Office boy Jobs - Tunis Tunisia
171 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> </p> <p> <b>Your Role:</b> </p> <p>Office Maintenance Assistant</p> <p>As Office Maintenance Assistant, you will help maintain a clean, safe, and organized site-based office environment that supports employee wellbeing and daily operations. In this role, you will be responsible for office cleanliness, hygiene supply replenishment, basic facility support, and reporting maintenance needs while working with employees and external service providers as needed.</p> <p> </p> <p> <b>Your Responsibilities:</b> </p> <ul> <li>Maintain cleanliness and hygiene standards across workstations, meeting rooms, kitchen areas, restrooms, floors, windows, and common spaces.</li> <li>Replenish office and hygiene supplies, organize storage areas, and assist with basic office maintenance while reporting any issues identified.</li> <li>Support day-to-day office logistics and general workplace upkeep as needed.</li> <li>Ensure compliance with hygiene, health, and safety standards at all times.</li> <li>Collaborate with employees, external service providers, and the Country Manager to support a pleasant and well-maintained workplace.</li> </ul> <p> </p> <p> <b>What You Need to Succeed (minimum qualifications):</b> </p> <ul> <li>Reliable, punctual, and professional approach to work.</li> <li>Strong attention to detail and ability to work independently to manage daily tasks efficiently.</li> <li>Team spirit and positive attitude.</li> </ul> <p> </p> <p> <b>What will give you a competitive edge (preferred qualifications):</b> </p> <ul> <li>Previous experience in office maintenance, cleaning, or facility support is preferred.</li> </ul> <p> </p> <p> <b>Additional Information:</b> </p> <p> <b>Part-time role - 20h/week.</b> </p> <p> </p> <p>Don t meet every single requirement? Studies have shown underrecognized groups are less likely to apply to jobs unless they meet every single qualification. At Elanco we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!</p> <p> </p> <p> <span> <span> <span> <span> <span> <span>Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status</span> </span> </span> </span> </span> </span> </p> <p> </p> <p>Elanco may use automated tools, including AI, to support parts of our recruitment process, such as reviewing applications against job related criteria and/or transferrable skills. These tools help ensure a consistent, structured evaluation, but they do not make hiring decisions. All decisions involve a human reviewer. For more information on how we handle personal data, please see our Elanco Workforce Privacy Notice. </p> <p> </p></div></section>
<p><strong>Project Management Processes</strong> Maintain, develop, and continuously optimize project management processes, methodologies, standards, and tools. Drive the continuous improvement of project management documentation, templates, and best practices. Ensure alignment of project management processes with organizational objectives and industry standards. Promote process standardization and operational excellence across all projects. <strong>Project Management Software</strong> Act as the primary interface between the PMO and IT department regarding project management software and applications. Support project managers and stakeholders in the effective use of project management tools. Coordinate testing and validation of new software features and enhancements. Gather user feedback and contribute to the continuous improvement of project management applications. <strong>Project Management Qualifications & Training</strong> Serve as the key interface to Human Resources for all project management training and qualification topics. Plan, organize, and conduct training sessions on project management processes, tools, methodologies, and software solutions. Coordinate project management training programs delivered by external training providers and partners. Support the development of project management competencies throughout the organization. <strong>Project Management Governance</strong> Plan, organize, and conduct project governance assessments. Organize Project Steering Committee (PSC) meetings at account level and report relevant KPIs. Plan, prepare, facilitate, and document Gate Reviews, project kick-offs, and Lessons Learned workshops. Conduct regular global awareness sessions to communicate project management updates, changes, and best practices. Establish and maintain a global platform for collaboration and knowledge exchange among project management stakeholders. Manage regular stakeholder feedback cycles and ensure continuous improvement initiatives are implemented. Track, analyze, and report project portfolio and departmental KPIs to management.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration, International Management, Project Management, Engineering, or a related field. experience as Project Manager, PMO, Project Governance, Strong understanding of project management methodologies, and best practices. Experience with project management software and digital collaboration tools. First experience in facilitation, presentation, and stakeholder management skills. Analytical mindset with experience in KPI tracking and reporting. Ability to work effectively across global and cross-functional teams. Business level written and verbal communication skills in English.