Ticket Agent Jobs in Tunisia

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Profil Francophone &amp; Télévendeur<br><p>Job Description</p><br><br>The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.Essential Functions/Core Responsibilities<p>• Achieve specific sales targets and maximizing sale opportunities on each and every call</p><br><br><br><p>• Use script and/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs</p><br><br><br><p>• Maintain broad knowledge of products, pricing, promotions, and procedures</p><br><br><br><p>• Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)</p><br><br><br><p>• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures</p><br><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer</p><br><br><br><p>• Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer</p><br><br><br><p>• Prepare complete and accurate work including appropriately notating accounts as required</p><br><br><br><p>• Participate in activities designed to improve customer satisfaction and sales performance</p><br><br><br><p>• Answer billing questions by talking through components of customer accounts</p><br><br><br>Candidate Profile&nbsp;<p>• High school diploma with three to six months of sales experience preferred</p><br><br><br><p>• Courteous with strong customer service orientation</p><br><br><br><p>• Strong communication and negotiation skills required</p><br><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><br><p>• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly</p><br><br><br><p>• Basic computer navigation skills and PC Knowledge</p><br><br><br><p>• Tolerance for repetitive work in a fast paced environment</p><br><br><br><p>• Ability to work as a team member, as well as independently</p><br><br><br><p>• Dependable with proficient attention to detail</p><br><br><br><p>• Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner</p><br><br><br><p>• Able to rotate shifts, as needed</p><br><br><br><p>• Based on location and/or program, additional experience/skills may be required</p><br><br><br><p>*Job requirements may vary by country and will not contravene any local laws</p><br><br><br>Career Framework Role&nbsp;<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.</p><br><br><br>Supplemental Geographical Information<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:</p><br><br><br><p>GERMANY - This job description does not apply to employees in Germany.</p><br><br><br><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION</p><br><br><br><p>PHILIPPINES </p><br><br><p>• Minimum of two years of college education. No prior call center experience is required</p><br><br><p>• Ability to think clearly and can explain simple issues effectively, both written and verbally</p><br><br><br><p>INDIA </p><br><br><p>• High school diploma with zero to six months of sales experience preferred </p><br><br><p>• Ability to effectively communicate, both written and verbally</p><br><br><p>• Listen attentively to customer needs and concerns; demonstrate empathy</p><br><br><p>• Clarify customer requirements; probe for and confirm understanding of requirements or problem</p><br><br><p>• Confirm customer understanding of the solution and provide additional customer education as needed</p><br><br><p>• Ability to learn including strong problem solving skills</p><br><br><p>• Demonstrate strong probing and problem solving skills</p><br><br><p>• Should be able to handle complex queries</p><br><br><p>• Should be able to resolve customer queries independently</p><br><br><br>Disclaimer <p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.</p><br><br><br><p>Location:</p><br><br>TUN N°12 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Are you passionate about leading people, scaling automation, and enabling Citizen Development &amp; AI adoption across a global organization? As Team Leader RPA &amp; Citizen Development, you lead a cross-functional team consisting of two roles: 'AI &amp; Citizen Development Community Enablers' and 'RPA Developers'. You are accountable for both sides of our transformation: the technical delivery of automation and AI solutions, and the community, enablement, and change that make adoption stick. You set direction, remove blockers, and grow your people while keeping delivery scalable, governed, and aligned with the business.</p><p>1. Team leadership &amp; people development</p><ul><li>Lead, coach, and grow a team of AI Community Enablers and RPA Developers; set goals, give feedback, and support career development.</li><li>Build a collaborative, high-ownership team culture with a startup spirit inside a global organization.</li><li>Plan capacity, prioritize the backlog, and balance technical delivery for both RPA solutions and community and enablement work.</li><li>Lead with an outcome focus: drive developers to deliver fast, while using sound technical judgment to ensure quality and depth don't suffer in the process.</li><li>Continuously improve your team and its processes grow your people's skills and sharpen how the team delivers value, rather than settling for the status quo.</li></ul><p>2. Delivery &amp; technical oversight</p><ul><li>Own end-to-end delivery of the team's automation (Microsoft Power Platform / UiPath) and AI use cases and initiatives, from intake to deployment and support.</li><li>Ensure solution quality, reusability, and maintainability through standards and potentially a future component/solution marketplace.</li><li>Steer the citizen development toolkit and tech stack (Microsoft Power Platform, 365 Copilot, and more) together with your team and experts from other teams.</li><li>Bring deep, hands-on understanding of RPA and Citizen Development tools to challenge and improve your developers' technical approach and design decisions.</li></ul><p>3. Strategy, stakeholders &amp; governance</p><ul><li>Translate the RPA, AI and Citizen Development strategy into a concrete roadmap and measurable outcomes.</li><li>Act as a key point of contact toward business leaders, IT, and InfoSec for RPA and Citizen Development; clarify and prioritize incoming requests.</li><li>Ensure governance, compliance, and responsible AI/data standards are embedded in how the team works.</li></ul><p>4. Adoption, improvement &amp; scaling</p><ul><li>Drive the community, training, and change initiatives that maximize adoption, impact, and sustainability.</li><li>Identify opportunities to improve tools, processes, delivery models, and governance</li><li>Explore new technologies in AI, RPA, Power Platform, and intelligent automation</li><li>Identify what to scale across the company and where to reuse existing solutions.</li><li>Report progress, value, and pipeline transparently to management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Leadership experience (team lead, project/program lead, or similar), with a track record of growing people.</li><li>Experience with UiPath and/or Microsoft Power Platform.