School principal Jobs - Tunis Tunisia

<p>We are searching for an individual or an organization based in Africa (Algeria, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo (Republic), Democratic Republic of Congo (D. R. C), Cote d'Ivoire, Djibouti, Gabon, Guinea, Madagascar, Mali, Mauritania, Morocco, Niger, Senegal, Togo and Tunisia) with a social compliance background to work with our Client Services team on a freelance or consultancy basis (part-time) and help us effectively collaborate with and service a diverse portfolio of clients and their suppliers in the aforementioned countries. With a workers rights and supplier engagement background, and a keen interest and capacity for the use of technology, we are looking for a candidate that will engage with workers, suppliers and brands in the aforementioned countries to drive meaningful impact. Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe. If the role sounds like a good fit for you, we d love to hear from you.</p><p>What you ll do:</p><ul><li>Lead the deployment of digital worker voice programs in workplaces in French Speaking African Nations.</li><li>Lead supplier platform training and technical support</li><li>Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands</li><li>Be available for investigation and remediation support if requested by brands</li><li>Support the development and updating of supplier and worker onboarding materials</li><li>Own regular communication with supplier management - from program introduction to status check-ins</li><li>Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment</li><li>Gather client and supplier feedback and ideas to inform platform advancements</li></ul><p><em>Note: Each project has its unique scope of work. Not all the responsibilities listed above will be needed for every project assigned. The scope of work will outline the specific responsibilities needed.</em></p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Your preferred profile:</p><ul><li>Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights</li><li>5+ years experience working within the global supply chain industry, delivering social or labour impact projects</li><li>Excellent communication skills, both oral and written, in both English and French is required.</li><li>Organized, conscientious and accountable</li><li>Experience in customer / client services and delivery</li><li>Occasional travel nationally may be required</li></ul><p>What sets you apart:</p><ul><li>Understanding of labour, human and community rights issues in global supply chains</li><li>Knowledge and experience in community relations, corporate social responsibility programs</li><li>Experience with adopting new technology and train others to do the same</li><li>Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects</li><li>Passion for equality and safe workplaces</li><li>Familiarity with the auditing industry and international certification standards (i.e. BSCI, ETI, SA8000), internal and external grievance mechanisms, industry associations, and sustainability entities (i.e. SEDEX) is a plus</li></ul><p>If you are interested, please submit your resume, cover letter along with your proposed rates.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We’re&nbsp;<strong>Avomind -</strong>&nbsp;and we’re a recruiting firm. What makes us special? We connect high-achieving individuals with hyper-growth firms. I’m sure you don’t see that every day.</p><br><p>Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia.</p><br><p>Our core vision? To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time. Easy.</p><br><p><strong>What are we looking for?</strong></p><br><p>We’re looking to grow our&nbsp;<strong>Talent Acquisition team</strong>, and we can’t do it without you. This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future.</p><br><p>Are you passionate, committed, and eager to learn about the recruitment process? Wonderful — then we’re good to go.</p><br><p><strong>What will you be doing on a daily basis?</strong></p><br><ul><li>Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities.</li><li>Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc.</li><li>Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles.</li><li>Manage interview logistics with candidates in tandem with our Project Managers and Client Managers.</li><li>Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients.</li><li>Take ownership of the candidate experience - build your reputation through an excellent candidate experience.</li><li>Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard!</li></ul><p><strong>Requirements</strong></p><br><p>Sounds good, right? We would LOVE to get to know you if:</p><br><ul><li>You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment.</li><li>You have experience working with LinkedIn Recruiter and internal ATS platforms.</li><li>You thrive in goal-oriented environments and want to achieve the best.</li><li>You have a growth mindset and are always looking for ways to improve.</li><li>You are team-oriented and committed.</li><li>You can work with ever-changing priorities in a very agile environment.</li><li>You’re fluent in English &amp; French — any other languages would be an advantage.</li></ul><p><strong>Benefits</strong></p><br><p><strong>Career Booster:</strong></p><br><ul><li>Coaching &amp; Development Program</li><li>Weekly Global Trainings</li><li>Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!)</li><li>Learning from the top. We have flat hierarchies, so you’ll learn from the best that Avomind has to offer.</li></ul><p><strong>Modern Work:</strong></p><br><ul><li>Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible).</li></ul><p><strong>Vacations:</strong></p><br><ul><li>20 vacation days + public holidays.</li><li>Each year with us = +1 holiday day (capped at 30 days).</li></ul><p><strong>Type of Contract:</strong>&nbsp;Freelance</p><br><p><strong>Location:</strong>&nbsp;100% remote </p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: We are looking for an IT Recruitment Officer with at least 2 years of experience in IT recruitment, with a strong background in sourcing within the French market. You will be responsible for identifying, approaching, and qualifying IT profiles (developers, consultants, project managers, etc.), conducting HR interviews, and supporting candidates throughout the recruitment process.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Minimum 2 years of experience in IT recruitment.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent mastery of sourcing techniques (LinkedIn Recruiter, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of the French IT market.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong interpersonal skills, organizational skills and autonomy.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of French, both spoken and written.</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>How will you CONTRIBUTE and GROW?</span>Intégré(e) au sein de l'équipe de maintenance et rattaché(e) directement au Responsable d'Unité de Production au sein de l'équipe de maintenance du site de Borj Cédria, vous veillez au fonctionnement optimal des équipements mécaniques et des machines industrielles.