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<p>Job Title: Goldstar Processing Support Agent UK Market (Day Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Supervisor Overview of Role: The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</p><p>Primary responsibilities</p><ul><li>Accurately enter customer orders into GOPA (Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</li><li>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</li><li>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</li><li>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</li><li>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer.</li><li>Calling the customer by phone may be required if no responses are received via email.</li><li>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</li><li>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</li><li>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</li><li>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</li><li>Proactively communicate with customers to manage expectations and ensure satisfaction.</li><li>Any other tasks that may be required</li></ul><p>Growth & Career Opportunities</p><p>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</p><p>Perks of the Day Shift</p><ul><li>Collaborate in real time with cross-functional and international teams.</li><li>Enjoy a structured schedule aligned with business hours.</li></ul><p>Requirements & Qualifications</p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul><p>What we Offer</p><p>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</p><ul><li>Transportation Support: Shuttle service for a stress-free commute</li><li>Health Insurance: Comprehensive medical coverage to support your well-being</li><li>Meal Vouchers: Daily meal support to make your workdays easier.</li><li>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</li><li>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</li></ul><p>Our Hiring Process</p><ul><li>Application Review</li><li>Phone screening (if your profile matches the role requirements)</li><li>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</li><li>Final decision</li></ul><p>Our values</p><p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p><ul><li>Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</li><li>Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</li><li>Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</li><li>Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</li><li>People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Attention to detail strong accuracy, reading, comprehension and listening skills are critical</li><li>Problem solving skills - The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</li><li>Languages - Proficient written and oral (in English) is essential. Strong communicator</li><li>A team player with the ability to build relationships, and work with and through others to achieve Goldstar s goals is essential</li><li>Customer Service Focus - A passion for delivering the highest levels of customer service, a customer is king mentality and the ability to resolve customer issues effectively over the telephone is essential</li><li>A sense of urgency and the ability to work in a fast-paced and challenging work environment is essential</li><li>Excellent organization and time-management skills are also essential</li><li>Computer literate, with good keyboard skills; familiar with different on-line database packages and the Microsoft office Suite of products.</li><li>Experience using the Matrix/GOPA entry app is an advantage.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Title: </b>Goldstar Customer Support Agent EU (Day Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: The Customer Support Agent is responsible for managing pre-order, post-order, and general customer inquiries for the European market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams. This role acts as a key point of contact for customers and sales teams, supporting the full order lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities Customer Support & Communication Handle inbound and outbound customer communications via email, phone, and chat in a professional and timely manner. Provide excellent customer service by resolving inquiries, complaints, and escalations through to full resolution. Proactively communicate updates and manage customer expectations throughout the order process. Pre-Order Support Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives. Support customers and sales teams with product selection, vision boards, and other sales tools. Handle inquiries related to compliance, packaging, rush requests, and special order requirements. Post-Order Support Provide order updates, tracking information, and support for out-of-stock alternatives or order changes. Manage missed ship dates, delivery issues, returns, pickups, and reverse logistics activities. Create redo orders, production requests, and factory back orders where required. Issue Resolution & Escalation Management Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently. Process credit memos and coordinate corrective actions where necessary. Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution. Cross-Functional Collaboration Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction. Support internal teams with API inquiries, website registration, and system-related processes when needed. Administration & Performance Maintain accurate records of customer interactions, issues, and resolutions in internal systems. Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met. Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS). Additional Duties Comply with all company policies, procedures, and safety regulations. Maintain a clean and organized work environment. Support additional tasks and projects as required by management. Must be available to handle inbound and outbound communications (internal and external). Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications Experience Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required. Skills & Competencies Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skills and ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organizational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team player with the ability to collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage Our Hiring Process Application Review Phone screening (if your profile matches the role requirements) One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour) Final decision Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience in a customer service or sales role is essential. Experience in a B2B environment is an advantage. Experience in the promotional products industry is a plus but not required.</p><p><strong>Skills & Competencies</strong> Languages Native-level or near-native English language skills are required, particularly in spoken communication , as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in English are also essential Strong customer service mindset with excellent communication and interpersonal skills. Strong problem-solving skills and ability to make decisions quickly under pressure. Excellent attention to detail and a high level of accuracy. Strong organizational and time management skills with the ability to prioritize effectively. Ability to work with urgency in a fast-paced and dynamic environment. Team player with the ability to collaborate cross-functionally. Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</p><p></p></section>
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<p><b>This is where </b>your work makes a difference.</p><br><br><br><p>At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.</p><br><br><br><p>Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.</p><br><br><br><p>Here, you will find more than just a job—you will find purpose and pride. </p><br><br><br><br><p><span><b>Location Requirement – Malta</b><br>This position is based in <b>Malta</b>. Applications are only being considered from candidates who are willing and able to relocate to Malta for this opportunity.<br>Full time on permanent basis. Shift based.</span></p><br><br><p><span>The Production Technician will be required to work on a shift basis while carrying out preventative and predictive maintenance to ensure maximum equipment availability and deal with machine breakdowns and any necessary equipment upgrades.<br>We are looking for a skilled Production Technician to join our team. The Production Technician is responsible for operating and maintaining production machinery, ensuring that manufacturing procedures are carried out accurately, and maintaining a safe and clean working environment.</span></p><br><br><p><br><span><b>Responsibilities</b></span></p><br><br><ul><li><p><span>Perform the necessary maintenance activities on assigned equipment. Maintenance can be related to breakdown maintenance and preventive maintenance. Both activities must be performed by following Baxter's Global Procedures, as well as Baxter Malta's Local Procedures.</span></p><br><br></li><li><p><span>Support the Engineering team in the installation and validation of new processes within the plant, process improvements, MIPs, SNCs, and NPDs.</span></p><br><br></li><li><p><span>Adhere to all environmental, health and safety SOPs, equipment requirements, policies, and procedures, including any process-specific requirements.</span></p><br><br></li><li><p><span>Support plant-wide strategic plan programs and activities as instructed by the area Maintenance Manager.</span></p><br><br></li></ul><p><br><span><b>Qualifications</b></span></p><br><br><ul><li><p><span>Electrical qualification.</span></p><br><br></li><li><p><span>Proven work experience as a Production Technician or in a similar role.</span></p><br><br></li><li><p><span>Experience with industrial manufacturing equipment.</span></p><br><br></li><li><p><span>Understanding of safety regulations and procedures.</span></p><br><br></li><li><p><span>Good physical condition and stamina.</span></p><br><br></li><li><p><span>Technical knowledge and ability to read blueprints, manuals, and drawings.</span></p><br><br></li><li><p><span>Excellent troubleshooting skills.</span></p><br><br></li><li><p><span>Strong attention to detail and accuracy in work.</span></p><br><br></li></ul><p><br><span>We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The minimum salary for this position is €20,800.00 annually. Your initial pay could be at the minimum or higher based on skills and expertise, experience, and other relevant factors, all of which are subject to change. This position may also be eligible for competitive benefits, discretionary bonuses, and/or long-term incentives. For questions about compensation, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.