HTML5 Jobs in Tunisia
133 Jobs Found
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<span>About Mozn MOZN is a leading Enterprise AI company enabling organizations to make informed decisions in two critical domains: Financial Crime Prevention and Enterprise Knowledge Intelligence.<br> We’re a diverse, collaborative team of innovators united by a shared purpose: to build AI that delivers tangible business value, builds trust, and empowers people and organizations with augmented intelligence.<br> Our culture is built on the relentless pursuit of excellence and meaningful impact.<br> If you’re passionate about working alongside exceptional talent on world-class AI, and you want the autonomy and runway to do the best work of your career, join us in shaping the future of intelligent enterprises.<br> About the role The MOZN Channel team is a critical pillar of company growth, and we are seeking a high-impact Channel Sales Lead who thrives in fast-paced environments and operates as the architect behind scalable Mozn partner execution.<br> This role is designed for a commercially driven leader who builds the systems, sales motions, and cross-functional alignment that accelerate partner-led activation, pipeline generation, and revenue growth across the Mozn.<br>ai portfolio.<br> As a Channel Sales Lead, you serve as the single-threaded owner of the Mozn partner narrative, translating our: Recruitment → Enablement → Activation → Capability → Demand Generation → Pipeline → Revenue model into a repeatable, execution-ready motion for a curated set of high-value partners, while simultaneously driving direct market penetration and enterprise sales execution.<br> You will work closely with internal teams, pre-sales leaders, marketing, and executive stakeholders to ensure the territory has clear revenue targets, ongoing sales motions, and structured teaming models that convert partner activation into measurable business outcomes.<br> You operate as both: The regional commercial owner The ecosystem builder Your Impact Architect the Mozn.<br>ai single-thread narrative (Recruitment → Enablement → Activation → Capabilities → Demand Gen → Pipeline → Revenue) and ensure every partner interaction ties to measurable ARR.<br> Drive greenfield market penetration through direct enterprise engagement.<br> Build repeatable partner activation and co-sell frameworks that scale across the region.<br> Design territory plans that balance direct selling and partner leverage.<br> Convert enablement into execution by aligning Mozn.<br>ai strategy and partner sellers around defined account targets.<br> Build structured QBR frameworks that track pipeline, revenue, and activation metrics.<br> Serve as the regional commercial face of Mozn across enterprise, government, and partner ecosystems.<br> What you'll do Take responsibility for the sales, strategy and execution of building new and developing existing accounts and partnerships in the assigned territory.<br> Lead strategic enterprise sales together with your partners while also driving direct opportunities independently.<br> Close partnership agreements while balancing revenue impact, speed to market, and long-term ecosystem value.<br> Evaluate the financial and strategic benefits of new and existing partnerships.<br> Track, report, and optimize partner performance, identifying gaps and executing corrective actions.<br> Own territory revenue targets and deliver measurable results.<br> Build and maintain a pipeline of strategic accounts, taking responsibility from prospecting to close, plus managing ongoing relationships.<br> Collaborate cross-functionally with marketing, pre-sales, and leadership around regional growth.<br> Travel as required to meet customers and partners across the region.<br> You will be at the forefront of an exciting time for the Middle East, joining a high-growth rocket-ship in an exciting space.<br> You will be given a lot of responsibility and trust.<br> We believe that the best results come when the people responsible for a function are given the freedom to do what they think is best.<br> The fundamentals will be taken care of: competitive compensation, top-tier health insurance, and an enabling culture so that you can focus on what you do best You will enjoy a fun and dynamic workplace working alongside some of the greatest minds in AI.<br> We believe strength lies in difference, embracing all for who they are and empowered to be the best version of themselves.<br> 5+ years of enterprise technology sales experience (AI, SaaS, Cybersecurity, Risk, Analytics preferred).<br> Proven success closing complex enterprise deals directly.<br> Experience managing and activating channel partners or system integrators.<br> Experience operating in hybrid direct + indirect sales environments.<br> Demonstrated success penetrating greenfield markets.<br> Strong account planning and quota management skills.<br> Ability to take opportunities end-to-end from prospecting through closure.<br> Strong executive communication and negotiation skills.<br> Highly organized with strong pipeline discipline.<br> Strong ownership and accountability mindset.<br> Fluent in English, Arabic & French.<br></span> </div>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Landing Page Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Landing Page Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>This is a field based / remote position. Candidates must reside in Little Rock, Arkansas or Dallas, Texas area and be willing to travel. </strong></p><br><p>Advance AbbVie's pipeline by striving for excellence in clinical research, turning science into medicine for our patients and leveraging new advanced capabilities to drive industry leading performance.<br>Partners with the investigator and site staff for meaningful and effective engagements positioning AbbVie as the choice in clinical trials.<br>Focus on site clinical research that ensures appropriate conduct of the trial while driving improvement in data integrity, compliance, overall study performance and customer experience.</p><br><p><strong>Responsibilities: </strong></p><br><ul><li>Considered as the primary point of contact for the investigative site, provides contextual information on the clinical trials, connects stakeholder to the investigative sites and strengthens AbbVie’s positioning.