School principal Jobs - Tunis Tunisia
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Tunisia - Tunis
<h2 class="h5">Job description</h2>
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<span><strong>Job Title: </strong>Goldstar Processing Support Agent – UK Market (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to: </strong>Contact Centre Supervisor</span> <br> <span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br> <ul> <li><span>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li> <li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li> <li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li> <li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li> <li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email. </span></li> <li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li> <li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production. </span></li> <li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify. </span></li> <li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc) </span></li> <li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</span></li> </ul> <br> <span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Perks of the Day Shift</u></strong></span></p><br> <ul> <li><span>Collaborate in real time with cross-functional and international teams.</span></li> <li><span>Enjoy a structured schedule aligned with business hours.</span></li> </ul> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span><strong>Attention to detail</strong> – strong accuracy, reading, comprehension and listening skills are critical</span></li> <li><span><strong>Problem solving skills</strong> - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li> <li><span><strong>Languages</strong> - Proficient written and oral (in English) is essential. </span></li> <li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential </span></li> <li><span><strong>Customer Service Focus</strong> - A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li> <li><span>A <strong>sense of urgency</strong> and the ability to work in a fast-paced and challenging work environment is essential</span></li> <li><span><strong>Excellent organization</strong> and <strong>time-management</strong> skills are also essential</span></li> <li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite</strong> of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li> </ul> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span> At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Employee Testimonial</u></strong></span></p><br> <p><span>“Working as a Marketing Coordinator at Pens.com has given me great exposure to international campaigns and cross-functional collaboration. It’s a dynamic role where I’ve been able to develop both my analytical and creative skills while growing within a supportive team.”</span><br><span>— Sirine K.</span></p><br> <br> <span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>
Tunisia - Tunis
<h2 class="h5">Job description</h2>
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<span><strong>Job Title: </strong>Goldstar Processing Support Agent - North America (Evening Shift)</span><br><span><strong>Location</strong>: Tunis, Tunisia</span><br><span><strong>Reporting to: </strong>Contact Centre Supervisor</span><br><p><span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span></p><br><p><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br><ul><li><span>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li><li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li><li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li><li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li><li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</span></li><li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li><li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</span></li><li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</span></li><li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</span></li><li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required.</span></li></ul><br><span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span><br><p><span><strong><u>Perks of the Evening Shift</u></strong></span></p><br><ul><li><span>Gain international business exposure and cross-functional experience.</span></li><li><span>Develop valuable communication, problem-solving, and customer service skills in a global environment.</span></li><li><span>Enjoy your mornings free for personal commitments, errands, or appointments.</span></li></ul><br><p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br><ul><li><span><strong>Attention to detail </strong>– strong accuracy, reading, comprehension and listening skills are critical</span></li><li><span><strong>Problem solving skills </strong>- The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li><li><span><strong>Languages </strong>- Excellent English level in written and oral is essential.</span></li><li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</span></li><li><span><strong>Customer Service Focus </strong>- A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li><li><span>A <strong>sense of urgency </strong>and the ability to work in a fast-paced and challenging work environment is essential</span></li><li><span><strong>Excellent organization </strong>and <strong>time-management </strong>skills are also essential</span></li><li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite </strong>of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li></ul><br><p><span><strong><u>What we Offer</u></strong></span></p><br><p><span>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br><ul><li><span>Transportation Support: Shuttle service for a stress-free commute</span></li><li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li><li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li><li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li><li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li></ul><br><p><span><strong><u>Our Hiring Process</u></strong></span></p><br><ul><li><span>Application Review</span></li><li><span>Phone screening (if your profile matches the role requirements)</span></li><li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li><li><span>Final decision</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First: </strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement: </strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented: </strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity: </strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric: </strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong><u>Equal Opportunity Employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br><p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br><p><span>We’re committed to helping shape a better, brighter future—together</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>
Tunisia - Tunis
<h2 class="h5">Job description</h2>
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<span><strong>Job Title: </strong>Goldstar Customer Support Agent – EU (Day Shift)</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to: </strong>Contact Centre Operations Supervisor</span> <br> <p><span><strong>Overview of Role:</strong></span></p><br> <p><span>The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams.</span></p><br> <p><span>This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br> <p><span><strong>Customer Support & Communication</strong></span></p><br> <ul> <li><span>Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner.</span></li> <li><span>Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution.</span></li> <li><span>Proactively communicate updates and manage customer expectations throughout the order process.</span></li> </ul> <p><span><strong>Pre-Order Support</strong></span></p><br> <ul> <li><span>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</span></li> <li><span>Support customers and sales teams with product selection, vision boards, and other sales tools.</span></li> <li><span>Handle inquiries related to compliance, packaging, rush requests, and special order requirements.</span></li> </ul> <p><span><strong>Post-Order Support</strong></span></p><br> <ul> <li><span>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</span></li> <li><span>Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities.</span></li> <li><span>Create redo orders, production requests, and factory back orders where required.</span></li> </ul> <p><span><strong>Issue Resolution & Escalation Management</strong></span></p><br> <ul> <li><span>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</span></li> <li><span>Process credit memos and coordinate corrective actions where necessary.</span></li> <li><span>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</span></li> </ul> <p><span><strong>Cross-Functional Collaboration</strong></span></p><br> <ul> <li><span>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</span></li> <li><span>Support internal teams with API inquiries, website registration, and system-related processes when needed.</span></li> </ul> <p><span><strong>Administration & Performance</strong></span></p><br> <ul> <li><span>Maintain accurate records of customer interactions, issues, and resolutions in internal systems.</span></li> <li><span>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</span></li> <li><span>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</span></li> </ul> <p><span><strong>Additional Duties</strong></span></p><br> <ul> <li><span>Comply with all company policies, procedures, and safety regulations.