</span></p><br><br><br><br><br><p><b>Equal Employment Opportunity</b></p><br><br><br><p>Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.</p><br><br><br><br><p><b>Reasonable Accommodations</b><br>Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.</p><br><br><br><br><p><b>Recruitment Fraud Notice</b><br><span>Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.</span></p><br><br><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding: </strong>Memphis, TN and Arkansas: Little Rock, Russellville, Hot Springs, Searcy.</p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p>Key Stakeholders </p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding:</strong> </p><br><ul><li>Memphis, TN</li><li>Oxford, MS</li><li>Jackson, MS</li></ul><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p>Key Stakeholders </p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<ul><li><p><span>The Medical Value Partner is a key strategic leadership role requiring therapeutic area expertise and clear business understanding to identify and address the relevant medical needs in clinical practice to successfully support the optimal use of Roche products.</span></p><br></li><li><p><span>Linking the affiliate with the global medical affairs objectives to deliver on data generation, knowledge exchange/ data communication, and to lead Therapeutic Areas Experts engagement and development in a scientific manner.</span></p><br></li><li><p><span>Providing high caliber medical support to internal partners (Primary Points of Contact (PPOC: Patient Journey Partner “PJP” and Healthcare System Partner “HSP”), Regulatory) on scientific and medical issues to achieve the affiliate objectives.</span></p><br></li><li><p><span>Acting as a guardian for high standards of compliance, ethics and safety of Roche products, while putting the patient at the center of every action.</span></p><br></li><li><p><span>Leading specific transverse and strategic projects within the Innovation and Partnerships chapter</span></p><br></li><li><p><span>Ensuring all medical information enquiries from customers are answered in a balanced, accurate, ethical and timely manner</span></p><br></li><li><p><span>Supporting the safe and effective use of Roche products </span></p><br></li></ul><p><b>Primary Responsibilities and Accountabilities</b></p><br><p><b>Medical Strategy and Planning</b>:</p><br><ul><li><p><span>Identify unmet medical needs at medical and scientific customer sites</span></p><br></li><li><p><span>Identify key medical knowledge gaps and propose appropriate action plan</span></p><br></li><li><p><span>Develop Medical strategy, projects & tactics in the concerned therapeutic area to address questions and concerns from the scientific community</span></p><br></li><li><p><span>Develop clinical messages for the product line to support achieving the affiliate objectives</span></p><br></li><li><p><span>Lead the scientific affairs team to achieve the plan</span></p><br></li><li><p><span>Lead the pre-launch activities</span></p><br></li><li><p><span>Manage the budget</span></p><br></li><li><p><span>Implement tools to monitor the medical activities </span></p><br></li><li><p><span>Attend appropriate regional and international scientific congresses</span></p><br></li></ul><p><b>TAE interactions & development:</b></p><br><ul><li><p><span>Responsible for setting up and follow up of 1 to 1 meeting and Advisory Boards to collect input on disease areas, treatment algorithms, clinical data, unmet medical needs, protocol design, and medical education needs.</span></p><br></li><li><p><span>Maintain, strengthen, and develop sustainable partnership with KOLs/ Scientific Associations</span></p><br></li><li><p><span>Coordinate and follow up of the Medical insights collection related to the medical strategy. </span></p><br></li><li><p><span>Responsible for presenting medical content: pipeline and medical educational content</span></p><br></li></ul><p><b>Compliance:</b></p><br><ul><li><p><span>Make sure all service activities and behavior in business are in compliance to Roche standards and guidelines (Symphony, SOPs, and code of conduct)</span></p><br></li><li><p>Clinical Operations:</p><br></li><li><p><span>Plan, design, Oversight of execution and report of clinical trials according to ICH-GCP, Roche SOPs and local regulation. </span></p><br></li><li><p><span>Identify opportunities to engage Roche Tunisia in local Investigator Initiated Studies</span></p><br></li><li><p><span>Development of effective interactions with clinical Operations including but not limited to placing studies, provide input on feasibility, sites and investigator selection.</span></p><br></li></ul><p><b>Internally:</b></p><br><ul><li><p><span>Work cross-functionally with internal functions to ensure strategic alignment and in Global squads as needed</span></p><br></li><li><p><span>Act as the medical expert in disease and product by detecting, analyzing and sharing new data about the portfolio products and competitive assets with Disease Area Team</span></p><br></li><li><p><span>Support regulatory and healthcare system shaping to achieve timely products registration and access</span></p><br></li><li><p><span>Approval of promotional materials, and external medical content in accordance with Roche SOPs </span></p><br></li><li><p><span>Support the Pharmacovigilance and Medical Information Responsible</span></p><br></li></ul><p><b>Medical Projects:</b></p><br><ul><li><p><span>Lead strategic Projects within the affiliate to accelerate switch to innovation</span></p><br></li></ul><p><b>Medical information:</b></p><br><ul><li><p><span>Ensuring all medical information enquiries from customers are answered in a balanced, accurate, ethical and timely manner</span></p><br></li><li><p><span>Supporting the safe and effective use of Roche products</span></p><br></li><li><p><span>Ensure that all enquiries related to designated Roche Products received from all sources (e.g. via phone; e-mail; letter; fax; face to face) are resolved to the required standard.