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Requisition ID 36706 Office Country Tunisia Office City Tunis Division Banking Countries of Operations Contract Type Short Term Contract Length 12 months Posting End Date 25/05/2026 Purpose of the Job The Receptionist is responsible for providing secretarial, clerical and administrative support to Resident Office (RO) staff in order to ensure an effective and efficient operation of the office. Acting as the first point of contact the Receptionist deals with general enquiries, answers phone calls and greets visitors as they arrive at the office. They also ensure that the office activities are running smoothly in terms of supplies and equipment and support the Resident Office staff with basic clerical duties and tasks. The Receptionist contributes to maintaining a safe and secure office environment by supporting basic security protocols, including visitor access control, monitoring of entry points, and adherence to safety and security procedures. As the first point of contact, the role also involves maintaining awareness of potential risks and promptly reporting any security or safety concerns in line with office guidelines. Accountabilities and Responsibilities Reception (75%) • Screening incoming telephone calls (internal and external), determine purpose of calls, and forward calls to appropriate personnel or department, take and deliver messages when appropriate personnel are unavailable. • Answer questions about organization and provide callers with address, directions, and other information. • Deal with general inquiries in a professional and courteous manner, in person, on the telephone or via e-mail; direct inquiries as appropriate. • Greet and receive visitors, determine nature of business, direct and accompany visitors to appropriate personnel, keep visitors log. • Manage visitor access in line with security procedures, including verifying identity, issuing guest passes, escorting visitors, and preventing unauthorized entry. • Monitor access to the office by observing entry points and, where applicable, using available systems (e.g. CCTV, alarms) to identify and report suspicious activity or security risks • Depending on RO, may prepare meeting rooms with presentation equipment/materials and refreshments; arrange passes, monitor visitors, and prepare periodical visitor statistics for HQ. • Assist visiting missions if required. • Support office safety and security by following established procedures, maintaining vigilance, and promptly reporting incidents, hazards, or irregular situations • In case of emergencies (e.g. fire alarms, medical situations), assist with initial response actions such as guiding visitors/staff and informing relevant contacts in line with office protocols. Clerical/Administrative (25%) • Work closely with the Admin Team and coordinate, where relevant, with the RO Security Focal Point to ensure smooth office operations and adherence to administrative and security procedures. • Arrange couriers screen, sort and process mail for RO staff, ensuring secure handling of sensitive or confidential documents. • Scan, copy and send documents. • Depending on RO, it may be required to provide ad hoc support to the assistants/administrative staff/Office Manager • May be responsible for the maintaining of staff whereabouts schedule. • May be responsible for checking general RO e-mail and forwarding to the relevant staff member for further action. • May be entitled to ITC duties • Assist in maintaining accurate administrative records (e.g. contact lists) to support safety, communication, and emergency preparedness. • Report any observed security, safety, or operational risks or irregularities to the Admin Team or RO Security Focal Point in a timely manner. What is it like to work at the EBRD? Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. The EBRD environment provides you with: • Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in; • A working culture that embraces inclusion and celebrates diversity; • An environment that places sustainability, equality and digital transformation at the heart of what we do. Diversity is one of the Bank s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working and expecting our employee to attend the office 50% of their working time. Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum secondary education, university preferred. • Previous experience in a receptionist / secretarial capacity. • Familiarity with the use of office equipment, such as fax, photocopiers etc. • Excellent verbal communication skills with a good telephone manner. • Good interpersonal skills. • Computer literate, with keyboard skills and experience of word-processing, (Microsoft Word) and e-mail (Microsoft Outlook) combined with ability to acquire other skills as necessary. • Ability to work on own initiative and take responsibility where necessary and to work as part of a team. • Multilingual English plus relevant country of operation language • A good phone manner and excellent organisational skills with ability to deal with people effectively. • Follow the Bank s policies and procedures, including basic safety and security protocols. • Awareness of confidentiality requirements and information security principles in an office environment. • Ability to remain vigilant and exercise sound judgement when handling visitors, communications, and sensitive information. • Security certification, training, or prior security-related background is considered an asset. • Ability to work to a high standard (and while under pressure). • Responsible and attentive approach to maintaining a safe, secure, and well-controlled office environment. • Honest and trustworthy. • Good time management skills. • Cultural awareness and sensitivity.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Assisting in Management of Accounting Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Oversees internal, external and regulatory audit processes.</p>
<p> Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.</p>
<p> Celebrates successes by publicly recognizing the contributions of team members.</p>
<p> Establishes and maintains open, collaborative relationships with employees.</p>
<p> Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).</p>
<p> Ensures employees establish and maintain open, collaborative relationships within their team.</p>
<p> Participates in the employee performance appraisal process, providing feedback as needed.</p>