</span></li> <li><span>Maintain a clean and organized work environment.</span></li> <li><span>Support additional tasks and projects as required by management.</span></li> <li><span>Must be available to handle inbound and outbound communications (internal and external).</span></li> </ul> <br> <span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <p><span><strong>Experience</strong></span></p><br> <ul> <li><span>Previous experience in a customer service or sales role is essential.</span></li> <li><span>Experience in a B2B environment is an advantage.</span></li> <li><span>Experience in the promotional products industry is a plus but not required.</span></li> </ul> <p><span><strong>Skills & Competencies</strong></span></p><br> <ul> <li><span><strong>Languages </strong>– Native-level or near-native <strong>English </strong>language skills are required, particularly in <strong>spoken communication</strong>, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in <strong>English </strong>are also essential</span></li> <li><span>Strong customer service mindset with excellent communication and interpersonal skills.</span></li> <li><span>Strong problem-solving skills and ability to make decisions quickly under pressure.</span></li> <li><span>Excellent attention to detail and a high level of accuracy.</span></li> <li><span>Strong organizational and time management skills with the ability to prioritize effectively.</span></li> <li><span>Ability to work with urgency in a fast-paced and dynamic environment.</span></li> <li><span>Team player with the ability to collaborate cross-functionally.</span></li> <li><span>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <p><span><strong><u>Equal opportunity employer</u></strong></span></p><br> <p><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span></p><br> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <br><br> </div>
Wabtec
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Job Description<br><br><p><strong>Key missions of the position: </strong></p><br><ul><li>Responsible for driving & executing process engineering KPIs for paint shop SFU (Small factory unit)</li><li>Responsible for Production Capacity Enhancement to meet the customer demand.</li><li>Collaborate with Production team on day-to-day basis to assess & improve the existing processes.</li><li>Establishment of process for new products and process documents like process data sheet (PDS), operation data sheet (ODS), Assembly instructions sweet (AIS), PFMEA etc.,</li><li>New product Paint development for manufacturing production line should be established along with new process transfer, assembly and testing validation approval from Global process experts.</li></ul><p><strong>Responsibilities</strong></p><br><ul><li>Execution of process engineering deliverables along with manufacturing team.</li><li>Responsible for continuously improving the painting process in<ul><li>Selection of paint.</li><li>Surface preparation processes (Shot blasting, Grit blasting)</li><li>Painting pre preparation process.</li><li>Painting.</li><li>Inspection /Validation of the painting</li><li>Post Painting process (Flash off + Curing)</li><li>Jigging & Fixturing for the parts.</li><li>Masking of parts.</li><li>Paint mixing & Preparation processes.</li></ul></li><li>Thorough knowledge on the painting standards.</li><li>Qualification of the special process transfer (PCR Process</li><li>Establishment of new facility equipment’s and handover to production.</li><li>To respond the QRQC issues in SFU.</li><li>Improve the capacity of the painting process through continual improvements</li><li>Budgetary Control for Capital Investment for project and existing products.</li><li>Preparing of Return on Investment (ROI) for each capital investments to make justification to Top Management.</li><li>Preparation of Make/Buy with sourcing team for new projects and existing products.</li><li>Preparation of Paint shop VSM & layout and lead a lean culture.</li><li>Preparation of PFMEA and Process flow diagram for new products</li><li>As a project core team member (CTM), you will work seamlessly with other CTM's from various functions assigned to the project under the leadership of your project manager.</li><li>Sustain of IMS & IRIS system in Painting SFU</li><li>You must demonstrate agility such that the Projects are executed in a manner that will ensure repeat orders from the same Customer.</li><li>Special process owner for handling painting processes.</li><li>The Process owner has the authority to instruct and make decisions independent from production.</li></ul><p>The area of responsibility includes:</p><br><ul><li>Requirement review and feasibility confirmation during tender phases.</li><li>Design review (when applicable).</li><li>Material specification.</li><li>Validation of:<ul><li>The Wabtec site local guidelines, specifications, procedures, and work instructions.</li><li>Qualification of the personnel involved in the special process</li><li>Qualification of the special process.</li><li>Qualification of the special process transfer (PCR Process).</li></ul></li><li>Evaluation (risk assessment) of PCR/ECR involving the special process.</li><li>Evaluation (risk assessment) of concessions involving the special process.</li><li>Production planning and start up, especially for new products.</li><li>Process and product audits</li><li>Nonconformities and corrective actions</li><li>Identification and traceability</li><li>Quality records</li><li>Knowledge management</li><li>The Special Process Owner supports production transfer when special processes are impacted.</li><li>The Special Process Owner can support other production sites with his expertise.</li></ul><p>People Management: YES ¨ NO ¨</p><br><p>If People Management, how many employees are managed?</p><br><p>Numbers of people :0</p><br><p>Budget Management: YES¨NO ¨ </p><br><p><strong>Required Candidate Profile</strong></p><br><p><strong>Education/Training</strong></p><br><ul><li><em>What education and education level are necessary for the position?</em></li></ul><p> Engineering Graduates</p><br><p> PG diploma Paint & coating technology or chemical Engg</p><br><p><strong>Professional</strong><strong> Experience</strong></p><br><ul><li>How many years of professional experience in a specific professional area are required for the position?</li></ul><p>Minimum of 10-12 years’ experience</p><br><p><strong>Key Competences (Transversal/Professional)</strong></p><br><p><strong>Competence</strong></p><br><p><strong>Level</strong></p><br><p>Oral/ written communication</p><br><p>High</p><br><p>Teamwork / Collaboration</p><br><p>High</p><br><p>Professional work ethics</p><br><p>High</p><br><p><strong>Languages</strong></p><br><p>Tamil, English, Hindi (Preferable)</p><br><p><strong>Other Specifications</strong></p><br><p>Team Player,</p><br><p>Self-driven & Self Motivated.</p><br><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
Baxter
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>This is where </b>your work makes a difference.</p><br><br><br><p>At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.</p><br><br><br><p>Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.</p><br><br><br><p>Here, you will find more than just a job—you will find purpose and pride. </p><br><br><br><br><p><span><b>Location Requirement – Malta</b><br>This position is based in <b>Malta</b>. Applications are only being considered from candidates who are willing and able to relocate to Malta for this opportunity.<br>Full time on permanent basis. Shift based.</span></p><br><br><p><span>The Production Technician will be required to work on a shift basis while carrying out preventative and predictive maintenance to ensure maximum equipment availability and deal with machine breakdowns and any necessary equipment upgrades.<br>We are looking for a skilled Production Technician to join our team. The Production Technician is responsible for operating and maintaining production machinery, ensuring that manufacturing procedures are carried out accurately, and maintaining a safe and clean working environment.</span></p><br><br><p><br><span><b>Responsibilities</b></span></p><br><br><ul><li><p><span>Perform the necessary maintenance activities on assigned equipment. Maintenance can be related to breakdown maintenance and preventive maintenance. Both activities must be performed by following Baxter's Global Procedures, as well as Baxter Malta's Local Procedures.</span></p><br><br></li><li><p><span>Support the Engineering team in the installation and validation of new processes within the plant, process improvements, MIPs, SNCs, and NPDs.</span></p><br><br></li><li><p><span>Adhere to all environmental, health and safety SOPs, equipment requirements, policies, and procedures, including any process-specific requirements.</span></p><br><br></li><li><p><span>Support plant-wide strategic plan programs and activities as instructed by the area Maintenance Manager.</span></p><br><br></li></ul><p><br><span><b>Qualifications</b></span></p><br><br><ul><li><p><span>Electrical qualification.</span></p><br><br></li><li><p><span>Proven work experience as a Production Technician or in a similar role.</span></p><br><br></li><li><p><span>Experience with industrial manufacturing equipment.</span></p><br><br></li><li><p><span>Understanding of safety regulations and procedures.</span></p><br><br></li><li><p><span>Good physical condition and stamina.</span></p><br><br></li><li><p><span>Technical knowledge and ability to read blueprints, manuals, and drawings.</span></p><br><br></li><li><p><span>Excellent troubleshooting skills.</span></p><br><br></li><li><p><span>Strong attention to detail and accuracy in work.</span></p><br><br></li></ul><p><br><span>We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is €20,800.00 annually. Your initial pay could be at the minimum or higher based on skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentives. For questions about compensation, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.</span></p><br><br><br><br><br><p><b>Equal Employment Opportunity</b></p><br><br><br><p>Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><br><br><br><br><p><b>Reasonable Accommodations</b><br>Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.</p><br><br><br><br><p><b>Recruitment Fraud Notice</b><br><span>Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.</span></p><br><br><br> </div>