</li><li>Aligns, trains and motivates the site staff and principal investigator under supervision on the goals of the clinical trial program, protocol, and patient treatment principles for the trial ensuring a trusted partnership.</li><li>Conducts site evaluation, site training, routine, and site closure monitoring activities under supervision, in compliance to the protocol and monitoring plans and accordance with applicable regulations, Good Clinical Practices (GCPs), ICH Guidelines, AbbVie Standard Operating Procedures (SOPs), and to quality standards in conducting clinical research, ensuring safety and protection of study subjects.</li><li>Customize site engagement strategy for assigned study (ies) under supervision. Gather local/site insights and utilize site engagement tools such as the Customer Relationship Management (CRM) tool, to report/track progress and measure impact of that strategy.</li><li>Fundamental level of competency connecting the study protocol, scientific principles and clinical trial requirements to the day-to-day clinical trial execution activities. Evaluate and ensure effective recruitment and retention techniques/plans based on the patient disease journey.<br>Develop solid knowledge of therapeutic area, asset and clinical landscape / patient journey to enable successful patient recruitment and overall protocol compliance.</li><li>Responsible for continuous risk-assessment proactively, and in collaboration with Central Monitoring team, monitor activities conducted by clinical sites to detect early overall study performance or patient safety issues. Ability to think critically to resolve site risk signals while having robust understanding of site processes to drive study execution.</li><li>Ensures preventative and corrective action plans are put into place, as needed, to mitigate risk and promote compliance using a customer centric approach.</li><li>Identifies, evaluates and recommends new/potential investigators/sites under supervision and support from more experienced CRAs.</li><li>Ensures quality of data submitted from study sites and assures timely submission of data, including appropriate reporting and follow-up for all safety events by site personnel.</li><li>Ensures audit and regulatory inspection readiness at assigned clinical site at all times.<br>Manages investigator payments as per executed contract obligations, as applicable.</li></ul><br>Qualifications<br><br><ul><li>Education: Bachelor’s degree or equivalent degree; health related preferred (e.g. Medical, Scientific, Nursing, Pharmacy).</li><li>Clinically related experience, preferably in clinical research coordinating or data management.</li><li>Knowledge of appropriate therapeutic area indications is preferred with the ability to understand and apply scientific concepts as they relate to the conduct of clinical trials.</li><li>Knowledge on existing and emerging local regulatory and legal requirements, ICH/GCP Guidelines and applicable policies.</li><li>Able to work collaboratively and cross functionally to develop and sustain working relationships.<br>Demonstrate planning and organizational skills and the ability to work effectively and efficiently in a dynamic environment with competing projects and deadlines</li><li>Ability to leverage technology, tools and resources to provide customer centric support based on the health of the site. Ability to use functional expertise with appropriate guidance, leverage critical thinking skills and apply good judgement to address clinical site issues.</li><li>Interpersonal skills with strong written, verbal, active listening and presentation skills, with ability to establish and leverage site relationships and trusted partnerships through engagement, motivation, and training.</li><li>Acts with integrity in accordance with AbbVie code of business conduct and leadership values. Self-motivated individual focused on delivering timely and quality outcomes in a fast-paced environment.</li></ul><p>This role will cover territory in Little Rock, Arkansas/ Memphis, Tennessee/ Shreveport, Louisiana.</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting & Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: We are looking for an IT Recruitment Officer with at least 2 years of experience in IT recruitment, with a strong background in sourcing within the French market. You will be responsible for identifying, approaching, and qualifying IT profiles (developers, consultants, project managers, etc.), conducting HR interviews, and supporting candidates throughout the recruitment process.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Minimum 2 years of experience in IT recruitment.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent mastery of sourcing techniques (LinkedIn Recruiter, etc.).</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of the French IT market.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong interpersonal skills, organizational skills and autonomy.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of French, both spoken and written.</font></font></li></ul><p></p></section>
<br><div><div> <p> <strong><font dir="auto" ><font dir="auto" > Your tasks</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >Reporting to the Site Manager, you will play a key role in the smooth operation of the site:</font></font></p> <ul> <li> <p><font dir="auto" ><font dir="auto" >To ensure the administrative and organizational follow-up of activities</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Coordinate exchanges between the different departments</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in the organization of internal and external events</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Provide administrative support to management</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Contribute to HR activities and internal communication</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Managing logistical aspects (suppliers, monitoring, organization)</font></font></p> </li> </ul> <p> </p> </div> </div> Job requirements <div> <div> <p> <strong><font dir="auto" ><font dir="auto" > Your