<p> Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p>
<p> Ensures property policies are administered fairly and consistently.</p>
<p> Utilizes an "open door" policy.</p>
<p> Solicits employee feedback.</p>
<p> </p>
<p> <strong>Managing Projects and Policies </strong> </p>
<p> Generates and provides accurate and timely results in the form of reports, presentations, etc.</p>
<p> Analyzes information and evaluates results to choose the best solution and solve problems.</p>
<p> Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</p>
<p> Ensures that the P&L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner.</p>
<p> Reconciles balance sheet.</p>
<p> Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued.</p>
<p> Ensures compliance with standard and local operating procedures (SOPs and LSOPs).</p>
<p> Ensures account balances are supported by appropriate documentation in accordance with SOPs.</p>
<p> Reviews audit issues and makes corrections as necessary.</p>
<p> Ensures property permits, licenses and if applicable vendor contracts are current.</p>
<p> Leverages centralized accounting processes and shared services.</p>
<p> </p>
<p> <strong>Demonstrating and Applying Accounting Knowledge </strong> </p>
<p> Demonstrates knowledge of job-relevant issues, products, systems, and processes.</p>
<p> Keeps up-to-date technically and applying new knowledge to your job.</p>
<p> Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</p>
<p> Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</p>
<p> Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.</p>
<p> </p>
<p> <strong>Proving Financial Information and Guidance to Others</strong> </p>
<p> Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner.</p>
<p> Attends critique meetings to review information with management team.</p>
<p> Advises the Director of Finance on existing and evolving operating/financial issues.</p>
<p> Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.</p>
<p> Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.</p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> </p>
<p> <strong>Maintaining Finance and Accounting Goals</strong> </p>
<p> Submits reports in a timely manner, ensuring delivery deadlines.</p>
<p> Ensures profits and losses are documented accurately.</p>
<p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.</p>
<p> Supports a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks.</p>
<p> </p>
</div>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reports to: Rangeland Ecology and Management Specialist/Country Coordinator - Tunisia Location: Tunis, Tunisia Purpose of the position Provide strategic administrative, operational, and coordination support to the Tunisia Country Office, ensuring smooth office operations, financial compliance, procurement efficiency, and effective engagement with internal and external stakeholders. Serve as a key liaison with government authorities, suppliers, and ICARDA teams to uphold organizational standards and operational excellence. Main responsibilities Office Management & Administrative Support Manage daily office operations and enforce ICARDA policies. Coordinate schedules, meetings, and travel arrangements for senior management and staff. Supervise administrative staff, delegate tasks, and support onboarding of new team members. Maintain office supplies, equipment, and organized filing systems (digital & physical). Plan and execute internal meetings, workshops, and events. Prepare official administrative letters related to all projects implementation matters. Procurement & Financial Administration Support local procurement, vendor management, and compliance with ICARDA policies. Manage end-to-end procurement processes: bids, contracts, documentation, and renewals. Serve as Category B co-signatory for financial transactions, monitor budgets, and assist in monthly financial closure. Maintain accurate documentation for audits and donor reporting. Government Relations & Compliance Liaise with Tunisian authorities for residency permits, customs, and vehicle registration. Maintain official records of ICARDA agreements with government entities. Act as Safety and Security Focal Point, ensuring adherence to security protocols. External Relations & Representation Coordinate logistics for official visits, field missions, and workshops, ensuring compliance with protocols. Support the Country Manager in interactions with embassies, donors, and partners. Maintain strong relationships with service providers and vendors to ensure quality, cost-effective support. Communication & Internal Coordination Facilitate timely and professional internal communication. Coordinate staff travel, calendars, and office administrative workflows. Respond promptly to inquiries and support operational continuity. Terms of appointment, salary, and benefits This is a nationally recruited position for which ICARDA offers an attractive compensation package including a competitive salary, medical insurance, 30 days of annual leave, five months maternity leave, 15 days paternity leave. The successful candidate will be offered an initial contract of 3 years, renewable subject to satisfactory performance, continuous need of the position and availability of fund. The probation period will comply with the applicable labor law of the respective country. Please be advised that ICARDA accepts applications only in English, as per the organization's standard communication language. Applications in other languages will not be considered. Only shortlisted candidates will be contacted.