Day Shift Jobs in Tunisia
262 Jobs Found
<p>Assist in the planning, coordination, implementation and monitoring of project activities. Compile, summarise, analyse, and present information/data on specific project topics, highlighting noteworthy issues for the consideration of appropriate parties. Monitor budget implementation and propose adjustments as necessary. Act as focal point for administrative coordination of project implementation, involving extensive liaison with diverse organisational units and external parties to initiate requests, obtain necessary clearances, follow-up on administrative actions, etc. Draft status reports, identify shortfalls, bring them to the attention of the supervisor and suggest corrective measures to address delivery gaps. Draft correspondence on project issues, prepare and update reports, briefing notes, graphics, statistical tables, and other forms of documentation. Organise meetings, workshops and training sessions, prepare training materials and participate in the delivering of capacity building workshops. Respond to complex information requests and inquiries. Set up and maintain files/records. Participate in meetings and conferences. Maintain effective liaison and coordination with local authorities, partners, United Nation (UN) agencies, intergovernmental and non-governmental organisations, donors and other stakeholders relevant to the project. Monitor work of implementing partners and report any non-compliance to the supervisor. Provide inputs for the development of Standard Operations Procedures (SOP) and concept papers and provide general support for the development of new projects. Provides guidance/training and assist in coordinating and monitoring work of other staff in the unit. May supervise other staff as assigned. Perform such other relevant duties as maybe assigned.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Political Science, Social Science, International Relations, Development Studies, Migration Studies, Human Rights, Law or a related field from an accredited academic institution with four years of relevant professional experience; or, High School diploma with six years of relevant professional experience.</li><li>Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organisations;</li><li>Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; and,</li><li>Prior work experience with international humanitarian organisations, non-government or government institutions/organisation in a multi-cultural setting is an advantage.</li><li>Strong analysis and writing skills</li><li>Takes responsibility for action and manages constructive criticisms</li><li>Promotes continuous learning for self and others</li><li>Listens and communicates clearly, adapting delivery to the audience</li><li>Plans work, anticipates risks, and sets goals within the area of responsibility</li><li>Displays mastery of subject matter</li><li>Contributes to a collegial team environment; incorporates gender-related needs, perspectives, and concerns and promotes equal gender participation</li><li>For this position, fluency in English, Arabic and French is required (oral and written).</li><li>VALUES - All IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage: Demonstrates willingness to take a stand on issues of importance. Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li>CORE COMPETENCIES - Behavioural indicators Level 2 Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate. Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li><li>MANAGERIAL COMPETENCIES - Behavioural indicators Level 2 Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust: Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision: Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>
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<p>Tunis Global Support Graduate with French/English</p><br><br>This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.<br><br><p><b>Who We Are:</b></p><br><br><p>Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p><br><br><br><br><p><b>Job Description:</b></p><br><br><br>Joining HPE in a graduate role is an excellent opportunity for a self-motivated, proactive individual to grow with us and help us drive continued success globally.<br><p>We are looking for a <b>Technical Support Graduate with French & English languages </b>to join our Customer Solution Center. This role is perfect for someone early in their career with a passion for technology, strong communication skills, and a problem-solving mindset. You'll be part of a dynamic team that provides remote technical support, solves real-world IT challenges, and contributes to delivering exceptional customer experiences.</p><br><br><br><p><b>What you'll do:</b></p><br><br><ul><li>Deliver remote technical support to customers, partners, and HPE employees, resolving hardware and software issues via phone and digital channels</li><li>Troubleshoot and resolve incidents on various HPE technologies, ensuring cases are managed efficiently and customer satisfaction is maintained</li><li>Collaborate with experienced team members and escalate more complex issues when necessary</li><li>Document case summaries and resolutions, contributing to HPE’s Knowledge Management System (KMS)</li><li>Continuously build knowledge on HPE technologies, tools, and processes</li><li>Play a key role in customer success by proactively identifying common issues and sharing prevention strategies</li></ul><br><p><b>About you:</b></p><br><br><ul><li>Recently completed a Bachelor’s or Master’s degree in IT, Computer Engineering, or a related field</li><li> Excellent communication skills in <b>French </b>&<b> English </b>(written and spoken)</li><li>A problem-solving mindset and interest in delivering exceptional customer support</li><li>Good communication skills are essential to be succesfull in your day to day activity</li><li>Comfortable working in a dynamic, international, and remote-first environment</li><li>Able to handle pressure and prioritize tasks effectively</li><li>A collaborative team player with a proactive attitude and eagerness to learn</li><li>Basic understanding of computing, storage, or peripheral systems is a plus</li></ul><br><p><b>What we’d prefer you bring:</b></p><br><br><ul><li>Curiosity for emerging technologies and a desire to grow in the IT support space</li><li>A commitment to providing outstanding service and a strong sense of accountability</li><li>Experience in customer-facing roles (internships, part-time jobs, or campus involvement)</li><li>Motivation to build a career in a global tech company</li><li>A collaborative spirit and strong interpersonal skills</li><li>Comfort with working in hybrid or fully remote environments</li></ul><br><p><b>What you can expect from us:</b></p><br><br><ul><li>Initial extensive onboarding to support you with adjusting into the role</li><li>Ongoing learning and development throughout the duration of the program</li><li>Be mentored by at least one senior member of the team and after two years in the program you can grow into a true professional with valuable relationships and international working experience </li><li>Competitive salary and great benefits</li><li>Great work-life balance including hybrid working and Wellness Fridays initiative</li></ul><br><br><p>#LI-Hybrid</p><br><br><br><br><p><b>Additional Skills:</b></p><br><br>Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business, Calendar Management, Coaching, Computer Literacy, Creativity, Critical Thinking, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Office Administration, Policy and procedures, Recordkeeping, Risk Assessment, Software Development {+ 5 more}<br><br><p><b>What We Can Offer You:</b></p><br><br><p><b>Health & Wellbeing</b></p><br><br><p>We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><br><br><br><p><b>Personal & Professional Development</b></p><br><br><p>We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.</p><br><br><br><p><b>Unconditional Inclusion</b></p><br><br><p>We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><br><br><br><br><p><b>Let's Stay Connected:</b></p><br><br><p><span>Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. </span></p><br><br><br><br>#tunisia<br><br><p><b>Job:</b></p><br><br>Administration<p><b>Job Level:</b></p><br><br>Entry<br><br><p><span>HPE is an Equal Employment Opportunity/ <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Veterans/Disabled/LGBT</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> employer. We do not discriminate </span><span>on the basis of race, gender, or any other protected category,</span> <span>and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: </span>Equal Employment Opportunity<span>.</span></p><br><br><p><b><span>Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</span></b></p><br><br><br><p><span>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</span></p><br><br><br><p><b>Recruitment Fraud Alert</b></p><br><br><br><p>We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.</p><br><br><br><p>All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.</p><br><br><br> </div>
