> <p>Faire preuve d'innovation :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Anticiper et atténuer les risques potentiels, développer de nouvelles idées pour résoudre des problèmes complexes&nbsp;&nbsp;</p><br> <br> <br> <br> <p>Apprendre en permanence :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Créer et saisir des opportunités pour élargir ses horizons et diversifier ses expériences&nbsp;</p><br> <br> <br> <br> <p>S'adapter avec agilité :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Initier et promouvoir le changement de manière proactive, gérer plusieurs demandes concurrentes&nbsp;&nbsp;</p><br> <br> <br> <br> <p>Agir avec détermination :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Voir au-delà des tâches immédiates et des obstacles, et prendre des mesures pour obtenir de meilleurs résultats&nbsp;</p><br> <br> <br> <br> <p>S'impliquer et collaborer :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Faire preuve de sens politique, naviguer dans un environnement complexe, promouvoir la collaboration interinstitutionnelle&nbsp;</p><br> <br> <br> <br> <p>Favoriser la diversité et l'inclusion :&nbsp;</p><br> <br> <br> <p>NIVEAU 3 : Reconnaître les avantages d'une main-d'œuvre diversifiée et promouvoir l'inclusion&nbsp;</p><br> <br> <br> <br> <br> <br> <p><u>People Management Competencies</u>&nbsp;</p><br> <br> <p>Les competences PNUD en matière de gestion du personnel sont disponibles sur ce <u>site</u><u>.&nbsp;</u>&nbsp;</p><br> <br> <p><u>Compétence transversales et techniques</u>&nbsp;</p><br> <br> <p><strong>Domaine Thématique&nbsp;</strong></p><br> <br> <br> <p><strong>Nom&nbsp;&nbsp;</strong></p><br> <br> <br> <p><strong>Définition&nbsp;&nbsp;</strong></p><br> <br> <br> <br> <p>Orientation et Stratégie de géstion&nbsp;</p><br> <br> <br> <p>Pensée Systémique&nbsp;</p><br> <br> <br> <p>Capacité à utiliser l'analyse objective des problèmes et le jugement pour comprendre comment des éléments interdépendants coexistent au sein d'un processus ou d'un système global, et à considérer comment la modification d'un élément peut avoir un impact sur d'autres parties du système.&nbsp;</p><br> <br> <br> <br> <p>Développement des Affaires&nbsp;</p><br> <br> <br> <p>Facilitation des Connaissances&nbsp;</p><br> <br> <br> <p>Capacité à animer des individus et des groupes, en interne et en externe, et à concevoir et faciliter des activités pour partager et échanger des connaissances, des informations et des idées. Connaissance des outils et des approches pour stimuler la participation active, la contribution et l'échange.&nbsp;</p><br> <br> <br> <br> <p>Gestion des Affaires&nbsp;</p><br> <br> <br> <p>Suivi et Évaluation (S&amp;É)&nbsp;</p><br> <br> <br> <p>Capacité à surveiller systématiquement les résultats des stratégies, programmes et activités afin de s'assurer qu'ils sont mis en œuvre efficacement. Capacité à fournir aux gestionnaires et aux parties prenantes clés un retour d'information et des rapports réguliers sur la cohérence ou l'écart entre les activités planifiées et la gestion et les résultats du programme. Capacité à porter un jugement indépendant sur la gestion et les résultats des stratégies, programmes et activités, sur la base de critères et de repères définis, en tenant compte des besoins et des préoccupations actuels et futurs du client.Connaissance et compréhension des cadres, concepts, méthodologies, systèmes, processus et outils de suivi et d'évaluation. Capacité à porter un jugement indépendant basé sur des critères et des repères établis. Capacité à anticiper les besoins et les préoccupations futurs du client.&nbsp;</p><br> <br> <br> <br> <p>Gestion des partenariats&nbsp;</p><br> <br> <br> <p>Mobilisation des ressources&nbsp;</p><br> <br> <br> <p>Savoir identifier les sources de financement, aligner les besoins de financement (programmes/projets/initiatives) sur les possibilités de financement et établir un plan pour répondre aux besoins de financement.&nbsp;</p><br> <br> <br> <br> <p>Gestion des partenariats&nbsp;</p><br> <br> <br> <p>Patenariats émergents&nbsp;&nbsp;</p><br> <br> <br> <p>Savoir collaborer avec des partenaires émergents, élaborer et coordonner une stratégie et mettre au point des approches visant à développer et à gérer ces nouveaux partenariats stratégiques.&nbsp;&nbsp;</p><br> <br> <br> <br> <br> <br> <p><strong>Qualifications minimales de la NPSA réussie</strong>&nbsp;</p><br> <br> <p><strong>Exigences minimales en matière d'éducation</strong>&nbsp;</p><br> <br> <br> <p>Un diplôme universitaire avancé (Master ou equivalent) en Développement Communautaire, Planification, Genre, Sciences Sociales, Sciences Politiques, Economie ou tout autre domaine reconnu équivalent est requis,&nbsp;</p><br> <br> <p><u>ou&nbsp;</u>&nbsp;</p><br> <br> <p>Un diplôme de premier cycle (licence ou equivalent) dans les domaines susmentionnes combine avec 2 annees d’experience supplémentaires sera dument pris en consideration en lieu du diplôme universitaire avancé.&nbsp;</p><br> <br> <br> <br> <p><strong>Nombre minimum</strong>&nbsp;</p><br> <br> <p><strong>d'années d'expérience</strong>&nbsp;</p><br> <br> </div>

