Ship Mechanic Jobs
52 Jobs Found
<p>POSITION SUMMARY Perform routine inspections of boilers, pumps, valves, piping systems, and control equipment. Monitor pressure, temperature, water levels, fuel consumption, and system performance. Conduct preventive maintenance activities according to established schedules. Diagnose and troubleshoot boiler and mechanical system malfunctions. Perform minor repairs and coordinate major repairs with maintenance teams or contractors. Monitor and maintain water treatment systems to ensure proper boiler performance. Record operating data, maintenance activities, and equipment performance reports. Respond promptly to equipment alarms, emergencies, and operational abnormalities. Ensure compliance with all health, safety, environmental, and regulatory requirements. Maintain cleanliness and organization within the boiler room and work areas. Follow all company and safety and security policies and procedures; report boiler room's maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2>
<p><strong>Education:</strong> Technical, Trade, or Vocational School Degree.</p>
<p><strong>Related Work Experience:</strong> At least 2 years of related work experience.</p>
<p><strong>Supervisory Experience:</strong> No supervisory experience.</p>
<p><strong>License or Certification:</strong> Boiler Operator or Boiler Technician certification.</p>
<h2 class="h5">Job description</h2>
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<span></span><p>Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.</p><br>
<p>Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.<br>Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.</p><br>
<p>Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.</p><br>
<p>CMA CGM Tunisia vous donne l’opportunité de soumettre votre candidature pour le poste <strong>Assistant(e) Documentation Import</strong> basé dans notre agence aux berges du Lac 1.</p><br> <p><span><strong>Mission : </strong></span>Assurer l'exécution et le suivi des activités Service Delivery Import afin de garantir la bonne préparation, le traitement et la clôture des escales.</p><br> <p><strong>Dans le cadre de vos missions, vous serez en charge de :</strong></p><br>
<p><span>• Suivre quotidiennement le planning des navires, organiser le travail et préparer les escales Import TC et RORO.<br>• Assurer la gestion et le suivi des modifications des BLs.<br>• Coordonner avec l’équipe Manifeste le traitement des rectifications avant et après l’arrivée des navires.<br>• Effectuer la réconciliation avant déchargement.<br>• Suivre les statuts jusqu’à la clôture de l’escale.<br>• Coordonner avec l’équipe GBS pour les factures non éditées </span></p><br> <p><strong>Compétences personnelles :</strong></p><br>
<ul>
<li>Excellentes capacités d'organisation et de gestion des priorités.</li>
<li>Grande rigueur et souci du détail.</li>
<li>Bonnes aptitudes en communication et en coordination.</li>
<li>Sens du service client.</li>
</ul>
<ul>
<li>Capacité à travailler en équipe</li>
</ul> <p>Come along on CMA CGM’s adventure !</p><br>
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Company Description<p><em>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 95,000 employees in 23 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</em></p><br><p> <em>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</em>.</p><br><br><br>Job Description<p>- Performs the activities within the Raw Material,Pagoda and Finished Goods warehouse depending on the defined area of responsibility as for unloading, booking, scanning, storing, picking, labelling, sequencing, loading, etc.<br></p><br><p>- Inspects incoming goods in terms of quality and quantity and packaging damages<br></p><br><p>- Books goods receipts and goods issues in the ERP system<br></p><br><p>- Forwards goods shipments to employees or departments<br></p><br><p>- Stores the goods according to the released standards and storage conditions<br></p><br><p>- Picks goods for the internal production area or for goods delivery to the customer delivery to the production area or to the customer<br></p><br><p>- Performs shipment and picking list preparation and closure in the ERP system<br></p><br><p>- Prepares the shipping documents for the goods deliveries to the customer or the picking list for the internal plant transports<br></p><br><p>- Respects the customer-specific packaging regulations<br></p><br><p>- Declares the shipment for finished goods to the forwarder<br></p><br><p>- Prepares the delivery notes for the goods deliveries to the customer and internal plant traffic<br></p><br><p>- Manages and ensures the operational readiness of the technical equipment used in the material handling<br></p><br><p>- Ensures the accuracy of stocks and stock transfers<br></p><br><p>- Performs cycle count and stocktake according to the plan<br></p><br><p>- Ensures the proper storage conditions<br></p><br><p>- Reports procurement requirements for packaging materials and is responsible for processing incoming and outgoing packaging<br></p><br><p>- Ensures the customer packaging cleanliness<br></p><br><p>- Supports the non-returnable packaging collection and disposal</p><br><br><br>Qualifications and Experience<p><strong>Level of education:</strong> Min BAC <br></p><br><p><strong>IT :</strong> Microsoft Office<br></p><br><p><strong>Language : </strong> French<br></p><br><p><strong>Basic Skills:</strong> Communication, Social & intercultural sensitivity, Change management, Target & result orientation, Motivation & resilience, Self-organization, Conflict management, Teamwork</p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Mission</b>: Implementation of orders for new parts requested. Ensure compliance of measurements and transmit them for processing. Search for quotes from suppliers. Ensure order follow-up according to a 3-step process (order acknowledgment/compliance of delivery date monthly/shipment). Report difficulties: blockages, anomalies, lost parts, non-receipt, non-compliant delivery, technical problems. Maintain good relations with suppliers by attending regular meetings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma Bac+3 in mechanical engineering, industrial methods, or logistics</li><li>Skills in process management and continuous improvement.