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<span><br>External Job Description</span><p>At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.</p><br><br><br><p>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.</p><br><br><br><p>Do you want to work for a Top Employer with international career opportunities? This is for you!</p><br><br><br><p>Today, we are looking for a <strong>National Field Supervisor</strong> who will take charge of facilitating and assist with and coaching high-performing field teams across Tunisia.</p><br><br><br><p><span>Your ‘day to day:</span></p><br><br><br><ul><li><strong>Agency Governance & Compliance Advisory: </strong>Advise on third-party agency management, including governance structures, budget control mechanisms, and compliance protocols. Ensure alignment with regulatory standards and internal marketing codes through robust audit and monitoring systems.</li><li><strong>Data Intelligence & Field Tool Optimization: </strong>Consult on the implementation and enhancement of data systems and digital tools. Provide analytical models and reporting frameworks that enable route optimization, performance tracking, and data-driven decision-making.</li><li><strong>Field Force & Performance Enablement: </strong>Supporting developing field force that align with business goals. Deliver structured coaching programs, performance management systems, and operational playbooks.</li></ul><br><p><strong><span>Who we’re looking for: </span></strong></p><br><br><br><ul><li>Graduate in Commercial, Marketing or a related field.</li><li>Proven experience in field operations, sales execution or retail management.</li><li>Strong leadership and coaching capabilities.</li><li>Proficiency in data tools and performance tracking.</li><li>Experience in FMCG or retail sectors preferred.</li><li>Fluency in English & French (Spoken and Written).</li></ul><br><p>FIND A NEW PATH</p><br><br><br><p>Philip Morris International offers you a new perspective in Tunisia. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world.</p><br><br><br><p>Philip Morris International: Delivering a Smoke-Free Future</p><br><br><br><p>Philip Morris International (PMI) is a leading international tobacco company working to deliver a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. The company’s current product portfolio primarily consists of cigarettes and smoke-free products. Since 2008, PMI has invested more than USD 10.5 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. This includes the building of world-class scientific assessment capabilities, notably in the areas of pre-clinical systems toxicology, clinical and behavioral research, as well as post-market studies. In November 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the companies’ IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS Platform 1 devices and consumables and Swedish Match’s General snus as Modified Risk Tobacco Products. As of September 30, 2023, PMI's smoke-free products were available for sale in 82 markets, and PMI estimates that approximately 19.7 million adults around the world had already switched to IQOS and stopped smoking. Smoke-free products accounted for approximately 36.2% of PMI’s total third-quarter 2023 net revenues. With a strong foundation and significant expertise in life sciences, PMI announced in February 2021 its ambition to expand into wellness and healthcare areas and, through its Vectura Fertin Pharma business, aims to enhance life through the delivery of seamless health experiences.</p><br><br><br><p>For more information, please visit www.pmi.com and www.pmiscience.com.</p><br><br><br><p>"PMI is an Equal Opportunity Employer</p><br><br><br><p>#LIJobs</p><br><br><br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p>Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction.</p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.</p><br><br></li><li><p>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</p><br><br></li><li><p>Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.</p><br><br></li><li><p>The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.</p><br><br></li><li><p>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</p><br><br></li><li><p>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</p><br><br></li><li><p>Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</p><br><br></li><li><p>Work harmoniously and professionally with co-workers and supervisors.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><p><b>Education:</b></p><br><br><p>College degree preferably specializing in hotel/restaurant management or equivalent experience is required.</p><br><br><br><p><b>Experience: </b></p><br><br><ul><li><p>Two to three years previous experience in a line, supervisory or assistant manager position in Food & Beverage.</p><br><br></li><li><p>Previous experience in Room Services is mandatory.</p><br><br></li></ul><br><p><b>Skills and Abilities: </b></p><br><br><ul><li><p>Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.</p><br><br></li><li><p>Working knowledge is generally learned on-the-job.</p><br><br></li><li><p>Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.</p><br><br></li><li><p>Requires ability to operate computer equipment and other food & beverage computer systems.</p><br><br></li><li><p>Requires reading, writing and oral proficiency in the English language.</p><br><br></li></ul><br><p><b>What we offer: </b><br>• Competitive Salary, wages, and a comprehensive benefits package<br>• Excellent Training and Development opportunities<br>• Employee Discount for stays at any Four Seasons worldwide<br>• Complimentary Dry Cleaning for Employee Uniforms<br>• Complimentary Employee Meals</p><br><br><p><b>Schedule & Hours:</b></p><br><br><ul><li>full time, and hours expected to be worked (early mornings, days, evenings, overnights, or weekends<span>.</span></li></ul><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><b><br></b></div> <div><b>In this role, you will:</b><br></div> <div> <ul> <li>Prepare and deliver training: Organize and impart engaging courses for new recruits and introduce existing teams to new products.<br></li> <li>Support new talent: Supervise the performance of CSRs as they join the service, providing hands-on support to bridge any knowledge gaps.<br></li> <li>Analyze performance: Continuously monitor and assess quality and results to ensure all service objectives are being met.<br></li> <li>Collaborate with clients: Attend high-level meetings with our clients to receive and translate new information into actionable training.<br></li> <li>Design learning materials: Partner with internal departments to create comprehensive training manuals and visual presentations.<br><br> <br> </li> </ul> </div> <div> <strong>What's in it for YOU!<br></strong> </div> <div> <ul> <li>International and inclusive environment that makes you feel supported and welcome from day one.<br></li> <li>Continuous development through our internal learning platforms and external training.<br></li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers right where you are.<br></li> <li>Modern office and relaxing spaces designed for comfort and creativity.<br></li> <li>Flexible work schedule and a commitment to your life-work balance.<br><br> <br> </li> </ul> <strong>To be successful in this role, the following is needed:<br> </strong> <ul> <li>Proficiency in English at a C1 level.<br></li> <li>Minimum studies: Compulsory Secondary Education (Bachelor s degree or university training in Sociology, Education, or similar is a strong advantage).<br></li> <li>Specialized Training: Knowledge of teaching methodologies, coaching techniques, or a Postgraduate Certificate in Education is highly valued.<br></li> <li>IT Excellence: High-level proficiency in Google Apps and E-mail communication; intermediate level in MS Office.<br></li> <li>Core Competencies: Strong analytical skills, excellent public speaking ability, and a passion for developing others.<br><br></li></ul></div> <div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Assisting in Management of Accounting Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Oversees internal, external and regulatory audit processes.</p>
