Manager Jobs in Tunisia
50 Jobs Found
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><span><span><span>The Freight Solution Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a freight solution manager at Aramex, you will be the primary point of contact for clients regarding air freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities</span></span></span><span><span><span><span><span>.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li>Cultivate and nurture strong relationships with clients to foster loyalty and retention</li>
<li>Assists CMTs in all Sales and/or shipments that would require a subject matter expert</li>
<li>Analyze customers’ business models, routes volumes, etc. to create / customize solutions using all possible modes of shipping “Air, Land and Sea”</li>
<li>Going on joint sales visits with the CMT team when needed whether to regain lost clients, close new deals, cross sell existing clients, grow existing business, etc.</li>
<li>Support CMTs to resolve customer cases in relation to claims, discrepancies, KPIs performance and assist them to resolve any operational problems</li>
<li>Provide comprehensive freight solutions to clients, addressing their specific requirements and ensuring satisfaction</li>
<li>Oversee the entire lifecycle of freight shipments, ensuring timely and efficient execution from booking to delivery</li>
<li>Collaborate with internal stakeholders to coordinate freight logistics effectively</li>
<li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients</li>
<li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives</li>
<li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc</li>
<li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively</li>
<li>Identify employees with high potential and propose career development plan</li>
<li>Coordinate with the concerned Regional/Global Product Managers on all operational changes and updates needed</li>
<li>Initiate and Implement Freight SOPs across the station</li>
<li>Ensure accurate adoption of CargoWise and maintain integrity in milestone status updates</li>
<li>Collaborate with the regional pricing desk for requests for quotations (RFQs), projects, and tenders as required and</li>
<li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list</li>
<li>Negotiate and reduce costs from suppliers (airlines, sea lines, transportation companies)</li>
<li>Agree with the direct manager on the annual product targets</li>
<li>Ensure product revenue growth is met</li>
<li>Take all necessary measures when possible, to reduce cost without compromising quality and standards</li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</span></span></span></li>
<li><span><span><span>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</span></span></span></li>
<li><span><span><span>Proven experience in customer service and managing key business clients.</span></span></span></li>
<li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li>
<li><span><span><span>Excellent written communication skills.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Problem Solving And Critical Thinking<br>
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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><p>Purpose</p><br><p>Describe the primary goals, objectives or functions or outputs of this position.</p><br><p>Business Development Manager (BDM) represents the Facial Aesthetics product portfolio to targeted aesthetic customers within a designated geographical area. Responsible for creating product acceptance and enhancing portfolio growth through business development activities. The BDM provides technical product and procedure expertise as well as competitive product differentiation. Assigned sales goals are obtained through creative, consultative selling and implementation of the U.S. Sales/Marketing plan.</p><br><p>Responsibilities</p><br><p>List up to 10 main responsibilities for the job. Include information about the accountability and scope.</p><br><ul><li>The Business Development Manager leverages resources to accelerate the adoption and sales growth of the Facial Aesthetics portfolio which includes for BOTOX® Cosmetic, JUVEDERM® Collection of fillers, and Kybella® brands. Synergistically works and coordinates activities with other Allergan Aesthetics cross portfolio partners and support teams. Complies with required reporting, requests, and compliance policies.</li></ul><br>Qualifications<br><br><p>Qualifications</p><br><p>List required and preferred qualifications (up to 10). Include education, skills and experience.</p><br><ul><li>Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.</li><li>Minimum of 3+ years of sales experience required with business to business to consumer (B2B2C) sales experience preferred</li><li>Experience and knowledge of general marketing principles and concepts within the healthcare environment. Experience and knowledge of inner workings of a physicians practice</li><li>Valid driver’s license</li><li>Strong business acumen and analytical skills. Proven record of driving sales execution. Effective consultative support. Strong problem solving and resolution skillset. Ability to develop key strategies and execute.</li><li>Strong communication and presentation skills, both verbal and written. Strong contract and negotiating skills. Financial and budgetary experience.</li><li>Ability to travel and be in the field four days a week</li><li>Ability to lift 50 lbs.</li><li>Proficiency on excel, word, power point and other software skills</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our short-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
<h2 class="h5">Job description</h2>
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<span>RemoFirst is transforming the way businesses hire and manage global teams.<br> Our mission is to enable Freedom of Work by providing an all-in-one global HR platform that simplifies hiring, compliance, payroll, and benefits management.<br> We partner with some of the world’s most innovative companies, including Fortune 500 businesses and leading startups.<br> We are a small but strong team of 200+ people (and growing) hyper-focused on delivering a world-class platform and unparalleled service with our industry-leading partnerships.<br> We’re hiring a Product Operations Manager to drive clarity, speed, and excellence across our product organization.<br> You’ll act as the connective tissue between Product, Engineering, and cross-functional teams (Sales, Customer Success, Finance, Compliance, Legal).<br> Your mission is to create leverage for the product team —through structured processes, actionable data, and proactive communication.<br> You’ll ensure the right systems, insights, and documentation are in place to help the product scale efficiently and autonomously.<br> Key Responsibilities Data & Insights: Build and maintain dashboards (e.<br>g., Quicksight, SQL, Excel) to help PMs and leadership make evidence-based decisions.<br> Define key product health metrics (adoption, retention, support load) and drive consistent reporting.<br> Partner with engineering and data teams to improve data accessibility and trust Cross-Functional Alignment: Translate between product, engineering, and go-to-market teams to ensure smooth collaboration.<br> Drive alignment with Support, Compliance, Legal, Finance Launch Readiness & Coordination: Own the end-to-end process for product releases, ensuring readiness across Marketing, Client Comms, and Sales.<br> Build and run launch checklists, retrospectives, and release health reviews.<br> Manage change communication and ensure downstream teams have what they need to deliver.<br> Process Design & Continuous Improvement: Identify inefficiencies and standardize product team workflows (planning, documentation, reviews).<br> Build repeatable systems for roadmap visibility, KPI tracking, and feedback cycles.<br> Startup environment: RemoFirst is an early-stage startup.<br> You have a voice that can influence, and grow rapidly.<br> An opportunity to build a tech unicorn.<br> Growth opportunity: This is a chance to join an AI-forward company driving innovation through artificial intelligence.<br> As Senior Product Operations Manager you're ensuring that the product owners, designers and engineers, have everything they need to succeed.<br> Direct impact: Your work will be at the center of how we grow revenue, support customers, and differentiate in the market.<br> Autonomy and Accountability: We value autonomy and accountability — there’s no bureaucracy or lengthy approval process.