<ul><li><p>Encadrer et animer l'équipe de techniciens de maintenance, incluant la répartition des tâches, la gestion des priorités, ainsi que la formation et la motivation des collaborateurs.</p><br></li></ul><ul><li><p>Élaborer et mettre en œuvre les plannings et stratégies de maintenance, afin d'optimiser la fiabilité des équipements, de réduire les temps d'arrêt et de maîtriser les coûts de maintenance.</p><br></li><li><p>Garantir le respect strict des normes de sécurité et des protocoles, afin d'assurer un environnement de travail sécurisé et de prévenir tout risque d'accident.</p><br></li><li><p>Gérer efficacement les budgets, les équipements et les ressources, pour atteindre les objectifs fixés dans le respect des enveloppes budgétaires allouées.</p><br></li><li><p>Suivre et analyser la performance des équipements, les indicateurs clés (KPIs) et les métriques de maintenance, afin d'identifier les axes d'amélioration et de déployer des actions préventives et correctives.</p><br></li></ul><br>___________________<span>Are you a MATCH?</span><ul><li><p><b>Formation :</b> Titulaire d'un diplôme de Technicien Supérieur BTS (avec Bac) / Licence Bac+3) en Mécanique,</p><br></li></ul><ul><li><p><b>Expérience :</b> Jeune diplômé(e) accepté(e), avec idéalement des stages pratiques ou un PFE réalisés en milieu industriel.</p><br></li><li><p><b>Compétences techniques :</b> Solides connaissances académiques en mécanique industrielle</p><br></li><li><p><b>Langues :</b> Maîtrise du français à l'oral comme à l'écrit ; un bon niveau d'anglais est un atout.</p><br></li><li><p><b>Qualités personnelles :</b> Esprit d'équipe, et rigueur opérationnelle.</p><br></li></ul><p><span>#LI-FM2</span></p><br><br><p><b><span>Our Differences make our Performance</span></b></p><br><p><br><span>At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.</span><br><span>We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.</span></p><br> </div>

<p><br></p><p><b>What's in it for YOU!</b></p><ul><li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one</li><li>Continuous development through our internal learning platforms and external training</li><li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists</li><li>2-3 weeks training course that will introduce you to the specifics of the job</li><li>Modern and comfortable office and relaxing spaces to take a break</li><li>Flexible work schedule</li><li>Free taxi rides for shifts ending between 7:30PM and 11PM</li><li>Corporate benefits and discounts</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, the following is needed:</p><ul><li>C1 or native written and spoken proficiency in English</li><li>Strong verbal and written communication and interpersonal skills, such as empathy and listening</li><li>Ability to quickly absorb information, adapt and respond to change</li><li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support</li></ul>

<p>TERMES DE R F RENCE : Recrutement d un(e) Assistant(e) de projet 1. Contexte Dans le cadre de la mise en uvre des activit s d un projet financ par le Programme des Nations Unies pour l'Environnement ( UNEP ) et ex cut par l' ICU (Istituto per la Cooperazione Universitaria) , il est pr vu de recruter un(e) Assistant(e) de projet. L'Assistant(e) aura pour mission d'appuyer l' quipe projet dans la gestion quotidienne, le suivi administratif, organisationnel et logistique des activit s, ainsi que dans la coordination avec les partenaires institutionnels et techniques. 2. Lieu d affectation • 5 jours par semaine : Bureau d ICU Tunisie Tunis. 3. Dur e de la mission Contrat dur e d termin e, conform ment la l gislation nationale. Dur e : 12 mois. 4. Responsabilit s Sous la supervision du/de la Chef de Projet DESAIN et du Chef de Mission d'ICU Tunisie, l'Assistant(e) de projet sera charg (e) de : • Assurer le suivi administratif, logistique et op rationnel quotidien des activit s du projet DESAIN. • Organiser les r unions, ateliers de travail, s minaires, formations et d placements de l' quipe sur le terrain. • R diger les comptes-rendus, proc s-verbaux de r union, rapports d'activit s p riodiques et synth ses de suivi. • Assurer la gestion, le classement et l'archivage syst matique de la documentation du projet (documents contractuels, livrables, correspondances, justificatifs). • Supporter la pr paration et le suivi des dossiers de paiement, des contrats de prestations ou achat, des rapports narratifs et financiers relatifs au projet. • Assurer la liaison administrative courante avec les partenaires du projet, notamment des repr sentants locaux du secteur public et priv . • Effectuer des visites de terrain pour faire le suivi des activit s de projet ou pour r cup rer de la documentation ou des informations importantes pour le bon d roulement du projet. • Contribuer l' laboration et la diffusion des supports de communication interne et externe du projet DESAIN. 5. Profil recherch Formation • Dipl me universitaire (Licence ou Master) en gestion/management, administration des affaires, d veloppement durable, sciences environnementales, g nie nerg tique ou discipline similaire. Exp rience professionnelle • Exp rience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de d veloppement. • N cessaire une exp rience av r e dans au moins un des domaines suivants (l exp rience dans deux ou trois domaines repr sentera un atout important) : • Appui op rationnel et/ou logistique aux projets de coop ration internationale d'ONG ; • Suivi administratif et financier de projets d'environnement, d' nergie ou de d veloppement durable ; • Organisation d' v nements multi-acteurs et gestion de relations partenaires. • N cessaire une exp rience pr alable sur des projets financ s par des bailleurs internationaux (UN, UE, agences bilat rales ou autres). Justificatifs requis • Deux coordonn es de personnes de r f rence (sup rieur hi rarchique ou responsable de projet) pouvant tre contact es pour v rification. 6. Comp tences requises • Bonne connaissance des proc dures de gestion administrative et logistique des projets de coop ration au d veloppement. • Excellente ma trise du fran ais et de l anglais (parl et crit). • Ma trise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour r unions). • Tr s bonnes capacit s r dactionnelles, de synth se et de gestion documentaire. • Sens lev de l organisation, de la rigueur, autonomie et esprit d quipe. • Aptitude g rer la priorit des t ches et respecter des ch ances serr es. 7. Crit res de s lection Les candidatures seront valu es sur la base des crit res suivants : Crit res - Points Exp rience professionnelle g n rale (nombre d ann es) : 2 ans : 5 points, 3 ans : 10 pts, 4 ans : 15 pts Points: 15 pts Exp rience professionnelle pertinente : Appui/gestion de projets de coop ration internationale, ONG, projets environnementaux/ nergie Points: 45 pts Ma trise linguistique et des outils bureautiques : Fran ais/Anglais et ma trise d'Excel/Word/PowerPoint Points: 10 pts Entretien et motivation : Entretien technique (Connaissances des proc dures de gestion de projet, suivi administratif/logistique, r daction) : 20 pts Motivation et aptitudes personnelles : 10 pts Points: 30 pts Total: 100 pts How to apply 8. Dossier de candidature Les candidats devront soumettre : • Un curriculum vitae d taill ; • Les coordonn es d au moins deux personnes de r f rence ; • Une lettre de motivation. 