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.</strong></p><br><p><u>Candidates may live in the following cities:</u></p><br><ul><li>Nashville, TN</li></ul><p>The Field Reimbursement Manager (FRM) acts as an alternative in-office resource that is available to address HCP questions about patient access. The FRM calls directly on HCP offices in their assigned, specific geography to answer questions about patient access & reimbursement in support of the AbbVie products. The FRM provides expertise on coverage and common access and reimbursement challenges affecting AbbVie products. The FRM responsibilities include educating on the access and reimbursement support tools available from AbbVie, advising HCPs on patient prescription status and program eligibility, and educating HCP offices on payer processes and procedures.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Educate HCPs on patient support programs, including access and reimbursement support tools and services</li><li>Educate on product-specific acquisition and access options such as specialty pharmacy networks and specialty distribution</li><li>Educate on resources available to address access issues</li><li>Provide local expertise regarding national/regional payor policies to educate providers on payer issues, coding changes, and appropriate claims submission processes</li><li>Liaise with AbbVie’s Access and Reimbursement support center to update HCPs on Rx status and program eligibility</li><li>Report back payer trends related for approved products to Patient Services and MHC account management teams </li><li>Establish and maintain relationships with appropriate providers within territory</li><li>Remain current on key managed care, reimbursement, and policy activities</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>3+ years of experience in specific therapeutic area with experience in Managed Health Care, Payer Account Management, and/or Access and Reimbursement and excellent territory and account management skills.</li><li>Extensive experience educating others on payer processes, requirement for coverage, and other access related situations for specialty medicines.</li><li>Strong track record of leadership within current role. Strong understanding and ability to communicate technical elements of coding and billing requirements at the National and Regional level across all settings of care.</li><li>Comprehensive understanding of Parts A, B, C and D or Medicare and associated reimbursement dynamics.</li><li>Strong understanding of drug acquisition and dispensing in the specific therapeutic area space (Specialty Pharmacies, Specialty Distributors and white-bagging, etc.)</li><li>Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services.</li><li>Strong understanding of access and reimbursement support service centers and how to effectively interact in a compliant fashion.</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job Title: </strong>Graphic Designer (Day Shift) - Hybrid <br> <strong>Location</strong>: Tunis,Tunisia <br> <strong>Reporting to: </strong>Graphic Designer Manager <br> <p><strong>Overview of Role:</strong></p><br> <p>To produce customers’ Logos on National Pen’s products to meet customer expectations.</p><br> <p>Work as a team member to ensure turnaround, quality & outputgoals.</p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li>Produce high-quality digitaland/or print work,including but not limited to web banners, email campaigns, social media graphics, product catalogs, and flyers.</li> <li>Ensure all graphics adhere to brandstandards, are visually appealing, and are optimized for their intended output format.</li> <li>Manage production schedules and work collaboratively with cross-functional teamsto ensure all production work is delivered on time and to the highest quality.</li> <li>Utilize design software, such as AdobeCreative Suite with an emphasis on Photoshop and Illustrator, to create and edit graphics.</li> <li>Be comfortable usingFigma to sharemockups with cross-functional stakeholders for approval.</li> <li>Troubleshoot production issuesand provide technical support as needed.</li> <li>Maintain a comprehensive understanding of the latestdesign trends, tools,and technologies.</li> <li>Support the brand's marketing and advertising initiatives as needed.</li> </ul> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li>Bachelor's degree in graphic design,visual arts, or a relatedfield.</li> <li>At least 3 years ofexperience in graphic design or printand/or digital production work.</li> <li>Strong technical skills with design software, such as Adobe Creative Suite.</li> <li>Excellent attention to detail and a strong sense of design aesthetics.</li> <li>Ability to managemultiple projects andwork collaboratively with cross-functional teams.</li> <li>Strong communication skills and abilityto work in a fast-paced environment.</li> <li>Experience working in the promotional products industry is a plus.</li> <li>Fluent LevelIn English</li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p>At Pens.com, we are guidedby a set of corevalues that defineour culture and approach to hiring:</p><br> <p><span><strong>Customers-First:</strong></span></p><br> <br> <br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously striveto enhance ourbusiness and adaptto changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:</strong></span></p><br> <p><span>Weset clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is ondriving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:</strong></span></p><br> <p><span>Weprioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> We are an equalopportunity employer and value diversity at our company. We do not discriminate on the basisof race, religion, color, national origin,sex, gender, gender expression, sexualorientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and toreceive other benefits and privileges of employment. Pleasecontact us to request accommodation - no applicant willbe penalized as a resultof such a request. <br> <p><strong>About Pens.com</strong></p><br> <p>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 yearsof experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than10 facilities acrossNorth America, Europe, Africa, and Asia.</p><br> <p>To learn more, visit:<span>www.PENS.com</span></p><br> <p>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</p><br> <br> <p>#LI-JB1 #LI-Hybrid</p><br><br> </div>
HP - United Arab Emirates
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Operatore di Supporto Tecnico (Italian Technical Support Representative)<br><p><b>Description -</b></p><br><br><p><span><b>Chi siamo?</b> </span></p><br><br><p><span>HP crea nuove opportunità affinché la tecnologia abbia un impatto significativo sulle persone, sulle aziende, sui governi e sulla società. HP è una delle principali aziende tecnologiche a livello globale classificata al 10° posto nella lista Fortune 500 del 2012, offre un portafoglio completo che comprende stampa, personal computing, software, servizi e infrastrutture IT, servendo oltre 1 miliardo di clienti in più di 170 Paesi distribuiti su sei continenti. </span></p><br><br><p><span>HP progetta, sviluppa e fornisce soluzioni tecnologiche che generano valore per il business, creano valore sociale e migliorano la vita dei propri clienti. In HP sappiamo che le nostre persone e i nostri valori sono gli elementi più importanti del nostro successo. Per questo vogliamo che tu aggiunga la tua voce e la tua creatività alla nostra missione. Scopri di più su HP. </span></p><br><br><br><p><span><b>Riepilogo del ruolo</b> </span></p><br><br><p><span>Questa posizione è responsabile della risoluzione di problemi tecnici di media e alta complessità, fornendo risposte complete riguardo a servizi e prodotti e offrendo assistenza proattiva ai clienti nell'ambito dei team Commercial. </span></p><br><br><p><span>Il ruolo collabora con diversi team per garantire il successo dei progetti, mantiene solide relazioni con i clienti, propone miglioramenti e coordina le attività del dipartimento, favorendo al contempo relazioni positive all'interno dell'organizzazione. La posizione richiede autonomia operativa e l'applicazione di procedure consolidate per affrontare le problematiche dei clienti con un livello moderato di giudizio professionale. </span></p><br><br><br><p><span><b>Responsabilità</b> </span></p><br><br><ul><li><span>Opera in autonomia, seguendo protocolli consolidati per affrontare le problematiche dei clienti, applicando un