<p><b><br></b></p><p><b>What you will be doing?</b> This position is created to build up FIS Service delivery Run tech team middle office resource for hosted clients .The majority of hosted clients all have business with EMEA markets. This position requires collaboration with top investment banks and brokers to design technical and functional solutions, support products, facilitate communication for client changes, engage professional services solutions, provide presentations around solutions, relay support estimations, and respond to RFI's and RFP's around the services provided, while working to support the clients use of a software solution.</p><p>What we offer you: An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation . Attractive range of benefits including private medical cover, dental cover, and travel insurance. Continuous development through our diversified training across core financial, sales and FIS solutions. A modern, international work environment and a dedicated and motivated, supportive team. A broad range of professional development possibilities, resources, and opportunities. #LI-RB1 #LI-HYBRIDE</p><p>Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent communication, interpersonal, intuitive skills with ability to work efficiently in both independent and teamwork environments.</p><p>Overall, 3 years experience with at least 1-2 year experience in Banking.</p><p>Experience working in Finance, Capital Market, or FinTech.</p><p>Hands on experience in UNIX, Shell scripting, Oracle, SQL, and PL/SQL.</p><p>Excellent communicator, fluent in French, English, and ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion .</p><p>Familiarized with IT Service management processes .</p><p>Versed in software development processes</p><p>Understand, and resolve tickets that arise for the application.</p><p>Ability to analyze and solve problems using learned techniques and tools.</p><p>Ability to translate client requirements to technical specifications and communicate to technical staff.</p><p>Proven track record of successfully supporting and managing software products in a SaaS platform</p><p>Ability to manage E2E Incident life cycle and work with both internal/external stakeholders to remediate production issues.</p><p>Collaborate with relevant teams (e.g. DEV, PS, BA, CIO) to identify and implement solutions to boost production stability.</p><p>Participate on ongoing production stability enhancement projects and drive Production changes when needed.</p><p>Proactive and details-oriented track record of authoring high-quality documentation.</p><p>Organized approach, manage and adapt priorities according to client and internal requirements.</p><p>Self-starter but team mindset - work autonomously and as part of a global team.</p><p>Engineering degree in computer science/ related field or the equivalent combination of education, training, or work experience.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails and chat; Resolve customer’s inquiries related to billing, how-to-use, technical issues and bugs; Create reports to maintain feedback up to date; Escalate complex issues to engineers as needed; Build strong and lasting customer relationships; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (both spoken and written); At least 2 years of experience in customer support is a must; Basic troubleshooting skills; High emotional intelligence and empathy; Tech-savvy, able to test and troubleshoot basic technical issues Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with iOS/Android devices; Used to high workload; Experience with CRM systems.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><br><span>The Spa Receptionist welcomes guests proactively and deals with all enquiries. Have a complete knowledge of the treatments, products and services offered and prices of these. assists with scheduling and maximises use of time within the treatment schedule. ensures that all operational procedures, codes of conduct and standards of appearance are observed according to guidelines laid down by operating guides.</span><br><p><b>What you will do</b></p><br><br><ul><li>Partner with guests to deliver a warm, personalized, and exceptional spa experience from arrival to departure.</li><li>Coordinate wellness journey by aligning guest assessments and treatment recommendations with therapists.