<br> We prioritize speed and results to keep moving forward effectively.<br> Work for a Market Leader: Scale a project that counts market-leading companies like Microsoft, Mastercard, and more as happy customers.<br> Leadership visibility: Reporting into the Senior Global Operations Manager which means your projects will be strategic and business-critical.<br> Compensation and perks are great: Competitive compensation.<br> 100% remote work.<br> Culture: You will get to work with some of the best colleagues coming from top tech companies.<br> We lead with respect, kindness, and the right to fail.<br> We value hard yet smart work.<br> Diversity and inclusion are part of our DNA.<br> As we grow and evolve, we welcome your input to help us define our culture further.<br> 2-5 years of experience in Product Operations, Product Management, or BizOps in a tech environment.<br> Strong data skills (SQL or equivalent proficiency).<br> Excellent communication skills; proven ability to work cross-functionally and influence without authority.<br> Strong system-thinking mindset —you thrive on solving organizational friction through process and tools.<br> Ability to work autonomously in a distributed environment; self-starter who can own projects end-to-end.<br> What You'll Need Prior experience supporting a global or multi-country product launch environment .<br> Experience aligning operations across Product, Customer Success, and Finance .<br> Proficiency in English is a must.<br> Communication skills: Strong project management and stakeholder coordination abilities.<br> You’ll often need to influence rather than instruct, showing empathy, understanding, and the ability to get things done without direct authority.<br> Planning and Organisation: You’ll be running multiple initiatives in parallel, so exceptional organisational skills and excitement for a dynamic workload are key.<br> Problem Identification: You’ll be expected to examine complex business situations, detect underlying issues, and investigate solutions systematically to improve or build efficient systems.<br> Analytical Thinking: As a critical thinker, you can interpret and challenge data effectively—spotting patterns, identifying insights, and extracting meaningful conclusions that lead to action .<br> Product Mindset: You understand how empowered, agile product organisations operate and can apply that mindset to optimise internal processes.<br> Bias to Action: You take ownership, keep momentum high, and find ways to move projects forward with minimal support or supervision.<br></span> </div>
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Company Description<p>LEONI is a global leading provider of products, solutions and services for energy and data management in the automotive industry. With around 86,000 employees in 21 countries and consolidated sales of EUR 3.9 billion in 2025 (excluding the former Automotive Cable Solutions division), we are a leading supplier of complex wiring systems and customer‑specific cable harnesses.</p><br><p>Since 2025, we have been part of the Luxshare Group, a global technology company headquartered in China. Together, we are shaping the future of mobility. Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<ul><li>Is responsible for coordinating tasks to ensure customer satisfaction with quality-relevant issues.</li><li>Controls the deployment of LEONI and customer quality strategies and drives quality-related actions.</li><li>Leads regular internal and external follow-up meetings and conducts regular customer and plant visits.</li><li>Ensures that actions comply with Customer Specific Requirements (CSRs).</li><li>Manages the customer interface for all quality-related matters.</li><li>Takes actions in close consultation with management to ensure customer satisfaction.</li><li>Follows up on rework activities for customers (customer responsibility).</li><li>Provides support during pre-production and production phases.</li><li>Supports internal and customer audits.</li><li>Provides support for quality improvements.</li><li>Is responsible for determining and negotiating LEONI's liability in the event of quality complaints (0-km, warranty).</li><li>Supports the determination and negotiation of LEONI's liability in the event of technical complaints (0-km, warranty).</li><li>Supports the evaluation and negotiation of project-specific requirements with customers.</li><li>Supports the evaluation of first-tier quality contracts with customers and first-tier suppliers.</li></ul><br><br>Qualifications and Experience<ul><li>Education Level: University Degree in technical field</li><li>Experience: Min 1 years in Operation Quality/ Quality Customer Interface/ Quality Project.</li></ul><br><br>Benefits<ul><li>Local Language C1.</li><li>English C1.</li><li>ISO Standards.</li><li>Total Quality Management (TQM).</li><li>Quality Tools and Techniques.</li><li>Quality Planning.</li></ul><br> </div>
<h2 class="h5">Job description</h2>
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<b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br><span>ABOUT THE ROLE</span><br> We believe that investing in AI will result in scaling our company to create unique value for each and every one of our customers. We are looking for an experienced Product Manager to lead our Artificial Intelligence Initiatives.<br>
You will join the team that leads and owns the Product vision and roadmap for AI at Yassir, and you will drive the transformation towards having our marketplace optimized by AI. The AI team works closely with all domains (ride-hailing, delivery, financial services) and joining our team requires challenging the status quo, finding visionary value creation opportunities, and reinventing customer experiences through innovative and pioneering use of AI. <br><br><p><b>Responsibilities</b></p><br><ul>
<li>Product Vision: craft a robust strategy to leverage AI at scale in Yassir, work with customers and app domains to understand the marketplace dynamics and identify the AI opportunities</li>
<li>Product Lifecycle Management: own the product roadmap and oversee its execution while balancing requirements across products and countries, and maintaining team health. Manage the entire product lifecycle from ideation to launch and ongoing optimization.</li>
<li>Data-Driven Decision-Making: Utilize data-driven insights to make informed decisions, track key performance indicators (KPIs), and iterate on product features to optimize performance and achieve business objectives. Be an ambassador for the power of Data and AI and contribute to making it a driver of success for the company and your co-workers. </li>
<li>Stakeholder Management and Collaboration: foster strong ties with partner teams (across product, marketing, operations, etc.), communicate progress and results, anticipate roadblocks and align objectives across stakeholders. Leadership and culture: Mentor co-workers, create a culture of feedback and trust building, and take an active role in your own growth and of the growth of people around you. </li>
</ul><br><p><b>REQUIREMENTS</b></p><br><ul>
<li>3+ years experience as a Product Manager solving business problems using AI/ML products.</li>
<li>Demonstrated proficiency in AI technologies, Machine Learning concepts, and a strong technical understanding to effectively communicate and collaborate with development teams.</li>
<li>Successful track-record managing Products across remote teams.</li>
<li>Experience in a rapidly growing company in the mobility, on-demand, or delivery space is a plus.</li>
<li>BSc/MSc in Engineering, Computer Science, Data Science, or relevant field.</li>
</ul><br><p><b>WHY YOU SHOULD JOIN YASSIR</b></p><br><ul>
<li>Join one of the fastest-growing tech companies in Africa</li>
<li>Have a lasting impact on our company's culture</li>
<li>Make a real impact on the world by helping us bring affordable financial and on-demand services to millions of Africans</li>
<li>Work on some really hard technical challenges from identity infrastructure for Africans, digital payment networks to complex mapping and routing systems across the continent.</li>
<li>We are the first Algerian startup to go through Y Combinator program and we’re backed by top investors including Unpopular Ventures, Rebel Fund and DainTree.VC</li>
</ul><br> </div>