9. Date limite de candidature Les candidatures doivent tre envoy es au plus tard le 31 ao t 2026 l adresse suivante : EMAIL_ADDRESS , en indiquant dans l objet du courriel : DESAIN Candidature au poste d Assistant(e) de projet .</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Formation</strong>: Diplôme universitaire (Licence ou Master) en gestion/management, administration des affaires, développement durable, sciences environnementales, génie énergétique ou discipline similaire.</li><li><strong>Expérience professionnelle</strong>: Expérience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de développement.</li><li><strong>Expérience spécifique</strong>: Expérience avérée dans au moins un des domaines suivants (l'expérience dans deux ou trois domaines représentera un atout important) :<ul><li>Appui opérationnel et/ou logistique aux projets de coopération internationale d'ONG ;</li><li>Suivi administratif et financier de projets d'environnement, d'énergie ou de développement durable ;</li><li>Organisation d'événements multi-acteurs et gestion de relations partenaires.</li></ul></li><li><strong>Financement de projets</strong>: Expérience préalable sur des projets financés par des bailleurs internationaux (UN, UE, agences bilatérales ou autres).</li><li><strong>Justificatifs requis</strong>: Deux coordonnées de personnes de référence (supérieur hiérarchique ou responsable de projet) pouvant être contactées pour vérification.</li><li><strong>Compétences requises</strong>:<ul><li>Bonne connaissance des procédures de gestion administrative et logistique des projets de coopération au développement.</li><li>Excellente maîtrise du français et de l'anglais (parlé et écrit).</li><li>Maîtrise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour réunions).</li><li>Très bonnes capacités rédactionnelles, de synthèse et de gestion documentaire.</li><li>Sens élevé de l'organisation, de la rigueur, autonomie et esprit d'équipe.</li><li>Aptitude à gérer la priorité des tâches et respecter des échéances serrées.</li></ul></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking an experienced and detail-oriented Responsable Administration des Ressources Humaines to lead and optimize all HR administration activities within our organization. The successful candidate will ensure the effective management of employee records, employment contracts, attendance and leave administration, regulatory compliance, and HR reporting while supporting operational excellence across the business.<br>This role requires strong knowledge of labor legislation, HR processes, and administrative best practices, combined with excellent organizational, analytical, and leadership skills. As a key member of the HR team, you will contribute to continuous improvement initiatives, ensure compliance with legal and company requirements, and provide high-quality support to employees and management.</p>Responsable Administration des Ressources Humaines (H/F)<p> <b>Localisation :</b> Monastir, Tunisie<br> <b>Secteur :</b> Industrie manufacturière<br> <b>Type de contrat :</b> CDI<br> <b>Temps de travail :</b> Temps plein</p><br>À propos du poste<p>Dans le cadre du renforcement de notre équipe Ressources Humaines, nous recherchons un(e) <b>Responsable Administration des Ressources Humaines</b> chargé(e) de garantir la gestion administrative du personnel dans le respect de la législation sociale, des politiques internes et des objectifs de performance de l'entreprise.</p><br><p>Véritable partenaire des managers et des collaborateurs, vous assurez la fiabilité des processus administratifs RH et contribuez à l'amélioration continue des pratiques et outils RH.</p><br>Principales missionsAdministration du personnel<ul><li>Superviser l'ensemble des opérations administratives liées au cycle de vie des collaborateurs.</li><li>Assurer la gestion des contrats de travail, avenants, attestations et documents administratifs.</li><li>Garantir la tenue et la mise à jour des dossiers du personnel.</li><li>Veiller à la conformité des pratiques RH avec la législation du travail et les procédures internes.</li></ul>Gestion du temps et de la paie<ul><li>Superviser le suivi des présences, absences, congés et heures de travail.</li><li>Contrôler les éléments variables de paie et assurer leur transmission dans les délais.</li><li>Collaborer avec les équipes paie pour garantir la fiabilité des données sociales.</li></ul>Relations avec les organismes externes<ul><li>Assurer les déclarations administratives et sociales auprès des organismes compétents.</li><li>Préparer et suivre les dossiers liés aux inspections, audits et contrôles réglementaires.</li><li>Maintenir des relations efficaces avec les autorités administratives et les partenaires externes.</li></ul>Reporting et indicateurs RH<ul><li>Élaborer et suivre les indicateurs RH liés à l'administration du personnel.</li><li>Produire des rapports réguliers à destination de la Direction RH et de la Direction Générale.</li><li>Analyser les données sociales et formuler des recommandations d'amélioration.</li></ul>Management et amélioration continue<ul><li>Encadrer et développer l'équipe Administration RH.</li><li>Optimiser les processus administratifs et digitaliser les pratiques RH lorsque cela est pertinent.</li><li>Participer aux projets RH transverses de l'entreprise.</li></ul>Profil recherchéFormation<ul><li>Bac+4/5 en Ressources Humaines, Droit Social, Gestion ou domaine équivalent.</li></ul>Expérience<ul><li>Minimum 5 ans d'expérience dans une fonction similaire.</li><li>Expérience confirmée en administration du personnel dans un environnement industriel.</li></ul>Compétences techniques<ul><li>Excellente maîtrise du droit du travail tunisien.</li><li>Bonne connaissance des processus de paie et de gestion des temps.</li><li>Maîtrise des outils informatiques et des systèmes d'information RH.</li><li>Bonne maîtrise d'Excel et des outils de reporting.</li></ul>Compétences comportementales<ul><li>Rigueur et sens de l'organisation.</li><li>Confidentialité et éthique professionnelle.</li><li>Leadership et capacité à fédérer les équipes.</li><li>Excellent relationnel et capacité de communication.</li><li>Esprit d'analyse et orientation résultats.</li></ul>Ce que nous offrons<ul><li>Un environnement industriel dynamique et stimulant.</li><li>Des responsabilités variées avec un fort impact sur la performance RH.</li><li>Des opportunités de développement professionnel et d'évolution de carrière.</li><li>Une rémunération attractive alignée sur l'expérience et les compétences.</li></ul><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>En tant que Customer Experience Specialist, vous répondez aux appels téléphoniques, aux e-mails et aux messages instantanés et êtes le premier point de contact pour les clients ainsi que pour les salons partenaires de Treatwell.<br> Vous êtes un expert de tout ce qui concerne Treatwell et savez apporter une assistance fiable sur un large éventail de sujets, qu'il s'agisse de l'utilisation de notre logiciel destiné aux salons ou de la gestion d'une expérience client décevante.<br> Vous travaillez efficacement, êtes capable de gérer plusieurs tâches simultanément et conservez toujours une attitude positive ainsi qu'un service attentionné à chaque interaction.