</li><li>Collaborate with the spa team to ensure timely communication of guest information and operational updates.</li><li>Manage and optimize SPA reservations therapist schedules, and treatment availability to maximize guest satisfaction and revenue.</li><li>Drive Seamless reception operation through accurate billing, cash handling, and daily reconciliation processes.</li><li>Champion operational excellence by supporting compliance, safety standards, and continuous service improvement.</li></ul><p><b>What you bring</b></p><br><br><ul><li>Holder of a university degree or equivalent</li><li>At least, one year of experience in luxury or five-star hotels.</li><li>Has worked at the reception, and preferably at the Spa reception</li><li>Excellent communication skills</li><li>Time Management skills</li><li>A passion for delivering exceptional levels of guest service</li><li>Ability to work independently and as part of a team</li><li>Excellent understanding of operating standards</li><li>Proficiency in English and Arabic, multilingual is preferred</li><li>Masters the different Microsoft programs, mainly Word, Excel and PowerPoint.</li></ul><p><b>What you bring</b></p><br><br><ul><li>&nbsp;Competitive Salary, wages, and a comprehensive benefits package</li><li>&nbsp;Excellent Training and Development opportunities</li><li> Employee Discount for stays at any Four Seasons worldwide</li><li>Complimentary Dry Cleaning for Employee Uniforms</li><li>&nbsp;Complimentary Employee Meals</li></ul><br><p><b>Schedule &amp; Hours:</b></p><br><br>•&nbsp;Full Time<br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Back-Office Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Manage Coverage Engine workflow end-to-end, completing sourcing, matching, and QA while ensuring checklist compliance; Verify and curate source data, ensuring accuracy of details; Maintain high-quality assets (links, images, and official references); Conduct quality assurance on all outputs, ensuring visual accuracy, realism, and adherence to presentation guidelines; Handle sensitive customer data with care and security; Identify and escalate technical issues via appropriate channels; ensure timely resolution; Support additional operational tasks within scope as needed; What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written); Strong attention to detail and visual judgment for accurate matching and quality assurance; Ability to consistently follow strict processes, checklists, and guidelines; Good understanding of food and dishes, with resourcefulness for quick online research and verification; Ability to work independently while following established procedures and service expectations; Proficiency in web-based tools and Google Sheets (filters, basic formulas, pivot tables); Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Backup power supply to ensure uninterrupted work.<br> Benefits: Fixed Schedule: Monday–Friday, 9 AM–6 PM, UTC Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>At ITRS, we make society's critical technology work.<br> Our mission is to deliver automated and holistic IT observability solutions that safeguard critical applications and enable innovation.<br> We are the only monitoring and observability platform designed for the most demanding and regulated industries — trusted by 90% of Tier 1 capital markets firms.<br> We believe when our team thrives, so do our customers.<br> With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment.<br> Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks.<br> Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development.<br> Just ask our team members who've been excelling here for 10+ years.<br> With headquarters in London and teams across the US, Europe, Africa and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner.<br> Scope of Role The ITRS IT Support works internally across the organisation to ensure a secure, reliable, and efficient working environment that enables employees to perform their roles effectively.<br> The function provides global technical support to ITRS offices and staff, covering end-user services, cloud platforms, and core IT infrastructure.<br> The role includes responsibility for supporting and maintaining internal IT systems, cloud services, office and data centre infrastructure, and critical platforms such as domain controllers, identity and access management, networking, and related services.<br> The team acts as a key operational interface between users and underlying systems, ensuring availability, performance, and security across on-premises and cloud environments.<br> This role is front line (Level 1 basic support, level 2 in depth analysis, Level 3 root cause investigation and correction, including working closely with technical departments and staff), helping ITRS staff with their IT issues.