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<span></span><p><span>The Strategy & Digital Manager is the primary architect of the plant’s future-state operating model. This dual-purpose leadership role is responsible for orchestrating the site’s five-year strategic roadmap—aligning capacity, sourcing, and "Funding the Growth" initiatives with long-term business objectives—while simultaneously spearheading the plant’s Industry 4.0 transformation.</span></p><br> <p><span>As the site’s central strategist and digital gatekeeper, you will bridge the gap between long-term operational planning and a digitally-enabled shop floor. By leveraging operational & advanced analytics, digital tools, and emerging technologies, you will drive a data-centric culture that optimizes production, minimizes waste, and builds future-ready technical capabilities across the entire workforce.</span></p><br> <p><strong><span>Your Day to Day and The Future</span></strong></p><br> <p><span>Plant Strategy & Operational Planning</span></p><br> <ul>
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<p><span>Lead the five-year plant strategy process, ensuring a robust roadmap is in place to meet organizational growth and performance targets.</span></p><br>
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<p><span>Lead and coordinate short and long term capacity planning and road maps aligned with strategic sourcing and cost savings initiatives.</span></p><br>
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<p><span>Maintain factory capacity utilization models following the release of monthly forecasts.</span></p><br>
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<p><span>Partner with Division Network Operations to drive the timely and accurate collection of plant volume data for Budget and Latest Estimate (LE) reviews </span></p><br>
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<p><span>Develop and drive strategies for product and material portfolio simplification to improve plant performance and resilience.</span></p><br>
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<p><span>Lead and Coordinate the Funding The Growth Program to achieve savings targets (Coordinate Brainstorming Activities, Projects, go / no go decisions, benchmarking)</span></p><br>
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<p><span>Digital Transformation</span></p><br> <ul>
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<p><span>Develop and execute the plant-specific digital roadmap, aligning global/divisional/Plant initiatives to transition the plant from traditional to digital operations aligning with the key pillars of Industry 4.0.</span></p><br>
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<p><span>Act as the central gatekeeper for all plant-level digital requests and technology needs.</span></p><br>
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<p><span>Partner with plant functional leads to evaluate digital opportunities based on ROI, operational pain points, and technical feasibility.</span></p><br>
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<p><span>Drive the cultural shift toward digital ways of working through structured training, communication, and building a network of digital champions.</span></p><br>
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<p><span>Enforce an "Adopt-First" mindset, ensuring global or division tools are utilized before any local "self-service" development begins.</span></p><br>
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<p><span>Drive the utilization of both operational advanced analytics at all levels in the site to optimize production, minimize waste, and improve process efficiencies.</span></p><br>
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<p><strong><span>You'll need to have:</span></strong></p><br> <ul>
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<p><span>Bachelor’s Degree in a technical or analytical discipline.</span></p><br>
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<p><span>8+ years of manufacturing, production, or operations experience.</span></p><br>
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<p><span>Experience using analytical skills and working knowledge of databases and spreadsheets.</span></p><br>
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<p><span>Experience in Manufacturing Operations, Logistics, Planning, Quality, Safety, or Finance.</span></p><br>
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</ul>
<p><span>E</span><strong><span>ven better if you have:</span></strong></p><br>
<ul>
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<p><span>Proven supply chain domain knowledge (process, systems, and data) with solid operational experience in demand or supply; end-to-end experience strongly preferred.</span></p><br>
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<p><span>End-to-end supply chain experience covering planning, logistics, manufacturing, and/or customer service.</span></p><br>
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<p><span>Experience with ML models and/or cloud architecture.</span></p><br>
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<p><span>Formal certifications (e.g., PMP, CSM or equivalent Agile certifications).</span></p><br>
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<p><span>Experience working in a global matrixed organization and/or with global functional roadmaps.</span></p><br>
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<p><span>Demonstrated experience driving large-scale change management and digital adoption with diverse stakeholders.</span></p><br>
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<p><span>Experience with SQL/Python for data manipulation and analytics.</span></p><br>
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<p><span>Experience integrating GenAI/LLM into business processes.</span></p><br>
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<p><span>Proficiency in Agile/Scrum and project or product lifecycle management</span></p><br>
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<p><span>Strong interpersonal skills with the ability to communicate complex data to all levels of the organization.</span></p><br>
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</ul>
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<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role </b></p><br><br><p> Assist the Director of Finance in managing all financial aspects of the hotel's operations, ensuring full compliance with local regulations and corporate policies and procedures, supervise the day-to-day activities of the Accounting Office, maintaining accurate financial records, supporting financial controls and reporting processes, and helping ensure the efficient and effective operation of the hotel's finance function.</p><br><br><br><p><b>What to do: </b></p><br><br><br><ul><li>Lead, mentor, and supervise the Finance team by providing coaching, training, performance management, and development opportunities to foster a high-performing and engaged workforce.</li><li>Conduct regular department meetings, support career growth initiatives, and maintain high team morale and retention.</li><li>Oversee the daily operations of the Finance department, ensuring the accurate and efficient execution of accounting processes and financial activities. Foster strong collaborative relationships with internal departments, while providing regular updates to the Director of Finance on financial performance, operational results, key initiatives, and any issues requiring attention.</li><li>Ensure adherence to company policies, work rules, and standards of conduct, while planning and managing finance-related projects and initiatives. Support recruitment efforts, evaluate employee performance, and take appropriate personnel actions to build and maintain a strong Finance team.</li><li>Manage and oversee the month-end closing process, including the preparation of financial statements, journal entries, accruals, and balance sheet reconciliations. Ensure compliance with USALI, Generally Accepted Accounting Principles (GAAP), and corporate financial reporting standards.</li><li>Support the Director of Finance in budgeting, forecasting, cash flow management, tax reporting, and financial compliance. Maintain strong internal controls, ensure adherence to corporate policies and accounting procedures, and safeguard the integrity of financial transactions and records.</li><li>Coordinate internal and external audits, oversee statutory and regulatory reporting, and ensure compliance with management agreements, fee calculations, banking procedures, and payment authorization requirements. Monitor financial risks and maintain accurate and compliant financial operations.