وظائف فني تكييف في تونس

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Country</p><p>Tunisia</p><p>City</p><p><font dir="auto" ><font dir="auto" >SOUSSE</font></font></p><p>Workplace location</p><p><font dir="auto" ><font dir="auto" >SOUSSE-SIDI ABDELHAMID(TUN)</font></font></p><p>Domain</p><p>Operations</p><p>Type of contract</p><p>Regular position</p><p>Experience</p><p>Less than 3 years</p><p>Activities</p><p><font dir="auto" ><font dir="auto" >Profile :&nbsp;</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >Senior technician in mechanics or equivalent</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >Basic knowledge of CATIA or Solidworks design software</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >&nbsp;Main tasks:&nbsp;</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Conducting time studies, SMED, and 5S projects to reduce waste</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Monitoring of manufacturing tools&nbsp;</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Training of operators on good manufacturing methods</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Participate in the industrialization of new products</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Participate in the continuous improvement of the manufacturing process&nbsp;</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >- Creation and updating of manufacturing documents</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >&nbsp;Experience :&nbsp;</font></font></p><p><br></p><p><br></p><p><font dir="auto" ><font dir="auto" >2 years of experience as a methods technician</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><font dir="auto" ><font dir="auto" >Senior technician in mechanics or equivalent. </font></font><br><font dir="auto" ><font dir="auto" >Basic knowledge of CATIA or Solidworks design software.</font></font></p></section>

<p>We are seeking a skilled and reliable Maintenance Technician to join our team, replacing a valued employee retiring on August 1, 2026. This role is essential to ensuring the continuous operation, safety, and efficiency of our equipment and facilities. The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities. This is an excellent opportunity to join a dynamic environment where your contributions will directly impact operational performance and reliability. We are looking for a competent and motivated Maintenance Technician to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities. The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency. This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p><p><strong>Desired Candidate Profile</strong></p><p>The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities.</p><p>We are looking for a competent and motivated Maintenance Technician to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities. The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency. This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D equivalent.<br>Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.<br>Experience in hotel engineering or maintenance a plus.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>REQUIRED QUALIFICATIONS<br>License or Certification: Driver’s License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a skilled and reliable Maintenance Technician to join our team, replacing a valued employee retiring on August 1, 2026. This role is essential to ensuring the continuous operation, safety, and efficiency of our equipment and facilities.<br>The selected candidate will be responsible for performing preventive and corrective maintenance, diagnosing technical issues, and supporting production teams by minimizing downtime. The position requires strong technical expertise, problem-solving skills, and a proactive approach to maintenance activities.<br>This is an excellent opportunity to join a dynamic environment where your contributions will directly impact operational performance and reliability.</p>We are looking for a competent and motivated <b>Maintenance Technician</b> to join our team. This role is critical to ensuring the proper functioning, reliability, and safety of production equipment and facilities.<p>The Maintenance Technician will be responsible for carrying out preventive and corrective maintenance activities, troubleshooting technical issues, and supporting continuous improvement in equipment performance. The position plays a key role in minimizing downtime and maintaining operational efficiency.</p><br><p>This opportunity is ideal for a hands-on professional with strong technical skills, a proactive mindset, and a commitment to quality and safety in a dynamic industrial environment.</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent French and English. You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical and problem-solving skills will be key to your success in this role. You have a strong understanding of the fundamentals of helpdesk and/or field support. You possess technical knowledge of the environment used (business applications, diagnostic tools, office suite). A Bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Reporting directly to the Delivery Manager, you will be responsible for the operational management of a HelpDesk technician team, ensuring compliance with procedures and commitments. Responsibilities: You will manage daily production (prioritizing tasks, scheduling, and organizing team tasks). You will lead the implementation of procedures and knowledge management. You will be responsible for the integration, support, and training of your team members. You will ensure optimal production performance while respecting objectives, particularly regarding customer service quality (reporting, statistical monitoring). You will proactively suggest improvements to service quality (participation in the technical committee). You will participate in providing support to users.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You have initial experience in IT and have already coordinated a team of helpdesk and/or field technicians. Your autonomy, analytical skills, and ability to synthesize information will be key to your success in this role. You must have a solid understanding of the fundamentals of helpdesk and/or field support, as well as technical knowledge of the environment used (business applications, diagnostic tools, office suite). A bachelor's degree plus a relevant qualification in IT and/or a minimum of 3 years' experience in a similar role is required. You will be responsible for supervising a team 24/7.</font></font></p><p></p></section>