livello moderato di giudizio professionale a supporto dei processi definiti. </span></li></ul><ul><li><span>Risolve problematiche tecniche di media e alta complessità relative sia all'hardware sia al software, attraverso le interazioni con i clienti e i sistemi di notifica proattiva. </span></li></ul><ul><li><span>Fornisce risposte complete su servizi, prodotti, aspetti tecnici e relazioni con i clienti, inclusi funzionalità, specifiche e riparazioni di prodotti, componenti e opzioni sia attuali sia obsoleti, nel rispetto dei diritti contrattuali del cliente, quali garanzie, accordi enterprise e supporto mission-critical. </span></li></ul><ul><li><span>Supporta i clienti in modo proattivo per mitigare o prevenire l'insorgenza di problemi e partecipa a iniziative di miglioramento dei processi e della qualità. </span></li></ul><ul><li><span>Collabora efficacemente con clienti, sviluppatori, specialisti QA e manager per garantire il raggiungimento degli obiettivi di progetto. </span></li></ul><ul><li><span>Stabilisce e mantiene relazioni di fiducia all'interno degli account cliente con utenti tecnici di diversi livelli. </span></li></ul><ul><li><span>Applica una conoscenza approfondita per risolvere problematiche complesse e raccomandare miglioramenti attraverso approcci creativi ed efficaci. </span></li></ul><ul><li><span>Coordina le attività del dipartimento, supporta e forma il team e funge da punto di escalation per le problematiche dell'area di competenza. </span></li></ul><ul><li><span>Identifica opportunità di miglioramento, formula raccomandazioni e garantisce adeguati controlli aziendali tramite attività di revisione, analisi e verifica. </span></li></ul><ul><li><span>Coordina le attività funzionali del dipartimento, collabora con diverse funzioni aziendali, monitora l'esecuzione dei processi e promuove relazioni lavorative positive con colleghi e management. </span></li></ul><br><p><span><b>Formazione ed esperienza raccomandate</b> </span></p><br><br><ul><li><span>Diploma di scuola secondaria superiore (o equivalente GED) oppure esperienza lavorativa equivalente o competenze dimostrate. </span></li></ul><ul><li><span>Generalmente almeno 2 anni di esperienza professionale in ambiti correlati, preferibilmente nel supporto remoto, supporto telefonico, tecnologie e ambienti clienti o settori affini. </span></li></ul><br><p><span><b>Certificazioni preferenziali</b> </span></p><br><br><p><span>Nessuna certificazione specifica richiesta. </span></p><br><br><br><p><span><b>Conoscenze e competenze</b> </span></p><br><br><ul><li><span>Ottima conoscenza della lingua italiana </span></li></ul><ul><li><span>Buona conoscenza della lingua inglese </span></li></ul><ul><li><span>Metodologie Agile </span></li></ul><ul><li><span>Automazione </span></li></ul><ul><li><span>Hardware informatico </span></li></ul><ul><li><span>Informatica (Computer Science) </span></li></ul><ul><li><span>Conoscenza delle tecnologie di stampa </span></li></ul><ul><li><span>Supporto desktop </span></li></ul><ul><li><span>Help Desk Support </span></li></ul><ul><li><span>ITIL (Information Technology Infrastructure Library) </span></li></ul><ul><li><span>Gestione e monitoraggio degli incidenti (Issue Tracking) </span></li></ul><ul><li><span>Microsoft Office 365 </span></li></ul><ul><li><span>Microsoft Windows 11 </span></li></ul><ul><li><span>Sistemi operativi </span></li></ul><ul><li><span>Dispositivi periferici </span></li></ul><ul><li><span>Supporto tecnico </span></li></ul><br><p><span><b>Competenze trasversali</b> </span></p><br><br><ul><li><span>Comunicazione efficace </span></li></ul><ul><li><span>Orientamento ai risultati </span></li></ul><ul><li><span>Capacità di apprendimento e adattabilità (Learning Agility) </span></li></ul><ul><li><span>Competenze digitali </span></li></ul><ul><li><span>Orientamento al cliente </span></li></ul><br><p><span><b>Impatto e ambito di responsabilità</b> </span></p><br><br><ul><li><span>Contribuisce ai risultati del dipartimento e guida e/o fornisce competenze specialistiche ai team di progetto funzionali, potendo partecipare anche a iniziative interfunzionali. </span></li></ul><br><p><span><b>Complessità del ruolo</b> </span></p><br><br><ul><li><span>Lavora su incarichi di natura complessa che richiedono iniziativa personale e conoscenze tecniche/specialistiche per risolvere problemi e/o sviluppare soluzioni raccomandate. </span></li></ul><br><p><span><b>Clausola di esclusione della responsabilità</b> </span></p><br><br><p><span>Questa descrizione del lavoro illustra la natura generale e il livello delle attività svolte in questo ruolo. Non intende rappresentare un elenco esaustivo di tutte le mansioni, competenze, responsabilità o conoscenze richieste. Tali elementi possono essere soggetti a modifiche e ulteriori attività possono essere assegnate dal management in base alle esigenze organizzative.</span></p><br><br><p><i>Please note, this is a general listing and may not have an immediate opening. We will contact candidates who best meet the job requirements as such openings arise</i>.</p><br><br><br><p><b>Job -</b></p><br><br>Services<br><p><b>Schedule -</b></p><br><br>Full time<br><p><b>Shift -</b></p><br><br>No shift premium (Tunisia)<br><p><b>Travel -</b></p><br><br><br><p><b>Relocation -</b></p><br><br><p><b><span><span><span><span><span>Equal Opportunity Employer (EEO)</span></span></span></span></span> - </b></p><br><br><br><p>HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).</p><br><br><br><p>Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.</p><br><br><br><p>For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"</p><br><br><br><br><br> </div>
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job Title: </strong>Goldstar Processing Support Agent FR (Day Shift) <br> <strong>Location</strong>: Tunis, Tunisia <br> <strong>Reporting to: </strong>Contact Centre Supervisor <br> <strong>Overview of Role:</strong><br> The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.<br><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong> <br> <p><strong><u>Primary responsibilities</u></strong><br> </p><br> <ul> <li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li> <li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li> <li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li> <li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li> <li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email. </li> <li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li> <li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production. </li> <li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify. </li> <li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc) </li> <li>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required</li> </ul> <br> <strong><u>Growth & Career Opportunities</u></strong><br> At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. <br> <p><strong><u>Perks of the Day (Hybrid) Shift</u></strong></p><br> <ul> <li>Collaborate in real time with cross-functional and international teams.</li> <li>Enjoy a structured schedule aligned with business hours.</li> </ul> <br> <p><strong><u>Requirements & Qualifications</u></strong></p><br> <ul> <li><strong>Attention to detail</strong> – strong accuracy, reading, comprehension and listening skills are critical</li> <li><strong>Problem solving skills</strong> - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li> <li><strong>Languages</strong> - Proficient written and oral in French is essential. </li> <li><strong>Strong communicator</strong> – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential </li> <li><strong>Customer Service Focus</strong> – A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</li> <li><strong>A sense of urgency</strong> and the ability to work in a fast-paced and challenging work environment is essential</li> <li><strong>Excellent organization</strong> and <strong>time-management</strong> skills are also essential</li> <li><strong>Computer literate</strong>, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite</strong> of products. Experience using the Matrix/GOPA entry app is an advantage.</li> </ul> <br> <p><strong><u>Our Hiring Process</u></strong></p><br> <ul> <li>Application Review</li> <li>Phone screening (if your profile matches the role requirements)</li> <li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li> <li>Final decision</li> </ul> <br> <p><strong><u>Our values</u></strong></p><br> <p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><br> <p><strong>Customers-First: </strong></p><br> <p>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</p><br> <p><strong>Continuous Improvement: </strong></p><br> <p>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</p><br> <p><strong>Goal-Oriented: </strong></p><br> <p>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</p><br> <p><strong>Integrity: </strong></p><br> <p>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</p><br> <p><strong>People-Centric: </strong></p><br> <p>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p><br> <br> <p><strong>Equal Opportunity Employer</strong></p><br> <p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</p><br> <br> <p><strong>About Goldstar</strong><br> Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</p><br> <p>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</p><br> <p>We’re committed to helping shape a better, brighter future—together</p><br> <br> <p>#LI-AA1 #LI-Onsite</p><br><br> </div>