</li><li>Drive continuous improvement initiatives to enhance financial processes, operational efficiency, and reporting accuracy. Support inventory controls, cash management, and cross-functional financial activities while ensuring the effective day-to-day operation of the Accounting function.</li><li>Monitor and control hotel expenses to support profitability and operational efficiency, while assisting the Director of Finance with budgeting and forecasting activities. Oversee house funds, cash floats, and fixed asset accounting, ensuring accurate recording of depreciation, asset disposals, and related gains or losses, while maintaining compliance with financial policies and safeguarding the hotel's assets.</li></ul><p><b>Education :</b> University degree – major in accounting or finance preferred; exception must be approved by Senior Vice President, Operations Finance</p><br><br><p><b>Experience : </b>From three to five years of experience in the related position with Four Seasons or other organization.</p><br><br><p><b>skills</b></p><br><br><ul><li>Demonstrated ability to lead, coach, motivate, and develop high-performing teams while fostering a culture of continuous learning, professional growth, and accountability.</li><li>Good knowledge of accounting principles, financial controls, budgeting, forecasting, internal policies and procedures, with advanced proficiency in Excel and financial systems.</li><li><br>Analytical mindset with the ability to interpret financial data, identify opportunities for improvement, support business decisions, and drive operational performance.</li><li><br>Excellent written and verbal communication skills, with the ability to build strong relationships, influence stakeholders, deliver presentations, and collaborate effectively across all levels of the organization.</li><li><br>High level of integrity and transparency, serving as a role model by demonstrating ethical decision-making, sound judgment, and professional conduct at all times.</li><li><br>Strong organizational skills with a proactive approach to problem-solving, process improvement, risk management, and maintaining a safe, efficient, and well-controlled work environment.</li></ul><br><br><br><br><br><br><br><br> </div>
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Job : <p>Reporting to the Site Director, the Industrial Director is responsible for the operational performance of the site. They ensure the achievement of objectives in terms of safety, quality, productivity, costs, deadlines, and team development, while ensuring compliance with food safety standards.</p><br><br><p><strong>Main responsibilities</strong></p><br><br><p>Participate in the definition and implementation of the site's industrial strategy.<br>Lead the Process, Production, Utility, and Preventive Maintenance departments.<br>Corrective Maintenance and Maintenance Methods and TPM.<br>Ensure the safety of employees and promote a strong HSE culture.<br>Optimize production costs and sustainably improve industrial performance.<br>Develop a Lean Manufacturing and Continuous Improvement culture.<br>Prepare and monitor operating and investment budgets (Capex/Opex).<br>Lead industrialization and development projects.<br>Analyze performance indicators and implement appropriate action plans.<br>Ensure compliance with regulatory requirements, HSE, and Quality standards.<br>Manage, develop, and support industrial teams.<br>Ensure effective collaboration with the Quality, Supply Chain, Purchasing, HR, Finance, Sales, and Industrial Performance departments.</p><br><br> <br> Required profile : <p>- Engineering degree in Food Industry from ESIAT.<br>- Minimum 10 years of experience in an industrial environment, including at least 5 years in an Industrial Director or Production Director role.<br>- Experience in the agri-food industry is highly desirable.</p><br><br><p><u>Technical skills</u><br>- Industrial site management.<br>- Lean Manufacturing, TPM, SMED, 5S, Kaizen.<br>- Budget management (CAPEX/OPEX).<br>- Industrial project management.<br>- Proficiency in ERP systems and performance analysis tools.<br>- Good knowledge of quality and food safety standards.<br>- Proficiency in French and English.</p><br><br><p><u>Personal qualities</u><br>- Leader.<br>- Team builder.<br>- Strong results orientation.<br>- Strategic vision.<br>- Analytical skills and decision-making ability.<br>- Excellent communication and change management skills.<br>- Ability to motivate teams around ambitious goals.</p><br><br> <br><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Beachfront relaxation on north Africa’s Mediterranean coast. In the heart of Tunisia’s vibrant and exotic capital city, our modern Mediterranean oasis offers a calm, laid-back beachfront escape alongside this bustling business hub. Relax at our Spa and pools, stay connected with state-of-the-art business services, or take a step back in time – more than 3,000 years of ancient civilization are at your fingertips.<br><br><p><b>About the role</b></p><br><br><p>To seek out opportunities for guest-centric experiences in all areas of the hotel. To manage the guest journey of our top VIPs, suite guests and Four Seasons Elite guests pre, during and post their stay. </p><br><br><p><b>What you will do</b></p><br><br><ul><li><p>Review daily arrivals and departures, ensuring VIP and returning guests receive personalized service and proper recognition.</p><br><br></li><li><p>Maintain and update guest profiles, accurately recording preferences, special requests, and stay history.</p><br><br></li><li><p>Support Elite Guest Relations operations, managing Elite guest bookings, inquiries, emails, and phone communications in accordance with brand standards.</p><br><br></li><li><p>Welcome and assist Elite, VIP, and high-profile guests, serving as a primary point of contact throughout their stay when required.</p><br><br></li><li><p>Coordinate and follow up on guest requests and preferences, ensuring seamless execution across all hotel departments.</p><br><br></li><li><p>Handle VIP guest complaints and service recovery, resolving issues promptly and keeping management informed of significant incidents.</p><br><br></li><li><p>Conduct guest satisfaction follow-ups, ensuring concerns are fully resolved and appropriate compensation is offered when necessary.</p><br><br></li><li><p>Develop and enhance guest experience programs, including loyalty, welcome amenities, family, and guest return initiatives.</p><br><br></li><li><p>Provide guidance and support to management on guest experience strategies and service improvement opportunities.</p><br><br></li><li><p>Participate actively in daily briefings and management meetings, communicating guest feedback, operational updates, and service concerns.</p><br><br></li><li><p>Support Front Office, Concierge, and lobby operations during peak periods or when additional coverage is required.</p><br><br></li><li><p>Act as a brand ambassador, demonstrating exceptional hospitality, promoting hotel facilities, maintaining professional standards, and adapting service delivery to meet individual guest needs.</p><br><br></li></ul><p><b>What you bring</b></p><br><br><ul><li><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, or a related field.</p><br><br></li><li><p>3-5 years of experience in Front Office, Guest Relations.</p><br><br></li><li><p>Have advanced computer skills including MS Office and Outlook and a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, HotSoS.</p><br><br></li><li><p>Excellent verbal and written communication skills in both English and French.</p><br><br></li><li><p>Strong communication and interpersonal</p><br><br></li><li><p>Attention to detail and accuracy in managing guest profiles and preferences.</p><br><br></li><li><p>Ability to remain calm and professional under pressure</p><br><br></li><li><p>Time management and prioritization skills</p><br><br></li></ul><p><b>What we offer: </b></p><br><br><ul><li><p>Competitive Salary, wages, and a comprehensive benefits package</p><br><br></li><li><p>Excellent Training and Development opportunities</p><br><br></li><li><p>Employee Discount for stays at any Four Seasons worldwide</p><br><br></li><li><p>Complimentary Dry Cleaning for Employee Uniforms</p><br><br></li><li><p>Complimentary Employee Meals</p><br><br></li></ul><p><b>Schedule & Hours:</b></p><br><br><ul><li><p>full time</p><br><br></li></ul><br><br><br><br><br><br> </div>
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Who we are <p>Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> Job Description <p><strong>THE JOURNEY<br>