profile</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in management, administration or equivalent</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >3-5 years of experience in a similar position</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Excellent command of French (C1) and English (B1)</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good mastery of office tools</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Sense of organization and prioritization</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Autonomy, rigor and a sense of confidentiality</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Excellent interpersonal skills and team spirit</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" > Additional advantages</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Experience in an international or multi-site environment</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Experience in organizing HR events or activities</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" > Why join us?</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Multinational, professional, structured and dynamic environment</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Opportunity sd volution</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >collaborative and high-performing team</font></font></p> </li> </ul> <p> </p></div></div>
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<span>RemoFirst is transforming the way businesses hire and manage global teams.<br> Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management.<br> We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.<br> We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.<br> We’re hiring a Product Operations Manager to drive clarity, speed, and excellence across our product organization.<br> You’ll act as the connective tissue between Product, Engineering, and cross-functional teams (Sales, Customer Success, Finance, Compliance, Legal).<br> Your mission is to create leverage for the product team —through structured processes, actionable data, and proactive communication.<br> You’ll ensure the right systems, insights, and documentation are in place to help the product scale efficiently and autonomously.<br> Key Responsibilities Data & Insights: Build and maintain dashboards (e.<br>g., Quicksight, SQL, Excel) to help PMs and leadership make evidence-based decisions.<br> Define key product health metrics (adoption, retention, support load) and drive consistent reporting.<br> Partner with engineering and data teams to improve data accessibility and trust Cross-Functional Alignment: Translate between product, engineering, and go-to-market teams to ensure smooth collaboration.<br> Drive alignment with Support, Compliance, Legal, Finance Launch Readiness & Coordination: Own the end-to-end process for product releases, ensuring readiness across Marketing, Client Comms, and Sales.<br> Build and run launch checklists, retrospectives, and release health reviews.<br> Manage change communication and ensure downstream teams have what they need to deliver.<br> Process Design & Continuous Improvement: Identify inefficiencies and standardize product team workflows (planning, documentation, reviews).<br> Build repeatable systems for roadmap visibility, KPI tracking, and feedback cycles.<br> Startup environment: RemoFirst is an early-stage startup.<br> You have a voice that can influence, and grow rapidly.<br> An opportunity to build a tech unicorn.<br> Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence.<br> As Senior Product Operations Manager you're ensuring that the product owners, designers and engineers, have everything they need to succeed.<br> Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.<br> Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process.<br> We prioritize speed and results to keep moving forward effectively.<br> Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.<br> Leadership visibility: Reporting into the Senior Global Operations Manager which means your projects will be strategic and business-critical.<br> Compensation and perks are great: Competitive compensation.<br> 100% remote work.<br> Culture: You will get to work with some of the best colleagues coming from top tech companies.<br> We lead with respect, kindness, and the right to fail.<br> We value hard yet smart work.<br> Diversity and inclusion are part of our DNA.<br> As we grow and evolve, we welcome your input to help us define our culture further.<br> 2-5 years of experience in Product Operations, Product Management, or BizOps in a tech environment.<br> Strong data skills (SQL or equivalent proficiency).<br> Excellent communication skills; proven ability to work cross-functionally and influence without authority.<br> Strong system-thinking mindset —you thrive on solving organizational friction through process and tools.<br> Ability to work autonomously in a distributed environment; self-starter who can own projects end-to-end.<br> What You'll Need Prior experience supporting a global or multi-country product launch environment .<br> Experience aligning operations across Product, Customer Success, and Finance .<br> Proficiency in English is a must.<br> Communication skills: Strong project management and stakeholder coordination abilities.<br> You’ll often need to influence rather than instruct, showing empathy, understanding, and the ability to get things done without direct authority.<br> Planning and Organisation: You’ll be running multiple initiatives in parallel, so exceptional organisational skills and excitement for a dynamic workload are key.<br> Problem Identification: You’ll be expected to examine complex business situations, detect underlying issues, and investigate solutions systematically to improve or build efficient systems.<br> Analytical Thinking: As a critical thinker, you can interpret and challenge data effectively—spotting patterns, identifying insights, and extracting meaningful conclusions that lead to action .<br> Product Mindset: You understand how empowered, agile product organisations operate and can apply that mindset to optimise internal processes.<br> Bias to Action: You take ownership, keep momentum high, and find ways to move projects forward with minimal support or supervision.<br></span> </div>
