School Management jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Freelance Recruiter - No Experience NeededAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across Europe.<br> We specialize in providing high-touch recruitment solutions within the Customer Support Services sector, setting the gold standard for quality and service in the human capital industry.<br> Job Overview We are offering a unique opportunity to launch your career with our Freelance Recruiter - No Experience Needed position in Tunisia.<br> This remote role is designed for ambitious individuals looking to build a career in professional talent acquisition specifically within the thriving Customer Support Services industry, offering a perfect entry point into the world of English-speaking jobs.<br> Key Responsibilities Source top-tier talent for high-volume Customer Support Services roles through innovative outreach methods.<br> Conduct initial screenings to assess candidate suitability for diverse English-speaking jobs in the Tunisia.<br> Manage the end-to-end recruitment lifecycle for entry-level and mid-senior support roles.<br> Maintain a high-quality talent pipeline to meet the rapid hiring demands of our BPO clients.<br> Act as a primary advisor to candidates, providing guidance and professional support throughout their application process.<br> Update and manage candidate data in our internal systems with precision and confidentiality.<br> Collaborate with the broader Mercier Consultancy Group team to optimize recruitment strategies for the Customer Support industry.<br> What We Offer Work Remote within the Tunisia — enjoy the freedom of home-based professional development.<br> Flexible Schedule — manage your own time while sourcing for the best Jobs in Tunisia.<br> Be Your Own Boss — run your own recruitment desk as a freelance partner of Mercier Consultancy Group.<br> Fixed competitive consultancy fees per successful placement.<br> Comprehensive training provided for this Freelance Recruiter - No Experience Needed position in Tunisia.<br> Access to global company retreats and networking events.<br> And Much More.<br>.. Life in Tunisia Living and working in the Tunisia offers an unparalleled quality of life, defined by its progressive culture and efficient infrastructure.<br> As you engage in these English-speaking jobs, you will discover that the Tunisia is home to a welcoming, international community that balances productivity with personal well-being.<br> Whether you are enjoying the scenic canal-side cities or the innovative urban centers, the Tunisia provides a vibrant backdrop for your professional growth.<br> Beyond the professional landscape, the Tunisia is renowned for its excellent healthcare, world-class education, and diverse culinary experiences.<br> Choosing to build a career while based in the Tunisia allows you to enjoy a high standard of living in one of Europe's most stable and exciting economies.<br> Join the Mercier Consultancy Group team today and secure one of the most rewarding English-speaking jobs available in the country.<br> How to Apply Are you ready to start your journey as a recruiter with a premium consultancy firm?<br> We invite you to click the "Apply Now" button and submit your resume.<br> Join Mercier Consultancy Group and take the first step toward a successful career in the Customer Support Services sector today.<br> We look forward to reviewing your application.<br> Native or fluent English (spoken and written) is required for all candidate interactions.<br> Residency in the Tunisia is required for this specific remote role.<br> A strong desire to learn the intricacies of the Customer Support Services recruitment sector.<br> Excellent communication and interpersonal skills to engage with diverse professional profiles.<br> Highly self-motivated with the ability to manage your own schedule effectively.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Primary responsibilities</b></p><ul><li>You assist with various data related projects, including but not limited to: data clean-up, data auditing, and more</li><li>You monitor data flows of customers and prospects and identify, analyze and resolve issues</li><li>You are continuously working on further improving our data collection monitoring, data quality, and integrity</li><li>You perform audits of data quality</li><li>You know our data, database and data structure</li><li>You demonstrate detailed understanding of downstream data workflows and interdependencies</li><li>You work closely with our Marketing managers and Customer care, to understand customer behaviour or data issues</li><li>You help the privacy team to maintain GDPR compliance</li><li>You follow identified issues with technical teams</li><li>You collaborate on process improvement for their areas of responsibility to automate tasks and ensure greater accuracy</li><li>You document and maintain Data Operations Specialist procedures and guidelines</li></ul><p><b>Growth &amp; Career Opportunities</b></p><p>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in programming languages like SQL server, Snowflake (Python is a plus)</li><li>Excellent analytical and problem-solving skills</li><li>Fluent level in English is required</li><li>Attention to detail and a strong commitment to data accuracy and quality</li><li>Cross functional support (ad hoc) with Marketing and Telesales agents</li><li>Strong understanding of database and business needs</li><li>Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects and priorities</li><li>Good proficiency in writing &amp; speaking the English language</li><li>Motivated and energetic at completing tasks and learning new tasks</li><li>Ability to meet deadlines.