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>What we are looking for</strong></span></span></p><br><p><span><span>We’re looking for a <strong>strategic,hands-on logistics leader</strong> who thrives in <strong>complex humanitarian environments</strong> and knows how to turn supply-chain challenges into practical solutions. You’ll bring <strong>strong experience across procurement, supply chain, fleet, assets, warehousing and compliance</strong>, combined with the <strong>leadership skills</strong> to build capable teams, strengthen systems and drive accountability across multiple locations. </span></span></p><br><p><span><span>If you’re analytical, collaborative, adaptable and solutions-focused, with a track record of delivering under pressure and the confidence to influence both operational and programme decisions, we would love to hear from you.</span></span></p><br><p><span><span><strong>Applicants must be legally eligible to work in either Libya or Tunisia, we are unable to provide work permits or visa sponsorships for this position.</strong></span></span></p><br><p><span><span><strong>What you will do</strong></span></span></p><br><p><span><span>Oversee procurement and logistics management in line with NRC standards, policies and donor requirements, while supporting programme/project implementation and strengthening logistics capacity across NRC Libya.</span></span></p><br><p><span><span>Key responsibilities: </span></span></p><br><ul><li><p><span><span>Lead and manage the logistics team, setting clear goals aligned to country strategy and priorities, provide training and support to staff and line managers with logistics responsibilities, while strengthening capacity across country offices.</span></span></p><br></li><li><p><span><span>Lead market analysis and contribute to programme/project design, budgets, procurement plans, transport costs and donor requirements.</span></span></p><br></li><li><p><span><span>Manage procurement processes (including project and country procurement plans), direct deliveries and stock, fleet, assets and insurance, with regular review of supplies delivery. </span></span></p><br></li><li><p><span><span>Strengthen compliance, anti-corruption controls and risk management through spot checks, asset and fuel verification, procurement reviews, audit follow-up and remote-management controls.</span></span></p><br></li><li><p><span><span>Maintain effective logistics filing, reporting and data systems, including implementation of the Warehouse Management System (WMS), Tender Management System (TMS) and other supply-chain business systems.</span></span></p><br></li><li><p><span><span>Support emergency preparedness and response, area-level partnerships and other logistics priorities as delegated by management.</span></span></p><br></li><li><p><span><span>Ensure country logistics systems, procedures and operations comply with the NRC Logistics Handbook, NRC policies and donor requirements.</span></span></p><br></li></ul><p><span><span><strong>What you will bring </strong></span></span></p><br><ul><li><p><span><span>3–5 years of senior logistics experience (Coordinator, Advisor or Manager) in a humanitarian/recovery context.</span></span></p><br></li><li><p><span><span>Experience in data collection, analysis and report writing, including market analysis.</span></span></p><br></li><li><p><span><span>Knowledge of leadership skills and ability to manage competing priorities and deadlines.</span></span></p><br></li><li><p><span><span>Strong analytical, systematic, collaborative, innovative and adaptable approach.</span></span></p><br></li><li><p><span><span>Fluency in written and spoken English.</span></span></p><br></li></ul><p><span><span><strong>Context-Specific Skills & Experience</strong></span></span></p><br><ul><li><p><span><span>Arabic language skills are an advantage.</span></span></p><br></li><li><p><span><span>Experience with start-up, exit or similar operations.</span></span></p><br></li><li><p><span><span>Experience with donor rules and compliance, particularly KfW.</span></span></p><br></li><li><p><span><span>Suppy-chain business management systems.</span></span></p><br></li><li><p><span><span>Remote management.</span></span></p><br></li></ul><p><span><span>Please download </span></span><span><span>the detailed job description</span></span><span><span> to learn more about the position.</span></span></p><br><p><span><span><strong>What we offer</strong></span></span></p><br><ul><li><p><span><span>Duty station: Tunis, Tunisia or Tripoli Libya</span></span></p><br></li><li><p><span><span>Contract & Duration: Permanent residential contract, subject to funding</span></span></p><br></li><li><p><span><span>Travel: Up to 25% </span></span></p><br></li><li><p><span><span>Salary/benefits: Grade 9 on NRC's grading structure. </span></span></p><br></li><li><p><span><span>NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.</span></span></p><br></li><li><p><span><span>We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.</span></span></p><br></li></ul><p><span><span>Find out more about the benefits of working for NRC</span></span></p><br><p><span><span>Important information about the application process</span></span></p><br><ul><li><p><span><span>We invite applications from qualified candidates matching the profile. <strong>Applicants must be legally eligible to work in either Libya or Tunisia, we are unable to provide work permits or visa sponsorships for this position.</strong></span></span></p><br></li><li><p><span><span>Please ensure you attach copies of your academic and professional certificates. </span></span></p><br></li><li><p><span><span>To apply as an internal candidate, log in with your official email address or click on Opportunity Marketplace.</span></span></p><br></li><li><p><span><span>When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.</span></span></p><br></li><li><p><span><span>Submit your application and CV in English, taking care to attach your latest CV and cover letter.</span></span></p><br></li><li><p><span><span>Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.</span></span></p><br></li><li><p><span><span>Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.</span></span></p><br></li></ul><p><span><span><strong>Why NRC?</strong></span></span></p><br><p><span><span>The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.</span></span></p><br><p><span><span>Watch this short video</span></span><span><span> to see NRC in action.</span></span></p><br><p><span><span>We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:</span></span></p><br><ul><li><p><span><span>do demanding and professional work, often in challenging contexts</span></span></p><br></li><li><p><span><span>join a work culture that empowers every employee to share ideas and take responsibility</span></span></p><br></li><li><p><span><span>be part of a welcoming and supportive community committed to human dignity</span></span></p><br></li></ul><p><span><span>Learn more about NRC</span></span></p><br><p><span><span>Learn more about NRC Libya</span></span></p><br><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. <br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. <br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. <br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to: <br> • treat everyone with respect and dignity <br> • contribute to building a safe environment for all <br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) <br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>
Pens.com
Tunisia - Tunis
<p>Job Title: Goldstar Processing Support Agent UK Market (Day Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required</li></ul><p>Growth & Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Day Shift</p><ul><li>Collaborate in real time with cross-functional and international teams.</li><li>Enjoy a structured schedule aligned with business hours.</li></ul><p>Requirements & Qualifications</p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul><p>Our values</p><p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>
Confidential
Tunisia - Tunis
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Title: </b>Goldstar Customer Support Agent EU (Day Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Customer Support & Communication Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner. Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution. Proactively communicate updates and manage customer expectations throughout the order process. Pre-Order Support Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives. Support customers and sales teams with product selection, vision boards, and other sales tools. Handle inquiries related to compliance, packaging, rush requests, and special order requirements. Post-Order Support Provide order updates, tracking information, and support for out-of-stock alternatives or order changes. Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities. Create redo orders, production requests, and factory back orders where required. Issue Resolution & Escalation Management Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently. Process credit memos and coordinate corrective actions where necessary. Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution. Cross-Functional Collaboration Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction. Support internal teams with API inquiries, website registration, and system-related processes when needed. Administration & Performance Maintain accurate records of customer interactions, issues, and resolutions in internal systems. Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met. Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS). Additional Duties Comply with all company policies, procedures, and safety regulations. Maintain a clean and organized work environment. Support additional tasks and projects as required by management. Must be available to handle inbound and outbound communications (internal and external). Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications Experience Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required. Skills & Competencies Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skills and ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organizational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team player with the ability to collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our Hiring Process Application Review Phone screening (if your profile matches the role requirements) One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour) Final decision Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required.</p><p><strong>Skills & Competencies</strong> Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skills and ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organizational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team player with the ability to collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</p><p></p></section>