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Job : <p>You are responsible for the factory's operation, ensuring the delivery of high-quality products in line with company requirements, customer commitments, local regulatory requirements, and group operational standards.</p><br><br><p>You ensure the general management of the site across all activities: production, packaging, storage, warehousing, shipping, maintenance coordination, quality, HSSE, human resources management, cost control, and continuous improvement.</p><br><br><p>Within the framework of the Joint Venture and considering the operational control exercised by one of the JV entities, you must also ensure compliance with applicable governance requirements, delegation of powers, reporting obligations, confidentiality principles, and the separation of legal entities specific to the joint venture.</p><br><br> <br> <br> Required profile : <ul><li>Significant experience in industrial site management.</li><li>Experience in a plant for oil packaging, energy, chemicals, consumer goods manufacturing, or a similar industrial environment is strongly desired.</li><li>Solid experience in HSSE leadership, operational excellence, quality management, maintenance coordination, and human resources management.</li><li>Experience in a multinational, matrix, or joint venture environment would be an asset.</li><li>Experience in audits, Management of Change, incident investigations, risk management, and continuous improvement programs.</li><li>Proven ability to lead operational teams, manage subcontractors, and coordinate with multiple support functions.</li></ul> <br><br> </div>
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<span></span><p><strong>Are you ready</strong> to take full ownership of high impact engineering initiatives and shape the future of high-speed manufacturing? As a Project Engineer, you will be the driving force behind the design, execution, and commissioning of multi million dollar capital projects across our state of the art Oral Care product production facility. Seated within the Making division of our world renowned toothpastes and mouthwash rinses, you will be the Engineer conceptualizing the future of our manufacturing capabilities. </p><br> <p>From blank page concept and vendor bidding to line installation, automation integration, and final qualification, you will partner with cross-functional plant leadership and external contractors to transform capital expenditure into operational excellence.</p><br> <p><strong>Your Day to Day and The Future</strong></p><br>
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<p>Direct capital projects from initial scope definition and technical feasibility studies through construction, startup, and operational handover.</p><br>
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<p>Own the Capital Expenditure Budget (CEB) process administer contractor contracts, monitor expenditures, and maintain strict cost control to deliver projects on time and under budget.</p><br>
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<p>Develop detailed project execution plans, sequence critical path milestones, and resolve operational bottlenecks on the factory floor.</p><br>
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<p>Study product specifications and performance targets to design technical solutions, specify high-speed processing/packaging machinery, and execute layout studies.</p><br>
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<p>Lead rigorous testing protocols to confirm equipment reliability, product performance, and full compliance with FDA/cGMP and quality standards.</p><br>
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<p>Partner with Controls, Reliability, and Safety teams to integrate advanced utility systems, line automation, and digital manufacturing tools into plant workflows.</p><br>
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<p>Manage RFP/RFQ bidding processes, evaluate technical vendor proposals, and supervise external contractors on-site to enforce strict performance and safety standards.</p><br>
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<p>Champion Environmental, Occupational Health, and Safety (EOHS) rules across all project sites, keeping every build compliant with OSHA and internal zero-incident safety standards.</p><br>
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<p>Track and report real-time project metrics, capital spending trends, and risk management plans to executive plant leadership.</p><br>
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</ul> <p><strong>You'll need to have:</strong> </p><br>
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<p>Bachelor of Science in Mechanical, Industrial, or Electrical Engineering (or related engineering discipline).</p><br>
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<p>4+ years of hands-on engineering experience inside a high-speed cGMP manufacturing environment (CPG, Pharma, Food & Beverage, Personal Care, or related industry)</p><br>
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<p>Proven track record of managing capital equipment installations, line upgrades, and factory modifications from initial concept through startup</p><br>
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<p>Practical working knowledge of cGMP standards, validation protocols including Design Qualification, Installation Qualification, Operational Qualification, Performance Qualification, and EOHS/OSHA safety regulations</p><br>
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<p>Proficiency in CAD software such as AutoCAD or related products</p><br>
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</ul> <p><strong>Even better if you have:</strong></p><br>
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<p>A Master's degree</p><br>
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<p>Experience with capital budget tracking software such as SAP</p><br>
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<p>Active Project Management Professional certification</p><br>
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<p>Hands-on experience with high-speed automated packaging, hygienic design, or liquid processing systems</p><br>