</li><li>Strong business-to-technical translation skills and stakeholder management across business and IT.</li><li>Good communicator and storyteller, able to make complex topics simple and actionable.</li><li>Organizational and prioritization skills; comfortable steering parallel delivery and enablement tracks.</li><li>Outcome-oriented, with the judgment to balance delivery speed against technical soundness.</li><li>Intrinsically motivated to innovate and improve your team, its processes, and yourself.</li><li>A commitment to staying up to date: in the fast-paced world of AI and automation, keeping current is a non-negotiable must.</li><li>Experience scaling automation/AI programs across a large or global organization.</li><li>Hands-on background with our core tool set: UiPath, Microsoft Power Platform ( Copilot Studio, Power Automate, Power Apps, Power BI) , and Microsoft 365 Copilot, plus Generative AI more broadly ideally as a former pro maker yourself so you can credibly challenge and improve your developers' work.</li><li>Knowledge of governance topics (responsible AI, data ethics, GDPR) and enterprise IT/InfoSec processes.</li><li>Programming/scripting awareness (Python, VBA) and API/database integration.</li><li>Certifications in Microsoft Power Platform, UiPath, or AI/Automation tools.</li><li>Experience with change management, digital adoption, or community building.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>1. Technical enablement &amp; expertise</p><ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs.</li><li>Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul><p>2. Community building, change &amp; adoption</p><ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul><p>3. Collaboration between business, IT &amp; AI</p><ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p><strong>LEONI is a global provider of products, solutions, and services for energy and data management in the automotive industry. With around 87,000 employees in 21 countries and EUR 5 billion in sales in 2024, we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</strong></p><br><p><strong>We believe that meaningful connections drive innovation and success. At LEONI, you will join a diverse, international, and collaborative team shaping the future of mobility, from autonomous driving to alternative drives and smart charging solutions.</strong></p><br><p><strong>Since mid‑2025, we have been part of the Luxshare Group, one of the world’s leading solution providers for consumer electronics, communications and data centers, automotive, and medical industries, based in China. Join us and help shape the future of connectivity together.</strong></p><br><br><br>Job Description<p>- Creates and reviews test technology local work instructions<br></p><br><p>- Supports: - test equipment and test tools development (design, test modules, specific processes, etc.) - technical error analyses for customer claims and complaints - the identification of root causes in case of process disturbances and searching for solutions<br></p><br><p>- Creates and develops the test sequences and programs according to requirements - for building of test tables, test boards and vision tests, internally or externally - for installation and validation of test equipment - in order to change the test programs, test tables, test boards and vision systems during product changes and new introduction (Change Management &amp; Project Management)<br></p><br><p>- Ensures test programs and tests parameters used during initial setup<br></p><br><p>- Provides feedback to Production Technology related to test modules functionality and design<br></p><br><p>- Ensures backup of test programs and test parameters<br></p><br><p>- Implements lessons learned, best practice and actively shares the information within the Production Management network</p><br><br><br>Qualifications and Experience<ul><li><strong><em>Level of Education :</em></strong>&nbsp;University Degree</li><li><strong>Branch of study :&nbsp;</strong>Electrical - Mechanical - Mechatronics or similar</li><li><strong>Experience :</strong>&nbsp;2 years in the automotive industry are appreciated&nbsp;</li><li><em><strong>IT:</strong></em>&nbsp;Microsoft Office</li><li><strong><em>Social competences:</em></strong>&nbsp;Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; result-orientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li><em><strong>Professional competences:</strong></em>&nbsp;Equipment Maintenance /Preventative and Predictive Maintenance /Equipment Repair /Machine Operations /Machine Tools/Maintenance of electrical control panels and/or preparation</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>External Job Description</span><p>At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.</p><br><br><br><p>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.</p><br><br><br><p>Do you want to work for a Top Employer with international career opportunities? This is for you!</p><br><br><br><p>Today, we are looking for a&nbsp;<strong>National Field Supervisor</strong>&nbsp;who will take charge of facilitating and assist with and coaching high-performing field teams across Tunisia.</p><br><br><br><p><span>Your ‘day to day:</span></p><br><br><br><ul><li><strong>Agency Governance &amp; Compliance Advisory:&nbsp;</strong>Advise on third-party agency management, including governance structures, budget control mechanisms, and compliance protocols. Ensure alignment with regulatory standards and internal marketing codes through robust audit and monitoring systems.</li><li><strong>Data Intelligence &amp; Field Tool Optimization:&nbsp;</strong>Consult on the implementation and enhancement of data systems and digital tools. Provide analytical models and reporting frameworks that enable route optimization, performance tracking, and data-driven decision-making.</li><li><strong>Field Force &amp; Performance Enablement:&nbsp;</strong>Supporting developing field force that align with business goals. Deliver structured coaching programs, performance management systems, and operational playbooks.</li></ul><br><p><strong><span>Who we’re looking for:&nbsp;</span></strong></p><br><br><br><ul><li>Graduate in Commercial, Marketing or a related field.</li><li>Proven experience in field operations, sales execution or retail management.</li><li>Strong leadership and coaching capabilities.</li><li>Proficiency in data tools and performance tracking.</li><li>Experience in FMCG or retail sectors preferred.</li><li>Fluency in English &amp; French (Spoken and Written).</li></ul><br><p>FIND A NEW PATH</p><br><br><br><p>Philip Morris International offers you a new perspective in Tunisia. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world.