<p> Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.</p>
<p> Celebrates successes by publicly recognizing the contributions of team members.</p>
<p> Establishes and maintains open, collaborative relationships with employees.</p>
<p> Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).</p>
<p> Ensures employees establish and maintain open, collaborative relationships within their team.</p>
<p> Participates in the employee performance appraisal process, providing feedback as needed.</p>
<p> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p>
<p> Ensures property policies are administered fairly and consistently.</p>
<p> Utilizes an "open door" policy.</p>
<p> Solicits employee feedback.</p>
<p> </p>
<p> <strong>Managing Projects and Policies </strong> </p>
<p> Generates and provides accurate and timely results in the form of reports, presentations, etc.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</p>
<p> Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.</p>
<p> Reconciles balance sheet.</p>
<p> Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.</p>
<p> Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</p>
<p> Ensures account balances are supported by appropriate documentation in accordance with SOPs.</p>
<p> Reviews audit issues and makes corrections as necessary.</p>
<p> Ensures property permits, licenses and if applicable vendor contracts are current.</p>
<p> Leverages centralized accounting processes and shared services.</p>
<p> </p>
<p> <strong>Demonstrating and Applying Accounting Knowledge </strong> </p>
<p> Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p>
<p> Keeps up-to-date technically and applying new knowledge to your job.</p>
<p> Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</p>
<p> Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p>
<p> Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.</p>
<p> </p>
<p> <strong>Proving Financial Information and Guidance to Others</strong> </p>
<p> Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.</p>
<p> Attends critique meetings to review information with management team.</p>
<p> Advises the Director of Finance on existing and evolving operating/financial issues.</p>
<p> Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</p>
<p> Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> </p>
<p> <strong>Maintaining Finance and Accounting Goals</strong> </p>
<p> Submits reports in a timely manner, ensuring delivery deadlines.</p>
<p> Ensures profits and losses are documented accurately.</p>
<p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</p>
<p> Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks.</p>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><strong>Job Title: Contact Center Sales Supervisor - ROW - Temp (6 months) for the Italian Market</strong>
<strong>Location: Tunis, Tunisia</strong>
<strong>Report to: Contact center sales Manager</strong>
<p> <strong>Overview:</strong> <br>As a salescontact center supervisor in National Pen,you will be responsible for managing the day-to-day operations of the salesteam. You willwork in supervisory role planning, directing, managing, and evaluating team performance to ensure the team aremeeting and exceeding sales target.</p>
<p>You willdrive excellent performance and must possess great communication skills to be able to lead and motivate.</p>
<p>You will workunder the general direction of ourContact Centre Manager team and play a key role in assisting in the success of our sales teams.</p>
<p> <strong> <u>Primary responsibilities</u> </strong> </p>
<p> </p>
<ul>
<li>A Supervisor hasthe responsibility tomotivate and inspire the team to surpass their potential as much as possible</li>
<li>Responsible for the performance management of the team andthat team members receive relevant and timelyfeedback on an on-going basis</li>
<li>Organizing the workload forthe team andensuring that theright resources are available</li>
<li>Manage the development of the salesagents and teamleads, providing training, coaching and support to meet the team targets</li>
<li>Facilitation of communication crossfunctionally among themembers of team and resolve issues as they arise</li>
<li>Work towards meeting the departmental objectives, including sales targets, quality etc.</li>
<li>Promote an enthusiastic and competitive atmosphere within the team, increasing motivation and results</li>
<li>Always ensure correct adherence to all internal policies and procedures</li>
<li>Conductweekly team meetings</li>
<li>Weekly reporting on teams performance and target management, ensuring thatthey meet andexceed the targets as outlined bysenior management</li>
<li>Continuously strive to deliver the highest quality of service toboth internal team and external customers</li>
</ul>
<p> <strong> <u>Growth & Career Opportunities</u> </strong> </p>
<p>At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions.</p>
<p> <strong> <u>Requirements & Qualifications</u> </strong> </p>
<p> </p>
<ul>
<li>Fluent in English</li>
<li>Previousexperience in Salesin National penis required</li>
<li>Understanding of a Contact Centre and itsenvironment</li>
<li>Previousexperience as a team lead, supervisor or sales coachof a minimum of 6 months is required within National pen</li>
<li>Fluency in the Italian language wouldbe a plus</li>
<li>Excellent attendance record</li>
<li>Ability to operatewell in a call center team environment as a leader</li>
<li>Naturalflair for coaching, motivating, and interacting with people.</li>
<li>Knowledgeof operating systems and tools likeOracle, Matrix, salesforce would be a plus</li>
<li>Excellent administration skills with high attention to detail</li>
<li>Good organizational skills and ability toprioritize work.</li>
<li>Ability to work to tight deadlines & multi-task effectively</li>
</ul>
<p> <strong> <u>Our values</u> </strong> </p>
<p>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</p>
<p> <strong>Customers-First: </strong> </p>
<p>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</p>
<p> <strong>Continuous Improvement: </strong> </p>
<p>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</p>
<p> <strong>Goal-Oriented: </strong> </p>
<p>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</p>
<p> <strong>Integrity: </strong> </p>
<p>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</p>
<p> <strong>People-Centric: </strong> </p>
<p>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</p>
<strong>Equal Opportunity Employer</strong> <br> <br>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.<br><p> <strong>About Pens.com</strong> <br> <br>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.<br> <br>To learn more,visit: www.PENS.com </p>
<p> </p>
<p>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</p>
