Programming in Tunisia
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<p><br></p><p>Job Description - Controls deployment of LEONI and customer quality strategies and drives quality actions - Leads regular internal and external follow-up meetings and conducts regular customer and plant visits - Ensures that actions are compliant with customer specific requirements (CSR) - Manages customer interface for all quality matters - Takes actions in close consultation with management to ensure customer satisfaction - Follows up rework for customers (customer responsibility) - Supports during pre-production and production - Supports internal and customer audits - Provides support for Q improvements - Is responsible to determine and to negotiate LEONI liability in case of quality complaints (o-km, warranty) - Supports in the determination and negotiation of LEONI's liability in the event of technical complaints (o-km, warranty) - Supports by evaluating and negotiating project-specific requirements with customer - Supports the evaluation of 1st tier Q-Contracts with customer and 1st tier suppliers</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education Level : University Degree</li><li>Language: Fluent German, English & French</li><li>Experience : Experience in quality or manufacturing is a plus</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>
<p>Controls deployment of LEONI and customer quality strategies and drives quality actions - Leads regular internal and external follow-up meetings and conducts regular customer and plant visits - Ensures that actions are compliant with customer specific requirements (CSR) - Manages customer interface for all quality matters - Takes actions in close consultation with management to ensure customer satisfaction - Follows up rework for customers (customer responsibility) - Supports during pre-production and production - Supports internal and customer audits - Provides support for Q improvements - Is responsible to determine and to negotiate LEONI liability in case of quality complaints (o-km, warranty) - Supports in the determination and negotiation of LEONI's liability in the event of technical complaints (o-km, warranty) - Supports by evaluating and negotiating project-specific requirements with customer - Supports the evaluation of 1st tier Q-Contracts with customer and 1st tier suppliers</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree</li><li>Fluent German, English & French</li><li>Experience in quality or manufacturing is a plus</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>
<p>Controls deployment of LEONI and customer quality strategies and drives quality actions. Leads regular internal and external follow-up meetings and conducts regular customer and plant visits. Ensures that actions are compliant with customer specific requirements (CSR). Manages customer interface for all quality matters. Takes actions in close consultation with management to ensure customer satisfaction. Follows up rework for customers (customer responsibility). Supports during pre-production and production. Supports internal and customer audits. Provides support for Q improvements. Is responsible to determine and to negotiate LEONI liability in case of quality complaints (o-km, warranty). Supports in the determination and negotiation of LEONI's liability in the event of technical complaints (o-km, warranty). Supports by evaluating and negotiating project-specific requirements with customer. Supports the evaluation of 1st tier Q-Contracts with customer and 1st tier suppliers.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent German, English & French</li><li>Experience in quality or manufacturing is a plus</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>
<p>The Digital Application Support Manager will be responsible for:</p><ul><li>Managing the application support for digital solutions (processes, tools, support levels N1/N2/N3, prioritization and escalation).</li><li>Ensuring compliance with SLAs, service quality, business continuity, and user satisfaction (KPIs, reporting, action plans).</li><li>Managing major incidents, coordinating stakeholders (Digital teams, third parties, editors/integrators), and ensuring communication.</li><li>Administering and optimizing application run: supervision, maintenance, access/rights, documentation, knowledge base, change management.</li><li>Contributing to continuous improvement: analysis of recurring problems, automation (self-service), user training, evolution recommendations.</li></ul>
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<p>Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. <b>#LI-RB1 #LI-HYBRIDE</b></p><br><p><b><u>About the team:</u></b></p><br><p><span>The Exchange Trading Line Handler team</span> , responsible for the development and enhancement of Feed handlers connected to the financial exchanges across the globe (more than 60 different exchanges).<br>The teamwork spans the full lifecycle of the product, from implementing new features and performance improvements to resolving production and internal bugs to ensure system reliability. </p><br><p>Beyond the deliverables, the team plays a key cross-functional role, providing technical support and guidance to development teams across multiple sites, including Paris, Tunis and India.</p><br><p>The team members are a collaborative and internationally minded team, working at the heart of a critical financial infrastructure.</p><br><p><b><u>What you will be doing:</u></b></p><br><ul><li><p>Designing and implementing new features and enhancements to the Exchange Feed Handlers.