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>BSc in business management, or equivalent, with a minimum of three years' experience in secretarial work and office/administrative support. Demonstrated experience in working on confidential matters, ensuring that discretion is exercised when dealing with sensitive information and inquiries, and ensuring that appropriate confidentiality is maintained at all times. Demonstrated ability to work harmoniously with diverse colleagues and functions. Ability to plan and anticipate problems and to problem solve. Strong organizational, communication, and leadership skills. Financial literacy and procurement expertise. Stakeholder management (internal, external, governmental). Attention to detail, discretion, and confidentiality. Excellent English and Arabic communications skills is required</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job description Ready to enter the exciting world of B2B services? Discover VEO Worldwide your gateway to a dynamic career! For 19 years, we have been revolutionizing the business sector in Europe. Our adventure began when NOZ, the European leader in destocking, started expanding into Eastern Europe and Africa in 2006. We were immediately inspired by their vision and dynamism. At Veo, we are determined to find innovative solutions to help companies make the most of their unsold stock, such as old collections, short-dated products, and canceled orders. Efficiency is our watchword! And that's not all: we have offices in 9 countries. Join us and become part of a committed team. Let's make a difference together! We wish to strengthen our Sousse team and recruit a "Recruitment Research Officer, Sousse".</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Job requirements</font></font></h2>
<p><font dir="auto" ><font dir="auto" >Location: Sousse, Tunisia</font></font></p>
<p><font dir="auto" ><font dir="auto" >Profile sought:</font></font></p>
<ul>
<li><font dir="auto" ><font dir="auto" >Graduate of higher education</font></font></li>
<li><font dir="auto" ><font dir="auto" >Perfect command of French, written and spoken</font></font></li>
<li><font dir="auto" ><font dir="auto" >Proactivity, investigative spirit</font></font></li>
<li><font dir="auto" ><font dir="auto" >Ability to convince and attention to detail</font></font></li>
<li><font dir="auto" ><font dir="auto" >Analytical and conceptualization skills</font></font></li>
<li><font dir="auto" ><font dir="auto" >Interpersonal and organizational skills, team spirit</font></font></li>
<li><font dir="auto" ><font dir="auto" >Computer proficiency (Internet, Office, Outlook)</font></font></li>
<li><font dir="auto" ><font dir="auto" >Available for training abroad</font></font></li>
</ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>S-E-SE HR Recruiting</p><p><br></p><p>Works with hiring managers to determine the specific qualifications and skills needed for a particular job opening.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree in HR , Management and Psychology</li><li>Experience in recruitment, onboarding, interviewing, and candidate assessment</li><li>Good knowledge of job analysis and job fairs</li><li>Strong communication, presentation, and project/process management skills</li><li>Analytical mindset with data interpretation and continuous improvement approach</li><li>Proficiency in MS Office, SuccessFactors, SmartRecruiters, and ATS</li><li>English: B1</li></ul><p></p></section>
<p>As a Senior Annuities Specialist, your mission is to drive, secure, and optimize the entire renewal and maintenance process for Intellectual Property rights (patents, trademarks, designs) on behalf of our international client portfolio. Beyond operational excellence, you will play a key role in mentoring junior team members ( Only applicable to profiles with extensive experience in annuities ) and contributing to the continuous improvement of our processes. Key Responsibilities & Performance Objectives Annuity Process Management:Oversee and execute the payment of maintenance fees to national and international patent and trademark offices (INPI, EPO, WIPO, etc.) while strictly adhering to statutory deadlines. Maintenance fees orders are sent by the swiss team directly to Pavis, not to the different Office Client Relationship & Advisory:Collaborate directly with clients (both men and women serving as IP managers or legal directors) to validate renewal strategies and anticipate their business needs. Risk Management & Compliance:Identify data anomalies, secure critical deadlines, and proactively resolve potential office actions, rejections, or disputes. Process Optimization:Actively participate in the digitization and simplification of payment workflows within our IP management systems. Ability to handle client calls in English (primarily) to clearly explain our annuity management processes during client onboarding. Mentorship & Team Synergy:Support the skill development of junior specialists ( Only applicable to profiles with extensive experience in annuities )</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for an autonomous, rigorous, and solution-oriented professional capable of thriving in a fast-paced and demanding environment.</p><ul><li><strong>Technical Competencies (Hard Skills)</strong></li><li><strong>Experience:</strong>Minimum of 2+ years of experience , of successful experience in IP annuities and renewals management, ideally within an IP law firm or a multinational corporate structure.</li><li><strong>Legal & Technical Expertise:</strong>Comprehensive knowledge of international patent and trademark filing and maintenance procedures (ideal).</li><li><strong>Tools:</strong>Advanced proficiency in IP management software (e.g., Anaqua, IPizon, DIAMS) and official patent office portals (ideal).</li><li><strong>Languages:</strong>Full professional proficiency in both French and English (written and spoken) is essential for communicating with our global networks.</li><li><strong>Core Strengths (Soft Skills)</strong></li><li><strong>Absolute Rigor:</strong>Meticulous organizational skills and strong stress management when dealing with non-negotiable deadlines.</li><li><strong>Results-Driven Focus:</strong>A proactive mindset with the ability to resolve complex issues directly and efficiently.</li></ul>
