HTML5 Jobs in Tunisia in Tunisia 2026

0 to 0 years Bayt

Intern

On-site - Tunisia 23 July 2026

Telecom & Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. We are looking for interns who will join our team as:Software Engineering Intern – Test Automation & AI FISis a global financial services technology company that provides software, data, and operational solutions to banks, asset managers, and capital markets institutions worldwide. What You Will Be Doing: • Develop and maintain automated test scripts using Playwright and modern testing frameworks • Support the design and execution of functional, regression, integration, and end-to-end tests • Collaborate with engineering teams to identify automation opportunities across the software lifecycle • Analyze test results, troubleshoot issues, and document findings for stakeholders • Apply AI-assisted tools to improve testing efficiency, code quality, and developer productivity • Contribute to test framework enhancements, reusable components, and automation standards • Assist in validating application performance, usability, and reliability • Support CI/CD pipeline integration and automated quality checks • Create technical documentation, test plans, and knowledge-sharing materials • Participate in agile ceremonies and contribute ideas for continuous improvement What you will bring : • Currently pursuing a degree or equivalent skills-based education in Computer Science, Software Engineering, Information Technology, or a related field • Knowledge of software development fundamentals and programming concepts • Understanding JavaScript, TypeScript, Python, or a similar programming language • Understanding of software testing principles, test design, and quality assurance practices • Familiarity with Playwright or interest in modern browser automation technologies • Knowledge of version control systems such as Git • Strong analytical, problem-solving, and debugging skills • Effective communication and collaboration skills with technical and non-technical stakeholders • High attention to detail and willingness to learn • Good communication skills Preferred Qualifications• Exposure to Playwright test automation frameworks and Page Object Model design patterns • Familiarity with AI-assisted development tools and generative AI technologies • Understanding of CI/CD pipelines and automated software delivery practices • Knowledge of API testing and web technologies • Understanding cloud platforms, containers, or DevOps concepts What We Offer: •Paid internship •Mentorship and structured on-the-job learning •Hybrid working model •Company benefits: Transportation, ... Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass </div>

0 to 0 years Naukri Gulf

Application Support Technician

On-site - Tunisia - Tunis 20 May 2026

Logistics, Supply Chain & Procurement

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">As part of the customer relations team, you will join a technical support team of around ten people. Your role will be to provide remote technical support for our hardware and software solutions, assisting our customers on a daily basis. This position is RUN-oriented, with a high volume of daily exchanges and a strong requirement for rigor, reliability and quality of service. Your daily life: <ul> <li>Handle customer requests via various channels (tickets, calls, emails)</li> <li>Understanding, qualifying, and analyzing user needs in order to diagnose incidents</li> <li>Manage and resolve technical incidents independently, providing appropriate solutions or implementing workarounds.</li> <li>Escalate complex incidents to expert teams (N2/N3, R&D) when necessary</li> <li>To guarantee the quality of service and the company's image, by ensuring regular follow-up and clear communication with clients</li> </ul></div></section><section>Desired Candidate ProfileWhat if we talked about you? <ul> <li>Solid knowledge of networks and peripherals (printers, drivers)</li> <li>Understanding of network protocols (FTP, TCP/IP, DNS, DHCP) and how they work</li> <li>Good command of Windows environments and basic knowledge of Active Directory (accounts, permissions, GPO)</li> <li>Concepts of virtualization (VM)</li> <li>Ability to analyze and debug web applications</li> <li>Use of ticketing tools and log analysis</li> <li>Interpersonal skills:</li> <li>Enthusiasm and a positive attitude</li> <li>Good interpersonal skills and team spirit</li> <li>Proactive and solution-oriented</li> <li>Sense of service and rigor</li> <li>Ability to work independently while collaborating effectively</li> <li>Excellent command of spoken and written French.</li> </ul></section>

0 to 0 years Bayt

Inbound Sales Advisor

On-site - Tunisia 4 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Web Inbound Sales Advisor - German speaker (Day Shift) Location: Tunis, Tunisia Report to: Contact Centre Supervisor Overview: The Web Inbound Sales Advisor will be required to sell a range of National Pen products to new and existing customers by answering inbound web sales queries from the National Pen website. You will educate, inform, nurture, and guide your lead through the decision-making process. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships. Primary responsibilities <ul><li>Follow up onsales leads generated by visitors toour website. Answer inbound sales calls from new and existing customers</li><li>Provide the caller with detailed information on our products and pricing to ensure an enhanced customer experience</li><li>Ensure any customer issues are dealt within an efficient manner, informing the customer of any new products</li><li>Explain our product range to ournew customers tothe website andpropose some suitable products and offers</li><li>Generate the customer order and follow up to order confirmation stage</li><li>Works towards individual and team targets</li><li>Maintain up-to-date knowledge of our products and processes, whichwill be supported by on on-going training, support and coaching</li><li>Any other duties/projects as directed by Senior Management</li><li>Cover othermiscellaneous tasks if time allowsincluding text translations, customer</li><li>queries from Facebook and Trustpilot web product feedback</li></ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications <ul><li>Fluent in German</li><li>Ideally a minimum of 1 yearexperience in salesenvironment with an understanding of the importance of building relationships with key decision makers</li><li>Passionate about helping the customer to choosethe right products to suit their Businesses needs</li><li>Excellent communication and negotiation skills</li><li>Have the ability to maintain professionalism under pressure, handle rejections well and maintain a confident approach at all times</li><li>An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills</li><li>Highly organized with a strongattention to detail</li><li>Self-motivated and goal oriented to achieve your own targets and also your teams</li><li>Experience in MSOffice and othercomputer systems</li></ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Pens.com Pens.com's personalized promotional products are created for and inspired by small businesses. With 56 years of experience and serving 22 countries worldwide, Pens.com offers MORE value, savings and time to customers through expert guidance on a broad range of personalized promotional products, including writing instruments, stationery, drinkware, bags, gifts, and trade show accessories. Pens.com operates via a network of more than 10 facilities acrossNorth America, Europe, Africa, and Asia. To learn more,visit: www.PENS.com Pens.com is a National Pen and Cimpress brand (Nasdaq: CMPR). #LI-JB1 #LI-Onsite </div>