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Be a part of a team where you will:</strong></p><br><br><ul><li><p>Have an Important role in defining Glovo’s local Marketing strategy, adapting the global playbook to local needs. </p><br><br></li><li><p>Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute projects to drive growth and engagement</p><br><br></li><li><p>Understand local media landscape and define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition) targets.</p><br><br></li><li><p>Track the Market dynamics and competitor activities.</p><br><br></li><li><p>Lead local Marketing activations (offline and online) in coordination with Commercial/other involved teams</p><br><br></li><li><p>Own the tracking and expenditure of the Marketing budget for the country. </p><br><br></li><li><p>Track and monitor key Growth metrics providing the appropriate visibility to stakeholders. </p><br><br></li><li><p>Lead the ideation and execution of product changes that drive growth, partnering with Partner Operations, Operations, Finance, Content and Sales.</p><br><br></li><li><p>Establish shared vision across the company for growth product optimizations by building consensus on priorities leading to major product improvements.</p><br><br></li><li><p>Communicate and simplify concepts to the audience's needs</p><br><br></li></ul> Qualifications <p><strong>WHAT YOU WILL BRING TO THE RIDE</strong></p><br><br><ul><li>Bachelor's degree in Business, Math, Engineering, Stats or Quantitative field</li><li><p>3-4 years of experience in a leading FMCG company or in the E-commerce sector performing in a role of similar or larger responsibilities. </p><br><br></li><li><p>Proven track record of delivering business growth, experience defining investment strategy and executing integrated marketing campaigns across digital and non-digital channels</p><br><br></li><li><p>Strong analytical skills. You are comfortable dealing with high growth and complex business challenges. SQL knowledge is a plus </p><br><br></li><li><p>Strong business acumen and passion for end-to-end project management (from ideation and analysis into implementation).</p><br><br></li><li><p>Stakeholder management: capacity to influence decision-making, resolve conflicts, and ensure project success while balancing stakeholder priorities</p><br><br></li><li><p>Hands-on attitude: You’ll have to roll up your sleeves!</p><br><br></li><li><p>Proficiency in English </p><br><br></li><li><p>Ninja expertise with Excel / Google Sheets (is a must)</p><br><br></li><li><p>Strong consumer understanding skills</p><br><br></li></ul> Additional Information <p>Individuals representing diverse profiles, <strong>and abilities,</strong> encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! <strong>Skills can be learned, and embracing diversity is invaluable.</strong></p><br><br><p><strong>We believe driven talent deserves:</strong></p><br><br><ul><li> Top-notch private health insurance to keep you at your peak.</li><li> Monthly Glovo credit to satisfy your cravings!</li><li> Discounts on transportation, food, and even kindergarten expenses.</li><li>️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!</li><li> Enhanced parental leave.</li><li> Online therapy and wellbeing benefits to ensure your mental well-being.</li></ul><br><p>At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. <strong>Learn more about our Leadership Principles </strong><strong><u>here</u></strong><strong>.</strong></p><br><br><p>Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.</p><br><br><p>Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).</p><br><br><p><strong>So, ready to take the wheel and make this the ride of your life?</strong><br>
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Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!</p><br><br> <br><br> </div>
<p>To seek out opportunities for guest-centric experiences in all areas of the hotel. To manage the guest journey of our top VIPs, suite guests and Four Seasons Elite guests pre, during and post their stay.</p><p>What you will do</p><ul><li>Review daily arrivals and departures, ensuring VIP and returning guests receive personalized service and proper recognition.</li><li>Maintain and update guest profiles, accurately recording preferences, special requests, and stay history.</li><li>Support Elite Guest Relations operations, managing Elite guest bookings, inquiries, emails, and phone communications in accordance with brand standards.</li><li>Welcome and assist Elite, VIP, and high-profile guests, serving as a primary point of contact throughout their stay when required.</li><li>Coordinate and follow up on guest requests and preferences, ensuring seamless execution across all hotel departments.</li><li>Handle VIP guest complaints and service recovery, resolving issues promptly and keeping management informed of significant incidents.</li><li>Conduct guest satisfaction follow-ups, ensuring concerns are fully resolved and appropriate compensation is offered when necessary.</li><li>Develop and enhance guest experience programs, including loyalty, welcome amenities, family, and guest return initiatives.</li><li>Provide guidance and support to management on guest experience strategies and service improvement opportunities.</li><li>Participate actively in daily briefings and management meetings, communicating guest feedback, operational updates, and service concerns.</li><li>Support Front Office, Concierge, and lobby operations during peak periods or when additional coverage is required.</li><li>Act as a brand ambassador, demonstrating exceptional hospitality, promoting hotel facilities, maintaining professional standards, and adapting service delivery to meet individual guest needs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Hospitality Management, Hotel Management, Tourism, or a related field.</p><p>3-5 years of experience in Front Office, Guest Relations.</p><p>Have advanced computer skills including MS Office and Outlook and a thorough knowledge of the Front Office systems, such as Opera, Web Checkin, HotSoS.</p><p>Excellent verbal and written communication skills in both English and French.</p><p>Strong communication and interpersonal Attention to detail and accuracy in managing guest profiles and preferences.</p><p>Ability to remain calm and professional under pressure Time management and prioritization skills</p>
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<span>Company: Division50 Department: Client Services / Marketing Employment Type: Full-Time Location: Remote / As per Division50 requirements About Division50 Division50 is a technology-driven sales and marketing company focused on building scalable growth systems for businesses.<br> We combine digital marketing, sales infrastructure, technology, and performance-driven strategies to help our clients generate measurable business results.<br> About the Role We are looking for a Social Media Account Manager to manage client relationships and oversee the day-to-day delivery of social media marketing activities.<br> The ideal candidate is commercially minded, highly organized, and understands how social media contributes to brand awareness, engagement, lead generation, and overall business growth.<br> You will act as the main point of contact for assigned clients, ensuring their social media strategy is properly executed, deadlines are met, performance is monitored, and clients remain informed and satisfied.<br> Base+ Commission Remote setup Key Responsibilities * Manage a portfolio of social media clients and serve as their primary point of contact.<br> * Build and maintain strong, professional relationships with clients.<br> * Understand each client’s business, target audience, positioning, and marketing objectives.<br> * Develop and coordinate social media strategies aligned with client goals.<br> * Work closely with content creators, designers, copywriters, video editors, and other internal teams to ensure smooth execution.<br> * Create and manage content calendars and ensure all deliverables are completed on time.<br> * Review and provide feedback on social media content before client delivery or publishing.<br> * Coordinate client approvals, revisions, and feedback.<br> * Monitor social media performance and identify opportunities for improvement.<br> * Prepare and present regular performance reports to clients.<br> * Translate social media metrics into meaningful business insights and recommendations.<br> * Identify opportunities to increase engagement, reach, lead generation, and overall account performance.