</li><li>Good command of computer tools</li><li>Sense of organization, Autonomy, ability to share blocking points, synthesis skills</li><li>Team spirit and good communication skills.</li><li>Good command of French and English, both spoken and written.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><span><span><span>The Freight Solution Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a freight solution manager at Aramex, you will be the primary point of contact for clients regarding air freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities</span></span></span><span><span><span><span><span>.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li>Cultivate and nurture strong relationships with clients to foster loyalty and retention</li>
<li>Assists CMTs in all Sales and/or shipments that would require a subject matter expert</li>
<li>Analyze customers’ business models, routes volumes, etc. to create / customize solutions using all possible modes of shipping “Air, Land and Sea”</li>
<li>Going on joint sales visits with the CMT team when needed whether to regain lost clients, close new deals, cross sell existing clients, grow existing business, etc.</li>
<li>Support CMTs to resolve customer cases in relation to claims, discrepancies, KPIs performance and assist them to resolve any operational problems</li>
<li>Provide comprehensive freight solutions to clients, addressing their specific requirements and ensuring satisfaction</li>
<li>Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</li>
<li>Collaborate with internal stakeholders to coordinate freight logistics effectively</li>
<li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients</li>
<li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives</li>
<li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc</li>
<li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively</li>
<li>Identify employees with high potential and propose career development plan</li>
<li>Coordinate with the concerned Regional/Global Product Managers on all operational changes and updates needed</li>
<li>Initiate and Implement Freight SOPs across the station</li>
<li>Ensure accurate adoption of CargoWise and maintain integrity in milestone status updates</li>
<li>Collaborate with the regional pricing desk for requests for quotations (RFQs), projects, and tenders as required and</li>
<li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list</li>
<li>Negotiate and reduce costs from suppliers (airlines, sea lines, transportation companies)</li>
<li>Agree with the direct manager on the annual product targets</li>
<li>Ensure product revenue growth is met</li>
<li>Take all necessary measures when possible, to reduce cost without compromising quality and standards</li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</span></span></span></li>
<li><span><span><span>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</span></span></span></li>
<li><span><span><span>Proven experience in customer service and managing key business clients.</span></span></span></li>
<li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li>
<li><span><span><span>Excellent written communication skills.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Problem Solving And Critical Thinking<br>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around<strong>95,000 employees</strong> in <strong>23 countries</strong> and consolidated sales of EUR<strong> 3.9 billion in 2025 </strong>(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p> Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Executes the inspection of receipt and shipment in accordance with the relevant working procedures/instructions and the specific requirements of the customers<br></p><br><p>- Performs, collects, and archives incoming inspection results<br></p><br><p>- Executes sorting activities required before dispatch to production (sorting and/or Firewall) to protect Leoni processes and ensure appropriate follow-up of Quality Costs<br></p><br><p>- Ensures that the components required for production are approved (PSW / PPAP) before being sent to the warehouse<br></p><br><p>- Executes store audits to ensure compliance with storage conditions<br></p><br><p>- Performs required component measurements for raised issues<br></p><br><p>- Is accountable for performing the necessary tests for expired components<br></p><br><p>- Is authorized to stop production and/or dispatch to mitigate the risk of non-conforming processes/products</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education : </strong>University degree</li><li><strong>Branch Of Study:</strong> all branchs </li><li><strong>Experience: </strong> 1 year of experience Quality </li><li><strong>Social competences:</strong> Communication /Social & intercultural sensitivity / Change management /Target & resultorientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competences:</strong> Adult Learning Theory/Blended Learning/ELearning Concepts/Skills and Competency Modeling/Training Management /Leadership Development Programs</li></ul><br> </div>
<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree</p><p>Experience : Min 5 years in Quality Management</p><p>Communication</p><p>Social & intercultural sensitivity</p><p>Change management</p><p>Target & result orientation</p><p>Motivation & resilience</p><p>Self-organization</p><p>Conflict management</p><p>Teamwork</p>
<p>Manages and supervises the Operations Quality org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Operations Quality on segment level - Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products - Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how - Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree in a relevant field</li><li>Language: German, English & French</li><li>Min 5 years in Quality</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>