</p><br></li><li><p>Investigating, debugging, and analyzing production bugs to ensure system stability and client satisfaction</p><br></li><li><p>Ensure proper product quality, by providing adequate unit tests</p><br></li><li><p>Programming with advanced C/C++ (real time, design pattern, templates, Multi-threaded applications)</p><br></li><li><p>Follow systematically our development process</p><br></li><li><p>Guiding and mentoring development team members across worldwide locations</p><br></li><li><p>Supporting production teams and clients by providing technical recommendations and clear explanations</p><br></li></ul><p><b><u>What you bring:</u></b></p><br><ul><li><p>Excellent debugging, analysis and code development skills</p><br></li><li><p>Good coding and documentation practices</p><br></li><li><p>Team player with good communication skills</p><br></li><li><p>Capacity of learning and using new technologies</p><br></li><li><p>Previous experience with Source Control</p><br></li></ul><p><b><u>What we offer you:</u></b></p><br><ul><li><p>An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation….</p><br></li><li><p>Attractive range of benefits including private medical cover, dental cover, and travel insurance.</p><br></li><li><p>Continuous development through our diversified training across core financial, sales and FIS solutions.</p><br></li><li><p>A modern, international work environment and a dedicated and motivated, supportive team.</p><br></li><li><p>A broad range of professional development possibilities, resources and opportunities</p><br></li><li><p>Work in motivated Development team using new technologies with IA</p><br></li></ul><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>
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<p>A<span>re you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. <b>#LI-RB1 #LI-HYBRIDE</b></span></p><br><p><b><u>About the team:</u></b></p><br><p>The Exchange Feed Handler team, responsible for the development and enhancement of Feed handlers connected to the financial exchanges across the globe (more than 60 different exchanges).<br>The teamwork spans the full lifecycle of the product, from implementing new features and performance improvements to resolving production and internal bugs to ensure system reliability. </p><br><p>Beyond the deliverables, the team plays a key cross-functional role, providing technical support and guidance to development teams across multiple sites, including Paris, Tunis and India.</p><br><p>The team members are a collaborative and internationally minded team, working at the heart of a critical financial infrastructure.</p><br><p><b><u>What you will be doing:</u></b></p><br><ul><li><p>Designing and implementing new features and enhancements to the Exchange Feed Handlers.</p><br></li><li><p>Investigating, debugging, and analyzing production bugs to ensure system stability and client satisfaction</p><br></li><li><p>Ensure proper product quality, by providing adequate unit tests</p><br></li><li><p>Programming with advanced C/C++ (real time, design pattern, templates, Multi-threaded applications)</p><br></li><li><p>Follow systematically our development process</p><br></li><li><p>Guiding and mentoring development team members across worldwide locations</p><br></li><li><p>Supporting production teams and clients by providing technical recommendations and clear explanations</p><br></li></ul><p><b><u>What you bring:</u></b></p><br><ul><li><p>Excellent debugging, analysis and code development skills</p><br></li><li><p>Good coding and documentation practices</p><br></li><li><p>Team player with good communication skills</p><br></li><li><p>Capacity of learning and using new technologies</p><br></li><li><p>Previous experience with Source Control</p><br></li></ul><p><b><u>What we offer you:</u></b></p><br><ul><li><p>An attractive salary package and other bonuses as performance bonus, meals vouchers, transportation….</p><br></li><li><p>Attractive range of benefits including private medical cover, dental cover, and travel insurance.</p><br></li><li><p>Continuous development through our diversified training across core financial, sales and FIS solutions.</p><br></li><li><p>A modern, international work environment and a dedicated and motivated, supportive team.</p><br></li><li><p>A broad range of professional development possibilities, resources and opportunities</p><br></li><li><p>Work in motivated Development team using new technologies with IA</p><br></li></ul><p><b>Privacy Statement</b></p><br><p>FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.</p><br><p><b>Sourcing Model</b></p><br><p>Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.</p><br><p>#pridepass</p><br> </div>
<p>TERMES DE R F RENCE : Recrutement d un(e) Assistant(e) de projet 1. Contexte Dans le cadre de la mise en uvre des activit s d un projet financ par le Programme des Nations Unies pour l'Environnement ( UNEP ) et ex cut par l' ICU (Istituto per la Cooperazione Universitaria) , il est pr vu de recruter un(e) Assistant(e) de projet. L'Assistant(e) aura pour mission d'appuyer l' quipe projet dans la gestion quotidienne, le suivi administratif, organisationnel et logistique des activit s, ainsi que dans la coordination avec les partenaires institutionnels et techniques. 2. Lieu d affectation • 5 jours par semaine : Bureau d ICU Tunisie Tunis. 3. Dur e de la mission Contrat dur e d termin e, conform ment la l gislation nationale. Dur e : 12 mois. 4. Responsabilit s Sous la supervision du/de la Chef de Projet DESAIN et du Chef de Mission d'ICU Tunisie, l'Assistant(e) de projet sera charg (e) de : • Assurer le suivi administratif, logistique et op rationnel quotidien des activit s du projet DESAIN. • Organiser les r unions, ateliers de travail, s minaires, formations et d placements de l' quipe sur le terrain. • R diger les comptes-rendus, proc s-verbaux de r union, rapports d'activit s p riodiques et synth ses de suivi. • Assurer la gestion, le classement et l'archivage syst matique de la documentation du projet (documents contractuels, livrables, correspondances, justificatifs). • Supporter la pr paration et le suivi des dossiers de paiement, des contrats de prestations ou achat, des rapports narratifs et financiers relatifs au projet. • Assurer la liaison administrative courante avec les partenaires du projet, notamment des repr sentants locaux du secteur public et priv . • Effectuer des visites de terrain pour faire le suivi des activit s de projet ou pour r cup rer de la documentation ou des informations importantes pour le bon d roulement du projet. • Contribuer l' laboration et la diffusion des supports de communication interne et externe du projet DESAIN. 