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<p>Experience managing external engineering firms and construction contractors on active production floors</p><br>
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<h2 class="h5">Job description</h2>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span>As a Colgate-Palmolive Packaging Engineer you will be supporting the North America pillar of Oral Care. You will be responsible for the development and implementation of innovative packaging solutions, working collaboratively with the Global and Marketing Divisions, Supply Chain, and Procurement teams. You will also have broad responsibilities in supporting our Manufacturing Operations to drive quality improvements, production efficiencies and cost savings projects. Additionally, you will play a critical role for the technical transfer of projects from Packaging to Operations.</span></p><br> <p><strong><span>Your Day to Day and the Future</span></strong></p><br>
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<p><span>Partner closely with North America (NA) Marketing and Design to bring innovative new products and packaging to the market, meeting brand and business requirements</span></p><br>
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<p><span>Coordinate and execute line trials to ensure package performance across all manufacturing sites, including on-site attendance of component and manufacturing startups (as needed)</span></p><br>
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<p><span>Analyze packaging quality issues, develop root-cause solutions, and drive the implementation of corrective and preventative actions</span></p><br>
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<p><span>Conduct vendor qualifications for new packaging materials, ensuring proper validation and manufacturing efficiency</span></p><br>
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<p><span>Manage the shipment of packaging component samples to cross-functional partners</span></p><br>
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<p><span>Develop packaging designs for new product launches. You will ensure that all solutions meet the CP requirements for Quality, Sustainability, brand equity, consumer experience, and manufacturing execution</span></p><br>
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<p><span>Responsible for Technology Transfer from Package Engineering to Manufacturing Operations to ensure new packaging systems perform as designed and meet operational targets</span></p><br>
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<p><span>Create cost and savings estimates, tooling and package qualification plans, technology transfer documentation (Design History Files) and final package component specifications</span></p><br>
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<p><span>Create component codes, Bills of Materials (BOMs), Manufacturing Specifications, and develop specific case/cube information</span></p><br>
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<p><span>Responsible for meeting timeline commitments, including project planning steps, supplier selection, capital expenditure estimates, and technology transfer associated with projects. Manage flow of packaging related information, and communicate project progress, actual costs, and any associated risks</span></p><br>
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<p><span>Interface with the Innovation teams to identify new and innovative packaging solutions, and work with other cross-functional teams to bring them to life through meticulous planning, design execution, and rigorous testing</span></p><br>
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<p><span>Help identify or execute cost saving opportunities in your area of responsibility, and work towards implementation together with multiple cross-functional collaborators</span></p><br>
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</ul> <p><strong><span>You'll need to have:</span></strong></p><br>
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<p><span>Bachelor's Degree in Package Engineering/Technology/Science or related field</span></p><br>
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<p><span>3+ years Package Development or similar Engineering experience </span></p><br>
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<p><span>Fundamental understanding of printing and decoration techniques for plastics, labels, or paperboard materials</span></p><br>
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<p><span>Knowledge of laminate tubes, PET bottles, paperboard folding cartons, or corrugated shippers</span></p><br>
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</ul> <p><strong><span>Even better if you have:</span></strong></p><br>
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<p><span>Experience working in a complex manufacturing or plant environment, with the ability to operate as a self-starter and communicate effectively with senior leaders and remote team members</span></p><br>
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<p><span>Product design and development experience in the CPG field</span></p><br>
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<p><span>Understanding of extrusion blow molding, injection molding, paperboard and corrugated packaging designs. </span></p><br>
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<p><span>Product testing, data collection, data analysis and assessing pass / fail criteria to determine final product approval</span></p><br>
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<p><span>Knowledge of packaging materials and conversion processes, such as extrusion blow molding, injection molding, and exposure to final product filling and assembly</span></p><br>
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<p><span>Experience using Google Suite applications, SAP or other ERP software and/or similar computer systems.</span></p><br>
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<p><span>Experience with CapePack or Tops software for case/cube development</span></p><br>