<br> * Proactively communicate campaign updates, challenges, and opportunities to clients.<br> * Manage client expectations, deadlines, and priorities effectively.<br> * Troubleshoot issues and coordinate with internal teams to resolve them quickly.<br> * Stay up to date with social media platforms, trends, content formats, algorithms, and best practices.<br> Requirements * 2+ years of experience in Social Media, Account Management, Digital Marketing, or a related role.<br> * Proven experience managing social media accounts for clients or brands.<br> * Strong understanding of Instagram, Facebook, TikTok, LinkedIn, and other relevant platforms.<br> * Good understanding of content strategy, social media growth, engagement, and audience development.<br> * Experience working with content calendars and social media management tools.<br> * Strong client-facing and communication skills.<br> * Excellent written and verbal English.<br> * Strong organizational and project management skills.<br> * Ability to manage multiple clients and priorities simultaneously.<br> * Strong attention to detail and follow-through.<br> * Comfortable working with performance data, analytics, and reporting.<br> * Ability to work independently in a fast-paced, performance-driven environment.<br> Nice to Have * Experience working in a digital marketing agency.<br> * Experience with lead generation or performance marketing.<br> * Familiarity with Meta Business Suite, TikTok Business, LinkedIn Campaign Manager, or similar platforms.<br> * Basic understanding of paid social advertising.<br> * Experience working with international clients.<br> * Experience with CRM, project management, or client reporting platforms.<br> What Success Looks Like * Clients receive consistent, high-quality social media execution.<br> * Content calendars and deliverables are delivered accurately and on time.<br> * Client communication is proactive, professional, and organized.<br> * Client satisfaction and retention remain high.<br> * Social media performance improves consistently based on data-driven recommendations.<br> * Internal teams have clear briefs, priorities, deadlines, and client feedback.<br> * You identify problems and opportunities before they become issues.<br> Key Skills Client Management | Social Media Strategy | Content Planning | Project Management | Communication | Reporting & Analytics | Problem Solving | Organization | Attention to Detail | Digital Marketing</span> </div>
<p>Manage a multidisciplinary team to achieve the SQDCPI objectives of the activity. Participate in the implementation of HK in its scope. Be responsible for the social stability of the scope in which it operates. Develop and coach its teams. Be the guarantor of safety and the management of incidents in its scope. Have a strong customer orientation in team and performance management. Ensure compliance with applicable rules and standards. Deploy and enforce internal regulations in coherence with the company's values. Be responsible for the performance level of its activity in operational and financial terms (SQDCPI) and respect for the budget in coherence with the company's quality policy. Be the guarantor of the implementation of the PDP. Guarantee the maintenance and effectiveness of management routines. Participate in internal, client or regulatory audits. Participate in the deployment of HK in its scope. Encourage ideas for improvement and innovation. Conduct annual performance reviews of its employees. Maintain a serene climate within its scope. Conduct recruitment interviews and ensure the integration, training, versatility/poly-competence and evaluation of its team.</p><p><strong>Desired Candidate Profile</strong></p><p>Autonomy and decision-making. Analytical, synthesis and structuring skills. Stress management and resilience. Rigor and precision. Persuasion skills. Ability to onboard. Interpersonal communication. Negotiation. Conflict management. Agility.</p>
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<span>About Us RemotePass is a leading global platform transforming the way businesses access and manage top talent.<br> Recognized as one of G2’s Top 100 Fastest Growing Software Products, we’re on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.<br> By streamlining global hiring, onboarding, payroll, and compliance, RemotePass empowers organizations to build high-performing remote teams.<br> Our platform is designed to improve the lives of millions of workers worldwide by providing them with unprecedented opportunities to connect with global employers and reach their full potential.<br> We are backed by world-class investors; Endeavor Catalyst, Khwarizmi Ventures, Oraseya Capital, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund and Plug & Play.<br> About the Role: This role is ideal for someone with 2-3+ years of experience in HR Operations, Employee Experience, or employee lifecycle management, who thrives in fast-paced, high-growth environments and enjoys solving operational and people-related challenges across multiple jurisdictions.<br> We’re looking for a proactive, detail-oriented professional with strong communication skills, a problem-solving mindset, and the ability to navigate employment operations with confidence.<br> You should be comfortable supporting existing employees, managing employee requests and documentation, coordinating contract-related changes, and communicating with employees and internal stakeholders across different countries and time zones.<br> Experience working with at least one GCC country is highly preferred.<br> The ability to read Arabic is required, while strong Arabic communication skills would be an advantage.<br> At RemotePass, no two days are the same.<br> We value ownership, adaptability, and people who genuinely care about delivering an exceptional employee experience while helping companies hire and manage talent globally.<br> If you enjoy working at the intersection of operations, compliance, and employee experience, and want to be part of a company shaping the future of global work, we’d love to hear from you.<br> Responsibilities: Employee Support & Lifecycle Management Act as a primary point of contact for existing employees, responding to day-to-day HR and employment-related queries through the ticketing system.<br> Support employees with requests related to their employment throughout the employee lifecycle.<br> Manage and coordinate expense-related requests, ensuring they are reviewed and processed accurately and in line with applicable policies.<br> Handle document requests, ensuring employees receive the required employment and HR documentation in a timely manner.<br> Coordinate and process contract amendments, working closely with relevant internal teams where required.<br> Support contract renewals, ensuring all required actions and documentation are completed within the appropriate timelines.<br> Escalate medium- and high-complexity issues to the appropriate internal teams (EX, Payroll, Legal, etc.<br>) when needed.<br> Maintain strong, professional communication with employees and ensure a smooth and positive employee experience.<br> Administration & Organization Manage open tickets, ensuring timely responses, accurate prioritization, and appropriate follow-up.<br> Keep employee records and documentation up to date across relevant HRIS and internal systems.<br> Ensure employee documentation is accurate, complete, and compliant with applicable local requirements.<br> Support the organization and maintenance of internal documentation and knowledge resources under the guidance of the EX Manager.<br> Process Support & Continuous Improvement Assist with day-to-day operational tasks and process execution to ensure smooth Employee Experience team workflows.<br> Identify recurring employee queries and operational trends and provide input on improving processes, policies, and documentation.<br> Support EX team projects and initiatives as needed.<br> Contribute to improving the overall employee experience by identifying opportunities to simplify and streamline processes.<br> Team Alignment & Growth Collaborate closely with the Employee Experience team on daily operations, employee requests, and team projects.<br> Maintain strong working relationships with cross-functional teams and external stakeholders.<br> Take ownership of assigned tasks and cases, ensuring timely resolution and effective follow-up.<br> Receive ongoing mentorship and training to grow in scope and responsibility.<br> 2-3+ years of experience in HR, HR Operations, Employee Experience, or employee lifecycle management.<br> Experience working with at least one GCC country is highly preferred.<br> Familiarity with employment operations, HR processes, and employee documentation in international contexts.<br> Ability to read Arabic is required; Arabic communication skills are a strong advantage.<br> Good understanding of employee lifecycle processes and HR administration.<br> Strong organizational and multitasking skills, with excellent attention to detail.<br> Excellent written and verbal communication skills in English.<br> Strong problem-solving skills and the ability to manage multiple employee requests simultaneously.<br> Proficiency in using HRIS, ticketing systems, and other HR/collaboration tools.<br> Comfortable working in a fast-paced, fully remote environment and across different time zones.<br> A proactive, service-oriented mindset with a genuine interest in people operations and employee experience.<br></span> </div>