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: </strong></span><span>Credit Collection – English Speaker</span> <br> <span><strong>Location: Tunis, Tunisia</strong></span> <br> <span><strong>Report to: </strong></span><span>Credit and Collections Supervisor</span> <br> <p><span><strong><u>Overview:</u></strong></span><br><span>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. </span></p><br> <p><span><strong>Ready to join us? Apply now and become part of a team that values creativity,</strong></span></p><br> <p><span><strong>collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span></p><br> <ul> <li><span>Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved.</span></li> <li><span>Ensure daily targets and deadlines are reached i.e. number of call activities logged etc.</span></li> <li><span>Daily customer calling using automated telephone-dialing system.</span></li> <li><span>Document customer comments re: payment date / disputes etc.</span></li> <li><span>Ensure requested paperwork / documentation is forwarded to customers.</span></li> <li><span>Assist cash application team to ensure payments are processed onto correct customer account.</span></li> <li><span>Report issues to line manager to resolve problem accounts.</span></li> </ul> <br> <p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br> <p><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span></p><br> <br> <p><span><strong><u>Competency Profile KPI’s:</u></strong></span></p><br> <ul> <li><span>Analytical Percentage of accounts collected on time.</span></li> <li><span>Problem solving Number of activities logged.</span></li> <li><span>Results Focus Speed by which queries are resolved.</span></li> <li><span>Customer Focus Collect and enter quality dispute information.</span></li> <li><span>Communication skills</span></li> <li><span>Ability to work on own initiative.</span></li> <li><span>Flexibility</span></li> <li><span>Organized</span></li> </ul> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span>Proven experience as a Collection Specialist or similar role +1 year</span></li> <li><span>Knowledge of billing procedures and collection techniques</span></li> <li><span>Familiarity with laws related to debt collection.</span></li> <li><span>Working knowledge of MS Office and databases</span></li> <li><span>Comfortable working with targets</span></li> <li><span>Patience and ability to manage stress.</span></li> <li><span>Excellent communication skills (written and oral) in English</span></li> <li><span>Skilled in negotiation</span></li> <li><span>Problem-solving skills</span></li> </ul> <p><span>THE ABOVE DESCRIPTION COVERS THE MOST SIGNIFICANT DUTIES PERFORMED BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED. THE INCLUSION OF WHICH WOULD BE IN CONFORMITY WITH THE FACTOR DEGREES ASSIGNED TO THIS JOB.</span></p><br> <br> <p><span><strong><u>What we Offer</u></strong></span><br><span> At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br> <ul> <li><span>Transportation Support: Shuttle service for a stress-free commute</span></li> <li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li> <li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li> <li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li> <li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities across North America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br> <p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br> <br> <p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Africa Sales Country Partner Business Manager</p><br><br><br><br>This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.<br><br><p><b>Who We Are:</b></p><br><br><p>Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p><br><br><br><br><p><b>Job Description:</b></p><br><br><br><p><b><i>Job Family Definition:</i></b></p><br><br><p>Serves as a trusted adviser to the Partner and develops a mutually beneficial relationship in alignment with HPE business priorities. Drives end-to-end revenue, HPE profitability, and pipeline through joint business plans and data-driven sales efforts. Articulates both HPE global and local business strategies to effectively “sell with”, “sell to”, and “sell through” the Partner, creating a scalable selling ecosystem. Develops knowledge of Partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology to differentiate HPE from competitors. Coordinates and executes HPE activities with the Partner, leveraging HPE specialists when needed. Aligns field sales to drive increased value to HPE for pipeline and revenue/profit growth while leveraging the collective strength of the partner ecosystem. Leads HPE strategy, programs, and systems with and on behalf of the Partner to assure accelerated financial outcomes and build partner loyalty to HPE. These jobs focus on selling to customers through the Partner as an extension of HPE's salesforce, typically through work that occurs outside HPE offices.</p><br><br><p><b><i>Management Level Definition:</i></b></p><br><br><p>Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.</p><br><br><br><p><i><b>Responsibilities:</b></i></p><br><br><ul><li>Serves as a trusted advisor to the Partner (e.g. Value Added Reseller (VAR), Distributor, SI, ISV, Managed Service Provider) on where to play within emerging trends in Partner's ecosystem in alignment with HPE business priorities.</li><li>Drives end-to end HPE revenue, profitability, and pipeline by creating joint business plans and leading data-driven sales efforts with the Partner.</li><li>Articulates both HPE global and local business strategies to effectively "sell with," "sell to," and "sell through" the Partner, creating a scalable selling ecosystem.</li><li>Develops solid knowledge of partner priorities, industry trends, IT landscape, IT investment strategy, HPE priorities, and HPE Technology and communicates value of the portfolios and solutions to better differentiate HPE from competitors.</li><li>Demonstrates business and sales leadership by building mutually beneficial relationships with one or many Partners to grow HPE market share.</li><li>Coordinates and executes HPE activities with the Partner, leveraging HPE specialists when needed, including sales cadence, education, marketing, executive briefings, proactive forecasting, business planning, and client engagements. Drives HPE marketing strategy through the customer.</li><li>Works to ensure that partners are aware of, and compliant with, HPE's SBC requirements for Partners, including applicable legal obligations.</li></ul><br><p><i><b>Education and Experience:</b></i></p><br><br><ul><li>University or Bachelor's degree preferred, or equivalent experience.</li><li>Typically 4-8+ years of selling experience.</li><li>Solid experience in selling to partners desired.</li></ul><br><p><i><b>Knowledge and Skills:</b></i></p><br><br><ul><li><b>Technology Acumen</b>: Solid awareness of current technology trends and related HPE strategy and ability to articulate same to Partner.</li><li><b>Sales Acumen</b>: Able to influence the partner to take actions that create increased value to HPE. Effectively exercises selling skills such as identifying potential opportunities, utilizing appropriate sales platforms and resources, and formulating and proposing solutions with the goal of expanding HPE's business. Acts with a sense of urgency to build strong customer relationships and drive solutions for the partner.</li><li><b>Account Management</b>: Solid understanding of business and financial fundamentals to develop strategic plans with the partner that are aligned to customer and HPE strategies, creating increased business opportunities and value for HPE.</li><li><b>Portfolio Knowledge</b>: Solid understanding of HPE products and how they can deliver value to customers in contrast to HPE's competitors. Ability to select the best product for the customer's needs, maximizing value for both the customer and HPE.</li><li><b>Partner Industry Acumen</b>: Solid understanding of Partner industry, trends, competitors, and the channel.