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Company Description<p><strong>LEONI </strong>is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around <strong>86,000 employees</strong> in <strong>21 countries</strong> and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p><strong>Since 2025</strong>, we have been part of the <strong>Luxshare Group</strong>, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Operations Quality on segment level<br></p><br><p>- Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products<br></p><br><p>- Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how<br></p><br><p>- Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><br><br><br>Qualifications and Experience<ul><li>Education Level : University degree</li><li>Experience : Min 5 years in Quality Management</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><br> </div>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around<strong>95,000 employees</strong> in <strong>23 countries</strong> and consolidated sales of EUR<strong> 3.9 billion in 2025 </strong>(excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p> Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard & governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Operations Quality on segment level<br></p><br><p>- Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products<br></p><br><p>- Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how<br></p><br><p>- Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><br><br><br>Qualifications and Experience<ul><li>Education Level : University degree</li><li>Experience : Min 5 years in Quality Management</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span>As a Colgate-Palmolive Packaging Engineer you will be supporting the North America pillar of Oral Care. You will be responsible for the development and implementation of innovative packaging solutions, working collaboratively with the Global and Marketing Divisions, Supply Chain, and Procurement teams. You will also have broad responsibilities in supporting our Manufacturing Operations to drive quality improvements, production efficiencies and cost savings projects. Additionally, you will play a critical role for the technical transfer of projects from Packaging to Operations.</span></p><br> <p><strong><span>Your Day to Day and the Future</span></strong></p><br>
<ul>
<li>
<p><span>Partner closely with North America (NA) Marketing and Design to bring innovative new products and packaging to the market, meeting brand and business requirements</span></p><br>
</li>
<li>
<p><span>Coordinate and execute line trials to ensure package performance across all manufacturing sites, including on-site attendance of component and manufacturing startups (as needed)</span></p><br>
</li>
<li>
<p><span>Analyze packaging quality issues, develop root-cause solutions, and drive the implementation of corrective and preventative actions</span></p><br>
</li>
<li>
<p><span>Conduct vendor qualifications for new packaging materials, ensuring proper validation and manufacturing efficiency</span></p><br>
</li>
<li>
<p><span>Manage the shipment of packaging component samples to cross-functional partners</span></p><br>
</li>
<li>
<p><span>Develop packaging designs for new product launches. You will ensure that all solutions meet the CP requirements for Quality, Sustainability, brand equity, consumer experience, and manufacturing execution</span></p><br>
</li>
<li>
<p><span>Responsible for Technology Transfer from Package Engineering to Manufacturing Operations to ensure new packaging systems perform as designed and meet operational targets</span></p><br>
</li>
<li>
<p><span>Create cost and savings estimates, tooling and package qualification plans, technology transfer documentation (Design History Files) and final package component specifications</span></p><br>
</li>
<li>
<p><span>Create component codes, Bills of Materials (BOMs), Manufacturing Specifications, and develop specific case/cube information</span></p><br>
</li>
<li>
<p><span>Responsible for meeting timeline commitments, including project planning steps, supplier selection, capital expenditure estimates, and technology transfer associated with projects. Manage flow of packaging related information, and communicate project progress, actual costs, and any associated risks</span></p><br>
</li>
<li>
<p><span>Interface with the Innovation teams to identify new and innovative packaging solutions, and work with other cross-functional teams to bring them to life through meticulous planning, design execution, and rigorous testing</span></p><br>
</li>
<li>
<p><span>Help identify or execute cost saving opportunities in your area of responsibility, and work towards implementation together with multiple cross-functional collaborators</span></p><br>
</li>
</ul> <p><strong><span>You'll need to have:</span></strong></p><br>
<ul>
<li>
<p><span>Bachelor's Degree in Package Engineering/Technology/Science or related field</span></p><br>
</li>
<li>
<p><span>3+ years Package Development or similar Engineering experience </span></p><br>
</li>
<li>
<p><span>Fundamental understanding of printing and decoration techniques for plastics, labels, or paperboard materials</span></p><br>
</li>
<li>
<p><span>Knowledge of laminate tubes, PET bottles, paperboard folding cartons, or corrugated shippers</span></p><br>
</li>
</ul> <p><strong><span>Even better if you have:</span></strong></p><br>
<ul>
<li>
<p><span>Experience working in a complex manufacturing or plant environment, with the ability to operate as a self-starter and communicate effectively with senior leaders and remote team members</span></p><br>
</li>
<li>
<p><span>Product design and development experience in the CPG field</span></p><br>
</li>
<li>
<p><span>Understanding of extrusion blow molding, injection molding, paperboard and corrugated packaging designs. </span></p><br>
</li>
<li>
<p><span>Product testing, data collection, data analysis and assessing pass / fail criteria to determine final product approval</span></p><br>
</li>
<li>