0 to 0 years Bayt

Customer Support Specialist

Remote - Tunisia 11 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate fee inquiry and statement clarification scenarios — verifying that fee amounts match disclosed schedules and distinguishing descriptor-mapping questions from real fraud claims; Create autopay and payment setup scenarios with deliberate traps: incorrect payee, insufficient-funds policy, wrong draft date, or missing confirmation steps; Build card replacement and fraud claim scenarios testing card-block urgency, fraud-signal recognition, intake information capture, and clean handoff to the disputes team; Author account closure scenarios testing retention-offer eligibility logic, pending-transaction checks, and refusal to extend offers to ineligible customers; Grade responses on both factual accuracy and conversational tone: empathy under pressure, channel-appropriate register (voice vs. chat), and clarity without over-promising. What we look for This opportunity is a good fit for professionals with a background in customer service, banking, or financial services who are open to part-time, non-permanent projects. Ideally, contributors will have: Degree in Finance, Business Administration, Economics, Communications, Psychology, Marketing, or any related field; 2+ years of customer service, banking, retail, or financial services experience; Current or recent experience in customer service & support, or banking & financial roles, or adjacent roles; Routing judgment — clear instinct for what is and isn't servicing's scope, and ability to read a fee schedule or policy document to identify which rule applies to a specific situation; QA analyst, call-center trainer, or conversation designer background is a strong positive signal; Strong written English (C1+). How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements. </div>

0 to 0 years Bayt

Customer Support Specialist

Remote - Tunisia 3 July 2026

0 to 0 years Naukri Gulf

Events Manager

On-site - Tunisia - Tunis 12 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">To advance Teach For All s 25-year vision , we are seeking an Events Manager to manage the planning and execution of our in-person and hybrid learning experiences, enabling our network to connect, learn, and collectively champion more equitable systems for children worldwide. Working alongside the Global Events team, this role will take ownership of event communications, logistical coordination, website development, and the overall attendee experience.OutcomesEnd-to-End Event Delivery: Plan, coordinate, and execute high-quality learning events from conception to completion, ensuring seamless logistics, strict timeline management, alignment with network priorities.Budget Management & Cost Efficiency: Track event budgets, ensuring cost-effective delivery, strong financial oversight, and adherence to approved spending.Operational Excellence & Risk Management: Maintain rigorous standards of execution, including vendor management, budget tracking, technical production, and proactive contingency planning to eliminate real-time failures.Inclusive Experience Design: Source and manage accessible event technologies and structural frameworks that enable seamless, high-engagement participation for a diverse, global audience.Data-Driven Optimization: Establish robust participant feedback loops and analyze post-event metrics to measurably improve event quality, operational efficiency, and future stakeholder impact.Knowledge & Engagement Continuity: Build the infrastructure needed to document event outputs and maintain post-event momentum, turning temporary gatherings into ongoing network learning and collaboration.</div></section><section>Desired Candidate Profile<ul><li>Minimum 3 years experience leading complex project management, large-scale logistics, and global event management</li><li>Strong working knowledge of event-planning technology, web-based services, and deep expertise with enterprise Zoom functionality (e.g., live interpretation, streaming setups)</li><li>Exceptional written and verbal communication skills with professional-level of the English language</li><li>Demonstrated ability to exercise sound judgment while juggling competing priorities and tight deadlines across multiple parallel projects</li><li>A strong, visible commitment to Teach For All's mission, showcasing a mindset of endless possibility and a belief in the power of being locally rooted and globally informed</li><li>Ability and willingness to travel internationally to support on-site execution of major network gatherings</li></ul>Additional desirable skills/experiences (not required)<ul><li>Prior familiarity or direct experience working within the Teach For All network or a similar global federated network structure</li><li>Working proficiency or fluency in a second major international language (e.g., Spanish, French, Arabic)</li><li>Advanced certification in Digital Event Strategies or Agile Project Management (e.g., DES, Certified ScrumMaster)</li><li>Experience with design and proficiency using design tools (e.g., Canva)</li><li>Experience working in a global and/or virtual environment</li></ul></section>

0 to 0 years Naukri Gulf

Migration Health Nurse

On-site - Tunisia - Tunis 18 May 2026

Healthcare & Medical

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Perform daily nursing activities in the framework of health direct assistance and AVRR of medical cases.Provide information and detailed explanations to the migrants in relation to:<ul><li>IOM health assistance,</li><li>The migration health assessment process before movements; and,</li><li>Treatments and referrals.</li></ul>Ensure proper identification and follow-up by:<ul><li>Comprehensive history taking;</li><li>Referrals to doctors and hospitals and,</li><li>Accompany particularly vulnerable migrants to hospitals;</li><li>Raise awareness about migrants right to health with health service providers.</li><li>Keeping a register of applicants who benefit from health assistance.</li></ul>Contribute to providing counselling and health education to migrants, on health prevention and management as appropriate.Support with maintaining and updating IOM database in the area of migration and health for the sub-office, including through ensuring that all health assistance to beneficiaries is recorded on the IOM Migrant Management & Operational System (MiMosa) and other relevant databases. Timely provide data for reporting.Prepare administrative reports and updates on health trends in the region as necessary.Assist with pre-departure documents, briefings, and preparations as necessary.Maintain collaborative relationships with various partners to facilitate the follow up and relevant information sharing. Partners include internal IOM departments, other health providers, panel physicians, NGO s and others as applicable.Collect statistical information and share with the Head of sub-office and the Senior Project Assistant in Tunis.Perform other duties as may be assigned.</div></section><section>Desired Candidate ProfileEducation<ul><li>Bachelor s degree or Diploma in Nursing from an accredited academic institution in Nursing in countries where the Diploma allows to fulfil the full scope of responsibilities defined in PDs.</li><li>A valid license to practice nursing in the country of duty station.</li></ul>Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience<ul><li>For Bachelor's Degree holder a minimum of two years of relevant clinical experience and for Diploma holder a minimum of four years of relevant clinical experience.</li><li>Excellent technical skills.</li><li>Experience in working with people from different cultural background is an advantage.</li><li>Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage. </li><li>Knowledge of and experience in clinical nursing.</li><li>Knowledge of principles of preventive care and disease control.</li></ul>Skills<ul><li>Capacity to work effectively and harmoniously within people at different levels within and outside organization and with colleagues from varied cultures and professional backgrounds;</li><li>Candidate should be highly motivated with dynamic personality and the ability to work under pressure to meet deadlines;</li><li>Ability to draft correspondence and communicate effectively;</li><li>High level of computer literacy (MS Office Word, Excel and Outlook); experience in handling web-based management system;</li><li>Ability to analyse and interpret source information and data; capable of designing, reviewing and revising business processes to achieve efficiency;</li><li>Strong organizational and planning skills; </li><li>Excellent time management skills; </li><li>Excellent verbal and written communication skills in all three languages (Arabic, French, English);</li><li>Attention to details and problem-solving skills;</li><li>Capacity to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds.</li></ul>LanguagesAll IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).For all applicants, fluency in French & Arabic is required (oral and written). Working knowledge of English is strongly desirable.Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</section>