</p><br><br><br><p>Philip Morris International: Delivering a Smoke-Free Future</p><br><br><br><p>Philip Morris International (PMI) is a leading international tobacco company working to deliver a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. The company’s current product portfolio primarily consists of cigarettes and smoke-free products. Since 2008, PMI has invested more than USD 10.5 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. This includes the building of world-class scientific assessment capabilities, notably in the areas of pre-clinical systems toxicology, clinical and behavioral research, as well as post-market studies. In November 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the companies’ IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS Platform 1 devices and consumables and Swedish Match’s General snus as Modified Risk Tobacco Products. As of September 30, 2023, PMI's smoke-free products were available for sale in 82 markets, and PMI estimates that approximately 19.7 million adults around the world had already switched to IQOS and stopped smoking. Smoke-free products accounted for approximately 36.2% of PMI’s total third-quarter 2023 net revenues. With a strong foundation and significant expertise in life sciences, PMI announced in February 2021 its ambition to expand into wellness and healthcare areas and, through its Vectura Fertin Pharma business, aims to enhance life through the delivery of seamless health experiences.</p><br><br><br><p>For more information, please visit www.pmi.com and&nbsp;www.pmiscience.com.</p><br><br><br><p>"PMI is an Equal Opportunity Employer</p><br><br><br><p>#LIJobs</p><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients range from high-growth startups to established tech platforms across SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional agencies, we place you directly into high-impact roles where your work drives real outcomes.<br> About the company Our client is a premier engineering design services firm dedicated to helping high-tech organizations accelerate their product roadmaps.<br> By providing scalable expertise and precision-driven development, the team turns complex technical visions into market-ready realities.<br> They serve as a strategic partner for businesses looking to overcome engineering barriers and deliver revenue-generating features with quality and speed.<br> The team fosters a collaborative and empowered work environment where integrity and outside-the-box thinking are highly valued.<br> With a culture built on communication and accountability, the firm emphasizes a healthy work-life balance and provides flexible work options to ensure long-term employee satisfaction.<br> Beyond their technical excellence, they are deeply committed to community impact and outreach.<br> This is an ideal environment for passionate professionals who want to work on diverse, innovative projects while contributing to a supportive and mission-driven organization.<br> Job Type: Full-time (Independent Contractor) Job Summary As this company undergoes a rapid scale-up phase, we are looking for a high-velocity Technical Recruiter to bridge the gap between complex engineering needs and top-tier talent.<br> This is a critical role within an engineering services firm where speed, technical literacy, and persistence are the keys to success.<br> You will be responsible for navigating the high-tech landscape to identify, engage, and place specialized experts who help our clients accelerate their product roadmaps.<br> If you thrive in a fast-paced environment and have a "hunter" mentality for technical talent, this role offers the opportunity to be a cornerstone of our growth.<br> Key Responsibilities Deep-dive into technical requirements to understand specific tech stacks, tools, and environments for diverse engineering roles.<br> Drive high-volume sourcing and outreach, maintaining a KPI of at least 2 quality submissions per day.<br> Execute rapid-response recruitment, ensuring given roles are fulfilled within a 48-hour window.<br> Manage the full-cycle recruitment process within the ATS, from initial sourcing and screening to coordination and offer stages.<br> Conduct structured, competency-based interviews to assess technical proficiency and cultural alignment.<br> Execute aggressive outbound strategies including cold calling and LinkedIn outreach to engage passive candidates.<br> Collaborate closely with hiring managers and technical teams to ensure perfect alignment on candidate profiles.<br> Maintain meticulous documentation of interview outcomes and recruiter notes to ensure a seamless candidate experience.<br> ? Fully remote role with flexible working environment ? Work with high-growth international companies across tech sectors ? Clear progression path within a performance-driven team ? High ownership and autonomy in your day-to-day work 3 to 5 years of experience in Technical Recruiting, specifically within IT, software, or engineering domains.<br> Proven track record in a SaaS, Tech, or Consulting environment.<br> Mastery of outbound sourcing techniques, including cold calling and advanced LinkedIn search.<br> Professional fluency in English with excellent verbal and written communication skills.<br> Ability to work a strict 9-5 schedule in the EST timezone.<br> High proficiency with Microsoft Office Suite.<br> Strong organizational skills with the ability to manage multiple open requisitions simultaneously under tight deadlines.<br> Nice-to-Haves Proficiency in French (written and verbal).<br> Experience using Loxo as an ATS.<br> Direct experience in contract negotiation.<br> Background or familiarity with the Telecommunications sector.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, chats, and emails; Manage day-to-day guest communication and ensure a smooth guest experience; Ensure the operational success of our guest services and maintain high levels of guest satisfaction; Manage day-to-day guest communication, ensuring timely, professional, and consistent responses across various platforms; Monitor and respond to messages during key hours, particularly around critical booking periods such as arrivals and departures; Coordinate with cleaning and maintenance teams to ensure smooth operations, resolving any issues efficiently; Handle guest concerns from start to full resolution, escalating when necessary to ensure guest satisfaction; Use internal tools (Hostaway, Duve, Turno, AppSheet) to manage reservations, tasks, and guest information accurately; Process booking modifications, including extensions, date changes, and special requests promptly; Evaluate and manage refund requests in line with company policies and guidelines, following up to ensure timely resolution.<br> What you need to succeed in this role: Excellent English and French skills (C1 for both spoken and written); At least 6 months of experience in a customer support role; Strong analytical thinking and research skills; Experience in travel industry/hospitality; Positive, proactive and responsible attitude; Familiarity with internal tools such as Hostaway, Duve, Turno, AppSheet, or similar reservation and guest management systems; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in hospitality or property management industry.