<br> Vous reportez au responsable de la région Suisse Romande et évoluez dans un environnement international, avec la possibilité de travailler 40 heures par semaine, du lundi au vendredi.<br> Vous aurez également l'occasion de collaborer avec les équipes dédiées aux régions France, DACH,et BNL.<br> Nous veillerons bien entendu à vous offrir un onboarding de qualité.<br> À propos de nous : Bonjour, nous sommes Treatwell.<br> Ravi de faire votre connaissance.<br> Nous sommes une équipe de 800 personnes passionnées et talentueuses (et en pleine croissance) réparties à travers l'Europe.<br> Nous proposons le logiciel de gestion de salons le plus performant du secteur, associé à la plus grande plateforme de réservation d'Europe.<br> Nous collaborons avec plus de 90 000 salons partenaires dans 14 pays et traitons plus de 8 millions de réservations chaque mois.<br> Et... respirez un bon coup.<br> Mais nous sommes encore loin d'avoir terminé.<br> Nous sommes au cœur d'une révolution numérique passionnante dans le secteur de la coiffure et de la beauté.<br> Si cela vous enthousiasme, cette opportunité pourrait être faite pour vous.<br> Ce que nous vous offrons : Tickets restaurant dès le premier jour Assurance maladie dès l’intégration 28 jours de congés Primes variables sur objectifs Formation et accompagnement sur mesure Un environnement bienveillant, une super ambiance et des team buildings toute l’année Égalité des chances Chez Treatwell, nous sommes convaincus que la diversité fait la force.<br> Nous nous engageons à rendre nos processus de recrutement accessibles à toutes et à tous.<br> Si tu as des besoins spécifiques liés à ton handicap ou à ta situation, nous serons ravis d’en discuter pour adapter le processus de sélection.<br> Tu as envie de contribuer à la transformation d’un secteur, de faire grandir une équipe et de t’investir dans une aventure pleine de sens ?<br> Rejoins-nous !<br> ✅Vos missions Fournir un excellent service client à chaque interaction.<br> Utiliser des outils tels que Salesforce et Slack pour assurer le suivi des informations et communiquer efficacement avec votre équipe.<br> Résoudre les problèmes et faciliter des échanges constructifs entre nos clients et nos partenaires.<br> Gérer avec assurance et aisance un volume important de demandes clients.<br> En plus de fournir une assistance, vous aurez également l'occasion de développer vos compétences commerciales en conseillant nos salons partenaires et en les aidant à développer leur activité.<br> À propos de vous : Vous disposez d'excellentes compétences en communication, tant à l'oral qu'à l'écrit, en français et en anglais.<br> La maîtrise d'autres langues (allemand) ) constitue un atout.<br> Vous avez le souci du détail sans perdre de vue l'efficacité.<br> Vous êtes organisé, planifiez efficacement votre journée et atteignez vos objectifs et indicateurs de performance.<br> Vous êtes disponible avec flexibilité du lundi au vendredi.<br> Vous avez une attitude positive et faites preuve d'initiative et de sens des responsabilités dans votre travail.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>This role provides oversight and direction of the DAPP Tunisia country programme and its staff, acting as the liaison between the DAPP secretariat and the implementing organizations in Tunisia. While not directly managing project implementation staff, the Project lead is responsible for ensuring coordination of approaches for impactful and efficient programmes. This will be accomplished through coordination and allocation of resources from the implementing partners. The role will also involve high level representation with key policy making stakeholders and donors. Your main duties and responsibilities will be: Program: • Lead inception phase fine-tuning of approaches related to all 5 outputs of the DAPP project in Tunisia and in consultation with what is being planned in other countries • Support in the selection of strategic partners for the programme • Coordinating programme delivery in close collaboration with in-country partners • Oversee budget expenditures and advise on budget reallocation needs if required • Record and report on program progress (activity + finance) as required by the DAPP secretariat in Denmark • Lead the development and implementation of the DAPP Tunisia exit strategy in close collaboration with implementing partners, the DAPP Secretariat, and relevant stakeholders Quality Assurance: • Develop and implement country level MEAL tools and report as required to DAPP secretariat in Copenhagen • Quality assure country results and activities • Working closely with MERL unit to advice on recommendations for acceleration projects • Coordinate and shar learning with relevant partners in Tunisia and with other country program as required • Advise on inclusion of gender equality in Partners programming. Representation and Coordination: • Organize regular country level coordination meetings with all DAPP partners in Tunisia to ensure efficient coordination and synergy between DAPP partners • Organize regional activities with the other country coordinators • Organize regular meetings with strategic partners to share program progress and ensure visibility of the programme • Act as main program representative in Tunisia, in close coordination with DRC CD, towards national and local authorities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>To be successful in this role we expect you to have At least 10 years of experience with international development cooperation and institutional development, as well as solid experience in the practical and theoretical aspects of human rights standards and their implementation.</li><li>Moreover, we also expect the following: • Experience in identifying and engaging staff with development and subject-matter expertise; • Experience from similar programmes in the region and the focus countries, including planning, reporting, preparing analytical work, dialogues, and workshops as well as process facilitation. • Experience working with a variety of stakeholders and partners related to gender equality.</li><li>Master s degree in relevant field.</li><li>English (C1 level - CEFR scale )</li><li>French (preferred but not required C1 level CERF scale)</li><li>Preferred but not required: Arabic (C2 level - CEFR scale)</li></ul><p>In this position, you are expected to demonstrate DRC five core competencies:</p><ul><li>Striving for excellence: You focus on reaching results while ensuring an efficient process.</li><li>Collaborating: You involve relevant parties and encourage feedback.</li><li>Taking the lead: You take ownership and initiative while aiming for innovation.</li><li>Communicating: You listen and speak effectively and honestly.</li><li>Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Freelance Recruiter - No Experience NeededAbout Mercier Consultancy Group Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across Europe.<br> We specialize in providing high-touch recruitment solutions within the Customer Support Services sector, setting the gold standard for quality and service in the human capital industry.<br> Job Overview We are offering a unique opportunity to launch your career with our Freelance Recruiter - No Experience Needed position in Tunisia.