0 to 0 years Naukri Gulf

Information Management and Technology Officer

On-site - Tunisia - Tunis 2 July 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration This Vacancy Notice is part of IOM s competitive mobility exercise, open for applications from internal and internal-equivalent candidates only. Organizational Context and Scope Under the overall supervision of the Chief of Mission (CoM) and the direct supervision of the Head of Resources Management of IOM Libya Country Office (CO), the Information Management and Technology Officer will be responsible for managing, coordinating and implementing the activities of the Information and Communications Technology (ICT) unit in IOM Libya CO and its Sub-Offices. </div> <div> Required Qualifications and Experience Education <ul> <li>Master s degree in Computer Engineering, Computer Science, Information Management, Information Technology, or a related field from an accredited academic institution with five years of relevant professional experience; or,</li> <li>University degree in the above fields with seven years of relevant professional experience.</li> <li>Certificate in any of the following: Cisco Certified Network Associates (CCNA), Microsoft Azure certifications, Microsoft Certified System Administrator (MCSA), Microsoft Certified Database Administrator (MCDBA), Microsoft Certified System Engineer (MCSE), is a distinct advantage.</li> <li>A certificate in project management (PMP or Prince2) andor IT service management (ITIL) is a distinct advantage. </li> </ul> Experience <ul> <li>Experience in overseeing and management of the implementation and administration of Microsoft Windows and Serverless networks environment (LAN/WAN) and first-level network/desktop support in a large international organization is required;</li> <li>Experience in supervisory role and management of ICT functions in an international organization or an international agency in a field location; supporting emergency, complex/post-conflict Country Office;</li> <li>Progressively responsible experience in planning, design, development, implementation, and maintenance of computer information systems;</li> <li>Knowledge and demonstrated experience in cybersecurity compliance and security control implementation and maintenance, cybersecurity incident response and recovery. Extensive knowledge and experience in Microsoft 365 cloud-based applications and technologies; and,</li> <li>Experience providing policy advice to senior managers on systems development in a changing business environment and the implications of various alternatives, on business applications planned for future needs and other related issues. </li> </ul> Skills <ul> <li>Advanced oral and written communication skills; refined soft skills and demonstrated ability to communicate with business leaders and those with limited technical background effectively is essential;</li> <li>Extensive knowledge of Windows Operating System, NetworkSystems administration, TCP/IP, Telecoms, Network Protocols, Cisco devices, Virtual Private Network (VPN), VoIP, MS Office 365 apps, Antivirus Software, and utilities;</li> <li>Knowledge of web-based development, geographical information systems, and/or mapping tools would be a distinctive advantage;</li> <li>Demonstrated ability to work with minimal supervision and demonstrate a high level of initiative, perseverance, and professional commitment to achieve high-quality results;</li> <li>Knowledge and demonstrated experience in database information systems and data processing tools;</li> <li>Knowledge of web-based development and other development tools and reporting, including future projections on the potentials of current and new technologies; </li> <li>Demonstrated ability to handle confidential data in a professional, responsible and mature manner; and, </li> <li>Demonstrated ability to coach individuals, to work effectively and harmoniously with colleagues within a team from varied cultures and professional backgrounds. </li> </ul> Languages For this position, fluency in English is required (oral and written). Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. </div><ol><li> </li> </ol></div></section>

0 to 0 years Naukri Gulf

Inbound Sales Advisor

On-site - Tunisia - Tunis 6 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> Primary responsibilities <ul> <li>Follow up onsales leads generated by visitors toour website. Answer inbound sales calls from new and existing customers</li> <li>Provide the caller with detailed information on our products and pricing to ensure an enhanced customer experience</li> <li>Ensure any customer issues are dealt within an efficient manner, informing the customer of any new products</li> <li>Explain our product range to ournew customers tothe website andpropose some suitable products and offers</li> <li>Generate the customer order and follow up to order confirmation stage</li> <li>Works towards individual and team targets</li> <li>Maintain up-to-date knowledge of our products and processes, whichwill be supported by on on-going training, support and coaching</li> <li>Any other duties/projects as directed by Senior Management</li> <li>Cover othermiscellaneous tasks if time allowsincluding text translations, customer</li> <li>queries from Facebook and Trustpilot web product feedback</li> </ul> Growth & Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Manyof our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications <ul> <li>Fluent in German</li> <li>Ideally a minimum of 1 yearexperience in salesenvironment with an understanding of the importance of building relationships with key decision makers</li> <li>Passionate about helping the customer to choosethe right products to suit their Businesses needs</li> <li>Excellent communication and negotiation skills</li> <li>Have the ability to maintain professionalism under pressure, handle rejections well and maintain a confident approach at all times</li> <li>An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills</li> <li>Highly organized with a strongattention to detail</li> <li>Self-motivated and goal oriented to achieve your own targets and also your teams</li> <li>Experience in MSOffice and othercomputer systems</li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</div></section>