</li><li>Knowledge of the reporting systems Looker is a plus</li><li>Direct mail or Marketing experience is a plus</li><li>Familiarity with cloud computing platforms like AWS (optional)</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients range from high-growth startups to established tech platforms across SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional agencies, we place you directly into high-impact roles where your work drives real outcomes.<br> About the company Our client is a premier engineering design services firm dedicated to helping high-tech organizations accelerate their product roadmaps.<br> By providing scalable expertise and precision-driven development, the team turns complex technical visions into market-ready realities.<br> They serve as a strategic partner for businesses looking to overcome engineering barriers and deliver revenue-generating features with quality and speed.<br> The team fosters a collaborative and empowered work environment where integrity and outside-the-box thinking are highly valued.<br> With a culture built on communication and accountability, the firm emphasizes a healthy work-life balance and provides flexible work options to ensure long-term employee satisfaction.<br> Beyond their technical excellence, they are deeply committed to community impact and outreach.<br> This is an ideal environment for passionate professionals who want to work on diverse, innovative projects while contributing to a supportive and mission-driven organization.<br> Job Type: Full-time (Independent Contractor) Job Summary As this company undergoes a rapid scale-up phase, we are looking for a high-velocity Technical Recruiter to bridge the gap between complex engineering needs and top-tier talent.<br> This is a critical role within an engineering services firm where speed, technical literacy, and persistence are the keys to success.<br> You will be responsible for navigating the high-tech landscape to identify, engage, and place specialized experts who help our clients accelerate their product roadmaps.<br> If you thrive in a fast-paced environment and have a "hunter" mentality for technical talent, this role offers the opportunity to be a cornerstone of our growth.<br> Key Responsibilities Deep-dive into technical requirements to understand specific tech stacks, tools, and environments for diverse engineering roles.<br> Drive high-volume sourcing and outreach, maintaining a KPI of at least 2 quality submissions per day.<br> Execute rapid-response recruitment, ensuring given roles are fulfilled within a 48-hour window.<br> Manage the full-cycle recruitment process within the ATS, from initial sourcing and screening to coordination and offer stages.<br> Conduct structured, competency-based interviews to assess technical proficiency and cultural alignment.<br> Execute aggressive outbound strategies including cold calling and LinkedIn outreach to engage passive candidates.<br> Collaborate closely with hiring managers and technical teams to ensure perfect alignment on candidate profiles.<br> Maintain meticulous documentation of interview outcomes and recruiter notes to ensure a seamless candidate experience.<br> ? Fully remote role with flexible working environment ? Work with high-growth international companies across tech sectors ? Clear progression path within a performance-driven team ? High ownership and autonomy in your day-to-day work 3 to 5 years of experience in Technical Recruiting, specifically within IT, software, or engineering domains.<br> Proven track record in a SaaS, Tech, or Consulting environment.<br> Mastery of outbound sourcing techniques, including cold calling and advanced LinkedIn search.<br> Professional fluency in English with excellent verbal and written communication skills.<br> Ability to work a strict 9-5 schedule in the EST timezone.<br> High proficiency with Microsoft Office Suite.<br> Strong organizational skills with the ability to manage multiple open requisitions simultaneously under tight deadlines.<br> Nice-to-Haves Proficiency in French (written and verbal).<br> Experience using Loxo as an ATS.<br> Direct experience in contract negotiation.<br> Background or familiarity with the Telecommunications sector.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >At Transcom, we are passionate about customer experience (CX). We are as dedicated to our clients as their own fans are. That's why the most iconic fashion brands and global e-commerce leaders trust us.</font></font></p> <p><font dir="auto" ><font dir="auto" >We are the driving force behind the platforms that are redefining online shopping and fashion tech. Today, we are looking for a dynamic, French-speaking Customer Advisor, a true brand ambassador, capable of guiding our customers through their shopping experience and resolving their requests with style, speed, and empathy.</font></font></p> <p> <br> </p> <strong><font dir="auto" ><font dir="auto" >What we offer you:&nbsp;&nbsp;</font></font></strong><br> <ul> <li><font dir="auto" ><font dir="auto" >International and inclusive environment: A setting where you will feel supported, encouraged and welcomed from day one.</font></font></li> <li><font dir="auto" ><font dir="auto" >Continuous development: Access to our internal learning platforms and external training.</font></font></li> <li><font dir="auto" ><font dir="auto" >Infinite growth opportunities: 90% of our managers started their careers as customer advisors.