<br> Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>RemoFirst is transforming the way businesses hire and manage global teams.<br> Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management.<br> We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.<br> We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.<br> We’re hiring a Product Operations Manager to drive clarity, speed, and excellence across our product organization.<br> You’ll act as the connective tissue between Product, Engineering, and cross-functional teams (Sales, Customer Success, Finance, Compliance, Legal).<br> Your mission is to create leverage for the product team —through structured processes, actionable data, and proactive communication.<br> You’ll ensure the right systems, insights, and documentation are in place to help the product scale efficiently and autonomously.<br> Key Responsibilities Data &amp; Insights: Build and maintain dashboards (e.<br>g., Quicksight, SQL, Excel) to help PMs and leadership make evidence-based decisions.<br> Define key product health metrics (adoption, retention, support load) and drive consistent reporting.<br> Partner with engineering and data teams to improve data accessibility and trust Cross-Functional Alignment: Translate between product, engineering, and go-to-market teams to ensure smooth collaboration.<br> Drive alignment with Support, Compliance, Legal, Finance Launch Readiness &amp; Coordination: Own the end-to-end process for product releases, ensuring readiness across Marketing, Client Comms, and Sales.<br> Build and run launch checklists, retrospectives, and release health reviews.<br> Manage change communication and ensure downstream teams have what they need to deliver.<br> Process Design &amp; Continuous Improvement: Identify inefficiencies and standardize product team workflows (planning, documentation, reviews).<br> Build repeatable systems for roadmap visibility, KPI tracking, and feedback cycles.<br> Startup environment: RemoFirst is an early-stage startup.<br> You have a voice that can influence, and grow rapidly.<br> An opportunity to build a tech unicorn.<br> Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence.<br> As Senior Product Operations Manager you're ensuring that the product owners, designers and engineers, have everything they need to succeed.<br> Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.<br> Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process.<br> We prioritize speed and results to keep moving forward effectively.<br> Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.<br> Leadership visibility: Reporting into the Senior Global Operations Manager which means your projects will be strategic and business-critical.<br> Compensation and perks are great: Competitive compensation.<br> 100% remote work.<br> Culture: You will get to work with some of the best colleagues coming from top tech companies.<br> We lead with respect, kindness, and the right to fail.<br> We value hard yet smart work.<br> Diversity and inclusion are part of our DNA.<br> As we grow and evolve, we welcome your input to help us define our culture further.<br> 2-5 years of experience in Product Operations, Product Management, or BizOps in a tech environment.<br> Strong data skills (SQL or equivalent proficiency).<br> Excellent communication skills; proven ability to work cross-functionally and influence without authority.<br> Strong system-thinking mindset —you thrive on solving organizational friction through process and tools.<br> Ability to work autonomously in a distributed environment; self-starter who can own projects end-to-end.<br> What You'll Need Prior experience supporting a global or multi-country product launch environment .<br> Experience aligning operations across Product, Customer Success, and Finance .<br> Proficiency in English is a must.<br> Communication skills: Strong project management and stakeholder coordination abilities.<br> You’ll often need to influence rather than instruct, showing empathy, understanding, and the ability to get things done without direct authority.<br> Planning and Organisation: You’ll be running multiple initiatives in parallel, so exceptional organisational skills and excitement for a dynamic workload are key.<br> Problem Identification: You’ll be expected to examine complex business situations, detect underlying issues, and investigate solutions systematically to improve or build efficient systems.<br> Analytical Thinking: As a critical thinker, you can interpret and challenge data effectively—spotting patterns, identifying insights, and extracting meaningful conclusions that lead to action .<br> Product Mindset: You understand how empowered, agile product organisations operate and can apply that mindset to optimise internal processes.<br> Bias to Action: You take ownership, keep momentum high, and find ways to move projects forward with minimal support or supervision.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><strong>Job Title:&nbsp;</strong>Goldstar&nbsp;Customer&nbsp;Support&nbsp;Agent&nbsp;–&nbsp;NA</span> <br> <span><strong>Location</strong>: Tunis, Tunisia</span> <br> <span><strong>Reporting to:&nbsp;</strong>Contact&nbsp;CentreOperations&nbsp;Supervisor</span> <br> <p><span><strong>Overview of Role:</strong></span></p><br> <p><span>The&nbsp;Customer Support&nbsp;Agent&nbsp;is responsible&nbsp;for managing pre-order, post-order, and general customerinquiries&nbsp;for&nbsp;theNorth American&nbsp;market,&nbsp;ensuring&nbsp;an&nbsp;excellent&nbsp;customer&nbsp;experience&nbsp;through timely communication, problem resolution, and coordination with&nbsp;internal teams.</span></p><br> <p><span>This&nbsp;role&nbsp;acts&nbsp;as&nbsp;a&nbsp;key&nbsp;pointof&nbsp;contact&nbsp;for&nbsp;customers&nbsp;and&nbsp;sales&nbsp;teams,supporting&nbsp;the&nbsp;fullorder lifecycle,&nbsp;from&nbsp;product&nbsp;inquiries&nbsp;and&nbsp;quotations&nbsp;through&nbsp;to&nbsp;delivery,&nbsp;issue&nbsp;resolution,&nbsp;and&nbsp;after-sales support.</span><br><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> &nbsp;</p><br> <p><span><strong>Customer&nbsp;Support&nbsp;&amp;&nbsp;Communication</strong></span></p><br> <ul> <li><span>Handle&nbsp;inbound&nbsp;and&nbsp;outbound&nbsp;customer&nbsp;communications&nbsp;via&nbsp;email,phone,&nbsp;and&nbsp;chatin&nbsp;a professional and timely manner.</span></li> <li><span>Provide&nbsp;excellent&nbsp;customer&nbsp;service&nbsp;by&nbsp;resolving&nbsp;inquiries,&nbsp;complaints,&nbsp;and&nbsp;escalations&nbsp;throughto full&nbsp;resolution.</span></li> <li><span>Proactively&nbsp;communicate&nbsp;updates&nbsp;and&nbsp;manage&nbsp;customer&nbsp;expectations&nbsp;throughout&nbsp;theorder process.</span></li> </ul> <p><span><strong>Pre-Order&nbsp;Support</strong></span></p><br> <ul> <li><span>Manage&nbsp;customer&nbsp;requests&nbsp;related&nbsp;to&nbsp;pricing,&nbsp;quotations,&nbsp;product&nbsp;information, virtuals, samples,&nbsp;and product alternatives.