0 to 0 years Bayt

Full Stack Data Analyst

Remote - Tunisia 25 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> You'll be part of a small, cross-functional data team that drives impact across Fabulous. We work closely with Product Growth, User Acquisition, and Finance. We take a full stack approach : every team member contributes across the full data spectrum. We don't specialize into Analytics Engineering or Data Science or Data Analysis. While we each have our own strengths, we contribute to projects across the entire spectrum of data work. This encourages strong ownership and drives impact. Practically, we work across three areas: - Analytics Engineering : Data modeling and transformations to build, maintain, and scale our analytics pipelines in dbt . Once an MVP is validated, we implement and improve it iteratively - with solid testing, data observability, and architecture that keeps tech debt manageable. - Applied Analytics : Data exploration, dashboard building in Omni, and ML model building. We aim for simplicity and interpretability but don't shy away from complexity when we face it. We work with highly data literate stakeholders - when building new models or dashboards we empower our users to continue to analyze the data themselves. - Data Science: ML model building to make predictions to inform the business quickly. Our stack: **Fivetran · BigQuery · dbt · Amplitude · Omni** This role is critical to the team's continued success: - Diverse, high-impact projects. You'll work on business-critical problems in close collaboration with business teams — improving metric accuracy, exploring new growth perspectives, building well-tested reporting pipelines, investigating data discrepancies, or applying statistics and ML where they add real value. - Building and maintaining our codebase. You'll contribute to solid analytics pipelines using SQL and dbt. Managing tech debt, improving engineering practices, and shaping the project's architecture are core to this role. - Growing into ownership. Over time, you'll own parts of the codebase, become the go-to person for at least one business team, and have a strong voice in how the analytics project evolves. - Leveling up the team. Share knowledge, and contribute to practices that help everyone grow. Speak up - we want you to shape the team's direction, cohesion, and mission. - Working autonomously. You'll manage your own projects and stakeholders. Clear, concise documentation is expected so future collaborators can build on your work. We embrace the age of AI. We use tools like Claude Code daily to write, review and ship code faster, while focusing our time on problem solving multiple projects in parallel. We are building out multiple entry points for our business stakeholders to interact with our data in natural language and believe this is the future of data work. You'll report to the Data Lead and be part of the Engineering team. About Us An award-winning health, wellness, & coaching company that creates apps which fall the top ten internationally. Our science-based approach sits squarely in the tech-for-good lane, helping people live their best lives. Everyone who has joined this company is committed to using evidence-based research to find the absolute best ways to change lives for the better. Our History Three co-founders created the Fabulous app: Sami, Amine, and Taylor. Growing up in Tunisia, Sami and Amine were only 16 when they met. With their early iteration, they reached out to Taylor, an award-winning designer in Malaysia. Their vision was welcomed into an incubation lab for startups at Duke University led by world-renowned Behavioral Economics Professor Dan Ariely. Our Chief Storyteller Jaz co-founded the Introductory Psychology program at Stanford University. Our Approach We use a behavioral economics lens to help individuals find that 'on switch' inside them to achieve their fullest potential. What has emerged is a system that transforms tiny habits into profound long-term changes. A world in which people with ADHD thrive. A method for gratitude to reach through difficulty. A sanctuary to seek out your true purpose. A fountain of knowledge. A space for rest and self compassion. Our Mission Help every individual discover the wonderful person inside themselves by creating: beautiful, evidence-based, life-changing products. Our Environment The first thing that sets us apart is that we’re not a place at all. While we’re a remote company, it’s not unusual to feel you know your teammates better than those you’ve shared an office with in the past. Ours is a professionally nourishing environment that is flexible and fully remote. Team members enjoy in house challenges and Slack event and work across a variety of tools. Meetings are kept to a minimum and deep work is encouraged. Our Awards Apple Best Apps of 2018 Editor’s app choice in more than 30 countries Winner of Google’s Material Design Award Best App Finalist in Google Play Awards Consistently ranking in the top ten Health & Fitness apps Backed by Facebook Startup Lab and Microsoft Venture Our Norms Ownership : Be the CEO of your tasks. No one is watching over your shoulder. Be the proof. Open Communication: Constructive ideas are always flying across time zones. Deep Work: Disconnect. Find your flow. Become industrious. It’s about the work here. Always Offer Context: Sharing rationale works wonders in asynchronous conversations. Impeccable Agreement: Promise, then follow through. Everyone relies on everyone. Egos are checked at the door. Those who join our workforce place themselves in service of our members. Our Future To this day, over 30 million people have started their journey to better themselves with our apps. We are creating a generation of change-makers, with the same drive to help others, each in their own way. Our Invitation At Fabulous, every team member is a sculptor in their own right. Together, we help millions of users step out of their block of stone and step into the fullest version of their life through behavioral science. Tell us what drives you; if you were to pick up your tools, what would you contribution look like? Required: - University degree in Engineering, Computer Science, or Applied Mathematics - 4+ years of experience across data science, analytics, or analytics engineering - ideally with exposure to more than one of these - Excellent SQL skills, with experience building data models using dbt (or similar tools) - Strong engineering fundamentals: testing, clean code, peer review, CI/CD, git workflows - Passionate about the future of AI, researches the cutting edge, not afraid to experiment with new tools - Experience with cloud data warehouses and modern data stack tools - Self-starter who takes ownership, manages stakeholders, and communicates proactively - Excellent written and verbal English - Comfortable working remotely (we're remote-first) Great to have: - Hands-on experience with Digital Marketing / User Acquisition (attribution, iOS privacy & SKAN, UA metrics) or Product / Growth (A/B testing, retention, monetization) - Familiarity with our stack (Amplitude, dbt, BigQuery, Omni) - Good analytical and statistical intuition - Prior experience in an agile startup environment If you're excited about this role but don't check every box, we'd still love to hear from you. We value curiosity and growth mindset over a perfect resume. </div>

0 to 0 years Bayt

Back-office

Remote - Tunisia 1 July 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Who are we? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions? Join our community as a Back-Office Agent today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes. What you will do: Manage Coverage Engine workflow end-to-end, completing sourcing, matching, and QA while ensuring checklist compliance; Verify and curate source data, ensuring accuracy of details; Maintain high-quality assets (links, images, and official references); Conduct quality assurance on all outputs, ensuring visual accuracy, realism, and adherence to presentation guidelines; Handle sensitive customer data with care and security; Identify and escalate technical issues via appropriate channels; ensure timely resolution; Support additional operational tasks within scope as needed; What you need to succeed in this role: Excellent English communication skills (C1 for both spoken and written); Strong attention to detail and visual judgment for accurate matching and quality assurance; Ability to consistently follow strict processes, checklists, and guidelines; Good understanding of food and dishes, with resourcefulness for quick online research and verification; Ability to work independently while following established procedures and service expectations; Proficiency in web-based tools and Google Sheets (filters, basic formulas, pivot tables); Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Backup power supply to ensure uninterrupted work. Benefits: Fixed Schedule: Monday–Friday, 9 AM–6 PM, UTC Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice . </div>