5. Profil recherch Formation • Dipl me universitaire (Licence ou Master) en gestion/management, administration des affaires, d veloppement durable, sciences environnementales, g nie nerg tique ou discipline similaire. Exp rience professionnelle • Exp rience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de d veloppement. • N cessaire une exp rience av r e dans au moins un des domaines suivants (l exp rience dans deux ou trois domaines repr sentera un atout important) : • Appui op rationnel et/ou logistique aux projets de coop ration internationale d'ONG ; • Suivi administratif et financier de projets d'environnement, d' nergie ou de d veloppement durable ; • Organisation d' v nements multi-acteurs et gestion de relations partenaires. • N cessaire une exp rience pr alable sur des projets financ s par des bailleurs internationaux (UN, UE, agences bilat rales ou autres). Justificatifs requis • Deux coordonn es de personnes de r f rence (sup rieur hi rarchique ou responsable de projet) pouvant tre contact es pour v rification. 6. Comp tences requises • Bonne connaissance des proc dures de gestion administrative et logistique des projets de coop ration au d veloppement. • Excellente ma trise du fran ais et de l anglais (parl et crit). • Ma trise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour r unions). • Tr s bonnes capacit s r dactionnelles, de synth se et de gestion documentaire. • Sens lev de l organisation, de la rigueur, autonomie et esprit d quipe. • Aptitude g rer la priorit des t ches et respecter des ch ances serr es. 7. Crit res de s lection Les candidatures seront valu es sur la base des crit res suivants : Crit res - Points Exp rience professionnelle g n rale (nombre d ann es) : 2 ans : 5 points, 3 ans : 10 pts, 4 ans : 15 pts Points: 15 pts Exp rience professionnelle pertinente : Appui/gestion de projets de coop ration internationale, ONG, projets environnementaux/ nergie Points: 45 pts Ma trise linguistique et des outils bureautiques : Fran ais/Anglais et ma trise d'Excel/Word/PowerPoint Points: 10 pts Entretien et motivation : Entretien technique (Connaissances des proc dures de gestion de projet, suivi administratif/logistique, r daction) : 20 pts Motivation et aptitudes personnelles : 10 pts Points: 30 pts Total: 100 pts How to apply 8. Dossier de candidature Les candidats devront soumettre : • Un curriculum vitae d taill ; • Les coordonn es d au moins deux personnes de r f rence ; • Une lettre de motivation. 9. Date limite de candidature Les candidatures doivent tre envoy es au plus tard le 31 ao t 2026 l adresse suivante : EMAIL_ADDRESS , en indiquant dans l objet du courriel : DESAIN Candidature au poste d Assistant(e) de projet .</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Formation</strong>: Diplôme universitaire (Licence ou Master) en gestion/management, administration des affaires, développement durable, sciences environnementales, génie énergétique ou discipline similaire.</li><li><strong>Expérience professionnelle</strong>: Expérience professionnelle comprise entre 2 et 4 ans dans le soutien administratif ou la gestion de projets de développement.</li><li><strong>Expérience spécifique</strong>: Expérience avérée dans au moins un des domaines suivants (l'expérience dans deux ou trois domaines représentera un atout important) :<ul><li>Appui opérationnel et/ou logistique aux projets de coopération internationale d'ONG ;</li><li>Suivi administratif et financier de projets d'environnement, d'énergie ou de développement durable ;</li><li>Organisation d'événements multi-acteurs et gestion de relations partenaires.</li></ul></li><li><strong>Financement de projets</strong>: Expérience préalable sur des projets financés par des bailleurs internationaux (UN, UE, agences bilatérales ou autres).</li><li><strong>Justificatifs requis</strong>: Deux coordonnées de personnes de référence (supérieur hiérarchique ou responsable de projet) pouvant être contactées pour vérification.</li><li><strong>Compétences requises</strong>:<ul><li>Bonne connaissance des procédures de gestion administrative et logistique des projets de coopération au développement.</li><li>Excellente maîtrise du français et de l'anglais (parlé et écrit).</li><li>Maîtrise parfaite du Pack Office (Word, Excel, PowerPoint) et des outils de travail collaboratif en ligne (Calendrier, Drive, outils pour réunions).</li><li>Très bonnes capacités rédactionnelles, de synthèse et de gestion documentaire.</li><li>Sens élevé de l'organisation, de la rigueur, autonomie et esprit d'équipe.</li><li>Aptitude à gérer la priorité des tâches et respecter des échéances serrées.</li></ul></li></ul>
<p>1. Operational and Performance Management</p><p>Monitor the SQCD KPIs of the area and update the central PDCA with the Activity Manager.</p><p>Ensure the smooth execution of production and adherence to the schedule and priorities.</p><p>Guarantee the application of production and quality standards (startup sheets, N1 maintenance, weighing, etc.).</p><p>Ensure conformity through traceable quality audits and contribute to the 5S+1 initiative.</p><p>Participate in management routines and continuous improvement projects.</p><p>2. Coordination and Interface</p><p>Ensure coordination with support services (quality, methods, maintenance, logistics, etc.).</p><p>Collaborate with HPT island facilitators and quality agents to optimize versatility.</p><p>Ensure formal handover between teams (shift change).</p><p>3. Proximity Management Support</p><p>Supervise and coach operators on a daily basis.</p><p>Participate in team meetings and lead collective sessions.</p><p>Provide support for problem-solving.</p><p>Gather improvement suggestions from the team.</p><p>4. Skills Development and HR Management</p><p>Contribute to the development of team versatility and technical skills.</p><p>Participate in recruitment interviews and operator evaluations with the Activity Manager.</p><p>Ensure compliance with internal regulations, especially during onboarding.</p><p>Maintain a serene and motivating work environment.</p><p>Lead team meetings.</p><p><strong>Desired Candidate Profile</strong></p><p>Communication</p><p>Conflict Management</p><p>Risk Management and Analysis</p><p>Management / Leadership, supervision and team coaching</p><p>Decision Making</p>