<br> This remote role is designed for ambitious individuals looking to build a career in professional talent acquisition specifically within the thriving Customer Support Services industry, offering a perfect entry point into the world of English-speaking jobs.<br> Key Responsibilities Source top-tier talent for high-volume Customer Support Services roles through innovative outreach methods.<br> Conduct initial screenings to assess candidate suitability for diverse English-speaking jobs in the Tunisia.<br> Manage the end-to-end recruitment lifecycle for entry-level and mid-senior support roles.<br> Maintain a high-quality talent pipeline to meet the rapid hiring demands of our BPO clients.<br> Act as a primary advisor to candidates, providing guidance and professional support throughout their application process.<br> Update and manage candidate data in our internal systems with precision and confidentiality.<br> Collaborate with the broader Mercier Consultancy Group team to optimize recruitment strategies for the Customer Support industry.<br> What We Offer Work Remote within the Tunisia — enjoy the freedom of home-based professional development.<br> Flexible Schedule — manage your own time while sourcing for the best Jobs in Tunisia.<br> Be Your Own Boss — run your own recruitment desk as a freelance partner of Mercier Consultancy Group.<br> Fixed competitive consultancy fees per successful placement.<br> Comprehensive training provided for this Freelance Recruiter - No Experience Needed position in Tunisia.<br> Access to global company retreats and networking events.<br> And Much More.<br>.. Life in Tunisia Living and working in the Tunisia offers an unparalleled quality of life, defined by its progressive culture and efficient infrastructure.<br> As you engage in these English-speaking jobs, you will discover that the Tunisia is home to a welcoming, international community that balances productivity with personal well-being.<br> Whether you are enjoying the scenic canal-side cities or the innovative urban centers, the Tunisia provides a vibrant backdrop for your professional growth.<br> Beyond the professional landscape, the Tunisia is renowned for its excellent healthcare, world-class education, and diverse culinary experiences.<br> Choosing to build a career while based in the Tunisia allows you to enjoy a high standard of living in one of Europe's most stable and exciting economies.<br> Join the Mercier Consultancy Group team today and secure one of the most rewarding English-speaking jobs available in the country.<br> How to Apply Are you ready to start your journey as a recruiter with a premium consultancy firm?<br> We invite you to click the "Apply Now" button and submit your resume.<br> Join Mercier Consultancy Group and take the first step toward a successful career in the Customer Support Services sector today.<br> We look forward to reviewing your application.<br> Native or fluent English (spoken and written) is required for all candidate interactions.<br> Residency in the Tunisia is required for this specific remote role.<br> A strong desire to learn the intricacies of the Customer Support Services recruitment sector.<br> Excellent communication and interpersonal skills to engage with diverse professional profiles.<br> Highly self-motivated with the ability to manage your own schedule effectively.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b><u>BASIC PURPOSE</u>: Provide leadership and management for the Kitchen Department by establishing plans of character, integrity, and quality which result in the long-range continued growth and profitability of the department, division and Hotel. </b></p><br><br><br><p><b><u>ESSENTIAL FUNCTIONS</u>:</b></p><br><br><br><p><b>Coordinate the selection, training, development, and evaluation of employees and managers in the Kitchen Department through effective management and leadership to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation. </b></p><br><br><br><p><b>Effectively plan and develop menus for the hotel considering factors such as product availability, food and service cost, marketing conditions and business volume; assign prices for daily menus that result in net profit; participate in making decisions regarding printing, layout, posting, and distribution of menus while ensuring the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration. </b></p><br><br><br><p><b>Control labor and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control while focusing on creative cost control and revenue generation solutions to maximize profit in the department, division and hotel. </b></p><br><br><br><p><b>Ensure that sanitation standards as set forth by Four Seasons, local, state, and federal regulations are in compliance as well as the cleanliness and organization of the kitchen.&nbsp;</b></p><br><br><br><p><b>Set up control systems which will assure quality and portion consistency and the ability to create proper purchasing specifications as well as monitor and review operating criteria and develop an awareness of the importance of food preparation and quality. </b></p><br><br><br><p><b>Communicate with employees and managers to ensure operational needs are met as well as attend regular operational meetings to ensure effective coordination and cooperation between departments. </b></p><br><br><br><p><b>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</b></p><br><br><br><p><b>Work harmoniously and professionally with co-workers and supervisors. </b></p><br><br><br><br><p><b><u>NON-ESSENTIAL FUNCTIONS</u>:</b></p><br><br><br><p><b>Prepare food items.</b> <b>Assist with set-up and cleaning of operational areas.</b> <b>Create and post employee schedules.</b></p><br><br><br><br><p><b><u>KNOWLEDGE AND SKILLS</u>:</b></p><br><br><br><p><b>Education: College degree preferably specializing in hotel/restaurant management or culinary arts, or equivalent experience is required.</b></p><br><br><br><p><b>Experience: Five to seven years previous experience in multiple culinary/food &amp; beverage department head positions.</b></p><br><br><br><p><b>Skills and Abilities: </b></p><br><br><p><b>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. </b></p><br><br><p><b>Working knowledge is generally learned on-the-job.</b></p><br><br><p><b>Requires ability to operate computer equipment and other food &amp; beverage computer systems.</b></p><br><br><p><b>Requires the ability to operate and utilize culinary production equipment and tools.</b></p><br><br><p><b>Requires reading, writing and oral proficiency in the French and English languages.</b></p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><b>About the Role</b><br>As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness.<br><b>What You Will Do</b><br><ul><li>Develop assigned markets and grow revenue across leisure, corporate, and group segments<br></li><li>Proactively identify and secure new business opportunities through strategic sales activities<br></li><li>Build and maintain strong, long-term relationships with clients and partners<br></li><li>Manage and grow existing accounts to maximize revenue and market share<br></li><li>Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement<br></li><li>Conduct client meetings, site inspections.