0 to 0 years Bayt

Customer Care Agent

On-site - Tunisia - Tunis 7 May 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Goldstar Cimpress Customer Care Agent Location: Tunis, Tunisia Reporting to: Contact Centre Operations Supervisor Overview of Role: To primarily manage and develop Cimpress Accounts - namely Cimpress family merchants such as Vistaprint, Cimpress Open, WirmachenDruck, Pixart, Druck.at and Printdeal - through proactive account management and providing the highest levels of service. Performing the role in line with the Goldstar Values: Family - Treating our customers and our Goldstar team members like family Simplicity - Ensuring all our solutions we supply for our customers are easy with no hassle Delighting our customers – We make sure every customer enjoys working with us by exceeding their expectations and providing the highest level of customer service and a quality product Work hard, play hard - Work hard and give our all and at the same time love and enjoy what we do Primary responsibilities   Build Key Account Relationships  <ul> <li>Provide a full and proactive day-to-day account management service for some key Cimpress merchant accounts </li> <li>Responsible for relationship development and meeting all customer expectations </li> </ul> MCP Platform Management  <ul> <li>Become an expert in CARE modules Cimpress MCP (Mass Customisation Platform) including order operations, Claims, Product Catalog and pricing explorer</li> <li>Using all MCP based reports such as Failed to Import Dashboard, SLA report, Vistaprint order dashboard, claims platform, order management report and supplier inventory manager to support on-time shipments and visibility of all orders </li> </ul> Order Management and Issue Resolution  <ul> <li>Regular order management to ensure that our production team is meeting agreed dispatch and delivery targets. Manage and resolve escalated client and order issues </li> <li>Work closely with production and other Goldstar support teams to ensure smooth flow of Cimpress merchant orders, using initiative to help resolve any issues (logo, order release, orders failed to import, address corrections)</li> <li>Weekly meetings with Senior Merchandising Manager and MCP team</li> </ul> Order Entry and Management of select Manual orders. Includes: <ul> <li>Manual POs for blank product from Vista </li> <li>Any needed Manuel POs for Print Brothers/Print Group (example: AllesklarDruck)</li> </ul> Product Knowledge  <ul> <li>Be a product expert in all facets of what Goldstar offers and the features and benefits</li> <li>Keep up with industry trends and the competitive landscape</li> </ul> Requirements & Qualifications Previous experience and knowledge <ul> <li>Previous experience working with promotional products distributors, and a detailed understanding of the supplier / distributor market is an absolute necessity </li> <li>1-2 years customer service experience particularly in relation to finding customer solutions is essential </li> <li>An understanding of the promotional merchandise web-to-print market is an advantage </li> </ul> Key Skills and Attributes  <ul> <li>Ambitious and driven, with an ability to build strong customer relationships </li> <li>Demonstrate ability of using initiative to solve customer problems and the ability to maintain calm and professional under pressure </li> <li>Strong attention to detail is a key requirement for this role </li> <li>Self- motivated and able to work in a self-directed entrepreneurial environment </li> <li>Work in a fast paced environment </li> <li>Great telephone manner: courteous interpersonal, communication and presentation skills </li> <li>A sense of urgency and ability to, clear speech, good call management, assertive & tenacious </li> <li>Computer literate, with good keyboard skills; and in particular strong excel skills are essential   </li> <li>Team player with strong organization skills </li> <li> Fluent level in English. Another European language will be a plus  </li> </ul> What we will provide:  <ul> <li>The opportunity for you to make a meaningful and serious contribution towards a very successful and rapidly growing business </li> <li>A supportive environment with opportunities to grow and develop your career </li> <li>A modern, fast paced and exciting company culture </li> </ul> Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First:  We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement:  We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented:  We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity:  We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric:  We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged. Equal Opportunity Employer We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request. About Goldstar Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive. Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development. We’re committed to helping shape a better, brighter future—together #LI-NG1 #LI-Onsite </div>

0 to 0 years Bayt

Junior Technical Support Analyst

On-site - Tunisia 27 June 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide. At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool. You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary. You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services. To achieve this, you will be trained on all our products and services as well as on customer relationship management. You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services. This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time. As a Junior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce. Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft skills: Excellent Time Management & Productivity Strong Communication Skills Effective Cooperation & Teamwork Solid Problem-Solving Skills Demonstrated Initiative (ability to anticipate and act proactively) Performance Indicators: Target on availability of individual and sector/branch client scenarios/monitors Target on individual and sector/branch client satisfaction Target on compliance with client ticket SLAs (individual and sector/branch level) Target on revenue of the sector or branch Target on the number and quality of client analyses delivered </div>

0 to 0 years Bayt

Senior Technical Support Analyst

On-site - Tunisia 27 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Founded in 2001 in France and now part of ITRS Group, ip-label is a leading provider of Digital Experience Monitoring through its AI‑powered Ekara platform, serving over 310 enterprise customers worldwide. At ITRS, we make society’s critical technology work by delivering automated, holistic IT observability solutions trusted by 90% of Tier 1 capital markets firms and thousands of organizations globally. We believe when our team thrives, so do our customers. With us, you'll find: A culture that backs you – We're proud to be a Great Place to Work for multiple years in a row due to our inclusive, supportive environment. Work that matters – Make a real difference with 1,000s of global customers in industries that keep the world running, including 9 out of 10 top investment banks. Room to grow – Whether you're starting your career or bringing years of experience, we're committed to your development. Just ask our team members who've been excelling here for 10+ years. With headquarters in London and teams across the US, Europe, and Asia, ITRS combines the agility of a high-impact tech business with the stability of a private equity–backed global partner. The Role Under the responsibility of the Customer Service Leader, the Customer Service Agent is responsible for triaging, handling, and resolving incidents reported by clients through our incident management tool. You will conduct preliminary investigations and resolve incidents, update tickets, and collaborate with other departments to provide workarounds and fixes when necessary. You will also participate in the development and deployment of new user scenarios and ensure the operational maintenance of the various services delivered to our clients through our products and services. To achieve this, you will be trained on all our products and services as well as on customer relationship management. You must be dynamic, curious, quickly autonomous, and eager to resolve both technical and non-technical customer issues related to our products and services. This is an excellent opportunity for someone looking to develop expertise in customer relations, master our various products and services, and grow within the company over time. As a Senior Customer Service Agent, you will be responsible for: Handling Level 1 incident tickets Performing preventive or corrective actions before client escalation Developing new client scenarios Conducting performance analyses of scenarios Gradually handling Level 2 incidents Participating in client meetings for ticket follow-up and standard incident management Group health insurance (or simply Group insurance, depending on context) Meal vouchers Performance bonus Referral Bonus Buy and Sell Holiday Training Reimbursement ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business. We welcome applications from everyone in the community as we recognise that a diverse workforce is a stronger workforce. Strong Web Knowledge Solid Network Knowledge Good understanding of Systems (Windows/Linux) Basic Programming Knowledge Strong Analytical Skills Technical Proactivity and problem-solving mindset Fluency in French and English (written and spoken) Soft Skills : Excellent Time Management & Productivity (N2 level) Strong Communication Skills (N2 level) Effective Cooperation & Teamwork (N2 level) Solid Problem-Solving Skills (N2 level) Demonstrated Initiative (N3 level – ability to anticipate and act proactively) </div>