</span></li> <li><span>Support&nbsp;customers&nbsp;and&nbsp;sales&nbsp;teams&nbsp;with&nbsp;productselection,&nbsp;vision&nbsp;boards,and&nbsp;other&nbsp;sales&nbsp;tools.</span></li> <li><span>Handle&nbsp;inquiries&nbsp;relatedto&nbsp;compliance,&nbsp;packaging,&nbsp;rush&nbsp;requests,&nbsp;and&nbsp;special&nbsp;orderrequirements.</span></li> </ul> <p><span><strong>Post-Order&nbsp;Support</strong></span></p><br> <ul> <li><span>Provide&nbsp;order&nbsp;updates,&nbsp;tracking&nbsp;information,&nbsp;and&nbsp;support&nbsp;for&nbsp;out-of-stock&nbsp;alternatives&nbsp;or&nbsp;order changes.</span></li> <li><span>Manage&nbsp;missed&nbsp;ship&nbsp;dates,delivery&nbsp;issues,&nbsp;returns,&nbsp;pickups,&nbsp;and&nbsp;reverselogistics&nbsp;activities.</span></li> <li><span>Create&nbsp;redo&nbsp;orders,&nbsp;production&nbsp;requests,&nbsp;and&nbsp;factory&nbsp;backorders&nbsp;where&nbsp;required.</span></li> </ul> <p><span><strong>Issue&nbsp;Resolution&nbsp;&amp;&nbsp;Escalation&nbsp;Management</strong></span></p><br> <ul> <li><span>Create and manage tickets, service requests, and action requests in internal systems to track and resolve issues efficiently.</span></li> <li><span>Process&nbsp;credit&nbsp;memosand&nbsp;coordinate&nbsp;corrective&nbsp;actions&nbsp;where&nbsp;necessary.</span></li> <li><span>Escalate&nbsp;issues&nbsp;appropriately&nbsp;and&nbsp;collaborate&nbsp;with&nbsp;internal&nbsp;stakeholders&nbsp;to&nbsp;ensure&nbsp;timely&nbsp;resolution.</span></li> </ul> <p><span><strong>Cross-Functional&nbsp;Collaboration</strong></span></p><br> <ul> <li><span>Work&nbsp;closely&nbsp;with&nbsp;Sales,&nbsp;Production,&nbsp;Logistics,&nbsp;and&nbsp;other&nbsp;internal&nbsp;teams&nbsp;to&nbsp;ensure&nbsp;smooth&nbsp;order&nbsp;processing and customer satisfaction.</span></li> <li><span>Support internal teams with API inquiries, website registration, and system-related processes when needed.</span></li> </ul> <p><span><strong>Administration&nbsp;&amp;&nbsp;Performance</strong></span></p><br> <ul> <li><span>Maintain&nbsp;accuraterecords&nbsp;of&nbsp;customerinteractions,&nbsp;issues,&nbsp;and&nbsp;resolutions&nbsp;in&nbsp;internal&nbsp;systems.</span></li> <li><span>Monitor&nbsp;and&nbsp;manage&nbsp;assigned&nbsp;tasks&nbsp;and&nbsp;workflows,&nbsp;ensuring&nbsp;SLAs&nbsp;and&nbsp;KPIs&nbsp;are&nbsp;consistently&nbsp;met.</span></li> <li><span>Contribute to team goals related to service levels, customer satisfaction (CSAT), and Net Promoter Score&nbsp;(NPS).</span></li> </ul> <p><span><strong>Additional&nbsp;Duties</strong></span></p><br> <ul> <li><span>Comply&nbsp;with&nbsp;allcompany&nbsp;policies,&nbsp;procedures,&nbsp;and&nbsp;safety&nbsp;regulations.</span></li> <li><span>Maintain&nbsp;a&nbsp;cleanand&nbsp;organised&nbsp;workenvironment.</span></li> <li><span>Support&nbsp;additional&nbsp;tasksand&nbsp;projects&nbsp;as&nbsp;required&nbsp;by&nbsp;management.</span></li> <li><span>Must&nbsp;be&nbsp;available&nbsp;to&nbsp;handle&nbsp;inboundand&nbsp;outbound&nbsp;communications&nbsp;(internal&nbsp;and&nbsp;external).</span></li> </ul> <br> <span><strong><u>Growth &amp; Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. This role can open the door to positions such as Senior Marketing Coordinator, Marketing Specialist, or other cross-functional roles within the business.</span> <br> <p><span><strong><u>Requirements &amp; Qualifications</u></strong></span></p><br> <span>Experience</span> <ul> <li><span>Previous&nbsp;experience&nbsp;in&nbsp;a&nbsp;customer&nbsp;service&nbsp;or&nbsp;sales&nbsp;role&nbsp;is&nbsp;essential.</span></li> <li><span>Experience&nbsp;in&nbsp;a&nbsp;B2B&nbsp;environment&nbsp;is&nbsp;an&nbsp;advantage.</span></li> <li><span>Experience&nbsp;in&nbsp;the&nbsp;promotional&nbsp;products&nbsp;industry&nbsp;is&nbsp;a&nbsp;plus&nbsp;but&nbsp;not&nbsp;required.</span></li> </ul><span>Skills&nbsp;&amp;&nbsp;Competencies</span> <ul> <li><span><strong>Languages&nbsp;</strong>– Native-level or near-native <strong>English&nbsp;</strong>language skills are required, particularly in <strong>spoken communication</strong>, as this role involves frequent phone interaction with customers and requires the ability to clearly understand, interpret, and resolve customer inquiries efficiently. Excellent written communication skills in <strong>English&nbsp;</strong>are also essential</span></li> <li><span>Strong&nbsp;customer&nbsp;service&nbsp;mindset&nbsp;with&nbsp;excellent&nbsp;communication&nbsp;and&nbsp;interpersonal&nbsp;skills.</span></li> <li><span>Strong&nbsp;problem-solving&nbsp;skillsand&nbsp;ability&nbsp;to&nbsp;make&nbsp;decisions&nbsp;quickly&nbsp;under&nbsp;pressure.</span></li> <li><span>Excellent&nbsp;attention&nbsp;to&nbsp;detail&nbsp;and&nbsp;a&nbsp;high&nbsp;level&nbsp;of&nbsp;accuracy.</span></li> <li><span>Strong&nbsp;organisational&nbsp;and&nbsp;time&nbsp;management&nbsp;skills&nbsp;with&nbsp;the&nbsp;ability&nbsp;to&nbsp;prioritize&nbsp;effectively.</span></li> <li><span>Ability&nbsp;to&nbsp;work&nbsp;with&nbsp;urgency&nbsp;in&nbsp;a&nbsp;fast-paced&nbsp;and&nbsp;dynamic&nbsp;environment.</span></li> <li><span>Team&nbsp;playerwith&nbsp;the&nbsp;abilityto&nbsp;collaborate&nbsp;cross-functionally.</span></li> <li><span>Strong&nbsp;computer&nbsp;literacy,&nbsp;including&nbsp;Microsoft&nbsp;Office,&nbsp;and&nbsp;online&nbsp;systems/databases.&nbsp;Salesforce experience would be an advantage</span></li> </ul> <br> <p><span><strong><u>Our Hiring Process</u></strong></span></p><br> <ul> <li><span>Application Review</span></li> <li><span>Phone screening (if your profile matches the role requirements)</span></li> <li><span>One interview with the Marketing Manager if the screening is successful (45 minutes to 1 hour)</span></li> <li><span>Final decision</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First:&nbsp;</strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement:&nbsp;</strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented:&nbsp;</strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity:&nbsp;</strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric:&nbsp;</strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong><u>Equal opportunity employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br> <p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br> <p><span>We’re committed to helping shape a better, brighter future—together</span></p><br> <br> <p><span>#LI-NG1 #LI-Onsite</span></p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the hierarchical responsibility of the UAP Maintenance Manager, the selected person will assume the following essential missions:</p><p>Implement preventive and corrective maintenance protocols on all assigned equipment to ensure optimal operational performance and system reliability.</p><p>Perform complete inspections and diagnostics of equipment to identify potential failures and implement corrective measures in a timely manner.