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</ul>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What You Will Do: Deliver outstanding customer support via emails and calls; Assist customers with product-related inquiries; Support customers throughout the purchase process; Stay up to date with product changes and updates; Troubleshoot technical issues over the phone; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists; What you need to succeed in this role: Excellent English (C1 for both written and spoken is a must ); 1+ year experience in customer support; Strong verbal communication skills; Previous experience with a wide product range; Comfortable using technical terminology and guiding customers through troubleshooting steps; Pre-sales experience; Attention to details ; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Flexible schedule; Opportunity to cooperate fully remotely ; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code:1SC</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C2/Native both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Main Responsibilities: Business Management and Development: Prospect, negotiate, and directly manage key accounts for distributors, covering major Libyan cities including Tripoli, Misrata, and Benghazi. Technical Consulting and Recommendations: Analyze project specifications (e.g., acid-resistant floor coatings for the food industry, concrete protection, or fireproofing for the oil sector) and recommend appropriate chemical solutions. Intensive Field Travel: Maintain a continuous physical presence with clients, requiring over 50% of working time to be spent in Libya monitoring projects. On-Site Technical Assistance: Supervise the testing and application phases of chemical products at industrial sites to ensure their proper implementation. Logistics and customs management: Coordinate the flow of goods and export documentation (Incoterms, letters of credit) between Tunisia and Libya, mastering specific cross-border formalities (inspections, certificates of conformity). Payment and risk monitoring: Secure international financial transactions, paying close attention to payment terms and collection in the Libyan zone.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >5-7 years of technical and sales experience, imperatively in the chemical products sector for construction or technical industrial supply.</font></font></li><li><font dir="auto" ><font dir="auto" >In-depth knowledge of the regulatory, hygiene and safety requirements specific to the Food & Beverage (HACCP standards, chemical resistance) and Oil & Gas (ATEX standards, severe environments) industries.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of complex B2B sales techniques (long cycles, technical/engineering contacts) and the fundamentals of foreign trade (Incoterms, regional road/sea logistics).</font></font></li><li><font dir="auto" ><font dir="auto" >Strong autonomy, resilience, intercultural adaptability, keen sense of diplomacy and excellent stress management in a complex industrial environment.</font></font></li><li><font dir="auto" ><font dir="auto" >French and Arabic (fluency in Tunisian and Libyan Arabic is essential for fieldwork) are required.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical English required for exchanges with multinationals and specification grids.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Sales Executive, you will drive revenue growth by developing key markets and building strong client relationships across assigned segments. You will play a strategic role in positioning the hotel, identifying new business opportunities, and securing high-value partnerships. Working closely with Sales, Marketing, and Revenue teams, you will contribute to achieving commercial goals while elevating brand awareness. What You Will Do Develop assigned markets and grow revenue across leisure, corporate, and group segments Proactively identify and secure new business opportunities through strategic sales activities Build and maintain strong, long-term relationships with clients and partners Manage and grow existing accounts to maximize revenue and market share Achieve monthly, quarterly, and annual sales targets through active prospecting and client engagement Conduct client meetings, site inspections. Prepare proposals, negotiate contracts, and confirm business aligned with revenue goals Analyze market trends, competitor activities, and provide insights to support strategy Maintain accurate data and account management within CRM systems (e.g., Salesforce) Collaborate with internal teams to ensure seamless service delivery and guest satisfaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years of experience in luxury hotel sales or a related commercial role Proven track record in achieving revenue targets and developing business Strong negotiation, presentation, and relationship-building skills Strategic, analytical, and results-driven mindset Excellent communication skills in English (additional languages are an advantage) Good understanding of local market trends and competitor landscape Proficiency in Microsoft Office and CRM systems. Strong organizational skills and ability to manage multiple priorities</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Flexible schedule: 5 days a week, from 8:00 AM–4:00 PM or 12:00 PM–8:00 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3WO</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Fixed schedule: Saturday and Sunday, 20:00 PM–2 AM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.</p><br>The Position<ul><li><p><span>The Medical Value Partner is a key strategic leadership role requiring therapeutic area expertise and clear business understanding to identify and address the relevant medical needs in clinical practice to successfully support the optimal use of Roche products.</span></p><br></li><li><p><span>Linking the affiliate with the global medical affairs objectives to deliver on data generation, knowledge exchange/ data communication, and to lead Therapeutic Areas Experts engagement and development in a scientific manner.</span></p><br></li><li><p><span>Providing high caliber medical support to internal partners (Primary Points of Contact (PPOC: Patient Journey Partner “PJP” and Healthcare System Partner “HSP”), Regulatory) on scientific and medical issues to achieve the affiliate objectives.