Full Time 0 to 0 years Bayt

IT Positions

On-site - Tunisia 16 June 2026

Information Technology

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> ESS Manager:Basic Scope of JobWe are looking for an experienced and results-oriented Enterprise Support System (ESS) Manager with strong expertise in the Telecom domain. The role is responsible for managing end-to-end ESS application operations, ensuring high service availability, optimal performance, and strict SLA compliance. The ideal candidate will bring strong operational leadership, telecom application knowledge, and a continuous improvement mindset to drive efficiency and business value in a fast-paced environment. Principal Duties And Responsibilities<ul><li>Responsible for managing Telecom ESS application ecosystem including Inhouse Java developed Front-end Channels, web portal, Eshop, CRM, Radius, and Cloud platforms.</li><li>Own and manage end-to-end operations of Telecom ESS applications, ensuring availability, performance, and adherence to SLAs.</li><li>Automation 1st Mindset to remove manual work.</li><li>Act as the primary point of coordination between IT teams, vendors, and business stakeholders to ensure smooth service delivery.</li><li>Define, implement, and govern ITIL-based processes including Incident, Problem, Change, Release, SLA, and Service Reporting management.</li><li>Ensure operational governance, quality assurance, and compliance across all ESS application services.</li><li>Drive process optimization, automation, and continuous service improvement initiatives to enhance operational efficiency and customer satisfaction.</li><li>Forecast resource requirements and lead recruitment, onboarding, and capability development of support teams.</li><li>Lead cross-functional teams with clear accountability, performance management, and role clarity.</li><li>Monitor and report key operational KPIs, SLAs, OLAs, and service performance metrics, ensuring timely corrective actions.</li><li>Lead major incident management, root cause analysis (RCA), and implementation of preventive measures.</li><li>Coordinate with engineering, architecture, and vendor teams for system upgrades, patches, and enhancements.</li><li>Manage vendor performance, contractual obligations, renewals, and service delivery against agreed KPIs.</li><li>Ensure compliance with telecom regulations, security standards, audit requirements, and data protection policies.</li><li>Prepare and present operational dashboards, performance reports, budget reviews, and forecasts to senior management.</li></ul>Education & Qualification<ul><li>Bachelor’s degree in Telecommunications, IT, Business Administration, Operations Management, or a related field.</li><li>Strong understanding of Telecom ESS environments (CRM , Sales Channel , Middleware etc).</li><li>Strong IT knowledge including databases, reporting tools, and enterprise application operations.</li><li>Experience in financial reporting within telecom or technology environments is an advantage.</li><li>ITIL / Service Management certification (preferred)</li><li>Telecom domain and application-specific operational training</li></ul> Special Skills<ul><li>Strong leadership and team management capabilities with experience handling large, multi-skilled teams</li><li>Excellent negotiation, conflict resolution, and stakeholder management skills</li><li>Strong experience in vendor and contract management</li><li>Proven ability in budgeting, workforce planning, and operational governance</li><li>Fluent in Arabic, French, and English</li></ul> Experience<ul><li>Minimum 10 years of relevant professional experience </li><li>At least 3+ years in a Telecom Operations / Application Support leadership role </li></ul> VAS & BSS Manager:Basic Scope of JobWe are looking for an experienced and results-oriented Business Support System (VAS &BSS) Manager with strong expertise in the Telecom domain. The role is responsible for managing end-to-end VAS &BSS application operations, ensuring high service availability, optimal performance, and strict SLA compliance. The ideal candidate will bring strong operational leadership, telecom application knowledge, and a continuous improvement mindset to drive efficiency and business value in a fast-paced environment Principal Duties And Responsibilities<ul><li>Responsible for managing Telecom BSS/VAS application ecosystem including Charging, Billing, Mediation, Provisioning, Interconnect, Middleware, and VAS platforms.</li><li>Own and manage end-to-end operations of Telecom BSS applications, ensuring availability, performance, and adherence to SLAs.</li><li>Act as the primary point of coordination between IT teams, vendors, and business stakeholders to ensure smooth service delivery.</li><li>Define, implement, and govern ITIL-based processes including Incident, Problem, Change, Release, SLA, and Service Reporting management.</li><li>Ensure operational governance, quality assurance, and compliance across all BSS application services.</li><li>Drive process optimization, automation, and continuous service improvement initiatives to enhance operational efficiency and customer satisfaction.</li><li>Plan and manage operational budgets, resource allocation, and cost optimization activities.</li><li>Forecast resource requirements and lead recruitment, onboarding, and capability development of support teams.</li><li>Lead cross-functional teams with clear accountability, performance management, and role clarity.</li><li>Monitor and report key operational KPIs, SLAs, OLAs, and service performance metrics, ensuring timely corrective actions.</li><li>Lead major incident management, root cause analysis (RCA), and implementation of preventive measures.</li><li>Coordinate with engineering, architecture, and vendor teams for system upgrades, patches, and enhancements.</li><li>Manage vendor performance, contractual obligations, renewals, and service delivery against agreed KPIs.</li><li>Ensure compliance with telecom regulations, security standards, audit requirements, and data protection policies.</li><li>Prepare and present operational dashboards, performance reports, budget reviews, and forecasts to senior management.</li></ul> Education & Qualification<ul><li>Bachelor’s degree in Telecommunications, IT, Business Administration, Operations Management, or a related field.</li><li>Strong understanding of Telecom BSS/OSS environments including Charging, Billing, Mediation, Middleware, Interconnect, and related systems.</li><li>Strong IT knowledge including databases, reporting tools, and enterprise application operations.</li><li>Experience in financial reporting within telecom or technology environments is an advantage.ITIL / Service Management certification (preferred)</li><li>Telecom domain and application-specific operational training</li></ul> Special Skills<ul><li>Strong leadership and team management capabilities with experience handling large, multi-skilled teams</li><li>Excellent negotiation, conflict resolution, and stakeholder management skills</li><li>Strong experience in vendor and contract management</li><li>Proven ability in budgeting, workforce planning, and operational governance</li><li>Fluent in Arabic, French, and English</li></ul> Experience<ul><li>Minimum 10 years of relevant professional experience </li><li>At least 3+ years in a Telecom Operations / Application Support leadership role</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">ERP Support Specialist:Basic Scope of Job<ul><li>Techno Functional Oracle E-Business Suite (EBS) and Oracle Hyperion Expert in HRMS, SCM, Planning, budgeting &Financial for Telecom Operator.</li><li>Providing Technical Support for Oracle HRMS, SCM & Financials business users as and when required.</li><li>Participate in the evaluation of ERP and collaboration systems performance in order to ensure continuing relevance of enterprise solutions provided.</li><li>Monitor the performance of installed ERP and collaboration systems to ensure efficient workflow of Customer operations.</li><li>Participate & help technical team in the deployment of patches and upgrades to ERP and collaboration systems.</li><li>Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, ERP and Collaboration Systems.</li><li>Support Finance users in budget upload & smooth & timely month end/year end closing.</li><li>Analysis and Development of the Ad hoc queries required by business users.</li><li>Identifies operational problems by observing and studying system functioning and performance results; investigating complaints and suggestions; completing troubleshooting procedures.</li><li>Develops operational solutions by defining, studying and screening alternative solutions; determining impact on total system.</li><li>Anticipates operational problems by studying operating targets, modes of operation, unit limitations; monitoring unit performance.</li><li>Improves operational quality results by studying, evaluating, and recommending process re-design; implementing changes; contributing information and opinion to unit design and modification teams.</li><li>Maintains safe and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.</li><li>Provides operational management information by collecting, analyzing, and summarizing operating and engineering data and trends.</li><li>Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.</li><li> Independent problem solver, self-driven and possess great tact</li><li>Pleasant personality, excellent communications and presentation skills</li><li>Enjoys new challenges and interest in technologies and services</li><li>Strong knowledge and UNIX, Linux use for administration and shell scripting.</li><li>Strong knowledge Oracle EBS and Database.</li></ul>Good knowledge in IP Network, TCP/IP protocol and related troubleshooting tools etc.</div>