<br></li><li>Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals<br></li><li>Analyze market trends, competitor activities, and provide insights to support strategy<br></li><li>Maintain accurate data and account management within CRM systems (e.g., Salesforce)<br></li><li>Collaborate with internal teams to ensure seamless service delivery and guest satisfaction<br></li></ul><b>What You Bring</b><br><ul><li>Minimum 2 years of experience in luxury hotel sales or a related commercial role<br></li><li>Proven track record in achieving revenue targets and developing business<br></li><li>Strong negotiation, presentation, and relationship-building skills<br></li><li>Strategic, analytical, and results-driven mindset<br></li><li>Excellent communication skills in English (additional languages are an advantage)<br></li><li>Good understanding of local market trends and competitor landscape<br></li><li>Proficiency in Microsoft Office and CRM systems.<br></li><li>Strong organizational skills and ability to manage multiple priorities<br></li></ul><b>What We Offer</b><br><ul><li><b>Competitive remuneration package</b>&nbsp;that reflects your skills.<br></li><li><b>Outstanding Training &amp; Development programs</b>, including personalized learning pathways, cross training, and access to world class internal learning platforms.<br></li><li><b>Global travel benefits</b>, including complimentary and preferred employee rates at Four Seasons hotels and resorts around the world - an opportunity to discover our properties as our guests do.<br></li><li><b>Complimentary employee meals and business attire cleaning</b>, so you can focus fully on your day without extra worries.<br></li><li><b>A workplace culture grounded in respect, care, and genuine connection,</b>&nbsp;where you are valued as an individual and supported to bring your best every day.<br></li></ul><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Your team&nbsp;</b></p><br><p>As part of our strategic expansion, we are looking for talented Junior Murex Consultants to join our CS EMEA ERM domain in Tunis and play a key role in supporting our European clients through production, upgrades, and implementation projects.</p><br><p>&nbsp;<br>You will be joining the new team in Tunis, which is fully integrated into the Client Services EMEA ERM domain. This cross-asset team covers all areas of Risk Management, with a primary focus on Credit Risk and Risk Control.</p><br><p><br>Although physically located in Tunis, the team operates as an extension of our regional structure, working in close coordination with our Paris office. The team is deeply embedded in client-facing activities and plays an important role in delivering high-quality solutions.&nbsp;This setup offers a unique blend of local autonomy and global integration. The direct reporting line is in Tunis, ensuring proximity and agility, while the functional alignment remains with the Regional Domain team in Paris, providing strategic direction, domain leadership, and access to broader initiatives.&nbsp;</p><br><p><b>Your missions&nbsp;</b></p><br><ul><li><p>Provide support services to the clients : follow-up and solving of open cases</p><br></li><li><p>Contribute to the building phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed</p><br></li><li><p>Manage defect correction and product enhancement</p><br></li><li><p>Conduct training, internal to Murex or to clients</p><br></li><li><p>Participate to client assistance on-site</p><br></li><li><p>Work on an internal product evolution stream</p><br></li></ul><p><b>Your profile&nbsp;</b></p><br><ul><li><p>Graduate (master’s degree from engineering, university) with a specialization in financial markets and/or mathematics.</p><br></li></ul><ul><li><p>Interest in IT/software development and proficiency in Unix, SQL databases and/or Oracle Sybase is desirable.</p><br></li></ul><ul><li><p>Strong analytical and problem-solving skills&nbsp;</p><br></li></ul><ul><li><p>Client-facing and excellent interpersonal and communication abilities&nbsp;</p><br></li></ul><ul><li><p>Ability to work independently, take initiatives and manage priorities in a dynamic environment&nbsp;</p><br></li></ul><ul><li><p>Fluent in English required and openness to travel</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.</span></p><br><p><span>Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.&nbsp;</span></p><br><p><span>Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.</span></p><br><p><b>Your team&nbsp;</b></p><br><p>As part of our strategic expansion, we are looking for talented Junior Murex Consultants to join our CS EMEA ERM domain in Tunis and play a key role in supporting our European clients through production, upgrades, and implementation projects.</p><br><p>&nbsp;<br>You will be joining the new team in Tunis, which is fully integrated into the Client Services EMEA ERM domain. This cross-asset team covers all areas of Risk Management, with a primary focus on Credit Risk and Risk Control.</p><br><p><br>Although physically located in Tunis, the team operates as an extension of our regional structure, working in close coordination with our Paris office. The team is deeply embedded in client-facing activities and plays an important role in delivering high-quality solutions.&nbsp;This setup offers a unique blend of local autonomy and global integration. The direct reporting line is in Tunis, ensuring proximity and agility, while the functional alignment remains with the Regional Domain team in Paris, providing strategic direction, domain leadership, and access to broader initiatives.&nbsp;</p><br><p><b>Your missions&nbsp;</b></p><br><ul><li><p>Provide support services to the clients : follow-up and solving of open cases</p><br></li><li><p>Contribute to the building phases of upgrade, migration or implementation projects as a stream member and participate to the client workshops when needed</p><br></li><li><p>Manage defect correction and product enhancement</p><br></li><li><p>Conduct training, internal to Murex or to clients</p><br></li><li><p>Participate to client assistance on-site</p><br></li><li><p>Work on an internal product evolution stream</p><br></li></ul><p><b>Your profile&nbsp;</b></p><br><ul><li><p>Graduate (master’s degree from engineering, university) with a specialization in financial markets and/or mathematics.</p><br></li></ul><ul><li><p>Interest in IT/software development and proficiency in Unix, SQL databases and/or Oracle Sybase is desirable.</p><br></li></ul><ul><li><p>Strong analytical and problem-solving skills&nbsp;</p><br></li></ul><ul><li><p>Client-facing and excellent interpersonal and communication abilities&nbsp;</p><br></li></ul><ul><li><p>Ability to work independently, take initiatives and manage priorities in a dynamic environment&nbsp;</p><br></li></ul><ul><li><p>Fluent in English required and openness to travel</p><br></li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Key ResponsibilitiesTechnical Presales Support Collaborate with sales teams to understand customer business and technical requirements in KSA and UAE Design and propose suitable technical solutions aligned with customer needs.<br> Prepare technical proposals, solution architectures, and statements of work.<br> Conduct product presentations, demonstrations, and proof-of-concept (POC) sessions.