<p>#LI-NG1 #LI-Onsite</p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Siemens Digital Industries Software is a global technology powerhouse. With some of the best-known brands in the world, Siemens has stood for engineering excellence, innovation, quality, and reliability for more than 175 years. We are looking for a highly motivated Software Engineer to join our Hardware-Assisted Verification Division. You will be part of a high-performing FPGA-based prototyping R&D team responsible for designing, developing, and debugging software programs for the Veloce proFPGA prototyping platform. Job Responsibilities: Assist senior engineers in designing, developing, modifying, and implementing software for internal and external products, with a focus on exceeding customer expectations through high-quality and timely delivery. Ensure the overall functional quality of released products across all required platforms and mechanisms. Work under close supervision. Apply basic skills with moderate levels of proficiency. Develop software for low-level validation of components. Integrate system components in close coordination with the software team. Qualifications: Bachelor’s or Master’s degree, or equivalent experience, in Computer Science or Electronics Engineering. Experience with C++, algorithms, and object-oriented software development. Proficiency in digital design using HDL languages such as VHDL, Verilog, and SystemVerilog. Hands-on experience with FPGA design, FPGA tools (Vivado, Quartus), and static timing analysis (STA). Strong debugging skills in RTL design and simulation. Familiarity with Linux and scripting languages such as TCL, Bash, and Python. Experience working in collaborative, multi-team environments using version control systems such as Git, Perforce, or SVN. Fluent in English. We’re Siemens. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow! We offer a comprehensive reward package which includes a competitive basic salary, bonus scheme and generous holiday allowance. Siemens is an equal opportunities employer and do not discriminate unlawfully on any grounds. We are committed to providing access and equal opportunity. #LI-EDA #LI-Hybrid</span> </div>
<p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Real Time Analyst, where you will be the heartbeat of our operations, ensuring that our staffing levels and performance metrics align perfectly with our goals. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Real Time Analyst! Be on the front line of operational excellence and deliver impactful work on a company level. In this role, you will: Manage the real-time aspect of assigned campaigns, focusing on staffing levels, reporting, and escalation management; Monitor and track agent activity across multiple lines of business to ensure optimal productivity and service levels; Collaborate closely with Operations and other departments to ensure all KPIs are met or exceeded; Generate and publish intraday reports, including absenteeism and staffing projections at both interval and end-of-day levels; Oversee outage management and technical escalations to minimize business impact during the work week.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in English at a C level</li><li>Minimum studies: University diploma or degree (ideally in a quantitative, business, or IT field)</li><li>Specific training and/or work experience in Workforce Management (WFM) or Contact Center Operations</li><li>Previous experience: Minimum of one year's experience as a Real Time Monitor, Traffic Controller, or in a similar operational support role</li><li>High-level IT skills in MS Excel/GSuite (advanced formulas) and familiarity with WFM tools (e.g., Verint, Nice IEX, Teleopti) and telephony platforms</li><li>Core competencies including strong analytical thinking, quick problem-solving, and a focus on operational results and quality</li><li>Positive attitude towards interpersonal dealings and the ability to remain calm and motivated under high-pressure, fast-paced situations</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>YOUR MISSION</strong></p><br><p>The Africa Regional Finance team is looking for a 360º, analytical and hands-on Finance Analyst who can provide support in strategic decision-making. The successful candidate will also support the budgeting, forecasting, and reporting processes and participate in various FP&A projects and initiatives.</p><br><p><strong>THE JOURNEY</strong></p><br><ul><li>Prepare bi-weekly cash flow forecast and variance analysis</li><li>Ensure accurate partners invoicing and payment</li><li>Produce regular and ad-hoc reports concerning AR, AP, inventories, billing...</li><li>Respond to Ah-Hoc inquiries from internal (HQ, Regional, other local departments) an external stakeholder (business partners, vendors, banks…)</li><li>Assist with reconciliation of management and financial reports on a monthly basis;</li><li>Communicate with regional and HQ stakeholders on a regular basis</li><li>Support the local implementation of new systems, ERPs and any business processes oroptimization initiatives</li><li>Act as trusted advisor to the Commercial team for finance-related topics</li><li>Be part of the Finance & Strategy Team to help take decisions that will shape the future of our business in the country</li><li>Support with the Finance & Strategy team of the FP&A and controlling functions (Business Plan, monthly closings, etc)</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</li><li>Lead and participate in finance related projects in order to improve our processes and data reliability</li><li>Work closely with Global Finance Teams (Billing, Treasury, Accounts Payable, Accounting, etc) to solve any day-to-day issues</li><li>Good familiarity with Tax regulations and Compliance matters and tax impacts in all its forms</li><li>Participate and align with HQ FP&A Global team in projects to improve visibility on finance performance and ad-hoc projects</li><li>Cover other ad-hoc Finance operations requests.</li></ul><br>Qualifications<br><p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><ul><li>Bachelor's degree in Finance, Business or similar;</li><li>5+ years of experience in a finance role</li><li>Fluency in Business English is a must</li><li>Advanced level in Microsoft Excel / Google Sheets is a must</li><li>Ability to think critically and problem-solve in a fast-paced environment</li><li>Excellent time management skills and attention to detail</li><li>Effective communication skills to collaborate with various stakeholders</li><li>Demonstrated ability to work independently and as a member of a team</li><li>Continuous improvement mindset</li><li>Previous experience in positions related to Finance operations and Financial Planning and</li><li>Strategy</li><li>Experience in Finance related project management and systems’ implementation</li><li>Analytical and 360 mindset</li><li>Problem solver and data-driven</li><li>Organized and strong attention to detail</li><li>Ability to prioritize and meeting deadlines</li></ul><p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p><br><p><strong>We believe driven talent deserves:</strong></p><br><ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><p><strong>So, ready to take the wheel and make this the ride of your life? </strong></p><br><p>Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!</p><br><br>Additional Information<br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br>
<br>
Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p><strong>YOUR MISSION</strong></p><br><br><p>The Africa Regional Finance team is looking for a 360º, analytical and hands-on Finance Analyst who can provide support in strategic decision-making. The successful candidate will also support the budgeting, forecasting, and reporting processes and participate in various FP&A projects and initiatives.</p><br><br><p><strong>THE JOURNEY</strong></p><br><br><ul><li>Prepare bi-weekly cash flow forecast and variance analysis</li><li>Ensure accurate partners invoicing and payment</li><li>Produce regular and ad-hoc reports concerning AR, AP, inventories, billing...</li><li>Respond to Ah-Hoc inquiries from internal (HQ, Regional, other local departments) an external stakeholder (business partners, vendors, banks…)</li><li>Assist with reconciliation of management and financial reports on a monthly basis;</li><li>Communicate with regional and HQ stakeholders on a regular basis</li><li>Support the local implementation of new systems, ERPs and any business processes oroptimization initiatives</li><li>Act as trusted advisor to the Commercial team for finance-related topics</li><li>Be part of the Finance & Strategy Team to help take decisions that will shape the future of our business in the country</li><li>Support with the Finance & Strategy team of the FP&A and controlling functions (Business Plan, monthly closings, etc)</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference</li><li>Lead and participate in finance related projects in order to improve our processes and data reliability</li><li>Work closely with Global Finance Teams (Billing, Treasury, Accounts Payable, Accounting, etc) to solve any day-to-day issues</li><li>Good familiarity with Tax regulations and Compliance matters and tax impacts in all its forms</li><li>Participate and align with HQ FP&A Global team in projects to improve visibility on finance performance and ad-hoc projects</li><li>Cover other ad-hoc Finance operations requests.</li></ul> Qualifications <p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><br><ul><li>Bachelor's degree in Finance, Business or similar;</li><li>5+ years of experience in a finance role</li><li>Fluency in Business English is a must</li><li>Advanced level in Microsoft Excel / Google Sheets is a must</li><li>Ability to think critically and problem-solve in a fast-paced environment</li><li>Excellent time management skills and attention to detail</li><li>Effective communication skills to collaborate with various stakeholders</li><li>Demonstrated ability to work independently and as a member of a team</li><li>Continuous improvement mindset</li><li>Previous experience in positions related to Finance operations and Financial Planning and</li><li>Strategy</li><li>Experience in Finance related project management and systems’ implementation</li><li>Analytical and 360 mindset</li><li>Problem solver and data-driven</li><li>Organized and strong attention to detail</li><li>Ability to prioritize and meeting deadlines</li></ul><p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p><br><br><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><p><strong>So, ready to take the wheel and make this the ride of your life? </strong></p><br><br><p>Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!</p><br><br> Additional Information <br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br>
<br>
Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>
<p>We re CX fanatics, as passionate about our clients as their fans are. It s why the most-loved brands in the world rely on us. You ll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an English speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!</p><p>What's in it for YOU!</p><ul><li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;</li><li>Continuous development through our internal learning platforms and external training;</li><li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</li><li>2-3 weeks training course that will introduce you to the specifics of the job;</li><li>Modern and comfortable office and relaxing spaces to take a break;</li><li>Flexible work schedule;</li><li>Free taxi rides for shifts ending between 7:30PM and 11PM;</li><li>Corporate benefits and discounts.</li></ul><p>Join Transcom as a Customer Service Representative! Be on the front line of support for clients and deliver impactful work on a company level.</p><p>In this role, you will:</p><ul><li>Work for a leading global digital marketplace dedicated to making pre-loved fashion accessible, where I focus on scaling platform growth and enhancing customer engagement across international markets;</li><li>Provide an excellent customer experience by responding to customer queries in the timely and accurate way, via tickets;</li><li>Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;</li><li>Rotating shifts</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, the following is needed:</p><ul><li>C1 or native written and spoken proficiency in English;</li><li>Strong verbal and written communication and interpersonal skills, such as empathy and listening;</li><li>Ability to quickly absorb information, adapt and respond to change;</li><li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.</li></ul><p><br></p>
<p>We re CX fanatics, as passionate about our clients as their fans are. It s why the most-loved brands in the world rely on us. You ll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an English speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!</p><p>What's in it for YOU!</p><ul><li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;</li><li>Continuous development through our internal learning platforms and external training;</li><li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</li><li>2-3 weeks training course that will introduce you to the specifics of the job;</li><li>Modern and comfortable office and relaxing spaces to take a break;</li><li>Flexible work schedule;</li><li>Free taxi rides for shifts ending between 7:30PM and 11PM;</li><li>Corporate benefits and discounts.</li></ul><p>Join Transcom as a Customer Service Representative! Be on the front line of support for clients and deliver impactful work on a company level.</p><p><b>In this role, you will:</b></p><ul><li>Work for a leading global digital marketplace dedicated to making pre-loved fashion accessible, where I focus on scaling platform growth and enhancing customer engagement across international markets;</li><li>Provide an excellent customer experience by responding to customer queries in the timely and accurate way, via tickets;</li><li>Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;</li></ul><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, the following is needed:</p><ul><li>C1 or native written and spoken proficiency in English;</li><li>Strong verbal and written communication and interpersonal skills, such as empathy and listening;</li><li>Ability to quickly absorb information, adapt and respond to change;</li><li>Positive attitude and willingness to provide brilliant customer experience you believe that customers deserve more than just support.</li></ul><p><br></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We re CX fanatics, as passionate about our clients as their fans are. It's why the most-loved brands in the world rely on us. You'll find us behind the brilliance of category-redefining fintechs, technology legends, and more. Now, we are looking for an English speaking Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us!</p><p>What's in it for YOU!</p><ul><li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;</li><li>Continuous development through our internal learning platforms and external training;</li><li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;</li><li>2-3 weeks training course that will introduce you to the specifics of the job;</li><li>Modern and comfortable office and relaxing spaces to take a break;</li><li>Flexible work schedule;</li><li>Free taxi rides for shifts ending between 7:30PM and 11PM;</li><li>Corporate benefits and discounts.</li></ul><p>Join Transcom as a Customer Service Representative! Be on the front line of support for clients and deliver impactful work on a company level. In this role, you will:</p><ul><li>Work for a leading global digital marketplace dedicated to making pre-loved fashion accessible, where I focus on scaling platform growth and enhancing customer engagement across international markets;</li><li>Provide an excellent customer experience by responding to customer queries in the timely and accurate way, via tickets;</li><li>Contribute to the project's success, propose improvements, share knowledge and learn together with your colleagues;</li><li>Rotating shifts.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To be successful in this role, the following is needed:</p><ul><li>C1 or native written and spoken proficiency in English;</li><li>Strong verbal and written communication and interpersonal skills, such as empathy and listening;</li><li>Ability to quickly absorb information, adapt and respond to change;</li><li>Positive attitude and willingness to provide brilliant customer experience - you believe that customers deserve more than just support.