</font></font></li> <li><font dir="auto" ><font dir="auto" >Paid training: A 2-3 week training cycle to introduce you to the specifics of the job.</font></font></li> <li><font dir="auto" ><font dir="auto" >Comfort and well-being: Modern offices with relaxation areas for your breaks.</font></font></li> <li><font dir="auto" ><font dir="auto" >Flexibility and benefits: Flexible working hours, free taxi transport for shifts ending between 7:30 p.m. and 11:00 p.m., as well as various company benefits and discounts.</font></font><br> <br> </li> </ul> <strong><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor</font></font></strong> <br> <ul> <li><font dir="auto" ><font dir="auto" >As a Customer Advisor, you will be on the front line supporting our users and making a significant impact. In this role, you will:</font></font></li> <li><font dir="auto" ><font dir="auto" >Working for a leading global platform for second-hand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets.</font></font></li> <li><font dir="auto" ><font dir="auto" >To provide an exceptional customer experience by responding to requests quickly and accurately, primarily by telephone.</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to the success of the project by proposing improvements, sharing your knowledge and learning alongside your colleagues.</font></font></li> <li><font dir="auto" ><font dir="auto" >Working on a rotating schedule</font></font></li> </ul> <p> <br> </p> <p> <strong><font dir="auto" ><font dir="auto" >Search profile:</font></font></strong> </p> <p> </p> <ul> <li><font dir="auto" ><font dir="auto" >To succeed in this role, you will need:</font></font></li> <li><font dir="auto" ><font dir="auto" >Mastery of French: Level C1 or native language (written and oral).</font></font></li> <li><font dir="auto" ><font dir="auto" >My English proficiency: Minimum level B2 (written and oral).</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li> <li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font><br> <br> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Life at Transcom</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >At Transcom, our commitment is unwavering. To our customers, but also to each other. Every day, new people begin their journey with us. They take their current potential and transform it into future skills. They are valued for their hard work, teamwork, and mutual support. They become the driving force behind positive and lasting change within their teams and communities. It's simply our DNA at Transcom. Here, we are caring and we support one another. You are included, just as you are, from day one. And with the right mindset, there are no limits to what we can achieve together.</font></font></p> <p> <br> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >At Transcom, we are passionate about customer experience (CX). We are as dedicated to our customers as their fans are. That's why the most iconic fashion brands and global e-commerce leaders trust us. We are the driving force behind the platforms that are redefining online shopping and fashion tech. Today, we are looking for a dynamic, French-speaking Customer Advisor, a true brand ambassador, capable of guiding our customers through their shopping experience and resolving their requests with style, speed, and empathy.</font></font></p><p><font dir="auto" ><font dir="auto" >What we offer: An international and inclusive environment: A setting where you will feel supported, encouraged, and welcome from day one. Continuous development: Access to our internal learning platforms and external training programs. Endless growth opportunities: 90% of our managers started their careers as customer advisors. Paid training: A 2-3 week training program to introduce you to the specifics of the role. Comfort and well-being: Modern offices with relaxation areas for your breaks. Flexibility and benefits: Flexible working hours, free taxi service for shifts ending between 7:30 pm and 11:00 pm, as well as various company benefits and discounts.</font></font></p><p><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor. As a Customer Advisor, you will be on the front line supporting our users and making a real impact. In this role, you will: Work for a leading global platform for secondhand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets. Deliver an exceptional customer experience by responding to inquiries quickly and accurately, primarily by phone. Contribute to the project's success by suggesting improvements, sharing your knowledge, and learning alongside your colleagues. Work rotating shifts.</font></font></p><p><font dir="auto" ><font dir="auto" >Life at Transcom. At Transcom, our commitment is unwavering. To our customers, but also to each other. Every day, new people begin their journey with us. They take their current potential and transform it into future skills. They are valued for their hard work, teamwork, and mutual support. They become the driving force behind positive and lasting change within their teams and communities. It's simply our DNA at Transcom. Here, we care and support one another. You are included, just as you are, from day one. And with the right mindset, there are no limits to what we can achieve together.