</li><li><b>Partnering Acumen</b>: Builds understanding of and relationships with partner and internal community among all types and levels of the business, integrating sales engagement efforts. Solid understanding of the Partner's relationships and needs.</li><li><b>Financial Acumen</b>: Solid understanding of financial accounting concepts such as income statements, balance sheets, revenue projections, etc. to assess customer financial health, identify potential risks, and position value propositions of HPE solutions.</li><li><b>Sales Forecasting</b>: Ability to look forward and anticipate partner needs, proactively forecasting sales quota and effectively bridging sales gaps.</li><li><b>Communication</b>: Professional, clear, and effective verbal and written communication.</li><li><b>Time Management</b>: Ability to prioritize and effectively meet deadlines.</li><li><b>Creativity and Entrepreneurship</b>: Ability to innovate, think beyond proscribed solutions, and take proactive steps to advance HPE sales efforts.</li></ul><br><p>#Egypy</p><br><br><p>#Sales</p><br><br><br><br><p><b>Accessibility</b></p><br><br><p>HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.</p><br><br><p><span>Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.</span></p><br><br><br><br><p><b>What We Can Offer You:</b></p><br><br><p><b>Health & Wellbeing</b></p><br><br><p>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><br><br><br><p><b>Personal & Professional Development</b></p><br><br><p>We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.</p><br><br><br><p><b>Unconditional Inclusion</b></p><br><br><p>We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><br><br><br><br><p><b>Let's Stay Connected:</b></p><br><br><p><span>Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. </span></p><br><br><br><br>#sales<br><br><p><b>Job:</b></p><br><br>Sales<p><b>Job Level:</b></p><br><br>Specialist<br><br><p><span>HPE is an Equal Employment Opportunity/ <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Veterans/Disabled/LGBT</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> employer. We do not discriminate </span><span>on the basis of race, gender, or any other protected category,</span> <span>and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: </span>Equal Employment Opportunity<span>.</span></p><br><br><p><b><span>Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</span></b></p><br><br><br><p><span>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</span></p><br><br><br><p><b>Recruitment Fraud Alert</b></p><br><br><br><p>We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.</p><br><br><br><p>All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.</p><br><br><br> </div>
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><strong>SYSTRA est un groupe international d’ingénierie et de conseil dans le domaine des transports publics et de la mobilité durable.</strong></p><br><br><p>Depuis 65 ans, le Groupe est engagé aux côtés des villes et des territoires pour contribuer à leur développement en créant, améliorant et modernisant leurs infrastructures et systèmes de transport. SYSTRA intervient de la conception jusqu’aux phases de test, de déploiement et de maintenance, en France comme à l’international. Grâce à ses nouveaux services, SYSTRA accompagne ses clients et partenaires dans leur transition digitale, écologique et énergétique, afin d’inventer les mobilités de demain.</p><br><br>
Contexte
<br><p>Rattaché(e) à la direction Ferroviaire, Structure et Energie (FSE), le Département Infrastructures Ferroviaires (DIF) produit des études de conception générale et détaillée sur les projets d’infrastructures et systèmes de transport que ce soit dans le cadre des contrats d’assistance à maitrise d’ouvrage, de maitrise d’œuvre ou d’interventions pour le compte d’entreprises. Le département peut également appuyer les équipes projet intervenant en phase travaux (mission VISA). Il peut intervenir de ce fait de la phase amont de projets jusqu’à leur phase de réalisation.</p><br><br><p>Le département couvre toutes les zones géographiques (France et étranger), et son périmètre d’activité comprend la conception des infrastructures de transport de type ferroviaire à grande vitesse, ferroviaire classique y compris en site exploité, ferroviaire portuaire, plateforme multimodale, et Tram-train. Il réunit différentes compétences au travers des métiers suivants : tracé, voie/gabarit, hydraulique, géotechnique et terrassement, Ouvrages d’Art, coordination technique et management technique de projet.</p><br><br>
Missions/Responsabilités
<br><p>Au sein de l’équipe composés d'une vingtaine d’ingénieurs et de projeteurs du Pôle Hydraulique, vous aurez à concevoir et mener des projets dans le domaine des aménagements et infrastructures hydrauliques dans le cadre de projets ferroviaires et routiers réalisés par le département, en France et à l’international.</p><br><br><br><p>Votre mission principale consiste à produire les études de maitrise d’œuvre (conception et travaux), d’assistance à maitrise d’ouvrage, de prestations de conseils, de contribution aux dossiers réglementaires dans le domaine de l’hydraulique. Pour cela, vous aurez à échanger avec les interlocuteurs des autres disciplines en interface avec l’hydraulique : tracé de voie, géotechnique, ouvrage d’art, environnement.</p><br><br><br><p>Plus particulièrement, vous aurez les responsabilités suivantes :</p><br><br><ul><li><span>Intervenir, au sein d’une équipe projet, sur les études et prestations d’ingénierie d’aménagements hydrauliques, la réalisation de missions de maitrise d’œuvre complète en conception (études préliminaires, AVP, PRO, ACT, VISA) et travaux dans le cadre des projets d’infrastructure neufs ou de régénération, en France et à l’International ;</span></li><li><span>Contribuer à l’élaboration des études hydrauliques : études de conception et de dimensionnement des drainages, bassins et ouvrages hydrauliques, métrés et estimations financières, rédaction de notices techniques, élaboration de plans, synthèse des résultats, … ;</span></li><li><span>Contribuer aux dossiers réglementaires au titre de la Loi sur l’Eau et au phasage des travaux ;</span></li><li><span>Produire des études de modélisation de cours d’eau dans des milieux torrentiels ou fluviaux,</span></li><li><span>Piloter et contrôler la production graphique des plans ;</span></li><li><span>Participer aux réponses aux appels d’offre et aux actions de développement des outils de calculs ;</span></li></ul>
Profil/Compétences <br><p>Diplôme Bac +4/5 en école d'Ingénieur spécialisée en Hydraulique / Génie civil ou diplôme universitaire </p><br><br><ul><li><span>Maîtrise de logiciels de calcul et de modélisation hydraulique tels que HEC-Ras, HY8, PC SWMM, Infodrainage, … ;</span></li><li><span>Une compétence dans le domaine du BIM (Covadis, Mensura) et des estimations (logiciel LEA) est un plus;</span></li><li><span>Expérience sur des projets ferroviaires et en travaux sera appréciée ;</span></li></ul><p><span>Anglais requis</span></p><br><br>
<br><p>SYSTRA est une entreprise handi-accueillante.</p><br><br>
Workplace Type
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<br> Why SYSTRA? Read more <span> sur Why SYSTRA?</span>
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Everience Tunisia
Tunisia - Tunis
<p><font dir="auto" ><font dir="auto" >Job Description: As part of our business development, we are looking for a Bilingual French/English Recruitment Assistant to join the Recruitment team. Your main responsibilities will include: Attracting and providing suitable candidates to meet the company's needs, ensuring a level of quality and volume that meets expectations; actively monitoring the job market and developing recruitment sources; and contributing to the development of relationships with schools and employment partners. Your activities will include: Actively identifying and approaching candidates through various sourcing and headhunting techniques; managing the processing and tracking of applications in recruitment tools; conducting initial telephone interviews; monitoring market practices, recruitment channels, and new partnerships; and participating in recruitment activities and events organized by employment partners and schools. Represent the company to partner schools in the context of recruitment and employer branding actions.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >We are looking for a candidate with the following skills and qualifications: Minimum of two years of post-secondary education (Bac+2). Excellent command of French and English, particularly spoken. Significant experience of at least one year as a Recruitment Officer within a service company. Strong team spirit and ease in collaborating with various stakeholders. Organizational skills, rigor, and attention to detail. Good analytical and summarization skills. Responsiveness, perseverance, and results-oriented. Autonomy in managing activities and the ability to prioritize multiple tasks simultaneously.</font></font></p>
Everience Tunisia
Tunisia - Tunis