<p><b>About Market Securities</b></p><p>Market Securities is an independent international broker-dealer providing execution and liquidity solutions across Fixed Income, Equities, Derivatives and Structured Products.</p><p>As part of our continued growth, we are looking for a Middle Office Analyst Bonds to join our Operations Hub in Tunis. You will play a key role in supporting our Fixed Income business by ensuring the smooth processing of trades from execution through settlement while maintaining the highest operational standards.</p><p><b>Key Responsibilities</b></p><ul><li>Support the post-trade lifecycle for Fixed Income products.</li><li>Monitor trade capture, confirmations and settlement.</li><li>Manage settlements across Government Bonds, Corporate Bonds, SSA and Emerging Markets through Euroclear, Clearstream and domestic markets.</li><li>Investigate and resolve settlement breaks and unmatched trades.</li><li>Liaise daily with traders, brokers, counterparties, custodians and clearing agents.</li><li>Perform reconciliations and support accurate P&L reporting.</li><li>Maintain strong operational controls and escalate risks where appropriate.</li><li>Contribute to high settlement rates and excellent client service.</li></ul><p><b>What we're looking for</b></p><ul><li>2 5 years' experience in Middle Office, Trade Support, Operations or Settlements.</li><li>Experience within a broker-dealer, investment bank, asset manager, custodian or clearing firm.</li><li>Knowledge of Fixed Income settlement processes.</li><li>Familiarity with Euroclear and/or Clearstream is highly desirable.</li><li>Corporate Actions (Coupon Processing) experience is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail and ability to work under pressure.</li><li>Advanced Excel skills.</li><li>Interest in AI tools and their application within Operations.</li><li>Fluent English.</li></ul><p>Why join us?</p><ul><li>Join a growing international financial institution.</li><li>Work in a dynamic and collaborative Operations team.</li><li>Gain exposure to international Fixed Income markets.</li><li>Opportunity to develop within a fast-growing global organisation.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 5 years' experience in Middle Office, Trade Support, Operations or Settlements.</li><li>Experience within a broker-dealer, investment bank, asset manager, custodian or clearing firm.</li><li>Knowledge of Fixed Income settlement processes.</li><li>Familiarity with Euroclear and/or Clearstream is highly desirable.</li><li>Corporate Actions (Coupon Processing) experience is an advantage.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent attention to detail and ability to work under pressure.</li><li>Advanced Excel skills.</li><li>Interest in AI tools and their application within Operations.</li><li>Fluent English.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The main responsibility of the role is to maintain a ledger of high volume / low-value accounts, reduce ageing and document disputes. A Credit Collection Specialist will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.</p><p><strong>Primary Duties & Responsibilities</strong></p><ul><li>Handle high volume / low value ledger accounts to ensure DSO and collection goals are achieved.</li><li>Ensure daily targets and deadlines are reached i.e. number of call activities logged etc.</li><li>Daily customer calling using automated telephone-dialing system.</li><li>Document customer comments re: payment date / disputes etc.</li><li>Ensure requested paperwork / documentation is forwarded to customers.</li><li>Assist cash application team to ensure payments are processed onto correct customer account.</li><li>Report issues to line manager to resolve problem accounts.</li></ul><p><strong>Competency Profile</strong></p><ul><li><strong>KPI s:</strong> Analytical Percentage of accounts collected on time.</li><li><strong>Problem solving</strong> Number of activities logged.</li><li><strong>Results Focus</strong> Speed by which queries are resolved.</li><li><strong>Customer Focus</strong> Collect and enter quality dispute information.</li><li><strong>Communication skills</strong> Ability to work on own initiative.</li><li><strong>Flexibility</strong> Organized</li></ul><p><strong>Requirements & Qualifications</strong></p><ul><li>Proven experience as a Collection Specialist or similar role +1 year</li><li>Knowledge of billing procedures and collection techniques</li><li>Familiarity with laws related to debt collection.</li><li>Working knowledge of MS Office and databases</li><li>Comfortable working with targets</li><li>Patience and ability to manage stress.</li><li>Excellent communication skills (written and oral) in English</li><li>Skilled in negotiation</li><li>Problem-solving skills</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Requirements & Qualifications</strong></p><ul><li>Proven experience as a Collection Specialist or similar role +1 year</li><li>Knowledge of billing procedures and collection techniques</li><li>Familiarity with laws related to debt collection.</li><li>Working knowledge of MS Office and databases</li><li>Comfortable working with targets</li><li>Patience and ability to manage stress.</li><li>Excellent communication skills (written and oral) in English</li><li>Skilled in negotiation</li><li>Problem-solving skills</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Facilities Supervisor, where you will oversee both hard and soft facility services to ensure our physical environment is safe, efficient, and running smoothly. Ready to make an impact? Apply now and let s start something brilliant!<br></div> <div> <br> </div> <div> <strong>Join Transcom as a Facilities Supervisor!