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<b>Position:</b>Technical Solutions Architect<br><b>Job Description:</b><p>Innovation happens when the right people, ideas, and technology come together. At Arrow, our Sales teams connect customers with the expertise, solutions, and global capabilities they need to move faster, solve complex challenges, and stay ahead of what's next.</p><br><br><p>Working across functions and technologies, you'll build lasting partnerships, deliver value beyond products, and help customers transform ideas into real-world solutions while growing your own career in a global technology organization.</p><br><br><p><b>Role Overview</b></p><br><br><p>Arrow is seeking a Technical Solutions Architect II to provide technical leadership, solution architecture expertise, and business guidance to our channel partner community across North America. This role is primarily focused on Juniper Networks solutions, with secondary responsibility for HPE Aruba Networking technologies.<br></p><br><br><p>The Technical Solutions Architect II is responsible for enabling partners, driving technical sales engagement, and architecting innovative networking solutions that accelerate pipeline growth and opportunity closure. The successful candidate will serve as a trusted advisor to channel partners, Arrow sales teams, and supplier organizations by delivering technical consultation, solution design, demonstrations, and competitive positioning across enterprise networking environments.</p><br><br><p>This position requires a strong background in enterprise networking, including campus, branch, wireless, data center, security, automation, and network management solutions.</p><br><br><p><b>What You'll Be Doing</b></p><br><br><ul><li>Provide technical enablement and architectural guidance to channel partners and Arrow sales teams in the development of integrated networking solutions centered on Juniper Networks and Aruba technologies.</li><li>Assist channel partners in demand generation activities including workshops, assessments, technical events, webinars, demonstrations, and proof-of-concept engagements that generate qualified opportunities and expand pipeline.</li><li>Qualify networking opportunities by understanding customer business objectives, technical requirements, competitive landscape, budget considerations, and decision-making processes.</li><li>Lead technical sales engagements focused on discovery, architecture design, demonstrations, solution validation, and technical strategy to accelerate opportunity progression and closure.</li><li>Design and recommend enterprise networking solutions spanning wired access, wireless infrastructure, routing, switching, SD-WAN, network automation, cloud-managed networking, network security, and AI-driven operations.</li><li>Demonstrate technical leadership and subject matter expertise on Juniper Networks solutions, including Mist AI, Campus and Branch networking, Data Center networking, SD-WAN, and related technologies.</li><li>Support Aruba networking opportunities involving Aruba Central, campus switching, wireless infrastructure, edge networking, and network management solutions.</li><li>Deliver compelling technical presentations and workshops to partner sales teams, engineers, architects, and end-customer stakeholders.</li><li>Provide competitive positioning and market differentiation guidance against competing networking vendors and architectures.</li><li>Serve as a trusted technical advisor to channel partners and internal Arrow teams while helping align technical solutions to business outcomes.</li><li>Collaborate closely with supplier teams, Arrow sales organizations, partner account managers, and engineering resources to drive strategic initiatives and revenue objectives.</li><li>Maintain awareness of emerging networking technologies, market trends, supplier roadmaps, and industry best practices.</li></ul><br><p><b>What We Are Looking For</b></p><br><br><ul><li>Strong understanding of enterprise networking architectures and best practices.</li><li>Advanced knowledge of routing, switching, wireless networking, and network security technologies.</li><li>Experience designing and positioning networking solutions in customer-facing environments.</li><li>Excellent presentation, communication, and relationship-building skills.</li><li>Strong business acumen and ability to align technical solutions with customer outcomes.</li><li>Ability to influence technical and business decision makers.</li><li>Strong organizational skills and ability to manage multiple priorities simultaneously.</li><li>Results-oriented mindset with the ability to work effectively across cross-functional organizations.</li><li>Technical leadership and mentoring capabilities.</li><li>Self-motivated, adaptable, customer-focused, and capable of thriving in a fast-paced environment.</li></ul><br><p><b>Education/Experience</b></p><br><br><ul><li> 7-10+ years of experience in networking architecture, sales engineering, solutions architecture, or related technical consulting roles.</li><li>Strong experience with enterprise networking technologies including routing, switching, wireless networking, network security, automation, and cloud-managed infrastructure.</li><li>Hands-on experience with Juniper Networks solutions.</li><li>Experience with HPE Aruba Networking solutions highly desired.</li><li>Experience with network automation, orchestration, and infrastructure-as-code methodologies preferred.</li><li>Ability to effectively present technical concepts to audiences ranging from engineers to executive leadership.</li><li>Industry certifications such as JNCIP, JNCIS, JNCIA, Aruba Certified Professional (ACP), Aruba Certified Design Expert (ACDX), CCNP, or equivalent preferred.</li><li>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent experience.</li></ul><br><p><b>Work Arrangement</b></p><br><br><p><span>Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership. </span></p><br><br><p><b>What’s In It For You</b></p><br><br><p>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.