<br> As an Senior IT &amp; System Administrator, you will: Contribute to and maintain the continuity of the IT infrastructure across the whole ITRS Group IT landscape.<br> Contribute to enhancing efficiency in every department by providing the necessary tools and equipment essential to the individual roles.<br> Coordinate with team leads for their requirement for hardware, peripherals, software, access, and cloud provisioning.<br> Proactively working with various stakeholders, such as DevOps and Customer Success teams for the proper designation of roles and handling/preventive maintenance of the servers.<br> Provide, protect and maintain the cybersecurity of ITRS across assets, resources, software, hardware, infrastructure, access codes and firewalls.<br> Contributing to the positive usr experience in using IT and security infrastructure and equipment.<br> Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life.<br> We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally.<br> We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.<br> We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce.<br> You will have: 7 years’ professional experience within IT Support, Desktop Support, L2 or L3 systems administration infrastructure support.<br> Strong understanding of networking and infrastructure technologies.<br> Experience troubleshooting complex technical issues.<br> Experience managing servers, endpoints and cloud services.<br> Strong understanding of IT security principles.<br> Excellent problem-solving and analytical skills.<br> Ability to work independently and take ownership of technical issues.<br> Fluent in written and spoken English Desirable Qualifications ITIL Foundation Windows and Linux server Networking and storage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Are you curious, motivated, and forward-thinking? At <i><b>FIS </b></i>you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.</span></p><br><p><b>About the team<u>:</u></b><br>The Managed Service team is a group of dynamic, knowledgeable, and collaborative individuals who use their business and technology understanding to provide day-to-day solutions and support for multiple key systems within the FIS Capital Markets world. This team of IT professionals oversees the designing, testing, and implementing of very complex functionalities within their respective systems by leveraging all the expertise in FIS’s cutting-edge technology and day-to-day financial concepts.</p><br><p><b><u>What you will be doing?</u></b></p><br><p>This position is created to build up <span>FIS Service delivery Run tech team middle office</span> resource for hosted clients .The majority of hosted clients all have business with EMEA markets.</p><br><p>This position requires collaboration with top investment banks and brokers to design technical and functional solutions, support products, facilitate communication for client changes, engage professional services solutions, provide presentations around solutions, &nbsp;relay support estimations, and respond to RFI's and RFP's around the services provided, while working to support the clients use of a software solution.</p><br><p><br><b><u>What you bring: </u></b></p><br><ul><li><p>Excellent communication, interpersonal, intuitive skills with ability to work efficiently in both independent and teamwork environments.</p><br></li><li><p><b>Overall, 3 years’ experience with at least 1-2 year experience in&nbsp; Banking. Experience working in Finance, Capital Market, or FinTech.</b></p><br></li><li><p><b>Hands on experience in UNIX, Shell scripting, Oracle, SQL, and PL/SQL.</b></p><br></li><li><p><b>Excellent communicator, fluent in French, English, and ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion</b>.</p><br></li><li><p>Familiarized with IT Service management processes .</p><br></li><li><p>Versed in software development processes</p><br></li><li><p>Understand, and&nbsp; resolve tickets that arise for the application.</p><br></li><li><p>Ability to analyze and solve problems using learned techniques and tools.</p><br></li><li><p>Ability to translate client requirements to technical specifications and communicate to technical staff.</p><br></li><li><p>Proven track record of successfully supporting and managing software products in a SaaS platform</p><br></li><li><p>Ability to manage E2E Incident life cycle and work with both internal/external stakeholders to remediate production issues.</p><br></li><li><p>Collaborate with relevant teams (e.g. DEV, PS, BA, CIO) to identify and implement solutions to boost production stability.</p><br></li><li><p>Participate on ongoing production stability enhancement projects and drive Production changes when needed.