<p>Transcom is a global community of customer experience experts nimble, driven, and committed to the brands we serve. Join us as a Maintenance Technician, where you will perform routine maintenance, troubleshoot issues, and ensure our equipment and facilities operate efficiently. Ready to make an impact? Apply now and let s start something brilliant! Join Transcom as a Maintenance Technician! Be on the front line of operational reliability for our team and deliver impactful work on a company level. In this role, you will: Carry out preventive and corrective maintenance on machinery, equipment, and building facilities; Diagnose, troubleshoot, and repair mechanical and electrical components to ensure smooth operations; Monitor equipment performance proactively and report potential issues before they cause downtime; Follow health, safety, and environmental regulations at all times to maintain a safe work environment; Assist in installing, testing, and commissioning new equipment or facility systems as needed.</p><p><strong>Desired Candidate Profile</strong></p><p>To be successful in this role, the following is needed: Previous experience as a Maintenance Technician or in a similar technical role; Good technical knowledge of mechanical, electrical, and facility systems; Ability to read and interpret technical manuals, schematics, and blueprints; Strong problem-solving skills, troubleshooting ability, and sharp attention to detail; Ability to work independently, manage priority tasks, and stay motivated under pressure; Relevant vocational training, technical diploma, or trade certifications (e.g., Electrical, Mechanical, HVAC).</p>

<p><strong>Job Summary:</strong> CROWN Maghreb Can is seeking a highly motivated Production Technician to operate and maintain manufacturing equipment, ensuring efficient production and quality control of metal packaging products.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Operate and monitor various production machinery and equipment, including presses, forming machines, and conveyor systems, adhering to safety protocols and operating procedures.</li><li>Perform routine inspections, preventative maintenance, and minor repairs on production equipment to minimize downtime and ensure optimal performance.</li><li>Monitor product quality throughout the production process, conducting visual checks and using measuring tools to ensure compliance with specifications and standards.</li><li>Troubleshoot and resolve basic equipment malfunctions and production issues, escalating complex problems to senior technicians or supervisors.</li><li>Load and unload raw materials and finished products, ensuring accurate material handling and inventory management.</li><li>Complete production records, logs, and quality control documentation accurately and in a timely manner.</li><li>Maintain a clean and organized work environment, adhering to 6S principles and company safety regulations.</li><li>Collaborate effectively with team members and supervisors to achieve production targets and continuous improvement initiatives.</li><li>Adhere to all company policies, procedures, and safety guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Job Qualifications:</strong></p><ul><li>High School Diploma or equivalent; a technical diploma or certification in a related field (e.g., industrial mechanics, electrical technology) is a plus.</li><li>Strong mechanical aptitude and ability to operate and troubleshoot production machinery.</li><li>Basic understanding of electrical systems and control panels is an advantage.</li><li>Ability to read and interpret technical manuals, blueprints, and production specifications.</li><li>Good communication skills, both verbal and written, with the ability to follow instructions and communicate effectively with team members.</li><li>Strong attention to detail and a commitment to producing high-quality work.</li><li>Ability to work independently and as part of a team in a fast-paced manufacturing environment.</li><li>Flexibility to work various shifts, including nights, weekends, and holidays, as required.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">System and Network Support Technician. In 2006, when NOZ (the European leader in warehousing) began its expansion into Eastern Europe and Africa, Veo quickly fell in love with its vision and agile environment, always seeking to learn more about this extraordinary business of warehousing and responsible economics. Today, Veo Worldwide is a B2B service provider, based in Europe, with 19 years of experience. We are constantly looking for solutions to help business owners capitalize on their unsold inventory (end-of-line products, short-dated items, canceled orders) and become more efficient. Thanks to all this, Veo is consolidating its reputation based on commitment, transparency, solidarity, continuous improvement, and expertise. We wish to strengthen our Sousse team and recruit a System and Network Support Technician. Main responsibilities: Provide technical assistance and support to various IT users (hardware and software). Manage client workstations (PCs &amp; peripherals) and network equipment (printers, scanners, etc.). Provide first-level administration of Windows servers. Log incidents and their resolution in the support management application (GLPI). Resolve first-level hardware and software incidents. Coordinate the intervention of system and network administrators in case an incident cannot be resolved. Perform system administration checks on Windows servers to ensure application availability. Prepare for or diagnose client workstation (PC and peripheral) failures to maintain the IT infrastructure in operational condition. Manage the IT infrastructure (additions/exits) to maintain a consistent inventory. Provide regular reports to the Software and Hardware Manager. Work location: Tunis</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's/Master's degree; Excellent French/English proficiency; Good knowledge of Microsoft Office Suite; Rigorous profile, attention to detail; Planning and organizational skills; Analytical mindset; Comfortable working in a team; Time/stress management</font></font></p><p></p></section>