<br> Respond to RFPs, RFIs, and RFQs with technical and functional inputs.<br> Assist in effort estimation, BOM preparation, and solution sizing.<br> Customer Engagement Participate in customer meetings, workshops, and discovery sessions.<br> Explain technical concepts clearly to both technical and non-technical stakeholders.<br> Build trusted relationships with customers, partners, and internal teams.<br> Address customer technical concerns and provide recommendations.<br> Solution Design &amp; Documentation Prepare high-level and low-level solution designs when required.<br> Create architecture diagrams, implementation approaches, and integration workflows.<br> Ensure proposed solutions follow best practices, scalability, security, and compliance standards.<br> Collaboration Coordinate with engineering, delivery, product, and support teams.<br> Work closely with project managers and solution architects during transition to delivery.<br> Support continuous improvement of presales assets, templates, and demo environments.<br> Market &amp; Product Knowledge Stay updated on industry trends, competitor solutions, and emerging technologies.<br> Maintain strong understanding of company products, services, and capabilities.<br> Required Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.<br> 3–6 years of experience in presales, solution engineering, systems engineering, or technical consulting.<br> Experience in preparing technical proposals and responding to RFPs.<br> Strong understanding of enterprise IT solutions, cloud technologies, integrations, and software architectures.<br> Excellent communication and presentation skills.<br> Ability to work in a fast-paced, customer-facing environment.<br> Preferred Skills Experience with cloud platforms such as Azure, AWS, or Google Cloud.<br> Knowledge of APIs, integrations, databases, and enterprise applications.<br> Familiarity with cybersecurity, infrastructure, data, or AI solutions is a plus.<br> Experience with diagramming and documentation tools (Visio, Draw.<br>io, etc.). Relevant technical certifications are advantageous.<br> Soft Skills Strong analytical and problem-solving abilities.<br> Customer-oriented mindset.<br> Strong teamwork and collaboration skills.<br> Ability to manage multiple opportunities simultaneously.<br> Good negotiation and stakeholder management skills.<br> KPIs / Success Metrics Quality and timeliness of technical proposals.<br> Win rate contribution.<br> Customer satisfaction during presales engagements.<br> Accuracy of solution sizing and estimations.<br> Number of successful demos and POCs delivered.<br></span> </div>

<div>We re CX fanatics, as passionate about our clients as their fans are. It s why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an English speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!</div> <div> <br> </div> <div> <strong>What's in it for YOU!</strong> </div> <div> <ul> <li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;</li> <li>Continuous development through our internal learning platforms and external training;</li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</li> <li>2-3 weeks training course that will introduce you to the specifics of the job;</li> <li>Modern and comfortable office and relaxing spaces to take a break;</li> <li>Flexible work schedule;</li> <li>Free taxi rides for shifts ending between 7:30PM and 11PM;</li> <li>Corporate benefits and discounts.<br> <br> </li> </ul> </div> <div> <strong>Join Transcom as a Customer Service Representative!</strong> </div> <div>Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:</div> <div> <ul> <li>Work for a leading global digital marketplace dedicated to making pre-loved fashion accessible, where I focus on scaling platform growth and enhancing customer engagement across international markets;</li> <li>Provide an excellent customer experience by responding to customer queries in a timely and accurate way, via tickets;</li> <li>Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;</li> <li>Rotating shifts.<br> <br> </li> </ul> </div> <div> <strong>To be successful in this role, the following is needed:</strong> </div> <div> <ul> <li>C1 or native written and spoken proficiency in English;</li> <li>Strong verbal and written communication and interpersonal skills, such as empathy and listening;</li> <li>Ability to quickly absorb information, adapt and respond to change;</li> <li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.<br> </li> </ul> </div> <div> <strong>What Life at Transcom is like!<br> <br> </strong> </div> <div>At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That s just how we are at Transcom. Here we care and root for each other. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together.</div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >At Transcom, we are passionate about customer experience (CX). We are as dedicated to our customers as their fans are. That's why the most iconic fashion brands and global e-commerce leaders trust us. We are the driving force behind the platforms that are redefining online shopping and fashion tech. Today, we are looking for a dynamic, French-speaking Customer Advisor, a true brand ambassador, capable of guiding our customers through their shopping experience and resolving their requests with style, speed, and empathy.</font></font></p><p><font dir="auto" ><font dir="auto" >What we offer: An international and inclusive environment: A setting where you will feel supported, encouraged, and welcome from day one. Continuous development: Access to our internal learning platforms and external training programs. Endless growth opportunities: 90% of our managers started their careers as customer advisors. Paid training: A 2-3 week training program to introduce you to the specifics of the role. Comfort and well-being: Modern offices with relaxation areas for your breaks. Flexibility and benefits: Flexible working hours, free taxi service for shifts ending between 7:30 pm and 11:00 pm, as well as various company benefits and discounts.</font></font></p><p><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor. As a Customer Advisor, you will be on the front line supporting our users and making a real impact. In this role, you will: Work for a leading global platform for secondhand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets. Deliver an exceptional customer experience by responding to inquiries quickly and accurately, primarily by phone. Contribute to the project's success by suggesting improvements, sharing your knowledge, and learning alongside your colleagues. Work rotating shifts.</font></font></p><p><font dir="auto" ><font dir="auto" >Life at Transcom. At Transcom, our commitment is unwavering. To our customers, but also to each other. Every day, new people begin their journey with us. They take their current potential and transform it into future skills. They are valued for their hard work, teamwork, and mutual support. They become the driving force behind positive and lasting change within their teams and communities. It's simply our DNA at Transcom. Here, we care and support one another. You are included, just as you are, from day one. And with the right mindset, there are no limits to what we can achieve together.