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p> <p>Join Transcom as a Real-Time Manager!</p> <br> <p>Be on the front line of growth for our team and deliver impactful work on a company level. In this role, you will:</p> <ul> <li> <p>Lead and motivate a team of Real-Time Analysts to monitor and optimize contact center performance in real time.</p> </li> <li> <p>Monitor and ensure target reachability, analyzing performance data to execute improvements and strategic recommendations.</p> </li> <li> <p>Provide coaching, feedback, development, and performance evaluations to your team of analysts.</p> </li> <li> <p>Analyze complex data sets to identify trends, patterns, and opportunities to ensure adherence to service level agreements (SLAs).</p> </li> <li> <p>Collaborate across departments including workforce management, operations, and Contact Center Management to implement process improvements and enhance resource utilization.</p> </li> </ul> <br> <p>What's in it for YOU!</p> <br> <ul> <li> <p>International and inclusive environment that makes you feel supported, encouraged, and welcome from day one.</p> </li> <li> <p>Continuous development through our internal learning platforms and external training.</p> </li> <li> <p>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists.</p> </li> <li> <p>Modern and comfortable office and relaxing spaces to take a break.</p> </li> <li> <p>Flexible work schedule and life-work balance.</p> </li> </ul> <br> <p>To be successful in this role, the following is needed:</p> <br> <ul> <li> <p>Languages: Proficiency in English at a C1 level (additional languages like Spanish, German, or Italian are an advantage).</p> </li> <li> <p>Education: Minimum of a secondary school diploma (University degree preferred).</p> </li> <li> <p>Previous Experience: Minimum 2+ years of experience as a Real-Time Analyst or in a similar function within the Contact Center sector (or 1 year as an internal Real-Time Analyst).</p> </li> <li> <p>Technical Skills: High-level IT skills in MS Excel/Google Spreadsheets, and solid functional knowledge of workforce management applications (e.g., Alvaria WFM).</p> </li> <li> <p>Core Competencies: Strong analytical, problem-solving, and leadership skills; ability to articulate metrics like Service Level, Staffing Adherence, and AHT.</p> </li> <li> <p>Maturity & Motivation: Excellent time management, adaptability to flexible shifts, ability to resolve conflicts, and a positive attitude under pressure.</p> </li> </ul> <p><br></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><strong>Job Title: Graphic Designer</strong></span> <br> <span><strong>Location</strong>: <strong>Tunis, Tunisia</strong></span> <br> <span><strong>Reporting to: Art Director</strong></span> <br> <p><span><strong><u>Overview of Role:</u></strong></span></p><br> <p><span>The Graphic Designer will play a critical role in shaping and executing the Pens.com brand’s digital design strategy. The successful candidate will report to the Art Director and will be responsible for collaborating with cross-functional teams to deliver best-in-class digital design solutions that are engaging, impactful, and align with our brand guidelines. </span></p><br> <p><span>You must be a self-starter with a can-do attitude. A designer who loves design exploration but also recognizes the realities of day-to-day work. You stay up to date on social trends and stay current with software to create designs across multiple touchpoints. You can manage your own projects in a timely manner, work with internal and external partners, and present your work to stakeholders and explain your design thinking. You will create your work with a high attention to detail and craft.</span></p><br> <br> <p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br> <ul> <li><span>Work within the Creative Team which is responsible for the execution of our digital design strategy across all touchpoints, including our website, social media channels, email marketing, and digital advertising campaigns. </span></li> <li><span>Collaborate with the marketing, product, copy, brand and UX teams to ensure that all digital design initiatives are aligned with business objectives. </span></li> <li><span>Stay up to date with the latest digital design trends and technologies and leverage this knowledge to drive innovation and creativity within the team.</span></li> <li><span>Support the brand's marketing and advertising initiatives as needed.</span></li> <li><span>Must be a conceptual design thinker, able to develop concepts and original graphics and be comfortable taking your designs to production-ready files </span></li> </ul> <br> <p><span><strong><u>Growth & Career Opportunities</u></strong></span></p><br> <p><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span></p><br> <br> <p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br> <ul> <li><span>Bachelor's degree in design or a related field. </span></li> <li><span>5+ years of experience in digital design, with a focus on website design, social media, email marketing, and digital advertising. </span></li> <li><span>Strong leadership skills.</span></li> <li><span>Proficient in Adobe Creative Suite, Figma, and other relevant design tools. </span></li> <li><span>Excellent communication skills, with the ability to effectively present and articulate design concepts to cross-functional teams. </span></li> <li><span>Strong understanding of user experience (UX) design principles and best practices. </span></li> <li><span>Experience working in a remote setting, with ability to manage time zones for key connection points.</span></li> <li><span>Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously, meeting deadlines and maintaining high-quality design output. </span></li> <li><span>Deep understanding of design theory with excellent skills in visual storytelling through color, image, typography, composition</span></li> <li><span>Detail-oriented approach to design, ensuring pixel-perfect visuals when developing simple and elegant design solutions to solve complex design problems</span></li> <li><span>Experience with Adobe Xpress, Canva, and JIRA is a plus</span></li> <li><span>Must have an online portfolio and clearly able to discuss your role on each project</span></li> <li><span>Will accept any suitable combination of education, experience, or training</span></li> </ul> <br> <p><span><strong><u>Our values</u></strong></span></p><br> <p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br> <p><span><strong>Customers-First: </strong></span></p><br> <p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br> <p><span><strong>Continuous Improvement: </strong></span></p><br> <p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br> <p><span><strong>Goal-Oriented: </strong></span></p><br> <p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br> <p><span><strong>Integrity: </strong></span></p><br> <p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br> <p><span><strong>People-Centric: </strong></span></p><br> <p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br> <br> <span><strong>Equal Opportunity Employer</strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span> <br> <p><span><strong>About Pens.com</strong></span><br><span>Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia.</span><br><span>To learn more,visit: </span><span>www.PENS.com</span></p><br> <p><span>Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR).</span></p><br> <br> <p><span>#LI-AA1 #LI-Onsite</span></p><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>At Transcom, we are passionate about customer experience (CX) and we are accompanying the digital revolution. We are launching a brand new strategic partnership with a leader in hyper-growth Fintech. For this new adventure, we are looking for pioneering talents, capable of breaking the codes of traditional banking. Here, we don't talk about counters, but about agility, intuitive mobile applications, and instant financial services. Ready to be part of the founding team of this project?</p><p>What we offer you:</p><ul><li>The unique opportunity to launch a new client: participate in the genesis of this project and help us build an elite team.