</span></p><br></li><li><p><span>Respond or triage all unsolicited enquiries from customers on Roche products, including both on and off-label enquiries. </span></p><br></li><li><p><span>Ensure they provide scientific, balanced and up to date information on Roche products to external and internal customers.</span></p><br></li><li><p><span>Ensure responses are timely, meeting local requirements</span></p><br></li><li><p><span>Identify, collecting and reporting any AE and/or other reportable event and forward to drug safety department within timelines described in relevant SOPs</span></p><br></li><li><p><span>Identify and reporting any product quality complaint and forward to local complaint manager within timelines described in relevant SOPs.</span></p><br></li><li><p><span>Ensure integrity and scientific accuracy of the MI responses if applicable. </span></p><br></li><li><p><span>Ensure copyright compliance for documents provided to the customer if applicable.</span></p><br></li></ul><p><b>Professional and Technical Requirements</b></p><br><p><b>Education/Qualifications:</b></p><br><ul><li><p><span>Medical degree/Scientific background</span></p><br></li><li><p><span><span>Business administration and Project management training is a plus</span></span></p><br></li></ul><p><b>Experience, Knowledge & Competencies</b></p><br><br><p><b>Experience</b></p><br><ul><li><p><span>Professional experience within pharmaceutical industry desirable but not mandatory</span></p><br></li><li><p><span>Experience and knowledge of oncology therapeutic area is preferable</span></p><br></li><li><p><span>Knowledge of the overall drug development process relevant to pharmaceutical/ biothechnology organizations </span></p><br></li><li><p><span>Experience in development and implementation of clinical trials</span></p><br></li><li><p><span>Experience in the principles and techniques of data analysis, interpretation and clinical relevance</span></p><br></li><li><p><span>Experience of writing clinical publications and delivery of scientific presentations</span></p><br></li><li><p><span>Relationships with external TAEs, and external organization is strongly preferred</span></p><br></li><li><p><span>Experience in working with senior business leaders, clinicians and regulatory authorities</span></p><br></li></ul><p><b>Knowledge:</b></p><br><ul><li><p><span>ICH,GCP and local regulations</span></p><br></li><li><p><span>Appreciate the diversity of working with multifunction teams</span></p><br></li><li><p><span>Knowledge of drug discovery & commercialization process</span></p><br></li><li><p><span>MS office literate</span></p><br></li><li><p><span>Fluent English language knowledge, written and verbal</span></p><br></li></ul><p><b>Competencies:</b></p><br><ul><li><p><span>Strategic thinking</span></p><br></li><li><p><span>Leadership skills</span></p><br></li><li><p><span>Analytical skills</span></p><br></li><li><p><span>Results orientation</span></p><br></li><li><p><span>Communication, interpersonal and networking skills</span></p><br></li><li><p><span>Negotiation skills</span></p><br></li><li><p><span>Presentation skills</span></p><br></li><li><p><span>Knowledge in data analysis and statistics</span></p><br></li></ul><p><b>Mindset:</b></p><br><ul><li><p><span>Strong organization skills</span></p><br></li><li><p><span>Good communication skills</span></p><br></li><li><p><span>Good time and priority management</span></p><br></li><li><p><span>Strong team player</span></p><br></li><li><p><span>Open-minded and flexible</span></p><br></li><li><p><span>Customer service orientated</span></p><br></li><li><p><span>Entrepreneurial spirit with strong partnership skills </span></p><br></li><li><p><span>Growth mindset, coaching, active listening </span></p><br></li><li><p><span>Ability to learn and self-challenge quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside</span></p><br></li><li><p><span>Autonomous and altruistic in supporting the global network</span></p><br></li><li><p><span>High sense of integrity in everything he/she does (ie open, honest, ethical and authentic)</span></p><br></li><li><p><span>Facilitator leveraging internal and external networks to create value, share and scale</span></p><br></li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><em><strong>This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.</strong></em><br>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p>Responsibilities</p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.</li><li>Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.</li></ul><br>Qualifications<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this roleat the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on manyfactors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount isearned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that areallocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolutediscretion, consistent with applicable law. </p><br><br>Additional Information<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies.</li><li>Operates effectively in a matrix environment. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.</li><li>Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li></ul><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