</p><p>Keep the CMMS up to date regarding maintenance interventions, in accordance with established procedures and applicable standards.</p><p>Perform troubleshooting and technical analysis to resolve equipment malfunctions and minimize operational downtime.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Recent graduate with a Higher Technician diploma in Electronics or Industrial Maintenance (Bac+3).</li><li>Eligible for the CIVP contract.</li><li>Basic knowledge of electronics and computer systems.</li><li>Rigor, reactivity, and team spirit.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Ensure the successful development of plastic parts for the project. Analyze work requests (parts, mechanical environment, vehicle technical constraints, etc.) and identify potential challenges (problems, inconsistencies, major difficulties). Have an excellent command of plastic injection molding and its constraints. Design 3D models using Catia V5 or Siemens NX , with strong expertise in Part Design and Generative Shape Design , considering: Styling surfaces (design and functional parts). The variation of injected parts within their mechanical environment (defining fixed points and reference systems). Thickness optimization and technical integration of parts into their mechanical environment. Surface stitching, surface updates, and technical edge refinements to prevent shrinkage. Demoldability rules, including integrating slide movements into the mold, especially for complex parts (a plus). Positioning, securing, and assembling techniques for plastic parts. Mastery of joining and fitting techniques (butt joint, overlap, step joints, etc.). Proximity analysis and potential clash detection between parts. Knowledge and mastery of PLM tools would be an asset. Oversee part and/or system development up to 2D drawing production ( Catia V5 Drawing ), ensuring functional dimensioning for internal and supplier requirements. Collaborate closely with suppliers of injected plastic parts for mold development.</p></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world</p><br><br><br>Job Description<p>- Ensures accurate and efficient production scheduling process for customer satisfaction, respecting defined FG inventory policy and minimizing risk of production of obsolete stock<br></p><br><p>- Ensures OTIF deliveries, respecting customer demand at the optimum cost level<br></p><br><p>- Analyses customer demand, creates a rough, workable production plan in line with the MPS and provides it to production<br></p><br><p>- Conducts permanent monitoring of production output to ensure availability of FG in line with Customer Demand and FG Inventory Startegy<br></p><br><p>- Identifies urgent products and escalates the issue to the responsible persons; proposes alternative delivery plan if the customer deadlines risk not to be achieved<br></p><br><p>- Supports the dispatch process and outbound truck planning<br></p><br><p>- Maintains the parameters and accuracy of Finished Good inventory into the ERP system<br></p><br><p>- Coordinates with procurement the material availability in case of relevant customer demand deviation and to prevent material shortages<br></p><br><p>- Supports the technical change process in order to ensure the availability of material and to avoid obsolescence<br></p><br><p>- Maintains regular contact with the Adv. FG WHs inside the Country or selected Customers for direct deliveries to the customers<br></p><br><p>- Prepares the analysis to establish the claims to be submitted to the customer (obsolete stock and nonperformance costs due to customer demand deviation)<br></p><br><p>- Supports the Stock Take process in the facility<br></p><br><p>- Tracks FG excess stock and takes necessary actions to reduce it</p><br><br><br>Qualifications and Experience<ul><li><strong><em>Level of Education :</em></strong>&nbsp;Engineer or equivalent</li><li><strong>Experience:</strong>&nbsp;min 3&nbsp;years in supply chain</li><li><strong>Field of Study:</strong>&nbsp;Technical/Scientific&nbsp;</li><li><strong><em>Language :</em></strong>&nbsp;French &amp; English&nbsp;</li><li><em><strong>IT:</strong></em>&nbsp;Microsoft Office</li><li><strong><em>Social competences:</em></strong>&nbsp;Communication, social &amp; intercultural sensitivity, change management, target &amp; result orientation, motivation &amp; resilience, self-organization, conflict management, teamwork</li><li><strong>Pofessional Skills:</strong>&nbsp;Customer Specific Requirements/Solution Delivery Methodology/ Process Capability/ Problem Solving Techniques /Performance Measurement /Diagnostics</li></ul><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>General Mission:&nbsp; Reporting to the DMT (Data Management Team), you will be responsible for managing and optimizing the intellectual property data production chains used in our products. You will ensure the delivery of customer data flows while respecting critical time and volume constraints.</p><p><br></p><p><br></p><p><b><br></b></p><p><b>Main Activities:</b></p><p><br></p><p><br></p><p>Production Management: Supervise and control more than 350 processes daily via the Opcon scheduler .</p><p><br></p><p>Technical Maintenance: Create, maintain and optimize operational scripts in Bash&nbsp; and Python&nbsp; integrating developers' Java code.</p><p><br></p><p>Incident Management: Diagnose malfunctions, perform palliative maintenance and ensure the investigation of problems.</p><p><br></p><p>Coordination: Communicate operational constraints to development teams in advance and interact with clients and suppliers via email.</p><p><br></p><p>Deliverables: Ensure the export of data in specific formats (ST36, ST86) and respect delivery schedules.</p><p><br></p><p><b><br></b></p><p><b>Desired Profile:</b></p><p><br></p><p><br></p><p>Experience: Minimum 3 to 5 years in system operations or administration.</p><p><br></p><p>Technical skills: Proficiency in Linux, SQL (Mysql), scripting (Bash/Python) and virtualization tools (Docker/Kubernetes).</p><p><br></p><p>Soft skills: Rigor, proactivity, professional ethics and the ability to switch quickly between different tasks.</p><p><br></p><p>Languages: Technical English essential.</p><p>&nbsp;</p><p><br></p><p>&nbsp;Data Operations Specialist</p><p><br></p><p>Core Mission: As part of the Data Management Team (DMT), you will be responsible for operating and monitoring numerous data production jobs and tasks. The main challenge is to ensure that large volumes of complex data are processed and delivered accurately and on time.</p><p><br></p><p><b><br></b></p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><p><br></p><p><br></p><p>Orchestration &amp; Monitoring:Daily supervision of 350+ scheduled processes using the OpCon tool.</p><p><br></p><p>Technical Operations:Adapt and maintain Bash and Python scripts to integrate ETL processes and other data processing jobs.</p><p><br></p><p>Incident Management:Provide corrective maintenance and proactive troubleshooting for production issues.