<p>We are seeking a Customer Success Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent . You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French.</li><li>Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent system effectively.</li><li>Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met.</li><li>Monitor account health, usage, and engagement to identify opportunities for improvement and growth.</li><li>Provide chat support as part of daily operations, responding promptly and professionally to employee or customer inquiries.</li><li>Address client inquiries and coordinate with internal teams (technical, product, and sales) to resolve any issues promptly.</li><li>Maintain accurate and up-to-date account information in the CRM.</li><li>Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience.</li><li>Support renewal and retention efforts by maintaining strong, trust-based relationships with clients.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree or equivalent experience in Account Management, Customer Success, or a related field. 2 4 years of experience in account management or client relationship roles , preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in French & English (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.</p>
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<p>At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.<br>With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.<br>Do you want to work for a Top Employer with international career opportunities? This is for you!<br>Today, we are looking for a Manager <span>Corporate Affairs</span> Tunisia & Libya to join our team in Tunisia.<br>This role is based in Tunis.<br>Your ‘day to day:<br>Working together within a diverse and a multinational team, you will play an important role in developing and implementing our short and long term strategic <span>Corporate Affairs</span> objectives and business plans and you will be responsible for building and maintaining strong relationships with key external stakeholders.<br>More specifically you will:<br></p><br><br><ul><li>Develop and ensure the implementation of a PMI <span>Corporate Affairs</span>s strategy.</li><li>Monitor and analyze relevant legislative, economic, political and regulatory developments and advise on potential impact, threats and opportunities.</li><li>Advise and oversee compliance with rules, regulations, cultural and societal norm in to ensure those are respected during product and package innovation, promotion development, trade programs and market research.</li><li>Develop and implement internal and external communication programs as well as societal, cultural and corporate programs in collaboration with PMI Communications team.</li><li>Plan and organize events, conferences and community engagement initiatives.</li><li>Participate in the elaboration of the <span>Corporate Affairs</span> long range plan to provide an adequate framework for long-term growth.</li><li>Act as the primary point of contact for all <span>Corporate Affairs</span> inquiries and coordinate responses with different teams.<br></li></ul><p>Who we’re looking for:<br></p><br><br><ul><li>Graduate in Public Relations, Communications, Political Sciences, Business Administration or any related field.</li><li>Minimum 7 years of proven experience in <span>Corporate Affairs</span>, public relations, corporate communications or a related field.</li><li>Strong understanding of governmental affairs, political landscape and regulatory environments.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work collaboratively with cross-functional teams and senior leadership.</li><li>Strong project management and organizational skills.</li><li>Passion for making a positive impact.<br></li></ul><p>Key things to know before you apply.<br></p><br><br><ul><li>Your CV should be submitted in English.<br></li></ul><p>FIND A NEW PATH<br>Philip Morris International offers you a new perspective in Tunisia. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world.<br>Philip Morris International: Delivering a Smoke-Free Future<br>Philip Morris International (PMI) is a leading international tobacco company working to deliver a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. The company’s current product portfolio primarily consists of cigarettes and smoke-free products. Since 2008, PMI has invested more than USD 10.5 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. This includes the building of world-class scientific assessment capabilities, notably in the areas of pre-clinical systems toxicology, clinical and behavioral research, as well as post-market studies. In November 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the companies’ IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS Platform 1 devices and consumables and Swedish Match’s General snus as Modified Risk Tobacco Products. As of September 30, 2023, PMI's smoke-free products were available for sale in 82 markets, and PMI estimates that approximately 19.7 million adults around the world had already switched to IQOS and stopped smoking. Smoke-free products accounted for approximately 36.2% of PMI’s total third-quarter 2023 net revenues. With a strong foundation and significant expertise in life sciences, PMI announced in February 2021 its ambition to expand into wellness and healthcare areas and, through its Vectura Fertin Pharma business, aims to enhance life through the delivery of seamless health experiences. For more information, please visit www.pmi.com and www.pmiscience.com.<br>"PMI is an Equal Opportunity Employer”</p><br><br><br> </div>
<p>Manages and supervises the Logistics Network Purchasing and Management org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth Functional accountability for Logistics Network Purchasing and Management on country level</p><p><strong>Desired Candidate Profile</strong></p><p>Education Level : University degree Experience : Min 5 years in VCM Communication Social & intercultural sensitivity Change management Target & result orientation Motivation & resilience Self-organization Conflict management Teamwork</p>
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<br>Job Description<br><br><p><strong>Mission</strong></p><br><p><strong>Key missions of the position: </strong></p><br><ul><li>Manage end-to-end order fulfillment, contract review, customer communication, and execution support for Railway, Metro, Private Rail, and Friction customers, ensuring on-time delivery, customer satisfaction, and business targets.</li></ul><p><strong>Responsibilities</strong></p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><strong>Order Management:</strong><ul><li>Manage end-to-end order lifecycle including contract review, order booking, customer acknowledgements, and contract amendments.</li><li>Ensure order accuracy and compliance with commercial, contractual, and business requirements.</li></ul></li></ul><ul><li><strong>Execution Management</strong><ul><li>Coordinate with Sales, Engineering, Operations, Quality, Sourcing, and Finance teams to ensure seamless order execution and on-time delivery.</li><li>Monitor backlog, inspections, dispatches, and revenue realization while proactively resolving execution bottlenecks.</li></ul></li><li><strong>Customer / Key account manager Coordination:</strong><ul><li>Act as the primary point of contact for customers/Key account managers regarding order status, delivery commitments, and operational queries.</li><li>Drive customer satisfaction through proactive communication, timely issue resolution, and effective escalation management.