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<span><strong>Job Title: </strong>Goldstar Customer Support Agent – NA</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to: </strong>Contact CentreOperations Supervisor</span> <br> <p><span><strong>Overview of Role:</strong></span></p><br> <p><span>The Customer Support Agent is responsible for managing pre-order, post-order, and general customerinquiries for theNorth American market, ensuring an excellent customer experience through timely communication, problem resolution, and coordination with internal teams.</span></p><br> <p><span>This role acts as a key pointof contact for customers and sales teams,supporting the fullorder lifecycle, from product inquiries and quotations through to delivery, issue resolution, and after-sales support.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br> <p><span><strong>Customer Support & Communication</strong></span></p><br> <ul> <li><span>Handle inbound and outbound customer communications via email,phone, and chatin a professional and timely manner.</span></li> <li><span>Provide excellent customer service by resolving inquiries, complaints, and escalations throughto full resolution.</span></li> <li><span>Proactively communicate updates and manage customer expectations throughout theorder process.</span></li> </ul> <p><span><strong>Pre-Order Support</strong></span></p><br> <ul> <li><span>Manage customer requests related to pricing, quotations, product information, virtuals, samples, and product alternatives.</span></li> <li><span>Support customers and sales teams with productselection, vision boards,and other sales tools.</span></li> <li><span>Handle inquiries relatedto compliance, packaging, rush requests, and special orderrequirements.</span></li> </ul> <p><span><strong>Post-Order Support</strong></span></p><br> <ul> <li><span>Provide order updates, tracking information, and support for out-of-stock alternatives or order changes.</span></li> <li><span>Manage missed ship dates,delivery issues, returns, pickups, and reverselogistics activities.</span></li> <li><span>Create redo orders, production requests, and factory backorders where required.</span></li> </ul> <p><span><strong>Issue Resolution & Escalation Management</strong></span></p><br> <ul> <li><span>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</span></li> <li><span>Process credit memosand coordinate corrective actions where necessary.</span></li> <li><span>Escalate issues appropriately and collaborate with internal stakeholders to ensure timely resolution.</span></li> </ul> <p><span><strong>Cross-Functional Collaboration</strong></span></p><br> <ul> <li><span>Work closely with Sales, Production, Logistics, and other internal teams to ensure smooth order processing and customer satisfaction.</span></li> <li><span>Support internal teams with API inquiries, website registration, and system-related processes when needed.</span></li> </ul> <p><span><strong>Administration & Performance</strong></span></p><br> <ul> <li><span>Maintain accuraterecords of customerinteractions, issues, and resolutions in internal systems.</span></li> <li><span>Monitor and manage assigned tasks and workflows, ensuring SLAs and KPIs are consistently met.</span></li> <li><span>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score (NPS).</span></li> </ul> <p><span><strong>Additional Duties</strong></span></p><br> <ul> <li><span>Comply with allcompany policies, procedures, and safety regulations.</span></li> <li><span>Maintain a cleanand organised workenvironment.</span></li> <li><span>Support additional tasksand projects as required by management.</span></li> <li><span>Must be available to handle inboundand outbound communications (internal and external).</span></li> </ul> <br> <span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Senior Marketing Coordinator, Marketing Specialist, or other cross-functional roles within the business.</span> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <span>Experience</span> <ul> <li><span>Previous experience in a customer service or sales role is essential.</span></li> <li><span>Experience in a B2B environment is an advantage.</span></li> <li><span>Experience in the promotional products industry is a plus but not required.</span></li> </ul><span>Skills & Competencies</span> <ul> <li><span><strong>Languages </strong>– Native-level or near-native <strong>English </strong>language skills are required, particularly in <strong>spoken communication</strong>, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in <strong>English </strong>are also essential</span></li> <li><span>Strong customer service mindset with excellent communication and interpersonal skills.</span></li> <li><span>Strong problem-solving skillsand ability to make decisions quickly under pressure.</span></li> <li><span>Excellent attention to detail and a high level of accuracy.</span></li> <li><span>Strong organisational and time management skills with the ability to prioritize effectively.</span></li> <li><span>Ability to work with urgency in a fast-paced and dynamic environment.