<br></strong> </div> <div>Be on the front line of operational excellence for our team and deliver impactful work on a company level. In this role, you will:<br> <ul> <li>Supervise daily maintenance and technical operations across hard services (including HVAC, electrical, plumbing, and fire systems) in close coordination with internal technicians and external vendors;<br></li> <li>Drive safety and compliance by ensuring strict adherence to HSE standards, leading emergency response plans, and managing evacuation drills and safety training certifications;<br></li> <li>Oversee site soft services and workplace experience, monitoring daily cleaning operations, security protocols, pest control, and waste management to ensure top-tier office appearance;<br></li> <li>Manage vendor relationships and service agreements, tracking SLA compliance and quality for specialised maintenance, transport/shuttle services, and facility contractors;<br></li> <li>Maintain administrative and inventory excellence, tracking soft service assets, handling stock thresholds, and delivering clear status reports to the Site and Facility Managers.<br><br> <br> </li> </ul> </div> <div> <strong>What's in it for YOU!<br></strong> </div> <div> <ul> <li>International and inclusive environment, that makes you feel supported, encouraged, and welcome from day one;<br></li> <li>Continuous development through our internal learning platforms and external training;<br></li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers as customer service specialists;<br></li> <li>Modern and comfortable office and relaxing spaces to take a break;<br></li> <li>Flexible work schedule and life-work balance.<br><br> <br> </li> </ul> </div> <div> <strong>To be successful in this role, the following is needed:<br></strong> </div> <div> <ul> <li>Proficiency in English at a B2 level (CEFR);<br></li> <li>Proficiency in your Mother Tongue at a C2 level;<br></li> <li>Minimum studies: Technical diploma or university degree in Electrical, Mechanical, Industrial Maintenance, Hospitality, or a related field;<br></li> <li>Specific training and experience: 2 3 years of experience in facilities maintenance, hard services, or supervising technical teams;<br></li> <li>Previous experience: Minimum of one year of experience in a similar facilities role (experience within the BPO sector is an asset);<br></li> <li>IT skills: Intermediate proficiency in Microsoft Office package (Word, Excel, PowerPoint), Google Apps, and professional email communication;<br></li> <li>Core competencies: Strong planning and organization, communication, focus on quality, adaptability, and analytical problem-solving;<br></li> <li>Positive attitude towards interpersonal dealings, service vocation, and the ability to remain motivated under pressure.<br><br></li></ul></div> <div> </div></div></section>
<p><b>JOB SUMMARY</b> Acts as the Manager on Duty during overnight shifts. Supervises night shift associates and ensures compliance with hotel policies, procedures, and service standards. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p><p><b>CORE WORK ACTIVITIES</b></p><p>Maintaining Guest Services and Front Desk Goals</p><p>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p><p>Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Managing Projects and Policies</p><p>Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience</p><p>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p><p>OR</p><p>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><span >Job Description - Manages and supervises the Material Flow Planning org unit according to defined objectives and KPIs - Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery - Takes responsibility for standard & governance adherence and process execution - Leads the direct reports in the area of responsibility - Plans the regular team activity in order to cover all the activity stages and reply to all the requests received - Defines the team members objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results - Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge - Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth</span></p><p>Functional accountability for Material Flow Planning on country level - Defines and implements material flow in the Raw Material / Semi-Finished Goods / Finished goods warehouses acording to the released VCM standards - Validates the needed calculations for Material Flows for the warehouses (quantities, layout, space, resources)</p><p>Qualifications and Experience</p><p>Education : University Degree</p><p>Experience : Min 3 years in VCM</p><p>Languages : Frensh and English</p><p>Functional / Professional : ABC Analysis - Kanban / Pull Scheduling - Materials Replenishment - Supply Chain Concepts - Supply Chain Optimization - Value Chain Analysis - Warehouse Management Systems Method : Lean Manufacturing - Continuous Improvement Techniques - Gap Analysis - Future State Map - Performance Measurement - Process Management - Standards and Procedures - Value Stream Mapping - Auditing</p><p>IT : MS Office - ERP Planning Systems</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree</li><li>Min 3 years in VCM</li><li>Languages : Frensh and English</li><li>Functional / Professional : ABC Analysis - Kanban / Pull Scheduling - Materials Replenishment - Supply Chain Concepts - Supply Chain Optimization - Value Chain Analysis - Warehouse Management Systems Method : Lean Manufacturing - Continuous Improvement Techniques - Gap Analysis - Future State Map - Performance Measurement - Process Management - Standards and Procedures - Value Stream Mapping - Auditing</li><li>IT : MS Office - ERP Planning Systems</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with customers. Updating customer information in the CRM system. Collecting and forwarding customer feedback to relevant departments. Informing customers about the status of their inquiries.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Excellent oral and written communication skills for both English and French languages.</li><li>Ability to conduct dialogue politely and professionally.