</p><br><br><ul><li><span>Medical, Dental, Vision Insurance </span></li><li><span>401k, With Matching Contributions </span></li></ul><ul><li><span>Short-Term/Long-Term Disability Insurance </span></li></ul><ul><li><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options </span></li></ul><ul><li><span>Paid Time Off (including sick, holiday, vacation, etc.) </span></li></ul><ul><li><span>Tuition Reimbursement </span></li></ul><ul><li><span>Growth Opportunities </span></li></ul><ul><li><span>And more! </span></li></ul><br><p><b>About Arrow</b></p><br><br><p>We believe new technologies have the power to make life not only different, but better.</p><br><br><p>At Arrow, we're helping make that future possible. We enable customers and suppliers to design and distribute technology around the world, connecting people, ideas, and innovation to solve real-world challenges.</p><br><br><p>Guided by our purpose of making the benefits of technology accessible to all, we provide expertise, solutions, and connections that help shape what's next. </p><br><br><p>As a global technology solutions provider, Arrow offers opportunities to learn, collaborate, and build a meaningful career while making an impact around the world.</p><br><br><p><b>Life at Arrow</b></p><br><br><p>At Arrow, we believe innovation starts with people. We create an environment where collaboration, curiosity, and continuous learning help our employees grow and make a meaningful impact every day.</p><br><br><p>From your first day, you'll have opportunities to build new skills, work alongside talented teams around the world, and contribute to technology that helps shape a better future. Because when our people grow, innovation moves forward</p><br><br><br><b>Annual Hiring Range/Hourly Rate:</b><p>$126,300.00 - $200,000.00 OTE</p><br><br><p>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.</p><br><br><p>#LI-EK1</p><br><br><b>Location:</b>US-GA-Georgia (Remote Employees)<br><br>Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br> </div>
<p>Participates in all Project meetings, co-ordinates and drives the plant/country related allocated tasks (GW20 to GW70) - Represents the interests of the Plant/country (be the voice), balances this with the interests of the Project and communicates relevant information to relevant stakeholders from Plant/Country - Sets up the Launch team with regular team meetings in Plant/Country and ensure sufficient resource planning for the team - Reports the status of the Work packages and deliverables to Project Manager using the project management software and prepares required documentation for milestone, gate reviews and project reports - Raises and follows up on the release of PAMs including tracking of the available, needed and spent Capex - Tracks and updates the Equipment planning together with the responsible team members in the Launch Team - Plans and co-ordinates all activities required for the samples (A, B,C and D) - Prepares an operational concept based on department concepts - Leads the creation of the Detailed ramp up plan by considering the requirements from the Customer and the inputs from all the Project team members - Plans and co-ordinates the REMAIL_ADDRESS, reports on the findings and drives the implementation of corrective actions on time - Monitors & reports on the Rampup and KPIs (plant related P&L lines, e.g. variable and fixed costs in the plant, quality performance, delivery performance) and drives the implementation of corrective actions - Identifies risks and opportunities, defines and carries out measures to manage those in direct project environment. - Collects and share the Lessons Learned with the Launch team and have reviews on a continuous basis - Leads delegated project related responsibilities for activities prior to GW20 and after GW70 - Supports the central team in defining the new/update to the standard.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree</li><li>Min 3 years in a relevant field</li><li>Frensh and English</li><li>Project Coordination</li><li>Wiring Systems</li><li>Financial Reporting</li><li>Communications Management</li><li>Crisis Management</li><li>Project Management Tools</li><li>Relationship Management</li><li>Project Issues Management</li><li>Cost optimization</li><li>Change Management</li><li>Planning</li><li>Escalation Procedures</li><li>Meeting Management</li><li>Presentation Skills</li><li>Project Management</li><li>Problem Solving Techniques</li><li>Confidentiality</li><li>Problem Solving Techniques</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the recruitment and onboarding processes. Contribute to employee training and development. Ensure the monitoring of personnel administration and payroll. Participate in employee relations management and engagement initiatives. Prepare and monitor HR reports and indicators. Assist the T&C Manager in the daily management of HR activities. Ensure compliance with the Group's HR policies and procedures.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's/Master's degree in Human Resources, Management, or a related field. Strong knowledge of HR processes and labor law. Excellent communication and organizational skills. Active listening skills, team spirit, and a service-oriented approach. Fluency in French and English. Ability to work in a fast-paced environment and manage multiple priorities.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Main responsibilities:</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze and study IT needs based on customer requirements.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide SAP maintenance (evolutionary and corrective).</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide user support, as well as training and advice.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write functional specifications and recommend technical solutions.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Configure SAP applications according to business needs.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform integration tests and ensure the absence of regressions.