</span></li> <li><span>Team playerwith the abilityto collaborate cross-functionally.</span></li> <li><span>Strong computer literacy, including Microsoft Office, and online systems/databases. Salesforce experience would be an advantage</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Marketing Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong><u>Equal opportunity employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <p><span>#LI-NG1 #LI-Onsite</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><strong>Job Title: </strong>Goldstar Processing Support Agent - North America (Evening Shift)</span><br><span><strong>Location</strong>: Tunis, Tunisia</span><br><span><strong>Reporting to: </strong>Contact Centre Supervisor</span><br><p><span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span></p><br><p><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br><ul><li><span>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li><li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li><li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li><li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li><li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</span></li><li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li><li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</span></li><li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</span></li><li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</span></li><li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required.</span></li></ul><br><span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span><br><p><span><strong><u>Perks of the Evening Shift</u></strong></span></p><br><ul><li><span>Gain international business exposure and cross-functional experience.</span></li><li><span>Develop valuable communication, problem-solving, and customer service skills in a global environment.</span></li><li><span>Enjoy your mornings free for personal commitments, errands, or appointments.</span></li></ul><br><p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br><ul><li><span><strong>Attention to detail </strong>– strong accuracy, reading, comprehension and listening skills are critical</span></li><li><span><strong>Problem solving skills </strong>- The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li><li><span><strong>Languages </strong>- Excellent English level in written and oral is essential.</span></li><li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</span></li><li><span><strong>Customer Service Focus </strong>- A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li><li><span>A <strong>sense of urgency </strong>and the ability to work in a fast-paced and challenging work environment is essential</span></li><li><span><strong>Excellent organization </strong>and <strong>time-management </strong>skills are also essential</span></li><li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite </strong>of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li></ul><br><p><span><strong><u>What we Offer</u></strong></span></p><br><p><span>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br><ul><li><span>Transportation Support: Shuttle service for a stress-free commute</span></li><li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li><li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li><li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li><li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li></ul><br><p><span><strong><u>Our Hiring Process</u></strong></span></p><br><ul><li><span>Application Review</span></li><li><span>Phone screening (if your profile matches the role requirements)</span></li><li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li><li><span>Final decision</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First: </strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement: </strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented: </strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity: </strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric: </strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong><u>Equal Opportunity Employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br><p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br><p><span>We’re committed to helping shape a better, brighter future—together</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.<br>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p>Responsibilities</p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.</li><li>Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of leadership success and solid presentation skills. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.</li><li>Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Operates effectively in a matrix environment.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas.</li><li>Preferred: Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred.</li><li>Preferred: Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders</li><li>Preferred: English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. </li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.<br>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p>Responsibilities</p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.</li><li>Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.</li><li>Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies.</li><li>Proven track record of success in selling and solid presentation skills. Operates effectively in a matrix environment. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.</li><li>Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.<br>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting an</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements. Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding:</strong><strong> North Nashville, Clarksville, Bowling Green, KY.</strong></p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p>Key Stakeholders </p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>S-E-SE HR Recruiting</p><p><br></p><p>Works with hiring managers to determine the specific qualifications and skills needed for a particular job opening.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in HR , Management and Psychology</li><li>Experience in recruitment, onboarding, interviewing, and candidate assessment</li><li>Good knowledge of job analysis and job fairs</li><li>Strong communication, presentation, and project/process management skills</li><li>Analytical mindset with data interpretation and continuous improvement approach</li><li>Proficiency in MS Office, SuccessFactors, SmartRecruiters, and ATS</li><li>English: B1</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Works with hiring managers to determine the specific qualifications and skills needed for a particular job opening. Uses various methods to find potential candidates, such as job boards, social media, networking events, and employee referrals. Reviews resumes and conducts phone or in-person interviews to assess a candidate's qualifications and fit for the job. Schedules and coordinates interviews between candidates and hiring managers. Conduct reference checks, employment verifications, and criminal background checks to ensure a candidate's suitability for the job. Negotiates job offers with candidates and coordinates the onboarding process once a candidate has accepted a job offer. Maintains relationships with candidates and keep them engaged with the company for future job openings.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in HR , Management and Psychology</li><li>Experience in recruitment, onboarding, interviewing, and candidate assessment</li><li>Good knowledge of job analysis and job fairs</li><li>Strong communication, presentation, and project/process management skills</li><li>Analytical mindset with data interpretation and continuous improvement approach</li><li>Proficiency in MS Office, SuccessFactors, SmartRecruiters, and ATS</li><li>English: B1</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: We are looking for an IT Recruitment Officer with at least 2 years of experience in IT recruitment, with a strong background in sourcing within the French market. You will be responsible for identifying, approaching, and qualifying IT profiles (developers, consultants, project managers, etc.), conducting HR interviews, and supporting candidates throughout the recruitment process.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Minimum 2 years of experience in IT recruitment.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent mastery of sourcing techniques (LinkedIn Recruiter, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of the French IT market.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong interpersonal skills, organizational skills and autonomy.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of French, both spoken and written.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>A propos de Prysmian</b><br><span>Prysmian Group est le leader mondial de l'industrie des systèmes de câbles. Nous sommes spécialisés dans les secteurs des câbles et systèmes souterrains et sous-marins pour le transport et la distribution d'énergie, des câbles spéciaux pour des applications dans de nombreuses industries différentes et des câbles à moyenne et basse tension pour les secteurs de la construction et des infrastructures.</span><br><span>Nous comptons 30 000 employés répartis dans plus de 50 pays. Chez Prysmian, chacun a le potentiel de laisser sa marque, car peu importe votre rôle ou votre emplacement, vous faites partie d’une entreprise qui contribue à transformer le monde qui nous entoure.</span><br><b>Description Du Poste :</b><br> </p><br><p>Sous l'autorité du Responsable Production, vous veillez à la bonne application du programme de la production en respectant : Le planning de production ainsi que le délai client, la conformité des produits et les régles sécurités :</p><br><p><span>.</span></p><br><ul><li><p>Superviser les employés en matière d’efficacité, de performance, de respect des consignes de sécurité et des procédures, dans le but d’améliorer les indicateurs de performance (main-d’œuvre directe et réduction des déchets).</p><br></li><li><p>Évaluer les processus et les performances de travail, et formuler des recommandations.</p><br></li><li><p>Veiller à ce que la main-d’œuvre, les matières premières et les équipements soient disponibles et opérationnels pour produire des biens de qualité de manière efficace et rapide, avec un minimum de rebuts.</p><br></li><li><p>Assurer une utilisation efficace des équipements pour respecter les calendriers de production et garantir la qualité des produits dans un environnement sécurisé.</p><br></li><li><p>Réaliser des Gemba sécurité et encadrer les employés sur le terrain.</p><br></li><li><p>Piloter les initiatives Kaizen et les analyses « 5 pourquoi ».