</li><li>Ability to work with large volumes of information.</li><li>Attention to detail and accuracy in documentation.</li><li>Proficiency in PC and basic office programs.</li><li>Skills in working with CRM systems and other specialized software.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>1. Mission</strong></p><p>The Continuous Improvement Engineer's main mission is to maintain and optimize production flows and standards and to contribute to the improvement of the company's industrial performance. He/She implements Lean tools and approaches to reduce costs, waste, and improve quality, productivity, and safety.</p><p><strong>2. Tasks and Responsibilities</strong></p><ul><li><strong>Analysis and optimization of flows:</strong></li><ul><li>Diagnose production and supply flows for lines</li><li>Identify dysfunctions, waste, and areas for improvement.</li><li>Analysis and optimization of Kanban loops</li><li>Monitor and improve the factory's flow systems</li></ul><li><strong>Continuous Improvement:</strong></li><ul><li>Lead Kaizen, 5S, SMED, VSM, etc. workshops</li><li>Promote and deploy Lean culture among teams.</li><li>Manage continuous improvement projects from end to end.</li></ul><li><strong>Project Management:</strong></li><ul><li>Coordinate actions with relevant departments (production, quality, maintenance, etc.).</li><li>Assign immediate actions to methods agents and coordinate with peers to prioritize them</li><li>Establish action plans, track deadlines, costs, and results.</li><li>Lead transversal continuous improvement workshops and projects</li></ul></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Technical Qualifications:</h2><ul><li>Knowledge of Lean Manufacturing tools, 5S, FMEA, PDCA, SMED, TPM, etc.</li><li>Mastery of process analysis methods and industrial performance improvement.</li><li>Mastery of problem-solving methodologies and tools (QQOQCCP, 5 Whys, Ishikawa, 8D, QRCI...)</li><li>Reading technical plans, mastery of an ERP system and office tools (Excel, PowerBI, PowerPoint, etc.).</li></ul><h2>Behavioral Skills:</h2><ul><li>Rigor, analytical and synthesis skills.</li><li>Listening skills, pedagogical approach, and ability to work in a team.</li><li>Proactivity, autonomy, and initiative.</li></ul><h2>Training and Experience:</h2><ul><li>Engineering degree (general, mechanical, production, quality, etc.).</li><li>3 to 8 years of experience in an industrial environment, ideally in a similar role.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><b><br></b></div> <div><b>In this role, you will:</b><br></div> <div> <ul> <li>Prepare and deliver training: Organize and impart engaging courses for new recruits and introduce existing teams to new products.<br></li> <li>Support new talent: Supervise the performance of CSRs as they join the service, providing hands-on support to bridge any knowledge gaps.<br></li> <li>Analyze performance: Continuously monitor and assess quality and results to ensure all service objectives are being met.<br></li> <li>Collaborate with clients: Attend high-level meetings with our clients to receive and translate new information into actionable training.<br></li> <li>Design learning materials: Partner with internal departments to create comprehensive training manuals and visual presentations.<br><br> <br> </li> </ul> </div> <div> <strong>What's in it for YOU!<br></strong> </div> <div> <ul> <li>International and inclusive environment that makes you feel supported and welcome from day one.<br></li> <li>Continuous development through our internal learning platforms and external training.<br></li> <li>Endless growth opportunities: 90% of our managers and leaders started their careers right where you are.<br></li> <li>Modern office and relaxing spaces designed for comfort and creativity.<br></li> <li>Flexible work schedule and a commitment to your life-work balance.<br><br> <br> </li> </ul> <strong>To be successful in this role, the following is needed:<br> </strong> <ul> <li>Proficiency in English at a C1 level.<br></li> <li>Minimum studies: Compulsory Secondary Education (Bachelor s degree or university training in Sociology, Education, or similar is a strong advantage).<br></li> <li>Specialized Training: Knowledge of teaching methodologies, coaching techniques, or a Postgraduate Certificate in Education is highly valued.<br></li> <li>IT Excellence: High-level proficiency in Google Apps and E-mail communication; intermediate level in MS Office.<br></li> <li>Core Competencies: Strong analytical skills, excellent public speaking ability, and a passion for developing others.<br><br></li></ul></div> <div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Essential Functions/Core Responsibilities Assist with evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary Assist with collection, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making Prepare documentary requirements for HR Partners handling labor-related cases, as necessary Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization May help facilitate candidate selection process, as necessary</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>University degree preferred Strong communication skills, both written and verbal Proficient in Microsoft Office Ability to multi-task, prioritize, and meet timelines on deliverables Self-starter, sense of urgency, and works well under pressure Strong attention to detail Sense of professionalism and ability to develop relationships</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to your success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <strong>Introduction</strong> </p> <p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p> <p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.</p> <p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration </p> <p>Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Despite these efforts, IOM s ability to respond to critical and lifesaving needs is increasingly constrained. Without additional support, thousands of migrants could be left without access to basic healthcare, putting their lives and the broader public health at risk.