<p><font dir="auto" ><font dir="auto" >Within the Human Resources team, you will be the primary contact for operational staff, in charge of HR and employees within your scope. You will be involved in the following missions: Coordination in recruitment and management of the integration (administrative and operational) of new employees within your scope; Supporting managers in resolving their HR issues (recruitment, annual evaluation process, disciplinary matters, training activities, performance management, career management); Managing the annual employee evaluation process and career monitoring; Supporting Talent by implementing the actions necessary for their retention and engagement: internal and international mobility, training, coaching, etc. Daily monitoring of employee well-being: being available to answer their questions, communicating procedures and best practices; Managing employee interviews: end of probationary period, follow-up interviews, listening and guidance sessions, etc.; Ensuring compliance of practices with applicable HR rules within the company; Advising and supporting operational management on HR matters, relying, when necessary, on the HR Director, ensuring prior analysis and documentation of requests; Organizing social monitoring within their scope (regular contact with employees individually and according to their expressed needs or requests); Identifying team development needs; Designing and participating in various HR projects; Supporting change management</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >You hold a bachelor's or master's degree in Humanities and Social Sciences. You have a proven track record of at least two years in HR or a similar role, or in change management with an impact on human resources. You possess strong emotional intelligence. You are business-oriented and results-driven. Proactive, you readily make suggestions and take initiative. You are multitasking and have excellent prioritization skills. You are proficient in recruitment techniques and have experience in the operational application of employment law.</font></font></p><p><font dir="auto" ><font dir="auto" >They possess strong communication skills, both oral and written.</font></font></p><p></p>
Colgate-Palmolive
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span>Reporting to the Director of People, the People Business Associate plays an essential role supporting day-to-day HR operations, frontline workforce initiatives, and employee engagement programs within a dynamic manufacturing plant facility. This role provides an exciting opportunity to partner directly with plant leadership and operational teams to cultivate a positive facility culture, streamline HR processes, and elevate the employee experience. By leveraging HR analytics and organizational tools, you will deliver actionable insights that directly support factory reliability, operational performance, and strategic workforce plans.</span></p><br>
<p><strong><span>Responsibilities:</span></strong></p><br>
<ul>
<li>
<p><span>Partner with People Business Partners, plant functional leaders, and Centers of Excellence (CoE) to deliver proactive employee engagement initiatives tailored to a manufacturing environment.</span></p><br>
</li>
<li>
<p><span>Utilize HR technology platforms, Google Sheets, and plant workforce metrics to generate data insights that optimize staffing plans, shift efficiency, and organizational effectiveness.</span></p><br>
</li>
<li>
<p><span>Support frontline talent development and succession tracking by coordinating capability reviews, supporting skill-building programs, and tracking workforce capability standards.</span></p><br>
</li>
<li>
<p><span>Guide plant supervisors and managers on employee relations processes, corrective action documentation, performance management, and compliance with facility standards.</span></p><br>
</li>
<li>
<p><span>Coordinate site-level change management and operational projects to foster a positive labor climate and support continuous manufacturing improvements.</span></p><br>
</li>
</ul>
<p><strong><span>Required Qualifications:</span></strong></p><br>
<ul>
<li>
<p><span>Bachelor’s degree</span></p><br>
</li>
<li>
<p><span>Minimum of 4 years of progressive human resources experience, ideally supporting a manufacturing, plant, or industrial operations environment.</span></p><br>
</li>
<li>
<p><span>Technical proficiency utilizing HRIS software and spreadsheet applications (e.g., Google Sheets) for data collection and reporting.</span></p><br>
</li>
<li>
<p><span>Demonstrated experience supporting foundational HR processes, such as employee relations tracking, compliance documentation, or onboarding.</span></p><br>
</li>
</ul>
<p><strong><span>Preferred Qualifications:</span></strong></p><br>
<ul>
<li>
<p><span>Prior HR support experience within a multi-national CPG, FMCG, or high-volume manufacturing environment.</span></p><br>
</li>
<li>
<p><span>Demonstrated experience using generative AI tools (e.g., ChatGPT, Gemini) to enhance HR workflow efficiency and reporting.</span></p><br>
</li>
<li>
<p><span>Strong consultative problem-solving skills, stakeholder communication, and comfort working on the plant floor alongside cross-functional teams.</span></p><br>
</li>
<li>
<p><span>Professional HR certification (e.g., SHRM-CP or PHR).</span></p><br>
</li>
</ul>
</div>
Avomind
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We’re Avomind - and we’re a recruiting firm.<br> What makes us special?<br> We connect high-achieving individuals with hyper-growth firms.<br> I’m sure you don’t see that every day.<br> Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia.<br> Our core vision?<br> To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time.<br> Easy. What are we looking for?<br> We’re looking to grow our Talent Acquisition team , and we can’t do it without you.<br> This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future.<br> Are you passionate, committed, and eager to learn about the recruitment process?<br> Wonderful — then we’re good to go.<br> What will you be doing on a daily basis?<br> Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities.<br> Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc.<br> Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles.<br> Manage interview logistics with candidates in tandem with our Project Managers and Client Managers.<br> Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients.<br> Take ownership of the candidate experience - build your reputation through an excellent candidate experience.<br> Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard!<br> Requirements Sounds good, right?<br> We would LOVE to get to know you if: You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment.<br> You have experience working with LinkedIn Recruiter and internal ATS platforms.<br> You thrive in goal-oriented environments and want to achieve the best.<br> You have a growth mindset and are always looking for ways to improve.<br> You are team-oriented and committed.<br> You can work with ever-changing priorities in a very agile environment.<br> You’re fluent in English & French — any other languages would be an advantage.<br> Benefits Career Booster: Coaching & Development Program Weekly Global Trainings Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!<br>) Learning from the top.<br> We have flat hierarchies, so you’ll learn from the best that Avomind has to offer.<br> Modern Work: Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible).<br> Vacations: 20 vacation days + public holidays.<br> Each year with us = +1 holiday day (capped at 30 days).<br> Type of Contract: Freelance Location: 100% remote</span> </div>
Viseven
Tunisia - Tunis
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b><span>Viseven Group</span></b><span> is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.</span><br><span>At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.</span><br><span>With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.</span><br><span>Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.</span><br><br><p><b>Responsibilities:</b></p><br><ul>
<li>Work closely with key stakeholders to understand their business challenges and solve their complex issues (complicated logic affecting different services).</li>
<li>Analyze, elicit and document business requirements, and transform them into technical requirements.</li>
<li>Cooperate with Solutions Consultants, UX\UI Designers, Product Managers, Project Managers, and Technical Writers for product scoping, planning, development, delivery & support.</li>
<li>Prepare & manage technical requirements during Software Development Lifecycle.</li>
<li>Create and deliver presentations of suggested solutions to key stakeholders.</li>
<li>Cooperate with the development teams.</li>
<li>Participate in User Acceptance Testing.</li>
<li>Initiate and lead collaboration with colleagues to drive quality and identify best practices.</li>
</ul><br><p><b>Requirements:</b></p><br><ul>
<li><strong>English from Upper-Intermediate </strong>(comprehensive written and verbal communication).</li>
<li>At least 2 years of experience working as Business Analyst or similar position in an Agile environment.</li>
<li>Proficiency with understanding business requirements and translating them into technical requirements.</li>
<li>Knowledge of software development methodologies.</li>
<li>Understanding of end-to-end software development lifecycle.</li>
<li>Ability to analyze and document the most complex business processes (complicated logic affecting different services).</li>
<li>Proficiency with: <br>*Project management tools such as JIRA, Confluence or similar; <br>*Office 365; <br>*Visualization tools (Figma, Axure RP or similar).</li>
<li>Experience in business process modeling techniques, methodologies, and tools.</li>
<li>Excellent communication skills for both technical and non-technical audiences.</li>
<li>Ability to comfortably work with a wide range of stakeholders (internal & external) across all levels of management.</li>
</ul><br> </div>