</li><li>Flexibility and Remote Work: Possibility of switching to Work at Home after 3 months (once training is completed, onboarding is successful, and after management validation).</li><li>A "Digital First" and inclusive environment: join a new project at the heart of financial innovation.</li><li>Continuous development: train yourself on the latest trends in Neobanking, cryptocurrencies, and digital security.</li><li>Accelerated growth opportunities: on a new project, tomorrow's leaders are those who start today.</li><li>Modern and ultra-connected offices: with relaxation areas designed to stimulate creativity.</li><li>An attractive package: competitive salary, performance bonuses, and exclusive Fintech-related benefits.</li></ul><p>Join Transcom as a Fintech Customer Service Representative! Be the human voice behind the application and support our users in a fluid and secure financial experience.</p><p>In this role, you will:</p><ul><li>Assist users in managing their accounts via the application (account opening, card management, instant transfers).</li><li>Resolve incidents in real-time (card blocking, transaction disputes, strong authentication).</li><li>Guide customers on innovative features (automated savings, fractional investments, cashback).</li><li>Ensure the security of operations: apply identity verification procedures with absolute rigor.</li><li>Provide premium multi-channel support (Chat, In-App Messaging, and Telephone) with a modern and efficient tone.</li><li>Contribute to the success of the launch by relaying user feedback to optimize the customer journey from day one.</li></ul><p>Profile sought:</p><ul><li>Perfect command of French (level C1/C2), with natural ease in writing and speaking.</li><li>Aptitude for new technologies: you are a user of mobile applications and digital tools hold no secrets for you.</li><li>Analytical and reactive mind: you know how to find quick solutions in an ever-changing environment.</li><li>Customer service oriented: you have strong emotional intelligence to reassure users about their finances.</li><li>Rigor and integrity: working in Fintech requires surgical precision and impeccable ethics.</li><li>Team spirit: you enjoy the challenges that the launch of a new project represents.</li></ul><p>Life at Transcom</p><p>At Transcom, our commitment is unwavering. To our clients, but also to each other. This new Fintech project is the ideal place to transform your potential into cutting-edge expertise. We value boldness, curiosity, and team spirit. You are included, as you are, from day one. And with the right mindset, there are no limits to what we can accomplish together in this new technological adventure.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Perfect command of French (level C1/C2), with natural ease in writing and speaking.</li><li>Aptitude for new technologies: you are a user of mobile applications and digital tools hold no secrets for you.</li><li>Analytical and reactive mind: you know how to find quick solutions in an environment that is constantly changing.</li><li>Customer service oriented: you have strong emotional intelligence to reassure users about their finances.</li><li>Rigor and integrity: working in Fintech requires surgical precision and impeccable ethics.</li><li>Team spirit: you enjoy the challenges that the launch of a new project represents.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Plan, organize, control and direct the work of employees in the Room Service Department while ensuring guest satisfaction.</p><p>What you will do</p><ul><li>Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel s Room Service Department to ensure that established cultural and core standards are met: long-range strategic planning for outlet operation.</li><li>The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.</li><li>Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for 24-hour a day in-room dining and in-room private bar services.</li><li>The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design effective menu and amenity options while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.</li><li>Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.</li><li>Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.</li><li>Comply with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.</li><li>Work harmoniously and professionally with co-workers and supervisors.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>What you bring</h2><p>Education: College degree preferably specializing in hotel/restaurant management or equivalent experience is required.</p><p>Experience: Two to three years previous experience in a line, supervisory or assistant manager position in Food & Beverage. Previous experience in Room Services is mandatory.</p><p>Skills and Abilities: Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting. Requires ability to operate computer equipment and other food & beverage computer systems. Requires reading, writing and oral proficiency in the English language.</p><p></p></section>
<p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.</p><p>Under the overall supervision of the IOM Tunisia Chief of Mission and of the Project Manager and the direct supervision of the Protection Officer, the successful candidate will support with the provision of reception, orientation, referral and assistance to vulnerable migrants.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelors degree in Social Work, Health, Psychology or a related field from an accredited academic institution with two years of relevant professional experience or High School degree in the above fields with four years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database .</li><li>Proven experience in the field of assistance to migrants and / or humanitarian activities targeting vulnerable individuals.</li><li>Experience with governmental authorities, the UN and / or other national/international institutions.</li><li>Experience in working with non-governmental organizations is an asset.</li><li>Knowledge of Tunisia and regional issues in the thematic area of migration and health is a distinct advantage.</li><li>Good drafting skills and clear oral communication.</li><li>Strong knowledge of computer applications, especially MS Word, Excel, Outlook and Access.</li><li>Fluency in french is required (oral and written).</li><li>Working knowledge of Arabic and English.</li><li>IOM s official languages are English, French and Spanish.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li><li><strong>Required Competencies</strong> IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</li><li><strong>Values</strong> - all IOM staff members must abide by and demonstrate these three values:</li><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li><li><strong>Core Competencies behavioural indicators (Level 1)</strong></li><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p><strong>Notes</strong></p><ul><li>Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.</li><li>This selection process may be used to staff similar positions in various duty stations.</li><li>Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.</li><li>This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</li><li>Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</li><li>Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.</li><li>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee).</li><li>IOM does not request any information related to bank accounts.</li><li>IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.