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting users in formalizing and expressing their needs.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding business processes through code analysis.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job requirements</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile:</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a university degree in Finance, Accounting, Management Information Systems,…</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced level in French (B2 - C1)</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Professional level in English</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5-7 years of experience in a similar position</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SAP FICO knowledge and certifications (FI & CO modules).</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of accounting, corporate finance and management control.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operational knowledge of ABAP and SQL.</font></font></p><p><br></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to configure SAP and write user manuals.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about IT, with a degree in Computer Science, or at least 2 years of experience in user support or a contact center. Whether you're a recent graduate or considering a career change, you speak fluent French and English. You're flexible with your hours and/or looking for a hybrid role.</font></font></p>
<h2 class="h5">Job description</h2>
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<span><strong>Job Title: </strong>Goldstar Processing Support Agent - North America (Evening Shift)</span><br><span><strong>Location</strong>: Tunis, Tunisia</span><br><span><strong>Reporting to: </strong>Contact Centre Supervisor</span><br><p><span><strong>Overview of Role:</strong></span><br><span>The Order Processing Support Agent is responsible for managing the entire order processing cycle, from order entry stage to releasing orders to production. This role ensures that all orders are accurately entered into the system, verified for correctness, and released to the production team in a timely manner.</span></p><br><p><span><strong>Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth.</strong></span></p><br><br><p><span><strong><u>Primary responsibilities</u></strong></span><br> </p><br><ul><li><span>Accurately enter customer orders into GOPA(Goldstar Order Processing Application) and upload relevant documentation/files linked to the order.</span></li><li><span>Review order details for completeness and correctness, including quantities, pricing, stock availability, art and delivery dates, etc.</span></li><li><span>Ensure artwork is processed accurately and in a timely manner before sending to the customer for approval (if required)</span></li><li><span>Confirm artwork and order details with customers, addressing any discrepancies or queries promptly.</span></li><li><span>Monitor the status of orders throughout the dashboard, ensuring timely updates and communications with the customer. Calling the customer by phone may be required if no responses are received via email.</span></li><li><span>Address and resolve any order-related issues or delays, escalating to your order processing supervisor as necessary.</span></li><li><span>Ensure all information has been checked to a high level of detail before updating correct ship date and releasing to production.</span></li><li><span>Ensure all necessary production requirements and production instructions, are complete and clear, to avoid orders being placed on clarify.</span></li><li><span>Provide timely and accurate updates to customers regarding order status, changes, or delays. (eg supply eligible/stock issues, clarifies, production problems, etc)</span></li><li><span>Proactively communicate with customers to manage expectations and ensure satisfaction. Any other tasks that may be required.</span></li></ul><br><span><strong><u>Growth & Career Opportunities</u></strong></span><br><span>At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions.</span><br><p><span><strong><u>Perks of the Evening Shift</u></strong></span></p><br><ul><li><span>Gain international business exposure and cross-functional experience.</span></li><li><span>Develop valuable communication, problem-solving, and customer service skills in a global environment.</span></li><li><span>Enjoy your mornings free for personal commitments, errands, or appointments.</span></li></ul><br><p><span><strong><u>Requirements & Qualifications</u></strong></span></p><br><ul><li><span><strong>Attention to detail </strong>– strong accuracy, reading, comprehension and listening skills are critical</span></li><li><span><strong>Problem solving skills </strong>- The ability to think on your feet, the ability to work hard under pressure, and great problem-solving skills are three essential attributes for this role</span></li><li><span><strong>Languages </strong>- Excellent English level in written and oral is essential.</span></li><li><span>Strong communicator – A team player with the ability to build relationships, and work with and through others to achieve Goldstar’s goals is essential</span></li><li><span><strong>Customer Service Focus </strong>- A passion for delivering the highest levels of customer service, a ‘customer is king’ mentality and the ability to resolve customer issues effectively over the telephone is essential</span></li><li><span>A <strong>sense of urgency </strong>and the ability to work in a fast-paced and challenging work environment is essential</span></li><li><span><strong>Excellent organization </strong>and <strong>time-management </strong>skills are also essential</span></li><li><span>Computer literate, with good keyboard skills; familiar with different on-line database packages and the <strong>Microsoft office Suite </strong>of products. Experience using the Matrix/GOPA entry app is an advantage.