</span></p><br></li><li><p><span>Acting as a guardian for high standards of compliance, ethics and safety of Roche products, while putting the patient at the center of every action.</span></p><br></li><li><p><span>Leading specific transverse and strategic projects within the Innovation and Partnerships chapter</span></p><br></li><li><p><span>Ensuring all medical information enquiries from customers are answered in a balanced, accurate, ethical and timely manner</span></p><br></li><li><p><span>Supporting the safe and effective use of Roche products </span></p><br></li></ul><p><b>Primary Responsibilities and Accountabilities</b></p><br><p><b>Medical Strategy and Planning</b>:</p><br><ul><li><p><span>Identify unmet medical needs at medical and scientific customer sites</span></p><br></li><li><p><span>Identify key medical knowledge gaps and propose appropriate action plan</span></p><br></li><li><p><span>Develop Medical strategy, projects & tactics in the concerned therapeutic area to address questions and concerns from the scientific community</span></p><br></li><li><p><span>Develop clinical messages for the product line to support achieving the affiliate objectives</span></p><br></li><li><p><span>Lead the scientific affairs team to achieve the plan</span></p><br></li><li><p><span>Lead the pre-launch activities</span></p><br></li><li><p><span>Manage the budget</span></p><br></li><li><p><span>Implement tools to monitor the medical activities </span></p><br></li><li><p><span>Attend appropriate regional and international scientific congresses</span></p><br></li></ul><p><b>TAE interactions & development:</b></p><br><ul><li><p><span>Responsible for setting up and follow up of 1 to 1 meeting and Advisory Boards to collect input on disease areas, treatment algorithms, clinical data, unmet medical needs, protocol design, and medical education needs.</span></p><br></li><li><p><span>Maintain, strengthen, and develop sustainable partnership with KOLs/ Scientific Associations</span></p><br></li><li><p><span>Coordinate and follow up of the Medical insights collection related to the medical strategy. </span></p><br></li><li><p><span>Responsible for presenting medical content: pipeline and medical educational content</span></p><br></li></ul><p><b>Compliance:</b></p><br><ul><li><p><span>Make sure all service activities and behavior in business are in compliance to Roche standards and guidelines (Symphony, SOPs, and code of conduct)</span></p><br></li><li><p>Clinical Operations:</p><br></li><li><p><span>Plan, design, Oversight of execution and report of clinical trials according to ICH-GCP, Roche SOPs and local regulation. </span></p><br></li><li><p><span>Identify opportunities to engage Roche Tunisia in local Investigator Initiated Studies</span></p><br></li><li><p><span>Development of effective interactions with clinical Operations including but not limited to placing studies, provide input on feasibility, sites and investigator selection.</span></p><br></li></ul><p><b>Internally:</b></p><br><ul><li><p><span>Work cross-functionally with internal functions to ensure strategic alignment and in Global squads as needed</span></p><br></li><li><p><span>Act as the medical expert in disease and product by detecting, analyzing and sharing new data about the portfolio products and competitive assets with Disease Area Team</span></p><br></li><li><p><span>Support regulatory and healthcare system shaping to achieve timely products registration and access</span></p><br></li><li><p><span>Approval of promotional materials, and external medical content in accordance with Roche SOPs </span></p><br></li><li><p><span>Support the Pharmacovigilance and Medical Information Responsible</span></p><br></li></ul><p><b>Medical Projects:</b></p><br><ul><li><p><span>Lead strategic Projects within the affiliate to accelerate switch to innovation</span></p><br></li></ul><p><b>Medical information:</b></p><br><ul><li><p><span>Ensuring all medical information enquiries from customers are answered in a balanced, accurate, ethical and timely manner</span></p><br></li><li><p><span>Supporting the safe and effective use of Roche products</span></p><br></li><li><p><span>Ensure that all enquiries related to designated Roche Products received from all sources (e.g. via phone; e-mail; letter; fax; face to face) are resolved to the required standard.</span></p><br></li><li><p><span>Respond or triage all unsolicited enquiries from customers on Roche products, including both on and off-label enquiries. </span></p><br></li><li><p><span>Ensure they provide scientific, balanced and up to date information on Roche products to external and internal customers.</span></p><br></li><li><p><span>Ensure responses are timely, meeting local requirements</span></p><br></li><li><p><span>Identify, collecting and reporting any AE and/or other reportable event and forward to drug safety department within timelines described in relevant SOPs</span></p><br></li><li><p><span>Identify and reporting any product quality complaint and forward to local complaint manager within timelines described in relevant SOPs.</span></p><br></li><li><p><span>Ensure integrity and scientific accuracy of the MI responses if applicable. </span></p><br></li><li><p><span>Ensure copyright compliance for documents provided to the customer if applicable.