</p><p><br></p><p>Stakeholder Communication:Interface with data providers and data delivery clients, coordinate with the infrastructure support team when needed.</p><p><br></p><p>Data Delivery:Manage data exports while strictly adhering to delivery schedules.</p><p><br></p><p>Shared On-Call Duties:Participate in a scheduled on-call rotation with other operators to provide production support and interventions outside of normal working hours, including weekends.</p><p><br></p><p><b><br></b></p><p><b>Required Qualifications:</b></p><p><br></p><p><br></p><p>Experience:2 to 5 years in System Administration or Data Operations.</p><p><br></p><p>Technical Stack:Strong command of Linux environments, MySQL databases, and data transfer/communication protocols (SSH, FTP, etc.).</p><p><br></p><p>Skills:Proficiency in Bash and shell scripting is required. Knowledge of Python scripting, Git pipelines, orchestration tools (OpCon, Stonebranch, etc.), S3 storage, and Docker is a plus.</p><p><br></p><p>Soft Skills:Rigorous, methodical, communicative, and proactive.</p><p><br></p><p>Language:Professional working proficiency in English is mandatory.</p><p>&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an IT-skilled Manual Data QA to support data accuracy and reliability through manual SQL-based validation and technical data analysis.</p> <p><strong>Work Context</strong></p> <ul> <li>Environment: Technical data monitoring within a SaaS release pipeline.</li> <li>Focus: Ensuring the integrity of data collected through automated flows.</li> <li>Objective: Identifying and resolving discrepancies before they impact business reports.</li> </ul> <p><strong>Key Responsibilities</strong></p> <ul> <li>Data Validation: Perform rigorous discrepancy analysis to ensure data integrity and consistency.</li> <li>SQL Testing: Execute MySQL queries to identify, investigate, and report data anomalies.</li> <li>Flow Audit: Verify data collection and synchronization across APIs, SFTP, and SaaS environments.</li> <li>Documentation: Record technical findings, identify "Red Flags," and collaborate with teams to improve data quality.</li> </ul> <p><strong>Required Skills &amp; Qualifications</strong></p> <ul> <li>Technical Knowledge: Knowledge of SQL (MySQL), APIs, JSON, HTML (understanding of how web pages are structured and rendered).</li> <li>Professional Experience: At least 6 months of hands-on experience working with MySQL and within a SaaS environment is highly preferred.</li> <li>QA Expertise: Understanding of data validation and testing.</li> <li>Analysis: Analytical skills with a high level of attention to detail.</li> <li>English: Intermediate communication skills (written and spoken).</li> <li>Industry Knowledge (Plus): Understanding of Intellectual Property principles (such as trademarks or industrial designs).</li> </ul> <p><strong>Soft Skills</strong></p> <ul> <li>Problem-Solving: Ability to investigate data issues and find root causes.</li> <li>Accountability: High level of autonomy and ownership of your tasks.</li> <li>Communication: Clear and effective teamwork.</li> <li>Adaptability: Willingness to learn and strong time management skills.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Skills &amp; Qualifications</strong></p> <ul> <li>Technical Knowledge: Knowledge of SQL (MySQL), APIs, JSON, HTML (understanding of how web pages are structured and rendered).</li> <li>Professional Experience: At least 6 months of hands-on experience working with MySQL and within a SaaS environment is highly preferred.</li> <li>QA Expertise: Understanding of data validation and testing.</li> <li>Analysis: Analytical skills with a high level of attention to detail.</li> <li>English: Intermediate communication skills (written and spoken).</li> <li>Industry Knowledge (Plus): Understanding of Intellectual Property principles (such as trademarks or industrial designs).</li> </ul> <p><strong>Soft Skills</strong></p> <ul> <li>Problem-Solving: Ability to investigate data issues and find root causes.</li> <li>Accountability: High level of autonomy and ownership of your tasks.</li> <li>Communication: Clear and effective teamwork.</li> <li>Adaptability: Willingness to learn and strong time management skills.</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Operations Quality on shift level<br></p><br><p>- Has the authority to stop production lines and delivery of products in case of non-conformities (or potential non-conformities) and will release them after implementing correction actions (immediate, corrective and preventive)<br></p><br><p>- Decides and supervises all the sorting activities (sorting, firewall) to protect the customer and ensure the follow-up of quality costs<br></p><br><p>- Manages transversally the resolution of quality problems escalated by the production segments (and other segment) and/or detected by customers (reocurring incidents, warranty returns, reds alerts) and ensures the transversalization of solutions across all production facilities</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education:&nbsp;</strong>Universitydegree</li><li><strong>Branch Of Study:</strong>&nbsp;Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li><li><strong>Experience:</strong>&nbsp;3&nbsp;years of experience in relevant field are necessary.</li><li><strong>Language:</strong>&nbsp;French, English</li><li><strong>Social competences:</strong>&nbsp;Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competences:</strong>&nbsp;Autonomy / Customer relationship skills / Priority management</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<p>- Manages and supervises the Operations Quality org unit according to defined objectives and KPIs<br></p><br><p>- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery<br></p><br><p>- Takes responsibility for standard &amp; governance adherence and process execution<br></p><br><p>- Leads the direct reports in the area of responsibility<br></p><br><p>- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received<br></p><br><p>- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results<br></p><br><p>- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge<br></p><br><p>- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth<br></p><br><p>Functional accountability for Operations Quality on segment level<br></p><br><p>- Has the authority to stop production and/or shipment to reduce the risk of non-compliant processes/products<br></p><br><p>- Requests Q-Task-Force to production facility in case of major quality problems to support with tools, methods and know-how<br></p><br><p>- Acts as Product Safety Officer and is responsible for guarantee of products under security or regulatory status, for detailed tasks see VA 3163</p><br><br><br>Qualifications and Experience<ul><li><strong>Level of Education:&nbsp;</strong>Universitydegree</li><li><strong>Branch Of Study:</strong>&nbsp;Technical (Mechanical, Electrical, etc.) / Industrial Engineering / Quality / Supply Chain</li><li><strong>Experience:</strong>&nbsp;5&nbsp;years of experience in relevant field are necessary.