</li><li>For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies</li></ul><p>Carry out screening interviews with migrants to understand and assess their vulnerability, identify their specific needs and determinate their eligibility for IOM assistance;</p><p>Refer eligible beneficiaries, including unaccompanied migrant children, victims of trafficking, medical cases, and other vulnerable migrants, for available services (medical, psychosocial, assisted voluntary return and reintegration, legal assistance) as per the needs identified and within the limits of resources available;</p><p>Assist IOM beneficiaries through provision of information on the services available for migrants in Tunisia, including through individual counseling sessions as well as distribution of information sheets, leaflets/brochures regarding social or medical services in Tunisia;</p><p>Provide individualized and group orientation and support migrants through referrals to services available, including social services, medical assistance and legal services;</p><p>Follow-up with IOM partners responsible for provision of assistance provided through referral;</p><p>Support the process of case management to identify the short, medium and long-term solutions for every migrant assisted;</p><p>Support in the preparation and submission of financial documents in relation with direct assistance to vulnerable migrants.</p><p>Assist to the planning and implementation of outreach activities, including the identification and assistance to beneficiaries in IOM supported shelters and other, in case of urgency also outside office hours.</p><p>Compile case reports and maintain case files for each beneficiary assisted and prepare statistical reports as requested, while adhering to IOM data protection standards; and using the existing IOM data base platform</p><p>Maintain a professional and neutral behavior, as well as empathy with migrants;</p><p>Perform such other duties as may be assigned.</p>
<p>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift-anchored in data, <strong>digital</strong>, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The Associate Data Specialist contributes to interacting with counterparts, officers and technical staff in relevant organizational units in data engineering, data science and other data specialists, data owners and subject matter experts for the development and implementation of the databases, data collection systems and data analytics that optimize statistical efficiency and quality. It also contributes to the interaction with external counterparts in the UN funds, programs and other UN specialized agencies, consultants, and other partners to collaborate and exchange information and best practices. The position is located in the United Nations Resident Coordination Office (RCO) in Tunis, Tunisia, under the direct supervision of the Head of the Resident Coordinator Office.</p><p>Responsibilities</p><p>Within delegated authority, the incumbent will be responsible of the following duties:</p><ol><li>Develop and implement databases, data collection systems, data analytics, and other analysis, reporting and quality control capabilities; identifies appropriate data sources for analytics projects; identifies new data analysis process-improvement opportunities and strategies that optimize statistical efficiency and quality.</li><li>Identify, analyze, and interpret trends or patterns, applying statistical methods to structured and unstructured sources of information and data to surface relevant features and variables.</li><li>Implement process-improvement mechanisms for data analytics tasks; acquires and cleans data from primary and secondary sources; maintains and quality-assures databases and data systems, including UN INFO and CF results data.</li><li>Develop reports, dashboards, and other tools to effectively summarize findings and convey information to management across the development, humanitarian and peace nexus, supporting RC/UNCT evidence-based decision-making.</li><li>Document requirements, background information and methodology and establish documentation practices and standards for other staff to follow.</li><li>Draft inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc.</li><li>Contribute to the development of processes and tools to monitor and analyze model performance and data accuracy.</li><li>Design internal process improvements: automating manual processes, optimizing data delivery, re-designing architecture for greater scalability</li><li>Implement solutions to data-related technical problems and data infrastructure updates.</li><li>Contribute to the preparation and organization of datasets to ensure data scientists and analysts have the necessary data for feature extraction. Perform routine data processing and quality checks to maintain data integrity.</li><li>Collaborate with data engineers and data scientists to improve data flows, data quality, etc.</li><li>Contribute to the creation of basic data visualization outputs to aid decision-making and communications of analysis outputs.</li><li>Contribute to project tasks, assist with data collection and initial analysis, and report unresolved issues to senior staff.</li><li>Contribute to the production of data products like reports or newsletters related to data analysis activities.</li><li>Conduct data collection, cleaning, and preliminary analysis, contributing to the identification of patterns and trends.</li><li>Compile and clarify data insights and develop supporting materials in preparation for stakeholder communications.</li><li>Keep abreast of current and emerging trends in data analytics best practices, technologies, and tools, and proposes their application to strengthen the RCO's analytical function.</li><li>Build staff and partner capacity on data analytics, including delivering trainings and workshops for UN personnel and national counterparts.</li><li>Support data preparation and preliminary analysis, verification, and pattern identification; contributes to routine reporting and administrative aspects of the work plan.</li><li>Contribute to the design and development of data science products, including through advanced analytical methods such as artificial intelligence, machine learning, predictive analytics, data and text mining, natural language processing, statistics, and related algorithms and computational approaches, to generate insights not otherwise detectable through standard analysis.</li><li>Serve as a resource person and informal mentor on data analytics within the RCO, promoting a data-driven culture and knowledge-sharing across results groups.</li><li>Performs other duties as assigned</li></ol><p>Competencies</p><p>PROFESSIONALISM: Working collaboratively, Strategic thinking, Analytical thinking, Knowledge and understanding of sustainable development theories, concepts and approaches. Ability to identify and develop sources for data collection. Ability to undertake research, analyze data, make recommendations and write draft reports on sustainable development issues. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>An advanced university degree (Master's degree or equivalent) in computer science, data science, analytics, statistics, applied mathematics, information management, data management, information systems, information science or a related quantitative field is required. A first-level university degree (Bachelor's degree or equivalent) in combination with qualifying experience may be accepted in lieu of the advanced university degree.</li><li>A minimum of two (2) years of progressively responsible experience in data analysis, statistics, monitoring and evaluation, research, data management, or a related field is required.</li><li>Experience in collecting, cleaning, validating, analyzing, and interpreting data from multiple sources to support evidence-based decision-making is required.</li><li>Experience using data analysis and visualization tools such as Power BI, Tableau, R, Python, SQL, or similar platforms is required.</li><li>Demonstrated experience in developing analytical products, dashboards, reports, or data visualizations for technical and non-technical audiences is required.</li><li>Experience conducting data quality assurance and applying data validation methodologies is required.</li><li>Demonstrated experience in developing and applying quantitative and statistical data modelling techniques, including forecasting, trend analysis, regression modelling, scenario analysis, and predictive analytics, to support strategic planning, SDG monitoring, programme performance assessment, and evidence-based policy and decision-making is required.</li><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French and Arabic are required.</li></ul>