</p><br></li><li><p>Prendre toutes les mesures nécessaires pour assurer la continuité de la production.</p><br></li><li><p>Tenir à jour les registres de présence, d’absences, d’appels et d’heures supplémentaires.</p><br></li></ul><p><b>Profil Recherché :</b></p><br><ul><li><p>Minimum de 5 ans sur une fonction similaire.</p><br></li><li><p>Bonne maîtrise des principes du Lean Manufacturing, incluant les méthodologies Kaizen.</p><br></li></ul><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span ><font dir="auto" ><font dir="auto" >What we offer you:</font></font></span></p><ul><li><font dir="auto" ><font dir="auto" >International and inclusive environment: A setting where you will feel supported, encouraged and welcomed from day one.</font></font></li><li><font dir="auto" ><font dir="auto" >Continuous development: Access to our internal learning platforms and external training.</font></font></li><li><font dir="auto" ><font dir="auto" >Infinite growth opportunities: 90% of our managers started their careers as customer advisors.</font></font></li><li><font dir="auto" ><font dir="auto" >Paid training: A 2-3 week training cycle to introduce you to the specifics of the job.</font></font></li><li><font dir="auto" ><font dir="auto" >Comfort and well-being: Modern offices with relaxation areas for your breaks.</font></font></li><li><font dir="auto" ><font dir="auto" >Flexibility and benefits: Flexible working hours, free taxi transport for shifts ending between 7:30 p.m. and 11:00 p.m., as well as various company benefits and discounts.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Join Transcom as a Customer Advisor</font></font></p><p><font dir="auto" ><font dir="auto" >As a Customer Advisor, you will be on the front line supporting our users and making a significant impact. In this role, you will:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Working for a leading global platform for second-hand fashion, dedicated to making sustainable fashion accessible while boosting customer engagement in international markets.</font></font></li><li><font dir="auto" ><font dir="auto" >To provide an exceptional customer experience by responding to requests quickly and accurately, primarily by telephone.</font></font></li><li><font dir="auto" ><font dir="auto" >Contribute to the success of the project by proposing improvements, sharing your knowledge and learning alongside your colleagues.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Mastery of French: Level C1 or native language (written and oral).</font></font></li><li><font dir="auto" ><font dir="auto" >My English proficiency: Minimum level B2 (written and oral).</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication skills: Great interpersonal skills, empathy and active listening skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Mental agility: The ability to quickly absorb information, adapt, and react to change.</font></font></li><li><font dir="auto" ><font dir="auto" >Positive attitude: A genuine desire to offer a "brilliant" experience; you are convinced that customers deserve more than just technical support.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p><span>Install, maintain and test electrical system and equipment.</span></p><br><br><p><b>What you will do</b></p><br><br><p>1.Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools</p><br><br><p>2. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components</p><br><br><p>3. Connect wires to circuit breakers, transformers, or other components</p><br><br><p>4. Use testing devices such as ohmmeters, multimetre and test batteries in generators, emergency lighting, etc</p><br><br><p>5. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances</p><br><br><p>6. Follow all safety and security policies and procedures to ensure a clean, safe, and secure environment.</p><br><br><p>7. Maintain cleanliness and organization of the work area at all times</p><br><br><p><b>What you bring</b></p><br><br><p><b>Education:</b></p><br><br><p>High school education or equivalent experience</p><br><br><p><b>Experience:</b></p><br><br><p>Experience required by position is from 1 to 2</p><br><br><p>years of employment in the related position with</p><br><br><p>Four Seasons or other organization.</p><br><br><p><b>Skills and Abilities:</b></p><br><br><p>Requires a working technical knowledge of</p><br><br><p>general building maintenance.</p><br><br><p>Working knowledge is generally learned on-the-</p><br><br><p>Job or through a series of professional certifications.<br><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p><b>Schedule & Hours:</b></p><br><br><p><span>full time</span></p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>Un opérateur ligne de production dans le domaine de connectivité</p><br><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>
<h2 class="h5">Job description</h2>
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<p>Guardian</p><br><p><i><span>Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are. </span></i></p><br><p><br><i><span>All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.</span></i></p><br><p><i>Visit our DE&I Page to</i><i> learn more about Prysmian's commitments.</i></p><br><p>Your application data will be treated according to our Data Protection Policy. If you believe you require assistance to complete this form or to participate in an interview, please let us know.</p><br> </div>