</li><li><strong>Language:</strong>&nbsp;French, English</li><li><strong>Social competences:</strong>&nbsp;Communication /Social &amp; intercultural sensitivity / Change management /Target &amp; resultorientation/ Motivation &amp; resilience /Self-organization /Conflict management / Teamwork</li><li><strong>Professional competences:</strong>&nbsp;Autonomy / Customer relationship skills / Priority management</li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b><br><span>The PBX Operator is responsible for managing all incoming and outgoing calls within the hotel in a professional, courteous, and efficient manner. The role ensures seamless communication between guests, departments, and external callers while maintaining the highest standards of service and confidentiality.</span></p><br><br><p><b>What you will do</b></p><br><br><ul><li><span>Answer all incoming calls promptly and professionally according to hotel standards.</span></li><li><span>Route calls accurately to the appropriate departments or guest rooms.</span></li><li><span>Handle guest requests, wake-up calls, messages, and emergency calls efficiently.</span></li><li><span>Maintain accurate records of wake-up calls and message handling.</span></li><li><span>Provide guests with hotel information, services, and directions when required.</span></li><li><span>Coordinate communication during emergencies following hotel procedures.</span></li><li><span>Monitor and operate communication systems and related equipment.</span></li><li><span>Ensure all calls are handled with confidentiality and professionalism.</span></li><li><span>Report any technical issues related to telephone systems to the concerned department.</span></li><li><span>Support Front Office operations when needed.</span></li></ul><p><b>What you bring</b></p><br><br><ul><li><span>Previous experience in Front Office or PBX operations is preferred.</span></li><li><span>Excellent communication and telephone etiquette skills.</span></li><li><span>Good command of English; additional languages are an advantage.</span></li><li><span>Ability to work under pressure and multitask.</span></li><li><span>Strong customer service orientation.</span></li><li><span>Basic computer knowledge and familiarity with hotel systems.</span></li><li><span>Professional communication skills</span></li><li><span>Attention to detail</span></li><li><span>Problem-solving abilities</span></li><li><span>Teamwork and cooperation</span></li><li><span>Time management</span></li><li><span>Guest service excellence</span></li><li><span>Excellent English and French skills&nbsp;</span></li></ul><p><b>What we offer:&nbsp;</b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p><b>Schedule &amp; Hours:</b></p><br><br><p>•&nbsp;<b>&nbsp;<span>full time</span></b></p><br><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><ul><li>You ll be part of an amazing team . This kind of challenge attracts the best of the best. Come join them. You ll be part of an agile cross-functional team who are the gatekeepers to our website and merchandising experience you bring value to our customers, efficiently and effectively. You are part of the team full of strategy, designers and copy writers - that brings our experiences to light for our customers.</li></ul><p><strong>What You Will Do</strong></p><ul><li><strong>Within the role</strong><ul><li>Switch between multiple toolsets on a daily basis to execute site changes</li><li>Build pages from scratch using various components to match layouts provided by MX Designers</li><li>Launch new products building out full customer flows, including product set up through merchandising experience</li><li>Own setting up and running site experiments through Contentful to test customer flows</li><li>Know tool functionality and limitations inside and out and be able to communicate them to various stakeholders (internal and external) while also providing alternative solutions where possible</li></ul></li><li><strong>Within the squad</strong><ul><li>Know how to prioritize work based on effort vs. deadline</li><li>Manage workload to deliver projects on time</li><li>Understand and practice agile approaches and identify gaps in processes to streamline delivery of work</li></ul></li><li><strong>Within the internal team and Global MX Ops</strong><ul><li>Escalate issues with appropriate contextual information and own bugs raised to the MX Global Operations team until solution is reached</li><li>Be an active and engaged team member</li><li>Stay up to date on trainings and documentations</li></ul></li></ul><p><strong>Your Qualifications</strong></p><ul><li>Highly organized, detail-oriented, and process-driven</li><li>Strong communicator, both verbal and async</li><li>Comfortable in fast-paced, ever-changing environments</li><li>Prioritizes personal workload effectively to meet deadlines</li><li>Self-motivated and solution-oriented</li><li>Receptive to feedback and open to constructive debate</li><li>Thrives in collaborative, team-first settings</li><li>Learns quickly and adapts with a growth mindset</li><li>Acts with ownership and puts customer needs first</li><li>Comfortable adopting new technologies, including AI powered tools, to improve productivity, solve problems, and drive operational excellence.</li></ul><p><strong>Education &amp; Experience</strong></p><ul><li>Degree in related field such as marketing or e-commerce</li><li>1-2 years of work experience in a related field such as e-commerce</li><li>Experience with CMS platforms is required</li></ul><p><strong>Nice to have</strong></p><ul><li>Experience using AI powered tools to improve productivity and workflow efficiency</li><li>Experience with content management systems such as Contentful or similar CMS platforms.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Highly organized, detail-oriented, and process-driven</li><li>Strong communicator, both verbal and async</li><li>Comfortable in fast-paced, ever-changing environments</li><li>Prioritizes personal workload effectively to meet deadlines</li><li>Self-motivated and solution-oriented</li><li>Receptive to feedback and open to constructive debate</li><li>Thrives in collaborative, team-first settings</li><li>Learns quickly and adapts with a growth mindset</li><li>Acts with ownership and puts customer needs first</li><li>Comfortable adopting new technologies, including AI powered tools, to improve productivity, solve problems, and drive operational excellence.</li></ul><ul><li>Degree in related field such as marketing or e-commerce</li><li>1-2 years of work experience in a related field such as e-commerce</li><li>Experience with CMS platforms is required</li></ul><ul><li>Experience using AI powered tools to improve productivity and workflow efficiency</li><li>Experience with content management systems such as Contentful or similar CMS platforms.</li></ul><p></p></section>