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Desired profile:</font></font></h2><p><font dir="auto" ><font dir="auto" >To succeed in this role, you will need:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Proficiency in French: Level C1 or native language (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >English proficiency: Minimum level B2 (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li><li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.</p><br><p>We are looking for interns who will join our team as:<b>Software Engineering Intern – Test Automation &amp; AI</b></p><br><p><i><b>FIS</b>is a global financial services technology company that provides software, data, and operational solutions to banks, asset managers, and capital markets institutions worldwide.</i></p><br><p><u><b><span>What You Will Be Doing:</span></b></u></p><br><p>• Develop and maintain automated test scripts using Playwright and modern testing frameworks</p><br><p>• Support the design and execution of functional, regression, integration, and end-to-end tests</p><br><p>• Collaborate with engineering teams to identify automation opportunities across the software lifecycle</p><br><p>• Analyze test results, troubleshoot issues, and document findings for stakeholders</p><br><p>• Apply AI-assisted tools to improve testing efficiency, code quality, and developer productivity</p><br><p>• Contribute to test framework enhancements, reusable components, and automation standards</p><br><p>• Assist in validating application performance, usability, and reliability</p><br><p>• Support CI/CD pipeline integration and automated quality checks</p><br><p>• Create technical documentation, test plans, and knowledge-sharing materials</p><br><p>• Participate in agile ceremonies and contribute ideas for continuous improvement</p><br><p><u><b><span>What you will bring :</span></b></u></p><br><p><span>• Currently pursuing a degree or equivalent skills-based education in Computer Science, Software Engineering, Information Technology, or a related field</span></p><br><p><span>• Knowledge of software development fundamentals and programming concepts</span></p><br><p><span>• Understanding JavaScript, TypeScript, Python, or a similar programming language</span></p><br><p><span>• Understanding of software testing principles, test design, and quality assurance practices</span></p><br><p><span>• Familiarity with Playwright or interest in modern browser automation technologies</span></p><br><p><span>• Knowledge of version control systems such as Git</span></p><br><p><span>• Strong analytical, problem-solving, and debugging skills</span></p><br><p><span>• Effective communication and collaboration skills with technical and non-technical stakeholders</span></p><br><p><span>• </span>High attention to detail and willingness to learn</p><br><p><span>• </span>Good communication skills</p><br><u><b><span>Preferred Qualifications</span></b></u><p><span>• Exposure to Playwright test automation frameworks and Page Object Model design patterns</span></p><br><p><span>• Familiarity with AI-assisted development tools and generative AI technologies</span></p><br><p><span>• Understanding of CI/CD pipelines and automated software delivery practices</span></p><br><p><span>• Knowledge of API testing and web technologies</span></p><br><p><span>• Understanding cloud platforms, containers, or DevOps concepts</span></p><br><p><u><b>What We Offer:</b></u></p><br><p><span>•Paid internship</span></p><br><p><span>•</span>Mentorship and structured on-the-job learning</p><br><p><span>•</span>Hybrid working model</p><br><p><span>•</span>Company benefits: Transportation, ...</p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Job Description<br><br><p>It’s&nbsp;not just about your career or job title…&nbsp;It’s&nbsp;about who you are and the impact you will make on the world. Because whether&nbsp;it’s&nbsp;for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow,&nbsp;you’re&nbsp;in good company.&nbsp;We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.&nbsp;</p><br><p><strong>Who are we?&nbsp;</strong>&nbsp;</p><br><p>Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on&nbsp;nearly four&nbsp;centuries of collective experience across Wabtec, GE Transportation, and&nbsp;Faiveley&nbsp;Transport, the company has grown to become One Wabtec, with unmatched digital&nbsp;expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.&nbsp;</p><br><p>Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more!&nbsp;</p><br><ul><li><p><strong>Key missions of the position: </strong></p><br></li></ul><p>Application Engineers act as the primary technical interface for customers, driving application engineering and new product introduction for railway brake systems. They provide reliable, cost-effective solutions to customer requirements, manage technical deliverables, and ensure customer satisfaction across all project stages.</p><br><p>The role also focuses on strong customer collaboration, supporting business growth, and driving continuous improvement in product performance, reliability, and cost</p><br><p><strong>Responsibilities</strong></p><br><p><strong>Main responsibilities:</strong></p><br><ul><li><p>Drive application engineering for legacy and ongoing brake system projects, including support for new business initiatives, customer engagements, contracts, RFQs, and engineering proposals with cost-effective solutions.</p><br></li><li><p>Own end-to-end customer deliverables with a First-Time-Right approach, ensuring On-Time Delivery (OTD), requirement traceability, and preparation of technical dossiers and CbC documents.</p><br></li><li><p>Act as the Single Point of Contact (SPOC) for customers, including RDSO, coordinating with internal teams and global stakeholders (SISCOs) for seamless communication and project execution.