</span></li></ul><br><p><span><strong><u>What we Offer</u></strong></span></p><br><p><span>At Pens.com, we are committed to supporting our employees both professionally and personally by offering:</span></p><br><ul><li><span>Transportation Support: Shuttle service for a stress-free commute</span></li><li><span>Health Insurance: Comprehensive medical coverage to support your well-being</span></li><li><span>Meal Vouchers: Daily meal support to make your workdays easier.</span></li><li><span>Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team.</span></li><li><span>Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career.</span></li></ul><br><p><span><strong><u>Our Hiring Process</u></strong></span></p><br><ul><li><span>Application Review</span></li><li><span>Phone screening (if your profile matches the role requirements)</span></li><li><span>One interview with the Hiring Manager if the screening is successful (45 minutes to 1 hour)</span></li><li><span>Final decision</span></li></ul><br><p><span><strong><u>Our values</u></strong></span></p><br><p><span>At Pens.com, we are guided by a set of core values that define our culture and approach to hiring:</span></p><br><p><span><strong>Customers-First: </strong></span></p><br><p><span>We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression.</span></p><br><p><span><strong>Continuous Improvement: </strong></span></p><br><p><span>We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes.</span></p><br><p><span><strong>Goal-Oriented: </strong></span></p><br><p><span>We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress.</span></p><br><p><span><strong>Integrity: </strong></span></p><br><p><span>We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people.</span></p><br><p><span><strong>People-Centric: </strong></span></p><br><p><span>We value and respect every member of our team, fostering an environment where diversity is celebrated, contributions are recognized, and growth is encouraged.</span></p><br><br><span><strong><u>Equal Opportunity Employer</u></strong></span><br><span>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation - no applicant will be penalized as a result of such a request.</span><br><p><span><strong>About Goldstar</strong></span><br><span>Goldstar team operates in 5 continents, reflecting our dedication to meeting the unique needs of global clients while fostering strong local connections. By combining our international presence with tailored support, we deliver exceptional products and seamless service, building a community where shared growth and success thrive.</span></p><br><p><span>Goldstar is on a mission to redefine the branded gift and promotional merchandising experience. Through our partners, we’re helping brands make simpler and smarter buying decisions, create more meaningful connections, and deliver exceptional value at every step of the way. We’re continuously working on being better at everything we do, embracing a desire for ongoing transparency, innovation and growing our focus on sustainable development.</span></p><br><p><span>We’re committed to helping shape a better, brighter future—together</span></p><br><br><p><span>#LI-SN1 #LI-Onsite</span></p><br><br> </div>
<p>Participer aux processus de recrutement et d'intégration. Contribuer la formation et au développement des collaborateurs. Assurer le suivi de l'administration du personnel et de la paie. Participer la gestion des relations avec les collaborateurs et aux actions d'engagement. Préparer et suivre les reportings et indicateurs RH. Assister le/la T&C Manager dans la gestion quotidienne des activités RH. Veiller l'application des politiques et procédures RH du Groupe.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+3/5 en Ressources Humaines, Management ou domaine similaire.</li><li>Bonne connaissance des processus RH et de la législation sociale.</li><li>Bonnes compétences en communication et en organisation.</li><li>Sens de l'écoute, esprit d'équipe et orientation service.</li><li>Maîtrise du français et de l'anglais.</li><li>Capacité travailler dans un environnement dynamique et gérer plusieurs priorités.</li></ul>
<p><br></p><p><b>What you will do:</b></p><ul><li>Provide technical support via email and chat in a professional and efficient manner;</li><li>Troubleshoot product issues and guide customers through solutions step-by-step;</li><li>Identify whether an issue is related to the bulb, app, connectivity, setup, or user configuration;</li><li>Ask the right questions to understand and diagnose the problem;</li><li>Follow troubleshooting procedures while also using good judgment when the situation isn't covered by a standard process;</li><li>Document customer interactions and troubleshooting steps clearly;</li><li>Escalate complex or unresolved technical issues when necessary;</li><li>Provide a positive, patient, and professional customer experience;</li><li>Manage multiple conversations efficiently while maintaining accuracy and quality.</li></ul><p>What you need to succeed in this role:</p><ul><li>Excellent English communication skills (at least C1 for both spoken and written);</li><li>At least 1 year of experience in technical customer support role;</li><li>Previous video support experience would be plus;</li><li>Tech-savvy mindset;</li><li>Strong troubleshooting and problem-solving skills, with the ability to investigate issues and find effective solutions;</li><li>Critical thinking and strong common sense, with a practical and analytical approach to resolving customer issues;</li><li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li></ul><p>Benefits:</p><ul><li>Flexible schedule: 2 days off and 5 working shifts from Sunday to Saturday , covering one of the following shifts: 6AM 2PM or 4 8AM 4PM (EDT);</li><li>Opportunity to cooperate fully remotely;</li><li>Inclusive international environment;</li><li>Compensation in USD;</li><li>Balance between project workload and personal time;</li><li>Responsive leadership interested in your development;</li><li>Greenhouse conditions for self-development;</li><li>A culture built on trust, with no time-tracking requirements.</li></ul><p>So if you're a proactive Technical Support Consultant who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp. Know someone perfect for the role? Refer them and get rewarded! We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent English communication skills (at least C1 for both spoken and written);</p><p>At least 1 year of experience in technical customer support role;</p><p>Previous video support experience would be plus;</p><p>Tech-savvy mindset;</p><p>Strong troubleshooting and problem-solving skills, with the ability to investigate issues and find effective solutions;</p><p>Critical thinking and strong common sense, with a practical and analytical approach to resolving customer issues;</p><p>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</p>