<br>Increased support is therefore vital to enable IOM to bridge urgent service gaps, protect the most vulnerable, and uphold public health priorities until national systems are sufficiently equipped to respond independently.<br>Under the overall supervision of the Head of Sub-office (Zarzis), Migration Health Officer and the direct supervision of the migration health physician, the successful incumbent will be responsible for the following tasks </p> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li> <p>Certificate or High School diploma from an accredited academic institution in Nursing. </p> </li> <li> <p>A valid license to practice nursing in the country of duty station.</p> <p> </p> </li> </ul> <p>Accredited Universities are those listed in the UNESCO World Higher Education Database. </p> <p> <strong>Experience</strong> </p> <ul> <li> <p>For Bachelor's Degree holder a minimum of two (2) years of relevant clinical experience and for Diploma holder a minimum of four (4) years of relevant clinical experience.</p> </li> <li> <p>Training or working experience in the areas of Tuberculosis management, mass immunizations, communicable diseases, laboratory testing or public health is an advantage; and,</p> <p>Experience in working with people from different cultural background is an advantage.</p> </li> <li> <p>Training or working experience in the areas of Tuberculosis management, mass immunizations, </p> </li> <li> <p>Knowledge of and experience in clinical nursing.</p> </li> <li> <p>Knowledge of principles of preventive care and disease control.</p> </li> <li> <p>Computer literacy required: MS Office suite (Word, Excel, Access)</p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p>Capacity to work effectively and harmoniously within people at different levels within and outside organization and with colleagues from varied cultures and professional backgrounds;</p> </li> <li> <p>Candidate should be highly motivated with dynamic personality and the ability to work under pressure to meet deadlines;</p> </li> <li> <p>Ability to draft correspondence and communicate effectively;</p> </li> <li> <p>High level of computer literacy (MS Office Word, Excel and Outlook); experience in handling web-based management system;</p> </li> <li> <p>Ability to analyse and interpret source information and data; capable of designing, reviewing and revising business processes to achieve efficiency;</p> </li> <li> <p> Strong organizational and planning skills; </p> </li> <li> <p>Excellent time management skills; </p> </li> <li> <p>Excellent verbal and written communication skills in all three languages (Arabic, French, English);</p> </li> <li> <p>Attention to details and problem-solving skills;</p> </li> <li> <p>Capacity to work effectively and harmoniously within a team of colleagues from varied cultures and professional backgrounds.</p> </li> </ul> <p><br></p><ol><li> </li> </ol></div></section>
Consultant Type B - Migration Health Nurse International Organization for Migration
Healthcare & Medical
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p> <div> <strong>Organizational Department / Unit to which the Consultant is contributing</strong> </div> <div> <br> </div> <p>The program specifically aims to improve the sustainability of the public health system's response to health challenges and migration in Tunisia, with an emphasis on the area of Zarzis. </p> <p> Under the overall supervision of the Head of Sub-office (Zarzis) and the direct supervision of the migration health physician, the successful incumbent will be responsible for the following tasks </p> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li> <span>University or technical degree in nursing </span> </li> <li> <span>Minimum two years of relevant work experience </span> </li> <li> <span>Experience in the public health sector in Tunisia; knowledge of project development, implementation and monitoring is an advantage;</span> </li> </ul> <p> <strong>Experience</strong> </p> <ul> <li> <p> <span>Proven experience in community outreach and dialogue in addition to practical monitoring and evaluation experience</span> </p> </li> <li> <p> <span>Fully proficient in Microsoft Office, Word, Excel, Internet, PowerPoint and Email.</span> </p> </li> <li> <p> <span>Experience working in Emergency situations, with emergency cases.</span> </p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p> <span>In depth knowledge of the humanitarian context of medical assistance in relevance to different migrants populations</span> <span>.</span> </p> </li> </ul> <p> <strong>Languages</strong> </p> <p> <span>Fluency in French and Arabic is required.</span> </p> <p> <span>Working knowledge of English is desirable</span> <span>.</span> </p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p> <strong>Required Competencies</strong> </p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p> <p> <strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p> <ul> <li> <strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li> <li> <strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li> <li> <strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li> <li> <strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li> <li> <strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li> </ul> <p> <strong>Core Competencies</strong> behavioural indicators</p> <ul> <li> <strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li> <li> <strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li> <li> <strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li> <li> <strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li> <li> <strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li> </ul> <p><br></p><div><ul> </ul> </div></div></section>