</span></p><br></li></ul><p><b>Professional and Technical Requirements</b></p><br><p><b>Education/Qualifications:</b></p><br><ul><li><p><span>Medical degree/Scientific background</span></p><br></li><li><p><span><span>Business administration and Project management training is a plus</span></span></p><br></li></ul><p><b>Experience, Knowledge & Competencies</b></p><br><br><p><b>Experience</b></p><br><ul><li><p><span>Professional experience within pharmaceutical industry desirable but not mandatory</span></p><br></li><li><p><span>Experience and knowledge of oncology therapeutic area is preferable</span></p><br></li><li><p><span>Knowledge of the overall drug development process relevant to pharmaceutical/ biothechnology organizations </span></p><br></li><li><p><span>Experience in development and implementation of clinical trials</span></p><br></li><li><p><span>Experience in the principles and techniques of data analysis, interpretation and clinical relevance</span></p><br></li><li><p><span>Experience of writing clinical publications and delivery of scientific presentations</span></p><br></li><li><p><span>Relationships with external TAEs, and external organization is strongly preferred</span></p><br></li><li><p><span>Experience in working with senior business leaders, clinicians and regulatory authorities</span></p><br></li></ul><p><b>Knowledge:</b></p><br><ul><li><p><span>ICH,GCP and local regulations</span></p><br></li><li><p><span>Appreciate the diversity of working with multifunction teams</span></p><br></li><li><p><span>Knowledge of drug discovery & commercialization process</span></p><br></li><li><p><span>MS office literate</span></p><br></li><li><p><span>Fluent English language knowledge, written and verbal</span></p><br></li></ul><p><b>Competencies:</b></p><br><ul><li><p><span>Strategic thinking</span></p><br></li><li><p><span>Leadership skills</span></p><br></li><li><p><span>Analytical skills</span></p><br></li><li><p><span>Results orientation</span></p><br></li><li><p><span>Communication, interpersonal and networking skills</span></p><br></li><li><p><span>Negotiation skills</span></p><br></li><li><p><span>Presentation skills</span></p><br></li><li><p><span>Knowledge in data analysis and statistics</span></p><br></li></ul><p><b>Mindset:</b></p><br><ul><li><p><span>Strong organization skills</span></p><br></li><li><p><span>Good communication skills</span></p><br></li><li><p><span>Good time and priority management</span></p><br></li><li><p><span>Strong team player</span></p><br></li><li><p><span>Open-minded and flexible</span></p><br></li><li><p><span>Customer service orientated</span></p><br></li><li><p><span>Entrepreneurial spirit with strong partnership skills </span></p><br></li><li><p><span>Growth mindset, coaching, active listening </span></p><br></li><li><p><span>Ability to learn and self-challenge quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside</span></p><br></li><li><p><span>Autonomous and altruistic in supporting the global network</span></p><br></li><li><p><span>High sense of integrity in everything he/she does (ie open, honest, ethical and authentic)</span></p><br></li><li><p><span>Facilitator leveraging internal and external networks to create value, share and scale</span></p><br></li></ul>Who we are<p>A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.</p><br><p><br>Let’s build a healthier future, together.</p><br><p><b>Roche is an Equal Opportunity Employer.</b></p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><ul><br> </ul> <p> <strong><font dir="auto" ><font dir="auto" >SUPPLY</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Prepare and validate 12-month rolling sales forecasts with the Sales Departments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the Lynks tool is up to date: Prepare and validate sales forecasts, etc.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring proper consumption/elimination of residual sales forecasts</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze the reliability of sales forecasts and edit the sales forecast reliability indicator.</font></font></li> <li><font dir="auto" ><font dir="auto" >Facilitate the monthly sales forecast follow-up meeting involving operations and sales departments.</font></font></li> <li><font dir="auto" ><font dir="auto" >Performing recurring computer data extractions: sales by item, stock valuation, </font></font></li> <li><font dir="auto" ><font dir="auto" >Calculation of monthly fuel supply requirements</font></font></li> <li><font dir="auto" ><font dir="auto" >Planning and preparation of fuel orders, attends programming meetings with the national programmer</font></font></li> <li><font dir="auto" ><font dir="auto" >Securing supplies by monitoring ship movements and SOTRAPIL programs</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensuring adequate stock levels of tools and safety stock; monitoring procurement budgets</font></font></li> <li><font dir="auto" ><font dir="auto" >To propose appropriate solutions in case of problems (shortage, shortage or other)</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >LOGISTICS ANALYSIS</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Monitor key indicators: service rate, stock level, then propose and implement action plans in case of deviations.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze the risks of disruption, seek solutions with the sales team, Transport and Supply manager.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analyze logistics flows from different dashboards and propose supply chain optimization actions (supply, sites, transport)</font></font></li> <li><font dir="auto" ><font dir="auto" >Create and update logistics and financial dashboards</font></font></li> <li><font dir="auto" ><font dir="auto" >Complete the documentation/procedure for the various processes involved in managing the SCM</font></font></li> <li><font dir="auto" ><font dir="auto" >Support for crisis management.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >ADMINISTRATIVE MANAGEMENT</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Prepare and monitor DGH files (decisions and authorizations, security stock transfer, capacity rental, general submissions, security bonus, etc.) at the General Directorate of Hydrocarbons to be in line with the regulations in force.</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare and monitor administrative files (capacity rental, storage, etc.) with various administrations and service providers (DGH, OMMP, STIR, TANKMED, etc.)</font></font></li> <li><font dir="auto" ><font dir="auto" >Check and validate supplier invoices: STIR, SOTRAPIL, Confr res.</font></font></li> <li><font dir="auto" ><font dir="auto" >Entry of monthly orders for various white goods per site, with price updates in the system.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the monitoring and archiving of supply contracts, and manage their renewal dates.</font></font></li> </ul> <p><br></p></div><div><div><div>
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