<p><span style="font-size: 11px;">Higher technician level or equivalent - Having a first experience of at least 2 years in management and leadership of production teams as a team leader - Having basic computer skills (Word, Excel, ERP) - Having practiced analysis and problem-solving tools - Organised, rigorous, serious - Having the ability to manage conflicts - Having the ability to manage and communicate - Having the ability to manage stress - Having a good level of cross-functional communication - Able to work in 3x8 shifts.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Supports leaders in designing the employee strategy for their respective area of responsibility - Acts as HR Business Partner to assigned area of responsibility in HR related matters - Acts as an interface to all HR departments for HR-related topics - Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs - Supports strategic workforce planning - Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary - Transmits future staffing requirements to HR Recruiting for further processing - Communicates and coordinates HR related topics for the respective leader or area - Supports the talent management and successor planning - Supports the leader within the salary change process and with personnel development measures - Submits exit support for further execution - Coaches and consults the respective leaders on leadership, competency management and team development - Supports the valuation of future business needs and consults on HR related measures - Supports deployment of HR processes and guidelines</p><p><strong>Desired Candidate Profile</strong></p><p>Level of Education: University Degree Experience : 1 year in the automotive industry is appreciated Language : French & English Social competences: Communication /Social & intercultural sensitivity / Change management /Target & result orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork Professional competence : Assessment centers Candidate testing / interview techniques/ Employee onboarding/ Executive Search/ Job analysis/ Job Fairs/ Recruitement design, planning and management</p>
<p>Supports leaders in designing the employee strategy for their respective area of responsibility - Acts as HR Business Partner to assigned area of responsibility in HR related matters - Acts as an interface to all HR departments for HR-related topics - Organizes the relevant information for Annual Salary Increase, personnel planning as FTE and personnel costs - Supports strategic workforce planning - Assigns the personnel selection process internally and externally to HR recruiting and supports contract negotiations and the onboarding process if necessary - Transmits future staffing requirements to HR Recruiting for further processing - Communicates and coordinates HR related topics for the respective leader or area - Supports the talent management and successor planning - Supports the leader within the salary change process and with personnel development measures - Submits exit support for further execution - Coaches and consults the respective leaders on leadership, competency management and team development - Supports the valuation of future business needs and consults on HR related measures - Supports deployment of HR processes and guidelines</p><p><strong>Desired Candidate Profile</strong></p><p>University Degree Experience : 1 year in the automotive industry is appreciated Language : French & English Social competences: Communication /Social & intercultural sensitivity / Change management /Target & result orientation/ Motivation & resilience /Self-organization /Conflict management / Teamwork Professional competence : Assessment centers Candidate testing / interview techniques/ Employee onboarding/ Executive Search/ Job analysis/ Job Fairs/ Recruitement design, planning and management</p>
<p>Is responsible for timely, efficient amd correct production of all samples (customer/internal/validation) and coordinates the sample/after market deliveries between all related internal functions (production, quality, engineering a.s.o.), suppliers and customer. Organizes and maintains the sample stock.</p><p>- manages the sample and after market team in the plant</p><p>- plans and organizes the prototype parts production in a efficient way in cooperation with the product section</p><p>- ensures training on specific work instructions and processes related to prototype production</p><p>- follows the P&L for prototype production</p><p>- defines and works activ on the process improvements for prototype production in coordination with engineering and the plant</p><p>- defines the production concept for"after market" parts in cooperation with Industrialisation and the plant</p><p>- ensures close collaboration with material suppliers, customer, Project Management, Quality, PPE, SCM and equipment supplier</p><p>- tracking of parts without LEONI FORS partnumber to have the correct quantitiy in the correct time shedule for the correct building phase in the plant</p><p>-control and manage the stock of parts without LEONI FORS part number</p><p>-interface to the purchasing process for manual ordering material without LEONI part number</p><p>-stock management for prototype parts to minimize the scrap</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education Level: University Degree in technical field</li><li>Language: English & French</li><li>Communication</li><li>Social & intercultural sensitivity</li><li>Change management</li><li>Target & result orientation</li><li>Motivation & resilience</li><li>Self-organization</li><li>Conflict management</li><li>Teamwork</li></ul>