0 to 0 years Bayt

Senior Python Engineer

Remote - Tunisia 17 July 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What this opportunity involves: We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks. You'll create challenging tasks and evaluation criteria within realistic simulated environments: Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust What this is NOT: Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate What we look for: 8+ years in software development Core stack: Python (FastAPI), JavaScript/TypeScript (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+ Why this is hard: Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds. How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paidEffort estimate Tasks for this project are estimated to take 30 hours to complete, depending on complexity. This is an estimate and not a schedule requirement; you choose when and how to work. Tasks must be submitted by the deadline and meet the listed acceptance criteria to be accepted. Compensation: Up to $150/hr equivalent , depending on level and pace. Tasks are estimated at ~30 hours each; you set your own schedule. </div>

0 to 0 years Naukri Gulf

AI Community Enabler Tech Expert & Change Manager

On-site - Tunisia - Tunis 25 June 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> 1. Technical enablement & expertise<ul><li>Evaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users.</li><li>Provide technical guidance and support to community members on solution design, architecture, and troubleshooting.</li><li>Support business users in translating their needs into scalable and robust technical solutions.</li><li>Beware of existing citizen dev solutions and business needs.</li><li>Proactively help in transferring solutions to areas where it makes sense.</li><li>Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards.</li><li>Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content.</li><li>Continuously identify and introduce new technologies and approaches that can scale across the company.</li><li>Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.</li></ul>2. Community building, change & adoption<ul><li>Engage, inspire, and grow our (just-starting) global AI and Citizen Dev Community.</li><li>Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups.</li><li>Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources.</li><li>Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners.</li><li>Collect user feedback and translate it into actionable improvements for tools, processes, and training.</li><li>Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement.</li><li>Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.</li></ul>3. Collaboration between business, IT & AI<ul><li>Besides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users.</li><li>Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</li></ul></div></section><section>Desired Candidate Profile<ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul></section>

0 to 0 years Naukri Gulf

Expert IT Process Consulting

On-site - Tunisia - Tunis 11 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Shape the digital product development processes of tomorrow! As a Windchill Workflow Developer , you will be part of our global engineering and IT organization. You will design, implement, and optimize workflows and automations within our PTC Windchill environment creating a stable, scalable, and efficient foundation for our global PLM processes. You will collaborate closely with business stakeholders, engineering teams, and international IT colleagues and contribute significantly to the continuous development of our PLM system landscape.Your Responsibilities :<ul><li>Develop, customize, and optimize Windchill workflows , lifecycle templates, and business rules</li><li>Design, implement, and document automation solutions (e.g. change management workflows)</li><li>Implement Java based Windchill customizations (server side code, UI customizations, Info*Engine tasks)</li><li>Analyze process requirements and translate them into technical solution concepts</li><li>Ensure high performance, stability, and maintainability of the Windchill platform</li><li>Collaborate closely with engineering teams to continuously improve product development processes</li><li>Provide 3rd level support, root cause analysis, and problem resolution in the Windchill environment</li><li>Create and maintain technical documentation of workflows and system configurations</li></ul></div></section><section>Desired Candidate Profile<ul><li>Degree in computer science, engineering, or a comparable field</li><li>Ideally experience with PTC Windchill , especially workflow development and lifecycle configuration</li><li>Strong knowledge of Java , having XML, Info*Engine, and Windchill OOTB mechanisms would be an advantage</li><li>Experience with CAD/PLM integrations (e.g., CATIA, Siemens NX) is an advantage</li><li>Analytical, structured, and solution oriented working style</li><li>Strong communication skills and ability to work independently and collaboratively</li><li>Fluent English skills (written and spoken)</li></ul>What qualities we value in you<ul><li>Attention to detail you deliver clean, reliable technical solutions</li><li>Goal oriented mindset you stay focused and meet deadlines</li><li>Responsibility you take ownership of systems, code, and processes</li><li>Collaboration you work openly and effectively with cross functional teams</li><li>Respect you maintain a professional and constructive communication style</li></ul></section>