</li></ul></li><li><strong>System & Reporting:</strong><ul><li>Maintain accurate records and provide regular MIS, backlog, delivery, and performance reports.and customer feedback.</li></ul></li><li><strong>Process Improvement:</strong><ul><li>Identify and suggest improvements in the order management process.</li><li>Drive digitalization, automation, and continuous improvement initiatives to enhance operational efficiency and visibility.</li></ul></li></ul><p>People Management: <strong>NO</strong></p><br><p>Budget Management: <strong>NO</strong></p><br><p><strong>Required Candidate Profile</strong></p><br><p><strong>Education/Training :</strong> Bachelor’s degree in Engineering (Any Field)</p><br><p><strong>Professional Experience</strong></p><br><ul><li>10-12 years of experience in customer service/Care or Order Management or order execution, preferably in railway or industrial sectors.</li><li>Strong understanding of supply chain and customer service operations.</li><li>Proficiency in ERP systems (SAP, Oracle, etc.) and MS Office.</li><li>Proven experience in cross-functional coordination, process improvement, reporting, and customer-focused operations.</li><li>Proficiency in MS Office; knowledge of digital dashboard and digitalization initiatives is an added advantage.</li></ul><p><strong>Key Competences (Transversal/Professional)</strong></p><br><p><strong>Competence & Level</strong></p><br><p>Technical Understanding : 4</p><br><p>Negotiation & Coordination : 4</p><br><p>Meticulous and Process Oriented : 4</p><br><p>Problem Solving & decision-making skills : 3</p><br><p>Customer Centricity : 4</p><br><p><strong>Languages :</strong></p><br><p>English (Mandatory)</p><br><p>Tamil & Hindi (Added advantage)</p><br><br>Additional Information<br><br><p><strong>What could you accomplish in a place that puts People First?</strong></p><br><p>At Wabtec, it’s not just about a job - it’s about the impact you make. When our people come together, we’re Expanding the Possible by continuously improving what we do and how we do it - for our clients and each other.</p><br><p>If you’re ready to revolutionize how the world moves for future generations, Wabtec is the place for you.<br> </p><br><p><strong>Who are we?</strong></p><br><p>Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services for the freight and transit rail sectors. Drawing on more than 150 years of experience, we are leading the way in safety, efficiency, reliability, innovation, and productivity. Whether it’s freight, transit, ports, logistics, mining, industrial, or marine, our expertise, technologies, and people together – are accelerating the future of transportation. With roots that date back to George Westinghouse, Thomas Edison, and Louis Faiveley, Wabtec has always built technologies and implemented solutions for a variety of sectors that are critical to meeting the needs of customers and governments alike.</p><br><p>Our global team of about 30,000 employees worldwide delivers performance that moves the world forward. We’re lifelong learners, obsessed with better. Learn more at www.WabtecCorp.com.</p><br><p><strong>Culture powers us and the possibilities.</strong></p><br><p>We believe the best ideas come from a mix of experiences and backgrounds. At Wabtec, we strive every day to create a place where everyone belongs. We’re building a culture where leadership, inclusion and your unique perspective fuel progress.</p><br><p><br>We’re proud to be an Equal Opportunity Employer. We welcome talent of all backgrounds, experiences, and identities, including race, gender, age, disability, veteran status and more.</p><br><p>Need accommodation? Just let us know - we’ve got you.</p><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>You are responsible for the factory's operation, ensuring the delivery of high-quality products according to the company's requirements, customer commitments, local regulations, and the group's operational standards.</p><br><br><p>You manage the overall site operations, including production, packaging, storage, warehousing, shipping, maintenance coordination, quality, HSSE, human resources management, cost control, and continuous improvement.</p><br><br><p>As part of the Joint Venture and considering the operational control exercised by one of the JV entities, you must also ensure compliance with applicable governance requirements, power delegation, reporting obligations, confidentiality principles, and the separation of legal entities specific to the joint venture.</p><br><br> <br> <br> Required profile : <ul><li>Significant experience in industrial site management.</li><li>Experience in an oil packaging plant, energy, chemical, consumer goods manufacturing, or a similar industrial environment is highly desired.</li><li>Strong experience in HSSE leadership, operational excellence, quality management, maintenance coordination, and human resources management.</li><li>Experience in a multinational, matrix, or joint venture environment would be an asset.</li><li>Experience in audits, Management of Change, incident investigations, risk management, and continuous improvement programs.</li><li>Proven ability to lead operational teams, manage subcontractors, and coordinate with multiple support functions.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>Reporting to General Management, you will define and implement the company's export strategy across several strategic geographical areas: Europe, Middle East, Africa, and North America.<br>You will be responsible for international commercial performance, the development of strategic partnerships, and achieving revenue and profitability targets.</p><br><br><p><br><u>Strategic and Commercial Development</u></p><br><br><ul><li>Define and deploy the company's overall export strategy.</li><li>Identify and develop new international markets with high potential.</li><li>Define commercial objectives by geographical area and ensure they are met.</li><li>Lead prospecting and international sales development actions.</li><li>Oversee responses to strategic tenders.</li><li>Conduct commercial negotiations with key clients and partners.</li></ul><p><u>International Market Management</u></p><br><br><ul><li>Adapt commercial strategies to the cultural, regulatory, and economic specificities of each market.</li><li>Develop and maintain lasting relationships with key accounts, distributors, and international partners.</li><li>Represent the company at international trade shows, fairs, and events.</li></ul><p><u>Operational and Financial Management</u></p><br><br><ul><li>Monitor commercial performance, margins, and profitability by market.</li><li>Develop and manage export budgets.</li><li>Analyze performance indicators and implement necessary corrective actions.</li><li>Ensure coordination with Production, Supply Chain, Marketing, Finance, and Support departments.</li></ul><p><u>Compliance and Risk Management</u></p><br><br><ul><li>Ensure compliance with international, customs, and commercial regulations.</li><li>Oversee logistics operations related to export.</li><li>Identify and anticipate commercial, financial, geopolitical, and regulatory risks.</li><li>Implement risk mitigation plans and ensure business continuity.</li></ul><p><u>Team Management</u></p><br><br><ul><li>Lead and develop international export teams.</li><li>Manage area managers.</li><li>Participate in recruitment, evaluation, and skills development of employees.</li><li>Develop a culture of performance, commercial excellence, and intercultural understanding.</li></ul> <br> <br> Required profile : <ul><li>Degree level Bac+4/5 or higher, ideally from a Business School or Engineering School.</li><li>Professional experience of at least 15 years in international business development, including a minimum of 10 years in Export Director roles in the agri-food or FMCG sectors.</li><li>Solid expertise in the development and management of multi-zone export markets (Europe, Middle East, North America, and Africa).</li><li>Excellent command of international negotiation techniques, international trade, customs regulations, Incoterms, and standards applicable to export markets.</li><li>Proven experience in managing multicultural teams and managers.</li><li>Strong analytical skills, results-oriented, and ability to manage commercial and financial performance.</li><li>Assertive leadership, strategic vision, excellent interpersonal skills, and ability to thrive in a complex international environment.</li><li>Perfect command of French, Arabic, and English. Knowledge of another language is a plus.</li><li>Availability for frequent international travel.</li></ul> <br><br> </div>