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Desired profile:</font></font></h2><p><font dir="auto" ><font dir="auto" >To succeed in this role, you will need:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Proficiency in French: Level C1 or native language (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >English proficiency: Minimum level B2 (written and spoken).</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li><li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.</p><br><p>We are looking for interns who will join our team as:<b>Software Engineering Intern – Test Automation &amp; AI</b></p><br><p><i><b>FIS</b>is a global financial services technology company that provides software, data, and operational solutions to banks, asset managers, and capital markets institutions worldwide.</i></p><br><p><u><b><span>What You Will Be Doing:</span></b></u></p><br><p>• Develop and maintain automated test scripts using Playwright and modern testing frameworks</p><br><p>• Support the design and execution of functional, regression, integration, and end-to-end tests</p><br><p>• Collaborate with engineering teams to identify automation opportunities across the software lifecycle</p><br><p>• Analyze test results, troubleshoot issues, and document findings for stakeholders</p><br><p>• Apply AI-assisted tools to improve testing efficiency, code quality, and developer productivity</p><br><p>• Contribute to test framework enhancements, reusable components, and automation standards</p><br><p>• Assist in validating application performance, usability, and reliability</p><br><p>• Support CI/CD pipeline integration and automated quality checks</p><br><p>• Create technical documentation, test plans, and knowledge-sharing materials</p><br><p>• Participate in agile ceremonies and contribute ideas for continuous improvement</p><br><p><u><b><span>What you will bring :</span></b></u></p><br><p><span>• Currently pursuing a degree or equivalent skills-based education in Computer Science, Software Engineering, Information Technology, or a related field</span></p><br><p><span>• Knowledge of software development fundamentals and programming concepts</span></p><br><p><span>• Understanding JavaScript, TypeScript, Python, or a similar programming language</span></p><br><p><span>• Understanding of software testing principles, test design, and quality assurance practices</span></p><br><p><span>• Familiarity with Playwright or interest in modern browser automation technologies</span></p><br><p><span>• Knowledge of version control systems such as Git</span></p><br><p><span>• Strong analytical, problem-solving, and debugging skills</span></p><br><p><span>• Effective communication and collaboration skills with technical and non-technical stakeholders</span></p><br><p><span>• </span>High attention to detail and willingness to learn</p><br><p><span>• </span>Good communication skills</p><br><u><b><span>Preferred Qualifications</span></b></u><p><span>• Exposure to Playwright test automation frameworks and Page Object Model design patterns</span></p><br><p><span>• Familiarity with AI-assisted development tools and generative AI technologies</span></p><br><p><span>• Understanding of CI/CD pipelines and automated software delivery practices</span></p><br><p><span>• Knowledge of API testing and web technologies</span></p><br><p><span>• Understanding cloud platforms, containers, or DevOps concepts</span></p><br><p><u><b>What We Offer:</b></u></p><br><p><span>•Paid internship</span></p><br><p><span>•</span>Mentorship and structured on-the-job learning</p><br><p><span>•</span>Hybrid working model</p><br><p><span>•</span>Company benefits: Transportation, ...</p><br><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Junior Resource Planning Analyst, where you will ensure that our organization's resources are planned and used effectively to meet short and long-term goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Junior WFM Analyst! Be on the front line of efficiency for our team and deliver impactful work on a company level. In this role, you will bridge the gap between business demand and resource availability to ensure the right resources are in the right place, at the right time. In this role, you will: Manage forecasting, create schedules, and optimize resource allocation across teams; Analyze historical data and apply or develop predictive models to provide insights that support strategic decision-making; Work closely with various departments to ensure resource availability aligns closely with business needs and customer demand; Drive continuous improvement by proactively identifying gaps and optimizing schedules; Ensure administrative and operational excellence by maintaining accurate planning data and performance monitoring. What's in it for YOU! International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one; Continuous development through our internal learning platforms and external training; Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists; Modern and comfortable office and relaxing spaces to take a break; Flexible work schedule and life-work balance. To be successful in this role, the following is needed: Proficiency in English at a C1 level (written and spoken); Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered); Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued); Specific training: Solid knowledge of data analysis systems and statistics; High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory; Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results; Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs. Life at Transcom At Transcom, we re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom, taking their potential and turning it into skills for the future. We value working hard, being a team player, and supporting others. You re included, just as you are, from day one. And with the right mindset, there s no end to how far we can go together. IMPORTANT: The CV uploaded must be in English.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficiency in English at a C1 level (written and spoken)</li><li>Minimum studies: Preferably a University degree in Economics, Business Administration, Statistics, Mathematics, or similar (equivalent extensive experience in a similar function will also be considered)</li><li>Previous experience: Minimum of one year's experience as a Data Analyst, RTA, Workforce Planner, or similar role. Experience within the Contact Center sector is a distinct advantage; (Internal candidates: Experience as a Quality Analyst, RTA, or Team Leader is highly valued)</li><li>Specific training: Solid knowledge of data analysis systems and statistics</li><li>High-level IT skills: Advanced proficiency in Google Sheets/MS Excel, and intermediate-to-high proficiency in Word, PowerPoint, and email communication. Basic knowledge of WFM software or scheduling/forecasting tools is preferred but not mandatory</li><li>Core competencies: Strong analytical thinking, problem-solving, proactive planning, organizational capacity, and a sharp focus on quality and results</li><li>Key traits: High integrity, excellent multitasking abilities, a team-player mindset, and the flexibility to adapt quickly to changing business needs</li></ul><p></p></section>