0 to 0 years Naukri Gulf

Expert IT Process Consulting

On-site - Tunisia - Tunis 22 May 2026

Information Technology

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"><div> Shape the digital product development processes of tomorrow! As a Windchill Workflow Developer, you will be part of our global engineering and IT organization. You will design, implement, and optimize workflows and automations within our PTC Windchill environment creating a stable, scalable, and efficient foundation for our global PLM processes. You will collaborate closely with engineering teams to continuously improve product development processes <ul> <li>Develop, customize, and optimize Windchill workflows, lifecycle templates, and business rules</li> <li>Design, implement, and document automation solutions (e.g. change management workflows)</li> <li>Implement Java based Windchill customizations (server side code, UI customizations, Info*Engine tasks)</li> <li>Analyze process requirements and translate them into technical solution concepts</li> <li>Ensure high performance, stability, and maintainability of the Windchill platform</li> <li>Provide 3rd level support, root cause analysis, and problem resolution in the Windchill environment</li> <li>Create and maintain technical documentation of workflows and system configurations</li> </ul> </div></div></section><section>Desired Candidate Profile<div> <ul> <li>Degree in computer science, engineering, or a comparable field</li> <li>Ideally experience with PTC Windchill, especially workflow development and lifecycle configuration</li> <li>Strong knowledge of Java, having XML, Info*Engine, and Windchill OOTB mechanisms would be an advantage</li> <li>Experience with CAD/PLM integrations (e.g., CATIA, Siemens NX) is an advantage</li> <li>Analytical, structured, and solution oriented working style</li> <li>Strong communication skills and ability to work independently and collaboratively</li> <li>Fluent English skills (written and spoken)</li> </ul> What qualities we value in you <ul> <li>Attention to detail you deliver clean, reliable technical solutions</li> <li>Goal oriented mindset you stay focused and meet deadlines</li> <li>Responsibility you take ownership of systems, code, and processes</li> <li>Collaboration you work openly and effectively with cross functional teams</li> <li>Respect you maintain a professional and constructive communication style</li> </ul> </div></section>

0 to 0 years Naukri Gulf

AI Community Enabler Tech Expert & Change Manager

On-site - Tunisia - Tunis 22 June 2026

Engineering

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Your mission is to ensure that our AI and Citizen Development transformation is not only technically sound, but also understood, embraced, and actively driven by our global business users. You will care about the tools, trainings, and technical expertise that enable business users to innovate and automate at scale and at the same time engage, inspire, and support them so that adoption, impact, and sustainability are maximized. You ll bridge the gap between business and IT, simplifying complexity, fostering engagement, and empowering people to see themselves as part of the transformation. This role is ideal for someone who thrives in a hands-on, solution-oriented environment, enjoys working with people, and wants to make a real impact across a global organization.1. Technical enablement & expertiseEvaluate, set up, and maintain a best-in-class citizen development toolkit for automation/RPA and AI (especially Microsoft Power Platform and 365 Copilot) to be used by business users. Provide technical guidance and support to community members on solution design, architecture, and troubleshooting. Support business users in translating their needs into scalable and robust technical solutions. Beware of existing citizen dev solutions and business needs. Proactively help in transferring solutions to areas where it makes sense. Review, curate, and expand our internal citizen developer tools, a to-be-created solution marketplace, ensuring quality, reusability, and compliance with standards. Contribute to a to-be-created Citizen Dev Knowledge Hub with technical best practices, documentation, blueprints, and how-to content. Continuously identify and introduce new technologies and approaches that can scale across the company. Act as a thought leader by exploring emerging AI/automation trends and translating them into practical solutions for the business in the context of citizen development.2. Community building, change & adoptionEngage, inspire, and grow our (just-starting) global AI and Citizen Dev Community. Design, organize, and run community initiatives such as global challenges, dashboards, expert-sharing sessions, office hours, and community meetups. Develop and maintain a Knowledge Hub with best practices, FAQs, success stories, and training resources. Design and deliver training programs for employees (from executives to citizen developers) to improve AI literacy, citizen development skills, and prompt engineering, either by yourself or with external partners. Collect user feedback and translate it into actionable improvements for tools, processes, and training. Continuously innovate and improve how we communicate AI and Citizen Dev transformation and foster engagement. Act as a culture champion, promoting change adoption and storytelling that inspires people to see themselves as part of the transformation.3. Collaboration between business, IT & AIBesides with your internal business users and citizen developers, you work closely with AI Engineers, IT Professionals, and your peer AI Community Enabler to ensure seamless support for business users. Bridge the gap between business and IT by clarifying and assessing business requests and requirements for AI and automation use cases</div></section><section>Desired Candidate Profile<ul><li>Strong expertise in Microsoft Power Platform (Power Automate, Power Apps, Copilot Studio, Power BI) and Microsoft 365 Copilot</li><li>Experience with RPA tools and intelligent automation (MS Power Automate, plus awareness of other tools and their limitations).</li><li>Solid understanding and broad knowledge of Generative AI and GenAI tools (especially MS 365 Copilot, Copilot Chat).</li><li>Experience with GPT4All, open-source tools, ChatGPT (Enterprise), agentic AI is a plus.</li><li>Basic understanding and experience with programming languages and scripting, especially Python and VBA; experience working with AI-assisted coding tools (GitHub Copilot, Cursor, ), APIs and relational/non-relational databases is a plus.</li><li>Experience working with business users and translating their needs into technical solutions.</li><li>Good communicator and storyteller, both verbal and written, with a knack for making complex topics feel simple and actionable.</li><li>Empathetic mindset with strong user-centric thinking, especially when it comes to technology and change.</li><li>Strong organizational and facilitation skills (e.g., running workshops, meetups, or training sessions).</li><li>Motivation for change management, digital adoption, internal communications, or community building.</li><li>Curious, self-driven, and eager to continuously improve, experiment, and learn new tools.</li><li>Experience with workflow and data automation tools (e.g. KNIME).</li><li>Experience in scaling solutions and driving automation/AI programs at scale.</li><li>Experience with design thinking, user journey mapping, or internal communication strategy.</li><li>Knowledge about governance topics (responsible AI, data ethics, GDPR).</li><li>Certifications in Microsoft Power Platform or AI/Automation tools.</li></ul></section>

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