</p><br></li><li><p>Lead the development of cost-effective brake control systems for Metro, Indian Railways, and other applications, ensuring compliance with performance and customer requirements.</p><br></li><li><p>Prepare and manage complete engineering documentation including specifications, functional and validation requirements, FMECA, system manuals, and traceability matrices.</p><br></li><li><p>Perform hands-on design activities and develop engineering proposals using CATIA, AutoCAD tools, PLM and ERP (Oracle) systems</p><br></li><li><p>Develop and interpret pneumatic/electrical schematics, perform brake performance calculations, and support design validation through gate reviews and system-level testing.</p><br></li><li><p>Provide hands-on support for testing, installation, commissioning, and troubleshooting at field locations.</p><br></li><li><p>Support spare tenders and ensure effective implementation of engineering changes across the product lifecycle.</p><br></li><li><p>Lead key initiatives such as SCRI, VAVE, Design-to-Cost (DTC), localization, alternate sourcing, and product sustenance activities.</p><br></li><li><p>Collaborate with Product Managers and CFTs on TMC, project execution, and cost optimization, while driving cycle time reduction and operational efficiency.</p><br></li><li><p>Drive continuous improvement using Gemba insights, VAVE, SQA inputs, and field feedback to enhance product performance and reliability.</p><br></li><li><p>Lead reliability, warranty, and RAMS activities for legacy products through field investigations, MTBO analysis, training, and resolution of field issues.</p><br></li><li><p>Identify and resolve technical issues with a practical approach while supporting business growth through technical inputs and opportunity identification.</p><br></li></ul><p><strong>Our Commitment to&nbsp;Embrace&nbsp;Diversity:&nbsp;</strong>&nbsp;</p><br><p>Wabtec is a global company that&nbsp;invests&nbsp;not just in our products,&nbsp;but also&nbsp;our&nbsp;people&nbsp;by embracing diversity and inclusion. We care about our relationships with our employees&nbsp;and&nbsp;take pride in celebrating the variety of experiences,&nbsp;expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong&nbsp;and where diversity is welcomed and appreciated.&nbsp;&nbsp;&nbsp;&nbsp;</p><br><p>To&nbsp;fulfill that commitment,&nbsp;we rely on a culture of leadership, diversity,&nbsp;and inclusion.&nbsp;We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.&nbsp;&nbsp;</p><br><p>We believe in hiring talented people of varied backgrounds, experiences,&nbsp;and styles…&nbsp;People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender&nbsp;identity&nbsp;or expression, or protected Veteran status. If you have a disability or special need&nbsp;that requires&nbsp;accommodation, please let us know.&nbsp;</p><br><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br>&nbsp;</p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Junior Resource Planning Analyst, where you will ensure that our organization's resources are planned and used effectively to meet short and long-term goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Junior WFM Analyst! Be on the front line of efficiency for our team and deliver impactful work on a company level. In this role, you will bridge the gap between business demand and resource availability to ensure the right resources are in the right place, at the right time. In this role, you will: Manage forecasting, create schedules, and optimize resource allocation across teams; Analyze historical data and apply or develop predictive models to provide insights that support strategic decision-making; Work closely with various departments to ensure resource availability aligns closely with business needs and customer demand; Drive continuous improvement by proactively identifying gaps and optimizing schedules; Ensure administrative and operational excellence by maintaining accurate planning data and performance monitoring. What's in it for YOU! International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; Continuous development through our internal learning platforms and external training; Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; Modern and comfortable office and relaxing spaces to take a break; Flexible work schedule and life-work balance. To be successful in this role, the following is needed: Proficiency in English at a C1 level (written and spoken); Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered); Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued); Specific training: Solid knowledge of data analysis systems and statistics; High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory; Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results; Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs. Life at Transcom At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together. IMPORTANT: The CV uploaded must be in English.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in English at a C1 level (written and spoken)</li><li>Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered)</li><li>Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued)</li><li>Specific training: Solid knowledge of data analysis systems and statistics</li><li>High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory</li><li>Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results</li><li>Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs</li></ul><p></p></section>