</p><br></li><li><p>Proactive and details-oriented track record of authoring high-quality documentation.</p><br></li><li><p>Organized approach, manage and adapt priorities according to client and internal requirements.</p><br></li><li><p>Self-starter but team mindset - work autonomously and as part of a global team.</p><br></li><li><p>Engineering degree in computer science/ related field or the equivalent combination of education, training, or work experience.</p><br></li></ul><p><b><u>What we offer you:</u></b></p><br><ul><li><p>An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation….</p><br></li><li><p>Attractive range of benefits including private medical cover, dental cover, and travel insurance.</p><br></li><li><p>Continuous development through our diversified training across core financial, sales and FIS solutions.</p><br></li><li><p>A modern, international work environment and a dedicated and motivated, supportive team.</p><br></li><li><p>A broad range of professional development possibilities, resources, and opportunities.</p><br></li></ul><p><b><span>#LI-RB1</span></b></p><br><p><b>#LI-HYBRIDE</b></p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Toloka AI supports frontier model post-training by building domain-specific reinforcement learning environments, tasks, and evaluation frameworks designed by real practitioners.<br> Mindrift, powered by Toloka — a leading enterprise AI and machine learning data partner since 2014 — connects top domain experts with cutting-edge AI initiatives.<br> Backed by Toloka’s deep expertise in scalable data generation, crowd technology, and applied ML systems, Mindrift enables experts to shape how next-generation generative models learn, reason, and perform.<br> We are launching a Management Consulting domain focused on translating real-world consulting engagements into structured learning environments for advanced AI systems.<br> To do this credibly, we are assembling a team of strategy consultants from top-tier firms who can convert authentic project experience into end-to-end examples — from problem structuring and work planning to analysis, synthesis, and client-ready recommendations.<br> You will join a growing team of consultants from leading strategy firms shaping how AI learns high-level business reasoning.<br> Important: This role is exclusively for consultants with direct experience at a top-tier strategy consulting firm.<br> If you do not have hands-on project experience at one of the firms listed below, please do not apply.<br> This requirement ensures the domain is built by practitioners trained to the highest standards of structured problem-solving and client delivery.<br> Eligible firms: McKinsey &amp; Company, Boston Consulting Group (BCG), Bain &amp; Company, Oliver Wyman, Roland Berger, Monitor Deloitte (Deloitte S&amp;C), EY-Parthenon, Kearney, and Strategy&amp; (PwC).<br> Who We’re Looking For Consultants with 3+ years of experience at one of the firms listed above, with hands-on project experience in: Structuring ambiguous client problems into workable analytical plans Building financial models, market analyses, or synthesized findings from messy inputs Producing client-ready deliverables under time pressure Forming and defending recommendations under uncertainty No deep technical background is required — we will onboard you on the lightweight tools involved.<br> What You’ll Do Build realistic consulting project environments — create detailed project scenarios grounded in real engagement dynamics: industry context, financials, constraints, conflicting inputs, and incomplete information.<br> Design structured consulting tasks for AI agents — break projects into discrete tasks that mirror real consulting work: market sizing, commercial due diligence, cost optimization, growth strategy, operational diagnosis, benchmarking, and more.<br> Define evaluation criteria and quality standards — develop grading frameworks, evaluation rubrics, and golden-answer solutions for each task, used to train and calibrate an LLM-based grading system that evaluates AI outputs at scale.<br> This is a remote, project-based, individual-contributor role focused on analytical design and evaluation.<br> Skills &amp; Requirements 3+ years at McKinsey, BCG, Bain, Oliver Wyman, Roland Berger, Monitor Deloitte, EY-Parthenon, Kearney, or Strategy&amp; Strong structured problem-solving and hypothesis-driven thinking Ability to translate vague problems into clear analytical steps and deliverables High attention to logical consistency and output quality Independent, self-directed working style Clear written English (B2+) Compensation On this project, contributors can earn up to $60 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>