<p><span style="font-size: 11px;">Higher technician level or equivalent - Having a first experience of at least 2 years in management and leadership of production teams as a team leader - Having basic computer skills (Word, Excel, ERP) - Having practiced analysis and problem-solving tools - Organised, rigorous, serious - Having the ability to manage conflicts - Having the ability to manage and communicate - Having the ability to manage stress - Having a good level of cross-functional communication - Able to work in 3x8 shifts.</span></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span ><b>Activities</b></span></div><div><span ><b>EXTERNAL RECRUITMENT</b></span></div><div><span ><b>Production Team Leaders</b></span></div><div><span ><br></span></div><div><span ><b><br></b></span></div><div><span ><b>Profile :</b></span></div><div><span >- Advanced technician level or equivalent</span></div><div><span ><br></span></div><div><span >- Having at least 2 years of experience in managing and leading production teams as a team leader</span></div><div><span ><br></span></div><div><span >- Possessing basic computer skills (Word, Excel, ERP, etc.)</span></div><div><span ><br></span></div><div><span >- Having practiced problem-solving and analysis tools</span></div><div><span ><br></span></div><div><span >Organized, rigorous, serious</span></div><div><span ><br></span></div><div><span >- Possessing the ability to manage conflicts</span></div><div><span ><br></span></div><div><span >- Possessing the ability to manage and communicate</span></div><div><span ><br></span></div><div><span >- Having the ability to manage stress</span></div><div><span ><br></span></div><div><span >- Possessing a good level of cross-functional communication</span></div><div><span ><br></span></div><div><span >- Able to work in 3x8 shifts.</span></div><div><span ><br></span></div><div><br></div><div><span ><b>Missions :</b></span></div><div><br></div><div><span >Reporting to the workshop manager, you will be responsible for:</span></div><div><span >To identify and prevent any situation that poses a safety and/or environmental risk</span></div><div><span >Ensure compliance with HSE-related rules and instructions in the workshop</span></div><div><span >Execute the production schedule while optimizing human and material resources.</span></div><div><span >Identify situations that impact the execution of the production schedule and the causes of delays in manufacturing orders.</span></div><div><span >Fulfill requests for materials/components to be supplied to the workshop</span></div><div><span >Initiate requests for intervention in case of machine breakdowns</span></div><div><span >Leading the gemba walks with the group leaders</span></div><div><span >Ensure compliance with the various production and quality instructions</span></div><div><span >Ensure compliance with the information in the various production records</span></div><div><span >Ensure compliance with the standards of tidiness and cleanliness within the workshop</span></div><div><span >Participate in the integration and training of production staff</span></div><div><span >Ensure compliance with the versatility matrix in the allocation of operations</span></div><div><span >Ensure the reliability of workshop stocks</span></div><div><span >Manage and lead production teams, and promote company culture and HSE culture within your team.</span></div><div><span >Being responsible for evaluating team members and conducting their EIAs</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Level of superior technician or equivalent</li><li>Having a first experience of at least 2 years in management and management of production teams as a team leader</li><li>Having basic computer knowledge (Word, Excel, ERP)</li><li>Having practiced problem analysis and resolution tools</li><li>Organized, rigorous, serious</li><li>Having the ability to manage conflicts</li><li>Having the ability to manage and communicate</li><li>Having the ability to manage stress</li><li>Having a good level of transversal communication</li><li>Able to work in 3*8.</li></ul><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about IT, with a degree in Computer Science, or at least 2 years of experience in user support or a contact center. Whether you're a recent graduate or considering a career change, you speak fluent French and English. You're flexible with your hours and/or looking for a hybrid role.</font></font></p>

<p>As a support technician, you will be responsible for: Remotely diagnosing hardware or software IT malfunctions. Configuring the workstation to the user's needs and performing functional tests. Guiding the user to resolve the incident or taking remote control of the system. Escalating, if necessary, unresolved incidents while remaining attentive to intervention deadlines, and keeping the user informed. Creating a precise description of the intervention after each call and filling in the necessary fields in the incident management tool.</p><p><strong>Desired Candidate Profile</strong></p><p>Passionate, with a degree in Computer Science, or you have at least 2 years of experience in user support or in a contact center. Are you a recent graduate or considering a career change? You speak French and English fluently. You are flexible for a wide range of hours and/or are looking for hybrid work.</p>

<p>As a support technician, you will be responsible for: Remotely diagnosing hardware or software IT malfunctions. Configuring the workstation to the user's needs and performing functional tests. Guiding the user to resolve the incident or taking remote control of the system. Escalating unresolved incidents if necessary, while paying attention to intervention deadlines, and keeping the user informed. Creating a precise description of the intervention after each call and filling in the necessary fields in the incident management tool.</p><p><strong>Desired Candidate Profile</strong></p><p>Passionate, with a degree in Information Technology, or you have at least 2 years of experience in user support or in a contact center. You are recently graduated or thinking about a career change. You speak French and English fluently. You are flexible over a wide range of hours and/or looking for hybrid work.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b>Job Description</b> As a support technician, you will be required to: Remotely diagnose hardware or software malfunctions; Configure workstations to meet user needs and perform functional tests; Guide users to resolve incidents or take remote control of the system; Escalate unresolved incidents as needed, while adhering to intervention time commitments and keeping users informed; Complete a detailed description of the intervention after each call and fill in the necessary fields in the incident management tool</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You speak fluent Italian and English, are passionate about IT, and have a degree in Computer Science, or at least 2 years of experience in user support or a contact center. You are a recent graduate or considering a career change. You are flexible with a wide range of hours and/or looking for a hybrid job.</font></font></p><p></p></section>