<p><span>Knowledge of packaging materials and conversion processes, such as extrusion blow molding, injection molding, and exposure to final product filling and assembly</span></p><br>
</li>
<li>
<p><span>Experience using Google Suite applications, SAP or other ERP software and/or similar computer systems.</span></p><br>
</li>
<li>
<p><span>Experience with CapePack or Tops software for case/cube development</span></p><br>
</li>
</ul>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are growing!<br> We are currently looking to hire an experienced Product Owner to join our Product team.<br> Who we are: Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.<br> The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation.<br> We are passionate about delivering impact.<br> Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.<br> What you will be doing You will join a dynamic and fast-paced environment, working under the authority of the CXG CTO and reporting to our Senior Product Manager.<br> As Product Owner, you own the product backlog end-to-end and act as the bridge between business stakeholders and delivery teams.<br> You work across the full CXG product portfolio, including our B2B and B2C platforms and internal tools.<br> You translate business needs into a clear, prioritized backlog of user stories that align with product strategy and business processes, and you champion those requirements throughout the development lifecycle.<br> You are accountable for maximizing the value the team delivers each sprint, making day-to-day scope and priority decisions, and ensuring what ships genuinely solves user problems.<br> You also lead the team of Business Analysts, overseeing their day-to-day work on projects.<br> In addition, you are expected to embed AI-driven ways of working across the product lifecycle, from discovery and requirements through to delivery and support.<br> Here, passion, integrity and a "can-do" attitude are always top of mind.<br> Your daily responsibilities will involve: Own, refine, and prioritize the product backlog, translating business needs into well-defined epics, user stories, and acceptance criteria that align with the product roadmap and business processes.<br> Define scope and lead the requirements process for larger initiatives, including business workshop facilitation and roadmap development, working with business stakeholders, the Product Manager, and the Project Manager to manage the delivery backlog and timelines.<br> Act as the primary decision-maker on backlog priorities during sprints, balancing business value, effort, dependencies, and risk.<br> Engage with colleagues across departments to identify system integration points and dependencies, and develop high-level solution proposals, including scoping master data, reporting, access, and provisioning requirements.<br> Document requirements to the highest standard, including business architecture diagrams, use case definitions, and as-is / to-be process and flow charts.<br> Act as team leader for the Business Analysts team: oversee their work, set priorities, and review their day-to-day activities on projects.<br> Leverage AI tools to accelerate and improve product work, including drafting and refining user stories, analyzing requirements and meeting inputs, summarizing research, and building lightweight prototypes and workflow automations.<br> Contribute to shaping AI-enabled features within the product, partnering with Tech, Dev, and Data teams to define requirements, validate feasibility, and translate AI capabilities into user value.<br> Act as Subject Matter Expert and Product Liaison to the Tech/Dev and QA teams throughout design, build, and release.<br> Oversee testing and quality assurance of applications, ensuring they meet performance, security, and usability standards, and collaborate with QA teams to resolve defects and issues promptly.<br> Provide training and support to systems support specialists and end users, addressing questions and issues related to business applications.<br> Work within an Agile (Scrum) delivery model under the direction of the Product Manager, running backlog refinement, sprint planning, reviews, and stakeholder demos.<br> Effectively manage stakeholders, subject matter experts, executives, and other internal groups through clear written and verbal communication.<br> Manage change: work side by side with the Product Manager to implement new ideas effectively within company strategy, influencing decisions through collaboration, leadership, and a customer-focused approach.<br> What success looks like You will be successful in this role when you are effectively leading and developing the Business Analysts team, running a healthy and well-prioritized backlog that keeps delivery moving, and consistently bringing new features and improved processes to life across the CXG product portfolio.<br> What you will bring along Bachelor's degree Computer Science or Software Engineering; an MBA is a plus with minimum of 5 years in an IT-related field.<br> Minimum of 3–5 years as a Product Owner or Business Analyst on software products (Product Owner experience strongly preferred).<br> Proven experience with Agile (Scrum) methodology and the Product Owner role, including backlog management and story writing.<br> Hands-on experience using AI and generative AI tools, such as Claude, ChatGPT, and Copilot, in a professional context to improve productivity, analysis, or delivery, with a genuine enthusiasm for applying AI to product work.<br> Familiarity with AI and ML product concepts, and the ability to reason about how AI capabilities create user and business value (desirable).<br> Experience with product and project tracking tools (Jira, Azure DevOps/TFS, MS Project, etc.<br>). Strong technical background and familiarity with development tools and REST APIs.<br> Strong stakeholder management skills.<br> Resource and team management skills.<br> Team player with the ability to work on own initiative.<br> Excellent communication skills and mastery of the English language (written and spoken).<br> Strong management reporting and documentation capabilities.<br></span> </div>